Volkswagen Jetta Reviews

I purchased 2019 Jetta SE in June. At about 300 miles I kept hearing the noise that like many others are explaining a rattle/growl noise. I took my car back to the dealer to have it looked at This can not be normal. The manager of the dealer was rude asking me, "Well I don't know if you ever owned a turbo before but it was all normal sound for a turbo and maybe they could look at it at 5,000 miles when it was due for a tire rotation." Seems everyone is having this issue and everyone is getting the same runaround.

Mine was a manual transmission TDI. Great fit and finish, no paint delamination, excellent gas mileage. Fortunately I traded it about 4 months before the VW diesel scandal came out. It was a great little car.

2013 Jetta SE bought brand new for my wife, who barely drives the car far or hard 60800 miles. This car has been maintained like a show car since 2013. I am now writing this review which I don't normally do, but since Volkswagen USA has lied to the American consumers I feel the need to let everyone know not to buy this vehicle. The Jetta SE has ran with no problems until today. My wife and I just paid the car off and the engine light comes on, can't even take it to check the code because the car will not start now.

We purchased a 2012 VW Jetta SE in 2015. IT only had 50,000 miles on it. Right off of the bat horn did not work, and headlight switch was faulty where lights would turn on in middle of the night for no reason. Next, the driver window actuator failed. Window switch on drivers side failed next. At 90,000 miles compressor failed. A/C repair shop said compressor failures in the Jetta are so common he sees them every week. To make matters worse, all of the parts to make these repairs are more expensive than virtually any other of the rival cars. Windshield wiper sizes are hard to find because they are an odd size. About $50 from dealer.

My 2019 Jetta SEL suffers the same noise problem reported by others. It's shame because it's an otherwise nice car. It sounds like a dog growling, so we call it the Growler. It happens at low revs and is extremely annoying. It's getting worse and it doesn't sound safe. The dealership shrugged their shoulders and said they could do nothing because it's down to the design of the car. So it looks like I will have to take this problem directly to VW. For a new car to make this kind of noise is really surprising and completely unacceptable. Until VW acknowledge and address this problem, I would discourage anyone from buying a 2019 Jetta.

Have owned 2019 Jetta for 5 weeks. First week was fine. 2nd week I noticed an audible noise coming from the transmission. (Like a grinding noise) when driving in standard mode. It has gotten worse in the past 2 weeks. I took the car in to local VW dealer. We took it for a test drive and technician said he does hear and feel it. I waited 2 more hours for service mgr to come tell me it's normal??? WTF? I'm sorry, but a brand new car does NOT make strange noises in the 20-30mph range).

So I bought a Jetta 2019 automatic Execline, a lease for 4 years to be exact. After 380 km I started noticing oil spills in my driveway. It ended up being transmission oil because some seals were damaged or something (yes the car is 100% new), they got the new seals and replaced them in few days. Now it has been exactly 27 days that I am waiting for my car. They told me they are waiting for the specific transmission oil. They could not tell me the serial number of the oil or any other details other than *the special oil*. I've also called Volkswagen Canada and they couldn't help me more other than tell me to wait.

2019 Jetta - First VW. I really like the car overall and the MPG is a relief, but like I've seen two other drivers note thus far, it makes a horrible and impossible to ignore sound at around 25 MPH. It sounds like a frog croaking to me, so I've nicknamed it the frog. Dealership says it can't find anything wrong and that other 2019s on the lot make the same noise. I'm the opposite of a car expert, but I've managed to isolate it to driving slow to medium and when in automatic mode. Drive it in manual and you won't get the noise. Do what you want with that. It also makes a much milder version of the noise at around 40 MPH. Add that to a less than pleasurable purchase experience, and a dealership that we had to convince to give us a car to drive (a dang Hertz Versa, people) while they spent a couple of weeks to investigate this noise, and VW should high-five itself for getting a two-star rating out of me.

I have owned a 2019 Volkswagen Jetta SEL for about 2 weeks now. Overall I am very satisfied with everything. The interior is phenomenal and infotainment Center. I have 2 complaints. The plastic interior trim scratches very easily even with a microfiber towel. And most importantly around 30 miles an hour it makes a weird noise. And I've noticed one other review on here about the same problem. I'm wondering if it's a transmission issue or if it's just normal.

I bought a 2019 VW Jetta for my daughter on 7/28/18 at VW Rick Case Honda in Weston Fl; within the first few days of driving, it started making a rattling noise when shifting gears at approximately 26-29 miles per hour when driving softly (I believe it is the 3rd gear). I tried to recreate the same sound in other gears but couldn’t, it just happens around that speed/gear. I took my car to the dealer to get it checked; I drove the car with the technician (Daniel) and I showed them the noise. Daniel took it to the shop and after connecting it to the scanner and calling VW experts he and the service manager (Walter) told me that the car was OK and that the sound was normal; they told me they drove other cars and found the same noise.

This 2014 VW Jetta is a very reliable car. It has taken me on numerous road trips with no problem at all. It is great on gas mileage all around. I love my Volkswagen. Overall, many of the other cars I looked at were way beyond my budget. They were expensive and gas guzzlers. The Volkswagen is great, easy to maintenance. This car is perfect and affordable.

I've had a good experience overall with the VW Jetta, it's pretty reliable and feels really sturdy and solid to drive unlike other cars I've driven before (Toyota Corolla, Honda CIVIC, etc). Good reputation of German engineering, attractive form factor, there was a pretty good price on it at a dealer near me which made it a ridiculously good deal compared to other similar models. It was right before Bluetooth became basically standard, which is okay since I don't use my phone in the car and just used an aux cable instead. However, now that phone manufacturers are removing headphone jacks, this is actually a pretty annoying problem.

Love Volkswagen; there is no better car out there in my opinion. It's a very loyal and reliable brand. High quality vehicles and beautifully engineered. My Volkswagen Jetta rides and drives beautiful. It feels like I'm floating while I drive. That's how smooth it is. The dashboard is sleek and technologically advanced. I love the outside and the interior and the rims as well. As perfect as I think my car is (and I have tried many cars throughout the years), I wish there are more ports or outlets in the car so I can charge more.

Love this car! It is in our price range. It has sleek interior, beautiful exterior, comfortable front and back seats and plenty of room in the front and back. I love the feel of the clutch and shifting as well. I also like the look of the interior and exterior, large trunk, and safety features including airbags on the sides and back seat. However, the back seat can't fit a toddler seat in the middle with enough room for my older children on the window seats.

My VW Jetta has been very reliable and resilient and it works great in all seasons. And when I have had to make repairs, they have been minimal and not too expensive for a foreign car. The car is roomy enough to comfortably drive others considerable distances and it gets great gas mileage. I liked the heated seats and the sun and moonroof. I also like the pickup of the engine and how stylish it is. But the car should come with a more compatible iPod input.

The Volkswagen Jetta is a nice car and I have driven it for around three or four years now. I have had a pretty positive experience with this vehicle. It has seat warmers that work very well when it is cold outside. It is also automatic. I would not have purchased this vehicle if it were not automatic. There are only a couple of car charger plugs available though and they aren't easy to reach. One of the chargers actually died and had to be replaced. Also, the gas pedal is extremely sensitive compared to other similar vehicles. Nice, affordable car with a few quirks.

My overall experience with my Jetta has been amazing and perplexing. Seats grip riders in. Love the interior design of the cabin espically from the drivers vantage point. Have no complaints about the car. Love the ability to hold 5 passengers and the two circle design of the dashboard gauge. Lovely engine that purrs. Price was reasonable and the mileage per gallon is good for a subcompact car. Michelin wheels are great performance package. Passengers also experience a great rider. Wheelbase is average for subcompact cars. Visibility from drivers view is exceptional.

The 2014 Volkswagen Jetta is comfortable for our family. Our kids have plenty of room and we have plenty of leg room up front. We like to drive around at night with the windows down as a family and just listen to music. My husband really like Volkswagens and he loves his sun roof.

It's hard to tell how much of the depreciation (15k plus) we experienced is due to VW brand deterioration or the loss of the of luster from sedan models in general. When we bought our 2015 VW Turbo Sport model it seemed like a good idea, We clearly overpaid and overloaded it with upgrades. We never expected it to depreciate to nearly nothing, and it did! After all, VW German resale... how could we go wrong? It's really odd because we just got back from a cruise that included two stops in Germany...

A good starter car (Volkswagen Jetta), but if these go wrong it's extremely expensive. These cars also overuse soy wiring so parking outside in an area with rodents is an absolutely no no! My car, personally, has been chewed up 4 or 5 times now.

We wanted a manual transmission, and VW Jetta still produces a good amount of them. That being said, the car is not nearly as fun to drive as I had hoped. I like the car, but I'm not in love with it.

VW Jetta is mainly reliable. DMF changed at 120k miles - niggles with door locking/window motors and ignition lock failed at 125k - excellent engine (diesel 2.0L). Great fuel consumption. 50 mpg+.

While being a Volkswagen owner prior to the purchase of my new 2017 Jetta sedan... I specifically was drawn to the Jetta again for reliability, gas mileage and all around seasonal weather ability. Unfortunately Volkswagen has fallen short of the seasonal reliability this winter season by adding the traction control option that is permanent and automatically comes on. There is no way to remove this option which has lead me 9 of 10 times unable to drive up my driveway, while having snow tires and a manual transmission... This has never happen prior to this... I have never felt such frustration with a vehicle. This permanent traction control that automatically engages on it own... Deters me to NEVER purchasing a VW again that has this permanent traction control option. I'm so disappointed as this was never the case with my 2012 Volkswagen Jetta sedan.

So I got my 2014 Jetta on a lease back in Sept 2014 with only 14 miles on the car. Only about 2 years into my lease the check engine light came on and my engine was misfiring. Thankfully I was still covered by the 3/36,000 mile warranty (barely). They had to replace a coil in the engine (and VW was aware of this issue, but no recall that I am aware of).

I'm like this car 2011 VW Jetta SE 2.5 L turbo as Drive... As car is production line vs Quality that bad. First VW mechanic they don't know what problem is. Always charge you 400 buck and still problem need by fix. Buy extra warranty sec, not much information on like how fix little stuff like Fuse. Actually today check engine come out blinking is 16°F at North Jersey. I'm can't find ** online. What I'm can to do. Next car is Lease.

I was the owner of a 2014 VW Jetta TDI, one of the models covered by the emissions scandal, and it was sold in February of 2015. The claim documentation package was prepared and mailed to the group processing the packages in 2016 before the cutoff date. When nothing was heard from them, I checked the online claim portal only to be told no claim was possible because it was after the cutoff date. Nevertheless, their helpline asked me to FAX the documentation and I did. They still denied the claim. I requested an appeal because my hardcopy submission was made prior to the cutoff date. Their answer? Denied. They requested hardcopy be sent prior to a specific date. The package was sent. They deny receiving it. They deny the claim. Their malfeasance saved them a bit of money on the claim but it also cost them a customer and anyone willing to listen to how they treated this one.

The low amount of the warranty is a sign of no belief in the product that you are selling. Any vehicle that is before the 2018 models only have a 3/36000 model warranty. The new 2018 models are offered at a 7 year or 60000 mile warranty. This is my first VW JETTA and probably my last. I don’t like a KIA but they offer a 10 year 100000 mile warranty. That tells me that they will stand behind a product that they are selling and believe it will last. Most of the vehicle manufacturers are going to a longer manufacture warranty because they believe they make a better product then the next one.

I purchase a Volkswagen Jetta Hybrid used from VW in Orland Park Illinois and it was used. Been having nothing but trouble with it. Seems that the dealership does not inspect their vehicle when they come in. Already the tires were bad. Had trouble with transmission. The sunroof its need a tune up and the computer was upgraded and wiped out my digital speedometer and the manual shifter so I don't know what gear I am in when shifting, and the front end alignment need to be done, a lot of other things. I think you get the drift. Went and seen a Manager there and he gave me to a sale man just to get rid of me.

Within a week or so of owning my brand new 2017 Volkswagen Jetta I noticed the rear driver door popping. I took it to the dealer within days where I was told I was to blame. I knew I had done nothing to cause this issue. The damage further caused more damage to the front driver's door. I informed the dealer I would sue if not repaired.

