RoadRunner Auto Transport Reviews
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About RoadRunner Auto Transport
RoadRunner Auto Transport is a car shipping broker. A team of shipping coordinators arranges fully insured transport with no deposit required. This auto transport provider operates throughout the U.S. and has earned a number of very positive customer reviews on our site. RoadRunner Auto Transport offers 24/7 live online vehicle tracking and free instant car shipping quotes on the company website.
Visit www.roadrunnerautotransport.com- Ships anywhere in U.S.
- Ships almost any type of vehicle
- 24/7 online vehicle tracking
- Door-to-door shipping
- No terminal-to-terminal shipping
Helpful Reviews
What is RoadRunner Auto Transport?
RoadRunner Auto Transport is a car shipping company that operates as a broker, connecting consumers with reliable trucking companies to haul vehicles. It offers 24/7 tracking that lets customers know where their vehicle is at any moment during the shipping process. RoadRunner Auto Transport reviews mention excellent customer service, clear communication and quick transportation. RoadRunner can ship almost any vehicle anywhere in the United States.
How RoadRunner Auto Transport works
You can get started with RoadRunner Auto Transport by visiting its website and filling out a short form to request a quote to ship your vehicle. You’ll enter some details about your car and the shipment date along with your name, number and email. Customers can also get a quote by calling RoadRunner directly.
Transportation is typically easier to find on popular routes, while less-traveled routes may have fewer available carriers and drivers. The number of available carriers can impact the price.
Once your vehicle has been shipped, RoadRunner Auto Transport online tracking is available 24/7. Customers can easily check their vehicle’s status on the website by entering their booking number.
RoadRunner’s customer service hours are 9 a.m. to 10 p.m. Eastern time on weekdays and 9 a.m. to 5 p.m. on Saturdays. Once your vehicle has arrived, both you and the driver should inspect it to make sure it wasn’t damaged on the route.
RoadRunner Auto Transport shipping options
RoadRunner Auto Transport provides shipping services nationwide. RoadRunner can ship to or from anywhere in the United States, including Hawaii, Alaska and Puerto Rico. It also offers services across parts of the Caribbean.
RoadRunner offers door-to-door shipping. It can ship sedans, classic or inoperable cars, trucks, SUVs, vans, motorcycles, limousines, RVs, boats and heavy equipment, like tractors.
You can choose from a few shipping options for your vehicle. The two most common shipping options are open carrier shipping and enclosed carrier chipping.
- Open carriers are generally cheaper and transport up to 10 vehicles at one time. Your vehicle will be exposed to the elements, but this option is often the fastest and most cost effective.
- Enclosed carriers offer more protection during transportation because your vehicle is protected from the elements. This option is usually more expensive, so it may make sense if you have a high-value, luxury or vintage vehicle that needs extra care.
Other RoadRunner shipping options include dealership shipping, corporate vehicle shipping and shipping options and discounts for military members.
RoadRunner Auto Transport cost
The cost to transport a car with RoadRunner Auto Transport varies based on many factors, including season, transport type (open or enclosed) and pickup and drop-off locations. RoadRunner estimates the national average cost to ship a car is $1,215.
Transport times normally take around two to four days, but this timeline depends on the distance you’re shipping your vehicle. In general, summertime is the most expensive time to ship a car. You can have your car shipped on the top-level of the carrier for an additional $99. RoadRunner doesn’t require an upfront deposit, so you won’t have to pay anything until the day your vehicle is scheduled for pickup.
Shipping a 2025 Toyota Corolla
The table below reflects the cost to ship a 2025 Toyota Corolla in the summer with four weeks' notice. As a reminder, the summer is often the most expensive time to ship a vehicle. All pricing is accurate at the time of publishing.
| Departure and destination | Miles | Transit time | Base cost | Enclosed carrier add-on cost |
|---|---|---|---|---|
| Miami to Fort Lauderdale | 30 miles | 1 to 3 days | $495 | $272 |
| Nashville to Asheville | 295 miles | 1 to 3 days | $645 | $355 |
| Chicago to Kansas City | 510 miles | 2 to 4 days | $695 | $382 |
| Atlanta to Dallas | 1,400 miles | 3 to 5 days | $945 | $520 |
| San Francisco to Houston | 1,900 miles | 5 to 7 days | $1,285 | $707 |
| Los Angeles to New York City | 2,800 miles | 8 to 10 days | $1,995 | $1,097 |
RoadRunner Auto Transport coverage
All RoadRunner Auto Transport shipments include basic liability coverage. However, RoadRunner offers the option to add additional coverage with its premium shipping options.
