Transport Masters USA Reviews

The first time I used Transport Masters, everything went fine so I gave the rep a call a second time, after I shopped around to make sure the price was fine. She gave me a very competitive quote and everything went smooth. But the communication could have been just a little bit better with the driver. He tried to call us ahead of time to notify us when he would be by, but his window was more vague than I would have liked.

I've dispatched at least five cars and dealt with the same rep, Mark. If he's busy or not in the office yet, he always returns my calls expeditiously. Also, the transporters are always there when they said they were gonna be there, and no problems.

I had a good experience with Transport Masters. They were very responsive and polite. I like their price. The quote is very fair. It was 750 bucks and that was very fair for just across the state. They also used an enclosed trailer. They were also right on time. There were some cellphone issues with the driver. But he did what he had to do. It was not like it messed up the delivery. Auto Trader was where I got the car and they also provide transportation services. But they were double the price and they did not use an enclosed trailer.

The Transport Masters rep I worked with was very kind. I kept asking to change the date of when I had to pick up my car, and he was very flexible with that. He gave me immediate updates on when the driver would come in and drop it off. It was an accurate estimate. When he would say, "It's gonna come on Monday," it came on a Monday. The car was in good condition when it got dropped off too. Great all-around service. The cost was fair as well and they got the job done.

I like the advertising and the pricing of Transport Masters. They did a great job. They communicated well and they were able to help me with whatever I needed. They were knowledgeable in everything they were talking about. The quote they provided was fair compared to other places out there. The pick-up was late at night. They loaded it on the truck and gave me an app or some way to track it. I was able to track it along the whole way and it got delivered and I met them here. They unloaded everything for me and the car was not damaged in any way. Overall, it was a good experience.

Transport Masters is a vet-operated company and I'm a vet. I appreciate the discount that they gave me. I had a contact person which was nice but the only thing is that uncertainty and waiting until the last minute when I was gonna need a flight. You don't know until just before you're leaving when they're gonna pick the vehicle up. Transport Masters had to get a driver. But they made it work and I was pleased with the company. They picked up at the house and dropped off at my daughter's. These guys gave me a quote and stuck to it. I would use them again.

I established a good connection with the guy I dealt with at Transport Masters USA. So, I went with his company. The price seemed within reason based on my past experience. However, there were some issues. At first, Transport Masters had a hard time finding a driver who would take the delivery for the rate that they offered. So, the company bumped up the rate to the driver. They didn't increase the charge to me, but they cut into their profit to fulfill their responsibilities. That was stand-up on their part.

I used Transport Masters twice. I purchased the vehicle and had it sent from Texas to Indiana for modifications. It was converted for a wheelchair access and everything was pretty smooth. When the modifications were done, I had the car sent to me, from Indiana to Texas, and it was a mess. First of all, I gave them the parameters for when it could be picked up because the conversion company closed at 4:00 on Fridays. Then, we were going to pick it up on a Friday and they called at 3:45 on the Friday saying that it was an SUV, so the driver was going to try to charge me $900 more because it took up more space on the truck. But they already had all the information. So that was red flag and I said no. The driver left and the dispatch guy found a local driver who could take the load.

I had Transport Masters pick up a vehicle in Iowa and deliver it to Spokane, Washington. Most of the communication with the driver was via text till he was ready to deliver, then it was the phone and it was great. Once he had the vehicle in possession, it arrived in less than two days, and the cost stayed at what I was quoted. I'd use Transport Masters again.

Transport Masters transported a tractor with an attachment for me, and their rep was very thorough, let me know what was going on and time frames. They brought the tractor directly to me and I helped guide the guy when he was backing up. It was easy, and they were competitively priced and even gave me a veteran discount. I don't have a lot of friends that will transport that particular equipment, but I would definitely recommend them if anything like that comes up.

I would recommend Transport Masters. The driver came to the house, loaded up the car, and dropped it off with my daughter. It was simple. He was a very nice guy. He took pictures of all vehicles and I signed off on any existing damage. The vehicle was perfect but dirty from the road.

I have issues with Transport Masters USA. They provided zero support or they promised things but they never followed through. They were shipping back the car from New Orleans. I tried to get ahold of the guy because I was about to get on a plane, and my vehicle sat in a hotel. He didn't call me back for another couple of hours. And come to find out the vehicle that was supposed to pick up my vehicle broke down.

