olive Reviews

Great experience actually purchasing. However, none of the confirmation emails came through, and when I tried to make an account or reset the password, it failed and didn't give me a reset link, but did lock me out of resetting again for 24 hours. I still can't make or log into an account and I still don't have a confirmation of purchase email.

When I found olive, it seemed a lot better. There was a lot more that was covered, and it was a lot more affordable. I put in a quote just to see what would happen. And somebody called me and gave me more information. Shortly after that, I followed up and I was ready to do it. It was very easy. It only took a couple of minutes. I was happy with the customer service that I received when I was signing up. I have referred olive over to my family. So, I sent my family information on it just because of how good it was.

The price was reasonable and Olive didn't have a waiting period. I wrote down the girl's name that helped me the first time I called, which was a few months ago. And when I finally decided to get their plan, I asked for her but she wasn't on duty that day. Olive was very nice and assured me that she would get that credit for my sale.

The ease of signing up helped my decision to go forward. No hassles as was the case with other agencies vying for your business. Though I haven't had to use it yet, I felt confident in reading all the positive reviews that my experience will be the same.

I have been called daily for last 2 months about car warranties on every phone I own. So I was a little gun shy going on internet for a extended warranty. Olive met all stated and Reviews business mission statements and Consumer Affairs indorsed them, gave me an assurance they were legit.

Leticia was patient, kind, knowledgeable and caring about my experience with your company. She went above and beyond to meet my needs. I a complicated issue and was very frustrated. She de-escalated my frustration and walked me through the entire process and went and got assistance to get my issue resolved. She called me back with all the details. YOU HAVE A GREAT ASSOCIATE WITH LETICIA

I used Olive repair car warranty. It was so easy to do. I found the VIN # on my car registration. And all I had to do to get the car miles was turn on the engine. After I signed up a representative from Olive gave me a call to find out if I had any questions. She was so helpful. I appreciate the call.

The policy purchase was primarily handled online and everything went fine. It was very simple and easy. They sent the disclosures describing everything and they had three very clear levels of coverage - kind of a basic, a powertrain, and then powertrain-plus, and then the full one. That was good and a full monthly fee was broken down. It was very clear and concise. To this point, they've done everything that they've said they were going to do.

I entered everything asked for in the email and/or website. Nonetheless, I had to repeat everything to a Sales Advocate. Why bother with obtaining information on Website, if you are going to be asking for it again?

I spoke to Olive's representative because I wanted to understand how this whole process works, how long it provides the insurance coverage, and how many miles are required, before making a decision. The person that I talked to was able to explain what this process is, how it works, and what is covered as well as what is not. I asked if it also covers the services, but I was told that they do not cover services. For example, every 10,000 miles we have to get the car serviced. When I take it to a dealer, the dealer charges almost $800 for a service. They used to offer packages until 90,000 to service, but it's charging almost $1,100 now for that whole package.

I like how this company is an alternative to the standard warranty contracts out there. Our Nissan dealership tried to sell us contract for over 3K on a 2018 Leaf. Likely won’t need to use it but like the peace of mind for a lot less.

I never felt pressured or rushed when talking to a rep.. All of my questions were answered and I had time to do my own research on Olive and found great reviews. It's great to have the peace of mind that a major mechanical failure won't break the bank. Makes driving my car that much more enjoyable.

After receiving numerous emails and shopping for a policy, I signed up with Olive. I really like what you offered and thought it would be smart to get a warranty for my 2014 Volkswagen CC. Unfortunately, the day my policy became effective, my water pump went out and my car overheated. I am aware that it would look dubious or coincidental, I was equally surprised. But your adjustor, Kyle, was clearly not going to ever approve my claim, no matter what he was told. As my car overheated, I pulled into Discount Tires (a very trusted place where I bring my car for oil changes, and tires). They diagnosed my problem to be the water pump. The shop made a claim, and I am told Kyle was rude to the service people who contacted Olive.

The set-up process was really easy, and the description for the plan options was good. It was broken down so you could figure out what option will be the best for you based on what was covered.

I was pleased with everything I saw when I went on the Olive website. When I signed up with them online, it was easy.

I got Olive for my wife's car. Her Mercedes went out of warranty and I read some of the reviews Olive had from their customers. They seemed to be very positive, and we went through the process based the customers' responses.

Olive had a special going on where you pay the first month, and the next month is free, but I feel now I could have gotten a little cheaper price. Other than that, customer service was very good.

Olive's customer service was really good. They provided the information I needed upfront, and everything was clear. They also followed up with me because I talked to them back in August and they kept sending reminders. My factory warranty was coming towards the end, so I made a decision to go ahead and cover the car. I got an email from them prior to my final decision, telling me that if I signed up within a certain month, I would get one month free of charges. But then, there was a note on the bottom that said it excludes California, and I live in California. Initially, they made it sound like it covers California, but then I had to tell the rep, "Hey, were you going to give this to me because I live in California?" He said, "Well, I have to talk to the manager," and it seems like they made an exception for me to sign up.

