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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 321 Reviews 47775 - 47925
    Verified purchase
    Transparency

    Reviewed Sept. 28, 2017

    Sarah ** and Janelle were both clear, helpful, and friendly. This is a very stressful thing to have to do but so far NDR has helped ease my mind that getting out of credit card debt is attainable and manageable. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 28, 2017

    Easy and fast solution and quick to answer any questions. Also seems like a great team to have on your side to come up with a quick debt solution that is fair for all parties involved. Also a great explanation on how and when your debt will be resolved.

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    Customer Service

    Reviewed Sept. 28, 2017

    Enormous hidden fees upon fees. I called and got out of this program and they said I still owe them $800.00 and they will take it out of the credit cards I've already paid off which means they are holding an Escrow account and haven't paid off the three cards they told me they paid off. Good Riddance, Don't deal with them.

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    Transparency

    Reviewed Sept. 28, 2017

    My experience to register for the program was very easy and Jose and My Welcome Caller were very clear in explaining the process. My hope is the communication with my creditors goes as quickly and smoothly. I like the online account to view status.

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    Verified purchase

    Reviewed Sept. 28, 2017

    I needed serious help overcoming debt incurred, and they delivered with excellent service and got my debt down to something more than manageable. This is going to save me a fortune, and get me the money in my pocket that I need to ensure that my daughter is happy and taken well care of.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 28, 2017

    The people who set me up for debt relief were very efficient and helpful, and I felt comfortable giving them all the necessary information in order to be set up with the program. I can only hope that all of my debts will be settled in an easy and timely manner.

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    Staff

    Reviewed Sept. 28, 2017

    Thank you for being really understanding helpful in answering all my questions, Concerns and just thank you for being there National Debt Relief. Now it feels like I can breathe again, put this behind me and live life again! Can sleep a lot better at night now!

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    StaffProcess

    Reviewed Sept. 28, 2017

    NDR is a very knowledgeable company. All the representatives I dealt with were fantastic. They were courteous, helpful, understanding, patient and knew what they were talking about. They got back to you immediately and graciously answered any questions you might have. They are with you through the whole process and don't just sign you up and leave you hanging. I would highly recommend them to anyone looking to get out from under high unsecured debt.

    Update 04/24/18: I have had two of my debts recently settled by NDR. They saved me a lot of money which I would not have been able to negotiate on my own. I only wish they would handle some of the pesky creditors that keep bothering me and get those debts resolved. Otherwise, I'm very satisfied with my experience with NDR.

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    Staff

    Reviewed Sept. 28, 2017

    My initial signup was a good experience, but these guys talk way too fast. William ** was awesome, but the person I spoke to during the second phase was obviously reading a script. I felt like I was at an auction. They really need to slow down.

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    StaffProcess

    Reviewed Sept. 28, 2017

    Very nice and helpful explaining how the program worked, what would work for me, what wouldn't work for me, what would affect and wouldn't affect my credit score. Did explain that my credit score would drop initially but once the creditors were paid off that my credit would go back up drastically. Extremely nice and helpful and very thorough. Made sure I could log into my portal and made sure that I understood everything.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    They are very nice and understanding, very easy to work with when we had questions. When we asked questions they would give best of their knowledge answers as well as call us back when they found out the answers for us.

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    Verified purchase
    Staff

    Reviewed Sept. 28, 2017

    Feel very confident that I will be debt free in 42 months. I feel like weight has been lifted off of me! Thank you John for your help. I feel happier and will be able save up more money than before I couldn't. Everyone I spoke to was very helpful and answered any questions I had.

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    Verified purchase

    Reviewed Sept. 28, 2017

    I just knew you guys, and you guys are amazing. I can refer you guys to my friends who have this type of problem in future, also put you guys on social media to let friends know the type benefits you guys have and to let them understand that is not gonna affect the future record. Thanks.

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    Verified purchase
    Staff

    Reviewed Sept. 28, 2017

    Friendly attitude and knew how to make the client feel comfortable with their decision. Also very detailed. The knowledge of the staff were very helpful for my understanding and made it very easy for my questions to be answered. Thank you for the service.

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    Verified purchase
    Staff

    Reviewed Sept. 28, 2017

    The debt counselor I spoke with was incredible. Vanessa ** was very upfront and honest with me and I greatly appreciate it. She answered any questions I had and was very helpful. I'm hoping this program will solve my debt problems!

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    StaffProcessTransparency

    Reviewed Sept. 28, 2017

    While talking to the representative I felt calm and relaxed. He freed me from any worry and doubts that I have. He was easy to talk to, very professional and explained everything clearly. The process to get approved was easy and straightforward. My only concern, was that why I haven't done this sooner.

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    Customer ServiceStaffProcess

    Reviewed Sept. 28, 2017

    Park ** was my Debt Specialist and he was so kind and truly helpful. This is a very stressful matter and he was able to give some relief, also my welcome call lady was very helpful. I apologize I didn't catch her name but I'm sure the recorded voice call can confirm who she is. Thank you for all your help. I am confident this program will help me be successful and I believe that I will have support along the way. During the calls all my billions of questions were answered in a professional manner, even when I asked multiple times from my insecurities. They were fast to answer and efficient, very impressive to hear when you're looking for help and they can offer some relief.

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    StaffTransparency

    Reviewed Sept. 28, 2017

    Very helpful and understanding. They were very patient with my financial difficulties. Excellent service. I would recommend them to all my friends. Both representatives were very professional and extremely understanding towards clearing up my debt. They explained everything and answered questions on all my concerns.

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    Verified purchase
    Staff

    Reviewed Sept. 28, 2017

    They closed an account for me for a 1/4 of what I owed. They are just wonderful! Thank you for your time and help with this matter. I a single women who worked for 28 years full time and then was let go. In my field no one wanted an older professional, they only wanted a young one, I then had problems paying my bills. Then I found National Debt Relief, they saved my life.