FAQ
Where is RoadRunner Auto Transport available?
RoadRunner ships vehicles anywhere in the United States, including Alaska and Hawaii. It also offers auto transport to Puerto Rico and the following ports in the Caribbean:
- Anguilla
- Antigua
- Barbados
- British Virgin Islands
- Caribbean Netherlands
- Costa Rica
- Dominican Republic
- Guatemala
- Haiti
- Honduras
- Montserrat
- Panama
- St. Kitts and Nevis
- St. Maarten
- Trinidad
- U.S. Virgin Islands
Is RoadRunner Auto Transport a broker or carrier?
RoadRunner is an auto transport broker, which means they work with a preferred network of transport companies to ensure your vehicle or fleet is shipped safely and efficiently to its destination.
Does RoadRunner Auto Transport offer instant quotes?
Yes, RoadRunner Auto Transport offers a very easy process compared to other transporters, with instant quotes available online within seconds.
How much gas should I put in my vehicle before it ships?
RoadRunner recommends having a quarter of a tank of gas in your car. This amount ensures there is enough fuel to load and unload your vehicle without adding unnecessary weight.
Can I put personal items in my vehicle for shipping?
Yes, RoadRunner allows customers to put personal items in their vehicle as long as the total weight of the items does not exceed 100 pounds and they are stored in the trunk or the back seat of the vehicle below the window line.
Still have questions?
Is RoadRunner Auto Transport legit?
Yes, RoadRunner Auto Transport is a legitimate provider if you need to ship your car. It can ship nearly any vehicle as well as boats, motorcycles and heavy equipment, anywhere in the U.S. Its 24/7 online tracking helps you stay informed and keeps drivers accountable. The company offers a free instant quote tool on its website, so you can easily estimate the costs to ship your vehicle.
RoadRunner Auto Transport Reviews
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- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 15, 2026
I highly recommend RoadRunner Transport for your car shipping needs. Moving cross-country is stressful on its own but to not have to worry about your car arriving on time was an added bonus. That is what RoadRunner was for us. We had booked with a different auto transport company months in advance and when it was time for them to pick up the car, the communication was lacking. Towards the end of the week I became concerned as my car was not picked up. I called RoadRunner and not only did they find a driver in 2 days but they communicated via text and email every step of the way. It was a huge comfort knowing my car would arrive as scheduled and they delivered on such short notice. I will always use RoadRunner Auto Transport for all of my future car transport needs!
We're thrilled to hear we could help when you needed transportation on short notice. We understand how stressful a cross country move can be, and we're glad our team was able to quickly coordinate your shipment and keep you informed throughout the process. Thank you for your recommendation and for giving us the opportunity to assist you. We look forward to helping you again whenever you need transportation in the future.
Reviewed July 23, 2026
We were concerned when the car sat at the shipping yard all week, but somehow they still managed to deliver in the narrow window we needed. Pickup and Dropoff went smoothly and the guys were professional. Went above and beyond delivering a day early to help us with our schedule. Note that not all carriers have Roadrunner's personal items policy and we were almost charged for personal items, but it worked out when we pointed out the Roadrunner policy of 100 lbs or less/secured/out-of-sight.
We're glad everything came together and that your vehicle was delivered within the timeframe you needed. We understand your concern while it was awaiting shipment, and we're happy the delivery ultimately aligned with your schedule. We also appreciate you mentioning the personal items issue. We will make sure to remind carriers about the policy. We're pleased everything was resolved, and we truly appreciate you taking the time to share your experience. Thank you for choosing us to assist with your vehicle transport.