I purchased a car for my daughter and I was trying to get her a third-party warranty. A friend of mine suggested Olive and another company, but he said he preferred Olive because the other company wanted all the money upfront for the whole year. So, I contacted them and I was communicating by email with a gentleman named Saeed. He was very helpful and he sent me all the info I needed to know. It took me a while to make sure and decide I wanted to buy this warranty but I have a friend who works for BMW who heard about Olive as well and he said that they were a good company.

Really simple and easy since I had all the information already from Latoya **. The only hiccup was payment processing on their end but I didn’t have wait for it to be fixed, agent called me to update me of how they was handling it and that was it. Next day I got my policy via email.

When I decided to purchase this insurance I decided to ask my mechanic what they preferred and they LOVE Olive. THEY are the ones that have to deal with them and they said THEIR experience with them was really good. 'nuff said!

The rep was nice and she explained things to me. I felt a little confused but I didn't feel frustrated. So it was overall positive.

I did the purchase online and it was fine.

It was very easy. Would be better if representative would let me finish talking before he talks over me. He was polite but eager to talk. Other than that I had done my homework on your company so it made the transaction easier.

I got some work done already but I don't know if Olive would cover me or not because I did not have any paperwork. I'll know if it's good once I use it. This is for my Audi.

The reps explained a lot of things. Even when I spoke to the second person when I was thinking about canceling, the reason why I had not canceled is because the two people that I dealt with from Olive were very informative. Also, I didn’t have any contingencies or pre-steps that I had to go through. They said I could use the warranty immediately. Great benefit and the plan is a no-obligation contract so I can cancel it at any time.

I got a service contract from Olive because I had an incident with my previous car and I was trying to be cautious this time. They did everything, like the motor oil, and then we were getting ready to go for a trip. On the way, we had an issue with the car and I filed a claim. They sent someone to inspect it and that person told the mechanic right away that our claim will not go through. The guy said that the oil was dirty. But they changed the oil so he was lying. And oil will not come out clear because it's going through the engine. Also, they were saying I did the claim too soon. But when I called about their package, the rep told me that 24 hours after I purchase, I would be fully covered. It just says it can't be pre-existing. Olive hasn't called me to get my side to ask me anything. How did they get to number one on the Better Business Bureau?

The webpage was a little generic when it comes to information. So I had to call for more questions. One of the questions was there was a price difference between the highest package and the middle package and I didn't know what that meant. But other than that, it went fine. Customer service was pretty knowledgeable. They were able to answer my questions over the phone. I was able to understand afterwards. Even when they were done answering my questions, they still wanted to assist me with the purchase.

The rep, Zayi, was up front, and when he said he would call me back at a certain time, he did. He gave me time to think things through and to check things out. But he continued to follow up, so I went with him above anyone else. I went with the top coverage, which I wanted, so that it would cover almost everything, and I'm feeling good about that.

Olive is very helpful. They are the cheapest and mainly covered the parts of the engine. Other people wanted the whole car. I didn't see the whole point of the whole car when I had insurance for that. The only time I did contact them was when I was trying to fix the engine issue and the person who was speaking to me was telling me that no one was picking up. So I called and got through really quickly. I told them, "Hey, this person is trying to call you. You guys aren't picking up." And they're telling me, "We're not doing anything. If he's calling us for something, it's probably on his end.". They fixed the issue.

The lady rep was great. I only had one concern between the packages that they had and she explained what it covered. And so, I went with the best package that they had because I have a backup camera. If I went with the middle package, my backup camera and my touchscreen stereo wouldn't be covered.

I just signed up for Olive. They were easy to work with, and the rep helped me out. Everything was good.

The enrollment process with Olive was easy. I did it all online.

Olive has good rates, and their customer service was really good. I was very skeptical on buying, but the rep was transparent when he was explaining details on the plan and what it covered. They're not being shady or asking for any money upfront. It was very simple and straightforward.

The young man from Olive followed up and got a hold of me and answered my questions. I purchased a contract with them, and it seems fine. However, one thing that I didn't find out until after the fact was that the extended coverage repair facilities are generally mom-and-pop type of garages. They don't have any brand names or dealerships, and it surprised me. If I'd known that, I may not have gone that direction. Because not that I think they're bad, but at times, one just wants to have the security that the people doing work on one's car really know what they're doing. Very few shops are full service, full automotive care facilities, at least in my area here in Southern California.

Olive is one of a few providers in California. I had been talking to their rep, and then I kind of kept putting it off and then I finally had gotten a quote through an email. The rep from there was extremely knowledgeable and helpful. My plan from Olive is the best. I thought it was good that I didn't have to wait 30 days if something were to go wrong or if I needed a tow or if the car broke down.

