Follow us:
Get matched with the best Auto Warranty for you!
  1. Home
  2. Automotive
  3. Car Models
ConsumerAffairs Unaccredited Brand

Lincoln Navigator

Lincoln Navigator
Overall Satisfaction Rating 3.89/5
  • 5 stars
    85
  • 4 stars
    106
  • 3 stars
    72
  • 2 stars
    17
  • 1 stars
    5
Based on 285 ratings submitted in the last year
SHOW RATING DISTRIBUTION

Get matched with the best Auto Warranty for you!

    This company is not yet accredited. To learn more, see reviews below or submit your own.

    Get matched with the best Auto Warranty for you!

      Lincoln Navigator Reviews

      Sort: Recent
      Filter by: Any

      A link has directed you to this review. Its location on this page may change next time you visit.

      Page 1 Reviews 1 - 10
      Rated with 5 stars
      profile pic of the author
      Verified Reviewer
      Original review: Dec. 15, 2019

      This vehicle has been a great family vehicle for us. We’ve had it for a few years and it has over 100k miles and it still running great! We had all the plugs and a full work up on it a few thousand miles ago before we went on a trip and it did awesome! We just replaced the battery this year. The original battery was from 2014 so I’d say 5 years was a great life on it. I’d definitely recommend this vehicle. We are going to trade off for a new one in about a year or so!

      Be the first one to find this review helpful
      Rated with 4 stars
      Verified Reviewer
      Original review: Dec. 1, 2019

      Great car, except as is with machinery, suspension system faulty (144,000 miles????). Expensive to find fault in system at dealership, and doesn't include actual repairs. Have a Lincoln navigator, and suspension system lasting longer.

      Be the first one to find this review helpful

      Not sure how to choose?

      Get expert buying tips about Car Models delivered to your inbox.

        Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

        We value your privacy. Unsubscribe easily.
        Rated with 2 stars
        Verified Reviewer
        Original review: May 31, 2019

        My 2015 Navigator L has an issue with unexplained wind buffeting at highway speeds. It shakes the whole vehicle similar to a tire that is out of balance. I initially thought that was the problem, but took it to several different tire stores to get checked and even high speed balanced, to no avail. If I pull up close behind a Semi-Truck the vehicle smooths out and all shaking disappears. I've taken to the dealer who replaced a rear door seal, and adjusted the Sunroof deck height which helped to a degree, but the problem still persists. I contacted Lincoln directly and was told they have no idea what the issue could be and that there are no service bulletins regarding this issue. It's a shame, because other than this one majorly irritating issue (Imagine going on a cross country trip and enduring this constant vibration the whole trip) the vehicle is a pleasure to drive.

        2 people found this review helpful
        Rated with 1 star
        Verified Reviewer
        Original review: April 15, 2019

        The vehicle is beautiful. My first experience with a Lincoln after 15 years with GMC Yukon's. Had my SUV for less than 2 months, 2500 miles, and the Sunroof EXPLODED. Lincoln did not take responsibility. They wanted me to claim it on my insurance. Thankfully, my local Ford Dealer, (correct, Ford, not Lincoln), stepped up and made things right. I was left with a minimal $250 charge, (still not sure why I needed to pay anything), to fix the problem. Most disappointing of all was that nobody at Lincoln took responsibility and truly asked any questions to seek what caused the manufacturer's defect.

        10 people found this review helpful
        Rated with 1 star
        Verified Reviewer
        Original review: March 15, 2019

        We purchased a new 2019 Navigator with 16 miles on the lot. It was delivered from 300 miles away. We took possession on Friday afternoon February 22, 2019. On Wednesday February 27, 2019 my wife drove it to her Dr’s appointment over an hour away. She made one stop, and the car would not start. At this point we have owned it for 100 miles. She called the local dealer and 2.5 hrs later a tech installed a new battery and she was on her way. After her appointment 12 miles later at a traffic light the car stalls at a busy intersection. She manages to coast through it and off the street. She calls the dealer and they will send a tow truck. She decides to try and start it again instead of waiting another 2.5 hours again. The car starts and she cautiously drives it to the dealer a few minutes away.

        It is now March 14, 2019. The car is still in the shop, the Lincoln techs and engineers cannot figure out how to fix it. In two weeks Lincoln cannot diagnose the problem much less fix it. They were able to duplicate the engine stall my wife experienced. We understand it has gone through many tests, wires, ground connections, BCM, PCM have been checked and the dash has been removed. We have asked Lincoln to replace the vehicle, which they will not. There are no expectations the car will be roadworthy anytime soon. It appears we are stuck with an expensive car that no one can repair and if it does get repaired we feel it unsafe to drive. We purchased this vehicle for long trips with family, we will not risk our family in it.

