RoadRunner Auto Transport Reviews
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About RoadRunner Auto Transport
RoadRunner Auto Transport is a car shipping broker. A team of shipping coordinators arranges fully insured transport with no deposit required. RoadRunner offers 24/7 live online vehicle tracking. Free instant car shipping quotes are available on the company website.
- Ships anywhere in U.S.
- Ships almost any type of vehicle
- 24/7 tracking
- Door-to-door shipping
- No terminal-to-terminal shipping
Helpful Reviews
What is RoadRunner Auto Transport?
RoadRunner Auto Transport is a car shipping company that operates as a broker, connecting consumers with reliable trucking companies to haul vehicles. It offers 24/7 tracking that lets customers know where their vehicle is at any given moment. RoadRunner Auto Transport reviews mention excellent customer service, clear communication and quick transportation. RoadRunner can ship almost any vehicle anywhere in the United States.
How RoadRunner Auto Transport works
You can get started with RoadRunner Auto Transport by visiting its website and filling out a short form to request a quote. You’ll enter some details about your car and the shipment date along with your name, number and email. Customers can also get a quote by calling directly.
Transportation is typically easier to find on popular routes, while less-traveled routes may have fewer available carriers and drivers.
Once your vehicle has been shipped, RoadRunner Auto Transport tracking is available 24/7. Customers can easily check their vehicle’s status on the website by entering their booking number.
RoadRunner’s customer service hours are 9 a.m. to 9 p.m. Eastern time on weekdays. Once the vehicle has arrived, both you and the driver should inspect your vehicle to make sure it wasn’t damaged on the route.
RoadRunner Auto Transport shipping options
RoadRunner Auto Transport provides shipping services nationwide. RoadRunner can ship to or from anywhere in the United States, including Hawaii, Alaska and Puerto Rico. It also offers services across parts of the Caribbean.
RoadRunner offers door-to-door shipping. It can ship sedans, classic or inoperable cars, trucks, SUVs, vans, motorcycles, limousines, RVs and heavy equipment, like tractors.
RoadRunner Auto Transport cost
The cost to transport a car with RoadRunner Auto Transport varies based on many factors, including season, transport type (open or enclosed), and pickup and drop-off locations. Transport times normally take around two to four days. In general, summertime is the most expensive time to ship a car. You can have your car shipped on the top-level of the carrier for an additional $99.
RoadRunner offers discounts for military members.
Shipping a 2020 Toyota Camry
The table below reflects the cost to ship a 2020 Toyota Camry in early spring with four weeks' notice. All pricing is accurate at the time of publishing.
| Departure and destination | Miles | Transit time | Base cost | Enclosed carrier add-on |
|---|---|---|---|---|
| Miami to Fort Lauderdale | 30 miles | 1 to 3 days | $495 | $272 |
| Nashville to Asheville | 295 miles | 1 to 3 days | $495 | $272 |
| Chicago to Kansas City | 510 miles | 2 to 4 days | $495 | $272 |
| Atlanta to Dallas | 1,400 miles | 4 to 6 days | $995 | $547 |
| San Francisco to Houston | 1,900 miles | 5 to 7 days | $945 | $520 |
| Los Angeles to New York City | 2,800 miles | 8 to 10 days | $1,165 | $641 |
RoadRunner Auto Transport coverage
All RoadRunner Auto Transport shipments include basic liability coverage. However, RoadRunner offers the option to add additional coverage.
RoadRunner Auto Transport FAQ
Where is RoadRunner Auto Transport available?
RoadRunner ships vehicles anywhere in the United States, including Alaska and Hawaii. It also offers auto transport to Puerto Rico and the following ports in the Caribbean:
- Anguilla
- Antigua
- Barbados
- British Virgin Islands
- Caribbean Netherlands
- Costa Rica
- Dominican Republic
- Guatemala
- Haiti
- Honduras
- Montserrat
- Panama
- St. Kitts and Nevis
- St. Maarten
- Trinidad
- U.S. Virgin Islands
Is RoadRunner Auto Transport a broker or carrier?
RoadRunner is an auto transport broker, which means they work with a preferred network of transport companies to ensure your vehicle or fleet is shipped safely and efficiently to its destination.
