Protect My Car

Since I only run vehicles that are over 10 years old, not too many people would provide extended warranty. A lot of other companies wouldn’t touch that. But Protect My Car's package was nice. Their rep was really nice. He understood that I run older vehicles because it’s mostly cost-effective for a farming business that I’m in. And it seems like so many people want nothing to do with the vehicles as soon as they get to be five or 10 years old.

ProtectMyCar contacted me and at that time, I needed help in fixing my car so I said, “Yes.” Their reps were knowledgeable and when I submitted a claim to them, the process went really quickly. Once I got the car to the shop, they processed it within two days. I had to contact them a couple of times with a roadside assistance and with fixing my engine. I needed an engine replacement and they paid a certain amount and I paid a certain amount. It was a big amount but I understood.

Getting a warranty from Protect My Car was a good deal. Their rep did a good sale. I filed a claim for my sensors and the process went fine. However, I had an additional problem with my car, and I didn’t use my warranty because it was a little bit too difficult to use it. I didn’t know what the problem was with my vehicle, and it took a while for them to determine what it was. They ended up changing all my sensors in my vehicle, and I ended up paying for it.

Rude, terrible sales people. When they called and I politely informed the slow talking gabbing salesman that I needed to leave for work in a few minutes and I rather do this online, he hung up on me. When I filled out the form for info, I really did not want a phone call in the first place.

I had one outfit that I had insurance on and when my car went down, the mechanic was gonna put in a Guarantee motor that was rebuilt and had the warranties. If it ever broke down, Protect My Car would be responsible for the rest of whatever happened to the engine. They would take care of it, but no more money was coming out of my pocket. Their mechanic talked to them and they said it was a go, and I paid out $3,500. The mechanic called me and said that Protect My Car didn't wanna pay for a rebuilt motor and that they wanted to send me a used motor.

Protect My Car has good customer service. They listen to everything you've got to say. A few months after I took the warranty and made the payments, my car broke down and the problem I had was I was always on the highway when that happened. I needed a ride after my vehicle broke down and Protect My Car said they were sending tow people. But they left me out there on the side of the road for hours in the wintertime blizzard.

I got ProtectMyCar when I first got my diesel truck. My wife told me it comes with free oil changes. I looked at how much it costs a month versus the oil changes, and I thought it was feasible. Everybody that I have dealt with at ProtectMyCar, has been very polite. The rep has walked me through the process of how you get pre-authorization before you get the work done. I need to have the shop call and get the pre-authorization before they do the work.

I was at a Meineke and I was getting my car fixed and out of nowhere, I got a call from Protect My Car. They were telling me everything that they could do to help me pay for my fixes and they broke it down in detail pretty well. At the time, my fixes were about 4,500 bucks but it was too late. So, I didn't get to use that advantage of them paying half of it. For another thing that I needed fixed though, their rep told me that when we were done with the fixes, to have the mechanic give him a call and that was exactly what I did. And they paid for half and I just had to pay for the other half.

When my car's warranty was out, Protect My Car seemed to be the right choice to get. I spoke with their reps but then I was promised a lot of stuff on the phone that wasn't everything that I signed up for so I ended up not following through with the warranty. Supposedly everything would be free, including oil changes. The deductible was supposed to have been $50 but it ended up being $200. They didn't cover everything that was insured with the car if I needed to get a repair. One time, I had a claim for my car's ball bearing but they did not cover it so I had to pay for it out of my pocket. I had also kept calling back asking specific questions but they just bounced it around to different people. So if you're gonna get Protect My Car, you have to be real specific on what it is that you needed to call in for repair and make sure it's something that you need for your car. Otherwise, it would just be a waste of time.

I got ProtectMyCar to save on repairs on my car when I need it. I've done a claim for a few things already and it was pretty easy. One of the things was for the oil gasket for my car, and they have good service.

I walked through Protect My Car's claims process with my sister and her Lexus. She had to get a transmission and they took care of her 100%, which opted me to put the warranty on the older BMW that I had bought. At that point, the warranty that was already on my car expired. I also did it on my sister's recommendation and the representatives have always been very helpful. They've always made sure that I paid attention to certain things and that I ask questions where I was taking the car to. They pretty much walked me through the whole process and they've always been fair. In fact, when I had a claim, Protect My Car renegotiated some things that they thought BMW overcharged for and sent in parts that they could get cheaper than BMW. So I was very satisfied.