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    Verified purchase

    Reviewed Sept. 28, 2017

    I only recently signed up with NDR, and so, when my situation changed shortly after signing up, I didn't know what I would do. My current employment that qualified me for the program relies on my car, but due to overuse of my vehicle I've had to reduce my hours and put a lot more into my car for repairs and maintenance than I anticipated. The associates at NDR are still negotiating on my behalf with my creditors, and were able to put me on a different plan so that I can stay in the program. Thank you so much! This is a huge weight off of my shoulders!

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    Verified purchase

    Reviewed Sept. 28, 2017

    Thank goodness for your service. I've been treated respectfully by all and contacted in a timely manner. I look forward to the day when I can be out of debt. I would recommend to a friend in a heartbeat. I have to go now.

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    Customer Service

    Reviewed Sept. 28, 2017

    I started my journey with National Debt Relief on May 2017 and it has been a good one so far. I registered 10 credit cards and so far 5 months later I have 2 resolutions. My debt ranged from $12,000 to $500. One resolved from $6,734.18 to $2020.25 WOW!! Another from $9900 to $4900. NDR always email me for a review but I wanted to wait to see if they will stand up to their promise. I have to say I am smiling a lot more these days because NDR has made things easier for me. Can't wait to see what magic they will work on my other 8 credit cards. You have to try it. This is what it did for me???

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    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    They were very helpful with answering all of my questions and provided amazing customer service the whole time. They are truly happy to help you in any way possible! Thank you guys for all the help, and I appreciate all the hard work you do.

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    StaffProcess

    Reviewed Sept. 28, 2017

    I LOVE THIS program, I have LESS worry now and look forward to being debt free. I want to thank the people that work with my creditors to on my behalf. So THANK YOU! And will recommend it to my friends and family.

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    Verified purchase
    Staff

    Reviewed Sept. 28, 2017

    I loved speaking with the Reps. They were very thorough. I will recommend this company to people in need and hope that it works well for them as well. I know that if I need anything in the future they will be there to assist me in anything that I need.

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    Staff

    Reviewed Sept. 28, 2017

    Very helpful with all my needs, very polite, I have referred a friend already. I will refer more. You have took a lot of stress off me. Thank you!!! Very professional. So glad I went with National Debt Relief. You're the best.

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    Staff

    Reviewed Sept. 28, 2017

    Diana ** and Felicia were amazing and answered every question I had. I will definitely be recommending my friends and family. Diana got me a reasonable monthly payment and hoping to see my credit go up. Thanks again. You are simply amazing and helpful!

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    Verified purchase

    Reviewed Sept. 28, 2017

    I have been with NDR for 6 months and initially my credit score dropped, but now every month it is improving and my debt are being reduced. It is scary at first, not paying your bills, but they over-communicate with you every step of the way and even give you a script on what to say to collectors. Try it!

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    StaffProcess

    Reviewed Sept. 28, 2017

    The associates were courteous and pleasant to talk with. They were very thorough and knowledgeable. They made sure I understood everything that possibly could happen and wanted to ensure I was comfortable with the process throughout. I definitely would recommend them to anyone struggling with debt.

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    Transparency

    Reviewed Sept. 28, 2017

    Once I was ready to make a difference with my financial situation, this company did everything to make me feel better about moving toward a better life financially. I appreciate everything they have done to explain what I need to know.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    I'm Really Glad to have them to Depend on. They take away the stress with worry, there is no Annoying phone calls to Deal with, and I know that I can put my trust in them. National Debt Relief is working on my behalf. I truly appreciate what they are doing for me...

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    Staff

    Reviewed Sept. 28, 2017

    National Debt Relief saved my life! They have helped me get the stress of debt collectors off my back!! I've dealt with health issues, being off work, and because of worrying about how I'm going to cover all my debt I've gotten even more ill. Thanks to their help and assistance and patience I have the weight of the world lifted off my shoulders. Thank you. You guys literally saved my life!!

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    StaffTransparency

    Reviewed Sept. 28, 2017

    Everyone was very knowledgeable and easy to work with. Everything was explained in detail and I was encouraged to ask questions, if I did not understand. Dwayne ** was very friendly and easy to contact for questions. Paperwork was easy to do.

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    Staff

    Reviewed Sept. 28, 2017

    I am scared to death but know I am doing the right thing. Kenny comforted me quite a bit. He is very kind and helpful. Both gentlemen were very assuring and professional. Very thorough and positive experience. Getting thru the next few months will be quite challenging but hope it will be worth the effort.

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    Customer ServiceStaffProcess

    Reviewed Sept. 28, 2017

    Great customer service! They are ready and willing to help you get all the answers you need. From the first call, to the last; they walk you step by step on the program. They will not give you the second thought impression. This program gives you a great sense of relief. Thank you!

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    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    Great service overall. All representatives have been amazing and the commitment they have should with respect to best assist me has been a wonderful experience. Also, the promptness to inquiries is great and respond time is the best I have ever experienced. Thank you all your support.

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    Verified purchase

    Reviewed Sept. 28, 2017

    I am pleased with the experience and service. I would like to know how the negotiations are going with each account. I don't get an update on my accounts. Would you provide updates on each account? Or have a feature that allows me to review notes.

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    Verified purchase
    Process

    Reviewed Sept. 28, 2017

    I suffered much anxiety when it came to not paying the bills that I enrolled in the program. I felt like a deadbeat. My debt was overwhelming as I was paying the minimum due each month and getting nowhere. I'm now at year two in the program and can see the light at the end of the tunnel. I'm almost free of that incredible debt. I will never get another credit card for the rest of my life. I've learned that if you cannot pay with cash, let it go! I'm truly indebted (no pun) to National Debt for restoring my sanity. I'm almost there and will be able to exhale.

