Toyota Sienna Reviews

I have had a 2017 Toyota Sienna for almost a year now. The head unit has not worked right since then. I have had three radios installed, one computer controller and multiple updates. What is the problem? The texting does not work. The head unit reboots multiple times while I am driving it. My phone randomly disconnects and now, since I met with a factory rep who told me that the system will work the way Toyota intended it to if I tether my phone to it, once it is tethered it is a guessing game if the phone will connect or not. If it does not and I try to reboot by holding the power button down, still nothing will happen. If I select phone and try to connect manually, once I get to the connect phone screen, the buttons all freeze. It is interesting to me that this is how Toyota intends its cars to function.

Bought a 2015 Toyota Sienna Conversion Van for our handicap son. Replaced 2 batteries. Tires @ 15,000 miles and 26,000 miles. 5 tire rotations. 3 alignments. 5 maintenance on conversion @ $129.00 each. Struts are leaking, but Toyota says seeping. Recall on sliding doors (no fix for months). Could open while driving. Fixed recently. Alignment place, our mechanic, Costco, as well as the mechanics at Toyota of Orange all say it’s due to the overweight of the vehicle. At only 26,000 we’ve had to continually put money into this lemon. Now reaching out to attorneys, we cannot continue to put this kind of money out, our son needs ongoing medical care and reliable transportation.

I have a 2016 Toyota Sienna. Only have 70000 miles on it and the water pump has to be replace already costing me at least 850. Sliding doors been recalled. Will open while driving, this vehicle has had all kinds of problems.

After returning to dealership, this window issue was completely resolved. Or, for so far. I hope it is.

I have a 2015 Sienna and the door kept opening while my kids were in the car. I took it to the dealership and they said they can disconnect the cables because of the recall. This was in June of 2017. I have been checking in periodically with the customer service department to see when they will be fixing this recall along with emailing corporate. They kept telling me that they were sending out the service department so they can learn how to fix the recall. When I called them in August, I was told I can take it in to get it fixed. Went to the dealership and they said it was fixed. All of a sudden, my door would not open. I literally could not get the door open to get my son out of the car. I ended up taking the car down to the dealership the following day. I told them what happened and they said they would take a look at it.

I love my 2013 Sienna but the door recall issue is absurd!!! I have to leave the vehicle for 2 days!!! No way!! Yes my family's safety is a #1 priority but 2 days!!! The issues that created the recall appear to not include rust, defective latches in my case since it is garage kept. Very poor build in any case BUT does not influence my purchase. I have had Toyota cars/trucks for over 30 years. My p/up was 25 yrs old, 250,000+ miles when I donated it and it still got $2000 when sold.

Shortly after terrible 30000 mile warranty expired both doors on our 2011 Sienna minivan had the cables snap after doors did not close properly. Toyota refused to repair them and quoted me several astronomical quotes for the repair. The latest was 5600 to repair the doors. I would not advise anyone buy these cars as I have found complaints and lawsuits about the doors since 2000. I was waiting in the showroom and the 2017 have the same thin piano cables on the doors. There is currently a recall on the latches but they refuse to fix any damage on the doors.

I purchased a 2015 Sienna because of the reputation of this vehicle and of Toyota. I have three children and I purchased this to be the family car. My vehicle is now 2 years old but I have had an electrical short that started shortly after purchase that shuts my entertainment system off that the dealership will not recognize because nobody can witness it happening. I am on my second blind-spot monitor failure, and I am about to replace warped-rotors for the second time (the first time at 18,000 miles Toyota covered them but now at 36,000 I am responsible) despite me being a conservative, non-aggressive driver.

I purchased a Toyota Sienna CE from the dealership new in 2001 in Halifax, Canada. I used it for family needs, carpentry material, carrying kayaks, and/or on rough road to go climbing and caving and driving to Quebec mostly to see my family. I kept the car all those years and only now the car is starting to show rust and mechanical problem. This is my only car and it has been driven through countless winter storms and salt roads. The paint has done well but faded a bit over the years due to UV sun. The rust is now starting to show under the doors. The original muffler as well is now starting to rumble. The engine is still quick to react and does not show any smoke when accelerating or knocking sound.

I purchased my Toyota Sienna 2013 XLE new. After 3 1/2 years and 39,000 miles, I have had to replace a full set of run flat tires 4 times, brake pads and now have been informed that I need to replace the shocks and struts and the tires again (since they are wearing unevenly due to the first issue). To top that all off, the cable to the automatic door just broke and that's a $2000 fix (and it has to be done by the dealership). I am extremely dissatisfied with how expensive it has been to maintain this vehicle. All after the 3 year / 36,000 warranty coverage.

Dealership was confused whether the Sienna AWD had a spare tire. It does not have a spare because they have run flat tires. The stock Bridgestone tires have a short tread life and you can neither replace them with conventional tires or buy a donut tire to carry with you. This would affect your warranty as I was told by Toyota Headquarters. I find that Bridgestone now has improved run flat tires that have a tread warranty that fit on the Sienna. Toyota does not use them on their (2017) Sienna AWD and will not replace them. My efforts to be reimbursed by Toyota for these replacements were rejected.

November 2016 Toyota Sienna Van recall required disabling power sliding doors (including rear lift gate). No fix to date. The power releases were a major reason to get the option on this van. I am leasing the van and am expected to pay the monthly fee in spite of the fact that I'm not getting what I ordered or am paying for. No help for the dealer, service department, dealer finance department, or Toyota Finance. Would a class action suit help in this matter?

Rubber weather seal in driver door window track kept coming out repeatedly, so the dealer finally decided to replace it. A few weeks later the same thing started happening on the passenger side, and so the dealer made the decision to replace the rubber around that window track also. So now, it has been around 7 months since last episode, and this morning 4/19/2017 the driver's side seal has started "falling out again" when rolling window down. When trying to close the window, the loose rubber acts like a block, and the window senses it, forcing the window to open back up, making it almost impossible to close the driver's side window. Have to stop car, get out and cautiously fiddle with window, seal, switch to close window. The first episodes were under warranty, I am wondering if they are going to CHARGE me for THIS fix? (This is my last Toyota, period.)

