Hyundai Reviews

We sealed the deal after a full day of bull**. Three days later, the dealer called me and said it's not a deal. They would not mail the agreement to the main office. I am so angry with Hyundai after being a previous owner of a 2010 Sonada. I will not go back. I was going to contest this reversal of signed agreement but I would have had to get a lawyer and I couldn't afford it. I now tell anybody that will listen to not buy at City Hyundai of Tallahassee, FL.

Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.

We continued on our trip. When we returned home, we brought the car to the Hyundai dealer where it was purchased to service the car. After they examined the car, we were told there was nothing they could do as there were no error codes in memory. They said that we should continue to drive it until it happened again. When I mentioned that there was a technical service bulletin regarding the throttle sensor and it should be either replaced or tested, I was told that they could not do anything until an error was recorded in the memory of the computer. It was because Hyundai USA would not cover anything under warranty, even though this was a serious safety concern and would most likely to occur again. When I asked if it was likely to occur again, I was told most likely it would happen soon and to be careful.

A month later, when traveling on a long trip, it happened again on the Taconic State Parkway in New York. I was traveling at about 65 miles per hour. This time there was no shoulder. But I was able to partially pull off the road and put on my hazard lights as cars drove by and avoided hitting mine. Based on my prior experience, I turned the car off and was able to restart and move again. This same situation occurred four (4) more times as I was able to get my car finally back home to the Hyundai dealer to service the car.

The Hyundai dealer replaced both the throttle sensor and the pedal assembly. The car appears to be working properly for the last two weeks. Having researched the problem with acceleration, I have learned that many others have experienced this similar and potentially dangerous problem. After speaking with other Hyundai service technicians, I was told off the record that this was not an uncommon problem. As the sensor is less than $85, I am not sure why Hyundai did not address this problem when I first brought the car or as a recall. The consequences could be much more serious.

I understand this is a new trend in auto manufacturing (Chevy is doing the same), but my contention is that this should be made aware to the prospective purchaser of the car and told that a spare was an option and that the weight of the tire would bring down the MPGs for the vehicle. I find that this is fraudulent advertising, since the reason they can get up to 40 mpg for the Elantra is because they eliminated the weight of the spare tire.

Now, I was lucky. I could have been somewhere up in the mountains, where I had no cell service and needed to change my own tire. What would I have done then? This could be dangerous. I have read articles claiming changing a tire on the road is dangerous, but if you are in the middle of nowhere, then what? I don't think that I should have to pay for a spare. I have contacted the customer service online from Hyundai and have been told that I need to go to my Hyundai dealer to buy a new tire and then they will determine if I should get a credit for it. I find this unacceptable.

I have only had this car since February and have a lease for more than two years. I have not saved money on the gas and have spent a lot on tires. I don't want to be towed again. It is upsetting and there is no way I can break my lease. What are my options? I am sure that others have this problem, as well. I have asked people that I have seen in the street if they were informed about the missing spare and they have told me that they did not know that they didn't have one. I really need to resolve this. This is the first year that auto manufacturers are doing this no-spare thing and I think that I had a right to be told. I may not have taken the car and gotten stuck with this lease.

Third problem was the indicator switch was faulty again and it had to be replaced again. After the warranty expired, it had a knock in the engine, which they diagnosed as a valve lifter. We paid over R4,000 to have these replaced. The day we collected the car from the garage, there was an explosion, during which, 6 cars were burnt out, fortunately, mine was in the wash bay. There still was a noise in the engine. Two weeks later, when they had a temporary workshop, they gave me a quote for a further R15,000 for replacement of Chain Guide A & B, Timing Chain, Chain Tensioner, Oil Pump etc. The even quoted for replacement of boot latch (very noisy boot) and still have to replace indicator switch.

I am so disappointed. Everyone who I have been in contact with regarding the car has admitted that this should not be happening to a car that (at that stage) only had 60000 km on the clock, now R72750. None of the Elantra cars in Kimberley have similar problems. I spoke to a few of the owners personally. All I am asking for is a normal sounding car. I am embarrassed when people ask me why the car is so noisy, even my lady friends who do not have a clue anything about cars, are concerned.

I am now waiting for them to repair the car and the parts have been ordered. They cannot carry out the repairs, as they are waiting for a part, which was shipped to SA and is taking forever. It was ordered weeks ago and their words are that it is taking so long because they have never needed to order a part of this nature before. My husband is a pensioner and does not drive like a maniac. He is a very careful driver.

I am not a difficult person but I am so disillusioned. I love the Hyundai product and bought an Atos for my daughter years ago. She loves her car and never has any problems. To me, the Elantra we bought was a dud. The outside looks good but it is bad on the inside. I could write a book but am only focusing on the most important. We do not have the funds to buy a new car and we bought the car for R160,000 and the book value is now only R71,000.

I implore you to attend to this complaint and not just ignore it. I am sure that if you were in my place you would feel the same. I have spoken to consumer services on numerous occasions but to no avail.

Malaysia Hyundai's slogan is very attractive: Warranty under 3 years or 300,000 miles. But when I made a claim, they said, "sorry, there is no warranty for your vehicle." What? No claim? My vehicle has never been in an accident before. Apparently, your slogan is only meant to cheat us. I am very disappointed with Hyundai Malaysia.

By now, it is 3 transmissions later, 1 computer later and the car has been in the 2nd shop for 2 weeks with a highly recommended transmission expert and it is not working. I sent 2 emails to Hyundai last week and never received an answer. I called today, on 9/23/2011, and after some back and forth, I was told that there is no recall and that they could not help me with the car. In the meantime, I checked online and found a lot of people complaining about transmission issues with exactly that 2004 car. Pages and pages, so there obviously is an issue.

My son, who is learning to be a car mechanic and therefore has access to information we "normal" people do not, also found information on major issues with that year's transmission. Yet Hyundai insists, there is no campaign on it, so there is nothing wrong on their end. I have been driving Hyundai since 1996 and loved that car, that is why I bought another one in 2004 but that car is proving to be quite a problem. Hyundai is certainly shattering my opinion of them.

I was offered a replacement car to use in the meantime, but an automatic was delivered. I do not drive automatic so I asked for a replacement which was brought to me.The two left hand doors don't line up either.Surely, a new car should not have these problems.These cars should be checked before arriving at the dealers, and clearly, this vehicle has not been checked correctly.I am paying a lot of money for a new car, which does not seem new. A new car should not need to have a part replaced! I am very dissatisfied with the entire experience of buying a new car at Hyundai. I requested a new car and was told I would not get one.I will be taking this matter further.

I went to the dealer for the recall. They completed the recalls on the connector cover and ACU programming and the light is still on! The dealer recommended I replace the front passenger seatbelt buckle, which I did and the light is still on!

I suggest everyone on this site take five minutes and report your issues to the government at www.nhtsa.gov or call 1-888-327-4236. This is the only way we will get a recall to have this problem fixed. Obviously, the recalls out there aren't fixing the problem so please call and file a complaint.

About a month down the road, the peeling has gotten really bad, and it's about 2 inches long, and wraps halfway around the wheel. You barely touch the spot, and this black plastic just falls right off. I brought my car in again, for a new picture/replacement request. The representative again denied it. And the dealership said, "He's denying it because they have no fix right now, Hyundai knows it's an issue and will just happen again if they replace it". So I'm stuck with a crappy peeling, ugly steering wheel now. I even called Hyundai corporate and they said the regional manager has the final say.

Way to go Hyundai, some 10 years/100k warranty you have there!

I brought the car back for the noise issue several weeks later (the dealer supposedly replaced the padding) but the noise condition did not improve, in fact, it worsened, potentially due to the loosening of the roof liner. I brought the car back to the dealer for the third time. They worked on it for a day and informed me that they couldn't eliminate the noise so a new roof liner was ordered. I brought the car back the fourth time to have the roof liner replaced but the noise condition remained. How many (more) times do I need to keep bringing the car to the dealers when they cannot fix the problem?

Hyundai cannot tell us what cell phones are compatible and can offer no solution to the problem. Spoke with dealer and Hyundai . Seems they have a system which can’t be used..

I am now retired, but for the last 24 years of my work career, I served as CEO of various manufacturing companies. A few of these were involved with the automotive market. At no time would I or any of my executives (or any associate for that matter) be allowed to even suggest, to a customer that we could not deliver a part or parts to them in a reasonable period of time. The idea that no reasons are given for this delay, or any suggestion when it may arrive is absolutely outrageous.

