Hyundai Reviews

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Hyundai is a South Korean car manufacturer. They make traditional and electric cars, SUVs and crossovers. Read reviews for their models:

Hyundai Reviews

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    Page 11 Reviews 1640 - 1840

    Reviewed July 20, 2009

    The passenger air bag light in our 2006 Sonata continues to intermittently stay lit, indicating it is not activated. I weigh 113 lbs, but the problem does not occur when my husband sits in the passenger seat. We never received a recall notice, and brought the car in ourselves. It was sent to CA for reprogramming, but the problem still occurs 50% of the time. We returned to the dealer, who insisted we "prove it" at that time of the appointment. In the service bay, they turned the car off and then on, asking me to sit and exit the car between starts, which we have been told resets the air bag sensor. Since they would not take the car out on the road to witness the problem, they stated there is no problem. We drove to the dealer one day, with the light illuminated, and were told we had to "prove it" again with a Hyundai rep, who comes in once a month.

    We arrived to the dealer with the light lit, making sure I was in the "correctly seated position" as described by the dealer. We filmed this, and showed the Hyundai rep the illuminated light. However, he said the car is operating correctly since he turned the car off, had me get in, restarted the car, and did this 5 times. He asked, “Why is it a problem while driving to pull over and restart the car if the light shows the bag is not operating?” This is a safety hazard, and we cannot pull over 2-3 lanes of traffic and find a safe spot to have me exit the car, turn it off, and restart it on a highway. The area rep called and said he will do nothing, and I can call the BBB. We have an audiotape and a videotape of the problem, which occurs if I shift my weight, hit a bumpy spot in the road,use the recline feature of the seat, and for no other apparent reason. This is a serious matter and consumers should file complaints with the NHTSA to initiate another recall or investigation.

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    Reviewed July 15, 2009

    I bought a 2007 Hyundai Sonata new. The 60,000-mile six-year bumper to bumper warranty and price were attractive. I have been careful to return to Germain Hyundai for all scheduled service and have kept careful records of each visit. This year, I made the mistake of replacing 30,000-mile old tires with new ones at the dealer, where I have purchased all tires for several years. Tires balanced perfectly, and the car worked perfectly. Two weeks and 2000 miles later, the Tire Pressure Monitoring System (TPMS) light went on as we drove through Sacramento on the way to Portland. According to the Hyundai book, there was no safety problem. So I waited until I returned to Avondale to address the issue during the regularly scheduled 36,000-mile service interval.

    Hyundai would not fix the problem, because I bought new tires from someone other than them. If Hyundai would not honor their warranty in a less than $200 case like this, they cannot be trusted to honor their warranty, should there be a real problem.

    I've been taking the car to Germain Hyundai of Avondale for regular service to keep the warranty valid, even though they charge twice as much as what my long-time regular mechanic charges for the same service. Being loyal to Germain Hyundai has been a waste of time and money, since they cannot be trusted to honor their warranty.

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    Reviewed July 10, 2009

    I cannot believe that a Hyundai with only 50,000 miles has a problem with pulleys on the motor that hold the system belt go bad on a 2006 vehicle. To have the pulleys replaced and the rubber grommet cost my family $685. Money that we really don't have, but we can't afford not to pay for this repair. This appears to us to be faulty material, not something that is due to negligence. Can't a consumer be protected by such faulty assemblies? $685 cost to a financially strapped family, owing over $12,000 currently on such a car.

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    Reviewed July 10, 2009

    I purchased a brand new Elantra on 5/26/09 and had terrible customer service. I was promised life time free car washes and oil changes, free remote start, and a spoiler. I have received none of the above. I was able to purchase the spoiler at a cost. Management suddenly had no memory of the previous conversations about any of this. I had to return to the dealership three times to get new temp/paper plates because payment of taxes was not filed.

    They kept my car for 8 days when they attached the spoiler before I got it back. The car was returned with the driver side door panel scratched really bad. I took it back to have the panel replaced and that took 7 days. Yesterday, day 45 of ownership, the transmission went out and I was stuck in a parking lot with groceries melting and it took 10 minutes for roadside assistance to get a live person. Then it took her another 10 minutes to locate the exact address to where I was. The tow truck was an hour and the dealership they were taking it to said "We can't give you a loner car, we are all out." You mean to tell me you have that many "issues" with vehicles that your dealership is out of cars?

    I called consumer affairs again with my 3rd complaint and told them I needed a loner car, I have to be able to get back and forth to work. Consumer Affairs informed me that a loaner car was not covered under the warranty unless I was 150+ miles from home so I have been sold a crappy car. I have no transportation to get to work, had to throw out groceries and can't get a loaner car to replace my 45 day old, 1,600 miles driven car to get back and forth to work. But you better believe that I still have to make regular payments on the car that has been in the shop 17 out of 45 days of ownership. Payments are difficult to make when you can't get to work. It feels as though no one that works for Hyundai cares about helping me. Please do not buy a Hyundai; it will turn out to be an expensive regret.

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    Reviewed July 9, 2009

    I had my car repossessed for non-payment of 3 months. Hyundai had my car towed away to a nearby repo company. I was told to pay the amount of $1,600 dollars to get my vehicle back. Before making the payment thru MoneyGram, I called Hyundai and asked them if the car was still available where I live and they said yes, go ahead make the payment and you can pick up your car today. They lied, I made the payment and then found out my car was sent to an auction warehouse in Connecticut where I have to travel a 3 hour drive and pay another towing cost of $386. They lied just to get my money. They took my $1,600 and I have to pay another $386 for their mistake. I could’ve used that money to pay for my light bill and buy my children something to eat. They got me good.

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    Reviewed June 29, 2009

    I purchased a car in Dec. of 07. After having the car for seven months, I contacted the bank for a pay-off amount, that's when I found out that the contract they had on file was different from the one I had. I then requested a copy of the contract, that's when I found out that the dealership went behind my back and made another contract with a different finance amount with a higher interest rate. I am paying more money towards the interest rate.

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    Reviewed June 23, 2009

    My cradle had to be replaced twice since I had my car. One time, the axle dropped because the cradle was weak and rusted out, causing my car to be disabled. What was the final decision on federal investigation?

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    Reviewed June 22, 2009

    I own a 2009 Hyundai Sonata that I have had to return to the dealership several times with transmission issues. When the car is decelerating, the transmission down shifts too early from second to first and causes the car to nose dive. After taking the car to the shop, the problem usually subsides for a month or so and then returns. Most recently, the car has begun to shift in and out of overdrive while coasting at or near 65 mph. I have again taken it to the service department and they think that the cause is the throttle body. They are replacing this part as I am typing this form.

    The transmission also shifts in and out of overdrive at 45 mph with the accelerator depressed and the service department staff has stated this is a known issue and Hyundai will not be doing anything about it. The fix for this would ultimately be a computer reprogram that would cause the car to suffer on fuel efficiency and Hyundai doesn't want to have to de-rate their fuel efficiency numbers to save wear and tear on the transmission that keeps jumping in and out of overdrive.

    So in short, I have had my car to the dealership for transmission related issues four times and each time, the problem either reoccurs or gets worse. Hyundai knows that there are issues with the car's transmission programming (2009 Hyundai Sonata 4 cylinder) and have not found a solution to date. Meanwhile, my transmission in my car is being prematurely worn out due to poor engineering. What do you think I should do? My current plans are to look into a lawyer and the possibility of using the lemon law to get Hyundai to take the car back. Currently, I have experienced inconvenience, lost time at work or home and the aggravation of driving a car that has a transmission with a mind of its own. What I expect will be the future consequences is more aggravation and a prematurely worn out transmission and possibly other parts due to the excessive shifting.