        This afternoon at 3:44 PM (3/14/19) I received a call from a Lincoln representative. He informed me that the BCM had been replaced and that the car was fixed and the car was going to be kept another day as an engineer had been test driving it. My wife got an email at 4:16 PM (3/14/19) from the service manager at the dealership that nothing had been done to the car and that they are still trying to diagnose the issue. I’m completely confused, 16 days later the Lincoln rep in another state says the BCM has been replaced and the car is fixed and less than hour later the dealership informs my wife that nothing has been replaced and the car is not fixed. My advice, don’t bother with a Lincoln representative. I’m sure the dealership working on the car would know if the car is fixed or not. Dead Navigator.

        Read full review
        33 people found this review helpful
        How do I know I can trust these reviews about Ford** LINCOLN NAVIGATOR?
        • 2,204,041 reviews on ConsumerAffairs are verified.
        • We require contact information to ensure our reviewers are real.
        • We use intelligent software that helps us maintain the integrity of reviews.
        • Our moderators read all reviews to verify quality and helpfulness.

        For more information about reviews on ConsumerAffairs.com please visit our FAQ.

        Rated with 1 star
        Verified Reviewer
        Original review: Dec. 14, 2018

        The new Navigator sticker, which I leased on 7/14/18, indicates 16 MPG city average, 21 MPG highway with a combined city/hwy of 18 MPG. I am only getting 10 MPG. This is the 5th Navigator that I have owned/leased. I live and work at the same locations for the last 30 years and have never had a MPG issue with any of my previous Navigators. After three trips to Lincoln service - they offer no explanation or help.

        14 people found this review helpful
        Rated with 1 star
        Verified Reviewer
        Original review: Sept. 23, 2018

        My 2004 Lincoln Navigator transmission cooling line rusted out. Ford/Lincoln discontinued making the replacement lines and now unable to repair. Searched internet unable to locate a replacement part. Lincoln's reason - they thought they had produced enough so they stopped making replacement parts. Very poor answer.

        15 people found this review helpful
        Rated with 5 stars
        Verified Reviewer
        Original review: June 21, 2018

        I LOVE MY NAV! We bought it used and fully loaded. I couldn't have found a better truck with plenty of room for my 6-person family. It's been a few expensive fixes on it, including changing it out from air-ride to the regular suspension but overall, it's a good running vehicle. I like the in-dash navigation, heated and cooled seats, DVD player, sunroof, 4x4. And I like the wood look it has in it and the fact that even my mirrors are heated is such a great thing. However, it's been a few expensive fixes on it, including changing it out from air-ride to the regular suspension. However, it's very expensive for certain parts, the in dash navigation has to be updated by the dealership so it's out of date, and it looks horrible on the suspension when the air ride goes out. Also, I dislike that it has to have a specific type of gas.

        14 people found this review helpful
        Rated with 3 stars
        profile pic of the author
        Verified Reviewer
        Original review: May 9, 2018

        They should do a recall on the 2004 Lincoln Navigator's rockers because they all rot out in no time and also the sensors go bad all the time but when they run good they're nice.

        10 people found this review helpful
        Rated with 3 stars
        Verified Reviewer
        Original review: April 27, 2018

        I own a Limo business and bought a 2018 Lincoln Navigator for my fleet. I love the vehicle though being that it just came out you get some hiccups with it. My one and only problem is the windshield. 2 months after I bought it I found a crack in the windshield, now it turns out it did not come from a rock. It was a stress fracture. Meaning when they put it in it took on too much stress and started splitting at the bottom of the window where you can see the origination point.

        This would not be such a big deal to me if I would be able to get a new windshield but Lincoln builds them at a one for one vehicle not for parts. I have had this crack for close to 4 months now and it does not look good when you have customers getting in the car. I love the car and get great compliments and I'm happy I bought it but just be cautious because they may not have a part if you need something fixed. I have called Lincoln to complain and they called my Lincoln service station. Just to let you know service station can only do so much. Lincoln HQ needs to do more.

        Read full review
        12 people found this review helpful

        Is your car out of warranty?

        Take our two minute quiz to find the right extended auto warranty for you.

          Loading more reviews...

          Lincoln Navigator Company Information

          Company Name:
          Ford** LINCOLN NAVIGATOR
          Website:
          www.lincoln.com

          Make the best choice, every time

          Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.

          Our community members are happier with their purchases than consumers who didn’t research before buying. To see why, sign up below!

          Thank you

          Keep an eye on your inbox, the latest consumer news is on its way!