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RoadRunner Auto Transport Reviews

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About RoadRunner Auto Transport

RoadRunner Auto Transport is a car shipping broker. A team of shipping coordinators arranges fully insured transport with no deposit required. This auto transport provider operates throughout the U.S. and has earned a number of very positive customer reviews on our site. RoadRunner Auto Transport offers 24/7 live online vehicle tracking and free instant car shipping quotes on the company website.

Visit www.roadrunnerautotransport.com
Pros
  • Ships anywhere in U.S.
  • Ships almost any type of vehicle
  • 24/7 online vehicle tracking
  • Door-to-door shipping
Cons
  • No terminal-to-terminal shipping

Helpful Reviews

Brooklyn, NY
Verified purchase
I recently had my Hyundai Sonata transported from New York to Ohio, and the experience was outstanding from start to finish. The company was very professional, responsive, and kep...

Read more

Decatur, TX
Verified purchase
My Suburban was delivered just as shipped. Nothing inside the truck moved or shifted. Delivery was timely and efficient. The customer service was thorough and provided timely updates...

Read more

What is RoadRunner Auto Transport?

RoadRunner Auto Transport is a car shipping company that operates as a broker, connecting consumers with reliable trucking companies to haul vehicles. It offers 24/7 tracking that lets customers know where their vehicle is at any moment during the shipping process. RoadRunner Auto Transport reviews mention excellent customer service, clear communication and quick transportation. RoadRunner can ship almost any vehicle anywhere in the United States.

How RoadRunner Auto Transport works

You can get started with RoadRunner Auto Transport by visiting its website and filling out a short form to request a quote to ship your vehicle. You’ll enter some details about your car and the shipment date along with your name, number and email. Customers can also get a quote by calling RoadRunner directly.

Transportation is typically easier to find on popular routes, while less-traveled routes may have fewer available carriers and drivers. The number of available carriers can impact the price.

Once your vehicle has been shipped, RoadRunner Auto Transport online tracking is available 24/7. Customers can easily check their vehicle’s status on the website by entering their booking number.

RoadRunner’s customer service hours are 9 a.m. to 10 p.m. Eastern time on weekdays and 9 a.m. to 5 p.m. on Saturdays. Once your vehicle has arrived, both you and the driver should inspect it to make sure it wasn’t damaged on the route.

RoadRunner Auto Transport shipping options

RoadRunner Auto Transport provides shipping services nationwide. RoadRunner can ship to or from anywhere in the United States, including Hawaii, Alaska and Puerto Rico. It also offers services across parts of the Caribbean.

RoadRunner offers door-to-door shipping. It can ship sedans, classic or inoperable cars, trucks, SUVs, vans, motorcycles, limousines, RVs, boats and heavy equipment, like tractors.

You can choose from a few shipping options for your vehicle. The two most common shipping options are open carrier shipping and enclosed carrier chipping.

  • Open carriers are generally cheaper and transport up to 10 vehicles at one time. Your vehicle will be exposed to the elements, but this option is often the fastest and most cost effective.
  • Enclosed carriers offer more protection during transportation because your vehicle is protected from the elements. This option is usually more expensive, so it may make sense if you have a high-value, luxury or vintage vehicle that needs extra care.

Other RoadRunner shipping options include dealership shipping, corporate vehicle shipping and shipping options and discounts for military members.

RoadRunner Auto Transport cost

The cost to transport a car with RoadRunner Auto Transport varies based on many factors, including season, transport type (open or enclosed) and pickup and drop-off locations. RoadRunner estimates the national average cost to ship a car is $1,215.

Transport times normally take around two to four days, but this timeline depends on the distance you’re shipping your vehicle. In general, summertime is the most expensive time to ship a car. You can have your car shipped on the top-level of the carrier for an additional $99. RoadRunner doesn’t require an upfront deposit, so you won’t have to pay anything until the day your vehicle is scheduled for pickup.

