olive

olive

 4.2/5 (151 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Saved
olive

Our Buyers Guide Top Picks:

Protect My Car

Protect My Car

CarShield

CarShield

Endurance Auto Warranty

Endurance Warranty

View Pricing

About olive

olive is a consumer-informed mechanical breakdown coverage provider that seeks to offer a high-quality product at the right time in a transparent manner. Plan holders can cancel at any time or transfer the plan to a new buyer without a transfer fee. olive’s customers are in the driver’s seat when it comes to purchasing options and plan choices, and all rates are locked in for three years. Once you choose your deductible and coverage level, coverage begins the next day with no waiting period. olive is the official auto mechanical breakdown coverage partner of the NHL.

Find Extended Auto Warranties near you

    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • Quote and buy online 24/7
    • No robocalls ever
    • No waiting period or inspection

    Cons

    • Preexisting conditions not covered
    • Vehicle must be 10 years or newer
    • Doesn’t cover some performance cars

    Bottom Line

    olive provides multiple solutions to cover your vehicle. olive has three plan levels with three deductibles available to purchase 100% online or over the phone. Your vehicle must meet age and mileage restrictions.

    olive Reviews

    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful
    Any
    • Any
    • Rated with 5 stars
    • Rated with 4 stars
    • Rated with 3 stars
    • Rated with 2 stars
    • Rated with 1 star

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about olive?
    • 4,186,385 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 4 Reviews 65 - 95
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 31, 2022

    We're happy with Olive. The payment is easy to send off. I recommend the service.

    olive response
    Hello Raymond, thanks for the 5 stars and your review. We appreciate you and welcome you to the olive family!
    Cheers!

    Lori at olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 30, 2022

    I signed up through Olive's website. I had a representative help me through the process and it was fairly easy. The rep who helped me was friendly and helpful. As of right now, everything is great.

    olive response
    Hello David, thanks for the five stars and your review. Glad to hear your experience went so well with signing up for coverage. Welcome to the olive family!
    Cheers!

    Lori at olive

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: July 29, 2022

    The signup was pretty good. They sent me a quote within a couple of minutes and I was able to sign the paperwork online and make my first payment. But they could be a little more specific on what they offer on their plans. The plan I picked covers half of the heating ventilation system in the car and not the half that I ended up with a problem with. Other than that, they seem responsive anytime I gotta call them.

    olive response

    Hello David, thanks for your review. We appreciate your concern. We are always working to improve in every way for our customers. I will pass it along the need for better clarification of what each plan offers. Welcome to the olive family!

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: July 5, 2022

    I had an extended vehicle warranty contract with Uproar.car. Olive bought Uproar.car and assured everyone that nothing would change about their coverage. Months later I'm informed that my coverage is being cancelled and I can sign up for a new plan with Olive for an astronomically higher premium, fewer benefits, and a higher deductible. Blatantly dishonest. Avoid.

    olive response
    We are sorry to hear of your discomfort through this transition. olive did buy Uproar and does offer contracts to the customers this will affect. There is a bit of an increase in premiums, at this time. However, with 9 options of coverage, we believe we can offer a very comparable coverage to fit your budget and needs. At this time, it sounds like you did not find the one you were looking for. We are ever expanding and hope you change your mind, in the future.

    Again, sorry for the change to the Uproar coverages, and your disappointment with the transition. We are here if you decide to give us a chance to change your perspective about our peace of mind coverage.

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 1, 2022

    There are quite a few warranties that aren't available in California. Olive was one that was. Their rep just went over things with us and asked us which level we would like. He explained everything and he was good. So far, so good.

    olive response

    So happy to hear you dug deep into your options and joined the olive family, Christine! Thank you for sharing your kind words and experience with us.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 1, 2022

    Olive was the first thing that came up when I googled warranties and I thought, “If they're paying for their ads to be on Google, maybe it's something good.” I called and everything seemed legit. Everything was good and everybody was really nice. I didn't end up keeping the policy because I did the math and chose to get a warranty from the dealership where I bought my car from. The guys at Olive really tried to keep me on the policy when I didn't need it. I did like how there was a small monthly payment as that was convenient. But at the same time, I just bought the warranty out the door. I didn't have to pay out of pocket for the whole thing. If I stayed with Olive, I would have been paying more at the end. If I had no other warranty and if I didn't get the one from the dealership, I would have stayed with Olive.

    olive response

    Thank you, Joseph, for a very honest review and sharing your experience. Keep checking in, closer to the end of your warranty. We are ever-expanding our coverage options and may be available for your needs again.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 1, 2022

