RoadRunner Auto Transport

RoadRunner Auto Transport

RoadRunner Auto Transport

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating4.2 out of 5
See all 808 reviews

About RoadRunner Auto Transport

Road Runner Auto Transport is rated #1 trusted car shipping company by customers. Experienced and professional staff work around the clock to ensure each customer has a positive shipping experience. Our team of expert shipping coordinators arrange fully insured transport with no deposit ever required. Reliable customer support is always available to keep customers updated on the progress of their shipments. Perks like live online vehicle tracking offer customers peace of mind and ease throughout their entire shipment. Our customers feel confident knowing their transport was arranged by experts and that reliable customer support is always available. Visit our website to learn more about our services and get a free instant car shipping quote today!

Pros & Cons


  • Ships anywhere in US
  • Ships almost any type of vehicle
  • 24/7 tracking
  • Door-to-door shipping


  • No terminal-to-terminal shipping

Bottom Line

Roadrunner is a reliable shipping option for auto transport anywhere in the United States. Though they don’t offer terminal-to-terminal shipping, they can ship almost any type of vehicle.

Featured Reviews

Vinton, VA

The representative that helped schedule everything kept me informed of everything that was going on. The man who picked up our cars and dropped them off was amazing. Extremely pro...

Read full review
Chula Vista, CA

Loved how friendly and reliable. Had a great experience and would use and recommend again to anyone looking to have a worry free experience. The communication was excellent. Was o...

Read full review

About Roadrunner

Roadrunner Auto Transport is a car shipping company that operates as a broker, connecting consumers with reliable trucking companies to haul vehicles. They offer 24/7 tracking that lets customers know where their vehicle is at any given moment. Roadrunner Auto Transport reviews mention excellent customer service, clear communication and quick transportation. Roadrunner can ship almost any vehicle anywhere in the United States.

Roadrunner cost

The cost to transport a car varies based on many factors, including season, type of transport, and pickup and dropoff locations. On average, though, Roadrunner says it would cost at least $800 to ship a sedan 1000 miles in an open carrier in the summertime — summertime is a popular season to ship a car and costs more than in the winter. Transport times are estimated but normally take around 2-4 days.

Additional fees are typical for upgraded shipping options, including but not limited to top-load, enclosed transport and expedited shipping. Roadrunner currently offers discounts for military members, so make sure to ask about this discount if you are interested.

All shipments are insured, so customers can rest easy that they are covered even in the rare case of damage to their vehicle. However, Roadrunner does offer the option to include additional coverage.

Roadrunner shipping options

Interstate Roadrunner auto transport is available because Roadrunner provides shipping services nationwide. Roadrunner can ship to or from anywhere in the United States including Hawaii, Alaska and Puerto Rico, plus anywhere in the Caribbean. Roadrunner offers door-to-door services due to its convenience for customers and can ship sedans, classic or inoperable cars, trucks, SUVs, vans, motorcycles, limousines, RVs and heavy equipment like tractors.

  • Shipping nationwide
  • Ships classic and inoperable cars
  • Ships motorcycles, trucks and other vehicles
  • 24/7 tracking
  • Door-to-door shipping

How does Roadrunner work?

Roadrunner makes vehicle shipping easy by providing lots of informative, in-depth content on their site. You can select your state, view popular routes and see the carrier availability rating. Remember, make sure to plan your move in advance. Popular routes with high carrier availability are the easiest routes to find drivers, but rarely traveled roads with low availability mean it will be harder to find transportation.

For a free Roadrunner quote, customers can call directly. A Roadrunner representative will provide them with a quote over the phone. Quotes are also available on Roadrunner’s website by entering the car’s details, shipment date, name, number and e-mail.

Once the vehicle has been shipped, Roadrunner Auto Transport tracking is available 24/7. Customers can easily check their vehicle’s status on the website by entering their booking number. Roadrunner customer service hours are 9 to 9 EST on weekdays. Once the vehicle has arrived, both you and the driver should inspect the vehicle to make sure it has no damage.

Do we recommend Roadrunner?

We recommend Roadrunner for your auto transport needs. They can ship nearly any vehicle, and other things like boats or heavy equipment, anywhere in the US and the Caribbean. Their 24/7 tracking helps you stay informed and keeps drivers accountable. Furthermore, their door-to-door shipping makes moving your car as effortless as possible.

