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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    Page 198 Reviews 29325 - 29475
    Verified purchase
    Staff

    Reviewed July 20, 2017

    So far, so good. They seem very helpful to me. I am working at paying my first of 4 cards off, so pretty early in the game to rate something. We'll see how things go here with the other credit cards I have to pay. I just wish I had a lot more income to pay these off sooner. The more you can provide per month the better it is.

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    StaffProcess

    Reviewed July 20, 2017

    After being forced to medically retire in 2010 I lost part of my wages and we were concerned if we would make it financially. Then we were forced into the open market (Obamacare) for our medical insurance. This was devastating financially. If it weren't for FDR we would have lost everything. I was looking into bankruptcy when I heard an ad on the radio for FDR. I figured I had nothing to lose so I contacted them. That's the best move I've made in a long time. They helped out just as they said they would. So far they have saved us over $25,000, not to mention stopping all the interest accrual. My wife and I are both very pleased with the FDR program. We feel good that we are at least paying back as much as we can to our creditors. All in all this has been a very positive experience. Thanks Freedom Debt Relief!

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    Customer Service

    Reviewed July 20, 2017

    So far it's been pretty nice watching all the cards slowly being paid off. I still get a lot of mail and phone calls from people wanting their money right now but all in all it's been good. Thank you for all your help with this matter.

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    Everything is going as I expected. Couldn't be any happier. Good feeling to know that my debt will be paid off by the time I retire. I really like that I can check on my progress whenever I want. Everyone I have talked to in office has been very helpful and explains all the questions I have in detail. Glad I picked Freedom Debt Relief.

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    Verified purchase

    Reviewed July 20, 2017

    I am very much satisfied with Freedom Debt. I will recommend anyone to sign up for this program and I am looking forward to finish paying off my debt as early as possible. I am saving a lot more than I use to.

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    Verified purchase

    Reviewed July 20, 2017

    My Divorce ended me up with a lot debts. I am 62 years old and my life turned upside down for me. I was so blindsided. My credit score went down terribly. Freedom Debt Relief is helping to get back where I need to be. I am learning that I don't need credit cards that I can live without them and living on a budget makes more sense. I am learning that my needs are more important than wants. And even my needs are put on the back burner for awhile because I need to prioritize. It's hard but I am doing it. My debts will be forgiven in 2019 which seems far away but time seems to be moving pretty fast and I will be so happy. My goal is to retire at 65 and I feel it will happen with Freedom Debt Relief. They keep me posted on my progress and cheer me on. Thank you.

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    StaffProcess

    Reviewed July 20, 2017

    I contacted FDR last year and they have been a great group to work with. Easy to deal with and prompt in answering my questions. The process for me was very straight forward and easy to complete. I am about a third of the way in getting my debt problems totally resolved. Wish I had done it sooner, but very glad that I have them on my side now.

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    Would give a 5 star rating but the client dashboard tool isn't mobile friendly and leaves a lot to be desired but that's more web design than anything else. Other than that they are friendly, fair, honest and above board. They are easy to work with on all levels and really care about the customer.

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    Verified purchase

    Reviewed July 20, 2017

    I am very happy for all the help Freedom Debt Relief has provided me to settle most of my credit accounts; I cannot wait for the day that I would be debt free. I learned a lesson not to use my credit card unless it is necessary. Thank you Freedom Debt Relief.

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    Customer Service

    Reviewed July 20, 2017

    Anything can help me foreclose accounts. Bad service. No on-time help customer. On customer service phone call one hour last. No one talking to you. NO good anything customer service. Bad service. No one follow my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear King,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 20, 2017

    Very professional! The representative explained the program so well! Was kind and patient!! When I hung up the phone, I was relieved that finally I will get the help I needed. I think was as if a weight had been lifted off my shoulders!

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    Very easy, knowledgeable, and stress-free to deal with. Completely lays out the debt free plan and really works hard to get the best deal possible. If you are in this situation I found they are the best to help you find your way out of debt.

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    Freedom Debt is the best choice I ever made. I am extremely happy with the service that I have been getting. They helped me get the lowest settlement possible. Thank god for Freedom Debt Relief. They stay in contact with you and help you through everything step by step.

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    Decision making to choose debt relief vs bankruptcy - the consultant I spoke with was very warm, understanding, and knowledgeable. I felt at complete ease when discussing my hardship. She gave me my options and allowed me to think it over. Then she was always courteous with each and every question.

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    Verified purchase
    Process

    Reviewed July 20, 2017

    I was so happy I called Freedom Debt Relief. Best decision I made. I haves enrolled in the program back in March of 2015. I have 8 cards in the program 3 accounts have been resolved. 5 more to go. It is going to be such a good feeling when my program ends in December 2018. The way the months are flying by I will be done.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    How can I describe the peace of mind and the second chance to get it right; that is what FDR has done for me. I could not have paid off my debts without their professional, knowledgeable and caring staff. It was the best phone call I have ever made.

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    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    We shaved a great deal of money and time by using Freedom Debt Relief. Highly recommended. Excellent customer service. In a little off 36 months we are debt free. Anyone who would like to reduce their debt in a short time and save a good deal of money should strong look at this company.

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    StaffProcess

    Reviewed July 20, 2017

    I am so pleased with the process so far! Our sales agent, Angeline couldn't have been any nicer! If things go well, we will be debt free before we know it. I will definitely sleep well tonight. Good job everyone at Freedom Debt Relief!

