Consumer Complaints and Reviews
I received a letter from this company saying my son owes Citizens Bank $2,323.70. But yet my son has been locked up for 2 years since he was 17 years old. Why would I just be receiving a collection letter 2 years later? And when I checked his bank account at Citizens Bank 2 years ago it was at $0. Not -$2323.70... Why and how would he out of nowhere owe all this money a whole 2 years later?
I called and spoke with Robert who told me he could not give me any information and hung up on me. But yet they sent this letter to my house and my son was a minor before he was locked up, so why wouldn't they give me the information needed so I can pay his debt... Plus... I really need to know if someone is stealing my son's identification as well!
Well I called Citizens Bank and they told me my son doesn't owe any money. And that his account was at $0 before it was closed out. Well that's funny 'cause GLOBAL JUST TRIED TO COLLECT $2323.70... Which is a lot of money to try to steal from a 19 year old! BE VERY CAREFUL... You definitely don't want to give any money to this company. Contact the creditor directly to make sure the debt is accurate... And pay the money directly to the ones you owe to make sure the money is going to the right place.
I was recently contacted by a company in Georgia who said my mother owed money on an old credit card and since she is very elderly, they would do the moral thing and not charge her very much to pay off this old bill. There were several flags that were thrown up but when they called me and I was sitting at the desk of the VP of my bank, I let the woman talk to the VP and finished with my talking to her tomorrow. She never called me back since the 3 of us spoke. So I called our local Consumer Credit Counseling Services after checking my mother's credit report. The credit report did not show that my mother had any debt sold to any company so I was confused as to how the company would 'buy out a bad debt' that did not exist per the credit report. The woman at CCCS informed me that this is a common tactic, they have ways of getting information from credit reports, that there is a big, slimy problem in Georgia with companies like this.
So step forward one month. I saw that I had 2 withdrawals from our account that goes to a company with similar names. One of the companies called today and I told them it looked as if I have been making 2 payments a month for several years. After giving it a closer look, I discovered that one of the withdrawals is to a company called Global Credit & Collection Corp.
I called my bank and asked what info they had on that ACH and they gave me the phone number to their bank in Joliet, IL. I called them to see if they could give me any information they have on that company and they were only able to give me their phone number but their address was in Ontario, CN. I called the number I was given and finally reached an operator. She stuttered/stumbled as she answered the phone, asked what credit card or company I was calling about and when I told I only have an account number she took it, plugged it into her computer and said, "Oh, I don't have access to that account," and sent me on. Another woman answered the phone, I only gave her my name and she asked me to hold. I held. For more than 5 minutes and realized what they were doing so I hung up and called my bank and have stopped all further attempts to withdraw money from my account.
I googled them and found this information. We didn't have much money taken out of our account but I hate that I have given them any money at all. After the event that took place last month, I am trying to be less trusting (just because they have information about an account we might have had previously doesn't mean we still owe money) and not take other places at their word. I am attempting do more investigating and checking and printing out my credit report helped tremendously. Be careful of this company and others as well. There are wolves in sheep's clothing!
This company only consist of two UNTRUSTWORTHY men. As of two weeks ago, I found out that I am still past due with Dodson Properties Management. However, I have records, paid in full letter and cashier check showing EVERYTHING was done. I had rented from Dodson Properties and after leaving in 2014 I had a balance of over $2,000, it was turned over to Chris ** and Bill of Global Credit System. I was harassed and threatened on many occasions. He asked for $250 every 2 weeks and nothing lower and then that was an argument if he didn't get the amount.
To make a long story short, my last payment to Global Credit System was March 2015. When I call Dodson Properties Management to get a letterhead that I was paid in full with them they informed me that they have not received any payment of any kind and it's past due. I spoke with the Executive Director and she confirmed no payments made.
We spoke for a few to understand what was going on and how I made my payments, the harassing phone calls, and much more. She has a copy of the paid in full letter with the cashier check made out to Global Credit System, she advised me she will get to the bottom of this by the end of the week, cause apparently this has happen before. To everyone and anyone that gets a call from this company DO NOT GIVE THEM ANY MONEY WHATSOEVER, give it to whomever you owe it to. I've never been so angry or frustrated cause I feel like I just lost money and want to take this to court so no one else feels my pain.