This is my first Hyundai, 2008 Vera Cruz AWD Limited. It could very well be my last, and I am not shy about sharing experiences, both good and bad. This is not meant to be any form of threat, only a complaint from a very unsatisfied customer who expects better. The fact that I even waited this long to register this complaint should make it clear to you that I'm not a whiner. Where's my part?

He also informed me that I would be charged $625.00 to replace the back brakes again and if I did not want to pay, I should take the car back to the mechanic that did the brakes originally.

I paid for a tow truck to take the car to Nemet, and again, to pick it up from Nemet to be brought to my mechanic. He replaced the left caliper that had already been replaced by Advantage Hyundai! That’s another $221.02 spent! I was livid, so I called Nemet and explained to the salesman what was going on again. He told me to bring the car into his dealership and when I got it back, they would work something out with me.

Two years ago, I paid a down payment on a car that I thought would last me a good long time. Now, I find that this product is not backed by the company that sells it. This is the 3rd Hyundai I have purchased through Nemet.

I do want a new vehicle that is comparable to the one I bought, not smaller. I already paid 2 years of a loan. Why should I have to start over when I have only 3 years left on a vehicle that is defective? I don't feel I should have to pay another down payment, or a higher monthly payment and I should not have to pay for more than 3 years!

I called the dealership (Nemet) when I returned home and asked for the name of the CEO and was told that the CEO died. And then I requested to speak with the General Manager. She asked what was it in reference to and told me to hold on. She came back on the phone and asked for my name. When I told her who it was, all of a sudden Scott ** was unavailable to speak with me, when I know he was there for a meeting with his sales staff that morning because I had to wait for the sales person!

The advertisement reads “our customers are number 1”. Really, when does that apply?

Approximately 8 months after purchasing the vehicle, we heard a grinding rear noise, especially when reversing. It was very noticeable. I am an Estate Agent and it was embarrassing. The local mechanics examined the car and after saying that they knew exactly what they were doing, replaced the rear disk pads and callipurs, etc. with the approval of head office. A week later, the noise was back. I took it to the local supplier but they could not find the fault. My husband kept on saying that they should look at the release bearing and they ignored it. The car was eventually taken to Johannesburg, and a week later, I was informed that it was the release bearing. Remember, this was over a period of a year. They replaced the release bearing just before the warranty expired.

All was fine for a few months and then we heard a noise in the engine. I took it in and was told that the valve lifters had to be replaced at a cost of $4,200.00. I phoned head office but they replied that it was out of warranty and not their problem anymore. The day we collected the car, we noticed that the noise had not disappeared. Fortunately, our car was at the wash bay when the workshop exploded (not so sure it was fortunate). The mechanic who released the car to us admitted that there was a noise, but seeing that they had no equipment, nothing could be done about it at that stage.

When they arranged for an alternative workshop and the proper equipment, I took the car in. To my utter amazement, they phoned me a day later to tell me that the oil pump, timing chain, and tensioner had to be replaced at a cost of $10,000. Fix one thing and another one appears. What guarantee do I have that this will be the end of my woes and that the problem has been diagnosed properly? I spoke to the Manager, Ben, and told him that I wanted a second opinion and that I would take the car to Bloemfontein. He agreed with me and told me that a car with 70,000 km on the clock should not have all these problems and that I should take it further.

I was really excited when I received my brand new car but now, I feel like setting it alight. My husband is so frustrated that he just wants to get rid of the car. We listened to an engine of a similar Elantra - what a difference. My brother in law had an Elantra which clocked 600,000 km and it hardly ever had any problems and that is one of the reasons why we bought one.

Let me just say that the local supplier and his staff had always been helpful and friendly, but they can only help to a point and after that they have to abide by Imperial's Rules. I will not stop until something is done about it.

I appeal to you. Please see what you can do for me.

Several hundred dollars is needed out of my pocket to repair it. I can't afford it. So, in case of an accident, too bad! And yes, the passenger air bag had to be repaired couple of years ago. Now, neither work (according to the system).

On August, while in a strip mall looking for a parking space, my car went out of control causing a five car accident. Hyundai refused to turn over my car to my insurance company for inspection. It has been two weeks and I am totally in the dark except that I was told that it now was being handled by the National office. It could take 10 weeks to be inspected. It does not take that long to build thousands of cars.

There is no doubt that time is in their favor since I will soon have to rent a car at my cost. It is near impossible to contact the CEO, to expedite this matter.

My vehicle went in for rust removal. Since I got it back, there has been wind whistle through the windows. When I received the customer service call after the service inquiring if I was satisfied with everything, I indicated that I was not and explained in terms of the wind whistle. I still have not had any response from anyone at this dealership.

My vehicle is within the 10-year/100,000-mile engine train warranty but Hyundai refuses to honor it or to show documentation that excludes these essential power train non-wear items from the warranty.

I am out over $800 over this dispute.

After 6 months of owning the $ 23000 car, which is covered under the Hyundai warranty, I am extremely unsatisfied. Two weeks ago, I brought the Accent to the dealer due to a steering issue i had. They told me the front rim was dented and it was $ 155 to repair it. So, I agreed to this, seeing as it could have been possible as we have terrible roads over here. The following day, the car was making a whistling sound coming from the front tire that they worked on. The day after, I went back and it took them 1 hour an a half to figure out the problem. They charged me $90 without notice or knowledge that I had to pay for them to recheck the car (normally any garage or mechanic will call you first or consult with the client before putting a price to anything).

The following week, I noticed a very loud rattling noise while starting the ignition. So as furious as I was, I called the dealership and asked them if they had room to see me. They advised me not till next week. So, I decided to bring the car to another dealer, because it is extremely inconvenient having a brand new car making this noise and causing me so much issues. The service at the new dealership was very kind. I asked if they can take a look at the lights and the rattling sound. They checked it. And then, they called me back a few hours after, saying the tail lights were not screwed in tight, and the metal shield beneath the vehicle wasn't intact enough. They fixed everything and charged me once more $70 without notice! Logically speaking, why would this not be a defect and not under warranty?!

I am extremely frustrated. I never loosened anything on my vehicle. This is an issue that came from the manufacturer. This is a product complaint! What I want from you right now is what Hyundai promised me, which is if anything doesn't sound right with the car, you will come in and will examine it for free. That's why you have a warranty! Where is the promise in that? Does Hyundai just talk strictly out of nowhere just to sell a car and make a couple of bucks commission? I refuse to pay for issues that were caused by bad mechanics from Hyundai's part.

I got a feedback from the market that during 2005-2006, Verna local production had this oil defect and the solution is replacing the motor, but they did not do that and let me suffer. Until now, I have to check the motor oil each 2000 km and add more oil to avoid motor problems. 10 days ago, I had another shock with a Hyundai service center in Egypt. I went for a major maintenance (with changing all fuel tube tree) but after I took the car, I found a problem in acceleration. I went back to them and they told me that a motor sensor need replacement. I went to another non-Hyundai general service center and they told me that the fuel tube tree was fixed in a wrong way, and this has no relation to the motor sensor.

Now, I have no trust in Hyundai in Egypt. Even though I want to sell the car, I found out that I will have to go down 20% less than the market price because of the manufacturing defect it has as it needs a new motor. So I have lost my money and my time because of my wrong choice by choosing to buy this measurable car, and now I am experiencing acceleration problems because of the Hyundai service center's bad quality in fixing the fuel tree. It is very disappointing and frustrating to have this experience. I met a service manager in Audi who advised me to write to Hyundai HQ about this, and i am doing it now with no hope after all what I have experienced in the last 5 years with Hyundai in Egypt. During the last 3 years, when somebody asked me about what car to buy, I strongly recommended to not go for Hyundai in Egypt as if the car will have a manufacturing defect, it will not be fixed and you will be losing tour time, money and even safety.

This is based on my experience and other people's experience when I met them in Hyundai's main service center during the 3 times I sent the car there to fix the manufacturing defect during 2006-2008. Again, with no hope, I am writing this and hope that this will make you be aware about the bad practice by Ghabbour here in Egypt; that one day will affect you sooner or later. I will help in building a community for customers who suffered from Hyundai in Egypt to bring the real image of Hyundai in Egypt to people who are thinking about buying a Hyundai in Egypt.

Tell me why my $42.000 Genesis should need tires. We only do local driving. I'm not very happy.

