olive Reviews

Signing up with Olive was an easy and quick process. Set up my payment was also easy. When I signed up, I entered my information and it's a monthly auto charge.

olive is the best service and they offered coverage immediately. They have been very helpful for me when getting signed up. I wanted to change my policy at one time, and they were informative and helpful. The guy that helped me was very nice. I could always reach someone, get on the phone and talk to someone rather than just paying a bill. Once your warranty is out, you have some coverage over things that may happen with your car. I feel protected as far as my well-being and my car. The benefit is saving money and being able to know that you're taken care of if something does happen to your vehicle.

I called olive, selected whatever program I wanted, and I'm covered. It was straightforward. Also, the reps were very helpful. The plan is a little expensive, but for the complete coverage I get, it's worth it.

Signing up was very easy and they are reasonably priced. Also, they seem like they have a good program. So, I'm happy with it so far. I like the mechanic across the street that Olive covers. The warranty meets all my needs and I really appreciate that.

If you're thinking about looking for extended warranty, consider Olive. I would highly recommend it. They offered the most competitive rate with better guarantees. Other warranty companies didn't have the same benefits where the coverage started the same day I paid. The coverage starts 30 to 40 to 60 days after the payment is made. But with Olive, they said, "As soon as you make your payment, you're covered the first day." The payments were cheaper. And they offered a better service.

Erica is very nice and patient. She explained everything to me. I didn't have to ask questions over and over again. So she made it real smooth for me. I’m very satisfied.

I'm very happy with the online process and everyone that I've spoken to has been very friendly. Everything was very straightforward. I purchased online and I had a question, so I contacted olive. Where I live, the closest ASCE-authorized garage is an hour and a half away. So, I had to consider that when I went with them. They were very surprised where I was located. It was that far to get to one. They said, usually, they're very close. I feel much better knowing that everything is covered. Check olive. I liked what I saw.

They have good customer service. But I did have to file a claim before and I wasn't aware of certain things. So I never got my car repaired. If I would have known about the warranty breakdown, I would have been very knowledgeable about what was covered on my vehicle as far as if anything was to happen.

I had a very good experience with Olive. I called them, and the purchasing process was simple. The rep answered every question I had as well. He was very knowledgeable, and he sold the product really well.

Olive's website is good. It showed the price ranges and the coverage. The rep seems to be very professional as well. I was hoping that the warranty would cover all the major components and electrical, and it seems to do that.

I thought 500 was kind of high but after talking to the guy who worked for olive, he was really nice and I realized that life is just too expensive now. His name was Artie and he was really good at his job. He was the kind of dude you would want for your neighbor and I didn't mind kicking back with him and getting through the signup together.

I have a Jeep and I signed up with olive for a warranty on it. The process was easy and quick. The policy covers everything.

I signed up with Olive.com a year and a half ago with the understanding my car repairs would be covered if there was a problem. I had a major problem at the beginning of the month which turned out to be a head gasket. They refused to pay for anything- stating that I basically let the car overheat. 1. My car never overheated 2. Who even continues to drive if their car overheats? A complete fraud- right down to the reviews here that all gush about how easy it is to purchase a policy. Again, who writes a review about THAT? You write a review when you purchases a warranty in good faith and then realize you've been completely ripped off. Be advised- I will write every consumer agency and commission I can find regarding you thieves.

Great website, you pick coverage and deductible and payment comes up. Coverage is really good and also all gaskets are included in coverage when engine or transmission is concerned, not like others who charge extra for gaskets!

I should have listened to all the horrible negative reviews about Olive.com and the QBE Insurance, but I chose price over quality so I hope I can prevent you from doing the same thing. I bought my used vehicle with no issues, no check engine light, nothing, on 11/12/22. Passed complete inspection at the dealership. I requested my first quote from Olive.com on 11/22 and again 11/28. Received an email from an Olive representative on 11/28. After a lot of research and back and forth with the Olive.com representative, I chose Olive over another warranty company due to competitive pricing and coverage. Policy was effective 12/8/22. My vehicle ran great and had no indication of any issues what so ever.