We got a drivetrain warranty from Olive, and everything went good. The rep was on time, knew what he was talking about and didn't try to sell me a lot more than I wanted. Having a warranty is valuable. We’re paying a small amount per month, and we're not exposed to a $5,000 engine replacement.

I did everything with Olive Auto Warranty by email with Misty. Then, at the purchase, I had to call her because the website that I was trying to make a purchase had locked up. She was pleasant to deal with.

Olive's price was good. Their customer service answered all my questions, walked me through the whole experience and did a good job.

I was impressed with how easy it’s been for the process. I also didn’t have to go through a waiting period, and that really stood out versus the competitors.

For now I have to give you a 5 star rating cause you help me with something I've been needing for a long time.. I haven't really experience what you guys will really do for me when something happens. That will be my final Thought about your services.

Setting up the account was done very well. I was really happy with it. I have yet to go over the contract. But we can cancel it any time in case something happens, which is different from the other agencies that we contacted. In talking to the rep, it seemed like they had everything we needed, and for half the price.

Olive's website sucks. Where one could get a quote doesn't work, but once I got through to a human, everything was fine. The guy I talked to was personable. However, for other people, there are more options, but not for my vehicle. It's big diesel and there was only one option in their plans.

The rep from Olive took a long time to answer my questions. We went back and forth a lot with emails and phone calls, so it took a little while. Then, the bad thing was I never got the actual coverage. The policy was never sent to me and I never got a confirmation that everything was okay because I never received anything in my email until I went to look up on my credit card. I called them and said that I never got a warranty but they surcharged my credit card. I never even got an email confirmation saying that I was accepted and my coverage begins at this date and time. On top of that, the only email I got was saying they were having trouble processing my credit card. It was because I put a stop payment to it. For the initial sign-up when I began this, it was the worst experience. But I signed up for a policy at a later date once I went through everything and had a conversation with one of their supervisors.

The options are nice. Olive has a lot of good ones, and I picked the highest quality plan that they had because I have a used vehicle that I bought. I wanted to make sure that everything was covered, and it seems that everything is. I read it up and down, did my research, and I'm really happy with it. I started the warranty on the 17th of this month when I picked up the car. It was easy to get coverage as soon as I paid my first amount for the billing. It was very smooth, and I was covered from that moment.

Olive Auto Warranty was the top choice. The website had all the information I needed. I got the coverage that I was looking for, which was mostly powertrain and a bit more. It was really easy.

Reading through Olive's agreement and speaking with their sales folks, I felt pretty comfortable. Everything has been very easy and simple so far. Also, I have bumper-to-bumper coverage for my Mercedes S550, which is not cheap to work on.

It was smooth until after the purchase. Then it was silent until the next day. It would be nice to have an invoice go to email right after the purchase with copy of policy. Also there is no place to register for account info - one has to wait for the email, but that wasn’t told prior. Other than that- app is pretty smooth.

Wonderful, both salesman were very professional, great conversation. They very knowledgeable about their product. I'm you guys biggest, I have your coverage on one my other car. The second week of the coverage my alternator went out, no warning signs before it went out, you cover it with no problem. Thanks.

Customer service was great, and coverage is immediate. There's no mileage issue for us because we don't drive much.

The warranty was fine and the customer service was good. I haven't filed a claim yet but I used one of the repair shops, and I ended up finding a solution that was cheaper.

You asked about my purchase experience in an e-mail. My experience was great. I just bought my car from the dealer a few days earlier. I turned down their car warranty offer because of your great reputation, and I wanted your coverage. Signing up with your company was certainly fast and easy. Thank you!

My research led me to the ConsumerAffairs website, and there were a few companies. I came to Olive, signed up, and so far, it's been good. Compared to my prior plan, I have exactly the same coverage and I'm paying a far less amount of money for it.

The claim options and the customer service during the purchase were really good.

First off let me just say that Ernie is the greatest sales professional I have ever had the pleasure of speaking with. His wealth of knowledge and depth of understanding is beyond comprehension. If I were his boss, I would immediately double his salary. He made the whole sales experience Euphoric, and I don't think my life will ever be the same after. He has ruined me for any other sales person in the future. Thank you for the great experience, the pleasure was truly all mine.

I have no experience with Olive yet. But signing up wasn't a problem with anybody.

It has been a smooth experience. Our rep Ernie was great. The plans were pretty fair and the rates were good.

Olive seemed like the biggest bang for my buck. The prices were very fair and I liked what they covered. However, I wish I had paper copy of what everything covered. That would be very helpful to me because I can find things much faster that way than I can online. Other than that, the signup process was flawless and the rep was wonderful.

Everything was good. The only thing I had a problem with was when Olive sent me the email with the warranty on it, I could not get it to download. I called them and had them send me one that was printed out. So far, Olive is a good deal.