    I found that Olive does business in California so I got their warranty. I read up on it. I called them and they sent me the information over an email. Once a month, they take money out of my bank account. An extended warranty is like an insurance policy. Every time I change the oil on the truck, I keep the receipt. I put a battery in it this month and I saved the receipt for the battery so I'm keeping all my maintenance records so that if I ever do have a problem, I have everything documented that I service my truck at regular intervals.

    olive response

    Great job, David, digging deep into your options and maintaining records! Thank you for leaving this review and wise words to all. Welcome to the olive family.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 1, 2022

    I had issues with my warranty provider when one time I called in and there was one guy who thought I was trying to cheat the company and some problem I had with the car. I switched to Olive. They gave me a good deal and their sign-up process was excellent. It was fairly easy and right away. They gave me everything the other company had. I wanted the three-year deal at a certain monthly payment and they were able to do it for me.

    olive response

    Robert, with 9 coverage options, we sure fit most breakdown coverage needs. So happy to hear you found your coverage plan and budget. Welcome to the olive family and thank you for taking the time to leave us a review.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 1, 2022

    Olive is a good company. The rate is cheap for them to cover everything, except for wearable parts like brakes and tires, which nobody covers. I've never had a problem with my car so I understand why their rate is so much cheaper compared to a dealership. It worked out and the lady was super nice and helpful. So, I signed up three different vehicles.

    olive response

    Wow, Josh! Thank you for this Five-STAR review and for sharing your experience with us. Welcome to the olive family, we are happy to bring you peace of mind coverage on all three of your vehicles.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 1, 2022

    Olive offered me the type of plans that I needed and the representative was very courteous and knowledgeable. I had to use Olive about two weeks ago and I had no problems. When I turned the air conditioner on, the motor revved up high and when I cut the air conditioner off, the motor was still revving high, but not as high as when I had the air conditioner on. Then, when I was driving and hit a bump, I heard a low noise.

    When I took the car into the dealer to get it worked on, they told me it was motor mounts and I had a couple other issues and service to keep up the service on it. So, I had a couple other things that Olive did not cover. But out of $2,400, I had to pay $900 and Olive covered the rest. I recommended Olive to another employee and she checked it out. But her car was 20 years old and it had a lot of mileage on it so she went with another company that offered her a little something better. But Olive takes care of me. I work so I can pay my bills and right now, I'm good to go.

    olive response
    Ronald, we are sorry to hear your car had an unexpected hiccup and so happy we could get ya rollin' again!

    Welcome to the olive family and thank you for sharing us with your friends... and this AWESOME review.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: July 1, 2022

    I liked Olive’s pricing and looked through them online. It was easy filling out information but I don’t know if I’m signed up for Olive. I have not received any information.

    olive response
    Hi Jason, I have found that your welcome packet was sent to your email in March. I did resend it to you, please check your spam folder, as well. Your policy is active and you are currently covered. You can also see this information in your olive grove, which is your personal online portal with olive.

    Thank you for bringing this to our attention, if you have any more concerns please reach back out to us.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: July 1, 2022

    I found some good videos about Olive. I was looking at one or two other options that were available, and Olive came out as one with better customer satisfaction. I chose to go with them for all my cars’ extended warranty. So far, so good.

    olive response

    Welcome to the family, Sridhar! Thank you for taking the opportunity to leave us a review.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 26, 2022

    As I have only recently acquired this service and my VW Tiguan is very trouble-free, I haven't as of yet, had to use this service. But, it is good to have the service available. My regular warranty had run out.

    olive response

    Jon, thank you for sharing your experience. Welcome to the olive family!

    Cheers,

    Ctina with olive

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 26, 2022

    I had a good experience with them. The plans they offered were adequate. I feel good about the service.

    olive response

    William, we strive to bring you a peace of mind coverage and am happy to hear we met expectations. Thank you for taking the time to leave this review and welcome to the olive family.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: April 21, 2022

    I looked at half a dozen different sources and Olive seemed to have a good deal and I talked to them. Their pricing was right and it came out well. I went bumper to bumper on my vehicle, which was what I wanted.

    olive response

    Leonard, we are so happy to bring you peace of mind coverage and welcome you to the family. Thank you for taking the time to leave this review.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 17, 2022

    Everything went smoothly when I signed up with Olive. The plans that were offered were good. I hope that when the time comes when I need it, they can stand behind everything that they claimed.

    olive response

    Hey, Keith! Thank you for taking the time to share your experience and leave this awesome FIVE-STAR review. Welcome to the olive family.

    Cheers,

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: April 16, 2022

    I'm disappointed with their service. Olive scammed me. Refused to fixed my vehicle. I want a refund. No excuses. I rather deal with ASE.... Why deal with the middle man.. I would recommend Olive to anyone.... And I give Olive 5 zeros for their review....

    olive response
    Alan, we are sorry to hear olive could not cover your claim. In reviewing your repair reports, certain parts are not covered, such as engine plug, and pre-existing conditions are also not covered. All terms and conditions are found on your online portal, here is a link to this information :

    https://olive.com/terms-of-service/

    Thank you for sharing your experience.

