Valvoline Reviews

The location VALVOLINE INSTANT OIL CHANGE 010034---COON RAPIDS NORTHTOWN MANAGER ** 25 Coon Rapids Blvd Coon Rapids, MN. They broke the top of the oil dipstick and despite filing a claim and sending numerous emails they have not even been decent enough to respond. A new dipstick is $30 plus the cost of removing the old one that is not stuck. I will be contacting executive mgmt.

Valvoline, Magnolia NJ, they cracked my oil plug and then tried to say my vehicle plug was leaking. They tried charging me $15 for their mistake. I had to explain I wasn't leaking while waiting and they knew that. WATCH YOURSELVES HERE!!!! SHADY PRACTICES!!

I went to Valvoline on 350 Highway in Raytown Mo on 8/16 to get oil, tires and fluid checked before heading to Branson Mo for the weekend. They were short staffed as usual. Ok I'm not in a big rush. The technician said the oil was fine but air in the tires. Saturday in Branson my oil light comes on. I go to O'Reilly's and the lady working there offered to check the oil only to open the hood oil all the engine and top of the hood because he never put the oil cap back on. I called the manager Lloyd right then and he agreed to meet me Monday morning on his day to fix the problem. Thanks Lloyd.

No stars!! On July 13, 2024 I had my transmission fluid changed at their suggestion. On August 5,2024 I noticed a puddle of transmission fluid on my garage floor. I took my car in and explained what was happening. They checked and said they couldn’t find anything wrong. I had to ask them to check the fluid level. Now 3 days later I noticed it’s leaking again. So I will be going back in again for a problem that only started when they changed my transmission fluid. I am so disappointed and concerned about my transmission.

I've been getting my oil changed at Valvoline in stayton oregon last 4 yrs.. Today July 30th I was still 641 miles from my next oil change. My engine oil viscosity was broken down. Oil was barely brown. This time I changed it today myself. The filter I bought was twice the size as the one I took off and now my engine stopped throttling. I will not risk my engine over a filter or oil that can't even make it the full time it's recommended.

Valvoline sold me an OLD OLD battery as new. that's a FACT, and it caused my starter, connectors, meter, etc, etc to go BAD, putting my car in the shop almost 2 WEEKS, when my car was done, there was over $800 in repairs and the old battery (supposedly 1yr old) EMPLODED ON THE SHOP FLOOR. I have photos of this OLD battery, and my mechanic even wrote on my order about all this damage did to my car, the serial numbers MATCH between old receipt defective battery, PROVING this happened. I WILL GET A REFUND.

During a routine oil change, a in training technician broke a part. The manager apologized and said he would get the part and would call us when he got it in a couple of days. 2 weeks later, we stop by and are told UPS lost it. They would order from manufacturer and call us. Another 2 weeks with no contact, we stop by and the manager isn’t there and they will have him call us. This has been going on for 2 months and we are almost due for another oil change. I can say we won’t be going back there.

I do not recommend taking your vehicle to Valvoline. They forgot to put my oil cap back on the vehicle after the oil change, and they refuse to take responsibility for their mistake. I had to get the oil changed again because the filter surely got dirty while driving around without the cap. And, oil splattered all over my engine bay and chassis, which is a major fire hazard and will cause other parts to wear out from the oil as it dries. I had to get the engine and chassis steam cleaned to remove the mess and risk of fire, and they refuse to reimburse me for this expense.

First, let me say I am completely disgusted with the employees I interacted with. I usually change my oil but the heat was too much and I have been working 12 hours a day. So, I decided to go to my local store to get it changed. I brought along my oil and filter. I arrived at the store and waited patiently in line. After being guided, I explicitly told the employee I had my oil and filter, this was ignored because the next employee started to put a filter that was not the correct fit for my foreign vehicle, and I had to yell out my car to him that I had my filter. I also had to tell him I had my oil again the previous employee did not communicate this. Before all this happened and finding out later that there was incorrect coolant sprayed into my reservoir which is a known no-no by the company. In fact, there's a large article on it.

After transmission fluid change at a Valvoline store in Murfreesboro, the car stopped suddenly in the middle of the highway and we almost had a car accident. The fluid changed was dirty and Valvoline did not assume responsibility.