
Toyota Sienna Reviews
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About Toyota Sienna
The Toyota Sienna is a minivan. Read more Toyota reviews to learn about other models.
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Toyota Sienna Reviews
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Reviewed May 18, 2026
Toyota Sienna Model 2025. This will be an eye opener for all of you who are considering to purchase Toyota Sienna. I bought one on Aug.30, 2025 from dealership in New Jersey. The buying experience was great and delivery was handled as one can expect from a brand like Toyota. However, from there, everything went downhill.
We are family of 5 with two college-going kids and a younger one in school, so you can understand how important is managing kids schedule with this car. Since the day I purchased Toyota Sienna, the problems keep coming one after another, the brand of Toyota which is known for its reliability, is not at all standing behind their commitment, service to customers and above all finding all possible ways to help me.
The problem is that one of the front driver door open during the journey, car emergency alarms started beeping and car stopped middle of the street (what if this happens of highway and I get in an accident, who will be responsible for that), which is one of the biggest concerns, how one can feel safe with this kind of issue. I have stopped taking my kids in the car, as like any other parent, I don’t want them to be exposed to life-threatening risks due to this critical issue. Another problem is the function of seat belt. Front passenger side seat belt is most of the time locked jam unable to use front passenger side seat doesn’t come out, and sometimes after buckling it stayed loose. That’s another major safety concern. In case of any hard breaking the passenger can face bodily harm.
I have taken my car multiple times to the Empire Toyota Green Brook, NJ to fix these issues. One other issue which is car heat system, extremely cold weater the car heat was not working when we increased the temperature up 85F then feel 60F, be precise, first time on November 14, 2025 at 2670 miles, 2nd time on March 13, 2026 with 5163 miles, 3rd time of April 10, 2026 with 5878 miles and again for 4th time of April 17 with 6448 miles and last time that’s 5th time on May 11, 2026 with 6606 miles hold the more than week. Every time I have been told that problems are fixed, but as you can see, I have kept going back to the dealership with the same problems, which are well-documented.
As you can see that Toyota do not stand behind their brand, neither help customers in sorting out issues... they literally drag the issue long to avoid any claims by customer under lemon laws of New Jersey... however, am now thinking for seeking legal help to get the car replaced and get financial damages for the stress this pathetic customer service has cases as well as exposing me and my family to unprecedented safety issues. Someone called from Toyota on May 12, 2026 and that lady and according to her, I should receive a call from her last Friday, but no one called for the update. My advice to all future buyers is to check other brands as this one (Toyota) is going down the hill.

Reviewed March 31, 2026
After just a few months of using my brand new Sienna I receive an email telling me that the second row can only be used if the vehicle is motionless (!) due to a security recall. Four months later I can't even get a timeline on the repairs even after talking to Toyota Canada's customer service multiple times. Nobody can tell me even anything about the situation. They just don't seem to have even a clue of what is going on and can't connect with anybody who does. I don't know if the problem will be fixed in a week, a month, a year, or a decade. No compensation or mitigation measure was ever offered. No timeline for the repairs ever given. The result is we have to put our kid seats in the third row which results in significant back pain for both my wife and I. Soon we won't even be able to fit the whole family anymore in a minivan, which, surprisingly we bought because we needed the space.
We wasted a lot of money on a minivan and we are not getting what we paid for. What are we supposed to do? Rent another car at our own expenses because Toyota failed to deliver three working rows? Toyota should compensate for this. I understand security recalls take time but four months and no timeline is excessive.
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Reviewed Feb. 27, 2026
I love our Toyota Sienna except for the cup holders. My Osaka water bottle does not fit in the door and only in one cup holder. It seems the cup holders are for Stanley cups because my coffee cup doesn’t fit in most of the cup holders either. One other mention is there is a lot of road noise. Otherwise it drives great, gas mileage is awesome and it is very comfortable for all in the van.
Reviewed Feb. 9, 2026
Best car ever made. I own 2 and would love to get an upgrade on my sienna 2007. I love love love my sienna. just can’t afford to buy another one now. Woopwoop Toyota 🎉
Reviewed Aug. 1, 2025
Hi just bought Toyota sienna platinum and 1 day ago I do like the sienna but once I bought I see lot different. Every one know Toyota is reliable but they have to change lot of things inside the car like material for seats. So cheap. No comfort. Seat are so loose like old car. No tightnesses like new car. Cheap plastic. Not good looking interior. Camera system is so old generation means worthless. We know they can do better but I not suggest anyone for interior Toyota sienna is very bad and cheap. Worthless.
