Consumer Complaints and Reviews
So upset. My boyfriend bought a new 2015 Nissan Sentra in 2014. He drives a lot for work and we thought this would be a great car. Until we started hearing noise and the car started to jerk a lot. We bought the car in San Diego, CA and move to Austin, TX. We towed it behind the moving van. We had decided to take it to the dealer in Round Rock. They told us the transmission had to be replaced. It would cost $4500. What the hell!!! It was over warranty by 10,000 miles. Seriously! We don't have that kind of money. And reading about the issues that Nissan has had with the CVT, you would expect them to replace it for free. I also read that Nissan had extended the warranty on 2012 or older models. Why not all years? Oh that's right, apparently they fixed the problem. Well they didn't. If we can't get them to cover this repair, we are going to walk away from the car and give it back. We really don't care!
I purchased a brand new Nissan Sentra 4 miles off the lot. I purchased the extra reparations plan. The automatic transmission showed problems right away with shifting. The dealership kept telling me the transmission was fine. That same transmission problem Albuquerque, NM lied about has completely broken and a 3014 Nissan Sentra left me walking with my 7 disabled son. I will never buy Nissan brand again. I can't believe they have their mechanics lie for them. Nissan if you care about your reputation at all I digest a recall because I am going the media.
I bought my 2014 Nissan Sentra in December 2015. My car started jerking and wouldn't pull the RPM are high. I didn't have any warning signs or no lights came on. Yes, I also owe a lot of money on this car just like a lot of others that are also having this issue. A class action lawsuit against Nissan is what is needed here for all of us. I use this car for work. So now what am I going to do?... THEY NEED TO DO A RECALL ON THE TRANSMISSION LIKE yesterday.
My transmission needs to be replaced at 63,000 miles, just 3,000 miles out of warranty. Nissan offered to cover half but this forces me to keep driving a car that I don't feel safe in. I've already spent $12k+ in the three years I've had the car and the new transmission adds $2k. I still owe $11k, and the trade-in value is only $6k because everyone knows about the transmission issues. That means when I get it fixed (which seems to be my only option) I will have paid $16,000 on a car that will leave me in an addition $4,000 in debt just to get rid of it. $20,000 just to drive a Nissan Sentra for three years. This whole situation seems horribly unfair and unsafe. I used to be a hardcore advocate of Nissans. Now I want to tell everyone I meet to avoid them at all costs.
2016 Nissan Sentra - I bought my car new in Aug 2016 and since my purchase it makes noises all the time. I've recorded 1 particular noise and the dealership service team can't detect why it's making that noise. I've turned off the warning alerts and that doesn't seem to be it. If I drive 70 mi an hour or higher it makes that noise. I drove out of town and it made them noise the whole time! No matter the time of day or weather it makes an unusual beeping or humming noise. The noise sounds like it's coming from the front of the car, the sides across the top. I do not know what else to do. I can't stand hearing this noise especially on a new car!
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I bought brand new Nissan Sentra 2014 from a dealer. I drove hardly 20k miles in 3 years and now I am facing problem with engine transmission. It's just giving 18 miles an hr. It's totally horrible and when I called nearby dealer, they didn't respond and asked me to schedule regular maintenance service appointment which is available only after 1 month. I guess, I should have bought Toyota or Honda instead of Nissan car. This is the worst car.
My husband drives over 100 miles per day for work, so when purchasing a car for him 3 years ago, we went with what we had always thought to be a dependable car... a Nissan Sentra (2013). Little did I know, 3 years later, we would need to replace the transmission. We have been quoted $4,000 by the dealership to replace a transmission in a vehicle that is barely 3 years old but of course out of warranty. Seeing all of these reviews, I am absolutely furious. Nissan needs to do the right thing and recall these transmissions!
I am extremely disappointed in my Nissan Sentra. I bought this new with only 9 miles on it and at 16k miles my car broke down in the desert heading from California to Arizona labor day weekend. I eventually made it to Arizona and had to leave my car there a week to get the transmission replaced. My car has stalled recently with the battery needing to be replaced and the throttle body and gasket adapter failed. I now have 40k and I made a complaint with Nissan USA. They offered me $2k and to keep my car but I am scared driving this car with my daughter. I'm am waiting for Nissan to let me know if they will repurchase my car or replace... so we shall see but I do not want a Sentra ever again.