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    Reviewed June 19, 2009

    I purchased my Santa Fe in June 2007, so it is exactly 2 years old this month. It currently has 27,000 miles on it. Since I have purchased this vehicle, I have had nothing but problems with it. On January 23, 2009, my vehicle was serviced for an air bag light that would not turn off and had to be reset. On March 23, 2009, it was back for a check engine light service in which my vehicle completely shut down while on the highway.

    Then it was serviced for improper adjustments, and back on April 3, 2009, for the sensor and computer replacement as it was bad. On the same day, it also had its inoperable driver side wiper blade fixed. Fast forward to squeaking 10 days ago due to left rear brake, it was serviced yet again on June 17; and left rear break was completely broken down and had to be replaced.

    The dealership at Elgin Hyundai told me this is very rare. It cost me a total of $268.03. I spoke with the service manager about my complete and utter disappointment with this vehicle, and he stated I call and fax over all information to Consumer Affairs, which I did yesterday. It took them a whole 24 hours to deny my claim and tell me that it isn't under warranty and that it's normal wear and tear on a vehicle. Can someone please explain how a 2-year-old vehicle with 27,000 miles can have a break completely eroded down to the rotor?

    I also completed my 15,000 inspection at 14,868 miles that cost me $140.00, and there's no mention of the breaks then. I'm very upset at the fast denial of this company when clearly this vehicle is a lemon. I would like to see where I need to take this past a fast 24-hour drive through "we won't refund you," Consumer Affairs, as this has cost me time and money as well as caused hassle. I had to get the breaks fixed immediately, because according to the service manager, it was extremely unsafe to drive.

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    Reviewed June 17, 2009

    I had bought a Santro zing from Hyundai franchisee Sunhrit Hyundai Mayapuri, Delhi on cash. Now, until the time I have not received my registration certificate and due to this, I’m facing a big problem. I’m not able to take out my car on the road. Without registration certificate, driving the car on the road is an offense. I’m not getting positive reply from their team. I have spent almost Rs. 70,000 for taxi use.

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    Reviewed June 15, 2009

    The interior lights flash on and off while driving the vehicle. The door locks also unlock. We were told twice by the dealership that the door must be bent, but the car has never been in an accident. My husband placed some gum on the door switch that is depressed, once you close the door, and that solved the problem. The dealership still insists it is not the switch, and that it must be a damaged front door.

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    Reviewed June 11, 2009

    I purchased new ignition coils for my car at 85,000 miles. There was no indication that they were broken; the dealer had advised as normal maintenance. I do everything my Hyundai Dealership advises! 20,000 miles later or 1 year and 2 months later, the new ones die and leave me stranded and broken down. This is a part that lasted 85,000 miles the first time without any problems now, only 20,000 miles. My dealership even admits that this should not have happened. It is a part that typically lasts at least 60,000 miles and to contact Hyundai (because the dealership’s policy is one year/12,000 miles on parts). So okay, pretty straightforward, I just got stuck with a bad part and Hyundai should see that and replace it. Well, Hyundai would not budge and give me any reimbursement for their faulty part. Even if they considered prorating my reimbursement I could understand, however, nothing but poor customer service to a customer who has bought 3 brand new Hyundai cars. This car is my third. I guess they do not care about the integrity of their parts or their customers with older vehicles. How can they get away with robbing a person’s money with selling substandard parts?

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    Reviewed June 10, 2009

    The sub frame in my 2000 Sonata is rusted to the point where the car is unsafe to drive and is too expensive to repair. Is Hyundai responsible for the defect in their cars? I had four new front tires and a front wheel alignment, resulting in over $500.00 of repairs that were caused by the rotting of the sub frame.

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    Reviewed June 7, 2009

    The driver side control is completely rusted through and I lost control of my vehicle. If I had been going faster, it might have been fatal. From what I am reading, this should be a recall. I am out $300 for repairs and lost 3 days of work. I'm about $700 in the "hole" because of this problem.

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    Reviewed June 6, 2009

    On June 5, 2009, the passenger side control arm of my 2002 Hyundai Elantra broke, causing the car to be out of control and nearly causing a serious accident. If this had happened on a highway, it would have been catastrophic. The car is at a mechanic now but won't be fixed for several days. I did some research online and found a recall alert dated April 2009 (**).

    I called Hyundai's Consumer Affairs hotline (800-633-5151) and spoke to Andy (ID# **) who told me that the recall has not been officially released yet, but letters to potentially-affected owners should be mailed by the end of June. He told me a dealership won't acknowledge this recall until it is official. He told me my car won't qualify for the recall reimbursement because the mileage is too high. Nobody has been able to explain to me how a recall due to a manufacturing defect has anything to do with how many miles are on a car. A defect is a defect and this one could have caused lives if the wheel had flown off the car.

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    Reviewed June 3, 2009

    Hyundai has recalled 100,000 Sonatas because of severe corrosion. My car was one of these as I was pulling out of my driveway, my engine fell out of my car because my sub-frame rotted and also broke my axle. Okay, so they made it an official recall and Hyundai took my car in to be fixed.

    Well, yesterday June 2nd 2009, I went to pick up my car drove it off the lot and barely was able to get the car to come to a complete stop. Suddenly, now I have no brakes when I did have them before this whole incident, my check engine light was on, and an alignment wasn't done on my car. I was fed some line that my rotors were rusted from the car sitting for 3 weeks while I was in the process of getting Hyundai to fix my car. This is not my problem that this happened to the car and they are refusing to fix it.

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    Reviewed June 2, 2009

    While driving my 2002 Hyundai Sonata GLS, I began noticing that my steering was getting hard to control. I thought that I had a low tire. I heard a popping noise when I came to a stop at a stop sign. After that, my steering had a lot of play. I made it a gas station after driving on a busy road in Licking County, Ohio. I checked my tires and they were fine. I managed to get my car a few more blocks down the road to a Goodyear Tire and Alignment shop with very little control over my steering.

    Upon the inspection of my car, the shop employee asked me to come into the garage/repair area so they could show me what they had found. They discovered that the sub-frame had completely rusted out and recommended that I have my car towed to the Hyundai dealership as this was definitely a manufactures defect in the sub-frame and that my car was in no way safe to drive as the wheels could possibly fall off.

    I had my car towed to the dealership and was advised to have the tow company to unload my car in the rear as they were aware of the problem and would contact their representative about the sub-frame. I asked if there had been a recall on this and the service manager informed me that there had not been a recall yet, but that there probably would be one issued in the near future.

    The service manager said that Hyundai was aware of this defect taking place. Hyundai replaced the sub-frame on my car at no charge. The day after picking my car up from this extremely dangerous repair that had been made; I started hearing a squeaking/rubbing noise in the front end of my car on the right front passenger side. I took my car back to the dealership to see what the problem was since I hadn't had this noise prior to the sub-frame being replaced.

    The service tech at the dealership informed me that the bushings on the right front lower control arm was rotted and needed to be replaced. I still feel that this is a result to the sub-frame rusting out and causing this damage. I am very fortunate that this incident didn't cause severe injury to me or to my passengers that had been in my car a few days prior to the sub-frame breaking loose and causing me to lose control of my steering, as I was driving on the interstate 2 days before this happened. Luckily, I was on a side street going slow when this happened. The few days prior to this when I started to noticed something was wrong with my steering, I thought I had a low tire or needed an alignment, not realizing that my wheels were in the process of falling off!

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    Reviewed May 30, 2009

    I need brake pads and rotors at only 19,000 km. I own a 2007 Sonata and I feel this is a manufacturer’s defect, as I have read many complaints regarding the same issues. I strongly believe this should be covered under my warranty or a recall should be issued. You buy a new car to be worry-free of repairs. I think you should get more driving before brakes need to be replaced. Cost of repair/replace is over $300.00.