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    Verified purchase

    Reviewed Sept. 28, 2017

    When I enrolled into the program I was told it would be $9 fee for every account resolved and $1.50 for processing. I checked my account and in one month I've paid $314 in fees. I also have derogatory marks on accounts that have been settled when I was told National Debt Relief would make sure no bad marks would be added on credit reports after settled debt.

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    StaffProcessTransparency

    Reviewed Sept. 28, 2017

    My experience is excellent. The process to get in the program was fast and easy. They are really nice and courteous. Explained everything. I had options on the fastest ways I can become debt free. It's monthly payments that eventually I will clear all my credit cards.

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    Customer ServicePriceStaffProcess

    Reviewed Sept. 28, 2017

    I was having issues. I was just paying the credit card bills and it wasn’t doing anything because of the interest rates and it was just killing me. As much as I put in, I couldn't get it down. I will always spend extra and it didn't seem like it would do anything. I received a few notifications online to help with my credit and ended being with National Debt Relief. We talked to them and the guy was super helpful until he got me connected to them. They were all very helpful and always answered questions. And if I ever needed anything, if I needed them to call me back, they'd call back.

    Ever since I've been part of the program, it's helped. Knowing that two are down and we're working on the last one, it's a relief to know that it's actually something being done. I also learned something from that -- No credit cards. Now, they're working on a thing where I'm going to do a loan so I can start on working on bringing my credit back up again. We're on the final stages. They're great and I've recommended them a few other friends.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    By making the decision to sign up with National Debt Relief's program, not only was I able to save my credit from long term damage, but I was able to get out of debt by only paying a fraction of what I owed. Being in this program has taught me how to balance out my credit card usage alongside my Monthly income. I've already recommended this program to my boyfriend and several others. Another plus is National Debt Relief's customer service center. Every single time I had someone on the phone not only were they helpful, but they sounded like people who loved their job, making it a pleasurable experience from start to finish!

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    Customer ServiceStaffProcess

    Reviewed Sept. 28, 2017

    We just started the program, but so far so good. Excellent, detailed, caring, customer service. We did not feel judged regarding our situation. We truly felt they were there to help you. We feel as if 100lbs is off our back. Thank you so much for all of your help thus far. Cannot wait to be debt free.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 28, 2017

    Our experience was exceptional. Each person we spoke to explained everything in detail. The response time from when I signed up was immediate. My approval only took maybe 30 minutes. Everyone was efficient and very kind. We had an amazing experience with everyone we talked to.

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    StaffProcessTransparency

    Reviewed Sept. 28, 2017

    So far the experience has been made detailed, clear, and as simple as possible. Both of the representatives that I have spoken to (Dean & another woman) have been so professional, knowledgeable, and helpful. We'll see how I feel once the program starts but so far I have no complaints. Satisfied thus far.

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    Customer Service

    Reviewed Sept. 28, 2017

    My first account was settled and National Debt Relief did exactly what they promised. They contacted me to present the settlement and it was less than I imagined. They called me and emailed me to notify me of the offer.

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    Customer ServiceProcess

    Reviewed Sept. 28, 2017

    So far I have had a great experience work with NDR on the phone and electronically. I have been slow at understanding some things we discussed, but they have helped me through it. With a basic understanding, the process is still new and confusing but I know who to contact when assistance is needed.

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    Verified purchase

    Reviewed Sept. 28, 2017

    So far, I have nothing but good words to say about National Debt Relief! I am more than pleased and highly recommend to all of my family and friends! When all of my debt is paid off I know that National Debt Relief saved me thousands of dollars. Thank you so much.

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    Verified purchase

    Reviewed Sept. 28, 2017

    All is fine. NDR is easy to work with for deaf people, even with video relay, PDF documents, and email. This is an excellent service for anyone who needs it. I am looking forward to paying off my debt in a year and a half, hopefully sooner than that.

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    StaffProcess

    Reviewed Sept. 28, 2017

    The two gentlemen that helped me through the process of signing up were very patient and informative. After speaking to each of them I felt comfortable with everything. They answered each of my questions and assisted with any concerns that I was having. Thank you.

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    Process

    Reviewed Sept. 28, 2017

    This company has been wonderful. I just wish they would help me build my credit score. Because due to late payments on my accounts it has hurt me to try and get into a house. I highly recommend this to friends and family. Which I did recommend my friends and they are using this program also.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    Customer service is friendly and helpful. It is a little scary to make that first step, but if you are able to save the amount suggested into your security account, it is worth it. I started with National Debt Relief 3 months ago and have already had one of my accounts resolved and paid off. It's a relief to have the stress of debt taken off your shoulders. The customer support services are there for you to refer all attempts to collect your debts (phone calls, letters, etc) to them, so that is another worry taken care of.

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    Staff

    Reviewed Sept. 28, 2017

    Very helpful, answered all questions and concerns. Nikki ** was very friendly and understanding. She let me take my time in deciding what to do. The welcome caller was also very helpful and answered concerns. He also recommended bi-monthly payments to help me out.

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    Staff

    Reviewed Sept. 28, 2017

    The people at NDR are very courteous and very efficient, they do put their customers first, they work with you very patiently and work hard to resolve your accounts. Thank you NDR for all you do to resolve my debts.

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    Staff

    Reviewed Sept. 28, 2017

    Every step of the way was very easy so far. I appreciate all that everyone did to help me with this problem. Brian did a great job explaining everything that I needed to know that would happen moving forward and what I should expect and how to get in touch with him if I have questions.

