About olive
olive is a consumer-informed mechanical breakdown coverage provider that seeks to offer a high-quality product at the right time in a transparent manner. Plan holders can cancel at any time or transfer the plan to a new buyer without a transfer seat. olive’s customers are in the driver’s seat when it comes to purchasing options and plan choices, and all rates are locked in for three years. Once you choose your deductible and coverage level, coverage begins the next day with no waiting period.
Overall Satisfaction Rating
- 5 stars37
- 4 stars11
- 3 stars3
- 2 stars1
- 1 stars1
Pros
- Quote and buy online 24/7
- No robocalls ever
- No waiting period or inspection
Cons
- Preexisting conditions not covered
- Vehicle must be 10 years or newer
- Doesn’t cover some performance cars
Bottom Line
olive provides multiple solutions to cover your vehicle. olive has three plan levels with three deductibles available to purchase 100% online or over the phone. Your vehicle must meet age and mileage restrictions.
olive Reviews
A link has directed you to this review. Its location on this page may change next time you visit.
My vehicle is a little bit pricey so that's why I choose to go with the third-party extended warranty. I went with Olive for their price. I paid it online and it was simple and easy for me to purchase. I highly recommend them.
Thank you for the Five Star rating Junghwa. It's our goal to be affordable and convenient, while providing stellar customer service. Welcome to the olive family.
It's a little clunky trying to use Olive's interface. It doesn't let you remove old cars and it doesn't let you get quotes super easily to see how much warranty will be on a bunch of different car options. But the experience of purchasing the protection plan was pretty good. Overall, I'd recommend it.
Thank you for the 4 Stars Jakin-let us know what we can do to get a Five Star rating. We are glad you joined olive and that we can provide you with the peace of mind you want against expensive auto repairs.
Our easy monthly payments, no waiting period and a cancel anytime policy we think we are the best extended car warranty solution* for many people.
*What are often called "extended car warranties" is technically Mechanical breakdown Insurance in California (MBI) and a Vehicle Service Contract (VSC) in the rest of the US.
Having an auto warranty is very important to me. My original warranty expired and I was hearing about Olive on the radio. They're advertising it a lot. I signed up with them. I used their service not too long ago and it was pretty easy. I called them and their rep asked what the problem was. He knew what he was doing. When I told him the issue was my windshield and not the wipers, he said that was my water motor or washer motor. He said to find a place and they would take care of it. I had no issues and I didn’t have the struggle to get my car fixed. Even the guy at the shop said I had a good warranty because Olive took care of the claim right away. A lot of places would question it.
That is what we are here for Gerardo-to give you peace of mind against expensive auto repairs. Thank you so much for the 5 Star rating and for sharing your experience with everyone. Hopefully you noticed that while we called you, we did not hassle you or "robocall" you. Our no pressure customer advocates are available for you to speak to any time, and of course you can get a quote, customize coverage, checkout and service your plan 100% online if you prefer. Thank you again for joining the olive family.
Olive Auto Warranty is more like a policy instead of a contract. We were trying to stay away from those contracts and we've been hearing some bad things about other contractors. We tried to purchase Olive online, and then we had some other questions. The gentleman called us and said he'd send us a quote in email. Everything was a smooth process compared to others. Also, the phone call I had with that representative was pretty much down to the point and no going around the bush. It was a fast and easy transaction. Olive a dependable and trustworthy company.
Thank you for your 5 Star review and what a great point you made, Jesus. We agree it's the easiest way to get your vehicle covered with mechanical breakdown insurance in California (often referred to as an "extended car warranty"). You didn't have to pay down payment-just your normal monthly payment guaranteed not to go up for 3 years, you can cancel any time-and we will never robocall you! We hope we continue to earn your business every month with continued peace of mind against expensive auto repairs. Please don't hesitate to reach out to us anytime you need to file a claim or have questions. Welcome to olive!
A guy had told me that I could benefit from Olive ‘cause of the year of my car and what the warranty offers. I was looking for a warranty for oil changes and brake services. He said, “That's not what they do. They do mostly the electronic parts.” I being a single woman, I thought that it would be feasible for me to get it. The rep was very good. He said, “Take a day and think about it. There's no pressure here. Review it and see if it's something you wanna do. If it's not, you don't even have to call back until I call back.” I asked him if I could use it on a windshield wipers. He said, “No. The motor.” It's all to do with the use of the car and mine's been sitting for four years. If it falls apart, Olive is like a security hand for me. It's a peace of mind especially if you're a senior or a single woman. That's the best gift Olive could offer to us. I've already told all of my clients about them.