For the trunk problem, we have had the car in for service five or six times for a total of eight days. It has never been fixed. Now Hyundai has informed us that they are closing our case. This car is a lemon. We need to reach John Krafcik, CEO of Hyundai, for his help with this ongoing problem. Please, help us. We have leased Hyundai before, but this has been a really bad experience. Please, contact my husband at 908** or at **@verizon.net. Thank you.

About 3 months ago, I took my car back to the dealership because it was 'lurching' at around 45 mph. They looked at the transmission and told me everything was fine, it checked out. Then about a month ago, I took it back to the dealer because the lights all burned out at the same time again. They checked it and said it was just the light bulbs. So they replaced all the lights in the rear for 45 dollars, gave me a printout of my visit and said they checked the fluids, etc. and everything looked good.

Last Saturday, I was heading out to get the oil changed. The check engine light came on and there was a slight knocking noise. After the oil change, I took it directly to the dealership. I got a call from Adam on Wednesday telling me that they were going to have to take the motor apart to check it out. He said he needed my permission to do so but also asked if I had all my maintenance records. He said that if they get in to the engine and see that there's 'gunk' in the motor, that's a sign of poor maintenance and it wouldn't be covered by the warranty.

I told him I had the majority of my records. He said the tear down of the engine would cost $360 and I would be responsible for that fee if they find that this problem wasn't covered by the warranty. I gave him the approval to tear down the engine, sure that they would find the problem to be from something covered under warranty.

He just called me this morning and left a voicemail that the problem is maintenance related. I should call Valvoline or my insurance company because the problem is not covered under warranty and a new engine is going to cost me $4,500. He said the engine was 'starved for oil'.

I think they are trying whatever they can to get out of honoring the 10-year/100,000 mile warranty.

Now I have a car that I can't drive because of safety issues and not one representative from Hyundai cared that my car was is unsafe to drive while I'm still paying monthly payments on the car. It's amazing how Hyundai voids a warranty after their authorized dearlership install parts when you didn't ask them too. I eventually was sent an official letter from Consumer Affairs stating that they paid me for this service. Well Hyundai, if you paid me for this service, I'm still waiting for the Check!!! Don't TRUST Hyundai. As there commerical says, They shoot straight with their customer. Yes they do, with lies to avoid their obligations.

Even though we had an extended warranty, my wife had to pay to have it fixed. Just about a year after, the airbag light went off again and now the dealership will not cover its parts. The dealership said the part is now out of warranty and we would have to re-buy the belt. The belt works fine, but the light will not go off.

The first time I had to replace this part, the car only had about 14,000 miles. I thought I just had a defective part. The dealership replaced the part under warranty, so that was fine. But now the same part needs to be replaced. This makes me wonder about the quality of the parts Hyundai installs in its vehicles and makes me a little more reluctant to recommend one to my friends.

I have also had problems with the power locks. Sometimes I am unable to operate the locks from inside the vehicle, thus causing me to have to press the lock/unlock button several times just to lock or unlock the doors. I do not believe I should have experienced any of these problems in a car that is not even three years old.

The Attorney General of my state wrote them a letter regarding this life threatening defect and Hyundai said they only cover seatbelts for the first 5 years even though I purchased from day 1 a 10 year extended warranty from them and was told by the dealer that it was a bumper to bumper warranty.

I called the Hyundai Customer Affairs 800# and was e-mailed a form to transfer the policy into my name. This form is for a sale to another party. Since we jointly purchased the car and jointly applied for this insurance it should already be in my name! I did not sell my car. Of course, I had to pay for all the repairs that would and should be covered under the HHP policy as I need to drive my car. I was told by the CS representative at the 800# it will take 45 days after they receive the form to transfer the policy to my name and cost $35 ...and they still may not cover this claim. All this is because Or. DMV mailed Hyundai a "title transfer" notice (took his name off title put mine on) so they said it shows the vehicle was sold. The dealership service manager told their insurance department that my husband died and it was not sold ..they have serviced the car for 10 years and I was the owner. But that doesn't matter...the computer shows a red flag and no human common sense applies!

I also have extended Roadside Assistance good until 2011 (part of a class action settlement from Hyundai many years ago) that will not be honored by Hyundai. Good thing I have AAA in my name.

I believed everything had long been taken care of but I forgot Hyundai extended warranty coverage..until the car needed repair again and I was treated as a non-person by Hyundai. . This coverage expires in 10/11 so perhaps if Hyundai stalls long enough the policy will expire and they won't have to pay. As I told the person who assigned me a case number at Hyundai USA Customer Affairs, I like my XG300 very much and was going to buy a Hyundai Sonata when I need a new car......now I will not! Even after 2+ years since my husband died,I am still fighting red tape,sexism and age discrimination from bueaucratic idiots.

I am very disgusted since my last car was a Ford, which I had 17 years and it had no rust to speak of.

I would like to purchase a new car sometime next year and before this, I was definitely considering another Hyundai. Now I will have to rethink my options.

On June 15, 2010, I took the car back to Malloy Hyundai because the rear passenger side door would not remain closed. I would hit the button on the door, the button on the roof, or the key fob and the door would close completely shut, and pop back open. This happened about 10 times with my cutting the car on and off in attempts to get the door to close. After about 10 minutes, I finally got the door to close. I was out of town with this first occurred and it was 10pm and I was attempting to drive back home. I couldn't leave until the door stayed closed. My triplet 1 year olds were in the car. Malloy performed service on the doors at this point. The car had 27,995 miles on it.

On June 22, 2010, I took the car back to Malloy Hyundai again after being parked at the daycare center and the gear shift getting stuck in "park.” Again, the car would start but I could not get the gear to move out of "park.” I called Hyundai roadside assistance and the tow truck driver used a piece of a tool to pop the gear so that it would move from "park.” I drove the car to Malloy Hyundai and parked it. I tried to turn it back on to move it out of "park" and the gear shift was stuck again. Malloy Hyundai performed service and repaired it. The car had 28,298 on it.

On July 2, 2010, I took the car back to Malloy Hyundai again because the rear passenger door would not remain closed. I would hit the button on the door, the button on the roof, or the key fob and the door would close completely shut, and pop back open. This happened for about 5 minutes with my cutting the car on and off in attempts to get the door to close. I finally got the door to close. Malloy performed service on the doors at this point. The car had 28,928 miles on it.

On October 11, 2010, I had to take the car back to Malloy Hyundai again because the rear passenger door would not remain closed. I would hit the button on the door, the button on the roof, or the key fob and the door would close completely shut, and pop back open. I got the doors closed by disabling the automatic power feature and physically snatching the door and slamming it closed. Malloy performed service on the doors at this point. The car had 35,117 miles on it.

On March 1, 2010, I took the car back to Hyundai because the rear passenger door would not open or close at all. The motor had gone completely dead. This was my birthday and I spent almost all morning in the shop waiting for them to get me a rental car so that I could have a way to pick my children up. The initially told me that I could keep the car until the parts came in but what am I going to do with a van that the back door doesn't open? I consider that to be a huge safety problem! God forbid there is a fire or an accident and I can't even open the door to remove my children. So after a little pushing, they got me a rental until they could complete the work on the van. By this time, there was also a recall on some parts on the doors so that recall was taken care of as well. However, I have had the same address and phone number since I purchased the vehicle and I was never notified by Hyundai of a recall! The car had 41,741 miles on it.

May 13, 2011, I took the car back to Hyundai after several instances of my closing the door and coming out of a store or daycare to find my van door wide open. Someone could have stolen the van, been waiting inside the van, or stolen everything out of the van. They have tried to get the doors to open on their own but it will not happen while I'm at the dealership. I called Hyundai Consumer Affairs and began a case (case number **) and was told that someone from the Regional office would contact me within 4 business days.

On May 24, 2011, I called back to the Hyundai Consumer Affairs because no one from the Regional office has contacted me. I was told that a message would be sent over and I would hear from someone. As of May 27, 2011, I have not received a phone call from anyone at the Regional office and Hyundai Consumer Affairs simply said that they will send another message to them. Malloy Hyundai sent my car to the Hyundai Technical School in Fredericksburg, VA where all of the training for repairmen is performed and they were unable to identify why the doors keep opening. At this point one of several things needs to happen: 1) Hyundai needs to provide me with a new van that is later than the 2008 model because obviously that year has had serious problems; or 2) Hyundai needs to refund my loan so that I can go somewhere else and purchase a reliable vehicle.

