Nationwide Credit & Collection Reviews

This debt collection company has rude customer service that hamper payees to pay their bills smoothly. They abuse their role as debt collection to act rudely. Their management doesn’t resolve payees' issues. They are absent, don’t pick up phones, or call back.

Very poor experience. Got a letter saying we had a transurban ezpass infraction. Apparently our transponder wasn’t hooked up properly (understandable), and the infraction was like $12 with a $100 fee. Called them to settle and it and paid. We got charged again without knowledge a little over a month later for $180. Called very confused, and gentlemen said there were a total of 10 infractions but we would be forgiven and the $189 charge was the final bit. I asked for a breakdown of the infractions and charges and he became very rude, sarcastic, and made snide remarks. Absolutely terrible company to deal with.

Contested them to let them know that the account wasn’t mine, it’s my daughter's who is a grown adult. They didn’t care and said they wouldn’t remove it from my information. That I should just pony up. Told them she had Medicaid and shouldn’t have a bill. The rep then states that, "Oh you’re one of them. You must take EBT too. Y’all are all alike." I asked for a supervisor and was hung up on.

This collection company is completely untrustworthy and unethical. They took unauthorized money from my bank account without my permission. I was never notified by mail, phone call, or email before they withdrew the funds. After I paid one past-due debt, they somehow used my banking information to take more money, which is a serious violation of trust and privacy. What they did is fraudulent, and I will be reporting them to the Better Business Bureau (BBB) and other consumer protection agencies. If you’re dealing with this company, be extremely cautious and do not share any banking information with them. Their actions are unacceptable and should be investigated.

Very poor and uneducated representatives. Received a letter from them and called them, told them I am not the person they are looking for. Was told sorry, nothing I can do, return to sender. Tried to explain to the representative we have the same name and again same line and hung up on me. Hey, very simple fix, go to the NCC file and put in the notes, wrong person and stop sending me the letter, or keep sending me letters and the person you are looking will never know they are in collections. Just lazy or stupid or both.

I simply was trying to call to settle a debt with this company. The First Lady who answered the phone asked me for an account number and I let her know I didn’t have one. The only reason I knew they had my debt is from the original creditor telling me. She then told me to hold on and put me back in the call queue. The next lady asked the same thing and asked if I received anything from them I said no. I explained how I knew they had my account. She asked who my original creditor was and I told her and she proceeds to tell me I’m calling the wrong place and hung up. Horrible customer service.

They are scammers. Pure and simple! My account was forwarded to them for collection. They billed me twice and refused to return the money. No sense of responsibility, rude and indifferent. They will not provide you with any accounting regarding your case, they will take your money and hung up on you when you try to inquire.

I have tried to obtain a statement to pay my bill since September of 2023. When I attempted to pay online it states there is an error. I have spoken to multiple customer service agents. I still can not pay my bill online nor receive a hard copy of my statement. I should not have to call every week to fix these issues. When asked if they could email my statement I was told they do not do that. If I pay over the phone they do not offer a verification number to prove I have paid my bill. Since they have spelled my last name wrong I would have no proof that I have paid my bill.

This company has been harassing me over the last few months. These are like people calling from call centers of India and have been calling my relatives who are in no way associated with my accounts or anything and asking them about me which I believe is completely against the law. It's okay to be hungry in the sales world but not to the point where you keep poking into someone life like that. Have some self respect. Knowing from working with people so hungry, I can tell that these people follow no law and always has the most disgusting approach and practices to get business. If you even investigate, you'll only see unhappy employees and unethical business practices.

This company used to constantly call me and leave voicemails for 2 years until one day I decided to call them back. Wrong move. Once I called them and started kind of negotiating they had enough evidence to claim the debt was mine and hit my credit report. They initially put the account on all 3, but I guess Transunion & Equifax gave them the finger so the account disappeared on everyone, but Experian (NCC says they only report to Experian now as well). On top of that the guy on the phone refused to send out a signed letter stating that they would delete the account from my credit report after I paid the debt (they apparently send out this letter, unsigned upon request years later now so record your phone calls with them for the evidence needed to have the credit companies remove the account manually if NCC doesn't).