Shipping a 2025 Toyota Corolla

The table below reflects the cost to ship a 2025 Toyota Corolla in the summer with four weeks' notice. As a reminder, the summer is often the most expensive time to ship a vehicle. All pricing is accurate at the time of publishing.

RoadRunner Auto Transport coverage

All RoadRunner Auto Transport shipments include basic liability coverage. However, RoadRunner offers the option to add additional coverage with its premium shipping options.

FAQ

Where is RoadRunner Auto Transport available?

RoadRunner ships vehicles anywhere in the United States, including Alaska and Hawaii. It also offers auto transport to Puerto Rico and the following ports in the Caribbean:

  • Anguilla
  • Antigua
  • Barbados
  • British Virgin Islands
  • Caribbean Netherlands
  • Costa Rica
  • Dominican Republic
  • Guatemala
  • Haiti
  • Honduras
  • Montserrat
  • Panama
  • St. Kitts and Nevis
  • St. Maarten
  • Trinidad
  • U.S. Virgin Islands
Is RoadRunner Auto Transport a broker or carrier?

RoadRunner is an auto transport broker, which means they work with a preferred network of transport companies to ensure your vehicle or fleet is shipped safely and efficiently to its destination.

Does RoadRunner Auto Transport offer instant quotes?

Yes, RoadRunner Auto Transport offers a very easy process compared to other transporters, with instant quotes available online within seconds.

How much gas should I put in my vehicle before it ships?

RoadRunner recommends having a quarter of a tank of gas in your car. This amount ensures there is enough fuel to load and unload your vehicle without adding unnecessary weight.

Can I put personal items in my vehicle for shipping?

Yes, RoadRunner allows customers to put personal items in their vehicle as long as the total weight of the items does not exceed 100 pounds and they are stored in the trunk or the back seat of the vehicle below the window line.

Still have questions?

Is RoadRunner Auto Transport legit?

Yes, RoadRunner Auto Transport is a legitimate provider if you need to ship your car. It can ship nearly any vehicle as well as boats, motorcycles and heavy equipment, anywhere in the U.S. Its 24/7 online tracking helps you stay informed and keeps drivers accountable. The company offers a free instant quote tool on its website, so you can easily estimate the costs to ship your vehicle.

RoadRunner Auto Transport Reviews

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    How do I know I can trust these reviews about RoadRunner Auto Transport?
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    Page 1 Reviews 0 - 35
    Verified purchase
    TechPricePunctuality & SpeedStaff

    Reviewed Sept. 29, 2026

    Road Runner Transport is a broker for transport, not the actual transport company so when you contract with them your experience will be based on whatever company they select for you. My company did however deliver the car very quickly and on time. When there was an issue at pickup because of the urgency of the purchase they helped get everything fixed immediately and even came back to get the car after a slight delay. The car was delivered on time and when I needed information on timing they were accurate and able to help narrow down the delivery window. They were significantly cheaper than the dealers “preferred” transport so I was happy with the experience

    Thanks for your vote!
    RoadRunner Auto Transport
    Response from RoadRunner Auto Transport

    We’re happy to hear everything worked out well with your vehicle transport. It’s great to know the pickup issue was resolved quickly and that the carrier was able to accommodate the slight delay while keeping you updated on the delivery timing. We really appreciate you sharing your experience and are glad we could help make the process easier for you. Thank you for choosing RoadRunner!

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      Verified purchase
      StaffTransparencyCommunication

      Reviewed Sept. 28, 2026

      The driver who came to pick up, our vehicle was very courteous and caring. He kept me updated daily, and when he was arriving in the area, he updated me further. If he had any delays, my brothers received the vehicle intact and said the driver was very courteous to him also, the service was great. We are very happy with this and if we plan to move any vehicles in the future, we will use Roadrunner again.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re so happy to hear you had such a great experience with your vehicle transport. It’s great to hear the carrier kept you updated throughout the process and that everything went smoothly. We really appreciate your kind words and are grateful you’d choose RoadRunner again for any future vehicle transport needs!

