DIRECTV Reviews

Very easy, pleasant experience. I called to add the coverage for the equipment and was assisted by a lovely person who solved my request. I think you guys do a great job in customer service and I appreciate the help and service you have supplied. That is hard to come by these days.

Very helpful reps and technician very efficient. Only surprise was that I had to pay $99 more for wireless. Was told up to 4 boxes free but to avoid drilling many holes and cables I chose wireless but cost $99 for two more boxes.

I called with a question and spoke with Liz. She was absolutely great. Solved my problem and made sure that I was happy with my service. Excellent customer service. She was knowledgeable and made sure I understood everything I needed.

My family and I have been with DIRECTV for over ten years! The service has always been amazing. The representatives on the phone are always very knowledgeable about my issues. The channel line up is incredible! I am moving away for college and I have just ordered DIRECTV and AT&T internet for myself. I cannot wait to be watching TV in August!

I agreed to DIRECTV a year ago for 29.00 a month package. By the time the second bill came it had all kinds of charges that I didn't agree to. After numerous calls the charges were removed. Less than two months charges go back up this time to 49.60. Why? No real answer. Now after 12 months it goes up to 90.00 a month. DIRECTV said that all the discounts have come off. Long ways from 29.00 a month. They continue to call and pressure you into buying more. They refuse to take no for an answer, talking so fast and then adding without you knowing it. I can't wait til my contract is over. Buyer beware of their scam!

I was very pleased with the representative that handle my call. Very helpful and pleasant person. Also the person that came out and installed my cable showed me how it worked and explained everything to me from beginning to end. Thanks very much.

Just got an email from DIRECTV this AM offering a FREE HD DVR 4K Genie. Confirmed that my account is eligible for the upgrade with FOUR DIRECTV representatives. But, none of them could make it happen on their end. Finally got transferred to a supervisor who told me that I could get the equipment free BUT I had to upgrade my account to the Ultra Account level which was $30.00 more per month. I told the supervisor that is not what the offer said and nowhere in the promotion was there mention of that requirement and I wanted the promotion at the price promised in the email (FREE). He said that was against company policy. I even got him to admit that the promotion was a come-on upsell to try to get you to upgrade your account. This tactic by DIRECTV is clearly intentional deceptive advertising and they should have to stand by their offer. BTW... I have a 4K TV.

I have had Directv service for a few years now. Since establishing this service my Auto Tune has not worked completely. I set up channels to Auto Tune and they don't switch at the time set. Sometimes it will go to a different channel not set or change to Auto Tune 30 min after programming time. I have had more receiver replacements than you can count, and the last time a tech came out and said, "It's just the way it is". I'm paying a lot of money for this service. On SSI so I dont have a big disposable income. Like I said, this has been going on since day one. Called customer service, which was useless. Asked to be transfers to troubleshooting dept and was disconnected. Why should I pay the rates they apply when one of the features arent working? Cant get anyone to help. About ready to cancel. Any others with this experience?

Do not fall for the deception and lies of DirecTV salesperson. I do like the programming but after the first year your payments will go up dramatically. I was told by the salesman that they have deals all the time which is a lie. I contacted DirecTV twice and both times they said there was nothing that they could do for me but lower my package. Do not believe the salesman. Do not trust them.

Directv sold me a bundle plan they do not have. Signed up for bundle plan... After installer came by he informed me that internet is a separate company. I didn't think Directv would send me this company Exede internet which is probably the worst company Ive ever had the displeasure of dealing with. I called Directv as soon as the internet was installed to tell them how unhappy I was with this co. Directv informed me they were not responsible or interested in bad service. I told them I went through them and they sent me this company they should handle or try to find me a solution. They did nothing but tell me not responsible for my lack of internet service, that I should call co myself. Do not get fooled with Directv's so called bundle plan cause they don't have one and the company exede internet will tell you this... which by the way has the worst customer service ever.

Currently we are traveling in our RV in Cooperstown, NY, far from our physical home address in California. Experiencing problems with one of our DirecTV receivers that their service people could not correct over the phone. We did however identify the receiver as the problem. We pay monthly for a maintenance contract to service problems should they occur. So DirecTV service person stated that they can't send a service person along our travels so the only way they'd send someone out to replace the problem receiver is if we returned back to our physical address in California.