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    StaffTransparency

    Reviewed Sept. 28, 2017

    The personnel were kind, thorough and patient. They walked my husband and I through all of the small type, answered all of our questions and we felt they wanted us to feel comfortable and confident with our decisions to do business. Wonderful experience with no complaints. Feeling blessed! Thank you NDR!

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    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    I have spoken with three different representatives of National Debt Relief and they were patient, courteous, and thorough. I have been considering contacting National Debt Relief for several months but was hesitant because I didn't want to withhold payment to my creditors. Once I finally called, the individual with whom I spoke was so nice and encouraging that I decided to go ahead and take the first step toward financial stability.

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    Staff

    Reviewed Sept. 28, 2017

    The peace of mind you get from them handling your finances is well worth letting them take over for you. I lost more than half my income and went through a very stressful time. Didn't want to file bankruptcy because I respected my creditors. I needed help and they provided that for me. It was easy and I am glad I was able to consolidate while they did all the embarrassing work. Thank you so much for your help.

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    Staff

    Reviewed Sept. 28, 2017

    I had tried consolidation before, but it didn’t work out for me, so I tried National Debt Relief. Their reps were very informative. I’ve been with them for less than a year and so far, I’m done with three of my major credit cards. They're paid off already and now, I have four left. It was a good experience.

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    Staff

    Reviewed Sept. 28, 2017

    National Debt Relief made me stop spending and I don’t party and go out as often. They tell me what they're going to be taking out of my checking account so I have to budget myself. It's an embarrassing situation and the rep was terrific. He was extremely kind and generous. It’s been a very positive and confidence-building experience. I would hate to use them again but I'm glad I found them.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2017

    My experience with National Debt Relief has been good. My husband and I were getting to the point where we couldn’t keep our head above water. National Debt Relief was Better Bureau accredited and it had so many great reviews when I looked it up. The signing process was a little bit lengthy which was close to two hours, but my interactions with them have been wonderful. They are really good about getting a hold of me. Sometimes they have to reach out to me multiple times because I work a lot of hours so they have to kind of reach out to me and continuously call me. I deeply appreciate it.

    They’ve been able to close four of our delinquent credits and I am very satisfied. It’s unfortunate that my credit score has deeply dropped but they warned me about that and I was fully expecting it. It’s tough when it happens but other than that, I get a letter, I notify them about it and they take it from there. National Debt Relief takes some stress away because they’ve been helping me resolve some of the things that I was feeling hopeless about. They are lifesavers and they go above and beyond. We live in a community where it takes a two person income to survive and things come up all time. It’s like the wheel never stops turning and it’s nice to have somebody working to help you manage that wheel, especially when you have kids.

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    Reviewed Sept. 28, 2017

    I sought for debt relief due to a big lump sum of about a five or a six. When I first started with National Debt Relief, I spoke to them a little bit more often, but over the time, I have not. I would like to feel a little bit more connected with them. Maybe I opted for something at the beginning that when I go online, what I am able to see is very limited. They have a backup company that has contacted me once or twice.

    NDR is showing me online that I have two that are pending closing. They supposedly have an agreement but I still received the bills for them. When I was first receiving the bills, I was sending them to NDR. After a while, it seemed like I didn't need to do that anymore because they have the information that they needed and they've been taking the funding out automatically. If what they are telling me is what it is then I would be pleased, however, I haven't seen that as of yet. I don't know where they come in to close out the two pending accounts because they've been pending for a while. I think it's due to building up the account that I have with them because what I pay them each month goes into an account. That's how they pay them on a monthly basis. I'm not sure. I don't know quite how they interact with my creditors.

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    Customer Service

    Reviewed Sept. 27, 2017

    Somehow I have peace of mind for the debts... But last week they called me asked me to give extra money for 2 months which I already agreed for the fix terms. Somehow they didn't force me to pay but asked me and not sure why they do that... That make me a little bit unhappy.

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    StaffProcessTransparency

    Reviewed Sept. 27, 2017

    Updated on 05/24/2019: At this point, they have me at about 50% of the way through the process. I've had a couple of different reps and they keep me well informed of what’s going on. I’m having no problems. National Debt Relief has done excellent work. They called me one time and we talked over an issue that we were having. They settled it right there. Working with them took a load off and I don't have large payments to make.

    Original Review: I had a great experience. Everyone I spoke with was friendly and very helpful. They answered all of my questions. Explained all of the different options of this program to me very well. I would have no problems recommending National Debt Relief to anyone looking to eliminate their debt.

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    StaffProcessTransparency

    Reviewed Sept. 27, 2017

    This process has been a pleasant one. During this challenging period, the staff at National Debt made me feel comfortable. They explained step by step the process of becoming debt free. Encouraging questions after each step. And reassuring me that National Debt Relief will handle the creditors. I feel so relieved.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    I assumed the welcome call would be another time consuming conversation but the representative went above and beyond to answer all my concerns. She was a true professional with positive energy more customer success agent should have in this industry!

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    So far National Debt Relief has provided excellent customer service. I was skeptical at first. But they have answered all my questions and are doing what they said they would. I'm expecting that this whole process will continue to be painless and quick.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    There are not enough words of praise and gratitude from both me and my daughter upon learning today that one of her two college loans had been resolved by National Debt Relief in 10 months (which is more than two years less time than had originally been contracted). We would most wholeheartedly recommend NDR to all of our family and friends - excellent and immediate customer service, pinpoint attention to detail, and a rapid and welcome conclusion to my daughter's financial issue. Thanks so much!!

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    Staff

    Reviewed Sept. 27, 2017

    Very informative, very professional. I appreciate the attention given to my account and needs. I look forward to getting this started and the end result of being debt free. Thank you once again for answering all of my questions. There was no grey area and I feel assured my accounts are in good hands.