Online convenience was huge. Olive wasn't the cheapest company to go with, but it wasn't the most expensive company to go with. And I like the fact that it's month-to-month. There could be a lot of things that would be considered pre-existing, but what actually is pre-existing? My car is a 2016, so it's used. But if the front end went out or if I had the clutch go out, are those pre-existing? Those are the kinds of things that I'm not clear on. Other than that, the rep explained things and was very thorough. It was a good experience.

You were the third company I was contacting and the first that didn’t push 1 coverage over another. All my questions were asked as I asked them. I did not have to wait through a sales pitch first. Also, an email laid out clearly all your options upfront. THAT is for what I was searching. Thank you for sharing your information with me as adults, and not pressuring me with scant information.

The customer service was good. But I'm gonna go ahead and cancel because I noticed some leaky fluid from my truck last week. I took it in, but Olive doesn't cover turbo line hoses.

I had problems with trying to enroll online. For some reason I couldn't get the online link to accept my registration vin number. I called customer service when I got home. I was treated with respect and the customer service experience was fantastic.

Olive Auto Warranty's customer service is legit. They were responsive, efficient, and easy to deal with. They were straightforward and helpful. Also, the price was right. I would use and recommend them.

I asked Olive about a couple of things and they were able to answer well. With Endurance, at first it was pretty good but I asked a couple of questions where the rep indicated that she was hands off of that. So, I didn’t feel that they were paying too much attention to helping me out in terms of understanding some stuff about their service.

The reps at Olive were awesome. The whole experience was very nice. I spent time over in foreign countries, and it's a lot different when it comes to customer experience with American companies. The only thing is I'm wondering is there a detailed list of things that Olive provides.

Their price was excellent for the type of automobile I have. The agent was excellent. He was very informative and gave me the information I need. I like the non-pressure way that my particular agent took care of things.

All was clear and fine up until I finished the checkout. There was a final page that said it was complete but there was nowhere to go after that. It basically just says "thanks" and doesn't say what to do or what to expect next. There is no prompt to create a login or ablility to view an order status anywhere. No emails came in for over an hour. It left me feeling unsure enough that I went and checked my bank account records. I saw the pending charge so I just waited. Eventually an email came in. The final page should at minimum tell you what to expect next. If a delay in the final welcome email is normal, then the system should immediately send a thank-you email as well and tell the customer the order is processing. All the reviews say how great the sign-up process is, but the few negative reviews talk about getting denied claims. I'm more worried about the claims part and this first experience is leaving me with a sinking feeling.

I got a good plan.

When I originally signed up for the protection plan, I accidentally clicked on the wrong button and I ended up getting the lowest coverage possible but we kind of wanted the medium. I had an opportunity to deal with Jerry because our plan had already started and we have exceeded our 30 days. We couldn't change this unless we canceled the plan and we started all over again. That got taken care of and Jerry handled it very well. I was very pleased with it.

Their website was informative about what they covered and it was clear how everything worked. I got enrolled online and I spoke with somebody. They walked me through how to set up an online profile.

Their reps were very informative when I was signing up and they answered all my questions. Also, the plans that were offered were very good. I like the fact that they offer roadside assistance on the package that I got. I’m planning on putting insurance on my second car when the warranty is over.

It was a good and straightforward experience with Olive. It was all online and everything went through pretty smooth.

Everybody at Olive was very helpful.

About a month and a half after purchasing the vehicle, I had trouble starting it. Trying to figure out how to make a claim was a little difficult. It took me a while to figure out that I have to call and I can't do it online. I was told to find an ASE authorized repair place, which happened to be the car dealership right up the street for me, and I took it there. When I called to make the claim, the rep sounded very doubtful about me taking it to a car dealer and told me I have to go to a repair place that has aftermarket parts. I was a little disappointed there. I was not informed of that in the beginning. But it turned out that I just needed a battery, so I didn't have to make a claim.

They were pretty straightforward when I initially contacted them and they gave me all the options. My only issues were that I was consistently getting called as I was working with someone and that the deductible is a bit steep.

They answered all my questions and made me feel at ease. They seemed to know what they were talking about and it didn't seem like they were trying to push me to buy anything. They were trying to make sure I got what I wanted. Compare what the levels of coverage are and make sure it's exactly what you want it to be.

Everything went fine with Olive during the purchasing process.

The reps were very patient with me and handled my questions well. When I asked questions regarding what happens if I'm out on the road and the vehicle breaks down, they were able to answer them. For the plan that I'm on, it's a fair amount that I'm being asked to pay every month.

Olive gave me what I was looking for, which was a lot further than what I had before, and it saves me money. Also, the reps were wonderful.

I would recommend Olive. My experience when I bought the policy was good.

Their customer service was good. But I didn’t need it because I sold the car that I got the warranty for. But they were really good to cancel it. Not too many questions were asked. They gave me the information and that was it.