Many smaller issues exist with the current 2011 Sienna model introduced in Spring of 2010. The fit and finish is well below average with several seals and body components failing. You will likely have water leaking into the car via sunroof or windows at some point, and it's not covered under warranty. Major issues include front axle failure, had to be replaced and it was just weeks after extended warranty expired. Maintenance costs are extremely high! Be aware. Your Sienna will eat brakes and tires. Even expensive, high quality tires with 80k mile warranties will only last 15k miles perhaps 20k at most. Brakes will need to be replaced at same rate. In 7 years of ownership maintenance costs are over $5000, this does not include axle replacement which Toyota honorably fixed at no cost due to initial misdiagnosis by dealership. With all the money we have into this car we're going to drive it till it dies.

My wife and I bought a 2011 Toyota Sienna with about 70,000 miles on it. We have had it 3 years and now has 90,000 miles on it. Been a great van until yesterday when the transmission went out without any warning. We went with Toyota because of the issues with the Honda Odyssey. We will not be buying another one.

Bought the car used from the dealer in 2013. Car has 174K miles (90% freeway). Airbag light came on yesterday. Took it to the dealer today. Says I need to replace airbag ($840). Asked how the airbag could fail, he said that the contacts wear out when you turn the steering wheel. REALLY? I have a 2005 Volvo with 300K+ miles, a GMC Truck that is 17 years old, and a 2001 Honda with 290K miles. I've owned close to 20 cars in my life and NEVER had an airbag failure. Not covered under warranty. My last Sienna (2006) had BOTH sliding door cables snap. I live in California and don't travel to the snow. That was > $3,000 to fix those. What's up with Toyotas? I thought Volvos were supposed to be the expensive car to fix?

I don't know what to do but this is killing me. I have a 2015 Sienna I bought 8 months ago. Within the first 3 months I had to replace 3 of the expensive Run Flat Tires. There was nothing in them or anything else. They just went flat and couldn't be fixed (replaced). Well now yesterday 8 months after buying the van, the 4th one is flat and shockingly nothing in it. Just went flat. I lost my job about six months ago and definitely can't afford all this. I don't there is any recourse for me but was hoping you may have a suggestion on something/anything I could try. Sure can't afford to get it replaced right now.

2011 Sienna XLE - Purchased new in 2011. We have been very disappointed with the quality of material and workmanship. While we have not had any major powertrain problems, there have been so many minor failures and defects that collectively make Toyota a non-option for us in the future. List of issues we have experienced:

This is my second Sienna. First was a 2011 FWD XLE and I put 80K on it with zero issues. 2nd is a 2011 Limited AWD. Another huge successes! Both of these vans were bought in the 40K mileage range and both are being used in the taxi world for UBER. My vans are driven hard every day and they never skip a beat. Never had a power sliding door issues on either vans nor have I had any transmission issues. Unlike most, I flush my transmissions with Amsoil full synthetic transmission fluid. Perhaps getting out that old wore out fluid is why I haven't had any problems. Who knows. Either way, I will continue to buy Toyota. I love their products!

My 2013 Toyota Sienna minivan transmission was broken at the 65,000 km., and it was repaired by the warranty. Also the 3rd row seat is rattling and got serviced. But it is not fixed. Never buy Toyota again.

Cheap plastic leaves Toyota owners reaching deep into their pockets. Day in and day out, mountains of debris continually accumulates in landfills. Hordes of workers plow vigorously just to create more layers which to dump endless trash upon. Few pay attention to the content of this garbage universe, but me and my fellow Toyota Sienna owners know that an endless sea of cheap Toyota door handles unnecessarily litter these debris fields around the world. Don't be fooled, it can happen to you too. I thought it couldn't happen to me a newer, Sienna owner; but lo and behold, it's 10 degrees outside and I can't open my sliding door. The only way in is through the front door with my children, causing the back breaking experience of loading them in from the front seat. My sister who owns a 94 Sienna is down to one door handle. She can only access her driving experience by climbing over the passenger seat.

Car has less than 18,000. Brand new lease. Family with 2 kids under the age of 7 were in the vehicle when we were going down a hill and the brakes failed us. Steep hill during rush hour. I still do not know how my husband stopped the car because I hopped onto the back seat to shield our babies. Toyota does not know what caused this but I have lost all hope for this brand. Will never trust Toyota with my or my family's life. Purchase another brand if you need safety. Car is at the dealers and they loan us a car which I refuse to put my children in. ZERO stars!

Bought my 2009 Sienna used from dealer with 100K miles on it. Assumed the good reputation of Toyota would mean another 100K miles on it. Already had a $1000 repair on something the technician said they had seen on other vehicles, but no recall. Just lately, there was a loud crashing noise in one passenger side sliding door when it was parked. Door still worked, but how long, considering what others have written about the door problems. Reported this noise to technician who didn't even tell the repair guy. When I talked to repair guy, he reluctantly looked at it, opened and closed the door. I insisted that he put this on the service sheet. But now I suspect that they knew all along about door problems and were not going to tell me. Am sorry I bought this van. Now seeing I will be heading for a lot of really expensive repairs. Wondering if I should trade it for something more reliable before anything else goes wrong and it is too expensive to fix.

I own a 2012 Sienna, and the sensor on the sliding door would cause a beeping sound (and would not turn off) even though the door was closed. It is tough to close the door because the latch is rusty. Now we keep the door closed. They want $1,400 to fix the latch. Most other years have recall notices for the doors.

I purchased this vehicle brand new with 20 miles on it. It's been an amazing vehicle until a few days ago. The van has 78,000 miles and while driving, the transmission went out. The RPM's went revving pretty high and would no longer move forward. I was traveling at about 40mph when this happened. I had to coast into a parking lot where the van was towed. The dealer stated that the transmission had blown and needed to be replaced at a price tag of $5000.00. Bad Toyota... bad.

I have owned three Toyota Siennas. In June, 2015, I purchased a two year Prepaid Maintenance Program Extension on my 2013 Sienna for $299. We do not drive a lot, and so when this car was destroyed by a careless driver, and we purchased a 2015 Sienna, I took the paperwork down to Stevinson Toyota on Havana in Aurora, CO to get the maintenance contract transferred. I was SHOCKED when they said all they could transfer was $169.94. None of the contract had been used. That is tantamount to theft of $130 of our money. WE WILL FIND EVERY EXCUSE POSSIBLE ONLINE AND OFF, TO WARN PEOPLE ABOUT THEFT BY TOYOTA.

