Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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Reviewed June 29, 2017
Freedom Debt Relief has taken away the financial anxieties of our credit card debts. Every phone call made was professional and top notch service. Anyone suffering from multiple debts should contact Freedom Debt Relief to help relieve and reduce debts. Truly an amazingly and refreshing experience. Thank you!
Reviewed June 29, 2017
Excellent customer service, I can tell they really care about my situation. Fast and accurate. They always there to help with any questions at any time. Excellent customer service, very happy to work with Freedom. I will recommend Freedom Debt Relief all the time. Thanks to be there for me.
Reviewed June 29, 2017
I would never have the financial security I'm almost at if I did not choose Freedom Debt Relief. I am able to do things now that I would not have been able to do otherwise. It feels good to know that I can make vacation plans with my daughters and enjoy my life. Thank you Freedom Debt Relief.
Reviewed June 29, 2017
Great customer service. Wonderful people to work with. Very friendly and they know their business. When you need answers, they get back to you immediately and you feel you are their only client as they take all of the time needed to answer questions. They work hard to help and assist.
Reviewed June 29, 2017
When my wife was laid off shortly after I took a pay cut to work a new job, we turned to credit cards to get by. And within two years we had amassed almost 30k in credit card debt alone. It got to the point that our monthly bills outweighed our income. We were those people living above our means and knew something had to give. Shortly after enrolling we began to sleep at night again, knowing someone was assisting us. Granted our credit took a hit as yours will with this program but that can be repaired a lot faster than paying off that amount of credit card debt at minimum payments. I truly appreciate this program.
Reviewed June 29, 2017
I told my daughter and she is also a client. Best decision I ever made. Cynthia ** my contact was very helpful getting me set up. And any time I have reached out to her has never failed to respond promptly.
Reviewed June 29, 2017
Everything was explained very well. They are so helpful and keep me up to date on all my progress. I tell all my friends and family. This has saved me a lot of money. The website is very easy to navigate.
Reviewed June 29, 2017
I was so afraid of getting sued and this organization stepped right in and saved me. They said they would help me and I would tell anyone about this service. I had multiple debt and now I am very relieved.
Reviewed June 29, 2017
Freedom Debt Relief has been all they said they were. They have already settled two of my debts in very short time. All of their representatives have been very kind and courteous. They are very easy to work with. I highly recommend them if you have any debt needs.
Reviewed June 29, 2017
Just wish I could stop the phone calls. I must receive about 20 a day and so does my husband. Even some that I changed the address and phone # on are still calling. I really don't have anything else to say except that it is very rewarding to get the debt paid off.
Reviewed June 29, 2017
It was so good when we got our first settlement. It was like a great weight was lifted. We have a lot of medical bills we are trying to take care of right now too. Can't wait to get the last one settled. The payments are right up there at the end of our budget. We are looking forward to the day when the last payment is made.
Reviewed June 29, 2017
I appreciate your negotiations and keeping me informed. The fee is just, just a bit of a stretch for me. I have many financial responsibilities due to having to take in my niece and her family. You are a great help, but living check to check with barely enough is so stressful and difficult.
Reviewed June 29, 2017
This is the best thing that I have done. The creditors would not help me out of my financial mess; I tried and tried to no avail. FDR stepped right in and has been a wonderful experience. Everyone has been great to work with and very caring and understanding. I have had some issues about faxing letters from creditors as it costs money that I don't have. But it's working out for me.
Reviewed June 29, 2017
FDR has been with me every step of the way and didn't belittle me because I was in debt and needed help. They have been there every step of the way and I have appreciated all the help they have given me and will continue to give me! All I can do is say THANK THEM FROM THE BOTTOM OF MY HEART!
Reviewed June 29, 2017
I was very skeptical but desperate to get out of debt. My experience with FDR has been nothing but positive. They have negotiated six debts for me and the settlements have saved me thousands of dollars. Stick with them, they are delivering everything they promised.
Reviewed June 29, 2017
I have no problem when I called up they were all promptly willing to help of which they can. I hope they can resolve my consolidation speed up so I could get my credit report back to normal... Thanks for a job well done.
Reviewed June 29, 2017
So far it's been nice and easy and I would recommend anyone who's looking to get out of debt. Hopefully everything keeps going as is. If I have any questions I have all the numbers I need to call for assistance. I have change banks and submitted all information.
Reviewed June 29, 2017
Good service from John **. Really friendly and knowledgeable of Freedom Debt Relief. I really appreciated his time and effort he took to put into my debt issues. He consolidated my debt to a very great and responsible monthly payment. I am grateful.
Reviewed June 29, 2017
Ryan ** was very patient with my questions and my understanding of everything! He also helped me understand the process and what I need to do. I should've done this sooner, but he explained to me that it was ok and it is never too late! Thank you so much for that!
Reviewed June 29, 2017
I've had nothing but good experience with Freedom. I have been with you all for over a year and I am pleased with the progress. I would recommend to my friends and family. Everyone I have talked with was knowledgeable.
Reviewed June 29, 2017
The representative I worked with was very pleasant and efficient. The whole experience made me feel at ease. Overall, they were really to work with. The whole process can be overwhelming but they did their best to make sure I understand what will happen moving forward.