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    Verified purchase

    Reviewed July 20, 2017

    I love to see how my credit cards are getting paid without me worrying about it. Love the portal and how I'm able to check my progress every time I want to. GREAT PROGRAM, I am now applying for the consolidation loan to accelerate my financial freedom.

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    Very professional and informative. Made me feel comfortable with my decision by answering all my questions and explaining how debt consolidation works. I am looking forward to paying off my debt and building my credit back up. I wish I would have known about this sooner.

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    Verified purchase
    Customer ServiceProcess

    Reviewed July 20, 2017

    After 4 years, the contract has been broken several times. Full amounts paid on accounts that I could have done myself. Send emails and never get responses. Threats on deposits. No calls for customer service. I will not recommend this program to anyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Jodi,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed July 20, 2017

    I am not happy with FDR. I needed the money in the account to help pay a house payment. I do not need to be lectured on how that affects FDR payments. It is important to us to keep our house. I was frustrated with the person I was talking to so decided to terminate the program. Still need the money.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Gina ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    My wife and I will never forget the stress and strain of trying to pay off our creditors. We were afraid to answer our phones. Freedom Debt Relief helped us to breathe and live again. We looked into getting another loan, until we saw the commercial on tv. We know we made the right choice. Thank you goes to Freedom Debt Relief.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 20, 2017

    Mike explained everything to the point. He explained it to me page page so I can understand everything that will happen to get my credit situated. When I was going over my paperwork and I didn't understand something, I called him the next day and he answered all my questions.

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    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    I can't begin to tell anyone who will listen HOW fabulous Freedom Debt Services are... When I initially called no one made me feel like a dummy for getting in debt so far... I was treated like an adult NOT A CHILD... It feels so good to see those charge cards being paid off AND TO NEVER RETURN AGAIN. The stress is also gone not to mention all those horrible phone calls I used to ignore... Your company is the BEST EVER. THANK-YOU.

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    I have been dealing with Freedom Debt Relief for approximately a year now. I have resolved one account and getting close to resolving another. These accounts would not have been resolved without the help that Freedom Debt Relief has given me. Everyone that I have dealt with during this past year has always been very courteous and professional and I feel confident they will continue to help me resolve my debt obligation.

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    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    Every time when I have had any problem Thomas always come to help handle any issues that I was faced. Thank you so much for being on my side. I am recommended to my son to make call with his credit card problems to Thomas ** and I am 100% sure he will help.

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    Verified purchase

    Reviewed July 20, 2017

    When I received my Capital One small claims court papers, I was very concern and confused about the process of the lawsuit. I contacted Freedom Debt Relief and was assured the matter would be handled thru the national litigation law group. I was instructed what to do next and the NLLG was contacted and the matter handled within days. Thank you for easing my peace of mind!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    Customer service has been very helpful, always pleasant and willing to answer every question in a timely manner. I have had nothing but great service, and so happy to know that this company doesn't treat you as if you were a robot. I love how you are talking to a real person and not an answering machine when you have to call for questions. Thanks Freedom!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    FDR has done all that I could have asked in resolving my debt while saving me money. They worked with me when I had difficulty fulfilling my obligation and they made it painless. I would definitely recommend them. The customer service is top notch, and they go out of their way to be helpful.

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    Verified purchase
    Process

    Reviewed July 20, 2017

    I got into debt not through my own fault and Freedom came to my rescue. I am about half way through the process and Freedom has taken care of everything. I appreciate the relief of debt but appreciate even more the relieve of stress.

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    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    In the beginning I was hesitant but I wish I had consolidated years ago. They took away my financial stress. The phone calls from bill collectors stopped and I felt like I would breath again. Jump ahead a few years and I am almost out of debt.

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    Verified purchase

    Reviewed July 20, 2017

    At first, looking into Financial Freedom. I was very nervous. They took me step by step, even though it took some time to pull the trigger. They set up a payment plan to my budget, that was very fair. Freedom has saved me a lot of money & I will be debt free in just 3 years!! They have spoken to all my creditors and have settled my accounts one by one for far less than what I owed. I can't thank Freedom enough for helping me get back on track, where I belong. I would recommend them in a heartbeat to anyone!!! Thanks again for all the help Freedom!!!

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    Not perfect but very helpful. I have a pending issue I am very worried about. But overall they are attentive and give good advice. I would recommend this service to any one who wants to avoid bankruptcy. In my case, it is to eliminate my debt before retirement.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    So far I've had an amazing experience with Freedom Debt Relief. Zachary was such a big help. He stayed in contact with me even though sometimes I was unable to get to my phone. He answered all of my questions! He never made me feel bad. Thank you again Zach!

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    Customer ServiceStaffTransparency

    Reviewed July 20, 2017

    I hesitated for months before finally making the phone call. My sister and brother-in-law highly recommended this company. It finally came time and I was nervous, upset, and didn't know what to expect. My call was answered Kayleene ** and within seconds I was at ease. Ms. ** explained everything thoroughly and made sure that I understood or asked if I had any questions. She was professional yet made me feel that I was not just another anonymous person... that she was truly listening. I am so impressed and I just started this. I would surely recommend this company and especially Kayleene ** to others.

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    Freedom Debt Relief has been successful in helping me get debt free. They let me know about each creditor. They keep me informed about each settlement and to get my approval. I would advise anyone to let them help them. We are please with their help.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 20, 2017

    All of the details of the program were explained in great detail and very clearly. I really appreciate the assistance. Jennifer did an outstanding job of helping with everything. I would highly recommend the program and especially Jennifer with her thoroughness and great customer service skills.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    So far everything and everyone has been great. I would definitely recommend my family and friends to your services. Very friendly staff and helpful. I am so glad I found your site online. I am still learning your site. But I always just call and speak in person. So cannot wait until my debt is gone. Thanks to y'all.

