How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Freedom Debt Relief Reviews

4,961,138reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
Author picture
Edited by: Amanda Futrell
+1 more
Author picture
Fact-checked by: Jon Bortin

About Freedom Debt Relief

Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

Filter by Rating

  • (25,990)
  • (4,233)
  • (1,657)
  • (1,202)
  • (1,653)

Popular Mentions

    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,138 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,138 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 190 Reviews 28125 - 28275
    Verified purchase
    Staff

    Reviewed July 26, 2017

    Brian is absolutely the best. He is very professional and has a great personality. I like that he has a sense of humor and is a people person and that makes the experience with him and this company a lot easier to deal with. Thank you again Brian!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 26, 2017

    I think the best thing I did was to call and set this up. I felt as though a weight was lifted off my shoulders. I was so depressed and this certainly helped. Time will tell if I am right, but right now, I think I am right. Thank you.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 26, 2017

    It has been such great help to have discovered this loan consolidation program. I have slept better and my finances are on their way to being perfect. All my loans are being taken cared of at a fraction of the cost and my payment are affordable.

    Thanks for your vote!
    Verified purchase

    Reviewed July 26, 2017

    I have lost 3 cases in judgments signed by a judge. The cases were listed on the accounts I provided. I called and ask about getting a refund. Was told I was ineligible. I lost faith at that point. A lot of creditors said they do not work with FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Inabnitt,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 26, 2017

    I like the way they are doing their work. You can ask anything about it. And they always have an answer for you. And explained until you get it the process is very simple. You deposit some money in an acct and then they do the rest. I started to feeling good with hope. Thank you!

    Thanks for your vote!
    Verified purchase

    Reviewed July 26, 2017

    I am new to the program and look forward to working with Freedom Debt Relief. We had let our credit card debt get out of control, this program seemed to be a better option than bankruptcy. I am anxious to start our road to financial freedom!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed July 26, 2017

    I joined this debt relief system several months ago and have been pleased with their service. I have a contact who answers my questions promptly. I especially appreciate that they explained all to me when I first signed up. I found that this company is rated #1 in debt resolution.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2017

    Updated on 12/13/2020: I had just bought a house and had a a baby on the way. Finances were tough. Freedom Debt Relief helped me start over again. Thinks are better now 3.5 years later for me and my family. Can’t be more appreciative than I am. Thank you, Freedom Debt Relief!

    Original Review: Freedom Debt Relief will advocate for you when you feel you have no other options. Very helpful, very friendly. I would recommend this to anyone facing financial difficulties. It's okay to ask for help, and FDR are there for you every step of the way to answer questions.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2017

    The person I had contact with first, Tiffany was very friendly, helpful & professional in setting up my account. I just hope everything works out well so I can get rid of these debts. I also hope I never have to use a debt relief company again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2017

    It's the only way to go. A lot easier than doing it yourself. Easy of mind. No stress. Helpful people. Thank you. I'm glad I found them online. Talking to one person was good. Now we just have to get rid of all the phone calls. It's going good so far. I'll be happy when it's done. Less stress to deal with. Thank you. Have a good day.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 26, 2017

    I got my first settlement quickly, it was fantastic. However, it's been 2 months and nothing more, except paying large fees, 50 phone calls a day from creditors, and my credit rating tanked. Hanging in for now feels like it's too late to turn back.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mrs. Howard ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 26, 2017

    I am so please with the quality of their service, FDR employee (Shane **) and his Team are assisting me to become debt FREE in 4 years. They negotiates to all my creditors on my behalf. Just hoping they will not contact me at work as I do not want my employers that I am in deep **. I tried to rebuild my life. So hoping the best and praying that I could last another 4 straight years working in the same company. So impress in less than a week they already knock down 1 out of my 12 accounts creditors to settle the accounts. Hope this will continue a favorable results of negotiations.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 26, 2017

    Sean please get off at the beginning of this period of my life I was very edgy and scared. I had bill collectors calling me. I had threats coming in the mail. I had instability and was concerned about my future credit ratings. But every time I had a concern I was able to talk to someone and they were able to bring me back to where I want to go and where I need to be. And I am getting there slowly but surely. It is a process that does not happen overnight. It takes time but it took time to get where I was. I am looking forward to the future because it can only get better. I have and will continue to recommend Freedom Debt consolidation to anyone in need of financial help/advice.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2017

    So far my experiences with Freedom Debt Relief have been very good. I'm a looking forward to continuing working with them to rid myself of my debt. Their employees are very knowledgeable and helpful. I love the client dashboard. It is very easy to watch my debt decrease.

    Thanks for your vote!
    Verified purchase

    Reviewed July 26, 2017

    I have had a great experience with Freedom. They have been very successful in helping me to get back to financial freedom. I enjoy having only one payment to make and their flexibility based on my needs. I am glad to be able to see the light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 26, 2017

    Everyone one is very informative and helpful. They really help you get your things under control. They always are in communication with you and answer all the questions you may have any time of day. They also have a team of attorneys that are on hand also.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 26, 2017

    I'm glad that I was able to find a company that could help me deal with my present situation. I was drowning in debts as well as divorce and couldn't see an answer to my situation until I came across Freedom Debt Relief and for taking me out of debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 26, 2017

    Very happy!! The beginning was scary because I was not sure what to expect. They were marvelous and walked me through every part of the process. We very much appreciate their support and excellent customer service. I could call anytime and get information. The customer service team was always kind and supportive.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 26, 2017

    I just started six month ago. So far the two out ten credit card has been settle. The process is little slow but the outcome is satisfying. I commit myself to stay in the program. I can't wait to debt free and graduate from this program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2017

    They are helpful compassionate and take the time to understand your situation. They help you really get out of debt fast, but at the cost of your credit score dropping a bit; but much better than bankruptcy in most cases.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2017

    So far so good. They are working very diligent to get me out of debt and I sincerely appreciate their help. They provided me with lots of information and help in working with them to get out of debt. They reinforce my knowledge to work with them to be debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2017

