Freedom Debt Relief Reviews

So far I am very pleased with the efforts of this team. They have reduced one debt by 50% and arranged a manageable payment plan.

I especially like how I can connect with my account and the ease in handling the details. Great customer service! All reps I have spoken with are extremely cordial and courteous. In today's world, that says a lot.

The worst possible experience for my husband and I. Even after 4 years, we are still being charged by the IRS for debts that were paid by this company. They don't tell you that if you pay off large debts, you get taxed on them as well. That's not the worst. Our credit is shot.

I have been with FDR for almost a year, and I still feel like I am not seeing any results. I have contact their office regarding the settlements with all of my creditors. Even though I have tried to understand how the program works, I can't help but to be disgusted and discouraged. FDR has been taking so long with contacting my creditors to the point of my accounts being turned over to collection agencies. And, once my accounts are turned over to collections, I feel like my creditors want nothing to do with FDR. I see many positive reviews, and good for those who have seen good results; but, I am not seeing it on my end.

It would be exceptionally helpful if you are to make contact with my billers, even before you are ready to negotiate with them. If you were to let them know you are now in control of my accounts and they should contact you instead of me, it would stop or slow down the troublesome amount of irritating phone calls.

Very pleased with all areas with this company.

Your service, customer help and accuracy in all your comments and numbers are extremely awesome!

I have only been with Freedom for a short time now. But in that time people are extremely nice, helping me get things resolved and I have one credit card resolved so far and it was the biggest one I had. I'm really happy I joined freedom.

I've been dealing with Freedom Debt Relief since June of 2012. I had twenty thousand worth of loans/credit card debt I needed help with, and they took me on. Their terms at the time were completely within reason, which is why I chose them to help me. Their staff/customer service was always helpful. If I needed to call them, they were there. If for some reason they needed to get back to me, they did so promptly, and courteously. They communicated via email and phone very well, and it was a pleasurable experience.

Great company working well for me. They have already settle one account for me. I am very proud of this company helping me with my debt. This company does very well with communication and email. I have also received phone calls on my progress and how everything is working out. Thanks.

I am excited that my debts are going down, but one thing that bothers me is that why weren't the smaller amounts done first so that they don't have an overwhelming amount for you to have to negotiate with, which in return makes it seem that I owe more than what I actually started out with. Now that I have seen it with my eyes, it just doesn't make sense to me.

At this point we are completely satisfied!!!

I would like to thank each and everyone with freedom relief. You guys listened and helped me with everything. You made a plan that I could stick by took on all of accounts. I would recommend you to anyone that is having problems like myself and I have, to friends and some relatives. Thanks again. I can see the light coming through the clouds.

I was scared at first but now after several months in the program I am feeling much better. The phone calls from the creditors were a bit too much but they have slowed down. I can't wait to see the light at the end of the tunnel and see some progress. I got myself into this mess and I'm very thankful that Freedom is here to help me get out... Thank you Freedom.

Has been very easy to work with at this point. Communication is excellent. I am kept informed regularly of the status of my account. Also, encouraged to visit the website regularly for updates/status. Made to feel important and encouraged along the way.

I'm happy about using Freedom.

Thanks to Freedom Debt Relief I feel like I have a life again. They have taken all the pressure off of my shoulders. Thanks for all the help.

I started with FFN in June and had them take over five accounts. They have settled one (at half the amount owed. I have not been harassed with the three biggest account holders and the remaining one lost the paperwork FFN sent to them... at this point FFN will be faxing them the permission paper (again) so perhaps they will stop calling me. I would recommend this service to anyone who does not like dealing with creditors over and over!

Wonderful, couldn't be happier with the results. So glad I found you guys. Have a wonderful Holiday Season!

I have found them to deliver on every promise to date. My representative was very understanding of my initial hesitation to do this and had the patience to guide me along. No high pressure ever. They keep in frequent contact to monitor your satisfaction. Compassionate Professionalism!

I'm very thankful for the help I have received from Freedom. They have resolved one debt and are working hard to get me on the road to being debt free... A special thank you to Sam, he had been the greatest!!!