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    Reviewed May 30, 2009

    We bought our Sonata new 22 months ago and have enjoyed driving it. This week, after 22K miles, the rear brakes started making loud, grinding sounds. The dealership installed new rear brakes, pads, shims, and clips at a cost of $265. Hyundai headquarters sees this as normal wear in New England with the sand and salt and all. My 50 years of driving tells me otherwise. Something is wrong with the Sonata brakes. The service manager at the dealership explained the company's concern over the issue. The company itself was unconcerned with my complaint. If you drive a Hyundai in New England, be forewarned.

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    Reviewed May 29, 2009

    I filled the car to travel up north for sister's burial. When I got into the car, I noticed underneath a huge puddle of gas. I took it to the dealer and was told gas tank was rusted and needed to be replaced. I was also told it wasn't under bumper to bumper warranty. The rust was environmentally caused.

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    Reviewed May 27, 2009

    My concern is about Hyundai manufacturing and customer satisfaction system. In this case, I found cylinder block (2110002870) is defective and this needs to be replaced. Again, this is not a part which is available in stock neither at your workshop and/or at your Chennai factory. This needs to be imported from Korea manufacturing unit. As you agreed upon, this is not the case which is observing frequently and may be a unique case. Also, I understand that if this part is coming from Korea and it would be replaced here, my concern is that I am not satisfied with such arrangement of local assemble of engine part. As this is a new car and I will lose trust on my car's future behavior.

    Please help me to get complete replacement of new car on top priority. If this needs to be escalated at international level, that will be a great help. This reflects that there is no quality control system for such precious part of engine and this cannot be settled by free of cost replacement of defective part. Again, I'm car-less for these days and wasting my time to get things corrected. Who will pay for these days of trouble? Did I make a wrong decision to buy a Hyundai car? I will appreciate your fruitful response.

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    Reviewed May 23, 2009

    This story is about my 2000 Hyundai Accent 5-speed manual. I was driving along and I heard a loud clunk noise. I coasted to the traffic light and when it turned green, the shifter felt very loose and I could not get it to go into any gear. It went into reverse for a second but then it fell apart and left me sitting there at the traffic light. I had only 71,000 miles on it and it happened in June of 2008. So I had it towed to Savage Hyundai/Freedom Toyota in Hamburg, PA. They told me the transmission was shot and it would cost $1,600 to fix it. I told them that the trans is covered under warranty. The service dept. guy asked if I did all the scheduled maintenance. I told him yes, I did it all myself and I also told him that the trans fluid level was checked at 60,000 miles and checked out good. I even had to read sections of my warranty booklet to the jerk over the phone.

    So after a few call backs to the manager, they agreed to fix it for free. So after 10 days and calling them every one of those ten days, they said my car is finally repaired. When I drove the car, it is now making clunking and clicking noises when I turn the steering wheel and my brakes are making a lot of squealing noises. These jerks somehow ruined or swapped out my steering column and maybe put dirt or gunk on my brake pads. The transmission was fixed but it shifts rougher than before. It cost me $700 to replace the steering column at another place. There is no way that I will ever buy anything from those jerks again. I will never buy a Hyundai again either.

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    Reviewed May 22, 2009

    While driving my 2002 Elantra at 25-30 mph, the front end collapsed, lost steering, transmission fluid everywhere, front driver's wheel at a right angle, and frame cracked completely in half. I am lucky to be alive.

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    Reviewed May 21, 2009

    My wife was driving toward an intersection when a F-250 Ford pickup came out of an alley way on her left, striking the drivers door of our 2009 Sonata, pushing the door & door pillar about a foot into the drivers sest at chest level totaling our car, (car had 5000 miles on it), no air bags deployed, the roof,rear door & quarter panel were also damaged. Hyundai said air bags worked properly?
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    Reviewed May 8, 2009

    On 5/7/09, after dropping my 9-year old nephew at his school, I was driving down a main road in order to purchase gasoline for my 1999 Sonata. At first, I heard a tingling noise which I later deduced to be some pieces of metal falling from my undercarriage onto the road. Several seconds later, my car came to a screeching halt with smoke pouring from my driver side wheel. I was able to pull partially off of the road. A driver pulled up as I came to a stop and said that it appeared that my right wheel came off. Sure enough, the left wheel was pointed straight ahead and the right wheel was turned to the right and was pushed back into the wheel well.

    Once I gained my composure to some degree, I had the car towed to the shop where only last week I had new tires put on the front end. I thought that perhaps they had screwed something up. They checked it out and reported to me that the sub-frame had rusted and broke away from the car. The mechanic went to the dealer to purchase a new sub-frame only to discover that they actually had them in stock. It was not usual to have a part like this in stock as there would normally be no need, unless this was a common problem. I went online only to discover that lots of others have experienced almost the same thing. I called the dealership.

    Although my car is not under warranty as I bought it used years ago from a private owner in 2003 and it has 108,000 miles on it, the Hyundai may be willing to pay for repairs. My shop wanted about $2,100 to repair all the damaged parts. I am going to have it towed to the dealership in Langhorne, PA in the morning and am hopeful that it will be paid for by Hyundai. The car has thus far been a pretty good car.

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    Reviewed May 7, 2009

    I had purchased a new Santro Zing car in Nov. 2008. But to date, I have not received a registration book from my dealer in spite of repeated reminders in phone and to customer care of Hyundai Motors.

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    Reviewed May 5, 2009

    While driving my 1999 Hyundai Sonata, the right front wheel (control arm) pulled out of the subframe (due to rust) and left me stranded on a bridge.

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    Reviewed April 29, 2009

    I am an owner of Hyundai Accent Viva CRDI saloon, which was bought on 23rd January 2006. I have brought this car with a huge expectation on performance and value for money since Hyundai is one of the global leaders in automotive industry. Since the day I bought this car, the AC was not working properly. It took me more than two years to get it rectified from your dealer (M/s Fair Deal Hyundai). Even then, I have never lodged a complaint regarding the same. To my astonishment, the car started troubling me since last three to four months. The car was and still having starting problems. Last month, I have got it checked up in Ranchi with your dealer (M/s Republic Hyundai) when I got stuck in Ranchi. They have repaired it and got it going.

    Post that service last week, the problem again erupted. The car was not in a moving condition because of starting problem; hence, the dealer arranged for a tow to the workshop. Post checking on the engine (Fairdeal Hyundai) has come to a conclusion that the engine has to be replaced (short block) with an estimate of around 1.6 lacs. During entire age of the car, it was serviced by Fairdeal Hyundai and Republic Hyundai) who were authorized. And in this short span of three years (only with a run of 30,000 kms). Now, I am being asked to replace the engine, which is not acceptable to me at all.

    I don't think this is a normal problem, hence, would request you to intervene and get this replaced within the warranty claim. Please find the specifications below as mentioned: Engine no. **, CAR no. **, Name M/s OMM Agencies Jamshedpur, Purchase date 23/01/06. I'm waiting for a positive response from your end as I am totally dejected after all this happening to my much loved car. And I don't think I am in a position to pay this much amount to get it going. The car is still running on finance for which I have to pay for two more years. The car is still with Fairdeal Hyundai since 17th of March.

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    Reviewed April 28, 2009

    Two weeks after purchase, the door sensor light would not go out. The service dept. blamed my newly installed auto starter for the problem and sent me away. I went over to the starter place and they proved to me that it was not the starter. This is important because every time something was wrong with this car, the auto starter was blamed first. Each time, the car was sent home with the starter being the problem. Each time, I had to return with the same problem in a week or two. I finally had them disconnect it completely so that it would no longer be in the picture. Hence, no auto starter at my cost of $200 and removing it was never the fix to any problem.