I received an email to retrieve an online invoice for over $4,000 with Nationwide Credit and Collections named in the message. I found the email to be suspicious so I googled them to find that others seem to have had shady communication from this company as well. Needless to say, I will be deleting the message and blocking the sender. Thank you for the previous reviews that helped me!

Received an email (in broken, threatening English) from this company stating that I was in violation of a payday loan requirement, demanding a payment of around $1700. Email stated it was sent from a legitimate attorney, but a quick search provides no evidence of this attorney practicing. Prior to anything, I contacted the -only- company I had gotten a loan from in my lifetime, and they disavowed this collection agency, likely to be a scam. Reported as such.

A man with an accent from the country of India called this morning, asking for someone else. He said my number was this other person's contact number, which clearly was false. I think my name is on a shady list that creditors buy and sell to each other because years ago I had to pay a collection agency. That brought out the bottom feeders, and 8 years later I still get scam calls about other people's debts that are not even people I have even seen in my life. They know that old softies like me are going to cave into the pressure and pay them money for someone else's debt out of my kind liberal heart. Guess what, Nationwide? I am a Republican and I support President Trump. You watch yourself. You really think I will pay you to go away? ** would think that...

I called this place last week to talk about a medical bill I had, I wanted to ask about financial aid but I was mistaken since only my hospital did that service, not this place. Everything was fine until the agent found out I wasn't able to pay anything upfront. She got upset and basically hung up the phone on me since I said I would pay it off later once I can get paid 100 a month or more to pay it off. I forgot her name but Ima call again to call her out on here. What I don't understand is why customer service gets all rowled up because I'm broke and trying to make a business on my own. Like, ya'll sad that I don't have a job. Find a new job if broke. Kids like me not being able to pay your company makes you upset. Move on girl, have some wine! You're too stressed babe. Anyway... Ya'll need to calm down if you want 5 star reviews. Lol.

I received a letter from NCC stating that my father (who passed away over 2 yrs. ago) owed almost $3000 to a credit union. Since we never received a bill from a credit union, I called them immediately. When I tried to get info about the debt and credit union, a woman told me she couldn't open the file. Really??? Then she told me not to get upset and not to worry about paying the debt. STAY AWAY FROM NCC!!!

Called them today in regards to a letter for debt collection for my fiance. They seemed pretty legit at first considering they were all about security, wanting to do a conference call with him to make sure they had permission to speak with me, since I'm not on the account. Once he gave them permission, things became weird. They wanted me to pay right away, I asked if the "settlement offer" was the lowest they would go because I could only pay X amount today. First they said that it needed to be paid in full at once. Then they said they'd take that payment and I could pay the rest later. I told them no, I'd like to pay all at once.

Nationwide called me. Someone named Nathan asked if I was **. I said "yes". He then asked if I lived at this address **. I said "yes". He then said that is conversation was being recorded for quality purposes. He then said he was calling in an attempt to collect a debt for a product I purchased 2 years ago and I paid with a credit card which is in good standing at present. I don't have any debts. This is the 4th time he has called and I've told him the same thing each time. After the first time I called each of the credit bureaus that all credit or debts are reported to them. They told me that there was no such debt or collection from the company that he says he is collecting for and, the debt he says I owe is false. I believe this company is a scam or fraudulent company and that they are just trying to get my credit card info so they can take money from me without authorization.

I don't know about other people's experiences but I have had a great one with this company. They have never made me feel like I was just another customer. They truly care and have your best interest at heart. I was able to take care of everything I needed to and they worked out an amazing payback schedule with me.

I am writing this review in regards to the collection agency Nationwide Credit (NCIRM). This company is predatory and they are not honest in working with people. I am helping an elderly family take care of credit card that went into default. We have set up payments for this person and never missed a payment. We asked this month to do a modification on the payments as the balance is almost paid off and the gentlemen I spoke with was rude and would not listen. Then, I go on the login page to adjust the information and they cancelled the payment plan altogether and want the entire amount due immediately. I get that they are a collection agency, however they do not want to work with people who are trying to fix the problem. They are rude, inconsiderate and condescending to you. They are a foul business and do not follow the laws in regards to collection.

