Volkswagen Jetta Reviews

I have a huge complaint about a brand new 2011 Jetta 6 2.0TDi. I got the Jetta on October 7th 2011 in the afternoon from Tri-Sec Autohaus.

My 2007 Jetta Wolfsburg, at 61,000 miles, the fun really stops. My headliner is coming down ($899 to fix). Next, the A/C begins to stop working ($100 just to look at it). The compressor comes on only after the car has been operating for over five minutes and getting worse. At 68,000 miles, dealer tells me there is an oil leak from valve cover gasket ($499 to fix). Now, this morning, my airbag light came on. I have always babied this car. My wife's '04 Civic never had a single issue with over 160k miles. Her Civic before that never had an issue. Never again will I buy a VW.

I bought a TDI Jetta in 2008 with 60k from dealer, certified pre-'loved'. I put 40k on it in 3 years. It had regular service, scheduled oil changes, all the required maintenance. The check engine light comes on. It's a $7000 repair because a fuel injector came loose in the engine. The car cost me $17,000 and I just got done paying it. This is a big deal to me and it comes as a huge financial blow. I used to highly recommend this type of car. But now I can't because I just cannot justify this kind of mechanical failure, at no fault of my own.

I bought a Jetta model 2010 and yesterday, I got a problem. The car is not responding to the gear and is not moving. When I took it to the dealer, Egyptian Trading & Automotive Company, they investigated and told me that the control unit has to be changed which will take three to four weeks.

The 2006 Jetta's transmission failed, absolutely after 50,000 miles (5 years). It ruined my life.

In mild and cold temperatures, the car overheats and engine fan stays on for at least 10 minutes after it shuts off. It happens even at -15 degrees Celsius. The dealer reports no faults. The car is still under warranty but what about post warranty time?

I am Ritesh **, owner of a Jetta car no. **. I purchased the car in February 2009 and ever since, I have faced innumerable problems with the car and the service station where it is sent so very often. I send my car to World-Class Automobile, West Moti Nagar, New Delhi, Delhi.

I live in South Africa. I own a Jetta 5 1.9 TDI Comfortline, and I am extremely happy with the vehicle. I looked forward to the Jetta 6 launch. I was seriously considering buying a Jetta 6, following its launch in South Africa. I browsed the Internet to attempt to get a sneak preview of the Jetta 6.

Actually I have a 2008 VW Jetta SE. I met with an accident while driving 40 miles per hour. The front part of the car is totally gone and the air bag sensor is nowhere to be found.

I am writing about the most bizarre experience I have ever had in a business, your business. I went to pick-up my Jetta TDI from the service at Luther, VW. I spoke to a service person named Brett. I told him why I was there, and then asked if my car had been washed. Usually, repair shops are washing the car, and the last time I had service at VW, they didn't wash mine, so I asked. Brett's response was a flippant, "I don't know, sometimes they do and sometimes they don't." It was obvious by his tone he had a bad attitude, and didn't care. So, I ignored him and just wanted to get out. He told me to go to another desk to pay and I said, "I hope they washed it. I have received poor service here in the past, and at this price, I don't appreciate it." I then walked away to go to the other desk. At this time Brett followed me to the other desk and said, "You can't just say something like that, and walk away. I don't even know your name." His approach and tone was intimidating. I told him my name, and bumped him on the side of the arm and said, "Don't worry about it." I was hoping his of his intimidating nature would go away. He responded, "Don't touch me." I said, "I just bumped you on the arm." He continued to talk back (e.g. I work 50 hours a week, and I don't like someone...), and I told him I didn't like his attitude, or the way he was talking to me, (his actions continued to make me a little nervous), but he continued to rant. I said I would like to speak to your manager and he said, "Good, I think you should talk to the manager, my name is Brett."

I have been bringing my 2009 Jetta for routine maintenance every maintenance. Each time I bring the car in, I tell them that the car is shifting funny. The car jerks far more than a car should and when I give the car gas, it delays a bit before it goes.

I purchased a brand new 2005 Jetta Wagon TDI. The sunroof has leaked into the car within a year of purchase and leaks gallons into the floorboards every time in a heavy rain. The source of the leak is from a dome light behind the sun visor on the passenger side. Volkswagen refused to acknowledge this as a legitimate problem and would not cover any diagnostics or repairs even tough the car was still under warranty. Finally, a recall came in for the sunroof needing regular flushing of the drains.

I am a loyal customer for Volkswagen since 1999 as I started driving a Polo then Bora and currently Jetta 2010. Two days ago, I have faced a major problem (transmission issue) with my car as I was on a high way and suddenly there were no transmission to the gear box (DSG). I called the service in Cairo and explained what happened and they answered back that I need to replace the gear box and I have to buy a new one, bearing in mind that my car kilometer age is only 30,000 Kms. In addition to the mentioned above, I would like to inform you that I had purchased my car on 17th February 2010 and from day one I started to hear a high fluctuating knocking noise produced by the gear box while driving.

April 2nd, 2011, My wife was involved in a frontal impact accident 45 miles from home. She was driving a 2010 VW Jetta 2.5l sedan. The person that caused the accident was driving a 2004 Kia sedan, was struck on the left rear door and rear quarter panel and believe it or not was spun through the intersection. After her air bags went off! The one question that still comes to mind is, Why didn't our air bags go off with a frontal impact? The speed the wife was traveling was around 30 mph. The officer on the scene even told my wife, I cant believe the air bags didn't go off on our car.

I love my used VW and wanted to defend it. I work at a new car dealership and love reading the complaints. I bought a used vehicle with 70,000+ miles and love it. If something breaks on it, I will not blame VW as I bought it used. I purchased an extended warranty. If you research the car and check into the car, if you would buy it, is upon you. You did not buy from the dealer and/or VW and they do not owe you. Take care of your car and your investment. It makes me sick to hear people talk about buying a vehicle with over 100,000 miles on it and breaking. You do not know how it was taken cared of.

I am submitting an official complaint about my new car Volkswagen Jetta (1.4 TSI). Purchase date: 28 May 2009. First I would like to express my severe frustration and anxiety because of my case, I am a very brand loyal customer; however my problem cause me not to think of purchasing any VW vehicle after wards. I had purchased my car on the 28th of May 2009 from a VW authorized dealers names "Adel Gouda Agency". In June 2009 after one month from the car purchase, I had my car fixed at the VW maintenance shop in Abu Rawash because of a fraudulent "control unit", at that time they had to export it from Germany, consequently I had to wait one whole month to have my car again fixed, that was my first impression of a brand new VW vehicle.

The 2000 Jetta I bought had a recall for the ECM back in 2002. The work history didn't show the part ever being replaced when I first took it to the dealer in Oakland. When I went back and checked on my own, the file had been updated to show the work was done. But unlike all the other repairs, such as, a recall for a light switch, there wasn't any information about where the repair was done or when.

In Dec, 2010 I received a letter from Volkswagen about an engine sludge issue & synthetic oil had to be used. I have always maintained the vehicle but was not aware of the oil issues. My engine has stopped and needs replacing. There should have been a warning sticker on the engine if this issue with the oil was that imperative. So now what!

I purchased a 2005 Jetta in 2008 and have had nothing but problems ever since. First the trunk would not open or close next the halogen lamps had to be replaced 4 times costing $15.00 each. Then I have had to replace the coolant container and valve which cost $50.00. Next the car would not start as the car would not accept the key. It cost another $400.00. Also, the battery blew up in the car. That was $100.00. In October 2010, the car would not start so I had it towed to the repair shop and was told it jumped timing. Parts amounting to $1800.00 were ordered and I was told the tools to replace the parts were unable to be found. So I had to replace the motor at an extra cost of $500.00, mind you I still owe payments on this car and they are telling me if I turn the car back in, I can still be held accountable for the remainder of the cost.

I would never recommend Volkswagen Jetta to anyone. The government must recall all Jetta, including the 2006. We have experienced sudden trunk opening to transmission, and catalytic converter problems very early. There was transmission recall but not for the catalytic converter. I am terribly disappointed with VW. Old Beetle was a very reliable car even used by the Germans during WWII. These modern products are mere toys reminisce of Chinese products.

I have a 2005 VW Jetta and my sister-in-law has the same identical car. We both have the exact same problems with our cars. It isn't just one thing, it's several of the same things and the cost for repair is unreal! We both had problems with the wiring harness, windows won't roll down, can't open gas tank or doors! Multiple bulbs burning out! It also "jumped timing" and that alone cost over $1,000.00 to repair! Also, problems with the latch on the trunk. Every Jetta owner I know has had the same problems. Why are there no recalls? VW does not stand behind their products and I will never own another. I love to drive my car, I just can't afford the upkeep on it. Also, a fan is going out on it and that has already happened to my sister-in-law. These things have all happened with less than 50,000 miles on my car!

I bought a VW Jetta car 3 years back here in Egypt. As I didn't buy it from the VW dealer, they decided to charge me 15% extra on every service I do within the service center. Now they decided not to accept any VW car that was not bought from them unless I pay $2000 USD fee just to accept the car. After 3 years paying the extra charge, they can’t just decide they will not accept the car. I did a contact and discussed my situation in which an email was sent briefing the case and much commitment were done to reply back. Nothing was received till this moment. They don’t respond anymore. I am unable to service my car and accordingly I am unable to use it. VW service center should support their cars any where worldwide.

I bought my VW Jette GLX from a dealership in as is condition about a year ago. I did not look into these cars a whole lot. But what I did find was all good remarks. Now a year and a half later, my poor car is falling apart. I have had issues with all the windows. My two back windows are held up by a steel pole that a friend screwed to the inside of the door, as I couldn't afford to get the regulators. And my passenger window has never been able to roll down all the way or back up without manually forcing it. My driver’s side window regulator has been replaced about a year ago by my husband and now it’s broken again. I've now started looking into the window issues and it seems like you can get a metal clip type window regulator. But will that work?