I opened a HSBC account in 2008 and over the past few years the account went into collections due to losing my job. I had a payment plan set up with LVNV Funding and was making the payments to them via an automatic deduction from my checking account. 6 months ago LVNV sold the account to Global Credit. I tried unsuccessfully to find out where to send my payment with no luck. 4 days ago Robert ** from Global Credit called me and told me that I owed them X dollars and wanted to know how I was going to pay it. I told him that I had to speak with my wife and would call back.
He called everyday for the next 4 days, instead of waiting for me to call. I spoke with my wife and we worked out that we could send 100.00 a month. When I called today to set up a payment plan he wanted access to my bank account on a monthly basis. I told him no and that I would send a check each month. He said he wanted 250.00 a month, 100.00 a month and he wouldn't even contact LVNV to tell them he was getting money. I will send the 100.00 and I told him I didn't want any more phone calls harassing me. He just kept badgering me saying he wanted 250.00. After reading all of these other people's issues I think that something should be done about this company. The way he talks to people and demands money is ridiculous.
I received a bill in the mail saying that I owed money for one of my accounts. I spoke to a guy named Robert who is in charge of my account. I tried explaining to him I was having difficulty paying the bills and that I could make a payment in March as soon as I got paid. This was not satisfactory to him. He said "No" and he hung up on me. He was rude, mean and unprofessional.
I'm not sure if he was trying to intimidate me because I am a female or if he was just obnoxious and thought his crap didn't stink. I deal with the public on a daily basis and I would never speak to someone in this manner. They are supposed to be in the business to help people but not this man. He did not want to listen to what I had to say and he wouldn't let me talk. I was so upset afterwards. I would like to speak to a supervisor because I never want to deal with this man again. I have no problem making an arrangement with a civilized human being. I just can't believe how I was treated.
How do I know I can trust these reviews about Global Credit & Collection Corp?
- 636,825 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
This company keeps calling me at work, on my (and all of my family's) cell phones, and my home number. I am on the Do Not Call list. My numbers are unlisted and they do NOT have permission to call me at work. I've tried contacting them multiple times to cease and desist and they refuse to provide contact details. I've filed a complaint with the Illinois BBB and Attorney General because the number they called from, 8778659825, is listed as coming from Chicago. All of my loans (Student Loans, Car) are completely up to date and still with the original issuers (haven't been sold off for non-payment). I have NEVER taken out any Payday loans. This company claims that I took out these loans in 2012 yet they waited three years to start collecting on loans I never paid on at all? These people are lowlifes and have no right to be calling me whatsoever.
My mother received a mail letter from them stating the collection was for $56 owed to JCPenney credit card (Synchrony Bank). The letter had a global account number (their internal number), an original account number (prefixed **), and the amount balance. My mother knows she had paid all her balances in full and stopped using the card few years already. If she had balances unpaid, she would at least receive them in the mail, perhaps a few times, correct? Anyways, the collection agency or group information is as follows: FROM ADDRESS: Global Credit & Collection Corp, 5440 N Cumberland Ave STE 300, Chicago, IL 60656-1490. MAIL CHECK TO ADDRESS: PO Box 129, Linden, MI 48451-0129
I was curious and skeptical about the letter, so I called the number (855-240-6541) on the paper on behalf of my mother. Some guy with an army-like voice answered and asked to speak to my mother and have her consent to have me speak on her behalf. The only verification he needed was her full name and home address. Seems fishy to me. When my mother handed back the phone, the receptionist began telling me about the situation of the letter, the amount to be paid (this dated back in September 2012), and then asked whether we would like to pay by check, etc. I asked for clarification at this point. I asked him for the paperwork of the balance owed, dates, transactions, etc., in which he said he had no record of them. He then added that his client JCPenney/Synchrony Bank has all that information. So I asked him to request that information sent to my email or home address, then we hung up.