I purchased a "certified" 2012 Nissan Sentra in November 2013. In December 2015 my muffler was rusted and broke off. It wasn't covered under warranty so there goes $353.00. So here we are in December 2016 and my catalytic converter is out. Hopefully is covered under warranty but just another headache of owning a Nissan. I will never buy another Nissan. I should've stuck with Toyota. I previously owned a Certified Toyota Corolla and NEVER had any issues with it. Can't say the same for Nissan and I've only had the car for 3 years. NEVER AGAIN NISSAN!!!
Very unhappy, car performance is very poor... Purchased my vehicle Dec. 2014, been having issues with the transmission already, dealer now claims that is something to do with the TCM? This is ridiculous... Very unhappy...
I am disgusted. I will NEVER buy Nissan again. Reliable... Ha! I have 2013 Sentra, so yes only 3 yrs old, that just had a transmission replaced in Oct and just found out it failed again and Nissan corp sent a faulty replacement and it's being replaced for the 2x. UNHEARD OF. The dealer is useless, the service dept. is horrendous, no customer service at all. I just got a nasty call from Jose the supposed mgr in service but I was asking for a simple apology, even though he didn't assemble the car himself, sorry for the inconvenience. I got nothing but a NASTY attitude from him. I complained the Cust Serv Mgr and she never called me and he told me that she got my VM but told her "not to bother calling me back because he handled it". Shame on them both.
I told him I had a problem with his attitude and he said it is the service dept. They see these issues every day and that’s why there are warranties in place that he covered rental so not sure what else I want. ARE YOU KIDDING ME??? Start with an apology. The car is new and was 20k not free and I paid extra for the warranty so please do not act like you are doing me some kind of favor - NO ONE is doing me any favors. My money bought the car, Nissan did not gift me with it. I will tell everyone I know to never buy NISSAN and NEVER EVER step foot in Napoli in Milford. They should not be able to sell your cars. They have no people/customer service skills and should be shut down. I have NEVER EVER been treated so poorly in my life for something I spent my hard earned money on was not gifted to me or cheap by any means. MORTIFIED, HORRIFIED AND DISGUSTED.
I am shaking as I write this complaint. I have never been treated so poorly and cannot wrap my head around how this Jose character is in a position of mgmt. This car is only 3 1/2 yrs and no one can give me an explanation. All I asked was can someone please help me understand how a part that was JUST replaced has now failed again and no one can give me an answer. All they said is "it was not our fault, or anything we did wrong". Great but how does that answer my question. IT DOESN'T... The worst decision and mistake I ever made was buying this car. Bad enough I brought the car in weeks ago and they hooked it up and said nothing was wrong and sent me on my way and then the following weekend, my car stalled on the NJ turnpike and I almost got into a bad accident.
I brought the car back in and they “supposedly fixed it” and now it has freaking failed again. Now how do I know it is even the transmission or something bigger is wrong and the dealer doesn’t crap if I drop dead in a car accident but I have many people who would be affected by it. For all I know the dealer did something to car, I bought new to not have any issues for at least 5 yrs and the transmission has failed 2x within 60 days of each other and the car is only 3 ½. I suggest you get this issue resolved and contact me at you earliest convenience with some answers because I will not be just going away. If something happens to me in this car you're gonna have much bigger issues to deal with than an annoying customer coming in and writing emails.
Had my vehicle in for regular maintenance a few weeks ago and 800 km later, my CVT is blown and requires replacement. Accelerator stopped working in the middle of driving to work. Luckily, I was able to pull off the main freeway before the vehicle came to stop. Also lucky it was only me, and not my kids in the vehicle with me. Spoke with a rep at Nissan Canada and because my warranty is 14,000 km passed. I'm stuck holding the bill on this one. Nissan previously extended warranty on CVT's for 2003-2010 transmissions, but seem to be unwilling to admit they are still defective. Come on Nissan! Step and up and stand behind your product.
Other than a few minor issues I enjoy my car greatly. I am working with Nissan to correct some issues but believe this car will give me many years of reliability from past experience with Nissan. I traded my Altima in for a Sentra this year. I love my Sentra, it is a great car. I have had some concerns with the brake performance, they are unlike any brakes on my previous Nissans. Nissan has checked the brakes and have assured me the brakes are performing as required. Problem is the brake will go all the way to the floor and that freaks me out. Again, Nissan has assured me that the brakes are performing as they should. Hopefully I will never have an issue with braking and it is taking some getting "accustomed to" with the brakes but hope in time I will be okay with them.
