
Hyundai Reviews
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Hyundai is a South Korean car manufacturer. They make traditional and electric cars, SUVs and crossovers. Read reviews for their models:
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Reviewed Jan. 29, 2009
I have been inspired by the company & the way in which it is advertising the comfort and customer service of the product. But I felt very disappointed with the business ethic in which Hyundai preaching is a mere humbug. From day one, I experienced rattling noise inside the car while driving and shuddering noise from the engine while driving when shifting gear from 2nd to 3rd and 3rd to 4th when the vehicle is accelerating. I have complained this issue with the engineer and other supervisor/Customer Relations Manager every time. Even after the 2nd service, the vehicle is running with the same problem, which I couldn't find in any of other Verna cars.
Now after the last service dated 19.01.2009, the service engineer asked me to try fuel additive for three times and report the performance of the engine. Now tell me, why should I add additives for a New Engine? Is it what the company recommends for a New Vehicle?
Regarding Service, one thing I have observed is that when prepare your job card, the person who is attending to you will not follow up from the service adviser and repair shop. Nobody knows what is checked and what is rectified. All service adviser and so-called experts give only advice and they don't show their expertise which is very much needed in the repair shop.
One thing is clear. Hyundai is not for customer satisfaction & value addition. Delivery after service is poor. Every time after completion of the service, I found no value addition to my vehicle so far, like you find such a shabby look inside the car and it's full of grease & dirt on the seat. It becomes so ugly in look and carpets have wet and foot marks with mud & slush making the customer feel so unhappy. This is happening all the time for me. Every time, I used to tell them to try to change, but there is no result. If you take the record of this particular vehicle, you will understand how many times this vehicle has come to the service station for repeat jobs. Still the problem has not been solved. Sometimes it makes me feel if the vehicle was fully attended to the problem which has been listed in the job card or otherwise.
The caption in your advertisement, Comfort, is mere hype and not a statement of fact. My personal experience is the testimony to my claim. When I get into other vehicles like Honda City and Ford, they really have the comfort that Hyundai is telling. My 5-month-old Verna is giving a lot of noise inside when driving in the city. I could not feel any comfort or smoothness while driving the Verna. One thing I would like to tell you is that because of my passion in the Hyundai car, the affinity I have made inspired people and sold at least 10 Verna cars to my close friends and relatives.
Right from day one, my experience with Hyundai Service is terrible and in spite of my repeated requests, it is getting from bad to worse. I am suffering from mental agony after buying a car from Hyundai. I hope you understand the feeling of your esteemed customer and take note of my representation and solve the problem once and for all.
Reviewed Jan. 27, 2009
I had to have the lower arm control replaced due to rust and weakness. I slipped in ice and snow and the passenger tire hit the curb. The tire went flat from breaking the bead. We fixed the tire, just needed air, but as we tried to drive off, there was a grumbling sound. My son crawled under the car and found the control arm was rusted out and damaged from the impact of the tire hitting the curb. I see there are several complaints about the control arm rusting. I have 89,000 miles on my 2002 Elantra and need to find out who to call or who to contact to get reimbursed for the new control arm we replaced. I had heard that there was a recall on the control arm. Does anyone know if this is a fact or fiction?
Reviewed Jan. 23, 2009
I have a 2003 Hyundai Elantra GLS GT. It has 29,710 miles (original owner), only serviced at Springfield Hyundai. I had State Inspection and 30,000-Mile Service done in 12/08. I took it home on a Friday and noticed that the hand brake seemed to have extra play that it did not have when I brought the car in for inspection. When I tried to drive it on Monday morning, it felt like the emergency brake was engaged even though the brake lever was in the disengaged position. I called service and found that my towing warranty was no longer in effect. The service manager was rude and arrogant but finally he had my car towed to the shop.
When the car was finished, he said rudely that if I had warmed it up for 10 minutes, I would have had no problem. He said all they did was chip ice off the brakes? I never had any problem since 2003 with ice on my brakes and that Monday was above freezing. When I picked up the car, I could not disengage the hand brake so one of the Hyundai employees disengaged it. I took it home and, intermittently, I continued to have the same problem - it felt like I was trying to drive the car and pushing against 1000-lb weight in forward and reverse. I had to accelerate at such a speed that if the brake would have disengaged, I probably would have had a serious accident.
I paid $400 plus for the 30,000-mile service and multi-point inspection and State inspection. I was told by the service manager that they do not touch the emergency brake; they only eyeball it? If that's the case, they should not be putting Pennsylvania State Inspection stickers on cars. Their brochure actually says that they adjust the hand brake under the multi-point inspection, but the State Inspection sticker trumps all - they put me and my family in danger with faulty brakes.
I took the car back on Tuesday, 1/20. This time, they told me the hand brake cables were binding because they are rusty and that it would cost $596 to fix the car - which included the cost of replacing brake pads even though they were not worn. They said Hyundai recommends replacing brake pads when you replace the emergency brake cables. Service Manager denied saying that he chipped ice off the brakes originally and that that was the only problem. Business Manager did remember the chipping ice reason though. I am still under warranty and feel that the hand brake cables should not have rusted and that it is Hyundai's responsibility to replace them. Also, if a problem existed, why did they put a State Inspection Sticker on my car and put my family in danger? They should be liable for that alone.
Reviewed Jan. 22, 2009
Purchased a 350 GXL Hyundai year 2002, brand new. After giving full cash for the car, I was taken to the back (my husband, son and myself) and was explained about the extended warranty. I was told if my car is stolen after 10 years totaled, I get a brand new car. My extended warranty will cover me after 5 years. Made the extended contract 10 years or 100,000 miles. After 6 years, the car kept braking every time. Manfredi ate two times and never drained the trans fluid. So after 7 years, I need a new transmission that I was covered for. Then I took my car to Plaza Hyundai in Brooklyn, New York on Nostrand Ave. Nothing was being covered. I need a coil that is attached to the engine replaced. I was told it is not covered. Neither is my engine. Only inside of the engine. I have to pay for block around the outside of the engine and for the screws.
We were taken for a fool. Hyundai told me this is a third contract. Not from Hyundai (but Hyundai sold the contract). Nothing is covered for the car if stolen and total is only for 5 years. Not 10 years. We did not have the contract at that time when we purchased the car. Never really looked at the contract, thinking what Manfredi told us was true.
I will never buy another Hyundai since there are 3 coils connected to the engine. I need it repaired, but they told me it was wear and tear so I am not covered. It cost me $480.00. Then training pulley seized, not covered. So what was I covered for? Nothing. I was told I only can put in Hyundai parts. Nothing else fits the car. No universal parts. If a mechanic not from Hyundai puts a part in and puts it in wrong, the warranty is null and void. I was swindled. We signed a contract from word of mouth. Never saw the contract until it was mailed to me. Now I will only buy American made car.
Reviewed Jan. 13, 2009
I was in a small, low-impact collision. I rear-ended a truck and his trailer hitch left an indent on my front bumper. This caused my passenger side air bag on my 2003 Hyundai Tiburon to deploy. There was no one in my vehicle at the time and when I went to the dealership, they stated it went off as a precaution in case someone was sitting in the seat. I questioned their response and they said it did its job as there was an impact. First, the impact occurred after being at a stop sign; I was waiting to turn right behind the truck and he started to go so I put my car in neutral and rolled forward. When the truck stopped as another car proceeded to come over the hill at a high rate, I didn't notice him stop as I was looking to see if I could go behind him. I do not think there was a speed even registering on my car. I have been to a mechanic and a repair shop who are both completely amazed that the airbag went off.
Reviewed Jan. 11, 2009
The entire undercarriage is completely rusted. I lost my steering 2 days ago while driving 20 mph over a bridge. The entire rear suspension has to be replaced due to Rust and Corrosion. I owe $3000 on the car and it will cost more than that to have everything replaced. I have read all over the web about Hyundai's rust problems. Nobody from Hyundai is doing anything about it. I only have 88,000 miles on this car. I live in Massachusetts and they consider it a high salt area, which it is. Then why doesn't everyone's auto rot out?
Reviewed Jan. 11, 2009
I purchased a 2007 Hyundai Entourage and have encountered the following without any success or resolution: Horns were replaced twice. Car was towed twice, once for blown oil seal a few days after it was serviced at the dealer and the other for a starter relay going bad after a few months. Fuel gauge does not work correctly a few days after the wiring near the tank was looked at by the dealer. Driver side tail lamps (bulbs) were replaced. Fog lights (bulbs) were replaced. Passenger side electric door latch was replaced twice.
Reviewed Jan. 7, 2009
2006 Hyundai Elantra - First, a warning message will sometimes come up saying the passenger airbag is turned off while there is a passenger sitting in it. Second, the ash tray must be spring loaded to hold it in place. When you empty the ash tray and put it back in the holder, the front will pop up by itself or when you hit a bump. Therefore, a burning cigarette will pole vault out of the ash tray onto the shifting boot area, floor, etc...
Reviewed Jan. 7, 2009
Left rear trailing arm rotted apart causing a 360 spin at 55 mph. Luckily, it was controlled until stopped. The left wheel was rubbing against strut, shock and fuel filler tube. After inspection, they found the right side trailing arm rotting. I had to replace both trailing arms at the cost of $782.08 parts, $1000.00 labor. Hyundai would not give me a break even after I printed a page of 15 consumer complaints of 2001 trailing arm failing. Are they going to recall after someone gets killed? This is a serious problem and it needs to be addressed.
Reviewed Jan. 5, 2009
I have a 2002 Hyundai Sonata. I thought my front wheel was out of balance so I took it to Firestone to look at it. To my surprise, they told me the cradle that holds up the front of my engine was rusted through and it was the half shaft that was being affected by this defect. They directed me to take the car to the auto dealer immediately as it was a danger. When the service department looked at my car, they said the cradle was badly rusted and that would be covered. They said they would not cover the half shaft unless my wheel fell off. I have done research on this and know that this defect is in fact the problem of the half shaft going bad. It is appalling to think that a reputable service department would tell you your wheel has to fall off your car in order to be backed by the manufacturer.
Reviewed Jan. 2, 2009
I own a 2004 Hyundai Elantra. While making a left turn from a stop, my car was hit on the driver's side; the driver's door was the center of impact. The driver's side airbag did not deploy, yet the car was totaled. The driver suffered a concussion and traumatic cataracts in both eyes; he has had two operations, and it looks like at least one more is to follow. I wrote to Hyundai. They sent an inspector to inspect the car. The conclusion was the airbag operated according to its design. So I guess what Hyundai is saying is that the airbag was designed to never deploy. I mean, the car was totaled by an impact directly to the driver's door. What they are getting away with is criminal!! My insurance shouldn't have to cover the medical expenses, Hyundai should!
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I bought a 2005 Hyundai Accent brand new almost 3 years ago. It only has 56,000 miles - almost all highway. I don't beat on the car and take good care of it. It has problems shifting, especially going uphill, or trying to accelerate, it does poorly. I took to the dealership where I bought it and they tell me that the transmission fluid is black and burnt. I have never heard of such a thing - especially on low mileage. They say they will flush and refill the transmission fluid for $215, and then go from there to keep checking the transmission. I don't think so, especially when I can go somewhere else and have the work done for $90. Also has a squealing sound in the left front tire that doesn't stop until the brakes are applied. They say I need new brakes. I don't think that these problems should be occurring already. I haven't even had this car for 3 years yet.