My next step was to call JCPenney credit card services. They asked my mother to verify using full name, social security number (we denied), and then her birthday. After explaining them about the situation, they acknowledged it was the case. They added to the effect that they don't have any information or paperwork on the balance due because they handed off to the third party called "Global Credit". I told them that the third party collection did not have any information, so they recommended that I talk to a person. I thanked them for their time and called Global Credit & Collection Corp once again.
This time, a guy (Jeral **) answered, verified, told me about the collection, and then asked whether I want to pay with check, etc. Do these people expect people to pay them immediately? I told him I wouldn't pay a dime until I have proof of paperwork. I realized the original account number was prefixed with ** on the mail letter, so I asked him to verify the full number, in which he said he does not have it. So I hung up. See ya!
I have been making payments to them on a Citibank credit card for a few years. When I signed up with them I was told it would be 0% interest on the payments. When I became suspicious recently and looked carefully at the statements sent to me, they are reducing my balance by only ONE PAYMENT per month. I get paid twice a month, so I am actually being charged 50% interest since they are keeping my other payment. I recently have begun a debt consolidation program and have been trying to call Global to have them stop the automatic withdrawals from my account. I have left 3 messages in 2 days, at different times of the day, and have not received a callback. My last message I advised them that I am going a different avenue of payment and want them to stop my withdrawals. I also told them that I have left them 2 previous messages and if I do not get a call back I will be calling my attorney.
This outfit has been calling and sending notices in the mail to us claiming my father ran up over $2400 debt on a Citibank card. My father has never applied for or used such this card. I know, I pay the bills around here. I have already reported them to the AG office here in Florida. The person talking on the phone to me was aggressive and rude, constantly interrupting me, claiming he would call every day. The only thing I can say is it has to be a scam. The notice in the mail is sent on a bulk mailing permit.
Tonight I got a call from this company. They told me my husband had taken out a loan online. They asked me to verify my address and info. They say he took a online loan and that it was deposited into my husband's Bank of America account in 2008. I told them that he never took a loan online ever. They say I need to fax them my bank statement for that whole year, 2008.
I ask for an amount they claim he borrowed and they did not have that info, only that he owed them $998.00 that included interest, but they don't know how much he had borrowed. Wow, they even say that my daughter co-signed the loan. When I called my daughter she told me that last year she was threatened by this same company and they even called me last year telling me they had a warrant for her arrest. She paid them a settlement of $300.00 that she had owed Bank of America and they stopped harassing her, and started calling and harassing her again this week with more threats. I'm glad she told me it's fraud, to ignore them. My husband does and has no online loan, and this looks like it's fraud 100%. Don't pay or send them money.
Friday, I received a call from someone named Denise stating that she had to serve me with complaint papers and wanted to know where to serve them to. I didn't give her any information as to where I live nor do I intend to. Her last statement to me was "Sharon **, you have been served". So, I called the number and I was so afraid that I forgot who I talked to but whoever it was practically accused me of fraud regarding my Continental Finance account. When I told him that I could only afford $25.00 a month, he said "Oh no, we need a minimum of $150.00." Told him I would see what I could do. Next thing around 4:30, Denise calls back and wanted information and I asked her where she was calling from and she said she's a private contractor who handles different companies.
Again, I refused to give her any information about where I live and I told her that if she showed up at my job, there would be problems. She told me that she had a job to do and her last statement to me was "Sharon **, this is your final warning". So today, I was out with my brother and told him and he said "Oh yeah, someone called a few weeks ago and I asked what it was in reference to but they refused to tell me so I didn't give any information". While I am afraid that someone will show up at my job, I am also prepared to file a complaint if they call me at work, if they show up at work or if they call my co workers or supervisor. It is a shame that this company is allowed to get away with it and hasn't been shut down.
I keep getting calls from this company regarding an outstanding bill. I do not have any outstanding bills and have told them this. They want me to give them all my identifying information. I even called and spoke to a manager who said she would take care of the problem after I had told her the situation. I am still getting the calls. They are rude when you speak to them and are unable to tell you what they are calling you about unless you give them your social security number and address and birth date which I will not do. If someone has a suit against this company, add me to the list of people who feel they are being harassed.