I bought this car brand new on 10/31/2015. It is a Nissan Sentra S model with a CVT transmission. At 1,055 miles I started having major problems with my transmission on this car. I live in the mountains of western NC and driving this car in the mountains is bad. Many complaints to Nissan USA and the BBB auto line have done nothing at all in solving this issue. I finally heard back from Nissan and they did offer me a 7 year - 100,000 mile extended warranty on this car with bumper to bumper coverage and a zero deductible. No problem there at all. The major issue here is the performance of this car of which is very poor.
I have said this from the very start that the computer, engine and transmission are not working in unison in order to give this car the performance that it needs. A LEMON - POSSIBLE SO - BUT IT HAS TO BE PROVEN AND ONE NEEDS TO GET AN ATTORNEY TO FILE A CLAIM. Yes, I also owe a lot of money on this car just like a lot of others that are also having this issue. A CLASS ACTION LAWSUIT AGAINST NISSAN IS WHAT IS NEEDED HERE for all of us and for the past 6 months, that too, is like pulling teeth out of a huge shark. 12,500 plus miles on this car and I don't want it anymore just like many others in this posting on this website.
I bought my 2014 Nissan Sentra in November 2014. Everything is fine. The car was good until my car started jerking and wouldn't pull. I didn't have any warning signs or no lights came on. I got it towed and hooked to a machine to find out my transmission was slipping. I called around to talk to people at shops and I was told it was too early for that. I think this is bull crap. They need to do a recall. Maybe we all can go in on a petition and have them give us our money back. This is ridiculous. I am not happy at all. This is my only transportation and it's not reliable at all.
It has been very dependable and the dealership is very supportive. I actually took my parents to buy this car and my Dad had wanted to get my Mom a new car to drive so if something happened to him she would have a car that she wouldn't have to worry about. Not too long after he got the car he passed away without ever driving the car. My Mom drove it for a while and then she ended up getting sick and she passed away as well. I ended up giving my brother and sister their monetary value of their share of the car and I love driving the Sentra. Even though it is as basic as they make a car now it's an awesome car for several reasons. It is fun to drive and it was the last car my parents owned.
My 2007 Nissan Sentra has been the best and most reliable car that I have ever owned. It gets excellent gas mileage, has never left me stranded, and has only required basic car maintenance outside of the recalled transmission that was replaced at no cost to me. I love my car so much that the next car I purchase will be another Nissan.
I purchased my Nissan Sentra in May of 2016. I needed something I could commute with and could hold 3 car seats if needed. The gas mileage has been within a mile/per gallon of the advertised efficiency and I am pleased with its performance so far. Although the Altima is technically the larger sedan I found that the Sentra was better for car seats and particularly fitting multiple car seats at once. The Altima is great for seating adults in the rear however the Sentra is a great fit for the busy pro/parent and the bench seat in the back is perfect for young kids.
This is by far the worst experience ever, I purchased my Nissan in May 2015 and in Sep 2016 my transmission went up on me. I had to get a new transmission. The dealership said and I believe I had 70,000 Miles. Went back a week later cause the same problem was going on. They told me Nissan Sentra drives like that and it's ok. Now I'm back at it again. Car been at the dealership for a week now because of the transmission again. This is crazy and as clients we shouldn't have to go through this. I'm so angry right now. All I want to do is get out of this Nissan and get another car but I can't because I owe too much on the vehicle.
Now I'm stuck with this Nissan and now after looking at all of the reviews for this vehicle they need to recall all of them. Damn Nissan Sentra 2013 for their transmission. It's so many people having problems with these Sentra. How can we make our voice be heard so they can look into it and get all of us out of these dangers vehicle and put us into something else and with a better transmission.
The transmission completely went out on our 2013 Nissan Sentra at 72,000 miles. There were no warning lights, no clues that anything was wrong, until the car just stopped going when I'd step on the gas. The repair cost was $3,800. When I called Nissan to ask if they could assist us with the repairs, since there have been so many complaints about their faulty transmissions, they said there was nothing they could do to help us. Now all I can do is keep my receipt and wait for the recall to get reimbursed. It's sad because I really liked Nissan up until this point. No more Nissans for us.