He then told me in a threatening tone that I have to get this filter replaced before the vehicle hits 15,000 miles or it would cost me more money for repair! I asked what was he talking about and how that could cost me more money for repair. He said that they would have to flush the entire unit with a special fluid in order to repair the damage. Needless to say, I told him that he was full of it and asked a different Hyundai worker outside the building if he had heard of such a thing and he said no. This Hyundai worker was trying to get me purchase a filter that I did not need to replace and lied about it. If my mother was the one to take her car in, she would have said okay. She is 75 years old and would not have known better. He tried to get me replace something that didn't need to be replaced and then got angry when I wouldn't do it. The place needs to be investigated! With the amount of elderly in Florida, they are ripping people off.

He told me to take the print outs to the dealership and ask them why they were using the old black silicone when time and time again I was back with more problems. I brought my car back to the dealership with the papers and left my car with them to take a look. The next day, I called to check up on the car and they told me that my mechanic didn't know what he was talking about and they only used gray rvp not black. I told him I looked at it myself and it was black. I asked him why I was back there time and time again to get the sealant fixed, and it was never fixed. He tried to sell me a new oil pump at the whopping price of $850.00 and refused to take another look at the sealant or Re-do it with the correct gray silicone. (They also tried to sell me a new timing belt which I just recently had put in, guess they just wanted to see how stupid I was).

I told him I was coming to pick up my car and to not touch it or do work on it. I then told him when I picked up my car I wanted a print out on any and all maintenance they have ever done on my car including the numerous times I was back for them to work on this same oil problem. He informed me that the smaller dealership in Cottonwood I had bought my car from and had work done at, had no computers and that all paint. Work was only done by the books. (Since then they moved into a larger building next to Walmart and the small dealership building is closed). Interesting enough I saw many computers there, every time I went there the maint. Man looked me up in his computer. Why would a car dealership not put maint work into a computer? How would they look up any past work done on cars there?

When I picked up my car, I asked the Hyundai clerk if I called their corp office and demanded a print out on my car if they would have it, he said no once again everything was done on paper. Now I have no proof what so ever that this dealership has done any work on my car "oil problem" wise and nothing to work with. They only wanted to sell me and oil pump and refused to redo the seal which has been the problem from the start. They said since my warranty is up, I would have to pay for everything.

I contacted my new mechanic that found the sealant problem and had him price out sealant/new oil pump, parts, labor and he gave me a quote of $958.00. Considering the dealership wanted to charge me $850.00 for just the pump not including parts and labor (not to mention them refusing to redo seal) my mechanic gave me an awesome price. He is even willing to speak on my behalf to Hyundai Corp. office but once again I have no proof that these people messed up time and time again on my car. The same mechanic from the smaller building went to the new one next to Walmart and he refuses to admit any wrong doing on their part. I'm not sure what to do anymore other than campaign to the BBB and Hyundai sites warning people to stay away from these scam artists.

In the mean time, I bought a lot of oil to keep it full until I can save up enough money to get my oil leak fixed by my new mechanic. Being a single mother with two children, times being hard, it's going to take a while to save up the money to have it fixed but right now I don't have many options. Thank you for listening, even if I don't get a response, it feels good to get my problems out there. I will also be sending this out to the BBB.

3 months after buying my car from the dealership, my gas pedal failed to work while driving on the highway. The "computer" said everything was fine, but when the owner of the dealership drove my car and couldn't get past 20km/hr, it was obvious that it was not fine. Lina acted as if she didn't hear any of that and that computers themselves don't malfunction. I am particularly concerned as there are similarities between my incident and the reason for the recalls of the same car in the US. However, Hyundai Canada is showing no concern for people's safety. I wrote Chad **, the company's PR manager an email and hope to get a response back.

In the meantime, I am going to continue fighting to get what I am entitled. Hyundai is avoiding the obvious signs that will contradict their findings. What is worse is that they just don't care. I am tired of having these large car companies (Toyota, most recently) play with people's safety because it is cost-effective for them to do so. I am inviting Hyundai Canada to set themselves apart from the others, take ownership and provide the services their customers are entitled to and show a real concern for the safety of their drivers. As a side note: Have you noticed that their own employees don't even drive Hyundai vehicles? I suppose they know that the safety of their life is not worth the risk of driving one of their own.

There have been shifting issues, mount bracket issues & transmission sensor issues which resulted in my vehicle being undrivable & having to be towed (at my expense) back to the dealership for inspection/repairs. As of March 15, 2011, the vehicle has been returned to the dealership for additional transmission issues. I received a call on March 16, 2011, from a Service Tech at Southtowne Hyundai stating that the refurbished transmission with only 19K miles on it will have to be replaced again. The original owner with a 7 years old vehicle and only 89K miles on it, so 3 transmissions in total.

I have made 4 trips so far to the dealer in the past year for repairs in my transmission and my warranty expires at 100K miles. Hyundai does not provide extended coverage on replacement transmissions. Once you reach 100K miles, any issues or replacements are an out-of-pocket expense no matter how many times you've had to have your transmission replaced. This is unacceptable. I will never purchase another Hyundai vehicle & hope that this information reaches all consumers considering the purchase of a Hyundai.

This 2006 Hyundai Sonata will cost hundreds to diagnose and repair. The car owner should not have to pay for a demonstrated safety defect.

My daughter suffered a concussion from the impact and has missed work and school because of the injuries. She is in her senior year of college and has maintained a 3.65 gpa so missing class is very important. I hope we can get some answers from Hyundai.

After towing the vehicle to our nearest Hyundai dealer (Walser Hyundai), we were informed that the alternator had failed and it needed a new one. As for the inability to engage into park, that was related to the dead battery (power is needed to run a solenoid to disengage the drive system prior to putting into park. Needless to say, we were happy with the fix; unaware that an underlying problem was over looked.

Fast forward, 2 years later. Another battery failure. Just a momentary idiot light flash this time was noticed This time, we had it towed to another dealer (Morrie's Hyundai). The initial diagnosis was a fried battery that was unable to hold a charge. A 675 Amp battery that was just able to put out over 200 Amps. Upon further examination, Morrie's found that the replaced alternator was covered in oil.

This condition was found to have fouled the brushes in the unit, and caused it to fail. During conversations with the service manager, we were told that this oil condition was caused by a leaky valve cover gasket, and was a known issue in other vehicles. Nonetheless, we we informed that Hyundai would be back charging Walser Hyundai for botching the first fix and not completing a thorough examination as to why there was a failure in the first alternator.

My issue with Hyundai is that I had to pay for a battery replacement when the battery would no longer hold a charge. The cost for a new installed battery was $140.00. My argument with Hyundai motors is that I think that the failing alternators that were fouled with oil, caused my battery to deep cycle itself inflicting undue stress on the inner materials and causing premature failure. We're talking about a 4 year old battery Most batteries will last an average of 5 to 7 years before they fail to hold full amp loads. The battery had a 2 year warranty and Hyundai refused to consider the replacement as part of the warranty work.

We have talked with the Hyundai people about this. I have been unable to get anyone with ant technical knowledge to discuss this issue with me. Hyundai considers this issue closed and will not negotiate any further. I own 2 Hyundai products. I love the cars. I am not looking for total refunding of the charges. You would think that a consumer satisfaction issue would prompt them to be a little more flexible and meet me half way.

The Case number at Hyundai is: **. We spoke with a representative named Jeff. His phone was ** ext **. When I objected to his determination as to the redemption of the charges, her referred me to the senior person in charge of the decision. Her name was: Anela. She gave me a case number of: **. She then directed me to use the National Arbitration Forum (www.arb-forum.com) listed as part of Hyundai's service for warranty disputes. Unfortunately that service as of August of 2009 no longer will take on disputes of a consumer against a business- get that! My economic damage is that of $140.00 and the general dissatisfaction of getting reamed by a company that will not negotiate.

I owned a 2009 Hyundai Sonata. On my way to work on July 07,2010 going into a curve, I hit a tree. I don't know what happened. I felt the impact and when I looked up the tree was in the center of my car. The weather was good. I was not speeding and my focus was the road and getting to work. The speed limit was 40mph on that stretch and maybe a little less than that is the speed I hit the tree. I was alone. Thank God and my car was equipped with (8) air bags. The motor was literally pushed to the inside of the car.