I purchased ProtectMyCar because of the age and the mileage of the used vehicle we bought. Everything was signed, sealed, and delivered during the purchase of the warranty. We put in a claim for the car's motor. We had already paid before we found out that we were supposed to send the money to them. He paid the mechanic, and the mechanic verified that he had paid him, and ProtectMyCar still wouldn’t honor it. They just told me they couldn’t do anything about him already paid, and if he didn’t send his part to them, then the claim was gonna be null and void. We didn’t have any more money to put out, so the motor didn’t get repaired by them. But any other actions that I have encountered with them has been pleasant.

The rep at ProtectMyCar knew the program real good and they made me the best offer for what I was trying to insure. They were professional. I got the best price as well because at that time I had two vehicles. I had a claim when my transmission went out and it was fixed. I had to take it to the dealer and the person who was gonna fix it, went out and checked it out and found that I really needed a transmission. They went on and bought the parts. I had to pay $100, which was what they told me. It took about three weeks but they took care of everything. I was assured that they were gonna fix it, because I had the contract and they honored everything that they had offered.

I'm real happy with the warranty because the parts are expensive for a BMW. I put my car in the shop before and they paid half. I paid my half and it was all done. Plus if I need a tow truck, it's not out of pocket. Protect My Car would come pick the car up. They go through on what they say they're gonna do, and it's only $50. They're cheap and I tell everybody about Protect My Car. You can't beat it. The only thing I did have problems with is that when I tried to take the car for an oil change, everybody I took it to was saying that they don't accept the warranty. I got so frustrated that I went ahead and paid out of my pocket. I was told to save the receipt and send it back for Protect My Car to reimburse me. But I don't have time to even do that.

Two different quotes from different dealerships for the same three issues that were supposed to covered under warranty, from a sensor to my transmission. ALL 3 issues denied. My dealership said that PMC approves less than 20% of claims. CANCEL TODAY!

ProtectMyCar took money off my card and I haven't received it back yet. When I got their warranty, they didn't tell me my car wouldn't be fully covered and that they would only take pieces of it. Because of that, I had to cancel and four months later, they took almost $300 off my account. Their customer service kept trying to tell me I used their service and that's why they took the money out. I told them that taking the money out was unauthorized and that they needed to return the money to me. They responded by saying that they don't owe me a refund.

I emailed Protect My Car for a promotion they were having on my vehicle for that mileage and then talked personally to them and decided to go with it. They took care of some front end problems, a water pump problem, an electrical problem, and even a totaled alternator. The mechanic just called, they had the parts and Protect My Car paid half. I loved everything they did for me. Protect My Car is a lifesaver and it has paid itself off. Go with it. In fact, my fiance has a 2006 GMC Envoy and if another promotion comes up where they would take this high mileage vehicle, I already considered adding it to my account.

My vehicle is getting pretty old and my other contract expired. I called Protect My Car and talked to them about what they did, what type of service they would offer, what they'd cover and didn't cover, and I was impressed. I went ahead and signed up with them. My monthly payments were affordable and they'd take it out like they were supposed to. Eventually, I had to use them. I was able to get the mechanic the information about the particular company and the 800 number. He took care of the claim from there. The mechanic told Protect My Car how much it was gonna cost to fix. I had to wait a while in order for the mechanic to get back and forth, and they talked about what needed to be done. It was covered and I had no problems. Protect My Car was excellent and came through for me with flying colors, that's why I'm still with them now. The cost was pretty fair and I didn't think that the amount was above and beyond what other companies charge.

The price of ProtectMyCar was reasonable and I like the deductible. I had to pay 275 or 250 and that was a decent price. Their customer service people were helpful as well. They all bear with me when I was struggling. If you got problems or if you cannot pay, they give you a break. They’re a very reputable company.

I've used Protect My Car once and it was okay. We had a transmission issue in my car and I took it to the dealer. They used the warranty and Protect My Car paid for half. However, the transaction didn't go smoothly. When I initially called, it took them a long time to respond to me and to process the transaction. I also had to give them the card number twice and they had to give me their card number twice. They are worth the money, but their rates are a bit high. I was thinking about canceling the contract with them.

