FreeCreditScore.com Reviews

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About FreeCreditScore.com

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Pros
  • Low initial cost with no hidden fees
  • Access to full credit reports easily
  • No impact on credit score inquiries
  • User-friendly format for sharing
Cons
  • Difficult cancellation process
  • Use of less common credit scoring model

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FreeCreditScore.com Reviews

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    How do I know I can trust these reviews about FreeCreditScore.com?
    • 4,885,955 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
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    Customer ServiceHonesty & Transparency

    Reviewed March 31, 2026

    Misleading. You call your company FREE CREDIT SCORE!!! WHERE IS THE FREE PART???

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    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 6, 2026

    A complete SCAM. STAY FAR AWAY!!! They trick you into membership and are nearly impossible to cancel. The chat option when i signed in kept on telling me no agent is available and when I called the robo answering service refused to connect me to a real person.

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      Customer ServiceSales & MarketingPrice

      Reviewed Nov. 9, 2025

      Free scam artists is what they are! Never again will I apply to rent anywhere that uses this place to get a credit score! They could have used my karma credit, but insisted that I pay just 1 dollar to get the exact same score that I already know from karma! The customer service is horrible and tell you that your card was charged 1 minute before the cancelation. 1 minute to scam someone out of $39.90! FreeCrookScammers.com is what they should be named!

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      PriceRefunds & Payouts

      Reviewed Aug. 8, 2025

      Hello I experience with this company bad services. I cancel my subscription but they keep charging my card. I need my refund back but they won't give it to me. Even though I am not using the service they are still charging me.

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      Customer ServicePricePunctuality & SpeedRefunds & Payouts

      Reviewed June 25, 2025

      I live in New Hampshire, I was asked to use this service when I went to apply for an apartment. I was told by the landlord it only costs $1. I told them I have Credit Karma and can share my credit score that way. They still insisted. So okay $1, nope first they charged me $1 then they attempted to hit my account for $39.90 which I had blocked in time. By the way the credit karma score was the exact same as the one I paid for. About a two months later these ___ charged my account $39.90. I called Free Credit Score.com or should I say Con artists. And all you get is a computer voice, no live person which after cancellation I asked it to refund I got hung up on!!!! I will badmouth them at every turn! I’m a 100% disabled war veteran. I’m angry at the landlord and at this company. I was told a $1. I don’t have extra money.

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      Customer ServiceSales & MarketingPrice

      Reviewed June 19, 2025

      This place is a scam. They sneak in little boxes to check when you're buying something online then next thing you know they are taking $40 out of your account for what they call "FREECREDITSCORE.COM". First I never signed up for this. Second how's that free when you are charging me 40 dollars!!! Been on the phone on hold for an hour already right now. I will find every single website I can find to write reviews and report this company.

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      Customer ServiceContract & TermsPriceOnline & App

      Reviewed Dec. 23, 2024

      This company has been charging me for over a year for a service I never requested. When I try to speak to someone I get stuck in an automated system that refuses to let me speak with customer service. Do not ever go to their website.

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      Customer ServiceTechPriceRefunds & PayoutsMaintenanceStaffBilling

      Reviewed Nov. 7, 2024

      My name is Janet **. I am going through hell with Discover charge card for having charge me over $600 in my credit score. It’s my credit score. No one in the world can get my credit score except me. No one can legally sell me my credit score because they can’t get it, even the credit card companies when they do a background credit check on you to find out how you pay your bills do you have any foreclosures, bankruptcies? They still do not have access to your actual credit score so any company is illegitimate. They are selling you air and if for some reason they pop up in your email address that is not your fault because these scammers have new programs that already have you signed up for having bought this fraudulent credit score and then it pops away and you don’t see it and they can do get your credit cards and you will not have given credit Information to anybody.

      These are scammers. They are **. They are ** from India. They are very smart and all they do is sit a little rooms with a cell phone computer and they think about ways to fleece American citizens. Seniors particularly are victims of this kind of fraud. It’s not a swindle because you don’t engage in them in any way. It’s fraud because you have no idea that it’s happening, it’s entrapment and unfortunately, the credit card companies like Discover even though they know when they see something like this comes up in their customer's billing they will not inform the customer. They will not red flag it, and they will only be combative against you in trying to get the funds reversed back into your account. By the credit card companies like Discover bracing this kind of Internet fraud perpetrated on their customers they encourage more illegal people to steal from the Internet. This is a crime. This is a painful destructive crime.