We signed up for Directv and At&t phone and internet. The Directv installers made appointments on three occasions and according to instructions, we stayed home from 1:00 to 5:00 each time. Yet each time no one either called or showed up. Trying to complain and get an explanation was impossible. We were put on hold and no one knew what had happened. Later we found out one installer lied and said he told him not to come because we needed to get permission for our HOA. But I am on the board and know we don't have to get permission.

Experience is great. Please know I would refer to a friend.

Great service. Had DirecTV installed and am very happy.

I am still in a contract with DirecTV so I couldn't set up a new service with AT&T at this time. I appreciate the offer to save money on my monthly service.

I was very satisfied with my phone call of 7/5/16. Hope any future calls will be of the same satisfaction.

This afternoon I called DirecTV about getting the internet through them. I spoke to Lucy and she told me that we could have basic package for TV and the internet for $110 a month and the first month would be a one time charge of $170.55 for installation. We thought heck yeah, this is great deal. She had us call another number for the people to set up the internet part. We called and talked to a Robert and we was told that there was no additional charges. We set an appointment to get it setup. About 5 minutes later I looked online on my bank statement and an additional $99.99 was charged to us plus the $170.55.

My experience went well. All my issues were resolved quickly and easily.

I'm a simple everyday retired consumer. This was the best experience I've had with any of the 3 services I've had in the last 15 years. Your service employ made it all so simple and understandable. I didn't feel like I was left floating out in the wild blue without understanding how things worked. I especially was grateful for the list of channels left with me.

My experience was what I expected. I had made a problem for myself years ago. It took a while but the people I mentioned Tina and Tiffany were very helpful and the problem was resolved and I am getting DTV tomorrow.

Friendly, knowledgeable, customer service driven in efforts to resolve my problem or changes to my new set up.

I just discontinued my service after three years and got hit with a $220 discontinuation charge. If you upgrade your service or put it on hold the clock stops on the length of your agreement. Three years of on-time payments wasn't enough for them to part on good terms. Beware!

Overall I'm happy with my choice to switch to DTV. I did notice that the picture is very clear. I did refer a friend, my mother-in-law to be exact.

DirecTV Scam Alert: Do not do Business with DirecTV. They tripled my bill! In 2014, a salesman at Sam’s Club scammed me into signing up for DirecTV at $44.99/Mo - $10 Sam’s Club discount, so $34.99. A few months later, my bill went up. I'd call to inquire; they'd remove something I hadn't requested; maybe drop it $10; but then it would go up again; repeat until I was paying $121.09 more than triple what I was promised. Then they gave me a 10 buck discount, so $111.09. Shortly after my 24 month contract was over, I canceled. Then the phone calls start trying to get me to come back. How can I make it right?

I called DirecTV to inquire about pricing options for bundled TV and internet as we are moving from one state to another. To make a long story short unlike every other TV and internet service provider on the planet DirecTV will not give you a price quote without actually running your credit. They won't even give you an estimate of the price assuming best possible credit! I asked what the prices on their website were for and they said those are not accurate and the pricing you get totally depends on your credit. After speaking to two managers they finally agreeded to give me a "quote" without running my credit which was $129.99 for their middle tier (Choice) and some unknown internet. That price was way high for the area especially as an introductory price and when I asked what the speed of the internet connection was and with which ISP he said he can't give me that information as they have to run my credit prior to giving me the details.

When I ordered DirecTV the young lady was very jovial and informative. When I found out we were not going to close on the date set I call and the rep was very understanding and helpful. He asked a few questions but was not demeaning and helpful.

Always good experience working with DirecTV. It has been an issue with vendors working with other companies (Costco/Walmart) that there are issues. They don't always have the right info., therefore confusion and miscommunication occurs.

Everyone that has helped us have been great with answering questions and concerns.

So far I love the service!

Ok thus far.

I have been overcharged ever since I bundled. I have spent 8 hours on the phone with DirecTV to try and resolve this issue for the last several months (3 1/2 hours on 1st complaint). This has been ongoing for now the 4th billing cycle. The last call on 6-29 the rep acknowledged that I had been overpaying and applied credits to correct. Advised me to wait 2 days for credits to apply and call my normal *Pay with payment and gave me a case number that someone would contact me.

Everyone, from service rep to installer was fast and prompt and friendly.

Everyone I spoke to was very friendly and done their best to get me the very best package and price I needed.

My customer service lady was great! Handled all my requests and more. Kind, patient, courteous and took care of everything I needed.