    Ctina with olive

    4 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 12, 2022

    The service representative called me and went over everything. I got the full-service package that covers everything for three years or 185,000 miles, including electrical. I pay monthly and I have a $500 deductible. I'm very happy with my experience and I have recommended my mother-in-law to set up an extended warranty on her car.

    olive response

    Sonja, thank you for this shining review and for sharing your experience with us, as well as your loved ones. We are glad you dug deep into your coverage and welcome you to the olive family.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 11, 2022

    The purchasing process was smooth. The only issue I have is I haven't received any statement showing when the next payment is due.

    olive response
    Hey, Jeffrey, thanks for leaving us this review and sharing your experience. You can check you payment date and find all of your supporting documents in your "olive Grove", which is your online portal to all things olive. We would be happy to help you with any questions or guiding you to your portal, if you give us a call at 888-654-8348
    M-F 7-4 EST.

    Welcome to the olive family.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 8, 2022

    The reps explained everything but while they were explaining, I was looking at a flyer Olive sent me, and I was looking at what it was saying. It turned out good. I hope I don't have to use Olive but if I do, they’re saying they’ll take care of me. It's nice to know that I have that in my back pocket to use just in case. I can't beat the price. I had a different service with my car and I was paying 100 something dollars for it a month, and this is way less. I like it because it covers just as much and maybe more. I'm retired. I'm on a fixed budget and the payment fits my budget perfectly. I'm not spending a bunch out every month. I love the service that Olive provides. I already referred my cousin. She's gonna get a new car within the month and I gave her the flyer that Olive sent me. I told her not to get anything from where they’re getting the car from and to use that. She plans on doing it so I already got Olive one new customer.

    olive response

    Wow! Gregory, thank you for sharing your experience with us and your family members. We are so happy to bring you the peace of mind you deserve in mechanical breakdown coverage. We welcome you and are excited to have your cousin join this great family, too.

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 7, 2022

    The buying process with Olive was great. The rep explained everything and the price was just right. It was a good experience.

    olive response

    Jennifer, thank you for this shining review. Welcome to the olive family!

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 6, 2022

    The person I talked to was wonderful as well as the communication with Olive. They were very good salesmen and explained the whole thing to me. I got the drivetrain warranty and I haven’t had to call Olive yet for anything but I hope I don’t have to. Everything so far is doing good. They haven’t bugged me at all and the money is coming right out of the bank without a problem.

    olive response

    Thank you, Dave, for sharing your experience with us. We are happy to meet your expectations and welcome you to the olive family!

    Cheers!

    Ctina with olive

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: March 28, 2022

    I took the car in for a service claim and Olive is not paying anything on it. The thermostat went bad in my Audi. It was discovered during inspection. I had it towed in due to that, and told the dealership to do an inspection as well. They had a dispute with Olive about the amount of hours. They wanted to bill six hours. Olive wanted to pay two. They called me, got me involved in the middle. I talked to the folks at Olive. And I said, “Okay, I see your point. It’s what your book says,” although their book is wrong. My own Chilton's manual says it’s six hours. So they went ahead and fixed the car.

    The dealership talked to these people three times, and I talked to them twice. At the end of everything, it’s covered under their warranty, what is supposed to be fixed, but they said they never gave permission for the repair, which I didn’t understand. Because we had that dispute, between me and him with me agreeing to the hours, and he talked to the dealer again. And at the end, they said, “We’re not paying that. You didn’t get permission.” I said, “You know how many hours we spent on the phone with you people? What do you mean no permission?” I had to drive up to the dealership twice and was on the phone with these people with the mechanic. How was that not permission?

    It doesn’t makes sense. Because the man told me on the phone, “I’ll tell them to go ahead and make the repairs since you agreed to the hours,” which I didn’t have a choice. I had to agree. That was all they would pay. I submitted the claim, and they said, "We're not paying this. You didn't get the permission." Plus, there was eight to nine people involved within that company, and that bugged me. Because I had warranties before, and I never had to get involved on any claims.

    I did a little research, and there's a lot of folks who don't think too much of Olive. I don't know what they're using for hours guidelines, and I don't know how they can dictate to a mechanic how long something takes anyway. But I looked at their shop manual and it says 6.2 hours for a qualified mechanic. I got a Chilton’s manual on my car, and sure enough, it says six hours if you know what you’re doing. Because this thing is in the middle of the engine. They have to tear all these stuff out of the way. It’s not like a normal thermostat. It's actually a computer thing. And I didn’t argue the hours with them because I realized there was no sense in that. They got their own guide sheet, even though it appears to be out of date and completely wrong.