I had a very high amount of debt, but FDR was very confident when I signed up that I would be able to settle for close to 50% of my debt. My first card for $3000 was settled at 50% and then I paid 23% charge to FDR. Fine. My next two were for a credit union and they "settled" for 100% ...but I still paid $6000 in fees for ZERO PERCENT REDUCTION. I called to complain, but they took their money anyway. I still feel that was completely unfair since they didn't settle the account at all... just set up a payment plan, which they charged every month for as well. Then my Discover account was settled for 70%. After fees I saved a whopping $461 total. Finally for my last account, I just hired a local lawyer to settle it and quit the program. These were my results after 36 months and missing no payments.

My wife and I have only been associated with Freedom Debt Relief for only two month. However, in that time the staff has already managed to settle one of our accounts. With that kind of response we should be debt-free in no time. The staff is courteous and helpful and are more than willing to go that extra mile. I will definitely recommend FDR to anyone who is looking for assistance.

So far, I'm very happy with my experience with Freedom Debt Relief. They've been very forthcoming and have answered all of my questions and concerns in a timely manner.

I can't get an answer from anyone on whether my Springleaf acct will be added to the program.

After my initial review, I was contacted the following day, and two days later my issue was resolved. The CSR was very helpful and called me each day until I was satisfied with the resolution. I am very pleased with how this was handled, and have modified my original star rating.

I'm so happy with Freedom Financial. They took away my worries! They also help me out when I'm having trouble with payments. The experience has been wonderful and I'm so grateful.

I have had great communications and help so far!! I'm SURE IT WILL CONTINUE!!! Happy!!

I'm very please about this company. They're always polite and very helpful. I'm proud to be a customer.

I have enrolled in the program and had my first settlement after 3 months. I had some issues and had to adjust my monthly withdraw and had a lot of ease doing that. I have appreciated the assistance I have received throughout this entire process and can't wait to be debt free!

When I signed up with this company, they told me I could leave at any time. Oh really? I told them I wanted to leave the program last week... I had a dropped call from them (could have been an accident), but then when I called back, they put me on hold for 20 minutes. Then, I was switched to the department that closes accounts. The guy there tried to convinced me to stay. I told him I had already made up my mind. Afterward, they said they would send me a confirmation email. I did not receive a confirmation email, money back in my accounts... oh and did not receive an email in SPAM. This company is so clever that it would say that it went to my SPAM mailbox. I don't think I am going to get my money back.

Lost my job a while ago. I was struggling with my credit cards payment so I decided to call Freedom Debt Relief on April 2015, and spoke with a nice lady. She got all my information and I asked her if in the duration of this program I will be available to speak with her in any concern and she said yes. Also she told me the duration of the settlements will take between 4 to 6 months. Today is October 16, my credit is the worst than ever with no results. I keep calling her and she never return my calls. One day I spoke with her and she told me that I have to call customer service because she does not have access to my account.

Great Service!!! Freedom Debt Relief is "A Blessing". Thanks to the entire Freedom team for the help and wise counsel. Very truthful and honest. Keep up the excellent work.

Whereas I would rate the overall experience of my time with FDR, from 11/2012 until 10/2015 as EXCELLENT and would definitely refer my friends and family (which I have), I would rate the final negotiation of my last creditor as a less than happy experience. FDR truly and successfully negotiated payments with three creditors over the course of 2013 through 2014. Some of the creditors were difficult to work with. Thus, I never disputed FDR's fees since they did perform the work an provided me with updates. However, the fourth and final negotiation was performed by me and not by FDR. I negotiated directly with the creditor and had to provide FDR with negotiation information and instructions from my creditor since FDR was not a participant in this negotiation. Nevertheless, FDR returned funds to me minus a "fee." I feel strongly that, regarding this particular negotiation, FDR should not have collected a fee.

Personnel extremely knowledgeable, very courteous and caring. Extremely happy with beginning results. Have recommended to a friend. Look forward to becoming debt free thru program. Thanks freedom.

My credit was perfect when I was referred to this company but I was struggling to make monthly payments due to personal financial issues at the time. I was encouraged to stop making my monthly payments to my creditors because then "it would be easier to negotiate" with my creditors after a few months of no payments. They told me that it would only take a couple of months and then after it was all over it would be as if it never happened on my credit report. Well, I can tell you it is not as if it never happened, my credit has derogatory remarks all over it. And... once you have not made payments for "a few months"... more like 6!! They tell you they are in negotiations and this goes on for a while and then they tell you that they can give you a loan to pay off your creditors at the lesser negotiated amount.