    Next, I took the first and only trip I have dared to take in this car and the manifold cracked. I told the service dept. that I smelled exhaust in the car and they couldn't find any problem. They said it might be the automatic starter. I had to bring it in three times before they figured that one out. The car was recalled for that shortly thereafter. Then I had the stalling problem. This went on for months. I'd be driving and the car would just stall out. That took about 6-8 times to fix. I was so afraid to drive it. I actually refused to take the car back when I was told they couldn't find any problem. They changed a bit of everything including the battery (which did not fix it) and the computer to find that problem. I'm not exactly sure what fixed that problem finally.

    Then the drive arm bracket snapped. Do you know what happens to the car when that happens? It's like the axle broke. Again, on a two-lane road at 5pm with no breakdown lanes. They fixed that. It was pretty obvious what the problem was; however, they never replaced the other one which snapped on the same road a few months later. It was fixed under Hyundai Goodwill so they knew there was a problem with the brackets. Why would a service dept send me away with a rusted unsafe drive arm bracket? Somewhere along the way, they had to replace the entire exhaust system due to rust including the catalytic converter.

    I had an awful squeaking noise which turned out to be the strut so they replaced one strut but also ended up having to replace the entire sub-carriage of the car. I'm not sure of the timing on these events since everything sort of blends together by now. The car overheated and broke down that was a sensor. I had an oxygen sensor replaced twice within a few weeks at my expense both times. When I asked why, I was told there were several of them. I brought the car in for the 60,000-mile check and asked specifically for the timing belt to be changed. They charged me almost $400 and never did the belt. That had to be done at a later date for an additional $600. The car started stalling again so they finally replaced the fuel pump. That helped for a while until the car wasn't starting correctly.

    At the last oil change, they did a free 34-point check which included the battery. Two weeks later, the car took three tries to start. I brought it in and was told that if they couldn't find anything wrong, I would be charged a diagnostic fee of $45 or some such nonsense. With the service departments history of no problem found, I was getting pretty upset. Well, they found the problem. The battery, that was less than two years old, had the terminal fused on to it and the terminal was broken.

    First of all, shouldn't they have found that during the 34-point check? And secondly, why wasn't the terminal treated/replaced or whatever needed to happen to it when the battery was changed less than two years ago? Should I have had to pay for two batteries? One didn't fix the original problem and the other was caused by the service department not doing their job properly. I will tell my story to everyone and make sure anyone who owns a 2001 or 2002 Hyundai checks for rust. My co-worker took her 2002 Hyundai in and sure enough, Hyundai is replacing her complete under carriage for free. Where is the recall before people get killed?

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    Reviewed April 25, 2009

    I own a 2004 Hyundai Sonata. I have 98,200 miles on it. The speed sensor has been changed twice so far in that two years. Three weeks ago, the transmission started slipping and it will not shift in gear until the car is warmed up. This problem has happened before and the dealer told me it's a sensor problem. Well the sensor has been changed twice in the last six months. The transmission oil has been changed at 98,000, when the dealer said that is the problem. Not. Since the transmission does not change correctly, the dealer and Hyundai has denied warranty. I said it cost me $2,200.00 to fix my car. The main reason for denial is because the transmission was not maintained correctly, which is wrong.

    I do not understand if their manual calls for a transmission change at 105,000 miles, but I have changed the transmission oil at 64,000 - when the dealer said that was the problem then and again at 98,000, when again they said it was the problem. Now at 98,200 miles, the transmission does work correctly and the car broke down with my wife and my 4-month old son. The dealer told me the warranty does not cover the transmission. It's obvious Hyundai does not back its word on the 100,000 or 10-year warranty. It's a scam to buy their cars. The car is still at the dealer waiting to be looked at again.

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    Reviewed April 22, 2009

    I have a 2007 Hyundai Tiburon that I purchased new! I have never had any issues with the vehicle until I recently noticed my headlights were starting to haze and a small tear in my carpet just under the gas pedal. So I took my car to the dealership. They looked at my car for less than 5 minutes and determined the headlights are due to the sun and the tear is normal wear and tear! This car has a 100,000 mile warranty on the drive train and 5 year/60,000 mile bumper to bumper warranty. Currently, I have 37,000 miles on the car and I believe my small issues should be taken care of with no problem! Both the local dealership and Hyundai corporate denied to do anything and I'm pissed! This site is my second stop of many I plan to make to get satisfaction.

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    Reviewed April 19, 2009

    In October 2008 while driving through a green light, I was t-boned at an intersection when the other driver failed to stop at her red light. My car sustained $9,700 worth of damage. The left impact sensor was struck and had to be replaced, yet none of the six airbags in my 2007 Hyundai Sonata deployed or seat belt to lock up causing me to be thrown into the steering wheel and window. I suffered from a pulmonary contusion on my left lung, right trapezious muscle spasms, herniated disc, right arm pains, severe head pressure and aches on a daily basis. Had the airbag deployed, the injuries would not be this much. I contacted Hyundai with my concerns.

    Three months after my accident, they sent an inspector out to look at my car (it had already been repaired). So in their final decision, they stated that the car passed inspection and they could not find any fault with the airbag or seat belt. Well hello, it has been repaired! But it does state in my auto repair bill that the left impact sensor (airbag sensor) had to be replaced! They are very uncooperative. I had to contact them 3 times for them to send packet; then twice after that, for someone to come inspect the vehicle (which was 3 months after the accident, they sent someone). Three letters later, they still say that the vehicle that I bought was considered safe and that was their final decision.

    Before the accident, I bragged about Hyundai and all their safety features which is what sold me on the car since I am a mother of three. I will never, never, never buy another Hyundai car again and will definitely not recommend it to anyone I know.

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    Reviewed April 15, 2009

    2003 Hyundai Elantra - both front control arms and frame are rotted. The car has 65,000 miles. While Hyundai is replacing the parts, I have out of pocket expenses of $250.

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    Reviewed April 14, 2009

    Just a general complaint like you have listed. My Hyundai Sonata 2001 has a frame that is rusting through (huge holes). My mechanic told me that he will no longer work on it as I should not be driving it because if I hit a hole just right, the entire frame is going to snap. I am going to have to purchase a new car which I definitely cannot afford. Not fair seeing the car is sound otherwise.

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    Reviewed April 13, 2009

    Help! I have taken my 2005 Hyundai Tucson (37,000 miles) into the dealership for water in the floorboard three times in two months. It was also making noises in the steering column so they replaced what is called the cradle bushings, but still having trouble with the car riding rough. It seems to bottom out on bumps and catch every little bump. But they say shocks are fine. Just like I read on these complaints, mine is taking in water constantly. Bushings were covered on warranty. I was glad they were honest with me on that. My car was in the shop for several days and I was without a car. They didn't even vacuum the wet carpet. Mechanics there just don't care.

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    Reviewed April 13, 2009

    I just purchased my 1999 Hyundai Sonata. I had the car for one week and it felt like I had not control of the front end. In the rain, I could barely drive. There also was a strange sound coming from the right front end. I took it to a mechanic and was told that I needed 2 front tires because the steel was sticking out of them. The person I bought the car from had just put new tires on so I was shocked. He also had to put 2 suspension links. It cost me over $300. He also said I must immediately get a front end alignment, which I did immediately. The next day, right after I got off the highway doing 55+ mph, I stopped to make a left and my front right tire collapsed right in traffic. We were unable to push the car and waited at a very bad intersection, with the police directing traffic for over an hour. It was towed to the nearest auto shop and was told that there was extreme rotting. I now have it at a Hyundai dealer and I am awaiting a call back.

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    Reviewed April 9, 2009

    I purchased a new 2008 Hyundai Tiburon and found that there is water getting into both headlights and taillights. I have been told that it is a design flaw and is not covered. This is a driving hazard. I paid a good penny for this car and I am pissed. They are horrible there and just plain Hyundai itself - not standing behind their crappy product. This is not over.