Our 2008 Sienna CE rapidly lost oil when I traveled from Birmingham, AL to Bloomington, IN last fall (11/5) to see a Michigan football game with my son. It again lost oil when my wife traveled from Birmingham to St. Louis this past December. She took it to Midas (it was an emergency since the car was vibrating severely on the highway) where they charged her over $1,000.00 for various things but didn't fix the oil leak problem.

I bought it new in 2005 (it was under my husband's name) for over $35,000. It has the 8-passenger option, winter kit and some window tinting, but it's the basic model for the most part. In 2008, at three years old, the electronic door stopped working. Neither doors work in freezing temperatures. The doors freeze shut. My five children have to maneuver from the front passenger side door and enter through the trunk with one seat folded down. It's a very inconvenient design and I regret buying it. The warranty does not cover this. Using the sliding door handles also loosens the nuts inside the door. My handle fell off and the parts fell inside the door.

I've had my 2004 Toyota Sienna XLE for a few years now. 319k miles and still going! Only repairs have been AC compressor and timing belt, water pump, which I consider normal wear. She uses a little more oil but after the undeniable dependability of this van, I don't mind at all. Transmission still shifts like it did when it was new.

I have owned my 2007 Toyota Sienna van for 1 1/2 yrs. I love it. 3rd Toyota I've owned in 6 yrs. Great cars. Only issue is bad design. Last year, extender arm broke while rear panel vent window open and window came out of track and smashed on road. And last week, opposite side wasn't even open and it fell out of track, broke off end of arm and also smashed on road. Both times I was on highway doing 65 mph. Luckily no one was hit by glass. I called my dealer Jim White Toyota in Toledo and they said they would tell the manager and they never heard of problem. This is a design flaw. I'm out about $500 in repairs and thank God no one got hurt. Has anyone else had this issue?

Third row seat rattle. Multiple times to the dealer. No luck. Toyota said it's a design issue, refuse to do anything, won't do anything. Pretty much a design issue since 2011. So much for customer relationship and quality. Do not buy TOYOTA again! I think a lawsuit needs to be started.

This is the worst car I have ever owned! Both power doors immediately broke. $2,600 each to fix? I don't think so! Now the transmission has gone! $5,000 to fix! Are you kidding me! I will never buy a Toyota again and I want to be part of the class action lawsuit that all of the Sienna owners should be a part of!

I heard a rattling noise near the serpentine belt in my 2012 Sienna. I was hoping it was a bearing in the idler pulley. It turns out it is a bearing in the water pump. 15 hours of labor to drop the engine to replace the water pump, total cost for the repair is $1750. The water pump should last longer than 3 years, but to have to drop the engine to replace it is ridiculous. What a poor design. It is my first Toyota and will probably be my last Toyota.

2008 Sienna AWD Limited Van - Bent Rear Axle: When I had my tires rotated in spring they told me I needed an alignment. Took my van to Les Schwab for alignment. They aligned the front but told me they could not align my rear axle as it was bent. They asked if I had been in a severe accident or gone airborne in my van. I am a 60 year old women that has not had a accident or gone airborne in my van. Needless to say I took it to Toyota for some recall work and had them look at my rear axle. They said only one side was bent, where Les Schwab and my husband who has been a mechanic for over 45 years said both sides were bent. Toyota would not cover my axle unless 2 parts have failed. Excuse me but I was not very happy. They told me I must have gone in a big pothole or someone backed into my wheel.

I have a 2007 Toyota Sienna with 153,000 miles. Two days ago on the way home from work, my vehicle started hesitating when I went to accelerate. As I was emerging off of the expressway it made this horrible sound and stop accelerating up the hill. No engine lights or other lights were illuminated on the dash. I immediately called AAA and the driver immediately said, "It's your transmission." I couldn't believe that's so.

Toyota Sienna 2005 - We bought this vehicle from Toyota dealer in 2009 and it has been problem after problem! The engine knocked after and had it rebuilt and it has engine problems again. We have spent so much on this vehicle that it's a shame we have to junk it after just 10 years of its existence! Shame shame! I thought Toyotas had long life! Wrong! I am so disappointed the power doors jammed as soon as we bought it! Will be taking it to the dealer for a trade in as a last result! Hoping for some good news!

2006 Toyota Sienna Van. Wife driving vehicle when van started to act weird. Van started losing power and engine revving at the same time. Van felt like it was going to stall. Drove a short distance and parked in a parking lot. Got out of vehicle and noticed pooling of red fluid and a trail of it from where I just drove. Turns out transmission line from the radiator just detached. Not broken or leaking from seal but literally detached. I could easily see the nut, thread, and gasket at the end of the transmission line, but cannot see any reason for it just to simply pull away from the radiator. Lost all our transmission fluid and majority of radiator fluid. The extent of the damage has not yet been determined.

My driver reported his 2014 Sienna has a bad water pump. Toyota will not cover, under warranty (over the 25,000 miles). We do not mind paying for repairs but this vehicle is only 17 months old. Come on Toyota. I have 80 plus of these vehicles in our fleet.

Waiting and waiting for spare tire cable replacement. Nothing happens. Have a Corolla with a water pump leak for which a technical services bulletin has been issued, but will not replace free of charge in the Sienna. Have had Toyotas for 20+ years... These will be the last!!! Dealers do not stand behind, meaning also Toyota does not.

The electronic rear passenger side sliding door stopped working approx. 5 years ago on my 2005 Sienna. It would not opened manually or electronically. Since it wasn't covered under recall or warranty I just opted to not use it. Recently the rear driver side manual door stopped opening. Door won't open at all. My children have to climb through the front to get into their seats. I took it to my mechanic who had to remove the door and take it apart in order to make the repairs. The cost is $600. I'm beyond annoyed having to pay this much but I need to transport my children. The fact that neither door opens is a safety issue that Toyota is not addressing. I called Toyota and filed a complaint. I also called National highway traffic safety administration and filed a complaint. If enough of us complain, maybe it will be recognized and hopefully corrected.

Honestly, my last Toyota van went 347K miles and I traded it in on my 2012 Sienna XLE AWD. I now have just over 32k miles, it has been un-Toyota like. First, I had issues with upper strut mounts, they are now plastic, and shrink and expand in the weather, which causes noise in the front end over time. The interior quality is terrible, I have a fraying of the armrest, which my last one after 12 years never had any of these issues. The dash creeks as well, which is not Toyota like.

