General Revenue Corporation

General Revenue Corporation Reviews

Cincinnati, OH

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General Revenue Corporation Reviews

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    Page 1 Reviews 0 - 10

    Reviewed Nov. 16, 2023

    Concerning membership card, we must use one Card. All Family members who live in same address, I'm married, my mother have to wait me when I'm free to go buy something with her, this is not fair. She don't want to have card cause not often goes there.

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    Reviewed July 4, 2021

    Over 60% bill paid. On time $100 payments x3 months every week from auto withdraw from bank. I make $9 hr. Tried hard. Turned me in to collections. I came to them when I discovered debt that was 3 yrs old. Ruthless.

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      Customer ServiceTransparency

      Reviewed Jan. 8, 2020

      I've been dealing with this company for months at this point. The phone calls are very persistent. I've requested that they not call after 4:00PM CST because I work at 4:30 and will not be able to answer, as cell phones are not allowed on my work floor. Today I received not one, but three phone calls about (maybe?) 2 hours between each. I typically do not answer phone calls I don't have saved in my contacts. When/if they leave a voicemail it's usually 20-30 sec of background noise/air.

      I only make about $600/$700 (maybe a little more) per month and they're currently wanting me to make $150 bi-weekly or $300/mo for a $3,758.22 debt to the University of Northern Iowa, which I cannot afford (hence why I dropped out in the first place after a year & a half) and have made this clear to them numerous times.

      They do not offer income-based payments and I feel like I am trapped because there is no way I can afford half of my monthly gross pay to this company. My credit is screwed and I more than likely won't be able to move into an apartment in a location where I would have better/more job options. I feel like I'm damned if I pay and damned if I don't.

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      Customer ServiceStaff

      Reviewed June 12, 2019

      I came into contact with GRC because a loan I acquired from DeVry was sent to them. I was never informed that my debt was being sent to collections and when I called them to pay the $299 that I owed they told me I owed over $500. The extra was due to fees added because the debt was sent to collections (GRC). When I told her I was never even informed that the debt was being sent to them she proceeded to scold me about taking a few months to track down who my loan was sent to and how to contact them.

      She talked to me like I was her disappointing step daughter. It was extremely unprofessional. I then tried to arrange to pay off the debt in two payments and she refused to set up the second payment and said I need to call back after the first payment to set up the next one. I told her I didn’t want to do this because it was hard enough to get ahold of them this time and now I’m being charged over $200 for it. She still refused, co to ours to be rude and condescending and now I have call back in a month to schedule a payment that I tried to set up today.

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      Customer ServiceOnline & App

      Reviewed March 12, 2019

      This is what you need to know. GRC is a legit collection company. They work for Colleges and Universities to collect both Private student loans and Perkins loans. So many people think they can call Navient, FedLoan, Great Lakes, Nelnet, Cornerstone, etc and get all the answers. The truth is that if you have a Perkins loan or a private student loan (especially one through your previous school). These loans do not get serviced by those big-name loan servicers. You have another servicer out there and you need to find out who it is. You should be able to access this for Perkins loans on the website www.studentloans.gov. If you have a private loan the only way to verify that will be calling the school or looking at your credit report.

      When you call GRC they want your SS# to look up your account. I can understand you don't want to give it to them. Give them your name (what it was when you went to school) and the name of the schools where you received loans. If they can't find you based on that hang up. The best advice I can give you is to find your loans without calling GRC. If you work directly with your college or university you will probably find out that with a little paperwork the matter can be resolved. Also, this could save you money on collection costs.

      I can't speak to GRCs calling practices. I used to work at a school that had GRC do the collections on their private student loans. So GRC isn't a scam, and you probably do have a loan you are unaware of. Most students don't know that if you call your school you will most likely find someone who wants to help you figure out your student loan issues. Also www.studentloans.gov is the best source of info on all your federal loans. Perkins borrowers should get consolidated in most cases so all the loans qualify for Income driven repayment. Best of luck to you all!

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      Customer ServiceStaff

      Reviewed Oct. 12, 2018

      The tactics employed by this organization are despicable. Called my ex-wife's brother-in-law, who I haven't seen in 10 years. Called the personal cell phone of a co-worker looking for information. Called me at my place of employment 8 times in 3 days, including 4 times in 4 hours on a single afternoon - after I wrote them twice and told them to never call my place of employment again. Rude, unprofessional, and deceptive in their practices.

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      Customer ServiceStaff

      Reviewed Aug. 21, 2018

      I find this company to be very unprofessional. They stalk you on the internet and then reach out to any contacts you may have. They've reached out to my extended family and they've also reached out to the place where I volunteer. If this is legal, then why not take me to court? Don't reach out and contact people associates of mine. This is a personal issue and should not be shared with other people. Don't call me every day or multiple times per day. Take me to court instead. And when you garnish my wages, don't take 15% out - it really puts people in a bind when you take too much of their money.

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      StaffTransparency

      Reviewed Jan. 18, 2018

      This company has called me an average of once a day for the past month. They never leave a voicemail or if they do, it's 2 seconds of dead air. I answered once and listened to "hold music" for a minute before I hung up. Never spoke to an actual person or even heard a recorded message. I had to look online to find out that they're a student loan debt collector and learn the company name! My student loans are currently being paid and are up to date so I don't have a clue why they're calling me. I just want them to stop!

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      Customer ServiceStaff

      Reviewed Nov. 9, 2017

      GRC called every living relative of mine in a single afternoon. Said something to the effect of, "He's in trouble and we need to contact him immediately." Left voicemails where no one answered. Multiple members contacted me in a confused panic. I called the number GRC left only to discover it's a debt collection agency calling about education loan which is currently in review with the FSA.

      When asked why they contacted my relatives, the operator told me this was to verify that they had the correct phone number to contact me. They already had it on file, and my outgoing voicemail message includes my first and last name (it's unique). Furthermore, the second person they called gave them the same, valid number that they already had. It was a pure and simple humiliation tactic regarding a debt waiting to be ruled legitimate or not by the federal government. As incompetent as they are scrupulous - AVOID! Whether or not you carry a legitimate debt that's been sold to these clowns, I suggest taking it up with your original lender. I am. The more people that do this, the sooner these crooks are out of business.

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      Reviewed Aug. 7, 2017

      Trying to track down all family members for your own loan. Schools should’ve just told everyone the truth to stay at your parents and dont leave b/c you are not going to make it or pay it in full to our expectations. They will take your penny! That you dont have. And the young will harass us has beens for an extra 100k for a new house for themselves while you eat ramen noodles forever. The fight will continue forever, people love to fight. They’ll steal your spouse’s tax return that you live on to eat.

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      General Revenue Corporation Company Information

      Company Name:
      General Revenue Corporation
      Website:
      www.generalrevenue.com