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    Reviewed April 9, 2009

    I am having trouble getting the airbag issue resolved with my Hyundai Sonata. They are stating that my wife has to sit in a specific way in order for the airbag to operate properly. This sounds like a ploy. I do not have this problem with other cars. Just this one. Why can they not fix the problem? Numerous trips to the dealership and then you need to show them it does not work. I travel and my wife works during the day. We are not always able to try to prove this problem exists.

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    Reviewed April 7, 2009

    On March 1, 2009, I was in a single car accident due to icy road conditions. I hit the guard rail. When I reported the accident the next day to my insurance company, I was told to take my Elantra to the dealership for repairs. The car was put on a lift for the claims processor to estimate the damage. After 5 weeks of having the car with me making multiple calls on the progress of the repairs, I went to pick up my car on April 6, 2009. I was told the trunk of the car will not be fixed because it is from a previous accident. I told the man from Hyundai that I bought the car new, with 6 miles on it. The car was not in another accident. He and the claims processor said the car was hit from behind. It turns out that when the Hyundai employee took the car panels off the car to repair the damage, upon replacing them they did the extra damage to the trunk causing the alignment to be off.

    The Hyundai dealership never made the claim of the car being in another accident nor did the claims processor, even though he had the car for 5 weeks until it was time for me to pick the car up. Because I am young (21 years old) and a female who came alone to get my car, do they think I'm stupid?! Do they think I wouldn't notice the trunk out of alignment?! I am being taken advantage of because I'm a female and young. The Hyundai dealership caused the damage and now refuses to fix it.

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    Reviewed April 4, 2009

    We have a 2000 Hyundai Sonata. The steering went out of control and nearly threw my stepson (age 23) under a tractor trailer. Upon taking the vehicle to the shop to see what was wrong, the new tires were completely worn out with metal sticking out. It was discovered that the sub-frame of the Sonata was rusted completely in two. This is a devastating concern because this could have cost my child a life. The Sonata actually belonged to my sixteen year old daughter! After looking on the internet to see if there has been a problem, I found that there is and has been an ongoing problem in which no one has bothered to recall the vehicles and get them off the road! Very concerning! My daughter could have lost her life!

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    Reviewed April 1, 2009

    I purchased a Santro solid black color car in year 2001 (DL 7CC 0901) from M/s Nimbus Motors, Noida (India). I regret to inform you that the black color of only roof portion has badly faded because of sunlight. It should not happen with a widely accepted car like Santro in the Indian market scenario. Solid black color should not fade with sunlight. Is it wrong selection by a customer or wrong selection of paint/color by the car manufacturer? Please look into this matter.

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    Reviewed March 30, 2009

    It seems that the Subframe has pulled away from the body along with the bushings etc. Told me that I had runover something. There is no damage to the car and I have not hit anything to cause such damage on the vehicle. I think the thing was not built properly in the factory and I am paying the price for shoddy workmanship from 2002.
    Dealer and company will do nothing for compensation. It seems that this happened between inspections of March 2008 to March 2009. Although it started making noises in the wheel well when we first bought it and then again not until a few months ago.
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    Reviewed March 29, 2009

    Hyundai Elantra 2002 . about 105,000 miles, driving in Mass. I had noticed a couple of time that saturday morning a loud clacking noise when i made a left turn but otherwise car drove fine. Then after awile on a downhill the brakes didnt seem to be working quite right and the car seemed more difficult to steer.
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    Reviewed March 25, 2009

    We bought a car as new with a warranty. We were told it had been a demo it had 8000 miles. Now everything breaks on the car and we are told no warranty.
    Hyundia claims they are not responsible for the dealers lies and they have no resposibilty. Even though they built an inferior product to start with.
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    Reviewed March 21, 2009

    Well in March of 2007 I purchased a 2002 Hyuandai Sante Fe. For the most part the car was working fine. I have had no major issues with the car until on night, my boyfriend is on his way to work and as he is getting off the freeway the tire completely pops off without an explaination. When the car is towed to the car shop the mechanic expresses that the whole front subframe of the car is rotted and rusted out. How the heck can this happen? The car isnt that old. I dont believe this is normal wear and tear on a car.
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    Reviewed March 16, 2009

    I bought a 2007 Hyundai Tiburon GS 2.0 on February 23, 2007 from Hyundai of New Port Richey--brand new with 10 miles on it. Along with my purchase I was entitled with a 10- year/ 100,000 miles Power-train Warranty.
    Recently I have noticed a change in the quality of my vehicle- its running a little rough and sounds like a misfiring with the plugs. I am currently at 36,453 miles and I regularly get oil changes with synthetic oil on every 3 months/ 3,000 miles. However I have yet to do a tune-up. I moved away from the Hyundai dealership in New Port Richey and moved to Tampa, where there is a Hyundai dealership in Brandon (which is by where I live). When I called the Hyundai dealership in Brandon, the Service Department did not help me at all, they told me that the plugs are not good and that I am due for new plugs and ignition wires, since they are past 30,000 miles, the employee did not ask me to set up for an appointment or anything, he was very fast with me and did not take the time to apply some customer service skills in his attitude. The way he responded back was not helpful at all. After that I called my home dealership in New Port Richey where I originally bought the car. The Service Department even gave me a more bogus answer. The employee told me I am not due till 60,000 miles for plugs and wires since its Florida and the weather is harsh on cars. These are two completely different answers and the rationale behind the timing of these tune-ups were exactly the same? These answers between the two direct dealerships did not make any sense and none of the Service Department employees were courteous and did not give me any closure in the form of Customer service. I paid over $20,000.00 for this brand new car and for me to be treated like I am bothering them is unheard of. All I wanted to know is how often a tune-up is needed and to see maybe I am due for one. So my final step was to contact Consumer Service, and the woman who discussed my issues again did not help or assure me on any of my concerns, all she told me is to refer to the manual, which the Owners Manual is contradicting, it says to get a tune up at 50,000 miles and in the Quick Reference tells me to get one at 36,000 miles. These are again 2 different times frames one should get a tune-up.
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    Reviewed March 12, 2009

    I purchased a 2007 Limited Hyundai Veracruz in June of 2007. I started having little electrical and repair problems in July of 2007. The service department in my home town of Greeley Colorado has tried to fix the problems as they arise. I continue to have the same repairs needed (oxygen sensor, brake sensor, Shift Lock where I have to use a small scrwedriver to shift out of park and they have never been able to fix this problem, etc.) I have sent a letter to the Current CEO of Hyundai trying to get this resolved and have not heard from them to resolve this issue. I feel my vehicle is defective and needs to be replaced as it is unreliable and the service team cannot resolve the issues despite numerous attempts.
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    Reviewed March 10, 2009

    I leased a car in November of 2006 from Hyundai of Westchester in Yonkers, NY. I had many,many problems but the reason I am contacting you now is about my lease payment. I signed the lease agreement and was surprised to get my first statement asking for more money than we had agreed upon. We agreed on 467 and when my first bill came it was for 475.50. I called immediately and was told that I was being charged an additional tax (even though I had paid my taxes up front). They told me that from now on my payment would be around 475 because of this additional tax. Fast forward to February of 2009 when I am again looking to lease a car and ask another dealer how much I will be charged additionally each month than the agreed upon price and they tell me that is illegal and that should not have been the case. I look back at my contract to confirm and then call my Hyundai dealer to find out they are out of business after an FBI investigation about fake contracts and other illegal actions. I call Hyundai directly and they tell me there is nothing they can do to help me. They say they have a different contract with the price of 475..well where was that contract the first time I called and asked and was told I was being taxed again...and why do I have a signed copy of a different contract. They should help in any way possible since they know that dealership went under after the FBI investigation and that dealership was representing Hyundai. I have been over paying my lease agreement price by more than $8 every month. Over 30 months that is over $240...I am sure there were other scams in my contract as well...all I am asking is that they wave my lease turn in fee so I can get rid of this car. My lease is up and I already have a new car and all I am asking is for them to do what is right but they are not willing to help in any way!
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    Reviewed March 9, 2009