The spare tire assembly in my 2009 Toyota Sienna (mounted under the car) was found to rust in the area of the country where salt is used (in winter months). The danger is that the spare tire can fall off causing accidents leading to possible injuries and even death. Toyota knew about the problem and was corrected in the later models. Galvanized steel of vinyl coated parts can prevent rusting (5th grade science student can tell you that). Toyota is dragging their feet telling owners they are working on the fix.

This minivan has been a lemon since the run. Flat tires blew twice! Since then this van has cost me over $13,415 in repairs. This car was never touched by anyone other than a Toyota service station. Everything that can and will go wrong has and now it died while driving on the highway. It was towed to another Toyota dealer and now they need $5000 for the transmission. I hate this car and will never buy a Toyota again!

I have received the third Recall notice for my Toyota 2004 Sienna Van to have the cable that holds the spare tire outside under the floor inspected to see if needs to be replaced under the recall. I had this checked on the first recall notice on 11/10/10 (3 1/2 years ago). They said the cable was OK. They said they applied a rust inhibitor to the cable and installed a "Floor Seal Kit". Since then, I have received two more notices about the recall, the last one arriving 05/29/15. This is the problem: The final fix is to replace the cable with a newly designed one when the recalled part is available. In the meantime, if they inspect it and find you do not have the latest cable, their documented guidelines say the obsolete cable will have to be cut and rolled back up so it cannot be used again until the recall parts are available. (There is no defined date for that).

Bought a new Toyota Sienna xle 2014 model. Right from the second day, I observed rattling noise from 3rd row seat. Pop noise from passenger door (Intermittent). So far I've done 7-9 trips to the dealer (Victory Toyota Canton, MI), but no luck. Tried Arbitration with Toyota, but didn't work out. Since rattling noise is not a security concern, they can not do anything. My suggestions to future buyers - Don't buy a Toyota Sienna, if at all you decided to buy, don't buy from Victory Toyota Canton, MI. My experience with them is very bad. Hope this will be of some help to new buyers.

In November 2013, my husband of only four months stopped to help an elderly couple stranded on the side of interstate with a flat on their 2009 Sienna minivan. The couple had no clue how to get the spare to drop from underneath the van. They had even taken it to Walmart Tire & Lube and another tire and wheel business to ask prior to this day and they couldn't tell them how to do it either. In the process of looking around under the van at the spare housing to attempt to figure it out, the jack fell and my husband was crushed by the couple's van. He spent 5 days in ICU before we removed him from life support due to no brain activity.

I have a 2006 Toyota Sienna. Since 2007 my engine has had pinging noise coming out of it. I took it to the dealer and the service guy said "that's called engine ping. It's due to bad gasoline." That's what the service man told me and there was nothing he can do about it. Since then now 2015 the sound is worse than ever. I have to get to 25 mph so that the sound can go away. Saw an article online saying that Toyota has had problems with Toyota Sienna model year 2004-2006. What a surprise. What can I do?

Toyota Sienna 2007 - My mini van was recalled for the spare tire located under the car due to corrosion of the cables. The remedy is to pull up the 3rd row seats and tie the spare down in that space. I can no longer put the 3rd row seats down and have lost all cargo space. They have no solution at this time how to fix the problem nor a time estimate when this will happen. I travel with a wheel chair and can no longer have the chair and groceries or any other items in the back at the same time. The recommendation from the service area was to take the tire out and store it in another space i.e., my garage. I asked them if I get a flat tire would the come out and bring a tire at that time. This recall is covering 2004-2011 mini vans. I cannot believe I am the only one with this issue. I am extremely disappointed and frustrated with Toyota. I can say I will never buy another Toyota and we have always owned one.

Drivers side rear sliding door started intermittently not unlatching and could not open at about 65,000 miles. Then Passenger side rear sliding power door stopped opening. I took to the dealer for recall on doors and they could only fix the passenger side door. Said the latch was not covered under warranty. Supposedly fixed this problem but stopped working again soon after. Car has been back 2 times to be fixed again because unable to open properly. Just picked up car this afternoon, and again it is not working properly. I believe this is a safety hazard, as only one door now opens, and that door is sketchy. I used to be a huge Toyota fan, but will never purchase a Toyota again. If you look on the internet there are countless issues with the sliding doors.

I believe the product to be defective/less quality because of the issue that I had faced with this vehicle 2 weeks back while driving in the freeway. Two weeks back while I was driving with my family (wife and 2 kids) the vehicle on 275 S freeway @ 70 mph on 8th March 2015 1:00 AM, the Engine Check light turned on and I noticed the engine heat indicator fluctuate like a fuel indicator. I tried to slow down, but by that time I lost the power of the vehicle, which made it really hard for me to steer the vehicle between the lanes and take it out of freeway to a shoulder, the brakes were not functioning either.

If you own a Sienna Model Year 2008-2010 and your Power Sliding Door Cable Assembly breaks, PLEASE report it to TOYOTA Customer Care at 800-331-4331. If enough people complain, TOYOTA will extend their existing Warranty Enhancement from 2004-2007 to 2004-2010. Toyota is aware that this cable assembly is faulty on 2008-2010 but haven't included us in their "Customer Support Program" due to the fact that they haven't received enough complaints. My 2010 Sienna, which is currently 5 years old, had the cable split. My dealership wanted to charge me $2500. When I complained I was advised to called Toyota Customer Care, who after several painstaking hours on the phone, offered to pay for a portion of the repair. They suggested I hold onto the bill so that I may be reimbursed in the future should they ever decide to extend the warranty to my vehicle's model year.

The weld on the fuel filler door broke after four years of use, which is a common issue with Toyotas. On the Toyota minivans, however, this creates a safety issue because it prevents the sliding passenger door from opening. The sliding door's powered mechanism broke shortly after the fuel filler door issue, likely because it keeps obstructing the door from opening. Toyota has advised these are out of warranty, and they do not consider it a safety issue even though it prevents passengers from exiting the vehicle through that side of the vehicle. These are four and five on the list of issues with this minivan that was purchased new.