      Verified purchase
      Customer ServiceStaffTransparency

      Reviewed July 28, 2026

      We were very happy with our auto transport service with RoadRunner. The communication was top notch from start to finish. Sergey, our driver, was very professional and easy to work with. He was in regular contact with us from before the pickup through the drop off and provided updates and his location so that we could easily track his progress. We would definitely use RoadRunner again for any shipping needs.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We're delighted to hear you were happy with your vehicle transport experience. It's great to know the communication throughout the process met your expectations and that the carrier kept you informed with regular updates from pickup through delivery. We appreciate your kind words and are grateful for your recommendation. Thank you for choosing us to coordinate your shipment, and we look forward to assisting you again in the future.

      Verified purchase
      PricePunctuality & SpeedStaff

      Reviewed July 23, 2026

      We were concerned when the car sat at the shipping yard all week, but somehow they still managed to deliver in the narrow window we needed. Pickup and Dropoff went smoothly and the guys were professional. Went above and beyond delivering a day early to help us with our schedule. Note that not all carriers have Roadrunner's personal items policy and we were almost charged for personal items, but it worked out when we pointed out the Roadrunner policy of 100 lbs or less/secured/out-of-sight.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We're glad everything came together and that your vehicle was delivered within the timeframe you needed. We understand your concern while it was awaiting shipment, and we're happy the delivery ultimately aligned with your schedule. We also appreciate you mentioning the personal items issue. We will make sure to remind carriers about the policy. We're pleased everything was resolved, and we truly appreciate you taking the time to share your experience. Thank you for choosing us to assist with your vehicle transport.

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed July 15, 2026

      I highly recommend RoadRunner Transport for your car shipping needs. Moving cross-country is stressful on its own but to not have to worry about your car arriving on time was an added bonus. That is what RoadRunner was for us. We had booked with a different auto transport company months in advance and when it was time for them to pick up the car, the communication was lacking. Towards the end of the week I became concerned as my car was not picked up. I called RoadRunner and not only did they find a driver in 2 days but they communicated via text and email every step of the way. It was a huge comfort knowing my car would arrive as scheduled and they delivered on such short notice. I will always use RoadRunner Auto Transport for all of my future car transport needs!

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We're thrilled to hear we could help when you needed transportation on short notice. We understand how stressful a cross country move can be, and we're glad our team was able to quickly coordinate your shipment and keep you informed throughout the process. Thank you for your recommendation and for giving us the opportunity to assist you. We look forward to helping you again whenever you need transportation in the future.

      Profile pic of the author.
      Customer ServiceContract & TermsPricePunctuality & SpeedRatesTransparency

      Reviewed Sept. 30, 2026

      Very disappointing experience — $1,200 quote became $1,800 after a 12-day wait. I booked RoadRunner Auto Transport after receiving a $1,200 quote and being told to expect pickup within approximately 72 hours. Instead, I waited 12 days. After waiting that long, I finally received a call from dispatch saying they were ready to pick up my vehicle. I agreed to proceed. I was then told that the price had increased from $1,200 to $1,800 — a $600 increase. I asked why the price had changed so significantly after I had already waited 12 days. Rather than receiving a clear explanation, I was simply asked whether I wanted to cancel. I said yes.

      The booking was canceled within seconds, and the dispatcher ended the call. My booking number is **, and I still have the original shipment confirmation and documentation from RoadRunner. What disappointed me most was not simply the delay. It was the combination of the 72-hour pickup expectation, the 12-day wait, and then a $600 price increase when pickup was finally being arranged. I ultimately had to make other arrangements to transport the vehicle.

      I am posting this review based solely on my personal experience and the documentation I received. I believe potential customers should know exactly what happened so they can ask the right questions before booking. If you use RoadRunner, I strongly recommend getting the total price, pickup timeframe, and any conditions that could change the price clearly documented before committing. Keep your confirmation and all communications. RoadRunner later responded to my review saying they could not locate my booking. I provided the booking number ** and have the original confirmation. This review is about my actual transaction and my direct experience with the company.

