How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

olive Reviews

4,954,587reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more

About olive

olive provides mechanical breakdown coverage for vehicles with a focus on transparency and flexibility. Its coverage options are designed around your needs, with the ability to cancel or transfer plans at any time without extra fees. olive's plans can be customized through different deductible and coverage levels, with rates remaining stable for three years. Coverage activates the day after purchase without a waiting period.

Visit olive.com
Pros
  • Quote and buy online 24/7
  • No robocalls or high-pressure sales
  • No waiting period or vehicle inspection
Cons
  • Preexisting conditions not covered
  • Vehicle must be 10 years old or newer to start
  • Doesn’t cover some performance or specialty vehicles

olive Reviews

Filter by Rating

  • (405)
  • (83)
  • (33)
  • (18)
  • (33)

Popular Mentions

    How do I know I can trust these reviews about olive?
    • 4,954,587 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about olive?
    • 4,954,587 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 5 Reviews 380 - 530
    Verified purchase
    Sales & MarketingStaff

    Reviewed Sept. 4, 2021

    The sales rep explained everything for me and answered all the questions. I already had told some people about Olive. Sometimes anything can happen with your car and it's always safe to have a warranty.

    Thanks for your vote!
    olive
    Response from olive

    Hello Laday. Couldn't agree with you more! It is always a good idea to be safe now rather than sorry later. Thanks for your comment, five stars and for telling others about olive. We appreciate you! Welcome to the olive family.

    Verified purchase
    CoverageStaff

    Reviewed Sept. 3, 2021

    The rep I signed up with was very helpful. The plan I was offered got a lot of coverage and I'm happy.

    Thanks for your vote!
    olive
    Response from olive

    Hello Loucinda, thanks so much for your comment and five stars. We appreciate hearing about our customer's experience especially when it leaves the customer feeling happy. We got you covered! Welcome to the olive family!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 2, 2021

    When I got the papers, my son's name was everywhere. I called Olive and told them I needed one that didn't have his name. Communicating with a rep over the phone wasn't too hard but they had a hard time getting that done. It was a month getting the changes over but it's all straightened out.

    Thanks for your vote!
    olive
    Response from olive

    Glenn, we apologize for the delay, I see you are a Sr. and Jr. That sometimes gets confusing, I understand. Very thankful it has been straightened out. I see the proper correspondence has been emailed to you. If we may assist further, please reach out. Thank you for choosing olive and taking the time to tell us about your experience.

    Have a wonderful day!

    Cheers!

    Verified purchase
    Coverage

    Reviewed Sept. 1, 2021

    When I first bought the vehicle, it had some balance on the factory warranty, on the drivetrain. I was just googling different extended warranty companies and came up with Olive. I got online, did everything, then spoke to a gentleman with Olive and told him that I still have warranty. He said, “Well, if it's already powertrain, drivetrain, everything was covered up until the factory warranty, it would be probably beneficial once it was up.” There was no need to buy it right then, so I looked at some other different ones like Endurance and CarShield. I spoke again with gentleman with Olive earlier and I started the warranty last week. I haven't had any issues with the car, so I was just getting this protection just in case.

    Thanks for your vote!
    olive
    Response from olive

    Darryl, thank you for olive these stars and for your kind words. We believe digging into your coverage options, before making a choice, is the best practice and are so happy you chose us! Welcome to the olive family.

    Cheers!

    olive

    Verified purchase
    CoverageTech

    Reviewed Aug. 31, 2021

    My auto mechanics said that I was hitting 60,000 miles and since I'm going to keep the car for a while, it would be smart to get the warranty at this time, and they recommended Olive. The purchasing process was easy. Hopefully, I won't have to use it.

    Thanks for your vote!
    olive
    Response from olive

    Terre, we are grateful your mechanic knows who they would like to work with and recommended us! If or when you have an unexpected breakdown, we look forward to thanking them and getting you rollin' again. Thank you for sharing your experience with us and welcome to the olive family.

    Have a wonderful day!

    Verified purchase
    Customer Service

    Reviewed Aug. 31, 2021

    The guy that answered the phone was really good. We laughed and had some fun. I liked his attitude.

    Thanks for your vote!
    olive
    Response from olive

    Sandra, thank you for this FIVE-STAR review and for sharing the fun experience you had.

    Welcome to the olive family.

    Cheers!

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Aug. 30, 2021

    When I called customer service to set up an account, they didn't try to high-pressure me. They gave me the information I needed and when I called back looking for more, they didn't try to high-pressure me again. They came within a little bit of the other companies out there, and their service was better. So far, they are a pleasure to deal with. They have really done a nice job.

    Thanks for your vote!
    olive
    Response from olive

    Thank you, Penn, for olive these stars and for taking the time to share this with us!

    Cheers!

    olive

    Verified purchase
    Customer ServiceTechPriceStaffRates

    Reviewed Aug. 30, 2021

    Olive was great. It was super easy to set up, had super competitive pricing and was very easy to manage. I made the purchase online but I called because I had a question about the listings of what comes with the contract. The reps were super helpful and walked us straight through exactly what the difference was. The purchasing process with Olive was perfect. It was effortless.

    Thanks for your vote!
    olive
    Response from olive

    Hello Matt. Wow, thanks so much for all those kind words about olive! We are so glad to hear you had a great experience getting your policy and questions answered. We thrive on full transparency when it comes to our customers. Thanks for the five stars as well! Welcome to the olive family.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 29, 2021

    Everything was good when I signed up with them. They were very kind and receptive. They quickly answered my questions. The lady that was helping me out was very kind and nice.

    Thanks for your vote!
    olive
    Response from olive

    Anthony, what a shining review! We are so proud of our customer service team and glad you got to experience their AWESOMENESS! Welcome to the family.

    Verified purchase
    CoverageStaff

    Reviewed Aug. 29, 2021

    I got bumper-to-bumper from olive and so far, so good. The rep explained the aspects of the coverage very well.

    Thanks for your vote!
    olive
    Response from olive

    Hello William. I bet that feeling that you are covered from bumper to bumper is a pretty good feeling! Welcome to the olive family! Thanks for your comment and five stars. Cheers!

    Verified purchase
    PriceRates

    Reviewed Aug. 28, 2021

    Their overall price was cheaper than anybody else with the $500 deductible. Signing up with them seemed very straightforward.

    Thanks for your vote!
    olive
    Response from olive

    With 9 coverage options, we are happy you found your fit, Travis. We are happy you chose olive for your coverage needs.

    Cheers!

    Verified purchase
    Staff

    Reviewed Aug. 28, 2021

    The signup was easy and the rep I talked to was great.

    Thanks for your vote!
    olive
    Response from olive

    Thank you for this FIVE-STAR review, Michele. We are so happy you chose olive for your coverage needs.

    Cheers!

    olive

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 27, 2021

    The rep that helped me through the signup answered all my questions. I can't wait till I place my first claim and see how that goes.

    Thanks for your vote!
    olive
    Response from olive

    WOW! Thank you for this SHINING review, Deon. We will be here, IF or when you need to get rollin' again, after an unexpected breakdown.

    Have a wonderful day!

    Cheers.

    Verified purchase
    Coverage

    Reviewed Aug. 27, 2021

    It was easy to purchase the policy. The process was all done online and it was done in about a minute.

    Thanks for your vote!
    olive
    Response from olive

    Brian, we sure appreciate olive these stars and the time you took to share your experience.

    Cheers!

    olive

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 26, 2021

    The lady that I got on the phone with was very helpful. She gave me all the information.

    Thanks for your vote!
    olive
    Response from olive

    Shelly, we are so happy to hear you had great service to help you make your decision on mechanical breakdown coverage. Thank you for your review.

    Have a great day!

    Cheers.

    Verified purchase
    CoverageStaff

    Reviewed Aug. 26, 2021

    The sign-up was pretty easy. The rep talked about everything that the plan would cover.

    Thanks for your vote!
    olive
    Response from olive

    Thank you, Monica, for this FIVE-STAR review and your kind words. Welcome to the olive family.

    Cheers!

    Verified purchase
    PriceRates

    Reviewed Aug. 25, 2021

    The price was right. Everything went well.

    Thanks for your vote!
    olive
    Response from olive

    Excellent, Edward! So happy to hear from you. Welcome to the olive family.

    Verified purchase
    Customer ServiceCoverageTechPunctuality & Speed

    Reviewed Aug. 25, 2021

    I filed two claims with Olive. The first experience was awful and it had me really stressed out to the point that I had to just borrow some money to get my Hyundai 2017 fixed. Olive took the claim and looked into it. They approved me then they didn't approve me. A man said he was going to get me approved again. The last time, Olive denied the claim because my mileage had little numbers off. I didn't even have my car with me to give Olive the mileage because it was in the shop. I called customer service and changed the mileage but they still didn't approve the claim. With the exception of the claims department, Olive's other department was fine. Now, I have my X6 BMW in the shop and I have to wait and see what's going on with this.

    Thanks for your vote!
    olive
    Response from olive

    Teena, we apologize for any frustrations, we are looking into this and will contact you soon.

    Have a good day,

    olive

    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Aug. 24, 2021

    Purchasing a policy with Olive was easy and I did it all online. I received an email about what was needed like my VIN number that was missing. Olive has a lot of places that you could go to and I liked that. So far, I have used the policy. When I braked, I would hear noise in the back. It was something that was new and I had it checked out. It turned out the caliper was messed up. I would recommend Olive. You get peace of mind and you get to choose the different deductible amounts. The higher the deductible, the lower the monthly costs and vice versa. Someone would be able to pick what is in their budget.

    Thanks for your vote!
    olive
    Response from olive
    Yikes, Julie! Brake failure can be a headache, we are so happy you were covered to keep rollin' onto your next adventure. You are right, with 9 options, there is usually a good financial fit for our customers.

    Thank you for this AWE-mazing review and olive these stars!

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed Aug. 24, 2021

    Purchasing the warranty was an easy process. The rep that I dealt with was nice.

    Thanks for your vote!
    olive
    Response from olive

    Awesome of you, Tiera, to leave olive these stars for us! Thank you for taking the time for this review.

    Cheers!

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Aug. 23, 2021

    The rep knew about the different policies and he could explain the difference between the three of them. It took a minute before I signed up for the warranty as I've been busy. He just kept giving me reminder calls and then finally, I was free, and just set it up.

    Thanks for your vote!
    olive
    Response from olive

    Welcome to the olive family, Jessica! We are happy you got time to think about your options and make a choice for coverage. Thank you for this FIVE-STAR review and sharing your experience with us.

    Cheers!

    olive

    Verified purchase
    Customer ServiceCoveragePriceOnline & AppStaffCoverage - Components

    Reviewed Aug. 23, 2021

    I bought a diesel truck, and a lot of the extended warranties that I found didn't cover all the things that go with it like the depth system and the particulate filter. The representative at Olive told me that they have ones that are more tailored to my needs, whether or not I drive a regular car or unleaded one. He had all the answers. He took the time to where we both got on the website. He walked me through the website on things that weren't covered and helped me make that decision based on my own researching. The customer service that he did, and what was covered, made me go with that direction.

