RoadRunner Auto Transport

RoadRunner Auto Transport

 4.8/5 (63 reviews)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Live agent
Saved
RoadRunner Auto Transport

About RoadRunner Auto Transport

Road Runner Auto Transport is rated #1 trusted car shipping company by customers. Experienced and professional staff work around the clock to ensure each customer has a positive shipping experience. Our team of expert shipping coordinators arrange fully insured transport with no deposit ever required. Reliable customer support is always available to keep customers updated on the progress of their shipments. Perks like live online vehicle tracking offer customers peace of mind and ease throughout their entire shipment. Our customers feel confident knowing their transport was arranged by experts and that reliable customer support is always available. Visit our website to learn more about our services and get a free instant car shipping quote today!

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Ships anywhere in US
  • Ships almost any type of vehicle
  • 24/7 tracking
  • Door-to-door shipping

Cons

  • No terminal-to-terminal shipping

Bottom Line

Roadrunner is a reliable shipping option for auto transport anywhere in the United States. Though they don’t offer terminal-to-terminal shipping, they can ship almost any type of vehicle.

Top RoadRunner Auto Transport Reviews

How do I know I can trust these reviews about RoadRunner Auto Transport?
  • 4,213,724 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Rated with 5 stars
Verified

The representative that helped schedule everything kept me informed of everything that was going on. The man who picked up our cars and dropped them off was amazing. Extremely pro...

Read full review
Rated with 5 stars
Verified

Loved how friendly and reliable. Had a great experience and would use and recommend again to anyone looking to have a worry free experience. The communication was excellent. Was o...

Read full review

About Roadrunner

Roadrunner Auto Transport is a car shipping company that operates as a broker, connecting consumers with reliable trucking companies to haul vehicles. They offer 24/7 tracking that lets customers know where their vehicle is at any given moment. Roadrunner Auto Transport reviews mention excellent customer service, clear communication and quick transportation. Roadrunner can ship almost any vehicle anywhere in the United States.

Roadrunner cost

The cost to transport a car varies based on many factors, including season, type of transport, and pickup and dropoff locations. On average, though, Roadrunner says it would cost at least $800 to ship a sedan 1000 miles in an open carrier in the summertime — summertime is a popular season to ship a car and costs more than in the winter. Transport times are estimated but normally take around 2-4 days.

Additional fees are typical for upgraded shipping options, including but not limited to top-load, enclosed transport and expedited shipping. Roadrunner currently offers discounts for military members, so make sure to ask about this discount if you are interested.

All shipments are insured, so customers can rest easy that they are covered even in the rare case of damage to their vehicle. However, Roadrunner does offer the option to include additional coverage.

Roadrunner shipping options

Interstate Roadrunner auto transport is available because Roadrunner provides shipping services nationwide. Roadrunner can ship to or from anywhere in the United States including Hawaii, Alaska and Puerto Rico, plus anywhere in the Caribbean. Roadrunner offers door-to-door services due to its convenience for customers and can ship sedans, classic or inoperable cars, trucks, SUVs, vans, motorcycles, limousines, RVs and heavy equipment like tractors.

  • Shipping nationwide
  • Ships classic and inoperable cars
  • Ships motorcycles, trucks and other vehicles
  • 24/7 tracking
  • Door-to-door shipping

How does Roadrunner work?

Roadrunner makes vehicle shipping easy by providing lots of informative, in-depth content on their site. You can select your state, view popular routes and see the carrier availability rating. Remember, make sure to plan your move in advance. Popular routes with high carrier availability are the easiest routes to find drivers, but rarely traveled roads with low availability mean it will be harder to find transportation.

For a free Roadrunner quote, customers can call directly. A Roadrunner representative will provide them with a quote over the phone. Quotes are also available on Roadrunner’s website by entering the car’s details, shipment date, name, number and e-mail.

Once the vehicle has been shipped, Roadrunner Auto Transport tracking is available 24/7. Customers can easily check their vehicle’s status on the website by entering their booking number. Roadrunner customer service hours are 9 to 9 EST on weekdays. Once the vehicle has arrived, both you and the driver should inspect the vehicle to make sure it has no damage.

Do we recommend Roadrunner?

We recommend Roadrunner for your auto transport needs. They can ship nearly any vehicle, and other things like boats or heavy equipment, anywhere in the US and the Caribbean. Their 24/7 tracking helps you stay informed and keeps drivers accountable. Furthermore, their door-to-door shipping makes moving your car as effortless as possible.

RoadRunner Auto Transport Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
Any
  • Any
  • Rated with 5 stars
  • Rated with 4 stars
  • Rated with 3 stars
  • Rated with 2 stars
  • Rated with 1 star

A link has directed you to this review. Its location on this page may change next time you visit.

2 featured reviews
How do I know I can trust these reviews about RoadRunner Auto Transport?
  • 4,213,724 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 7, 2022

Upon contacting your company I received courteous service and valid information. I was contacted a few days before pickup to answer any questions I might have. The car was picked up upon the time/date asked from Florida. It was delivered a few days later to Tucson AZ. The driver contacted me in total 4 times to confirm his progress. On the day of delivery the driver again called 3 times to arrange pick up on RTE 10. When I arrived the car was unloaded engine warmed and ready to go. The driver Darrell I found amiable, polite and affable. The whole episode was well-run, easy and stress-free. I whole heartily thank you and have no qualms to recommend your organization to whoever requires your services.

