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RVshare is an RV rental marketplace with inventory that ranges from simple pop-ups to luxury campers. You can use the RV sharing app to find motorhomes that accommodate up to 10 people. Towable, drivable and pet-friendly accommodations are available.
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Reviewed Oct. 17, 2021
I had a terrible experience with RVShare and will never use them ever again. In April 2021 we booked an RV for rental in July 2021 and paid the 50% deposit. As we approached the date of our Trip, RV Share took the remaining 50% from our credit card and we had a few courteous exchanges with the owner regarding a meeting place and time for pick up. We drove one hour out of town to meet the owner and pick up the rental. As we arrived at the gate of the RV storage facility as directed by the owner we were met by a closed gated. We then received a call from the owner telling us that we could not get the RV because there was a technical issue with it. He said it was smoking and would not start (which is suspicious as how can it smoke if it does not start...)
He told us to go back home and talk to RV Share. We did reach out to the company for alternatives. We were offered two RVs not for that day but for the following day, the RVs were smaller, older and substantially more expensive than the one we had booked originally. After some haggling we got our money back but our vacation was in shambles. Luckily we reach out to regular RV Rental companies and were on our way the next day with an RV from El Monte at a price comparable to what we had with RV Share.
I expected to be able to leave the owner a negative review but after talking to RV Share I was told that because the reservation had been cancelled (by the owner) there was no way we could leave a review. This is their exact reply: "I'm really sorry to tell you that Myriam, however, if the reservation is not completed the renter can't post a review. In order to post a review, the reservation must be completed and the status should be rental completed."
The bottom line is that you have zero protection when you rent through RV Share, even when you have paid 100% of the rental you can be left stranded and the company has no obligation to match the price you have paid and the travel dates you have booked. To make matters worse they protect unscrupulous owners preventing you from leaving feedback even though they know you have been screwed. When we rented from El Monte they had lots of identical RVs on the lot and in the event of a technical issue they would have put us in an alternative vehicle right away. Why on earth would I trust RV Share ever again.
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