    What I really like about it is it wasn't one of those warranties that's like, "You got to go six years, 185,000 miles. It's going to cost you $4,800." With this particular one, they will warranty my truck up to 185,000 miles, but it'll only be three years, and I have the chance to extend it. For example, on the 2019 one-ton Ram, I paid $1,400 for a three-year extended warranty, up to 185,000 miles. Three years from now is going to be a little costlier because there's going to be more wear and tear on the engine, but just to have that peace of mind, 1,400 bucks, why not? That's a no brainer to me because a fuel filter in an oil change is roughly around $400 to $500.

    Thanks for your vote!
    olive
    Response from olive
    Thank you, Matt, for sharing your experience and taking the time to leave a review. We strive to bring you a hassle-free, transparent coverage. We are always here for any questions or concerns.

    Welcome to the olive family!

    Cheers!

    Verified purchase
    Claims HandlingPunctuality & SpeedMaintenance

    Reviewed Aug. 22, 2021

    My AC system went on the fritz and the repair's done. I'm just waiting for Olive to get the claim process for it to get through for reimbursement. Overall, I'm very satisfied.

    Thanks for your vote!
    olive
    Response from olive

    Hi Mark, we just sent you over a message with the information needed to process your request. Thank you for being a valued customer and we are happy you are satisfied with your experience!

    Verified purchase
    Coverage

    Reviewed Aug. 22, 2021

    One of my family members has Olive and recommended it. I signed up last month and that was easy. I have the basic coverage and I am strongly satisfied with it.

    Thanks for your vote!
    olive
    Response from olive

    Hello Wendy, we love to hear that you found out about olive from a family member. Make sure to thank them for us! We appreciate the five stars and your comment. Your satisfaction is super important to us. Cheers! olive

    Verified purchase
    CoveragePrice

    Reviewed Aug. 21, 2021

    Olive offered me packages and told me what I needed online. They allowed me to buy the poly by myself without having to deal with somebody who would try to annoy me. Olive marked out my deductibles and according to their deductibles, how much the policy would cost. There were three packages. There was one with the powertrain and there was the combined one. It was really simple and exactly what I needed. Having an extended warranty is very important. I make good money but not to where I could just go out and buy a new vehicle or replace a transmission. I have the $500 deductible go towards assisting me and repairing those things in my car.

    Thanks for your vote!
    olive
    Response from olive

    Hi Marie, thanks for your comment and five stars! We appreciate you sharing your positive opinion about what you think regarding our different plans and prices that we offer. We strive to be competitive, provide peace of mind and to be truly transparent about everything. Even the nicest cars have bumps in the road, but now you are covered by olive! Cheers, your olive family.

    Verified purchase
    Online & AppEase of Use

    Reviewed Aug. 21, 2021

    Their website was really good and easy to use. Their options were good.

    Thanks for your vote!
    olive
    Response from olive

    Welcome to the olive family, Hugo! Very glad the website and policy options were what you were needing in mechanical breakdown insurance. Thanks for the FIVE-STAR review.

    Verified purchase
    Customer ServiceCoverageTech

    Reviewed Aug. 20, 2021

    Olive seemed to be the only one that was showing up for my area and most of the other companies are not covering California. I purchased from them over the phone and it only took a moment. It was just a basic asking of questions of what my needs were and I was satisfied with the current information I got for the sign up. I'm paying them $62 per month for what they call an extended contract and the service that I'm provided will cover everything except, brakes, rotors, oil, and gaskets.

    Thanks for your vote!
    Verified purchase
    Coverage

    Reviewed Aug. 20, 2021

    I'm not very happy with Olive right now. I bought the coverage at 35,001 miles on my car, and my air condition stopped at 35,167. The car is six years old but it only gets driven a couple of hundred miles a month. So I gave Olive the mileage, but now they're saying that the problem was before I was covered. But it was not. They should fix my car. It's still in my repair shop right now.

    Thanks for your vote!
    olive
    Response from olive

    Tim, we apologize for any frustration. We are currently looking into this. We will reach out to you very soon.

    olive

    Verified purchase
    CoveragePricePunctuality & SpeedStaffRates

    Reviewed Aug. 19, 2021

    Olive is licensed for California, which was really good. They had a month to month plan and their prices were in line with everybody else. Also, their coverage started right away. There was no 30-day waiting period. They warrantied all kinds of things that the other companies didn't warranty. We had a turbocharged car and they covered that.

    Thanks for your vote!
    olive
    Response from olive

    Hello Laz, thank you for taking the time to send this review and give us 5 stars! We are glad you compared us and found we provide the best coverage for your situation. Click today covered tomorrow! olive.com was created to shake up breakdown coverage and is regulated by California laws. We are a fully licensed property and casualty broker. We are glad you approve! Cheers! olive

    Verified purchase
    CoverageTechPriceRefunds & Payouts

    Reviewed Aug. 19, 2021

    I went on YouTube and a lot of people did a lot of reviews. I decided to go with olive and everybody was pretty decent. They got everything done and answered the questions I needed to be answered. I got the basic contract where the deductible is $500 and everything was straightforward with my application. It’s also a good deal overall. But 9 times out of 10, nothing's going to really happen to it. I had my truck go out and it cost $309 to get it fixed, so I paid out of pocket for that. It was cheaper than the deductible, so there was no point of paying $500. But the warranty is important because I got a factory warranty up to 60,000 miles and my bumper-to-bumper just went out 3,000 miles ago. It's a fairly new truck but the unexpected stuff could happen.

    Thanks for your vote!
    olive
    Response from olive

    Thank you, Anthony, for sharing your experience with us. We are happy to bring you that peace of mind with your coverage and will be here if or when you need those repairs covered. Have a wonderful day and thankyou for choosing olive!

    Verified purchase
    Customer ServiceCoveragePriceRefunds & PayoutsStaff

    Reviewed Aug. 18, 2021

    I was looking for an affordable warranty. I dealt with an Olive representative and that was fine. I called yesterday and I asked the guy if the policy covers a part of the engine, like if some part of the engine was leaking oil, and he said they didn't cover that. But the engine is one engine. We thought the policy was going to help us. We paid a good amount of money so we didn't have to pay a big deductible. Now we have to pay out of pocket and yet Olive still kept the money. We're not satisfied at all. Olive didn't cover what I needed it to cover. I cancelled the policy.

    Thanks for your vote!
    olive
    Response from olive

    Hi Mayra,

    I just tried to give you a call so we could try and help you. The part that needed repair is not a covered part on any of our plans, I believe it was the housing. If we can be of further assistance please let us know. You do have our most comprehensive plan, the olive complete care, should you have a breakdown in the future we will be there for you. "The olive team"

    Verified purchase
    CoveragePrice

    Reviewed Aug. 18, 2021

    I did the purchase all over the internet, but everything was fine. It was very easy to do. I got the policy with the $500 deductible. It was a month-to-month plan and I could get out of it anytime I wanted to. It seemed to me to be a pretty good choice. I would recommend them.

    Thanks for your vote!
    olive
    Response from olive
    Francis, we are so happy your peace of mind coverage was hassle free, just as we strive for.

    Thank you for your recommendation and for taking the time to share your experience.

    Welcome to the family!

    Cheers,

    olive

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedBilling

    Reviewed Aug. 17, 2021

    Signing up with Olive was very easy and efficient. I initiated it online. But I spoke to a gentleman on the phone who explained and answered my questions before I enrolled in the Olive coverage. He followed up with me almost immediately after I submitted my inquiry. Then he walked me through the process all the way to the end. It was a great experience because when he called back, I was already on the road to Texas and I didn't have the VIN number readily available, and that was part of the requirement to complete the application. So he submitted my application and noted that I would submit the VIN number at a later time even though I'd already made the payment. It was flawless.

    Thanks for your vote!
    olive
    Response from olive
    Lisa, we sure love to hear we exceed expectations. Thank you for taking the time to share this with us and submit a FIVE-STAR review.

    We are happy you chose the peace of mind coverage that olive offers.

    Have a wonderful day!

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Aug. 17, 2021

    My dad said Olive was the best one to do a warranty with. We compared it to other policies and we liked Olive's the best. Customer service was super helpful.

    Thanks for your vote!
    olive
    Response from olive

    Well, Maximilian, Father knows best! Welcome to the olive family!

    Verified purchase

    Reviewed Aug. 16, 2021

    The online process was okay. So far, my experience has been fine.

    Thanks for your vote!
    olive
    Response from olive

    Thank you for your kind words, Desiree. Welcome to the olive family.

    Verified purchase
    CoverageTech

    Reviewed Aug. 16, 2021

    Olive is the only provider in California so you might as well get it. I did all the processing online and it was very easy. You give them your money, pick your thing, and you go with it. I wanted complete mechanical coverage and I was able to satisfy that with Olive.

    Thanks for your vote!
    olive
    Response from olive

    Edward, we are so happy you have chosen olive for your peace of mind breakdown coverage. With our no hassle sign up process and amazing customer service department, standing by for your questions, we strive to make it an easy process. Here when you need us, welcome to the olive family!

    Cheers!

    Verified purchase
    Customer ServicePriceBillingRates

    Reviewed Aug. 15, 2021

    I called a couple of places and I was really dissatisfied with CarShield because everything was scripted. It was like talking to a robot. Then I talked to a person at Olive on the first phone call and there was no script. There was no one asking me for my credit card 5,000 times. They were very personable and had great customer service. The price was also unbeatable.

    Thanks for your vote!
    olive
    Response from olive

    Daniel, thanks for your awesome review! We do strive to bring you no hassle sign up process and transparency with your coverage. We are happy to meet expectations and be here when you need us.

    Welcome to the olive family!

    Verified purchase
    Customer ServiceTechStaff

    Reviewed Aug. 15, 2021

    Olive is one of the best warranty providers right now so I chose them. The process, layout of the plans online, and purchase were easy. I did it all online. Customer service was great and always really friendly. So far, so good.

    Thanks for your vote!
    olive
    Response from olive

    Thank you, Eric, for this amazing review and sharing your experience with us. We are happy you chose olive!

    Have a beautiful day,

    Cheers!

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Aug. 14, 2021

    Olive had good reviews and offers. Customer service answered all of our questions and we got emails right away that we could print out and put in our files. We purchased the highest-end plan and we hope that if something does go wrong, Olive would take care of it quickly and there won't be any coverage issues.

    Thanks for your vote!
    olive
    Response from olive

    WHOO HOO! Thank you for olive these stars, Sabrina. Also, for taking the time to share your experience with us.