When I looked up, I could see the tree and the entire view of my windshield. I remembered looking down at the steering wheel and I saw four corners of white cloth. The cover was still on the horn. Air bags didn't come to mine and I didn't give it a second thought at the time. I had the desire to lay down and that is what I wanted to do. I took off my seat belt and opened the car door to get out. I managed to get my left foot on the ground but I couldn't get my right foot out. A lady had stopped and told me help was on the way and that I couldn't get out of the car. I insist I needed to lay down. She told me to push the seat back and I said it was stuck. I heard sirens and a mans voice who freed my foot and off to the Shock Trauma Hospital I went.

The damage was internal injuries that caused me to loose a portion of my small intestine, a portion of my colon and my spleen was damaged but that wasn't noticed until day 2, when they found out I still had internal bleeding. So instead of them opening me back up again, they did a microscopic percedure to block my spleen off. I had a (6) inch laceration on the inside of my right knee where the bone stuck out, a hair fracture on my right elbow and broke my right ankle in (4) places. The doctors said the seatbelt saved my life and if the air bags in my car had deployed, my injuries wouldn't have been as severe. I was just cms away from having to wear a bag for the rest of my life. It took (42) staples to close up my stomach, (15) stitches for my knee and I have (2) plates, (7) rods and (11) screws in my foot.

I know I probably would have had injuries if my air bag would have done it's job, but I don't beleive my injuries would have been as bad. Four months later, I am still carrying a pocket of bruised tissue on my left side the size of a brick and a bruise in my right breast the size of a half dollar. I'm still under Dr. care and out of work on disability. What do I have to show for all of this, a lot of pictures and a bunch of scars. I did get a lawyer, but while I was in the hospital, the insurance got control of the car and sold it. Therefore, I have no evidence and no case. That itself is so screwed because Gap have not settled yet and I'm still making car payments. I need to know if I have a case with just my pictures as evidence. Now, I read about a recall on Hyundai Sonata 2009-2010 to fix steering column and recall for air bag failure. I was never notified.

After researching further, we were made aware that the engine was covered under warranty, however, the car was already apart and the engine was out. We were advised we could send the paperwork, cancelled check and registration to Hyundai after contacting their Consumer Affairs Division. They would review and make a good faith effort to try to reimburse for the covered part. After 2 - 3 weeks of requesting information, I called today, 11/8/10, only to be told they would not reimburse for anything as I did not take it or tow it to a dealer.

I am truly disappointed and disgusted with the way Hyundai treats its consumers. This is not the first time I have had an issue with them and they were of no assistance. There was a recall due to their own issue with plugs not being installed in the under frame and had our vehicle for a week. They did not supply a rental and the dealer we used told us he was in a business to make money, not lose money when we asked for a loaner vehicle. I have never experienced an organization of this size or caliber that treats their customers this way. I will never buy a Hyundai product again and will be sure to tell anyone I know that is interested in buying one my experience with them.

In order to achieve good results on the survey, they schedule less appointments rather than having an adequate staff. Lately, they do not answer the phone. I called a dozen times in one day last week and left messages and they still have not called me back. I had to take the car into another garage to have headlight replaced and had to pay for a warranty item because they have not called. It appears they do not want to honor the warranties. Had to pay for warranty item at other garage. I have a rusting 14 month old car that should be covered under warranty and no place to take it.

After three days of phone calls, I reached Borg Warner only to be told that they have a license agreement with Hyundai and are not allowed to sell any replacement parts to the public. How nice! The only solution is to buy the entire traction Control Module for the modest sum of $695 in order to replace the $20 bearing and the $8 seal! If I take the SUV to the dealer and have them perform the work, it will cost the tidy sum of over $1200! All this expense to repair a common wear item that should cost under $30 and can be done by any back yard mechanic. What a rip off! Hyundai may be getting a great market share now but decisions like this one will more than likely bring them back to reality, I hope. Great vehicle until you have to fix it! Ouch!

Upon further review of this matter, I have discovered that on April 16th 2009, Hyundai issued a recall regarding this very matter to which we never received notice. As a matter of fact in August of 2008, the vehicle was at Hyundai of Westchester (1000 Saw Mill River Rd., Yonkers, N.Y. 10710, Invoice number **) for 52,500 mile service and this corrosion should have been uncovered at that time. Therefore, prior to taking any legal action regarding this matter, I would like to hear from Hyundai Motor Corporation regarding reimbursement of the undue charges paid.

I will be happy to supply Hyundai Motor Corporation with copies of the paid documents and pictures of the prematurely failing undercarriage.

I took my car back in on September 8th, 2010 and they did two of the three items claiming that one was already done. Gurley Leep and myself went back and forth about this recall when, in fact, it was not performed. They told me that I had to leave my car another day so this could get done. They would not give me a rental car when this was, in fact, their mistake, not mine. They treated me like I was nothing to them. It is not my fault; they are the dealership.

This is the worst car I have ever had but with all these repairs, I cannot afford to trade it - maybe someone will help me by stealing it!

I was somehow able to get the car off the road (barely over the yellow line). I tried to look at the front right side, but the car was so close to the freeway I would have gotten hit. I didn't know whether to stay in the car or stand outside (if the car would have been hit, either way would have been deadly). A police man came by about 10 minutes later and asked if I was okay and had me try to start the car. The car would not move as if the gears were gone. He used his patrol car to move the car from the roadway and down into the desert median. It was at this point that we took a look and could see that the right front tire was facing out approximately 45 degrees with wheel housing and fender damage. I called a friend and a tow truck, and went to work.

The car was taken to a mechanic's house and I was told after his inspection that the lower control arm completely separated/detached from the subframe, with chunks of the frame still attached to the control arm hardware (noticeable severe rust/corrosion). When the lower control arm detached from the subframe, it caused the half shaft to detach from the transmission resulting in damage to the wheel housing and quarter panel from this partially detached wheel. After looking on the internet, I noticed that there are several other cases exactly like mine. My problem is that I purchased this Sonata in 2001 from a Ford Dealer in Tempe Arizona, the vehicle was built in California. I took immaculate care of my vehicle, making sure it had all required maintenance and just recently, had 4 new tires put on. The car drives wonderful and has been an excellent car for me until this situation happened. It doesn't matter how many miles your vehicle has, the wheel should not come loose from the frame.

I contacted Hyundai Consumer Affairs today and although they listened to my concern, they basically told me a case number but that it had been closed due to the fact that my car was not built in a snow belt. My case number is **. My problem with this statement is that my Hyundai Sonata may not have been built in a snow belt, I'm quite sure you'll find that it was built in California. However, I moved to Baltimore, Maryland in May of 2002 and lived there until August of 2008 when I returned to Arizona. So I was in a snow belt for 6 years and the attached pictures will prove that my car, whether on the Campaign #089 for subframe corrosion or not, could have caused major nightmares for a lot of people on August 27th had I not been able to somehow muscle it off of the road.

I was told by Hyundai Consumer Affairs that the only thing I could do would be to get the car to a Hyundai dealer and they would take a look at it. Most likely, charge me a diagnostic fee and let me know what to do from there. I contacted Avondale Hyundai and they said they were not part of the campaign because vehicles out west do not have this problem, they don't corrode. I say, bad answer. I cannot believe that this is not being addressed in a much more urgent matter. I guess it's going to take someone dying to fix the situation. I do not have any other vehicle, this is my only mode of transportation and I need some answers. I have been driving for 36 years and being raised with 5 brothers, I have done my share of mechanical work and I have never experienced anything like this. Driving down the road and your wheel comes detached from your car, come on now. I have no idea what to do from here but wanted to contact you for advice. Should I get an attorney?

Most recent service was at Global Auto Mall on fall of 2009, again for engine noise/acceleration issues. This time, when we took the car in on July 17th 2010, they initially indicated they had a loaner (that was arranged by Tom, service agent). But when my husband got there, he was sent to Enterprise Car Rental in Greenbrook for a rental costing $40/day. Tom indicated they would reimburse for the rental. Tom called us about the Sonata 6-7 days later indicating the car needed a whole new engine. They needed also all of our service records, up to 31,000 that were done at Global, after that we serviced near our home where it was more convenient. We sent all the records we had, we were missing two or three oil change paperwork. Our service guy moved and he could not locate those records.