He did well for all.

The CSR I spoke with was very helpful & accommodating.

I received an email stating that I owed $27 and would be turned over to a collection agency if I didn't pay right away. I looked at the statement; billed on 6/6 (to my account that ended on 4/30/2016) for charges allegedly generated in 11/2014 (a previous account in Wyoming). The customer service person said that they 'read my access card' and have applied the charges. I asked for copies of my invoices from 11/2014 to 2/2015 that show any charges or payments and I was told to go to my online account (which only shows charges 6/2015 to 4/2016. And I have requested the Access Card and copies of any electronic results.

I signed up for DIRECTV service late 2015 and it has been a disaster ever since. I was told if I combined my DIRECTV and AT&T account, I would save $10 a month. I have called customer service six times regarding this issue and DIRECTV transfers me to AT&T and then they say they can't help me and just transfer me back to DIRECTV. I went to the AT&T store and they said they couldn't help me because my account says it's combined in their system that it's a DIRECTV issue. I finally just gave up after spending hours on the phone on hold/talking with different employees even though I could have saved $80 if they would just combine the accounts. They claim they combine the accounts and then for some reason the system removes the bundle. Doesn't make any sense to me.

Called first time and was told completely different second time. Second phone call the lady knew how to do her job and was very friendly.

Very happy with overall experience ordering DirecTV for my home.

Overall experience was great.

The customer rep was kind and courteous and help me with my issue.

I was a DirecTV customer for many many years, way back when they were Prime Star. When my husband and I were married I brought my Prime Star with me. Also I recommended the company to several family members & friends. After my bill kept going up and several phone calls to Directv, we decided to change to Dish. We immediately started getting phone calls and mailings from Directv promising this & that. Eventually after receiving a mailing where they offered a $250 visa card, we decided to return to Directv.

Happy that everything is resolved.

Very hard worker.

We were very happy to learn that we will save every month and enjoy the same or better programming than we had.

The whole customer service experience was good.

Customer service gave me $100 credit to cover wireless installation when service tech had trouble getting wiring in. Otherwise I would have not gotten DIRECTV installation. Very happy with service.

I just got service established the other day and I must say I am very pleased with everything. Thank you so much. Everyone I came in contact with and spoke to about getting started have really been nice.

The person that helped us was very nice and good at explaining our options. Everything was settled and she was to call us back with a time for DIRECTV & AT&T to be installed. No one has called us back and it's been 4 days.

The customer service representative are very knowledgeable to DirecTV service. Very fast and accurate.

Service was great. Had no difficulty in navigating through everything and the technician answer all my questions thoroughly and beyond my actual expectations. Look forward to my time as a DirecTV customer.

Always energetic and personable.

The rep was well spoken and straight of void what they offered at Directv.

The service was great.

Ordering the service at the AT&T store in Skokie was absolutely fun. Her name is Sasha. She was very relaxed and helpful. I'm old and do not understand tech stuff. She made it so very easy. She was like a good friend. Then the next day I was wrong about the installation date and that call went very well.

I wanted to bundle my TV, Internet and phone through Verizon to save money. DirecTV would have been the tv part but the tech was not able to install it for several reasons; he said it could be done but it would be complicated so I cancelled the order and will be getting it through Comcast.

Polite, respectful and fully explains all information.

The rep for direcTV is very helpful. All of my questions were answered well.

I called in today and talked to Asia DirecTV associate # ** asking about our billing for the upcoming year starting on August 16th 2016. I asked that our NFL Network Sunday Ticket automatic renewal be removed and Asia said that she took care of that issue. Asia also stated that our cost for our upcoming year will remain the same as it is as of now if we do not add anything to our needs. I was very impressed with Asia and thanks to DirecTV for having an employee like Asia. No TV provider compares to DIRECTV.

So far so good. I have been enjoying my DIRECTV and I had great customer service.

We have been a DirecTV customer since 2001 at the same residence. We were in process of having a home built and needed to rent for a few months during transition. DirecTV was aware of us wanting to move our service 2X within the year. We were told it would be $19.95 each time we moved. First lie. We were charged $19.95 the first move. When we called to move for the last time- we were told it would be over $700.00 and would require a new contract. We knew we were going to sign a new contract being we were adding additional receivers.

Installer didn't hook up my On Demand so I am unable to watch my On Demand but rep got me another appointment for another tech to come and fix it.