    Welcome to the family,

    olive

    Verified purchase
    Customer ServiceCoverageTechStaff

    Reviewed Aug. 14, 2021

    I was amazed at what Olive could provide. Other companies don't give the guarantees that Olive has. Plus, the representative that I dealt with was very professional and she made me feel comfortable about the decision. I asked her half a dozen questions and she got them answered. What kinda blew me away was the one who backs Olive. Olive has only been in existence for 2020, which isn't that much time. But the parent company has been in existence for 18 years, so they know what they're doing. I'm 55 years of age and have bought a fair amount of cars in the past and this is the first time in my life where I have peace of mind knowing that I have a company like Olive at my back. In fact, I already went to the dealership who I dealt with in terms of buying the car and I gave them the name and number to call at Olive. I told them that they should contact this company if any of their customers are thinking about getting an extended warranty.

    Thanks for your vote!
    olive
    Response from olive

    Michael, we want to sincerely thank you for not only this amazing review, but for your word of mouth recommendation! We are so happy you have chosen us to roll with you on OLIVE your adventures!

    Have a beautiful day!

    Verified purchase
    Coverage

    Reviewed Aug. 13, 2021

    Purchasing the coverage was easy. I went online and did everything myself.

    Thanks for your vote!
    olive
    Response from olive

    Hi Jelen, thanks for your five stars! So glad to hear getting coverage was so easy for you and all able to be completed online! We work hard to be the online leader in mechanical breakdown coverage™, making the quote flow a 90-second (or less) painless process. Cheers! olive

    Verified purchase
    Customer ServicePriceMaintenanceStaffRatesTransparency

    Reviewed Aug. 13, 2021

    I had a warranty on my older Saturn Vue and it was a godsend at times. Last year purchased a pre-owned Audi convertible and I didn't want to take any chances. Repairing an Audi is not the same thing as repairing a Saturn so I wanted something reasonable that was going to be able to help me out if some big thing happened. The nice thing about Audis is you only need maintenance once a year. I did a little bit of research. I got Olive and the price was reasonable. It was definitely better than the $150 I paid per month for a couple of years for the Saturn. Olive customer service was super helpful and when I had questions, they explained everything. They seemed very transparent.

    Thanks for your vote!
    olive
    Response from olive
    Hi Jodi, so glad to hear olive could save you money while providing you great coverage and peace of mind. Thanks for the five stars and your comment. It is important to do your research before any significant purchase. We are happy that you chose olive for your coverage.

    Cheers! olive

    Verified purchase
    PriceStaffRates

    Reviewed Aug. 12, 2021

    Olive had all the things that CarShield offered but Olive's price was lower. I got the same package I had when I was with CarShield. The rep I talked to knew what he was talking about and the purchase process was easy.

    Thanks for your vote!
    olive
    Response from olive

    Hello Audrey, thanks for your five stars and comment. We understand it is important to do some research with other companies before you decide what is the best fit. Glad you decided to let olive provide you peace of mind with our great coverage and prices. Welcome to olive!

    Verified purchase
    Sales & MarketingPriceStaffBillingRates

    Reviewed Aug. 12, 2021

    Olive came up to be the best price for what I was looking for for my car and I enjoyed talking to the sales rep. I was having difficulties that day because my brother died but the sales rep was very patient with me. He explained everything and it was a good conversation. Also, he was forthright. I know when my payments are coming out and everything.

    Thanks for your vote!
    olive
    Response from olive

    Hi Edward, first of all so sorry to hear about your loss. Happy to hear our sales representative met all of your needs. Welcome to olive!

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed Aug. 11, 2021

    I wanted to have coverage and when I saw Olive's price and the deductibles, I decided to get their warranty. I purchased it online and it was instant. I called in, though, because I didn't understand the difference between the coverage I selected and the top-tier one. There were some questions that I had and they were able to answer those rather quickly. I got exactly what I needed from them.

    Thanks for your vote!
    olive
    Response from olive

    Hello Lajuana, so glad to hear all of your questions were answered when you called in. We work hard to be the online leader in mechanical breakdown coverage™, making the quote flow a 90-second (or less) painless process. Thanks for your comment and five stars. Welcome to the olive family!

    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Aug. 11, 2021

    My dad is an Olive customer and he recommended them. The sign-up was easy and fast. It was convenient and self-explanatory online. The guy I worked with was thorough in explaining what was covered and how the policy worked. I feel confident that if something happens and I call, Olive will be able to help navigate us through that experience. I'm happy so far with the experience with Olive so far.

    Thanks for your vote!
    olive
    Response from olive

    Hi Crystal, so happy to hear how pleased you were with getting coverage and the peace of mind you now have with olive. Let your Dad know we appreciate the referral! Thanks for your comment and five stars. Welcome to the olive family.

    Verified purchase
    Customer ServiceCoverage

    Reviewed Aug. 10, 2021

    When I called in to sign up, the guy was pretty polite and he explained to me what they cover and everything. I liked the plans that were offered. I asked him about the electrical, the powertrain, and everything like that and he said that those are all on the warranty.

    Thanks for your vote!
    olive
    Response from olive

    AWESOME Jerry! We are so happy that you chose our peace of mind coverage at olive. Thank you for taking the time to share your thoughts and this FIVE-STAR review, with us.

    Have an amazing day!

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Aug. 10, 2021

    Olive had everything I was looking for. They broke it down easier than most other car extended warranties. They also had the cheapest option with the most benefits. The person that I worked with sent all the different packages they had available and I picked the one I wanted. I called them back and they took my card information and helped me pay for it. It was really quick. Give Olive a look as they're worth getting a car extended warranty if you need one.

    Thanks for your vote!
    olive
    Response from olive

    Thanks, Jaye! We strive to bring you a hassle free experience and am always happy to hear when we deliver that. Welcome to the olive family!

    Cheers!

    Verified purchase
    PriceStaffRates

    Reviewed Aug. 9, 2021

    I liked Olive's flexibility and the price was a very competitive rate. It's just a small peace of mind on a different vehicle. The representative sent me all the information and he was very good.

    Thanks for your vote!
    olive
    Response from olive

    Hi Larry, at olive, we customize every plan for our customers so they don’t pay a penny more for coverage. Thanks for the five stars and your comment. We love hearing that our coverage provides our customers peace of mind. Cheers! olive

    Verified purchase
    CoverageTechPunctuality & SpeedRefunds & PayoutsMaintenanceStaffTimelinessRental Car

    Reviewed Aug. 9, 2021

    I liked olive's reputation and they would let me use any mechanic who's certified in the area, which was important to me. Their reps were very professional and very knowledgeable. One of the questions I asked them was about the rental cars because if my vehicle is going to be broken down, I want to be able to have something to help pay for that rental car. And they said I would be reimbursed $65 a day for seven days for that. In the end, purchasing from them took about 30 minutes, and it was very quick and easy. It took longer for me to ask the questions than anything else and everything went very smoothly. My experience was very top-notch and they gave me coverage the next day as long as there was no existing check engine lights.

    Thanks for your vote!
    olive
    Response from olive

    Hello Timothy, thanks for the five stars. We also really appreciate you taking the time to explain your experience with getting olive coverage and reimbursement for a rental. We recognize that you could already have established a relationship with your current mechanic and that we are able to work with this mechanic as well. Cheers! olive

    Verified purchase
    Customer Service

    Reviewed Aug. 8, 2021

    I dealt with one guy on the phone and he was awesome. He answered all the questions I had and he made the process very simple and smooth. From start to finish, it took about 30 minutes. I shopped around a little bit, so I dragged it out a little bit. Olive also had different plans that I could pick from and I liked that. I just chose the one that was fit the best for me.

    Thanks for your vote!
    olive
    Response from olive

    Good job, Breonnna! Digging deep into your coverage options is ALWAYS a great idea! We are so happy you chose olive. Welcome to the family and thank you for this amazing review!

    Cheers!

    Verified purchase
    Customer ServiceCoveragePriceBillingEase of UseRatesTransparency

    Reviewed Aug. 8, 2021

    Olive's website was super easy to use. Also, there were different price points that I liked and different coverages. I called them back as I had to update my billing information. My credit card got hacked, it closed down, so I had to update that, but I kept getting an error on their site. They called me right back and I got it updated. I was happy.

    Thanks for your vote!
    olive
    Response from olive

    Hi Karen, olive.com has you covered! We are all about transparency and we offer 3 plans with 3 deductibles to give you 9 plan options. There is bound to be one that fits everyone's budget! Sorry to hear what happened to your card, but happy everything got fixed. We appreciate the four stars and your comment. Welcome to the olive family!

    Verified purchase
    CoverageStaff

    Reviewed Aug. 7, 2021

    I understood everything that the rep explained. They said they covered this and this and then when the time came, they say, "We don't cover that." So I was just kind of skeptical. But then I needed it just in case something happened. Overall, Olive was a pretty good deal. I've told a couple of people about it already.

    Thanks for your vote!
    olive
    Response from olive

    Corey, thank you for recommending us to your friends and for taking the time to share your experience with us. We are happy to bring you peace of mind breakdown coverage. Welcome to the olive family.

    Verified purchase
    Customer ServiceTechSales & MarketingOnline & AppStaffEase of Use

    Reviewed Aug. 7, 2021

    Olive's website works pretty well and it's easy to navigate. I also called a couple of people to get my password sent through. It didn't go through once, but we got that taken care of. A couple of days ago, my Honda civic blew up. I dropped it off last night at one of the shops suggested on the app and they're estimating it right now.

    Thanks for your vote!
    olive
    Response from olive

    Cameron, we are sorry to hear your Honda is being a "jerk car", but that is exactly why we are here. Happy to help get ya rollin' into your next adventure. Thank you for taking the time to share this with us and OLIVE these stars!

    Reach out if you need any further assistance, or just to let us know how the claims process went.

    Have a great day!

    olive

    Verified purchase
    Customer ServiceCoveragePriceRates

    Reviewed Aug. 6, 2021

    I did the process with Olive online then customer service called me to make sure everything went smoothly. Olive gave me the three options, the complete coverage, this, and that. They told me what the price breakdown was which was really neat. I went with the one that covered the most stuff. One definitely needs to have an extended warranty.

    Thanks for your vote!
    olive
    Response from olive

    Bruce, we are happy to bring you hassle free, peace of mind coverage. Welcome to the olive family!

    Verified purchase
    Staff

    Reviewed Aug. 6, 2021

    I spoke to a really nice lady at olive. I explained to her that I have Alzheimer's and that my daughter has to take care of this stuff. So she helped me out there and let me do it at my own pace. I'm pretty happy with the plan that they offered and they helped me right through everything to get this started. They were also really polite and told me everything I needed to know.

    Thanks for your vote!
    olive
    Response from olive

    Larry, we are happy to have you in the olive family. Thank you for taking the time to share your experience with us. We will be happy to answer any questions or concerns you(or your daughter) may have, at any time.

    Have a wonderful day,

    Cheers!