Thank you for the 5 Star rating and the kind words Evelyn. We are so glad we can provide you with peace of mind against those complicated and expensive auto repairs. Glad your car falls into our 10 years old or less and under 140,000 category so we could help! We got you covered for up to 185,000 miles on your vehicle over the next 3 years. Please continue to reach out to us with any questions or any of your needs.
I’m gonna cancel my Olive policy. It looks like they are not covering so-called pre-existing issues. When I took my car into Audi, they scanned the computer and it looks like it had a couple issues that Olive did not cover. If they're not gonna cover my issues, I'm not gonna pay them.
You are correct, Vincent, we do not cover pre-existing conditions-no extended warranty solution does. However, you are also not stuck paying for our coverage if you ever become dissatisfied because you can cancel anytime. If you had bought a plan and paid thousands up front you would have been out a pretty penny only to find out your vehicle's issue was not covered. Please do not hesitate to reach out to us if you have any questions about your coverage. We can usually help you get a discount on services that are not covered. Rest assured that if you continue with olive we will still cover anything that is not pre-existing. Our customer advocates are very clear and provide documentation on everything that is covered, and since you have a 30 day free cancellation even for the first month's payment you are at no risk-we give you time to comb through the details so you can feel confident about your purchase.
The warranty is up on the car and it's better for me to look for something that can cover me. I looked at CarShield and I saw that they do not cover vehicles in California which was a surprise to me. I searched companies that did cover in California and Olive was one of them. I spoke to someone to first verify that they indeed cover California cars. The rep was quite pleasant, knowledgeable, knew what was going on, and was able to respond to my inquiries with pertinent information. After talking with them, I felt a little more at ease so I went ahead and bit the bullet. From that point forward, I used the online experience to take care of the things that I needed.
Thank you for the 5 stars Clifton. You are absolutely correct, we do provide Mechanical Breakdown Insurance (MBI) in California, and what are called Vehicle Service Contracts (VSC) in the rest of the US (Washington and Florida coming soon). People often refer to these as extended vehicle warranties, but technically they are called MBIs and VSCs. Thank You for joining the olive family. While you can do everything online, we also have our own team of US based customer advocates you can speak with on the phone. Please do not hesitate to reach out online or over the phone anytime you need to file a claim or need questions answered.
I didn't have an extended warranty on my car and it's still in its mile range. I figured what better time than to get an extended warranty on it in case something happens in the future. I had a good experience talking to Jerry and prior to getting the extended warranty, he went over things with me. As far as customer service, he wasn't telling me I needed to buy this and that versus all these other companies who like to push you into it. He was upfront with me and that's what caught my attention to want to get it. It was a very good price so I thought why not? We all need extended warranties on our vehicles especially with this pandemic going on. I highly recommend Olive. The coverage did meet my needs. It's understandable for the maintenance that I have to come out my pocket but as far as anything else, I am happy.
Thank you for the 5 Star rating, Loretta, and welcome to olive! We are so glad we can help you have peace of mind from expensive repairs. As you know, while you can quote, choose, pay and service your coverage 100% online, we have an excellent team of Customer Advocates based right here in the US that can help you with any questions you have. With our easy monthly payments, no waiting period coverage and cancel anytime policy we make it easy for you.
I bought a car and chose not to get the warranty there. I heard good things and read Olive's reviews, and it seemed like a good idea. Signing up was an easy process.
Thank you for the 5 Stars Brian and welcome to olive. We have all been there - feeling like you have to make a decision at the dealership without having an opportunity to research your options is not great. Glad you held off and got the better solution for your needs. Unlike most of those programs, with olive you can cancel anytime, and our 100% online service backed by our no pressure customer advocates is how we try to provide a no pressure "extended car warranty" solution for your peace of mind. (Technically called Mechanical Breakdown Insurance in California (MBI) or Vehicle Service Contracts (VSC) in the rest of the US)
The coverage on my Infinity 260 was getting close. Plus we were paying a boatload of money for it. When I talked to the lady in regards to what the coverage was and cost, it made it affordable for me to do that. She was by far one of the best customer service representatives that I've ever talked to. Since I'm in the customer service type business, it was important that she treated me with the utmost respect and was very knowledgeable of what the coverage was.
I talked to a few people over at Olive when I couldn't get hold of my salesperson, and they were extremely helpful and more than willing to help out. I'm in the sales side of the business and I know that most companies will grade you on the amount of services they sell. The guys that answered the phone prior to that had a lot of respect for the other person that sold us the business and they didn't try to poach the business for themselves.