I have a 2002 VW Jetta 1.8. Apparently, there has been a couple of recalls in 2005 and 2009 on the ignition coils. On 7/9/2010, I had 3 replaced and on 5/17/10 I had one replaced by independent companies because when I called VW they were higher in price.

I am writing a complain in regard to the numerous mechanical and electrical problems that I have had with my used car. I had to return my car 4 times for repairs within 2 months time of purchasing it. Upon financing my car that I purchased on 7/5/2010, the dealership provided a carfax that did not state any problems with thermostat or electrical on their carfax report. I've did a carfax on 9/20/2010 and found out on June 2010 prior to owning my 2003 Volkswagen Jetta, the used car had a thermostat replaced. This information was not on the car dealer carfax.

I purchased my VW Jetta 3 1/2 years ago going on the knowledge they are reliable vehicles only to find out the complete opposite. Since having this car I have had coils replaced 2 times me and finally a third time by the dealer due to a recall. This has been in the last 18 months. I have also replaced the turbo in the engine to the tune of nearly $2,000.

I have a 2006 VW Jetta Value edition. After having the car for 4 years, the headliner started falling down and the coating on the center console (radio buttons, etc) starting wearing and pealing off. I contacted VW customer service and they said I would have to get the car looked at by a VW mechanic before they would do anything. After taking the car to the VW dealership (Joe **), I was told by the service manager that, "sometimes it happens, the glue just gets weak."

A year and a half ago, I purchased a new 2009 Volkswagen Jetta Wolfsburg Edition, 2.0T. Oh, how I completely regret it! As I write this, my car is at the dealership for service and has been for the last four days. This is the 4th time it is in for the same issue. It randomly requires multiple attempts to start. They replaced the starter, all the battery cables replaced and have been working with VW Tech Line every time. The dealership suggested an exorcism, which makes me think they have basically given up on the car. Being less than two years old and having less than 30k miles on it, I am very disappointed. Oh, did I mention that it also had an oil leak before the first year? When I went in for an oil change, it had 1 quart of oil in it and no oil light ever went on!

In May, 2001, I wanted to buy a VW Jetta wagon. I tried three times at Romano VW to interest someone in selling me one, but they literally turned their backs on me. I went to another dealer in Syracuse, Burdick and the salesman went out of the way to find me a car; it was on a boat being shipped to the US. I had nothing but good experiences with this car and was looking to buy another VW Jetta wagon this June.

2003 Volkswagen Jetta GLS is a money pit. It is difficult to find a garage that is honest, the VW dealearship near me no longer works on VWs. At 57,000 miles, replaced steering system for $1300.00. At 69,000 miles, replaced numerous sensors, catalytic converter (covered by warranty) with a total bill of $1058.00. At 70,000 miles, replaced water pump for $500. This was in a 2-year period. I'm now waiting for a tow truck, the car will not start. I hate this car!

We have 2 VW Jettas, both TDI's 1999 and 2006. We are just complaining about the fact that the headliner in both cars have fallen. We resolved the 1999 issue by installing plastic screw plugs purchased from an auto parts store and this worked well as the warranty on that vehicle is long expired. In the 2006 car, it started separating by the rear seat airbag section, which I addressed with VW America and our local VW dealer, who said this was not going to affect the airbag quality nor have the airbag deploy due to the problem. They said I would need to purchase a whole new headliner for a lot of $$ to fix the situation (car is out of warranty).

After reading what everyone else has gone through with their VWs I wish I had done more research before purchasing one. I have a 2001 Jetta 1.8T. I bought the car because of all of it's extras: sunroof, heated/leather seats. And it drove great! D**b, d**b, d**b. I have had nothing but problems with this car and I still owe thousands on it. I have been taking it in to be repaired over and over and over, but today it left me stranded on the side of the road for the last time. It has four different engine lights on and will no longer run and I can't put anymore money into it. I hate Volkswagens! And, as mentioned in another comment, it is very difficult to find a mechanic to work on a German car (other than the VW dealership who charges outrages rates). Purchasing this car is the worst decision I have made yet.

We have a Jetta that is seven months old and suddenly stopped running. We had it towed to the dealer and they are refusing to repair under the warranty because they state that the gasoline we purchased was not good quality. Of course no one knows who to test the gas they purchase and cars should run on the gas that is supplied locally. We have seven cars in our household and we all purchase gas from the same station.

I am a single mother and worked very hard to purchase my 2007 VW Jetta. It was brand new when purchased. I drive an hour to and from work daily, therefore it has a lot of miles (87000 to be exact). I purchased the extended warranty of 100,000 because of this reason. Well, the warranty covers mechanical but I have not had any mechanical issues. My issues are cosmetic. The paint has pealed horribly off of the door, the light fell out of the ceiling and is hanging by wires, the paint is pealing of of the controls on the top of the ceiling and the lining on the ceiling of the car is falling. I take very good care of this car!

I am buying a brand new Jetta 2010 for each 5,000 km long because it malfunctions after this. I dealt only with the official dealer and agency and official service centers that are responsible for. I bought a Jetta 2010 brand new car with almost 200 thousand pounds and after 5,000 km it is not working and the service center cannot repair it and ask only for money to check the car each time without fixing anything.

Got a 2004 Jetta GLS 1.8T brand new and I'm 44 years old. To make a long story short, this car has driven me to the edge of filing for bankruptcy. It has ruined my life! I'm unable to save up any money because this ** car breaks all the time! One thing after another, and another, and another. Every time it costs me an arm and a leg. Too many problems to list, but I will start with the clutch which completely went out at 32000 miles. Car was still well under warranty but I had to pay $1900 to VW to fix it.

I purchased a 2003 Volkswagen Jetta on July 6, 2010 from an individual person and noticed the next day a smell in the car. It was a melted crayon smell. Having done research, this is from the adhesive that Volkswagen uses to their sound proofing material, firewall protection, etc. for rust protection. With the smell being so strong it ends up on your skin, hair, clothing, etc and my concern is the chemicals in the adhesive that can be toxic to my 2 year old daughter. I went to the local dealer and they would not give me a copy of their material safety data sheet for this vehicle and the service manager said there is nothing that can be done.

2000 Volkswagen Jetta - This is the second request for indemnification for the total cost of the vehicle experiencing brake light problems, at which time, several automobile repair shops attempted to correct the problem. Two weeks after my teenage son was en route to work, the car exploded on a busy highway. Thus, I am requesting that Volkswagen fully reimburse us. My son purchased the car so that he could work and save for college. He lost his job because he no longer had transportation.

I bought a 2005 Jetta brand new. I never had a problem until last month. The engine light came on and I took the car in to my mechanic. It took approximately three weeks to fix my car. Finally, after much research, the mechanic figured out that VW has a flaw in the design of the engine. The timing chain misses time. This is unheard of and the engine was redesigned and replaced with a timing chain in lieu of the timing belt VW had used in the past models of the Jetta. I had to have the following replaced a sensor, position sensor, turbo assembly, housing assembly, five manifold gaskets, five spark plugs, valve cover, tensioner assembly, gasket and timing chain. My bill was $1,926.22 and I was without my car for three weeks.

I received a letter for a recall on my 2001 V.W. Jetta for replacement of ignition coils. I took it to Toms Auto Center Peabody, Ma 01960. They billed me for $391.31. Volkswagen group of America sent me a check for $131.90. I called them on 6-7-2010. They said I needed to take it to a V.W dealership but their letter states that ignition coils can be found at independent repair shops.

I bought a 2009 VW Jetta. The next day, the window washer fluid pump broke. Within three weeks, the A/C dials 1, 2 and 3 were not working and the power outlet was also not working.

The water pump on my 2005 Jetta with 46K miles on it failed on a trip from Portland, OR to Philadelphia, PA with a scheduled route through Albuquerque, NM. The failure took place just outside a town called Monticello, UT (NW of Albuquerque), which is where one of the closest dealers, University VW, is. When the water pump failed, the car overheated. I had the best mechanics I could find in Monticello replace the water pump and do what they could to get me back on the road towards Albuquerque and the dealer. Just outside a town called Cuba, NM, the car blew a significant amount of blue/white smoke from the exhaust. I immediately pulled over and had the car towed the last 67 miles to the Albuquerque dealer.

In Feb 2008, I leased a 2008 VW Jetta GLI. About one and a half months later, my passenger speaker went out. I took it to VW in Austin TX. The advised me that there was an internal short. They fixed it. However, I took the car back in on Feb 18, 2009 to Valley Imports in Fargo, ND because the same speaker went out and the driver door speaker was not working at full capacity. The first thing they try to do is change the amp. That did not work. Then workers there said they would have to order the speakers. They only ordered for the passenger door. They said the drivers were fine. They obviously did not know how loud the bass speaker was suppose to be. I had to drive almost 300 miles after they received the part to have them replace it. I am on my way home and that's when I realized the speaker was not right in the driver door. I called them and told them. I get set up with another appointment. It took three appointments to get the speaker situation settled, 600 miles round trip for three separate appointments goes against my mileage. I am not getting refunded those miles for something that is not my fault.

I had recently submitted information to Volkswagen regarding their VW Coil Pack recall/reimbursement program. The details for this were at vwcoils.com, as well as in a letter sent to my home, stating that there was an issue with the Coil Packs in my 2004 Volkswagen Jetta GLS 1.8t.

I am writing to you in regard to the numerous mechanical and electrical problems that I have had to repair upon leasing and later purchasing a 2000 Volkswagen Jetta. It currently has 46,000 miles and has been nothing but a headache since almost day one. Lately, it seems that I have had to have items repaired on a monthly basis. I purchased it after leasing it due to the fact that I had such low mileage, but had I been aware of the many malfunctions it was yet to face I would never had done it.

As a gift for my younger sister and I (a sort-of moving out present), my mum saved up her first paychecks from her new job at a doughnut shop to buy us our own cars. I had my grandma's old jeep at the time, so I waited until I had to let it go to cash in for the Jetta I couldn't wait to have. I'd seen this guy on TV in a car chase just cruising with his Jetta, steering with his knees, so I was sold. When I found Jamie ** and his shiny silver 2001 Jetta Turbo, I was 9 months pregnant. I ended up actually having the baby before I bought it from him, took my dad with me and everything thinking this guy wouldn't try to rip off a pregnant 22-year old and her pops.