    CoverageStaffBilling

    Reviewed July 8, 2021

    I'm writing a review about the Olive Co., which is now my new auto warranty coverage company. There were no start-up fees and my monthly bill was 50% lower than the last company, which was impressive. Additionally, they supplied me with good recall notices about my vehicle from the manufacturer that was still valid. I am happy with the overall care and concern they've shown me.

    Thanks for your vote!
    olive
    Response from olive
    Maxine, we are happy to have you on board, with peace of mind breakdown coverage. Thank you for the 4-star review. '
    Have a wonderful day,

    olive

    Verified purchase
    CoveragePriceRates

    Reviewed June 29, 2021

    I've been sharing Olive with a few friends of mine. I found it by doing a search on the internet for additional coverage on my BMW. As far as the recommendations, it came down to two. My primary choice doesn't support California yet because of something about the California laws, but Olive does. The prices are good too. You have multiple choices.

    Thanks for your vote!
    olive
    Response from olive
    Glenn, we are glad you have found the olive difference. Welcome to the family.

    Thank you for this AWE-mazing review!

    Cheers!

    olive

    Verified purchase
    Customer ServiceStaff

    Reviewed June 27, 2021

    The Olive rep called me up and I decided to go with him. He seemed like a nice guy. Signing up was easy and harmless.

    Thanks for your vote!
    olive
    Response from olive

    Thanks, David! Welcome to the olive family.

    Cheers!

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed June 27, 2021

    The signup process with Olive was painless. I got calls and emails asking if I needed help, which was great, but it was straightforward. There was nothing confusing about picking my policy. They give a good description, but they never really say what exactly is covered. A more detailed breakdown about all that is covered would be good.

    Thanks for your vote!
    olive
    Response from olive

    Thank you for sharing your experience with us, Elliot. You can find all terms and conditions at your olive grove. We strive to be a green company, that means that all documents will be offered electronically. If you need help to find these links on our website, please reach out to chat or call the number on the website.

    We are always looking for ways to improve your experience, your feedback is very important to us.

    And WOW! Look at olive those stars! Kudos!

    Cheers!

    olive

    Verified purchase
    TechStaff

    Reviewed June 26, 2021

    I was looking at some providers and bought another one. I had 30 days and within that 30 days, Olive was much better. It made more dollars and sense to me. Their reps were helpful and answered questions.

    Thanks for your vote!
    olive
    Response from olive

    Glad you found the right coverage at the right price with us, Dan. Thank you for this AWE-mazing review and olive those stars!

    Cheers!

    Verified purchase
    CoverageBilling

    Reviewed June 25, 2021

    Everything worked really well during the purchase. I'm not that great on the computer but I was able to handle it. I tried to get my diesel truck through Olive also, but they wanted as much a month for my payment as a truck payment so I didn't do it. It was over $400 a month for the insurance and I can get a new truck payment for that.

    Thanks for your vote!
    olive
    Response from olive

    Mike, thank you for sharing your experience with us. We are sorry we could not find a policy that worked for your diesel truck, but keep checking back, as we are ever changing and only getting better!

    Have a great day,

    olive

    Verified purchase
    CoverageStaff

    Reviewed June 24, 2021

    I received great information and the process with Olive went without any hiccups. It's great to understand what the policy was and what I was able to have from bumper to bumper. What I wanted was to make sure that I get something that's going to cover a lot. I have a fairly newer car. We like to travel a lot so I wanted to make sure I was covered if anything goes wrong. I'm very satisfied. I am very happy with Olive so far.

    Thanks for your vote!
    olive
    Response from olive
    Howard, WOW! That sure is a lot of stars! Thank you for taking us with you on olive your travels.

    Happy to have you as part of the family.

    Cheers!

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedBilling

    Reviewed June 23, 2021

    I've had a 2012 F-250 Diesel four-wheel drive since January. I had it warrantied under Olive as it was the best and I didn't have a waiting period in order to have the vehicle covered. Customer service was able to explain to me what the coverage was as well as the cost. They do month-to-month payments. Olive has different levels of protection on the policies. I have one that covers everything on the truck such as the fuel system, the transmission, and the driveline. Olive is just a nice insurance to have.

    Thanks for your vote!
    olive
    Response from olive

    We aim to bring you peace of mind, Michael, in your breakdown coverage. Thank you for this amazing review and for letting us roll with you in olive your adventures.

    Cheers!

    olive

    Verified purchase
    Customer ServicePrice

    Reviewed June 22, 2021

    My sister-in-law said she did extensive research and I trust her. She chose Olive so I did too for my 2014 Kia Soul. Customer service did a fine job and I liked everything they did. There were choices for the deductible. I could look at my financial picture and find what suited me best.

    Thanks for your vote!
    olive
    Response from olive

    Hi Linda. Thanks for the five stars. We are happy to hear that both you and your sister-in-law had the confidence in olive to both get coverage. Let us know if we can be any any service to either of you. Cheers, olive

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed June 21, 2021

    I'm in Alaska and a lot of the other breakdown coverages don't cover Alaska. I availed of Olive's services and everything seemed very professional. Customer service answered all my concerns. It all worked pretty well and it's simple. I also like the fact that I wasn't harassed, which was what happened to me with another company.

    Thanks for your vote!
    olive
    Response from olive

    Shawn, this 5-star review has us over the moon that you are rollin' with olive for your Alaskan adventures!

    Here if you need us,

    olive

    Verified purchase
    Billing

    Reviewed June 20, 2021

    I did olive online and the experience was great. I liked what they offered. The only complaint I have is they would not send me a bill. They want to take everything out over a credit card. I would prefer to do it in cash because I don't like the payment coming out of my credit card. But it's okay.

    Thanks for your vote!
    olive
    Response from olive

    Robert, thank you for your honest feedback. We are always looking for ways to improve your experience and appreciate you taking the time to share this (and the five stars!).

    Keep checking back for new ways to pay your bill at olive, as we grow and change.

    Cheers!

    Verified purchase
    Coverage

    Reviewed June 19, 2021

    Olive had everything that we wanted. The purchase process was great. I spoke with somebody and the information was online. Everything seemed to run pretty smoothly. I would tell friends to look at Olive for their automotive needs, insurance-wise.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2021

    I'm happy with what I read about Olive and what I saw on the document. I called back to get more information because I didn’t have a lot of time to be reading the paperwork and everybody has been really helpful and polite. I told my daughter about warranty company and she signed up with them last week. Don't waste your money. Take a good, safe step, and go with Olive.

    Thanks for your vote!
    olive
    Response from olive

    Wow Marco! Thanks so much for your detailed review and five stars. We are so pleased that you even referred your daughter. That says so much to us.

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed June 17, 2021

    I have a newer car and I decided to go with Olive for its warranty. I like the type of coverage that was provided. I made my purchase over the phone and the rep told me everything I needed to know. I'm good for 185,000 miles and I wish Olive's coverage is longer.

    Thanks for your vote!
    olive
    Response from olive

    Hi Robert. Welcome to the olive family. Thanks for the five stars. Sounds like you have some peace of mind now and that is what we always strive for with our customers.

    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedStaffRates

    Reviewed June 16, 2021

    I got Olive Auto Warranty through ConsumerAffairs. The gentleman I spoke to was an absolute professional, direct to the point, wasn't selling me, just laid it out for me. Their pricing was fantastic. I couldn't have asked for a better situation. My truck is fairly new. But I got over the 60,000 mile mark, so I had to get an extended warranty. That was the first time I ever checked ConsumerAffairs. Usually, I go by online discussions and message boards. But I just went through ConsumerAffairs, Olive was one of the first ones they came up with, and that was the only one I called. I was more than happy with it. I read a few things, like people were saying, “Well, I got it. And then two weeks later, something went wrong, they wouldn't cover it.” I imagined a lot of people would do that, “Hey, there's something wrong with my car, better get some coverage.” My hat’s off to Consumer’s for helping me out.

    Thanks for your vote!
    olive
    Response from olive

    Hello Edward. Thanks for your comment and 5 stars. We are pleased to hear about your great experience with Consumer Affairs. We sure do appreciate them as well. Welcome to the olive family!

    Verified purchase
    CoverageSales & MarketingPriceStaffCoverage - Components

    Reviewed June 15, 2021

    The process to purchase the warranty was easy. They gave me a quote. The rep answered a lot of questions that I had about the warranty. She was really helpful. The one I purchased covers everything except basic wear and tear on the car. And it was affordable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 14, 2021

    Purchasing the plan was super easy. I spoke with a rep named Scott and he walked me through the process. He was really friendly and cordial. We picked a good plan that worked for me. I would definitely continue my service with them. They're just great all around.

    Thanks for your vote!
    olive
    Response from olive

    Hi Aaron. Thanks for your 5 stars! Happy to hear that Scott made the purchasing process easy. Welcome to the olive family!

    Verified purchase
    Coverage

    Reviewed June 13, 2021

    The guy I dealt with was great. He was easy-peasy to work with. The application was simple and made sure my VIN number was going to come up the right way. ‘Cause I have a specialty vehicle, and we confirmed that it was gonna be good to go. And I got 185,000 miles up to, $55, $56 a month. I'm happy with everything.

    Thanks for your vote!
    olive
    Response from olive

    Hi Ian. Thanks for your five stars. We are glad to hear that special consideration was taken with your situation. We strive for peace of mind with our customers. Let us know if we can be of any further help.

    Verified purchase
    CoverageStaffCoverage - Components

    Reviewed June 12, 2021

    The lady that I spoke with at Olive was professional. She gave me a rundown on three different plans. She was saying that oil changes and wear and tear are something that they cover. I had just got an oil change myself two weeks ago and I was wondering was the oil change covered by us or them.

    Thanks for your vote!
    olive
    Response from olive

    Anthony, basic maintenance is the owner's responsibility. If you have any more questions, we would be happy to talk with you. Reach out, at your convenience, to our chat representatives or our toll-free number at our website.

    Have a great day!

    Verified purchase
    CoveragePriceStaffRates

    Reviewed June 12, 2021

    The rep I worked with was helpful. I liked the price and coverage they provided.

    Thanks for your vote!
    olive
    Response from olive

    Hi Jessica. Thanks for the five stars! We are glad to hear you are happy with the price, coverage and the representative you spoke with was helpful. We are glad you chose olive for your coverage.

    Verified purchase

    Reviewed June 3, 2021

    The sign-up process with Olive was not too hard at all. If I had questions, I was able to reach out to someone and have my questions answered.

    Thanks for your vote!
    olive
    Response from olive

    Hi Chris. Thanks for letting us know that the quote process was not hard at all for you. We strive for peace of mind for all of our customers. We appreciate the five stars. Contacting olive should always be very easy, by sending a email, sending a message on the website or calling us.