Thank you for the 5 Stars Richard. Adding on olive's Mechanical Breakdown Coverage (in California or a Vehicle Service Contract (IN the rest of the US) as your factory vehicle warranty expires is the perfect way to make sure your vehicle is covered against unexpected, expensive repairs. Our easy monthly payments, no waiting period and 9 different program options that you can cancel or upgrade anytime is how we set olive apart from the other options out there. On top of that we are usually the best value for the dollar.
My car is not that old so it's probably worth salvageable if anything happens to it. I wouldn't just throw the car away or get rid of it or sell it. I'm actually intending on keeping it. So having an auto warranty was a good idea. It wasn't hard to get one from Olive. Signing up went pretty cool. I inquired online and then somebody called me back and then we completed the process on the phone. I got a smog testing the other day. Then they said that there was a recall and that I gotta take it to Nissan. Other than that, they said that it was a good car. So I was really happy to hear that. Their reps were very nice. They helped me out, they told me all the stuff and that they were there if I needed anything.
Thank you for the Five Stars Kathryn. We are so glad we could help make it easier for you to keep your Nissan and still have peace of mind against expensive auto repairs.
Our easy monthly payments, no waiting period and a cancel anytime policy we think we are the best extended car warranty solution* for many people.
*What are often called "extended car warranties" is technically Mechanical breakdown Insurance in California (MBI) and a Vehicle Service Contract (VSC) in the rest of the US.
Olive gave me a quote real quick. I didn't have to fill out a bunch of information. It was easy to sign up versus the other people who were kind of in-depth and they wanted to kind of be reaching out to you. Olive gave me the information automatically which is why I signed up. It was a pretty decent experience and it's cheap for what I got that’s why I got it. So far, so good.
Thank you for the 5 Stars and the kind words Mason. We agree, when you are looking for an extended car warranty solution you should not have to put up with instant robocalls and pushy salespeople! With olive you can get a customizable quote with 9 options and sign up for our easy monthly payments all online, and if you want to call someone you have the support of our no pressure customer advocates. You get a quote good for 30 days so you don't have make a decision right away either. olive is there for you when you need! So happy we can provide you with peace of mind from expensive auto repairs.
I did extensive research and it was like you needed insurance for your insurance almost with the other companies. But Olive was stellar. I started reading it to my girlfriend and she felt it was what she needed. Everybody spoke good about Olive. However, we recently had a problem with them. A month before last, my girlfriend noticed that they haven't pulled the payment out of her account yet. She had an email from Olive that there was a problem. It turned out that it was some type of a glitch with their system. The payment was then made. But for the next payment, she noticed that there was nothing coming out.
We were at Home Depot making a purchase and then she got this email that said that her policy has been cancelled. She panicked. She's kind of OCD about her car breaking down. She could have a brand new car and she would be afraid that it's gonna break down. So we got this policy to eliminate that. But this just brought everything back.
She called and talked to them. During this time, she had fraud detected on her account. So she had a new debit card and gave it to them. They pulled the last payment off of that debit card. So it was in the system without a doubt. But somehow they've been trying to pull the payment off of the old debit card, and it wasn’t going to happen. Her payment was $36 a month but then they wanted a payment of $56. She asked about this and they said it was what it's going to be now because she basically reapplied. But this wasn't her fault. She went to great lengths to make sure something like this didn't happen. She has that account just for payments.
We were going back and forth with this guy. We authorized him to make $56 payment but I asked we could get it disputed. But 10 minutes after we got off the phone with the guy, he hit her account for $104. So we called and got ahold of somebody. He said he was sorry but he was almost like laughing about it. He said he refunded the money. But then they tried to pull another 56 bucks out. It was not there because the money takes a while to get back on the account. Then they said she was not covered. But she had done nothing. I don't know what went wrong in this guy's head.
One thing that they said was that their screen would not allow them to go back to her old policy. The rep said the problem was that he charged for both policies, the old one and the new one. But with the previous rep, he said that he couldn't do this. The whole time, we wanted to talk to a manager but we never did. Someone was supposed to call. This whole thing went on for four hours until we threw our hands up.
At one point, someone offered a reduced deductible for $10 a month more than what my girlfriend was paying. But it's a 250 deductible instead of a 500. We said we would take it but it went out the window. We thought we were talking to supervisor. But we realized later that we weren't. It took two days before they finally resolved it and now she pays $46. Everybody I talked to was really nice. But end of the day, they caused us a lot of problems.