    There is a low monthly payment that kept us from possible bankruptcy. Great easy way to get out of debt. The negotiators are great. It is a very easy system to use. You can check the client dashboard to see your progress at any time. It's great to have a legal team backing you up. Fast, friendly customer service. Thank you Freedom Debt Relief. You have made our life better.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2017

    Upon taking the steps to be part of relieving my life from the Financial Burden that I've been experiencing for the past 10 years I am so happy and glad that I was welcomed by this Freedom Debt Relief Group with open arms -- They are all AMAZING people.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 26, 2017

    Good morning. So far my experience with the program is working for me. Good, no problem, great service. I'm very happy that Tasha ** took me about this problem, that would get you back on track with your credit and take care all of the questions with the credit card people.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 26, 2017

    Please accelerate negotiations with my other creditors. Your customer service representative, she was very understanding and explained to me a lot of information. I got an email stating that in 4-6 month you can finalize negotiations with all creditors and get my approval on that. Please advise.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2017

    Just started the program. It was a hard decision to make on my own, but the FDR Team provides the knowledge I need to see the program through. A TOUGH DECISION - BUT VERY WISE! Again the FDR Team are remarkable and caring folks. It is the best decision for me. I highly recommend it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2017

    If my brother or friend was in debt I would recommend Freedom Debt Relief to help overcome their debt just like I did. Freedom Debt help me a lot so far by decreasing my credit card balances to a very low amount to which I can afford. Also help me paid off loan that would of took me most than five years to paid off and with freedom Debt I can paid off the same loan in 3 years! Freedom debt is the way to go if you're in trouble with credit card Debt or another loan. They will help you just like they help me???

    Thanks for your vote!
    Verified purchase

    Reviewed July 26, 2017

    I just started the program and I am short on funds. I was able to place 1/2 down and when the next payment was scheduled I realized my rent was due. Your Rep helped me calm down and we switched from biweekly to monthly payments. I was very pleased.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 26, 2017

    I just started the debt free program and everything is going great! I would recommend them to everyone who is looking to become debt free. Keep up the great work!! I love debt relief. The people are excellent. They help you in anyway that they can. Thank to all!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2017

    I want to thank Freedom Debt Relief for the amazing help they have provided my wife and I. Helping us get out of debt from loss of employment and challenging financial struggles has been a wonderful feeling. Freedom Debt Relief has worked very hard managing and negotiating our accounts with various constituents on many levels. They have worked tirelessly, ethically, and professionally for us. Can not say enough for what FDR has done for thousands of people, including my family. We are able to live comfortably, with less financial stress, and experience some of the activities we once did with our children. I fully support FDR and would encourage anyone to give them an opportunity to help you with your debts. Takes a little time but well worth it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2017

    Honest. No scam involved. They honor their word by helping out people with their debt. I would recommend them to all my friends and associates presently and future and for them to do the same. There are so many scams and companies who aren't trustworthy but they aren't them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 26, 2017

    I'm fascinated by the accuracy and speed of informative information off of my accounts. Customer service are excellent. And they've make the whole experience welcoming and make you feel at ease. I highly recommend this process for debt relief.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 26, 2017

    It was very easy. They took the time to go over everything with me and told me how long it would take and how long the process takes. It was a great experience in an unsettling situation. They were excellent. I would recommend anyone I know to Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 26, 2017

    I hope on this program it will improvement my credit. So far the customer service is excellent. When I have a problem I get an quick respond. I like the fact that I can see everything on my account. I hope this program will work and help me with my creditors.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2017

    I love everything they have done for me. I love the people attitude be a very professional courtesy and nice. Every time I call them with a problem they answer my questions and solve my problem in a matter of minutes.

    Thanks for your vote!
    Verified purchase

    Reviewed July 26, 2017

    I would like to say Thank You for keeping me updated on how the transactions are going. It is a big relief to have someone else speak with the creditors. The last couple of years has been tough for me, I am trying to get my life together. Thank You.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed July 26, 2017

    Very happy with the service that we received so far. We look forward to completing the process hopefully a little sooner than scheduled. The staff always has answers to my questions and are explained well. My wife and I will recommend this service to others.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 26, 2017

    This program has allowed me to pay what fits my budget and still get out of debt. Customer service is amazing as you actually speak with real people and not machines. If you stick with the program it WILL work. The program is spelled out for you. I have seen some negative reviews and I can only believe that the unhappy folks probably didn't stick to the program as suggested.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 26, 2017

    I have just begun the program but so far they have been very helpful and kind. I feel confident that Freedom will be able to help me achieve my goals. I am so far thankful that I found them and am hopeful that they can do what they say they can do. The future will tell. I would so far recommend them to others.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & App

    Reviewed July 26, 2017

    Questions are not answered. If I call, I get different answers from each person. The questions on the website never get a response. Takes multiple phone calls to get something accomplished. Again, different responses from everyone. No urgency from anyone.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mrs. Cullen ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 26, 2017

    Freedom Debt Relief helps. Thank you. It has helped me get a handle on consolidating my debt problems. It worked out great for me. I would recommend it to my family & friends. Thank you for helping with my money problems. You all are great and I appreciate the help.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 26, 2017

    At first I was skeptical to call the Freedom Debt consultants for fears that I might get trapped in a situation where I can't get out. I am in a serious credit card debt and I lost my financial freedom when there is almost nothing left on my paychecks. My misconception was wrong because I found out later that I made the right choice when I called Freedom Debt. Now I felt satisfied with how they handle my debts down to the last credit card. I would definitely recommend Freedom Debt Consolidation to anyone with the same situation I was. Thank you for the help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2017

    I would like to take this time to truly thank Dan ** for his excellent customer service and his patience. He's an excellent representative for this company. Thanks again Dan. I love the time you took with me and you were so polite and understanding. Keep up the great work!!!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 26, 2017

    I absolutely love them. I had quite a few accounts and was basically drowning in the interest and payments. They assured me I could get through it and they've helped every step of the way. I had doubts when I started and I was very nervous. But that's all gone now. I'm very glad I took the initiative to call them and get my accounts handled.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2017

    Ira ** was very knowledgeable and answered all of my questions. He basically helped lift a very huge burden away from me. Now I don't have that much stress to deal with and can make my payments and still have money left over!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 26, 2017

    Informative and helpful each time I call with questions. Always willing to take the time to explain and guide to the best possible solution. I'm glad I chose Freedom to assist me with this difficult and stressful situation. The coaching is on mark. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2017

    We are very pleased with the fast results we have received. In just a few short months 3 debts were resolved. I am very happy to recommend to my friends and family. The people who customer service are always helpful and ready to answer any questions you may have.