I have a 2013 and am trying to take advantage of the buyback. This is proving to be an extremely difficult task. VW forces me to jump through an inordinate number of hoops. Their system of downloading documents is not compatible with Chromebook users... REALLY??? Give me a break. Just horrible. Never to purchase VW again... so angry I may never ever buy German ever...

I am the second owner of a 2014 Jetta 5-spd with only 18K miles. It’s been a great car, but driven very little. I purchased it from a trusted used car lot in town and when I brought it in for an oil change last week they informed me that there was a power steering leak and they would bring it to the local VW dealer to be repaired under warranty. This is the second 2014 Jetta they have seen in the last month with this problem. The last was covered under warranty, but the VW dealer informed them that mine was not. I called VW customer service, spent an hour on the phone, and finally was informed that my car is not covered as it was purchased in March 2014, so the 3 year/36K mile warranty had expired, by 3 months. At first the VW customer service rep tried to convince me that the warranty wasn't valid because I hadn't purchased the car at a dealer.

Engine suddenly failed at 100k miles - no warning whatsoever. The company won't stand behind the vehicle, despite the fact that the car has been serviced on time and at dealership service centers. The experience with the dealership and corporate has been ridiculous. Will never buy another VW again. I'm not supporting a company that doesn't value its customer and who doesn't put safety/reliability first.

I purchased my car back in May last year (2016). Sad because I was a huge fan of VW. Not anymore. The sticker price on my car was 19,000. I recently tried to find out how much the car was worth trade in value and I was shocked. The car is worth $8,000. I still owe $25,000 on the car because of $3200 negative equity I rolled over from my other car. I've paid on this car for just about a year now and I have absolutely no equity. This is terrifying. All because of the buyback of diesels? I feel horrible for all the customers who purchased one. They better reimburse me for my losses or I'll see them in court! This is the worst business relationship I have ever dealt with. Top it off, my driver's side seat is ripped. They call it wear and tear and I call it poor manufacturers! I'll never in my life buy from VW again!

10/28/2016 dash light came on so I took it to VW for diagnosis and repair. The dealer stated it was a problem with the EGR valve and it needed replacing. Parts and labor cost: $1,560. 3/27/2017 dash light came on and took it to VW dealer/repair center for diagnosis. The dealer stated there is black soot build-up on the EGR Filter Pipe and need a new one along with a Diesel Particulate Filter. The dealer said the repairs would be $7,500! Obviously I declined the repairs this second time. I bought the diesel because the engines are supposed to last a long time and it is a "clean burning" diesel. Hah! I will NEVER buy another Volkswagen again!! What a scam! And yes, I have now decided to do the "buy-back" option. The engines may last a long time but everything else breaks down on it.

I always thought that a Volkswagen was a great vehicle to buy. The people I've known that had them ran for over 200k miles with no problem. I bought my 2009 Jetta Wolfsburg with 50k miles and thought it was great that was until at 58k miles. The rear main seal started leaking. I had it repaired just before my warranty ended thankfully. When it was in the shop for about a week I called the dealer to check in on it and they said it'd be done the next day. So the next day I waited for the call but there wasn't any. I waited two more days then gave them another call. When I gave my name they said "oh yes your vehicle has been done for three days." Great communication in that place.

It seems the TDI models aren't the only ones taking a hit. Our 2016 Jetta has lost almost 50% of its value, customer service sucks. Don't buy a VW. The car has already had to have the rear view mirror reinstalled, door seals replaced, and has been in the shop for a intermittent transmission problem that according to VW is normal for that model, the microphone is placed on top of the driver side air vent so if the a/c is on while you make a call it sounds like your in a air tunnel (WV response was it's because it's the cheapest vehicle, so it's not their problem), if you roll a window down when you're listening to music it sounds like the speakers are blown. Don't buy a VW.

I have been trying since November to get VW to take back my 2010 Jetta Diesel 2.0L TDI. On more than five occasions, I have submitted their required paperwork to the VWGoA Online Claims website. VW keeps inventing one excuse after another to find a problem with my documentation. They dispute that I have the authority to sell the car back to VW. I have also talked on the phone multiple times with their agents, and they are all profusely apologetic, but they nonetheless will not actually just say "yes, we agree to buy back the car." This is UNACCEPTABLE! VW is the one that cheated all of us, and now I am stuck with a car that VW will not take back and that I can't actually sell to another private party. If a lawyer is reading this and can help me, please contact me.

2016 Jetta VW GLI. First week, blown fuse was unable to charge my phone. Check oil light came on the second month I got this problematic car. I purchased this car January 2016. After "pulling teeth" many many many oil consumption tests, they gave me a new engine in November 2016. Fast forward to January 2017, two months after the new engine was put in, the check oil light came on again! Checked the dipstick and oil very low. Went back to the dealership, they added 3/4 of oil to the engine. And told me it was "normal" to burn this much oil.

Our 2015 VW Jetta TDI w/ 15000 km def tank damage and wiring is destroyed also. Same Complaints as many other VW Jetta owners. This is where the conditions of the road come up and destroy the undercarriage that is right behind the right side of the rear tire, exposing wires, our quote was $1600.00 which wasn't covered under warranty. Finding that this is a common thing happening with the Jetta and VW Isn't going to Cover this under warranty. Maybe they should FIX THE PROBLEM!

VW Jetta 2013 TDI - I completed all my paperwork for returning my TDI. I own my vehicle. The automated form stated I was ready to be considered for buyback. The paperwork according to the operator (I finally reached after waiting some 40 mins) was submitted to the auditors just before Thanksgiving! Here we are Mid January 2017 and not a peep from VW. They are supposed to respond in ten days then make an appointment in another 10 days. Nada. This is beyond anyone's patience and falls under the label "unprofessional". VW need to be forced by the legal entity in the US to follow the judgment rulings. What, if anything, can we do to put pressure on this company? Suggestions?

I must say I was completely impressed with how VWGoA handled the TDI buyback. The process is tedious but if you pay close attention it goes very smooth. I really loved my 2011 Sportwagen and hated to see it go but the settlement in my case was awesome I believe. It had 165k miles and never gave me any problems. I did the oil changes myself but other than that never had anything go wrong. They gave me more than it was worth. I still have faith in German technology and style.

After my car was a total loss in a collision, I shopped for a replacement. I was fortunate to find a 2008 Jetta SEL in excellent condition, one owner and carfax certified. The first things that impressed me were the fit and finish. Standard equipment was abundant and included things I would never expect, such as heated seats, multiple airbags, premium sound with in-dash 6-disc cd, and satellite. Moreover, the Jetta is a blast to drive. One can drive with confidence since it accelerates like a rocket -- no worries about performance lagging while passing other vehicles -- and the rock-solid handling is a plus. Overall, the Jetta is a very impressive unit that I am very proud to own!

I am sitting here after spending over $10,000 on a VW Jetta TDI that I need to have repaired to sell back due to the emissions scandal. First, I experienced a bad fuel issue that guess what? Was not bad fuel according to my insurance company. Had to get a new fuel tank when I continually put top tier diesel in my car. However, it is interesting that these cars cannot drive on the diesel that the government seems to be pushing. Now the engine is dead with absolutely no warning. No lights or any indicators just a little over a month from having to pay for a new fuel tank. This company has no business operating and selling such lemons and lying to the public. Never again will I ever buy a VW. Ever! I think we need to sue for more restitution!

There are no words to describe the anger and frustration that I feel dealing with endless problems this car has. I bought the car brand new. Never got the advertised mileage 42, but merely 28 mostly highway. Bluetooth never worked, no one could hear me. Electrical issues, windows would not open or close. Moon roof malfunctioned twice each time $1000 cost. Transmission leak another $1000 paid. Now turbo fan at the cost of $4400. I was hoping to drive this car at least 15 year. 6 year $29,000 price tag have to buy a car all over again. When I would call for MPG issues, I was told car is too new to perform to that level. And 6 years later is too old to perform to advertised MPG level. You cannot win.

Called Volkswagen about my claim I filed on October 25th, 2016. My packet was complete, no one has any knowledge of what's going on. All they do is talk over you when you're trying to tell them how you feel and they just talk over you. I think VW is trying to pull the wool over the consumer. The longer they wait the more interest they make on us. If we don't watch out they're going to file bankruptcy and we're all screwed. BBA get on top of this. Consumer need your help with our complaints. It's been 45 days and still no packet. Shame on you VW. My family and I have always bought Volkswagens. Never again will I ever buy a car from you.

I own a 2013 VW Jetta TDI that is subject to the recall approved by court settlement. I would like to echo other reviews that have described the process as convoluted and frustrating. Every piece of information received to date has been inaccurate and misleading. I tried calling the claims number and after being hung up on (I am always professional on calls to hopefully prevent this behavior), transferred then hung up on, calling back and hung up on, etc, etc., I realized the "Claim" telephone number is only provided to meet the legal settlement, NOT TO PROVIDE ANY information. I seriously considered buying another VW as I love my Jetta but after this experience, I will have to reconsider. Of course, then there is my family members and extended family and all of my friends. Needless to say, this bad will is like ripples in a pond.

I have never posted reviews on the internet before. However, having just called VW TDI Team and VW customer "care", I feel compelled to add my story to this forum. I have a cheating 2011 Sportwagen Jetta which I purchased in San Jose with 280 miles on it; it now has a mere 48K on the odometer, most of it highway miles. I was happy with the car for about three years. Then the issues started to pile up. A few months ago it stopped recognizing the key. Changing the battery in the fob did not help so I took it to the dealership. They immediately changed the instrument cluster to the tune of 1300 dollars. Fortunately, or unfortunately, that did not solve the issue. So they put back the old cluster and changed the battery and discharged the capacitor for 600 bucks--a real "bargain", according to them. Needless to say, I was not happy with the bargain given that the car is under recall but I sucked it up.

I have VW Jetta 2015. Got it brand new. After 1 year the backup camera stopped working correctly. I went to dealership 4 times!!! And now the brakes started to make an awful noise. Dealer told me that it is normal. But I am waking neighbors with this sound!!! I make videos all the time. I have a lot of them! I am about to go to court. I have everything to prove that my car is not working how it is supposed to!

I own a 2012 Jetta and it has been the worst experience ever! For over a year now it has been stalling on me in traffic. Dealership can't fix the problem! There is obviously a defect in these cars and they will not admit it. I plan on filing a Lemon Law claim against VW and hope I qualify! There have been several attempts by VW to fix the problem and it still is stalling on me! This is ridiculous and I wish I would have read all these bad reviews prior to my purchase! There are only 30k miles on the car!

I bought a 2010 VW Jetta in Fargo in May of 2012. The engine light came on almost immediately. The only authorized service provider was in Fargo, 270 miles from where I live, Valley Imports, Fargo. Over twelve months, I took the car to Fargo six times, wherein the sixth time, they had the car for six days. Soon thereafter, the warranty period had expired. Just as had been the case the previous five times, I got in the car, turned the key to find the engine light still on. I gave up and eventually the engine light went out. Until March of 2013 when I took kids to MT to ski when in Miles City, the car would not go above 40 MPH so I took it to Billings VW where I left it and got a loaner to continue the ski trip.

Lots of problems with my VW Jetta TDI Limp Mode. NHTSA doesn't have any other complaints on VW Limp Mode - that's odd given all the VW forum feedback. Share your VW diesel Limp Mode experience with these dedicated DOT employees: **.

75 miles an hour, 99000 miles I heard a Big Bang. The car came to a bolt in the fast lane. Car was regular service at the dealer. Turbo blew an engine charged $6000 at Murrieta in California Volkswagen. They had car 2 weeks. 24 hours after I got it back car was dead. Apparently they then said meta was l in the engine!!! They should have seen that on initial inspection. They wanted thousands more to repair it for the second time. That was the end of that car. I'm still paying for that car even though I no longer have it!! Run from Volkswagen!!! I don't know if legal action can be taken against Volkswagen.