Representative was extremely professional and resolved all my issues promptly.

All of my contact and experience with DirecTV as a new customer has been satisfactory so far.

My experience with DirecTV has been great. The only issue I have is where the receiver was placed. I think he could have found a better spot for it. But overall the service was good!

He seemed to be in a hurry. I wasn't sure if I was getting the correct information. He had me confused but I still set up the account. I guess I will find out when I get the first bill. The man who set up the equipment was very helpful. He answered all my questions as far as setting up the equipment.

The sales person knew the product line. The installation tech was awesome. He had everything working in no time flat in over 90 degree heat.

Tech came out and said trees were in the way for signal, but up the time of getting Direct, I had Dish and was getting good reception. He left and came back three days later after I called him and his supervisor several times and only took pictures. The next day I called DirecTV and I'm set up for Installation on 7-2-2016. Thank you DirecTV.

Great customer service from knowledgeable and friendly staff! Went above and beyond what I was expecting.

My installation for DirecTV was scheduled a week in advance for June 27th between 8:00 am-12 noon (I have confirmation email and confirmation voicemail to prove it). Nobody showed up in my house or called me, and when I called 4 times during the day they kept saying to wait because they were on their way. I missed a day of work waiting for nothing.

This was a painless experience for me. Would recommend highly.

Sales rep was helpful & friendly & resolved my issue the first time I called.

Hey. I like the service so far, and I look forward to a good relationship with your company.

I talked to the Philippines, India, Texas, and Florida representative. Very frustrating. But I must say the representatives from Florida Surae and Shay were the friendliest and willing to accommodate our needs to provide us with thought we were needing.

The installer was very good. Explained everything to us on how to use this system and explained all questions.

Best service I have had with a company. Explained everything, made sure to get a time set up for installation that worked for us. Did not try and sell us something we did not want or need. Very friendly.

I had a very good experience with my order.

Ordered then canceled order for DirecTV - When I got home and read the small print I realized that I cannot commit to a two year contract. My husband has health issues and I don't know what will happen in the next two years. My order and cancelling my order were both easily accomplished. If I was sure we will be here for two more years, I would have had it installed.

Good services.

The original installer Jason that came out Tues was very unprofessional. After calling to complain, DirecTV gave me a credit for all the inconvenience. They had to reschedule for Thurs morning and I asked for a Senior tech, Sam. The senior tech installed with no issues whatsoever! Very professional and was very understanding. I would definitely give him 10 stars and as for DirecTV also a 10. Thank you.

DirecTV service is very clear as to the cables and connections needed for an installation via documents available on the Internet. U-verse was not so clear. I have had at least 4 visits from U-verse techs to install their TV service with no success because of different issues identified each time. All of the U-verse techs (except one) were superb and the last one outstanding. If the satellite connection works, DIRECTV will be the perfect solution for our TV needs.

DirecTV has a lot of great channels and it's very affordable. I would refer some friends likely.

The tech took the time to explain how DIRECTV worked and also let me know when service could be interrupted. He also agreed with me that a mild shower should not cause interruption of service. If DIRECTV proves inadequate then there are other options available to me.

I highly recommend against attempting to purchase or buy DirectTv. This is the 3rd time I have tried to have it installed and their contracted installers fail every time!! The first 2 times they didn't have enough cable boxes. The 3rd time they didn't even show up or call to inform me after confirming twice. I then wasted 1 hour of time on the phone with their customer service without a resolution. I can't recommend against trying to buy DirectTv. Don't waste your time or money!

Received very understandable and thorough explanation of services offered. Enjoyed the rep, very personable and fun to talk with. Shanna was a joy to do business with.

My first appointment for DirecTV service was cancelled by you, due to some type of family emergency with the technician/salesperson. My rescheduled appointment was cancelled after the technician arrived due to miscommunication about wanting wireless TV. I called to reschedule and inquire about the $100 fee, and the rep was very accommodating.

Installing technician Nate arrived at appointment on time. After checking possible locations of dish for best reception of signal, installation was completed in professional manner. After getting dish mounted in best location, Genie receivers were set up in three rooms connecting two tvs and an HD projector. Pictures on all three are great! After install completed Nate helped us understand features of system and how to use remote controls to watch and record programs. Very satisfied with install, equipment and picture quality.

DirecTV installation - Everything went smoothly.

