FreeCreditScore.com Reviews

Misleading. You call your company FREE CREDIT SCORE!!! WHERE IS THE FREE PART???

A complete SCAM. STAY FAR AWAY!!! They trick you into membership and are nearly impossible to cancel. The chat option when i signed in kept on telling me no agent is available and when I called the robo answering service refused to connect me to a real person.

Free scam artists is what they are! Never again will I apply to rent anywhere that uses this place to get a credit score! They could have used my karma credit, but insisted that I pay just 1 dollar to get the exact same score that I already know from karma! The customer service is horrible and tell you that your card was charged 1 minute before the cancelation. 1 minute to scam someone out of $39.90! FreeCrookScammers.com is what they should be named!

Hello I experience with this company bad services. I cancel my subscription but they keep charging my card. I need my refund back but they won't give it to me. Even though I am not using the service they are still charging me.

I live in New Hampshire, I was asked to use this service when I went to apply for an apartment. I was told by the landlord it only costs $1. I told them I have Credit Karma and can share my credit score that way. They still insisted. So okay $1, nope first they charged me $1 then they attempted to hit my account for $39.90 which I had blocked in time. By the way the credit karma score was the exact same as the one I paid for. About a two months later these ___ charged my account $39.90. I called Free Credit Score.com or should I say Con artists. And all you get is a computer voice, no live person which after cancellation I asked it to refund I got hung up on!!!! I will badmouth them at every turn! I’m a 100% disabled war veteran. I’m angry at the landlord and at this company. I was told a $1. I don’t have extra money.

This place is a scam. They sneak in little boxes to check when you're buying something online then next thing you know they are taking $40 out of your account for what they call "FREECREDITSCORE.COM". First I never signed up for this. Second how's that free when you are charging me 40 dollars!!! Been on the phone on hold for an hour already right now. I will find every single website I can find to write reviews and report this company.

This company has been charging me for over a year for a service I never requested. When I try to speak to someone I get stuck in an automated system that refuses to let me speak with customer service. Do not ever go to their website.

My name is Janet **. I am going through hell with Discover charge card for having charge me over $600 in my credit score. It’s my credit score. No one in the world can get my credit score except me. No one can legally sell me my credit score because they can’t get it, even the credit card companies when they do a background credit check on you to find out how you pay your bills do you have any foreclosures, bankruptcies? They still do not have access to your actual credit score so any company is illegitimate. They are selling you air and if for some reason they pop up in your email address that is not your fault because these scammers have new programs that already have you signed up for having bought this fraudulent credit score and then it pops away and you don’t see it and they can do get your credit cards and you will not have given credit Information to anybody.

I was charged with a membership fee, it was removed from my debit card, I called and cancelled my membership and got a refund. This month it happened again, once again I called membership was cancelled but still no word on my refund. I'm on a fixed income. how do I resolve this, how do I talk to a real person....I have to replace my card to make this stop. Who gives them the right to steal my money, because of their actions I now have late charges I have to cover...wow.

FRAUD! Repeatedly says FREE. Claims they're Experian and wanted a "one time" $1.00 processing fee for a FREE Credit Report and FREE Financial Services. I gave them a dollar on my Capital One card, and then they charged said card $39.90 not once, but TWICE! Don't know why "Experian" allows its name to be in any way associated with these scammers!!

Says free but want to take money out of bank account. Do not use. It is not free. There are ones out there. They are truly free. Use one of them. I did fill it out. They wanted some money to go on so I back out.

If the 99.9% of 1-Star reviews isn't enough to convince you, I don't know how another review will. The one reviewer that gives this company 5 stars must work for them. The website says "FREE Credit Scores" and requires that you enter very personal information not needed for checking credit scores. I have an Intuit Mint account and it shows your credit score without even entering these things. When you get near the end, you are forced to enter a credit card and pay for this "FREE" service. Hey, guys, "FREE" means you don't pay. By requiring someone to pay sort of negates the free part.

I don't know how they got my information. They say they do Identity theft too so I had a case for them and she told me to call the police. I told her I did. Did not help me with my claim. I did cancel my membership. To this scam.

I have asked and asked about them canceling this 39.90 rip off of a service and NOTHING DONE. The BBB needs to get invoked and stop these thieves. Now. I do not have forty dollars a month to be stolen from me like this.

Charge me when I canceled my 1.00 “free trial”. Still paid 39.90 for something I didn’t and couldn’t use. A rip off. Not helpful at all. I will tell everyone I know to never use this. Go to Credit Karma.

I paid, called immediately to cancel my free trial and they have been charging me $40 for the past 4 months regardless. And now they won’t give me a refund for those 4 months and I’m having to go through hell to make sure they don’t charge me ever again. Beware.

Once they have your CC number... After you cancel, you will still be charged and charged and charged. Trying to get 1 payment back, it means I cannot cancel yet... So I need to call again, it will be the third time!