Reviewed June 29, 2017
Going thru debt control cost me a lot of money. I have been paying a lot of money in taxes. Between what I have been paying in taxes and your fees, I should have tried paying the company myself, or filed Bankruptcy.
Dear Mr. Lott,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
Gregory was very helpful in getting me through this process. He was polite and helpful and made me feel good about this decision. He was also very patient in explaining the process. I would definitely recommend FDR to anyone going through a financial hardship. Thank you Gregory for all your help.
Reviewed June 29, 2017
After a serious accident medical care in Mexico the hospital and doctors who performed surgery processed several charges on my Wells Fargo Visa card as "CASH ADVANCES". After returning to Florida for additional medical care I noted a minimum payment due of $7,202 due the following month. I attempted to have Visa convert the charges to a normal charge, but they would not do so. FDR has been very helpful.
Reviewed June 29, 2017
Whenever I have questions, a phone call away is all it takes and my questions are resolved in professional manner. Also a review is made and reminders are discussed to reassure that what steps are being done and what I can expect next. Outstanding confidence. Thanks.
Reviewed June 29, 2017
I'm thankful for Freedom Debt, they have made my life a lot better now. I know my credit cards will be paid off in due time. I would be more than glad to recommend Freedom Debt to anyone who is over their head in debt. They do their job well.
Reviewed June 29, 2017
My experience has been excellent. Freedom Debt Relief worked with me especially when a medical issue made it necessary to reduce my draft by 75%. The original debt settlement date was 2019, but I am one settlement payment away from being debt free.
Reviewed June 29, 2017
Great program. Helped settle several debts. Took a lot of stress off. Highly recommend them. They were very helpful in explaining the program and the benefits. They have been very responsive to any inquiry and quick to resolve any issues that have arose.
Reviewed June 29, 2017
The sign up process was easy to work through. The representatives were very helpful and explained everything in a concise manner. I feel good putting the future success of my financial freedom in the hands of Freedom Debt Relief. Thank you so much for your help.
Reviewed June 29, 2017
My life is so much better since Freedom helped me. They saved my life. I tell everyone before Freedom I was struggling to pay my credit cards. I was stressing trying to find money to pay my bills. I was so unhappy. Couldn't go anywhere. I was so depressed all the time. Didn't want to be around anyone. I felt like a failure.
Reviewed June 29, 2017
It helped us a lot when we needed to stop paying all of those credit cards. They have paid off several debts and have only a couple more to go. We are very grateful. I would recommend their service to family and friends, if they were in need. Thanks.
Reviewed June 29, 2017
They were very helpful and explained everything very well so I understood what would happen. They have keep in touch with me and let me know what needs to be done. They have also sent me information so I can read what needs to be done. I am very pleased so far with everything.
Reviewed June 29, 2017
They have been very professional. They have already settled 2 of my accounts and are working on the rest. They have taken the worry off my shoulders. Everyone that I have been in contact with are very helpful and take care of any questions I have.
Reviewed June 29, 2017
Overall a very good experience. Only thing disappointed about is that I received a summons on one of accounts when I had been told it was being worked due to the prior 2 letters I'd received. I'd expected since I'd received two letters prior that at least something would have been done to prevent a summons.
Dear Ms. Fox,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2017
FDR had been excellent in resolving my debts which certainly has put my mind at ease. Going through so much in my health history FDR had done so much to help me through this added problem. I am almost done with this program which I highly would recommend to anyone who needs the help to resolve some of their debt.
Reviewed June 29, 2017
My wife and I are so please that we went to Freedom Debt. Since October we have paid off 2 charge cards and have started on two others. It was the best thing we could have ever done. Would recommend the Company highly. Every time I have a question I always get a live representative to speak to. And the Freedom dashboard is a great access to my accounts and use it all the time.
Reviewed June 29, 2017
I called Freedom Debt Relief to consolidate my bills. I spoke with Tom **. He was very knowledgeable, & answered all of my questions, & explained everything to me in detail. He also had to tell me how to send my documents to him, (which I didn't have a clue how to do). Thank you all so very much for all your help.
Reviewed June 29, 2017
Best decision I have ever made. I would totally recommend Freedom Debt Relief (FDR) to anyone. This program has definitely given me and my family a peace of mind. From my family to yours, it is the best debt relief program I have ever researched, and they have truly lived up to their work and commitment.
Reviewed June 29, 2017
Just one more to go!!! Freedom Debt Relief sure stepped it up the past six months!!! Close to all my debts have been settled in half or better!!! Just one more debt to go and I will be done! Then the payoff period begins and in a few years I will be debt free!
Reviewed June 29, 2017
Cody was excellent, very helpful, made me feel safe and we'll educated. This is a great program. I am so happy I am involved with this. Helps you feel protected. This is a fantastic option. So happy I found this. Sooo great. Thank you.
Reviewed June 28, 2017
So far so good... Everything is starting to fall into place. It appears that all my creditors are currently in negotiations with FDR. They have all responded and I Do Not Receive anymore calls or letters. EVEN MY CREDIT SCORE IS STARTING TO GO UP AGAIN... THANK YOU Freedom Debt Relief from saving me from a Bankruptcy situation.