I have had to replace all four of the engine ignition coils in my 2002 VW Jetta. I was extremely dissatisfied with this car, when these coils continued to need replacing, and in less than a year, spent approximately $700 replacing them. I know I would never buy a VW again, until they announce a recall. I was told I would be reimbursed for the costs I incurred in fixing these coils. I had renewed faith in VW, because they were taking responsibility for this problem.

Within five minutes of leaving the gym, the new Jetta loaner car from a dealer deployed the passenger side airbags for no apparent reason. I pulled off the busy street onto a side road and the trunk opened and I could see flames. I immediately stopped the car and exited quickly. The car was engulfed in flames in minutes and totally destroyed. There was no problem with the car immediately before the deployment of the air bags. Also, there was no indication of a problem with the car prior to the deployment.

I have a 2001 VW Jetta 1.8 Turbo with 80k miles. I just bought it three months ago as a used car. Two weeks go by and the EPC light comes on and the check engine light. I take it to the dealership I bought the vehicle from and they tighten the hoses, etc. The lights go away and I drive off. The car runs well for about two days. EPC light comes back on but no check engine light and now, the traction light is on. It kicked into reserve power and I'm on the highway and it's ridiculously not safe. I take the car to the nearest shop and they tell me that the battery is basically dead and I need a new battery.

Within a few months of purchasing a new Jetta TDI (at full price) the paint started peeling off the radio knobs. We took it in to the dealer who replaced the radio under the warranty and said he would replace it with one that did not have the paint on it. When we picked the car up, it had been replaced with the same style radio. They claimed that was all they could get under the warranty.

I recently purchased a 2009 Jetta TDI. When I say recently I mean 4 months ago. I had an incident where I bought fuel from a service station, and got water in the fuel. I took the car in--correction I towed the car in to Casey for service. Well the car of course did not run, so they had to diagnose why the car wouldn’t run. Well, after 3 weeks in the service department they finally determined it was water in the fuel. They initially said that they could not figure out why the car wouldn’t start. Now remember these guys are trained VW mechanics. Well, they said they would remove the tank and flush it out to remove any contaminants, then try to start the car. This was quoted to cost over $1100.

My Fiance and I leased our 2002 Jetta in 2001. Thought it was our only option, we were young with very little credit history. Well it is now 2010 and we are still paying for this car! Two weeks after buying this car things started to happen. Minor issues at first that were covered under warranty, The first major issue was a coil wire in the rear window burnt out so we took it to the service department where they soldered it back together.

I am in lease with a 2009 Volkswagen Jetta Wolfsburg Edition. I have had the car for 14 months and since I've had the car, I spent $250 to do the alignment after only having the car for less than 6 months. VW told me it was my fault! I have also had 4 blowouts with the factory installed rims that are 17inches and use Michelin tires of 225/45/17s in size. The biggest gripe I have about this car is that as a consumer, I was very misled about this car. I live in New York City and it is full of potholes. This car cannot and will not handle a pothole! If you hit it, you will blow a tire and it will cost you over $200 plus instillation to repair and odds are you will be in need of an alignment after a blowout.

This is the second time I checked my dip stick and my engine is out of oil again! The service advisor advised me to make sure that if I wait to take my car in on the next "manufacturer's recommended service date," that I check the engine oil level. Twice, I have checked in between periods and my dip stick says that I have no oil! **! I only have 24K miles and bought it in June 2008. These problems are not only concerning but frustrating as hell! I have never had this problem with my Japanese cars. Is it because my Jetta requires synthetic oil and its a 2.0T?

I have a 2004 Jetta GLI. Before buying this car new, we looked very closely at consumer reports on this model and were "assured" that the electronic problems on this year's model were fixed--previous years were horrible. Well, I have had nothing but engine lights coming on, having trouble getting this car registered and/or inspected each year because a new light comes on every few months that needs to be fixed. If it is a $10 part, the engine needs to be disassembled to be fixed; if it is an easy fix (O2 sensor--not yet fixed), it is a $250-$300 part. I cannot afford this constant stuff. It actually costs like $500-$1000 a year to get it registered. Lousy gas mileage now, headlights are "out" that aren't really out; taillights? Another light on the dash, but give them a good whack and they come on. I will never buy another VW again.

My car seemed like it wanted to stall when I stopped at the red light. I took it in to the dealership thinking it would be the best place to go. I asked them to tell me what the problem was and when they did to go ahead and fix it. They did and it cost me $1700 CDN. Six months later, the exact same thing happened. I took it back since they 'guarantee' their work for one year.

I have a 2009 Volkswagen Jetta Wolfsburg edition. I leased it in February of 2009. Now the first of January 2010 I have had approximately 20 flat tires. My car still has the stock rims so there has been no alteration to the car since it was leased. I have also had to replace the brakes and the brake calipers in the rear. My transmission is slipping; it does not go into reverse. I have called ten to 20 times about the flat tire issue and I always get the same answer: "We are not responsible for tires."

I have a VW Jetta 2009. I have faced so many problems in this car. I've already complained so much, but no response from the company's end until date. Last step we could do is to write a mail here. After that, only legal steps can be taken by us. However, we fully hope that we are going to get a feedback in two days this time and no need for legal steps to be taken.

We purchased the 2005 Volkswagen Jetta new from Quality Mazda/Volkswagen in Tuscaloosa, AL in 2005. This was our third Jetta but it will be our last VW period. This car has the 2.5 liter five-cylinder engine. It is not turbo-charged, although the sales staff thought it was (?). To start with, the air filter is a major undertaking to change and parts for this engine in general are scarce and expensive. The tires are the 16" low profile (255/55?) and have had to be replaced all around four times in the 75,000 miles the car has, wear, bad rims, you name it. But really bizarre, at about 40k miles, the tumbler turned inside the cylinder of the ignition lock, resulting in a $600 repair, which VW split 50/50.

My '06 VW Jetta's headliner is almost completely coming down partially blocking my rear window. This began with small pulling apart at the seams about a year ago and I neglected to tell the auto service in April '09. It wasn't a huge noticeable issue and I simply forgot. My mileage was 51,000 in April of '09 at that time. They refuse to pay to fix it because now my mileage is 67,800. This is the first opportunity I've had as a single working mother to begin addressing it as it is now absolutely dangerous.

The alloy wheels of the car are in bad shape. I have not heard of them after many complaints. The engine oil consumption is too much. No car has such problem. No satisfactory reply from the dealer or the service center's end.

Since I have had my 2001 VW Jetta 1.8T, I have replaced the mass airflow sensor, thermostat and gasket, ignition coil packs 3 times, catalytic converter, throttle body, oil dipstick, vacuum hose, o2 sensors twice.

What a thrill it was to buy our Jetta 2004 and I kept telling everyone about it and, "you really need to get one." I was wrong, the first 2 years were fine, 25,000 miles. Then the auto windows stopped working. No big deal, it was only $800 to get VW to fix it. I went to a junkyard and replaced it for $150. Okay, stuff happens even at 25,000 miles. Then the trunk lid opener stopped working. Oh, no big deal, how about another $600? If it is what we think it is, if not, it will be more. Screw it! I now tie it down until I find out how to repair it myself. Oh well, stuff happens. Then all, not just a few, but all of the dash button covers peeled off. Oh well, stuff happens but this time they don't even have a repair for it. They said maybe in a few more years. Do I need to say anymore? I can but you get the idea. This German car must have been made in the US. Stay away. I sure will!

I have a 2003 VW Jetta 1.8T, which I purchased brand new. I kept up with the maintenance and never had any real issues until the last year or so. Last October (2008) is when all the major repairs started filtering in. This past July (2009), my check engine light came on; it started flashing when I was on my way to work. I checked my manual, and it said that was an indication that the catalytic converter needed to be replaced and that it was harmful to my engine if I drove my car. I ended up towing my car to the dealer and they said that the issue was only an engine coil.

I am purchasing a 2004 Jetta GLI Turbo from Gossett Motors of Germantown, TN. This car's emissions pump went out after about 9 months of ownership. Earlier this year, in May or June 2009, my car started hesitating and almost stopping. I went to go to work one morning and my car would not start. I called the dealership and they took my car in to dealership. I was told that my car has two water pumps. One of my pumps had gone out. It needed to be replaced. It cost me $600+. I paid and drove my car home. I started noticing that dash lights were coming on - oil light. I took my car back to the dealership of Germantown to check out the light coming on. They checked the oil and stated that I had oil in my car and that all was good.

I purchased a 2003 VW Jetta. In Nov. 08, I took the car back. The first week, ABS light came on, 2nd week, engine light came on. They kept the car approx. 7 days. I took the car back next two weeks. Even after 30 days, they kept telling me that there wasn't anything wrong, that the car just had a lot of sensors that have problems from day one. The car stalled on the freeway on Aug. 29, 2009, towed it, two mechanic battery cables burned. He checked it out and said the timing belt that was put on caused the pistons to go into engine. It needs a new engine. I called the company talked to Patty, told them about the car. They told me I bought it "as is."

I moved from Arizona to Illinois in order to attend graduate school. My father, brother and family friend drove my 2005 Volkswagen TDI Jetta from Phoenix, Arizona to Chicago, Illinois in June 2008. I bought the car brand new with 32 miles on. However, in New Mexico the car started to smoke and then broke down. The car was towed to the Volkswagen dealership in Albuquerque, New Mexico. After three days, the service man at the Volkswagen dealership told my father that they could take the car as is. However, my father said that he did not feel comfortable taking the car until it was completely fixed. The dealership had the car for over five weeks before finally getting it fixed to continue its way back to Chicago. However, during the time the car was in the University Volkswagen in New Mexico, the service department did not call when promised to call my father on the updates of the car and we went through my extended warranty company when Volkswagen’s warranty should have been covering the expenses (my car was under the mileage and was kept under proper care to maintain Volkswagen warranty). Additionally, Volkswagen kept telling my father the car would be ready and then would push back the date.