I received a call a few minutes ago and when I checked missed calls on my home phone I had missed several. The calls came as unknown caller. I answered and a foreign gentleman asked to speak to me and I said “This is she”. He asked for my SS # and my address to verify. I told him I could give him the info but he needed to tell me who he was collecting for, he said he couldn't ‘till I verified my info and I then hung up. I decided to google the name and I found so many complaints. I am glad I didn't give my info.
This company has been calling ALL hours of the day AND night asking for some chick named **. I've had this phone number for a while now and it is a small business phone. I keep telling them that there is nobody here by that name and to remove me from the calling list, but I am still getting these calls. Now, it appears they have an automated call thing setup and I get called and then hung up on. With these practices, even if it was my debt, I wouldn't pay it, out of mere principle. This is the only place I found to leave these people reviews, if you're getting calls, make an account and leave a review. One day, they are going to get sued for harassing the wrong people. I HAVE RESORTED TO IGNORING THEIR CALLS.
They are taking money out of my account without a phone number on my account. I need to call them and there is no phone number. I WANT A NUMBER. Does anyone have it? I have also read something about a lawsuit to Global Credit & Collection Corp. by a woman in New York. What is that all about? It tells me this is not a safe collection corp. I want to know how I can change it and have my payment go to another company, one that will keep in touch with me and let me know what my balance is, what the payment is for, what kind of company they are, and I want a phone number placed on my bank statement - I don't want them using my checking account. Better your company or there will be another lawsuit...
I had a TD Visa Acct with $10,000 limit. I was below the max limit when I fell sick with Lupus and a neurological disorder that presented like MS. I had 27 falls in 2010. I was unable to pay my Visa as I could no longer even work part time. My condition worsened to the point that 24 hour care was necessary for my safety and comfort. The pain has increased to a level that my quality of life is below the level of standards for a human to endure. I wrote a very humble letter to Toronto Dominion Bank of Canada and stated the facts quite clearly. Doctors prognosis was clear. I was moved into a full care facility with nursing staff, meals provided and small accommodation Dec 20, 2010.
In total I have had over 45 falls, I've broken all my toes, torn ligaments in my knees and broken my tailbone. My hips have been so badly bruised they ache constantly without letup. I have repetitive shingles outbreaks from the stress and anxiety my situation has left me in and I don't have a personal support network in place as my family are not there for me. I asked T. D. Bank if they would forgive me my debt as there was literally nothing I could change and that was at the advise of the Debt Management Agency of B.C. The bank never responded to my plea, nor the Doctor's letter of substantiated evidence on my behalf.
I am so sick that instead of freezing the debt at that time they allowed it to accrue interest on the unpaid balance and now the outstanding amount owed is $21,994.28. To Top That... the above mentioned credit collections agency is now offering me a one time only settlement offer of 50% off that amount. Now that would bring it down to almost the amount it was back when I phoned Visa and told them I could no longer make payments to them. Isn't that IRONIC? I live on a provincial disability pension of $926.00 a month. I have no car, no property of real-estate, no RRSP's, no pension fund, nothing valuable and I walk with supports such as canes, mobility walkers, or wheelchair assistance.
How can I make a difference in my situation that would satisfy the wolves ever-constant at my door. I know I have tried my best and that is all I can do. My situation is not one of recovery and each time I receive a notice or threat from this collector my last threads of dignity are plucked from me and I feel the sad humiliation of defeat and basic poverty again.
I paid off my account already since last year but still they're reporting that I haven't paid it off.
These people are scammers. I have no outstanding payday loan debt. I told them to tread lightly on this call, because I'm a law enforcement officer in Houston, Texas and they hung up.
Very disappointed in Macy's. We had fraudulent charges on our Macy's account from a state we had not been to. Macy's told us the charges had been cancelled and yet they still submitted to Global Credit and Collections. They keep calling and writing. Not sure who to be angry with. Macy's always responds on social media but they don't solve anything.