I signed up with them on the 19th of October. I paid the first bill and then I wanted to pay the rest off so I paid the rest off the next day. But they didn't acknowledge anything. They had told me my second payment hadn't been paid and I sent them something from my bank showing that it had already been taken out of my account. Also, I didn't get any paperwork stating what the warranty details were and what was covered in the warranty. I didn't get any response from them until I called them today. I was getting ready to call my bank and put cancellation on the two payments I made to them.

So far, it's been good with Olive. They made me feel comfortable and explained things well when I signed up. The premium is a little bit lower and it seems like they cover about the same as others.

Signing up was easy. The reps were great.

I talked to about three other companies and each person was not very friendly and kind of very forceful. But with Olive, they said I had 30 days to make a decision. It was very respectful.

The rep who helped me with the application process was not overselling and he was pragmatic and good.

I spoke to somebody over the phone and they were good. I would recommend getting Olive for your vehicle.

I couldn't get into the provider that I originally wanted because my car was past their mileage requirement but Olive was able to cover it. Signing up with Olive was straightforward. As long as your car is not having any existing conditions, they go with it. I went to take my car for an inspection and it turns out that there are three things wrong with it. Olive is only covering two. I was talking to the mechanics for the two things that Olive is covering, they recommended for it to be replaced as an OEM but Olive only does an OE. I’m probably gonna pay the difference to replace those two parts. One of the things that Olive doesn’t cover are the struts for the suspension so I’m paying that out of pocket too. I’m still waiting on the call back to see how much I may end up paying. Hopefully, it’s not a lot. But for the most part, Olive seems pretty good.

Their plans were very competitive and they have really great prices. I thought they were too good to be true. But I went ahead and did it anyway. Compared to others that I called, they were really good. They were also very helpful.

We had Olive hooked up within 10 to 15 minutes. I did all of it online, then I got a phone call. It was hassle-free and they got me covered up to 175,000 miles, which is three times the life of the car I got right now. I got a more reliable vehicle than I have in the past, but I’m always cautious when it comes to the vehicle breaking down. I would definitely recommend Olive, especially if one's factory warranty goes out. My sister-in-law went with us across country. While she drove her car, her transmission went out. She was only a couple hundreds over her factory warranty and they won’t do anything about it.

I got Olive recommended from one of the mechanic I talk at the dealership and it was pretty smooth signing up. The rep was excellent. I'm driving a pretty nice expensive car and I don't want to deal with any surprises down the road when something goes bad. Having Olive is a peace of mind.

I called the repair shop and they recommended one company. When I read the reviews on them, it didn't sound too impressive. There's a whole selection of companies online and Olive has good reviews. I put my information in to see what kind of price it would be then a lady contacted me with an email and we got in touch. It sounded good and I like the monthly payments instead of one payment. I also like that it started right away and there are a lot of good features that the other companies didn't seem to offer. Hopefully, I never have to use it, but I feel better having it.

Olive has better rate for the same service and coverage than the other companies. The reps were very professional and made the process easy. I have already recommended them to several people that I know.

My experience purchasing the plan was amazing. I called and the guy I happened to talk to was friendly and open. He explained everything to me and how it worked. When he told me how expensive it was, I thought, “How can I say no?” It seems to cover everything that I was worried about and that's what got me interested. I'm perfectly satisfied so far.

I called Olive and they explained to me what coverage they have for our price. I told them to explain to me what kind of coverage I have from the front end to the backend for the amount of money I'm paying. The rep who is my go-to person told me it covers everything including my brakes, transmission and motor. I can also take it for a brake check or a change of oil to a shop and Olive will cover it. She gave me her personal number, helped me out a lot and explained everything to me so I was satisfied. If I don’t have a go-to person, I would be frustrated to go to take the car in then have to go to 10 different people just to say I'm covered. I recommend anybody that has no warranty on their car to go to Olive.

Purchasing the policy was hassle-free. When I was looking, I didn't get a ton of calls to check if I still wanted to get the warranty. One thing that they probably need to keep doing is making sure they're not hassling people to get something.

I told Olive what I needed and they gave me the plan and told me what it costs. The price point was really good, too. I gave my first month's deposit and they gave me a contract number. It was super simple. Pretty much you could do everything online which I really appreciate. They're also just a phone call away and I could understand them which was nice.

The young lady was great. She answered my questions and was quite helpful. I spoke with her a couple of times and there were no pressures. She was just telling me about Olive and what it does. It worked out well.

I went with Olive because of the price. I did it over the phone and the customer service and the package that I got were 5 stars.

I had to read the website a couple of times to make sure that I got all the details, but it answered all my questions. Mostly, I dealt with one rep and she was very persistent. I was in the process of getting ready to leave the country for a vacation, and it took three weeks for me to finally sign off on anything.

I had a good experience overall. The rate was great, and my onboarding process was quick and easy. I spoke with a rep, then I finished it up online. The rep was pleasant and she gave me a lot of information. I had a full understanding of what I was signing up for.