First off, I'd like to give other Jetta owners some advice, from quick cheap fixes I've had. If you're having a problem with the car starting in humid or wet conditions, put a plastic baggie around your coil pack with some zip ties. You can verify that this is the problem by watching it arc in the dark. The other problem could be the distributor cap, which can arc out if it gets wet. Simply wiping off the moisture and then using hairspray or some silicon coating will help prevent a recurrence.

Ever since I bought my VW 2003 Jetta 1.8T, I have had nothing but troubles with this car. I had to replace the entire engine at 62k miles. At 85,000 miles, my check engine light and oil light came on. According to the dealer, my oil level was low and just needed an oil change. I was told to top it up at 2,000 miles. Well, at about 1,990 miles, the oil pressure light is back on. I checked my oil gauge and it was full. I did it several times and it was full. I called VW to complain about it and I was told to bring the car in the next business day. While driving back, less than a 1/4 mile after the light came on, the car started making a cranking sound and I ended up having to get it towed back to my house. Apparently, I have an oil pump problem. I refuse to replace an entire car engine twice between 30 miles. That is ridiculous. I have read several complaints about sludge and oil pump problems by VW and someone must hold them responsible. I am always at the dealer every 3 months. I have just read that the oil pump should be changed at 40,000 miles or thereabouts to prevent this. Well, this was never mentioned to me.

I have a 2001 Jetta GLX VR6. I bought it used in June of 2007 with about 67,000 miles. I fell in love with the car right away, but have since then regretted purchasing such a crap-pile. The knob on the driver's door that adjusts the side mirrors/mirror heater snapped off right after I bought the car. The handle to the glove box also snapped off. Recently, my car started misfiring. I took it to a garage that could plug it in and tell me what's wrong. They said it was a misfire, cylinder 4. Thinking it was time for the spark plugs to be changed, I did so. It didn't help a bit. I tried fuel injector cleaner, still nothing. I'm going to have to get new wires next and try that. They start at about $100. If it's not that, the next step will be the engine coils and after that, it was coded as "a major engine malfunction".

I purchased a 2009 Jetta Volkswagen. There is a vibration in the front end and after multiple times of having brought my vehicle in there remains a vibration between 63-70mph. Sara ** said, "You will be happy with the resolution." We want to bring our car back to Volkswagen but they are saying that we cannot do that. They have offered trade assistance.

My 2001 Jetta, 2 liter Si engine just blew out the second spark plug in about 6 months. The first was repaired with a Helicoil insert. This one was able to be fixed with a new spark plug put back into it. This is something you never expect to have happened. Spark plugs are supposed to stay exactly where you screw them until you unscrew them. Or are you supposed to check the spark plugs every 10,000 miles to be sure they are still screwed in to full depth and firmness? What's the deal with this?! Consequences: no injury, no economic damage except lost work time and parts.

I have a 2006 Volkswagen Jetta TDI. A year ago, I had trouble with the EGR valve. It is a $600+ repair. And I was told that although it is required by EPA as part of the emission control system, it is not covered by Volkswagen under their warranty for that system. I was told that no damage would occur to the car if I chose not to do the repair at that time. Now I am replacing that part, and am eating the expense. (Is it just a coincidence that Volkswagen had to issue a recall for the 2004-2005 EGR valve, or do we see a pattern of negligence in their design?)

I've had my 2001 VW Jetta GLS 1.8T for a little over a year with 87,000 miles on it when I bought it. I now have 111,000 miles on it and have experienced nothing but problems with it since day one. I'm already upside down in my auto loan as it is, and every week I'm at the dealership fixing a recurring problem. I'm at wits' end and really don't know what to do. I've gone to the dealership at least 16 times in the past 5 months to fix recurring throttle and engine problems. I'm out over $3,500 on repairs in this car and still owe a little over $8,000 on my loan. I really hope a class action lawsuit develops, so frustrated VW Jetta owners will be compensated for their troubles.

I have a 2006 VW Jetta. In the first year, it needed a new transmission. Then the switch in the steering column went bad (needed to be replaced). This switch went bad again, but now it is no longer under warranty (cost $300 to fix). The coating has come off the radio, causing it to show the white plastic beneath. The headliner is peeling off as well. Now, it appears the oil pump has failed. This is a terrible car. I contacted VW customer service via email and was told that the warranty has expired - too bad. Bottom line is this car has been problematic since it was assembled.

2002 Jetta TDI passenger side window clip broke and the window fell inside the door. They charged me 2 hrs. labor when it took them one hour to fix and the total cost was $257.55. The service manager said that it was covered; Volkswagen Corporate said that if I had bought the car in 2002, but because it is a 2002 that was bought in 2001, the warranty is up.

I join the legions of complainants about the many, many problems we are dealing with in what I perceive to be faulty design/manufacturer parts in my own 2001 VW Jetta. I am miffed as to why VW is not held accountable, what with this amount of incidents.

I have a 2001 Volkswagen Jetta VR6 and just recently, the window just fell into the door bay. It seems this is a common problem. Does anyone know if there is a recall for this or if they will fix it for free? It seems ridiculous that this should happen. I understand the motor going out, but for the window to just fall in, seems hella wack. The window fell into the door and God knows how much they are going to charge me to fix this.

I'm writing in response to a series of issues I have had in the past three and a half years owning my Jetta TDI 2006. On its second year, the flywheel was replaced. I was told at the service center that the clutch needed to be replaced. I challenged the associate asking if 30,000 miles was a normal amount of time to replace your clutch. He told me that yes, it happens often when you ride the clutch. I've been driving a manual transmission for 20 years and I do not ride the clutch. He told me it would break in 7,000 or more miles. I am now 20,000 miles later and it is still working.

I own a 2000 Volkswagen Jetta. I was driving on the freeway at 80 mph when the check engine light flashed and the car jerked off then back on again. This is not the first of its problems, but at that speed, it could cause an accident. After getting it fixed, it was the coolant temp sensor, very extreme reaction to something so small. No accident was caused, but if the car didn't return to normal running, I could have been rear ended.

I've owned two Volkswagon Jettas. Both have been afficted with the same problem with the door latches. The doors won't close. Something is defective about the internal latch. Replacing these defective latches is no easy fix. The first time was on my 1997 Jetta. I had a garage extract and replaced these latches (rear doors) at a cost of $550.00.

I've had my passenger side and driver side window both go out in the past year. I was lowering mine today and it fell off and actually broke. When I took it in to the repair shop down the street, the owner told me he gets these a lot.

I purchased 2004 Jetta (brand new) 4 years ago. Shortly after around 25000 mile, My car had Engine Coolant temperature sensor issue. It was replaced and fixed on March 06. Since then, I had same issues 3 times, plus my car did not start twice. My last issue was the Engine coolant again. This time, they told me that they need to replace Engine coolant bottle as well as radiator. It was $15000 to do this work. For total I spend about $2500 for fixing issue of my car/rental car since I purchased my brand new Jetta 2004 (only 4 years old) /5800Mile.

I was rear ended a few months ago. Took my car to a Body Shop. They fixed it but realized the bumper had a defect. Called Andrew at Elk Grove Volkswagen. He got several new bumpers 5-6, they were all defective. Andrew said there was nothing he could do and was very SORRY, he tried. Called Volkswagen Customer service, they said they were all defective, they were SORRY about it as well, there was nothing they could do either. I asked to be reimbursed, they said that was not possible, SORRY. The Auto Body Shop said there was nothing they could do either since, it wasn't their fault. They said SORRY too. My Auto Insurance said SORRY you choose a shop outside our network, even though they used the money I've been paying for my Auto Insurance, even though the job was incomplete. WHAT IS WRONG WITH THIS COUNTRY, THERE IS NO ACCOUNTABILITY FOR ANYTHING ANYMORE.

I have noticed thousands upon thousands of complaints about engine sludge problems with Audi and VW 1.8t engines. If you read about it on the internet, Volkswagen knows about the issues. They require receipts for every oil change for the life of the car. I purchased the car used and I do not have any from the previous owner. It appears that VW is just avoiding the problem. I was even personally told by the VW service tech that these engines have this problem.

Around 50,000 miles, the Airbag light on my car came on. Upon inspection with a local VW dealer, the computer controller for all the airbags had died.

This car was puchased by by Dad and is a Jetta Automatic - 2006. Stones from the road keep getting caught in the Hub Caps and rattle until they are removed, was told by dealer that this happens to all Jetta's, this is not acceptablet to a relatively new car.

my 2005 vw jetta needs rear brakes every 23,000 miles, ive complained to various vw dealerships about this and they say thats the way thier cars are built more power goes to the rear brakes than the front! since when do cars with disk brakes send more power to the rear than the front!

I recently bought a used (with warranty) 2002 Jetta Wagon. In the past week both front windows have come crashing down into the doors for no apparent reason. It is completely bizarre and I have never had a car behave this way. It is very poor craftsmanship.

My 2001 Volkswagon Jetta has a nauseating crayon smell and I thought it was only my car until I googled it and found out that there are many Volkswagon owners with the same problem.

I have a 2001 VW jetta and it has a strong crayon smell that I cannot get rid of. It's to the point where I will not drive it because I get a headache when I'm in it. It gets worse in the heat. I have taken it to the dealership and they told me it was mildew and that I had to replace the carpets and padding. I have found many complaints about this same smell online from others who have complained and have been told it was several different things. I want to find out if the odor is toxic because some say it is the glue that VW uses that melts when it gets hot therefore you get the crayon smell

I have 06 vw gli this car has been in and out of the shop, months at a time. Burns oil, had the entire engine replaced twice. In addition the turbo been replaced twice, also the catalytic converter twice, navigation replace once, the indicator light on constantly. And in their words several valves have been replaced. Cars at Koeppel VW as I post. Trying to get out of the lease, for about 6 months now..still under review. Also had to purchase another car. VW customer service pretty much dormant.