When reviewing my credit score online at FreeCreditScore.com I was asked to enter credit card information to charge a nominal one dollar fee to view where my report despite the service advertising that the reports are free. It was explained that this was done so to verify identity much like the post office does when you forward your address. I wasn’t concerned about the dollar fee. I’ll go with fries and a month later my credit card was charged a subscription fee of $39.90. I couldn’t remember at the time where I had obtained my free credit scores nor was there information as to what company to contact on my credit card. That said I advise my bank and cancel my credit card. This happened in June 22. I just recently was able to locate the company which online it’s listed as CRDRPT.com.

Do not use this company! They do not deserve any stars! It is just necessary to write this review. This Co. has gotten away with having people sign up for free trial. During your 7 days free trial you cancel. They say they will not be charged. Wrong! I have cancelled many times on the phone and the web and once in writing. Still being charged and when you try to contact them to resolve the issue, they send you somewhere else. Basically you’re just screwed. At $49.00 a month that adds up quick! Save yourself the money and the headache! These people should be stopped!

I signed up for the free trial and what a huge mistake. After numerous cancellations this company still is charging me randomly under various names for 39.90. I'm out more than $200 even tho I cancelled a few times. That's actually what I call stealing. Reporting them to BBQ Tonite! Such a load of crap this company truly is.

THE GOOD: 1.Full report and score - Credit score and full reports for all three credit agencies were available via html and PDF files. The PDFs were easy to attach to email and send to a couple property managers which I considered renting from. 2.Low up-front cost - Initial charge is just $1 as advertised, no other hidden fees attached. Some businesses will charge applicants to run a credit check like when you apply for rental property. 3.No "Inquiry" on credit report - This works really well with entities that will accept applicant's credit history from a third-party instead of that entity charging applicant $10-$50 to use their own. This also saves the applicant an "inquiry" from appearing on their credit report since any request consumers make for their own reports are not considered an "inquiry."

They took a lot of money and somebody should to do something. They are not at Germany or China, they are in I America, in San Jose, Costa Rica, Sabana Sur, Matex Building, second floor and they use a fake name to hire people, Tempus Connection is their false name. Those gangsters stole money every single day with a fraudulent account that doesn't work for nothing but take the people's money. They use different websites, different telephone numbers and several websites names. Myrenttoown.com, Clickfreescore.com, Scorefreeclick.com, Freester.com, Procredit.com, Check3scores.com, 3checkscores.com, and others. Somebody should do something about it, they are professionals thieves and they are stolen money from another country.

I am extremely disappointed in the lack of service received. After completing my trial, I have attempted cancelling this service for months with no success. One of the phone numbers actually connects then disconnects, another number advises they have high call volume, then disconnects after NEVER recognizing my social. I realized that the amount being charged per month wasn't worth paying and one of my credit cards now offers my credit report and credit score free every month. I have written letters, tried emailing as well as called every number I could find with no resolve. I finally reported my debit card as compromised to my bank after months of being charged for a service I've attempted to cancel.

Called 4 days after signing up & doing my scores. Person I spoke to tried to sign me up for a month at $5. She also assured me the subscription would be canceled after that time. Though I told her I did not want any further service she did it anyway & after just 7 days they charged me twice once on 6/2/18 & on 6/4/18 for $39.90 each time. I called customer service & the only thing the 'supervisor' would say is the same line about it being after the 7 days & could not be refunded. I ended up calling my bank & putting in a fraud claim & blocking any further withdrawals from them. Also, the services I received in the 3 days I used it were not worth anything to me. They are just in it for the money & not their customers.

This company is a ripoff. First off I don't even know who they are!!! I called March 2017 and cancelled the service because I've been getting billed 29.95 every month. Well they never cancelled and still are charging me. I've asked for a refund and still haven't received one. But I will be sending in paperwork thanks to my job (Gov.) that they will NOT like at all and I'll also be calling my bank and will be notifying BBB. This is very sad. So many people have been through this.

I sent an email cancelling my free trial. I received a confirmation from their customer service that they had received my cancellation notice. They then billed me after the trial period would have expired for 39.99. When I saw they had billed I called them. They said they never received that cancellation. I had taken a screenshot of the email so I sent it to the customer service rep while I had her on the phone. She got it and then still refused to refund me the money. She was rude and kept trying to sell me other packages. I kept telling her I didn't want any other packages. I just wanted them to cancel what I had and return the money since they had the cancellation notice before the 7 day trial ended. She refused and tried twice more to sell me other packages telling me she had a job to do and that was to present me with all deals! Seriously do NOT deal with this company. Never did get my refund.

Wow, just wow. After reading the previous reviews, I feel very reassured with the DISGUSTING service I received. I called and asked to cancel before my trial was up, the man on the phone REFUSED to cancel it for me and told me my trial was not up until the end of the month. I called AGAIN at the end of the month and noticed they had actually charged me the $39.90. I explained to customer service what had happened, and I was yelled at, talked over, and basically told I was a liar. I did not get my refund back until I said “okay well my next call is going to be my bank and then the Better Business Bureau”. That sure got her. This company SUCKS.

Dont do any business with them!!! First it seems like they ask you to pay only $1 BUT they will charge your card next week for 39.90!!! So you get an impression that first time using their services is 1 dollar and they never warn you about next week charge for membership and no way you can cancel it online.