RoadRunner Auto Transport Reviews

Top reviews
  • Top reviews
  • Recent
  • Oldest
  • Most helpful
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

1 featured review
How do I know I can trust these reviews about RoadRunner Auto Transport?
  • 4,307,388 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 5
Verified purchase
PricePunctuality & SpeedStaff

Reviewed Aug. 7, 2023

Other than the price jumping up $50 3 days before pick up everything went well with moving my Jeep from Colorado to Texas. Would use them again. Arrived on time and in the same condition other than a little dirty from traveling down the highway. The driver wasn’t able to come to the house due to the trees that line the street so we met him at the entrance of the neighborhood. He was very nice and wasn’t upset about our miscommunication about where to meet him.

Thanks for your vote! Report

Not sure how to choose?

Get buying tips about Auto Transporters delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thanks for subscribing.

    You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 2, 2023

    Great experience - I needed to book a car move last minute after some less than satisfactory interactions with the company I had originally booked, and they were there for me. After filling out the usual online order details, the driver was able to pick up my car the very same day - very friendly service, and just all around a nice guy. Since I wasn't sure when exactly I was going to be at my new house, he kept in frequent contact to make sure we could have an effortless hand-off. He arrived while my movers were moving my stuff into my house, and, after making sure I checked the car for any issues (there were none), a quick signature later and he was on his way.

    RoadRunner called me the next day to make sure everything had gone well and I was happy with the service they provided, which I absolutely was. Moving can be an ugly business, and I had various issues with my main moving company, so this was a definite bright spot in the whole ordeal. If you need your car moved, from my experience, I would definitely recommend Roadrunner. If I ever need to have a car moved again, I certainly know whom I will be going with.

    Thanks for your vote! Report
    Verified purchase
    Customer ServiceStaff

    Reviewed April 29, 2023

    I highly recommend RoadRunner Transport for your auto transportation needs. This car has been passed down from 1 child to the next while attending college and now it will be handed down to our youngest and final college kid. We brought it from Reno, NV to Lawndale, CA. Booking was easy, communication was great and driver went above and beyond my expectations. Since his big car carrier could not come down our street, he parked his truck blocks away and drove our car to our home. Not once did he complain or make excuses for us to have to figure out what to do since his truck couldn't reach us. He definitely went the extra mile. :)

    Thanks for your vote! Report
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 7, 2022

    Upon contacting your company I received courteous service and valid information. I was contacted a few days before pickup to answer any questions I might have. The car was picked up upon the time/date asked from Florida. It was delivered a few days later to Tucson AZ. The driver contacted me in total 4 times to confirm his progress. On the day of delivery the driver again called 3 times to arrange pick up on RTE 10. When I arrived the car was unloaded engine warmed and ready to go. The driver Darrell I found amiable, polite and affable. The whole episode was well-run, easy and stress-free. I whole heartily thank you and have no qualms to recommend your organization to whoever requires your services.

    Thanks for your vote! Report
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2022

    The reservation process was sooo quick and easy, mind you I did a last minute reservation and they were able to fit me in for the next day. My delivery driver deserves a bonus! He got my car here 2 days earlier than the quote AND fixed my front and back bumpers!! When I asked him if I could tip him, he declined and said it was his pleasure to help. I’m recommending this place and will be using you all again if I move again. Thank you.

    Thanks for your vote! Report
    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed Sept. 18, 2023

    We found Road Runner very professional, pro-active with their communication, and made sure we knew the status of the delivery throughout. They were also flexible on the delivery details, which was tremendously helpful. Getting the initial quote on the website was very easy, even though we were shipping two cars together. The price didn't change from that moment on. The whole process was simple and convenient, can strongly recommend.

    Thanks for your vote! Report
    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed Sept. 13, 2023

    My Anxiety is through the Roof! I was so excited to do business with Road Runner Auto Transport as it was recommended to me by a good associate of mine. I called Road Runner Thursday last week on 9/7/2023 and spoke with Christian on the phone. I explained to him that I needed my car to be shipped from CA. to GA. I am presently in GA already, and the key holder to my car is a 45-minute ride from the location of my car in CA. Christian and I set a date for a Monday or Tuesday pickup. He said that I could not ship the car without the key. We agreed that I would have the key holder hide the key on one of the tires for the driver who would arrive Monday or Tuesday 9/11 or 9/12.