I own a 2001 Jetta. I bought the vehicle in June 2003 and have had nothing but problems since two days after purchasing this awful car. Two days after buying it the check engine light went on. I took it back to Volkswagen of Orland Park, of course they said there was nothing wrong with it & turned off the light. On my way home the light went back on. I called them and was told I should ignore the light if it was amber. Then days later the tire went flat. When I took it in it was a bent rim. I had only driven the car for a couple of days to and from work less than a mile from home. I didn't hit anything or run over anything that would have caused the damage. But of course this was something that was not covered in the warranty. In September my car began overheating. At that time I had to replace the hoses and one fan. This was at the Matteson Volkswagen. It seemed to be ok for about a month before it started again. I then had to have $2000 worth of repairs to the cooling system. Then another two months later same thing. In the spring of 2004 I had several more repairs. In the Spring of 2005 I had several more repairs one time I had it in to Matteson Volkswagen to have yet again the cooling system repaired again. This time they replaced valves, hoses, and the fan. Two blocks from the shop it started to overheat again. I brought it back and they claimed that the other fan must have just died out (and not that it was the original problem or not working when I left). The thing that I hate most about this car is aside from the engine everything is new in the car. While owning this it has continued to be a money pit, that I have spent hoping eventually it will stop. Basically for 5 years every three months I have spent from $700 to $2800. Now that I have finished college and grad school maybe I can finally ditch this absolutely horrible car. I bought it because I thought vw's were reliable vehicles. I needed a good car to get me to and from school and internships, and this did not. I just hope I can help someone else from making my same mistake. Everyone else I know hates their cars and have had nothing but problems.

Rear brakes and rotors were metal to metal at 21,000 miles. According to the VW dealerships, this is normal. Got esitmates between $400 and $600 to replace everything, since no parts apparently can be reused again.

I own a 2000 VW jetta GLX VR6. In December 2006 the drivers window fell into the door. My wife took it to VW and they replaced the window regulator kit on the drivers side, but only the clips on the passenger side. The clips are the cheap white plastic kind replaced by much more suitable equipment. All was fine as VW paid for the repair. In July 2008 the passenger window did the same, only now the extended warranty is no longer in effect. Basically VW did the least that they could get away with and now I'm stuck with the bill. No sooner did the passenger window fall in, the drivers door did it again. It's safe to say that FAULTY equipment is the culprit. VW's drive like a luxury automobile... and cost like one too.

On 5/30, I had my regular 5,000 service at Volkswagon South in Charlotte which I have had regliously since purchasing my VW in Sept., 2001. Also, at this time I had a timing belt and water pump replaced at a cost of $1272.79. The mileage was 104,896. At 105,197 mileage, on June 16, 2008, my car would not start. I had to have it towed to VW South. I was advised that I had regular fuel in my diesel engine and that was the reason that it would not start. At that time, I had approx. 1/4 tank of gas left out of a full tank that I had put in almost 2 weeks earlier. I had gone over 300+ miles that tank of gas and had not had a problem with the car starting. I was also advised that I had probably done damage to the injection pump and it possibly would have to be replaced. From past experience with this dealership, I knew that would be a given. I asked Larry in the service dept. to just hold off on any repair. I then checked with 2 reputable mechanics who assured me that I could not have been operating my car if there had been regular fuel in it. In addition, I called Carolina VW on Independence Blvd. in Charlotte, spoke with Vorg who told me the exact same thing. After paying VW South a diagnosis fee of $105.00, I subsequently had my car towed from there to Carolina VW. A short time later Vorg called me to let me know that the fuel was not the problem and that I had a small glitch in the computer. I OK'd the repair, picked up my car, and paid a bill of only $52.50. I have not received my towing bills yet, but I'm certain they will be expensive. I have insurance that will probably cover one of the towing charges, but not the second one. I feel that VW South was either very incompetent or that being a single woman, I was taken advantage of. I have made the mistake once of putting the wrong fuel in my car, and believe me, it is something that one would not do again. Back then, VW South charged me $188.00 to drain my tank and replace with 4 gallons of diesel fuel. Incidently, at that time, fuel prices were nothing like today's prices. I write this letter now because I have absolutely had it with VW South. Being a loyal customer since the purchase of by car in 2001, I have had NUMEROUS occasions of dissatisfaction with this service department. I kept going there becase of the convenient location as compared to the only other dealership in my area which is Carolina Volkswagon and also because of the difficulty of finding a garage that works on VW's. I actually have two friends that sold their vw's only because they were so fed up with VW South's service department. Personally, I will never take my car there again. My experience with Carolina VW was great!! Because of it's location it will be very inconvenient for me to use their service deptment; but I will continue to do so because of the good, honest service I felt I got there. In comparison to my year's of experience with VW South, it will be worth my trouble. I will never step foot back into VW South; and although Ilove my Beetle, I myself am considering selling it because of the problems I have encountered throughout the years with this service dept.

I purchased a 2006 Jetta. This car is well kept and always serviced as per maintenance schedule. Recently on one of the service and as directed by VWoA conducted a software update which eliminated the Remote Window Operation option. Without me knowing and without my authorization VW took out an option that I paid for and which was one of the features that attracted me to this particular model. Who knows what other options they eliminated out of my car without my conscent. I contacted VW and they didnt seem to care at all if I had the option I paid for or not. They informed me that is a Federal Regulation (as always) that forbids this option on any vehicle VW or Not. Hard to believe when is an option on so many vehicles sold in the US.

I bought this Jetta for my wife in 1996 brand new, problem started on day one, oil leaking from the engine; car was taken to a dealer more than 3 times without any lock or resolution. My wife drives this car to work 7 miles each direction, as of today car has 90000 miles and still leaves oil spots in the garage. The same problems with transmission, service also couldnt repair. As soon as the warranty run out, sunroof, transmission and front driver door lock broke. First year I called VW customer support almost every day, without any lock they didn't help me at all. Their customer relation department is a waist of skin?, and as good as the cars they are selling. Overall experience I would say -10 on the scale from 0 to 10. I would never again buy or recommend buying VW not only to my friends but all other people that are considering. Performance bad Service bad Price-outrages Would you like to buy something like this?

I purchased a vw 06 every since i brought the car as been nothing but trouble, The engine light comes on all the time. I take it vw to get it fix. VW states that the problem is fix. I have taken the car a least 7 to 8 times for the same problem. I complaint to vw and all they could say is that i have to continue taking the car into vw to fix the problem. Has of today the engine lights still comes on. I try to get out of my lease and can't according to VW. I have paper trail of how many times i have been to VW. I had to purchase another vehicle because this car is not dependable

I have had a 1998 Jetta for 8 years now and I have replaces AT LEAST one window each year. I spoke with VW now that 2 more are broken because I think at this point it is fair to ask for their assistance. I was told that my paperwork would be reviewed and that it was possible that assistance would be offered to me. I faxed in my documents, never received the call I was promised. I then called and was told the fax had to go to the person I spoke to before and it had not made it there yet (96 hours later when it should take 24 hours). I then called after 120 hours and spoke to Ray who told me everything everyone else told me was untrue. He put me on hold for about 10 minutes then came back and told me there was nothing they could do. Due to the year and milage (funny how many other cosumers I have read about have been told the same thing) there was nothing they could do. He then asked me if I am interested in information about a new VW to which I responded well now why would I want a new VW after experiencing a faulty part costing hundreds in repairs over and over again and then given the run-around, flat out lied to and then told there is nothing you can do? To this he responded then why should he help me if I am not going to buy another VW. He told me that they rely on customer loyalty and if I am not going to be loyal then he has no motivation to assist. Lovely right??? I am not asking for the moon...I am asking for my windows to be repaired (just this one time) on VW since I have paid my window dues. With all of the other people that have experienced this problem I cannot beleive VW is getting away with this.

My engine light keeps coming on weekly at that it seems, I took it to berge volkswagen and ended up paying for 4 coils, cv boot, light malfunctining problems, a recall, i have all of my reciepts i have only put less than 17,00 miles on my car. it is a 2003 vw passat, and i am continuing to put money or take it in because something else has failed on it. my vehicle died it would not start i was stuck at the mall and come to find out the coils were all 4 bad and messed up the engine failed it to start again, granite it only take me 5-7 miles to get to work each day- this is by all no means wear and tear. i am sickened to my stomach, i ended up paying $611.00 out of my pocket, which 2400.00 was the whole repairs on the ticket.-i drive home one week later the engine light comes on again and now i have to take it to the dealership AGAIN...i was driving 30 miles an hour and it comes on out of nowhere driving to work pulling into the parking lot. by reading all of these it seems like there is a ''tic toc'' engine light that seems to come on weeekly/monthly- and that is DEFINITELY NOT RIGHT. - I HAVE ALL OF MY RECEIPTS AND DATES OF SERVICE FOR MY VEHICLE- i have had two sets of sparkplugs changed on my car and its not even 52,000 miles on it..

the sun roof leaks so when it rains I get a MONSTER PUDDLE of water in the front passenger floor board, the catalytic converter had to be replaced, the radio had to be replaced (oh, and the replacement radio went out and they wouldn't do anything about it.) Those are just the problems I can remember off the top of my head. Learned a lesson...no more Volkswagons.

I recently had to replace the rear brake pads on my 2007 Jetta. I purchased it new and when the pads were replaced I only had 20,500 miles on it. In fact, as I called around to try to get an estimate regarding the brakes, no one believed the rear brakes were in need of replacing this soon. I was told by several repair shops that you usually have to replace the rear brakes about one time for every two times you have the front brakes replaced. After replacing them the repair shop manager asked if I was aware that my brakes needed replacing much too soon. As for Volkswagen, they took my complaint and that was the end of that. The dealer wanted to replace not only the pads but they suggested that I have the (undamaged) rotors replaced as well. Needless to say I took the car elsewhere for brake service. I love my little Jetta, but I doubt when the time comes that I will purchase another VW because of the customer service or should I say the lack thereof.