Reviewed June 28, 2017
Thank you for helping me. I do really appreciate your time to explain everything to me. I will definitely recommend you guys. Someone needs help and it helps me financially and gave me a relief that I can move one on this.
Reviewed June 28, 2017
I was looking for a way to get rid of my credit card debt. I saw your website and clicked on it. I got a window for a live chat. I got a quick response. I told the person what my problem was. He advised me that they had a program that would be very helpful to me. Very happy I signed up. Thanks and keep up the good work.
Reviewed June 28, 2017
On April 19, 2017, I received a settlement amount from Sears. I called FDR to let them know the good news and went over to UPS to fax the paperwork to them. Balance was $12,310.70 and the settlement amount of $3,077.68. Sears was accepting settlement amount in three monthly installments. At that point, I had a total of $4,400 in my FDR account. After a few days, I called FDR for the status of the settlement. They had not received my fax. I refaxed the paperwork again on 5/5/17. Still no word. I only had til 5/11/17 to accept the settlement amount. When I called FDR again, I was told that I would have a better settlement amount at a later date, from Sears. Overall, I am happy with their service and appreciate everything they have done for me.
Reviewed June 28, 2017
The time on the phone was precise and to the point. All was explained to me and after a few questions I knew this was something that would help me pay off my debt. The gentleman who spoke to me was polite and very professional. I would not hesitate to pass the word on how this could help others.
Reviewed June 28, 2017
I am a very new client however so far I believe the relief I am feeling is awesome. I called recently with questions and was told there was a document I needed to re-send however I was disappointed no one emailed or called to advise me as such. Each representative I have spoke with has been courteous and encouraging. I look forward to a mutual satisfactory relationship with Freedom Debt Relief.
Reviewed June 28, 2017
Jacob ** was very pleasant and helpful. He kept in touch and was very patient with us as we were going through this whole process. Customer service is usually quick and helpful. They really are a great service. I would recommend them to all!
Reviewed June 28, 2017
FDR made it very easy for me to become debt free. They kept me posted with my progress and everything can be done right through their website. I saved money by settling for around half of my actual debt. When a phone call was needed to settle with one of my creditors, an FDR associate called me in advance and then stayed online while we made the call.
Reviewed June 28, 2017
Even took more time than I expect the results are great!! Customer service is great!! They walk you through the whole process!! I still didn't graduate yet but I am almost there!! Honestly I recommend to a friend!! At the beginning I was not sure about this company but they prove to me that I was wrong!! The best decision I ever made!
Reviewed June 28, 2017
It was a pleasure working with Shaun. He explained the program clearly and his professional mannerism has set me at ease. I didn't know what I could do to clear up my debt but through his patience he answered all my questions. I now have confidence in my ability to become debt free through your program in a good amount of time. I am now on the road to debt recovery. Thank you for accepting me.
Reviewed June 28, 2017
Todd ** was great! He answered all my questions and made the entire process great. Thanks! Customer service was also excellent and I will recommend this program to a friend or family members... I look forward to continuing the program and becoming debt free and have the opportunity to buy a house in the future. I also enjoy the website which is very easy to maneuver and find information that I need.
Reviewed June 28, 2017
I just thank God for blessings me to come across Freedom Debt Relief. Didn't know what to do. I was very stressed out and deep in debt. Just want to say thank you. I would highly recommend Freedom Debt Relief to friends and family.
Reviewed June 28, 2017
Very happy with my progress. People I talk to always helpful, answered all my questions & concerns. I can sleep at night knowing I will be debt free. I should have done this sooner. When I had any problems I always felt comfortable talking with someone from FDR.
Reviewed June 28, 2017
It's all of the beginning and it's been good experience. Really good customer service and I'm looking forward once all my da. I'm looking forward to take care of my situation I soon as possible and be able to fix my credit and also Be able to get all my stress off my back.
Reviewed June 28, 2017
My customer service explained everything to me to make I understand the process and what to expect. The way the process was explained to me, made me at ease and was re-assured that the transition would be hard at first then become more easier as time went by.
Reviewed June 28, 2017
The service is amazing. Everything worked correctly as promised. I am very pleased with having the help provided. Would highly recommend this program to anyone who is having financial challenges. The people are polite and courteous and seemed interested in helping me achieve my goals. Awesome staff.
Reviewed June 28, 2017
Doing a great job with my case. They keep in touch to let me know what is going on. If you have a concern you can call them anytime. You will get your problem fixed. They really trying to work as fast as possible. Took a lot off my mind to have a team of people helping me. Thank you Freedom Debt Relief team.
Reviewed June 28, 2017
I would like to express my thanks to all the customer service reps. They are cheerful and understanding when unexpected things happen and we have to call and postpone a scheduled payment for a few days. It's so hard. Just keep helping. Thanks.
Reviewed June 28, 2017
I have always been helped with either any questions or concerns I had with what was going on with my account. Explained everything in detail and even if I didn't understand they made sure I did before hanging up. They are very helpful and friendly. Always able to call and reach someone fairly quickly.
Reviewed June 28, 2017
I recommend this for anyone who is under water with credit card debt. Everyone is so helpful and knowledgeable who works for Freedom Debt Relief. It is such an easy process. This has taken such a weight off of my shoulders.