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      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re truly sorry for the frustration and inconvenience this experience caused. Regarding the rate adjustment, there are times when a surge in demand around a customer’s desired shipment dates can result in limited carrier availability. In these situations, an optional rate increase may be offered to help secure a carrier and prevent further delays. Customers are always free to decline the updated rate or cancel their booking at no charge. We see that you chose to cancel. We’re sorry we weren’t able to provide the experience you expected, and we appreciate you sharing your feedback.

      Verified purchase

      Reviewed Sept. 29, 2026

      Vehicle delivered within 48 hours. Perfect condition.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      It’s great to hear your vehicle made it to you so quickly and arrived in perfect condition. We appreciate you sharing the outcome and trusting RoadRunner to help with your transport!

      Verified purchase
      Customer ServiceStaff

      Reviewed Sept. 29, 2026

      Really happy with my experience! Everything went smoothly, communication was great, and my car arrived exactly as expected. The whole process was easy and stress-free, and everyone I dealt with was helpful and friendly. Would definitely use them again!

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re so happy to hear everything went smoothly and that you found the process easy from beginning to end. It’s great to know the communication and service were what you expected. We really appreciate you sharing your experience and would love to work with you again in the future!

      Verified purchase
      PriceRates

      Reviewed Sept. 28, 2026

      They deliver on time, hassle-free. Good prices and overall expedite delivery. I've used them two times now and it has been a good experience.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Thank you so much for taking the time to leave such positive feedback. We’re so glad you had a great experience both times. We hope to assist you again in the future.

      Verified purchase
      Staff

      Reviewed Sept. 28, 2026

      When asking to ship my son's car the Washington DC, I had no idea what to expect. Roadrunner made the process very easy. The car was delivered on time in excellent condition, and there were no negative issues.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We appreciate you sharing this feedback! It’s great to hear that everything went smoothly and that your vehicle arrived in excellent condition. Thank you for choosing RoadRunner, and we hope to work with you again down the road!

      Verified purchase
      Staff

      Reviewed Sept. 28, 2026

      Friendly and helpful driver - communicated well on both pickup and delivery - worked with us to find a good and close pickup location on both ends.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re so happy to hear you had a positive experience with the carrier! We appreciate you sharing your feedback and taking the time to leave us a review. It means a lot to our team!

      Verified purchase
      Customer ServicePriceStaff

      Reviewed Sept. 28, 2026

      Excellent customer service. My vehicle was picked up and delivered as estimated, and the cost was very reasonable.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      It’s great to hear everything came together smoothly with your shipment. We’re especially happy that the timing and pricing worked well for you. Thanks for sharing your experience with us!

      Verified purchase
      Staff

      Reviewed Sept. 28, 2026

      Everything is so excellent - super, super, super excellent. I am happy.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We love hearing feedback like this! It’s wonderful to know you were so happy with your experience. Thank you for sharing your kind words with us!

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Aug. 27, 2026

      I had a great experience with Road Runner transporting my car from Chicago to Boston. The driver, Mitri was great! Prompt communication and made pick up and drop off so easy.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re happy to hear you had such a positive experience with your shipment! It’s great to know the communication was prompt and that everything went smoothly from pickup through delivery. We’ll be sure to pass along your kind feedback to the carrier. We appreciate you choosing us and hope to assist you again in the future!

      Verified purchase
      Staff

      Reviewed Aug. 26, 2026

      My pick up and delivery were great, easy and convenient. The driver was a pleasure to work with! Very communicative throughout the process! Thank you!

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re glad to hear everything went well with your shipment! It’s great to know the carrier was communicative and made the pickup and delivery process easy and convenient. We appreciate you sharing your experience and hope to assist you again in the future!

