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Spectrum Reviews

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3,242 reviews & ratings
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About Spectrum

Spectrum Internet provides internet, phone and home entertainment coverage to millions of homes across the country. It offers three plans with different internet speeds and multimedia options. Customers can combine TV, internet and voice services for the most cost-effective deal and take advantage of internet speeds as fast as 1,000 Mbps. Before you buy, it’s important to know that while Spectrum offers service in 44 states, not all features and speeds are offered in all areas.

Pros
  • Offers a free modem
  • No long-term contracts
  • Packages for different budgets
Cons
  • Not available in all states

Spectrum Reviews

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    Page 19 Reviews 3235 - 3435

    Reviewed Oct. 18, 2004

    Digital cable was advertised on TV for
    $19.95/3 mos....I signed up also TV would be free the first mo. I get a bill for $81.36. Of couse I called them also emailed them...did not get a
    response. I let them know I could not
    pay this a month. I was told cable was not included in the package deal. It is in fact included. The two charges were TV a basic $16.95 & stardard for $27.34. I told the lady
    I was not paying except for just one
    $27.34 and the $19.95. I immediately
    lost my pages for the internet and my
    emails was taken away. I recently got
    another bill for $160.36. That bill was not itemized. I know the price is
    being falsely advertised. I believe the price is gouging, whether because of the hurricane I don't know.


    I have not being able to email anyone
    or receive. The price has really upset me plus the fact I've been charged a great deal of money but have not had the benefit of it. I've sent in $47.29 and have not been credited.
    Thanks for your vote!

    Reviewed Oct. 1, 2003

    This awful cable company took away 4 premium channels without my prior knowledge. When I called them they stated that they sent me a letter, but they didn't indicate this on their bill. I don't have time to read all the junk mail that I get so I was suprised to find my channels missing (and this isn't the first time that happened too). They didn't lower my bill - as a matter of fact they told me to come to their office and upgrade to a digital box from a analog box - and higher expense to me. They were very rude and argumentative.


    I'm finally switching to satellite - they've driven me to it. I'd actually pay MORE to avoid that cable company!

    Thanks for your vote!
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    Spectrum Company Information

    Company Name:
    Spectrum
    Formerly Named:
    Bright House Networks
    Website:
    www.spectrum.com