I would definitely recommend DirecTV to others. They have great customer service and great plans that can help you save. I've been satisfied with the service I have received with every DirecTV employee that I have been in contact with. Service has been great so far as well.

Polite and very understanding, good attitude and professional. Keep up the good work.

Very pleased with the package deal I received. For the price and deal that I am getting with DirecTV it was worth changing my current provider that I have had for nearly 30 years. I am willing to try you guys for the 2 years and price you quoted me on that will be locked for that time.

The lady on the phone was very nice. The server man was very disrespectful and unclean.

My experience was good.

Good customer service.

The technician that came out was very helpful.

I called 1-800-Directv (347.3289). A man answered, said his name was John, and when I told him that channel 12 KVOS and 366 JLTV were flashing in such a manner that I could not view my shows due to the flashing channels caused seizures for me. The man went off on we need to pay him $100.00 for a service plan. We have a service contract with Directv, he said we did not and would not let his sales pitch go. It became very abusive almost like a debt collector. I must say I lost it... As a CSR myself I know customer service and he failed every lesson I ever learned.

Willing to work with you.

Overall great experience. From start to finish, effortless and quick.

Very good customer experience. Enjoyed the agents on DirecTV.

Very good experience dealing with the agent.

Switching over to DirecTV from AT&T U-Verse with the promotions that DirecTV were offering would have been excellent for my budget. However I was unable to go through with the installation because apartment restriction and no line of connection. I will attempt to go DirecTV again the next time I move.

I was quoted incorrectly when I originally scheduled my new service. The call was to clarify why the price I received was not what I was quoted.

Installer was very good. He arrived early and started working right away. Very nice guy and did a very good job and cleaned up afterwards.

In my opinion the man who came and installed the DirecTV here at my house was very professional very acceptable and if I ever had to get it installed at another house for whatever reason I would like this man that did it here at my house here to be the one to do it.

Shelby was able to get my install rescheduled and moving ahead with the line of site issues we were having at our new home regarding the HD dish. We kept the SD Dish, installed a SD receiver. I understand that new customers cannot get SD, but in some cases that is the ONLY solution for folks!

Visa reward card was not issued by sales rep. Problem was solved by CS supervisor. Stopped cancellation.

If DirecTV calls and offers you a package for being such a "Loyal customer," don't fall for it. They supposedly "gave" me the Starz package for being such a " Loyal & Good Paying Customer." When I looked at my bill, I was being charged $29.95 a month for it. These kind of practices should be illegal.

The person I spoke to was very friendly and helped me with everything. Answered all the questions I had.

Very satisfied with DIRECTV.

Installer did great job.

Natasha was very helpful in explaining everything that would happen. Greg was very helpful with the size pole I would need.

Very pleased with the service I received. Was a very easy switch. Answered all my questions and solved them quick.

HELP ME!!! I've been on hold for over 45 minutes now and all I want to do is cancel my DirecTV. I've been a loyal customer, moved to a new address, was re-assured that I can take my DVR with me, got the new installation at new home and cannot apparently take my new DVR with me. They did NOTHING to help me transfer my DVR content over and have been double charging me for 2 months now.

Very satisfied with gentleman who installed my DirecTV – he was very knowledgeable and also with representative I spoke with on phone. Will recommend to friends. Thank you!

Very nice young man. Good at explaining everything to me. Very pleasant and professional.

Very helpful and polite.

I had a great experience. Everyone I spoke to was polite and knowledgeable. I have zero complaints from start to finish.

I just moved into a new home. We called for DirecTV to install their product. The installer said the best place to put up the dish would be on the roof. Everything looked ok until a few days later. To my concern the gutter on my roof was slightly bent from the installer's ladder. With the expansions and contraction of the gutter a giant bend occurred. Called to place a claim they sent a supervisor out to check things out. He called me a liar and refused to pay claim. They said they asked the installer and he said he never touched the gutters. I asked them, Have they ever of had children. They always tell the truth. I am now out $800.00 in repairs. BEWARE OF DIRECTV INSTALLERS. AT&T really don't care about customer relations.

My experience with DirecTV has been stellar so far. Signing up and installation have been a breeze.

Installation - Was professional and knowledgeable on how to use the system.

So far good experience. Our service will be installed July 5th. Will know more then.