Let me start by saying I have always been a VW fan. My first car was a 59 rag-top Beetle and I have owned several other air-cooled VW's over the years but never had the opportunity to get into a diesel, although I always wanted to. In 2010 I saw the new TDI's and now own a 2009 Jetta TDI that I bought in 2010 from Murrieta VW, in Southern California.

I purchased my Jetta, used certified. It performed well, mechanically. Until I recently got into a car accident and totalled the car. The accident impacted the front of the car. There was no front end left. Not one single air bag opened. This car had dual air bags. Not even a small burst. Thankfully my family was not in the car. Out of concern for other VW cars out there, I called Volkswagen to share this incident. Their response was that the type of accident I had, the air bags did not need to deploy. I find this concerning as my entire front end was gone and the car was a complete loss.

Don't buy or lease Volkswagen. Multiple, multiple issues with the EPC light coming in and the car stalling many times, sometimes sequentially, in dangerous places like the freeway. VW was very unhelpful, passing the ball from one department to another. This car has been terrible from the get go. Learn from my mistake. Stay away from VW. Will never use them again.

I have only been a Volkswagen customer for four months, a decision I regret. I have had my radio go out after renewing my satellite radio. From research and after talking to a couple of Volkswagen reps, this is a known and documented problem on the 2010-2012 Jetta. It is almost $1K to get it replaced. It is out of factory warranty and although it is a known problem Jetta refuses to accept responsibility and fix the issue. I traded in my 10 year old Chevy and thought I was upgrading by buying my first Jetta. Lesson learned. As a business owner I understand that mistakes can happen and faulty products/supplies can happen. I want to support a company that stands by their products and they don't. Please do your research first.

The Turbo on my 2012 Jetta Sportwagen has failed at 89,000 miles and VW would not fix it. It cost me $3000 to fix. The particulate filter was dirtied as a result of the failure and VW will not replace it. It will cost me $2000 to fix it. The turbo failed five months after VW completed the mandatory "service software update" required to get an approved smog check.

VW sold me a '13 GLI Jetta 2 years ago. The car books for 13 to 17000 currently. The car has been stored, no accidents, fully loaded, low miles, not a thing wrong with it. I owe 26500 on it. In order to get rid of the car I need at least 10,000 down!! That is crazy. I have been to multiple dealers to get rid of it, and I am having a super hard time. I even called VW, they pretty much told me, "Not our problem." I understand I am who purchased the vehicle, but really, I wasn't aware driving it off VW property it would lose 10 grand! Not to mention the payment isn't exactly friendly either. Clearly they DO NOT care about their customers, and among small talk, I am not the only one they screwed financially.

I bought a 2015 VW Jetta Trendline+ TDI in August 2015 and took delivery 2 weeks later in September. Approximately 3 months into ownership, the vehicle had an intermittent whine type of noise. I did a little testing to determine if related to the fan/blower usually at start up. I emailed the salesperson who scheduled an appointment with the service department. After dropping the car off, I fully expected a call from service not being able to find the problem (it was intermittent after all).

Bought JETTA 2066 TDI new. Had it a few weeks the turbo had to be replaced 2007. Last year 2015, had some major breakdowns. LOCKE CLEARWATER $6000.+ Insurance paid 100$ DEDUCT. I paid 1200 for not covered parts.

I own a 2009 Jetta diesel car. When I bought my car I was not made aware that this vehicle would have trouble starting in cold weather. For years I lived in PA and had a garage to park my car in. Well I moved in 2015 to the south, to KY. I moved to a residence that has no garage. Twice this winter my vehicle has not started and I had to have it towed. I take care of this car and it has very low mileage.

Our 2010 VW Jetta TDI recently would not start. We had it towed to the VW dealership to be repaired. The dealership did not give us any information about what wrong with the car throughout two phone calls. Finally on the 3rd call they said that the Intercooler had built up moisture inside of it and the moisture froze thus the intercooler needed to be replaced. We asked the dealership not to do any work until they had called and told us the price for labor. They said they were going to see if VW would cover the part under goodwill since "this problem has been happening a lot lately." We didn't hear from them again until they called and said the car was fixed and how much the labor would cost. No pre-warning on price.

I just my 2015 VW Jetta in to correct def tank damage, wiring harness destroyed and supply line needed to be replace. Because when building this car they put the tank and pump in a position that would take damage from road coming off the right rear wheel. They cover the wires hose by lite plastic cover, the vital wiring harness and hose and pump. They claim damage would not be cover by warranty because of outside infuncent. The cost near $2000 the repair this damage. The car has 16500 km and less than a year old. How can they denial this claim. When at same time they had 2 other Jetta in for same damage to def tank.

Power locks and windshield doesn't work. Battery is ok. Dealer can't help me even known that this 2012 Jetta is a lemon. Rainy in Miami constantly, I can't go work most of the time and repair those electrical problems are tricky and expensive.

I have a VW Jetta 2006 with a defective headliner. I called VW of America to see if they can help me with a solution on how to fix the problem. The Service Rep told me since I had so many miles on car that the warranty had expired. I told him that I had spent so much money on maintenance on the car. For example at 80.000 miles I had to get a new Transmission which is very expensive. Also, when the car was under warranty the headliner was intact. He said that it was wear and tear on the car. I disagree, the headliner is peeling off like sunburned skin. No more VW for me.

I just purchased a 2014 Jetta with 40,000 miles on it. Right off the lot I noticed that when I was in low gears the car seemed to get stuck in a gear. Then it would pop out shooting me forward. Another problem was when the car sat for any period of time it had trouble starting. I took it back to the dealer and he swears he cannot feel it but did a sea foam treatment to appease me. This did not fix the problems. It seems worse now. The engine is ticking and the heater sounds like a jet engine on high. This is the first car I have bought at a dealership in over 12 years and I do not know how to get the mechanic to understand that something is wrong.

I purchased my '15 Jetta in August 2015 with 257 miles on it. Now just over 2 months of receiving it, it has been in the shop 6 times, and going in for an alignment soon. Warranty is a total joke. If you touch something and it breaks you have to pay for it. If it's normal use it should be covered. It has been in the shop 2 times for the sunroof not working, 1 time for some exhaust valve not working, 1 time for the rear window defrost not working, and 1 time for the belt tensioner going out on it along with an exhaust leak before the turbo. Pathetic for a car with only 4400 miles on it. VW customer care is a joke also. Should of bought an American made car. I strongly regret this purchase.

The car was shipped to me the last week of July from Volkswagen of Downtown LA. I live in VA, not far from the US Headquarters. I signed paperwork for the vehicle in mid-May of 2015, though the car was not delivered to me until the last week of July 2015. I signed paperwork for a car with 33 miles - the car that arrived had 102 miles. There were a handful of issues (outside of the questionable mileage) with the car from the start: 1) scuff marks on the front passenger and driver doors, 2) a buffer burn on the left rear side, and 3) the tire pressure light came on upon cranking up the car to drive for the first time. Upon calling downtown LA, they told me to take it to the closest dealership for service. Took it to the dealership and they sent me on my way within 20 minutes saying that it was hot outside and the tire pressure issues must have been from the heat.

2005 VW Jetta TDI - Bought car new. Now have over 140,000. I have maintained the car well. Regular oil changes and radiator flush, etc. I did not do the VW dealer service plan. While the car has been pretty good, it has had some major problems: 1) Rust on left front fender at wheel well. Thought it was just mine until a saw another silver 2005 (like mine) with the same rust in the same spot. Independent body tech says drainage issue (design flaw). 2) Door seals suck. They leak and freeze shut in winter. Rain water gets in. Now the driver door is rusting. 3) Car won't start at 20 degrees F or lower. 4) Fuel pump went out at 70,000 miles ($1,200). 5) Glow plugs went out at 100,000 miles. No recall from VW ($600). 6) Turbo went out at 130,000 miles ($1,800). 7) EGR is on the fritz now at 140,000 ($1,300).

I bought a 2010 Jetta TDI four cylinder brand new at a VW dealership in Enfield, CT. I have maintained this car according to the manufacturers' recommendations and am now living the exact same nightmare so many VW diesel owners are experiencing. Initially, the car was a blast to drive and completely met my expectations. Early on, though, something did not seem quite right and at about the 50,000 mile mark the warning lights starting coming on. The dealership did nothing, VW America did nothing, and now I am stuck with a ** car that I can neither sell outright nor trade-in. I have owned 4 VW's, my next VW experience will be as a member of the class action lawsuit being filed. Caveat emptor.

2006.5 VW TDI - Very sporty car, very happy with the vehicle. I know there are issues with these cars, but I make sure to thoroughly do my research on the cost of a repair before I make any decisions. AC was dying, dealership cost (and most other shop costs) 2000$. Research research research, RCV (refrigerant control valve) failure is common on these vehicles. Bought the part, had a shop do the swap, 250 total. Taking a little personal responsibility in the vehicle paid off and now I have my solid little refined tractor back.

2 years ago we bought a Jetta TDI 2010 with 56K miles. So far the car has 90 miles. We were driving in a freeway when suddenly the car lost power and stop running! This situation could cause a MAJOR traffic accident because we were driving around 65 miles/hour! VW road assistance towed the car to Findlay VW dealership and it has been a nightmare! First they told us that it was the FUEL PUMP, next they said that the fuel pump was working but the quality of diesel that the car had was affecting. They changed the fuel and it didn't work. Now they said that they DON'T KNOW what it is and they are trying to find out... The car has been in the shop for almost a week with extended guarantee... I'll never buy VW again!

2006 Jetta- I bought the car new and all service was complied with. Once the mileage went over 100,000 miles the car has cost me $6700 in repairs, CV joint, clutch, wheel bearing, light switches, air condition compressor, 2 water pumps, 2 timing belts, 1 radiator. The car has 145,000 miles now. It has been a financial nightmare. I will never buy a VW again and would advise anybody else not to purchase one.

Had car for 5 years, recently had engine code. When I had it checked it was a manifold runner issue. I researched it online and found generally it is a bad runner motor, easily replaced in 10 minutes, however VW's fix is a full manifold, motor and sensor, 3 hours of labor for 900$. Talked to dealership and "who immediately got an attitude" they stated "we do the only thing VW sanctions". They gave me a number to VW USA to call. The short of it was a customer service rep (that refused to pass me on to someone more familiar with the issue to explain it and why I had to spend 1000 for a 100$ motor) who said they don't have tech people so she referred me back to the dealership. When I told her they had referred me to them the final response was "I guess you can fix it or not fix it."

We bought the car in 2011 as 2012 year model. Ever since the car was new, it has been nothing but trouble. First we had a (supposedly) key failing on push button car and my wife got stranded unable to start the car. We called the dealer and they towed the car and stated they had to re-program all 3 keys for unknown reason. Then engine lights comes on, car still under the warranty so dealer replaces exhaust flap valve as it has failed. Moonroof rattles when cold outside like it came out loose, dealer can not replicate the issue as weather has changed.

2005 VW Jetta. 150,000 miles. It all started when we were trying to stop. It started jerking and making noise as it was trying to downshift. Now when it gets hot it doesn't wanna move. When it cools down or sits overnight it seems to be fine until operating temp gets to temp again. Somebody lemme know the secret to this piece.

Bought the car from a VW Dealer with 7,000 miles on it. In 2 years I've had: Brake problems, rear left caliper seized at 66,000 miles - total cost $900 to fix, constant squeaking, electrical problems, instrument lights erratically on and off, car not starting, water leaks from closed Moonroof, body problems. Last winter ice froze inside the front passenger door and front fender cavity. When I opened the door, the metal of the bottom front corner of the door bent. Took it to VW and researched that this was an issue with a bulletin. Dealer repl: "The bulletin affected only cars until 2011. The new gen 2012 had this issue corrected!" Corrected my **! I just had it. They took photos sent it to VW America and... Nothing! Cost me $1,200 at a body shop. I repeat, I will NEVER buy a Volkswagen product away. WARNING: If you have never owned a VW product, make sure you have have LOTS of cash to blow before even thinking about it!