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Reviewed July 3, 2026
I cannot express how grateful I am for the promptness and professionalism of Roadrunner Auto Transport. I had a client who reached out to me late Saturday night needing to get her niece out of a difficult situation VERY quickly. A quote was created and after reaching out to my rep Rob ** every effort was made to make sure the car was picked up Monday from a hotel before she caught a plane Tuesday morning. The driver reached out to me and picked the car up at 10:30p. I've always enjoyed partnering with Roadrunner, but the huge assist received to make sure all went smoothly goes way above and beyond. Cannot thank you enough.
We're incredibly grateful for your thoughtful review and are honored that you trusted us to assist with such an important transport. We're pleased our team was able to coordinate a carrier quickly and help ensure everything came together as planned. Knowing our efforts made a difference means a great deal to us. We truly appreciate your continued partnership with RoadRunner Auto Transport and your trust in our team. We look forward to assisting you again whenever you need us.
Reviewed June 23, 2026
I was very nervous about shipping our cars. I've never done anything like this before, but we moved to Florida from Maryland and did not want to drive. The process was smooth from start to finish and I would highly recommend RoadRunner to anyone needing to ship their vehicle. The tracker is cool - you always know where the car is. They took many pictures to document the condition of the car before and after. Pleasantly surprised by the whole experience!
We truly appreciate you taking the time to leave this positive review. We're glad you had an all-around great experience and that everything went as planned. We appreciate your recommendation and hope to have the opportunity to assist you again in the future.
Reviewed June 10, 2026
Very glad I came across RoadRunner, they helped me find a driver in one phone call after I was struggling with another provider for weeks. Not only did they a driver within a week that could transport my car from the Midwest to CA, they were able to pick up the car and deliver it earlier than the expected dates. My car was in the exact same condition upon delivery. Great service!
Thank you for sharing your experience! We're glad we were able to help coordinate your shipment and connect you with a reliable carrier after the difficulties you experienced elsewhere. It's great to hear the transport went smoothly, the vehicle arrived in the same condition, and the timing worked out even better than expected. We truly appreciate your trust and thank you for choosing us to assist with your transport.
Reviewed May 27, 2026
This was my second time using RoadRunner Auto Transport, and once again they delivered a great experience. There was a small mix up with scheduling. I was originally promised a May 22 pickup, but my vehicle was not picked up until May 23. There was also a little confusion at delivery when the driver accidentally called me instead of another customer. However, these were minor issues compared to the overall quality of service.
The actual transport process was excellent. The driver was incredibly friendly, professional, and efficient. I was especially impressed that he was able to deliver the car directly to my house. The vehicle arrived in perfect condition, exactly as it was when it was picked up. Despite the minor communication hiccups, the transport itself was seamless, and the customer service and driver professionalism were outstanding. This is my second successful shipment with RoadRunner Auto Transport, and I would absolutely use them again. Highly recommended!
Thank you for choosing us again and for taking the time to share your experience. We truly appreciate your continued trust and are glad to hear the overall transport process went smoothly once again.
We do apologize for the scheduling delay and the confusion during delivery communication. While we’re happy these issues were minor in comparison to your overall experience, we understand the importance of clear and accurate updates throughout the process.
It’s great to hear that the carrier provided friendly and professional service and that your vehicle arrived safely and in perfect condition. We’re especially grateful for your continued recommendation and look forward to assisting you again in the future.
Reviewed Aug. 15, 2026
Everything was picked up and delivered on time. The car was delivered earlier than I thought.
We’re happy to hear everything stayed on schedule and that your vehicle arrived sooner than expected. We appreciate you trusting us to arrange your transport and are glad we could provide a positive experience!
Reviewed Aug. 14, 2026
I had a great experience! The driver was friendly and helpful, my car arrived safely with no damage, and the shipping process was easy.
We’re glad to hear you had such a positive experience! It’s great to know the carrier was friendly and helpful and that the shipping process was easy from start to finish. We appreciate you choosing us to coordinate your transport!