    Verified purchase
    CoverageTechStaff

    Reviewed June 3, 2021

    Anything can happen with a car and dealer warranties are totally different from extended warranties. So if there's something my dealership is not going to cover, I'm hoping that olive will cover and it'll be less stressful on my pocket. When I signed up with them, their reps explained everything very well and were straight to the point.

    Thanks for your vote!
    olive
    Response from olive

    Hi Janel. Thanks for your five stars! olive has nothing to hide. We have you covered. It is that simple. Glad to hear you had a good experience with getting your policy.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 2, 2021

    Olive's customer service was pretty good. They got us on it really fast and they're really nice. Even when I said I was gonna go look at something else, they were still understanding.

    Thanks for your vote!
    olive
    Response from olive

    Hello Jessy. We are grateful for your five stars! We understand people like to compare us to others. Even happier when you find out that you would be in the best hands with olive!

    Verified purchase
    TechPrice

    Reviewed June 2, 2021

    Getting the contract with Olive was fine and easy. Also, the cost was good.

    Thanks for your vote!
    olive
    Response from olive

    Hi Melissa. We are glad to hear it was easy to get your policy. We strive for peace of mind with our customers. Let us know if you need anything.

    Verified purchase
    CoveragePriceStaffRates

    Reviewed June 1, 2021

    They asked questions like what kind of coverage I needed so I would be able to get the right coverage and a price that's reasonable. That is always convenient. Also, I liked that they're month-to-month.

    Thanks for your vote!
    olive
    Response from olive

    Saneice, with 9 coverage options, we have what most people need. Thank you for giving olive the chance to give you peace of mind with your mechanical breakdown coverage.

    Here if you need us,

    olive

    Verified purchase
    Punctuality & Speed

    Reviewed June 1, 2021

    The enrollment was very quick. There weren't a whole lot of ins and outs that I had to go through. I picked what I wanted and I like what the plan has to offer.

    Thanks for your vote!
    olive
    Response from olive

    Glad to have ya with us, Donald! Let us know how we can improve and possibly raise this 3-star review to a five.

    Thank you for taking the time to share your experience with us.

    Have a great day,

    olive

    Verified purchase
    Customer ServiceCoverage

    Reviewed May 31, 2021

    The website explained the coverage fine. Then, there was some sort of a follow-up call afterward from a real person so there was an opportunity to ask questions.

    Thanks for your vote!
    olive
    Response from olive

    Glad we met your needs, George. Thank you for olive these stars!

    Cheers!

    Verified purchase

    Reviewed May 31, 2021

    I signed up online and it was pretty simple. Also, they seem to have everything we need.

    Thanks for your vote!
    olive
    Response from olive

    Right on, Stephen! Welcome to the olive difference!

    Cheers!

    Verified purchase
    Customer ServiceTech

    Reviewed May 30, 2021

    My vehicle has been in the shop for a week or so now and they still can't get a hold of anyone at Olive. My mechanic hasn't heard anything and he called them and they're not propelling their business or something. I would tell others not to get Olive.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePriceMaintenanceStaffRates

    Reviewed May 30, 2021

    The customer service that I spoke with was extremely knowledgeable and helpful with Olive's product. The price and their term also seemed to be more favorable than anybody else. I compared total of four companies and Olive's coverage, price, and terms were the best. That was really nice because with the vehicle I drive, it would be expensive to fix.

    There was a hiccup during my purchase. Olive's online platform is very good. It's just, somehow, we ended up with a hitch in the giddy-up with somebody else's weird marketing and I kept getting redirected to some site of somebody with a similar domain name. With that issue, I called Olive directly and they said I just had to go online and they would take care of it right then. Bing bang boom, they got it taken care of.

    Thanks for your vote!
    olive
    Response from olive
    KC, thank you for sharing your experience and 5 stars with us!

    We strive to be there for you when you need us, glad we could get the "hitch" taken care of and have you rollin' onto the next adventure.

    Have a wonderful day!

    olive

    Verified purchase
    PriceRates

    Reviewed May 29, 2021

    Olive has the best price and service combined.

    Thanks for your vote!
    olive
    Response from olive

    Emilee, thank you for your kind words and olive these stars!

    Cheers!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2021

    Olive was the company that responded the best and the fastest to me. The customer service was very pleasant. Things weren't written and the person I spoke with actually acted like she was living and was really professional versus, "What else? Any other questions? Uh-huh. Yeah. Sure." I asked a lot of questions and she never seemed to be annoyed. Aside from being knowledgeable, she was also professional and friendly. We have CarShield on another vehicle and they sent us a very nice book detailing everything. I wish I could have received something like that from Olive.

    Thanks for your vote!
    olive
    Response from olive

    Deborah, we would be happy to navigate you to your olive grove, where you can see the "book" or terms and conditions of your coverage. However, as a green company, we do not send out hard copies of anything. The links and chat options are on the website. Reach out if you would like assistance finding anything there.

    Thank you for this very informative and shiny review!

    Cheers,

    olive

    Verified purchase
    PriceStaffRates

    Reviewed May 28, 2021

    Olive seemed like they were reasonable and they had a lot of good reviews. They also had great prices for the different premiums and the lady that signed me up was really nice. She was helpful and seemed like she knew what she was talking about.

    Thanks for your vote!
    olive
    Response from olive

    Quanisha, thank you for this AWE-some review! We are happy all of your questions were answered and you chose to be part of the olive family.

    Cheers!

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPricePunctuality & SpeedStaff

    Reviewed May 28, 2021

    I purchased a car warranty with a company that was pretty much a scam and I needed to get a different carrier. I did a little research and Olive is licensed through the California insurance commissioner's office. That was one of the primary reasons why I decided to go with them. They also had pretty good reviews. I spoke with a representative, who was very knowledgeable. He shared a lot of information with me and that helped in my decision. I asked some questions and within the following three days after conducting my due diligence, I decided to go with Olive.

    The one thing that could use a little attention was when I obtained my quote online and even after I purchased the service, I continued to get solicitation advertising emails from Olive saying, "Don't forget that your quote is waiting." But I already purchased from them. That became a pain in the butt and made me feel sorry that I ever got the quote online. I ended up having to unsubscribe from Olive because they would send two emails a day and it was probably all done by robot. Unfortunately, the human interface is being phased out.

    Thanks for your vote!
    olive
    Response from olive

    Digging deep into your coverage options is key to transparent and peace of mind coverage, Raed. Congratulations on a job well done! Thanks for olive these stars and welcome aboard!

    Cheers!

    Verified purchase
    Customer ServiceCoverageBillingRates

    Reviewed May 27, 2021

    I was looking at ratings and of the top five, olive was rated slightly higher than all the others. They were common names to me and olive wasn’t. I also did a lot of reviews and in the end, I chose to go with olive. Their signup process seemed to be straightforward and it didn't take long. We bought the plan that covers almost everything and we still haven't received a lot of the paperwork. So, if they’ve sent us anything, unfortunately, it may have gone through Memphis and Memphis has been bad about getting mail. It might take us a month to get anything from them. But we know we have the coverage and we can go online to it. We also called them the other day about the payment and the man was very nice. We wanted to know that the direct draft was set up for making the payment and he explained how it was.

    Thanks for your vote!
    olive
    Response from olive

    Steve, we are so pleased your sign up process went smoothly and that you took the time to dig deep into your coverage options. Over here at olive, we are a green company. That means all of our communications are electronic and we save those trees every chance we can! You likely did not receive a ton of paperwork but rather, all correspondence through email.

    Thank you for being part of the olive family and for a 5-star review!

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 27, 2021

    I chose the top one warranty that would fit my car in terms of mileage. Olive was the best one of the five choices I had and I did all things online. I called one time to verify the fact that I could cancel anytime as I've got 101,000 on the car and I'll probably sell it before 150. Customer service said it was not a problem and when I spoke with them, they were very friendly. I really like the warranty I have.

    Thanks for your vote!
    olive
    Response from olive

    Way to dig into your choices, Daniel! olive is shaking up the breakdown coverage industry and we are pleased you are on board. Reach out if we can help in any way.

    Welcome to the family!

    olive

    Verified purchase
    Customer Service

    Reviewed May 26, 2021

    At first, the experience when signing up was a little bit edgy. But eventually, I received a call from Barbara who was supervisor. She was able to get me through the system and through the whole situation with no problem. Hopefully, it's a good outfit because if I ever do need it, I hope they're there for me. Having this type of extended warranty is similar to having a spare tire. It's better to have it and not need it than need it and not have it.

    Thanks for your vote!
    olive
    Response from olive

    You are absolutely right, Danilo! Being prepared for those pesky breakdowns is key. Thank you for this wonderful review.

    Have a great day!

    olive

    Verified purchase
    Sales & MarketingOnline & AppRates

    Reviewed May 26, 2021

    Olive had the highest rating and when I signed up with them, it was very easy. The hardest part was getting the little app up and going, myOlive. That was a little bit challenging but they walked me through the app after I got it. Other than that, everything was really smooth.

    Thanks for your vote!
    olive
    Response from olive
    Wonderful 5-star review, Randy! We are so happy it was an easy process to bring you the olive difference.

    Welcome to the family!

    Cheers!

    Verified purchase
    CoverageTechStaff

    Reviewed May 25, 2021

    My car is still under warranty from the manufacturer, so I'm still good, but I took Olive as a precaution for the longer run. I'm let down though. The rep told me that they have some dealers, but I don't see any Audi dealers in the list. Why would he tell me they have two dealers, which I already gave the information I have an Audi? He should have just told me that they do not have an Audi dealer. I checked both in Texas and in New York, and all I see are just the local auto dealers. Apart from that, the rep explained the coverage good and I already told few people about them.

    Thanks for your vote!
    olive
    Response from olive

    Denil, you may use our network or any ASE Certified mechanic you choose, for your Audi repairs. This would include a dealership. Please reach out if we may assist further on this or any concern you may have.

    Thank you for choosing olive and for this 4-star review. We strive to bring you peace of mind with your coverage and are here at your convenience.

    Have a wonderful day,

    olive

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed May 25, 2021

    Olive sounded like it was good company. It was different in that it had a shorter term so the price was lower and that was somewhat appealing to me. The person I talked to, Rachel, was very cordial and real helpful. I’ve talked to a couple people but she was the main one that helped me. It was a good experience and I'm hoping that when I call for a claim at some point that I can get the same treatment. The companies I dealt with in the past with either auto or home warranties, the moment you have a claim, that's when you find out what's going on. It's so difficult sometimes to get answers or get somebody to respond to you or call you back. That's when the disclosures come out and they tell you, "We don't cover that." I'm hoping that that's not the case with Olive. That's why I was doing the research to find out but so far, so good.

    Thanks for your vote!
    olive
    Response from olive

    Mark, we encourage you to dig deep into your coverages, good job! Welcome to the olive family, we will be here in the event that you should ever need us for repairs. Rachel is pretty awesome and we are happy she was able to answer olive your questions.