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    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    So far everything is going as expected. Anytime I have a question I call and they have always helped me with my problems. I am very excited about the coming months. They are paying on two of my accounts and almost ready to start another. Glad I decided to go with Freedom Debt Relief.

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    Verified purchase
    Staff

    Reviewed July 20, 2017

    Freedom has truly given me Freedom and peace of mind. I am absolutely so grateful for FDR. You have given me my life back. My only regret is not contacting Freedom Debt Relief sooner. I have no more stress or worries, no debt collectors contacting me. I am so absolutely impressed with the compassion and knowledge of all the employees at FDR. All of y'all are Rock STARS.

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    Verified purchase

    Reviewed July 19, 2017

    Freedom Debt Relief has been a big relief for me. I don't have to worry about paying my bills one by one but they are combined into one bill monthly. I have a peace of mind knowing that my bills were reduced and I can just relaxed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    I have been happy with the service provided. Customer service representatives have always been kind; however, one spoke on matters beyond her scope of knowledge. I was approaching a court date for being sued on a debt for an account that had not yet reached an agreement and she stated that I don't need to go the hearing and I should ignore it (on a recorded line as advised by rep). I went to court and represented myself and luckily there was an agreement made the day before my court date and the judge accepted the payment schedule and advised me that had I not appeared, she would have ruled in favor of the plaintiff.

    Accurate communication needs improvement as this could have resolved without having to proceed to court. Freedom Debt Relief advises customers to utilize the $12 per month legal assistance; however, upon reading the terms of the legal service, had I requested legal assistance I would have incurred more debt from legal fees not covered by the monthly fee for service, thus being counterproductive for goals of debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Kennedy,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 19, 2017

    Until I was enrolled with Freedom Debt Relief my life was a mess. I didn't know what was going to happen to my life. I can said they saved my life because I'm someone that can't leave under pressure so since Freedom Debt Relief come into my life everything changed. I'm able to breathe and all my bills are being reduced tremendously and paid on a timely basis. The most importantly I'm almost be free of my debt. So thank you Freedom Debt Relief and continue being the best that you are. God bless.

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    Online & AppStaff

    Reviewed July 19, 2017

    My financial picture is due to family hardships. Freedom was the best option for me, they have come through for me and my creditors. The website is easy to use and set up all accurate information on your accounts. The customer support is excellent wonderful staff to talk to every time I needed some information. Thank you Freedom, thank you! For your services and being there for me.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    They are always very helpful, very considerate, listen, and do their best to answer your questions! We have been clients since 2015 and without their help we would have had to declare bankruptcy. They have taken most the stress out of our financial burden. We have resolved one account and are working towards another one complete in Dec. Thank you!

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    Verified purchase

    Reviewed July 19, 2017

    I made some stupid decisions that put me into severe credit card debt. From the beginning of reaching out to Freedom Debt Relief I have been treated with respect and an obvious willingness on the part of all to help me in my time of worry and anxiety regarding what to do with the debt I was under. I also elected to have National Litigation Law Group, PLLC to help me with any lawsuit notices I may receive and I have found that to have been a very wise decision. Between Freedom Debt Relief and National Litigation Law Group, PLLC I have experienced a peace of mind that I definitely could have obtained on my own.

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    Process

    Reviewed July 19, 2017

    We struggled with debt and could never find a trustworthy solution to help us get out until we found FDR!! From the start of the process, through the entire journey thus far, we have been nothing but 100% pleased! FDR even sends us birthday wishes! FDR made us and continues to make us feel like we are not failures due to our debt! THANK YOU.

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    StaffProcess

    Reviewed July 19, 2017

    I am so pleased to have Jon as my agent. He is very good in every way possible. I'm grateful for his promptness, willing to help with all my questions. His knowledge made the process easy and quick. He has a great personality, such a good guy.

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    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I enrolled in the program a little over a year ago. So far I am happy with the program and the way the people have treated me, when I have called in to get questions or concerns answered. The people have been very positive and respect and willing to help with the concern or question.

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    StaffProcess

    Reviewed July 19, 2017

    I am glad that I chose this program as a fresh start on building my credit and getting out of debt. I would recommend this program to family members and friends any day. They are fast at getting the job done and taking over your debt real quick. They are there when you need them. Thanks FDR???

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    Staff

    Reviewed July 19, 2017

    I have just started with the program so I can't say much about it yet. The people I have been in contact with have all been very nice and helpful. I am looking forward to seeing positive results and appreciate the help and guidance I have received so far.

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    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    I lost my job in May of 2016. Did not know what to do as was over my head in debt. Did not want to do bankruptcy. Saw ad on Freedom Debt Relief. Called and they have helped me to have peace of mind and clear up a big part of my debts. They are great. People I worked with were extremely helpful, understanding, and friendly.

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    Staff

    Reviewed July 19, 2017

    Looking forward to being debt free. The people are so nice so helpful. I am so excited to be debt free like I said. Will be a good feeling when buy a house! The time seems to be flying by. It's great to see my numbers going up, instead of down.

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    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    The individuals were very helpful, walk me through the process and were able to answer all my questions and they made me feel comfortable. I would definitely recommend the company to any of my family and friends. I'm going to service.