The mechanic at the dealership seemed surprised when I told him not to do the transmission flush, that I would take it elsewhere and have it done cheaper. When I brought the car in, without even knowing what was wrong with the car after I described what problems I was having, the service person asked what time I needed the car back the next day - made me feel like they were testing to see how desperate I was to get the car back, like that was my only vehicle. It could have needed transmission work, that can't be done in a day. I feel like they are taking advantage because I was a woman and alone that day that I dropped it off. I feel there is more wrong with the car than just a simple transmission flush - I will have an independent mechanic look at it when I have the flush done and see what they think - if it is a transmission part problem.
Reviewed Oct. 19, 2008
I have a 1999 Hyundai Sonata. The Cradle has rusted completely through. This has caused the lower control arm to fall off.
Reviewed Oct. 19, 2008
I made a slight left turn and my front axle came loose and jammed against the body of the car and I came to an abrupt stop. On close examination the tow truck driver and the mechanic discovered that the right passenger control arm just broke apart! The car is only 5 years old and only has 60,000 miles on it! I called the dealer and he refused to fix it.
Reviewed Oct. 10, 2008
There was alignment problem in the gear. The hand break was not functioning properly.
Reviewed Oct. 9, 2008
I am owner of a 2000 Hyundai Sonata. I was leaving work traveling on Parham Rd in 5:00 pm heavy traffic September 22, 2008. While pulling from a stop light, my car came to a complete stop. It felt like my car was falling apart. I got out and went around to the right side of my car. There was my right front tire bent out from under my car. A man in a truck with his wife stop to give a hand. I had to get a wrecker service to take my car to a mechanic. The report of damage was my Sub Frame had rust on the right side causing my right wheel to point from up under my car. The mechanic named other mechanical problems dealing with my right wheel caused by the Sub Frame rust. Thank goodness I wasn't on the interstate traveling to work or going home as I sometimes do.
Reviewed Oct. 3, 2008
My 2001 Santa Fe subframe has rusted out over the right passenger front of the car. I was told by my mechanic DO NOT drive that car. He showed me what is barely holding my car together and showed me how the wheel on the passenger side is about to go flying off. Now I cannot get to work. How do you pay bills and live without being able to work. I need some action taken to have the cars recalled and repaired. I was having trouble steering the car and kept hearing a loud clunking noise.
Reviewed Oct. 2, 2008
Travelling 10-15 mph, my left wheel fell off due to a rusted control arm. 2000 Hyundai Sonata w/ 160K mi. Living in Massachusetts.
Reviewed Sept. 24, 2008
I purchased a used 2003 Hyundai Accent on 5/10/08. I was verbally told the car had a 3-month/3000 mile warranty which he wrote on a paper I have. Unbeknownst to me the paperwork I signed said it was a 2-mo/2000 mile warranty. Less than 3 months later & only 2,120 miles later the transmission went completely. I had to replace the entire transmission for $2000.
The dealer told me to check w/Hyundai but their 5-yr warranty expired 2 weeks after I bought it. The dealer will not even return my calls. They were also supposed to repair some rust on the car which they never did that either. $2000 rebuilt transmission, loss of use of the car for 2 week repair of transmission. Limited use of car for safety purposes until I could afford transmission.
Reviewed Sept. 21, 2008
I own a 2000 Hyundai Sonata GLS, that I purchased as a pre-owned vehicle a little over a year and half ago. I was driving home from work last Monday and was slowing to a stop sign when I heard my car make a klunking sound. I put the car in park, put on the emergency handbrake, 4 ways and got out to see what happened. The tire on the driver side was straight, but the passenger side tire was turned at almost a 45 degree angle. We called a tow truck to tow to the body shop. As they were getting it hooked up to the truck the tire snapped off and messed up the fender.
I called our insurance co. to see if it would be covered (as I have full coverage on my car). They went over to the body shop 4 days later and the guy from the shop called and asked if they could move it over to the dealership because he felt it was a warranty issue. All I could think was my warranty has since expired and if the insurance co. isn't paying what am I going to do.
The dealer called us yesterday and informed us that our subframe was rusted through and that they are taking car of it all, no cost to us and gave us a loaner. I wanted to report this to hopefully keep statistics accurate on the number of people to have this problem with their Hyundai's. I did some research and saw many other people who had the same issues and their dealership wouldn't pay for it. I was fortunate that I was only going about 15-20 mph at the time and was about to stop, so I was all ready slowing down.
Reviewed Sept. 21, 2008
2000 Hyundai Sonata w/ a rusted front end
I have a 2000 Hyundai Sonata that the sub frame has rusted through. I drove over a pot hole and my front end is now resting on my tires. Thankfully I did not cause an accident.
Reviewed Sept. 18, 2008
I was having issues with my manual transmission, the clutch was not engaging into gear. I droped off the SUV and they called later that day stating that there was NOTHING wrong with my SUV. They told me that if I get a transmission flush that will help my shifting issues. So I said if you think that will help, then OK. I also authorized an oil change and rotation of the tires. They did not finish the car the first day and then never even bothered to call to tell me the car was done. When I got to the shop they then told me they did find the cables lose and it was fixed under the warrenty. They NEVER told me this on the phone. I would have never had them do any work on the car. I looked in the owners manual on the dealer suggestion when I called to complain. They were rude and said that it needed it. I looked in the manual and under the section for manual transmissions it is never changed, only inspected! I feel that because I am a woman they could take advantage of me.
Reviewed Sept. 18, 2008
My 2001 Hyundai Sonota's subframe has rusted out to the point it requires replacement. I found online several articles that pointed to the fact that there is an active investigation (NHTSA Number PE08029)that reports 40 knowed known failures.
The repair costs will substantually lower the value of the car for trade in or will cost almost as much as the car is worth to replace.
Reviewed Sept. 17, 2008
i own a 2003 hyundai tiburon, i was ready to go to my job, my car was parked and as i normally do i started my car an suddenly i heard a ....boom.... my airbag deployed with no reason, i never hit anything , my car did not move.... and now the insurance wont cover, the repairs will cost me over a 1,000 dollars,which by the way i dont have, my premium probably increase i dont feel safe in my car anymore. the only thing i did was file a complaint with the nhtsa.gov
Reviewed Sept. 16, 2008
I purchased a brand new Hyundai Elantra 1.6 in June 2007. I drove it for approximately 8 months without any trouble. I then noticed a faint noise which grew more prevalent as time went by. Sounds like gearbox noise. Took the car to the service dept. The local mechanic took the car for a test drive and heard the noise. Tried to determine where it came from but could not. He, however, confirmed the presence of the noise/sound. Sounds like faulty release bearing or whatever ..... It is a worrying factor. We are going on holiday in December and I would hate something major to happen on the road. I would not be happy if the mechanic fiddles around, not knowing what the cause is and in the process causing further damage. I am an estate agent and often drive clients around and show them houses. It is embarrassing at times. Would just like to know what I can do about it. Elsa has entered it on the website but to date has received no reply. Would be interested to know whather you have received similar complaints and if so what can be done about it. Thank you for your co-operation in this respect. I am a Hyundai fan and would hate to reverse my opinion.
Reviewed Sept. 16, 2008
First of all, I want you to know up until today I had placed Hyundai Motors above all the rest in customer service. However after my experience on Saturday, September 6, 2008 I can no longer recommend Hyundai as the product to buy. Dont get me wrong, the quality of the people at Romero Hyundai (Ontario, California) is exceptional. I brought my car in on Saturday to have it looked at because it was overheating when I had the air conditioner on. Upon arrive, as always I was greeted cheerfully and Dan was very accommodating. I thought when I brought the car in it would be a simple fixit and leave job. To my amazement, after all the test were run, Dan came to me and said that the computer showed that I needed a new water pump, upper and lower hoses as well as there is a leak in the power steering pump. In July of 2007 (last year), I had a new water pump put on, new hose, belts and thermostat. I said to Dan that the pump they removed last year was the original pump that was on it when it purchased it. I have a 2002, Hyundai Sonata. The car has less than 140,000 miles on it. I questioned the possibility of them installing a faulty pump and hoses and Dan said that he would call the Hyundai Rep and see what they could do as I was right about a water pump should not be going out in a year. He said that he would not be able to contact the rep until today (Monday). After not hearing from Dan early on Monday, I called around 8:30 and he said that he had to leave the rep a page and he will call him back. Around 11:30 I called again since I had not heard anything. Dan said he hadnt hear from the rep either. I called 2 more times with the final call being placed shortly after 4 PM. Dan said that the rep would not offer anything off the parts or labor. I asked him for the reps name and I was told that he could not give me the name, but I could call customer service if I liked. He gave me the number. I called customer service at 4:31 PM and spoke with Matt. Matt asked me a series of questions that he assigned me a file number, File #: 33851628. He eventually found out that I had the extended warranty that was granted as a result of a class action law suit against Hyundai Motors regarding the power train in several of their vehicles involving model years that included my model. I told him that I paid for the work last year and judging from the information I gathered during our conversation, some of the work may have or should have been under warranty. When the call ended, nothing had been settled and I was told that each dealership is independent from Hyundai Motors and that he would need to contact the dealer and verify if I had been having regular maintenance on my vehicle. He stated that he would return a call to me the next day with his findings after 10:00 AM. I dont plan on taking my car to any Hyundai dealership in the future for further work or service, nor do I plan on purchasing another Hyundai. Customer Service is lacking at the corporate level and the worker bees have no authority to make decisions to appease and keep a good, trusting customer. I brought my car all the way from Moreno Valley (nearly 30 miles) each and every time I needed work done to it. I trusted Hyundai motors. Now I feel betrayed and have lost all confidence in the service or lack of service provided, as Hyundai motors has failed to stand by their product. Once, againI dont plan on returning to Romero or any other Hyundai dealership for service or anything else. Hyundai stood out from the crowd. Now I know they are just like other dealers, liars and cheaters. Its all about the buck, not at all about the customer. Customers come a dime a dozen, lose one, gain another. I will spread the word about this incident to as many as will listen. I believe that Hyundai motors is aware of a problem with the heating and cooling system but has failed to recall it or offer adjustments when problems occur. Romero Hyundai gave me a $200.00 credit toward the repairs which still cost nearly $400.00. I don't think I should have had to pay anything. This was the 3rd time I had the problem. Another time we were in Las Vegas and I the car overheated and I took it to a dealer there. I hope that someone will look into the problem of overheating in the 2002 Sonata so others don't have the same aggravations that I have.
Reviewed Sept. 15, 2008
The right side lower suspention tore away from frame due to rusted frame. there are two bolts just under the cv axle both of them tore from frame and pulled my cv axle apart. I just got off highway in which i was traveling about 65 miles per hour. I made a left turn and suspention and cv axle came apart.
Reviewed Sept. 7, 2008
i was a passenger in a 97 hyundai sonata in 05. the driver was charged with following too close he rear ended a vehicle low impact only damage was right front fender and headlight. driver unhurt. both bags deployed mine was defective. injuries head trauma teeth knocked out lost half of the vision in my right eye and close to being deaf in left ear. if that wasn't enough i had my right hand my dominant hand blown off. airbags are make specific and hyundai refuses to part with their formulation
Reviewed Sept. 4, 2008
My daughter was involved in a car accidnet, the car was totaled. The entire front of the vehicle was damaged, and the passenger back and damaged to both sides of the car. She was on an interstate where the speed limit was 70 mph. We are lucky that we did not lose her. I contacted Hyundai two days later to ask about the non-deflating airbags, they took my name, number, the number where the vehicle was taken and I was told that they would have someone go and inspect the vehicle. I purchased these vehicles for my daughters going off to college, most importantly because they talked up their safety features(all of the air bags) and that was my concern for them being so far away from home.