I've transported four vehicles with Transport Masters. One was a little difficult but the others were pretty good. We transported from California to Georgia and they made a mistake by transporting it to Michigan first then Georgia, which cost me an extra $200. The individual that took the order mistakenly put the address of a previous call that we had. They gave me a discount on the next transport to make up for that. They did a good job with making up for the issue.

The communication was initially good. I got feedback. But then since my shipment was scheduled a few days out, as time got closer, I had to contact them a few times and ask what was going on. But they would answer me back so it was fine. Also, the timeline was great. They picked up the car on time and they dropped it off really quickly. But it would have been nice if they had some way to track the vehicle. It was my first time ever dealing with having to ship a vehicle, so I didn't know what to expect and I was a little bit nervous about it. But overall, the experience was good.

I had to move locations pretty quickly so I was unable to drive my vehicle. I was trying to find a car carrier service that could bring it in a timely manner. I have a very rare car so I was trying to find a personal carrier that transported one or two cars at a time because I didn't wanna put the car on one of the big carriers. The gentleman from Transport Masters that I talked to on the phone was very respectful. He also told me he was prior military and I felt a pretty decent connection with him. I trusted him at that time. When I talked to him that morning, he said he could have somebody that afternoon to pick up the car and he wasn't lying. When I got off the phone with him and the payment went through, it wasn't even an hour later and a driver picked up my car. It was a pretty speedy service.

Working with Transport Masters was good. I was notified when they scheduled the pick-up. This was a vehicle at a dealer. So I made arrangements with the dealer. They also picked it up when they said they were going to and they delivered when they said they were going to. Everything went well. I would use them if I needed to transport another vehicle in the future.

I ship quite a bit and I deal with companies. They would always lie to me and tell me a certain price. When the car gets shipped, I keep having to raise my price. But with Transport Masters, it's cut-and-dry. The rep tells me what it's gonna take to move the car. That car gets picked up that day or the next day. Everybody I've worked with, from the owner down to Dave, the guy I do business with, is great. He does his best to make sure I get the best guys. If I'm not getting through to them, he takes a step and he starts calling them.

My experience with Transport Masters was perfect. I like how they talked to me on the phone. They picked up and delivered on time. They were knowledgeable, too. I had a smart car and they knew exactly how to get it up onto the trailer. I was very pleased with them.

Setting up the transport with Transport Masters was easy. But when the vehicle got to its destination, it got a little bit difficult. The communication got difficult because both me and the transportation company were trying to get ahold of the broker but he was nowhere to be found. We ended up working between ourselves and resolved the issue. But Transport Masters offered to pay for the storage fee in the time that the vehicle was stored. The price was more than fair because of where the car traveled to and my background of being a truck driver.

When I transported a vehicle to Connecticut thru Transport Masters, the process was smooth, quick, and easy. The communication was good and I was getting updated during the transport. The cost was fair as well.

Big shoutout to Stefano at Transport Masters USA for making my car move from New York to Florida a total breeze. He was on top of everything, ensuring a smooth, timely process. Definitely recommend their service for anyone needing a reliable car transport.

I asked several questions about insurance and who would assume liability, and I was given verbal guarantees that certain things would happen, that I would receive documentation making me comfortable. I did not receive that documentation so I called the guy back. I was very explicit in saying, "You don't get the car until you can prove to me who's accepting liability in case anything should happen." He sent the documents and I paid them.

When we were moving cars from Florida to Texas, I called the driver that had transferred us before. The quote was $600 which was very good fee. The driver kept me apprised of where he was in the transfer and when he'd be here. He worked with me in moving the cars from where he dropped them off. He followed me to my house so we could go back and get the other car. He was great. I'll use him again.

They were able to meet our needs and we're very happy with the gentleman who took our car. He was there a whole day early before us and he waited for us to get there. He worked with us and the drop-off was at a convenient location near our house. Transport Masters was easy to work with. They were on time and budget-friendly. It was the best price with insurance and made it very comfortable with them taking our stuff.

We didn't know that we were supposed to have a release form to get our vehicle out of the impound yard. We had a problem getting the vehicle picked up from that point. The rep did a good job of putting all the information on the form for when they pick up the vehicle but it would be good to call the guy that's picking up to go over what was on the form to make sure he's clear on what he's picking up, he has the right trailer, and what is the condition of the vehicle. The guy showed up and gave us quite a few excuses why he couldn't pick up the vehicle. It stressed me out a little bit.