The day I drove my brand new 2011 Volkswagen Jetta off of the lot, I noticed it pulled hard to the right when I would take both hands off the wheel. After about a few weeks of driving it on different roads and testing it out, I took it in to Volkswagen. They told me several times, on different occasions, that nothing was wrong. So I had my father go in and talk to them. After interrogation they fixed it. They said the "front end of the vehicle was incorrectly placed"! Incorrectly placed?? Ok. Whatever! They fixed it! Then my Bluetooth doesn't work, won't turn on, phone can't find it, etc! So I take it in again, they replace it. Then after about 8 months of owning my Jetta I notice the key in the ignition gets hung up when I turn my car on and off sometimes. Sometimes I can't turn the key in the ignition to ON. And then sometimes I can't turn it OFF!

I bought a 2011 new Jetta and maintained it impeccably. At 114,00 miles the turbo blew and it will cost almost 5,000 dollars to fix, also, there may be metal in the engine so it may all be money down the drain. Customer care (oxymoron) told me with deep sympathy that there was nothing they could do. How can a company claim no responsibility? A turbo charger is not supposed to break and now I found out it's not uncommon in the Jetta. How can a company who boasts of a well made product not realize they have an obligation? Sincerely, broke and carless.

I purchased a 2009 VW Jetta Sportwagen TDI (diesel) new during the fall 2009. Upon delivery, we noticed issues of the rear hatchback latch not opening properly, requiring us to turn off the engine and use the key to manually open the locking mechanism, and the rear seat armrest / cup-holder was getting bound up in its mechanism, preventing the armrest from being pulled out of the seat and to the middle downward position. An initial service visit at 1,000 miles to check fluids and resolve these initial delivery issues turned problematic when the dealer failed to resolve these issues yet claimed they were no longer a problem. We called VW's National Customer Relations, who scheduled a follow up visit with a different dealer a few more miles from our home.

At approximately 120,000 miles the turbo failed in my 2010 Volkswagen Jetta TDI Sportwagen. This car has always been properly maintained with oil changed every 3,000-4,000 miles. The cost to replace the turbo was ~$2,880. This is apparently a common failure in diesel Volkswagens: The turbo either lasts a very long time or gives up around 80,000-140,000 miles. The mechanics at the VW dealership were very familiar with the problem and not at all surprised. When I asked about the life expectancy, they said turbos are supposed to last the life of a car. When the turbo fails, the car goes into "limp mode" and has difficulty accelerating to highway speeds in an appropriate amount of time to safely merge onto a highway. This safety issue should be further investigated and I urge Volkswagen to consider recalling these substandard parts.

2014 Jetta Sport Wagon with 13974 miles and had to replace rear brakes and rotors due to rust. Had to pay $450.00. They said reason is car is not driven enough. This car is driven almost everyday and is parked in a garage every night. Not buying this and this should be covered.

I was getting in the backseat of a rented be Jetta. I had on flip flops and on my way to ft Lauderdale airport. My foot is under the front seat and my toe was sliced on the top by one of these floor vents that are under the seat. My toe was sliced and the nail was lifted and ripped. Contacted vw. Said I could bring the rental car to them for evaluation. Ridiculous I live in NY! Needless to say my doctor gave me a tetanus shot and antibiotics for a week. Def need stitches. These floor vents are dangerous.

Got below from dealer today: Volkswagen responded to us this morning and has made the decision that this repair is not covered under warranty, and are a result of wear. Please call me when you get a chance so that I can explain this further, and discuss what we need to do moving forward. If it is easiest to communicate via email just let me know and we can do that as well, but I assume you will have some questions as to why it is not covered under warranty that will be better answered over the phone.

2012 TDI 6 speed manual Jetta - Overall an awesome car, the people crying about the bumper coming off if you hit a curb.... LEARN TO DRIVE for Christ sake... I've never encountered any body panel issues that were not my own fault. As far as the problems I did encounter... Here they are: (for the TDI) at times hard to find Diesel when on a road trip... Make sure to plan wisely, 4 headlight bulbs replaced by 60K miles... I did it myself at only about 60$ total cost for all 4 but still a horrible inconvenience and shouldn't happen this often due to the headlight switch next to the steering wheel (If it happens to you, you will know what I mean). At 80K miles my AC went out over the course of a couple days. Air blower settings 1-3 don't work but 4 does at full blast... Probably the switch but car is off warranty @45k so I'm stuck getting full blasted for now...

Enterprise Rent a Car provided me a 2015 VW Jetta. Battery dead. Jumper cables in trunk. No manual access to trunk. Do Germans ever drive autos they build? Stupid, cheap, thoughtless engineering.

2011 2.0L jetta AUTOMATIC GASOLINE - Started about one month ago, went to turn on my Jetta which only has 75000 km on it and it would not start. It cranked and cranked and cranked but would not start but eventually starts every time. Last week I had come up to an intersection and it completely stalled on me. Put it in park and started right back up like nothing had happened. When I go to put in the 15000 scanner that SHOULD work on all Volkswagen no codes appear. Seeing all these other comments on everybody's trip back to the Volkswagen dealer I refuse to take it there now as I have also had bad experiences with the dealership's customer service and loyalty. I wish I would have done a lot more research on these cars before purchasing.

My Jetta continuously pushes forward after the vehicle comes to a complete stop. The dealership adjusted whatever the issue was supposed to be. It has improved a little, but the same issue still exists. I did not receive a copy of the work order. The service agent stated that he would mail it to me. Also, the car slides around when making a turn, either left or right, at the rear end. Service agent told me that a bolt was discovered loosed and they tightened it and that should solve the problem. Well, the problem still exists.

The AC on my Jetta 2013 with 48000 doesn't work and it is out of warranty. I am pretty bothered that in a car this new I am going to have to invest in repairs almost a $1000, if not more. Is there anything I can do?

I was not impressed at all with Volkswagen when I brought my car in for a warranty for the two front fenders on my 2003 Jetta TDI. The warranty was for rust/rot issues caused by a foam insulation pad on the inside of the front fenders for 12 years, unlimited mileage. I had originally brought it in a few days before the warranty was up, but there was "supposedly" no manager available to send in the claim, so I set up an appointment to meet with him a few days later. Again when I showed up the manager was "not available" again (they said he was at some kind of training) so again I had to reschedule my appointment.

I purchased a 2011 VW Jetta from Jeff Schmidt in Miamisburg, OH. My experience with them was less than stellar and would never recommend them. However, my issue is with my 2011 VW Jetta. It starts intermittently and I have come to find out that the prior owner took it to the dealer and they said because they could not duplicate it, they could not help her. But I have read online that others have had this problem with the 2011 and 2012 models, that it may possibly be a design flaw.

Volkswagen Jettas are too low to the ground. The oil pans break very easily and have already broken a number of times on our car. Forget about getting towed. Also, the front bumper gets caught on most parking strips and comes off. The drains are always getting clogged and flooding the car. A few months after we purchased the car, the steering went out and we were told it was the ball joints. The headlights' plastic covers get cloudy, so you have to replace them or you can't see at night. We've needed many more repairs. Those are just the ones I can think of off the top of my head. The car has cost us over $10,000 in repairs over the years and it has less than 40K miles. Steer clear!

Brakes began to squeak at 12000 miles (car bought new). At 16000 miles the coolant level had dropped in half with no leaks. At 24000 miles 02 sensor and emissions issues caused the engine light to come on. Had it reset. Will stall in cold weather

I purchased this 2012 VW Jetta back in July 2012, at North Point VW in N. Little Rock, Arkansas. During December 2013 the temperature's dropped under 30; about 27 degrees and my car didn't turn on. I was surprise and I ignored it since was a new car, so since I was going to work, fortunately I have another car and I had to take it to work.

I have driven VW diesels since the late '70's, but my 2009 Jetta tdi will be the last VW I will own! The double mass clutch failed before 100,000 miles (@ a cost of $2,100) and now the turbo blew, at 112,00 miles, taking out the DPF & ERG (@ a cost of $4,200). I commute 150 miles a day of highway driving, so these failures are inexcusable.

I bought a 2012 VW from Keefer VW in 2013. It was a certified used car with 23K miles on it. Friday 1/9/15 when I tried to get home from work (a 70-mile trip) my car would not start. I had it towed to Keefer in Huntersville NC to have it repaired. It has a problem with the intercooler in the engine. It is a Design flaw in VW from 2009-2014 and it causes the engine to build up condensation in cold weather and freeze it in the engine. When it thaws it gets sucked up in the engine and destroys it. This car only has 75K miles on it 52K which was put on by me. The dealership wants me to pay 600 to tear down this motor to see what is wrong even after the service adviser told me there was water coming out of the motor.

I have a pre-owned 2012 VW Jetta (with a factory warranty). This was the scariest thing I've ever encountered; not to mention that I had my two young children in the back seat with me. We were leaving from eating and playing at a chick-a-filet. Anyhow, I was coming out of the parking lot approaching the red light of course my car was in drive and I had my foot on the brake pedal I made a complete stop. I started to notice my car was slowly like rolling forward (or inching forward). At first I was like am I going crazy, or is my car moving. It got so close to the back end of the truck in front of me that it really scared me. Therefore, I decided to switch gears into reverse because the car behind me was far enough back to allow me to back up away from the car in front of me. Then, my foot never came off of the brake I pushed it down even harder as far as it would go.

My 24-year-old son bought his first car - a 2014 Volkswagen Jetta. The manual transmission went out within a month. The car only has 1,800 miles on it. The dealership is saying he burned out the clutch by riding it and asking for 1900.00 dollars to repair the clutch. We did not at the time the manual transmission was not cover under the warranty. The clutch on the Jetta had to be pushed all the way to the floor in order for the car to be put into gear. There was no warning the transmission was going. It is not plausible that a clutch will burned out on a brand new car within a month.

I claimed my car as a lemon. Unfortunately VW has been unable to fix the problems the car is having. They (VW dealership) has had the car multiple times (including keeping it for 20 days straight). The car had engine failure (on hwy, in parking lot, and street), electrical events (radio display, odometer, smell of burning wire/plastic), and brakes have squeaked since I got the car. These are safety issues. The manufacturer just tells me to keep bringing my car in, but I can't keep taking time out to deal with a lemon of a car. Never buying a VW again. I think they know about this problem and still selling the cars.

2014 Jetta Sportwagen TDI - Just picked this car up 2 month ago and today the car literally quit on me while driving down the highway. All the lights started light up and it was a nightmare. Cold as hell waiting for tow truck. The car just quit. I am not sure if anyone has had any issues like me on a new car like this but if you did and it was a Jetta, let me know what the dealer did. Thanks.

2011 Jetta Sportwagen TDI - When car had less than 10,000 miles, dash quit counting miles and all dash light flicker when temp below 0 degrees. Two separate trips to dealer to fix. Dealer reprogrammed dash to get miles fixed but dash still flickers in cold temps. Battery drained over weekend. Problem was a defective headlight switch. Two separate EGR problems before 70,000 miles, both of which to fix, the DPF had to be removed. Dealer said it would take 8 hours labor to fix. All these costly repairs to a car with 70,000 miles on it are unacceptable. If VW can't make a car go at least 100,000 miles on it without costing their customers high maintenance costs, then I'm going back to Subaru.

I have to say I am extremely disappointed with Volkswagen's brakes and rotors. Off the bat with only 2k miles on the car my brakes started squeaking annoyingly. I reported this issue to Stevens Creek VW and they responded "you must let the brakes warm up and eventually they will stop squeaking." I listened to their advice yet the squeaking stayed consistent. I reported the issue reaching critical condition at 12k miles AGAIN and they tell me the same thing. They finally wait until I hit 20k miles (when my warranty is up) to tell me that I need to replace my rotors. A $500 fix. Are you kidding me!? This is the last time I will ever do business with VW.

I recently purchased a 2011 Volkswagen Jetta TDI at 95k miles. The car ran good for two days and started shaking after 50 mph and the check engine light flashed. I thought it was the tires and took the Volkswagen dealership I purchased the vehicle from. I was told the engine needed to be replaced after they kept the car for over a month! Now I have to chuck out an extra $3500 to rebuild the engine.