Be the first one to find this review helpful

Not sure how to choose?

Get buying tips about Auto Transporters delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 9, 2022

    My experience with RoadRunner was awesome from start to finish. Pick up & drop off were as scheduled!! Asked driver when he'd arrive & he dropped off my truck almost to the minute that he said he would! The stress of a cross country move is enough alone but the driver relieved any additional stress by getting my truck here safe and sound AND in only 2 days. Price quoted is what I paid and nothing hidden or additional. Would definitely recommend to friends and family.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 8, 2022

    The reservation process was sooo quick and easy, mind you I did a last minute reservation and they were able to fit me in for the next day. My delivery driver deserves a bonus! He got my car here 2 days earlier than the quote AND fixed my front and back bumpers!! When I asked him if I could tip him, he declined and said it was his pleasure to help. I’m recommending this place and will be using you all again if I move again. Thank you.

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: June 6, 2022

    Our truck was picked up as expected but not delivered as promised. The driver called us stating that he could not deliver it to the address we provided because the streets in Siesta Keys are too narrow - that part is understood - and that the only choice was for us to pick it up June 2 at the main office. We arrived from New York at 9:30 pm on June 1st to the rental home. We had no way to go anywhere to get food and we had no clothes. Our luggage was in the truck. The morning after we called the main office and we were told that someone could have driven the truck to the house the night we arrived but THE DRIVER had told them that we had decided to pick it up the morning after. So… 30 dollars later paid for the taxi ride we got our truck at the main office. Other than that the truck was in good condition…. No complaints about that.

    18 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 1, 2022

    My car was transported from New Jersey to Clearwater Florida. From the first point of communication with Road Runner to the end it was always professional. I interacted with several reps before making my decision to trust them with my transport and every time they answered all of my questions and went into in depth answers giving me assurance I could trust them every part of the way. The transporter was so nice and stayed in contact with me regarding my vehicle, also provided photos. My car was clean and intact upon delivery. I give 5 stars across the board! And I have already recommended Road Runner to a family member. Thank you so much!

    23 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 11, 2023

    Good communication on booking. Accommodated my request to pick up on an exact day, in the AM. Great communication from driver the day before. Kind, polite and flexible on pick up, while still respecting my small window. Delivery was flawless and was also polite and accommodating. Car was in perfect condition.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 10, 2023

    It was a smooth process online to get a quote and to schedule. The driver did an excellent job and accommodated last minute changes in pickup and drop off locations. The car was delivered in a snow storm and will still on schedule.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 10, 2023

    Although the pick up time was a day late, my car arrived as promised with no problems. The driver inspected upon pick up and sent pictures to me upon delivery. I was unable to be there on delivery, so the driver hid the key in a spot I designated. Overall, a good experience.

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 7, 2023

    Used many transportation companies for shipping my classic cars. First time I used Roadrunner. Honestly I don't have much good to say with the other companies but with Roadrunner I was happily surprised. It could not of gone any smoother. I was referred to them by a friend who buys many classic cars. I know in the future Roadrunner is who I will use. Highly recommend.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Feb. 20, 2023

    I strongly do not recommend it. I am having a very bad experience. As fast as I received a call a second when I made a quote online, I can't reach anyone and my emails remain unanswered (3 emails since last week) since they cashed my money. First of all, online I got a quote of $1325 to move my BMW X3 M40i from Van Nuys CA to BRONX, when the salesman called he changed the price to $1425, which we paid. The vehicle that was supposed to be picked up on February 04 was not picked up until February 07 and they had assured me that the vehicle would be delivered on February 13.

    Today, February 20th, I still haven't received my vehicle, I can't reach the drivers (they never pick up the phone, it's them who call you but nobody can call them) and on top of that, the salesmen Joseph Welna & Lana Ramis don't answer my emails anymore. The vehicle that I was supposed to receive since February 13th to load it in a boat for export is still not delivered and my reservation is lost. I strongly advise against this company, a very bad service since they cashed my money.

    RoadRunner Auto Transport response

    Abdoulaye, because of circumstances that cannot be anticipated during ground transportation we always advise that all dates associated with transport are estimated and are subject to change. Additionally, our sales representative typically assist with the initial booking of your reservation and any inquiries after then are routed to our dedicated customer service team. We understand your vehicle was delivered on 2/19 apologize for any inconvenience this delay may have caused you.

    Be the first one to find this review helpful
    Loading more reviews...

    RoadRunner Auto Transport Company Information

    Social media:
    Company Name:
    RoadRunner Auto Transport
    Year Founded:
    2010
    Address:
    1055 Stewart Ave
    City:
    Bethpage
    State/Province:
    NY
    Postal Code:
    11714
    Country:
    United States
    Website:
    www.roadrunnerautotransport.com