    Thanks for your vote!
    Verified purchase

    Reviewed July 26, 2017

    It has given me some relief. I did not want to file for bankruptcy. I have been very happy with what you are doing for us. I am looking forward to being out of debt and yes I would recommend a friend if someone were to confide in me.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 26, 2017

    I was pleasantly surprised with how smooth the process went with Freedom Debt Relief. Betsy was great to work with and every step of the enrollment process was easy and friendly. The tools provided are great and shows you how your accounts are being managed. Thanks again FDR, I truly appreciate the help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 26, 2017

    Freedom Debt Relief has changed my life. Great customer service... Monica, such a pleasant person was able to go through everything with me step by step... These people go out their way to help you with all your questions and concerns that you have. I'm feeling more positive that I will be debt free in no time.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 26, 2017

    Everything so far has been like clockwork, from service to advice. I really appreciate how every person I have talked to has been very helpful and thorough with their answers to all my questions. I would definitely recommend Freedom Debt Relief to anyone that was in the position I was. Thank you!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed July 26, 2017

    My representative John was the best. He listened to my needs, and went above and beyond to help me. He went over the program in detail. John made sure that I had a clear understanding of the program. He was very friendly and knowledgeable.

    Thanks for your vote!
    Verified purchase

    Reviewed July 26, 2017

    Freedom Debt Relief allowed me to finally get out of debt. After living with an austerity budget for 8 years and still not managing to pay off my debt, I enlisted the help of FDR. This allowed me to finally see myself as debt free, and all of my debt will be paid within the next six months. I am very satisfied with the results and would recommend Freedom Debt Relief with no reservations.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 25, 2017

    I would definitely recommend this service to a friend. I was very pleased with the knowledge from Jon **. He was understanding and very helpful. Jon explained each step with me and was able to answer all questions that both my husband and I had. This process made things easier for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 25, 2017

    Freedom Debt Relief has been a godsend. I was in a place where I didn't know what I was going to do and I saw an ad for FDR, called them, and they have been so kind, nonjudgmental, and helpful in every way. They made the whole process easy and they're the best.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 25, 2017

    Very unhappy. Let them know promptly every detail I received concerning being sued by discover. They did nothing. So Discover was awarded a judgment for the whole amount. They said if I come up with an extra $1600 they could stop it from going to court/garnishment. So I took a title loan on my car with $260 interest. They didn’t stop anything. My checking account was garnished. Now they took $699 out of my account to hire someone else to clean up their mess. Paycheck has now been garnished. And they act like this is normal. They did nothing wrong. Even the guy they hired to fix their crap said FREEDOM dropped the ball big time. But I am paying for it. Run away fast!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Compton,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 25, 2017

    FDR Is the best! When I'm first involved myself with FDR I thought the firm was a hoax. But as I became more familiar with their staff and actions. I realize that this company is the real McCoy. Thank you Freedom for being there in all those moments that I had doubts and for pointing me in the right direction. I have already recommended your firm to my family, friends, and neighbors. And also will continue to do so in the future. Thank you for everything FDR has done for my family and myself.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 25, 2017

    I couldn't be happier in joining Freedom Debt Relief. They have been very professional and have helped resolve some of my debts already. They are a great service and I highly recommend them to anyone overwhelmed with debt. They help to relieve some of your stress.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 25, 2017

    So far I am very satisfied with the way Debt Relief is helping me. From 1 to 10; I give them a 10 score. I am informed by Debt Relief of every transaction and the result of it. They (Debt Relief Program) are very serious committed. Easy to talk.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 25, 2017

    I was expecting more from the service. My last two accounts were never settled and were removed from the program without my request or my consent. They did help me a lot but I was expecting them to be there until it was all taken cared of. Now I will have to figure out on my own how I will negotiate those last two accounts.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Reyes,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 25, 2017

    It's never easy to admit that you're in over your head and need a little help. However, when I called Freedom Debt Relief, that's exactly what I received - help. There was no judgment or condescension at all. I felt great about the settlement offer that was proposed and I feel like I can breathe again. Daniel was absolutely great!!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed July 25, 2017

    I would recommend them to anyone. In a little of a year I will be debt free. I would have never accomplished that with their help. Very friendly people to work with. They do not pressure into making the decisions to work with them. The process is explained and the choice is yours.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 25, 2017

    Frank was awesome! I have a feeling of relief finally. THANK YOU. I will recommend to anyone who is struggling to make ends meet. Very understanding and compassionate. I feel like a huge burden has been lifted off my shoulders. My sincere gratitude to your team.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 25, 2017

    The entire process, from start to finish, took a bit longer than expected and that was/is a bit disappointing. We made sure to always have our agreed upon biweekly withdrawals and unfortunately it just took longer than projected. It happens. The financial climate is not one that is very forgiving. However, everyone I spoke with was always kind and helpful. A positive & helpful person, in your corner, is such a relief.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed July 25, 2017

    Staff answered my questions clear and professional. Also gave me ideas on how to pay my account off faster by making bigger deposits. Assured me that I would be represented well against any creditors who would be harassing me.