Reviewed June 28, 2017
Great company that seems to truly care, always in touch and keeping me informed about my situation. Would highly recommend them to someone dealing with the same situation. Should have myself back on track with their help. So if this helps anyone decide on a company then I'm glad I wrote this review.
Reviewed June 28, 2017
I have been in the program since October 2011. I was promised that the program was going to take 48 months and it was extended to 60 months. I still have one credit pending of 20,000. I have in the accounts 9120.00. I called in December to check my progress and I was told that I needed to be patient and there was enough money to cover that bill. I called 2 days ago and I was told I needed to give more money because it was not enough. I asked to speak to a supervisor and I spoke to Travis. He told me I had 2 options either to deposit more money or to withdraw from the program. I told him since when they needed more money and he told me March. I never received an email informing me. This is not the way you treat someone that wants to clear her credit.
Hello Ms. White,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Edward ** is so helpful with everything that needed to get done. He walked me through everything, just hope I got it done right. I would recommend ya'll to anyone that has a financial problem. Just let those credit cards get out of hand. I know that we made the right choice with your company. Thank Edward ** for me, he is awesome!!!
Reviewed June 28, 2017
Freedom Debt Relief allowed me to combine my credit to 1 monthly bill which will be paid off in 3 1/2 yrs. Otherwise, I would never have got out of debt. It will be a fresh start. I am able to save money and purchase the items I need without using credit cards and getting further into debt.
Reviewed June 28, 2017
FDR is legit!! They actually do what they say. They are helping us get out of debt. We have been with them for 13 months and they have already settled two of our debts. It feels so good to know that in a few short years we will have saved thousands of dollars and will be debt free. Thank you FDR!!
Reviewed June 28, 2017
They do EXACTLY what they say they will do. You must understand they are reducing your debt for you. They ARE NOT building your credit rating in the process. If that is what you thought... Well... That was unrealistic thinking. For me, it's a slow process but it's so worth it. Thank you, FDR.
Reviewed June 28, 2017
I really like this company a lot. They are very helpful and want to go out of their way to get you cleared. The only thing 1 would like to change is my monthly payments. I wish they were a little less. I am struggling right now. But overall I would give them a 10 star. I mean everyone is great and have recommended them to others.
Reviewed June 28, 2017
When I initially spoke to a counselor, they said my debt would be paid off in 2018, now it says 2023. I would not have signed up if I had known it would change so much. You had all my credit cards from the beginning so why would you promise me 2018 would be my pay-off time? I feel like you misrepresented yourselves.
Hello Ms. Day,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
The Freedom Debt Relief Program was a GAME CHANGER for me & my family! We are now on our path to financial stability. They provided the perfect solution for our situation. I ABSOLUTELY love their consistent communication & customer support. THANK YOU ALL SO MUCH!!
Reviewed June 28, 2017
FDR worked quickly in resolving my debt, leading to my credit score rising much faster than I anticipated!! Credit reporting happened as soon as negotiations were final. All credit bureaus received info and updated my scores very fast. Awesome job, FDR!!!
Reviewed June 28, 2017
I'm satisfied with what they have accomplished for me. Just wish it could happen a little faster, it is a little slow. They also didn't let you know that you could reduce your payment as time went on. Had to call them for info, need to keep client better informed.
Reviewed June 28, 2017
Iyesha was wonderful. She explained everything. Very polite and informative on debts and what we could do about it. She was helpful and promptly returned my calls. Was polite to my husband and I. She took the time to explain everything again when my husband got in the room. Thank you.
Reviewed June 28, 2017
My last one American Express is taking too long and has affected my credit in the negative way. My payments were always on time. Please finish this last one, other than that you have helped me a lot with your services. I would recommend you to my friends.
Hello Alireza,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I found myself in a lot of debt after being diagnosed with an illness that is expensive to treat and I felt like there was no way to get out from under it. I started doing research on my options, reading many reviews on various programs and other options and went to Freedom Debt Relief as an alternative to filing bankruptcy or paying the debt outright with very high interest rates. Rashawn ** was responded to my inquiry. He was persistent, thorough, kind and most importantly made me confident that I made the right decision to proceed with the debt resolution plan that was presented to me. Thank you Rashawn. I am looking forward to working with you to resolve my debt!
Reviewed June 28, 2017
This has been a helpful program so far. It isn't easy to pay the payments sometimes but we wanted to go this route over bankruptcy. Things have gone well. We have about a year left. Then we will be out of debt. Thank you.
Reviewed June 28, 2017
Freedom is the best. I was really in debt and once I called them, I was told how long it would take to be debt free and they were right. I now can start over and my credit score is good again. Thanks Freedom.
Reviewed June 28, 2017
I'm happy that this process is easy and moving along. Thank you for all your efforts on helping us resolve our debt. You have wonderful people working on our behalf. We would like to see all our accounts gone and start working on our credit score go up, so we can move forward in our life.
Reviewed June 28, 2017
Every time I send an email I only get a response one week later. As a result I will never email you guys ever again. Very upset over that and my monthly draft was increased because of a new account but the account was resolved but my monthly amount should be lowered to original amount because the account was settled.