2012 VW Jetta TDI 37000 miles is getting condensation in the inter cooler during the winter months causing hard starts and possible engine damage. Only had 33000 when purchased used. I am upset that VW is aware of this problem and did not disclose it to me before purchasing the car. They have issued a technical bulletin to the service departments concerning this issue but kept installing the defected parts on the assembly line. I purchased the extended warranty and will be contacting them tomorrow about this issue.

2011 VW Jetta - I have been having problems getting my car to start. Happens every other day. When I try to start it cranks over but doesn't start. It has also stalled on me twice while driving. Engine shuts off radio and everything else stays on. I have taken the car in a handful of times to VW dealer, they keep put in parts in my car but problem continues. They can't figure out what's wrong with it. I have had fuel pump, ignition and crank position replaced. Still stalling. It's been over a month now. I'm very frustrated at this point.

Saying those and guess what: I have to pay again to fix it. Basically, they broke my car and want me to pay for it. Where is the after sales services? And what about the warranty on steering wheel vibrating? Even if I spent hours explaining to them that it didn't happen before the repair, they won't listen to me and just look at me as if I am dumb and act as if it is just normal and that the shift is well just suppose to be like that. REALLY?

Our 2011 Jetta TDI Sportwagen with 50,000 miles on the odometer had a failure of the ABS module in July, on the freeway in Los Angeles. The module controls the ABS, traction control, A/C, airbags, speedometer, odometer, etc... Nearly every light on the dashboard was lit up. We got off the freeway and got the vehicle to McKenna VW in Cerritos. I showed the customer service rep what was happening, and he said "I've never seen this before." This was on July 3. They were closed on July 4, and diagnosed the problem on July 5. He told me it would cost $3,000 to repair. They had to send to Texas for the part.

Purchased 2005 Jetta new. Transmission replacement, maddening alternating electronic failure of front headlights, rear brake lights, side markers all below 100k. Ominous newer 'one eyed' newer VWs on road. Sadly, my final VW!

I purchased a 2011 Jetta diesel 6-speed sportwagon. The vehicle has been impeccably maintained. I am a road warrior and put 131,000 miles on her in 37 months. All was well until I started having a shaking in the engine. I thought it may have been a cracked/broken motor mount, so I took it to a friend of mine, a very reputable mechanic. He couldn't diagnose the problem, so off to a VW dealer. I was told I have a problem with my flywheel. VWs have a dual flywheel system which didn't work out too well in the 1990's Porsche vehicles either.

I have been a Volkswagen client for over 30 years. 4 years ago I leased a Jetta 2011. It is time to return it. The dealer where I got it from tells me there a lot to do on the car. I have to buy 4 new tires, some scratches, etc... Fine, not so bad. But then the inspector looks at it and I receive the bill: 2600$. Apparently the air bag light is on (800$), there is rust in the front, inside door 400$. This is the part where I just don't accept to pay for. This car has always had electronic problems: lights going on and off, door locking unlocking as I am driving, etc... If the airbag light is on it is probably an electronic problem but... they won't tell me yet if it will really cost 800$.

My 07 Volkswagen Jetta has been changing gear on first shift and when you reverse. Thought it was a transmission problem but I took it to a Transmission Shop and they said transmission is good and motor... They said it was an electrical problem. Booked in for a diagnostic next week praying it's something minor. Anybody knows an estimation or had something similar? It has about 160,000 miles. Also tire pressure sensor always pops up?

2012 6-speed TDI with 74,000 miles. Accelerating out of a toll both I suddenly couldn't find 5th gear, had to fight with the stick and got it. A few miles later, another toll. Then had problems with 3rd gear. Arrived at my destination and couldn't get 1st gear. Parked the car and now it won't move at all engaging reverse and letting off the clutch stalls the engine. Can get the car to move forward in 1st but it feels like only 1 wheel is spinning and it's not right. Car is 80-90% highway miles in 6th gear at 80mph - this shouldn't have broken yet. Also, I very rarely skip gears and have driven other manual transmission cars for well over 200,000miles. Not impressed with VW. I've also had tire pressure sensor problems and glow plug problems from the beginning. Glow plugs were repaired but tire pressure sensors are a regular failure item. Waiting on repair estimates but this is probably my 1st and last VW.

Second TDI. 03 had much better mileage. I bought 06 new, brought it in from Tampa to California. While under warranty, I took it to the dealer several times when it just wouldn't turn over. Dealer never found a problem, kept it for days, never did a thing. Headliner fell out @ 60k miles. Buttons bubbled on all the instruments & to fix the bad paint they want to replace everything. Absurd. The steering wheel melted, just began disintegrating.

2011 Jetta Wagen TDI - Dealer had car for one whole day to "fix" the "glow plug pressure sensor" check engine error. Charged $157 labor to check connections and "swap" glow plugs between #1 and #2 cylinders. Road tested as per VW service bulletin procedure "Step #1" and delivered car back to me. In less than 15 miles the check engine light came back on. Took car back to dealer who said they would proceed with "Step #2". I've read and was told that if the check engine light started to blink that the car could not be driven any farther. IOW, they did not fix the problem and I could have been anywhere when the car died. Unacceptable to put me and family in a car that could fail at any time. Dealer claimed they were just following VW orders. IMO VW's repair process here is WRONG!

I bought my VW Passat in 2012 which said I am eligible for a loaner car, and for them to PICK-UP my car for regular or emergency service. However, they give me a song and dance about how they don't have that program anymore; or they don't have loaners available now; or "we cannot pickup your car right now." They don't even know their own program. Firstly they say they don't have the program, and when I fight for my rights, then all of a sudden they have it, but is not available until 3-4 weeks out. They constantly lie to me. I would never ever buy a car from these liars again. Also I have 7 year extended warranty Gold service, yet they did not cover a tow required when my engine and pre-heated TDI engine light indicator came on. I don't understand their policies. Another thing, is they NEVER EVER follow up and call you back when they promise.

I was a passenger in a 2007 Jetta that was hit in the passenger side by a Grand-Am going at a high rate of speed. Thank God and Volkswagen for their seat belts and air bags. My husband has only minor aches and I have little whiplash pain and no broken bones or internal injuries. I have breast and chest pain from the seat belt and air bags and some bruising from the impact on my legs. There are bruises where the seat belt attaches at the waist/side. The car was totaled. Other driver's car shattered. He also walked away, thankfully. I am just numb thinking what could have happened. I am so thankful for Volkswagen product safety!!!!

VW 2011 Jetta blown turbo, damaged DPF. Total cost while vehicle still on lease - 6000 cad. This is the second DPF. This was mainly due to failing turbo leaking oil into DPF. All new TDI are garbage!

My 2012 Jetta TDI Sportwagen is in the shop currently. Thursday morning, the clutch started feeling very odd - getting stuck halfway after changing gears was one of a number of odd things. Then, on my commute home, I couldn't shift gears at all and had to pull over. The car was towed to Emich Volkswagen in Denver. I am told that if the clutch has merely worn out, it won't be covered under warranty (normal wear and tear). Like others on this forum, I have driven stick shifts all my life. I passed my driving test in the UK which mandates that tests have to be taken in a manual car. Hence, I know how to drive a manual car properly. My last car was a 2002 Mini Cooper S which I drove for 120K miles without a new clutch being needed.

I purchased a 2013 VW Jetta. This is my fourth and last VW purchase. Being familiar with the Jetta Line, I was excited to own the model above. Less than six months, the instrument panel began to act "odd". Lights would come on indicating low tire pressure upon a temperature below 30 degrees. I brought the vehicle in and was told the light was reset and there was no concern. There was even the proper amount of air in the tires. My first flat tire occurred shortly after, but no low pressure tire light to indicate.

My 2014 manual transmission Jetta SE is turning off while driving it. I have contacted VW as well as the dealership. After having the call for over a week, I was forced to go get it when I feel unsafe behind the wheel. The car is NOT stalling, it's turning off while I am braking and downshifting. I have been told that it's the way I AM driving the car. I have been driving manual transmission vehicles for over 20 years. This is not my first experience with this issue. My base model manual transmission 2011 Jetta was doing the same thing. VW gave me a replacement vehicle, which was automatic and I didn't have one issue. I was VERY apprehensive about getting another Jetta, but I was reassured that VW had worked out all the issues.

@ 70,009 miles driver side window stopped working.

Wrote to VW about a whistle noise when driving between 57 and 64 MPH. Discovered it was in the drive train. Just bought the car 6 months prior from Joe Heidht VW in Ramsey NJ and complained since day 1. Was told by VW management at their HQ that this is common and they will not fix it even though I have cert pre-owned car with additional warranty at a cost. Also brakes shudder at high speed when applied and they said they would not fix it either under warranty. Very bad customer service from the top down. VW is not a reputable company. The car is fun to drive faster than 65 MPH and without applying the brakes.

I recently purchased a new 2014 Volkswagen Jetta TDI with an automatic transmission. The vehicle is getting about an AMAZING 45 MPG on the highway while doing a consistent 80 miles per hour. The car handles great and the road noise is very minimal. Only issue I've noticed thus far is the low tire pressure light keeps coming on. I checked the tire pressure on all my tires, to include the spare, and all were good. I've reset the sensor twice and I hope I don't have this issue again.

We bought our 2002 Jetta TDI brand new. It now has 240,000 miles and has been a great car. Just last week, the clutch came off the compressor for our A/C. The guys that diagnosed it said that was a lot of miles on it. Never have we had a problem before with the A/C. I have had small things break like the latch on the console several years ago and the trunk latch is broken, and my CD player just quit. Also my engine light has always been on most of the time. They will rest it and about the next day it's on again. We did have a timing belt break on us and that was a spendy fix. But that was our fault, should have changed it sooner!! All in all it has been a wonderful car and the mileage is awesome. It runs excellent and has never left me stranded!!!

I purchased the 2011 VW Jetta TDI with the manual 6-speed transmission in January 2011. The car had significant problems at first with stalling. It seemed that the turbo-diesel engine had zero torque at low RPM's. After a couple of tries, the dealership replaced the air mass meter which improved it significantly. It still had not much torque at low RPM's, but I attributed that to its being a diesel. I was at least able to drive it without stalling all the time. I liked the car quite well. Not very quiet, but reasonable handling, great torque and acceleration for passing and such, and tremendous fuel mileage.

I bought my Jetta on May 27, 2014. I had it less than a week when two dashboard lights started flashing, the low pressure light, and the traction control light. It would flash for about a minute then turn off. I took it to the dealer and it showed a problem with a sensor. I got the car back, but a week later it happened again, but this time it happened a couple of times. Mind you, I hadn't even made a car payment yet. They kept the car for a few hours to 'fix' it.

The plastic coating on the keys to the stereo console started to bubble after 5 years. Now they have all peeled off. There was no remedy other than replacing the whole stereo system. Although Volkswagen was aware, they wouldn't do anything as it was out of warranty.

I have a 2006 VW Jetta and the interior headline is coming unglued. Upon researching online, I have learned this is a known issue and that VW replaces it for free for many customers. I reached out to VW and they will not honor this for my vehicle.

2014 jetta se 1.8T - Bought in Dec. Horror story trying to get my lic plates. Anyway, I like changing my own oil and dealer is 2 hrs away. Went to 4 parts stores only to find out you have to get filter at dealer. Couldn't arrange appt for oil change so I got filter when I was in cities at dealer. Tried to drive vehicle up ramps and they scratched the low profile front end. Jacked up car. Cover would not let me see drain plug. 10 screws later and hard to find drain plug is a torque-set screwed in so tightly that I couldn't pound it loose. I give up. Bringing in to rapid oil change 1 hr from home. Will never buy another car that won't let me change my own oil!!!!!!

I have a 2011 VW Jetta TDI, this is the 2nd time we have had the problem. The first time we also had a problem with our horn and when the horn was fixed unbelievably the sluggish problem straightened up unreal. Now it has happened again and our horn was messed up. Ok we had to have a new horn. Could not find what caused sluggish acceleration. Went and picked it up and could not leave from a stopping point when finally got turned around and took it back to the dealer. We don't look to them to find the problem, they could not even find on the computer where we had even had it serviced. Sooooo what do you do? We will call on Monday to let them know why our key is in the drop box. Oh and the service manager kept referring to 2005 as last maintenance (for a 2011 Jetta).