Matthew and Sara, we sincerely apologize for how this was handled. Our executive team met yesterday and agreed to fix this so that you got the original lower price offer you were quoted. All of our quotes are good for 30 days, and once you sign up we will not raise your price during the term of your agreement. Again, we sincerely apologize for the error on our part. Please do not hesitate to reach out to us when you have any questions, adjustments to your account or you need to file a claim.
Thank you for the second chance to earn your business.
My car is still in good shape. But the warranty on it ran out. Olive Auto Warranty was pretty good and there weren't that many companies in California that covered Californians so I went with them. I purchased their protection plan over the internet but I lost the information. So I called and the guy helped me over the phone. He was knowledgeable. It was good customer service.
Thank you for the 5 Stars Dino, and welcome to the olive family! Glad you were able to get your coverage 100% online, and that we could be there for you when you need assistance. We are one of the only solutions in California and nationwide that provides you with easy monthly payments, no waiting period and a cancel anytime policy we think we are the best extended car warranty solution* for many people.
*What are often called "extended car warranties" is technically Mechanical breakdown Insurance in California (MBI) and a Vehicle Service Contract (VSC) in the rest of the US.
I wanted to get more auto warranty coverage. I called Olive and talked to somebody. They were great.
Thank you for the Five Stars and the kind words Kelly. Very glad we could help you get peace of mind from expensive auto repairs with our extended car warranty solution (Mechanical Breakdown Insurance). Our no pressure customer advocates are here for you anytime you need a question answered, or you can quote, purchase and service your plan 100% online.
Olive Auto Warranty had good rates and a few good reviews. Their representative told me everything about their coverage and they did it pretty well. It was easy to sign up with them. There were about 1,000 miles before I'd get covered. They should have immediate coverage. Other than that, I was satisfied with the experience. It is very valuable to have warranty protection for your car.
Thank you for the 3 stars and your kind words. I think there could be a misunderstanding in your favor, because while most of our competitors have a 30 day/1,000 mile waiting period, we have no waiting period. When you sign up with us you are covered the very next morning at 12am. Combined with easy monthly payments and a cancel anytime policy we think we are the best extended car warranty solution* for many people. Please reach out to us right away if you have an issue with your car-no need to wait 30 days.
*What are often called "extended car warranties" is technically Mechanical breakdown Insurance in California (MBI) and a Vehicle Service Contract (VSC) in the rest of the US.
When something was wrong with my car, I had put it in a shop. A lady called me and told me my warranty expired which I thought I had five years. She told me that the miles on it exceeded and I had to get something else. Olive looked like the cheapest car warranty that I was going through for the quote. That really made me go ahead and proceed. A rep reached out to me and went over all the details. He explained everything and which coverage was gonna be best for me.
Thank you for the 4 Stars Miracle. You are correct, you have to watch that mileage when it comes to car warranty solutions. If you have less than 140,000 miles with us, you can start with olive and get covered up to 185,000 miles- over 3 years-that's 15,000/year and you could even drive 44,999 miles in the first year and still be covered! And if you started with only 80,000 miles, you would be to go over 100,000 miles over 3 years before your coverage ran out. Even we think that is pretty impressive and have not heard of anyone else offering that level of service. Combined with easy monthly payments, no waiting period and a cancel anytime policy we think we are the best extended car warranty solution* for many people.
*What are often called "extended car warranties" is technically Mechanical breakdown Insurance in California (MBI) and a Vehicle Service Contract (VSC) in the rest of the US.
I already had a warranty but I had issues with it so I was looking for another one. Olive was recommended to me by someone else so I looked into it. The price seemed really good but they changed the price on me once I paid for it. It was a 50% increase in the premium. The excuse I was given was that the true mileage of the car was different to what I had put in when I initially requested the quote and that difference was 3,000 miles. That was ridiculous. I do think it was a bait and switch and I'm not real happy about that. But I'm still keeping the policy because it seems like they've got pretty good ratings with the Better Business Bureau. Also, they've got an A-plus insurance company behind them so it seems like a fairly safe bet for me. The warranty I had turned out to be a scam and I hope Olive proves to be more than that.
Glad we could still provide a good value for you with no up front deposit, easy monthly payments you can cancel anytime. We want to continue to earn your business every month so please do not hesitate to reach out to us anytime you need assistance or have any questions.