INitially I wanted them to inspect this vehicle, and figure out what was wrong so that this would not happened to anyone else. Instead I received a package that contained a book about air bag operation, which I already had one and a check list of items that I needed to send to them, none of which had anything to do with the fact that these airbags did not operate properly. What does my purchase agreement/bill of sale, repair/maintenance invoices/pictures, that I must take, and documents reflecting payments to my insurance company have to do with anything?
I contacted Hyundai, for the third time today 09/04/2008 and was given the run around, and told that there are no other cases at this time. She was looking them up and didn't see anything. So imagine how shocked I was to see (google) that I am not the only person who has had this problem. We also had clutch problem with two of the vehicles.
Reviewed Sept. 3, 2008
I purchased my new 2007 Hyundai Sonata from Antwerpen on Route 40 in Baltimore County on December 30, 2006. A few days ago (September 2008) I noticed a loud grinding noise that seemed to be coming from the back right side of the car. I promptly brought the car to an auto body shop that my family trusts and uses in Owings Mills. I took it there instead of the dealer because I thought it would be unsafe to make the long drive to the dealer under those circumstances. I was informed that the back right breaks had rusted badly and had worn down the break pads. The cost for the repair would be approximately $420. This car is only a little over a year and a half old and has approximately 22,000 miles. I live in Baltimore County and the recent winters have been very mild. I have my car washed regularly (including underneath) and mostly park it in a completely covered garage to protect it from weather elements. The auto repair shop contacted Hyundai and asked if they would cover the repair and were told no. They also said that they have not heard of one of their cars having this problem at such a young age. I called Hyundais service department myself and spoke with a guy named Kevin. He said that it would be very unlikely that it would be covered but he would need to see it himself. Since the problem is with the breaks, the car could not be driven and would need to be towed from Owings Mills to Catonsville if I wanted Hyundai to look at it. Hyundai would cover the towing fee to their location, but once again, told me that it was very unlikely that they would cover the repair. I would then have needed to have it towed back to my Owings Mills shop (who would fix it for a lower fee) at my own expense. Considering the facts, I decided it was most logical for me to have it fixed at the shop in Owings Mills from the start. I asked that the auto shop in Owings Mills hold onto the parts for evidence. There is no reason why my car should have experienced such a problem being as new as it is and well cared for. I am asking that Hyundai reimburses me the $420 that I had to pay out of pocket for this repair. According to Consumeraffairs.com, these Hyundai rust problems have been a big problem, and very dangerous, and a recall may be coming soon. I therefore doubt the service managers claim that he had not heard of this problem. Since Hyundai did not warn its customers about the possibility of this likely and dangerous flaw, I am asking that they be ordered to repay the $420. If they had warned me in advance, I could have saved most of the current and future repair costs by having rust proofing applied to the bottom of the car.
Reviewed Aug. 29, 2008
sub frame rotting severely. lower control arms are seperating. car is not driveable due to this problem. after closer inspection found rust through in multiple areas on frame would like to see hyundia held responsible for this. I have limited resources to do repairs and no used cradle is availible for this problem
Reviewed Aug. 28, 2008
In Feb 08, I rec'd a brochure in the mail stating that if I buy a 07 or 08 Hyundai Azera I would receive a $500.00 bonus. I did purchase a 07 Azera within my deadline time. I mailed off the brochure with the information they required (VIN#, date of sale....), after 4 weeks I called about the money, Hyundai knew nothing about the brochure had never heard of it. I told them that the postmark was paid for by Hyundai Motor America. After speaking with the customer service there ( Hyundai Motor), I asked for a Case #.
I've called there since 3/08 and I still haven't rec'd my $500.00. I got a call regarding my case 3 weeks ago stating that they were mailing a check to the dealer I purchased my car from. After contacting my dealer they knew nothing about it either, they checked into it with Hyundai Motor and they were told that I would be getting my check in about 4-6 weeks.
If I knew that Hyundai was this cheap not to put out the $500.00, I wouldn't have supported them and purchase a $31,000.00. I sure hope that I don't have any major issues with my car, I can only imagine what kind of hassle it might be to get taken care of.
Reviewed Aug. 28, 2008
I walked into the dealership in search of a vehicle, the associates, Joe Thai,and a gentleman referred to as brad, assisted me with a deal for a chevy blazer, vin # 1gnes16s53610672g I was told that i did not have enough money for the trail blazer and then was offered an alternative, in which i would trade in a vehicle, 2003 trail Blazer inaddition, gave them$ 2500.00 cash in exchange for the financial difference, also pending approval. I was given the trail blazer with the understanding that, i would be approved because of their career knowlege and connections with their dealership approval company I left the lot with the blazer and kept it pending approval. I kept the car for 2 months, with daily ontact with the dealer, being advised that it was ok. i recieved frequen calls dring the almost 2 month period, stating that joe thai and the associates linked with the financial companies, was workin on the case and they continud to assure me that they would allow me to keep the vehicle. they asked me to come in and they would ive me the paper work required for the vehicle. when i came to th dealer, they confiscated my car Trail blazer and then told me tht the deal did not go through and tha thy could not give me back my $2500.00 cash or my 2003 buick, I am a old lady and these people have robbed me and took advantage of me, with all of the paper work and everything else as i cant read. please help me with this issue
Reviewed Aug. 27, 2008
Car has been in shop for numerous warranty work now front grill in shop for 2nd time...called hyundai filed complaint and they are telling me thats normal wear & tear for the paint to come off.
Reviewed Aug. 21, 2008
I own a 2006 Hyundai Sonata. 3 weeks after purchasing the car the transmission while shifting to the next higher gear would instead go into neutral. Sometimes while accelerating onto the freeway it would do this and the engine would redline then the engine light would come on for about a day. I brought it in to the Hyundai service in Rancho Cucamonga, CA and they stated they can't find anything wrong and that it is normal. I am still driving this car with this normal problem and have to work around it.
Now 30,000 miles later when I start the engine it makes a god awful rattling noise. I brought it into Auburn Valley Hyundai in Auburn, WA. They claim there is a service bulletin that says this is normal. I start my car up in the grocery store parking lot and I get crazy looks, and feel like a fool. What is going to be the next normal problem. I personally think Hyundai is not wanting to fix these issues and just put out a service bulletin that says it is normal, and the consumer has to live with it until the warranty is up. This will be my last Hyundai product needless to say, and I would never recommend their product to anyone. Warranty or not, does no good if they won't fix anything.
So far the car has not completely broken down, but the transmission problem is definitely a safety issue. I will sue if I get into an accident as a result of this problem. As far as the noise that occurs at start up is only a nuisance for now, but I can see it escalating to a real problem later, probably after my warranty is up. That's probably their plan anyway.
Reviewed Aug. 21, 2008
The controllamp for airbag is lightning whole the time. The car is a 2005 year modell Hyundai Tuscon with 52500km.
Reviewed Aug. 20, 2008
I will tell you something from my experience. I own a HYUNDAI Accent from 1998 and have only 92.000 klms (that would be about 65.000 miles). I also -and always- drive gently. I don't drive fast, I don't accelarate strong, I don't go above 90 klms (70 miles) per hour because I want to have fuel economy. HYUNDAI cars generally may be cheap to buy, seems to have enough good technical specifications and they're good looking. But I believe its not worth because: a) it has poor construction quality, b) it appears often mechanical and electrical malfunctions, c) the fuel consumption usually is bigger than this described by its book, d) it has expensive genuine parts so an EXPENSIVE SERVICE, e) it burns lots of oils inside its engine (so, I have to carry always Oil with me). The cost to fix it is very big. f) when I drive I hear sounds and cracks? from the main body and the plastics of the car. In the long term, I EXPERIENCED ALL THESE PROBLEMS. My opinion is absolutely NEGATIVE for HYUNDAI generally. When I will have to replace my car, I will not buy a HYUNDAI again (not only Accent, I mean any HYUNDAI). That's for sure! Don't make the same mistake I made. It's wasted money. The money that you earn by working hard. If HYUNDAI had quality, it would have it in 1998 and today (as a principle). Often, the quality is better when someone has an older model, because every car industry by the pressure of lower cost, reduce the quality year by year. In the other hand, when a car factory is new in the game (as HYUNDAI was in 1998) makes better products because the Industry is not known (famous) and want to have costumers. As the years passing, they reduce the quality because they gain fans. Fans have no brain. They want tell you the truth: they are fans. So, do not take HYUNDAI. Take any car, but first search the Internet for the owners opinions, reviews, problems etc.. And consider very serious the Warranty (the longest, the better). And because some guys say that Hyundai may be had low quality at 1998 but nowadays make improvements and has good quality anymore, I will say to them that: If HYUNDAI had done improvments in the quality of its cars at the last decade, then why the resale value of Hyundai cars is still very low? Anybody can say anything. I say that Hyundai cars are not worthing, someone else says they worth. How someone can know who is true? I will tell you. The resale value of the cars balances by demand and supply. Someone finds the resale value at the secondary cars market. The whole market is formulating by demand and supply. We have all the Hyundai's owners and all the possible buyers. If we consider that demand is stable, we have the unstable factor supply. The resale value is very low. WHY? Because the total of the already Hyundai owners are not sutisfied with their Hyundais and so, they want to sell their good cars and accept the low value that the buyers of the secondary market give them. Otherwise we can not have a low resale market value. The whole market shout to us that Hyundai are not good cars. That's why they don't have good resale value. If they were good cars (today, not in 1998), their owners would appreciated and they wan't like to sell them. If they wouldn't like to sell them, the supply of used Hyundais would be small and... magically... the Hyundais would have better resale value. And we are speaking for today, not 1998. ---> Look always for negative opinions. Because those that have negative opinions they have nothing to gain from that. I just tell you that Hyundai doesn't make good cars and I win nothing from that. If someone tells you a positive opinion, maybe, I just say may be, have something to gain. May be is working for Hyundai, may be he is trying to sell a Hyundai, may be wants to justify his choise of Hyundai and wants to feel nice... Conlusion: Negative opinions worth more from positives. ---> As for all these top positionigs and awards from some organizations to Hyuandais, that some guys tell us, I simply discredit them. How do I know that they are real tests and these organizations have nothing ta gain, even if they are non-profit??? (advertisements, hidden payments, etc) So, my opinion: Hyundai didn't have quality at the old days (1998) that noone knew that korean automaker. Now, Hyundai makes cheap cars, that seems good. But they are not. If they hadn't quality yesterday, they will have not tomorrow. It'a a matter of principle. Or you have or you have not... As I said before, today they have funs (= no brain) that willing to follow them (because Hyundais are cheap, seems good and they're good looking). And if you have today any car of any brand, new, it will be in a good condition for 5-6 years. What happens after that? That is the Question. I believe that Hyundai they weren't and they aren't good cars for someone that wants a car for 10-15 years, as a usefull tool and not for a toy and short term period of 4-5 years. Finally even I have not drive a KIA, I believe that they are the same bad cars as Hyundais and the reason for that is that HYUNDAI and KIA are the same Group. So, and because Quality is a matter of principle, I'm sure that as Hyundai doesn't have, so and KIA. So be carefull!!! Away from them!