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    Customer ServiceTransparency

    Reviewed Sept. 27, 2017

    They provide services in Spanish and they answer all your questions. The process is fast and clear and if you have any questions you can call them anytime. I checked different places and the total amount was bigger than National Debt Relief.

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    StaffProcess

    Reviewed Sept. 27, 2017

    Everyone I've dealt with this in the process have been awesome! It's something I would definitely recommend to a friend without hesitation! It's going to get me out of debt way faster than the debt consolidation company that I was previously signed up with.

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    Great customer service. Love working and communication via email. Thrilled so far with the program and the help I am receiving. Was not a hassle when calling in to go over the information. I appreciate all that Carlo and Antoine ** have done for me.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 27, 2017

    Everything was well explained. Calls were not a distraction. Staff were easy to talk to. Not interrupted in any way. Felt very confident and secure during business. I was pleased with experience. Pleasant staff, very understanding. Was thankful for services.

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    StaffProcessTransparency

    Reviewed Sept. 27, 2017

    I am very pleased with the service I have received from Mark and Evelyn. I greatly appreciated Mark's honest and straightforward approach, as well as his patience in answering all my questions (there were many). Both agents were courteous and professional. The enrollment process was efficient and transparent. I feel confident that I made the right decision and I hope to be equally satisfied throughout this process. I look forward to completing the program and improving my financial stability.

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    StaffProcess

    Reviewed Sept. 27, 2017

    I have just setup the service but the representatives couldn't be more friendly or helpful. They really make sure you are comfortable with the process and the program before you complete the process. I would definitely recommend it so far.

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    Customer Service

    Reviewed Sept. 27, 2017

    Well I was hoping that this would happen a little quicker because I'm getting an awful lot of phone calls from my creditors which I was told that I wasn't going to be getting those calls but I am. Other than that everything's okay.

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    StaffProcess

    Reviewed Sept. 27, 2017

    Consolidate credit card debt. Daniel ** was very very helpful and got the process completed extremely fast. I am excited to have only one monthly payment and be debt free in only 39 months. Thank you National Debt Relief for my freedom!

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    Customer Service

    Reviewed Sept. 27, 2017

    Debt Relief worked with me. Even though I didn't have enough funds yet they settled the debt by covering it for me in advance. I was extremely satisfied with their professionalism and world class customer service! I would highly recommend to anyone who wants out of debt fast.

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    Staff

    Reviewed Sept. 27, 2017

    The people were friendly and very helpful and understanding of my finances and were able to help me out. When you are on a fixed income it is really hard to make ends meet. I am glad that they could help me out with this. It took some stress off of me. For that I thank them very much. They did a awesome job as well.

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    I like the quick response and confirmation that you are working on my issue when I email you a request. From the start you all have been extremely comforting in this difficult process. I feel very confident that you are working hard for me to be debt free - so thank you!

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    Customer ServiceStaffProcess

    Reviewed Sept. 27, 2017

    My welcome call and enrollment was informative and thorough. I felt good about the process and I felt that I received more than enough guidance and tools to handle this financial transition. I spoke with Jeovany ** and he made sure that my husband and felt secure in trusting him and the company. We truly appreciated the steps we took that better educated us on how our debt would be resolved.

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    StaffTransparency

    Reviewed Sept. 27, 2017

    Due to circumstances beyond our control, we needed help to get out of Debt. National Debt Relief was compassionate and caring in wanting to help. The Supervisor we spoke to, Joseph **, took the time to fully explain the program. I have nothing but Outstanding Praise for their service.

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    StaffTransparency

    Reviewed Sept. 27, 2017

    I was very nervous but I am glad for getting things done with the agent. I am not native English speaker, so difficult to understand him, but very difficult matter explained well and courteously with patience. Thank you Randle **, maybe fake name...

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    StaffProcess

    Reviewed Sept. 27, 2017

    I was extremely impressed with how thorough and empathetic Ben was in handling our situation. He made us feel at ease and was reassuring throughout the entire process. Considering the negative situation we are in, it was a very pleasant experience. Thank you Ben!

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    Reviewed Sept. 27, 2017

    My experience was easy and stress free to complete and understand. I appreciate I can see online our progress with our debt. I like the fact there is no penalty for paying off our debt early. An easy experience. Yes I would recommend National Debt Relief to a friend. I read about National Debt relief online, and their top rating, that's why I chose them.

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    StaffTransparency

    Reviewed Sept. 27, 2017

    I was in such a relief that I was explained everything in my language. I understood what you are going to be able to help me with. Thank you. I was very glad that I was able to contact your staff very easily and I was given a very sensitive understanding with staff.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 27, 2017

    I have very please so far with your company. Everything was explained to me clearly. They went over my application step by step. They assure that I understand all. They give me the telephone number to call in case that I need additional help. They verify my name, my date of birth, my telephone number, my social security number, my bank account. I am looking to work with your company. Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    I have just completed signing up and everyone so far has been extremely helpful! Keeping my fingers crossed! They have been thorough and have let a huge burden off my shoulders. This was an extremely hard situation to go through but they have been wonderful!

    Updated 12/23/17: Contacted Debt Relief only 3 months ago and already have a number of settlements. Customer service is extremely friendly and helpful! They really seem to care about each individual situation. Really looking forward to the new year and the future! Thanks National Debt Relief!

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    National Debt Relief is amazing! It has and currently is helping me repair my debt. They've gotten me the best offers to minimize my debt. They also give me low payments to keep up with to build in the accounts to pay off my debts. Any time they come up with another amount to settle they call immediately to help you get things settled. It's a wonderful program and I would recommend it to anyone that needs help!

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    StaffTransparency

    Reviewed Sept. 27, 2017

    I've been walked through everything and have had zero attitude from anyone, even if they had to explain it to me 5 times before I understood. They have stood on my behalf the whole way. They are an amazing company.