Reviewed Dec. 10, 2022
I bought a 2023 Sienna XLE AWD. I took delivery about 2 weeks ago. I understand, now, why they are so popular and you often have to wait. It's worth the wait. I got up to 37 miles per gallon, and, it has enormous room for passengers, or cargo, or both. I read the reviews complaining the second-row seats could not be removed. These seats CAN be removed, just unplug the battery first, so as not discharge the airbag. One would not want to repeatedly take them out and put the seats back in, but rather, if one or more second-row seats are not needed, take them out and leave them out.
The van is smooth, quiet, and comfortable. It looks like it's "not" a minivan, but has the room of a van. I like the 2-year free maintenance, but it should be extended to 3 years, or more. You see, when the oil changes are included, people will get them as they don't have to pay for them, and, great maintenance will mean you get better resale value for the car, when the time comes. I love the pull-down shades in the second row. My wife can take a nap and not have the sun in her eyes. My grandson, Teddy, saw the van, fell in love and has talked about it almost constantly. He wants his parents to get one also. He loves the "living room size" leg room, as he is not cramped up in the back of the car.
There is no competitor that has room for 7 or 8 passengers AND gets 36 miles per gallon. The Pacifica, while also a good van, "gives up" the stow-and-go seating for the plug-in hybrid. My son suggests Toyota "have a plug-in" to the Sienna so he can enjoy the tax rebate. It's the best vehicle I have ever owned. I like everything about it except the price...around 46,000. Many dealers know this, and mark them up 5000 over MSRP. This is short-sighted and makes customers mad, when their needs change and they can't recover that 5000 over MSRP they paid.

Reviewed May 14, 2021
I have purchased & serviced at the dealership my multiple Toyotas and am a retired customer relations manager for an Indiana dealer for 25 years. My 2 year old 2019 Sienna that I have been complaining about the abnormal shifting since it was new and told by the dealer "it's normal for the 8 speeds trans", now has 80,000 hwy miles and the transmission won't pull itself. The van has now been at the dealer for 12 days and Toyota is only willing to pay for the parts and unwilling to replace the "known problem transmission" at a 100% goodwill. Even though there is a class action lawsuit active. I have been told 8 times a supervisor "Toyota customer advocate" will return my call to discuss my case and NO ONE has called back....ever. At this point, I have lost all respect for Toyota and will NEVER purchase or dealer service a Toyota again and advise everyone I can reach to do the same. Boycott Toyota forever and save yourself the pain & agony.
Reviewed March 29, 2020
I do not recommend Toyota. Buy a Toyota Sienna. The most equipped is supposed to pay a lot of money. I have had many problems with it and I am sorry to buy that vehicle. The technology's very bad as if it were from the 90s. I have arrived at the dealer and for them everything is well. Very bad experience. I don't recommend it. I have a Denali 2011 and the technology is much superior.
Reviewed March 11, 2020
Metal fatigue and manufacturing defect in Sienna hood support of Sienna has gradually growing with annual temperature cycle. It has reached to a point it is unable to It has now reached to the point it can no longer support its own weight and the bending moment is causing hood to wave like a flag, making the hood swing around the support hinge. My vehicle has been impact free and the crack in the hood had stated developing from inside support. Crack pattern is consistent with the microscopic crack in the sheet under the hood. Toyota agrees on the issue but says they are not covered after 3 years. File #**.
It will take a microscopic crack under paint 3 years before it is visible and has weaken the structure enough to be noticed. And if this is at one sheet it may develop at other places which is not in clear sight. Toyota does not provide support for any structural defect pass 36 month and that is inconsistent with brand image of this. I pledge for a replacement hood from dealer to protect trust and credibility and available to discuss or share picture. This issue is related with 2012 Model.
Reviewed Feb. 25, 2020
I own a 2018 Toyota Sienna minivan. I purchased it from Miracle Toyota of Haines city Florida. The plastic panel on the left passenger door at the floor has cracked. Miracle Toyota and corporate Toyota believe that I must have done something to cause this. That it could not be a factory defect. I have a 5 year old and a 13 year old that get in-and-out of that door. There is no way the weight of those 2 girls could have broke the floor panel.
Reviewed Dec. 15, 2019
I bought this 2006 Sienna in 2011, and it had 80,000 miles on it. It now has 208,000. I don't like the run flat tires, as there is no place for a spare in the van. However, when I did have a flat, I was able to continue driving it until I could get to a shop. The check engine light has been on for quite a while, and I have been told it is the catalytic converter and does not need to be repaired. However, the cruise control won't work if the check engine light is on.