On January 21, 2005, I purchased a used 2001 Volkswagen Passat. Approximately 11 months after purchasing this car, I begin experiencing mechanical problems. The first problem was when the STOP TURN ENGINE OFF CHECK OIL PRESSURE? light came on. Quite naturally, I contacted the dealership and took the car in to find out what was the problem. The Ourisman dealership has serviced my vehicle on several occasions for the same problem. A list of the service dates is below; in addition I have attached a copy of all the service receipts. Date Description of Problem Solution Cost 12/19/05 STOP Turn Engine Off Check Oil Pressure Purge Valve Solenoid Broken $ 400.05 12/22/05 STOP Turn Engine Off Check Oil Pressure Oil Pump Pick Up Tube is Clogged $ 0.00 02/20/06 Engine Light On Replaced Mass Air Sensor $ 504.15 06/08/07 Headlight Out Clicking Noise in Front End When Making Turns Left Head Lamp Wire Harness Failed Both Front Axles C.J. Joints failed $2,532.03 03/13/08 STOP Turn Engine Off Check Oil Pressure Oil Pump Pick Up Tube is Clogged $1,367.77 TOTAL $4,804.00 From the dates listed above, you can clearly see that I have had to have this car in for the same problem on numerous occasions. I have spent within the past 3 years of my owning this vehicle, $4,804 (that would have been a nice down payment on a new car) just to keep it in operating condition, and we are not even talking about the standard oil changes and preventive maintenance service. Just two months ago, my car was towed once again because of the oil pressure problem. It was discovered that the oil pump pick-up tube was clogged again. I spent $1,367.77 to get this repaired. Then on Wednesday, May 7, 2008, I had to take my car back because the check engine light came on again. Only for them to tell me that they found a faulty V Camshaft Position Sensor; the turbo and hoses need replacing, and the secondary air pump is faulty, and the cost would be approximately $1,867.81. Other dates that my car has been in the service shop for other service matters, oil changes, or preventive maintenances are as follows: Date of Service Cost 05/14/05 10/18/05 $542.55 04/10/06 $ 72.39 10/26/06 $ 79.19 02/08/07 $207.65 TOTAL $901.78 I am completely dissatisfied with the services I have received thus far and strongly believe I have purchased what one would consider a lemon. I am writing in hopes of being able to bring these continued problems to an end. I have been inconvenienced each time Ive had to have the vehicle serviced and have incurred expenses that I honestly do not feel should have been my responsibility.

ENGINE SLUDGE: VW Defect yet they not only deny this defect but actually make money off the backs of their hard-working customers who actually bought one of their cars! The > minimum repair to working stiffs like us is for this VW Defect, Engine Sludge is $2500. No warnings, BAM! Your car says, STOP IMMEDIATELY, OIL PRESSURE, then your engine blows up and has to be replace. No warning, folks but yep, we foot the bill! Please investigate. > It is, yet, ANOTHER VW DEFECT they insist on choking their customers > with. I am totally disgusted in this company's corporate policy. I will > NEVER, EVER buy another VW again. (Yes, I paid for the water > damage/firewall repair just because it rained and ruined my electrical > system and can't tell you how much I've paid out in the defective coils, > and now, this: Engine Sludge which they have extended the warranty on > but you have to show every receipt for every 5000 mile oil change you've > had on your car FOR THE LIFETIME OFYOUR CAR! (my car has 87k miles....GIVE ME A BREAK!) But, of > course, now I will have to dedicate yet ANOTHER WHOLE WEEKEND to finding > all my receipts for these jerks! What else is new? I hear if you're > missing (1) or are 25 miles over on any one receipt, you're screwed and have > to pay in full. Gee, think my next car will be a VW? NOT! CORPORATE, YOU STINK! YOUR GREED STINKS! I AM TOTALLY, TOTALLY DISGUSTED. ALL YOU CARE ABOUT IS IMMEDIATE MONEY, MONEY, MONEY, NOT KEEPING A CUSTOMER FOR LIFE! I SHOULD HAVE STAYED WITH BMW'S WHICH I'VE HAD SINCE I WAS 16 YEARS OLD! 4 OF THEM! WHAT A TOTAL MISTAKE BUYING A VW, GERMAN MADE? PAH-LEEEEZE!

Catalytic Converter failed. VW issued an extended warranty to 100k miles. My Jetta had 116k. Claim for cost recovery was denied. This on top of a transmission that I replaced, defective brake light switch, ignition coil, engine mount leaking..Most costly vehicle I have owned in 30+ years of car ownership. VW-NEVER AGAIN!

I have a 2001 VW jetta GLX that i have replaced the coil 3 times on now. and i need a new one. if you keep a can of silicon spray in your car and spray it when it starts running bad this will help for a little bit.

My 2005 2.5 Jetta had the clutch blow with 14K miles on it. To make a long story short, I was driving around, and all of a sudden, my pedal stuck to the floor. The dealer took it apart, and showed me the pressure plate had cracked into 3 pieces. They blamed me, which is ridiculous. I have driven standard for 9 years, and this car was the being treated with the best out of all the cars I've owned. Looking around, this is a very common problem. People need to go to the NTSB website and file an official complaint, enough, and just maybe we can get a recall. In the end, they made me pay 2400$ to fix the problem. This is the last VW I will ever own (well lease actually, and I am stuck with it for 2 more years).

Hi, I see lot of people have VW problems. Well, VW's are not the only cars with problems. Trust me on this I know, you may own other cars and things have gone great it's b/c you don't know about TSB. Anyways, I have an 01 VR6 Jetta. Love it to DEATH. Death has come. My transmission is dead. My truck latch is broke. All my interior lights come on. I can't arm my car. My rear axel broke when it was new. I know I have more history than anyone. The is dead. The dearler told me that a couple of days ago. It has been slipping for several years. I have complanied and complained. Nothing ever happend. A guy online got his fixed. A minor 1100 dollar item which I was willing to buy but, NOOO one told me about it b/c VW FORD HONDA ETC have TSB(technical service bulletin)..It is a list of complaints and possible problems with cars..We have to either ask for them or buy them. There are tons a people with the same problem I have but, If you don't complain nothing will happen. AND VOLKSWAGEN IS NOT.....IS NOT...who you complain too. The NHTSA (National Highway Traffic Safety Administration). Tell them what is wrong, if you don't well will always sit here looking stupid. I called them, Now you guys have too.

For our 30th wedding anniversary my husband surprised me will a new 2005 Jetta. I love it. After a few months I noticed a bubble on one of my radio buttons. I took the car back to the VW service dept. and they said the button could not be replaced. The radio would have to be replaced instead, costing $600. I made sure not to use this button for fear it would split open. It has opened up and started peeling. Today I took my Jetta for an oil change and told the service consultant I now have a bubble on my AM button which I never have used. I am sure this will peel as well. The service consultant told me VW is having problems with the buttons on the radio peeling and will not replace the radio. I lease this car and my concern is that when I turn the car in at the end of the lease will they charge me $600 to replace this radio. Over the years my husband and I have owned Accura, Lexus and Cadillac. We have had no issues whatsoever until my husband surprised me with this Jetta which will be the first and last VW we will own. My husband and I own a retail business. If we treated our customers the way we have been treated, we would not be in business today. Our business has survived tough economic conditions because we care about our customers and we put them first. The word of mouth advertising is the best form of advertising and I will never own or recommend a VW. They don't stand behind their product.

I bought a new Jetta from this dealership & have had nothing but problems with it. One such problem is the rear brakes (crunching & failing). I was told on the phone they were under warranty & made an appt to have them replace. I confirmed the warranty issue when I arrived at the dealership. My brakes were installed & I was THEN told they were mistaken & the brakes WEREN'T under warranty. My family owns a towing business & repair facility & would have installed these brakes for cost on parts, no out of pocket for labor. I would have NEVER authorized this work if I'd know it would cost me practically $500.00. I was raised in the automotive repair business & am NOT uneducated when it comes to a reasonable cost for repair. The service manager became irrate with me when I couldn't pay for the work & he refused to turn my car over to me. I was brought to tears by his attitude & had to call my mother for help. She in turn called for the general manager for help. The VW gm was out of town, so she called the general manager, who in turn, drove to the VW dealership to help me. He retrieved my keys from the service mgr & allowed me to leave. I'm now receiving bills for the entire balance, even though I was told TWICE that this was warranty work. A letter has been written to the dealership regarding this entire ordeal, along with a check from my parents for their cost on the parts (family business cost -- approx 25% of price dealers attempting to collect). Neither my parents or myself have been contacted by the dealership to discuss this situation. They've ignored our phone calls & the letter & continue to send out invoices. I'm a college student who works full time & have to budget my income. I can't believe the tactics this dealership uses (especially toward young people) & the lack of professionalism within their staff! The fact that several messages have been left on voice mail in an attempt to resolve this matter, with NO return phone calls is just poor customer service on their part.

Well, I got my 2000 Jetta as a Christmas present for my senior year of high school - I was ecstatic as you can believe. (It was only 3 years old at the time.) Now, 4 years later, I keep having problem after problem. Now, don't get me wrong, I still love my Jetta....and VW's for that matter. I just think they're such great looking cars. Anyway, the problems began and starting coming one after another..... My glove compartment handle just came off in my hand while I was opening it one day....haven't been able to get into it for a year now....I was told it would cost me $150+ to replace it. It seems like everything in the interior is falling apart: the center console's handle broke, little plastic pieces break. My left passenger's window rolls up half way and then automatically rolls back down, and then it rolls up the whole way on the second try. My A/C went out unexpectedly....and that just is terrible when you live in Florida. I was told it would cost $2000-3000 to fix it....so I'm bearing with it. My antifreeze is leaking, but thank goodness my car's temperature stays fine. It's almost an embarrassment to drive this car with all of the problems it has! Being a student who is paying her way through a private university, I don't have time of $$ to be spending on fixing a car I thought would be reliable!