I received a letter from this company stating I owe an amount of $757.36. The next day I received a call from a guy named clark, but wouldn't give me his last name. He told me the amount I owed and I needed to pay it asap. I asked him about the amount that was owed. He stated I had an outstanding Best Buy bill. I told Clark, impossible, that very amount was paid off 2 weeks ago. He told me that was not true. I told him I am looking at the receipt while I was talking to him. He continued to argue with me. I asked him where his office was located (baiting him). He stated all over the United States. I told Clark it was kind of funny that when I look up his company it says they are based in Canada, the letter I got says they were in Chicago, the letter was mailed from Birmingham, Al and he is calling me from a Georgia area code. It got very quiet on the other end of the line. I advised Clark that I was a law enforcement officer in Tucson, AZ and he called my work cell phone. Clark hung up. I called the number back several times and got nothing but a busy signal. Be careful folks. Complete scam..
I too received a voice mail from 888-435-3095 called back and talked with a rude lady (Mrs. **) who verified my info and told me to make a payment on some debt I owed. She started telling me how she was going to sue me etc. I started asking questions like where are you located? Said all over the world. I told her to stop right there. That's a FDCPA violation! She said Detroit, MI! I said how can you sue me in Wayne County? And I don't live there! Lol she hung up. I called back, talked with (John **), he too was rude. Asked him what is this place. He said a collection agency & law office. I said I want to talk to an attorney. He said no it's not one here... hung up. This place is a scam, people. I talked with a FDCPA attorney and they confirmed this is not a real company! Be careful, people!
Couple Months ago, I was called into HR. She advised me that someone named John ** called and gave this claim number and to contact them. No sooner had I walked to my desk (which is literally 5 feet away) I had 2 missed calls and a VM that was silent on my work phone. So I decided not to call the number until I left that afternoon because I would not be able to "address" them in a manner I would have liked while I was in the office. Few minutes later, I received another call from private, I answered. It was John and he said "Can I speak to (my name) or (my supervisor's name)". I asked who was calling. He again said he needed to talk to me or her, then said I'm assuming this is (my name) since you don't want to give me a straight answer. Let me just get to the point, I need your location so I can serve you with some papers". I asked what papers he was talking about. "You will just have to find out once I serve you the papers". I again asked what they were for, what company he was with, etc.
At this point my HR lady came out with a sticky note (obviously she heard my conversation with him) that said "Advise him he is not allowed to call you at work". I told him that this is a business phone and by law he is not allowed to contact me here. He said, "well, give me your cell number". I said, "You managed to get my work number so I'm pretty surprised you don't have my cell, I will be calling the toll free number he provided earlier at my convenience and deal with this matter then". He said, "I will give you until 2 pm to contact me or I will be coming to your place of employment to serve you". I just hung up on him. So, I called the toll free number later that afternoon when I left the office.
They only answer the phone as Global, I gave her the claim number and she said will you verify that you have received mail at..... I said first off before you start asking me questions let me ask you who you are and what this is about. She said I can't give out any information until you verify your identity. I said "why would I verify my identity to someone I don't know and to a company that seems so far to have less that savory business practices?? She said it was in regards to charges that have been brought up against me and that they were a pre-litigation company that needed to serve me papers. I advised her that they have already broken the Fair Debt Collection Practices Act by contacting me repeatedly from a private number at my place of work and failure to identify the nature of these "charges", so I wasn't verifying anything. But she can give me a fax number or address so I can hit them with a Cease and Desist letter.
She said she was glad that I knew my laws but they were completely within their rights with what they were doing and that they don't give out their address or fax number (but they are such a reputable business, huh?? ) and when I was ready to take this matter seriously, I could call back and until then she wished me the best of luck. I laughed and hung up. I went to a meeting shortly after and while I was there, I received a phone call from a number with my are code I did not recognize. Being that I was in a meeting, I just silenced it. They called back 6 times in a row back to back and I finally answered and lo and behold, it was my new best buddy John **. He said, "Yeah (my name) I was just contacting you back because it is almost 2.......". I hung up, didn't even let him say what he had to say. This unprofessional, for lack of a better word, dummy really just called me again after I had already contacted the number he gave me and they knew I didn't really care what they had to say.