I am going to recommend DirecTV to my friends and family members because they surely beat my local cable TV provider. The packages are fairly priced and I can watch quality television without sacrificing my first born child. My local cable company was putting the squeeze on my wallet without providing quality channels.

Great customer service. He was great.

Strength in customer service and informative.

Directv is not what it used to be. Good deals and sound service as AT&T took charge. It fixed the poor image.

I wanted the new equipment and a different package. I was taken care of with respect, kindness and with quickly. Thank you.

The saleslady was great and just happy to get away from Dish!! Prices were great too!!

Talk way too fast to understands. I don't even know how much my monthly bill is or how much it will change after the first 3 months. Is this the way everyone is treated to sign a 2 year contract and not even tell me what I am paying?

Installation - Aaron was great.

I live in central Florida. If we have a storm, my TV goes out. Today, the TV's are working, but it's stuck on one channel. Can't get service for two days. The technician that set me up was great, but I haven't been happy since. When my contract is up. I'll be switching back to Brighthouse. They have great service.

Initial setup - Amazing customer service.

When I called Directv she great. She answered my question and helped me.

The DirecTV equipment caused roofing damage which in turn caused water to leak through into my ceiling. When I called DirecTV to inform them of this, they said they could do nothing. I do NOT recommend DirecTV, be wary of their equipment. They wouldn't even do the courtesy of removing the equipment so that I may repair the damage myself. I am taking this to the Better Business Bureau.

My 1 yr contract is up less than 2 months away. I had good service until part of the contract wasn't honored. First, when I signed up I finally got my first bill 2 months after with a huge bill. Second, I checked my monthly bill yesterday with a rep and find out my bill sky rocketed >$30. In order to keep my bill low I have to remove my HBO and Starz channels. Those channels were free in the contract for 1 year! I argued with the rep trying to explain my bill shouldn't increase until after my contract expires. Third, they like to bill you 1 month in advance and expect you to pay for it! They have a great ponzi scheme to lock customers in: produce a 2 month bill you get in the mail when you sign up including a 1 month advance bill on top of it, on purposefully cancel your free premium before contract expires, and they charge you 1 month in advance. Customers beware!

I was very, very upset at my first call with the company but after I was transferred to another customer support rep I was in a much better mood and I replaced my order.

I had a great experience picking plans for our family. The sales team was amazing and fun! I look forward to enjoying our service.

Employees that helped me sign up and resolve the visa card problem - were both very knowledgeable and friendly - based upon the interaction with both of these employees would recommend DirecTV online and telephone service to other people want to sign up.

Service rep easy to work with.

I would like to commend this representative for being so thorough and clear in his responses and being very friendly.

Getting Direct TV and having it on my Century Link Billing. Was very satisfied with the help I received in answering my questions.

I called to cancel HBO, Showtime, etc. 3 days before 90 days and was told to call back on the 2nd to cancel. I did, but they still billed for it. Service is HORRIBLE!! Goes out when neighbor farts! I'm on the floor constantly resetting boxes. 6 days of raining, NO service! Lots of channels, most are pay channels or infomercials. Sound goes in and out. Customer circus will lie about everything. I never signed anything other than the equipment was installed (INSTALLER SUCKED, leaving a mess of empty boxes, cable pieces, wires, plastic wrap all over the yard). Now, they say I signed a year's contract, but can't produce one. Don't expect good service, professional installation, or the truth in anything.

The experience with service from setting up DirecTV service in the AT&T store to talking with Customer Representative on the phone and having the Technician at the house setting up the system was very stress-free. Everyone I dealt with was very professional and took time to respond to my questions with appropriate answers. The Technician came when he said he was going to and did an excellent job in setting up my service.

Customer Service - Very friendly and knowledgeable.

Very pleased with the call and are happily awaiting our installation and to be a Direct customer.

Nice customer service.

Good customer service.

I called DirecTV because I was not getting all the channels all the time. Some would come and go at different times of the day. The Tech came out and said the the dish needed adjustments but he didn't climb on the roof... Really? Well we found a quick 4fix...call the competitors. From a customer of over 10 years.

I will consider DirecTV in the future. AT&T could only bundle TV+Phone for the Fayetteville area. I would like to have the internet included. I was told that is only available in Raleigh area. I would try CenturyLink again, but they don't have customer help on Saturday/Sunday if your service goes on the blink. We had Prism TV at that time and not DirecTV. Thank you.

I switch to DirecTV after talking with your reps!!! That should say it all!