Professional Financial Services Reviews

This car loan company doesn't use Experian which covers Texas. So when you make all your payments on time and you've done everything right, it will show up on Equifax and TransUnion but nothing will show up on Experian. And as most people are aware, the entire state of Texas uses Experian for car loans. When you call their corporate office, they're kind of arrogant about it also.

I really enjoy working with this company, I've fallen on hard times on occasion, lost my health ins. and have had to pay out of pocket to stay alive, I've been in the hospital and not being able to go to work and this company has worked with me every time, they don't make me feel uneasy or talk down to me when talk to them about my payments... The key is to keep in touch.... This one is in Columbus Ohio.

This company shouldn't even be in business. They are ripping off those with less than stellar credit. If you attempt to add principal to your monthly payment because you want to pay more, they do not allow it. You would be doing yourself a disservice to finance ANYTHING let alone a vehicle from them. There is no customer service number and their website is the worst.

They are liars. I have ZERO clue into how they got five stars on this site... Must be some kinda bias or pay for reviews. If you're reading this, check their Google reviews for better accuracy because this ain't it

I really like them. They understanding. If you're late they work with you… They don’t blow your phone up.. They really patient very kind and respectable… I’ve been with them about 4 year. I haven’t had no problems.

I have always had great experience working with them. They will help in any way they can. They have been there to always answer questions for me. They will work with you on a payment plan that helps you knowing you have no problem with it.

We purchased a mini van from a local dealership and they recommended this company. We had attempted through another acceptance corp for bad credit but realized they tacked on a finance fee of $2500 to the loan. We traded in an old pickup truck that had some engine trouble which gave us $1k towards the down payment, plus $500 cash. I said I wanted the vehicle paid off in less than 3 years but couldn't afford more than $400/month. They were able to give me a 30 month loan for $360. The interest rate was a single calculated rate and saved me a significant amount of money over the life of the loan compared to the other loan company. There was a $5000 difference between the Acceptance Corp and PFS over the life of the loan between fees and interest.

I realize I am just a number, a debit or a credit in an accounting ledger. I also realize that common sense is just not that common anymore. At the same time there is a understood level of professionalism that is common to all companies. ESPECIALLY if that is part of your companies name. I was unemployed and I fell behind a payment. Nothing I could do. I stretched my savings as far as it would go. If I could make a payment I would not have fallen behind. I called and left message after message, with no return phone call. The one time I did get them on the phone and asked them about the messages, they put me on HOLD so they could check the messages. I bought the truck 3 years ago. I still owe more than it's worth.

I bought a car 5 1/2 years ago for $14 k, here we are almost 6 years later and I still owe $8k. Something is seriously wrong with this scenario. I know a few times my personal auto insurance lapsed and PFS tacked on an additional $1000 which made my car payment go up. I asked my bank about this practice and they stated this is not a normal thing to do. I can't even trade in the vehicle because it is worth $7k less than what is owed. Something is very wrong and even if my interest rate was high, I've technically paid the car off twice. I need to investigate further as to what is really going on with the price gouging with this organization.

Pfs helped me when no other finance company would. I did have to pay a large down payment but that’s what happens when you don’t have good credit. They gave me a chance and 5 years later my 25k vehicle is paid off and I never had an issue, I paid my payments on time and it went smoothly! Thank you Professional Finance Service!