    Thanks for your vote!
    Verified purchase

    Reviewed July 25, 2017

    I have been using Freedom Debt Relief for about a year now, and the results have been very surprising to me! I will admit, I was skeptical, but to see the debt drop in front of my eyes has been amazing to watch. I couldn't have gotten this far alone. Minimum payments were not chipping away anything. I'm glad I entrusted freedom debt relief with my accounts, and my debt free future. They are helping me way faster than I could have done alone.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 25, 2017

    I am new to the program and so far very pleased. My Certified Debt Consultant Michael ** is very knowledgeable and has been very helpful in explaining how the program works. He has also been patient and has helped me make the decision that best works for me.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed July 25, 2017

    Excellent & Professional service! The people I spoke with listened to my problems and were very patient. They explained the program well and answered all of my questions. They were very compassionate about my health and distress, and was very helpful resolving the situation. Much Thanks and I will recommend this company to my family and friends!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 25, 2017

    The agent was extremely helpful and accommodating. I needed to push out my monthly deposit to align with my paycheck. This was done immediately. All it took was one call. The agent was friendly and helpful. I have been very happy with the program and all the services provided.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 25, 2017

    Great customer service. Always willing to assist and answer any questions I've had. Great at helping me get out of debt without filing bankruptcy. I think it's great that they take care of the threatening phone calls from creditors, as well as the threatening letter.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 25, 2017

    Frank was VERY helpful and was a great listener... Thank you Frank!! I'm looking forward to working with him and your company to help dig myself out of the finical mess I've made. With Freedom's (and Frank) help I'm looking towards the day I'm debt-free!!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 25, 2017

    Debt settlement is not easy. It took me awhile to decide if I want to do it or not. I chose Freedom Debt Relief due to their reviews and the size of the company. The good thing is that when you are done with the program YOU ARE DEBT FREE but to get there is NOT EASY! No credit cards for the time of the program, (mine is 4 and a half years) so you have to live with what you earn. Your credit score goes down to "Poor" which is about 575 (mine was 705 before). You might get sued once or twice depending how many accounts are involved. I did and FDR settled so I only had to go to the court's clerk to file a paper and pay an extra $250.

    Some employees that I spoke with to resolve issues were not fully informed (hence the 4 stars for CS) so I had to involve a manager. Every account that is settled, whatever you don't pay from what you owe is considered income by the IRS. FDR will send you a letter to file with your taxes as some sort of exemption so the IRS doesn't look at it as income. All being said, before the program I was paying too much and not making any dent in my debt. I'll be debt free next year and will have to build back my credit. I hope this shows both sides and help you decide if this is your option. Good luck.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed July 25, 2017

    Zachary ** helped me from day one emailing and calling back and forth for a few weeks before I got the chance to actually sit down and go through the process which was very easy. He got me into a plan that fits perfectly with my budget and explained everything perfectly!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed July 25, 2017

    Really impressed with Ira's professionalism and information. He was really helpful. He really put my mind at ease and walked me through the entire process. I feel confident that I am going in the right direction to becoming debt-free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 25, 2017

    I'm very pleased to be a client because they are very helpful and keep me up to date on what is going on with my account. If I have any question they answer quickly and are very nice on the phone and they help me understand every step they take and keep in contact with me.

    Thanks for your vote!
    Verified purchase

    Reviewed July 25, 2017

    Freedom Debt Relief is providing everything they promised. I am very happy with the progress. They take the stress away. I highly recommend their service. If you want to get out of debt without filing bankruptcy give Freedom Debt a try, they as good as advertised.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 25, 2017

    The Freedom Debt program has been very helpful to my debt problems. They helped with any questions and were very understanding when it came to why I had fallen so far behind on my debt. They made me feel very comfortable and not scared to talk to them about it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 25, 2017

    This choice sounds the most important and precise way to find a solution to my problem. This service is very helpful and friendly. I recommend anyone to try this service. Customer service is very understanding and I believe they really want to help you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 25, 2017

    The overall experience far exceeded our expectations. The individuals we worked with were very professional, friendly, polite, helpful, understanding, knowledgeable, cheerful, and thorough. The results to date are great and total far better than we expected. We were skeptical at first because we never heard of Freedom Debt but we are happy we decided on freedom debt. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed July 25, 2017

    This company doesn't resolve balance until you have saved enough money. I could of done it myself. Other companies resolve immediately and you pay off quicker. My creditors are still calling and no resolutions have been done. Very dissatisfied customer.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mrs. Cruz ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 25, 2017

    I am very happy with how my debt is being taken care of. I only wished I would have done it sooner. Freedom Debt Relief has helped give me back peace of mind. No more debt collectors calling. I wanted nothing more than to take care of my debt but could not see a way to do it without help. FDR has given me that help. Thank you FDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 25, 2017

    Freedom Debt Relief was amazing! They helped us get out of debt in a fast and easy manner. They were a pleasure to work with! I would recommend them to anyone looking to get a handle of their finances. In today's world, anything can happen to anyone, and Freedom Debt Relief can help get you back on track. Finances can be so stressful, but Freedom Debt Relief can help!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 25, 2017

    I am a new customer and haven't had to deal with anybody yet but the dealings that I did have have been positive and all the information that has been giving to me is very good... The info package is very informative.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Nollinger,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 25, 2017

    In 2012 we found ourselves with a huge debt and could not figure a way out of it alone. Freedom Debt Relief contacted us on a general cold call, telling us they could help and explained how their program worked. My husband was all for the program, I was very skeptical and afraid I could not follow their directives. BUT we signed up anyway. The advisors were patient and explained what we needed to do to become debt free in five years, and yet I remained skeptical. We did follow their advice, we called them for encouragement and when they settled our first account I felt that we made the right choice. The people answering the phones were polite, and was always willing to listen to my concerns and all calls were returned.