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    StaffTransparency

    Reviewed Sept. 27, 2017

    Ms. ** should be highly commended. Her gracious attitude in understanding my need and her patience with me while I decipher everything being explained to me help me make the best decision to becoming financially creditworthy again--Thank you Ms. **.

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    StaffProcess

    Reviewed Sept. 27, 2017

    James was very helpful. I am very excited to be in this program! They made it very easy to understand the entire process and I feel confident that this was the right company for my debt relief. The staff was friendly and took their time to ensure I fully understood the entire process.

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    Reviewed Sept. 27, 2017

    You guys help me out so much. I greatly appreciate everything you've done for me and that you are doing for me. I'm almost there. The hard part is over and you guys have helped me every step of the way. You answered every question I've ever asked and I thank you guys so much.

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    Staff

    Reviewed Sept. 27, 2017

    National Debt Relief has been a Blessing to us during this difficult time in our lives. Since the time I was diagnosed with lung cancer (from the "burn pits" in Afghanistan) our lives have completely changed including our financial situation since I had no choice but retire. National Debt has helped us deal with the mounting bills we had. We have nothing but praise for them.

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    Transparency

    Reviewed Sept. 27, 2017

    Individual I spoke with was very clear in talking with me and clear in giving me the options and telling me what I was approved for and why I was not able to do the others and why this program was beneficial and what to expect.

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    Customer ServiceTransparency

    Reviewed Sept. 27, 2017

    Very good. Good communication. Always calling and emailing to get a hold of me. They waited on the phone while you check your email or gather any information. I would recommend this program to anyone that is willing to get out of debt!!!!

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    StaffProcess

    Reviewed Sept. 27, 2017

    Greg was able to gather my information and get an approval in less than an hour. The welcome team verified and provided all documentation for the program and was very helpful answering questions on which credit bureaus they received reports from. I am very pleased with the service I have received.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Staff that I spoke with were professional and helpful. I hope to be debt free and back on track to restoring my credit with their help. I was able to speak to someone every time I called and they were helpful if I needed to reset my password on my account and I was never on hold more than a minute or two.

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    Process

    Reviewed Sept. 27, 2017

    This experience has been remarkable and has relieved a lot of stress. The process was pretty simple and John was spectacular at explaining everything to us and helping us to get started in the program. We are looking forward to being debt free in a few years versus having to stress over how to make the minimum payments on our debt for the rest of our lives. We feel like we have been given a fresh start. Thank you!!

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    Reviewed Sept. 27, 2017

    Debt Relief has given me room to breathe and taken the stress away. Now I can look forward to being debt free in 3 to 4 years and finally save some money. Thanks Debt Relief, I'm looking forward into the future.

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    They were quick to respond and get approval for my process. It's a hard thing to decide to do but they made the process smooth and stress-free. We'll see if things remain as smooth. Given the type of service I was given on the call I hope it continues.

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    Process

    Reviewed Sept. 27, 2017

    Not 50 hoops to jump through. Very straightforward. Not a fun decision to have to make but they make the process easy and pain-free. Would definitely recommend to anyone considering having to make such a decision. Obviously life throws us curveballs and we have to pick and choose how we deal with them.

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    Customer ServiceOnline & App

    Reviewed Sept. 27, 2017

    Excellent call follow up prior to settling debts. They take the time to call and confirm you are happy with settle before acceptance. They advise if you want to complete program sooner how it can be done and guidance thru, website is user friendly.

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    StaffProcess

    Reviewed Sept. 27, 2017

    Your staff was friendly, knowledgeable and professional. I will recommend them to others if the situation presents itself. I have printed, verified and replied all questions and forms and have begun the process. Thank you for assisting me in this matter!

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    Reviewed Sept. 27, 2017

    I highly recommend National Debt Relief. They have helped me cut some of my debt in half already. And... I haven't even been with them in a long time. Thank you National Debt for bringing me some peace of mind.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 27, 2017

    Still working with National Debt Relief. They have been great and very very helpful! I would recommend them to anyone. They answer every question when I call and explain the answer with easy understanding answers. Glad I decided to go with National Debt Relief.

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    StaffProcess

    Reviewed Sept. 27, 2017

    Finally starting to close on my acct. Beyond happy that the process is starting to get going. Was getting a little worried about this company but this definitely helped believe in you guys. The associate was so helpful and made sure I understood what was going on.

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    Customer ServiceProcess

    Reviewed Sept. 27, 2017

    I couldn't be more pleased with NDR. The customer service is best you'll ever deal with. I haven't even started the program and already glad I made this choice. They have also made me feel very secure in my choice to consolidate. Hopefully the rest of my time will be the same quality.

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    Staff

    Reviewed Sept. 27, 2017

    I am so thankful for Paul and everyone else on the team at National Debt Relief. Not only has my credit score gone up dramatically but they've already worked on my behalf and taken care of 5 accounts for me for a third of what I owe. I am grateful to them for all that they do.

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    Customer Service

    Reviewed Sept. 27, 2017

    Thanks you for answering all questions and being flexible with hours. I was able to do all paperwork online while on my break from work. No long phone conversations. I felt like you really wanted to help me. You were very empathetic towards me in dealing with my husband's illness.

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    Customer Service

    Reviewed Sept. 27, 2017

    Customer service was great - always answers my questions. They called or emailed me as soon as they got a settle with the creditor. I am glad I chose National Debt Relief. I can access my account online to see the what is going on. I cannot wait to see all my debts are paid off.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Service is great and customer service have an excellent knowledge of subject matters; they do very good in negotiation to lower the debt that helps greatly. I will recommend to others; they are very professional and courteous and do try achieve goals.