Reviewed Aug. 13, 2026
This company was very timely and had great availability! I would recommend them for use for times when you need your vehicle transported at a particular date; they will deliver on their commitment for pick up and delivery.
We truly appreciate your recommendation! We’re happy to hear you had a positive experience with the booking and coordination process. Thank you for trusting us to arrange your vehicle transport, and we appreciate you taking the time to share your feedback!
Reviewed Aug. 13, 2026
First time transporting a car, the whole process was seamless from the booking to the delivery. I was kept informed of every step. Car was picked up on a Thursday morning and delivered on Sunday. No issues, Tomas the driver was fantastic.
We’re so glad your first car shipping experience was a positive one! Keeping you informed throughout the process is important to us, and we’re happy to hear everything went well from booking through delivery. We truly appreciate your kind words and look forward to helping coordinate your transport again!
Reviewed Aug. 12, 2026
My car was shipped on time, very accurate and reliable. Thank you TY.
We’re glad to hear your vehicle arrived on time and that you found the process reliable. We appreciate you taking the time to share your experience with us!
Reviewed Aug. 10, 2026
In the whole process, platform and driver have timely communications so I know the status of every step in car shipping. The driver called me a couple of times to schedule car delivery to keep me posted.
We appreciate your feedback and are pleased to hear that communication was consistent throughout the process. It’s great to know you received timely updates and that the carrier kept you informed while coordinating the delivery.
Reviewed Aug. 4, 2026
When searching for a transport I received 4 quotes, Roadrunner had the best pricing, hundreds less than the next two. Picked up within two days of booking and delivered two days early. Very satisfied.
We appreciate you taking the time to share your experience. We're glad we were able to provide a competitive rate and coordinate your shipment quickly. It's great to hear everything came together ahead of schedule, and we thank you for trusting us to help with your vehicle transport.
Reviewed Aug. 4, 2026
I have used them 4-5 times so far and have been extremely satisfied with their reliability and customer service. I will definitely recommend them. Use them if you have to transport your vehicle hassle-free and worry-free.
Your continued trust means a great deal to us. Knowing you've chosen us multiple times is the highest compliment we could receive. We're grateful for your confidence in our team and appreciate your recommendation. Thank you for allowing us to coordinate your vehicle shipments over the years, and we look forward to assisting you again whenever you need us.
Reviewed July 31, 2026
The best experience with this company! They actually communicate with you, and are so pleasant. I’ve had horrific experiences before where I had to report my vehicle stolen and report the company to the DOT- not RoadRunner, they gave me white glove service.
We truly appreciate you sharing your experience. We're glad our team kept you informed throughout the process and provided the level of communication and support you were looking for. Coordinating a vehicle shipment should feel straightforward, and we're pleased we were able to make the experience a positive one for you. Thank you for your trust and for choosing us to arrange your vehicle transport.
Reviewed July 28, 2026
We were very happy with our auto transport service with RoadRunner. The communication was top notch from start to finish. Sergey, our driver, was very professional and easy to work with. He was in regular contact with us from before the pickup through the drop off and provided updates and his location so that we could easily track his progress. We would definitely use RoadRunner again for any shipping needs.
We're delighted to hear you were happy with your vehicle transport experience. It's great to know the communication throughout the process met your expectations and that the carrier kept you informed with regular updates from pickup through delivery. We appreciate your kind words and are grateful for your recommendation. Thank you for choosing us to coordinate your shipment, and we look forward to assisting you again in the future.
Reviewed July 23, 2026
This service was AWESOME and exceeded my expectations. I was really satisfied with their coordination and pleasantly surprised with the results. Car arrived early and with no issues from Chicago to San Francisco. Really made life easier for me.
We’re so glad to hear the service exceeded your expectations. We appreciate you taking the time to share your experience. Making the process easier and less stressful for our customers is always our goal, and we truly appreciate you taking the time to share your experience. Thank you for choosing us to assist with your vehicle transport.