2010 Toyota Sienna w/66 K miles - transmission gears completely seized while driving on busy road, creating such friction that top of cover busted open. Parts were falling out of car and trans. fluid emptied onto road. Very dangerous!!

My 2013 Toyota Sienna back glass was exploded!! It was cold and windy in this afternoon. The car was just sitting in the parking lot. I just got in to the car, and heard "BANG!!!" sound. Saw the rear window got exploded. EXPLODED!!! I called the Toyota dealer, they said I have to call the glass repair person then hung off. The service center lady said they don't repair the glass!!! Horrible, horrible customer service!! And faulty glass!!

I bought my 2013 Toyota Sienna in June 2013 and had no problems until cold weather in November. Then I went out one morning and it wouldn't start. Toyota Roadside Assistance person came and said my battery had a dead cell. Drove to dealer (about 45 miles) and they told me the battery was fine and had charged completely on the drive over. They said the problem was I don't drive enough to keep it charged (now 19 months old and still under 12,000 miles). Three days later, same problem. This continued for about a month before I broke down and bought a car charger like the Roadside assistance person used that saved me the hour wait. Come spring and the problem went away. Cold weather this year and it started all over again.

My Toyota Sienna 2006 has many problems: Freeze plug (Dealer required to replace engine), Sliding door (Dealer fixed ready), Transmission sensor (02/2014), Dashboard cracked, and last month October 2014 when I drove on freeway with the speed 65mph, suddenly the transmission grinding, humming noise and the engine lost power. I drove the car to home with the speed 30mph. A lot transmission fluid on my garage floor. Usually, Dealer drain and fill the transmission fluid for my Sienna as schedule required. I called many transmission shops to quote, they ask $3,500.00 to rebuild transmission. I don't have money to fix the car. I bought 5 brand new Toyota for 20 years ago, my family always drive Toyota. Now this car is my nightmare. Must I borrow the money to fix or to sell this Toyota Sienna 2006?

So there is a recall concerning the sliding doors of this van. Apparently they will break at some point its inevitable that the cables in the door will break. So they put a recall to have those fixed once they break. What they don't do is when the doors break and you use the doors manually not electrically, then the motor assembly will also break. Est cost over $2,000 to repair the motor assembly and it will not be under warranty. It's odd because the whole reason the motor assembly breaks is because of the cables breaking. Thank you Toyota, I will not be buying from you again. We have under 70,000 miles.

I have owned 2 Toyota Siennas (2004 & 2007). I need a new car at present, but will not be getting a third Sienna. I loved the look and utility of my first Sienna so much, that I ignored my instincts and believed the salesman who assured me that the problems I had with my 2004 had been fixed by 2007. They had not. As an aside, I feel the servicemen are being dishonest when I take my 2007 in for the same issues I had with the 2004 and for which a quick internet search reveals many others have experienced. Each time, they act as though this is the first problem of this kind they have ever seen. Even if they haven't had a customer with said issue, don't they or anyone at the company ever go online to see what people are saying about their product and what issues customers are experiencing? From what I've read, many of my problems are quite common, while others seem more unique. I almost fell out of my chair, however, when I read the comment from the lady with the 2013 Sienna who said the side back window just blew up while van was sitting in her driveway. Crazy, right?. My 2007 did the same thing while I was sitting in it!

I have a 6 cylinder 2006 Toyota Sienna. Overall I have been happy with this car but I had an incident that was very similar to what happened to another person posting a problem with same year and same model car. Drove from NYC to Baltimore. Get to parking lot of hotel. Notice some transmission fluid leaking from Radiator. A Pep Boys was across the street. As I am driving it there the transmission coolant line just pops out of radiator. With the help of 2 friends push into Pep Boys. They quote price of almost $1,000 for new radiator and tell me transmission might be shot. I have AAA tow to A mechanic shop. They told me Radiator must be replaced. Luckily for me my transmission was okay. Only reason not seriously damaged was because I was slowly driving across the street when the coolant line fell out and I lost all the transmission fluid.

My 4 children, I and my spouse were broadsided by a full semi-truck that ran a stop sign. I sustained serious injuries and was life lighted to a hospital where I stayed for 30 days, 11 of that spent in the ICU. The minimum speed that this hit us was 48 miles per hour, hit the front quarter panel and and side door before throwing it and then impacting the back of my van. There was only one window left in the vehicle after impact. Jaws of life were used to cut out the crushed driver side door. The front air bags deployed but not a single side curtain airbag deployed. I was told by Toyota that pillar B was not impacted. There wasn't a single place on my car that wasn't impacted.

Short and simple. 2013 Toyota Sienna XLE. 1 problem start 3 months when bought it new. 2nd row seats loose, rattle noise. 3rd row seat, popping noise rear of the car, intermittent loud popping noise when open sliding doors. Recently pop up all kind of rattle noise from window glass to somewhere of interior. 5 trips to 2 different dealers no luck. Contact Toyota lemon law no luck. Problem start 8k. Now 25k within 1st year when bought it new. Myself own 6 different Toyota models. This is the end of buying another Toyota. Quality is suck. I am about to get rid of it. Highly recommended who think of buying any Toyota - DO NOT buy it. You will live with your Toyota’s nightmare. I am going back for HONDA. Thanks for reading my experience.

I took my 2012 Sienna in for service to check the brakes. The service dept. said they were ok. As soon as I got home the brakes started grinding and shaking just like before. I took the van back in and they put brake pads on the rear. I drove to Minnesota and back and now they are shaking and jumping. Now the van is out of warranty, so what next?

2008 Sienna CE, 80000 Kms (48000 miles). I've had 2 instances of the air conditioning line corrosion. The 2 lines in question run to the rear evaporator: a high pressure line, and low pressure return line. These have a few joints along the way, including at the rear evaporator. These lines go through extreme temperature changes during operation, and are particularly exposed to elements over the right side rear tire. I understand these lines are "white metal" and have O-ring seals at each joint. When the joint corrodes, they leak coolant gas through the O-ring and joint, so your first symptom is loss of cooling. Due to being white metal, they are very brittle and often break when disassembled at the corroded joints when attempting to replace the seal. The low pressure line can be replaced for a few hundred dollars in parts, and 3 - 4 hours of labor, + recharging of the coolant gas. The high pressure line segments can start at approx $1000 for the part. This gets much more expensive if the disassembly damages the rear evaporator at the connection joint.