I noticed online that many 2001 VW Jetta cars are recalled due to faulty ABS systems - recall # 02V031000. My car was taken to VW service this week, due to the ABS lights going on - needing to have extensive work done to repair the issue on ABS system. I was advised by VW that my particular 2001 Jetta did not fall within this recall. Just concerned there are many more VIN's out there that have the same issue, but do not qualify for the recall (mine included)

I had my 2003 VW Jetta 1.8T towed. The car was sputtering and had very little power. After their service department performed a diagnostic on the car. They called me back to tell me that I would have to pay $2961.00 for the following: Cam chain tensioner, valve cover, 4 spark plugs, engine coolant sensor, thrush sensor, cleaning of throttle body, timing belt and water pump with sensor.

I always loved Jettas, and i was extremely ecstatic when my father bought me one for my 18th birthday. The car is a 2000 VW jetta, i have had it for two years, and the thing is just falling apart on me. My trunk will not open, my locks do not lock, my lights inside do not work, my gas tank will not open (i have to just tape to block it from closing all the way)..my speedometer has stopped working as well, and my malfunction indicator light will not come off. I cannot fix my burned out tail light because my trunk will not open, i have an appointment with VW to diagnose the problem. My inspection is out, but i will not pass state inspection because that light will not come off, and nothing is working in my car..and mechanics cannot fix my tail light because my trunk will not open.

I bought my 2005 Jetta 2.5 (new model)2 1/2 years ago and overall, it's been a great car. UNTIL 3 days ago when the clutch went out unexpectedly. My car only has 38000 miles on it!! The dealership called with an estimate of $1550 - $2400 (depending if the flywheel is broken - which they won't know until they start taking it apart). They also informed me that a clutch is NOT covered under warranty. Since this happened to my car, I've spoken to TWO other owners of 2005 jettas who also said their clutches went out between 30-40K. This is NOT a normal wear & tear item. I've filed a complaint with the VW Warranty people but from the looks of things i'm going to be stuck with the bill. Which i will then challenge in small claims court.

Well, like any car enthusiast i bought a 99 jetta....Beautiful car...It really is...Then, like EVERYONE ELSE, I RAN INTO THE VW PROBLEMS....Like for instance, within the first 6 months i bought the car, i had to replace my thermostat, timing belt, and water pump...And let me say, the dealer was quite happy with replacing the parts for me withpout a problem...Seeing that it cost me an arm and a leg to pay for...Few weeks later the window regulator on the driver side goes and has my window not going up, so there goes more money outta my pocket...Within the next 6 months after that, my ECM box goes out which also threw out my wiring harness which then made me have to do a rewiring job to the car.And after doing that my inside lights and door locks dont work so i have to lock it manually...How nice, right.Then the car ran fine for a little but....But, rest asure it wasnt done just yet...It came back at me with more problems then before.This time, the transmission went on me coming off the highway, took 3 months to find the trans for it, then once that was rerplaced i had to replace 2 other parts that were in the motor somewhere that were leaking antifreeze.But as i was getting ready to change the trans some smart guy broke into my car breaking my passenger side window and stealing my radio, so once again ther goes more money i didnt have or want to spend on it.After that...my windshield wiper motor went on the blank on the week it decided to rain for 2 weeks which really made me mad.But now the most recent thing that went on the car was my starter staying engaged because someone ran a wire from the starter directly to the ignition wire, then after getting the starter replaced the car still wouldnt run because something else went wrong with it..What was it you ask...The relays this time wouldnt open properly so my friends and i figured out how to work with and around it, so thats fixed now..But wait...There's more...Finally after fixing that, my heater goes and with the weather not being so warm, it gets really cold in the morning, so i replaced my thermostat AGAIN, but yet it still doesnt work, so chances are its the heater core, which once again is costing me more money...So all in all, and in my opinion, i would just love to watch it burn as i sit back with a nice ice cold one in my hand smiling at the sweet sense of the car going up. But once you get past ALL THE BAD THINGS that has gone wrong, its a nice car....FROM THE OUTSIDE.....

I had a brake light switch that failed on my 2001 jetta. I took it o my independant mechanic for repair, costing $105.00. Recently this became a recal campaigna dn I submitted my reciepts to VW of America. THey informed me that i would get $85.00 back, not the full amount. After insiting on an explanation, VW of America encourages people to use VW dealerships for repairs. So if I would have gone to a VW place for teh brake light switch repair, I would get all my money back. I have had HORRID service from volkswagen dealerships and refuse to be their customer. I use an independant mechanic taht charges substantially less per hour, $79 compared to $110 from Capo VW. Without knowing in advance that this would be a recal, I took my car to my regular guy. I am appalled that VW of america pads teh rebate amount to VW dealership customers. I am being penalized for recieving horrid service from VW dealerships thus forcing me to go to my independant mechanic.

My 2005 VW Jetta Deisel was towed into the dealership on Aug. 28th, 2007.The vehicle would not run or if you were lucky enough to get it started it would either stall out or run real rough. The dealer has been trying to fix it for two months, it is now Oct. 30th. So far they have replace many parts but it still does not run.

I took my fiance's car into to get services because it was not holding any antifreeze in the tank and burning off. We took the car in and the bill was 600$ and the problem was fixed (the thermostat was changed and coolant sensor replaced) through out the next week the problem occurred again and the light went off. My Fiance had called me and said that the light was on i told her to put antifreeze in the tank and when she looked at the tank she saw it was bare. I had called the dealership and they had said to bring it in once again to check it out.

I own a 2000 Jetta and it is falling apart. I have replace three window mounts, the windshield wiper motor, the valve cover gasket (twice), the trunk latch, the headlights work when they feel like it, the tail lights follow the headlights lead, the dashboard lights only work half the time, the glove compartment hinge broke, the cup holder broke long ago, replaced the catalytic converter, and just today the transmission gave out. I have never missed a scheduled service need (oil, filters, belts etc.) and I take it to experienced mechanics I trust. Even so, I have spent more repairing the vehicle than on the initial purchase. I have long since given up trying to speak with a VW rep. VW dealerships are happy to have my business but wont tell me why these problems keep happening. Perhaps it has to do with a poor quality product. I should have never bought the car. You should never buy a VW.

Ok I bought a brand 2003 Jetta. My first car. And just like the others I have had numerous repairs that did not include your basic car care needs. Now in 2007 My passenger side window fails to go down the button to manuver the passenger window fell apart literally, the glove compartment handle fell off and now I can't close it ( witch has resulted in my battery running down several occassions because of the light), my trunk won't close ( tried shutting it one day and it just won't close, the roof is falling apart. I also got a letter in the mail from volkswagon saying that this model is a recall and needs the brake lights fixed. Which,yes, would come on when my car was completely off. Also the shifter ( the plastic has fell through, where ever and I recently got that one fixed because of the same thing, it falling apart) .Of course Volkswagon says they are not responseable that its normal wear and tear. On a recall! Come on. I am a student and as well need something reliable. They need to fix the faulty cars.We have to do something about this. After reading all the other imputs I am scared of what will come next.

I'll keep this short since it is one in a long list of negatives you will read about Volkswagen. Just remind yourself why you are at this site... to determine if you should buy a Volkswagen? Then the answer should be no. All these folks can't be written off as winers or complainers. My problem is transmission and windows. My vehicle is a 2001 Volkswagen Jetta TDI. Problems with repair attepts: Volkswagen Corp. non-responsiveness and Volkswagen service quality. There are plenty of folks happey with VW. Are there enough so that some showing of the pleased are happy enough to take the time to write as are the dissatisfied?

I bought a Volkswagon 2003 1.8T GLS Jetta and I was excited because its my FIRST new car plus I was getting a great deal, or so I thought. A few months later the driver side window would go half way up and back down as if something was in its path.

My '04 Jetta 1.8t broke down on the highway on Jun 18. with 53k miles on it. VW's dealership diagnosed the problem as engine oil sludge build-up of course, and quoted repairs in excess of $7500. For a new car? Oh, but the warranty MAY cover it if I can provide receipts for the life of the car. It took several weeks for me to try to dig up most of these, and I'm sure I've either lost or thrown other ones away, and upon providing them to VW, was told they would not cover the repairs- not even partially! Although VW has admitted to the continued problems with this particular engine, they will not honor their warranty. I suggest for anyone with the same problem to file a complaint with the National Highway Traffic Safety Admin., they are in charge of pressing manufacturers into issuing formal recalls.

Turbo failed on my 2001 VW Jetta TDI (Diesel). This turbo was replaced under warranty within the first year of new. This part is under warranty (10yr/100Kmi & car is at 97,222) and they agreed, however since I cannot provide 7 years worth of receipts for oil & filters (I performed most scheduled maintenance myself). I have dates, mileage, & description of all maintenance performed (done by their schedule). Everything required was performed, and if it involved more than fluid or filter changes, it was performed by a local mechanic who only works on VWs (40+ years experience).

I bought a 2002 VW with 32k miles on it.. at 75k the engine blew up due to sludge buildup. the cost to repair it is in excess of $2,500 and in order to have it covered under the VW extended warranty for this exact problem all oil change record must be accounted for which is impossible based on previous ownership.

so i bought my jetta used just over a year ago, and have had nothing but problems! i want to blow the car to pieces somedays. The first day i bought the car the check engine light came on and so i took it back and they told me it was just dirt setting off the sencors and every time i take it to the dealer to get it fixed they just reset the light and it comes back on a few hours later it's still on to this day! Next the EPC light came on and once agian i took it to the dealer they told me they couldnt it and i had to take it to a vw dealer to get it fixed i cant which is $80 and hour...so i just had to drive it with the light on untill i was driving down the highway at 60 and lost all power. so i got the car off the road and let it sit shut off for a while started it back up and it ran for a coupple days then on my way to work one morning it totally died on me and i had to have it towed home, next i would shut it off and it would idle doe about 10 seconds after the key was out. The cadeltic converter caused me some issues also. my left side speakers work off and on, on a daily basis, now this last weekend my trunk decided to stop working! NEVER EVER BY A JETTA!. They are nothing but bad news. im 19 years old i cant afford all these problems im having with this stupid car!