Global Auto Mall told us they would not do the car under warranty and we should call Hyundai Consumer Affairs, which we did. They indicated that it is up to the dealership, while the dealer says it's up to Hyundai to repair under warranty --classic case of consumer ping-pong, where I am the ball. We faxed in the last of the documents on August 26th to Hyundai Consumer Affairs and it was indicated that there would be three days needed for resolution. That would be today, August 30th. When I called today, they didn't have the fax attached to our files. So after managing to get the rep to attach it to our files, we were told it would be yet another 3-4 days for resolution. I indicated that was unacceptable and I wanted a resolution today. I asked that our case be prioritized after six weeks of nonsense! Incidentally, Global Auto Mall does not intend to reimburse us for the rental amount because they state they are not working on our car. It is just sitting there! Unacceptable!

This has caused extraordinary problems for my family at home, since my daughter intended on taking the '06 Hyundai to college last week. She is now delayed and will have to be off campus housing without her car until this is resolved. We will make added trips and incur added expense to drop her off at school 4 hours away and then have her train down when the car is repaired. I never had an issue with Mercedes Benz or Audi or for that matter, Chevy Suburban or GMC Yukon regarding warranty work or customer service. A warranty is only as good as the brand behind it and customer service is only as good as your dealer's personnel!

Clearly, Hyundai and the dealers need to understand the impact of an unhappy customer because I will let everyone know my experience and no longer promote the brand. I will not buy another Hyundai and will spread the word. Incidentally, I intend to see this resolved as well as the fees back with respect to the rental car. After this, I will buy strictly German or American vehicles. This round with Hyundai was the experience of a lifetime, not just for myself, but for my two college children who will be making their own vehicle purchases in the next year.

I contend that in spite of documented and regular maintenance, the part failed because it was defective, not because it was abused. The mechanic told me that I should have expected more durability and longevity from the transmission and that the regular maintenance that was performed would not have prevented the failure of a defective part. I believe that a consumer would reasonably expect a transmission to last longer than this one did and therefore, Hyundai should have helped with the replacement of the transmission. I would urge any consumer to do their homework and petition other Hyundai owners concerning their customer service experiences with Hyundai Motor Corporation before they purchase one of their vehicles. I paid $2000 to have a used transmission installed in the car. A rebuilt would have been in the order of $3500.

So I went back to the dealer, and pointed out the noise to one of the mechanics after the Hyundai rep had already been there. Again, the mechanic acknowledged the noise and said that it was probably some "clock spring." The dealer supposedly replaced this part and said the car wasn't making the noise any longer. I go to pick up the car and notice that the noise is still there. At this point, I didn't even argue with the dealer because I was already frustrated.

Now, I contacted Hyundai consumer affairs and they said that there is nothing they can do because the Hyundai regional rep has the final say. I also want to point out that my wife has a 2011 Sonata as well and hers does not make that noise. I'm afraid that this noise can turn into something dangerous and I don't know what to do.

On August 6, I asked the dealer (Mr. **) to cancel the booking and refund the booking amount and he agreed to refund money within 8-10 days. However, now he is not even refunding my booking amount citing that there are no funds in their account. Could you please advice, how should I get my refund of my booking amount from them?

I am now being harassed by the above company for over $8,000.00 for repayment for the car. I want them to remove the repair amount of money, which was close to $4,000.00 and acknowledge their warranty. When this all happened I contacted the Attorney General but the auction process went too fast and the Attorney General's office said that we no longer had the car and there was nothing they could do. Is there anything I can do to have them remove the repair amount that is owed?

There is a law that states if a price is advertised more than 3 months it cannot be called a "sale price" as it is legally considered the "real price" at that point. So here is where things get funny (and possibly not legal). At this point they are charging you (say) an extra $3600 on the price. They are stating on the website to give you a $3600 gas card. So at that point they cannot call it a Free gas card. There is a big disclaimer at the bottom of the gas card promotion but virtually unreadable on the website. Is this promotion legal? I wish I knew and I wish I knew who I could contact to whistle blow on Hyundai Canada because if not illegal, then it is extremely misleading. Other than that I am enjoying my new car.

When I called my Hyundai dealer, I did not explain what was wrong with the car, only that I had a new set of tires mounted and the ride was then terrible. The struts locked up he says, they do that all the time! So, what is Hyundai’s' remedy for what is obviously their design flaw? There is no remedy; you have to buy new struts---for $800! What a load of crap, I've never heard of such a thing. They know there is a problem with their struts but refuse to address it. I’ll remember that when it is time to buy a new car!

I owned a 2007 Hyundai Tucson. Most of the reason that I purchased the car was because of the warranty. The salesman said that the car came with a 100,000-mile bumper to bumper warranty. Silly me, I believed him. At 92,000 miles, I took the car to Randy Wise Auto Mall in Flint, MI because it was making a strange noise. They said it was some part I'd never heard of but having to do with where the drive shaft meets the transmission. To Randy Wise's credit, they assumed that it was covered under the 100,000 mile warranty and was shocked to find out that Hyundai wouldn't cover it.

They said the repair would cost me $1,400.00. They gave me a number to call Hyundai directly. I called and was connected with a very smug sounding woman. She said they would not pay to repair the car. I reminded her of the warranty and pointed out that the part that needed replacement was indeed a part of the power train. This woman rudely said that it was not covered and if I will look in the manual that came with the car, it says that only certain parts of the power train are covered and not what the salesman told me.

I told her that I did not purchase the manual first and then buy the car. The manual came with the car and that the salesman specifically said: ‘100,000-mile Bumper to Bumper warranty’! At that point, I asked to speak to a supervisor! She said that she could not transfer me to anyone. Yeah, right. To be fair, Randy Wise Auto Mall treated me fairly and was as shocked as I was that Hyundai would not cover the warranty. Randy Wise sells American made cars also. However, If you buy a Hyundai, you may run the risk of being treated like I was.

Chances are good as I am no one special but just a fool who was silly enough to purchase one of their automobiles. Maybe in Korea where these cars are made, they purchase the manual first before they buy the car but here in America, we tend to take the salesman at their word when they say ‘100,000-mile Bumper to Bumper Warranty’. This car has required too many repairs for it's age. Next time, I will buy American!

I was told the same thing. I got some double talk but agreed to what was needed. It started at $1400.00. Then I was called and told an additional work at $400.00 was needed. I agreed and waited all day on 7-16. I was given a rental car, then left. I called the next day, and I was told the car would not be ready till around 2:30. I stopped by at 2:30, but I was told it would be another 15 or 20 minutes. That turned into two hours, and I was then given double talk about the computer that wasn't connecting with the module and that the car was dangerous to drive.

I was told to come back next week. And I protested that I was now liable for the rental. I was told not to worry about it; they would handle it. I then asked what happens in case of an accident. They said, "Don't worry. Your insurance covers it." Why should my insurance pay for their responsibility? By then, I was worn out from the upsetment and left. What good is the warranty if it will not be honored? I'm in debt for $1800.00 at last count. There's no telling what it will be next week.

At one point, I made the comment to the dealership that the guy was playing games and it was going to get to the point where he was going to say that it was normal for the seat to show wear and tear. Now 4 months later, with less than 4000 miles on my car, they (the district rep and an engineer from Hyundai) finally looked at it and guess what, it is normal wear and tear. Every time someone sits on the front passenger seat, the color comes off on their clothes and Hyundai says that this is perfectly acceptable in a brand new $30,000 car! I knew I should have spent more and got a Toyota or Honda.

The car is also peeling paint in the back but I have been told it must be my fault. No car I have ever owned has ever peeled paint. Please add this to my original complaint. Thank you so much.

The car stood there at South Cape Auto in Pacaltsdorp for more than 7 months. Then Rex D. and Gearbox Centre in Port Elizabeth came to George and fetch the car. The car stood there for +/-4 months. Then, I decided that the must come and stand here by my house broken. Rex paid me my money back R20 000.00. Then I took my car to Auto Peter in Knysna. He realized that the transfer box that broke was never the part of Hyundai. He modified the box and it is running after three weeks. The car is still not running as suppose to be. Bottom line: I have been without a car for nearly one year, which I paid every month and the dealer just did not care. The car's transfer box broke, which injured the gearbox. Constant leaking oil. I have lost a lot of money regarding this issue. Please help me!

First was with the certified copy of ownership. The wrong color was placed on the document. Then on March 2008, I started having problems with the A/C. The company changed the compressor on 4 occasions; March 2008, May 2008, July 2008 and in August 2009. Then in July 2008, the company also changed the radiator in which I was told that it was defective then the company loosed my engine shield in which they replaced it with one that was I think it came from the dump.