My 2007 Toyota Sienna Transmission broke after 75 K miles. I was hoping to this vehicle for at least 150K. I feel like I got ripped off by Toyota.

For the last two days when I have the air conditioner on full blast after about 20 minutes a foul order of burning plastic comes out of the vents. I have only had the car for 2 years and bought from the dealer new. I hope it is still under warranty - will call the dealer tomorrow. Will post what happens and if they fix it correctly the first time.

I have a 2008 Toyota sienna then I get a problem 2 years ago with a take long to start when engine run hot after turn engine off an hour. So I bring to the Toyota dealer 4 times to fix a problem but they said nothing problem with the car but my car still got that problem. I really don't know. They don't want to fix or they don't know how to fix - why they said that to me. I'm very upset and I'm very sick with Toyota dealer.

Design flaw van seats too low to ground which when you hit a pot hole it bends rear axle. Toyota refused to fix it. If you have 7 seven passengers and luggage more likely it's going to happen. I had to get my full coverage to fix it which now am out of a deductible.

Same thing happened with us on July 13th. We have Toyota Sienna 2008 and while driving on I90, suddenly a rattling sound came and VSC light went on and the car stopped within next 3-4 miles. We later found out that the engine is totally burnt out and even though we have extended warranty, Toyota refused to cover. It's a hefty cost to replace the engine. This is outrageous. We are now thinking of going to the consumer court. Looking for an attorney. Kimberly, we should get together and sue these people.

This information is being published to warn owners of older Toyota Sienna vans (and possibly other Toyota models) of a very dangerous scenario that could result in the complete loss of steering. The results could be fatal if this were to occur at highway speeds. Our 2002 Toyota Sienna had the gear shift repaired at a major Atlanta area Toyota dealer on May 5, 2014. The gear shift replacement required the entire steering column to be disassembled. Approximately one week after that repair, the steering completely failed as shown in the video. The steering wheel turned with absolutely no control of the wheels. Fortunately this occurred in a parking lot after just travelling on the interstate. Had this steering failure occurred at interstate speeds, this may have been fatal.

2006 Toyota Sienna V6-33111 3.3L DOHC - I have the 3.3l 2006 Toyota Sienna LE for the past two and half years. I have the tire pressure indicator light continuing to light up. Then one morning, the van was slow to response to shifting gear and acceleration. After stopping, it won't start and move into gear at all. There was no engine light being lit or warning sign. Towed to Shore Toyota at Mays Landing, NJ. They told me that the transmission oil had all leaked out due to the burst of abrupt failure on the inlet to the radiator. They asked me to replace the radiator at a cost of $1,150.26! After repaired, they then told me that the transmission is bad and difficult to move into gear. They quoted another $3,780 to replace the transmission.

We've had several recalls for our van, and each time I dutifully spent a day, with small children in tow, at the dealership to fix the recommended recall. The first recall was for the rear trunk struts that hold the back door open. I had noticed these were failing before the recall, so was pleased to take it in and have them replaced. Now, several years later, these same struts failed again; my trunk won't stay open anymore. Similarly, a few years ago (2012), I received a notice that there was a problem with the spare tire cable and my van should be taken to a dealer for service. Again, I did as requested.

Tomorrow will be the 4th time that I am taking my 2013 Sienna in for a foul smell coming from the ac. I bought the vehicle new (15 months ago) and I first noticed the smell approximately one month ago. From reading online it seems Toyota is aware of the smell but does not have a repair for it that works every time. That is unacceptable for a new vehicle. I have filed a complaint with Toyota corporate and will proceed to file complaints with my local BBB if not resolved soon.

On first day of use, timing chain cover & camshaft housing oil leaked.

I have a Toyota Sienna 2007 under 70,000 miles. A week ago, after I drove continuously about 70 miles, it happened to me that, the speed was 40-50 mph, the car suddenly slowed down and I could not speed it up even I pushed the gas pedal. It happened the second time when came back from the trip. The worst, in one time, I stopped my car at red light, when I released the break to go, the car went reversely even it was not on the slop at all. I towed my car to the Toyota dealer, and I was told that the transmission was bad. They quoted about $5700 for replacement. When I asked if I could trade in my car and buy a new one, they only gave $2000 for trade in. Although they have recalled 2007 Sienna for some issues related to the transmission, but I was told my car if not the no the list, the problem I described was not related to their recall. I was unhappy, drove my car back. I do not know what to do next.

2013 Toyota Sienna back glass exploded sitting here in the driveway. No one or nothing was outside. It was too cold yesterday morning. Took to local dealership, they ordered the glass to replace it and then called me next morning stating the GM of Service went on vacation and before he left he declined the repair. In his 16 yrs of service he never had to replace a glass. Therefore, call your insurance. Called customer service and by the time an hour went with their running me around, they gave me the same feeling that they didn't believe me and told me to contact my insurance company it don't seem to be anything they can do to help.

I was extremely interested in the purchase of a 2014 Toyota, Sienna Limited all wheel drive mini-van. Much to my dismay after seeing in publications that the towing capacity of the van is 2000 lbs and with towing package 3500 lbs. The 3500 lb capacity is perfect for my towing needs, a small fishing boat. In fact pictures are shown in the Accessories brochure from Toyota showing a hitch, new for 2014 that is not after market. I wanted to see what the hitch looked like, as the only configurations that I had seen in previous models looked like a plumber had welded pipes to the rear. Very unsightly given it's supposed towing capacity and the price of the Sienna Ltd awd is in excess of $45,000.00. Visiting 3 different dealerships and inquiring about this no one had an answer or could they show me an actual photo or vehicle with factory installed hitch.

I'm owner of Toyota Sienna 2013 and I'm experienced driver. I drive mostly in the city (60%) and sometimes on freeway (30%). Every time when I check fuel economy the average is 14.6-14.8 MPG in the city and 18.5 - 19.0 MPG on the freeway, but car manufacturers stated 18 MPG for city and 25 for highway. When I fill up fuel tank (20 Gal) the car's computer showed me distance to empty from 298 ml to 304 ml, it's mean average economy around 15 MPG. Why Toyota manufacturers lying to customers and why they didn't posted real MPG. They supposed to meet government standards, but don't make customers fooled.