So far it's been a great experience for me.

This issue has been resolved. I followed up with the District Clerk today and a "dismissal" has been filed for the writ of garnishment. NLLG did let the opposing attorney know it was not my fault and FDR did make sure they received their payments after NLLG notified them.

On 9/23, I received a Warrant In Debt on my doorstep from Zwicker & Associates that states I am to appear in court on October 19th regarding payment on my Discover account. I called FDR immediately and to be quite honest, the woman I originally spoke with only left me in a panic. I have no idea what any of this means and she made me feel pretty stupid and helpless. Upon her request and email, I enrolled in the National Litigation Group and now I have no clue if that was even the right course of action. My contact in that group won't get back in touch with me.

Everyone at Freedom Debt Relief is so nice and understanding. I've tried several different ways to get out of debt, with no success. I must admit it has been a nerve racking time, but whenever I needed reassurance all I had to do is call and someone would be there with a kind word.

They are working to relieve my debt issues in a very timely manner. Would recommend this company.

Yesterday we settled my first account, the one with the highest debt. I was in the fifth month of the program. The settlement was substantial, as the debt was reduced by 40%. I am gladly paying FDR for their services; they deserve it. I should be debt free in about 2.5 years. Please understand their services to fully benefit of their program. For me, the highlights were: debt reduction, elimination of accruing interest (freezing of the settled debt), a clear, relatively short program to come out debt free (compared to paying tenfold within 10-15 years, if paying only the monthly minimum). Credit score starts rebuilding once the payments restart on the settled debt. In California, we pay FDR 21% of the original debt for their services, on top of the settled debt. This is the only option to bankruptcy, which ruins your credit for good. If you have a substantial debt, this is the way to go. Thank you, FDR!

I've never felt so taken care of by a company before. Freedom Debt Relief has been there from me every step of the way and has started me on my path to financial freedom. I received my first settlement within the first 6 months of being in the program and I couldn't be even happier. They understand this is a stressful situation for all people so they provide the tools and services in order to make this the most streamlined, stress-free, successful experience for all. I couldn't be happier with their service. I highly recommend them to all who want financial freedom and their life back!

You helped in the long run - but it took 9 months to get started. We were getting constant collection calls. I ended up negotiating my settlement with my credit card. I was on the phone for almost 2 hours and negotiated down about $10,000. I thought we would get much more help and much sooner. Our other settlement has not come through and I'm worried about the payments now. I would not recommend this service to my friends. I'm still praying for a quick ending to the problems. Thank you for your help, but I wish it was more & sooner.

Everyone I have talked to or dealt with in any way have been very helpful.

Thanks guys for helping me. I'm really satisfied.

After only 5 months in the program, my debt has already decreased by 45%. I definitely on my way to a debt free lifestyle. Thanks Freedom Financial!!

Everyone I have talked to has been really helpful and they have stayed on top of things to get everything resolved quickly. I have nothing but good things to say.

I was under a mountain of debt when I heard about the wonderful success stories of Freedom Debt Relief. The representatives I spoke with talked about the tremendous success they had in negotiating settlements with creditors. The program they offered sounded really good, the people I talked with on the phone were very helpful and seemed genuinely concerned about my plight. I signed up and started making the recommended payments.

After writing this review everything finally got settled with no additional monies being taken. It still took a few months to get my "graduation" package but it did have a thank you card with the signatures of many people so i felt appreciated as a customer. I still feel you could save money & negotiate your debts yourself for a lot less but if you just don't want to deal with it I can safely recommend this company. FYI upon completion of this program my score went from a 450 to 670 within a few months. I'm now up to a 720.

I have been getting call from people that you all should be dealing with that still taken money from my account and I got one today. They are going to take me to court and sue for their money.

I'm very pleased with the monthly calls, and excellent service. They always answer any questions I have and keep me updated on a monthly basis.

Very professional and kind. They will put your mind at ease. Kim ** the original person I spoke with is amazing and all of the other people were equally kind and very helpful.

I have emailed customer service 5+ times asking them to remove my Western Dental account. I had spoken Kelli ** and she told me it would be removed a month ago. I e-signed what she sent and sent her the proof she wanted. I emailed her and customer support over 5 times in the last month with no response. I prefer communication in email so I have a paper trail. I'm so frustrated that all I want now is my $620 I put in the program so far and for my bank to no longer be charged the $310 a month. I would like my money back within 7 business days without customer service calling me to try and talk me out of it. My customer id is **.

