SAKAEM Logistics

SAKAEM Logistics Reviews

4.3
23 reviews
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Edited by: Joanna Broder

About SAKAEM Logistics

SAKAEM Logistics is a vehicle shipping broker that matches customers with shipping companies based on their needs. Partner shippers transport new and used cars, classic and collector cars, motorcycles and other vehicles using open or closed trailers. Instant online quotes are available, and customers receive regular shipping updates.

Pros
  • Door-to-door pickup and delivery
  • No upfront payments
  • Large network of 20,000-plus vetted carriers
  • Discounts for military personnel
Cons
  • Not a direct carrier
  • Does not ship internationally

SAKAEM Logistics Reviews

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    How do I know I can trust these reviews about SAKAEM Logistics?
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    Page 2 Reviews 5 - 35
    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 22, 2025

    We set up the transport all through email. SAKAEM Logistics was right on time. However, they needed payment a certain way. We accommodated it. It was just a funky way of doing it. Other than that, our vehicle was fine.

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    Customer ServiceStaffDelivery & Shipping

    Reviewed Dec. 8, 2024

    I recently used SAKAEM to move my car approximately 400 miles. My experience with their service was affected by the significant communication barrier I encountered with their representatives. The personnel I interacted with, including the owner and his wife, seemed new to the country and struggled with English. This made communication incredibly challenging, especially when it came to making payments. Though the transport itself was seamless, with the car delivered as promised, the difficulties in understanding and being understood greatly diminished my overall satisfaction.

    The frustration stemmed from having to repeatedly attempt conversations to make sense of even basic discussions. Despite these challenges, the operation itself – transporting the car successfully – was professional, and I believe they did the job they were supposed to. They showed up when they said they would, and got the car there when they said they would. So, the customer service was satisfactory.

    However, due to the communication issues that complicated service interactions greatly, I wouldn't recommend them unconditionally to acquaintances. Despite the outcome being alright, the ongoing miscommunication left a notable impact on my customer journey that prevented a fully confident recommendation.

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    Customer ServicePriceStaff

    Reviewed Dec. 8, 2024

    I came across SAKAEM Logistics through one of their ads mainly due to the competitive quote they offered. I decided to use their shipping service to transport my Grand Cherokee Jeep from Springfield, Missouri, back down to Louisiana. The price remained consistent from the initial quote, which was reassuring.

    Particularly noteworthy was the driver responsible for delivering my vehicle. The driver was extremely knowledgeable and helpful during the unloading process, ensuring everything was done correctly at the specified location.

    The customer service, as well as their online tools, are highly commendable, deserving at least a four-star rating for both. Meanwhile, the price standpoint earns five stars given the good value provided.

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    Customer ServiceStaff

    Reviewed Dec. 7, 2024

    I used SAKAEM Logistics back in June for an auto transport service after finding them through positive Google reviews. Their customer service was good. The driver was professional and friendly, managing to deliver my car earlier than expected, which was a pleasant surprise that highlighted their efficient service. Everything was handled perfectly. Overall, I'm very happy and satisfied with the service that he provided.

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    Customer ServicePrice

    Reviewed Sept. 29, 2024

    I used them a couple of times for almost about a year because they were one of the first companies I came across and they took care of me. But I don't use them anymore because they were costing too much and they didn't wanna work with me after I gave them a lot of business. They were charging $200 over what the going rate from Houston to Austin was. It's three hours away and I know that lane. I know it goes for 400 bucks. They can't just charge 600 bucks without some kind of justification and they didn't even wanna talk about it. Their customer service is pretty good though and I would have kept using them if they had worked with me for a little bit.

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    Price

    Reviewed Sept. 15, 2024

    SAKAEM Logistics couldn’t get a truck at the price they quoted me and instead of 900, it was 1,200. But the service was good.

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    Price

    Reviewed Sept. 15, 2024

    Everything was good in my experience with SAKAEM. The quote was fair, too.

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    Customer Service

    Reviewed Sept. 14, 2024

    Dealing with customer service was fine. I used SAKAEM Logistics three times and I will most definitely recommend them.

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    Price

    Reviewed Sept. 14, 2024

    I needed to transport my Genesis G90 and the problem was not so much the price but in choosing who and what was available. I just put in where the guy needed the car picked up and where I needed it brought to, and SAKAEM’s system automatically gave me a price. It was a decent quote but I wasn't too concerned about it. The crew picked up the vehicle from a dealer in Appleton, Wisconsin, and they delivered it to where I live here in Anderson, Indiana.

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 14, 2024

    SAKAEM Logistics was great. The rep guided me between enclosed and not enclosed, and they worked with my schedule a week before. My guy was awesome too. He shipped two cars and a trailer for me from Florida to Pennsylvania, and he did it in less than two days. He crushed it. I can't say enough good things about the experience, and I wanna use SAKAEM Logistics again because I might need a Vespa, a little scooter, transported in the future.

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    PriceStaffDelivery & Shipping

    Reviewed Sept. 13, 2024

    SAKAEM was close to where I wanted the vehicle delivered, and they were reasonable. They did a great job, and I'd use them again. The quote was expensive, but all of them were.

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    Punctuality & Speed

    Reviewed Sept. 13, 2024

    SAKAEM Logistics transported a luxury vehicle for me. The quote was fair and they were careful, quick and efficient. The vehicle got there a bit earlier than what we expected and it was good.

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    SAKAEM Logistics Company Information

    Company Name:
    SAKAEM Logistics
    Address:
    1990 Lakeside Parkway, Ste. 185
    City:
    Tucker
    State/Province:
    GA
    Postal Code:
    30084
    Country:
    United States
    Website:
    www.sakaemlogistics.com