General Revenue Corporation Reviews

I was behind my student loan. I made monthly payments of $105 to them because they told me they will take my 2013 Income Taxes. I agreed to the payment and before I did my incomes tax, I called to check the status of my account. When I spoke to someone, I was informed my account was updated. I filed my taxes, checked the status of my tax refund and found out the IRS will be keeping my money because my refund has been applied to a past due obligation. This is **! The whole point of making the payment arrangement was not to have my 2013 Income Tax taken away from me. No one in General Revenue Corporation is available to take my call.

General Revenue Corporation called one of my clients, saying they found her place of business by looking up my name, and harassed her for my information. But they were looking for the wrong person with my same name. They were pushy and rude. I called GRC and cleared up the mistaken identity, and then I asked them to call my client and apologize and state that they were looking for the wrong person. They told me it was illegal for them to call my client back once they knew I was the wrong person. I don't know if that's true, but the woman I spoke to was also rude to me about my request. Having a client contacted and harassed by a collection agency is very bad for my business. Their irresponsible actions and attitude are unacceptable.

I placed a call to GRC to learn what my payback options are for a loan. The woman on the phone said she would go over my "payback options" but that she first needed my contact phone number. I told her I did not want to give that to her and I had every right not to. I then again asked for my payback options. She said she would give those to me after I gave her my contact phone number, which again I refused to give. We went back and forth for a few minutes the same way until she finally said to me, "Then stay in default!" I then told her I was contacting the Attorney General, which I have done.

I recently discovered that I have an account with a company. The way I discovered was when I pulled my credit report and this company are reporting "two accounts" to credit bureau. I arranged monthly payments of $100 to be taken out from my account each month and also I requested a copy of my loan documentation. I advised this company that I was under the impression that all my Sallie Mae loans were in one sum which is currently up-to-date, but I guess this one wasn't. I received the papers that the General Revenue sent me and when I reviewed them, amounts and accounts do not add up. I was not trying not to take care of the matter but I am not willing to pay additional money that I do not owe. Based on the papers, I think this company is very shady and they do not calculate their numbers correctly.

On 24 Aug 11, Kelly called and left a message that it was important to call her back. I returned the call on the same day and Jeff answered. He demanded that I contact our son who had listed us as a reference. He used threatening tones and was extremely abusive--absolutely no tact. I tried to explain I had no recent contact with him, and after verbally abusing and interrupting me, he hung up. I called back at the same number and Angela answered. She said Jeff had removed my number. I indicated to her my position that I would be pursuing an official investigation into their practices and refusal to divulge information required by law.

Liberty University, through General Revenue Corporation, is reporting fraudulent and inaccuracies on my credit file, resulting in denial of credit.

The call I received was for Victoria ** and was live on my answering machine that is answered by a male voice. The voice told me this was about a debt Victoria has. The voice said the message was private, but the voice answering for the answering machine should have told them the call was not necessarily going to Victoria's private line. I received three calls, an hour apart, from 8 am to 10 am on August 9,2011. I know someone by that name, but she does not live at my address.

I recently had to do business with this debt collection agency because I had gotten behind in my student loan payments. I came to an agreement with this company to pay my monthly installments and I paid them with no problems and no late payments for 10 months straight. The agreement stated that after 10 months of making good on my payments, I would be back in good standing and my case would then leave their office and return to my original lender and my credit would be restored. Everything was going great. Then, I received phone calls from my mother, my sister, my aunt, and even my grandmother, telling me that some undisclosed company had called them stating the following, "(My name) has used you as a reference and I wanted to ask you a few questions about her as well as can you tell me where she is".

I have been receiving telephone calls from General Revenue Corporation every month looking for someone that does not live at my address, stating that I should pay this person's student loan. I told General Revenue Corporation that I don't know who this person is and I don't have a student loan. I'm a disabled person, and I get nasty phone calls from this company every month.

They called my mother when the loan went to collections and told her details about it like i was going to be garnished, that was renee. Like i said i have made arrangements to pay the loan, i am struggling extreme financial hardship, personal situations but their collection tactics should be dealt w. Jeff also told me that when they were done w/me i would not be able to buy a cigarette. He told me how much my car payment was and told me i was stupid because most people only paid 300 a month for a vehicle. I don't want to allow them to get away with using these tactics.

Pursuant to the above referenced I was contacted in regards to my over-due student loan by General Revenue for Michigan Guarantee. I made an agreement to pay $100.00 a month which was to be automatically debited from my bank account.

Mr. Alpol contacted me by phone at my place of business after I had contacted GRC to let them know that I needed a current balance owed and that I would call them back within a two week time frame to set up repayment terms. I did not originally speak to Mr. Alpol, and he is not my assigned case manager (Ms. Bobbi Messer is listed on all documentation).