Once out of my meeting, I called the number back, it rang and rang then said "the federal investigations line does not accept incoming calls". Ooh, guess I was supposed to be real scared now. I have racked my brain thinking of any place I owe money and other than an old medical bill I can't think of one. Whether or not I owed anyone anything is besides the point though, if I had legitimately owed, I would have not paid just because of their horrendous methods to collect. After my meeting, I went home early, which doesn't happen often, so I took a nap. But before I did, my mother tells me that she received a call from John as well. Really?? When I wake up after about an hour, I have 8 missed calls from yet ANOTHER number in my area code, this time though with a voice mail. I checked the message, yup, you guessed it, my buddy John. "I gave you a chance to contact me before 2 pm but you failed to do so, so now the next step is court. Your claim number is ......and if you don't contact me immediately I will have to serve you papers at your place of employment. You have been officially notified".
By this time, I'm shaking in my boots and just can't wait to settle this mystery debt/charges/claim/whatever, right?? Umm, no!! I am very angry and so I call the number back again. Give them my claim number, AGAIN, and again get the same. "You have to verify your address first, otherwise we can't tell you about your account". Amused somewhat and wanting to play their little game with them, I advised them I would not discuss my account until they verified their address. Same thing last person said, they won't give it out. He said, obviously a little put off by my smart comments, when you call your cell phone company and cable company don't you verify your information with them?? I said yes I do, but I am calling them, I know they are an actual legitimate company unlike you who will only tell me you are with Global, I have to protect myself because for all I know this is a scam. Conversation goes on for a few minutes with me having an attitude and trying to get an address.
He finally says you can have your attorney contact our compliance department and I wish you the best of luck. I think they are trained to say that, like it's going to invoke some sudden change of heart on my part and I'm going to hand over my account information to them. Anyway, haven't heard a word from them since and was glad. Until today, I received a private call. I usually do not answer these calls at all but I answered against my better judgment. "(my name)??" I said who is this? "This is Claire from Global how are you"? She seems very cheerful and nice right?? She goes on to say they were a locating firm and were attempting to locate me and my claim had been flagged as incomplete. So she just wanted to follow up with me to see if I wanted to handle this matter before they had to take further action.
I advised her that I had spoken to them already and advised them that my attorney would contact them to not call me anymore. She said well, she just wanted to make it easier on me and if I was interested in taking care of it. I said "No, y'all have contacted me illegally (she interrupts, it's not illegal). I continue, "yes it is illegal when you call my job numerous times. Call me from private numbers. Fail to tell me the origin of this "debt". Threaten me, try and intimidate me. And call numerous times to my cell". She said "well our next step is court and as your attorney will tell you, you don't want a judgement against you because after that, we will garnish your wages". I laughed and said "You can't garnish my wages in Texas". She interrupts again this time yelling, yes we can garnish...I cut her off and said "Don't try and play me honey because you will lose every time.....at that point, I hung up. I don't have time for these people.
I am a fairly educated woman and they don't scare me a bit but I feel sorry for more timid people who fall for this and get scared and pay these people. From what I have read on the internet, they have been hit with millions of dollars worth of fines, which does nothing to a billion dollar company. I hope enough of our stories will make someone do something to stop this.
They called for my husband on my cell phone. He said he is collecting a debt that he may not be aware of. I can't think of anyone who we owe money to and he said for my husband to call for his options. Really? 8772341834, that's the number he needs to call and for him to go to his office-where is his office?
I received a phone call from a Global representative. I had never heard of the company and wasn't sure if the information she provided was true or not. I don't believe that it was. Anyway, she tried to get money out of me. I was not comfortable with this conversation nor with her telling me I would be served papers on my job if I didn't provide my card information TODAY. Then, I decided to Google the company name and saw all the complaints on them and their methods of ripping people off. Shortly afterwards, I received another call from a different person saying she was preparing to serve papers to me and where was my location. I told her I was at work and that she could serve me at work. She conveniently hung up afterwards. I want this company investigated. I do not want to be harassed at work or on my personal cell phone.