Reviewed Aug. 19, 2008
I have a Hyudai Sonata 2004 with 13,000 on it. In April the brakes failed and had to be replaced along with the rotors, timing belt and serpentine belt at the cost of $842.00. What a shock as I take very good care of my car. Now , this month the car FAILED the STATE INSPECTION because the ON BOARD DIAGNOSTIC indicated two emission systems are NOT READY. THey tell me the only way to fix it is to drive it continually which is what they are doing.One system reset but the other two have not. It seems they do not know how to fixit. They did lend me an Elantra, have been very polite but as of Aug 19 my car has been in the shop FIVE DAYS with no end in sight. I do not want all this mileage put on my car and now think they will never fix it. I am really sick and upset as I just paid it of. I think they are being disingenuos>
Reviewed Aug. 18, 2008
Involved in 50mph car accident. Front airbags did not inflate at all. They just popped out and smelled something burning.
Reviewed Aug. 17, 2008
I had a new pully installed so I thought on my 2003 Hyundai Sonota mileage 50,000 I purchased the car new 5 years ago,at a different Hyundai dealership, the pully was under warranty. At the time of service 02/08 the service rep. suggested that I get a new timing belt,this is not cover by the warranty cost for this service $600.00 I am on a very limited budget and declined this service for now. I just wanted a new pully so that the squealing sound that I heard every time I started my car would stop. I had the belts replaced in 01/2008 I took a day off from work to have this 30 minute job done, this was after I left the car a week prior,I had to get a ride back and forth only to have the Sussman Rep. tell me to bring the car back in a week. After the pully was installed I still could hear the squealing sound, I took the car back to Sussman only to be told it was the cold weather that was affecting the pully and again pressure to have the timing belt service done. Now it is the summer months and the squealing sound is worse. I called Sussman 08/16/2008 and again the Rep. said maybe you need the timing belt replaced I took the car at my expense to Pep Boys and to a neighorhood Service mechanic only to be told that it was in their opinion that the pully was never replaced. I'm a fifty-five year old women with very limited car repair experience. I feel that I was scammed.I purchased the car new for the warranty and the 1st time I try and use it Sussman Hyundai pulls a trick like this. Very disappointed with this dealership and there customer service dept.
Reviewed Aug. 15, 2008
My husband, two children and I were involved in an auto accident on Thursday, August 7th in our 2003 Hyundai Elantra. A lexus ran a flashing red light and we t-boned him. My husband was driving between 30-35 mph and our car was declared a total loss by our insurance company. However, none of our front or side airbags deployed. I have contacted Hyundai about this issue and they are going to have someone look at the car to determine if they failed but I know they did and I hope they will take care of it. I guess we will wait and see if they take any action.
Reviewed Aug. 12, 2008
I purchased a 2008 Elantra, when I signed the papers the payment was 450.00 a month I told him I could not afford this price he said make 2 payments and come back we will refinance the loan. I went back like he said and was told I could not refinance for at least 1 year.I also asked him to take the car back and put me into some thig cheaper he said he couldn't do that either I am stuck with a car I can't afford. Please help other wise they are getting it back by voluntary repo.
Reviewed Aug. 11, 2008
I received a letter from Hyundai Motor America regarding a RECALL on 2006, 2007, 2008 Sonata's stating the Vehicle's Passenger Air Bag Off illuminates while the right front seat is occupied by an adult. I made an appointment with Angela at Pride Hyundai and mentioned I received a letter from Hyundai for a RECALL and made an appointment for Monday (8/11/08 @ 9:00). My husband brought the car to the service department and they told him he had to supply a person of 100 lbs to resolve this problem. The letter I received doesn't state anything about bringing a person for this test. If Hyundai knows they have a problem with the passenger air bag off light they should have the equipment to TEST this problem and it should not be my problem to FIND an Adult under or about 100 lbs, and my car will be tied up for 3 days with no loaner. I'm a working parent and need a car to get to work.
Answer: Hyundai can put 100 pounds or less of weights in the passenger seat and repair the problem. The weight does not have to be a breathing person. Your dealer knows this.
Reviewed Aug. 10, 2008
My airbags deployed in a very low impact accident. There was not any damage to either car. Hyundai would not cover under their warranty. I have group with several other hyundai owners and we have launched a website to gather more people that have excperienced this problem.
I have a brand new Hyundai Tiburon with a fully blown dash and steering wheel.
Reviewed Aug. 1, 2008
took car for service technician noticed a softball size hole in the front right hand side of the subframe of my 2002 hyundai sonata gls. I am affraid to drive this car due to the article and accident reports i have read. What can I do about getting this automobile defect corrected?
Reviewed July 31, 2008
I complained about the SRS air bag system on my 2002 Sonata having been in for repairs ,due to high resistence or poor connection under drivers seat.This problem has happened on and off for around four years without being solved.The last time I was charged $211.86 and eight months later I had the same problem,the dealer said the repair was warranted for only ninety days.When I complained that this was an on going problem and not a new failure he agreed to reset the code, but wouldn't repair it.They didn't charge me for this service but the next time it gave me trouble then they would deduct the repair cost of the last time it was fixed($211.86)towards the price of a new wire harness if needed.It appears the Hyundai service people don't know how to correct this condition.Also this type of failure is common with the Hyundai Sonata from what I read on the internet.The failure code always comes up as B1378 trouble under drivers side seat.My complaint to the Hyundai Company was answered, that if I didn't care for their responce of it was most likly debris under the seat causing the failure I should take them to small claims court.It looke like I never buy another Hyundai car again,I did buy three of there cars since 2002,my next car will not be theirs for sure.
Reviewed July 30, 2008
this is an updated. I wrote a complaint earlier today about a problem that i had with my transmission. I would like to make an update on my experience. I just received my car from my dealer and it working nicely now. They replaced my sensors and generator those were pieces that came with the new transmission but they kept it because they thought mine were goods. But of course I understand . Anyway i have my car now it working like new finally. I'm satisfied with the result. They gave me my keys with a smile and it costed me 0.00$ this time.
Reviewed July 30, 2008
This is in regards to my sister-in-law's car. It caught fire in the parking lot where she works. She was called over PA that she needed to go to the parking lot. There, she saw the fire department at her car and they needed to make a large hole in the hood because they could not open it and smashed the driver's side window to put out the fire that was apparently in the car also. The car is still under investigation as to cause of the fire.
The car was ultimately taken to salvage. So it's a total loss from that standpoint. The insurance co. offered a settlement and they will deduct the $6000 she still owes and minus a $500 deductable. To replace the car she will have to pay someone more profit ($2000?)over and above what the car is worth. The insurance will go after Hyundai and if succesful, my sister-in-law gets the $500 deductable back. Shouldn't Hyundai be responsible for fully making good on her loss and all the inconvenience and mental suffering (assuming a Hyundai part failure, design or other defect is responsible). The insurance settlement is what she pays premiums for.
Reviewed July 28, 2008
Bought 2001 Sonata in 2007 (used)with a new inspection sticker. In 2008 looked under car and saw that the k Frame was rusted. Took it to my mechanic and he said that the k-frame was gone. It was rusted to the point ware it needed to be replaced. Called the dealership where it was bought and they told my wife that it had passed inspection when we bought it. They said that the only thing that they would do was take it in on a trade towards another vehicle.
Result that it would not pass inspection and that our only options would be to repair it at our expence or use it as a trade in towards another car. We paid cash at the time but as the economy went down hill we do not have the cash and can not afford a monthly payment. We purchased it hopping that it would last us a few years without any major expenses.
Reviewed July 28, 2008
I have a 2000 Hyundai Sonata with 128,000 miles on it. Last weekend I noticed some steering problems: the car squeaked when I turned the wheels to the right, and the steering wheel had to be turned 45 degrees to the left in order to drive straight.
As I was slowing to stop at a stoplight, the car made a screeching noise and the right front wheel broke. It was tilted so the top of the wheel leaned in underneath the body of the car and the bottom leaned toward the outside. It had to be towed, and the mechanic said that the right front frame of the car had rusted through and the wheel had detached. The frame replacement costs would have equaled or exceeded the value of the car, so I am purchasing a new one. I have found several websites detailing rust problems in early-2000s Hyundai Sonatas, and my car's frame had rusts in the same spots as other reported cases.
Reviewed July 28, 2008
I own a 2008 Hyundai Sonata. This car has a know problem with the front passenger airbag deployment (they just recalled 390000 cars). Somehow my car is not included in the recall and I am at the merci of my dealer, who says they cannot do much without a recall. Car is in the shop now and I don't know what the dealer will do, but when I dropped of the car they said they cannot do much without a recall. The customer service rep tells me she does not know why my car is not being recalled and basically I'm out of luck. Hyundai says, try your luck with another dealer! Basically, they are sending me back on the road in an unsafe car. My wife refuses to sit in the front seat. There is a know fix (computer programming).
Reviewed July 26, 2008
I am writing in regards to my car and an issue I have encountered. I was driving to work on Tuesday, July 16,2008 . I came to a stop and could not go anywhere but to the right pulling my car. I could only go front and back but could not turn my sterling wheel. I had to have my mother take me to work I ended up late. My mother had to wait for tow truck. They towed it to local garage.
The mechanic/owner said in all his life he has not seen this. He is willing to sign a letter or do what he needs to for help. The lower control broke in half it rusted so bad. The passenger side one is not far behind and he is replacing it this week. I have not had a car sinc then. My car is only 6 years old. This should have never happened. This put my life in danger and I could have lost my life. This has caused me alot of money, stress and anxiety. I am looking for your help in this situation. I called to see if you would help me cover this and you blunty told me my warranty was expired. You would not have anything to do with my sitauation even though your product failed.
This should have never happened. My life could have been lost if this would have happened on a highway. I would like to settle without taking legal action. i have missed work and have been late. My family has been trying to help me get to and from work by leaving early or taking me. I have not seen the bill from mechanic as of yet until the work is complete this week. Thank you for your time
Reviewed July 24, 2008
Brand new car started making squealing noise (only has 3500 miles) and I was told the water pump is bad and needs to be completely replaced. Water pumps arent supposed to go bad at this low mileage
Reviewed July 23, 2008
I have purchased a i10 Magna from the Sawan Motors Panipat Haryana on 28th Feb 2008. I faced the problem with this dealer from starting. Below are the details of the problem: 1. Regarding the Booking Amount: I have given a cheque of Rs. 10000 at the time of booking. The Cheque is of ICICI Gurgaon Branch. They submitted that cheque in Panipat branch and cheque was dishonoured from Panipat branch and they have taken Rs. 10000 from me by cash and cheque was also cleared from Gurgaon Branch. To give me back Rs 10000 thay have taken 1 month and everyday said call us tommorrow.
2. Regarding the Bill of the i10: To give me back the bill of i10 they also said call us tomorrow and taken time of 15-20 days to give me bills of i10. 3. Discount Amount Problem: I have taken the i10 on 28th Feb 2008. Previously i had the Maruti Alto. I sold that Maruti Alto and submitted all the required documents for the Exchange Bonus to Sawan Motors Panipat before 25th march, 2008. but upto now I have not recieved any Discount amount cheque from Sawan Motors Panipat. I am calling to Mr. N. from Sawan Motors from last 20 days. He said from last 20 days call us tommorrow and sure we will give you cheque next week.