Hello Mr. Trussell,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I have been very pleased at the rate of speed paying my credit payments. The help that has been offered is a very good deal. The company is competent in their dealings and saves me from bankruptcy because the money installments are lower than I was paying my creditors.
Reviewed June 28, 2017
I so Glad I went with Freedom. Please keep trying to bring my score up. I'm wanting to buy a house next March 2018. You all have been the Best!! I don't know what else to say... just that you're all so Good at what you do.
Reviewed June 28, 2017
Freedom Debt Relief is helping me with peace of mind. My debts are being resolved month by month. Thank you for helping me to resolve this huge burden I've carried for the 24 years since my husband's cancer took him. Life has been difficult and now I'm almost free to move on... Debt free.
Reviewed June 28, 2017
Can't wait to be debt free thanks for your service and my account manager is great to work with. So excited to be debt and not be a prisoner of multi debt shop. Thank you for being here for me. It was easy to set up and work with. Thought it would be hard to set up.
Reviewed June 28, 2017
I have no complaints. My experience has been tremendously successful and peaceful. Negotiations and agreements are done efficiently and settlements are discussed with me before finalizing. My debt has been reduced steadily since I enrolled and I will be debt free within the estimated timeline. I don't fret or worry about the repayment of my debt. I am not only reducing my debt but my debt payments are less than I initially owed! Who can't feel great about that!
Reviewed June 28, 2017
Mike brought relief to me in a matter of minutes. I had signed up w/ National Debt Relief & was uneasy about the monthly deposit they quoted me. When I replied that I was hoping for something more affordable they did not offer me any other options. Mike offered me 3 different options and all of them were better than NDR. I chose an affordable monthly deposit. Mike was very professional, he explained everything I need to know & did it very quickly. I am so happy I thought to call Freedom Debt Relief.
Reviewed June 28, 2017
I am very satisfied with everything I have been provided so far. Everyone has been helpful. The process has been quick and thorough. I appreciated all of the help. I would definitely recommend this service to friends/family. I have researched before committing and only have heard positive comments.
Reviewed June 28, 2017
Kay ** is one of the nicest people I know. She has helped me every step of the way. Kay is always there and anyone else I have talked to have been top notch people. Glad that I listened and got help.
Reviewed June 28, 2017
Thus far, Freedom Debt Relief has done everything they said they would do. This includes sending forms to notify creditors, deducting amount for settlements account setup; we haven't settled any accounts yet because it's not time yet! The plan is to pay accounts off within or around three years.
Reviewed June 28, 2017
We are very happy with the results with Freedom Financial Debt Relief. We have only started in the program in January 2017 but in May one of our credit card debt was resolved for half of the amount. We had wonderful customer service. They were very helpful and understanding. We would definitely refer a friend to help in getting out of debt.
Reviewed June 28, 2017
If it weren't for Freedom Debt Relief I would have already been in bankruptcy, and I guess I'm old school because I know I'm responsible for my debts and without Freedom I would not have been able to keep my word.
Reviewed June 28, 2017
The idea of defaulting on debt was not an easy or comfortable decision. Freedom Debt Relief was very patient in the process of getting us set up to have them negotiate with our creditors. So far they have been successful in negotiating reductions of over 50% with 3 of 9 creditors. One of 3 accounts has been resolved.
Reviewed June 28, 2017
I have been very happy with the progress you have made in helping me settle my debt. It is almost over and that is a big relief to me. Taken away a lot of stress! Thank you very much for all that you have done for me. It is much appreciated.
Reviewed June 28, 2017
Since I made contact with Brian over at the firm that brought me on with Freedom Debt Relief, I have had a feeling of peacefulness since their professional attitude has made me feel comfortable. This has led to trust due to their upfront coaching of what could happen when some creditors become anxious about receiving their negotiated payoff.
Reviewed June 28, 2017
I'm satisfied with the results up to this point. We have experienced the paying off of two of our bills so far. We are looking forward to being debt free in three years, all our questions were answered professionally when contacted.
Hello Mr. Laney,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
The customer service at FDR needs a lot of work. I have sent numerous messages, and all I get back are form emails sometimes weeks later. I asked FDR if they could settle a particular debt first because the creditor had filed a lawsuit against me. Since I hadn't been served yet, I wanted to avoid the hassle of dealing with the legal issues. Instead, FDR settles 4 other debts, some with higher outstanding amounts, with absolutely no explanation or reason why. I also asked if my private student loan debt could be settled second because defaulting on a student loan is not an option for me given that I work for the government. FDR has settled every other debt except my private student loan and the debt with a pending lawsuit. There is no excuse for the lack of communication and failure to respond to my problem. If I hadn't already started the program with FDR, I would definitely go with another provider. I wouldn't recommend FDR to anyone.