      Customer ServicePunctuality & SpeedStaffTransparencyCommunication

      Reviewed Aug. 24, 2026

      Do NOT book with RoadRunner Auto Transport. I scheduled a vehicle pickup with RoadRunner, and the scheduled pickup date came and went with absolutely no communication from the company. No call, no email, no update—nothing. I tried repeatedly to contact them by phone and email and could not get a response. Their so-called “live chat” was no help either; it appeared to be nothing more than automated/AI-generated responses and provided no actual assistance.

      After being left with no pickup and no communication, I finally gave up and booked with another transport company. I was shocked when they told me I was the third person in just one week who had come to them after having the same type of experience with RoadRunner. This was incredibly frustrating and a complete waste of my time. If a company cannot fulfill a scheduled pickup, the very least they can do is communicate with the customer. Save yourself the trouble and frustration and use another company. I would absolutely not recommend RoadRunner Auto Transport.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We sincerely apologize for the lack of communication you experienced regarding your pickup. We understand how frustrating it is to have your scheduled pickup date pass without receiving an update, and we’re sorry we fell short in keeping you informed.

      We take communication seriously and regret that we did not provide the updates and assistance you expected throughout the process. We appreciate you sharing your feedback and are sorry for the frustration and inconvenience this caused.

      Verified purchase
      Staff

      Reviewed Aug. 21, 2026

      This is truly legit company, with professional service. Highly recommend! I could not be a happier customer. All I can say is thank you!

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re thrilled to hear how happy you were with your experience! Providing professional and reliable service is always our goal, and we truly appreciate your recommendation. Thank you for choosing RoadRunner and for taking the time to share such wonderful feedback!

      Verified purchase
      Customer ServicePricePunctuality & SpeedRates

      Reviewed Aug. 21, 2026

      The actual price was 25% higher than the original quote. The actual price was only provided a day or two prior to pickup, so that was pretty much a, "Take it or leave it" moment. The actual pickup date was only provided a very, very close to what I was told had to be a weeklong target pickup. Both these left me wondering what the use was in reserving with RoadRunner months in advance. That said, kudos to the independent carrier that did pick up the car, kept in touch with us prior to pickup, during transport, and to delivery. The car was delivered, undamaged, and within the expected time period. Wait times to contact RoadRunner's customer service is very, very long. I don't have reason to ship cars very often, but the next time I do, I'll be interested to see the experience with one of Road Runner's competitors.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re sorry for the frustration surrounding the timing of the rate adjustment, carrier assignment, and communication.

      Regarding the rate adjustment, there are times when a surge in demand around a customer’s desired shipment dates can lead to limited carrier availability. In these situations, an optional rate increase may be offered to help accommodate the requested timeframe. Customers are always free to decline the updated rate or cancel the order at no charge.

      We also sincerely apologize for the lengthy wait times when trying to reach our customer service team. That is not the level of communication we aim to provide. We’re glad to hear that the carrier assigned to your shipment kept you informed throughout the process and that your vehicle was delivered safely and within the expected timeframe.

      Verified purchase

      Reviewed Aug. 20, 2026

      The service was very efficient. The reservation extremely easy and the company kept me very well informed from beginning to end.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re glad to hear everything went smoothly from start to finish! It’s great to know you found the reservation process easy and felt well informed throughout. We appreciate you taking the time to share your experience and hope to assist you again in the future!

      Profile pic of the author.
      Customer ServicePriceRates

      Reviewed Aug. 19, 2026

      I received a quote from Roadrunner for $1195 and the day before pickup, they changed the price to $1995. When I called to discuss the change, the dispatcher got verbally abusive and wouldn't even let me finish a sentence. I finally hung up on him and vowed I would never do business with this company again. Do your homework. Look up the real customer reviews. RoadRunner is a bad choice.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We sincerely apologize for the experience you had with our team. We’re sorry that the rate adjustment and your interaction with our dispatcher left you feeling frustrated and disappointed. This is not the level of service or communication we expect from our team. We will be handling this internally and addressing the concerns you raised. We truly regret that we did not meet your expectations.