Protect My Car approved a motor and said I had a motor that I could put in a truck. I ordered the motor, got it in, got everything done, and then they told me I gotta send them this amount of money and then they'll send it back to me. I'm a mechanic for a living and deal with at-the-market warranty. If the bill is $1,000, and it gets approved, the warranty provider sends us the $500 and the customer is liable for the other $500. But with Protect My Car, if my bill was $1,000, they'd want me to send them $500 and then they'd turn around and send the $1,000 for the bill. That sounded like nothing but a gimmick. It was horrible and it was a way for them to screw me.

I knew I was gonna need some repairs for my vehicle and with a service contract, I would not have to pay out so much out of pocket. A while back I was with a different company for a different car. The other company pays the claim off, but with Protect My Car I have to pay off half and they pay the other half. Nevertheless, the interactions with their reps have been okay. I've also used their towing service and they were prompt. I've used them once before to open my car, too. After I paid my part, they approved my claim and fixed my vehicle up.

The original warranty for the car had run out and I wanted to extend it, although I didn't need the protection as the car was in top shape and I didn't use it that much. The things ProtectMyCar was saying seemed to be pretty good. Everything was good with the people who I've dealt with and gave me the service too. They were very kind and they helped me understand everything. The whole set up was just perfect.

The rep of ProtectMyCar was really nice the first time when he called me. I told him that I wanted to think about it and I would call him back. He said it was a super deal and to not let it go. He transferred the phone to his supervisor, and the supervisor gave me his name, his phone number and after that, if there was anything, I get to call him. ProtectMyCar was really good. I used them three times in a really short period of time

I was in need of an oil change and one of the services ProtectMyCar offered was an oil change. I started out and then I ended up needing them for real for but then they tried to bill me twice. I can never get a hold of them to get someone who will cancel. Somebody actually laughed at my face and said, "I'm not gonna cancel your policy," and hung up on me. I have a witness to this. I've been trying to cancel with them for a long time, but they haven't withdrawn any money from my account so I haven't been worried about it at this point.

Protect My Car sounded good. I pay $45 a month, and they pay half. The reps are fairly friendly but I don't like the fact that their man gives me a price at the dealership, and I send Protect My Car half the money, then they get my car fixed for a cheaper price, but they're not giving me my part of the money back to make the half. So as far as I'm concerned, that's a little fraud. When I make a claim, I take my car to whoever's gonna fix it, and they give me a price. They call Protect My Car and tell them what it's gonna cost to fix it. And then, Protect My Car will tell me that I need to give half. And the biggest problem is I have to wait until they come out and inspect whatever it is that needs to be done to the car. I have one car and I drive Uber, so it's my livelihood. So Protect My Car takes as much time as they want to come out, when in fact, I could get my car fixed in two or three days if they would come out.

The first guy who I talked to at ProtectMyCar was very friendly. He handled things in a good manner and getting me signed up. But once I got signed up, there was no communication. The only part of anything that I got was a booklet to tell me everything that I needed to know. Nobody else came back and explained anything to me. I also didn’t like the way they worked. I had an engine issue with one of my BMWs. I filled out a paper at the mechanic shop and ProtectMyCar communicated with the mechanic. From there, I was given some paperwork to fill out, which I did.

I purchased a used vehicle and got ProtectMyCar. Their rep was nice. But when I called them for a claim I had to pay a high deductible, so I changed to a different company.

I have a BMW and the prices are typically higher when I have any kind of maintenance work on the car. Protect My Car seem to provide something, where out of the ordinary things that might happen to the car 'cause they cover it. The first plan I had was not the current plan. At first, working with them was difficult and getting approvals took a long time. They would say they would get the part at a better price, but it would be like a Chinese part and it wouldn't be a good part. My mechanic said he can’t warranty something that’s not good quality so I had to go back and forth with them a lot on things 'cause they would go get something cheap and I didn’t like that approach. My mechanic is typically a German car specialist, and he knew what the car should have.

I wanna protect my car because it's getting old. It’s getting to a 120,000. ProtectMyCar called me and their reps were nice, except that they are really not accurate about the timing of the refund. They just collected money from me and I didn’t get any paperwork. I felt that it was a scam, because I didn’t get any follow-up with anybody. I kept calling them, and it took six calls to get my money back after I cancelled.