I like their price. Their reps were very good and professional. The pick-up and delivery of my vehicle went very smoothly and fast. The drivers were also very professional. They were very attentive and on time.

Wanted to give a quick shoutout to Transport Masters USA for consistently delivering top-notch service. I've been using them to transport my Audi between Texas and California, and every time it's been a breeze. Riley, my go-to agent, is awesome – always clear, concise, and super helpful, making sure my car arrives safely and on time. Their straightforward approach, fair pricing, and regular updates make the whole process worry-free. If you need a reliable car transport service, these are your folks. Big thanks to Riley and the team!

As someone who regularly moves my car between Florida and New York, I've come to rely on Transport Masters USA, and they've never let me down. I've been using their services bi-annually for a few years now, and each time, they've delivered impeccable service. What stands out for me is their consistency in ensuring the safety and care of my vehicle. Moving from state to state can be stressful, but knowing that my car is in capable hands gives me great peace of mind. The team at Transport Masters is always upfront about the process, providing clear communication every step of the way.

I used them twice, one from Washington to California and the other one, from Florida to California. The experience was good. They picked the vehicle up from the dealership and delivered it to me. They came to my home, pulled the vehicle out of the trailer, inspected it and took pictures. I paid them and they left. They did well.

I had a good experience with Transport Masters. They set up with a good person who transferred the vehicle from Ohio to here. Everything was straightforward and it was a good transaction. They picked it up on a Friday and then delivered it on Saturday afternoon. I had set up everything the Tuesday before. The driver was excellent. They let me know exactly when they picked it up and where they were at the stops as far as the date. They provided a great service. I got my car moved better than I would have been able to do it. I'm very satisfied.

Best guy ever, he helped me out with everything. We got to talk about what we like and I really do enjoy talking to Imad. This company got me a really good rate that's just too good to pass up. Thank you so much everyone!!! I enjoy how transparent everyone is in the pricing and how easy the process was.

Great company to work with. They were super helpful in explaining the process to me, answering any questions I had and most importantly keeping me updated the whole way with my vehicle. They made such a stressful situation for me that much easier. Now I know who to go to for any shipping service. Can't ask for better service!

The mover took pictures and we looked the car over when he left. He said that he would send me pictures when he got it here. But he didn't and I didn't hear any more from him at all. When he got here, I had a cracked windshield, and one of the covers was broken off of my door handle. I didn't appreciate that too much and I don't know how in the world you can get a broken windshield and a door handle cover.

My son lives in San Diego and he's in the military. His Cobra SVT was up here in Northern California and I was trying to help him out in shipping his car to where he lives. I called Transport Masters USA and talked to someone named Carlton. He was very helpful, even though it took three weeks to get a driver. We had to take Friday off to wait for the driver to come, then there was no driver. On Saturday, I was told we'd do it for next week. Finally, after three weeks, they found a driver that was supposed to come around 1 o'clock, then it was 3 o'clock. And by the time the guy got there it was 8 o'clock. But it was fine. The person that I talked to that was managing was very attentive and would call me back as soon as he got my call. He would let me know what was going on.

Transport Masters was awesome. They brought my car from San Antonio to Hattiesburg, Mississippi. They were smart enough not to come down my street. They parked on a wider road, a block and a half away, and drove my car over to me off the transport truck. I gave the driver a ride back to the truck. They were very mannerly. I had checked with four other companies that transport cars and it's a wide range of fees to get a transport. Transport Masters was the cheapest. The other ones were competitive and liked to badmouth other folks to get you to go with them. Some of them asked more than 900. Transport Masters wanted 450 total. I had to give 100 for them to get the driver to accept the transport. I gave him 350 in cash when they delivered the car.

The driver picked up the car on the day he was supposed to but my biggest issue with it was that he took my car for a spin. I told the Transport Masters seller that I dealt with that I have proof and he was asking me how I have proof. I have a dash cam on the vehicle and I have a GPS tracker on the vehicle. The only person who helped me when I called on a Saturday because I was infuriated, was Carlton. My broker was PJ but he said there was nothing he could do. He didn't say anything and I was on my own.