    Have a great day!

    olive

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed May 24, 2021

    Having coverage is valuable, ‘cause anything could happen. I wanted something that would cover the big majority stuff on my vehicle. When I purchased an Olive policy, I started online, and then I got a call. The rep was good. Things were explained to me too, but since I've never done anything like it, it was confusing. Other than that, so far, so good.

    Thanks for your vote!
    olive
    Response from olive

    Hello Marcie!

    We are happy to bring you peace of mind coverage, that will keep you rollin' on olive your adventures!

    Reach out anytime, for questions.

    Cheers!

    olive

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed May 24, 2021

    I thought Olive was the better company and the guy that I spoke to on the phone was pretty knowledgeable and seemed really nice. The sales experience was great.

    Thanks for your vote!
    olive
    Response from olive

    Happy to hear it was an easy process, Eduardo! Thank you for these stars and for choosing olive as your mechanical breakdown coverage company.

    Cheers!

    Verified purchase
    Customer ServiceCoverageTechSales & MarketingStaffTimeliness

    Reviewed May 23, 2021

    I did have a negative experience with Olive. It sounded good when I first signed up. They advertise that when you buy their extended warranty, you're covered the next day. I bought my extended warranty on the day I purchased my vehicle. It's a BMW. When stuff started going wrong with the car, they said, "Your coverage is too new. We're not going to cover that." Right after I gave all of $400, I ended up spending about $1,500 at the BMW dealership getting a few things on the car. One of them was a battery which wasn't covered by Olive. I don't even know if I want to call them in the future because I don't know if they're going to think that it's something pre-existing. I kind of feel screwed over a little bit, but it happens when it comes to this type of stuff.

    Thanks for your vote!
    olive
    Response from olive
    Oh no, Chad! Sorry to hear of your experience. We urge you to look over your terms and conditions, located on our website, as we strive for transparency. Our mechanical breakdown coverage does not cover pre-existing conditions or basic maintenance (like batteries or head lamps) unless it is part of a mechanical malfunction.

    We would be happy to answer any questions to clarify this coverage, if you reach out at your earliest convenience.

    Have a great day,

    olive

    Verified purchase
    Customer ServiceCoverageSales & MarketingPriceOnline & AppStaff

    Reviewed May 23, 2021

    The protection specialist answered any questions that I had at the time and left the door open for me to call back and ask him anything else if I needed to. I've purchased extended warranties before and this experience is better. I felt like I was getting more for my money this time around. But during the process, the site was a little glitchy when I was trying to get a quote. Then, when I started the process, the agent called me back and he said I didn't put in the mileage, but it was the site at the time that wasn't allowing me to. But that's the only thing. Other than that, I recommend the app.

    Thanks for your vote!
    olive
    Response from olive
    Kevoughn, we apologize for the technical glitch. Sometimes, we may have a temporary issue, but am thankful it was easily remedied.

    Thank you for the 4-star review, we are glad to welcome you to the olive family.

    Cheers!

    Verified purchase
    CoveragePriceStaffRates

    Reviewed May 23, 2021

    Olive has good coverage for a decent price. It was an easy purchase basing off talking with a representative too and not just going through the online process.

    Thanks for your vote!
    olive
    Response from olive
    Wow Kelly! Thank you for olive these stars!

    We strive to make it an easy process, all around. Glad we delivered.

    Have a wonderful day,

    olive

    Verified purchase
    Claims HandlingCoverageCoverage - Components

    Reviewed May 22, 2021

    The purchasing process was straightforward and everything was done right. I tried to file a claim recently but the issue was deemed as a pre-existing condition. But I kinda understood why they didn't do it. I just had gotten the extended warranty and they said that the months take more than the number of miles that I had added since I have gotten the warranty.

    Thanks for your vote!
    olive
    Response from olive
    Juan, we are glad you dig into your terms and conditions. We strive to be a mechanical breakdown coverage with transparency in our coverages.

    Thank you for this review and for being part of the olive family.

    olive

    Verified purchase
    Customer ServiceCoverageTech

    Reviewed May 22, 2021

    I contacted Olive and spoke with a very nice customer service woman. They cover the major things and it's supposedly 29.99 a month, which I could afford. I purchased the policy and s far, I haven't had any problems.

    Thanks for your vote!
    olive
    Response from olive

    Hey, Rosine, we look forward to being here for you, in the event you have a mechanical breakdown. 3 stars are AWE-mazing... let us know how we can improve it to a 5-star rating, in the future!

    Welcome to the olive family!

    Verified purchase
    Coverage

    Reviewed May 22, 2021

    Enrolling with Olive was pretty straightforward. It only took me a few minutes. However, even now that I did purchase the policy, I'm not exactly too familiar with what the plans are. It gave me a list of exactly what it covered but I'm not exactly sure of the details of it. For example, one of the plans that I chose said transmission was covered. But I'm not sure if that's everything with the transmission or just certain things. I would want more detailed description of what exactly is covered. Other than that, everything was good.

    Thanks for your vote!
    olive
    Response from olive

    Kiana, we are so happy to hear the sign up process was so easy! Feel free to look over your terms and conditions, or reach out to us to clarify your coverage.

    Thank you for this 4-star review!

    Cheers.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 21, 2021

    I was able to make the purchase online. Then, I spoke with a representative because I needed to ask a couple of questions that I needed to hear from somebody.

    Thanks for your vote!
    olive
    Response from olive

    Thank you, Tyrone, for this 5 star review. We are here when you need us.

    olive

    Verified purchase
    CoverageSales & MarketingPunctuality & SpeedStaff

    Reviewed May 21, 2021

    The woman that I spoke to was very personable and friendly. She answered all my questions and tried to make me feel comfortable. Even after that, she wasn't pushing a sale. This is in the infancy stage with Olive and I like that I had the option of canceling if I needed to as well as the option that 24 hours after I signed up, I'm covered. There's no waiting period and Olive covered what I needed. It came down to being personable and explaining things to me. It was more of a no-hassle type deal than feeling pressured to get something and then you might have buyer's remorse afterwards. Also, it’s month to month and you’re not locked in.

    Thanks for your vote!
    olive
    Response from olive

    Hi Keith. Thanks for your comment and five stars. We are pleased to hear that you did not feel pushed into getting a policy. We aim high for great customer service and no pressure here at olive. No fooling around here, pay today covered tomorrow! We are confident we are shaking up breakdown coverage and giving our customers peace of mind that we have their back, no matter where they adventure. Cheers, olive

    Verified purchase
    CoverageSales & MarketingStaffBilling

    Reviewed May 21, 2021

    I liked that there was no downpayment with Olive. It was just start your payment right now and the coverage goes in the second immediately. The guy was very helpful during the enrolment. He explained everything correctly and I understood everything he said. Olive needs to advertise more and get their word out there more.

    Thanks for your vote!
    olive
    Response from olive

    No fuss, online, transparency, LOVE IT! Thank you for this amazing five-star review, Onzo!

    Cheers

    olive

    Verified purchase
    Customer ServiceStaff

    Reviewed May 20, 2021

    Olive got back to me the quickest compared to the other companies. Also, the gentlemen that helped me was very helpful. He explained the different packages.

    Thanks for your vote!
    olive
    Response from olive

    Welcome to the olive family, Tiffany! Thank you for this shining review.

    Cheers!

    Verified purchase
    CoverageStaff

    Reviewed May 20, 2021

    After reading the reviews of other people on what was the best of all the companies, I decided to give olive a try. They must be fairly new, so there wasn't much negativity on them. The rep I dealt with was very helpful and answered all the questions that I had. All in all, I'm satisfied with the plan coverage but for some reason, I can't find my information when I went online and was trying to open up an account online. It said I needed my policy number to have an online account, so I can view everything that way, too. I don't know if I deleted my information or if it's sitting in my junk, though I can't find it in my junk folder. So, I was wondering if it’s possible to have it resent to me.

    Thanks for your vote!
    olive
    Response from olive
    Absolutely, Matt, we can help you with that!

    As a green company, all of our correspondence is sent via email. I have just verified that was resent to your email on file. If you need further assistance, feel free to visit our chat or call our toll-free number listed on our website.

    Cheers!

    Verified purchase
    Refunds & Payouts

    Reviewed May 20, 2021

    When I signed up, I logged into the site and paid for it but I never received a username or password to actually log into Olive. I had to go and work with Olive support to figure that out.

    Thanks for your vote!
    olive
    Response from olive
    Brendan, thank you for taking the time to share your experience with us. We are happy support was able to get your questions taken care of. Sorry for any inconvenience.
    We are here if you run into any further hiccups in your process.

    Thanks for choosing us for olive your adventures.

    Cheers!

    Verified purchase
    Customer ServiceCoverageTechPriceRates

    Reviewed May 19, 2021

    The price with Olive was reasonable and I like what they offered. The enrollment was painless or seamless. They called me and made sure they had exactly what I wanted. They wrote me a policy, sent me the information, and came over.

    Thanks for your vote!
    olive
    Response from olive

    Wow, Joe! What a remarkable review! Thank you for sharing your experience with us, we hope to continue to provide you with peace of mind coverage, if a breakdown ever occurs.

    Have a wonderful day,

    olive

    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed May 19, 2021

    Olive's customer service was a little shaky at first and I had a representative that was really nasty. I was in the car lot when she called and I had not even completed the transaction but she kept calling and calling. I told her that I couldn't talk at the time and I asked her to send me the information so I could look it over. She then said “Well, it don't sound like you want to talk to anybody right now, but you will when that 2017 breaks down.” Her name was Brittany and that was very unprofessional. But in spite of her horrible customer service, what she was offering was a good offer and I liked the affordability. I then called them back and I asked another young lady to send me the information to which she agreed.

    Thanks for your vote!
    olive
    Response from olive
    Hi Doris, thank you for the review. We take customer service very seriously, for that reason, we record all calls for quality assurance. We have reviewed every recorded interaction that you have had with us, we do not currently nor have we had, a Brittany here at olive.

    If you have a moment, I would like to follow-up with you, personally.

    Thank you for your business,

    The olive team

    Verified purchase

    Reviewed May 19, 2021

    I plan on keeping the vehicle for a while and signing up for the warranty with Olive was easy to do.

    Thanks for your vote!
    olive
    Response from olive

    We strive to bring you easy access and prices you can afford, Carl, thank you for choosing olive!

    Cheers!

    Verified purchase
    TechBilling

    Reviewed May 13, 2021

    Everything was online when I purchased the plan from Olive and it was super easy. I was satisfied with the plans that they offered because they broke it down to annual, semi-monthly or monthly payments and I went with the monthly, which was the cheapest.

    Thanks for your vote!
    olive
    Response from olive

    Kimberly, thank you for your kind words and olive these stars!

    Have a wonderful day,

    olive

    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed May 12, 2021

    It was good dealing with the customer service rep at Olive. I got the quote and they sent me a few newsletters.