Today i called Mr. N. in morning, he said your cheque is ready. Collect your cheque today. After that i went Panipat from Gohana (50 Km) to collect the cheque and after reaching there he said your cheque is not ready. Now they are denay to give me the exchange bonus. Please look on the Point No. 3 and take the appropiate action and revert me back ASAP.
Reviewed July 17, 2008
We bought a 2004 Hyundai Accent, used, with the 50000 mile warranty. At about 40000 miles we noticed that when driving on the highway and passing another car, in other words when accelerating, the automatic transmission would slip out of gear with a noticable jerk and overrev the engine before shifting into a lower gear. At times it would also not shift into overdrive. We had the transmission checked an serviced at a Hyundai Dealer in Las Cruces, NM, and then again about 4 months later at a Hyundai Dealer in Fort Lauderdale. Despite our insistence that there was definitely something wrong with the transmission, we were assured there was nothing wrong with it. We are presently on an extended vacation in Mexico and while driving through the country, the transmission gradually got worse to the point where it would not shift into reverse. After consulting a mechanic in Guadalajara, we were told the problem was mechanical and we needed a transmission rebuilt kit. Hyundai does not have a dealership in Mexico and Hyundai USA is not allowed to ship parts to Mexico. We contacted Hyundai Roadside Assistance and were told to tow the car to the US border (about a 1500 mile distance!!) Hyundai also told us that these rebuilt kits are useless and we should invest in a new transmission. We feel that Hyundai is very much aware of transmission problems and our transmission should have been repaired before the 50000 mile warranty expired. I our opinion, Hyundai avoided the repair at their warranty expense by denying that there was something wrong with the transmission
Reviewed July 17, 2008
My front passenger wheel was tilted and rubbing on wheel well, took it to firestone to have it checked out and they asked if I had been in a flood. The whole subframe was rusted out,on the right side the bolts holding up the right axle were gone frome rust, there was a big hole where they used to be.Luckily my wheel did not fall off before I brought in.
Reviewed July 16, 2008
My Hyundai Tuscon has 30,000 miles on it and started to make a clunk sound when putting it in drive. The service department came back with a missing motor mount screw and stated that it would take $420 to fix the issue. With the exception of oil changes, the dealer is the only one to work on the vehicle. They claim that someone else has been working on the vehicle and will not honor the warranty. $420
Reviewed July 16, 2008
1999 Hyundai Sonata GLS Sub-Frame rusted causing front passenger side wheel to collapse. Ken Dixon Hyundai located in Waldorf, Md estimated that the repair will cost me $3,500.00 dollars and that the repair is covered under Hyundai 10 year, 100,000 mile bumper-to-bumper warranty. This is rediculous because this appears to be a manufacturers defect thereby clearly failing to honor their dealer warranty. I would like to contest this decision and seek assistance from your office in resolving this situation with Hyundai of America and their neglecting to honor their own warranty.
Reviewed July 15, 2008
Both of my daughters were involved in a roll-over accident in their 2006 Hyundai Tucson. They were hit in the rear quarter on the passenger-side of the vehicle. The impact caused the Tucson to roll-over several times. None of the airbags deployed in the accident. In addition to the front driver and passenger airbags, the vehicle was equipped with side curtain airbags. Thankfully, my daughters escapted with only minor injuries, but I cannot believe that not one airbag deployed given the severity of the accident. I spoke with the manager at the Hyundai dealer where the vehicle was purchased and was told that the bags did not deploy as a safety measure to reduce further injury and because the vehicle was not struck directly in any of the areas affecting the airbag sensors. That just does not make sense. Why even offer airbags if they will not deploy in severe accidents?
Reviewed July 15, 2008
2005 Hyundai Accent- bad paint job. Large paint chips on front bumper (replaced under warranty) and THREE large paint chips on drivers-side mirror. Numerous stone chips and pinpoint rust spots. Was told by the dealer that this was brake dust.
Reviewed July 15, 2008
i went to himgri hyundai located in shalimar bagh for my car bumper repair for which i paid Rs.2800 and they indeed made a small minor bend on my bumper after they painted. secondly,when they painted some worker finger prints are on the paint whcih leaves a bad impression my new car and clearly visible. they ignored and were not ready to listen. this is really itching me.i paid them whole amount and still i cant get the quality. i was ignored and was given wrong commitments for future
Reviewed July 9, 2008
i have a 2000 hyundai sonata with only 152000kms and in mint condition except for the fist size hole on the right side of the subframe and i took it in to the shop for them to tell me that the control arm is about to break and if i dont get the frame fixed the motor could drop. i've investigated the matter and found alot of people with the exact same problem. is there a recall on it or what do i do to get it fixed. its only an 8 year old car and the rest is in new condition please help.....steve gillard
Reviewed July 8, 2008
My daughter and three of her friends were on their way for a day trip. They said they heard a bang sound, and the next that they can remember, the car flipped on it's side, and hit 3 parked cars. After taking pictures, and examining the car, I found that the lower control arm on the right side had snapped. The car was just inspected a week before the accident. There was no sign of driver error, and my daughter said that she had just started to accelorate from a stop sign. She said the car was going between 25 and 30 mph.
Reviewed July 7, 2008
Transmission continuously slips in to limp mode code p0720 = output speed sensor malfunction. I have replaced this twice and the problem came back both times. I have read countless forums about this problem. Some people have claimed that the vehicle gives the code for the wrong sensor meaning you should replace the input speed sensor instead. I am a ASE tech with 10 years of service and I feel that Hyundai MC should consider a recall with the staggering numbers of their autos with this same problem. I feel that this is a safety concern and with a driver that is unaware of what this problem can cause a car to do could very well end up in an accident.
Reviewed July 1, 2008
I purchase a new 2008 Hyundai Elantra and in less than 30 days, my car started having trouble. I called for roadside assistance and it took 6 hours for someone to get to me after I was told it would take one hour. The problem is not only that they came late but the contract company did not call not once and kept giving me a time when they knew that they were not coming on time. Also to make it even worst....I spoke with the contract driver operator and they told me that my car would get to the dealer before they close as 5:00p.m and they did not show up to my location until 5:30. The dealer refused to see my car until monday and when I spoke to them on Monday they said that they will not be able to look at it until Tuesday morning. My car started work and I drove to work on Monday but monday afternoon I car was gone again and I had to call to get it towed. Again, I was having problems with the roadside assistance because if though my car is covered, they told me they could not get a contract person to me and they could get someone only if I paid for services. After yelling, and screaming, and two hours later, someone finally come to get my car. My car is new and if I wanted it to break down I would have purchased a used car. I tried speaking to the people at the dealer and they cannot help me....they said that it is out of their hands. I also spoke with the service center this morning and they cannot give me a rent a car because they have none and they dealer still won't return my call. I do alot of communting between back and forth and I need my car.
Reviewed June 30, 2008
Shortly after purchasing a 2006 Sonata,we noticed that while my wife was in the front passenger seat the warning light was on saying the seat was inactive. A couple of months of ownership, we notice the warning Passenger airbag not engaged we reported it to the service manager and he told us they could find nothing wrong at that time. Several times since we have been in for dealer maintenance and have complained about this condition. On our last visit around the 1st of May, we were told a recall was forthcoming and we would be notified by the middle of June. It is now the end of June and still no action has been taken.
Reviewed June 29, 2008
Purchased New Hyundai Sante Fe on March 4-2008 Air Bag lite problem April 3, April 23, May 21 dealer unable to repair.Hyundai Canada representative ordered new harness for wiring. No improvement after install on June 17/2008 June 28 lite is on again car taken immediately to dealer Service manager unable to resolve problem and referred us to Hyundai Canada Customer relations at 1-800-461-8242. No contact as this is a weekend. No further repairs will be allowed to the vehicle as it is not able to be fixed. I demand a Full refund and compensation . I will have a lawyer contact Hyundai for future discussions. This vehicle has been faulty since its delivery to me at Hyundai in Langley BC Canada. After 5 attempts to fix the vehicle even the Service manager is at wits end.
Reviewed June 27, 2008
Huh? I experienced sudden the dreaded "diving and dancing" tachometer, too. The truck also moved itself down to second or first gear and I had the "dead" gas pedal and insufficient power spasms. Moving into N and revving a bit seemed to help reset it for a spell. Without the Engine icon lamp being lit, our Service Manager was stumped, becasue the computer stored no trouble codes in its memory. (Engine just breaking in? he offered...sorry, no.)
I also experienced the pinging of engine valves going uphill or under moderate accleration. Fianlly, after filling the tank with gas, we got the lamp to light. We were trying to rule out the dreaded Fuel Purge Control Valve.
After the "check engine" lamp finally came on, we went to our dealer and the codes #300, #302, #303, #350 came up after he plugged it in. The codes meant that the number 3 cylinder was not getting ignition spark due to a "fried" Ignition Coil Pack, which caused "arcing".Arcing is a fancy term that means it shorted and disrupted the electrical charges for the other cylinders. No spark, no go. We already had new platinum plugs inserted at 32k, so that made sense. The new plugs kept us rolling when the coil acted out, so lucky thing. Once the ignition coil module was replaced (1 hour), we were running smoothly again.
I recommend asking your Hyundai dealer or trusted mechanic about this Ignition Coil Pack fix when you encounter similar symptoms and headaches.
Reviewed June 25, 2008
2 days ago at 4pm my car died at a stop sign my son says look mom at the smoke i did their was smonke the car was overheated this is a 05 paid off under warranty never has had ever no problems whatsoever, no light at the panel ever went on, i prosided to drive 1/2 blk. and pulled over and parked the car did not want to start but did to get me their. called my husband he came and put water in it waited a while and drove it to the dealer 10 mins. at most away.one thing i forgot i thought this was all about the air cond. because it was the only thing that had acted up about a month ago the air cod. would not work when it was in park then 4 days ago it did not work at all so i thought the overheating was dued to the air cond. anyway i left it at the dealer yesterday about 10am keving calls and says the engine blew up and i need a new car and that the car was never serviced except when he did it last in july 06 at 15,000 miles and now its 43,000 miles app. then he said bring me 4 receipts and prove that you had oil changes, i looked for 4 hours got them and brought them to him. he called me at 3PM and said he smelled them and they smell new and everthing looked fishy to him and the boss looked at them and they still will not fix the car or touch it he acused me of making them up and states the car has a filer in it maker-hydanui, i said how do you know that my mechanic did not go to another hydani dealer and bought a filter form someone else he said well thats possible. bottem line they will not honor the warranty and put a new motor or fix my car says its due to my neglect of taking care of the car.please help
car does not run
Reviewed June 19, 2008
My vehicle broke down today on the way to work. I was 30 miles from home, and still 20 miles from work. Roadside assistance was called and I was informed that a tow truck would be there to help me, free of charge, as per their warranty. I was informed by their representative that the truck would be there in 2 hours, and would tow my vehicle to the nearest Hyundai dealership-Hyundai Advantage of Hicksville free of charge. My brother-in-law is a mechanic, therefore I have him do all repairs on my vehicle to keep costs down. I contacted Hyundai Advantage from the scene to ascertain their address, so my brother-in-law could have his tow company respond to their location. I was asked in a loud, abrasive manner by Frank, why are you sending your car here if we're not doing the work? I informed him that roadside informed me that this was the closest Hyundai dealership that they could tow the vehicle to, as I was still far from home and work, and needed to continue towards work. I was abrasively informed that they would not accept my vehicle at their location unless they were getting paid to do the work on the vehicle. When I asked how much would they charge to let me know what was wrong, I was told $99 per hour. I already know it's the fuel pump, and I would pay much less for my family member to do the work. At no time was I ever told that Hyundai would only tow the vehicle if they were doing the work, and it does not state that anywhere on my purchase agreement. The only limitations state 5 years, unlimited mileage. when I called back Roadside assistance to inform them of my predicament, they said the best they could do was charge me $105 to tow the vehicle to my brother-in-law's house, but I had to give them my credit card info. on the phone. I was apprehensive of giving them my credit card info. when they were subletting the tow job out to Precision Collision at (718)441-1899. I called Precision Collision direct, and they stated no one ever called them about my tow costing $105, and that I would have to pay them over $300 at least for them to tow my vehicle. When I contacted John at roadside assistance again, he stated I was locked in for $105 as long as I gave him my credit card info. over the phone. Being that I was already 3 hours late for work, I agreed just so I could get to work. When I called back to confirm, I was informed that Precision Collision had cancelled their agreement to come get me. This was 3 hours after my initial call, when they stated it would be 2 hours. I was then informed that because I was on a limited use highway, they were having trouble getting me someone else. I was 2 blocks away from this limited use highway which I was informed was the Long Island Expressway. It was now 6:00 PM, and I was still at the same location since 1:30. I cancelled my tow request and had to call my own tow company, which cost me $175. I would also like to make complaint against Precision Collision @(718)441-1899.