Does RoadRunner Auto Transport offer instant quotes?
Yes, RoadRunner Auto Transport offers a very easy process compared to other transporters, with instant quotes available online within seconds.
Still have questions?
Is RoadRunner Auto Transport legit?
Yes, RoadRunner Auto Transport is a legitimate provider if you need to ship your car. It can ship nearly any vehicle as well as boats and heavy equipment, anywhere in the U.S. Its 24/7 tracking helps you stay informed and keeps drivers accountable.
RoadRunner Auto Transport Reviews
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- 4,885,955 reviews on ConsumerAffairs are verified.
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Reviewed April 10, 2026
They were easy to set up for our vehicle pickup. Very informative and helpful. The price was reasonable. The driver that picked up our vehicle was very professional and respectful to us and our vehicle. He let us know the timeframe when he would arrive. We able to track the stages of the delivery and they had it mapped out for us to see. Upon delivery, the driver was professional and caring about our car. They kept us informed on the delivery time. Both pick up and delivery drivers were very friendly and took photos of our car for damage. Our vehicle was transported from Indiana to Arizona.
Thank you for sharing your experience! We’re glad to hear the entire process went smoothly from pickup to delivery. It’s great to know our team and the carrier kept you informed throughout the transport and handled your vehicle with professionalism and care. We truly appreciate your trust in us!
Reviewed May 18, 2026
Sully was amazing from the first phone call to the last document being signed. He was able to get my 20 year old son approved without a cosigner for his very first car he purchased on his own. I am very proud of my son and very thankful that Sully was there to guide him and walk him through every step of the buying process. Sully was very friendly, professional, and kind.
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Reviewed May 9, 2026
I was skeptical about using a broker to move my car from up north down to Florida. RoadRunner Transport, however, did a wonderful job with communication and made the process seamless. The price they quoted after our initial conversation was the price they charged and did not try to charge. The car was picked up the day. We agreed to use them to ship it down and arrived when they said it would. I do recommend RoadRunner.
Thank you for taking the time to share your experience. We’re glad to hear that the process felt smooth, communication was clear, and that your vehicle was picked up and delivered as scheduled. We appreciate your feedback and are pleased that everything went as expected. Thank you for choosing us and for your recommendation we truly appreciate your support.
Reviewed April 10, 2026
I recently had my Hyundai Sonata transported from New York to Ohio, and the experience was outstanding from start to finish. The company was very professional, responsive, and kept me updated throughout the entire process. Pickup was on time, and the driver handled the car with great care. My vehicle arrived in Ohio exactly as expected—no delays and in perfect condition. The pricing was fair, with no hidden fees, which I really appreciated.
Thank you for your feedback. We’re glad to hear you had a smooth and positive experience from start to finish, and that communication and service met your expectations. We appreciate your support!
Reviewed March 30, 2026
Our driver was “Akur” and he was polite and friendly and gave excellent service! Our car was delivered in great condition. I would use this service again!! There was a short delay for the pick up as his truck needed some repair, but Akur was very attentive and made up the time to pick up our car before we moved out of our house. We appreciated him.
Thank you for your feedback. We’re glad to hear you had a great experience and that everything went smoothly. We appreciate your support and look forward to assisting you again in the future.
Reviewed March 20, 2026
I ordered my car (2014 Buick Encore) to be taken from south Florida to Washington state. Everyone during the booking process and transit process had great communication and was super friendly. My car arrived undamaged, and the driver took photos for confirmation and so did I. Good transparency and response time.
I did have one problem - when I booked, I said that I needed my car in Washington by a certain date. The order form has a slot for "date available" which is what that date was put under. I made the assumption that "date available" meant when my car would be available to me, but what it actually meant was that the day I requested to have my car by had been marked as the day it was available for Road Runner to pick up. I think it would be helpful to have two designated slots on the form for pickup AND dropoff, so that this mistake doesn't happen again. It was ultimately fine, but it was an inconvenience.
Thank you for your detailed feedback. We’re glad to hear you had a positive experience overall and that communication and transparency throughout the process met your expectations, and that your vehicle arrived safely and in good condition. We also appreciate you sharing your thoughts regarding the booking form, as feedback like this helps improve the experience for future customers. We’re happy everything worked out and appreciate your support.