In October 2008, there was a serious problem with the A/C. I was getting a burning smell any time I turned it on. In August 2008, there were oil spills on the inside of the bonnet. I called Mr F. who at that time was the GM of the company. He sent two of his technicians who claimed that the damper cable needed changing. Well, the vehicle was took in to the company for reviewing what was wrong. They washed the engine then told me nothing was wrong with my vehicle. In August 2009, the A/C started giving problems. Again, the company told me that they had to bring an advance module from one the company overseas.

In October 2009 the engine was giving problems. There is a leaks on the floor of my driveway. When I told the company about it, I was told that I did not service my vehicle for 20k. I did service my vehicle but the company in question cannot find the invoice. Owing to that, the company had to overhaul the engine of the vehicle in question and since then the vehicle sounds like a tractor instead of a 3 year old vehicle.

I have been asking that something be done about this vehicle but no one takes me on. It is either I am refunded fully for the price I paid plus mental and physical stress or a brand new vehicle of my choice. If nothing is done within 1 week of this email, I will have no other recourse but to publish this in every news paper around the world plus on the internet and will have to take legal action against both Hyundai Motor Company and Neal and Massy Automotive Trinidad Limited. I am tired and fed up of their shoddy unproductive and unprofessional manner they handled this situation .

HMC and NMATT making me feel that I manufactured a defective vehicle and I am to blame. For the past 3 years, I have been more than cooperative with both companies.

I went back into Hyundai and waited for Nick to get off the phone. He walked out with me, watched as I wiped off my seats with Clorox wipes. Ok, seatbelt harness seems to be working well, the caution lights not coming on anymore.

A mile or so down the road, I looked in the rear view mirror and noticed there was a large hole in the rear shade and immediately phoned Nick at Hyundai. Few days later, my family got in the car and my teen says she can’t find her seatbelt. We pulled over and my husband couldn’t find the rear seatbelt either. Again, I notified the dealership and later looked again.

I ended up having to go back there again. I understand they had to take the backseat completely out of the car but they found it okay. It’s the end of June now and finally taking the car back so they can replace the rear shade with the hole in it. I advised them my rear door handle has fallen off too. I was told they had to get corporate approval or something to replace my shade that they damaged. By the way, they had to let Nick go. I enjoyed working with Nick and thought his understanding and sincerity was an asset to Hyundai.

Hyundai called and said I had 59,000 miles time for servicing and I needed to replace brake pads, coolant, transmission fluid, tires, etc. They didn’t ask to inspect my car. Anyway, my husband gave them permission to flush the transmission fluid and he would do everything else. I go to get my car, pulling out of the parking space and my brake pedal hits the floor! I was in front of the service department. I don’t understand why I blew my horn, but, yes, I was shocked. I couldn’t believe it. I was upset! My car ran great, my brakes worked great and all was great when I left my car. I only wanted a shade.

It seems every time I take it there, I’m leaving with something else different wrong! My brakes worked very well when I left my car this morning. Service manager, Sean, was aware of the issue and he let us drive off. I drove my husband’s truck. By the time we got home, my husband realized the severity of my complaint and we called Sean again. He asked us to drive back out there. I’m still not driving my car. We're now leaving my car there overnight. He said they will look at it Sunday.

I’m scared. I think I’m having trust issues. I don’t want to drive my car until I know everything is ok and until I know the service department hasn’t made any more mistakes. Oh, they have to order a part to put my door handle on. Maybe they can ship it to me. I’ll have someone else put the handle on.

Loss of a brand new paid for vehicle in which you trust all of your safety features on your car to function. Unable to locate Hyundai Roadside Assistance for help, loss of transportation, distress, etc.

The tire was so rusted on that it took about 45 minutes of hitting it with a large hammer before I could get the wheel off. The second tire that went, just two weeks later, was too rusted on for my dad, a state patrol and the tow service to change on the side of the road. So we had to call a second tow truck that had a flat bed, and that trip was $85. I decided to have all four tires replaced so that my car was balanced, and that will be $500. Then just three days after that (and four days before all of the tires were to be replaced) I got a third flat. Again, I called a tow truck, which was an additional $60.

Vehicle Details Model Hyundai GLS E3. Date of Purchase 26/4/2010. Engine no G4HGAM010064. Chassis No MALAA51HLAM535246*C. Vehicle Owner Name (My Mother). Please find the below list of issues faced, facing by me from the day one of my visit to Hilton Hyundai, 1. I have exchanged my Maruthi 800 for this new car at the time of exchange it has commited by Mr. ** (Sales Executive Hilton Hyundai. ) that remote lock, seat cover, suncool film, Teflon coating underbody coating and basic accessories will be complimentary along with SRK Cricket Kit. But at the time of delivery i had to pay Rs 2000/- extra for getting seat cover and Suncool Film. I didn’t get any other accessories such as remote lock, Teflon coating and underbody coating. When I asked for the same it was told that that was only a false commitment given by the sales Executive. Me, Father and Mother tried to speak to the showroom Manager Mr. ** He was pretending to be busy and he has made us wait for 45 minutes for meeting him. When we met him he told me that he doesn’t know the commitment given by the sales executive and he was not responsible for that. I have paid Rs 2000/- for seat cover and suncool film and bought the other accessories from outside.

2. After three days of delivery my seat cover started coming out I have tightened it several times but in vain. I have contacted the service desk for rectifying the issue. But they have tightened it and again started coming. Now it has been told from the service desk that the santro seat cover will be like this only. 3. After 2 weeks of delivery my wiper blade started making noise I have contacted the service desk it has been told that by the service desk that the wiper blade has to be replaced and I have to make payment. I have told them that this car has been purchased only 2 weeks back. It has been replied by the service desk that they are not responsible for any issues after the delivery 4. After 15 days got a call from the customer service (Ms. **) to know whether I am happy with the services of Hilton Hyundai. I have told them the issue and she has told me that all my issues will be resolved but nobody has not yet responded.

5. I having visited Hilton Hyundai so many times taking permission from my office timings for resolving the issue but nobody has helped me it is only a waste of time and energy I have seen customers there who are having one or other complaints with Hilton Hyundai. We are not having option to escalate the issue because the Showroom manager Mr. ** is not at all interested to meet the customers and listen to them. Even if we meet him he will speak like an Army Major commanding his soldiers.

6. My Brother in law who is having Lancer has come along with me one day he was talking to the executive about Hyundai Verna and he was asking for a test drive. But the executive told that the demo car is not available there. He has visited the showroom two times for a test drive. But till now he didn’t get the test drive. Now he has booked Honda city. I have seen people in Hilton complaining that Hyundai has cheated. I am sure that this is spoiling the reputation of Hyundai. I am writing this mail in lot of pain because I am fed up with the issues. If you feel that looking into the issue will help you also you can contact me. If you feel that it doesn’t matter that Hyundai looses one or more sale because of this, I don’t expect a call or resolution for this mail I hope you will take this mail in good sense.

Now I'm being told the air bag electrical is not covered by the extended warranty and that it will cost me $1200 to replace it and that I will have to pay $100 for them just checking it out. I have looked on the internet and it seems the airbag light is a problem many people are having the same problem over and over. It appears that Hyundai has a problem with multiple year models of Sonatas and other models, and there have been deaths linked to this problem according to other investigations. Something needs to be done. Thank you for your time.

2) Sant Hyundai has given me a Sony car stereo free with my I10 car. But I got the problem in my stereo within one year. When I have showed them this problem, they have denied repairing it for free. But when I have showed this problem to some other agency, they told me that this is not a genuine product of Sony. Also, if it would have been a genuine product of Sony, then I would have been able to repair it from service centre of Sony absolutely free. 3) I have been told before purchasing the car that I will get the employee discount of Rs.3000/-. For that I have submitted all the required documents to Sant Hyundai but still I have not got anything.

4. Another major problem I am facing with my car is its starting problem. During the first time I have faced this problem, I went to Chandigarh and then from Panchukla I have been able to service it. The default was in the lock and they have changed the lock absolutely free as it was in guarantee period. But now again I am facing this starting problem which I have showed to Altimate Hyundai, Chandigarh. They told me that the problem lies in itself. But again they have told me that when they got the stock, they would replace it. My question is that why am I facing this problem within 1 and a half year from the purchase of my car and as it is in guarantee period now. But after some time I’ll not be able to service it for free.