    Their negotiators were thorough, helpful and determined to provide us with outcomes that were easy to reach. It is now five years later to the date and we are pleased to say joining Freedom Debt Relief was the best decision we made. We are debt free, our credit rating is good, we learned to live within our means and learned not to overspend. During this process all purchases we made were by using cash that we saved to do so, and yet we never had a problem with being able to eat out or enjoy the holidays but we did so with what we had for free cash. We did not get calls from debt collectors as Freedom took care of that for us. We highly recommend them and we thank them for Everything they did for us to get us to this financial goal. Do not hesitate, call them!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 25, 2017

    It's all in the name. The people at Freedom have given me the peace of mind that was needed in handling my debt. Customer service is excellent and gives easy to understand answers to questions. I highly recommend this service to anyone I talk to.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 25, 2017

    I have enrolled the settlement program since February 2015 and the program was supposed to be taken about 42 months that I signed at that time. However, the estimated final day is getting delayed month to month, which currently shows in December 2020 per client portal site. I was really disappointed that it will take more than 5 years to be completed the settlement program. In addition, the settlement fees have continuously deducted from my settlement account during the settlement period (monthly), which caused whole program is delayed. I want you to pay to creditors first and charge the fees later on. Please speed up for the settlement process. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Myung ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed July 25, 2017

    We have been working hard to reduce our debt over the past 10 years. Just when we seem to get a handle on things, our interest rates increase, or our credit limits decrease, or our payments increase, and our credit score goes down. It felt like we couldn't get on top of things, and the credit card companies didn't seem to want to work with us in a beneficial manner to us. It felt like they only wanted to profit in addition to being paid back for the money borrowed.

    So, we made a lot of phone calls to several companies before we finally decided on Freedom Debt Relief, simply for the reason of full disclosure, verification and ranking on the BBB website, and the thousands of satisfied customers with reviews stating so. We have been in the program for a little over 1 year, and we've already paid off 5 of our 11 open accounts. That's almost halfway to completion!

    We are kept in the loop about everything, and we are advised of any issues or changes immediately. When we have questions, customer service agents respond promptly and provide a wealth of information to satisfy us. There have been some minor bumps along the way in terms of paperwork being received or accounts being added/deleted, but those have been remedied with a little work. I would highly recommend this company if you are struggling and feel like you're "drowning" in debt, looking for a reprieve. They expertly guide you through the process so you can avoid bankruptcy, collections agencies, and negative marks on your credit report.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 25, 2017

    I am pleased with the progress of the negotiations. However, I am very disappointed in the response when I fax in correspondence from creditors and collectors. I always ask on the cover sheet for confirmation of receipt, but never ever get a confirmation from a representative from FDR. I need to know that stuff is going to the right places.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Lambres,

    Thank you for your review of the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 25, 2017

    Very helpful explaining to us what was happening, next steps, reason for "behind-the-scenes" operations, etc. and always prevented further concerns from coming up by letting us know up front what to expect. Even explained the plans with alternatives of how we could speed up the process by contributing more money if we wanted but not obligated to do so.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 25, 2017

    Always they are very nice and give me good attention. Give me better way, and help me a lot. I recommend for sure. Thanks everyone and I hope you guys still give us better and better service. God Bless all.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 25, 2017

    Freedom Debt Relief helped tremendously! We didn't know what to do or where else to turn. They helped us through each step answering every question along the way. No matter what stage of the process each advisor was very knowledgeable, courteous and professional. They were truly a God send.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed July 25, 2017

    As a client I'm an outsider looking in. Every time I call I am told that some of the settlements are based on monthly payments. I sent plenty of money into an account with Freedom yet they continue to negotiate with drawn out settlements. And I wasn't prepared for the extraordinary high fees on each settlement. Makes moving forward a very slow and very expensive process. They are good at what they do. No doubt. Big debt reduction. But high fees and not enough explanation of that going in. With all due respect in retrospect I may have tried the negotiations on my own had I known the fees were so high on each settlement.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Erickson,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 25, 2017

    I have had a very good experience with Freedom from the very beginning. All of my calls and contacts have been very professionally addressed, and all employees are very knowledgeable and courteous. Thanks for your help! Freedom makes me more aware of credit and credit reports.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 25, 2017

    Everyday before I called FDR I couldn't sleep. I was over my head and there was no light at the end of the tunnel. I wanted to pay my bills but could not get ahead since I was late and the interest rates were causing me to get deeper and deeper. Immediately after signing up with FDR the harassing phone calls stopped. Everyone has been so amazing and helpful. Do not hesitate. Call and start the program.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 25, 2017

    They were very helpful and making me understand the whole process. Very courteous, very professional, very informed. The only thing is they did not send tax documents in time, I had to re-file my taxes for 2016. It was a pain and had to repay a tax person. Besides that everything went well.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 25, 2017

    I want to thank Gillen ** for bearing with me during this enrollment into your program. I feel confident that everything is going to be O.K. now, no more sleepless nights worrying about how am I going to pay the bills. Thank you again, for being so patient with me during this process. God bless!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 25, 2017

    I am so pleased with Freedom Debt Relief! I can see easily what is happening with my accounts and feel confident that FDR is on my side. I don't receive embarrassing phone calls from debt collectors and can easily see that my debt is reducing. Thank you FDR!

    Thanks for your vote!
    Verified purchase

    Reviewed July 25, 2017

    Everything is working just like they said it would a year and a half ago. There are no surprises. I was told that my FICO would tank but would start to come back up. And it is. I was told that I might get served, and I was, but NLLG took care of it. 2 1/2 of my accounts are done. We're right on schedule with the time frame they gave me. We only have 2 1/2 more years to go. I can't wait. Thank you Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed July 25, 2017

    For a consumer, it's hard to work with creditors since they're not listening and they don't care. I feel like if they're talking to somebody professional on my behalf, I will get a better outcome. Compared to other companies, Freedom Debt Relief was more upfront with me so I decided to go with them. I told them what I had and that I was looking for consolidation but I didn't qualify for that so I went with the debt relief program. The enrollment was easy since they emailed me everything and the process only took 15 minutes. I told them how much I couldn't afford and we ended up setting up a payment plan so that I would start paying in August and that the payments come directly from my bank account into the account that I have said they're going to be deposited to.