I will recommend anyone not to enter this program because this program is fraud. They took my money and they did not do what they were supposed to do. Someone name Nathan called me and tell me about the program I trusted him and he took advantage of me especially I do not speak English very much and he lied to me. I tried to call him many times and left several messages, no response. I was charged over $3000 for the program I did not know, they collected close to $3000 from January to September and they never contact the creditors. Because of their fraud cost me everything. Now I have no credit, my paycheck is being garnished and I have no money to pay my bills, the creditors are taking me to court, I have to file bankruptcy, they will not give me my money back they have taken from my account and cause me to have a negative balance of close to $ 3000 in my checking account.

I entered into a payment agreement with Nationwide Credit for a charged off credit card. I completed the payment arrangement back in May... confirmed by a phone call with one of their representatives. She told me I would get the completion letter in approximately 30 days. 4 months later I still have not received it and now today after talking to yet another person am told I owe them more money?!

I was approached by NCI with an offer to pay off an old debt at a very reduced price. I was guaranteed by their rep that I would receive a letter of verification that I had paid off my debt within 30 days of doing so. I paid my bill in two monthly payments, as agreed upon, but never received my promised letter of having completed my pay off. I contacted NCI by phone several times to request my letter, but five months later it is still not here. When I attempted again to request my letter, I was sent a bill for the full original amount of the debt! I am now going to make sure I get my letter by contacting the state consumer protection office in my state, and as I am retired and on a small pension, I will also be busy on sites such as this letting people know what kind of company Nationwide is!

I have medical collections routinely sent to them and pay each and every invoice received from NCC. The last invoice contained the exact same medical invoices from the previous bill I paid. When I asked for clarification, the rep talked down to me in a totally condescending manner. Young punk. If I could have, I would have reached through the phone and slapped some manners into him. Not all people that have collections are deadbeats. I hope that you will always be able to pay your bills on time and not encounter someone as uncaring and entitled as you were to me today.

I get multiple calls from these people (I never answer and block the numbers - they change it up and call from different #s each time though). I use my phone for business and this takes time from my business and clients and could be detrimental to my work. They actually called me at a previous job and ended up getting me fired. I HAD (emphasis on HAD) debt with AmEx. It has been resolved - or so I thought. I will pay debts as I can, but I refuse to deal with collection agencies due to their immoral practices and will deal with a company directly. I have reported these calls to the FTC multiple times and it never helps. I am about to contact a local attorney who takes on cases of harassment from collectors.

I had a representative call me and put his manager on the line and told me to pay off my debt - I should borrow money from family and friends. When I told him we can't do that, he told me it's tax season so now they have the money to lend me. What the heck kind of advice is that? Nationwide calls people's numbers looking for me that aren't related to me in any way at all as well. Their representatives and managers are incredibly condescending and nosey and say very intrusive rude things.

I had authorized repayment of my account. One $200.00 Nationwide took our additional 371.00. They can reimburse me and draw it out of my account. But they want my bank statement. No one ask for bank statement!!! American Express who do you have working for you?!!!

I paid my account off in full, but they are not paying off my credit cards. They don't want you to talk to the credit card people, because they know that they will offer you the same deal only without the exorbitant fees that Nationwide direct charges. The person who signed me up now has my number blocked so that she doesn't have to take my calls. I have left her several, several, messages. Her name is **. Every time I get another employee, they all give me different answers like they just all started yesterday. I wish I had my money back, so I could give their credit cards the money that they would settle on, and I would have 5000 more dollars in my pocket. Do not sign up with these people.

Nationwide contacted my employer harassing them looking to speak with me. Nationwide threatened to come to my place of work with a warrant. The same day they contacted my employer, they contacted my ex-husband looking for me stating they have a warrant for me. My ex-husband gave me the number they provided to him. When I called Nationwide, they threatened to pursue criminal charges against me for a pay day loan they claimed I owed money on. They claimed the amount was $700.00 but would settle for a little over $500.00 I believe if I put the funds on a prepaid debit card. As soon as I agreed to, the harassing calls stopped.

