Gillette Reviews
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About Gillette
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Gillette has been producing shaving products and personal care items since 1901. Its offerings include razors, blades and grooming accessories.
- Good shaving performance
- Moisturizing properties
- Frequent product malfunctions
- Quality control issues
Gillette Reviews
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Reviewed March 21, 2022
Every time you come out with a new product, your old product fails to preform as well as it did when it debuted. Mach 3 was awesome until proglide came out. Proglide was great until fusion came out. Skincare works great, but the wife got me proglide. It just rips my face apart. I can't use them. I'd like a refund so I can get the skincare. I'd like acknowledgment that you are intentionally doing this to get us to buy the newest and most expensive razor blades you sell.
Reviewed Dec. 24, 2021
We called Gillette as we purchased the Gillette Clinical Men's deodorant, Clear. Very expensive at 8.00 for 45 gm. It was definitely white, and was marking black shirts. The agent explained this could happen at the factory, they would send compensation within 5 to 10 business days. At 15, I called again, to be told 10 to 15 more days! It's not here, they have terrible customer service, we will go shop for another brand. What kind of company promises their customer's compensation with no intention of doing so?
Reviewed Nov. 22, 2021
That you will shave fast, is not true, it is hard in your face, it does not slide well, and it does not shave fast nor it is better than other Gillette products, I would not buy it. Look. Gillette has many products so try other ones as they are much better.
Reviewed Sept. 18, 2021
Client service is the absolute worst. Promised refund for defective product and company gave me the run around and **. They are outright liars. Because they are big, they figure they can get away with it. Lies, lies and more lies. I hope they will get sued for defective blades and pay damages to all that have been scarred. Pass the word. Use at your own risk!
Reviewed April 28, 2021
I cannot believe why Gillette are using such poor quality steel now in their razor blades, the sharpness is pathetic, only last one or two shaves then BLUNT and the costs are EXORBITANT, shame on you. Have been a fan most of my life but the products are now rubbish.
Reviewed March 19, 2020
Maybe 1-3 shaves per blade now and razor burns galore. Not to mention the outrageous cost. Razor burns are now very common. After 55 years of shaving...I'm going to either grow a beard or find a different company.
Reviewed Feb. 19, 2020
Gel product does not work. Purchased two 8.4 oz gel, got to half of of the canisters and gel stopped coming out. I have been using Gillette for over 60 years and I never had problems with any of gillette products. Please advise me.
Reviewed Oct. 9, 2019
New series blades don't work well and only do 2 -3 shaves. Since Gillette introduced new system with raised sections they don't do the job the old 5 blade ones did. They drag and don't shave close. Bought 3 dif types. The older style 4 blade are best until they stuff them up. Bought Schick gel. Better shave. In one word Gillette are crap.
Reviewed June 10, 2019
I've been using the Gillette Cool Gel deodorant for years. It was the only one I could use due to break-outs. I had to refill my stock due to running out. I purchased two to replace my one. Upon putting it on I immediately realized something was off. I began the typical underarm burn accompanied but the uncontrollable itching. I called Gillette to find out what has happened other than a packaging change only to be told they messed with a good thing. They have increased the perfumes to make it more fragrant. They done this across all Cool Gel products which forces this once long term customer out the door.
Why mess with a good thing? My armpits are now so red and irritated that I can't wear anything until they heal. Not only that, but they have nothing else to offer other than a coupon to replace what I can't wear?! Companies are so money hungry they do not consider the outcomes of their greed. This change was apparently done to increase profits because the perfumes that they were using were more expensive. I wouldn't wish an underarm rash on anyone!
Reviewed Feb. 14, 2019
I have used this product for a long time and always found it very good, until you changed the top, now it leaks after use and gets very messy, will not be buying this product again as I have to keep it wrapped up.
Reviewed Feb. 11, 2019
I had been using mach III razors for years. Last 3 months I have noticed that these are no longer the same quality blades. I am no longer using them. They have lost my business. My friends and relatives have experienced the same.
Updated review: April 25, 2019
I got an email from the company apologizing for the delay, and said he's send me a travel case. It never arrived, though the blades finally did. I'm upping to three stars because these really are fantastic razors. It I was just rating the razors -- not the service -- I'd give them five stars plus. I'm unsure if I'll attempt to re-order. Well, maybe, if I give them plenty of time to arrive.
Original Review: Jan. 25, 2019
I placed an order for razors eight days ago and received a confirmation email. Since then, nothing. What, not even a shipment notice in eight days? This is not a company with which I want to do business.
Reviewed Jan. 20, 2019
Don't waste your money on any products from this company. They're overpriced crap. On top of that the political views of now coming to play in their advertisements. I'm not here for this company to educate me. On top of that the razors cut the crap out of you when you shave with him. Maybe that's intentional because this company doesn't like men.
Reviewed Jan. 17, 2019
Quality of products declined in last years, and now there are better choices on market. Company now has more important priorities than making good razors. I will no longer be using this company products and ask friends and relatives to do the same.
Reviewed Jan. 16, 2019
I had been using Gillette for years and they have totally failed with their base. I will never purchase them again. The product has become very cheap and they have sold out their base consumers. Gillette has lost my business.
Reviewed Jan. 15, 2019
I have been buying Gillette razors for many years. I have noticed over the last year that the manufacturing process has degraded significantly. I am constantly getting dull or defective razors right out of the package. These razors are nicking and cutting my face during shaving. I am switching to Dollar Shave Club. I will let you know how it goes.