    My car is parked on a public street. Monday 9/11 came and went. I did not get a call from anyone. Today Tuesday 9/12 I called to inquire about the status of my car since I have not heard anything about my car which has my very expensive automatic key on one of the tires. So now begins the Customer Goose chase that I so often experience with most companies that immediately do not keep you in the loop or never start communicating with you when a service cannot be fulfilled at the scheduled time.

    I called Christian at his extension and got his voicemail and left a message. I waited an hour and of course no call back. I then called the main line and talked to a lady who informed me that they had not found a truck to ship my car. When I told her that my key was sitting on one of the tires due to the fact that Christian had told me it would be a Monday or Tuesday pickup and that I was concerned that there could be a storm or someone could walk by and take it, she then proceeded to tell me to think positively and she then looked up the weather for the past few days and gave me the weather report for this past weekend in CA and the rest of the week.

    She then asked me if I could have the key holder who works all week from 9-5 and lives 45 minutes away if they could come back to pick up the key. (Keep in mind that person would then have to drive back at whatever random time a truck does get sent out.) So now my car is sitting on a public street in Los Angeles with a key on the tire and all of my personal paperwork in the glove compartment, with no set date for pickup. And if the key does go missing, they won't be able to ship my car at all and I will have to replace a very expensive key. But I am supposed to " think positively". If my car could not be shipped on the dates agreed upon then that's all that should have been said in advance. Then I would not have had my key placed on the tire.

    Also, if a tracking link is sent to the customer, then that should be working at all times so that the customer knows the updates. And we as customers should not be patronized by employees when such expensive items that are a necessity to our lives are at stake. Please do not leave me a canned response to this message, saying how sorry you are about the situation and how my review will help your company to do better. Just get my car off the street with the key on the tire and deliver it at the location that was agreed upon, at the agreed upon price. Thank you.

    Thanks for your vote! Report
    RoadRunner Auto Transport
    Response from RoadRunner Auto Transport
    Casey, we sincerely apologize for the experience you've had with Road Runner Auto Transport, and we deeply regret any inconvenience or anxiety this situation has caused you. Your feedback is important to us, and we understand your frustration with the lack of communication and the delay. After reviewing the details you provided, it is clear that we failed to meet your expectations, and for that, we are truly sorry.
    Regarding the key placed on the tire and the security of your personal belongings, we completely understand your concern. We understand that the key was left before a carrier had been assigned or confirmed to your order. Our team worked diligently to expedite the pickup of your vehicle and we regret that you chose to cancel with us before we were able to ensure its safe transportation to the agreed-upon destination.
    We deeply regret that we were unable to meet your expectations and provide you with the level of service you deserved. The miscommunication in this case was unacceptable, and we take full responsibility for our shortcomings. We understand the importance of reliable and efficient service when it comes to transporting your vehicle.

    Once again, we apologize for the inconvenience and stress this situation has caused you. Thank you for bringing this matter to our attention.

    Verified purchase
    Customer Service

    Reviewed Sept. 8, 2023

    I had a great experience with Roadrunner Auto Transport! They were very professional and my vehicle arrived cross country (Boston to San Diego) in 1 week, which was quicker than I expected. They can be tricky to get through on the phone if you have questions, but just be persistent. I would recommend this service!

    Thanks for your vote! Report
    Verified purchase

    Reviewed Sept. 2, 2023

    Poor experience with Road Runner in that the first quote I got was not real and more of a teaser rate to schedule transport. The quote then changed and went up $100 when I signed the contract. Then a couple of days before transport the contract changed and went up $200!!! At this point it was too late to book another service. When I asked to speak to a manager the dispatcher said he was the manager and would do nothing. So beware their contracts mean nothing!! Would not use them again. The only reason I gave them a satisfactory review was because the actual transport team was excellent and kept me informed of their status on the road and at delivery.

    Thanks for your vote! Report
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 28, 2023

    I was satisfied with the assistance received when ordering the transport. The staff assisted with getting forms signed online. The communication from the driver when delivery was happening was timely and all went well when it arrived at my house. There was no damage to the car. Driver was very personable. Would recommend Road Runner to anyone considering transporting a vehicle.


    Thanks for your vote! Report
    Loading more reviews...

    RoadRunner Auto Transport Company Information

    Social media:
    Company Name:
    RoadRunner Auto Transport
    Year Founded:
    1055 Stewart Ave
    Postal Code:
    United States