    I have a 2007 hyundai tucson that makes a cold weather squeal every time I start it up in the winter since purchasing it brand new. I brought it into the dealership on several occasions for repair. Always with the same complaint. The dealership tried several things to repair it. Changes the heater blower, checked the break line, changed the oil filter. They thought it was possibly related to the heater vent or a loose seal in my engine that they were unable to find. After many trips to the dealership for this, they told me they were unable to determine the cause of the noise and to contact Hyundai USA, whom made arrangements for the district manager to look at my vehicle. He called to inform us he thought it was the battery charging the alternator in the wintertime and although this was the first Tucson he's heard make this noise he believed it was a normal noise and said they would not repair the vehicle. Apparently the warrenty does not cover squeal noises. I'm very unhappy with the outcome of my vehicle.
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    Reviewed Feb. 25, 2009

    I purchased a 2000 Hyundai Sonata from a dealer under the impression that this was a good, reliable car. I have had my car for 2 years and now the axle has broke, causing the tire to fall off the car and the case that hold the engine has rusted through. I am highly upset. I feel that the high rust rate on this car should have been a public announcement.

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    Reviewed Feb. 25, 2009

    I have purchased Hyundai Verna car number **. IN all my free services, I told them the problem about my car's front wheel. They did not do anything but when my car warranty was over in the next service, they told me that there is problem in steering and needs replacement (costing Rs25,000). I was shocked. Please help me.

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    Reviewed Feb. 24, 2009

    Well, I think, Hyundai's so-called America's best warranty is kind of a scam. Here is why I think this.

    I bought my 2007 Sonata in Sept. '06. Before I bought the Sonata, I looked at excellent owner reviews on Edmunds.com and Cars.com. What I did not realize was that these reviews from the owners are based on the initial quality and features and would not reflect long term (that over couple of years) quality issues. I know, 2009 Genesis won North American Car of the year award, and maybe it is about the same Excellent Features, looks and initial quality but it does not account for long term issues - that would not be covered by warranty.

    I took my Hyundai to dealership last week for some metal to metal rubbing noise that was coming from the rear of the car. The dealership finding was that both the rear pads have gone bad, one rotor needs replacement and other rotor needs to be resurfaced. Of course brakes are not covered under the warranty so the entire $350 is on me.

    I have just 24400 miles on my Sonata, so obviously I was shocked to have brakes and rotors gone so fast in two years with most of the miles on the freeway. Moreover dealership found the front brakes perfectly fine - now knowing that front brakes take most of the load, I was even more surprised. I suspected stuck caliper or bad calibration between the front and back. But dealership again mentioned that everything else is fine and it is just Premature pad worn out due to my driving habits. Now, the Sonata is not the first car that I have owned. It is the fourth... and not in my experience as well as confirming from my friends, pads and rotors should not have gone bad so fast. I told dealership to do the work at my cost but told them that I would be calling Hyundai for the warranty claim.

    After calling Hyundai Consumer Affairs, all I hear was a written script that Pads and Rotors are not covered in warranty. I asked to speak to the supervisor who called me the next day to repeat the same script. He said, they stand by their dealer's analysis and since they did not report anything else wrong, it must be either my not doing annual brake inspection or my driving habits. He asked whether I rotated the tires recently which could have caught brake wear... I had done tire rotation just at the last oil change. Basically after repeating the script, he mentioned that there was nothing further that Hyundai could do, wished me good day and hung up.

    My understanding: Dealer's have an incentive to not make it as a warranty claim. They will get reimbursed much less for labor (no chance of making money in parts as those would come from the Hyundai directly). Dealers would make sure by finding some loophole or sometimes even lying that how the part could not be covered in warranty. In my case, may be the caliper was bad, but still everything else came fine in Dealer's inspection.

    Hyundai makes sure features, styling and looks and initial quality is good to get awards and good initial reviews even from the owners (I had also given an excellent review after 2 months of car ownership), while compromising on long term quality (alternator, water pump, etc.) or the items not covered in warranty (brakes, shocks, etc.)

    By the way, two months back, I had to replace the alternator - which dealer could not find any loophole to avoid the warranty. The issue still remains - hear of the alternator going out in 2 years?! My conclusion: Do not buy Hyundai - bad long term quality and Nexus with dealers to rip consumers off.

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    Reviewed Feb. 24, 2009

    I purchased a brand new Hyundai Tucson in 2005. It now has 44,000 miles on it. The car battery was dead; I recharged it and several days later, it was dead again. At a cost of $90.00, I bought a new battery. Two weeks later, the new battery was dead. Obviously, that was not the problem. After consulting a mechanic, it was a defect in the radio; it is constantly draining power from the battery. A new car with that few miles on it should not be causing me to put out more money when it is the defect of the manufacturer.

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    Reviewed Feb. 24, 2009

    I am appalled at the service that I have received at this center. I had driven my vehicle on Thursday to the service center because the gears wouldn't change. Vehicle was checked by Glen, who informed me that the vehicle must be left overnight. He will give me an answer the next day. I spoke to the foreman who told me that the gear box is damaged and this will take 4 days or 14 days depending on the availability of the spares. I was informed by Glen at 1:30 on 20/02/2009 that the vehicle's clutch kit is damaged and he is waiting for prices. He will call me later to give me prices.

    I called at 2.30PM to find out that he made a mistake as he did not know I was liaising with Ryan. At which point, I spoke to the Manager. As I did not receive any joy, I spoke to the dealer principal. He informed me that they will send the gear box to the engineers instead of replacement, which will cost less than what was quoted. Here is my confusion. I gave my vehicle in on 19/02/2009 and received my vehicle on 24/02/2009, with an initial cost of R11,604.06, only to be informed that the clutch kit has to be replaced with a cost of R2,736.62.

    The inconvenience and unwarranted worry caused by the incompetence of your employees. I did not have a vehicle for 5 days. Had they taken the initiative of assessing my vehicle on Friday, I could have had my vehicle the same day. Further, my vehicle is 3 years and 4 months old. I have only completed 52,000km. So what does this tell me about the workmanship and quality of Hyundai? Will this type of service encourage people to actually buy your products? I don't think so.

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    Reviewed Feb. 23, 2009

    We had a 2003 Hyundai Elantra GLS with 42,000 miles. It was purchased new, at the same dealer. With the spell of cold weather, the check engine light came on, and it got harder to put gas in the tank. When the temp got down to around 10 deg., we couldn't put any gas in the tank. It would fill the neck and shut off. The neck stayed full, and further attempts to put gas in failed. Since we saw a recall on the internet about a valve in the tank, we mentioned this to the dealer but they said it was not a problem with our vehicle. They did their diagnostic test and said it was a bad canister valve, filter assy. and canister assy. We had them do the job to the tune of $606.71 for the repair. We got the car back with the exact same problem - we couldn't put gas in the tank and the check engine light was on. We took it back and they said it was a different problem; it needed a valve in the gas tank plus they are replacing the gas tank to the tune of $625.00 for it to be repaired. We said, "No, it wasn't fixed correctly the first time." We had to get rid of the car since we couldn't put gas in it to drive it. Also the tires wear out every 18,000 miles and we had to have a power steering hose replaced recently. We will never buy another Hyundai; that's for certain.