Sentra has repeated problems with start and stop/start and stop. Also, stuttering at traffic lights and when traffic stops. Early replacement of strut bearings and battery. Push to start many times will not activate. Our vehicle only has just under 17,000 miles on it and we have had it just over 2 years. Has been in and out for service continually since 12/15. Last time left it for 11 days and still having the push to start problems and the start/stop problems too. If you are considering a Sentra go online and check out all of the customer complaints first but I personally recommend that you purchase another brand.
This is my 2nd vehicle purchase through Lithia Nissan of Fresno. My first car was a Versa Nissan 2014 and let me just say this car was very uncomfortable to the max so I couldn't wait to trade it in. I finally did and I got my Nissan Sentra 2015, drove nice, so much roomier and comfy. I love my car but here it is, my car is at 21700 miles. Mind you I purchase my car with only a little over 100 miles on it. Drove it off the lot in March of 2015 and I'm having all sorts of issues from high idling way above 2 rpm and I hear a knock sound when I hit the brakes and now when I accelerate. And I also notice when I give it gas, it goes super slow. I would use Sport but it drinks up my gas and it doesn't seem to go into gear right and it wobbles when I give it gas.
I mean this is terrible to deal with when you purchase a new vehicle in which I'm still paying on. I'm on my way to Lithia right now and to give them a piece of my mind. And I'm not leaving until they figure it out either I want a refund or another vehicle. If they can fix it, I need a loaner. I'm not going to play with these people at all. I feel unsafe driving my family in a vehicle that's set to be a death trap and that's how I feel behind the wheel driving my vehicle. I also would like to express the fact that when I take my vehicle in for a oil change which I have free lifetime oil change and vehicle courtesy inspection, the service dept never seems to find anything wrong. But when I check my vehicle my coolant is low, tires never aired up right and it sometimes drives funny after I just got an oil change. This makes me think that the people who service my car don't do their job at all.
I purchased my 2013 Nissan Sentra as my second vehicle. Since I already had a 2005 Nissan Titan and had not had any major problems with it, I decided to return to Nissan. Unfortunately, I have now had the car approximately 3 years and the transmission is malfunctioning and needs to be exchanged. I was referred to the Nissan Corporation by the service department representative from our local Nissan dealership, since the vehicle is still fairly new, but was told that they would not be doing anything for me because it has 92,000 miles and am over my extended warranty of 75,000 miles. Not to mention, the representative's demeanor was rude and continued to ask "what would you like for us to do for you?"
All in all, I am stuck with the bill, having been quoted over $4200 in repairs. This is very unfortunate since I have been a loyal Nissan customer and have referred many friends to Nissan. I have begun doing the opposite and steered anyone from purchasing a Nissan, not just for their poor car manufacturing and lack of quality but also for their poor customer service. I will not be returning to this manufacture and cannot wait to repair my car so I can trade it in for Subaru.
Nissan needs to do a recall! We bought our 2015 Nissan Sentra less than 6 months ago brand new and it is already at the dealership getting a new transmission after only 19k miles. This is absolutely insane! Our whole reason for buying a new vehicle was to avoid this, at least for a few years...and here we are. Thankfully it is covered under warranty, but from the looks of the other reviews this problem is likely to happen again. We are going to try to get out of this vehicles as soon as we can. DO NOT BUY A NISSAN if you want a reliable vehicle!
I have a 2014 Nissan Sentra SR where the transmission stop working. A car stalled but not before jerking while driving even in cruise control. Car had to be towed to dealership. My car just crossed the 60,000 mark which basically put the powertrain under warranty. Apparently there is a problem with temperature of the CVT fluid which makes the transmission fail when the engine is hot. This is not the first time the performance of the car has been compromised. I was told nothing was wrong before. The bigger problem so far is the once the vehicle cooled down the transmission seemed to kick in. This is a total inconvenience and Nissan needs to own some responsibility. There is an obvious issue with Nissan transmissions. Please post more issue to gain more awareness.
I bought a 2014 Nissan Sentra that currently has 26k miles. Last week I experienced the engine completely dying when I was at a stop sign at a very busy intersection. The car would come on, but as soon as I tried to put it in Reverse or Drive, it completely died. I was able to get out of the road and was required to tow the vehicle to the nearest Nissan Service Center. No lights or warnings ever came on. The tow truck driver said he'd never seen a car do something like that.