      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 18, 2026

      We had our son’s car shipped from Illinois to Arizona from college. Spoke to the agent, booked it with absolutely no problem over phone and they delivered. No problems at all and on time! Nestor was our driver, who was friendly and did a great job.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re happy to hear everything went so well with your vehicle shipment! It’s great to know the process was easy to arrange, communication was consistent, and the vehicle arrived on time and in good condition. We truly appreciate you choosing us to coordinate the shipment!

      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 18, 2026

      Good experience. My car arrived on time as projected at time of pickup. Car was in good shape. Professional driver. Excellent communication while car was in transit.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re glad to hear you had a good experience with your shipment! It’s great to know your vehicle arrived in good condition and that the communication throughout the process kept you informed. We appreciate your feedback and the opportunity to help coordinate your vehicle transport!

      Customer ServicePunctuality & SpeedTransparencyCommunication

      Reviewed Aug. 18, 2026

      Ok, RoadRunner, don’t make me leave a bad review. I was getting automated updates up until Friday that our shipment was confirmed and on schedule. The pick up date has come and gone and now they are 3 days past due with no updates on when the car will be picked up. I just know that I’m going to have to pay more if the find a carrier or if I have to find another carrier and no telling now when my son’s car will arrive so he can get to and from campus. This is so disappointing because there has been no communication from Roadrunner. We just sit and wait. And all for $2,000+!!!

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We sincerely apologize for the frustration and lack of communication you experienced. We did attempt to reach out to you regarding your order, and we understand how disappointing it is to have your expected pickup date pass without a confirmed carrier. All pickup and delivery dates and times are estimated and are not guaranteed, as carrier availability can vary based on location and timing.

      At this time, your order has been cancelled so you can explore other transportation options that may better accommodate your needs and timeline. We are truly sorry that we were unable to provide the experience you expected and for the inconvenience this situation caused.

      Verified purchase

      Reviewed Aug. 15, 2026

      Everything was picked up and delivered on time. The car was delivered earlier than I thought.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re happy to hear everything stayed on schedule and that your vehicle arrived sooner than expected. We appreciate you trusting us to arrange your transport and are glad we could provide a positive experience!

      Verified purchase
      Staff

      Reviewed Aug. 14, 2026

      I had a great experience! The driver was friendly and helpful, my car arrived safely with no damage, and the shipping process was easy.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re glad to hear you had such a positive experience! It’s great to know the carrier was friendly and helpful and that the shipping process was easy from start to finish. We appreciate you choosing us to coordinate your transport!

      Verified purchase

      Reviewed Aug. 13, 2026

      This company was very timely and had great availability! I would recommend them for use for times when you need your vehicle transported at a particular date; they will deliver on their commitment for pick up and delivery.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We truly appreciate your recommendation! We’re happy to hear you had a positive experience with the booking and coordination process. Thank you for trusting us to arrange your vehicle transport, and we appreciate you taking the time to share your feedback!

      Verified purchase
      Staff

      Reviewed Aug. 13, 2026

      First time transporting a car, the whole process was seamless from the booking to the delivery. I was kept informed of every step. Car was picked up on a Thursday morning and delivered on Sunday. No issues, Tomas the driver was fantastic.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re so glad your first car shipping experience was a positive one! Keeping you informed throughout the process is important to us, and we’re happy to hear everything went well from booking through delivery. We truly appreciate your kind words and look forward to helping coordinate your transport again!

      Verified purchase

      Reviewed Aug. 12, 2026

      My car was shipped on time, very accurate and reliable. Thank you TY.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re glad to hear your vehicle arrived on time and that you found the process reliable. We appreciate you taking the time to share your experience with us!

      Verified purchase
      Customer ServicePunctuality & SpeedStaffCommunication

      Reviewed Aug. 10, 2026

      In the whole process, platform and driver have timely communications so I know the status of every step in car shipping. The driver called me a couple of times to schedule car delivery to keep me posted.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We appreciate your feedback and are pleased to hear that communication was consistent throughout the process. It’s great to know you received timely updates and that the carrier kept you informed while coordinating the delivery.