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    Reviewed Feb. 19, 2009

    2002 Tucson had a rock go right through the front of driver's side mirror. Hyundai says that it happens all the time so it's not covered by warranty. Plastic is so thin I wonder what side panels are made of and the safety factor of the panels.

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    Reviewed Feb. 16, 2009

    I've reported the illuminated airbag light in my 2003 Elantra to you previously. I never received any acknowledgement or contact from you. I had it replaced, the light still stays on. Lynne's Hyundai in Bloomfield, NJ just checked it and said it looked like I dropped coffee or some liquid (which I did not) and that caused it to fail and the module to cease working. From your article, it appears all of the airbags have the same symptom... some liquid that appears to be coffee??? These airbags need to be recalled and replaced before others get killed. Let's see if you do anything about it or I guess I'll have to send in a third and a fourth comment form.

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    Reviewed Feb. 13, 2009

    In 2006 my Sonata subframe failed due to corrosion and rust. I was able to get reimbursed by Hyundai. I am currently collecting this information and working on a class action based on this failure. I have spoken to over 70 people with this problem and helped them get their cars fixed at no cost. Please contact me directly if I can help. Everyone who has a Sonata or Sante Fe from 1999-2002 needs to have their cars inspected for this obvious defect. If found, call Hyundai Consumer Affairs, 800 633 5151, and file a complaint, then take it to the dealer for the repair. Also file a complaint at NHTSA.GOV. This is a very serious flaw in these cars. Hyundai needs to be held accountable. We are looking for anyone who has experienced this problem, suspects this problem, regardless of how many miles are on your car. I have helped people with over 180k miles on their cars.

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    Reviewed Feb. 10, 2009

    The car (Hyundai Accent) I purchased for my daughter is only 4 months old (it was brand new at the time). It had some ice build-up in the tire well during one of our cold spells. She tried to kick the ice away and when she did, the bumper cracked. Now, mind you, my daughter is all of 98 lbs. So we took the vehicle down to the dealer who looked at it and said they would submit my claim to Hyundai. After 3 weeks of calling the dealer and being told they had heard nothing, they finally let me know that Hyundai would not cover this and that it is not part of their so-called great warranty package...

    This, in their mind, is not a defect but an act of god just as if I hit a pothole and the fender would have cracked. I said that this was unacceptable and, "Who can I talk to about this decision?" I was told to call the customer service line at Hyundai and talk to them. To make a long story short, I was told by one rep. to power wash the ice away and when I told her I don't carry a power wash, she said she couldn't help me. The other rep told me they cannot be responsible for the cold weather and force applied to remove the ice.

    When I said, "That is an unsafe vehicle if it will crack from someone kicking ice away," she did not have an answer. I have had over 15 vehicles in my life and have lived in this area for almost 50 years and have never had a fender crack when I kicked ice off the tire well until I purchased a Hyundai. I then went to the dealership who also said they would not back their product. I was told that the car was made this way so the outside will crack like an egg and this makes the vehicle safer by not having the fender press into the passengers. This sounds like each one passing the buck but here I am, stuck with having to replace a bumper on a 4-month-old car.

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    Reviewed Feb. 9, 2009

    I purchased a vehicle from the Hyundai dealership in Parow, Cape Town, SA in the first week in Jan 2009. I was advised that my spare key will follow shortly. I am busy with my internship about 900kms away from where my family stays. I arranged with my family that when the spare arrives (as I had to leave by the 10th of January and the spare had not yet arrived) in the next couple of days, that my brother drops the vehicle by me and I will then purchase him an air ticket to fly back home as he was available to get off from work during January.

    It is now almost mid-February and I still do not have a spare. I was advised that Hyundai has the spare in JNB at the headquarters, but have not yet released it. At the beginning of February, I was told that Hyundai has just sent a batch of spare keys to Cape Town later to find out my key is not with the batch. The salesman advised me that I can have the key made myself. When scouting around, the best quotation I received was for ZAR 1700 (USD170-180), which I cannot afford. I said, "I can manage to get the cash, but will Hyundai reimburse me?" I was advised that this is not possible.

    I have been without my vehicle for over a month due to Hyundai's lack of professionalism. If I paid for the vehicle, should I not be eligible for the keys as well as this was part of the deal? Hyundai in JNB has no contact number to be contacted on. I have complained on their website but, obviously, no response. Please can you help me on this case as this is a huge corporate organization and I am an individual with not much experience in this? Please help.

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    Reviewed Feb. 6, 2009

    In '05, I purchased a Hyundai Sonata with the Hyundai Protection Program (HPP) to include backup sensors, so I was told. It covers bumper to bumper 6 yrs/75,000 miles, so I was told. I have signed documentation on Hyundai of Manhattan's letterhead to include back up sensors. Hyundai of Manhattan went out of business a couple of years back. The main corporate headquarters of Hyundai does not want to honor this commitment stating that this inclusion with the backup sensors was given to me in error. They are unable to send me the HPP written policy for which I fully paid.

    Basically, it's my tough luck that I was lied to by one of their dealerships. I told Kevin, the supervisor of the warranty department, that I was very disappointed and shocked that they didn't stand behind their name. Truth be told, I have had a couple of other occasions of dishonest interactions with another Hyundai dealership. What's their deal? Yuch...

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    Reviewed Feb. 5, 2009

    Passenger Air Bag sensor failure: Air bag light would come on when the passenger would shift their weight in the seat. I notified the dealer. I took the car in and no problem was noticed. Problem is still present. I took it in a second time and no problem was found. Problem is still present. Third time I returned to the dealer, the factory rep was there; he found the problem, and said it could not be fixed. No attempt was made to fix it. I was offered to purchase another car model they picked out. I would have to pay the difference of sticker price or they would buy my car back with a charge on mileage used, mileage I put on the car while driving an unsafe car waiting on a solution. They referred to the Lemon Law which they used to save money on a major problem.

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    Reviewed Feb. 4, 2009

    I have been experiencing trouble with keeping my 2002 Hyundai Sonata on the road. It was pulling to the right. Not just a little, but so badly I had to hold on tight with both hands to keep it on the road. I had the brakes checked, the wheels rotated along with all the other things one does for general maintenance, but was always told everything was fine. Finally, last week, I came to the realization that something was terribly wrong. I was getting off the interstate when I lost complete control of my car, nearly causing an accident. This was after putting new tires on my car, hoping that would help with the problem. Even driving in town at 5mph hitting a pothole in the road making a turn was a near death experience.

    After realizing it was no longer safe to drive the car, I returned to the place where I bought the tires a couple of days later. They reported to me that the frame on the passenger side had rusted all the way through and that I was very lucky that I had not been in an accident or that the wheel had not come completely off. The tire business went online after detecting the suspension failure. What they found was amazing. Consumer Affairs was reporting enough to frighten anyone out there that could have a problem. I can't understand why there has not been a recall. Why has this gone on for so long? I have contacted Hyundai. I have a case number. The case worker gave me her name and ID#. I was told Hyundai would be in touch in the next three days.

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    Reviewed Feb. 4, 2009

    Air Back light is on at driver's side; issues are as described in the Sonatas. Hyundai is non-responsive telling us that we don't sit right(?), not enough weight, etc. This problem is intermittent and now I want to know if safety is an issue.

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    Reviewed Feb. 3, 2009

    2002 Hyundai Sonata sun frame rusted out. It is my wife's car and she drives 60 miles round trip to and from work 5 days a week. She noticed the vehicle pulling hard top the right, so I brought it into Thomas motors for service (we thought it was in need of a wheel alignment). My mechanics called me back to the service area where they proceeded to point out the sub frame had rusted through completely on the right side/front. I instructed them to begin immediate repairs. My wife could have been in a terrible accident had we not brought it in for service.