I purchased a new vehicle and needed a warranty on it. I called Olive because I had several questions. Their rep was very knowledgeable and he was able to answer the questions that I needed answered very clearly. With the extended warranty, I have a whole lot of security driving. If I need to call, I can call. Olive is a good coverage. From what I see so far, it's very affordable. The team that I talked to was very informative and they do a great job.
Thank you for the 5 Star review, Delbert. We aim to please and are so glad you chose olive's easy monthly payment program (which you can cancel anytime) to give you peace of mind against expensive auto repairs. Often referred to as an "extended car warranty", our mechanical breakdown insurance covers California drivers, and our vehicle service contracts for the rest of the US. Please do not hesitate to reach out to us whenever you have questions, need assistance filing claim, or need some tips on how to save money on your regular maintenance. We have you covered across the US and Canada, so enjoy your road trips!
I have always had warranties of one sort or another. I look for value received and found Olive on the internet. The cost factor was about half that of their competitors and they gave me a good reason to believe that they were well in compliance with California law. The signup was seamless. I was contacted and we completed the transaction on the telephone and online. There was a little bit of confusion at the onset of my research. I wasn't able to connect for certain numbers that were disconnected. But when I was contacted by the young lady that completed the application, I was satisfied with all the explanations.
Thank you for the 5 Stars Don, and welcome to olive. Glad we could help you with peace of mind from expensive auto repairs, and while we offer a 100% online solution from quote, plan customization to purchase and service, we do have no pressure customer advocates you can call anytime. Glad you were able to find the olive solution with easy monthly payments, no waiting period and a cancel anytime "extended auto warranty"* solution.
*What are often called "extended car warranties" is technically Mechanical breakdown Insurance in California (MBI) and a Vehicle Service Contract (VSC) in the rest of the US.
I found Olive on the internet and talked with somebody for about 30 minutes. Signing up was good.
Thank you for the Five Stars Donna. We do our best to give you 9 different options for customizing your plan, with 100% online purchase option or our no pressure customer advocates available on the phone we will be here for you if and when you need to.
Glad you were able to find the olive solution with easy monthly payments, no waiting period and a cancel anytime "extended auto warranty"* solution.
*What are often called "extended auto warranties" is technically Mechanical breakdown Insurance in California (MBI) and a Vehicle Service Contract (VSC) in the rest of the US.
I recently crossed over 100,000 miles on my car and it's running really good. I really like it. I wasn't in the mindset to get a new car so I wanted to get some warranty coverage on it just in case. I heard a radio advertisement for CarShield so I went to their website. When you use their website, it will direct you to your best fit warranty program. It directed me to Olive. They sent me the quotes and I signed up with them not even a week ago. I got one call from Olive after they had emailed me the quote to tell me they emailed me and to look it over. If I had any questions, I was to call them. But I didn't really have any questions. They gave me everything I wanted in the email. I basically did it all online. The process seemed to be pretty smooth.
Thank you for the 5 Star rating Gary. You are correct-we are one of the few companies that provide what are often called "extended car warranties"* in California. Glad we are here to give you peace of mind against expensive auto repairs. We are glad to be here if and when you need us!
*Technically called Mechanical breakdown Insurance in California (MBI) and a Vehicle Service Contract (VSC) in the rest of the US.
I looked into a couple other companies but it seemed like Olive at least offered to go with the higher miles and that was the deciding factor. They seemed like they knew what they were talking about. I asked is there any limit that they won't repair up to a point. They said they won't pay more than the car is worth which is kind of the generic answer I’ve experienced from many insurance companies.
They are friendly and kind on the phone but the only thing is when I went on to purchase it, I got a confirmation that I purchased it but no emails came. There wasn't a way to log on to the website. I didn't really know I had it. I didn't know my policy number. I looked at my bank account and it hadn’t charged it yet. I tried to refresh all of the pages but it would just take me back into doing a quote. I had a check mark over my car so I assumed that means I got it. After 4 or 5 days, I got an automated call from someone saying everything was okay then I got a welcome email shortly after that.
Thank you for your feedback, Keegan. We are so glad you joined the olive family and that we could provide peace of mind against expensive auto repairs. We apologize for the delay on the confirmation e-mail, typically they are sent within 24 hours or sooner. Occasionally these e-mails will be directed to a spam folder or potentially other folders depending on your e-mail provider. Please do not hesitate to reach out to us directly via phone or online any time you have any questions about your coverage.
olive Company Information
- Company Name:
- olive
- Website:
- gogetolive.com