olive Reviews

So, after looking at different companies for months, I chose Olive. The premium, which I thought was ridiculously high, was still ok considering the "alleged" plethora of things covered. They also advertise "Pay today, Covered tomorrow". Yeah, what a lie. So I decided to jump the gun since I'd been looking for awhile and my car was approaching 100,00 miles even though it's been worry-free from day one, had always run like a dream. Pulled the trigger, and as it turns out, 3 days later, after an hour of shuddering and jerking, my CVT left me stranded on the side of the road. Dead, no forward, no reverse, no movement. For anyone that knows, this is a death sign for a CVT, especially Nissan. Had it towed to the local dealer where the car was purchased. After their inspection and diagnostic runs, it threw the CVT failure code, along with the MIL on.

Had an excellent experience. Olive is one of the best-rated warranty companies. The representative was knowledgeable and got me set up in minutes. The price is good for the quality of the coverage. It's the same as a new car warranty.

Extremely professional, honest and delivered. When you are looking to buy a car, one of the most important things to do is research the warranty. It is the best one and I would suggest you to visit there.

Updated on 05/22/2024: This has not been resolved. They still don't call back and why should they? THEY TOOK MY MONEY.

I had a decrease in my household income at that time and my coverage cancel. And my income returned back to normal and I wanted to start my coverage with olive again but, two representatives stated that I’m not allowed to add coverage on the vehicle again. They never told me about that hidden clause in the contract. Now that really sucks. I will not be telling anyone about signing up with olive.

I was looking for a bumper-to-bumper coverage and the coverage I was presented with was what I asked for. I bought it on the internet and it was easy. I've recommended Olive to other people.

Leah, the lady from olive, called me right away and she was really awesome. She sent everything and walked me through how to do everything. She made sure that I understood what I was getting myself into and she broke down each of their packages and what it would pertain to my car in terms of services. She let me ask questions about what was covered, so it would help me not to pick the wrong one. She answered all the questions that I had that I signed up the next day pretty much just on that conversation. We were on the phone for 45 minutes. She was very cordial in the way that she brought things up to me and she didn't make me feel stupid.

olive covers air conditioning. I recommended it to my grandson. He has a car that he bought second hand. He put over $2,000 of work into it.

I had a problem and when I called, they said I have to call during their business hours. I called when they were supposed to be open but they weren't. I see that's a pattern with them. I was not able to make the claim and I had a serious car issue. They do not keep the office hours that they say they have.

The person I talked to from Olive was very informative and personable. The price is good for the quality of the coverage. It's the same as a new car warranty with $100 deductible but at the price that they offered that, it was a bargain compared to the other warranties that I looked at.

The way olive would sign people up for their extended warranty is very easy. So, it's very user-friendly for young people, the people who are familiar with computers. But it would be troublesome for older people who prefer phone calls. Other thatn that, they showed me what is and what is not covered right in my face so I would know what I would get into. Also, they answered all my questions. They were polite and professional.

Olive.com distinguishes itself from other warranty companies by promoting its no waiting policy. In fact, OIive.com displays the trademarked phrase "Buy today, Covered Tomorrow" on its website. The day after purchasing my vehicle, I noticed a shuttering while driving on the interstate and immediately took it to AAMCO Transmission & Total Car Care. The technicians determined that the transmission was the cause and needed replacing and they filed a claim with Olive.

The car is lightly used. And it's pricey. I had to get an extended warranty. It's still under manufacturer's warranty, but having olive is a peace of mind. The minute I plugged in my email and phone number, it was quick. I got a call from a representative that went into more detail which made the decision process easier. He was very knowledgeable about the warranties. The package covers everything except for your wear and tear stuff. But the major problems are covered, which is good. olive gave me the option if I wanna do it in a year lump sum or monthly. And they said I could cancel any time. So I said, "Okay."

I called Olive, and their rates were a lot better. The process was very easy but I didn't like the deductible. It was too high. But under circumstances, if you have an engine or transmission go out, $500 deductible is not too bad. $50 a month is not much to pay to have a little bit of an insurance.