Consistent problems with my windows as indicated by others on this site. Right now, I have two windows that do not work. I have had to place wood in the door to hold the windows up. It sounds like a design/engineering snafu as I have never had problems with any of my other cars; and I even owned a Ford. In addition, the check engine light has come on over 10 times. Spent about $1200 dollars to have the last one turned off so I can pass the state inspection. The most frustrating thing is that there was nothing mechanically wrong with the car. They just had a very hard time finding which sensor was bad. End result, I will NEVER by another VW.

Bought a 1998 VW Jetta out of a advertisement media and was told that one of the windows did not work; I confirmed this. A couple of weeks another window failed to come up. I called a VW dealership and was told that since it is a 1998 it is not covered. This is very unsafe. If the stiring wheel and my hands get wet and during the rain and slip and someone gets killed then will they still refuse to correct this ongoing problem?

I own a 2002 VW Jetta and I have had nothing but issues with this car, I am EXTREMELY angry that nobody is willing to step and take responsibilty for the defects with this car. I bought it used and I had a 3 month warranty on it and in that 3 month period I had it in that shop 6 times for various things. But now that I have it longer (a year) to be exact bigger more expensive are happening. And being a student and only working part time does not help the outragous prices to fix this car. I am disgusted with VW and will NEVER own another one nor will anyone i know. I have spent a fourtune on replacing an altenator, 3 dipsticks, hoses, AC fan, and tires going flat frequently. I bought this car hoping to have somthing reliable but I am afraid to drive it.

We purchased a 2002 VW Jetta 1.8 Turbo in Feb 2005. It was used, but was still under warranty with only 32,000 miles or so on it. A year later, our son was backing his Jetta out of the driveway when he noticed smoke wisping from the dash vents. Within minutes, black smoke billowed into the cab and melting pieces of burning plastic were falling around him. He turned off the key and turned a hose into the car. Fire dept responded, but entire electrical harness and components behind dash on drivers side destroyed.

I also had same defective problems with my 99 jetta's power window. in my case, the window went down making a loud crashing like noise. so now im with a window fallen and stuck inside the door panel as like many of the people who have posted below.

My 99 VW Jetta Wolfsburg has had every window in the car get stuck down. I've had each of the window regulators replaced at least once, and some 2-3 times. One window just broke for the fourth time. VW will not cover the cost of the repairs, even though their window system is clearly faulty. In December, my garage replaced a motor and regulator, and the window died two weeks later. My garage fixed it for free for me, but clearly VW windows deserve a recall.

I own a 2001 Jetta GLS VR6. My ignition coil had to be replaced recently, and like many other VW owners, I was stuck with the entire bill. The coil recall issued by VW in 2003 read as if it included my exact model, but my car was excluded because the VIN# was simply not part of the recall: The vehicles affected in this action include cars equipped with 1.8 liter engines, which includes the Audi TT and A4; and the VW Golf/GTI, Jetta, New Beetle and Passat. The companies also included the Passat W8 engine, all VW's equipped with the 2.8 liter VR6; as well as the Audi 3.0 liter V6 engine. (I should fall into the all VW's equipped with the 2.8 liter VR6 part) VW knows that their individual coils (recalled) and coil packs (not recalled) are all prone to failure, yet refuse to issue a recall for the coil packs. The problem is so common that you can find plenty of discussion boards where owners discuss the same problem with cracked coil pack casings, and possible ways to fix it yourself (didn't work out for me after much hard work).

My Jetta 99 has a problem with all 4 windows. They fall into the doors or get stuck. I just don't open any windows at any time. The back windows have door stoppers in them to prevent them from falling into the doors.

I have now had 2 windows fall down due to the bad window regulator problem so prevalent on VW Jettas. I do not think I would waste my money on buying a VW car in the future since they have not even fixed this problem and do not offer any fix except to put the same badly designed part back in.

I have a 99 Jetta (old body style) and have had many many problems with it including the power windows. Three of the four windows have not worked for YEARS. Only the driver side window has continued to work, but now is very sluggish (I'm not optimistic). After the outrageous estimate I recieved to fix the windows, I decided to remove the door panels (for the 2 rear windows)and simply install 2x4's to keep the windows from dropping (held with screws through holes that existed in the door frame), the passenger side never dropped, just stopped working. It is simply incredible of VW to knowingly produce such substandard cars. I have told every person I know about the thousands of dollars I have spent on this car, warning everyone not to buy one, or simply do NOT own a VW out of warranty!

I feel so pissed at myself for not having looked at this site earlier. This morning while driving on the freeway in my 2001 VW Jetta 1.8T in suburban Michigan, i heard a loud pop and the car/engine just died. I have now had it towed to a service station and am told the entire clutch and transmission needs to be replaced. Looking over some of the posts on this thread I am shocked to discover that the problems i have experienced in the past 6 months (mirrors, headlights, and now transmission) are all the SAME problems every one else has posted about.

VW has not fixed it coil problem. They may have did a recall but they still keep burning out. So make sure you keep a spare coil in your car because they only last about a year and once one goes out the others will follow. For the original owners of the Vw's bought in 2002 they need to warranty the coil for life. Or fix the problem for good

I have had the same problems as everyone else who owns a VW Jetta. I have a 1999 VW Jetta that has not had one window working properly since I got the car brand new in 2000. I have replaced all four regulators and motors several times. I've almost paid the price of my car in window parts. I've complained many times to VW and they really aren't helpful and don't seem to care.

Airbag light is on. Volkswagen says I need to replace my driver's side (seat) airbag. I am the original owner of the car and have never had an accident, and the airbags have never been deployed! Last year, January 2007, the passenger side (seat) airbag had to be replaced. At that time (January 2007) the car was still under warranty. This time around I have to pay $750.00 to replace an airbag that has NEVER deployed! Why are consumer's responsible for replacing airbags that have not deployed? Seems that this is a manufacturing/mechanical or design problem by Volkswagen. Volkswagen should be stepping up on this complaint and taking care of their customers.

Just called customer care line, were of no help at all. I am now on my fifth window regulator they cost $285.00 apiece. This is a known problem since 1994. Someone needs to step up and help us fight Volkswagen. This was not a cheap car to buy, just in parts alone I have spent 1500.00. At customer care they just told me my car was out of the window of warranty. This is true, what is also true is my windows did not start ** up until the warranty was over. Timing is everything is it not. Thanks for hearing me out, I will never ever buy a V.W. again.

Like everyone else, the power windows on my 1998 Jetta have been a problem since I bought the car. The windows would come down on their own after I put them up, and a few years ago the rear driver's side window was stuck open. Yesterday the front driver's side window broke. It's stuck about an inch from the top.

I own a or did i should say! a 2001 vw GLS 1.8 turbo. with cloth heated seats. On the aftrenoon of march 13 2007 my car caught fire on I 91 in hartford Ct. Thise occured durring rush hour trafice with three children under the age of 6 . we all were able to make it out of the car unharmed, the care went into a full inferno with in secounds of our exit of the vehicle.

I bought a 2005 Jetta for my daughter in July of 2005, her first car. She's been drivig all manner of used cars since she was able to drive and she started driving manual so she's familar with a stick shift. We've had the car less than two years and its been to the dealer twice for what I have now come to understand, from the descriptions on others on this website, as an oil sludge problem that the dealer referred to as a fuel injection problem.

I began complaining to Legend VW (starting in 10/26/04-documentation can be provided) about a smell and smoke from my engine. I thought it smelled like anti-freeze and was told nothing could be found and I may have been mistaken. Again on 1/12/05 (before the original 50K warranty expired-documentation can be provided) I complained of a smell/leak. On 12/06/05 I complained of heater not working. Dealership stated car was fixed on 12/12/06. Car had to be returned the next day because heater still again not working. I complained again in February 2006 of the heat issue and it completely stopped working at that time. My car was kept at the dealership for a total of 7 weeks and reported fixed. They were responsible for the entire rental car fee and I still incurred approx. $800 cost for this period. I again complained of the heater not working on 12/11/06 and took car in again. System was again flushed but heater still would not work. 12/15,06, dealership informed me that heater core was clogged and needed replacing. I was informed that neither Warranty Company nor dealership would be responsible for repair. For the record, my car is protected under the Platinum Extended Warranty purchased at Legend VW which protects your car up to 100K miles as stated in brochures 'heater core is covered' under Platinum Plan (original brochure retained and documentation can be provided.

Are you kidding me?!!!?!?! I purchased a 2006 Jetta TDI late 2005 looking for reliability and great gas mileage. After less than two years, it has had a whole NEW engine and a NEW transmission put it. After all that drama, i had a major oil leak, missing screws, dangerous exhaust leak, and missing oil coolant parts. Half of these things I dont even understand what they mean!!

Tim of Ontario CA (02/28/07)

2002 VW Jetta 1.8T Wolfsburg Edition The plastic interior started peeling when the car was only two years old and VW would not replace. The sound system has stopped working. The electrical coils have been replaced twice. The center console latch has broken. All this before the car was even 3 years old. No durability whatsoever!

Volkswagen Jetta GLX with ignition coil problems. I have a 2001 Jetta GLX with 44000 miles on it. Just recently the ignition coil went out, costing me $1100 in repairs. I see that other 2001 Jetta models had been recalled, but when I contacted VW about it they said my car is not included. It looks like this is a wide spread problem among VWs although they refuse to own up to it and are selectively choosing the autos to recall. This seems to only be an effort to make themselves look a little better instead of actually owning the problem. Don't buy a VW.

We bought the car, a 2003 VW Turbo Beetle used from Saturn dealership in Tyler with 25,000 miles. The car now has 65,000 miles. The engine light came on we took the car to the local dealership for VW(Crown). Diagnostics indicated it had low oil pressure and would require removal of the valve covers to determine the cause. They notified me of oil sludge problems and said it would most likely require a new engine and the cost could be approximately $5000.00.