Nationwide Credit & Collection Reviews

They are scammers. Pure and simple! My account was forwarded to them for collection. They billed me twice and refused to return the money. No sense of responsibility, rude and indifferent. They will not provide you with any accounting regarding your case, they will take your money and hung up on you when you try to inquire.

I have tried to obtain a statement to pay my bill since September of 2023. When I attempted to pay online it states there is an error. I have spoken to multiple customer service agents. I still can not pay my bill online nor receive a hard copy of my statement. I should not have to call every week to fix these issues. When asked if they could email my statement I was told they do not do that. If I pay over the phone they do not offer a verification number to prove I have paid my bill. Since they have spelled my last name wrong I would have no proof that I have paid my bill.

This company has been harassing me over the last few months. These are like people calling from call centers of India and have been calling my relatives who are in no way associated with my accounts or anything and asking them about me which I believe is completely against the law. It's okay to be hungry in the sales world but not to the point where you keep poking into someone life like that. Have some self respect. Knowing from working with people so hungry, I can tell that these people follow no law and always has the most disgusting approach and practices to get business. If you even investigate, you'll only see unhappy employees and unethical business practices.

This company used to constantly call me and leave voicemails for 2 years until one day I decided to call them back. Wrong move. Once I called them and started kind of negotiating they had enough evidence to claim the debt was mine and hit my credit report. They initially put the account on all 3, but I guess Transunion & Equifax gave them the finger so the account disappeared on everyone, but Experian (NCC says they only report to Experian now as well). On top of that the guy on the phone refused to send out a signed letter stating that they would delete the account from my credit report after I paid the debt (they apparently send out this letter, unsigned upon request years later now so record your phone calls with them for the evidence needed to have the credit companies remove the account manually if NCC doesn't).

I received an email to retrieve an online invoice for over $4,000 with Nationwide Credit and Collections named in the message. I found the email to be suspicious so I googled them to find that others seem to have had shady communication from this company as well. Needless to say, I will be deleting the message and blocking the sender. Thank you for the previous reviews that helped me!

Received an email (in broken, threatening English) from this company stating that I was in violation of a payday loan requirement, demanding a payment of around $1700. Email stated it was sent from a legitimate attorney, but a quick search provides no evidence of this attorney practicing. Prior to anything, I contacted the -only- company I had gotten a loan from in my lifetime, and they disavowed this collection agency, likely to be a scam. Reported as such.

A man with an accent from the country of India called this morning, asking for someone else. He said my number was this other person's contact number, which clearly was false. I think my name is on a shady list that creditors buy and sell to each other because years ago I had to pay a collection agency. That brought out the bottom feeders, and 8 years later I still get scam calls about other people's debts that are not even people I have even seen in my life. They know that old softies like me are going to cave into the pressure and pay them money for someone else's debt out of my kind liberal heart. Guess what, Nationwide? I am a Republican and I support President Trump. You watch yourself. You really think I will pay you to go away? ** would think that...

I called this place last week to talk about a medical bill I had, I wanted to ask about financial aid but I was mistaken since only my hospital did that service, not this place. Everything was fine until the agent found out I wasn't able to pay anything upfront. She got upset and basically hung up the phone on me since I said I would pay it off later once I can get paid 100 a month or more to pay it off. I forgot her name but Ima call again to call her out on here. What I don't understand is why customer service gets all rowled up because I'm broke and trying to make a business on my own. Like, ya'll sad that I don't have a job. Find a new job if broke. Kids like me not being able to pay your company makes you upset. Move on girl, have some wine! You're too stressed babe. Anyway... Ya'll need to calm down if you want 5 star reviews. Lol.

I received a letter from NCC stating that my father (who passed away over 2 yrs. ago) owed almost $3000 to a credit union. Since we never received a bill from a credit union, I called them immediately. When I tried to get info about the debt and credit union, a woman told me she couldn't open the file. Really??? Then she told me not to get upset and not to worry about paying the debt. STAY AWAY FROM NCC!!!

Called them today in regards to a letter for debt collection for my fiance. They seemed pretty legit at first considering they were all about security, wanting to do a conference call with him to make sure they had permission to speak with me, since I'm not on the account. Once he gave them permission, things became weird. They wanted me to pay right away, I asked if the "settlement offer" was the lowest they would go because I could only pay X amount today. First they said that it needed to be paid in full at once. Then they said they'd take that payment and I could pay the rest later. I told them no, I'd like to pay all at once.