I have not found a job like I wanted to. So it seems to be taking a while to get anything paid. But I will keep looking for some help. You guys are great! I can call at any time and get answers or help to my concerns. I count the months all the time to see how I am doing.

Going with FDR was truly like a large weight being lifted off my shoulders. I no longer had to juggle paying bills just to afford food. I am relieved beyond belief!!!

* month enrolled in program. Never returned a single call. Supposedly settled for 75% on two of my debts before their fees of 21%. This 96% was not the original debt of 7800.00. It was after 8 months of late charges and fees they said I would not have to pay. They always got them negotiated away. Bottom line: they put me 12000.00 deeper in debt between 6 creditors. They settled for 118% of the original debt. Now I am seeking bankruptcy and will likely find an attorney to go after FDR in my state. Don't trust them. They are liars and will allow your debt to increase thereby increasing their 21% profit on the settlement.

I have had a big mess of a problem ever since getting my second summons on a Discover account. The law group they have me on retainer for did not send Freedom the necessary paperwork that I signed for a settlement. Meaning Freedom had no idea a settlement even existed and if I had not called to check on it I would have never known payment wasn't sent and had a judgment against me for not paying.

I just received my first settlement and I couldn't be happier! I'm well on my way! Everyone that I've interacted with has been very helpful and understanding. It feels great knowing I have people on my side and doing what they can to help me out. All my questions have always been answered and I feel really good about how my issues are being resolved. The best decision I ever made was calling Freedom!

Everything about this company or bank or whatever the name is very helpful. I really appreciate about on everything at no exception.

My experience with FDR has been absolutely seamless. The representative I worked with was very helpful and I am kept up to date on my account at all times. Very happy.

Freedom Debt Relief has really helped me to gain control of my finances. They have been diligent at resolving my debt issues and have been excellent communicators with me every step of the process. I would definitely recommend them to anyone who is suffering from credit issues.

It's been great now, that I can start seeing the light at the end of the tunnel. Still have a ways to go, but it's getting easier as each day approaches... Thanks Freedom.

I was so stressed about my bills. After talking to Freedom Debt I feel so much better. They handled everything. No more phone calls from creditors. Such a weight lifted off of me. So happy I called them!

So far so good, I received an email indicating that one of my debts was resolved so that is a huge relief for me and I hope to keep pushing forward and resolve this debt a lot quicker.

Customer service was thorough and patient with my many questions and reassuring when I started getting calls. So far everything is going exactly as I was told it would be.

Never got a solid answer from anyone about my withdrawal... Very rude & unprofessional... You can do all this stuff on your own.

I am extremely pleased with the immediate response and results I am seeing with FDR!

So far I haven't seen much done. 1 account been settled talking to Mark ** about a bank checking my account. Also the bank statement were mailed and lost and I have to remail them so it is going slow. Thought more would be done but I still thank you for what has been done.

Freedom Debt Relief were very clear about what they were going to do for me. The goal to reduce my debt was explained for me to understand. If I ever had any questions or was nervous about anything they provided me with answers and kept my mind at ease. Thank you so much.

My first contact with this very caring company was Charlie **. His help and Guidance was so professional as are all the others I have worked with. I now can sleep at night.

I have documented proof of electronic communications regarding a summons to appear in court for my wife sent to F.D.R. They acknowledged receipt of email and said no further actions were required on our part. We recently found that we were sued with no representation. Now F.D.R. wants to up our monthly payments by $75.00 per month. When we signed up for this program we were assured that our appr. $600. per month would cover all our accts. Turned over to F.D.R. their customer service dept. is confused and show a great lack of communication internally. We never talk to the same person twice and they can never find records from previous calls or communications. We are just fed up. Lord knows what this will end up costing us in the end. Think twice before signing a contract with this outfit or at least have a lawyer review it first.

My husband entered into this program a few years ago when the economy went south and debt became unmanageable. Initially, things went well, debts were managed and paid off. However, in the last few months, we saved enough money to pay off the total balance - $7748. We received a payoff quote and paid the balance on 7/29/15 via electronic transfer. To date, the money has not been used to payoff either balance for Citi or Amex, regardless of my husband's daily attempts to put pressure on the customer service team. Last week, we were assured that both would be paid off by now. Still getting the runaround, trying to get approved for a mortgage, and can't get anywhere... these people are deceitful and I would NEVER recommend them.