I selected Olive Auto Warranty because they gave me a good offer. I could have got it a lot lower. But their sales rep was good. She explained herself well, did everything she told me she would do, sent over quotes. We talked on and on. So, we weren't phone tagging each other. She wasn't pushy. Also, I like the idea that I can stop the coverage at any time. Something I don't like and hate, I could stop it. And the coverage that I got was everything covered up on my truck. It was $56 and something for three years.

The rep that I worked with was very helpful and polite.

The sales reps from Olive were very nice and knowledgeable about the product. My husband was more detailed than I was and the reps answered any questions he had. He wanted the coverage to include everything we possibly could need. It was fairly easy purchasing the coverage and we did everything by phone. We're completely satisfied. We enjoyed the representatives. They did a good job.

The lady that helped me called then I called my wife on two-way. We discussed it with her on the line and she waited there. She was patient with us. My wife said to go ahead and get it but it was right in the middle of the month. I don't want to have my bill needing to be paid in the middle of the month. The representative called us back on the 1st, as we requested, and we went with Olive.

The copies of the coverage were never mailed to me. I had to download a bunch of stuff from the internet which I didn't particularly care for. Ink is expensive these days and on top of that, you don't carry your computer around with you to see what's covered and what's not.

The signup process with Olive was quick and the plan seems to be satisfactory to me. It has full coverage. The reps were very nice in handling my signup, so I didn't have any difficulty at all. They went out of their way to be nice and explain what I needed to know, which is very rare these days. I was happy with them.

I talked to 10 different companies even after I purchased Olive to see different prices. It was a factor in choosing them and I liked that you can pay by the month. I'd pay a monthly fee for three years. The communication with the reps was good as well as their knowledge.

The sign up process was a little bad. I put my information in through the site called CARCHEX and somehow went to Olive’s site. The rep wasn't aware of that website. So it was a little confusing with how I got to Olive. That process could have been a little bit better.

Purchasing the coverage was a very simple and straightforward process. It was much easier than I thought. It took very little effort. All the information was straightforward. I emailed with the agent, and the agent gave me all the help I needed.

It was extremely easy to purchase the policy online. It was a very good experience. I’d recommend it.

I had a good experience with the agent that I talked to. The signing up experience was fine. But the overall experience has not been pleasant. The transmission went out on my car. I took it my car to the place that their website recommended. Then Olive told me that it’s a preexisting condition and that they cannot cover it. But I have been told that my car does not have a preexisting condition. I've went through all kinds of management with them. I have given them all kinds of proof that it's not a preexisting condition. They made me pay to have the transmission pan pulled and tore apart to prove all kinds of stuff, and telling me then they’ll decide whether or not they will cover it.

The young lady I talked to from Olive was Nadia. She was very pleasant and professional. She explained all the different warranties, what's covered and what I could do. The signing up experience was very good. As far as claims, I was told that once you get to a repair shop, I just call Olive and they will go over what is covered with me, I will pay my deductible, then they would take care of the rest. I definitely like that.

The rep was really nice and super knowledgeable. She was a great communicator. She was able to explain everything that she was doing. The different plan options were pretty good compared to what I was looking at prior. I'm paying them $45 a month. Overall, the customer service was great. Purchasing the policy was a fast, easy, and seamless process.

The application process was easy. I still gotta get the printout of my warranty and see what it covers. But everything seems reasonable. They pretty well covered my transmission and most of the engines.

The price with Olive was what I was looking for. Signing up with them was really simple. It only took a few minutes. I have what I want.

I wanted to get insurance for my wife's car in case anything happened so I searched for auto warranty providers online and Olive came up. I read about it and a lady called me. She helped me right off the bat. It was fairly cheap in my range and I liked how the payments were. My wife's a stay-at-home mom, so it was perfect for me. I chose it, and I'm glad I did. I'm in the process of a claim right now. My wife was driving and something happened to her car with the kids. It was late at night and she was scared. The car's in the shop and Olive’s looking over what's going on and then they’re gonna give me a call. They are a great company and the people I've talked to have been nice and respectful and wanted the best for me. If you're looking to get an extended warranty, Olive’s the place.

I narrowed it down to Olive and Endurance. Endurance was pushy and agitated when I was conducting my research. Hard sell and close. Agent basically hung up on me because I wasn't ready to buy. They also require several hundred dollars upfront. On the other hand everyone I spoke to at Olive was relaxed and helpful. I went with them. That's all folks!

The representative discussed the different options and I picked the ones that I wanted. I just signed up a week ago and so far, I'm still looking into it. My wife wants to begin into it as well.

Olive has some good feedback and they provided me with a quote that was much less than that of the dealer. The rep that I dealt with was very friendly. It was a very smooth transition. But I’ve been delaying for a while until I ended my existing coverage with my current dealership. So I didn’t activate the contract for a couple of months until I decided to go with the quote. There was no pressure. It was decent service.