***CONSUMER WARNING! DO NOT USE OLIVE. THEY ARE A TOTAL SCAM.*** I recently purchased mechanical breakdown insurance through Olive and when my car actually broke down they denied my claim stating the reason was "wear and tear" even though the part that broke was supposed to last the entire lifetime of the engine, so therefore they don't have to approve my claim even though the parts are listed as COVERED on the terms and conditions.

Olive was the easiest to deal with and they had a good plan. It made sense and the customer service was easy to talk to. They made it clear and simple. The claims process was perfect and the only thing was that it took a little bit longer than if I were to go to a regular shop. But all the terms that I signed up for were met and there were no complications with the warranty. I knew what I bought and I used it for what it covered. The key was to know that they want to try to find aftermarket parts. It's gonna drag things on with a dealer. But now I know.

I made a claim to Olive for the transmission on the Cadillac. Everything went great. I was satisfied.

I had Olive before, and the credit card had lapsed, and I didn’t renew it. So, I called them back, and it's four times the price of what I was paying before. But it's always good to have coverage. But there's a lot to be desired during the setup process. It should be a lot more streamlined. I've had warranties in the past, and anytime I needed to use them, there was always some caveat where I didn't qualify for that repair. So, I'm hoping that's not the case with Olive.

I've bought in the past two years three policies from Olive. Two times, I did it online. And one time, I did it over the phone. Every time, it was simple. Purchasing took five minutes. The only thing that's difficult is the fine print. For example, between tier one and tier three. It says things that it's covered. But when you look at the actual fine print, sometimes it can be difficult to know if a part is covered or if am I paying for too much coverage. Can I get away with a smaller amount? But the price was fair.

I liked that purchasing was done online. It was fast and easy. Also, customer service was helpful and thorough. It's a month-to-month contract, so if I cancel, I can reinstate it again. There's no commitment. So, I can cancel anytime.

I initially spoke to somebody from Olive who was a lot of help and explained things. I signed up after that and it was very easy.

Olive was easy to sign up for and the price was good.

I wanted to make sure that the majority of items were covered so I wouldn't have a serious breakdown. But the bumper-to-bumper coverage ended up cheap enough, so I took that. It was a good price. Everything was great with the whole process with Olive.

Olive had to keep asking me about my mileage because it was low and they didn't believe me at first. But they do now. Once I was signing up, they gave me a direct line. They told me they were gonna send me a link so I can put it on my phone to make the direct connection. If anything electrical or a computer system goes wrong, it can be a lot. If it's a transmission, that's $3,000 or $4,000. For me to buy this coverage, it's very economical.

I had a really good experience with the rep I spoke to several months ago. I was only information gathering at the time and then I followed up with her when I was ready to purchase. Unfortunately, I got no response. The rep that I did speak to when I signed up was knowledgeable but somewhat dismissive, abrupt, and not great with customer service. For any other product or service, it may have been more of a concern but I was already calling to sign up, so it wasn't that big of a deal. Also, the coverage seems okay.

Olive is not going to pay for the costs or the repair for what they deem to be pre-existing conditions. I've only been with them a couple of months and I’m still learning. I made one claim and I was a little disappointed. I purchased the Olive auto warranty on the same day that I took the car to the dealership. However, the dealership had my vehicle abnormally long. They had it for nine days. They hadn't even looked at my vehicle because they were backed up. I didn't know what was wrong with my car because it doesn't tell you all that. Once they finally were able to tell me what the issues were with the vehicle and I called to file a claim, Olive said that they considered it a pre-existing condition before I had the policy, even though it didn't even get looked at till Day Eight to even tell me what was wrong with it that they weren't going to honor that.