Freedom Debt Relief is by far the best. They will set you up with an affordable payment plan and negotiate with a specialist to settle your accounts. So far I am very happy for the process that has been handled thus far. I highly recommend using them if you're in a financial debt.

I could not be happier with the progress so far. In just 4 short months we are already making settlements. How exciting!!!

I am so thankful for Freedom Financial. They have made my life less stressful. I was to the point I did not know what to do to get myself out of debt. So far I am so pleased with the results and I am sure I will be out of debt sooner than I would have been if I would have tried to do this on my own. Thank you!!! Thank you!!

I'm new to the program, but so far it has been great! They are doing a fantastic job.

Thanks you for helping me gain control of my finances! Freedom Financial is helping me and my family get our life back in order!

I have received the professional, guidance and direction necessary to engage in all steps-phases of debt resolution. The team of Freedom Debt Relief are outstanding in terms of their customer service.

I've been in the program for 4 months and have seen excellent results so far. FDR said it takes about 4 months to get my first settlement. Mine came in less time and I've had two settlements in just over that time. I wish I had started a lot sooner. I recommend anyone to Freedom Debt Relief. You'll be glad you did.

It was good.

THIEVES!!! Would not recommend it for anyone. Do it yourself and you are better off. Put it this way, for a 19000 debt that was settled for 10000, they take 3800 and for a 10800, which has not settled yet but they will take 2600 as a fee. Oh and they make sure they get their money before any creditor. And no matter your experience, awful or not (which mine was Atrocious) the fee they will get. Not a penny less. So they can give you the run around and not answer your questions and treat you like an idiot, but guess what they have already received their cut, so go cry a river. I would suggest anyone who is going through this, DO NOT GO WITH FDR. EITHER GO WITH ANOTHER COMPANY OR DO IT YOURSELF. Do not fall for them - it is too hard to do it yourself. YOU WILL SAVE MONEY ACTUALLY TOO.

Freedom negotiated a debt settlement that was the same as the creditor had submitted to me personally. I was then charged exorbitant legal fees and was required to pay more money over and above the monthly fee I had been sending. These additional charges were far and above more than I had been told upfront and exceeded anything I could afford. I kept calling asking for an accounting and finally one service provider told me how much they were charging in legal fees. When I questioned concern about other outstanding creditors I was told not to be impatient. Following their plan would greatly exceed the time and the money I had initially agreed to. Beware. Freedom put me in a far worse financial situation costing me a great deal of money and time.

Since day 1, Freedom Debt Relief has been very helpful and supportive. Everyone you talk to is very friendly and knowledgeable. Definitely recommend them.

I was happy to see you complete Dress Barn. They were very annoying. I do not understand why US Airways has not been settle that account - was small $600.00. I am also wondering since we have so many account with one bank can you limple them together? Or you would not be able to pay some off because it is so much money and we do not have that much money yet to bargain with? Interest and late fees frighten me very much. I am happy to be on board and I thank you very much. This is a very slow process without much money. Good Luck and Thank You.

At the beginning of the program, I had a great experience with Freedom. Towards the end I saved enough money to pay off the remaining balances. So I called in April 2015 and asked for a payoff. I submitted the funds to pay off all the debt. After a few weeks I called back and they said that they were paying off the debts and had a few scheduled in May. So, I called back in June and they did not have enough money in the account to pay off all the accounts. The agent asked if I could send in a little extra to make sure it was covered and anything extra would come back to me. I was a little upset but I sent an additional draft. Now while all of this was happening, they had stopped automatic draft until they started again in Aug. I was really upset because I was told they were not going to take any more money.

I am so happy I found out about Freedom Debt Relief. They are working hard to knock down my debt and I could not be any happier.

I have been very satisfied with Freedom Debt Relief. The customer service has been outstanding. I will recommend this company and program to anyone who has experienced the financial hardships, such as I have experienced. I am grateful that there is hope for my future and my family's future. Thank you so much!!

So far, So Good. I have been in the program 3 mos and one of my bigger debts have been knocked out. Thank you.

The person I spoke with was very helpful in telling me how to handle the situation of when creditors call me especially at my place of employment. She was very professional and caring.