What causes Toyota Sienna 2001 to be consuming fuel excessively? I waste a lot of money buying fuel for short distance journey.

I own a 2002 Toyota Sienna. I bought it used with a little less than 100,000 miles on it. Because it was used it had no warranty. I had it inspected by a mechanic and it checked out OK. I have owned nine Toyota vehicles. This is the sixth Toyota minivan I have owned. Outside of accidents that totaled two of them, the others have gone close to or over 300,000 miles.

We have owned our 1999 Toyota Sienna since 1999. It has had some problems, including having to replace the transmission twice. Fortunately, it was covered under extended warranty both times, but we did think it was odd since it currently only has 110,000 miles on it now! The sliding door latch has malfunctioned on the passenger side and needed repair, as has the back hatchback (twice). Still, considering it is now 14 years old, we have been pretty satisfied with it. Very pleased that it can be repaired by local mechanics and you don't have to take it to the dealer for servicing (as we had to do with some of the European imported vehicles, since no one else had parts).

My back sliding door wouldn't open at all. I saw a recall notice about the issue and that Toyota would pay for the fix. When I took it in, I had to pay a fee of $109 for inspection. I was told that the actuator is broken and it would be $1,000 for parts and labor. I’m also having issues with the back door. I had to switch to manual. I’m not happy that these things are failing. It seems like Toyota is being selective about what they will cover under warranty.

We took our 2008 Toyota Sienna into the dealer in the summer of 2012 when the air had stopped blowing cold. We had it charged in the beginning of the summer while on vacation but it had again stopped working by the end of the summer. They told us the a/c lines were corroded and it would be $1700 to fix. We told them not to do anything and picked up the car. I checked online and this is a common defect due to the a/c lines being placed where they are exposed to the elements and corrode quickly. This should be addressed by Toyota Motor Corp.

My glove box is stuck in my 2010 Sienna. I freed the lock, but the mechanism would not allow the glove box to shut again. I purchased and replaced the latching mechanism. The glove box worked fine for about 3 months and then it became stuck again. Does anyone have any suggestions on how to fix this problem without destroying the mechanism for a second time? I see many customers with this same problem. Does Toyota have a fix that will last?

Toyota Sienna Door Engineering Flaw - Toyota has issued a Technical Service Bulletin (download TSBNV003-07.pdf) but refuses to issue a recall to fix the issue, most likely due to the number of units and dollars involved to fix it. Repairs typically cost around $2,000 for owners outside of warranty with the replacement of the driver's side door.

I bought a 2013 Toyota Sienna in January 2013. It is currently below 200 miles. At 60% weight load capacity, the ground clearance goes down to about 5 inches. I get honked on the highway asking me to pull over and check-out the rear. The weight load capacity specified in the Toyota User Manual is 1355 lbs. Even the dealer is suggesting to me to go buy an aftermarket solution to fix the issue. Toyota not only is refusing to address this issue, they are refusing to state in writing that the van is safe to drive with a full load of 1355 lbs as specified in their own user manual. It's the worst customer service I have ever seen with a car manufacturer.

I received a notice from Toyota stating that they had problems with the automatic door on the van. I brought my van in and they kept it for about 3 hours. The service tech came out and said the door would be covered and repaired. That was 5 months ago. They keep telling us the part is on backorder but in the meantime, they brought me a list of repairs my van was supposed to need. What a scam. My experience with Toyota has not been favorable.

We bought our Toyota Sienna 2008 new from Toyota of Richardson. On October 16, 2012, my wife was driving the Sienna to college, heard the grinding noise. She called me for my opinion. I told her to drive the car home and I will come home from work to check it out. When I got home, I noticed there was plenty of oil under the car. I checked the oil and there was no oil in the car. Oil was all over the engine. I called AAA and towed the Sienna to the Pat Lobb Toyota Dealership to check it. I told the Service person there was oil leak and also said to him that my boss was telling me about a Toyota recall, if this could be related. He said they would check it out and let me know. Dealership called two hours later and said, "Yes, there was a 2010 recall." The engine needs to be replaced! My Service receipt shows VVT I hose for 90K recall leaked out all of engine oil causing and shows the whole page of part replacements.

We were about to buy the new 2013 Sienna. But once we looked at the new design inside, we were very disappointed. We have a 2005 Sienna, and love it and wanted to get the new one. We have many young kids to drive around so we were disappointed when we saw that the middle row of the Sienna does not fit booster seats. The middle seat doesn't even fit a grownup. We ended up leaving the lot, and went and bought a Honda Odyssey. I'm very disappointed that the designer for the new Sienna would not think to design the seats to fit booster seats when this car is known as a family car, which now can't hold a family. I'm letting everyone I know to not get the new Toyota van. I hope they remodel it soon or they will lose many buyers because of this big mistake.

I have purchased Toyota Sienna LE model Minivan in 2004. Two years ago, the driver's side door latch stopped working. One day, when I tried to get out of my minivan, I heard a motorized noise and the metal wire connected to the door latch broke - rendering the door useless and can't open it from the inside. It can only be opened from the outside. Last year, I started having issues with power sliding on the passenger's door where the door won't open when I press the power door button. The issue was random. It would open sometimes and other times it won't. Then last week, while I was trying to open the door from the outside, I heard a clicking noise and the metal wire onto which the power sliding door slides broke. These are severe design flaws by Toyota.

Toyota recently recalled the power sliding door cables for certain Toyota Sienna years. The broken cable inhibits the door from working correctly. Ours, a 2005 Sienna, was taken in and it turned out to be the power sliding door actuator. Five days ago, the other sliding door actuator failed. Both doors cannot be opened correctly and pose serious danger to the safety of our 2 young children. Toyota fails to recognize all of the complaints about failing actuators that are posted online. They are charging $1,100 to fix each door. There should be a safety recall because of the actuator failures. Thank you.

From Southern Orange County, CA, we have 2007 Toyota Sienna with a melted back door/hatch. I went to Buena Park Toyota Dealer. The customer service guy said he is seeing a lot lately with other Toyota models and he can't do anything about it because it's not under warranty. So, he suggested me to call Toyota Headquarters. We called Toyota Headquarters and spoke to Rachel. She took our information then she directed us to specialist. Diana took all the information again and then she suggested a three way call with the service department manager.

