RVshare

RVshare Reviews

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About RVshare

RVshare is an RV rental marketplace with inventory that ranges from simple pop-ups to luxury campers. You can use the RV sharing app to find motorhomes that accommodate up to 10 people. Towable, drivable and pet-friendly accommodations are available.

RVshare Reviews

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    How do I know I can trust these reviews about RVshare?
    • 4,475,815 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Customer Service

    Reviewed Nov. 25, 2022

    They Do NOT honor the 24 hour roadside assistance. We rented our RV and the headlights went out in the middle of nowhere in AL. We called customer service and they refused to send someone out because it was drivable. We were stuck on the highway with no way to drive in the dark.

    Customer Service

    Reviewed July 6, 2022

    Today is July 5, 2022 and I made my final payment for a RV that I rented in February for a trip on August 4 2022 through RVshare.com. An hour later I received an email that the rental was cancelled by the owner. After calling RV share I found out the owner can cancel anytime even the day of the pick up. This trip is a 8 hr drive to get the rental and another 4 hrs to the camp site. The owner relisted the rental as available for the same days and now won’t return any emails. I even offered to pay more money and still no emails. Be careful if you are renting a 2020 Crossroads RV Zinger from Katie in Yankton South Dakota as she may cancel your rental at any time and not communicate at all. Not a good first impression of RVshare.com.

    Verified purchase

    Reviewed Dec. 2, 2021

    I leased this vehicle from 10/9/21 - 10/16/21. The RV was dropped off in Forsyth, GA on 10/9/21 and I drove the RV with my wife and granddaughter to the 1st location about three 3 hours away to Hilton Head Motor Coach Resort, SC. As soon as we pulled onto the interstate, we realized that the refrigerator was moving around so we reached out to RVshare and the owners to get guidance on what to do. The Sing's and RVshare were unresponsive so I asked the Motor Coach Resort for a referral to an RV Service Center in the area that could inspect the RV. The resort staff referred me to RV 1, in Bluffton SC PH# **.

    Two service technicians came to the resort to inspect the RV and stated that the brackets that secured the refrigerator were not installed in the factory or an authorized Coachmen dealer. They stated that the RV should have never been leased until the refrigerator was properly secured. The service technicians secured the refrigerator with a cargo strap so we could drive it safely back to GA. I returned the RV back to the designated drop off location 4 days early on 10/12/21. The RV service technicians told both my wife and I that we were extremely fortunate that the refrigerator did not fall out of place and cause death to a passenger and/or serious damage to the RV.

    Customer ServiceContract & TermsSales & Marketing

    Reviewed Nov. 20, 2021

    We rented an RV, which was materially different than what was advertised and paid for. This entitles bait and switch. Upon delivery, the RV had issues and we only had few minutes to accept the RV as provided. This entitles breach of original contract. Upon completion of the trip, the owner claimed some cosmetic damage that we are not sure how it occurred and RV Share said they are independent mediation experts and have reviewed the dispute and held us responsible and permitted the owner to charge us all sorts of damage replacement costs, processing fees and labor for the repairs.

    We asked for their legal team's information so that we can file a lawsuit in the appropriate court. When questioned if the mediator is public, independent or registered mediator or arbitrator, there was no further response to any of our questions. I learn that they profit from all transactions with a percentage cut derived from all the money collected. If such companies are allowed to continue such malpractice legally or illegally, it only shows how poor our ethical and human civilization has fallen.

    Customer ServicePriceStaff

    Reviewed Oct. 17, 2021

    I had a terrible experience with RVShare and will never use them ever again. In April 2021 we booked an RV for rental in July 2021 and paid the 50% deposit. As we approached the date of our Trip, RV Share took the remaining 50% from our credit card and we had a few courteous exchanges with the owner regarding a meeting place and time for pick up. We drove one hour out of town to meet the owner and pick up the rental. As we arrived at the gate of the RV storage facility as directed by the owner we were met by a closed gated. We then received a call from the owner telling us that we could not get the RV because there was a technical issue with it. He said it was smoking and would not start (which is suspicious as how can it smoke if it does not start...)

    He told us to go back home and talk to RV Share. We did reach out to the company for alternatives. We were offered two RVs not for that day but for the following day, the RVs were smaller, older and substantially more expensive than the one we had booked originally. After some haggling we got our money back but our vacation was in shambles. Luckily we reach out to regular RV Rental companies and were on our way the next day with an RV from El Monte at a price comparable to what we had with RV Share.

    I expected to be able to leave the owner a negative review but after talking to RV Share I was told that because the reservation had been cancelled (by the owner) there was no way we could leave a review. This is their exact reply: "I'm really sorry to tell you that Myriam, however, if the reservation is not completed the renter can't post a review. In order to post a review, the reservation must be completed and the status should be rental completed."

    The bottom line is that you have zero protection when you rent through RV Share, even when you have paid 100% of the rental you can be left stranded and the company has no obligation to match the price you have paid and the travel dates you have booked. To make matters worse they protect unscrupulous owners preventing you from leaving feedback even though they know you have been screwed. When we rented from El Monte they had lots of identical RVs on the lot and in the event of a technical issue they would have put us in an alternative vehicle right away. Why on earth would I trust RV Share ever again.

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    RVshare Company Information

    Company Name:
    RVshare
    Website:
    rvshare.com