    Thanks for your vote!
    olive
    Response from olive

    Welcome to the olive family, Serena!

    Cheers!

    Verified purchase
    Customer ServiceCoveragePriceStaffRates

    Reviewed May 11, 2021

    Olive fit my budget especially for what I needed for my Ford that I have 120 something thousand miles on. It gave me that extra peace of mind for another three years. It had a great price and great options too. The customer service was excellent. I was on the phone and done in less than five minutes. Everything has been great. All of it was very easy, efficient and affordable.

    Thanks for your vote!
    olive
    Response from olive

    Carlos, we strive to keep it simple. Glad to have ya on board!

    Cheers!

    Verified purchase
    Claims HandlingStaff

    Reviewed May 10, 2021

    I filed a claim a couple of months ago. The copay was kind of high but the claim went okay. I would tell others about Olive.

    Thanks for your vote!
    olive
    Response from olive

    Kenneth, happy to hear we kept ya rollin on to olive your next adventures. Thank you for taking the time to share your experience with us.

    Cheers,

    olive

    Verified purchase
    Coverage

    Reviewed May 9, 2021

    The process of purchasing from Olive was easy and I was very satisfied with the plans offered to me. I got almost full coverage. I've already told a couple of people to go with them.

    Thanks for your vote!
    olive
    Response from olive

    Dean, thanks for sharing the olive difference with your friends and for the five-star review!

    Have a great day,

    olive

    Verified purchase
    Refunds & Payouts

    Reviewed May 8, 2021

    I talk about Olive Auto Warranty all the time because they did me wonders when I got my car fixed. I did have to pay out-of-pocket, though, which I was a little bit confused because they were saying nothing out of pocket. But I really appreciate it because it was good. They saved me at least $500. I paid about $130. That was the first time I use Olive, and it was awesome. So, that first experience means a lot to me.

    Thanks for your vote!
    olive
    Response from olive

    Sheila, thank you for sharing the olive difference with your friends and family! We are glad to have you as part of the family.

    Cheers!

    Verified purchase
    Customer ServiceClaims Handling

    Reviewed May 7, 2021

    Buying my protection plan from Olive was really easy. I know that if something happens, I'll be able to get it fixed. I haven't had to file a claim, but the customer service team has been really good whenever I’ve talked to them and I've had questions.

    Thanks for your vote!
    olive
    Response from olive

    Hello Carl. Thanks for your five stars! So glad to hear our customer service was a good experience and answered all of your questions. Cheers! olive

    Verified purchase
    Customer ServiceTechPriceStaff

    Reviewed May 6, 2021

    I was looking for an affordable, extended warranty. I was on the internet and also, I double-checked with the person where I bought my car in the dealership, and I mentioned about that warranty. He mentioned that, so far, with the clients, Olive was good. I made my purchase over the phone with an agent. He was very helpful. He explained everything.

    Thanks for your vote!
    olive
    Response from olive

    Hi Marua. Thanks for the five stars and your comment. We appreciate hearing that the dealership was able to give you a good review of olive which I am sure helped you make your decision to get coverage from us.

    Verified purchase
    CoverageTechPunctuality & SpeedStaffCoverage - Components

    Reviewed May 5, 2021

    I had an extended warranty that was horrible with my vehicle. It was the Warranty from Hell company. At the time, we took my mother's car in and we found out her warranty had expired. Immediately, I went in to find the extended warranty we could get because her car needs to last her a long time. Plus, I wanted to make sure I found her a warranty before she had any pre-existing conditions. Olive was one of the ones that I contacted. They sounded way too good to be true. The monthly amount alone for the coverage that my mom gets is awesome. We have the full coverage for her car. They don't beat around the bush, they're straightforward and they don't do this whole, “You need to wait a certain amount of mileage and on top of that, a certain amount of months."

    During the purchase, the gentleman let me talk and ask every single question in the book that one can possibly think of, and even let me sit there and be very skeptical of it. He had no problem with answering and providing any and all information even if it was the stupidest information that I was asking. He was very patient with me and very helpful. 100%, we recommend Olive to everybody. When they talk about extended warranties, Olive is the first name that comes out of our mouths.

    A month after we got the coverage, my mom's front axle went bad. There was no hesitation. There was a question about certain parts that weren't covered. It was frustrating, but it wasn't Olive’s fault. Due to an oil leakage in the front of the engine that we weren't aware of, we weren't told. Because we had the oil changed at Christian Brothers, and they tried to get a lot of work and money out of us.

    It was about a month and a half before we got the extended warranty when we had the oil change. So, when they were telling us that there was a certain part in the engine that was totally gone, and it was leaking oil for a while underneath the car, we were pretty upset. We were like, “No, that's a new oil leak. We just got it changed.” We were kind of a little frustrated but Olive didn't lose their cool. They explained and made me understand how they were able to know and how it was proof that it was indeed an oil that's been there for a while. The auto shop that we went to wasn't very good at what they were paid to do.

    Thanks for your vote!
    olive
    Response from olive

    Hi Kimberly. So sorry to hear about the former coverage that you had. olive is in fact very transparent with what we offer in our coverage. We appreciate you taking the time to post about your experience.

    Verified purchase
    Customer ServiceCoverageMaintenanceBilling

    Reviewed May 1, 2021

    Olive double billed me this month and then, they told me about it. Also, they send way too many emails. It’s part of the business but it was a little bit too much. Still, they were super nice to deal with and everything has been fine so far. In case the car breaks down, I’ll have a coverage.

    Thanks for your vote!
    olive
    Response from olive

    Hi Dale. We apologize about the double payments and frequent emails. I do hope all of that has cleared up. We appreciate your four stars. Let us know if we can be of any further help.

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed April 30, 2021

    Everything that Olive offered was good. They were things I didn't know about and wish that I would have gotten on my car before my car was way past the warranty. Even the deductible is good as well as the stuff that can be fixed under the warranty. Some warranties don't offer that and you end up coming out of pocket way more money, even with what they would call a warranty. The guy was very helpful and took us step by step. He explained everything and didn’t rush us because sometimes, my dad can be indecisive. He was great and everything went smoothly.

    Thanks for your vote!
    olive
    Response from olive

    Hello LaFonta. Thanks for sharing your experience. We appreciate your five stars as well. olive thrives on giving our customers that needed and appreciated peace of mind.

    Verified purchase
    PriceRates

    Reviewed April 29, 2021

    Olive Auto Warranty seemed pretty good and their price was right. Purchasing the warranty took five minutes and it was so easy.

    Thanks for your vote!
    olive
    Response from olive

    We are so pleased to bring you peace of mind coverage, Marie.

    Welcome to the olive family.

    Cheers!

    Verified purchase
    Staff

    Reviewed April 28, 2021

    I researched about Olive and when I finally chose it, the rep gave the information back to me verbatim from what I had learned prior to speaking with him. Everything was great and I didn’t have any problem with the website. People should go with Olive.

    Thanks for your vote!
    olive
    Response from olive

    Hi John. Thanks for your five stars and review. We all are about transparency with what is inside each policy. Nothing to hide. Glad to see after you did your research you were pleased with the matched information and how the conversation went with our representative. Cheers! olive

    Verified purchase
    TechPriceMaintenance

    Reviewed April 27, 2021

    The truck is still making the noise. Olive took it to two Toyotas, thinking it would get fixed. The first one put on the wrong part and the second one forgot another part. The truck is still not working right and I don't have the money to keep paying the $100 deductible. I’m thinking of taking it to another mechanic that’s not Toyota. But it has been a very good experience with Olive and I would refer them. They have been great through the process of filing the claim and it was very easy.

    Thanks for your vote!
    olive
    Response from olive

    Hi Bonnie. Sorry to hear about the trouble with your truck. Thanks for the 5 stars and happy to hear you had a good experience with olive when using your coverage to get your truck repaired.

    Verified purchase
    Staff

    Reviewed April 23, 2021

    I talked to Olive and I liked the plan that they have. It was a lot better than the others that I had. The representative filled me in on everything and showed me all of the choices so I was very pleased. I don't have any experience with them as of yet, but all my contacts and my invitation that I've gone through with them has been really good.

    Thanks for your vote!
    olive
    Response from olive
    Thank you for this great review, Annisteen!

    Happy to have you on board.

    Cheers!

    Customer ServiceCoverageTechSales & MarketingPriceStaffBilling

    Reviewed April 17, 2021

    I provided my vehicle type in the online quote request. When the salesperson, entered it into a policy, he entered it incorrectly so that we had to cancel the credit charge and begin the process again. When I finished requesting a policy online, my credit card was charged again, but I continued to receive solicitations as if I had never subscribed. After 48 hours and I wondered why I was still getting these solicitations but had not received confirmation of my policy or the policy itself, I called customer service. The agent confirmed that I had a policy but could not send it to me. She said that she would escalate it to a supervisor, who would ensure that I received those documents.

    After an hour, without receiving such documents I called again and had to explain the entire situation again. The supervisor asked me to check my spam folder again, which I had done. She tried to generate the policy herself but could not. She said that the tech and customer service department would coordinate during the workweek. I requested an e-mail confirming the activation of the policy and what steps remained to be done. She wrote it. If this is what it is like to try to subscribe, I shudder to think of how difficult it will be to have them honor a claim. You will hear from me when I do.

    Thanks for your vote!
    olive
    Response from olive

    Ouch, Marc thank you for letting us know about your buying experience clearly not what we strive for. With your permission we would like to have a manager give you a call to hear more about your experience.

    Verified purchase
    Customer ServiceTechStaff

    Reviewed April 15, 2021

    The purchasing process with Olive was confusing at the beginning because I didn't know how to select what I needed for the car. But I spoke with a representative and he walked me through the different plans that they had so that it made it easier to get my decision going. He was on point with all the stuff that I needed to hear.

    I just got my car fixed through Glendale Nissan. Since I didn't know how the process with the claim would go through, they explained it to me. The dealership practically got in contact with the representative from Olive and everything went good from there. I wasn't too much involved in how the process went. They just called me from the dealership and told me that Olive had already agreed on the parts that they were gonna change on the vehicle. I was impressed with how everything went smoothly. Even with the rental, the vehicle was confusing at the beginning. But one of the Olive representatives walked me through and told me how it would normally work. So it gave me peace of mind. I was happy with the service. And I see people that have the same kind of vehicle that I have, and I've been sharing that information over with them.

    Thanks for your vote!
    olive
    Response from olive
    Reynaldo, thank you for letting us show you the olive difference and for sharing your experience!

    Have a wonderful day.

    olive

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed April 14, 2021

    Olive's price was reasonable. Purchasing the warranty with an actual agent was fairly easy and quick. I got a basic understanding, but there are some things I’m still questionable about. If something major happens, I'm not going to have the money. The extended warranty would set me back to come up with the money to get the thing fixed and still pay at the same time.