Reviewed Dec. 14, 2019
This has been my first time dealing with Toyota. They've been approachable and addressed any questions I've had. My car has proved to be very reliable and reasonably comfortable for the occupants. A nice array of amenities are also good for the price.
Reviewed Dec. 10, 2019
I have owned Toyota vehicles since 1995 and have traveled over 147000 miles with my present vehicle===Toyota Sienna. I am planning to add another 100000 before hanging up my keys.
Reviewed Nov. 30, 2019
We can carry lots of gear in our trips across the US. Sienna has lots of room to carry when we make our trips from AZ to NC every 6 month. It is a comfortable ride, but noisy cabin when roads are coarse. There is a substantial blind spot in the rear passenger side. Gas mileage is about 20-21 mpg. If you buy one, get safety package to detect cars in blind spot and lane change software.
Reviewed Oct. 25, 2019
Paid almost 40K for a brand new 2019 Toyota Sienna LE that comes with an air noise problem in the upper right front passenger seat. Toyota refused to remedy the problem! If you don't want to get a lemon don't buy a 2019 Toyota Sienna..
Reviewed Sept. 1, 2019
2018 Toyota Sienna Limited. My 10 mos old Toyota Sienna having transmission problem. What a bad experience with my family that the transmission was shut down in the highway. Running about 100kph and the vehicle at back almost hit us.. 12000km is nothing. Don't buy this vehicle.. I was very disappointed that I bought this vehicle.
Reviewed Aug. 25, 2019
I bought my 2015 Sienna in May 2015 in Surrey, BC, Canada and it currently has a mileage of 19600 km only. With such a low mileage, I found I could't fold down my right-side 3rd row seat yesterday. I took it to a local Toyota dealership at $70 plus taxes just for the diagnose. The cable under the seat was broken. Since the 3-year warranty has expired in my case, I need to pay $560 plus taxes to have it fixed. The point is that the quality of the cable to fold down the seat is so easy to break and it's not reliable at all, considering how low the mileage is. Not to mention that there was a voluntary recall by Toyota to fix a problem with the sliding doors in 2016. I have bought 2 Corollas and 1 Sienna so far. I am deeply disappointed with Sienna's quality and won't buy any Toyota again.
Reviewed July 22, 2019
I bought a new Toyota Sienna XLE from Prestige Toyota in NJ. I noticed right away that the pressure monitoring system alarm light was flashing. The sales rep told me it's normal with new cars and it'll stop in a few miles. It never stopped. I took the vehicle to Parkway Toyota, also in NJ and explain the issue. I was told it would be fixed and it's not a big problem. Then, I was notified by Parkway Toyota that they will not fix the issue under warranty and if I wanted the issue fixed it would cost me $200. I contacted Toyota USA customer service on 07/17/2019.
I was assigned a case number and told that someone will contact me within 24 hours. As of 07/22/2019 I did not hear from anyone. SO, I called Toyota USA again. Another rep advised me that according to their records Parkway Toyota contacted me and the case was closed. I obviously indicated that that was not true as nobody has contacted me since I opened the case. She also suggested that I speak to the selling dealer to research the history of my vehicle and wheels in particular. I indicated that it sounded a little strange that a consumer is directed to look into Toyota sourcing parts of the new vehicle.
At this point I asked if Toyota USA is going to stand behind a brand vehicle I just bought and fix the issue. I was told that the case will be given to another case manager and I would get a call in 24 Hours. The bottom line is Toyota does not seem care one bit about their customers. I actually own a few Toyota vehicles at the present time and bought a number of them over the years. I am sure Toyota has a record of it. However, it does not seem to matter. This experience will no doubt affect my decision making regarding buying any Toyota products in the future. Felix ** Lodi, NJ
Reviewed July 14, 2019
Bought a brand new 2019 Sienna as I drive Toyota for the last 15 years. Ever since bought the vehicle, automatically brakes apply when I get into highway and engine signs show up after shaking. TRAC is also appears. Complaining to Toyota and they checked and certified it is safe to drive but the problem still exists. It is scary to drive as they didn’t test their electromechanical systems properly. Don’t buy; otherwise you stuck with 40,000 vehicle with your life at risk.
Reviewed June 19, 2019
We had a 2015 Sienna in the past and loved it. We have the 2019 now. The drive is terrible. The car shakes and literally stops on its own mid driving. Toyota claims these are due to the new engine style, and I know others with the 2019 Sienna who have the same problem. Stay far away from the 2019 if you can. Don't get this car.