I wanted to become a part of Freedom Debt Relief because I had a life altering experience that my level of debt became overwhelming. I joined and have already realized a settlement after only being in the program for four months!!! It was exciting to receive the notification that one of my creditors had accepted a settlement offer.

We have had so much financial difficulty the last year or more due to doctor and hospital bills. We were literally living off of credit cards. Thanks to Freedom Debt Relief, we can actually see the light at the end of the tunnel. I would highly recommend them to anyone who is undergoing financial problems.

The customer service of your company is excellent, with timely phone contacts to keep me updated on progress.

Freedom financial has been very helpful in helping me resolve my debt. It feels like a big load has been lifted off my shoulders. I think this is a good thing for people who have overwhelmed themselves with debt and it has become too much to handle. Thanks so much Freedom!

Great service and customer service... I like that you start lowering my debt and I'm feeling better and hope to start saving money.

It's been great so far, great customer service and everything is rolling.

Again, representatives (from FDR) I talk to are informative, supportive and kind, that is a plus.

I was told that there was no way I could ever possibly pay off my credit card debt on my own (despite paying 0% interest on all but one account, which is at 7%). I was told that, even though I have been able to pay more than my monthly payments, with no record of missed or late payments, my best option would be to STOP MAKING PAYMENTS and try to settle with my creditors in court, using one of Freedom Debt Relief's services, of course.

I appreciate the updates that come at least once a month along with follow up calls to determine if I have any questions or concerns. Very attentive and pro-active.

They really are able to do what they say they can. They've already gotten one of our debts cut in half, after only 2 months. I'm sure that everyone is having some problems with finances, but we are a farming family. That makes it harder. We're finally able to sleep at night, just knowing that they are working with us.

Excellent service and staff. Very helpful!!

They are very helpful at first and very good in answering your questions. They told me that me and my husband might be eligible in their credit application that will pay all our debts in just 30 days. We submitted all the documents that they needed and eventually we got approved but they are asking $91 more of my monthly draft of $520 leading to $611 a month within the 53 months estimate payment. When you do the math that is more than $32000. They say that the estimate payment might change but I'm skeptical now. I received two court summons too but this company doesn't even tell me what to do. I only owe $26000 in my credit card debts but I'm paying more than I owe right now. If I only knew that this company won't really help me I should have not enrolled. I'm very disappointed.

I enrolled in the program in 2011 with a large amount of debt after a failed business and death of my spouse. They were awesome. They were supportive, helpful and got started settling my debts straight away. One of my debts was very large and the monthly payment amount was tripled after their settlement offer. It was difficult but with the help of family I was able to make these payments. I made these $$$ payments 2012 and all of 2012. In Feb of 2013 I was diagnosed with stage 3 breast cancer. No insurance and not eligible for financial aid. No medicare, no medicaid. I could not keep up the (in excess of $1000) monthly payments and asked if they could reduce or suspend until I could find a solution. I needed the money to pay for chemotherapy and to purchase health care.

This has been the WORST experience I have ever had with a company. If you are thinking of doing business with them, think twice and take your business elsewhere. They started out great, always very helpful and quick to answer my questions. But about the time I was facing my SECOND lawsuit with Discover, they became completely unhelpful and frustrating to deal with. Somehow it was impossible for them to comprehend that I was being sued a SECOND time for an account that had already been settled. I emailed, I called, each time I would get a different answer from an employee that clearly had no idea what they were doing. I tried for months to get them to help get this issue worked out, they did nothing. I requested copies of what they had paid on my behalf to Discover, they never provided it (which is incredibly suspicious if you ask me).

I can't send an email because I am told that FDRclient.com is not a valid email address. I need assistance.

I am a customer of Freedom Debt Relief. When I inquired about their service, I was informed that they can and will do everything in their power to help with all my needs and questions. I have been in contact with a Mr. Marzine ** from the beginning. This all came about due to an on the job injury. Mr. ** has been very helpful from the first day, explaining to me what the process would be and directing me to other people who would be assisting me. Any time there were questions, they were answered. I am very happy with the service I have received! You will be, too!

Great to deal with and the trust is definitely there in handling my account...

Everyone has been very helpful and answer questions when I need help.