Reviewed June 18, 2008
I have a 2003 Hyundai Elantra GT. Last winter, I was driving and noticed a strange smell. Even though my emergency brake was down, it was engaged. This caused damage to my brake pads and rotors, they had to be completely replaced. Even though this was CLEARLY NOT MY FAULT (the brake was down, I put it down before I started driving, but it was still engaged) I was told that nothing was covered under warranty and that I had to pay for everything, which ended up being about $500. The reason I was given about it not being covered under warranty is because they RECOMMEND you to have your emergency brake serviced at 45,000 miles (not required for the warranty however), and since I hadn't, they were going to charge me. This happened at the Brown's Hyundai in Manssas, VA, they were rude and I will never go back there. A month later, the exact same thing happened, on the morning of my grandmother's funeral nonetheless. I put the emergency brake down, started driving, and realized it was still engaged. I was out of state so obviously had to go to a different Hyundai dealership. I had the original work order and receipts from the first dealership, but they still charged me for EVERYTHING AGAIN. Another $500. This ended up costing me over $1000. I can't even begin to see how an emergency brake that malfunctions and causes other kinds of damage to the car would not be covered under the 10 yr warranty. I will NEVER buy a Hyundai again.
Reviewed June 17, 2008
I own a 1999 Hyundai Sonata, V-6. It has around 137,000 miles. Last week, I had to stop suddenly to avoid running a red light. My right wheel came lose from the frame. Thankfully, I was stopping and not going a fast rate of speed. I had to have my car towed twice, once to the wrecker yard (because it was around 10:00 at night) and then to the Hyundai dealership. It still remains there.
Hyundai is currently deciding if they will fix it. My greatest concern are other Hyundai Sonata owners who may be seriously injured or killed. Why has there been no recall?
Reviewed June 16, 2008
2002 Hyundai Elantra GLS airbag light illuminated with no prior accident. Dealership stated Airbag system jus will not function. It cannot open airbag. Per SRS code, Airbag Module is no longer working. $560.00 to replace. Car is 5 years old granted, though it only has 19,500 miles on it. Warranty Module and wiring appear clean, with no obvious wiring shorts or issues. No moisture detected. No broken wires. No fluid spills from cup holders. Big safety issue. I see on your site where other owners of same car had airbag deployment for no reason. Huge safety risk. As I see, I am not the first with this issue. Hyundai should investigate, and if appropriate, replace module or problem causing agent.
Reviewed June 10, 2008
I purchased a Pre-Owned Certified Hyundai Elantra on 9/1/08. The vehicle broke down 3 weeks later in September, then again in October, then November, & alomost every month since then for the last 8 months of owning the car. The car has had problems from not starting & having electrical wires to the engine & battery replaced, to the check engine light turing on every month because the car needs oxygen & coolant sensors replaced. The dealership has been rude, hasn't returned calls, & said they are not responsible for the car. Today, June 10, 2008, I took it to a different Hyundai dealership. They told me that the car I bought did not have the 60,000 mile maintenance needed to be sold as Certified Pre-Owned, & it will costs $1500 for all repairs, including timing & drive belts. I have put a complaint in with the BBB, Hyundai Corporate America, & now with Consumer Affairs. I beleive the car sold to be is a Lemon, defective, & should not have been sold as a worry free certified vehicle. The dealer charged me for the 140 point inspection as time of sale stating all worn parts were replaced, & service to make the car like new was done on it. Yeat just 3 weeks after purchase, & every month after that the car has broken down, had the check engine light on, or sounds like it is falling apart.
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Reviewed June 10, 2008
Sudden collapse of right front suspension system of my 2000 Hyundai Sonata while in parking lot on June 6, 2008. Wheel off of tie rod. Car had to be towed to above dealer. Found out shortly thereafter on Internet that this model car has an known defect from years 1999-2002. Car is 8 years old with 123,000 miles. Lucky I was not on road or else could have been injured or killed.
Reviewed June 6, 2008
My 2003 Elantra stopped dead and I replaced the battery. 2 days later it died again. I called Roadside Assistance and was told a tow truck would be there in 30-40 minutes. Of course it took over 1-1/2 hours. He couldn't recharge the battery enough to drive the car to the dealership, but refused to tow it there saying he had other things to do. After arguing, he agreed to come back later that night and drop it off at the dealership. He also informed me it was the alternator causing the problem. The next morning when I called, the car wasn't there. It was finally explained the gate had been locked around the lot and when he got there he couldn't drop the car off. Finally the car arrived.
I told the service man Robert, that the tow driver said it was the alternator. He said it would cost $145 for diagnostic no matter what. 8 hours later he informed me 1. they had to recharge the battery and that used up the $145 for diagnostic, and 2. it was the alterntor. I asked why it took so long. No response. It wasn't covered by warranty. Then I was informed it would cost 390.00 for the factory alternator and another $116 to put it in and being that it was Friday before a holiday, they couldn't get to it until following Tuesday. I was surprised at the cost of the alternator and was told "Welcome to the World of Cars."
I called to complain. I was told Hyundai sometimes does good will compensation for customers who have had bad experiences. And I should hear back within a day. It took 2-1/2 more days. I finally found an after market part and brought it into Hyundai. I was not called until the morning and when I asked when the job had been finished, was informed the previous day and someone had spoken to me. I told Robert no one had called me. Since the dealership doesn't offer loaner cars, I wound up paying $200 for a rental car.No response from roadside assistance. Of course good will compensation was denied. Upon paying the bill Robert told me if I gave him and his department a good review, I could get a free oil change.
I gave a low review to every when called with the survey. I had no idea the information and who complained would be given directly to Robert. The next day he called me on my cell phone to tell me he was very unhappy with my review and felt it was unfair. I told him this call was inappropriate, and when he started arguing with me I told him goodbye. I called to complain again.Two days later I was informed the case was closed. No action would be taken, no apologies send.
I can no longer use that dealership. And an angry employee has my personal information.
1. Horrible customer service2. A survey which should be taken in confidentiality was made available to the complainee.
3. Inappropriate and illegal accessing of my information by this person resulting in a harrassing telephone call made from his work place (which I question would have been made if I were a 6' 2" man.)
4. No way to take this complaint further.
I will never buy another Hyundai and will express my displeasure whenever I can.
Reviewed June 2, 2008
While driving down the highway the front wheel on the passenger's side broke loose from the frame of my 1999 Sonata. My husband was driving at the time, at about 30 mph. Luckily, he was about to turn in to his workplace. We are still trying to find a frame that is affordable to fix this problem. What can Hyundai do if they wish to continue to sell more vehicles?
Reviewed June 1, 2008
I was driving my car home from Boston MA when the engine shut off and smoke started pouring in through the vents. I pulled over and opened the hood to find a fire burning behind the engine. The insurance company said that it was caused by and electrical problem in the wiring harness. It's been two months of jumping through hoops and still no determination on whether it's covered under the warranty. I've called repeatedly and each time they tell me that they have someone covering my case call me back.
Time after time they fail to return my calls. It's been two weeks since hyundai hired a third party investigator to look at the car. His report was submitted to hyundai but still no progress that I'm aware of. My car is an 07 hyundai sonata leased in june of 07 and had just under 10,000 miles on the engine. I've been making car payments since and don't have the use of my vehicle.
Reviewed May 29, 2008
It all started on November 3, 2007 when my car would not start, I had to jump my car and drove it to Burns Hyundai. I had also noticed that my air bag light had been on and mentioned it to the mechanic. They called me later in the day to pick it up and told me it was a battery which they replaced at no charge. I drove off and the air bag light was still on but I thought it would eventually go out. Then about the first week of May the car was making noise when it was first started and when it went into the next gear, being I work 5 days a week 8-5, I used their so called convenient online request for service, over a week passed and I received no response, I finally squeezed in a phone call on May 22, 2008 and scheduled for a drop off that evening, I was contacted by Mike from service around 10 am to discuss what I would like them to do, I wanted my two brake lights replaced, an oil change and to find out what was causing the noise when I started the car, I also mentioned that the air bag light was still on from the last time I had my car there in November. He offered the 30,000 mi service for $399 which only included some filter changes and inspection of other areas, I requested only to work on my original request. I called Mike later in the day to check on my vehicle and he stated that the engine needed to be taken apart because they did not know what was wrong with it, he stated that it was a 6 hour job and he will be in all day on Saturday, he also told me that the cost to take it apart would be around $570 that if it were covered under warranty, Hyundai would take care of it. Obviously I could not imagine them not taking care of the problem since my car only had 35,900 miles on it. I called late on Saturday, Mike told me that his mechanic did not finish taking it apart, still did not know what was wrong but suggested to have my maintenance records available, he also stated that he would probably need the car till at least the following Tues or Wed. I received a phone message from Mike on Tuesday around 10 am and had my husband call him back. At that time he suggested a new engine, he requested the maintenance records and he would have his rep review it for the warranty coverage. My husband went to the auto shop where we had some of our maintenance done and got a copy of the history, I then faxed it to Mike's attention on Wednesday morning around 9am. He then contacted my husband that he received the records by about 9:30am. He then called by noon with the news that the rep denied the warranty coverage and they wanted to sell a new engine at the price of $8000 which would then renew the warranty for 100,000 miles (which at this point we know that they do not hold up their end of the warranty) Mike then offered to sell a used engine with 9000 miles on it for $3750 plus tax but would only guarantee it for 90 days. My husband stopped at the dealership on the way home and took pictures because we felt like we were being taken advantage of by this service dept/dealership. while he was there a supervisor of the service dept mentioned that this is not the first time that they had seen this type of damage brought to their service dept. We are now afraid to mention things to Mike in fear that he will do additional damage to our vehicle, we are at a standstill and need any kind of assistance you may be able to provide.