I have owned two cars made by VW. Currently I own a 2012 VW Jetta SE. After driving the 2012 Jetta for 2 years, I can say with absolute certainty that this is the absolute worst car made by VW. The dash warning lights ABS, Air Bag, Traction Control and Air Tire Sensor warning lights all come on and the window controls will not work properly. It happened when the car was only two months old with ~884 miles on it. The Dealer in the Charleston, WV area said there must have been something too heavy in the passenger's seat that caused this problem.

Love the car but it suddenly stalled. Were able to drive 10 miles to home before it completely died. Had it towed to dealer and they told us it was out of gas and the fuel system needed to be replace at a cost of about $10,000.00. No way... It was not out of gas when it stalled and this should be covered under several warranties. Car only has 40,000.00 miles. Obviously, this is a VW problem!!! Lawsuit to follow.

My husband and I own 2 Volkswagens with the thought that these were reliable cars to cart our 2 small children around in. We purchased them used from a reputable dealer in Houston. Well, where do I start with our nightmare. The Tiguan has been our biggest headache... I had my emission light come on so I took the car in to Volkswagen for them to tell me the problem was not covered under my extended warranty which was through Master Tech, so please read all your fine print and I mean get the magnifying glass out. That was a $650 blow. Then we started having lights, like every light, once every few days go out, which resulted in us being pulled over countless times to be given warnings by our friendly local law enforcement. Our head lamps, brake lights, tune signals etc. Then one day EVERY LIGHT ON HALF THE TIGUAN WENT OUT! If you have never purchased a light for your Volkswagen, it runs almost 20 per headlamp. I researched frantically, I even called Volkswagen asking if they have ever heard of this problem. The service rep just laughed and said, "well I have never heard of this happening and there are NO recalls".

My 2008 Jetta Wolfsburg with 76k on it just died. Independent shop said I probably need a new engine, and estimated cost to be between 6 and 11 thousand dollars. Took to VW dealer. They said it's the timing chain - called VW corporate. They won't help because vehicle is out of warranty. The timing chain is not a serviceable item, and this should not happen. Repair may cost thousands and if a new engine is needed, I will not have a car because I can't afford a new engine. Basically, I paid $25k for a piece of crap. Volkswagen advocate didn't seem to care, just kept repeating that car was out of warranty and she stood firm on her decision. She did not seem to care about the fact something like that should not happen.

Two days ago I was leaving my driveway to enter a street. The gear shift was in DRIVE. When I accelerated, the car shot backwards. I tried two more times with the same result. Turned off the engine and restarted the car - everything was fine. Approx 2 or three months ago, it wouldn't move in any gear. I called VW and they said this was a first, but assigned me a case number and my appointment is on Monday. This is a 2010 Jetta Sports Wagon with 41,000 easy miles and regular maintenance. Frankly, I am afraid of driving this car. I am lucky I was in my driveway or something serious like running over someone could have happened. VW assigned me a case number.

This car is the biggest POS on earth. Turbo blows at 86K ($5000 to replace). EGR Valve replaced shortly after ($400). Fuel pump replaced for $600 which it did not need. Airbag light stays on and now needs module at another $300. Engine light needs to be reset about every three days. Many different codes keep coming up. They should sell this car with a built-in reset switch because of all the problems it has. This car has been driven about 1000 miles a week between VA and NJ. The only positive was before all of the problems, I was getting around 42 MPG. Now it needs to be worked on almost daily. It is truly a lemon and I am taking the dealer to court.

Horn for 2011 VW Jetta SE 2.5 - April/May 2013 (approx 50k miles), my horn worked periodically then stopped altogether. Had it fixed in June and it worked for only two weeks. My keyless entry sound is faint. My horn doesn't work at all and my passenger front seat belt warning goes off at times when nothing is in it. I saw there was an electrical recall having to do with the horn from VW but of course when I call they say my vin # isn't part of their recall list. Apparently there is an issue but VW doesn't want to stand by their vehicle. This is my first and last VW I will ever buy! When a company can't help knowing there is a similar recall in effect that I am calling about - then I say good-bye to VW! And there is now a whining noise coming from transmission with a little skip while driving. Got to get rid of this car before it blows!

Catastrophic fuel pump failure has sent shards of metal throughout my fuel system. I have a 2010 VW Jetta with 120,000 miles on it. VW dealership quoted me $5,100 to fix.

The headliner is coming down around all the overhead lights and attachments, it now needs to be replaced. My Jetta is not the only one according to the upholstery shops, cost $1000. The headliner being used is considered to be cheap material.

We've had 5 incidents of low air pressure indications on our 2012 VW Jetta, bought new off the showroom floor. The last case involving a 45 minute drive after the warning light lit and a ruined tire ($90 to replace it). When this low pressure light comes on it doesn't tell you which tire is low, so you have to get to a gas station, get out in the freezing cold and squat down and check all 4 tires with a tire gauge, fill up the low tire and then proceed. After one of these incidents, I took the car to Tire Warehouse, they inspected the tire in question and suggested that I change the factory wheel weights which were quite thicker than the ones TW uses, I had all the wheel weights changed to the thinner profile weights and didn't have another low pressure light until just recently (mentioned above-new tire needed). Just tried to call the VW dealer 10 minutes after they are supposed to open and no answer-not a good omen. More to follow.

I purchased a 2006 VW GLI from Haggerty Volkswagen in Illinois. (THE WORST DEALERSHIP IN THE WORLD!!!) My baby was beaten up in a accident and was sold as a pre-certified vw. Bad wheel bearings, missing emblems and the core support of the HID headlight assembly was held together with duct tape. After Melton Motors in Southgate, Michigan (I gained a new brother with the former service manager, Chris **) repaired and maintained The Red Dragon, she rode like a rocket! Maintenance is not cheap, but you gain knowledge about this car and as a result, I enjoy just turning the keys.

I leased a 2008 VW Jetta on April 15, 2008. Six years later, at 68,000 miles, I have replaced the brakes and rotors TWICE and they are now showing signs of failure again. The hubcaps fall off at the slightest provocation (high winds) and I have replaced them TWICE. The warning light for tire inflation is faulty and is constantly on, no matter how many times I add air, have them checked by professionals, etc. I have had to replace all four tires TWICE. VW REFUSES to rectify any of these problems or reimburse me for my expenditures. I followed the warranty checkup guidelines to a "T". I have no idea what the "technicians" do during these checkups (which costs hundreds of dollars apiece), but they certainly failed to identify any problems. Whatever you do, DO NOT buy a VW. Everything you hear about them on TV is a lie.

My vehicle is been pampered since day one. Always maintenance on every 5,000 miles, transmission flushed every 40,000 miles... The car is mint. When I was done paying for it... it ran me close to $34,000.00. Just put 111,000 miles on it... and car made a loud whining noise. I pulled over to see if something was stuck in the wheel well. I tried pulling out and the car didn't want to move... Got it towed, put the OBD on EPC and it read P2711... unexpected mechanical gear engagement. Turns out to be the mechatronic. They recalled 43,000 vehicles but only certain vin numbers. My model and year was one that was on the recall but not my vin.

I want to start off by saying I am new to these kind of forums but felt the need not only to comment on my problem but also to get advice from people who have had similar problems. I have a 2007 VW Jetta 2.5l with 80,000 miles on it & the other day it started misfiring horribly so I took it to get looked at (by a mechanic that fixes foreign cars) & turns out my timing chain has "stretched". The quote I was given was around $3,000. I have taken care of this car! Fully synthetic oil changes & did have the recalls fixed by VW. I bought this car brand new & the reason I picked it was I truly believed VW had quality vehicles that would last.

Our 2005 TDI has a 5-speed Tiptronic automatic transmission We bought this car new Sept. 2005. Purchase price over $40000.00 after taking 5 years at $710.00 a month payments. This was my wife's dream car. What a disappointment it has been. They had to replace 2 turbos and we are now on our #3 transmission. We are picking up the car tomorrow after not having it for 2 months. Our bill $5000.00. The first transmission at least gave us a hint that there was a problem but this one did not. I have a real safety issue with this, what could happen if we were passing a tractor trailer or a car on a two-lane highway and the transmission shuts down. Somebody could die on the highway. We cannot believe this is GERMAN ENGINEERING.

2006 I purchased a new 2006 Jetta for my daughter. From the first oil change I learned how expensive this car is to own. Brake linings, and discs cost a fortune, it has had major wiring harness problems, computer malfunctions, sensor malfunctions and failures, but at 101,000 miles just out of warranty the real problems started. First, one day out of the blue all the dash gauges and tack and speedometer went dead, along with the power brakes. Lexus Volkswagen the dealership where the car was purchased was kind enough to take a full day to run a diagnostic check on the car, for the sum of $125.00 (a test I later understood takes all of 10 minutes). They came back to me with a price of $5,500 to replace the ABS master controller.

I also had the horn go out at around 50,000, AFTER WARRANTY WAS OUT. I have not been able to locate a blown fuse and am still trying to resolve.

I purchased my Jetta in May of 2012. It was a new car that I thought would last for many, many years. The engine light came on just a few months after I purchased the car. The horn stopped working at 45,000. A horn should not stop working in a new car. The service department worked to getting the horn fixed after I told them I will call the Corporate office.

Our 2006 Jetta TDI automatic transmission problems for the 2nd time since we owned the car! My friend the Technician came over the night of Nov 26, '10, did a diagnostic check on the car and asked me to let him look into it further. The next day he informed me that VW Manual for our 2006 Jetta was not the right manual and that I should google and look at Flash of Death. WOW! All this 56,000 kms. Didn't say what was done on the invoice and that an apprentice did the work.

The car is 8 years old. I bought it new and fully-loaded in the belief that I would have it for many years to come. I didn't know VW had a reputation for producing garbage cars back when I bought it (I found this out from a local repair shop owner when my transmission failed). As for now, the odometer just hit 100,000 miles last week and everything is coming apart on it. This is nothing new.

I had shifting problems with my 2005 Jetta 2.5 liter engine. Took to VW in Clovis, California was told it was normal for the transmission. Drove it awhile longer and kept getting worse. Now warrant is over, take it to VW and they want a new transmission with quotes from 5-7,000. I researched this complaint and found a lawsuit against VW for the same engine for the Bug. Contacted the attorney who informed me they did not include the Jetta engine even though it has the same transmission. Anyway, I replaced a complete valve body with solenoids and that fixed it. Cost 2300.00, which is much better than a new transmission. I keep watching for another lawsuit to get my money refunded.

Had the worst experience ever at the dealer workshop - the car under warranty but they don't know how to deal with customers - shortly the story started after my 45000 km regular maintenance at the workshop "dealer". All my maintenance was done there. I started to feel some kind of hesitation while driving, very minimal like once every other day. Then when the problem started to increase, I bought an OBD code reader but still nothing, until it becomes like disaster now and the car is driving like crazy - no power at all at acceleration. Coder reader shows error p0303 and p0301, p0003, p0847 so I decided to go for repair and when I showed them the snapshot of the errors, they didn't care, just said, "We will deal with it maybe!!!"

I purchased a 2011 Volkswagen Jetta because a friend said that they hold their value. He was wrong. Before the 36,000 mile warranty, the right head light needed replaced, and then the left head light. I continually complained that it did not shift properly. The dealer continually said that nothing comes up on the computer so everything must be ok. Now after the warranty, the horn stopped working, the car still does not shift right and the catalytic converter malfunction light comes on. The dealer told me to bring it in and they have special computers that will only work on Volkswagen cars. Brought it in and no code came up. They said change the spark plugs and they would to that for $150.00; that is after they charged me $100.00 to put it on their special computer. I think everything about the Volkswagen is a lemon...