When we got to the service center the car was fine. The employee never even popped the hood. He said it looked fine and drove fine. I was frustrated after being on the side of the road but continued on my trip. What else could I do? I was 2 hours from home and 2 hours from my meeting for work. It was fine for about 250 more miles and then I really started having issues. My RPMS were bouncing and going nuts which was causing the car to jerk hard. It felt like the engine was 'catching' now and then just to keep up with me driving.
By the time I made it home I could hear parts flapping under the hood. Apparently the whole transmission is blown and it is in the shop at Nissan now. This is a 2014 model Sentra with 26k miles. Thank goodness it's under warranty, but I can't afford this to happen again when it's not. I travel a lot for work and thought I was buying a safe vehicle. After reading these reviews, I will be trading this vehicle in somewhere else after it is repaired. I don't trust the product.
We bought a 2013 Nissan Sentra and 3,000 miles over our warranty, the transmission locks up tight without any warning lights coming on to let us know there was an issue. The only warning lights that ever came on was "low washer fluid" and "low tire pressure". We were told that our transmission should've been recalled so we really had our hopes up but "Nissan Consumer Affairs" shot us down twice. I have reports from Jenkins Nissan in Brunswick, GA that said it was a transmission defect for it to lock up this tight... But still we were denied. Nissan has a defective transmission and a defective warning panel that doesn't even give us prior warning. We just had Hurricane Matthew come through here and we thought we had bad gas because the car was sputtering, but still no warning lights.I am stating, and have proof that Nissan Sentra has a faulty transmission and I am warning everyone I know. I am requesting a RECALL!!! You have significant amount of consumer complaints and Nissan needs to make it right. Please call me ** and I will give you all proof you need. Jenkins notes state "No DCT's
stored in the transmission or engine control modules. Transmission has a torque converter failure." This transmission locked up just like the 282 other complaints on transmission failure. Nissan needs to step up and make this right. Good hardworking people are buying their product and being thrown to the wolves. We bought our car from Nalley, Brunswick, GA 31520...
My daughter bought a 2015 Nissan Sentra brand new in Nov 2015. It has 81,000 miles on it now and recently now has this jerk that is gradually getting worse. When accelerating the RPMs go above 4 and jerks a few times then which seems like it goes in gear. Every time you speed up it jerks. This is crazy, but after reading all these comments of the transmission going out, I'm afraid that's where our Sentra is heading. I don't have 3,000 dollars laying around to fix it either! I think if they see more complaints about bad transmission they will be forced to do something. The other thing I wanted to mention is that I wanted to see if the transmission need more transmission oil, but that could not be done as you have to have specific tools to open it and check it and only the dealership can check it! SOL!!!
I bought my 2013 Nissan Sentra SL in 2014 with 12,500 miles on it. I noticed over the last six months or so that the rpms were revving up to 4 or 5 at times. I use sport mode sometimes and have always noticed that it caused the car to act funny when braking in sport mode. It would rev up and then almost "release" when braking. This past month, the car started jerking when changing gears, revving more, and even lost power when I pulled out onto the road. I was pressing the gas pedal all the way to the floor, and the car would not hardly move. It took a minute or so to start accelerating over 20 mph. Took it to the dealer, and they said it needed a transmission control module update for $98.
I did that, and the revving seemed to get worse. Two days of driving it, and the car lost power again and would not accelerate. It kicked in, and I went straight to the dealership. It was Thursday, and they made an appointment for the following Monday. By the time I dropped the car off, it was jerking hard when going from reverse to drive. They called me later to say I needed a new transmission. The car is 3 years old with 84,000 miles on it. Thankfully I have an extended warranty, and they just approved the replacement. I did some research, and it seems that a lot of people have trouble with the CVT transmission. Nissan really should do a recall. I hope this car will last until I have paid it off so I can run to trade it.
I purchased my 2012 Nissan Sentra in late 2013 and now I'm sitting in the Nissan dealer in Iris Dr in Conyers Ga being told my transmission is shot. Nissan HOW do you explain a 3 year old car with 120k miles transmission dying on the side of the road? I want my car fixed. As a disabled person in Ga I need my car. This is UNFAIR to your customers. With all the NISSAN transmission complaints why is there no RECALL?
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