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    Reviewed July 19, 2017

    I'm getting bomb my collection calls. OneMain Financial and Chase Bank has been calling me. I paid my credit cards for Chase Bank in July. I haven't paid OneMain Financial yet. I did start up a new bank account from my job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Julian ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Price

    Reviewed July 19, 2017

    Still have no idea where my money went. Did you take all of your money out first? How much you charge for service? I should have asked this and more before I signed on with you. When will you start paying my other accts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello George ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 19, 2017

    I am pleasantly surprised and pleased with this company. So far, they have kept their word and are doing just what they say they will do. In the space of two months they have already settled four of my debts -- they just went right to work and are getting it done -- I am so, so happy. Thank you Freedom Debt Relief... at this point in our relationship, I am well pleased.

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    Customer Service

    Reviewed July 19, 2017

    I had to quit working due to health problems and I was having a really hard time keeping my bills paid. Freedom Debt Relief has helped me get back on track. I no longer have the stress of if I am going to be able to pay my bills or getting phone calls from bill collectors.

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    Transparency

    Reviewed July 19, 2017

    I had received other companies that had to do with reducing debt, but the way explained it to me, I did not trust them and never thought of doing it. The way Linda ** explain it to me, I and my wife were very interested. What she told us is the way it's been. The money that is deducted from my bank account, we do not feel it. My wife and I are very happy the way thing have been going. As of today we have paid off or are in agreement with that account and we are paying them off. When we started we had 36 accounts and as of today we have about 23 or 24 paid off or getting. When we started Linda told us that it would take 46 to 48 months which I think is fair to what we were in debt. We are very happy with Freedom Debt Relief and we would recommend it to everyone that need help. It is better than Bankrupt. We are very happy the way things are going. Thank You Freedom Debt Relief.

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    Price

    Reviewed July 19, 2017

    FDR has been able to reduce my credit card debt by about 50% per creditor. I am very satisfied with their performance. I would recommend to a friend. It isn't a free service and charges can get a bit steep. Couldn't really do it by myself.

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    Staff

    Reviewed July 19, 2017

    Can't wait for this journey to began and end. You guys were very informative about my situation. You are trained to have a lot of patience. I hope I have made a good decision, with this company. I hope this process moves so fast that I don't remember any of this.

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    Reviewed July 19, 2017

    Was struggling from a pay cut and living off of my credit cards. Once my cards were maxed out, I found I was paying almost double my car payment monthly. I saw your ad in perfect timing. With Angel's help, I'm now able to make one reasonable payment and still manage to survive. A true blessing.

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    Reviewed July 19, 2017

    Hi. At first wasn't sure this was for me but now after 4 months I see things working out and I believe this company was the best thing for me. I would totally recommend them to anyone. I feel like I'll be out of debt sooner than I thought. Thank you very much.

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    Process

    Reviewed July 19, 2017

    I would recommend Freedom Debt Relief program because it helped me to change habits, reach goals, and gain confidence! I began the program in total financial disarray. My life was falling apart. I could not see the light at the end of the tunnel. I felt totally helpless. My son sat down with me and we called the Freedom Debt Relief program. Thank you Freedom Debt Relief!

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    Staff

    Reviewed July 19, 2017

    For the first day that I speak with Amber **, I was sure that everything was going to be good and perfect like is. She make me feel so comfortable that I feel secure... thanks you, and sure I be recommended with others persons.

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    Verified purchase

    Reviewed July 19, 2017

    I have had nothing but great satisfaction from Freedom Debt Relief. They have taken a very large burden off my chest and I am extremely grateful for that. My debt is getting erased and without filing for bankruptcy. I may not be able to pay the debt in its totality, but at least they are getting some of it back...

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    Staff

    Reviewed July 19, 2017

    Whenever I contacted you I received great help in filling out all the forms and answering all my questions. I am very grateful for the courtesy and knowledge everyone gave me and gave me confidence in filling out all the forms.

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    StaffProcess

    Reviewed July 19, 2017

    I had a great experience with Freedom Debt Relief. The process was very quick and simple. The staff were very thorough and knowledgeable. The process was very easy to understand and I felt very comfortable asking questions. They exceeded my expectations.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    My experience so far with Freedom Debt Relief has been a very good experience. They are very friendly and any question you ask, they respond back in a timely manner. The Dashboard is very user friendly and a great tool to use. I also like the fact that there are Attorneys assigned to us if we need help with a Credit Card Company.

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    Reviewed July 19, 2017

    I'm not happy that my Capital One accounts have not been settled at this point in time. My cards were charged off. I thought a settlement with them would have taken place by now. I Would like a faster resolve in the near future. Ppplease!

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    Response from Freedom Debt Relief

    Hello Mr. Kiensler,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    The person who helped me was great. That was Chris **. She was a lot of help and I could call on her anytime I needed something. And I would recommend this program to anyone. They saved me around 20,000. Thanks so much for the help and support during this 3 years.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    In general they have worked well with me to solve my best problems. They are always available and quick to respond. I am not a huge fan of the website. The charts there can be a little confusing. However, they have been polite, timely with information and professional.

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    Customer Service

    Reviewed July 19, 2017

    Freedom Debt Relief came at a time we were quickly running out of money. Initially it was stressful when the creditors began to call but Freedom was prompt in providing instructions on how to handle most of the situations we would face going through this transition. I am happy to say that in following their advice, we are a lot closer to being debt free and once again enjoying peace of mind.

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    Reviewed July 19, 2017

    Overall my experience with FDR has been extremely positive. They settled my debt with accuracy and in a timely manner. I chose to utilize the legal assistance and found that service invaluable. I am relieved that I utilized this company for assistance in eliminating my debt.