I received calls from this company threatening me and telling me they work for the prosecuting offices of Harris County. When I called them out on that by asking them to give me a local number to the courts and the DA's office, they kept calling me a thief and why did I write a hot check (which a check is not hot unless you write it knowingly are trying to scam). If a loan company takes a post dated check, they know that you have no money before they loan it to you. Also they have passed a law in May of 2011, if you are on any SS or Veteran disability they cannot garnish any money.

Our owner received a call from Nationwide Collection Agency 1(631)225-4811 from a Mr. ** in regards to invoice past due and now in collection. Mr. ** listen and was very pleasant. I explained that upon numerous attempts to call and email client for payment, our client/vendor was non-cooperative and only called back to harass our company with foul and unprofessional language. We went forward with payment. However, now he has Nationwide Collection Agency informed us of nonpayment. I return called to Nationwide Collection Agency to get email for Mr. ** to send him our numerous emails and check payment sent and for him to see that our vendor Pioneer Sheet Metal would not reply or comply with any of our emails. Upon calling back Mr. **, I was transferred to Rick where I then email him the information and advised that we will make payment on invoice of $79.88 due.

Nationwide is calling me 10 to 20 times a day demanding information. Information that with a little research they could get for themselves. To collect a debt I am contesting.

My father had an account with Chase Bank. He passed away on Dec. 20, 2012 leaving behind my mother who is 90 and legally blind. They were married for 72 years; so naturally this has been more than rough on her. She also is living on a very small pension. He left behind a credit card balance with Chase. Chase sent it to Nationwide. We keep explaining that she was not on the account, he is deceased. They call her and I both 15 times a day.

I get calls on my home number, my cell phone and even my work phone number. They never leave a message. I finally JUST picked up the phone. He asked me by my first and last name and I said, "This is she." He wanted me to confirm my home address. I explained to him if he did not tell me what he was calling about, I was unable to confirm my home address with him. He said, "Well, did you live at (my previous address)?" I said again I will not confirm any of my locations until I knew who was calling and what it was regarding. What I seriously think is that OCWEN Mortgage company is a debt collector so if you have a mortgage with them, they will take all your existing past accounts from 20-30 years back and start trying to collect old debts while you are an existing or previous Ocwen Mortgage client. So they finance your mortgage and dig up all your past to collect more money from you. I read there is a class act lawsuit going on with OCWEN? Read it on the internet. Not sure if this is true or accurate but those are my thoughts.

These people call constantly and now they say legal charges are being filed and they give the impression they are from a legal entity. They refuse to give their name. But once you call them back in, it's Nationwide. It is bad enough to be in debt but even worse to be scared to death thinking something horrible is happening and you have no idea who or what it is about. Lowlife creeps.

I am receiving 15 calls a day from this company. The calls start at 6:30 AM and go until 11:30 PM. I have told them, repeatedly, I have never heard of the person they are trying to contact, but they refuse to quit calling. I am filing a complaint for harassment. I would like to be compensated for the harassment. I go to sleep at 8:30 PM and have to wake up at 4:30 PM. I am having serious sleep deprivation from the harassment.

Nationwide Credit Corporation is responsible for reporting status of our account with Barclay Credit Corporation. Our account was included in a Chapter 7 Bankruptcy discharged on 6/30/2010 and Nationwide is still showing it as an active collection status. They have been contacted three times regarding this incorrect reporting status on 11/24/10 and 12/22/10 by our attorney, and on 1/13/11 by me. They have yet to correct their incorrect information. When contacted each and every time, they respond like the information is "new" information but never follow through.

This company is deceiving and preying on people wanting a quick loan. I received a loan from this company without knowing it and have paid them $625 on a $300 loan. They say I still owe them money. I put a stop payment on my account and have called them.

A lawsuit is currently been filed against him, although he indicated to the Illinois Attorney general, he lied to this agency as o send this bill by Fed ex, embarrassing me in the community where I live, to contact him three times as the medication he prescribed, did little or no relief.

I received for about a month calls from an unavailable number, and twice received messages to call them. They were looking for a Carmen **. I was also called by my father that they received calls and were requesting I call. I was very angry that they were calling my parents. I called this company. I had researched and knew that they were contracted by DirecTV. I called them and told them I have a neighbor, who I do not know named Carmen ** but I am Carmel **. They forwarded me over to DirecTV fraud department.

This payment is unauthorized.