    My counselor keeps me updated and told me that she doesn't know how long the program would take but she'll do her best to work on my accounts as fast as she can so I can get out of debt. She's very professional and I did not hear any judgment in her voice when she asked me what happened and why I couldn't pay. Instead, I heard concern about how to help me get it done, because I didn't say I don't want to pay, I'm just having a problem paying. I then felt more confident in talking because I felt the confidence coming from her voice and that she's not going to rip me off.

    The customer service has also been really good. I'm getting older, I forget things sometimes and I make mistakes a lot. So I like having somebody who understands that I need to see emails more than anything. It's also very good that they send me a copy of the emails because I can see everything that's going on. The cost is great compared to the quality of service they provide and so far, it has been a relaxing experience. I'm really confident that they're going to help me pay my debts, hopefully in two years instead of four. I would also recommend FDR because they got a listening ear and they're looking up for your best interest.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 24, 2017

    Saw no other way to get out of debt without going bankrupt. Freedom Debt Relief has shown me the way to financial freedom in 4 years versus 12 years paying minimum payments. Now with the negotiated settlements the phone calls have stopped.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & App

    Reviewed July 24, 2017

    Steve was a pleasure to deal with. Very polite and respectful. Eager to answer questions. Easy to get a hold of as well. Easy online app made the process easier to understand. All correspondence has been simple and easy to understand. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed July 24, 2017

    I am very pleased with the way Freedom Debt Relief is handling my husband's and my accounts from last year (2016) to present. They handle the Credit Card Companies and the Debt Collectors real well. They negotiate with them to try to get our debt (amount we owe) reduced.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 24, 2017

    Freedom has given me the opportunity to lower my debts and pay off my creditors quicker than I anticipated. Their staff is very friendly and the site is very user friendly with all your information handy. I'm allowed to add more money to pay off earlier when possible. This comes in well when I can afford it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 24, 2017

    Very friendly and informative. A hard time was made easier talking to you. You answered all my questions and were always friendly. I hope the entire process goes as smoothly as the setup did with no issues and always a friendly voice. No one wants to go thru this but hopefully this works.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 24, 2017

    First I want to say that your customer service team is very nice. When I first join it was reassurance that there would be no problems with the tax season as well as joining your team and becoming debt free within 3 years. This agreement was stated with no additional funds needed to be fully debt free. As the days got longer and we approach tax season 1; no one had any reassurance that I may have to pay the balance of my creditors. No one seem to have a sure answer, and this did not make me happy. In fact I was worried. The good news so far; tax season 1 is over and so far so good.

    During my time with your team I have seen the progress with paying off my creditors but the timing is stating now maybe within 4 to 5 yrs of completion. This is not what we agreed upon and hoping that there might still be a chance that this could all be done by the end of 2018 no later than the middle of 2019. If you guys make the deadline then I can and will be happy to pass this info on to family and friends.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ms. Adams,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 24, 2017

    I am very satisfied with Freedom Debt Relief for the services they have rendered to me. With the help of Freedom Debt Relief I will be debt-free by 2019, that is my goal. Thank you Freedom Debt Relief for helping me to reach my goal by 2019.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 24, 2017

    I would highly recommend this to family friends. It's a great service! I've been having trouble for the past couple of years with my debt without knowing what to do. Luckily I found Freedom Debt Relief. They did a great job explaining to me the process and giving me a great solution to my debt issues. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 24, 2017

    I am so thankful for all the help, expertise, knowledge, patience, and the pleasant person, Mr. John **, that I had to help me through this dilemma that I got myself into. I can now breathe a little easier knowing that this company, Freedom Debt Relief, was able to get me through this with such great ease... Thank you again.

    Thanks for your vote!
    Verified purchase

    Reviewed July 24, 2017

    My wife and I were struggling with our debt, min payments, looking for some way out and FDR got us in the program and we have seen 2 accounts negotiated at a great reduction, 2 more to go! Credit will take a hit initially, but seeing a light at the end of the tunnel was worth it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 24, 2017

    Updated on 1/6/2022: I've been feeling really positive about the program. They're always open to answering any questions I have and working with them has helped me take better control of my life. Also, not judging people for anything that they've been through that has gotten them to the point where they need to have debt consolidation is always very beneficial because you never know what someone is going through or what has led them to go down a slippery slope.

    Original review: Scared but Satisfied. I will not lie, I am completely terrified of this process, but I look forward to bringing down my debt, get my mental health back on track, and be able to get out of fear of being homeless and unable to map my financial future.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 24, 2017

    Took 4 yrs still no answer but got the runaround but no answer for non-void account from creditor that was negotiated in 2013 and one payment received. 4 yrs later they still not negotiated. As of now funds was available. Had more than enough in acct. They sent back money to my acct. Now they state now I need more money in acct. Need to train associates properly my perspective.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Sanders,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffProcess

    Reviewed July 24, 2017

    Freedom Debt Relief has been outstanding. They have helped me to get my financial life back in order. They have been friendly and efficient. I really appreciated the guidance they provided at the initial stages of the program. The end.

    Thanks for your vote!
    Verified purchase

    Reviewed July 24, 2017

    Good day, one day it seem like there was no end to all the bills. I did contact Freedom Financial and they help me get the debt relief that I needed. They worked with the cards and that's all I had to do is pay and know that it was the best thing I could have done.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 24, 2017

    Aaron ** has been so amazing. I felt defeated before I even started. Instead of him just giving up on my situation, he kept encouraging me and almost had to pull me kicking and screaming because I didn't think that this would work for me. I am so grateful for this program and Aaron. I don't think I would have gotten this far without him.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 24, 2017

    I knew I had to take immediate action to address my overwhelming debt or risk destroying my credit history beyond repair. I reached the point where I could not do this alone. I needed to find a reliable and trustworthy debt resolution company. However, after reading nightmare accounts of people whose financial situation worsened as a result of choosing the wrong company to work with, I was reluctant to take this path but at the same time ran out of options short of claiming personal bankruptcy which I did not want to do. I knew I had my work cut out for me and had to do robust due diligence and research to feel confident I was putting my financial situation at a critical point in the right hands.