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    Verified purchase

    Reviewed Sept. 27, 2017

    Very pleased with results. This was an overall great experience. The fact I have been able to resolve all my debts one way or another has been like lifting a huge dark cloud up and away. I would highly recommend NDR if you have many creditors and need to focus on your life.

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    Staff

    Reviewed Sept. 27, 2017

    Very helpful and making sure I got taken care of... Even though I just got started they made sure I had all my questions answered and made sure I understood everything. I am really happy to finally be able to breathe again from stress.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    The customer service person was polite and understanding about my not being financially able to meet the settlement agreement set forth by my creditor, but was able to work out that I can continue to pay my regular bi-monthly payments and that NDR/Global Solutions would continue to work something out with my creditor.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 27, 2017

    Well for the most part I felt at ease. Everyone was professional and courteous. They were very informative, answer all my concerns and explained things that I did not understand. By the time I was done with the process I had no stress and that a good thing.

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    StaffTransparency

    Reviewed Sept. 27, 2017

    Associates were very knowledgeable and willing to help. They explained everything and were very patient with all my questions. They understood my concerns and frustrations with credit card companies. Although I understand that my credit will be negatively affected for the time being, I am very happy I took this step to finally be debt-free.

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    StaffProcess

    Reviewed Sept. 27, 2017

    Great experience talking me thru everything. Made it very simple for me!! Thank you for this and helping me fix me debt issue. Will recommend to people that are having the same problem as me. Thank you again for this very helpful and very easy process.

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    StaffProcessTransparency

    Reviewed Sept. 27, 2017

    Salvatore was very helpful and genuinely interested in helping me. He explained and answered all my questions and concerns. He was very thorough and went over every point with great detail. He also strived to make sure I understood all the aspects of the program and what I should expect moving forward. Thank you for all your help!

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    Staff

    Reviewed Sept. 27, 2017

    Tamara was incredibly informative, helpful, and kind. This is a very uncomfortable situation to be in and she made it much easier for me to go through. I am very thankful to have found this solution to my problem. I would recommend this service to a friend based on what I have seen so far. I am interested to see how it all plays out from here on.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Customer service reps are courteous and efficient. The company continues to work on negotiating with creditors to reach a great settlement even if it does takes months. They provide a breakdown of the monthly payments as well as the begin/end dates. Their continued work has provided resolution to a debt-filled existence.

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    Staff

    Reviewed Sept. 27, 2017

    It's been great to know that a team of people can work on your behalf to settle debt when you have tried so many times yourself, and it was easy they set you up on a monthly payment that fits your budget.

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    Reviewed Sept. 27, 2017

    I'm not even six month into and National Debt already settled one my debts! I got high hopes now when my world was upside down. I recommend them!! I was to the point where I was getting depressed over all my debt. I'm making almost as much as I owe and by the looks of it I'm sticking all the way through with National Debt Relief!!

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 27, 2017

    Staff has very good knowledge of the program. It was explained thoroughly and very friendly. You feel secured and protected. Staff has an excellent customer service. I will recommend this company to anyone. I was given good source of information. I can call and answer question with confidence.

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    Staff

    Reviewed Sept. 27, 2017

    Momma's 90 years old and we had to get all of her finances and things taken care of. NDR has paid off most of her bills and she's got five left. Their reps are really nice. I take care of all her business affairs and I'm really satisfied with NDR.

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    Reviewed Sept. 27, 2017

    I got underwater on debt so we researched online and looked at ratings on debt companies. We ended up going to National Debt Relief, and they've been pretty good so far. We’re not done yet but it has affected us positively and I am relieved. I hope to never have to deal with them again, in a good way.

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    Customer ServiceStaffProcess

    Reviewed Sept. 27, 2017

    I did a personal research online on a lot of debt relief programs. National Debt Relief was the one that stuck out to me and they had the best reviews out of all the ones that I've looked at. I've been in the program for about a year now so it's definitely helped me to get back on track and be able to pay down some of the debt that I had. At that time, I needed something that would work like that, basically, where they took everything and put it into one basic account. When I first got into the program, the gentleman that helped me answered every question I had to set my mind at ease.

    From the beginning, the reps have been thorough and informative. When I talk to anybody over the phone or do anything online, I'm skeptical about giving information. Some people are short but I didn't experience any of that with NDR. They were always able to call me back when I needed to or regarding any kind of issues I've had. They also have an online portal that I'm able to check into and when I talk to someone, they tell me that they see me logged into the portal. Overall, NDR was helping me out and it was a good experience with getting this stuff resolved. It's painless once I started doing it and have it all sped up and that's what I liked about it. Everything is straightforward and I'm able to monitor it and they let me know every time there's a resolution that comes up.

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    Staff

    Reviewed Sept. 27, 2017

    I read some of the reviews for National Debt Relief online and some of them were good, which I loved, and I listened to the ones that I trusted. Then I called National Debt Relief, and the guy I talked to helped me out and I went ahead with them. They told me that they'll help me pay all my bills as fast as I can. They said that I have to be finished in three years. I really appreciate how they helped me out. They were wonderful people. I started in 2016 and I've finished paying some of my debts already. I feel so good about it. I love it. If there are friends that will need help, I would recommend them to go to National Debt Relief.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2017

    Working with National Debt Relief has been a great experience. I was looking for a way to consolidate my debt. NDR was among the debt consolidation and settlement companies that I saw online and they had high ratings in the reviews. The team of NDR has been wonderful and quick to consolidate a lot of my debts. They were very friendly, helpful and attentive. I liked that they called and checked with me, and they took their time. We’re still working on my debts and they told me that it’s going to take at least two years to finish everything off. But NDR has relieved stress off of me because I don’t have as many phone calls coming in from my lenders, and that helps me a lot since I suffer from anxiety. As a matter of fact, I have to call them now to see what I could work out with them until next month because we just had a hurricane come through. NDR has been very helpful and considerate and I’m grateful for them.