      Verified purchase
      PricePunctuality & SpeedRates

      Reviewed Aug. 4, 2026

      When searching for a transport I received 4 quotes, Roadrunner had the best pricing, hundreds less than the next two. Picked up within two days of booking and delivered two days early. Very satisfied.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We appreciate you taking the time to share your experience. We're glad we were able to provide a competitive rate and coordinate your shipment quickly. It's great to hear everything came together ahead of schedule, and we thank you for trusting us to help with your vehicle transport.

      Verified purchase
      Customer Service

      Reviewed Aug. 4, 2026

      I have used them 4-5 times so far and have been extremely satisfied with their reliability and customer service. I will definitely recommend them. Use them if you have to transport your vehicle hassle-free and worry-free.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Your continued trust means a great deal to us. Knowing you've chosen us multiple times is the highest compliment we could receive. We're grateful for your confidence in our team and appreciate your recommendation. Thank you for allowing us to coordinate your vehicle shipments over the years, and we look forward to assisting you again whenever you need us.

      Verified purchase

      Reviewed July 31, 2026

      The best experience with this company! They actually communicate with you, and are so pleasant. I’ve had horrific experiences before where I had to report my vehicle stolen and report the company to the DOT- not RoadRunner, they gave me white glove service.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We truly appreciate you sharing your experience. We're glad our team kept you informed throughout the process and provided the level of communication and support you were looking for. Coordinating a vehicle shipment should feel straightforward, and we're pleased we were able to make the experience a positive one for you. Thank you for your trust and for choosing us to arrange your vehicle transport.

      Verified purchase
      Punctuality & Speed

      Reviewed July 23, 2026

      This service was AWESOME and exceeded my expectations. I was really satisfied with their coordination and pleasantly surprised with the results. Car arrived early and with no issues from Chicago to San Francisco. Really made life easier for me.

      Thanks for your vote!
      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We’re so glad to hear the service exceeded your expectations. We appreciate you taking the time to share your experience. Making the process easier and less stressful for our customers is always our goal, and we truly appreciate you taking the time to share your experience. Thank you for choosing us to assist with your vehicle transport.

      Verified purchase
      CoveragePunctuality & SpeedStaff

      Reviewed July 16, 2026

      Good service, late by 1 day but better than other companies. Pick up on time. The car hauler was very professional and took a good care of our car. We bought the insurance for peace of mind, though.

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      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We're glad to hear your vehicle was picked up on time and that the carrier took great care throughout the transport. While we understand a one day delay isn't ideal, we appreciate your patience and are happy the overall experience was still a positive one. Thank you for trusting us to coordinate your shipment, and we hope to assist you again in the future.

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      Customer ServicePricePunctuality & SpeedStaffRates

      Reviewed July 7, 2026

      1. Last minute notice of price increase; approximately 1.5 hrs before pickup.
      2. Rude caller informing of increased cost, stated that company I contacted is only a broker and can't guarantee prices...this was not discussed during scheduling transport for vehicle.
      3. No receipt or contact information for company transporting the vehicle.
      4. Damage to personal property, solar light, without any acknowledgement from driver, until after drop off once brought to his attention.

      5. Overall very poor customer service and experience.

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      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Thank you for your feedback. As we discussed over the phone, we sincerely apologize that your experience did not meet your expectations.

      Regarding the rate adjustment, there are times when increased demand around a customer's preferred shipment dates can result in limited carrier availability. In those situations, customers may choose to proceed with an optional rate increase to help secure a carrier sooner, wait until additional carriers become available, or cancel the order at no charge.

      We also apologize for the damage to your solar light. As discussed, we issued a $50 refund to help offset the cost of the damaged item.

      We appreciate you taking the time to speak with us and share your feedback.