    Welcome Freedom Debt Relief. They were and still are a savior. Their reviews were consistently positive from countless former and current clients and they seemed 100% legit based on my research. I called the main number and knew I chose the right company from the outset based on the knowledge and professionalism of the representative I initially spoke with. I trusted them and they proved me right! FDR has exceeded my expectations. One by one my debts are being settled. Each time I call to ask questions the reps are ALWAYS professional and provide me with great advice and reassurance of my path. FDR has been a Godsend. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 24, 2017

    My wife and I had 40,000 dollar debt. We started January. We will be in the program for 36 months and will have it all paid off. We had several creditors paid off already. We do what is ask of us making our payments. They always call us when they are making settlement. Enrolling in FDR was best decision ever made. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 24, 2017

    My account went months without notification that all the paperwork was not in order and I continued to get phone calls from creditors. The creditors told me they had nothing on file from you. Otherwise, I have been satisfied with Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 24, 2017

    I have been struggling financially for quite some time. I work with Veterans which really takes a toll on me both emotionally and physically. I've been a social worker for 20 years. Due to my compassion fatigue, I have had to get on FMLA and taken hundreds of hours without pay. This has been an extreme hardship and burdensome for me and my family. My husband has been trying to keep us afloat but we were running out of options. I actually came across your letter that was addressed to my husband and he had it in the junk pile so I thought "what do I have to lose?" I spoke with Jacob ** and he is an absolute GEM! He has no idea how much stress has been lifted from me! I will be forever grateful. He is empathetic and compassionate and didn't treat me like a number. He actively listened to me and assured everything will be o.k. It's hard to get genuine customer service but I sure did! I give your agency my highest recommendation!

    Thanks for your vote!
    Verified purchase

    Reviewed July 24, 2017

    I have been given the Opportunity to get Help from Freedom Debt Relief and I have learned that with their help I have been released from stress and reduce my debts in a faster form. I Appreciate the Help and I'm Glad that I will be done in couple of years instead of many years. Would recommend a friend and tell them about my Experience. Thank You for proving your service.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 24, 2017

    I am a retired floral designer and I had many health problems that put us in debt using credit accounts to stretch our income. We were strapped with debt and couldn't see a way out. We found out about Freedom Debt Relief. Check it out and decided it was the way to go instead of filing bankruptcy. Our debts are melting away with the amazing help of the diligent people and their knowledge for debt resolving. We are so grateful to all of you. I recommend you and your staff to anyone who needs help with their debt relief.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 24, 2017

    YES I am very happy that I turned to Freedom Debt Relief after going through a lay-off from a place I thought I was going to retire from when the economy crashed, then my ex lost his job and I had to use my credit cards to get by for a while and maxed them out so I wouldn't go under. When I finally signed up with FDR, my worries immediately left me. It was all in their hands. They handled everything. I could sleep at night finally. Phone calls from creditors stopped! Now I can start rebuilding my credit.

    Thanks for your vote!
    Verified purchase

    Reviewed July 24, 2017

    Before working with Freedom Debt Relief, I was facing a mountain of debt, a lot of hardship, and so much uncertainty that my life was consumed with fear. FDR helped me get back on track and now I feel like there is a future I can look forward to. Make no mistake, it still takes hard work and diligence. But with FDR guiding you, it's possible.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 24, 2017

    So far this has been working for me and all reps are very helpful. Nice to know they are taking care of things for me. It was a pretty easy process. I even had to deal with the lawyers which I was glad I had and they helped me out a lot, got the situation settled.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 24, 2017

    I was skeptical about using this way of getting my debt under control. The only bad experience was having my debt collectors harassing me about not paying my bills on time. This was a first time for me and very uncomfortable. Discover had armed officers serve me court papers! WOW!! Without the reassurance of Kim ** I would not have continued. She continued to re-enforce the end results. I still have a few calls but nowhere near what I initially had. I have referred others but did not get any follow-up from FDR. I will continue to recommend to others.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 24, 2017

    Awesome people that I have dealt with. Always letting me know what is going on with my account. Checking up on me and making sure everything is going good. I would recommend this to everyone who is needing help with their debt. Customer Service has always been awesome when I have had to call and get some help. The tools and resources are also awesome. Always keeping you on top of what is going on with debt.

    Thanks for your vote!
    Verified purchase

    Reviewed July 24, 2017

    In 2014, I was struggling financially and barely keeping my head above water. Because of payments on my credit card debt, I was falling further and further behind. I kept getting more credit cards trying to manage my debt. I finally contacted Freedom Debt Relief in 2015 and my stress level was alleviated. I want to pay my debts and this allows me to do so and still be able to survive.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 24, 2017

    I have found the process to be easy and will have all my debt paid off very soon. So glad I did it. I get follow ups on a regular basis to tell me where I am on paying my accounts off. Would definitely recommend their service to family and friends.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed July 24, 2017

    Won't give me a long term refi option because I missed one payment because of a clerical error!! Makes no sense!?!? I have made consistent payments for more than two years in a row! It's a good risk/reward for you! Now I have to get a loan (with the same high interest I would be paying you) from someone else. Poor business sense and poor customer service!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Mr. Dimaria ,

    We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 24, 2017

    Everything has been moving along - progressing; dashboard keeps me up to speed with account activity; customer service response has always been top notch. My only concern just happened when I noticed that my "graduation date" has changed - several months have been added. Since I was nearly 1/2 way there, this change took me by surprise and has added expense to the original agreement - thus one star down.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 24, 2017

    Very good service. I have no complaints. Every time I call, they answer quickly and I don't have to wait very long and they always answer my questions and make me feel safe and that everything is being taken care of.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 24, 2017

    I hate the customer service. I never get a phone call to discuss my progress or anything else for that matter. I have to call them!! They offered me a debt consolidation loan and turned it down and I received a letter from them with a vague information of why they rejected it. Then I had to send another letter back to them to get detailed information from them and never received a reply. They do their job just don't expect any interaction unless you call them!!