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    Reviewed July 19, 2017

    My wife had discovered Freedom Debt Relief when she wanted to pay off one of my bills. At first I was skeptical, but I did some research with the Better Business Bureau and found that they had some high marks for what they promised to do and for customer satisfaction. We are still in the process of having our debt paid down but I couldn't be more pleased. They keep us informed and are always there whenever we are in meltdown mode! Plus, they have already saved us a substantial amount. We thank you for all you do in our behalf.

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    Customer ServiceTransparency

    Reviewed July 19, 2017

    Communication is bad!!! Freedom Debt Relief got a settlement agreement for one of my loans, Mariner Finance. The payment never was sent on time, so Mariner backed out of the agreement, left me now going to court, losing a day's pay, and fighting garnishment. Had no idea this settlement wasn't kept until I received court papers in the mail!!! Tried communicating with them and they transfer me over to NLGG, which in return tells me Freedom Debt Relief should be dealing with this!! Very unsatisfied!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Kelly,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed July 19, 2017

    I am not always sure where I stand in my payoff. When I call I have been told several different stories about how long it will take until I am done with the program. Much of the time I felt nothing is being done. And it seems that I am paying more money than I owed in the first place.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Schmicker,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed July 19, 2017

    I contacted Freedom on a whim thinking no one could help me with getting out from under the debt short of bankruptcy. I spoke with Jose and he was very professional and reassuring that yes, there was a way they could help me. So far from start to the point I am at, it has been a very smooth process. Looking forward to being debt free in the near future instead of the far future.

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    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I feel stress free and peace of mind after in program with FDR. Customer service is really good, access to online account is easy and understandable. Customer service staffs are nice and helpful. Thanks a lot Freedom Debt Relief for helping me.

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    StaffProcessTransparency

    Reviewed July 19, 2017

    We just started the program and so far everything has gone well. We would recommend Freedom Debt Relief. Everything is explained very well and the packet explaining what to do is very helpful as are the people who work with you.

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    Reviewed July 19, 2017

    I am very pleased with your service and professionalism and how quickly the negotiations are taking place. Very happy! I should have done this a long time ago. I am happy to be almost debt free. I will definitely recommend to friend. Happy!

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    Customer Service

    Reviewed July 19, 2017

    Terrible customer response when down to our last creditor and had more money in our bank than was owed on the debt. Took an extra 5 months to settle last account and every time I called I got the runaround that it was in process. Once debt was finally settled the refund of our additional bank has taken way too long.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mr. Fabbian,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Process

    Reviewed July 19, 2017

    When I decided to use Freedom Debt I was not sure of the outcome. They have exceeded my hopes and have been supportive every step of the way through the process. I highly recommend to anyone who needs to get out of credit card debt!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    The customer service reps are very helpful and respectable. They really go out of their way to help you understand and let you know what is going on with your account. Anytime I have a problem and I call Freedom they are always quick to help and help you to understand.

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    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    I have been very happy with the people I've spoken with at Freedom Debt Relief. The only bad thing is that I'm getting phone calls from all over the country from other Debt Relief companies. I just tell them that I already had a company helping me and do not mention your name. Financially, I am having problems but will survive. I got a notice from Crossroads Financial Technologies yesterday and I really don't understand what they are telling me but I will be contacting Freedom for an explanation tomorrow after I read this one more time. I have gotten 2 or 3 calls from Capital One and I will fill out the form giving Freedom the permission to close their accounts (which is why they are calling me). I would recommend Freedom to any of my family or friends who might need help. Thank you for all of your help.

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    Customer Service

    Reviewed July 19, 2017

    I started trying to add my husband and a credit card of his. I mailed paperwork on July 5, 2017. They never got it and then I was given the wrong email address sent it to. They don't see it and Monday I faxed and so far y'all don't have yet. I need this added to my account. Please help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Taylor,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I would recommend them to anyone! They help and are easy to talk to when I have questions. They help when I need help with paying my full amount. I love that it's easy to just call, ask what you want, and they work so hard to get what is best for you.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Wow I cannot believe it one more year and will be done with the debt we had. Thanks to Freedom Debt, it has been a pleasure to use them for debt consolidation, without them I don't know what we have done. We are very satisfied of what they have done for us, and recommend them to anyone else that needs help of solving their debt. Customer service was great, and all the tools and education!

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    Process

    Reviewed July 19, 2017

    I am happy with the program, except for when I signed up I was told after giving all information on debt, I would be debt free in January 2019, but I must deposit a certain amount monthly. I have done that and when my last debt was negotiated it has extended me out an additional 4 months and I have still 4 debts left so I wonder how long this will drag out.

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    Reviewed July 19, 2017

    Have been very happy with the services provided. The one problem we have had is getting in touch with someone when we have questions. Messages are left, but not returned. Other than that our experience has been a good one.

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    Customer Service

    Reviewed July 19, 2017

    This place is wonderful. I have not had to do much of anything. All they ask is to accept the offer and they do the rest. If you call and leave a message they get back with you in a timely manner. I would recommend them to other people that are needing help with credit card debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    I recently signed up with this company to help get my financial situation under control. While I initially was skeptical of the program, the more I spoke with the representative and investigated the details, I found that it would provide the best answer to my dilemma. Everyone I dealt with was extremely professional and courteous, explained fully what each step involved and was very supportive. I know it will take some time to resolve all my debt completely, but it will be much sooner and less stressful than if I tried to do it on my own. I would highly recommend the program.