Dear Mr. Eslick,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Freedom Debt Relief was the right choice for me. Without them I would have had to file bankruptcy. That is not something I would ever want to do. My credit means everything to me. And with their help that will not happen. Me and my family are very grateful to them.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
My initial contact as well as anyone I've spoken to has been very patient and helpful during this difficult process. Asking and answering questions for me as they have come up. Offering me tools and steps to complete to make this process as easy as possible.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
So far liking what I hear and planning on working hard with this company. As time goes on I do hope to see improvement very soon and hope all will go well. By getting help will help me to have better credit and a better life. For myself and my family. If all is well I will tell my friends and family about this company.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Freedom Debt Relief kept me from having to file Bankruptcy. They also worked on my behalf to solve my debts fairly and quickly, which is what you need when you're under stress and see no way out. Thanks for my freedom from debt, Freedom Debt Relief.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
FDR is very prompt. They keep me informed about my progress. The online dashboard is somewhat easy to read. Everyone is very helpful in answering my questions and puts my mind at ease. What I like is that when I do ask I don't feel dumb founded when FDR gives a response. I will recommend FDR to my friends and family as needed. Keep up the good work.
Hello Mr. Banks,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Thank you for giving me hope! After my divorce I didn't know where to begin tackling years of marital debt that I absorbed. I feel that I have made a positive step forward in addressing my debts. I hope to be able to square all my debts away sooner rather than later via this program and so far it's been a blessing. I would recommend the services to anyone in my position or worse.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
FDR aka Freedom Debt Relief is awesome. I'm paying my debts and am not so stressed out about it. No collection calls. Honestly, I'm so thankful to be able to settle my debt. They are very friendly and helpful. They are taking care of me.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Everyone has been so nice. We have just started and nothing is settled yet but everyone makes me feel better looking forward to seeing results. When we call to ask a question about something that concerns me, they always have the answer.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I felt like I was talking to a friend. I called 2 other debt relief places and I felt like they were too aggressive like a bad used car salesman. Looking after my 90 yr old mother and watching my 2 youngest grand-daughters 2 1/2 & 1 1/2, makes days kind of hectic. When I talked to Scott, 2 times when I was supposed to call him back, I wasn't able to at those times. If you ever watched kids that young, you know what I'm talking about. I called him the 1st time to tell him I'd call the next day but I was asked to watch the kids again so I had to tell Scott I'd call the next day and he was fine with it.
He didn't blow up my phone trying to get my business like another place did to me. They ruined any chance of me using their company. Scott was the opposite. I was comfortable with him. He explained each step and kept asking me if I had any questions, just say so. I didn't at the time but as we go through this I'm sure I will and I'm confident my questions will be answered. I can't tell you how relieved I feel. T.Y. Freedom Relief.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Being in debt is never easy, getting out is even harder. Thank goodness for FDR. They took a lot of stress off my shoulder. It hasn't been easy, but in the end it will be very rewarding. And I will be debt free in a little over a year. I can't wait for that day!!! Thank you again FDR.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
When we get someone at our home serving us with a court appearance date we suspect Freedom's not using their best efforts in our behalf to resolve our issues. We followed the guidelines given by Freedom, did not make minimum payments for over 6 months and continue to deposit $462.00 every month. The NLLG attorney is looking for more money to keep our checking account from being frozen!!! Our court date was changed to 7/3/17 per NLLG attorney Carl **. There is no change in our ability to pay more.
Hello Mr. Zulewski,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I was hesitant at first but everything they promised is coming true and they are extremely professional and efficient with my account. I am very happy with how my situation is being handled and I look forward to completing the program with confidence.
Reviewed June 28, 2017
I have been in the program for over a year and the Freedom Debt Relief Counselors have settled 2 debts for me and I gave 5 other debt settlements ongoing to date. This program really works and my credit score has increased. Thanks to FDR.
Reviewed June 28, 2017
I have only recently joined. I have sent out the change of address and phone forms to the companies that you sent me. I am still receiving phone calls and letters from the companies. What should I do? I gave them your address and phone to contact instead of me as directed in the welcome packet.
Dear Ms. Bogart,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I was reviewing my situation with you guys, and I figure that after all been said and done I really just saved a small amount using your services as compare as going alone and talking to the creditors myself, but I guess I made a contract with you and will continue to the end. Should of do lot more research. I had call and try to understand more about how is this possible and the answer I got was, "it's all explain in your contract" - not cool.
Hello Mr. Benitez,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Your plan is great for me and you considered my needs in the development. Every time I've had any interaction with employees has been wonderful. They make me confident in what we are doing together. I can't say enough about how pleased I am with your service.
Reviewed June 28, 2017
At first I was worried about going in to debt relief, but everyone I have ever spoken to at FDR has helped to ease my mind each time I have placed a call! I also got a nice card with what appeared to be signatures from the entire staff when I settled my first debt. Thank you FDR people!
Reviewed June 28, 2017
Freedom Debt Relief is helping me reach my goal of being debt free. It is such a relief not to have to worry about monthly credit card bills. Freedom Debt Relief has taken that burden away from me!! I would recommend Freedom Debt Relief to anyone that is looking for a way out!!
Reviewed June 28, 2017
Still trying to figure out what I still owe and if additions have been accounted for. After talking to Tyrone he was still looking for 2 billing statements I fax CR as I was told to do. So still do not know about my account #**. You are still receiving my monthly payment of $464.00.