The initial onboarding of the Olive program was good. The turnaround time of getting somebody on the phone for a claim was pretty quick. But getting the claim approved was a difficult process. The claim did not get approved. Olive should provide a more detailed definition of preexisting conditions.

Signing up went very well. I like the peace of mind knowing that if anything happens, it's being taken care of.

This company's performance is highly disappointing. Initially, they impress you with a smooth sign-up process and excellent customer service, but once you actually require their assistance, they turn their backs on you and become extremely uncooperative. I made the mistake of choosing Olive warranty based on positive reviews from others, but I should have exercised better judgment. Shockingly, I couldn't find any Google reviews or BBB ratings for the company, which raised significant red flags. The entire process of getting my car fixed turned into a major hassle. They kept my car in the shop for a frustrating two weeks, and their adjustor wasted everyone's time by conducting inspections and taking unnecessary pictures. Moreover, their customer service was abysmal, forcing me to visit two different locations just to address the issues caused by this incompetent company.

The Olive rep was very helpful and knowledgeable when I signed up. Setting up the payment plan was easy as well. I paid the annual premium. I had an excellent experience.

First, I spoke to the sales rep and they were super helpful. They explained everything and then they sent me a link. A month or so later, I signed up. The rep that I dealt with was super polite and informative.

I liked the customer service. I really like the insurance, what I saw, and what I was looking into.

When I was looking for an extended warranty, I saw Olive online, and they had good reviews. I picked them because I didn't have to talk to a representative. There were different packages I got to choose from, so I picked the one that would be the best fit for me. The warranty I got is comparable with the other companies', and purchasing it online was quick.

Olive has affordable rates. The rep wrote down thoroughly what is included in each package. I'd recommend them because they seem legit. They're good at what they do. They have good customer service as well.

I'm happy with Olive's offer. I like the policy, what it covers and the pricing. It's a cheap insurance policy. They were also very good about calling back. I had several questions and they answered them all. I asked them, "Does it limit how many miles a year?" They said it's for three years. I can drive as many miles as I want. The price stays the same for three years.

It was very easy to acquire a policy from olive. There was no hassle or anybody calling you about anything. I did it online and all I had to do was put in my information for the car, my driver's license, the VIN number, and the payment information. They said if I pay today, I was covered tomorrow. Having the warranty gives me a peace of mind that just in case anything happens, I would only have to be liable for the deductible, and they'd cover the rest. Hopefully, they go by their word and cover things that they say they'll cover.

Purchasing a plan from Olive was simple and straightforward. Took me five minutes. One thing that was helpful was there was no waiting period for the insurance to kick in. In a lot of places, it's a 30-day waiting period. Another thing was that they are part of an organization, RepairPal. It's like PayPal, although it's to repair things. There's a network of different repair shops that work with RepairPal and it was good to see that they recognize my local repair shop.

The rep from Olive was very helpful, explained everything and answered all my questions. I was looking for a complete coverage of the car and so far, I’m satisfied. You can use it the next day and I’m protected up to 85,000 miles. The payments come out automatically every month and you can cancel any time. It's not all upfront.

Olive's sales practice was completely opposite of everything else that I've looked at from either the dealership or other third party policies. It stood out as far as the terms were pretty clear on the website, and it was almost too good to be true. I'm an insurance agent, and I really wanted to look at the policy forms to really see if that was the coverages that they were talking about could be actually true. So after I read the documents and I looked at it, I showed it to one of my co-workers and then he bought one too.

The phone salesperson seemed an honest person so I went ahead and bought the policy. He answered everything correctly. He supplied the information on what I wanted covered.

The rep was very friendly and knowledgeable. I was able to sign up in under 10 minutes.

I just purchased the policy two weeks ago. I wanted all the systems covered as well as the AC and a couple other little things such as the transmission, engine, and electrical. So, I went with the middle-of-the-road warranty. Also, I wanted to be able to pay online and have an easy claim option. We're satisfied.