I was very excited to find this warranty coverage for the price it was. Turns out, I got what I paid for. I sat at the mechanic shop for over 5 hours waiting on a call back from the claims department to get work done. 2 months later, I still have not received a call back. I reached out to customer service to get help, and I still have not received a resolution. I provided everything they asked for and was promised a call back within 24 hours. That never happened. I called back the next week and was told I would be called back by the end of the day, never happened. I called back 3 weeks later and was promised another call back by the CS manager Erika by the end of the day, that never happened. Complete waste of money. If my company treated customers the way I have been treated, I would not be in business.

In case something happens that could go wrong with my car, I didn't want to have to wait 30 days, and Olive didn't have that waiting period. I signed up on Friday and the process was easy. But right now, I'm having an issue with the fact that when I signed up online, there was a pop-up and it said that if I paid the first month, the second month was on them. I called them today to inquire as to why when I looked into my account, it says that my second month is due on November 2nd. I asked them, “Shouldn't the second month be due on you guys?” But they told me no, and that I have to prove that I saw that promotion. So they're calling me a liar and I'm not enjoying that at all. So I'm not sure about them because I shouldn't have to prove that. It’s their company and their promotion. They're the ones that should honor it.

I looked at three companies and Olive was the most reasonable one. They explained everything, the deductible, and what it would cover. What I liked most is that they've made it very clear from the beginning that there was no waiting period. With the other two that I have shopped around, I have to wait a period of time before I can actually start using the warranty. I wanted to match what I had from the dealer and so I got the bumper-to-bumper. My vehicle was already used when it was purchased and it's already above 100,000 miles. I just wanted to be on the safe side instead of paying for highly-cost repairs.

I called about my Mercedes that I just purchased and for bumper to bumper, it’s $31 for Olive and it's unbelievable. I was a little hesitant because the other warranty company that I called was 170, and the dealer was almost $4,000 for three years. But then I got the plan from Olive. They're a reputable company. I would recommend them because the pricing is good and there's no waiting period that the other companies have. I don't have to wait 30 days. It starts the same day.

I called a few insurance companies and some of them were very expensive. Olive offered me a better deal with 100,000 miles on the car. Also, they were very, very responsive and nice. They didn't pressure me.

I had a very good experience with the rep when I signed up. I'm still waiting for the actual policy coverage.

The customer service was good. I wanted to see the contracts that I would be signing before I went any further and they sent it to my email. I was able to look over it all. I was happy with the way everything was handled. The waiting period is something that's usually standard so it was nice that Olive didn't have one. I got a bumper-to-bumper policy so it was more about exclusions than what was covered.

Their signing-up process wasn’t anything hard.

The rep I worked with was good and very friendly. However, they could've improved the wait times from when I signed up and made my first payment to when I received my login information. I waited quite a while that I hesitated. It was over an hour.

Olive's rep was pretty helpful, and the purchase process went good. I just haven’t received a bill yet. I got with them a little over a month ago, and they sent me a big package but they haven't sent me a bill.

Their signup process was nice and easy. So far, their customer service has been okay.

I contacted an auto warranty company but they don't deal with California, so they sent Olive to me. Olive called me. They did give me some plan options. I was gonna get in contact with them too, just to make sure everything is still straight. As long as everything is legit, I’ll recommend them to anybody.

Excellent prices. Patient agent. No waiting period. Would have preferred quicker promised emails. Otherwise, everything was good. All questions answered. Any misgivings were totally laid to rest. I recommend them so far.

Looking online, everybody said that Olive was the best. I did everything online when I signed up. There was one thing at the end that I didn't realize in the beginning. They said that if anything happens that was a preexisting condition, even if you didn't know, they won't cover it. I didn't really appreciate that. That's the one thing that would probably cause me not to continue with them because that's unfair. If I don't know, how can you say it was preexisting? I did not see that until I already paid. If I had seen that, I probably would not have paid. I would have never gone with them. The purpose of the insurance is to cover you for things that might crop up. If you were telling me that you're not going to pay because it was preexisting, and I didn't know it was preexisting, that doesn't make sense to me.

Since purchasing Olive's coverage, there's a certain amount of confidence now that if something makes noise or if the car breaks down, I have an assurance that I won't be paying thousands of dollars for the repairs.

The rep did a good job and explained the coverage well. My experience has been good.

I liked the idea that it's not a contract with Olive. I can stop it ad quit paying anytime I want. The other place wanted me to pay for a contract where I was stuck in it for five years. The reps at Olive also took the time to explain the coverage. I did take the 500 deductible which is about right for a car. The way it was explained to me was that it covers everything except wear and tear. They were very respectful. I asked them dumb questions, but they answered all my questions. The only complaint I had was they didn't send me the welcome package right away. I looked at my credit card and that was how I saw the charge. But when I called them, they were very polite and I had the policy within five minutes in my email. I was very happy with it. I don't know how the service actually is but it makes me feel better to know that I got something there. My major concern was to have the electronics covered because there's no way I can fix it. I just replaced a motor in my wife's truck and having the engine replaced was $7,000.