Hello Ms. Palmeri,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I have to say FDR has going above and beyond with my case. They are always there for question... even silly ones like mine. They are very professional in handling your case and also do it with respect. Email response for items that came in the mail was excellent and the care they provide is wonderful. In my case there was never a long wait time on the phone or with responses via email... and again always with respect to the client. Wonderful Job Freedom Debt Relief. I will pass on the good work.
Reviewed June 28, 2017
We are only at the beginning stages of getting our debt cleared and so far it's working out great! I don't think it would have been possible to come to this point in our lives from our finances being hit hard with our economy taking a hard blow to the belly without Freedom Debt Relief! Thanks FDR for all you have done for the ** house!
Reviewed June 28, 2017
I could not be any happier so far with everything so far. They have done exactly what they said they would do. If I have questions, they are always available. I am very happy to have them helping me. Anyone buried in credit card debt should use their service.
Reviewed June 28, 2017
So far it has been a good experience with Freedom. Their fees are very high. One account resolved the fees to Freedom were $515.00. I am not happy with consolidated their company who tries to get you a loan to resolve faster. Bad service.
Reviewed June 28, 2017
As I receive notices from FDR that another creditor was negotiated a settlement, I feel a sigh of relief. If I'm at work reading the emails, I thank GOD I'm sitting down. I feel weak with happiness & joy knowing I'm still trying hard through FDR to repay what I can without filing for bankruptcy. Thanks FDR, keep up the GREAT work on my behalf.
Reviewed June 28, 2017
Everything is going smooth, except American Express. I feel that this one account should have been worked on in the beginning, because I have been contacted by their lawyers and now I have a hearing date on Aug. 2, 2017 for this money owed to them in the amount of $8,000.00. Maybe this would have not happen if this was worked on sooner.
Hello Mr. Montevergine,
Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Freedom Debt Relief has been a tremendous help to me and my family. I would definitely recommend this to anyone that needs help with their debt! From the beginning to nearly the end everyone has been very helpful and kind with no harsh judgments. We have gotten our lives back!
Reviewed June 28, 2017
I am very happy with the overall overview of the program. I like that I can see each of my past debts and how much was saved in the payoff of each debtor. The only thing I would want to do is maybe add another creditor to payoff and I am not sure if that is an option of mine. I am also planning to increase my monthly payment in the next 6 months.
Reviewed June 28, 2017
This is one of the best things I could have ever done to eliminate my debt leftover from a divorce. They helped me to rid myself of over 20k in credit card debt. Now I am on the road to being credit debt free. I couldn't be happier with the results so far.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
They are great and help you any way they can. They send you a packet and you fill out information and send it off and you discuss your payment option. They also help with the nagging creditors to elevate the calls and threats.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I joined Fdr when I got sick and had to retire. My bills were getting out of control. I wanted to pay them, but I just didn't have the money. FDR has helped me settle two accounts and are working on the rest. Yes my credit has been ruined, but at least I'm getting out of debt. Some months are hard and I wonder if it's worth it. Then I call FDR and they make me feel like I can do it. Thanks FDR.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
Lynda ** was awesome!!! She was considerate of my situation and helped make this easy. I feel I have made a great decision to consolidate my debt and Freedom Debt Relief is going to get me there. Thank you for your help.
Reviewed June 28, 2017
Kat was wonderful in explaining the program to me. She made me feel secure and answered my questions and explained everything in detail to me. Everything was a breeze to complete and always quick to respond. Client Services was very helpful and keep me on a straight path. I am happy to have selected Freedom Debt Relief Services.
Reviewed June 28, 2017
Every day seems like a new day since I joined in to get help for my debt problem. Thanks to all who are helping with my account. Trusting them has been easy and I look forward to the day when all is settled. God Bless you all!
Reviewed June 28, 2017
So far, everything has been going as they told it would. I do not have anything negative to say about this program. From what I have heard it is an awesome program. I am looking forward to helping me get out of debt.
Hello Ms. Brow,
Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
The contact I had with your personnel was very informative, pleasant, and actual. They were able to give me the information that allowed me to make the decision to put my trust in Accredited Debt Relief. I was drowning in debt and you saved me. Thank you for having such knowledgeable and nice people to give me a second chance. Thank you, Sean **, and others.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
My debt has dropped considerable. I feel very confident in the process. I have in time gave advice to others, that are having a problem with their debt. This is a very easy way to be helped. When I explain to them how it works. They become confident. This process gives you peace of mind.
Thank you for your positive feedback of the program. We are thrilled to be working with you to help you achieve financial freedom. Please let us know if we can be of any further assistance to you. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
We accumulated debt and thought this would help our situation. This has been a lot of work, headaches, many times asking for additional monthly payments to give to creditors. This has become a true nightmare. At the beginning November 2012 we were summons at our house to appear in court to dispute the collection from Discover. I called many times letting them know my concerns and how this could affect my husband's job and career since he is a police officer. No help from Freedom Debt Relief so I took it upon myself to call Discover's attorneys so that we did not have to appear in court. So we had to come up with more money than planned and we're on a payment system to resolve the Discover account debt.