Called to cancel membership and agent tried to talk me into continuing with it. I plainly stated that I wanted it cancelled but agent persisted. I told him to just cancel the membership and he got combative. He actually hung up on me. Highly do not recommend.

I never ordered this service and when I called the first lady assured me I was not getting a refund on my 29.95 even though I never ordered this service. Pretty much called me a liar and hung up on me. Then I called back and got basically the same runaround. Never heard of this company until then. They are thieves if you ask me. I'm very upset about it. Stay away from these scam artists.

I never NEVER heard of this company would not ever give a refund back after the cancellation. I signed up on 7/6/17 to monitor my credit, which it was most common for us to check our credit with $1.00. They will never give you $1.00 back at all!!! I completely forgot all about cancel the membership which it was on 7/13/17, but I called a day after to go ahead canceled the membership on 7/14/17. My bank account was low balance actually. It was not enough money in my account. However, they processed to charge me with $29.95! I had an overdraft in my account. I told them it does not make any damn sense that they can go ahead charge people who do not have insufficient funds in their account. And how does the system work with insufficient funds because it would let them know by saying that this card has been declined because of insufficient funds. 7 days free trial seems so nice, but bad idea to use.

I was looking for a rent to own home, and in order to view what the site I wanted, I had to fill out this and get my credit score. I immediately called to cancel once I'd save the credit scores (which by the way were mostly incorrect based on what I'd gotten from a company I have heard of). I told them I wanted to cancel. The jerk guy verified my info, which was fine. Then he kept offering this and that and that and this and I told him I wanted no offers, just cancel. He kept on, I was firm. He kept on, said "I am just doing my job" so I told him his job was to fulfill my cancellation request and nothing more. Still, he kept offering this and that then said I'd signed up for all kinds of crap from grocery coupons to ID theft protection and so on. He kept on rambling.

I foolishly took their trail to check their scores against the credits score I have with Credit Karma which I really like and they are free. After checking I cancelled the account with FreeCreditScore. What a joke. People always take the cancellation # down and put in notes or someplace on your computer where you put such things. This company must pull this a lot because I see the same complaint over and over again on the ConsumerAffairs site about them.

Been trying to cancel and receive refund since 12/16, talked with several people who assure me it is in process - nothing. I intend to call them daily from this point forward. Worst experience I have ever had - but I guess I should have checked them out first. DO NOT USE THIS COMPANY!!!

I registered for a 7 day "Free Trial" ending January 06. They promised to charge my account $1.00 to link it to my account and the $1.00 would be refunded. The $1.00 was never refunded. On January 7th, I called to cancel my account. I was able to cancel the account, but they charged my account $29.99 for the remainder of January and would not refund me the charge. So I essentially paid $31.00 for 8 day of credit score monitoring. What a ripoff!!

Signed in for a "ONE TIME" credit check for $1 to review my credit history and of course this was before I was aware of "Credit Karma" and in signing up for that deal was unaware that I was IN THE SMALL PRINT agreeing to pay $29 EVERY MONTH FOR CREDIT MONITORING and wow try to cancel the account and that is only the beginning as you can NOT EMAIL THEM TO COMPLAIN or cancel the account.

I signed up in a hurry to get a fast credit report! MISTAKE!! Immediately after doing it and realizing that there was no way to delete my card info or to cancel the subscription without calling, I knew something was up. I haven't even had the account for 30 minutes and already have multiple charges. I'm terrified because I gave them my SS# over the phone and finally hung up whenever they started asking for my debit card number over the phone and personal questions. Unfortunately my bank just closed for the day! I need to get up there first thing in the morning and hope they haven't cleaned me out. DO NOT USE THIS COMPANY!!!

I can confirm that this site is as bad as the other poor reviews. I got online and created my $1 trial account because we had an emergency need to verify some credit information. I was aware it was a trial. When I first logged in and got my score, I looked for the easy way to cancel the trial. I emailed the company hoping to get some direction on this but never received a response. There is no instruction on the site under your profile or Membership on how to cancel. I eventually was charged the monthly fee and complained instantly. The company refused to do anything about it and kept telling me the membership profile indicated to contact them to cancel, yet it does not.

On 1/7/16 I attempted to get free credit report as advertised. Upon completing all necessary sign in options for Your PLUS Score and answering all questions for identity check, I then received error that they could not process my request. I checked my email and did receive 2 emails one from Experian and one from FreeCreditScore (1 minute apart). 1 that account was updated and 1 with a thank you for ordering PLUS Score. I attempted to login and received the message that had invalid credentials. I then called 1-877-284-7942 and the rep indicated that the system was updating and I should receive an email with more login information. He also reset my password and that I would also get an email with temporary password.

DO NOT USE THIS SITE! I followed the large blue buttons and the misleading marketing that says FREE CREDIT SCORE and even the false advertising of www.freecreditscore.com. I agreed to pay $1 to get my credit report and credit score and sure enough, 8-days later I get a $21.95 charge on my debit card that they refuse to reimburse. Of course, I now see that in TINY writing, it says on the website "you have a free 7-day membership and you must call back to cancel within 7 days or you will be billed."