A gentleman called my father and said I need to call him, it was very important. I called the number he gave my father, first it said, I won a trip to the Bahamas. 866-368-6556. I called my father to be sure that was the correct number he gave me. Then this man called me on my cell, not sure how he got it, and said there is a claim against me, not sure what the name of the company, he said he was just the locator. He gave me 866-268-6556. I had his number from my caller ID 856-432-4725 and he gave me 866-267-2810 to call and if I didn't, further action will be taken. I called the number he gave me and Amanda ** answered the call and said I received $1,120.00 from a Loan Shop on April 14, 2009 through a bank in my area. I told her it wasn't me cause my credit score is too low to get a loan from anybody. Then said it was November 14, 2009, and I could pay $612.00 instead to stop further action..
I looked up the number on the internet and it said this was a telemarketer that has been FLAGGED, and I saw a few other people who went through the same lie I went through. This happened on March 4th, 5th, and 6th, 2014. I then looked up the Loan shop she said I owed, and the address was out of the country, West Quay, Ramsey, IM 99. I then called Lifelock they also did the research to find out there has been a lot of complaints against this company. At first I was nervous, because I know I didn't want to go to court, but now I know this company is trying to get money from a lot of people.
The thing to do, is not give them any personal information, credit card information, because there are so many people who have had their identity stolen,as I have. They make it sound really good to scare you into giving them money, BUT PLEASE DON'T DO IT. KEEP YOUR MONEY FOR YOUR BILLS OR WHATEVER. There are so many people out there playing games to get people's hard-earned money.
I received an alert from my credit score monitoring company that a "new hard hit" inquiry was on my credit report through TransUnion. The hard hit was "Global International". This was on or about 7-4-13. Then I received a notice that I had another hard hit "Global Credit & collections" on or about 7-4-13. Then I received a notice that my credit score dropped 20 points because of too many hard credit hits. I don't understand how a company that I have never heard of can get their hands on my personal information and hit my credit twice?
Well Since Experian monitors TransUnion, They put the hard hits on their system and this filtered down to Equifax. I am not in collections on any of my accounts and when I pull my credit report, every account states paid on time and is green. So all of this is a mistake or just a scam to make me purchase a credit lock. After research, I have found this company is not even in the USA. They are based out of Canada and can do whatever they want to your credit. You don't even have to owe money to anyone. They have the power to get your information, pull unauthorized credit reports, open fictitious accounts in your name and just stick a balance there. It could be $1.00 or $100,000.00.
I reported them to Ftc.gov and Experian quickly removed them. I talking less that a day. I think Trans Union needs a good class action lawsuit for releasing my personal information and causing me all the time to clean up their mess. Even though fictitious information is removed from my credit report. The perpetrators still have all my personal information forever.
I have had similar experiences with this company. I have no idea why they are calling me as I pay my bills on time every month and was told when I bought my new car that my credit had nothing negative on it. I knew right away that it was a scam. I would never give personal information to anyone over the phone. If this was legit then they should not have to ask for my address or where I work. They are just hoping that if they threaten enough people with fake legal action that people will be scared into giving them their personal information. I laughed at their "You have 24 hrs to rectify the situation or we will be serving you with legal papers" threat. If the mob can't get away with this then why should companies like this get away with preying on the elderly and poor. Never give intimidate you into giving your banking/credit card information over the phone. Even if you owe money to a financial institution they do not have the right to retrieve the money through harassment or intimidation.
Received a call from a man named Ray ** #904-758-4031 at 11:14 am on 2/13/2014. He said he was trying to reach my sister and asked if she was available. I told him she was not and I was not able to talk at this moment. He said she was in trouble and he needed to serve her paperwork immediately. I told him I could not pass along any messages at this time, I was not able to write or anything. He was very rude so I hung up on him. He repeatedly called me 3 times before he finally left a voice mail stating he received paperwork that he needed to serve her and he wanted to verify her address. He left a number and a claim # and said she had ONE chance to connect and take care of the matter. He said, "You have officially been served," at the end of the message, which is comical because he had not served anything to anyone.
