olive

Having coverage is pretty valuable in case I need to use it. I started my purchase online then Olive called me back, and my signing up experience was fine. I would tell friends to check out the other companies and then call Olive and see what happens.

Customer service was great and super helpful. The rep gave me links to look at all my options and stuff on monthly plans and got it figured out. Everything was pretty much perfect and I was satisfied. When considering an extended coverage, be aware of what it would cover, like drivetrain, electrical, and anything that has to do with your engine. Look at the deductible too.

Olive looks simple on the website and that was also the only one that was near me in California. I first called and speak with them about cases of an event happening. They just told me about it. I went ahead and did the enrollment online. It was great. When I had a claim, I took the car to a certified repair facility. The service advisor handled things with Olive and I was not involved with anything.

Olive showed the best thing for repairs for my vehicle and when I signed up, their rep was very knowledgeable. She gave me all the knowledge I needed and helped me along the way. They need more of the other lady that helped me. When I called olive, she made me feel so comfortable, I was okay with the cost.

olive's reps let me know what to expect, what was covered, and what wasn't covered. But even when you go through a mechanic, you still don't know what's covered. I had done an oil change then I ended up coming home with an oil leak, so I took my car in to have that addressed. It turned out that it was due to the oil cooler seal, the housing of the oil filters, and the solenoid seal. After that, I had to take it back and it was a turbo coolant line that I had problems with. That did not get covered and I ended up having to pay for that.

I live in California and olive covers California. The payment options they had were very reasonable and their customer service was excellent.

My experience with them went well. But I haven't gotten any paperwork showing that I've received anything yet. I also hope they could lower the price a little bit.

So many of those auto warranty places are so salesy and pushy. But Olive wasn't like that at all. Everything was done online and you can see everything. It was an easy, laid back process. They asked me which plan I wanted, and then I just clicked on it. They didn't require a deposit. Also, the price was pretty reasonable. But I canceled it because I traded in that truck. They refunded the money that I had paid right away.

The gentleman sold me on Olive but with the experience that I'm going through right now, I'm not too happy with it. They were supposed to look at my sunroof and when I called to get the status on the claim, the guy told me that it was not going to be covered. He told me it was because my suspension was modified. I asked what it had to do with my sunroof. He asked if I wanted my sunroof fixed and I said yes. He said that the inspector that went out there inspected the sunroof but there's nothing on note. It's just saying on my suspension. I said that I knew my suspension wasn't going to get covered. But at least, I should get my sunroof covered because I'm paying $265 a month on this. I'm waiting for Olive to call me and I'm getting ready to cancel it.

My husband picked out Olive, so I got what he wanted. Making the purchase only took four minutes, and they explained the coverage clearly.

I enrolled a couple weeks ago. The reps were very courteous, extremely informative and Olive had a variety package that was way more competitive than others. I've received the electronic nomenclature, and they spelled it out clearly. I'd say to friends, "Give them a call. See what they say. Hear them out."

The customer service reps were responsive for both in the email and the phone call. And follow-ups, they promised and delivered on their follow-up times. The response time was very appreciated. Take a look at what is covered. Some of the warranties may not cover the electricals and all the modern equipment that come with the car, and paying attention to those details will be really helpful.

I dealt with a person named Saeed. I did an online quote request, and he contacted me. During our conversation, I had several questions and what he did is he emailed me. For example, he emailed me a sample contract so that I could review it and then a few other links. He did that within five minutes after our phone call, then from there, I kept in touch with him because he was so responsive. He responded to my emails almost instantly, and every time I called, he answered.

I looked up different companies that were credible in being a bumper-to-bumper warranty offering company through ConsumerAffairs. I found Olive and had great experience with them. I'm glad that company's around in order to offer bumper-to-bumper coverage on warranties. The lady that I had on the phone was great. She took her time and did the full explanation of what would be covered and where I would need to go in order to have my repairs done. There is a local place and it's only 15 minutes away. I also understand that there is a deductible in order for me to have stuff done, but this is my peace of mind to where I don't lose my vehicle that hauls myself, my children and my fiancé around. People need to make sure that their deductible isn't gonna be through the roof and that it is a local shop or close to them where they're not gonna have to drive for hours in order to have their vehicle fixed.

I had a pretty smooth experience. The guy that I was dealing with was upfront, gave me all the information, and I thought about it. A few weeks later, I decided to buy it.

Everything went smoothly with the purchase process, and customer service was fine.

The purchase process went good. The person I spoke to gave me the details, and Olive was awesome. It was better than the other ones that I called. The car was fully covered with the policy, and that’s what I chose. The price was comparable to all the other ones, but Olive offered a bit more.

Purchasing the warranty was very easy. I went initially online, but I was having problems with the internet. A rep called me to follow up on it, and he was very good.

The service I got from Olive was initially not really good. Two days later, I got a phone call from a lady and she again tried to convince me to go with the insurance. We started talking and I found out her incredibly knowledgeable. She introduced all three plans to me. I decided on a plan which covers all mechanics and electronics. When I made a decision, she said, "Outstanding choice because with the European cars produced in Germany or in England sometimes the electronics are the most expensive to repair." This lady completely erased the unpleasant feeling in my mind about Olive.

It was easy to get on the website and look at the coverage. Plus, they sent it to me and I got to read it over. I can cancel at any time. The only thing is the payment is taken out of an account that I have and I would rather see the bill.

Signing up was so easy. All my questions were answered and I felt very comfortable going with them.

Olive was easier to deal with than the other companies I looked at because I can do everything from the app as opposed to having to wait online and on the phone for somebody to answer my calls to get service. Also, when I was signing up, the reps were very educational and helpful.

They explained their product and were very professional. The rep who helped me with signing up was very helpful. I had to call him back a couple of times and he remembered me.

Olive has the complete care and nobody else offered the complete care. The reps answered all my little questions. Everything was good. I got an email. They gave me a breakdown and how to file a claim and how to call the 800 number. And if something happens, try to find something that's reasonable.

The plan that I bought worked out the best for my vehicle because it's got a lot that goes into it. None of the other ones covered the turbocharger. So I needed one that covered that, and their premium did. They've also gotten back to me quickly every time that I've contacted them with questions about the warranty since purchasing it.

Olive is horrible. They started a policy for coverage on January 5th. The vehicle that was under coverage, a 2018 Chevy Sonic, belongs to my wife. The car was driven on the 6th to the 11th and it was the 12th when it wouldn't start. When the dealership looked into it, they said it was internal. There were no leaks but we needed a new motor. Now Olive is denying the claim for repairs. They said the vehicle had preexisting problems but there is none. In August of 2021, the vehicle went in for service at a dealership and they serviced it. It ran fine. Olive said the car doesn't operate. I told them the car operates. 12 miles were driven then we had a mechanical breakdown.

Olive is worth the money for what it costs. Also, their reps were good enough for me to go with them.

Good service. Straightforward answers and pricing. I would recommend the service to others as it relates to car warranties. I’m hoping I won’t have to use but it’s good insurance just in case it’s needed.

Olive has a simple signup process. I got all my paperwork with my warranty information already, so it went pretty good.

Olive was saying that they cover everything. I talked to the representative and said, “Make sure we’re covered. Because if something happens, if it ain’t covered, I’ll cancel you guys. And I’ll put a bad review on the internet for you guys.” As far as the purchase process, I did everything online. Then, they decided to give me a call. Everything was quick. They just asked me if I had any questions.