I
Reviewed May 28, 2008
I had booked my car no I 10 RC 897 sceduled for first servicing on the 15th May 2008, but came to know on 15th Morning that work shop is already over booked cannot lift my I 10 for servicing.I was given a date of 20th May 2008 the time the driver had to lift the car was 9.30am but turned up at 12 noon after I reminded Mr Prashant.
Today my 2nd car santro was to be lifted for secdule servicing of 6 months car no DL3CAP8318 unfortunately no one turned up till 12 noon, I reminded Samara Hyundai and got a surprise that the booking was not taken. The name of concerned are mentioned who were rude could not give me proper reason in fact refused to even give the name of GM & the number, with great difficulty I could get his name and numberit seems that they didnot want that the matter should reach him but Mr Prashant was decent enough to at least understand my problem,
also once the cars are moved out of service centre no one calls up to check the status if the user is happy with service. i am also using maruti car and the routine service is done by Rana Motors do not mind mentioning that the reminders for servicing comes one week in advance , after servicing the status is checked five times in a month. I think the workshops of Hyundai needs training
Reviewed May 20, 2008
Over a year ago when I purchased my NEW BODY style Sante Fe , the PASSENGER air bag sensor turns the air bag on and off when my wife sits in the passenger seat. After we noticed this SAFETY problem, we contacted the dealer, and they tried to fix the problem, but we were told there was NOTHING they could do. The problem still persists. Recently, I have read that the Hyundai Sonatas have been recalled due to a PROBLEM with any ADULT passenger that weighs around a 100 - 120 lbs. The air bags have a faulty sensor. After reading this , last week I contacted my dealer again regarding this PROBLEM, and stated it was time they addressed the problem, and fix my air bag to function properly. I also told them that if they could not fix the car, I would like them to BUY the car back for original purchase price, or replace the car with a model of the same type that was not a hazard to drive. I was contacted by the general manager last week on friday, after talking to him , he promised to call me back today ( monday) and arrange to find a solution to fix my air bag problem. Well, there has been no contact from the dealer today, and I fear I am just getting lip service. I also stated to the dealer that in the event of accident, if the crash was of a severe nature , and if the passenger air bag did not deploy, and injury resulted due to malfunction, that we did not want to even think of the problems that could arise. It is time for HYUNDAI to quit jerking people around, as it seems to me that they have some defective sensors on the Sante Fe models also. Maybe the highway safety commission should RECALL all Sante Fe models to make sure more people are not at risk for a DEFFECTIVE product.
Reviewed May 19, 2008
After we purchased a brand new Sonata, we noticed that at highway speeds the steering wheel shakes. Tha TPMS light was also on. Since we don't live in Reno, we couldn't take it back immediately and we both work days. That weekend, we brought it backack in to have them look at it. They said the TPMS sensor was bad and they had to order the part. Tony told me that we should hold off on the rattle of the steering wheel and the general shake of the car at about 40 mph. After a lot of time on the phone during the week, some of which the assisatant manager at Lithia Hyaundai was very degrading and rude to my wife, we agreed to have the car brought in again. The entire time the staff was willing to make things right. This apparaintly means bringing it in as many times as it takes to fix it, rather than just give us another one off the lot. We brought it in again. and we test drove another one off the lot to make sure it wasn;t just the model of car in general or that we weren't imagining it. They rebalanced the wheels. This didn't work so they chaged out the tires completely from another car.It was now well into the evening and we had to leave. On the way home we noticed nothing had changed and that the car still shook. I called Pete the salesman and told him about it. Pete assured me that they would take care of it. I brought it back the next weekend.I test drove the car with the head of the service dept. Tony, and he agreed that the car was shaking at 40 on a very smooth road and that the steering wheel was indeed shaking. A hyundai engineer and the head of the service dept drove the car. After a lot talking, the 2 decided to try to cahnge out the front axle as thye were actually very unsure of what the source of the problem was. We had to leave the car over the weekend and get a rental. That was at least covered in the warranty. I had to leave town for my job Mohday so my wife drove into Reno on Wednesday to pick up the car. When she picked it up, she noticed a ding in the rear back door of the driver side. Some one obviously opened a car door and hit it. Of course they said they would fix it. Since it wasn't until my wife got off work that she went to get the car, it was past 6 and there was a small amount of staff left, she gave them the rental and brought the car home. the steering wheel no longer shakes, but the car still does. I have to take off from school early and take the car in again. This time to have the TPMS sensor switched out and have them look at the shaking AGAIN! We have filed a complaint with Lithia Corporation and HYundai. We just want the car to run like it should. We are not looking for extra compensation.
Reviewed May 14, 2008
I own a 2000 Hyundai Sonata, in november 2006 while driving approx 30mph My right front tire pulled away from the frame. Upon examination I found that the engine cradle had completely rusted apart. I promptly filed a claim with Hyundai and NHSTa and after 4 months of a battle, I got Hyundai to reimburse me for my repairs. Since November 2006 I have been contacted by 25 different people who have all experienced a failure with the right front subframe rusting apart and actually breaking. Approximately 18 people have been settled with, either Hyundai repairing the car or reimbursing for the repair. Most people have been on the eastern have of the United States. I have been working with an attorney building a case for a class action Lawsuit. We are currently looking for anyone who has had this problem and not contacted me. The NHTSA Number PE08029 is an active investigation that report 40 known failures. I am especial interested in anyone from California. If you own a 1999-2001 Hyundai Sonata I suggest inspecting your subframe for rust. If you are not sure where to look, you should turn your steering wheel all the way to the right. Look where the A-Arm bolts to the frame. You will probably find severe rust. If you do, I would like to hear from you at tntnknbjuno.com Even if it has not failed yet, I suggest taking it to a Hyundai dealer and filing a claim with Hyundai Consumer affairs. My hope is that Hyundai, who has admitted to a problem by paying for repairs will soon address this obvious safety issue.
Reviewed May 13, 2008
Hyundai had many subframes IN STOCK, a sure sign that they know of a problem. Thankfully, the problem was spotted before a serious accident occured. Just another example of a widespread, known, defect in design that can threaten safety and cause consumers to have hidden cost of ownership.
Reviewed May 9, 2008
2000 Sonota 95,000 miles Engine cradle rusted out. Extream failure! Quoted $1600 plus to repair.
Reviewed May 8, 2008
I recently purchased a 2008 Sonata GLS. I believe the money I have invested in the car at this dealership is well spent. The warranty for the vehicle is evidence that the dealership and the company stand behind the workmanship and engineering put into this car. The service department has been very accommodating and the free car washes are a nice addition to the purchase. My wife feels comfortable enough with the people at the dealership to return by herself when she has any concerns or questions. Regardless of who she has dealt with, sales or service, she has always left the dealership feeling like they took her concerns seriously and answered her questions completely. If you decide to buy a car from them please mention that you saw this review.
Reviewed May 7, 2008
I purchased 2 99 Hyundai Sonattas. One for my wife and I and one for daughter. I experienced front frame rust on the passenger which caused steering problems with it. Went to get it aligned and repairman showed me rusted hole in frame. Hyundai Replaced whole front undercarriage. Daughter had hers checked before warranty ran out and Hyundai dealer said it was ok. Within a couple of months while being driven the cars front wheels became inoperable and thank God she was able to stop before a serious accident took place. It is out of warranty but Hyundai is repairing it.
Reviewed May 5, 2008
my 2000 sonata apparently has a rusted subbase. I thought that it needed an alignment, turns out that the subbase is rusted and was about to collapse. Hopefully hyundai will assist with this matter
Reviewed May 3, 2008
The transmission on My 2002 Hyundai Accent completely died yesterday. It currently has about 80k miles. I purchased it used in Laconia N.H. at 30k + miles. I have performed all the required maintanance on the vehicle since time of purchase. The same day (friday 5-2) I was able to drive it to a Hyundai dealership near where I currently live (Hunter Hyundai) near Asheville N.C. They were very professional and when I left the dealership I was told that a sensor was ordered costing less than 200$. At 5:45 on friday afternoon, I received a message saying that the cost to repair my car would exceed 2,600$. I have not been able to reach anyone at the dealership since.
Needless to say, I am very disappointed. In truth, I have noticed a very slight slipping very occassionally almost since time of purchase. I even made more than one attempt to show it to my mechanic in Laconia, but it would not reproduce the effect. I also did not realise how serious this symptom was. Until now this vehicle has been very dependable and has served me well. I have otherwise been very happy with this car. My work requires me to use my vehicle. This situation has left me unable to work. I would very much appreciate a helpful response. Thank you
Reviewed May 3, 2008
I know that I'm probably a sucker for doing this, and that others out there are going to simply shake their heads and say under their breath, well, you live and learn, young man, but I bought the so called Bumper to Bumper warranty with my new 2001 Hyundai Elantra back in 2000. I hedged a bit, and should have went with my gut, and not spent the money. I thought I asked the right questions - What does this cover? What does 'Bumper to Bumper' actually mean?, but the word of a car salesman is not exactly pure. I have yet to find anything that this Bumper to Bumper warranty actually covers. I realize that equipment like headlights and spark plugs shouldn't be covered. But when my wiper fluid dispensing fails, something that has never been a problem on ANYONE'S car, from my experience, it should be covered, you'd think. The fact that I've had it in TWICE to fix it, and it isn't yet after $120 of parts and service, is another issue altogether. I will NEVER get another Hyundai. I left my tried and true Hondas and Toyotas to give Hyundai a try, because I wanted the piece of mind of a warranty. I'd rather pay extra overall, and know how much I'm paying each month, than get dinged here and there with unexpected costs. It's easier to budget. Am I crazy for thinking that? Not only have I been paranoid in keeping up with scheduled maintenance, but my Elantra feels a lot older than the 70,000 miles that is on the odometer. I wanted to love my Hyundai experience. I didn't, and won't ever give Hyundai or warranties that cover nothing between the bumpers another chance.
Reviewed May 2, 2008
I purchased my Hyuandi Accent from Hyuandi-Nashua in 11/07. On 4-23-08, I went to a local shop for a 30,000 mile check-up. They told me that since I had a little over 19,000 miles I did not need that service but it was a good thing I had brought my car in. I had to replace my two front tires because my left from ball joint was in grave shape. Do to safety issues they encouraged me to change the tires immediately and take the car back to the dealer to have the ball joint assessed.
I took the car to Hyuandi-Nashua on 4-24-08. When I brought my car to service they had questioned the finding immediately and said there was no way the ball joint would be worn so quickly. Sure enough within 10 minutes they were retracting that statement. They did not have the part in stock but advised me not to drive the car off the lot since it was so bad. I am a single mother and was there alone with my daughter. There was no way for them to get a part that day but they could have one overnighted. My only option for transportation was to get a rental car.
I called Hyuandi Corporate today (5/2/08) to seek reimbursement for the two tires, overnight charges & rental. They put me on hold and called Hyuandi-Nashua to confirm the information. At first they came back and said they had ordered the part only but did not replace it. I wasn't too happy after hearing this and told them they had better confirm I was not driving my child around in an unsafe car.
After a twenty minute conversation, they said there was no reimbursement period for anything! I asked to speak to a higher level, "You can speak to whoever you want but the answer will be the same." I am a customer service rep for a manufacturing facility myself. I can assure you my customers would not have had to pay for anything that I am being asked too. A warrenty is one thing, Customer service goes far beyond the warrenty.
I'm seeking some help in getting this resolved. I can't believe a multi-millon dollar company can't reimburse me a total of $193.66.