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    Reviewed July 19, 2017

    I feel Freedom Debt Relief is helping me get ahead of my deft problem just as promised when I signed up. Several settlements has been settled. I needed this help. Having the Lawyer to help when needed was such a burden lifter. Your service has been appreciated. Thank you.

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    Process

    Reviewed July 19, 2017

    Freedom Debt Relief has really help me with paying off a lot of the debt I owed. The process Freedom Debt Relief uses to help its customers get rid of debt is easy to follow and stress free, which makes paying off bills an accomplishment that is easy to foresee.

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    StaffTransparency

    Reviewed July 19, 2017

    Doing a great job for me and my husband. Love working with them. Great people, friendly, answers all my questions. Helpful and keep us up to date on the progress we are making. I am doing great with their help.

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    Verified purchase

    Reviewed July 19, 2017

    I have requested they pay certain cards which I had gotten offers from and they refused. I think I should have some control over what gets paid. It's my money. Paying $50 monthly will take forever to pay off these debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Leona ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed July 19, 2017

    Andy was very reassuring and helpful with all the questions we had in this process. It's not the most proud moment in our life and he helped us through all of our doubts and frustrations. I wish I had contacted Freedom sooner as this has been such a stressful time.

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    Staff

    Reviewed July 19, 2017

    I am so pleased with Freedom Debt Relief because they are relieving me about how much credit card balances I used to have before I started joining their client list... I think all of their employees are and completely fantastic, smart and helpful to my life! Some people think they know how much time they have... but do not know how much they have. The honest way to think about your life is you know how much money you have but you do not know how much time on EARTH you have! So anyone who owes too much on credit cards NEEDS to join FREEDOM DEBT RELIEF ASAP!

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    Customer ServiceProcessTransparency

    Reviewed July 19, 2017

    The program does work, however, the associates are very informal and never get back to you after proposing a better solution. This was really sad because I was told I qualified for a loan to clear my record and keep making payments to the program and I never heard from that person again and he never answered my phone calls. Other associates are not informed and give you the wrong information and you're the one penalized for it at the end. The program works! Please train the associates for a better experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Serrano,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    StaffProcess

    Reviewed July 19, 2017

    Hello - Although I am making improvements on the debt I owe - I wish the process was a bit more cohesive between the representatives and the lawyers. There is a lot of running around and short deadlines that need to be met which causes a lot more stress. I wish the representatives would be more involved or more helpful during the process. Or more easily accessible - It is very hard to get a hold of someone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Dubois,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 19, 2017

    At this point we're 50% throughout time with Freedom Debt Relief and up to this point everything Freedom Debt Relief has done is exactly what they promised they would do. I would definitely recommend Freedom Debt Relief if you're in a position that you cannot afford to pay your debts.

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    Staff

    Reviewed July 19, 2017

    I personally wouldn't know what I would have done without Freedom. They do it all for you. I check in here and there to see where I am at and each time I am becoming closer to the end of this debt. I recommended many people from friends to even strangers. Thank you Freedom.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Freedom Debt was very patient and willing to help in any way they can. When I call they always said no problem and get the job done. They are very professional about all they do to get the creditor to work with them to help to reduce the balance. They work fast and keep in contact with us.

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    Staff

    Reviewed July 19, 2017

    I am more than pleased with my experience with Freedom and how great everyone has been. It's been everything promise. Thanks for the professional groups at FDR. I made the correct choice. Bless all and keep up the excellent care that you have.

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    Customer Service

    Reviewed July 19, 2017

    I like the dashboard because I can go check on anyone of my accounts. When I signed up it was very nice to have someone on the phone with me to walk me through every step of the way. All the form that I needed to sign were provided to me on a electronic pdf.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    Will tell my friends about this program. Really awesome... So helpful and even a very good communication between two people. So glad I did join this program I have ever made my decision. I was drowning before, now I am keeping my FAITH to live again.

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    Reviewed July 19, 2017

    Freedom Debt Relief offered a way for me to pay off my bills by them negotiating with my creditors and using the money in my dedicated account. I should have had some input. I know the aggressive ones and the ones who said they wouldn't deal with FDR. That creditor should have been paid more attention to. I am going through a lawsuit now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Jessica,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    No response received
    Verified purchase

    Reviewed July 19, 2017

    I am immensely grateful for the opportunity to be a client of Freedom Debt Relief. I had been overwhelmed, but beginning to see the light at the end of the tunnel. It is such a great feeling to know that my debt will be paid off in a couple of years.

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    Customer Service

    Reviewed July 19, 2017

    I felt my journey to being debt free was made a lot easier with FDR. If I had questions or concerns, I could either call or email them and someone would get in touch with me within 24 hours. Most of the time, sooner. It is a real benefit to have them work with you. Thank you, FDR!

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    Staff

    Reviewed July 19, 2017

    From the start FDR support team has answered all my questions and provided advice on handling situations. I am very satisfied with the approach so far and using the online dashboard to track my accounts and status. One suggestion is to fix the clarity of the statement displayed on mobile phones when Generate Statement is selected. It is very blurry.