Reviewed July 16, 2026
Good service, late by 1 day but better than other companies. Pick up on time. The car hauler was very professional and took a good care of our car. We bought the insurance for peace of mind, though.
We're glad to hear your vehicle was picked up on time and that the carrier took great care throughout the transport. While we understand a one day delay isn't ideal, we appreciate your patience and are happy the overall experience was still a positive one. Thank you for trusting us to coordinate your shipment, and we hope to assist you again in the future.
Reviewed July 7, 2026
3. No receipt or contact information for company transporting the vehicle.
4. Damage to personal property, solar light, without any acknowledgement from driver, until after drop off once brought to his attention.
5. Overall very poor customer service and experience.
Thank you for your feedback. As we discussed over the phone, we sincerely apologize that your experience did not meet your expectations.
Regarding the rate adjustment, there are times when increased demand around a customer's preferred shipment dates can result in limited carrier availability. In those situations, customers may choose to proceed with an optional rate increase to help secure a carrier sooner, wait until additional carriers become available, or cancel the order at no charge.
We also apologize for the damage to your solar light. As discussed, we issued a $50 refund to help offset the cost of the damaged item.
We appreciate you taking the time to speak with us and share your feedback.
Reviewed July 6, 2026
Great service, would recommend. Just be aware that the pricing given initially might go up after they book a third-party to actually pick up your vehicle, which may or may not be shady. Also, depending on who they book your experience may vary.
We're glad to hear you had a great experience and appreciate your recommendation. We also appreciate you sharing your feedback regarding pricing. The initial rate provided is based on market conditions at the time of booking. Because carrier availability, route demand, fuel costs, and market conditions can change, the rate may be adjusted before a carrier is secured. Any changes are always reviewed with and approved by the customer before moving forward. Thank you for choosing RoadRunner to coordinate your vehicle transport.
Reviewed July 5, 2026
I was skeptical at first when booking with RoadRunner, only because I've read many horror stories about other companies. Road runner was simple, east and everything was right on schedule. The price was decent and even my driver stayed in touch during transportation. I had 2 cars transported across the Country and I'm so glad I went with Road Runner. Highly recommended!
Thank you for trusting us to help arrange the transport of both of your vehicles. We know choosing a transport company can feel uncertain, so we're glad we could make the booking process straightforward and ensure everything came together as planned. It's great to hear the carrier kept you updated throughout the trip and that both vehicles arrived on schedule. We truly appreciate your recommendation and hope to assist you again in the future.
Reviewed July 2, 2026
Ivan was incredibly kind and so skilled at his job. Very professional, got my car to me when it was scheduled to me, and not a scratch on it! Incredible!! 100% would use Road Runner again. Definitely worth it - long haul of a car with a blown engine from Rawlins, WY to Emmett, ID and it was to us in just 2 days!
Thank you for your wonderful feedback! We're thrilled to hear your vehicle arrived on schedule and in excellent condition after such a long journey. We'll be sure to share your kind words with the carrier regarding their professionalism and care throughout the transport. It means a great deal to know your experience exceeded your expectations, and we truly appreciate your recommendation.
Reviewed July 1, 2026
Extremely well managed delivery of the vehicle. Delivered to California within a day. A day earlier than the promised time. The driver made thorough checks pre pickup and post delivery, ensured that I get those details immediately over email so that I can validate.
Thank you for your thoughtful review! We're delighted to hear your vehicle arrived in California ahead of schedule and that the carrier kept you informed throughout the transport process. We appreciate you choosing us to coordinate your shipment and hope we have the opportunity to assist you again in the future.
Reviewed June 29, 2026
I used Road Runner again to transport my personal vehicle all the way to California from Missouri. And they did an amazing job! Super fast delivery & great communication! I have used this company about 4-5 times & I will continue to use Road Roader moving forward. Thank you so much !
Thank you for your continued confidence in RoadRunner Auto Transport! We're thrilled to hear your vehicle made it from Missouri to California so quickly and that the carrier kept you well informed throughout the transport. Knowing you've chosen us multiple times over the years and plan to continue shipping with us is the highest compliment we could receive. We sincerely appreciate your loyalty and look forward to coordinating your next vehicle shipment whenever you need us.