Reviewed April 28, 2008
To the people posting about Sonata sub-frame rust. This is a NHTSA investigation. The number is PE08029. Go to the NHTSA web site, and complain. The call Hyundai and demand action.
Reviewed April 24, 2008
Purchased a 2006 Hyundai Sonata for our daughter. Soon discovered passenger airbag light came on when she (or her mom) sat in passenger seat. Talked to dealership about resetting weight sensor down to a lower weight, and was not only told no, but the service department argued with us that an adult weighing only 120 pounds would be better off WITHOUT airbag deployment, so they saw no problem with our situation!
After contacting NHTSA, I learned the weight settings are all determined by each manufacturer, with no NHTSA control or oversight. Also learned airbag weight sensor settings are NONDISCLOSED information - found no where in the owner's manual, and the dealer doesn't have to tell the buyer (and often doesn't even seem to know). We lost quite a bit of money, quickly trading in our almost new Sonata due to this safety hazard, and Hyundai's very obvious anti-airbag attitude. Also sold off an older Elantra for very little too, just to get rid of all our unsafe Hyundai vehicles.
Reviewed April 15, 2008
I had purchased a 2002 Hyundai Elantra brand new. We have had several problems with this car including the check engine light coming on all of the time and NO one oculd figure it out. That however is not the problem, my husband just total the car a few days ago and I have issues with the fact that the car has four air bags up front and not one deployed. If they believe that the sensers in the bumpers are what triggers the air bags them I am really confused since the car not only rolled over but both bumpers, trunk and front end were gone. I will never purchase another again.
Reviewed April 9, 2008
I have been having alignment issues with my Hyundai. It has been pulling to the left. I took it to my mechanic to see if he could realign it for me. Upon driving it, he wanted to look under the front portion of the car before I drove off, in case it wasnt safe. Thats when he found that the left side of the engine cradle is rusted. Because of the pulling, I had the steel belt in my tire also showing. I am very lucky to not have had an accident. I have 2 little children, and that is putting their safety in jeopardy!! I have read about others having this exact problem with this exact car! My mechanic isn't sure he can fix it until he puts it up on the hoist and really looks at it. Is tere some sort of class action suit filed against Hyundai for this problem? I have also read that they take no responsibility for this manufacturing error!
Reviewed Feb. 19, 2008
We bought a 2001 Hyundai Accent brand new in Marc 2001. We have been very responsible about changing the oil as required. In November 2007 our engine permanently failed less that 3 months after the last oil change and without the engine light coming on. The dealership blamed the company who last changed the oil, accusing them of not changing the oil or placing dirty oil back into the engine. They want $2200 to replace the engine. The vehicle itself is only worth $2400. Hyundai refused to accept the extended warranty we bought saying that abuse is not covered under the warranty.
Reviewed Jan. 30, 2008
No air bags deployed during a 35mph impact with an adult deer. The car suffered severe damage to the front left quarter panel, front bumper, front grill and hood. The deer was killed on impact and thrown approx. 20ft. I spoke with the General Mgr. at the dealership were the car was purchased... He was unable to answer the question Why did my airbags not deploy during this accident?. I will have to dig deeper...
Reviewed Jan. 15, 2008
I had to pay $300 for brake repair shortly after acquiring my 2004 Hyundai Accent. The grinding problem occured a couple of more times, each time resulting in a $300 payment from me. The dealership refused to check it out as a manufacturer's defect. They wanted $35 to check it out. Why should I pay for that when the problem started the first week I got the car. I've had grinding problems and knocking with my brakes. Twice the brakes went completely out. They started working again at the last minute before hitting someone. My mechanic (not the dealership) says the brakes are fine.
Reviewed Dec. 8, 2007
was told to chane flush transmission fluid at 45,000 miles could not afford to do it at that time car now has 80,000 miles on it and they told me it needs to be flushed I spoke with a friend that is a mechanic and he advised me not to flush it just to change filter and called Joe back and he said well yeah you could run into problems if you flush it so you should just change it for now. Had it done by another mechanic because Hyundai is way over priced and transmission went 2 weeks later.
Reviewed Dec. 7, 2007
My 2005 Hyundai Elantra was hit almost head on with my car being forced off the road and over an embankment. On coming car was traveling around 40 miles an hour. The air bags did not employ. Only slight injuries were experienced by driver and passenger, thank goodness.
Reviewed Dec. 5, 2007
My mother was in a hard hitting accident but her airbags did not deploy even though they should have. Now she has severe pain in her neck due to whiplash. I'd like to join or start a class action suit agaisnt Hyundai for their carelessness and ignorance towards customer safety.
Reviewed Dec. 5, 2007
Today my son was driving at 60-65 mph on the interstate in a 2005 Hyundai Elantra and slid on snow and collided with the guardrail. The front end is crumpled and the car is probably totalled. The concern is that a head on collision at 60-65 mph did not cause the airbags to inflate.
Reviewed Dec. 4, 2007
The Hyundai choral 'duh' tv ad is anti-christian and blasphemous.
Reviewed Dec. 3, 2007
We struck a large deer traveling about sixty miles an hour and severely damaged(the grill radiator and cooling fans were crammed completely against the motor and the hood was crushed almost to the windsheild which was also broken) the front end of my 2006 hyundai elantra......None of our airbags deployed!
Reviewed Dec. 3, 2007
My husband and I were driving it was raining started to hydroplane. Spawn 180 degrees hit the guardrail with back and front bumper. We were traveling about 55 mph. neither airbag deployed.
Reviewed Dec. 3, 2007
My husband purchased our 2007 Hyundai accent this past Sept. Within a couple of days the passenger airbag off light came on while I was in the seat. We needed this car specifically to travel in with the first trip being our wedding. They took the car in right away and said nothing was wrong. They have taken it in a few more times, replaced the seat and it still malfunctioned. They told us last week that they involved more higher ups and the answer was that the seat has a 150lb threshold. At the time of the sale we were told that it was 60lbs. The manual does not state any threshold what so ever. It states that when an adult is in the seat the airbag will function. We have been very patient about this matter and now feel extremely misled and ripped off. Neither my husband or myself weigh 120 lbs. I can not ride in the back seat because of frequent car sickness. This I feel is an unacceptable solution anyway. This sale would NEVER had taken place if they had told us the threshold was 120lbs. instead of 60lbs. This morning my husband was in a minor accident (he was rear ended), thankfully there wasn't any passenger in need of an airbag but it shake me up to think of how potentially dangerous it is for either of us to be a passenger in our own car. Please let me know what steps we can or should take concerning this matter. Thank you so much, Francene & Peter Yorko
Reviewed Nov. 19, 2007
I have a 2005 Hyundai Tucson. The car has worked well until this fall when it started shifting poorly. I took it to the dealership where I bought it to have it checked and to have the 30,000 mile service. They told me that there was water in the transmission fluid and that the ONLY way the water could have gotten there was for the car to have been submerged in water. The car has never been submerged. They charged me a bundle of money to flush the transmission. Now the car is starting to shift sluggishly again. I'm worried that they are not going to cover this transmission problem under warranty. I wonder if anyone else has had this problem with their Tucson.
Reviewed Nov. 16, 2007
Beware this is a long story, but on 11/11/07 I was driving my car as normal, stopped at a light and with no warning, all the sudden when I went to accelerate and take a turn onto a main road, my car wouldnt move. The only gear I could get was reverse, so on 11/13/07 I had my 2000 Hyundai Tiburon towed to Pride Hyundai for transmission problems. I spoke with Courtney in the Service Dept and she had a service tech look my car over and confirmed that it was the transmission and it was gone. She told me that I would need to bring my original receipts showing that I have had the regular 30 & 60,000 maintenance work done to my car since their company had no record of it.
Reviewed Nov. 14, 2007
Purchased a new 2007 Hyundai Elantra GLS. I noticed a speedometer error of 5 mph shortly after i bought the car. I checked the cars speed with two certified radar guns and confirmed the error. I went to my local dealership, the one that i bought it from to have them check it out. The tech verified the car was off by 5 mph. He called the tech line and they told him 3-5 mph error was normal. They refuse to fix the problem.
Reviewed Nov. 4, 2007
took my wife's 2000 Hyundai Sonata in for an alignment this morning and they showed me where the cross member that holds the axle had rusted out. Originally they told me the frame was rusting out and that it would cost around $2000 to $2500 to repair. They didn't mention anything about a warranty. I thought it had some type of life time warranty on the drive train.
Reviewed Nov. 1, 2007
I bought a new 2007 Hyundai Elantra in April 2007. On October 3, 2007, my car was vandalized to a tune of over $6,500. I immediately brought my car to a body shop on October 4, 2007, it is now November 1, 2007 and I still do not have my car back to me because Hyundai is UNABLE to provide the necessary parts to my body shop. I am awaiting a hood and a trunk, I have repeatedly called Hyundai to see the status of these parts and they tell e I am 8th on the list of needing these parts.
Since this has taken so long, I have exhausted my coverage through my car insurance of a rental vehicle, so I asked Hyundai to step up and do something to ease my inconvenience and all they say they can offer me is a 3 day rental that I would first have to pay for and then submit the bill to them, this will not help my situation as they cannot provide a date when these parts will be available. I feel this is ridiculous as this is a brand new car and their big advertising claim is that customer service is their number 1 priority. I have had to borrow cars from family members, take cabs and public transportation and I am a single mom and cannot afford this, I bought this car for its reliability and I feel Hyundai has let me down.
L
Reviewed Oct. 31, 2007
I owned a 2005 Hyundai Tucson. Recently I was in a side impact crash. Someone went through a stop sign and hit my passenger rear side door, probably going at least 30 miles an hour. My car was flipped on its side. With impacts to both sides of the car none of the airbags went off. The car is equipped with side curtain airbags. None of them deployed. I am looking for a class action suit to add my name to.
Reviewed Oct. 20, 2007
Purchase my 2006 Hyundai v6 in September, 2006. At 2k miles the engine began surging while waiting at stop lights. The tachometer hits 1100 rpms then falls back to 500 rpms on an ongoing basis. I have been to 2 different dealerships a total of 5 times for resolution. The vehicle now has 48000 miles on it and the problem persists. The dealer refuses to pick up the cost of a rented vehicle while the car is being evaluated for further repairs. While waiting for a stoplight to change to green, the vehicle bounces forward on its own and the driver has to firmly press on the brake to avoid surging forward.
Reviewed Oct. 20, 2007
My wife was driving our 2004 Hyundai XG350 and was hit on the drivers front panel by a pickup truck. The truck was traveling at approximately 40mph and my wife at 5mph. The impact totaled our car and none of the airbags deployed. My wife has a broken scapula, five broken ribs, punctured lung, fractured hip, fractured pelvis nad bruised liver. If the airbags would have deployed she would not have sustained the injuries and pain that occurred!
Reviewed Oct. 11, 2007
2001 Hyundai sedan; xg300; side driver air bag deployed when door was shut! I am a 2nd owner; THIS IS A SERIOUS SAFETY FACTOR, that no one will address. It seems that no air bags will work when one is out of commission! Therefore this is a SAFETY MATTER; and I am not the only one this has happened too!.. All the Hyundai dealerships say the manufacturer will correct the problem.. When I call the main Hyundai trouble shooters; they tell me 2nd owner no way!
Hyundai Company Information
- Company Name:
- Hyundai
- Website:
- www.hyundaiusa.com