Reviewed March 14, 2019
2019 Braun Toyota Sienna - Vehicle bottoms out at rear of vehicle when traveling over small bumps when only 1 person in back of van. Owned a 2010 Braun Sienna and this never happened. Very disappointed.
Reviewed Dec. 26, 2018
My 2013 Sienna XLE when in drive and stopping and then putting in reverse would not engage properly. There was a jerkining in the gears. I had experienced this for a while until a shifting problem arised. I assume this was related? I had 59,200 mile and about 2 weeks remaining on the 60,000 5 year warranty. The Toyota dealership replaced a solenoid in the transmission which corrected the shifting problem but not when I put in reverse to back up. I continued to have this problem. Returned to a different Toyota dealership closer to me. They investigated the issue and are replacing the transmission completely. Hopefully this will correct my problem? They are honoring the warranty due to still under the mileage by 250 miles and a week from the 5year being expired. Dealership has also provided me a rental at no charge.
Reviewed Nov. 11, 2018
In the new Sienna the info has been moved to a tiny screen, could they not have made it any smaller? Only two Bluetooth phones are allowed, but I share this taxi van with five other drivers, we constantly delete each other's pairing. The buttons on the steering wheel where arranged vertically, now some bright mind at Toyota said, "Hey, let's do horizontal. That will be cool!" The overhead switch for the back door has been eliminated.?? I can't imagine what their little minds were thinking. Does Toyota hate people?
Reviewed Nov. 11, 2018
I am used to driving 2013-2017 Siennas and I've gotten used to the dash layout, it is consistent. Now with the 2018 version it has all changed. A lot of the information is on a centrally located screen. Could Toyota not make the screen any smaller? Only two Bluetooth phones are allowed, but I share this taxi van with five other drivers, we constantly delete each other's pairing. The buttons on the steering wheel were arranged vertically, now some bright mind at Toyota said, "Hey, let's do horizontal. That will be cool!" The overhead switch for the back door has been eliminated. I can't imagine what their little minds were thinking. Does Toyota hate people?
Reviewed Oct. 3, 2018
Had the Sienna for about a year and all was going well until, during a spring service, I was very shocked to have a coolant leak at the head gasket diagnosed, literally just a couple of thousand km's and a few months outside the warranty expiration.
On this basis, I will not be buying Toyota vehicles again.
Reviewed Aug. 28, 2018
We bought a 2015 Toyota Sienna new, since then we have had to have the door replaced because of a recall handlebar replaced because of recaulked the window seal fixed under warranty because the rubber tread that keeps the water out came off every time we roll down the window that has continued to happen again and again without the warranty. Now I’m being told that the lifters have a problem and we are going to have to pay almost $7000 to fix the noise coming from the engine that’s going to continue to get louder and louder. I don’t understand how Toyota is getting away with this. It is an almost $40,000 vehicle. I am very dissatisfied. I will never buy another Toyota made vehicle again.
Reviewed July 27, 2018
Bought CPO 011 Sienna LE with auto access seat in 013 with 35k miles. Basically a decent overall vehicle UNTIL THIS SPRING WHEN THE RIGHT SIDE PASSENGER DOOR DEVELOPED A MIND OF ITS OWN! Door would open by itself at random times, then started doing a jumping back and forth motion when you tried to open or shut it. Very dangerous if someone happens to get their hand caught in this cycle. Also door creates an unsafe overall safety situation when you lock it and go in a store only to come back out and find door wide open- easy potential carjacking situation. Recall G04 does absolutely nothing to solve this issue- it only addresses the door if it's frozen shut by overhead ice and then after ice melts or falls off the door would pop open while in motion.
Toyota is in denial, the dealership is in denial, the warranty is not being honored, the District mgr/Dealer CSR/Corporate CSRs, etc all give you the runaround- many unanswered calls, voicemails, email. Toyota admits no actual fix has been developed. The right thing to do is buyback all these accidents waiting to happen or replace all sliding doors with 017 doors or newer. Any company can make and sell automobiles but it's how they take care of customers when a serious safety manufacturing defect arises that shows you about their true nature- in Toyota's case Greed triumphs over Safety.
Reviewed July 18, 2018
I have owned a 2004 and 2014 Sienna. I bought both these cars new. On both cars the automatic doors completely failed. The door failures on the Siennas is well known to Toyota. Toyota WILL NOT repair the doors. They want $1,800.00 to correct their own engineering failure. This is the SECOND Sienna I have owned ten years from the first and the problems are still not corrected. Toyota quality is a thing of the past.