So the first person I talked to that set everything up for me was great and I decided to go with the program.. I set it up to make my payments come out on the 26th of the month and that would start on June 26th. He said if I needed to change that to call back a certain amount of time before the payment came out. I literally Called back two days later and said that I needed to change it to July 26th.. A guy named Titrail ** sent me a form via Docusign and I signed and returned it. I then called back to verify with a random agent that it had been received and that the money would not be pulled in June.

Two thumbs up!!

I called FDR to get a payoff amount so I could close my account. I informed the CS Rep that I had a limited time where I could get my hands on funds to pay off my account. After a few calls I was told that I needed over 14k but I had 6k in my account. So that left a balance of over 8k but for me to call back and get the exact amount the next day. I called back and was given a number of $8,911.00 to close my account. They also emailed me this same amount of $8,911.00.

When I first signed up I was hesitant, but no longer. Everyone has been so patient and friendly, and helped answer my questions. When I saw the first settlement was I stunned - I only have to pay 30% of the balance. That is incredible! Thank you!

Settle one debt so far. So far everything has gone the way they said from the beginning.

I love how freedom financial has helped me take care of some of my credit score issues. I just did not know how to go about this. A huge thank you!

I'm pleased this far settlements are being made and the goal is to get my credit back to standard position. They are very responsive and keeps me updated on every move that made concerning my credit. Again I'm pleased.

I entered into an agreement with Freedom Debt Relief and I knew going in that my credit would crash but, after the completion of the program, my accounts would be settled and I could rebuild. I was informed by FDR that some banks may insist on settling with us but was instructed to let them deal with the banks because they always settle. Well after 2-1/2 years the only holdout, Chase Bank, refused to work with a 3rd party and we were issued a debt cancellation 1099-C for the entire $11,000 debt which is a bad mark on our credit. I immediately sent the information to FDR and they responded saying they would review my case and settle my account for closure.

I've only had three withdrawals made on my credit consolidation account, but have two settlements with hopefully more pending soon. Freedom Financial has made this experience as easy as possible, while not downplaying its seriousness.

The reps at Freedom Debt Relief have been very helpful in answering any questions I may have and walking me through the process. They have been very responsive and even proactive in addressing my concerns. After 4 months in the program (5 deposits), my first of four debt settlements cleared and for an even lower amount than they predicted. A very worthwhile experience (if you are unfortunate enough to need their services). Their website is sufficient and generally updated with the latest information about your account. An overall great service and company.

I think your services are awesome - With a professional and caring staff. I don't feel like I got condemned for having a life-changing event when I had to sign up when my wife lost her job due to downsizing. You are all awesome and I have no regrets signing up for your services. Thank you for the great experience.

Thank you for resolving the first debt so quickly. Never thought it would be this soon. Thank you!

Freedom Debt came to my rescue. They were able to get me out of debt so quickly. First I tried everything myself, nothing was helping. So grateful to them. I will forever be indebted to Freedom Debt. I absolutely recommend them highly. Thank you so much!!

I think you guys try to do good work, and I think you also are pretty upfront about what it's going to cost. However, somehow, my expectations were not really in line with how these "resolutions" shake out. Probably should have done this math first: I submit to the program an amount, say, $14,000 on X date, and a number of months later you (and I together, it turns out) manage to negotiate a settlement on that of, say, $5,500. That's a principal reduction of 60.7%, which sounds REALLY great! However, there is the matter of the fee... about $3000 or 21% of the original balance. That takes the "savings" down to about $5500 or about 30 percent. Now the kicker... During the time it took from joining to settling, the debt was jacked up by the bank from 14K to 19K.

Keep up the good work - sooner than later if possible.

Very unhappy with the program. I would not have joined had my rep ** told me credit unions are notorious for not settling and negotiating for less. My debt has not been reduced and I have had to increase my draft to cover fees. The FDR customer rep ** and ** said I am going to be charge FDR fees for negotiations which will in turn make my original debt go $3500-4000 higher. The whole point of me joining was to have my debt deduced. To make things right I have requested any fees from my WFCU creditor PRENOVOST, NORMANDIN, BERGH & DAWE be waived. I am now waiting for a response.

They are very helpful and informative.