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    Reviewed July 19, 2017

    When we contacted Freedom we were in a very bad financial situation. Freedom worked with us and our debtors to develop a plan that worked for everyone. We we're diligent in making our payments and we ran into unforeseen hardships. Freedom was helpful then too.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    FDR does not respond or get back to client, as promised from the onset. Even after repeated requests (by phone & fax) to respond to receipt of documents and/or follow-up requests I've sent. Client has no way of knowing if action is taken with regard to info sent. Secondly, my 1st settlement was twice what I'd have paid (debtor) had I not put it under FDR. There is no way my entire debts will be paid off by the promised timeframe. After many complaints regarding the website, I was told you would improve it. I see that this has been done. Big improvement-- the former website was about useless. Also, giving credit where it is due, your agents I spoke with seemed to care and were professional. My 3* customer service rating pertained to my initial issues about not responding my faxes or letters.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Maryland,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    PriceOnline & App

    Reviewed July 19, 2017

    Freedom Debt Relief has been a life saver for me with my credit card debt. Very easy to deal with and working for my best interest. The website is easy to navigate, and the update emails help me to see where my status is as far as debt reduction. Would definitely recommend this service to a friend.

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    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I call my advisor and if he is away from his desk or on the other line. It doesn't take long for him to call me back. He has guided me through the whole process. I am so grateful to have him as my advisor. His name is Tomas. God bless him and this company.

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    Customer Service

    Reviewed July 19, 2017

    Freedom Debt Relief is excellent in consolidation of debt and helpful in managing your online tools, calls, settlements, and negotiations. I recommend them. In the first 3 months in had my first settlement and I am working on the next ones.

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    Staff

    Reviewed July 19, 2017

    I am so pleased with the service of Freedom Debt Relief. Updates received monthly. Friendly and accurate service. I have no complaints at all. The amount that my debt dropped through their negotiations is excellent. I can go to the site anytime and see where my account stands. They have a chart that lets you know when the debt will be paid in full. Other charts show what has been paid, how much the debt was reduced. It also shows what is being paid and what is in negotiations. I recommend them highly.

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    Customer Service

    Reviewed July 19, 2017

    Agents walk me through my status every month. I work together with them on my priority list and other items. I've had great customer experience. Every step is documented online in a manner I can understand and it is quickly updated with the current status.

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    Reviewed July 19, 2017

    I have too much money going out to you each month. I have no money for my meds. Or food. I have to rely on my son for food. And sometimes meds. Also, if I could get a longer pay back for less money per month that would be great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Janet ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 19, 2017

    Yes if they needed help I would recommend FDR. They are helping me get my life back together. With a very ill husband it has been tough with the only one working and I reached out to FDR and they are helping me.

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    Price

    Reviewed July 19, 2017

    My first loan was paid off at a great price and wonderful service! My second loan was paid off 6 months ago yet the online portal still says its "in progress". Supposedly bank did not receive final payment from FDR. To date still not resolved.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Judd,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    Making the call that morning to Freedom Debt Relief when considering some type of debt relief program or a consolidation loan, was the best decision I could have made. The representative explained my options clearly and helped me understand how help was available for me to have some relief from my credit card debt. It has been an easy transition into the program and easy to adhere to following their guidelines of debt settlement. I have felt relief in trusting Freedom Financial to represent me to my creditors. Thank You.

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    Customer Service

    Reviewed July 19, 2017

    I am very satisfied and grateful! My debts have reduced significantly. Very reliable. The portal is very useful and excellent information to follow up the payment schedule and balances. I highly recommend it. Customer service is quick and well informative. Thank you!

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    Reviewed July 19, 2017

    Began settlements within 5 months of my signing up and continues to get my accounts closed out and paid off! I could not have asked for more from them. They have handled everything professionally and as quickly as they are able. It has been a great experience.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Josh was patient and was able to stop and answer questions as I needed. Great customer service. I am excited to think about getting on track again. He helped keep me on task. I can't wait to reduce my monthly debt.

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    Customer Service

    Reviewed July 19, 2017

    I could not have become debt free without Freedom Debt Relief. They made it so easy with the one automatic monthly payment. Whenever I had a question or concern there was always some to answer my questions. The online customer service always returned questions within a day and the phone center was always available. Very satisfied.

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    StaffProcess

    Reviewed July 19, 2017

    Wonderful company to work with. Excellent service. Everyone that we have spoken to in regards to our account has been very polite, and more than helpful. We have never been through this before. We are very impressed with how much effort this company puts into leading us through the process. Thank you for everything you do.

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    Verified purchase

    Reviewed July 19, 2017

    Cut all debt by 50%. Freedom Debt Relief did a great job to cut all debt in half in a matter of about nine months with the help of Consolidation Plus Negotiators. After a few months of working with Freedom Debt Relief and paying all payments on time, I was contacted by Consolidation Plus to work with me and FDR.

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    Staff

    Reviewed July 19, 2017

    I would like anyone having financial problem let Freedom Debt Relief help you. Very good company to work with. They are honest, trustworthy, courteous, help you in every where possible. Easy to talk to. Update you when they settle your account. I am so glad to be working with this company.

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    Customer ServicePrice

    Reviewed July 19, 2017

    So far everything is going great. Freedom Debt Relief is working for us. Informative, helpful and affordable. Soon we will be back on our way to the life we had. No more constant phone calls. No more repeating myself 6 times a day to someone who doesn't care anyway.

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    Staff

    Reviewed July 19, 2017

    Each time I enter a Payment in my checkbook, I feel good knowing I'm making progress in eliminating my debt. They did all the work for me and it is a "peace of mind" thing. I can hardly believe that it's been almost a year.

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    Process

    Reviewed July 19, 2017

    My experience with the program so far is amazing. You guys are taking care of all my accounts and there been some settlements already in my favor. Hopefully all the other accounts will be settle with the same success, that way I would be seen as a person that try to solve my problems.