Reviewed June 22, 2026
Road Runner Transport did an amazing job with my vehicle! I got it a lot sooner than I was expecting, and it was in great condition! Everyone at Road Runner was easy to talk to and readily available to answer any questions that I had. The driver was great at communicating throughout their transit. I would 100% recommend Road Runner to anyone!
We're thrilled to hear your vehicle arrived ahead of schedule and in excellent condition. We're also glad our team was readily available to answer your questions and help make the process easier along the way. It's great to know the carrier kept you informed throughout transit and that everything came together as expected. We appreciate your recommendation and are grateful you chose our service.
Reviewed June 18, 2026
I called Roadrunner Auto Transport and explained that I needed a quote transport a car from Canby Oregon to Kissimmee Florida. I explained that I had booked with another carrier but after a week of waiting they still had not picked the car and I wanted a price quote from their company. He then asked me if I had cancelled with the other carrier and I explained that if Roadrunner's quote was competitive I would cancel with the other company and go with them. He angrily replied "I can't help you" and hung up on me. I will never consider this company again. If they are this rude to someone trying to get a quote I can only imagine how they treat their customers.
We sincerely apologize for your experience and are disappointed to hear about the interaction you described. Providing courteous and professional service to everyone who contacts us is extremely important, and we regret that your conversation left you feeling otherwise.
We appreciate you bringing this matter to our attention and will review your feedback internally. Please accept our sincere apologies for the frustration and disappointment this situation caused.
Reviewed June 16, 2026
Excellent service. The cars were picked up in Fort Lauderdale on the date promised and delivered to Cathedral City four days later. The cars arrived in the same condition as when they were picked up, and the driver was very professional.
We're happy to hear the pickup and delivery were completed within the expected timeframe and that the process was a positive experience from start to finish. We appreciate you taking the time to share your feedback and are grateful for the opportunity to assist with your transport needs.
Reviewed June 15, 2026
Communication was poor and price was changed after I had booked it. They are cheap but you pay for what you get.
We appreciate your feedback and apologize for any inconvenience you've experienced. However, we are unable to find your booking based on the limited information provided. If you could please provide more details regarding your booking such as the name associated with the order or the booking number, we would be happy to investigate further. Your satisfaction is our priority, and we are committed to addressing and resolving any issues you may have encountered.
Reviewed June 15, 2026
I had a great experience with RoadRunner. They were in contact during the time I booked until pickup and to delivery. My delivery driver arrived early and took great care to park my car in a busy LA neighborhood. Highly recommend!
We're glad our team was able to keep you informed from booking through delivery and that the transport went as planned. It's also great to hear the carrier took extra care during delivery, especially in a busy area. We appreciate your trust in us and are grateful for the opportunity to assist with your vehicle shipment.
Reviewed June 10, 2026
Bait and switch - SCAM - BEWARE! On June 2, 2026, I spoke with Dominick ** and asked him once I agreed to the cost for his company to haul my brand new vehicle from the Cadillac dealership in Henderson NV to my home in Virginia Beach, VA how long would it take and he told him it takes 1-2 days to get confirmed on a load and then 6-8 days to arrive. I have this in writing as well. I agreed and signed the agreement for $1929. Soon thereafter I was reading reviews online about this company doing bait and switch tactics. I emailed Dominick who replied and assured me that would not be the case. After not hearing from anyone, on June 8th I spoke with Lana ** (manager) who reassured me that the agreed upon price would be the price I'd pay.
Yesterday I got a call from Jonathan ** who said my vehicle would be picked up and hauled to me but that I'd have to pay nearly $600 more. I told him that was not what we agreed to in our contract and it was bait and switch. He said either I pay that or my vehicle will stay at the dealership. Ironically, in the initial quote from Dominick he warned me about other company's doing bait and switch. I need this vehicle for work. I now had to pay for a rental car and have to fly to Las Vegas from VA Beach, VA to pick up and drive the car home, which will cost me $1700 or more for airfare, hotel, food, electric car charging and will be out of work for 4-days as a result. I have email correspondence from and to this company assuring me the $1929 contract price would be the total cost to me. I've also filed formal complaints with the Attorney General in FL (where Dominick works) and NY (address on their website), as well as the US DOT and FMCSA dept of transportation.