We received no type of discount from Discover. The other accounts finally were resolved except one. We still have one unresolved account that I have been calling Freedom Debt Relief about for over a year now. The representatives tell me they have escalated the account and hopefully I will hear from Freedom soon that it has been resolved. No one has called, emailed, or texted us. I have been persistent to call each month and I was told by a representative over a year ago to stop monthly payments because I have more than enough in my account to cover the last account. So I call each month and stop payment. Still waiting for resolution and Freedom Debt Relief has the nerve to ask me to rate and review this company.
I have no words to explain the disappointment of this experience. Even the representatives that I have talked to throughout the past year and half can't believe what me and my husband have had to deal with. I would never recommend anyone go through this process. People can call the creditors themselves and negotiate to resolve their debt. Because no one seems to be working for me and my husband. So June 2017 and all accounts not resolved.
Dear Ms. Poulsen,
We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.
Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2017
I have had a great experience with FDR. They have settled my debts in a timely manner and for less than what I owed. I am very appreciative for all they have done. I referred a co-worker to this program and she has gotten great results also. Thanks!!
Reviewed June 28, 2017
At first I was hesitant about joining with FDR. But when 3 of my debts were resolved, I began to gain confident. It seems FDR are really helping me put my debts on the right track. I am very happy knowing that the staff are putting all efforts in helping me because they took care of everything.
Reviewed June 28, 2017
Thank you for my life back. Keep up the great work that you do. I am finally able to save some money and use for more important things in life, like traveling and spending time with my grandson. If I can help others with this information I will so thank you again.
Reviewed June 28, 2017
Very glad I joined FDR. Great service, very knowledgeable people, always willing to help in any way possible, and always answer your questions. It was the right move for me. FDR has saved me a lot of money and are still working on my accounts.
Reviewed June 28, 2017
At first I was so scared, but everyone at Freedom Debt is very helpful and kind. The program is great. I feel I will succeed with this and have a much better life and learn a lesson Not to have so much credit! Thank you all. It's also so nice to call and have help with any questions and not feel like you are bad! Thank you!
Reviewed June 28, 2017
I have quite a bit of debt. FDR provided a way for me to pay these debts with negotiations with the creditors. It has been working extremely well for me so far. I would certainly recommend this to anyone who is serious about getting out of debt.
Reviewed June 28, 2017
I am so happy they have negotiated almost all of my credit cards down to half of what my balances were. I would recommend Freedom Debt Relief to my friends and family. The dashboard really helps too with where I am and almost done making payments and which cards are paid off already and how many more payments I have.
Reviewed June 28, 2017
I have found it a very pleasant experience working with Freedom from day one. I feel so much better about my credit becoming a lot better. I love it. Wish I could do more to hurry the process along. Thanks.
Reviewed June 28, 2017
What a wonderful blessing from the start. We are 6 months in and have settled 4 accounts and working on 2 as I type. Highly recommend Freedom and its wonderful employees, so professional and caring. We called as soon as we realized we were over our head in debt.
Reviewed June 28, 2017
As of this date I am very pleased with all the service I have received, very pleasant always there to answers any of my questions. Putting all the paper work was easy, the phone calls I receive have been very informative. My counselor is wonderful, he makes me feel at ease and I have a greater peace of mind at this time.
Reviewed June 28, 2017
It’s going to feel great once we are debt free. Having our bills brought down to a realistic pay off balance has giving us peace of mind. Having another option instead of bankruptcy has been a lifesaver. It was scary at times to have to choose between buying food or paying bills.
Reviewed June 28, 2017
I am pleased with the support and services Freedom Debt Relief had displayed with me. I have sing their praises to all my friends. I now know that I had chosen one of the best company that would help me take care of my financial situation, under no pressure.
Reviewed June 28, 2017
I was hesitant only because I saw the ad on FB, but all my questions were answered quickly, professionally, and most importantly, in a manner I could understand. They made me feel comfortable with my decision and never felt obligated or coerced!
Reviewed June 28, 2017
Michael was very helpful and took time to explain what the program was about, he answered all my questions. I was very anxious about doing this, but he was very understanding, and made me feel better our choice to do this. My husband and I have been struggling for a long time and this is the first time we feel the weight has been lifted from our shoulders. Thank you.
Reviewed June 28, 2017
FDR has helping me to resolve 30,000 dollars of credit card debt. I'm almost finished with the program that I started 3 years ago. Thanks for negotiating on my behalf to my creditors to where I'm paying less than half of the debt owed in some cases.
Reviewed June 28, 2017
I'd like to thank everyone that has helped me through this process especially Mr. Pierre ** for his initial support and through the constant communication from Freedom Debt Relief and from Pierre in reference to my account and how I'm onto the journey of being debt free.
Reviewed June 28, 2017
Honesty 3 years ago this would not be real today. We decided to make life changes including our finances. This would not have been possible without Freedom. We now have 1 creditor left and will be financially free this December 2017. It was a hard decision to make, but in our best interest. Thank you Freedom.
Reviewed June 28, 2017
When you're in trouble and need help Freedom Debt Relief can help you. They are helping me. Excellent communication and fast action. I highly recommend if you are in financial distress. It doesn't cost anything to see what they can do for you.
Reviewed June 28, 2017
Good service from the start, let us see how it goes to the finish. Dashboard is a good tool for the customer to use to keep up to date with the account. The customer service folks are very respectful and knowledgeable.
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