    Thanks for your vote!
    Verified purchase

    Reviewed July 24, 2017

    I am very happy with Freedom Debt Relief. I don’t know where I would of been without their help. It was a big weight taken off my shoulders. Thank you from the bottom of my heart. P.S. They don’t just help you get out of debt. They show you how to stay that way. Grateful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 24, 2017

    I just did not know where to turn. Then I heard about FDR. I called, spoke with a customer service representative and in a few days I was on my way. Don't expect this not to have an impact on your credit score. If you had a good one it will go down. But the benefits outweigh the impact. If you are in a debt crisis because of circumstances that were unforeseen, give them a call. They may be able to help. I give them a thumbs up.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed July 24, 2017

    Freedom Debt Relief has been very informative and on top of things with addressing my debts. I would definitely recommend them for your debt needs. Freedom explained the whole program to me in great detail when I started the program and they have been there for me anytime I had questions or concerns.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed July 24, 2017

    I am totally satisfied with freedom debt relief. The friendly and professional way they have handled my case has been nothing short of amazing. My wife and I couldn't be any happier. From the beginning they took the time to explain every aspect of the process in simple detail. They have delivered on their promises and we are excited on how quickly they began the process of reducing our debts. I recommend Freedom Debt Relief to anyone that needs financial help. Believe me. It works!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 24, 2017

    I am quite pleased with all Freedom Debt Relief is doing and has done for me since last summer when I made my initial contact! My bills are no longer keeping me up at night! I am feeling satisfied that this company is doing all it can do to alleviate my financial problems. I have always paid my bills, but life circumstances caused me to overextend my credit to the point that I saw disaster looming! Now I can continue with the business of taking care of the family I inherited and feel more confident in dealing with the money end of this situation. I am advancing in age and do not wish to leave a mess for those who will have to take over for me eventually.

    Thank-you, Freedom Debt Relief, for making this possible. I am very happily on my way to financial FREEDOM! YAY! :) I also would like to say that having access to the legal end of this debt whirlwind has been ever SO reassuring and it is wonderful to know I have these folks looking out for my best interests while I deal with busy days! Thank-you for this, also! My legal team has been awesome! Five stars to all!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 24, 2017

    Everyone I have spoken to has been very helpful and has answered all my question. Knowing my debts will be taken care of through this program is quite a relief. To be able to turn over the questions from debt collectors to the representatives is very calming. This program has taken away the anxiety about debt in my life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 24, 2017

    There has been so much weight lifted off my shoulders since my phone call to Freedom. My agent Linda was kind and very supportive of what is and was going on in my life. She made me feel that with a few helping hands and some great team work with your company, I can turn around my situation so much faster than I had ever imagined. I'm so grateful.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 24, 2017

    The services has been just fantastic. I don't know any other way to say how much help they have been during the process. Freedom and its staff have been so helpful. Almost from the beginning they have settle debts and my credit score began to improve and continues to.

    Thanks for your vote!
    Verified purchase

    Reviewed July 24, 2017

    I have been very pleased with the service that FDR has provided to me and my wife in resolving our debt issues. We are down to our last 2 creditors and couldn't be happier. I would recommend FDR to anyone looking to resolve their credit problems.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 24, 2017

    I have a positive experience with the services of Freedom Debt Relief. They do what they say - they work with you and your creditors to reduce your debt and help in the process so you can pay it all off. I was worried about the process, but they work with you and they do what they advertise. I recommend their services, wholeheartedly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 24, 2017

    All the personnel I spoke with at Freedom Debt Relief (FDR) were professional and receptive. The staff's attitude was very positive. Their demeanor was first-rate. Their positive attitude reflects well on themselves and FDR. I would recommend this company to all who have financial issues.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 24, 2017

    What a blessed relief this program has been. Going in a financial circle is so stressful. Been trying to stay caught up, get ahead and be free but it hasn't been easy at all and just stalled in the same financial circle. Now with Freedom, I am starting to move forward towards my freedom; thank you Freedom!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 24, 2017

    I love this company. So precise and very nice when I have to reach out to them. My mind is at ease In knowing Freedom Financial Network is working for me. Keep up the good work. If anyone needs credit card debt relief call this company.

    Thanks for your vote!
    Verified purchase

    Reviewed July 24, 2017

    Thanks to Freedom Debt Relief I've been making progress paying off my credit cards. Thanks FDR. I should of contacted FDR sooner. Every time I receive notice that another credit card has been resolved I feel relief. I definitely recommend FDR to my friends and family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 24, 2017

    They really help you no matter what your needs are. Always professional and courteous. What I like the best is that no matter when or what time you call they treat you with the utmost courtesy. They are the best if you need them.

    Thanks for your vote!
    Verified purchase

    Reviewed July 24, 2017

    The service I have received has been good. Easy to work with. They have always answered question promptly and efficiently. They are working to clear up all of my credit cards as soon as possible. I like the easy access on the computer to view the status of my account.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dear Ms. Wolf,

    Thank you for your honest feedback regarding the program. If you have questions or concerns regarding you are account, the process of the program or the status of your account, please reach out to our Client Services department at your earliest convenience. You may reach us at (800) 655-6303 or support@freedomdebtrelief.com.

    Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 24, 2017

    The reason I did not give them 5 stars is the constant e-mails wanting me to take out a loan to pay off the credit cards. The reason I am using them is to get rid of the debt not add another to the list. They did not tell me upfront I would have to pay income taxes on the difference between the debt and the negotiated settlement.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 24, 2017

    Staff is very professional and courteous. They really do work on behalf of the consumer to make it a win for the consumer. They kept us informed every step of the way. Resolved debt negotiations as quickly as they could. We will be completely debt free in 2019.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed July 24, 2017

    I'M very happy with the process so far, I never done anything like this and I hope they can help me all the way to the end. I would like to have more updates, one every week will be great. I also like when they send me a text message to let me know to check my email to approve a negotiation.

    Thanks for your vote!
    Loading more reviews...

    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

    Media

    VIDEOS & IMAGES