    This just ended two weeks ago. I sent the claim in again with a cover letter and faxed it to Olive, asking if they would reconsider paying it. Because out of the 2,400 bucks, they only offered to pay 400 of it anyway, which I thought was bad. They talked a good game, but they didn’t play one. I'm not happy with them. I'm canceling them.

    olive response

    Michael, we are sorry to hear how confusing this claim has become. For future claim references, we use Alldata guidelines for labor costs.

    In reviewing your account, I can see that we have been trying to contact you by phone for a reimbursement deposit on this claim. However, have not reached you. Please call us to make these arrangements as soon as possible at 1-(800)773-9980 7am-4pm PST.

    We are happy to help get this resolved and answer any further questions you may have.

    Thank you for your review,

    Ctina with olive

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 27, 2022

    I contacted Olive and spoke to Dennis. He gave me the rundown of what coverage plan was best for me or which one would cover what I was concerned about, which took me a little bit of time to finally commit, but we finally pulled the trigger on it. Signing up was pretty simple. The fact that my policy started the next day was nice.

    olive response
    Hello Chase, thanks for the 5-star review! Happy to hear that Dennis provided all of the information for you to feel good and "pull the trigger" to get olive coverage for your vehicle. Welcome to the olive family!
    Cheers!

    Lori from olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 26, 2022

    I signed up with Olive and I have enjoyed the experience. Olive has an actual person that I could email back and forth with and it made me very comfortable knowing that there was a human being that I could talk to. They gave me an offer that I could afford. The monthly price was reasonable.

    olive response
    Hello Hope, thanks for the five-star review. We are glad to hear how happy you were to be able to talk by email regarding the details of the coverage that you wanted. We try to be flexible for our customers with the ways communication can occur here at olive. Welcome to the olive family!
    Cheers!

    Lori from olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 25, 2022

    I was doing a search on the internet on a bunch of different warranty companies and Olive came up number one. I spoke with a representative and I finished signing up by doing it online myself. Their customer rep was very knowledgeable and friendly. As far as getting set up online, it was very easy to find what you needed to fit what you needed. There were three different types of policies that I could go with.

    olive response
    Hello Melven, thank you for the 5-star review. We are so glad to hear that getting your coverage online went well for you. We recognize that there are other choices and we appreciate that after looking around you decided to come to olive. Welcome to the olive family!
    Cheers!

    Lori from olive

    Be the first one to find this review helpful
    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: March 24, 2022

    My experience with Olive has been favorable. The only problem that I had was they kind of bait-and-switched me. They quoted me one price, and they ended up settling on one that was substantially higher. I told them that I had 120,000 in my car. Then when I actually did the warranty, I had 124,000 miles. They said because I had more miles on it than what I said, the price would go up, which doesn’t make any sense to me. It seemed to me that the price would go down, but they said that the price had to go up.

    olive response

    Hi David,

    We will take a look at this for you. There are a number of factors that determine a premium, just like any other insurance. i.e. miles, year, make and model. Let us review your policy and we will get back with you directly on the matter. We appreciate your business and hope you enjoy the rest of your weekend.

    Cheers,

    The olive Team!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 23, 2022

    The rep was very good, and the package I signed up for is a good one. That's why I bought it. Having coverage brought me a lot of peace of mind, and it's worth whatever I paid for it. If my car breaks down and the motor falls out and they fix it, then that would be the value of having it.

    olive response
    Hello William, thanks for the 5-star review. We are so happy to hear you have peace of mind with olive coverage. Welcome to the olive family!
    Cheers!

    Lori from olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 22, 2022

    Olive doesn't make you wait too long if you have a problem. I got a card to put in my wallet in the mail and everything's fine so far.

    olive response
    Hello Erle, thanks for the five-star review. Happy to hear you are pleased with the speed olive works. No time to waste to get great coverage for our customers! Welcome to the olive family!
    Cheers!

    Lori from olive

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 21, 2022

    The salesman was very helpful and answered all my questions. The price was excellent. Olive could send a hard copy that people could put in a file so they would know for sure what is covered what is not.

    olive response
    Hello Ernest, thanks for the five-star review. olive is a green company and provides all documents by email unless requested. Let us know if you did not receive the documents in your email or if you would like a paper copy mailed to you. Welcome to the olive family!
    Cheers!

    Lori from olive

    Be the first one to find this review helpful
    Loading more reviews...

    olive Company Information

    Company Name:
    olive
    Website:
    olive.com

    Check out our buyers guide top picks

    Our Buyers Guide Top Picks:

    Protect My Car

    Protect My Car

    CarShield

    CarShield

    Endurance Auto Warranty

    Endurance Warranty

    View Pricing