Protect My Car

When Protect My Car's program was working well, you can get an oil change every three months. Filing a claim is very hard. I started a claim back in February, and they told me to use my credit card to make a claim, and they will reimburse me. I have not been paid as of yet. I've reached out to them last week, and every week ever since the claim has been put in since I had the oil change. All they keep saying is, “It should take seven to 10 days.” I said, “Well, it's been two months now.” I told them that I'm getting ready to switch services.

Signing up with Protect My Car was okay. I like that if something major happens to my truck, I have Protect My Car right there supporting me and taking care of the matter. I had an oil change recently and it went fine.

I've used PMC for my oil changes and my experience with them has been good, so far.

I got an oil change before and Protect My Car said that I should have gotten everything that I wanted to get done then. They told me that I should have gotten diagnostics on my vehicle but I wasn't prepared to pay that then so I didn't do it. When I got ready to do it, they faulted me for coming there that time and how I didn't get it done the first time.

The Protect My Car rep I initially spoke with was a nice guy. He seemed to know what he was talking about. I went to my dealer and Protect My Car paid for half of something that I had done. The service is pretty good. I like it. Everything went smoothly.

Other companies don't cover what Protect My Car covers. Like as far as my car goes, it came with the DVD player and the headrest, a lot of fancy stuff. I used them for the first time last week for a service call. I did an oil change and tire rotation. It went fine. The dealership was pleased with them and was super satisfied. They said they didn't have to have to haggle. They just gave them a credit card number for them to do everything they need to do to the vehicle.

I love Protect My Car. They do a good job. I’ve been filing claims and it's been a good experience.

I'm happy paying for Protect My Car. I had the oil change and the tire thing. All I had to do was pay the $100 deductible. The warranty is helping me out with everything. So far, it's been good.

I had a claim to fix the brakes and the filter. I paid for the filter because the guy already did the brakes and Protect My Car covered that. I’m satisfied for now and I'm happy. It’s a good experience because I never had an insurance before on my car.

The coverage is, overall, a good deal but I had a bad experience with Protect My Car. The car wasn't turning on. It was a water reservoir that needed to be replaced and there were some bogus things that needed to be done. It wasn't much that was done on it, but it was a Volkswagen, and those German cars cost quite a bit to get them repaired. Protect My Car reimbursed me for the tune-up. What ended up being the issue that the car didn't turn on was the key fob was messed up. I never knew that a key fob can cause the car not to turn on. I had to call around and get the key fob from Volkswagen. It was 200 and some dollars to order, and it was another couple 100 bucks to have it programmed once they received it. This was after I had already spent the money to do the other repairs to it.

I like the incentives that Protect My Car offers and the reps are extremely professional. I understood what I was going to be paying right up front. I understood what my deductible was. There were no hidden charges or surprises when I get to use my services. It was a fair and thorough explanation of what it was that I was buying. The only thing that was required was that I pay an upfront processing fee then a monthly recurring fee. Protect My Car is a solution once your normal warranty expires.

When I called, Protect My Car said $89 a month. That’s half of the price of my previous. So, I said, “Well, what do you offer?” The rep said, “From bumper-to-bumper, we’ll fix anything that goes wrong with your car. But you have to pay 25% of the service.” I said, “Okay.” But when I went back to get my car fixed, the mechanics kept saying that Protect My Car would try to find ways not to fix my car. And at the end of the day, the guy said the reason why they wouldn't fix because it was wear and tear. I said, “What is that when that's the reason why I'm having the warranty, so if something breaks, you're supposed to fix it?”

I like Protect My Car. I drop my car off at the shop once every three months and a lot of the issues that I've been having are covered under my warranty. That’s been a plus.

With Protect My Car, the majority of things that I had was covered and it was cheaper than what I had to pay when I was with my previous company. Also, they got good customer service. I got an oil change, however, the company I go to doesn't use warranty insurance coverage. I let Protect My Car know and they said that I could just show them my receipt and I would get a refund. They gave me a refund for the oil change. The only issue I had with them was the percentage that I had to pay rather than having a deductible.

So far, my experience with Protect My Car has been great. They offered me the best and most cost-effective package at the time. I recommend them to anybody.