5) Last but most frustrating to me is that its tires are not working more than 10000 km. My car has travelled more than 30,000 km and I have changed my tire twice. I am doing alignment and balancing after every 5000 km but still facing this problem. As I am a resident of HP, I have to go to Chandigarh for any major default. Also, I have to change my tires after every 10000 km which is really very expensive for me.

When I Google searched the tire company, they only one available in the United States in Georgia, the rest are in Asia, Africa, and Canada. When I called back, Hyundai insisted that they never used this tire company and more or less I was making it up. This is the spare that came with the car and the serial # on the rim of the spare tire does have Hyundai on it.

I think that this is a problem with the company and I should not have to spend more money to have that eyesore fixed. I would appreciate some feedback on this matter as soon as possible. Thanks in advance for your assistance.

I have recently replaced my tires but the rust is an eyesore. As of yet, there is still no further or physical damages.

So we then asked if a rental will be provided. They also said no to that. My two small children and I could have been killed in this vehicle. It is not our fault that Hyundai screwed up. I looked into a rental and for their lowest grade car for a month runs for $617. They have a lot full of used vehicles. It doesn't have to be new. My kids are out of school now for the next couple of weeks. I don't know anyone in this town to bring them. They live too close to take the bus but it's too far for them to walk. I do not think it is right. It's their fault, not ours.

I called Hyundai customer service to complain that this sounded like a major problem that should warrant a recall. Agent claimed there were no problems and that mine was an isolated incident. Called the service manager back and he said that a Hyundai representative had talked to him about the wide-spread problem. I believe that Hyundai should pay for this repair as it seems to be a widespread problem, perhaps being covered up or hidden. Car has been repaired and I have the original part in hand. Tuscaloosa Hyundai service department was very good and nice to deal with. This complaint is against Hyundai Corp itself. This cost over $500 to be repaired. I could have been in a serious accident or stranded in an unknown or unsafe area.

During this period, the dealership couldn't resolve the problem. The dealership had to contact Hyundai Technical Support for further assistance. Hyundai Technical Support exhausted their recommendations to the dealership; thus, in the end couldn't help the dealership to resolve the problem. The dealership had to contact Hyundai Corp. and Hyundai assigned a Hyundai Factory Engineer, this is documented with an assigned number from Hyundai. The Hyundai Factory Engineer couldn't definitely resolve the problem.

To this day, the vehicle still pulls left. The Hyundai factory engineer says that "it’s the nature of the beast", meaning the pulling is an inherent flaw of the vehicle, but assures that the vehicle is okay/safe to drive and shouldn't wear the tires irregularly as the vehicle is properly aligned within specifications.

I am sure that this abrupt stop and wheel collapse, is what is causing my arm and neck pain, but I am more concerned that this could happen on the highway. I don't want to be killed, or hurt someone else, if the sub-frame breaks for the third time. Where can I get some help? This is more dangerous than all these complaints against Toyota.

When I saw the 2011 Sonata, I purchased one immediately. That decision has now proven to have been a big mistake. For the first week I owned the car, it was a real pleasure to drive; however, that is where being the satisfied owner of a Hyundai ended. On February 26, 2010 with only 270 miles on the car, I was driving in the left lane of a freeway contemplating passing a car that was a car length in front of me in the right lane, when that vehicle hit her brakes for no obvious reason and was rear ended and literally thrown in front of me, causing $16,000 plus in damage to the front end of my car. My loss is being covered by the other two vehicles.

To date (4/21/10), repairs to the vehicle have not begun due to the inability of Hyundai to supply parts. I have now spent close to $1,800 for a rental car that the insurance companies may not pay for, and there seems to be no end in sight. The body shop, the insurance adjuster and I have been trying through Hyundai to find the parts without any results. I have been informed that a complete complement of parts for the 2011 should be available by July 2010 or shortly thereafter. Wonderful! Hyundai in the mean time, has no trouble obtaining parts to run their assembly line, but the ** with their customers.

We sent emails to Hyundai relative to this problem and have received a reply back, stating that they were too busy to reply to our email. I was later informed by customer service that they were not permitted to answer our emails. All of this is being well documented.

I have now requested that Hyundai take back their car in addition to the insurance money, so that they may repair the vehicle when they get the parts, and further to make me whole by giving me an identical 2011 vehicle. This problem is wholly caused by Hyundai due to their inability to supply parts.

Now comes the unbelievable part. I received a telephone call from the dealer telling me they are being harassed by Hyundai to fix the door locks that are under recall. The dealer told me I had to get the vehicle to them one way or another. I very loudly told the dealer what I thought of Hyundai and hung up. I received a call back in about 15 minutes. I was informed by the dealer that Hyundai told them to go to the body shop and fix the door problem. I went into a rage and told the dealer not to go near the car. The front end has been removed and there is no wiring harness, thanks to Hyundai, yet the dealer is going to fix an electronic problem with the door locks.

In a conversation on April 13, 2010 with a rep at Hyundai Customer Service, I was again told, "We will forward your complaint to the higher ups". I asked if I could talk with the higher ups and was told no! I then asked if this conversation was being recorded and was told yes. "Great," I replied and asked if I could get a copy of that recording. "Only if you get a subpoena," was the answer. So much for a new kind of car manufacture, as Hyundai likes to say. They put a car on the road without the availability of spare parts.

I will lose at least 3 months of my warranty while the car sits in the shop.

A few weeks ago, I finally received a recall notice from Hyundai that informed me that my car is included in the batch of Elantras that can have problems with corrosion to the control arms and the sub-frame. So immediately, I called one local Hyundai dealership, but they said that they could not evaluate my car until September (it was the beginning of April at this point.) So, I called another dealership and they said not until the end of May. I made the appointment, but when I asked if it was safe to drive with my 2 1/2 and 1 1/2 year old, the lady said that she would not recommend it and it is a major safety concern. So I called the next closest dealership which was about an hour and a half away in CT. Luckily they said that they could get my car looked at right away and that they have been having a fast turnover even though it was a labor intensive recall. I brought my car there and waited. I called the next day to see how bad the damage was, if any, and the man said that my car was one of the worst that they have seen. The entire sub frame had rotted and he was surprised that I had not been in an accident. He then informed me that because of the recall all sub frames were on extreme back order and that he called the manufacturing plant, but they could not even give a estimated time of arrival.

He assured me that it shouldn't be too long and that they were expecting some either tomorrow (Saturday) or first thing Monday morning. He also told me that typically that dealership would offer a complimentary loaner vehicle for the inconvenience, but because of the recall situation there was a huge waiting list. He did recommend calling the Hyundai Customer Assistance Center, so I did. The first day I called and waited 2 hours and was forced to hang up because of an appointment. The second day I waited 2.5 hours, but talked to someone who informed me that they were going to try and do everything that they could to ensure a loaner car through the dealership if my car was not fixed by Monday. My car was not fixed Monday and the parts still did not have an ETA, so I called the hotline again. This time I waited 2 hours and 45 minutes and when I finally was waited on the lady was short with me and said that the previous person did not tell me that they could get me a loaner vehicle no matter what. "Loaner vehicles are not provided through this recall campaign" I went back and forth with them for over a week and a half. I had to walk my children to daycare in their wagon during morning rush traffic and 35 degree weather one day and 90 degree others. I had to beg family and friends to let me borrow their cars, so that I could make it to college (I am a commuter and travel about 30 minutes each way daily). I also got parking tickets because the vehicles that I borrowed were not registered with my campus, and couldn't be because I was always using a different car. I was finally called today saying that my part came in and that I should be able to get my car tomorrow evening at some point.

I am sick of dealing with Hyundai. Although the dealership was nice and let me vent when I needed to the Hyundai corporation should be held accountable for their product. I've spent numerous dollars on parts and labor that are directly related to the problems that were on the recall and Hyundai said that they will not pay back for any of it. Not to mention that my family and I was physically stuck with out any means of transportation for over two weeks! I'm not even convinced that after the recall is fixed that all of the problems that the car had will be fixed, but it doesn't matter that I already filed a complaint with the National Highway Traffic Safety Administration. Hyundai representatives actually told 't me that they don't care. The first thing that I am doing when I get this car back is selling it, and I don't care if I have to drive a car 4 years older then it is at least it won't be a Hyundai. Thousands of dollars spent on unnecessary repairs, not to mention the tickets, and having to deal with not having a car for over two weeks!