We had a 2010 VW Jetta TDI. It was totaled about three weeks ago. My wife was driving home from work, was about a block from our home when the driver's side air bag deployed causing her to go up and over a concrete island. The result was damage to the left front, fender, suspension and transmission. All she remembered at the time of the accident was she saw our home and the sprinklers working at the school yard, an air bag going off in her face and then the crashing sounds. She didn't hit anything in the road, heard nothing until after the air bag went off. We've gone over this many times trying to figure out why the air bag went off. We have no idea. We doubt anything can be done legally; however, we may pursue that option. I haven't seen any other postings in regards to this possible issue but that doesn't mean it hasn't happened to someone else.

I purchased a used Volkswagen Jetta from a VW dealer in Clovis California. It is a 2005 Jetta 2.5 with triptronic with 69,000 miles. Shortly after purchasing it I took it to the dealer for hard shifting complaint. I was told it was normal for a VW Jetta to shift hard. I took their word. During a routine service, I was told it needed transmission work. I asked the VW dealer mechanic if it was associated with the hard shifting and was told yes. Volkswagen has refused to repair this without paying the several thousand dollars. I did not have several thousand dollars at this time and chose not to fix right away. It is now undrivable and they want 7,000 to repair it.

I had bought my Jetta 2011 model at the end of 2010. This was my first time to buy a VW car as it was like a dream to me but later I had a problem in my car which made me unhappy for a while but I took the car to VW service center in Alexandria, but they could not find what was wrong. I continued using my car but I was unsatisfied with my car, I decided to send it to Cairo service center. May be they can find what was wrong but they did not find it. Later on I came back to the service center in Alexandria and they told me there is a problem in the automatic Gear and they change it for free as it was in the warranty. This improved the performance of my car but I was still unsatisfied of its performance, so I came back again to them but without any solution.

I purchased this 2010 Volkswagen Jetta Wolfsburg edition in November of 20112. The car had 32,000 miles. The car seems to have some sort of electrical problem. At least this would be my best guess. The car now has 29000 miles. It started with a dead battery about 2 months after purchase. I thought this was caused by cold weather. Unfortunately this was not the case. The car has since had a dead battery 2 more times. Once this was caused because the radiator fan system would not shut off. We have no idea what caused the 3rd occurrence. The car will lock itself after being unlocked. This occurs when you are still standing outside. The ignition key is hot to the touch after being removed at times. It also at times does not want to turn in ignition.

I own a 2002 VW Jetta TDI and have since it was new and I just love my car but.... it is falling apart!!! The trunk has a gaping hole in it and is now so bad it can't even close. My handy hubby has secured it with a plastic tie! The wheel wells are also rusted right through and I'm sure it won't be long before I am pulled over and it is impounded. The trouble is VW refuses to stand behind their 12-year perforation warranty and says that in the trunk case, it is the friction of the license plate that has caused the rust. I say it is a design flaw and one dealer I took it to did admit to that and the fact that they are definitely having issues in that area.

2005 Volkswagen Jetta Transmission Automatic with Triptronics - This is a known problem with Volkswagen mechanics. These transmissions fail prematurely and are $5-7,000 to repair. Contacted Volkswagen and was dismissed. Researched this problem, and in two blogs have found just under 100 people with the same problem.

As everyone knows, when a manufacturer brings out a redesign, there are always glitches. Mine has been a faulty exhaust flap. It has been replaced twice. The car is great. It seems like the gas mileage is improving as it gets older and more mileage is added. I am at 200,000 kms and I am averaging 800 to 900kms on combined city and highway. Still have the original front brakes. Have replaced the back brakes once. If everything goes right, this will be my very last car that I will own. I am looking on putting 1,000,000 if everything goes to plan.

I bought the 2009 Jetta TDI due to reports of the 50 mpg and a diesel has been proven to handle the high mileage I drive daily up to (200 miles). However, I have only been able to get 38 mpg with this diesel. At 55,000 miles, my radiator had a hole in it from a hose clamp. Dealership and Volkswagen refused to replace it which cost me $1,200. Then at 98,000, my fly wheel had to be replaced and, of course, the belt - this cost me another $3,200. Then at 136,900 miles, my heater quit working, costing me another $1,600. Then at 152,505 miles, my intake valve broke and it cost me $2,800 to fix.

Three years ago, we were going down the road at 60 mph when our 2006 V.W. Jetta TDI two-piece flywheel broke apart and went through the housing of the transmission. We were close enough to home to get back and then had the car towed to a Volkswagen dealer. Our warranty was up as we're over by 20,000 miles. After much research, it was found that other countries made Volkswagen recall these vehicles because a one-piece flywheel should have been put in due to the torque of the diesel engine. Volkswagen did pay for the single piece flywheel but refused to help with any of the other costs. It cost a total of $4,500 to fix the damage.

2006 2.5 Jetta Jumped Timing Chain - Two weeks ago, my Jetta check engine light appeared and the engine block appeared to be somewhat louder at low rpm. After diagnostics by our local repair shop, they recommended that the vehicle should not be driven; and they determined the timing chain had jumped. They suspected the time chain guides have failed or potentially the timing chain had stretched. After reviewing the probable cost, I allowed them to go ahead with the repair. After exposing the timing chain it was determined that the cam timing chain tensioner had failed. The tensioner was replaced and the timing was verified. After returning home from the repair shop today, my Jetta check engine light reappears and the engine block is again loud at low rpm. Any suggestions?

Being the sole owner and driver of a brand new automatic transmission 2006 VW TDI, I was told that I needed to replace a faulty flywheel at 160K. I was shocked as I had never heard of a flywheel going bad in an automatic transmission. When I asked the dealer the cause, they hesitated and refused to say. They provided me an option to install an aftermarket or original German-made flywheel which cost a couple hundred more. I elected to go with the better one thinking I will not have another issue going forward.

Last year, I bought a 2012 Volkswagen Jetta. The bumper sticker clearly said it gets filled with 4 gallons of gas per 100 miles. Local driving would be 22 miles per gallon of gas. That is one of the reasons I bought the car. I was not getting that type of mileage and I brought it in to be checked. I was told to get 4 gas fill ups and put the starting mileage on the receipt before filling up which I did. The dealership told me that I was getting the proper mileage; I'm only getting 15.1 miles per gallon. I called the main Volkswagen office and they told me they average out the gas mileage per gallon. It does not say that on any car sticker, not just mine. This is false advertising and deceiving to the customer. I'm not blaming the dealership I go to. It's the main Volkswagen company.

Since I purchased my Jetta almost 3 years ago, it has stalled on many occasions. It has stalled while I was traveling 45 miles an hour going downhill on a major highway. It has stalled on major intersections whereby I have had my children in the car and I have had to get assistance to push the car out of harm's way. There have been other issues as well such as new compressor, new battery and new internal electrical system, all repairs that have cost thousands of dollars. The "stalling" issue, however, is of the most concern. I am concerned with my family's safety. I have no confidence in the electrical and fuel system of this car. I could have been involved in many accidents due to the stalling. A class action law suit should be filed based on the number of complaints I have seen online on NHTSA.

I purchased a 2004 Jetta from Approved Auto sales in March of 2012. Two days after receiving the car, the check engine light came on. I called them and they referred me to their service department that "fixed" my car. Needless to say, within the first 30 days I had the catalytic converter and O2 senors replaced. My car has broken down over 10 times. I finally stopped bringing my car to them and was told that half the repairs that they claimed to have done were never done. My alternator and motor mount were spray painted to appear as if they were new. I have a number of electrical shortages. In the past few months that I've had the car, they have done the catalytic converter, O2 senors, mass air flow sensor, starter, fuel pump, motor mount, electrical shortages "fixed," water pump, and the list goes on and on.

I purchased a new 2001 Volkswagen Jetta VR6 with Sports Package - top of the line (and top dollar) for this model. Within the first 3 years of VW service, I complained multiple times that there was something strange happening with the transmission. Each time VW serviced the car and I mentioned the issue, I was told there was nothing wrong - all tests fine. I do not drive my car much but over the years, there were times when driving that the transmission would seem to falter. Finally at 98,500 miles in 2010, the problem became very apparent. I took the car to Volkswagen in Oakland, where it was purchased, and was told I had a defective transmission. Hello. I had been telling them this for years! I just fell in the 100k power train warranty, so they replaced it with yet another faulty transmission.

My 21-year-old son, Tyler **, purchased this 2009 used vehicle from Romano. This is his first vehicle and experience taking out a loan for a car. He had several electrical issues with the car and the alternator went at 55,000. He replaced it. He started hearing engine noise a few thousands later and the engine light for noise came on. After researching this, we called the dealer ASAP. They also have problems with the oil pump going in these cars because there is not enough air flow through the pump area so the oil sludge's up and causes the pump to fail, ventilation issues. It’s an expensive fix but the timing chain is even more. I absolutely would not recommend a VW to anyone. They are junk who makes a car that has a timing chain that goes at 63,000 miles or an oil pump.

Since I bought my Volkswagen 2012 Jetta wagon, I have been unable to use the Bluetooth system if I am driving over 60 mph. Every person I speak with cannot hear me. They say my voice cuts out and about half of my words are lost. I have now taken it into the dealership four times. Each time, they say the Bluetooth works for them, but I find that to be impossible considering it doesn't work for me. For people who work in town, this might not be a big deal. But I drive two hours to and from work every day, and the majority of my phone calls are completed during this time. I have called the corporate office and spoke with supervisors and supervisors of supervisors. Every person there said the same thing to me: there was nothing they could do to help. They were unwilling to put in a different system, and they were unwilling to take back their system. I can't express how disappointed I am with the company.

My 2005 VW Jetta had 78K miles and blew up due to a faulty belt. The timing belt broke - bent 16 valves and destroyed the motor. VW service manual states do not replace the belt until 105,000 miles. In my mind, it should be covered or take that incorrect statement out of the manual. It is wrong and costing us, customers, thousands of dollars to repair. What a joke. I filed a complaint with the BBB and they dumped it on the BBB auto line in which I looked at it for one minute and said it is not in their program summary.

In August, I went for my 3-month/3000-mile oil change and tire rotation. At that time, a service rep explained that there was a recall on my vehicle and I needed 1 3/4 hours to have the bolts replaced in my Jetta TDI. I explained I did not have the time that particular day as I had a son in a wheelchair with me and had not planned on this. I asked if I could schedule this my next visit as I drive 1 1/2 hours to get there in the first place and would schedule enough time. She said, "Sure." So my next oil change 11/9/2012, a schedule for oil change, tire rotation and this bolt change we were informed of. Upon my arrival, I am told I will not have this bolt change as my vehicle was out of warranty. I explained that was so when I was approached on my last visit and that I was told it was a recall.

I have been a longtime VW fan. So before I state these things, I liked the car's performance. However, I have owned a Passat which caught on fire while I was inside due to a faulty heat shield. At the time this happened, VW had not owned up to yet. So my insurance paid for that and my burned-up car. Once repaired at a VW dealership, the car should have been fine. And I took it on a business trip to New Jersey and New York. On my way back down RT 95, the newly replaced heat shield fell off while going about 70mph. I ended up on the side of the road, did some damage. That time when I called complaining, no one, and I mean no one, even bothered to call me back - not Heritage Volkswagen who did the repairs, not Customer Care, no one. I eventually tore and cut what I could of the heat shield off and did nothing to replace it. The car was fine.

My 2005 2.5 Jetta, like countless others, has had a timing chain failure. This is a known issue with Volkswagen but they will not do anything about it. The repair bill is between $2000 and $3000. You can search the Internet and find countless complaints on this same issue. A class action lawsuit needs to be started to issue a recall on a known defective part.

I raised an official complaint against Volkswagen warranty due to problems with the cabin wire harness. I went to the VW Maintenance Center 2 times to solve this issue but it seems that the problems still occur and there is a potential for failure. I want to escalate this issue to the person responsible, as soon as possible.

This is my statement in relation to the case that has been sent to the complaint department of VW in Germany. I bought a Jetta car in May 2010 from Volkswagen dealer (SOVAC) in Algiers, Algeria. After three months, I noticed that the car started pulling to the right side. I took it to the VW dealer where I bought it to check the problem. They referred me to the expert driver to test the car on the motorway. After testing it, the driver confirmed that the car was indeed pulling to the right side. Consequently, he scanned it and told me he found nothing. I took my car back. The following few months, the problem was getting even worse. So I again took the car back to the VW dealer. Unfortunately, they did nothing to solve the problem. Instead, they told me that nothing was wrong with it.