      There are actually companies now who have been set up to teach different charge card Businesses discover how to not do a chargeback for their customers and to be able to keep all funds that have been perpetrated in this fraud. It teaches the people who work in the fraud department that should be helping you how to keep the fraud going and keep the money that they filtered through their charge card. A complaint in with Google to have view free.com free credit score totally fraudulent a bunch of babbling **, who give out a false building address in a false city. I’ve had a police investigation done on it. The police investigation came back, writing up the fact that this is nothing but fraud, and still Discover does not return my money. They’re taking it out of a senior citizen's pocket so this company has no shame. But under the strongest that I can give you is read your bank account statements every month whether you like it or not.

      Whether you have to have a magnifying glass or not because I do. I’ve got bad eyesight. I have crippled fingers, all life gets you down and sometimes you just paid the bill because that’s what you do. You’re a good citizen and you paid the bill but yet there are so many fraudulent people out there is pervasive and you can be minding your own business. You can be a good citizen. You can let other people step in line in front of you at the grocery store because maybe you’ve got a whole cart full of groceries and maybe that they’re standing there just trying to buy a box of chicken on their lunch break and you say, "Go ahead of me come on, I got time." I’m retired. What I don’t have is money to pay to Discover for fraudulent charges. Neither do you. Don’t ever give up. Read this advice that I’m giving to you.

      Access the governmental agencies that are available to us. The Consumer Finance Department maybe AARP to help seniors drive through this confusing entrapment of losing their money and not having any product, this is a fraud. Nobody can sell you your credit score because they physically can’t get it so they can’t tangibly sell you anything and the charge card companies personally that I know of. Discover are compliant with the thieves so keep that in mind. Discover will never be your friend. Discover changed. It’s ethics. It’s morals.

      Years ago, I would never. Discover as your card told me. "Oh yeah we could’ve seen that fraud but we do have credit monitoring, but that is an extra charge." It used to be that Discover was the go to card but you learn once you get your fingers run over by the train and that’s the only way you learn so good luck to everybody out there who’s getting Your Internet information breached and then insult to injury salt in the wound you get your charge card company to literally say you’re the one at fault and you’re not. This is not your fault and remember if you were born in the 50s, in the 60s, in the 70s, we didn’t grow up with computers. So good luck to you. Janet **

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      Customer ServiceCoveragePricePunctuality & SpeedRefunds & Payouts

      Reviewed Nov. 19, 2023

      I was charged with a membership fee, it was removed from my debit card, I called and cancelled my membership and got a refund. This month it happened again, once again I called membership was cancelled but still no word on my refund. I'm on a fixed income. how do I resolve this, how do I talk to a real person....I have to replace my card to make this stop. Who gives them the right to steal my money, because of their actions I now have late charges I have to cover...wow.

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      Contract & TermsPrice

      Reviewed Aug. 7, 2023

      FRAUD! Repeatedly says FREE. Claims they're Experian and wanted a "one time" $1.00 processing fee for a FREE Credit Report and FREE Financial Services. I gave them a dollar on my Capital One card, and then they charged said card $39.90 not once, but TWICE! Don't know why "Experian" allows its name to be in any way associated with these scammers!!

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      FreeCreditScore.com author review by Ashley Eneriz

      Freecreditscore.com is owned and operated by Experian and a member of ConsumerInfo.com family. The company offers membership services to help consumers maintain good credit.

      • Free: Consumers receive a completely free Experian credit report and FICO score.

      • Experian Credit Tracker: This membership includes unlimited access to the consumer’s Experian credit report, daily credit monitoring and alerts, bi-monthly score monitoring and alerts, a credit score simulator, $50,000 product guarantee, ChildSecure and CardSafe programs.

      • Fraud resolution: If the consumer discovers suspicious credit activity, FreeCreditScore helps resolve the problems with their trained Fraud Resolution Specialists.

      • Alerts and credit monitoring: The company regularly scans the consumer’s credit reports and alerts the customer to suspicious activity and potential errors.

      • Trusted: Under the well-regarded Experian umbrella - one of the main credit bureaus - lenders often look to the Experian companies for trusted consumer credit related information.

      by Ashley Eneriz Deputy Editor, Personal Finance

      Ashley is an expert finance writer who worked for 12 years with top names in the industry, including Discover, The Hartford, ScotiaBank, Chime and Synchrony. She joined ConsumerAffairs in 2022, and specializes in coverage of banking, credit repair and debt management. Her writing has also been featured in Forbes, Time, Yahoo, MSN and Reader’s Digest. In her personal life, she enjoys homeschooling her three daughters and writing children's books.

      FreeCreditScore.com Company Information

      Company Name:
      FreeCreditScore.com
      Address:
      ConsumerInfo.com, Attn: Customer Care, PO Box 2390
      City:
      Allen
      State/Province:
      TX
      Postal Code:
      75013
      Country:
      United States
      Website:
      www.freecreditscore.com