Capital Collections, LLC Reviews

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About Capital Collections, LLC

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Pros
  • Efforts to resolve disputes quickly
Cons
  • Frequent billing errors reported

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Capital Collections, LLC Reviews

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    How do I know I can trust these reviews about Capital Collections?
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    Page 1 Reviews 0 - 10
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Oct. 7, 2025

    Called me from different phone numbers and asked for my SS#. The first time I gave it to confirm me but I am now getting called from them still saying I have a $1500 collection for some fast cash or payday loan and I haven't used that kind of service for 5 years and already paid that company off for my loan so I don't know what they are talking about and I tried to call back and now they hang up and won't take my calls.

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    Customer ServiceContract & TermsPunctuality & SpeedStaffBilling

    Reviewed Sept. 24, 2025

    My daughter called me in tears due to the rude attitude and condescending communication from this employee working for a non-accredited BBB company. She would not repeat her threats once I was present, however, she stated that claiming bankruptcy couldn’t overrule their collections department. My daughter retracted her verbal agreement to make a payment, based on “further legal action”, which was extremely threatening as per the agent's tone and lack of care. The agent refused to specify who the original debt was owed to, and continued to demand a payment, a schedule with an “or else” mannerism.

    I had to speak loudly to send a confirmation of the debt and to cease and desist any communication until then, she insulted me with “you're not the client's advisor.” How does she know that? Maybe I'm her attorney?! Uneducated, rude, threatening, unrecognized as a reputable business… I tried contacting the company, left several voicemails… nothing in response, yet.

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      Customer ServiceContract & TermsBilling

      Reviewed July 28, 2025

      Seems there's a legit Capital Recovery and a fraudulent one. The real one has a regular phone# with an automated system. The other someone answers like a regular phone. They yell and talk over you saying "they're trying to do you a favor." The last person I spoke to told me I owed money to an old credit card (which is paid and closed and confirmed with creditor), when I explained that they started listing all the things it "could?" be. Eventually they threatened to take legal action and told me there's a judgement against me. The scammy one calls from different numbers with different locations. I called them again and asked for a supervisor and was hung up on then they blocked my number. Be careful. I keep a regular check on my credit reports and know what I owe and don't owe.

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      Customer ServiceContract & Terms

      Reviewed July 8, 2025

      Kept calling saying I owed money for a payday For $1,000, had last 4 of social. I told them if they called me again my lawyer would file a complaint and I would sue. They asked for my lawyer number so I gave them a name of someone I used before. Haven’t heard from since.. Hmmm.

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      CoverageSales & Marketing

      Reviewed March 24, 2025

      I had to chuckle when I opened the statement I received from them today. This is clearly a scam. I received a notice covering a hospital stay for maternity in 2023. If I had a baby in 2023 not only would I clearly remember it but I would also be famous.

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      Reviewed May 3, 2019

      I keep getting robocalls from this company saying I owe x amount of dollars and a judgment is being filed against me. They have the last 4 digits of my Social and my address from 5 years ago. The account they say I owe to was expunged 10 years ago on a BK. Now they have started calling my parents. I don't owe anyone and It doesn't show on my Credit history. Don't give these people a dime. How can I get rid of these scum?

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      Customer Service

      Reviewed Jan. 31, 2019

      I was called by these guys & told I owed $649, the exact same spiel everyone else got. These guys are good, & I was actually worried. I imagine they’ve had a lot of poor people fall for this scam. Oh - I was also emailed this demand: "Consumer has failed to make a total of 3 quarterly payments as detailed below: Description Initial Payment - $149.99 - 08/27/2015, Quarterly Installments for Anti-Malware Services - $149.99, Missed Payments - 3, Installments Owed - $449.99, Late Fees Assessed - $66.66 (x3), Total Fees - $200.00, Total Owed - $649.99, Malware & Virus Protection Services - Active (LIFETIME PLAN). If Applicable: To discontinue services, the full balance of $649.99 must be paid immediately. Please call 888-983-6479 or reply to this email to settle the debt obtained." I’m PISSED.

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      Customer Service

      Reviewed Aug. 9, 2018

      On August 8, 2018, I was contacted by Joseph ** of Administrative Closings and Collections, LLC by email; claiming that on January 1, 2015 I incurred a bill with Malware and Virus Protection Services. Saying that I had missed three quarterly payments of $149.99 each and with late fees of $66.66 (X3) total fees of $200.00, with total owed now was $649.99. He said to discontinue these services the full balance of $649.99 must be PAID IMMEDIATELY. I must reply by email or call 888-918-4678 to settle this debt. Payments must be made to Capital Administration Center LLC, P.O. Box 3610, Fort Pierce, FL 34948. We have checked with our credit card carrier also Paypal account. There are no records of any debts owed. This seems to be something out of the Wild West.

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      Customer Service

      Reviewed June 20, 2018

      On June 18 I was contacted on the phone by a David ** from Capital Collections Marketing, LLC claiming that in 2015 I incurred a bill with US Tech Solutions for Malware & Spyware protection services. That I missed three quarterly payments of $149.99 each and that with fees, etc, the bill was now $649.99, and that I had 96 hours to pay (By sending a check to Capital Collections, LLC, P.O. Box 541420, Greenacres, FL 33454). He followed up with an email stating the same information. He told me that if payment was not received within 96 hrs, Capital Collections would file a claim with the three Credit Bureaus. I have just read a number of other ConsumerAffairs reviews about Capital Collection Marketing, LLC, which recount almost the exact same sequence of events with the same amounts. Such a scam. How can they be shut down?

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      Reviewed June 11, 2018

      I received a call today from this supposed collection agency. Spoke with a man named David. Like other reviewers he claimed on 8/17/2014 I received tech services from US Tech Solutions and ordered installation of an anti-viral software to the tune of $149.99 per quarter for 2 years. He said I never paid and that I now owed $699 but he could give me a discount if I paid $199 today. Otherwise he would send the account to collection and it would ruin my credit.

      I never heard of US Tech Solutions. The only tech help I have ever used and/or purchased was HP and Netgear support. I never received any proof of purchase nor requests for payment subsequent to 8/2014. He could not tell me which kind of credit card I had used for purchase. I reviewed my credit card accounts and bank statements and found no record of any payment to US Tech Solutions. I asked for contact info for US Tech Solutions and was told he did not have any contact information since the account was transferred to his collection agency and I must deal with him. Based on the dates of contact to other reviewers, I too believe this is a scam and do not intend to pay. I will report back if I receive any further calls from this company.

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      Capital Collections, LLC Company Information

      Company Name:
      Capital Collections
      Website:
      capitalcollectionsfresno.com