Reviewed July 4, 2018
Some of its competitors are flashier, but this car is just... "right". Every time I get in it, I love it more. Comfortable, capacious, competent and (presumably) as reliable as Toyotas usually are. As the only minivan with AWD, it was almost a foregone conclusion, but no regrets.
Reviewed June 21, 2018
The Toyota Sienna is a fine and good car. I like the various things about it like engine power, color, seats and the air conditioning. But it's old and I would so very much like to have a newer one. Also, I would prefer more audio features and automatic doors.
Reviewed June 17, 2018
The experience has been good. The vehicle has been a great choice for my family, it's lasted a long time with minimal issues despite the many miles I've put on it and I foresee many miles to come. It accommodated my family and best of all the models we looked at. I like the amount of storage/trunk space. I like the automatic doors and keyless entry the best, also the 4 wheel drive has been very helpful at times. Also the Toyota was one of the only models that came in black. I also think it is the only minivan that is available in 4wd. But I would make darker interior available, the only colors available are very light and seem to show every single piece of dirt. I would also changes the design of the headlights. They seem very dim and seem like they are pointing away from the roads.
Reviewed June 13, 2018
I wanted a minivan to help transport my 5 kids. I chose this Toyota Sienna because it also has all wheel drive and I live in a region with snowy winters. I like all the family friendly features like the automatic doors and all the latch hooks. I also like the built in technology like the GPS and Bluetooth. However, I would ideally allow the video screen to play streaming videos, not just DVDs. And more realistically, I would put LATCH connectors in all the back seats instead of just some and more hooks or ways of making storage compartments in the trunk.
Reviewed June 12, 2018
I have only had it (Toyota Sienna) for about 200 miles. It is really nice. I call it the Buick of mini vans. It drives so smooth and has an amazing turning radius and great comfort features. I love the heated steering wheel, the Blu ray system to distract my children and the blind spot warning. I also love having 4 tether locations to put forward facing tethered car seats.
Reviewed May 9, 2018
Toyota Sienna has been very reliable and comfortable. My dogs love having their own seat. This model is my favorite. I've had 2 others. The only problem with it has been the tie rods went out but wasn't too bad to fix.
Reviewed May 5, 2018
I am the owner of 4 Toyota Sienna's and would not buy anything else. The performance is wonderful, gas mileage is about the same as others in the same range. These are well built and the interior is absolutely wonderful. I presently have a 2014 and it runs like a top. I am contemplating a new one in the near future and it would be another Toyota Sienna. The dealer I go to is Lemieux in Green Bay, Wis. and one couldn't find a better group of people. Great service and honesty.
Reviewed May 4, 2018
I drive a 2011 Toyota Sienna. I am really happy with the purchase. The van has lasted, it still drives well, and have not had any major issues with it.
Reviewed April 29, 2018
Toyota Sienna is a very good car. It rides well, very durable and fully loaded. Very comfortable driver's seat. The best I've ever sat in. Great family car and the only downside is you has low city mileage.
Reviewed April 28, 2018
Toyota Sienna has lots of leg room and sliding side doors makes access to back seat easy. My AWD handles very good in the snow. The V-6 has good pick-up getting on the freeway.
Reviewed April 24, 2018
I bought a new 2017 Sienna (it was the last one on the lot with all the bells and whistles). I have made 2 payments. It shakes and vibrates whenever I drive it and I don't think the roads are the problem. It feels like I have a bad tire or that I am driving on a bumpy gravel road. After an hour's drive my back is tired! I took it back to the dealer. They agreed that it was a bumpy ride, but said that that is how it is. I am taking it back tomorrow... we'll see if the answer is the same.
Reviewed April 14, 2018
I traded my 2014 Sienna SE for 2017 model and I deeply regret my decision. I loved the fuel economy of my 2014 6-speed SE model. I used to get 15.6 l/100 km consistently. I get no less than 22 l/100 km from the 8-speed 2017 SE model driving the same route for the last 3 months! The 8-speed transmission is awful! Constant gear changes just to get to 50 km/hr! Nearly 300 hp totally wasted and un-usable! The most disappointing purchase I've ever made! I should have kept the 2014 model but was foolish enough to get talked into the "upgrade". Don't buy this model! Stay away from 8-speed transmissions! It's like driving a semi-truck in town! Awful!
Toyota Sienna Company Information
- Company Name:
- Toyota Sienna
- Website:
- www.toyota.com