    Thanks for your vote!
    olive
    Response from olive
    Lynelle, we are here to bring you peace of mind coverage. You will only pay your deductible and all parts covered, will be repaired.

    If you have any questions, we are available on our chat or toll-free number on our website, or your olive grove.

    Have a wonderful day.

    Verified purchase
    CoverageStaff

    Reviewed April 13, 2021

    The rep gave us options we could choose from and wasn't really pushy about it. Olive gives some peace of mind knowing that if something does happen, we're covered. I was impressed with them.

    Thanks for your vote!
    olive
    Response from olive

    Thank you Ronald. We are glad you chose us and welcome to the olive family!

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed April 10, 2021

    I saw Olive advertised on television and I liked what the people had to say there. It looked affordable when I went into the website. I liked how easy it was to apply online. The advocates followed up within 24 hours with a welcoming email, information, the various areas where if I have a claim, or I want to talk with them, and they gave me phone numbers. I also decided to get my daughter some too because she wouldn't do it on her own, and hers is an '18, mine's 2016, and when we just wait, it's too late by then. I haven't put in for any possible charges but as far as everything else, it flowed naturally. They thanked me and welcomed me to Olive for both cars, and they haven't been hounding me to death with emails or different contacts, which I appreciate too.

    My car is five years old in June, and usually, after paying it off, that's when things start falling apart. I'm anticipating that that will happen eventually and it is good to know that I'm not going to have to pocket out thousands and thousands of dollars for repairs. I just would really appreciate a list. They showed a diagram of stuff but it wasn't detailed and specific about what areas. It just says electronics and chassis and engine transmission. If there's a possibility of that, that would be helpful to know other than just taking it to be repaired for whatever minor thing that I might have.

    Thanks for your vote!
    olive
    Response from olive

    Thank you for sharing your excellent experience and olive these stars!

    Cheers!

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed April 9, 2021

    I had a good feeling when I was talking to the person. He was very thorough, personable, felt very knowledgeable, 'cause I didn't order it just online. I called them. I haven't used the program yet, but at this point, I feel comfortable with it. It makes me feel better knowing that I have the policy. It's extremely valuable 'cause you never know, if something happens, whether or not you're going to have the financial means to take care of it yourself, so it makes you feel better, feel a bit more secure.

    Thanks for your vote!
    olive
    Response from olive

    Hello Pauline. Thank you for sharing your experience with us. We strive for great customer service and peace of mind for our customers. We are glad you feel comfortable with how your conversation went. Cheers! olive

    Verified purchase
    CoverageStaff

    Reviewed April 8, 2021

    The service was excellent. Having this warranty is valuable 'cause breakdowns happen, repairs, and all that. I'm glad I got coverage.

    Thanks for your vote!
    olive
    Response from olive

    Hi Renae,

    Thank you for the 5 star review. We are so happy you chose olive as your Mechanical Breakdown Insurance provider! Welcome to the olive family.

    Verified purchase
    CoverageMaintenanceStaff

    Reviewed April 1, 2021

    The rep was really helpful with the questions I had to ask. What I was looking for was something to cover my engine and the major parts of a car. I told her my warranty had expired two months prior and I'm not trying to replace the whole car on my own. Overall, I liked the different coverages that they had to offer. They were my first choice and praise God, it was a great choice.

    Thanks for your vote!
    olive
    Response from olive

    Wow! thank you for the fantastic review Nicole! We are so glad to have you as a part of the olive family.

    Verified purchase
    Customer ServiceContract & TermsCoverageTechPriceStaff

    Reviewed March 31, 2021

    My car just got out of warranty, so if I take a trip with it, I figured I might as well get an auto warranty. It only costs me $59 a month. Olive is the only one that was in California. I tried CarShield but it wasn't offered in California. I worked with a very helpful rep. She answered all my questions, especially why CarShield didn't operate in California. She explained that to me. I already had to use the warranty. It works fine. I took the car to the dealer and they diagnosed the problem, and then I told them I had Olive and they recognized them. They called Olive, and they covered it. Olive does great.

    Thanks for your vote!
    olive
    Response from olive

    William thank you for being a part of the olive and we appreciate the 5 star review.

    Verified purchase
    CoverageTechPriceRefunds & PayoutsStaff

    Reviewed March 30, 2021

    I was looking for a good extended warranty company. I filled out a survey and they recommended Olive. I talked to the representative and I liked what I heard, and I got it. When I did a claim, they had questions for me and I gave them the answers. I understand I was new to the program, but my transmission went out without me knowing it. They replaced it. I had to pay my deductible, and I'm back on the road. I'd tell others to get Olive.

    Thanks for your vote!
    olive
    Response from olive

    Hi Ralph, We are glad to have been there when you needed us. Thank you for the 5 stars review and for being a part of the olive family!

    Verified purchase
    TechStaff

    Reviewed March 29, 2021

    I bought a used 2017 Toyota Prius Prime. I could have gotten the warranty that came with the dealer, but after shopping around and speaking with several companies, Barbara sold me. It was because of how nice and good she was that I went with Olive. She was extremely responsive, super nice, very detail oriented and explained every single stupid question I had. She was very personable.

    Thanks for your vote!
    olive
    Response from olive

    We will pass that feedback on to Barbara. Thank you for joining the olive family!

    Verified purchase
    Coverage

    Reviewed Jan. 30, 2021

    Purchasing the policy was nice and smooth. It has been very good dealing with Olive and I'm satisfied.

    Thanks for your vote!
    olive
    Response from olive

    Hi Benjamin, Welcome to the olive family! Thank you for the kind words, smooth is what we strive for.

    Verified purchase
    Staff

    Reviewed Jan. 24, 2021

    Olive Auto Warranty's information was straightforward and simple to understand. I only talked to one person when I bought it and that person seemed very knowledgeable, helpful, and professional.

    Thanks for your vote!
    olive
    Response from olive

    Hi Dharmesh, thank you for the kind words and for taking the time to write about your experience. Welcome to the olive family! We are here if you need us.

    Verified purchase
    Customer Service

    Reviewed Jan. 22, 2021

    The customer service at Olive was great. They treated me well. You should get some warranties going with this company.

    Thanks for your vote!
    olive
    Response from olive

    Thank you Tyrone, welcome to the olive family!

    Verified purchase
    TechPriceRates

    Reviewed Jan. 20, 2021

    I researched some companies online. I was able to pull up four with the Better Business Bureau and then made my decision. For the price, I thought that Olive had the best deal. It was also easy to purchase and knowing that I have that as a backup in case something happens, I feel better. That's why I bought it.

    Thanks for your vote!
    olive
    Response from olive

    Hi Dennis, thank you for the kind words. Happy to see that you did some research on olive, we are different. Two of our core principles are to be transparent and easy to do business with. Welcome to the olive and family and we look forward to serving you in the future.

    Verified purchase
    Customer ServiceCoverageTechPriceStaffRatesCoverage - Components

    Reviewed Jan. 17, 2021

    The rep from Olive was out of New York but she was awesome. She really helped me out a lot because I was looking at a bunch of different cars. She was very accommodating in giving me different quotes every time I called. I went with them based on a Google search and their pricing. Other than the average wear and tear, like wiper blades, oil changes, tires, brakes, and things like that, if my engine falls apart, I don't want to drop 2,000 bucks for a part. A lot of the dealerships will tell you a lot, that they'll cover this and the other things, and we buy even the extended warranty. Then when we get something looked at, of course, that's the one thing that isn't covered. So I highly suggest not trusting dealerships and making sure you have a warranty like Olive.

    Thanks for your vote!
    olive
    Response from olive

    Thurston,

    Thank you for the kind words. Our team members are trained to educate perspective customers and to provide accurate information. We set out to be tranparent and different, Which we believe makes us the better choice.

    Verified purchase
    TechSales & MarketingStaffBilling

    Reviewed Jan. 16, 2021

    There are a few companies doing extended auto warranties in California, so I did some research and Olive came up as one of the better ones. Their sales rep was very good, very succinct, and to the point. He also told me what I needed to know. Then, the payment came out automatically out of my checking account this last week and there was no problem. My experience with them has been excellent so far but I haven't gotten any paperwork yet to tell me how the warranty works and I would prefer something in writing, if that's possible.

    Thanks for your vote!
    olive
    Response from olive

    Hi Sharon, Thank you for the feedback and kind words. We strive to make the buyer experience painless and seamless. If you do not have your paperwork please check you spam folder first. If you have done that already, please call olive customer service to confirm your email address and we will resend your documents right away.

    Verified purchase
    Customer ServiceCoverageOnline & AppBilling

    Reviewed Jan. 15, 2021

    The enrollment process was pretty good and smooth. I just signed up online on my phone. It was that simple and the policy and payment plan worked for me.

    Thanks for your vote!
    olive
    Response from olive

    Awesome thank you Stephanie, welcome to the olive family.

    Customer ServiceCoveragePriceStaffRates

    Reviewed Jan. 10, 2021

    I received a notice stating my auto warranty will be expiring soon. I went to the internet trying to find a reasonable auto warranty that would cover our needs. Several called but I liked the representative at Olive and the prices were in my budget.

    Thanks for your vote!
    olive
    Response from olive

    Thank you for the kind words Michelle, we have great team members that work hard to help our customers enjoy an easy buying experience with affordable pricing.

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Jan. 9, 2021

    Applying with Olive was fairly easy. I did it while I was in line at a store. When I talked to the lady that signed me up, she wasn't pushy. She wasn't trying to for their warranty on me as if there was no other company available to me. She was really calm explaining Olive and what they offer. When I called back a few days after the lady called me, whoever answered the phone transferred the call to the lady I spoke with when he pulled my information up instead of taking the sale. I'm big on integrity and I like that he did that.

    Thanks for your vote!
    olive
    Response from olive

    Hi Curtasha, Thank you for the compliments, we set out to provide transparency, whether you speak with a coverage advocate or prefer to get a quote and sign up online. We are here for you. Welcome to the olive family!

    Verified purchase
    CoveragePriceBillingRates

    Reviewed Jan. 8, 2021

    I like the fact that they could give me a monthly payment, and then I can cancel it anytime that I want. The coverage seemed to be accepted, and the price was right. I was very comfortable when I was purchasing the policy. It wasn't high-pressured. They did a good job explaining everything that was offered in the policy. They've sent me all the information.

    Thanks for your vote!
    olive
    Response from olive

    Thank you for the great feedback Arthur! We strive to provide clear and accurate information to customers and perspective customers.

    Verified purchase
    Staff

    Reviewed Jan. 7, 2021

    The representative was very informative. She answered all my questions and took her time. She was very patient.

    Thanks for your vote!
    olive
    Response from olive

    Thank you for your comments Tina. Buying an extended warranty for car, is an important purchase, so we take out time to be thorough and make sure our customers understand what they are purchasing!

    Loading more reviews...

    olive Company Information

    Company Name:
    olive
    Website:
    olive.com