Toyota Sienna

Toyota Sienna Reviews

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Overall Rating4.2 out of 5
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About Toyota Sienna Reviews

The Toyota Sienna is a minivan. Read more Toyota reviews to learn about other models.

Toyota Sienna Reviews

ConsumerAffairs has collected 142 reviews and 1,065 ratings.

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Page 1 Reviews 0 - 10

Reviewed Dec. 10, 2022

I bought a 2023 Sienna XLE AWD. I took delivery about 2 weeks ago. I understand, now, why they are so popular and you often have to wait. It's worth the wait. I got up to 37 miles per gallon, and, it has enormous room for passengers, or cargo, or both. I read the reviews complaining the second-row seats could not be removed. These seats CAN be removed, just unplug the battery first, so as not discharge the airbag. One would not want to repeatedly take them out and put the seats back in, but rather, if one or more second-row seats are not needed, take them out and leave them out.

The van is smooth, quiet, and comfortable. It looks like it's "not" a minivan, but has the room of a van. I like the 2-year free maintenance, but it should be extended to 3 years, or more. You see, when the oil changes are included, people will get them as they don't have to pay for them, and, great maintenance will mean you get better resale value for the car, when the time comes. I love the pull-down shades in the second row. My wife can take a nap and not have the sun in her eyes. My grandson, Teddy, saw the van, fell in love and has talked about it almost constantly. He wants his parents to get one also. He loves the "living room size" leg room, as he is not cramped up in the back of the car.

There is no competitor that has room for 7 or 8 passengers AND gets 36 miles per gallon. The Pacifica, while also a good van, "gives up" the stow-and-go seating for the plug-in hybrid. My son suggests Toyota "have a plug-in" to the Sienna so he can enjoy the tax rebate. It's the best vehicle I have ever owned. I like everything about it except the price...around 46,000. Many dealers know this, and mark them up 5000 over MSRP. This is short-sighted and makes customers mad, when their needs change and they can't recover that 5000 over MSRP they paid.

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Reviewed May 14, 2021

I have purchased & serviced at the dealership my multiple Toyotas and am a retired customer relations manager for an Indiana dealer for 25 years. My 2 year old 2019 Sienna that I have been complaining about the abnormal shifting since it was new and told by the dealer "it's normal for the 8 speeds trans", now has 80,000 hwy miles and the transmission won't pull itself. The van has now been at the dealer for 12 days and Toyota is only willing to pay for the parts and unwilling to replace the "known problem transmission" at a 100% goodwill. Even though there is a class action lawsuit active. I have been told 8 times a supervisor "Toyota customer advocate" will return my call to discuss my case and NO ONE has called back....ever. At this point, I have lost all respect for Toyota and will NEVER purchase or dealer service a Toyota again and advise everyone I can reach to do the same. Boycott Toyota forever and save yourself the pain & agony.

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    Reviewed March 29, 2020

    I do not recommend Toyota. Buy a Toyota Sienna. The most equipped is supposed to pay a lot of money. I have had many problems with it and I am sorry to buy that vehicle. The technology's very bad as if it were from the 90s. I have arrived at the dealer and for them everything is well. Very bad experience. I don't recommend it. I have a Denali 2011 and the technology is much superior.

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    Reviewed March 11, 2020

    Metal fatigue and manufacturing defect in Sienna hood support of Sienna has gradually growing with annual temperature cycle. It has reached to a point it is unable to It has now reached to the point it can no longer support its own weight and the bending moment is causing hood to wave like a flag, making the hood swing around the support hinge. My vehicle has been impact free and the crack in the hood had stated developing from inside support. Crack pattern is consistent with the microscopic crack in the sheet under the hood. Toyota agrees on the issue but says they are not covered after 3 years. File #**.

    It will take a microscopic crack under paint 3 years before it is visible and has weaken the structure enough to be noticed. And if this is at one sheet it may develop at other places which is not in clear sight. Toyota does not provide support for any structural defect pass 36 month and that is inconsistent with brand image of this. I pledge for a replacement hood from dealer to protect trust and credibility and available to discuss or share picture. This issue is related with 2012 Model.

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    Reviewed Feb. 25, 2020

    I own a 2018 Toyota Sienna minivan. I purchased it from Miracle Toyota of Haines city Florida. The plastic panel on the left passenger door at the floor has cracked. Miracle Toyota and corporate Toyota believe that I must have done something to cause this. That it could not be a factory defect. I have a 5 year old and a 13 year old that get in-and-out of that door. There is no way the weight of those 2 girls could have broke the floor panel.

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    Reviewed Dec. 15, 2019

    I bought this 2006 Sienna in 2011, and it had 80,000 miles on it. It now has 208,000. I don't like the run flat tires, as there is no place for a spare in the van. However, when I did have a flat, I was able to continue driving it until I could get to a shop. The check engine light has been on for quite a while, and I have been told it is the catalytic converter and does not need to be repaired. However, the cruise control won't work if the check engine light is on.

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    Reviewed Dec. 14, 2019

    This has been my first time dealing with Toyota. They've been approachable and addressed any questions I've had. My car has proved to be very reliable and reasonably comfortable for the occupants. A nice array of amenities are also good for the price.

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    Reviewed Dec. 10, 2019

    I have owned Toyota vehicles since 1995 and have traveled over 147000 miles with my present vehicle===Toyota Sienna. I am planning to add another 100000 before hanging up my keys.

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    Reviewed Nov. 30, 2019

    We can carry lots of gear in our trips across the US. Sienna has lots of room to carry when we make our trips from AZ to NC every 6 month. It is a comfortable ride, but noisy cabin when roads are coarse. There is a substantial blind spot in the rear passenger side. Gas mileage is about 20-21 mpg. If you buy one, get safety package to detect cars in blind spot and lane change software.

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    Reviewed Oct. 25, 2019

    Paid almost 40K for a brand new 2019 Toyota Sienna LE that comes with an air noise problem in the upper right front passenger seat. Toyota refused to remedy the problem! If you don't want to get a lemon don't buy a 2019 Toyota Sienna..

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    Toyota Sienna Company Information

    Company Name:
    Toyota Sienna