I'm a 73-year-old retiree who owns a 2003 Toyota Sienna van. It had only 67,856 miles on it when a serious oil leak was evaluated at Peoria Toyota Scion and I was told that I needed a new motor. That was June 21, 2012. Over the course of the next month, I endured what my lawyer-daughter calls death by a thousand cuts - increasingly serious and persistent misrepresentations by service consultants in Peoria, IL (Andrew **). These misrepresentations engulfed every aspect of my vehicle's repair: safety, status, availability, cost, reimbursements, warranty, and time frames. These unconscionable misrepresentations cast a shadow on my entire summer of travel and cut my summer short. My experience with Toyota was so egregious that my family members are calling it elder abuse and I am seeking a complete replacement of my vehicle. What follows is a more detailed account of the people, places, and events.

I was advised the warranty on my 2004 Sienna Power sliding doors is no longer good due to the 9-year reference. I am under 120,000 miles. I am unable to get the power sliding door cable assembly under the warranty. Please look into this and give me an update.

Door was popping when opening and closing due to broken door welds. What did I do wrong in the maintenance or operation of my Toyota Sienna that caused this problem? What could I have done differently to prevent this from occurring? TSBNV003-07 should be a full recall.

I want my car's upholstery finally fixed permanently! I tried to send this complaint to Toyota's SoCal Regional website, and got nothing back after over a month. Now, I tried sending it on your Consumer Affairs complaint form, but it was "forbidden."

We took our 2004 Toyota Sienna to two different dealerships after finding out that our rear power sliding door might be covered under a special extended warranty that Toyota issued due to faulty power sliding doors. The first dealer never took the door off, told me it wasn't covered under warranty but that if I wanted to leave it for 3-4 hours and pay about $400.00, they would be able to tell me how much it would cost to fix. I complained to Toyota Corporate and the service manager called and told me that they did not know if it was covered under warranty, but that I would need to leave our van for 3 to 4 days and pay for them to determine if the warranty would cover it.

In my initial visit to Toyota Burlington to have my Sienna air conditioning leak fixed, I was told that a makeshift repair was the alternative to replacing fluid lines at a cost of thousands of dollars and that I could not drive away with the Sienna in this condition because of environmental concerns and laws. This repair was done at a cost of about $450.00. In a second visit to service because of another leak, I was told that it was possible to replace the damaged fluid line, which was also repaired by the makeshift repair in the first visit for an amount much less than the original thousands of dollars quoted for replacing the lines. On a third visit, the partial line replacement was done for close to $500.00 making the total for fixing an air conditioning problem close to $1000.00.

I bought a 2007 Toyota Sienna. At 50,000 miles, the charcoal canister (catalytic converter) went out. No help now at 89,000 miles. The transmission went out. Again, I called Toyota. No help. It is unfortunate that I have a '99 Toyota Sienna with the same charcoal canister issue, but with 114,000 miles, the transmission still works. How can Toyota say they do not have a defective transmission or a defective part? My '99 Plymouth Voyager still runs with 249,000 miles with no transmission or catalytic converter issue.

Our story is that we bought a 2006 Toyota Sienna from a dealer in '06. In February 2010, the passenger side sliding door stopped opening automatically but could still be opened manually. The dealer said a "switch" failed and repair would be around $600. Later that year, the driver's side sliding door failed, and does not open at all.

We got a 2008 Toyota Sienna. We have the extended 100,000-mile warranty at 95,000 miles, then the car smokes. We took it to a dealer who said it has to happen for them. I got it to smoke, and then I was told that the engine was bad and that any sludge and any missing oil changes not accounted for negates warranty. Also, they said that city driving is considered "extreme" conditions, and that it can negate warranty. At this point, we have no resolution and a limping car. Oil levels are to be checked by us after someone changes it because they require 6.5 quarts and not the five quarts that many shops consider standard. This is ridiculous!

My 2004 Toyota Sienna has a defective driver's side door (the check strap inside the door broke off the wield). Toyota knew of hundreds of such complaints, but did not do a recall. Instead, they allegedly extended the warranty to 50,000 miles. I never received any information from Toyota regarding the potential problem and it doesn't appear that Toyota sent any owners such info. Regardless, the problem didn't surface in my vehicle until about 55,000 to 60,000 miles. Toyota shops claim they have to replace the door at a cost of $2,500, and Toyota will not cover the repair/replacement.

Toyota Sienna 2004 door module flaw. Toyota will not resolve nor help resolve.

We have a 2006 Toyota Sienna (I think that we are the only owners of this type) and we bought the extended warranty for six years especially to cover the repairs while we were getting the vehicle paid for. The caliper release pin is faulty and has ruined both the brakes and the brake pads. Also, the glove compartment lock mechanism needs to be replaced. Everything costs about $600. They say that none is covered by the warranty. Is this fraud? What good is the warranty? We don't have a lot of money. We bought a new van in hopes that we would not be bombarded with repairs. We are careful with the van and nobody but my husband drives it. We hope that nothing else goes wrong with it. If I were to rate my overall experience, I will give it 1 star. I assume that means not very good?

I was driving my 2003 Toyota Sienna last Sunday, 8/14/11. I realized that the car was moving faster than usual. I didn't pay much attention at first, but when I came to a red traffic light, I found that it's very difficult to stop the car. I stepped my brake very hard and managed to stop. There was a very loud engine noise. I shifted the transmission gear to parking. The engine noise became much louder. I didn't know what happened, so I drove to a parking place, and turned the car off. I waited about three minutes and restarted the car. This time, there wasn't engine noise, so I thought the problem is gone.

I purchased a used 2006 Toyota Sienna in May 2010. When I test drove the car, the airbag light was flashing. I told the salesman and he said it was just a sensor and they would fix it. They ordered the part and I took it back the next week to have it fixed.

I was in a car accident in my 2002 Toyota Sienna. The car was going about 35-40 miles per hour and hit a car crossing through traffic. Its airbag did not deploy. My quality of life is now pretty bad. My shoulder is so messed up I cannot lift a grocery bag, or do any of the activities I could do before the crash. The impact damaged muscles from the waste up. My voice is chronically hoarse due to muscle damage in my throat.

I have a new Sienna van and the front end is too low to the ground causing all kinds of problems. Why is it so low --styling? Maybe someone should drive it in and out of a parking lot and see all the problems it has!