We sincerely apologize for any frustration this experience caused. We did speak with you directly to review your concerns and ensure everything was addressed as quickly as possible. We reached an understanding after discussing the situation in detail. We appreciated the opportunity to work through this with you and are glad to see the vehicle was successfully delivered. We wish you the best going forward.
Reviewed June 9, 2026
Road Runner Auto Transport is a den of liars and thieves. They use the New York BAIT and SWITCH Technique on potential clients. They will book at a reasonable price then weeks after booking they won’t deliver on the established pick up date. About a week after the established pick up date they will confirm an actual pick up date with a new price hundreds almost $1K more in my case….consider this review a WARNING!
We appreciate your feedback and apologize for any inconvenience you've experienced. However, we are unable to find your booking based on the limited information provided. If you could please provide more details regarding your booking such as the name associated with the order or the booking number, we would be happy to investigate further. Your satisfaction is our priority, and we are committed to addressing and resolving any issues you may have encountered.
Reviewed June 5, 2026
I received vehicle on time and got good updates and communication from RoadRunner. Vehicle was undamaged. Used an enclosed carrier to ship my 1979 Chevrolet K-10. I will be using roadrunner again. Not much else to say.
We're thrilled to hear that your vehicle arrived on time and that our communication met your expectations. Thank you for taking the time to leave a review. We truly appreciate your feedback and look forward to helping you again in the future.
Reviewed June 2, 2026
First time having my car shipped and it was a good experience. From getting my car picked up in Utah to receiving the car in Michigan, 10/10 experience. The driver was good at keeping me updated and made it easy on me when it came to picking up my car.
We’re so glad to hear you had a great experience transporting your vehicle for the first time. Moving a car across the country can feel like a big step, so it’s great to know the process was a positive one from start to finish. We’re especially happy to hear the carrier kept you updated and made pickup and delivery easy. Thank you for your kind words and for taking the time to share your experience.
Reviewed June 1, 2026
Very reliable service. This is probably the 4th time I’m using Road Runner. I’ve used many other services, but this is the most reliable. (Used for student children, to transport their vehicle back and forth to university and home). They don’t add any surprise fee at time of delivery. Stick to dates for pick up and drop off. This time, they even dropped off an entire day earlier. Very good service!!!
Thank you for your continued trust and support. It means a lot to know you've chosen us multiple times to help with having your vehicles transported. We're glad this shipment went smoothly and that the vehicle even arrived ahead of schedule. We truly appreciate you taking the time to share your experience and look forward to helping you again in the future.
Reviewed May 31, 2026
I was extremely pleased with my quote, they had the best prices compared to other auto transporters. Also, the speed at which they transported my car was surprising in a good way, and the staff was very friendly. I had absolutely no issues, communication was excellent as well.
Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you were happy with the pricing, communication, and overall service. It's great to know the transport process exceeded your expectations and that everything went smoothly from start to finish. We truly appreciate your support and the opportunity to assist with your transport.
Reviewed May 30, 2026
Poor communication prior to pickup, but very fast delivery! I hadn’t heard from anybody over the phone until 2 days before the scheduled pickup, so I was a bit nervous at first but that all changed the day of pickup! They were professional and very helpful in a short timeframe. My car arrived as I left it! I would recommend to friends shipping a car!
Thank you for taking the time to share your feedback. We're sorry to hear that you felt communication was lacking prior to pickup. After reviewing the order, it appears we spoke with you a couple of times before pickup, though we understand that waiting for updates can still be frustrating.
We're glad to hear that your concerns were put at ease on pickup day and that the carrier provided professional service and a fast delivery. We appreciate your recommendation and thank you for choosing us to assist with your transport.