Transport Masters was originally a little bit high but after a couple of discounts offered, it went from the most expensive to where it was more palatable. One of the things was the gentleman, PJ, mentioned that they have their own insurance. They check the drivers out. He was responsive until after I engaged him. But once I paid to have the transport done, he was not as responsive. They found a driver and when the guy showed up there was no way I was putting my motorcycle on that guy's trailer. He also was telling me he couldn't guarantee me my motorcycle would be delivered first. He had two antique cars in front of it. It clearly was not a motorcycle transport and he was just trying to fit my motorcycle on his trailer.

They came, looked at the car, talked to me and my uncle, and then put it on there. I wasn't here when they dropped it off. My dad was. But everything was good. They were very helpful. The quote was okay. But they gave my mom a different quote than the one they gave me. There was a $100 difference. I would have liked the original quote, but it was fine.

Transport Masters was fantastic. The driver was excellent. The gentleman that answered the phone was super nice. He offered me discounts. I asked if they had a student discount because my daughter is a student and I was transporting her car. He also asked if we had any veterans in the family. My father is a veteran. He offered us a veteran’s discount. It was still a bit higher than other companies, money-wise, but they have good reviews.

When I originally talked to the person on the phone, she seemed very nice and brought up a lot of good things that I thought were great. She said they could have my car delivered in 10 to 15 days. I asked her, "You could have my car there in 10 to 15 days?" She said, "Yes. It wouldn't take that long." I checked on the other places and they all said they were about a month out to get the car. So, I called back Transport Masters and the rep said she would have me prepay. So I prepaid and I was trying to get the car over and there was always a hiccup. They said, "Well, they're not ready. The system's down. They can't take your car just yet." So, several days went out and, finally, the computers came up. The rep told me that I could take my car in.

Nextiva is an excellent app, you have multiple options to get control of your production, you can make calls, send text messages, receive and send files, and of course, you can use it on your phone or your pc.

My son had an emergency breakdown quite a distance from home. I did a Google search and Transport Masters popped up. I called the number and we were on our way. That was simple. I used them to ship the 3/4 ton Dodge van over 700 miles. I talked to quite a few people. There were three people before the dispatch guy and then there were three people after him. It went well but it just seemed like there was a lot of middlemen in it. I felt bad for the dispatcher because they took a cut on their pay because the actual driver team asked for more money. The driver had held them for ransom. But that's between them and the dispatcher.

I have a classic car and I wasn't sure it would make the trip so I wanted to truck it to our new location. It was about a nine-hour drive in a car. I looked up “10 best, most trusted transport,” and Transport Masters was number one in this area so I chose them. I wanted to go with the best because it's a very treasured car.

The pickup and delivery went fantastic. It was so smooth. It's a ‘64 Corvette and I wanted it to be in an enclosed single car carrier. The driver did a great job. He met the gentleman who is my mechanic in Colorado. My mechanic called me and he said, “I like this kid. He's a good kid.” Because he said, “If I don't like the person or if I don't like the transport that they've got, I'm not releasing the car.” It's a $100,000 car. I've had it since I was 16, and I'm 69 years old now. It was supposed to be a three-day delivery. The driver brought it and he was here the next day. I got a good price from Transport Masters. It was very reasonable.

Shipping with them was good. There were delays getting my car shipped but they kept me informed. The rep gave very good advice and the quote was better so I was happy with that.The only downside was that the vehicle got stuck in a port in Charleston because it needed a TWIC card in order to get in the port. That was a homeland security thing. It was stuck there for two weeks because I couldn't find a driver to pick it up. I originally thought that the driver was gonna charge $500 to get it from Charleston to Nashville. But then, I ended up spending $800 trying to get a guy, and then paying another guy $100 to get him into the port. Other than that, the car arrived as it should. I was happy with the service.

All went well. The rep gave me a quote and he was on top of my move. He scheduled everything well. A mover did an inspection of the car and took some pictures. I got my car sooner than I expected. The price was very fair for the quality of service.

The driver was very kind. The car was scheduled to be dropped off the day after I was flying in, but he said that they were gonna have it at a local shop in town before. I could just stop by at their location and pick it up when I got in from the airport, which was nice. The car was dusty from being outside for a week, but it was effectively the same state as when it was picked up. All in all, my experience with Transport Masters was good.