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      PriceRates

      Reviewed July 6, 2026

      Great service, would recommend. Just be aware that the pricing given initially might go up after they book a third-party to actually pick up your vehicle, which may or may not be shady. Also, depending on who they book your experience may vary.

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      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We're glad to hear you had a great experience and appreciate your recommendation. We also appreciate you sharing your feedback regarding pricing. The initial rate provided is based on market conditions at the time of booking. Because carrier availability, route demand, fuel costs, and market conditions can change, the rate may be adjusted before a carrier is secured. Any changes are always reviewed with and approved by the customer before moving forward. Thank you for choosing RoadRunner to coordinate your vehicle transport.

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      PricePunctuality & SpeedStaffRates

      Reviewed July 5, 2026

      I was skeptical at first when booking with RoadRunner, only because I've read many horror stories about other companies. Road runner was simple, east and everything was right on schedule. The price was decent and even my driver stayed in touch during transportation. I had 2 cars transported across the Country and I'm so glad I went with Road Runner. Highly recommended!

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      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Thank you for trusting us to help arrange the transport of both of your vehicles. We know choosing a transport company can feel uncertain, so we're glad we could make the booking process straightforward and ensure everything came together as planned. It's great to hear the carrier kept you updated throughout the trip and that both vehicles arrived on schedule. We truly appreciate your recommendation and hope to assist you again in the future.

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      PricePunctuality & SpeedStaff

      Reviewed July 3, 2026

      I cannot express how grateful I am for the promptness and professionalism of Roadrunner Auto Transport. I had a client who reached out to me late Saturday night needing to get her niece out of a difficult situation VERY quickly. A quote was created and after reaching out to my rep Rob ** every effort was made to make sure the car was picked up Monday from a hotel before she caught a plane Tuesday morning. The driver reached out to me and picked the car up at 10:30p. I've always enjoyed partnering with Roadrunner, but the huge assist received to make sure all went smoothly goes way above and beyond. Cannot thank you enough.

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      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      We're incredibly grateful for your thoughtful review and are honored that you trusted us to assist with such an important transport. We're pleased our team was able to coordinate a carrier quickly and help ensure everything came together as planned. Knowing our efforts made a difference means a great deal to us. We truly appreciate your continued partnership with RoadRunner Auto Transport and your trust in our team. We look forward to assisting you again whenever you need us.

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      PricePunctuality & SpeedStaff

      Reviewed July 2, 2026

      Ivan was incredibly kind and so skilled at his job. Very professional, got my car to me when it was scheduled to me, and not a scratch on it! Incredible!! 100% would use Road Runner again. Definitely worth it - long haul of a car with a blown engine from Rawlins, WY to Emmett, ID and it was to us in just 2 days!

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      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Thank you for your wonderful feedback! We're thrilled to hear your vehicle arrived on schedule and in excellent condition after such a long journey. We'll be sure to share your kind words with the carrier regarding their professionalism and care throughout the transport. It means a great deal to know your experience exceeded your expectations, and we truly appreciate your recommendation.

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      Customer ServiceStaff

      Reviewed July 1, 2026

      Extremely well managed delivery of the vehicle. Delivered to California within a day. A day earlier than the promised time. The driver made thorough checks pre pickup and post delivery, ensured that I get those details immediately over email so that I can validate.

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      RoadRunner Auto Transport
      Response from RoadRunner Auto Transport

      Thank you for your thoughtful review! We're delighted to hear your vehicle arrived in California ahead of schedule and that the carrier kept you informed throughout the transport process. We appreciate you choosing us to coordinate your shipment and hope we have the opportunity to assist you again in the future.

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      RoadRunner Auto Transport Company Information

      Company Name:
      RoadRunner Auto Transport
      Year Founded:
      2010
      Address:
      1055 Stewart Ave.
      City:
      Bethpage
      State/Province:
      NY
      Postal Code:
      11714
      Country:
      United States
      Website:
      www.roadrunnerautotransport.com