When I was thinking about going with Protect My Car, I called the BMW dealership and asked them if they have used them. Supposedly, they had worked with Protect My Car and said that the experience was good working with them. When I was talking with Protect My Car about doing it, they sent me the documentation that showed what they cover. When I called them back, I told them, "Reading this, I'd have to be a combination of an attorney and an auto mechanic to even understand all the disclaimers and what you cover and don't cover.” It was ridiculous. You really couldn't understand it. But when I went to one of their competitors, it was the same thing.

I used Protect My Car for roadside assistance and when my alternator went out. I just had to pay my deductible. The customer service reps answer my questions and they’re on time. Protect My Car is good. I like it.

The representative from Protect My Car was nice but when I went to get an oil change, it took 30 minutes for them to answer the phone. Even the people there were getting frustrated. Because of that, I don’t like dealing with Protect My Car. Also, one time, my air conditioner was going hot and I wanted to see what they could do about. They said that since it was a past issue, they couldn’t do anything about it. Still, having a warranty is good.

I am thinking about switching to another warranty company up until I meet Darren ** the Customer Loyalty Account Manager, Protect My Car. He took the time to answer all of my question as well as provided me with an apple comparison of the plan I have with them and the other company. Protect my car has a good standing with most of their customers and that says a lot for the company. As for me I believe I will stay for the long haul thanks to Mr. **.

I was on a road trip out of town and something broke down. I was like, "I don't even think Protect My Car will cover it because I haven't made a payment yet." I went through my bank account and saw they took the payment that day and then they covered me. I also had a situation where I needed a transmission for my other car and the car was old. They were fair. I didn't have the coverage for it because it was a prior-to situation. The transmission was messed up before. Protect My Car helped me find one that had a good price. I just bought it through them and back on the road. I'm extremely happy with them.

I’ll never take the car back to that Chevrolet dealer on Raeford Road. Because, normally, they charge me $85 to see why my windows wasn't rolling up all the way. But they charged me that and $85 for something else. And they didn't do the work because they called Protect My Car and said that the warranty had ran out. But I liked Protect My Car because I pay 85-something a month and there is no deductible. When I took the car in, what I needed done was done. I just hated that it happened like that. But they told me I could extend the warranty and take it out again, which is my goal. I was thinking about going back to Protect My Car around the 1st of the month, when I get a check. It might be a little more than $85. But I’m hoping that I wouldn't have to pay a deductible as I didn’t before.

I didn't have any immediate concerns when I was on the phone but later, as I thought about it, I came up with some questions, and they were answered with the package. To afford the payments is difficult, but it's a necessity. Making the payments is simple because I do that direct from my account.

Customer service was professional, informative and straight to the point. Protect My Car is great.

I love Protect My Car. It helps me out a lot, because I only have one income in my household, and I got five vehicles. So the expensive ones got the coverage on them. I called the gentlemen and I told him that I had my oil change. And he told me my policy was active, and to send him a copy of the bill. I sent him that. And in four to six weeks, he sent me a check for what I paid for getting my oil change and fabrication.

I recommend Protect My Car to everybody. They help me out in more ways than one. The only downside is that they just don't offer enough mileage on the roadside assistance part. But other than that, they're A-plus. The fact that it covered the cost of my oil changes, for me, was a good purchase. They cover in full a lot more than other warranty companies. At the current moment, I am in the midst of an engine replacement claim. I bring my car to Acura and they've had my back when most mechanics were screwing up. I also like that I only have to pay 25% of what's the total cost of the bill. There's no point in spending $4,000 on an engine if I don't have to.

Protect My Car did my oil change and the claim was an easy process. The company called and they took care of it.

Customer service is very polite. I had something in my blower system and the dealership charged $1,800. But I only paid $100 because I had Protect My Car. Go for it.

I like Protect My Car. The claim went through quickly. Keep up the good work.

The lady I spoke to was very informative and helpful. She told me that Protect My Car is a family type of a business that would really take care of you and they they would be with you 100%. Even if the warranty would not cover any work you could still call them and they would walk through and make sure everything was done correctly. I liked that a lot.

We got great service from Protect My Car for the oil change. I'm gonna get back with them at some point again.