I called the # 866-262-2290 and there was no answer the first time. I called back a while later and someone answered and said their name was "Jimmy John" and seemed surprised when I called him out on it. He said the business was named Global. I asked him what kind of business this was. He said it was a Pre-Litigation company. I asked if it was a debt collector. He said no, it was pre-litigation. I asked why they were contacting my sister and he said that he couldn't give me the information. I asked if there was a lawsuit, which he implied, who was on it and why wasn't it registered with the courts. He said there was no lawsuit yet, but there was a complaint filed to them by a business regarding my sister. I asked how they were serving paperwork if a lawsuit had not been filed. He told me just to have her call them. I said I would advise her not to contact them until actual paperwork had been received. He said that I was doing her a "disservice" if I did that. Then I hung up.
Ray continued to call her other relatives, even calling family across country and trying to get contact information for her. In the meantime, she called the number Ray called from and was not able to reach anyone. He does not answer and his voice mail is full.
This lady called my work and told my boss that I had charges filed against me like she was a detective and that if I didn't call them back, I would go to jail. She totally misrepresented herself and I almost lost my job due to her doing that.
I had the same experience as everyone else. The "locator" started by calling my mother-in-law before 8 am, scaring her and telling her I was in trouble, asking her to give me a message to call Global with a claim number, etc. then proceeded to call her three more times that morning. Then a few hours later they called my direct supervisor and said basically the same threatening information about a claim being threatened against me. Right after that this person who identified himself as John ** with ** locator services called my personal cell with a number matching my personal cell's area code.
I believe they use a computer program to have their phones match area codes to make you actually believe they are in your area. The ironic thing is my cell's area code is completely different than the state I live in, but they didn't catch their mistake! He called my cell four times in one minute so when I finally answered he refused to give me any information except I was "number two on his route" and he was on his way but again wouldn't give me any information. But he said the same to me, that I needed to call Global at the toll-free number and gave me the same claim number.
I called Global and upon giving my claim number was transferred to someone in "processing" who said I had fraud charges filed against me and she could take care of it if I provided my credit card information for 18-months worth of payments! I refused to give her any information and asked her repeatedly to provide me with written documentation of this supposed debt, as I believe it's all false and a scam. She kept telling me "They don't do that," and refused to give me any of their contact information, not an address, fax number, email, website, nothing! When I asked to speak with a supervisor, the supposed supervisor says the same things to me.
I finally hung up and started doing research online about Global, which in 2013 changed it's official business name to Affinity Global. They have been fined millions of dollars for all their illegal business practices but are a billion dollar company. I believe they profit off people who they succeed in scaring and who don't know any better. I continued to receive phone calls from them and their horrible, screaming "locator" through the next morning, again before 8 am, which is illegal. Through the BBB's website I found their information and a supposed email that doesn't work. I tried the fax number and have faxed three letters asking them to stop contacting me, my family and place of employment and asked them to only communicate with me via mail to provide written documentation of the supposed debt.
I'm pretty sure they received my faxes because I haven't heard from them which is why I know they are collecting under the name Global, but operate according to the BBB as Affinity Global. It's all the same company and they operate out of North Dakota and Canada and you will notice their accents if you pay attention. I filed complaints with the BBB and consumer financial affairs with the government. When BBB sent my complaint to them, they tried emailing me to tell me they couldn't find any information on me, which I don't believe. They also told the BBB they tried calling me to resolve the issue but my number was disconnected, which is also a lie.
Their story is it wasn't them because they have no information on me and their name is now Affinity Global, not Global. If you call the number they've listed with the BBB it calls a company called Affinity Global but the collection number they threaten you with will and answer as Global. It's all one giant mastermind! They must have their local BBB in their side as well because the BBB person who contacted me seemed to clearly be in their side and wouldn't listen to what I was saying and was happy to close my case when I told her I clearly wasn't getting anywhere. I'm not sure if anything will come of the complaint I filed with the consumer financial agency. Just google Global and Affinity Global and you'll see all the information I found.
Global Credit & Collection Corp Company Profile
- Company Name:
- Global Credit & Collection Corp