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    Reviewed Sept. 26, 2017

    We had a debt resolved a few days ago by National Debt Relief. It feels so great to not have the worry that comes with a debt that is very difficult to pay. But thanks to National Debt Relief that worry and stress is gone.

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    Customer Service

    Reviewed Sept. 26, 2017

    Customer service can be many things, but Harry and Daniel, who I spoke with, were both customer service oriented and made things easy to understand and were most concerned that I know exactly what I was getting into before I signed. I would recommend this company to anyone in the situation I am.

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    Customer Service

    Reviewed Sept. 26, 2017

    This company is the true meaning of debt relief. Initially, I had a settlement that I could handle. When funds started to get tight, I was concerned about paying the settlement every month. I felt hopeless! I thought I should just file for bankruptcy. When I called them to cancel, they worked with me. They put me on a plan that I could better afford to continue to pay off my debt, while still being able to take care of my family at home. I am very thankful.

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    Staff

    Reviewed Sept. 26, 2017

    Very professional and answered all my questions. I am looking forward to getting out debt in 42 months with the help and guidance of National Debt Relief. I appreciate their candor and willingness to help me get out of debt. I was nervous at first but the specialist put my mind at ease.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    Wish I would have called National Debt Relief a long time ago. Thomas explained everything clearly and made sure I understood the whole process before proceeding. I was also surprised on how much he said I could reduce my debt. I would definitely recommend National Debt Relief to a friend.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    We were very pleased with the people that we talked with on the phone. They were very patient with us and our many questions. They gave us hope that we can get out of debt. They handled us with kindness and professionalism.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Working with the customer service team has been a pleasure. They make you feel good about getting your credit problems resolved and do not make you feel ashamed of yourself. They take care of your accounts and keep you updated when offers are reached.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    Everytime I have called them, they have been very helpful. All my questions are answered and slowly I'm seeing improvement on my Debts. So far I've had one account settled and it's amazing seeing progress. I would definitely recommend to anyone who would like to be debt free.

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    StaffProcess

    Reviewed Sept. 26, 2017

    Both Mozart ** and Brandon ** have been extremely helpful throughout the entire process and have answered my questions to the best of their knowledge. I feel more confident that this program will help me tremendously. Thank you again for all the guidance and support!

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    Reviewed Sept. 26, 2017

    We settled our first charge card debt for less than half! We couldn't be more happy with all the help in doing this!! We have many more to go and hope all goes just as good!! Thank you National Debt Relief!

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    Process

    Reviewed Sept. 26, 2017

    Have just enrolled in this program today 9.26.2017 and the experience was amazingly quick. Within 3 hours' time all paperwork was completed and payment plan confirmed with date and payment amount. So essentially nothing has happened and have no real rating to give. I have been promised certain things regarding my credit and how it will be affected as well as resolution time frame with individual creditors. A year from now I will have a much better review to give.

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    Reviewed Sept. 26, 2017

    They are helping get rid of my debt, as promised and for a fraction for what I owe! Very happy with this company!! Have been in this program since 2015, with a lot of credit card debt, your credit score will drop like a rock, but then it starts to rise and keeps rising, as your debts are paid off. They work within your budget, I very much like that!

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    Customer Service

    Reviewed Sept. 26, 2017

    Kevin ** made it very easy for me. It was a relief have someone there to walk me through the steps. I would definitely recommend it. One easy call and helps to have someone on the other side who knows and cares about what you are going through..

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 26, 2017

    The employees were very informative and helpful through the entire process. Tamara walked me through my path to debt consolidation in minutes and had me on the track I needed for my financial future. Both her and the welcome call person ensured me of my satisfaction.

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    Customer Service

    Reviewed Sept. 26, 2017

    Excellent overall. From start to finish. It's the beginning of settling my credit cards down. Joe was on point and answered all my questions thoroughly. I am pleased to recommend this company. Communication is up to up even by email. And the thorough on the phone.

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    StaffTransparency

    Reviewed Sept. 26, 2017

    It was great to know I could get the help I need to relieve the debt I was in. The people I spoke with took the time to explain every detail to me. I would recommend to anyone who needs relief from debt.

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    Staff

    Reviewed Sept. 26, 2017

    They seem to be a legit company from what I can tell. They have already settled with one of my creditors and they always have worked with me when times got tough. I would definitely recommend looking into this company if you are over your head in debt that needs to be resolved.

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    Reviewed Sept. 26, 2017

    I am very pleased with the service I have received thus far with National Debt Relief. I was skeptical at the beginning but watching my debt dwindle down has been one of the best feelings. I can sleep better at night knowing that I am no longer drowning in my debt.

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    Staff

    Reviewed Sept. 26, 2017

    I am a senior citizen on a fixed income. I am not computer literate. My experience with National Debt Relief was excellent, because Mr. Andrew ** the service person who helped me was patient, knowledgeable and accurate. Without his assistance it would have been impossible for me to give the information required to actually obtain a settlement. I cannot convey how grateful I am to him and to National Debt Relief. My finances were such that I couldn't see the end to constant stress. The settlement will enable me to lead a stress free life. Without the patience and assistance from Mr. ** I would not have been able to complete the information required.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2017

    I am extremely satisfied with my association. Customer service is excellent and my debts were paid off easily. Thank you for your service to me. Everyone I dealt with was knowledgeable and helpful. I felt like my situation was important to them. I will recommend you to others with no reservation.

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    Customer Service

    Reviewed Sept. 26, 2017

    National Debt Relief has settled several outstanding bills that I have had in a fairly short amount of time. My credit rating has gone up substantially because of this. I would highly recommend them to anyone who asks. The fee for the service is reasonable and the customer service is outstanding. Thank you for all your help.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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