Olive is not going to pay for the costs or the repair for what they deem to be pre-existing conditions. I've only been with them a couple of months and I’m still learning. I made one claim and I was a little disappointed. I purchased the Olive auto warranty on the same day that I took the car to the dealership. However, the dealership had my vehicle abnormally long. They had it for nine days. They hadn't even looked at my vehicle because they were backed up. I didn't know what was wrong with my car because it doesn't tell you all that. Once they were finally able to tell me what the issues were with the vehicle and I called to file a claim, Olive said that they considered it a pre-existing condition before I had the policy, even though it didn't even get looked at till Day Eight to even tell me what was wrong with it that they weren't going to honor that.

The reason we chose Olive was that the reviews were good. Also, they seemed very reasonable. I wanted to know what the coverage would cover and when we applied on their site, they gave us options and they showed us how much we would pay for the different sets of coverage, which is very useful when you're trying to do that. Signing up was super easy and I appreciated that they haven't really bugged me. They sent me my paperwork but they haven't sent me flyers. I don't seem to have been put on some sort of mailing list. I would recommend them.

The signup was very easy. I did everything through their website and it was very easy to navigate and understand. The fine print is also easy to understand, which is typically what's important in the thing.

I purchased the coverage online and it was really easy. As far as I can tell, it's a good company and a good deal.

I called olive due to my vehicle broke down, they gave me a list of repair shops to call and all Repair shop stated They do not work with olive due to they are hard to work with and they want the shops to put cheap parts on the Consumer Vehicle's (Faulty Parts). I Have two written statements from shops. I spoke with customer service. The manager will reach out, at this point I'm stuck with the repair bill and has been paying olive faithfully. I will like all my money back for both vehicles.

Setting up for coverage was really simple. I did it all online and it was hassle-free, which is what I liked about it.

I liked the service that I was given initially. It was better and a lot less badgering than some of the other guys that keep calling me over and over. The rep I spoke with on the phone was really good. She got me through the process of purchasing and helped me rationalize what would be the best coverage. One thing though is that I'm disappointed that one of my vehicles that were supposed to be covered didn't get covered and I didn't find out about it until weeks later. They revoked it and said "Sorry. We don't cover your vehicle.” And through no fault of my own. All the information was there right up front. Now, I have to go back to the dealership and I have to pay for another inspection so that they can warranty the vehicle.

I wanted a company that was based in California and I chose Olive. I did the service online and I called them. Their rep was okay. Except when I first called them, he was giving me many callbacks. But lately, I call them about some more information that I want to share with him and I told him to call me back. He never did.

I'm here in California and I didn't want to deal with somebody out of state. I wanted someone local and Olive is in Walnut, California. Their rep was really diligent. I had a few trust issues and he helped me work through those. I work for a car dealership and we have a warranty company also. But I see people get screwed sometimes. I had to check that stuff with the Olive rep. He made me comfortable and called me back. We called each other back three times within that one hour and got things done.

Everything was really precise and on-point.

Olive was willing to work with me. Instead of me paying for the warranty, Olive was willing to work with me to do an installment for the warranty. I have to have a lot of my information online, and I called to complete the purchase. I have filed a claim with them. The claim process was easy but when it comes to them actually paying, I was quite disappointed because they were trying to have some cheap product put on the car, but the mechanic objected to it saying that if they were to order that product to be put on that car, it’s not gonna work for that vehicle. So, they offered to send their own parts. They kind of said, “No. The parts will not work because the vehicle is a Jaguar. They have to be a Jaguar replacement part.” Because of that, I had to come out of pocket for almost $300 difference to cover the difference that Olive was not willing to cover.

Olive's cost wasn't that bad and they have what I need. Their customer service guy was great.

I was contacted for several months by a girl from Olive, and it seemed like she knew everything. Olive didn't cover things like they said they would. I got the head-to-toe coverage. Then, they said that the problem I had was a previous problem. So, it didn’t make sense. I've called and talked to a regular customer service who had to transfer me somewhere. I never get to speak to anybody.