The 2002 Jetta shuts off while driving. The car had multiple repairs done by dealers and it still shuts off. My daughter’s and any passenger’s life is in jeopardy. She goes to college full time and works and has to drive. We used 401k to purchase VW product. Upon researching this product, I have found hundreds of postings with the exact same problem, which means this is a product flaw that randomly occurs without warning and puts many people in jeopardy, including my daughter. Do not buy the 2002 Jetta. We would like this problem permanently fixed by Volkswagen or reimbursed so we may purchase a safe car.

I have a serious and problematic technical issue with new Jetta model 2012 with counter 2,500 km since 6th July 2012. We purchased the car from Egyptian Automotive and Trading Company (EATC) on 25th May 2012 and after that date, at 1.5 months we discovered suddenly that the car does not start (switch on) the first time; it may take from two to three times to start the car. When we sent the car to the Abo Rawash branch service center where we purchased the car on 6th July 2012, the reception engineer replied that the car didn't show any error on the computer. After that visit, specifically on 27th July 2012, the car did the same error again.

On August 2, 2012, my father's car, a 2009 Jetta TDI, quit without warning. He had the car towed to Gorman McCracken Volkswagen in Longview, TX. On August 6, the Longview service department said that Volkswagen had declined to cover this problem, even though the problem had occurred previously and they fixed it. He was told because the car had over 40,000 miles and there was fuel contamination, they would not fix the problem. This problem with the fuel pump is a defect in the car and it is an unreasonable expectation to believe that you will never get any moisture in diesel fuel. If Volkswagen is not going to stand behind this, they should figure out how to correct the problem.

I have a Volkswagen Jetta SportWagen TDI. I have had the fly wheel replaced, air conditioner replaced, the check engine light has been on twice, the glow plug and the sensors needed to be replaced, the sun roof assembly has been replaced and the car has less than 40,000 miles. Fortunately, my car has been under warranty or customer care has fixed it, but I wish the car was better.

I bought a 2012 VW Jetta (Black) in Dec. 2011. Four months after we bought it, the paint developed spots, the clear coat was eroding. I took it back to the dealer. They said warranty wouldn't cover it because the spots were from an outside source. I don't really know what caused the spots, but they wouldn't even get a VW rep to look at it to determine what had happened. I called VW Customer Care. What a joke that is, and they wouldn't send anyone to look at it either. We are at a point now that we are paying for a new car that looks like a 10-year old car. It's ridiculous that no one will even try to help us.

My camshaft is bad. Big shocker for you guys, I know - not! Google it, and this is where I lost it, and tell me how many reported incidents there are where "your" product fails to meet standards! I am dissatisfied with VW's "want" to stand behind your product. I will never own another. I know that I am nobody, but be assured I will contact every agency I can to get someone at VW to do something other than take my money. A $2200 repair that is not optional is fine by me as long as something truly just randomly wore out. But when you see thousands of accounts with the same issue that tells you it’s not just mine, but almost every one of them, thus showing that it is a standard of quality on VW's part. I have called and I get turned to a deaf ear. That's ridiculous! I am sorry for sitting here ranting, but let’s be honest: you guys can care less about your customers and that is evident. So, I will do what I have to do to make sure that we customers are heard no matter what the topic.

My 2011 Jetta TDI had 24,000 miles when it just stopped running. It was towed into a dealership and fixed as it was under warranty. It’s something about bad fuel. They told me everything that fuel touched had to be replaced. When I picked my car up, I asked how to prevent this from happening in the future. The guy said, "I have five of them in my shop now - it just happens." VW will take care of this problem up to 100,000 miles. Can I have that in writing? No. If there are 6 of them in Longview, Texas that were blown up, why hasn't VW recalled this car and fixed the problem? I believe this might turn into a class-action lawsuit. VW, you just lost me as a customer.

At 62,000km, my 2007 VW Jetta Eng BHY006989 showed an airbag fault message and icon. In April, when I took the car for service, I reported about the fault. I was later called and advised that I would have to pay over R800 to repair the airbag. Understanding that it is a safety feature, after asking what my options were, I agreed that they should repair it. On arrival to pick up the car, I complained that I was not happy with paying for the airbag fault because I have never touched the feature and I don't even know where it is. I explained that it's very costly if I will have to be paying so heavily for something that I never ever used. They explained that they had replaced the switch and connectors. What damage? The switch which has never worked?

2010 VW Tiguan Lemon - On December 16th, 2010, I sent my vehicle to VW Yorkdale as lights were randomly going out while driving. Very dangerous as it was very unpredictable as to when lights would go out. Sometimes one, sometimes seven lights at one time, sometimes vehicle would work normal. Dealer says melted fuse and claims to repair the issue.

We purchased a new 2002 Jetta from the dealer. Approximately 25 months later, the paint started to check on the roof. Since we do not use the windshield washer very often, we knew it wasn't from using it. A few months later, the hood started to get blotchy. All the while, the local dealer said “Oops, sorry your warranty expired." The car came with a 12 month, 12,000 mile warranty. It's been 10 years and the car looks like it's 25 years old. I've emailed Volkswagen with not even a reply. It's not worth spending $7,500 for an attorney for a $1,000 paint job and don't know what to do. Love the car, but it looks terrible. What else can be done?

I see the dealership advertise 42 and in some cases 50 MPG. When I started out, I was getting around 34 out on the road and after two years and about 25,000 miles, I have reached 39 MPG. I have had the car service, checked and the MPG verified by the dealership. I was also told that there was nothing that could be done by the dealership. What are my options?

After reading so many reports of people having the same problems with the flywheel plate, I am glad I'm not the only one, but disappointed that it's such a big issue VW is not addressing.

I am having a terrible problem with the Panoramic moonroof in my 2010 Jetta SportsWagen. I bought the car new 2 years ago and just now I figured out why I had some water getting into the car. There is water coming down from the moonroof into both A pillars and then into the carpet. Last week a mechanic at a VW dealer in Mobile attested in writing: "The hose came apart at socket by the sunroof in both sides. Hose was not sealed to the socket correctly." These are his exact words. The VW dealer estimated that I will have to replace the roof linings, replace all hoses, and shampoo the carpet.

I am leasing a 2010 Jetta TDI. The battery died within the first week. I changed every door lock/latch. Two doors had to be changed twice. The front tires wore out, had cracks in the side wall and were changed by the manufacturer after I sent pics to the Ontario head office. The exhaust pressure valve is sticking and the temperature valve is also gone. VW Canada will only pay 75% of the cost for the exhaust valve and temperature valve because I am just over the warranty. The shocks squeak, the brakes are gone and they squeak whenever it rains or snows. Worst car I have ever driven.

On February 24th, I was driving my 2007 Volkswagen Jetta. I smelled what smelled like plastic burning. When I got home, I noticed that the heating element in the passenger seat seat heater was burning up the seat. A hole is burned into the seat and the burn marks are about 10 inches long running vertically on the backrest.

I just found out that the drain lines for my sunroof are clogged/broken. I found this out after having Safelite come out to check my windshield because I thought that was where the leak was coming from. Once Safelite told me this, I did a search on it to find out that there was a recall and a class action lawsuit against VW for this exact issue. I called VW customer care only to be told that the recall campaign was over (I never ever got the recall notice) and that there was nothing they could do to help me with my clogged lines or about the headline and carpet in my car that this issue has caused. The first person I spoke with told me to call a dealer, make an appointment and that it would be taken care of. The dealer could not find the recall so I called VW customer care back only to be told that the recall campaign had ended and that there was nothing that could be done. I even called VW headquarters in VA only to be told the exact same thing. I really need my car repaired and I feel like VW should pay for it.

I will begin by saying this was one of the most horrible, unjust things that I have ever experienced in my life with a business, and I'm appalled that a class action lawsuit has not been brought against Volkswagen of America. I traded in a 2005 Jetta after spending about 900 dollars to have it repaired for a brand new 2011 Vw Jetta at Bob Kings VW in Wilmington NC (I purchased my first Jetta there as well, as having my repairs completed there the very same day). After driving the 2011 brand new Jetta less than 60 days and after having the known horn recall issue repaired, my car stalled on me while I was driving in the middle of the street with no warning. The car just shut down.

I experienced a power steering failure on my 2006 Jetta TDI. Before taking it to repair shop, I performed the reset procedures I found online with no success. Next I checked the fuse F6 in panel A as documented in the owner’s manual. The fuse was good. I took the car to the service shop. They spent an hour troubleshooting and found fuse F25 is blown. This fuse is identified as the aux heater fuse in the owner’s manual. The consequence is that a $1.50 fix cost me $100 because of the owner’s manual fuse identification chart was not correct.

I bought my 2011 Jetta at 15/9/2011, at 9000km. I heard a noise coming from the gearbox at D2 Changing (discontinuous defect), in addition of a kind of vibration in the car. Going to the agent in Egypt, they fixed the above mentioned defect by changing the car's software which return again strongly reaching 10000km. I visited the agent again but they didn't get where is the obstacle. I got a promise of sending my case to Volkswagen Germany but no reply till now. So I am waiting for a reply from you or I find myself obliged to send a complaint to Consumer Rights Guard Authority, because my car's case is a common on Jetta 2010 & 2011.

My 2006 VW TDI’s transmission completely crumbled. I was told the fly-wheel had completely shredded and it broke away and totally destroyed the transmission of the car. I took it to VW dealer before the 50000 mile warranty ended and reported noise. I was told it was a normal noise. It had gotten worse at 55000. I took it to another VW dealer and was told it was the fly wheel, but because it was out of warranty it wasn't covered. I was told it was about $2700 to repair. I asked if it would hurt to continue driving with this problem and was told it would get worse but the result would be the same. I actually drove it for an additional 50000 miles but the repairs were almost three times the original repair cost. I had to have a completely new transmission put in the car and a new fly wheel. My mechanic said this is a problem with the 2006 TDIs and there is a hidden recall that VW will not release.

I bought a 2011 VW Jetta in July 2011. Unfortunately, I had an accident in September. Since then I have been waiting on the hood for now 3 months. The corporate office, because I called and complained, is paying for a rental vehicle, which is great. But I want to drive my car, not a rental. That's why I bought it in the 1st place. They called me twice a week, telling me that they don't know when they are going to get the part. This is totally unacceptable to me. How can they not know? They are the corporate office! I believe that they are hiding something. I cannot believe that they cannot produce a hood for a car that has just been built. I have been a VW customer since the beginning of the 90's. This is in no way to treat a loyal customer. I will not let this go this easily, and will post a complaint everywhere I can.

The driver’s side mirror of my 2011 Jetta has a Whistling problem at any speed above 50 mph. After 3 months of attempted repairs and disputing this issue with VW products and services (1 800-822-8987), they informed me this was a VW design flaw and that it happens for all Jetta. Having coordinated with VW corporate and Platinum VW service in my area, they were unable to repair this problem even after bringing in specialized engineers after 3 additional attempts. After receiving horrid service and being ignored by Platinum VW to help resolve this re-occurring issue, I brought my car to VW in Huntington, NY.

My 2006 VW Jetta TDI with only 70K miles has a failed dual mass flywheel failure. VW so far has not offered to help with the approximately $2000.00 repair. A flywheel should be like an anvil. It is a hunk of steel and should not need repairs. This flywheel problem is huge and worldwide recall should be made. VW now sells an upgraded replacement flywheel which tells me they know about a design flaw with the original flywheel. The headliner is also falling down. The dealer service Manager at Demondtrond VW, where I bought the car, said no help with the repair is available and I should call VW at 800 822 8987.

This is about the VW Jetta TDT 2006 5-speed manual car. The oil and filter were replaced at all maintenance periods. Its flywheel failed at 85,000 miles. It costs $2000 in repairs. This is a problem that VM is well aware of and should be made to reimburse consumers! Someone should pursue a class action lawsuit against VM on the flywheel and clutch-related problems!