Reviewed Dec. 30, 2018
I am girl that has been using Gilette Mach 3 for almost two decades now. For years I’d get a good shave and the blade would last for a decent amount of time. I have A LOT to shave all the time. I bought a new batch of blades last spring, and noticed that they were not effective. Had to go over any area 6-12 times and still have stubble. I don’t got time for that! The worst part is the razor burn I’m getting, and I am a full time stripper, razor burn is not a good look down there!!! The quality of their blades has seriously degraded, I am now forced to look for an alternative. Goodbye Gilette...
Reviewed Dec. 15, 2018
I have been using Gillette Mark 3 for many years now and have been satisfied until now. On my new purchase the blades were so bad that I actually got a better shave from the old blade I had just changed. €10 for four blades that do not do their job, what is this company thinking? Don't they have a team to check the quality? Shame on them, so time for a change.
Reviewed Dec. 9, 2018
I have been purchasing Gillette products for 25-30 years and have spent thousands of dollars on products. I was a Shave Club member, but now I’m canceling my subscription! You’d think having been a loyal customer for many years, concerns/complaints would be taken seriously! I’ve had issues with their shaving cream, over the years, not dispensing all of the shaving cream before it was empty, but most recently I was bothered when 2 cans were defective after only half the can was dispensed!
I notified Gillette and they promised that my complaint was taken seriously and they promised to send me a coupon which I’d receive in 7-10 business days! Well, I never received a coupon and notified them 29 days or so later! They said they’d send it out again, but I still haven’t received a coupon! At this point, I’ve had it and I’m done with Gillette! The complaint and customer satisfaction is certainly not their concern! I don’t need a coupon to be able to afford their products, but now I’m forced to explore other products! I give a ZERO if I was able to! Thanks Gillette! Now a former customer.
Reviewed Sept. 17, 2018
I just purchased a Gillette Mach 3 razor. The package states the razor comes with 3 - DuraComfort blades. The package has a clear plastic case where you can clearly see the razor, and a rectangular box about the size of a razor blade box at the bottom of the package. However, when I opened the package, the rectangular box was empty, and the only blade provided was the one on the razor. This package was clearly designed to misrepresent the product, making the purchaser believe that the rectangular box contained the other two blades. I'm so tired of deceptive practices by these huge corporations, and I wish someone will take a stand. I will never purchase a Procter & Gamble product ever again.
Reviewed Sept. 4, 2018
I've been using Gillette razors for the last 20 years and find everytime they are getting close to releasing a new razor the old ones just are not sharp and dull quickly. I'm pretty sure this is a way to get us to buy the new sharper product at a higher price. Time for a change.
Reviewed July 28, 2018
In the advertising they say that they are better and less expensive. Well I don't know what they did but they best go back to the OLD Way of sharpness because they are very bad. I don't have much to shave but I must go over the same places several times and in a day it is like I never shaved. I could go 3 to 4 days with the old blades much better SO The Old Saying You Get what You Pay For. So don't go with the hype. DON'T WASTE YOUR MONEY.
Reviewed July 23, 2018
Stopped buying this product (shaving cream) due to the fact that at least a third of the product gets wasted as there's not enough pressure to squeeze the gel out! I used a kitchen knife to tear into the bottle and found so much gel that could have still been used! Poor design.
Reviewed Feb. 9, 2018
I have used the Gilette Fusion Razor Blades since they first came out. I thought they were first class. Some of them the blue strip would be gone but still get a good shave. Now the last batch I bought from Costco they are terrible. On the orange card 16 blades. I have shaved for years. I'm 70 years old. These blades do not last. Not worth the money. I have cut myself more than enough. I think you can get a shave from a piece of barb wire. That will be easier on my face than three shaves from these blades. Very poor quality.

Reviewed Dec. 18, 2017
This is not a review of the Hydra Gel but of the product container top. I shave in the shower (as many people do) and to prevent rust marks on the bathroom shelf, I place saving cream/gel containers upside down so that they rest on the plastic top instead of on the metal base. This is impossible with the Hydra Gel container because of the curves on the top. Please Gillette be more practical. Focus on functionality first!
Reviewed July 11, 2017
You're throwing money down the drain when you buy Gillette Fusion Razor and Blade Cartridge. Total failure in performance and durability. What was once the best razor system could buy is now a piece of junk. You will be sorry if you buy one. Gillette should be seriously concerned.
Reviewed April 30, 2017
I bought a twin pack of Gillette gel and both stop dispense after two-week use. Then I bought a single one, it has the same issue. It stops dispense after 10 dispenses. But there are plenty of gel left in the can. I will never be going to buy this product again and not recommend anyone to buy this gel.
Reviewed March 7, 2017
I have used three different cans and I am having the same issue. After barely using the shave gel (on average the fourth/fifth time), the can no longer dispenses any gel. After unwrapping the wrapper to verify the amount of gel left in the can, I can clearly see an abundant amount of excess gel left in the can. I have even weighed the can to confirm all of the unused gel. There is definitely some type of malfunction which is essentially wasting my money. I will no longer buy this product although I was satisfied with the quality of the gel.
Reviewed Jan. 30, 2017
The product gives an excellent shave. However a full can weighs 9.0 oz. An empty can should weigh 3 oz. However when the can stops dispensing product the can weighs 5.1 oz. The second can produced exactly the same results. Gillette is consistent. I have started the third can, results are pending.
Reviewed Dec. 11, 2016
The Gillette Mach 3 blades have had an engineering change in the last 6 months (at least in Switzerland). The physical differences are obvious when comparing the old blade to new. The effects are a worse shave. I've bought Gillette blades since they first came out in the early 90's. No more, hello Shave Club.
Gillette Company Information
- Company Name:
- Gillette
- Website:
- gillette.com