Reviewed May 26, 2026
The Trans Cargo Inc. driver, Ethan that handles the Dodge Challenger transfer to Daytona, FL was very attentive and excellent. Ms. Laura **'s coordination and planning at Road Runner Transport was superb. Extremely pleased with their combined efforts. Thanks.
Reviewed May 23, 2026
Transport driver D, did a good job in keeping me notified and ETA, I appreciate that, Car was delivered in the shape I had expected, made delivery in good time. I will for sure use this company again, I have my eye on another vehicle in Ft. Lauderdale Fl, if I purchase vehicle, for sure I will use Road Runner's services without hesitation. I want to say thank you, to the Roadrunner team. It makes purchasing a car from out of state a hell of a lot easier and cheaper than flying out and driving back. Best Regards, K R K in the 50125.
We really appreciate you taking the time to share this! It’s great to hear you stayed updated throughout the process and that your vehicle arrived as expected and within a good timeframe. We’re also glad the overall experience helped make your out-of-state purchase more convenient and stress-free. Thank you for your trust and kind words, and we’ll be here whenever you’re ready for the next one!
Reviewed May 23, 2026
You made it so easy to transport two cars from Oregon to Southern Nevada! Thank you very much for an overall very efficient process and for assigning me to Max at Top Line Transport. His communication was great and everything went off without a hitch. Thank you very much. I'll definitely use RoadRunner Auto Transport in the future.
Thank you so much for sharing this! We’re really glad we could help make the transport of both vehicles from Oregon to Southern Nevada such a straightforward experience. It’s great to hear the carrier kept you well informed and that everything came together without any issues. We truly appreciate your trust in us and look forward to helping you again in the future!
Reviewed May 23, 2026
Do not use Roadrunner. I booked my service over a month in advance. They were a week late in picking up my car and jacked up my price by 40% and said take it or leave it. Their customer service staff was difficult to reach and when I did reach them they said they couldn't find any carriers. They also did this to a friend of mine. I've been shipping cars for 10 years and this is by far the worst experience I've ever had. They don't care about the customer. When they dropped off the car I received no advance notice and the driver told me if I couldn't get there (I was out of town) he was going to leave in a public parking lot.
We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback.
Pickup and delivery timeframes are estimates and can vary depending on carrier availability, routing, and overall market conditions.
Regarding the rate adjustment, there are times when increased demand around certain shipment requests can limit immediate carrier availability. In those situations, a higher rate may be required in order to secure a carrier within the requested timeframe.
We regret that your experience did not meet expectations and apologize for the frustration and inconvenience this caused.
Reviewed May 22, 2026
True, I have an oversized vehicle, VW van, but RoadRunner never indicated that would be an issue and they ghosted me on the day they were supposed to ship the vehicle from the West Coast to the East Coast. Zero communication despite my calling every publicized number. Actually, it wasn’t until I sent them an email requesting a cancelation did they respond but to add insult to injury, they didn’t remove the ad from the transport board and the second company I found was held up trying to find a driver. By this time, I was already headed for the East Coast and trying to complete this on the fly. I do not recommend RoadRunner Transport services.
We’re very sorry to hear about your experience and the frustration this caused.
We understand your concern and apologize for the lack of clear communication during this process. All pickup and delivery dates and times are estimates, as carrier availability can vary based on demand, routing, and location.
In this case, we were actively working to secure a carrier, but certain factors can sometimes cause delays. The original pickup was set for Stockton, CA, which is a more common meeting point for carriers, however the later change to Tuolumne, CA made it more difficult since it is not a typical route for most carriers.
We understand the situation did not move forward as expected and regret the inconvenience this caused. We appreciate your feedback and will use it to improve our communication and process moving forward.
RoadRunner Auto Transport Company Information
- Company Name:
- RoadRunner Auto Transport
- Year Founded:
- 2010
- Address:
- 1055 Stewart Ave.
- City:
- Bethpage
- State/Province:
- NY
- Postal Code:
- 11714
- Country:
- United States
- Website:
- www.roadrunnerautotransport.com
