RoadRunner Auto Transport Reviews

This was my second time using RoadRunner Auto Transport, and once again they delivered a great experience. There was a small mix up with scheduling. I was originally promised a May 22 pickup, but my vehicle was not picked up until May 23. There was also a little confusion at delivery when the driver accidentally called me instead of another customer. However, these were minor issues compared to the overall quality of service.

Transport driver D, did a good job in keeping me notified and ETA, I appreciate that, Car was delivered in the shape I had expected, made delivery in good time. I will for sure use this company again, I have my eye on another vehicle in Ft. Lauderdale Fl, if I purchase vehicle, for sure I will use Road Runner's services without hesitation. I want to say thank you, to the Roadrunner team. It makes purchasing a car from out of state a hell of a lot easier and cheaper than flying out and driving back. Best Regards, K R K in the 50125.

We purchased a new vehicle from West Palm Beach to be delivered to Colorado Springs, and we were amazed at how easy they made the entire process. They gave us a delivery date and time, and they absolutely delivered as promised. We especially appreciated the communication along the way from our driver, Yury. The timing of the delivery was perfect — 2:00 p.m. our time — which allowed us to inspect the vehicle in full daylight. It was wonderful working with your team, and we will definitely be using Road Runner again in the future.

Our experience was fine. We would have different expectations next time...(if there is one). In particular we would be more flexible on the timing of key events. Pickup was around 9 at night one day late, and delivery was also 1 day late around 9 at night. We are not distressed about the delays but we would have liked more warning since we had to stay near home for 2 days Since we didn't want to miss the driver. Delivery at night in Denver area (with little warning, perhaps 1/2 hr) the delivery was difficult because a toddler was involved, and they had to figure out if they should wake her up and take her, or leave her home alone. Or call a neighbor on Saturday night. They got the car just fine, I have no idea how that happened. Important that you know we are satisfied with the experience, would recommend you to others, but caution them to ask for more warnings of delays/timing. Thank you.

They were easy to set up for our vehicle pickup. Very informative and helpful. The price was reasonable. The driver that picked up our vehicle was very professional and respectful to us and our vehicle. He let us know the timeframe when he would arrive. We able to track the stages of the delivery and they had it mapped out for us to see. Upon delivery, the driver was professional and caring about our car. They kept us informed on the delivery time. Both pick up and delivery drivers were very friendly and took photos of our car for damage. Our vehicle was transported from Indiana to Arizona.

Extremely well managed delivery of the vehicle. Delivered to California within a day. A day earlier than the promised time. The driver made thorough checks pre pickup and post delivery, ensured that I get those details immediately over email so that I can validate.

I used Road Runner again to transport my personal vehicle all the way to California from Missouri. And they did an amazing job! Super fast delivery & great communication! I have used this company about 4-5 times & I will continue to use Road Roader moving forward. Thank you so much !

I was very nervous about shipping our cars. I've never done anything like this before, but we moved to Florida from Maryland and did not want to drive. The process was smooth from start to finish and I would highly recommend RoadRunner to anyone needing to ship their vehicle. The tracker is cool - you always know where the car is. They took many pictures to document the condition of the car before and after. Pleasantly surprised by the whole experience!

Road Runner Transport did an amazing job with my vehicle! I got it a lot sooner than I was expecting, and it was in great condition! Everyone at Road Runner was easy to talk to and readily available to answer any questions that I had. The driver was great at communicating throughout their transit. I would 100% recommend Road Runner to anyone!

I called Roadrunner Auto Transport and explained that I needed a quote transport a car from Canby Oregon to Kissimmee Florida. I explained that I had booked with another carrier but after a week of waiting they still had not picked the car and I wanted a price quote from their company. He then asked me if I had cancelled with the other carrier and I explained that if Roadrunner's quote was competitive I would cancel with the other company and go with them. He angrily replied "I can't help you" and hung up on me. I will never consider this company again. If they are this rude to someone trying to get a quote I can only imagine how they treat their customers.