I was gonna look at at least two different warranty companies and while I was pending my decision, Olive was very responsive. I told the rep my primary concern was the electronics in the car and I wanted to make sure that that was covered. I told him I wanted bumper-to-bumper coverage and he said yes. I asked if he could send me a hardcopy and he did. But when I got the policy, under exclusions it says electrical. I’ve called twice and left a message for him. The follow-through is iffy. He has not responded so I called the third time and all I got for an answer is Olive has the best coverage available. That doesn't tell me why is electrical under exclusions. If electrical isn't covered, then I’m on to someone else.

The reps at Olive were real nice when I bought my policy.

The sales rep explained everything for me and answered all the questions. I already had told some people about Olive. Sometimes anything can happen with your car and it's always safe to have a warranty.

The rep I signed up with was very helpful. The plan I was offered got a lot of coverage and I'm happy.

When I got the papers, my son's name was everywhere. I called Olive and told them I needed one that didn't have his name. Communicating with a rep over the phone wasn't too hard but they had a hard time getting that done. It was a month getting the changes over but it's all straightened out.

When I first bought the vehicle, it had some balance on the factory warranty, on the drivetrain. I was just googling different extended warranty companies and came up with Olive. I got online, did everything, then spoke to a gentleman with Olive and told him that I still have warranty. He said, “Well, if it's already powertrain, drivetrain, everything was covered up until the factory warranty, it would be probably beneficial once it was up.” There was no need to buy it right then, so I looked at some other different ones like Endurance and CarShield. I spoke again with gentleman with Olive earlier and I started the warranty last week. I haven't had any issues with the car, so I was just getting this protection just in case.

My auto mechanics said that I was hitting 60,000 miles and since I'm going to keep the car for a while, it would be smart to get the warranty at this time, and they recommended Olive. The purchasing process was easy. Hopefully, I won't have to use it.

The guy that answered the phone was really good. We laughed and had some fun. I liked his attitude.

When I called customer service to set up an account, they didn't try to high-pressure me. They gave me the information I needed and when I called back looking for more, they didn't try to high-pressure me again. They came within a little bit of the other companies out there, and their service was better. So far, they are a pleasure to deal with. They have really done a nice job.

Olive was great. It was super easy to set up, had super competitive pricing and was very easy to manage. I made the purchase online but I called because I had a question about the listings of what comes with the contract. The reps were super helpful and walked us straight through exactly what the difference was. The purchasing process with Olive was perfect. It was effortless.

Everything was good when I signed up with them. They were very kind and receptive. They quickly answered my questions. The lady that was helping me out was very kind and nice.

I got bumper-to-bumper from olive and so far, so good. The rep explained the aspects of the coverage very well.

Their overall price was cheaper than anybody else with the $500 deductible. Signing up with them seemed very straightforward.

The signup was easy and the rep I talked to was great.

The rep that helped me through the signup answered all my questions. I can't wait till I place my first claim and see how that goes.

It was easy to purchase the policy. The process was all done online and it was done in about a minute.

The lady that I got on the phone with was very helpful. She gave me all the information.

The sign-up was pretty easy. The rep talked about everything that the plan would cover.

The price was right. Everything went well.

I filed two claims with Olive. The first experience was awful and it had me really stressed out to the point that I had to just borrow some money to get my Hyundai 2017 fixed. Olive took the claim and looked into it. They approved me then they didn't approve me. A man said he was going to get me approved again. The last time, Olive denied the claim because my mileage had little numbers off. I didn't even have my car with me to give Olive the mileage because it was in the shop. I called customer service and changed the mileage but they still didn't approve the claim. With the exception of the claims department, Olive's other department was fine. Now, I have my X6 BMW in the shop and I have to wait and see what's going on with this.

Purchasing a policy with Olive was easy and I did it all online. I received an email about what was needed like my VIN number that was missing. Olive has a lot of places that you could go to and I liked that. So far, I have used the policy. When I braked, I would hear noise in the back. It was something that was new and I had it checked out. It turned out the caliper was messed up. I would recommend Olive. You get peace of mind and you get to choose the different deductible amounts. The higher the deductible, the lower the monthly costs and vice versa. Someone would be able to pick what is in their budget.

Purchasing the warranty was an easy process. The rep that I dealt with was nice.

The rep knew about the different policies and he could explain the difference between the three of them. It took a minute before I signed up for the warranty as I've been busy. He just kept giving me reminder calls and then finally, I was free, and just set it up.

I bought a diesel truck, and a lot of the extended warranties that I found didn't cover all the things that go with it like the depth system and the particulate filter. The representative at Olive told me that they have ones that are more tailored to my needs, whether or not I drive a regular car or unleaded one. He had all the answers. He took the time to where we both got on the website. He walked me through the website on things that weren't covered and helped me make that decision based on my own researching. The customer service that he did, and what was covered, made me go with that direction.