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    Customer ServiceProcess

    Reviewed July 19, 2017

    We had our first settlement and the settlement fee is about 35% of the debt reduction. Also the length of the program has increased by 3 months even after contributing extra 5000/-. Still getting a lot of phone calls from creditors and collection agencies.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Krishna ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    Freedom Debt Relief has been heaven sent for me. Communications and follow through are superb! I am kept up to date with their progress which gives me peace of mind. Every single staff I've encountered with were knowledgeable, kind and patient. I recommend them highly.

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    StaffProcess

    Reviewed July 19, 2017

    Thank you to Kenny ** as he was so helpful along the way! Financial matters are difficult to talk about and Kenny really put my mind at ease. I'm so grateful this program exists. Thank you and I'm looking forward to getting out of debt---for good!

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    Staff

    Reviewed July 19, 2017

    FDR has been great all around in helping us deal with our debt and getting rid of it. Everyone has been very kind and caring as well as understanding the problem we are all trying to solve. Couldn't be better.

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    Customer Service

    Reviewed July 19, 2017

    When unforeseen circumstances pull the financial rug out from under you, like what happened to me and my husband, you can get help without requiring the need for a consolidation loan or bankruptcy. Within one month of signing up with Freedom, we no longer had to endure the harassing collection calls or threatening letters. All of that was taken over by Freedom and our only job was to not answer the creditors' phone calls or letters and let Freedom take charge. We have been with Freedom one year now and, we have never had a problem. They are on top of our account and are only limited by the amount of money we can afford to give them to settle our debts.

    I highly recommend Freedom Debt Relief to anyone who is experiencing financial difficulties. Stop enduring mean and threatening phone calls. Put your debt problems in the hands of Freedom Debt Relief and enjoy your life. You will be amazed how nice it feels to see a light at the end of the never ending credit card debt nightmare. Freedom Debt Relief makes it easy.

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    Customer Service

    Reviewed July 19, 2017

    Little slow getting started, but once they got the creditors on board, things went very well. Customer service was always ready to help and answer any questions. Website was good but could use some work on giving more information and creditor names instead of just account numbers.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I spoke with Venetia ** from Freedom Debt today to get back on track with my debt. She was absolutely incredible with how precise and honest she was with me on the phone. I appreciate the time and help she gave me today.

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    Customer ServicePrice

    Reviewed July 19, 2017

    Working with FDR has been a great and challenging experience. Challenging because of the fact that all accounts in the program had to be closed with high balances and not paid for awhile for a better settlement price and it hit my credit score hard and real fast but I was in so much debt that I was circling the drain trying to worry about keeping my accounts current to keep my credit score up so I had to let go and let it be. I have been in the program for about 6 months and I have 2 accounts settled and a few already negotiated to be settled. It takes patience and time but I am getting there. I am glad I called and enrolled into their debt management program. It was a weight off. I have no regrets.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Wynn,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Online & AppStaffProcess

    Reviewed July 19, 2017

    FDR is the best program out there! The staff has guided me every step of the way and the website is fabulous! Before I started the program I was really anxious, now I feel like I have hope and a future. I am very excited about finishing and starting my new life - debt free! Thank you, thank you FDR!

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    Reviewed July 19, 2017

    I would definitely recommend Freedom Debt Relief to anyone in need of debt settlement - they have professionally managed my settlements and have always responded quickly to any questions. Thanks to FDR, I will be debt free before the end of this year!

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    Customer ServicePriceStaff

    Reviewed July 19, 2017

    In general everyone was very helpful and positive. On the downside, I was told I could add any accounts which came up later. This was a huge trial, it took about 12 attempts to add one of them and the other never was added. So this was not an easy thing to do. I can't decide if I appreciate the fact that their partner company called us about making a deal. We took the deal which is now costing us a fortune in interest, and our payments are higher, but everything is paid.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Carlson,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    When I sign up I told them I had a debt going to court. They told me they work on it. They never did. Got court papers. I called the debt and explain I join Freedom Debt Relief. He was willing to work with them. I called Freedom and they refuse to call them. The bank give me another number to call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Tammy ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

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    Customer ServiceProcess

    Reviewed July 19, 2017

    I am almost debt free thanks to the dedicated staff; phone and advanced debt negotiators alike. From setting up paperwork, setting an obtainable payment plan and working with the creditors, the process has been really easy. They are good about keeping you updated with emails and phone calls too. I would recommend this process of clearing debt. The best would not get into debt to begin with, but sometimes life happens without warning!

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    Staff

    Reviewed July 19, 2017

    I'm very happy with the way things are going, everyone is pleasant and helpful. Doing this has made a big difference in my life. I'm able to start getting back on my feet again. I would recommend this to everyone who needs help. Thank you FDR.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Freedom Debt Relief has cleared some debt from past due and closed accounts with an excellent negotiating team. The options to receive text messages and to be able to email the support team when there are upcoming obstacles with the monthly due date are very convenient also.

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    Customer ServiceProcess

    Reviewed July 19, 2017

    So far I have been very pleased with FDR. After only a few months in the program I already had my first settlement. I have been pleased with their customer service and the quickness that they reply to emails. My monthly bills have been lowered by at least $200. This program has been a blessing in this difficult time of my life.

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    StaffTransparency

    Reviewed July 19, 2017

    The rep explained the whole process upfront; follow their instructions. So far, 4 out of 8 debts have been resolved over the past year. Only downside, if you are current with min payments prior to using them, you will go delinquent till resolved.

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    Verified purchase

    Reviewed July 19, 2017

    I could not be happier with Freedom Debt Relief. They have lifted a very heavy burden off my back and they are working so well in helping me out of debt. My creditors seem satisfied with the arrangements they have made and I will soon be out of the heavy debt I incurred.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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