I asked FDR to defer taking fees from my account until they actually have liquidated a debt almost entirely. "Settled" and "Paid" are not the same thing as I have been contacted by several companies who are either awaiting payments! FDR has already taken over $4,436.00 in settlement fees from $10,621 in payments that I have made since joining the program September 2014. In addition, they charge me a $7.25 monthly account fee along $10.00 and $3.00 fees for making phone payments, etc. I am very concerned about how my money is being applied, especially when bill collectors are contacting me and the bills in question could have been paid out of the money FDR has received in my account already! Their results (paid in full) thus far certainly do not warrant $4,436.00 in payments. I have asked for a detailed explanation of each of the settlement fee payments taken thus far and what bill they are applied against.

Any tardiness with account has been purely my fault. The folks here at this site have been knowledgeable, friendly, and very patient with me. I have been suffering from a host of health problems and they have been very patient with me. I am most grateful.

Real forward. At first I was not sure, but I am thankful now.

Freedom Debt Relief has provided the chance to get out of debt, but I have learned how to better manage my finances. They are great to deal with.

Can't get help.

So far we are pleased with our experience with Freedom Debt Relief. They have been courteous and polite whenever we have talked with them. We have only been with them 2 months and already they have settled one account. We are looking forward to having all our accounts settled and our credit restored. We appreciate their help. Thank you.

So far I have had a great experience with this company and taking care of business. The only complaint I have is that I still have yet to get my welcome packet in the regular mail so that I can fill out the forms and get them back to you.

We enrolled our debt which had become overwhelming to us with Freedom Financial in April 2015. They have already negotiated a 50% reduction on one of our accounts and if things keep going this way we will be very grateful and happy customers. Our debt got out of hand when things changed with my husband's health and our jobs. We are both retired now and the need to pay off this debt became critical when the news regarding my husband's health prognosis was not good.

I've had the best experience! They're always checking in and making sure you don't have any questions/concerns which is great!

I am pleased with all the support I am getting from FREEDOM DEBT RELIEF :-).

Very pleasant staff and helpful with my debt issues.

Little frustrated with time in between first settlement. Not sure of which creditor active negotiations are occurring and if offers have been presented.

I cannot register for an account in order to keep abreast on what is happening. Each time I register it says that it will send a confirmation email but I never get it which prevents the finalization of the registration process. I have brought this up to customer service which I was told that they would register me and I could change the password but that never happened. They also took money from my account which made my bank account to be overdrawn and they said they would return the funds but never did.

After losing a great job, I found myself only making about a third of my previous salary. Within a few months, bills started getting tough to pay. I needed help. I didn't want to "beat" anyone out of what I owed them but I simply couldn't pay everything. When I enrolled with Freedom Financial, I felt that finally there was someone on my side, helping me to get some relief. However, I received notice that both American Express, and Discover, were filing a lawsuit against me.

I think Freedom is great and I would recommend to everybody that wants to get out of debt.

After going thru some stressful times, Freedom Debt Relief was there to assist us during our time of need. They were very professional and answered all our questions. Due to their help, my family and I are back on track.

This is the best program. I feel very comfortable when I talk to everyone. I'M VERY satisfied.

I highly recommend Freedom Debt Relief, they are taking the steps to help overcome my obstacles with my financial crisis. I am so grateful that they a part of my team. Resilience is the key to success and debt free. Thank You.

I have been extremely impressed with the amount of helpful, friendly communication I have had while working with Freedom Debt Relief. Not only are they very helpful when I initiate contact, but they have also contacted me periodically just to check in and make sure everything is still going well. Couldn't be happier and more grateful to have been hooked up with this company.

I had a really hard time trying to get them to take off one of the accounts that I had to settle myself. I was impatient and wanted things to move faster. Things are good now.

Couldn't be happier with how this company is helping us to get back on track!

Everyone has been extra helpful.... Now I only have to finish with Bank of America and I am done with credit problems.

Updated 03/27/2020: Great way to consolidate nagging and overwhelming debt....so pleased with every aspect of my journey with Freedom From Debt....once I was signed up everyone was very helpful and courteous. I would truly recommend FFD....I’m almost done with my contract and couldn’t be more relieved.

So far I have been able to resolve the debt on one of my credit cards and I am very happy with how fast I was able to resolve one of the credit cards. Freedom Debt Relief has also been very good about checking up on me and my account. It is nice to know I am one step closer to being debt free.

2 of 4 accounts have been settled within first year. My only regret is that I did not choose this solution earlier. In the not too distant future, all of my accounts should be resolved and I will be at a new place in my personal finances and peace of mind. Thanks.