Reviewed May 7, 2026
Well, this was a very exciting and easy experience with Roadrunner Transport transportation. The Staff was very respectful on time and handled my vehicle with Car. Thank you guys once again for delivering my car to another state. Highly recommend this company 👍🏼
Thank you for taking the time to share your experience. We’re glad to hear that the process was smooth and easy, and that the carrier was respectful, on time, and handled your vehicle with care. We appreciate your feedback. Thank you for choosing us and for your recommendation we truly appreciate your support.
Reviewed May 6, 2026
I booked RoadRunner to move my car from St. George, UT to Seattle and was quoted a price of $975. After waiting about 10 days for a response, I was notified that a carrier had been found but the price would be $2,200. This was totally unexpected and I canceled the move with RoadRunner.
Thank you for sharing your feedback, and we’re sorry for the frustration this experience caused.
Regarding the rate adjustment, there are times when a surge in demand around a customer’s requested pickup dates can lead to limited carrier availability. In those situations, an optional rate increase may be presented in order to help secure a carrier that can accommodate the preferred schedule. At that point, customers always have the choice to proceed at the updated rate, wait for additional carrier availability, or cancel the order at no charge, which you chose to do.
Your feedback has been shared with our team as we continue working to improve communication and transparency throughout the booking process.
We apologize for any inconvenience this may have caused.
Reviewed May 6, 2026
The car arrived to the destination from NY to Texas DFW area 3 days before the drop off date! I was extremely satisfied and impressed that my car looked exactly the way it was when it was picked up. Will definitely recommend.
Thank you for taking the time to share your experience. We’re glad to hear your vehicle arrived ahead of schedule and that everything went smoothly from pickup to delivery. We truly appreciate your recommendation and look forward to assisting you again in the future.
Reviewed May 5, 2026
Complete joke of a transport company. I paid over 10 days ago and have had ZERO communication with anyone. I called dozens of times and emailed and no one responds. They have already charged my credit card. I would steer clear of this company. It is very sad that they take your money before they even have dates scheduled. AVOID AVOID AVOID.
Thank you for sharing your feedback. We’re sorry to hear about your frustration and the experience you described.
To clarify the timeline from our records, your order was placed on 4/29 with an initial requested pickup date of 4/30. A carrier had not yet been secured, and your card on file was not charged at any point, as we only process payment once a carrier is confirmed for dispatch.
On 5/6, our team reached out to provide an update regarding the status of your shipment. Following that conversation, you ultimately chose to cancel the order.
We understand that waiting for updates can be frustrating, and we regret that the experience did not meet your expectations. Your feedback regarding communication has been shared with our team as we continue working to improve responsiveness and clarity throughout the booking process.
We appreciate you taking the time to share your concerns.
Updated review: May 14, 2026
Thank you for updating your review and for giving us the opportunity to complete your shipment. We sincerely apologize for the frustration caused by the lack of communication at the beginning of the process.
We understand how concerning it can feel when updates are limited, especially while waiting for pickup, and we regret that your experience did not meet expectations early on. Your feedback regarding communication has been shared with our team as we continue working to improve responsiveness throughout the transport process.
We’re glad to hear your vehicle arrived on time, in good condition, and that you had a positive experience with the carrier. We appreciate your updated feedback and the opportunity to assist with your shipment.
Original Review: May 5, 2026
No contact since I paid. Automated email and an 800 number that goes nowhere. Can’t even get them to pick up the phone at their 800 number. DO NOT USE THIS COMPANY! I’m waiting for vehicle pickup today and have still heard nothing since I booked except on that one auto response promising to keep me posted. Then radio silent. I hope this isn’t a SCAM!
RoadRunner Auto Transport Company Information
- Company Name:
- RoadRunner Auto Transport
- Year Founded:
- 2010
- Address:
- 1055 Stewart Ave
- City:
- Bethpage
- State/Province:
- NY
- Postal Code:
- 11714
- Country:
- United States
- Website:
- www.roadrunnerautotransport.com
