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Reviewed June 11, 2020
This company has been harassing me over the last few months. These are like people calling from call centers of India and have been calling my relatives who are in no way associated with my accounts or anything and asking them about me which I believe is completely against the law. It's okay to be hungry in the sales world but not to the point where you keep poking into someone life like that. Have some self respect. Knowing from working with people so hungry, I can tell that these people follow no law and always has the most disgusting approach and practices to get business. If you even investigate, you'll only see unhappy employees and unethical business practices.
Reviewed March 9, 2019
This company used to constantly call me and leave voicemails for 2 years until one day I decided to call them back. Wrong move. Once I called them and started kind of negotiating they had enough evidence to claim the debt was mine and hit my credit report. They initially put the account on all 3, but I guess Transunion & Equifax gave them the finger so the account disappeared on everyone, but Experian (NCC says they only report to Experian now as well). On top of that the guy on the phone refused to send out a signed letter stating that they would delete the account from my credit report after I paid the debt (they apparently send out this letter, unsigned upon request years later now so record your phone calls with them for the evidence needed to have the credit companies remove the account manually if NCC doesn't).
If you do end up calling them do these things: - Don't ever admit to actually owning the debt or give information that only a person who owns the debt would know (like surgeries it is tied to). - Ask them to sign out a signed letter stating they will delete the account completely from your credit report upon payment, not just mark it as "Paid". - Ask if the client that gave them the debt allows for negotiating. If yes then go to town on them as you don't need to pay the full amount. - Record your phone call for evidence. They're doing it to you, so do it to them. Since they're already recording, you don't need to ask permission to record them.
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Reviewed Oct. 2, 2018
I received an email to retrieve an online invoice for over $4,000 with Nationwide Credit and Collections named in the message. I found the email to be suspicious so I googled them to find that others seem to have had shady communication from this company as well. Needless to say, I will be deleting the message and blocking the sender. Thank you for the previous reviews that helped me!
Reviewed July 19, 2018
Received an email (in broken, threatening English) from this company stating that I was in violation of a payday loan requirement, demanding a payment of around $1700. Email stated it was sent from a legitimate attorney, but a quick search provides no evidence of this attorney practicing. Prior to anything, I contacted the -only- company I had gotten a loan from in my lifetime, and they disavowed this collection agency, likely to be a scam. Reported as such.
Reviewed June 9, 2018
A man with an accent from the country of India called this morning, asking for someone else. He said my number was this other person's contact number, which clearly was false. I think my name is on a shady list that creditors buy and sell to each other because years ago I had to pay a collection agency. That brought out the bottom feeders, and 8 years later I still get scam calls about other people's debts that are not even people I have even seen in my life. They know that old softies like me are going to cave into the pressure and pay them money for someone else's debt out of my kind liberal heart. Guess what, Nationwide? I am a Republican and I support President Trump. You watch yourself. You really think I will pay you to go away? ** would think that...
Reviewed March 15, 2018
I called this place last week to talk about a medical bill I had, I wanted to ask about financial aid but I was mistaken since only my hospital did that service, not this place. Everything was fine until the agent found out I wasn't able to pay anything upfront. She got upset and basically hung up the phone on me since I said I would pay it off later once I can get paid 100 a month or more to pay it off. I forgot her name but Ima call again to call her out on here. What I don't understand is why customer service gets all rowled up because I'm broke and trying to make a business on my own. Like, ya'll sad that I don't have a job. Find a new job if broke. Kids like me not being able to pay your company makes you upset. Move on girl, have some wine! You're too stressed babe. Anyway... Ya'll need to calm down if you want 5 star reviews. Lol.
Reviewed Aug. 1, 2017
I received a letter from NCC stating that my father (who passed away over 2 yrs. ago) owed almost $3000 to a credit union. Since we never received a bill from a credit union, I called them immediately. When I tried to get info about the debt and credit union, a woman told me she couldn't open the file. Really??? Then she told me not to get upset and not to worry about paying the debt. STAY AWAY FROM NCC!!!
Reviewed July 5, 2017
Called them today in regards to a letter for debt collection for my fiance. They seemed pretty legit at first considering they were all about security, wanting to do a conference call with him to make sure they had permission to speak with me, since I'm not on the account. Once he gave them permission, things became weird. They wanted me to pay right away, I asked if the "settlement offer" was the lowest they would go because I could only pay X amount today. First they said that it needed to be paid in full at once. Then they said they'd take that payment and I could pay the rest later. I told them no, I'd like to pay all at once.
Then they said they could do a hold check. I told them no, I don't want to give out my bank info. They said they only accept payments from checking accounts. This is weird to me because I've paid multiple collections (we hit a rough patch) in the past with credit cards. I told him, "No. I am not giving you my checking information." He said, "We already have your checking information provided from American Express, I just need you to authorize it and give me permission to charge it." I told him, "That is impossible, why would American Express have our account name, routing and checking numbers? Besides, our bank account is fairly new since we switched banks last year." He started to give me a hard time and told me to call American Express if I wanted to.
I told him, I just want to be able to access my account online but the website says the password is included in the settlement letter, but it is not. He told me the password was included in a letter they sent months ago so I need to get that letter. I told him the address he has been mailing letters to is my fiance's parents' house, and we haven't lived there in two years, so his parents probably threw out the mail and I cannot retrieve it. He told me, "OH WELL," that I can make payments through the EZ pay option on the website, and I said "but that doesn't give me access to review my account, I want to review my account!"
This man, was not helpful at all. I was transferred to 3 different people, and none of them could tell me how to access my account online, basically telling me that it is impossible because my fiance's parents threw out a letter they mailed months ago containing a "password" for the account. He kept asking for my bank account info to pay the settlement or to set up a hold check if I didn't have the money today. I told him "for the last time, I am not giving you my bank information! I will call American Express instead" and he said, "Do whatever you want, bye" and hung up! This felt like such a scam to me. I am not sure if it was, but I did not feel comfortable paying this, especially considering this "american express" account isn't even showing anywhere on his credit report. Seems so odd, needless to say, I didn't give him any info or payment, and will be contacting Amex instead to see what they say. Don't trust this company.
Reviewed June 3, 2017
Nationwide called me. Someone named Nathan asked if I was **. I said "yes". He then asked if I lived at this address **. I said "yes". He then said that is conversation was being recorded for quality purposes. He then said he was calling in an attempt to collect a debt for a product I purchased 2 years ago and I paid with a credit card which is in good standing at present. I don't have any debts. This is the 4th time he has called and I've told him the same thing each time. After the first time I called each of the credit bureaus that all credit or debts are reported to them. They told me that there was no such debt or collection from the company that he says he is collecting for and, the debt he says I owe is false. I believe this company is a scam or fraudulent company and that they are just trying to get my credit card info so they can take money from me without authorization.
Reviewed March 30, 2017
I don't know about other people's experiences but I have had a great one with this company. They have never made me feel like I was just another customer. They truly care and have your best interest at heart. I was able to take care of everything I needed to and they worked out an amazing payback schedule with me.
Nationwide Credit & Collection Company Information
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- Nationwide Credit & Collection
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