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    Reviewed Feb. 3, 2009

    I own a 2006 Hyundai Elantra. I was in a car accident. I was hit on the driver's door. The door came in about a foot, and the driver side airbag failed to deploy. Hyundai is saying that it worked like it was supposed to, which I do not understand. I have like 50 pictures which show that the driver side door and the passenger door were pushed into the car about a foot. Even the roof was pushed in. The pillar which houses the side impact sensor is clearly struck and pushed into the driver seat. If you need the pictures or would like them, let me know. Thanks.

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    Reviewed Feb. 2, 2009

    I have a problem with my 2004 Sonata. This only happens when on a slight downgrade while in cruise control at about 60 mph. About 1/2 mile down the grade, the auto transmission will shift to a lower gear, and the Tach dial will drop about 2500 rpm. It will shift back to the higher gear almost at once and will then repeat the sequence for a total of four to five times, all within less than a tenth of a mile. I know that this is not a normal function for this car. I have had it in the shop three times and have been told not to use the cruise control (first time in) which was not very satisfactory to me, and later that it does not show up on the computer and thus they cannot repair it because Hyundai Corp. will not let them just replace parts at will. My concern is that the car will be out of warranty at 60,000 miles in a few short weeks. I now have 59,700 miles on the car and would like to have the situation fixed while on the full warranty. What would you advise that I do?

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    Reviewed Feb. 2, 2009

    I recently learned from my Hyundai dealer that there is a Hyundai Service Bulletin (# 05-20-002) that states that some Hyundai vehicles may experience engine knock from the use of an aftermarket oil filter. I would like to learn more about this. I have a copy of the bulletin if you'd like it. I change my own oil and use what I believe to be high quality aftermarket filters that meet factory specifications. The bulletin is very vague as it does not specify which brand or part number of aftermarket filters may cause the knock problem. Evidently, there had to be one or more certain aftermarket filters identified or else this bulletin should not have been issued. So I would like to know what filters Hyundai has identified that do not meet specifications?

    I doubt that they have any data and that they may be in violation of the Federal Trade Act. I would like to know if Hyundai has filed a waiver with the Federal Trade Commission to comply with Title 15. I have been generally happy with my 2006 Azera, although I believe the dealer puts undue pressure on us to have expensive maintenance performed that is not specified in the Owner's Manual. They like to plant seeds of doubt that we are not doing what we are required to do to properly maintain the vehicle. They have a $1,300 list of fluids and services that they recommend at 30,000 miles that are not recommended in the Owner's Manual. I guess they don't think anyone reads those things and that they can just intimidate customers into spending money needlessly.

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    Reviewed Jan. 29, 2009

    I have been inspired by the company & the way in which it is advertising the comfort and customer service of the product. But I felt very disappointed with the business ethic in which Hyundai preaching is a mere humbug. From day one, I experienced rattling noise inside the car while driving and shuddering noise from the engine while driving when shifting gear from 2nd to 3rd and 3rd to 4th when the vehicle is accelerating. I have complained this issue with the engineer and other supervisor/Customer Relations Manager every time. Even after the 2nd service, the vehicle is running with the same problem, which I couldn't find in any of other Verna cars.

    Now after the last service dated 19.01.2009, the service engineer asked me to try fuel additive for three times and report the performance of the engine. Now tell me, why should I add additives for a New Engine? Is it what the company recommends for a New Vehicle?

    Regarding Service, one thing I have observed is that when prepare your job card, the person who is attending to you will not follow up from the service adviser and repair shop. Nobody knows what is checked and what is rectified. All service adviser and so-called experts give only advice and they don't show their expertise which is very much needed in the repair shop.

    One thing is clear. Hyundai is not for customer satisfaction & value addition. Delivery after service is poor. Every time after completion of the service, I found no value addition to my vehicle so far, like you find such a shabby look inside the car and it's full of grease & dirt on the seat. It becomes so ugly in look and carpets have wet and foot marks with mud & slush making the customer feel so unhappy. This is happening all the time for me. Every time, I used to tell them to try to change, but there is no result. If you take the record of this particular vehicle, you will understand how many times this vehicle has come to the service station for repeat jobs. Still the problem has not been solved. Sometimes it makes me feel if the vehicle was fully attended to the problem which has been listed in the job card or otherwise.

    The caption in your advertisement, Comfort, is mere hype and not a statement of fact. My personal experience is the testimony to my claim. When I get into other vehicles like Honda City and Ford, they really have the comfort that Hyundai is telling. My 5-month-old Verna is giving a lot of noise inside when driving in the city. I could not feel any comfort or smoothness while driving the Verna. One thing I would like to tell you is that because of my passion in the Hyundai car, the affinity I have made inspired people and sold at least 10 Verna cars to my close friends and relatives.

    Right from day one, my experience with Hyundai Service is terrible and in spite of my repeated requests, it is getting from bad to worse. I am suffering from mental agony after buying a car from Hyundai. I hope you understand the feeling of your esteemed customer and take note of my representation and solve the problem once and for all.

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    Reviewed Jan. 27, 2009

    I had to have the lower arm control replaced due to rust and weakness. I slipped in ice and snow and the passenger tire hit the curb. The tire went flat from breaking the bead. We fixed the tire, just needed air, but as we tried to drive off, there was a grumbling sound. My son crawled under the car and found the control arm was rusted out and damaged from the impact of the tire hitting the curb. I see there are several complaints about the control arm rusting. I have 89,000 miles on my 2002 Elantra and need to find out who to call or who to contact to get reimbursed for the new control arm we replaced. I had heard that there was a recall on the control arm. Does anyone know if this is a fact or fiction?

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    Reviewed Jan. 23, 2009

    I have a 2003 Hyundai Elantra GLS GT. It has 29,710 miles (original owner), only serviced at Springfield Hyundai. I had State Inspection and 30,000-Mile Service done in 12/08. I took it home on a Friday and noticed that the hand brake seemed to have extra play that it did not have when I brought the car in for inspection. When I tried to drive it on Monday morning, it felt like the emergency brake was engaged even though the brake lever was in the disengaged position. I called service and found that my towing warranty was no longer in effect. The service manager was rude and arrogant but finally he had my car towed to the shop.

    When the car was finished, he said rudely that if I had warmed it up for 10 minutes, I would have had no problem. He said all they did was chip ice off the brakes? I never had any problem since 2003 with ice on my brakes and that Monday was above freezing. When I picked up the car, I could not disengage the hand brake so one of the Hyundai employees disengaged it. I took it home and, intermittently, I continued to have the same problem - it felt like I was trying to drive the car and pushing against 1000-lb weight in forward and reverse. I had to accelerate at such a speed that if the brake would have disengaged, I probably would have had a serious accident.

    I paid $400 plus for the 30,000-mile service and multi-point inspection and State inspection. I was told by the service manager that they do not touch the emergency brake; they only eyeball it? If that's the case, they should not be putting Pennsylvania State Inspection stickers on cars. Their brochure actually says that they adjust the hand brake under the multi-point inspection, but the State Inspection sticker trumps all - they put me and my family in danger with faulty brakes.

    I took the car back on Tuesday, 1/20. This time, they told me the hand brake cables were binding because they are rusty and that it would cost $596 to fix the car - which included the cost of replacing brake pads even though they were not worn. They said Hyundai recommends replacing brake pads when you replace the emergency brake cables. Service Manager denied saying that he chipped ice off the brakes originally and that that was the only problem. Business Manager did remember the chipping ice reason though. I am still under warranty and feel that the hand brake cables should not have rusted and that it is Hyundai's responsibility to replace them. Also, if a problem existed, why did they put a State Inspection Sticker on my car and put my family in danger? They should be liable for that alone.

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    Reviewed Jan. 22, 2009

    Purchased a 350 GXL Hyundai year 2002, brand new. After giving full cash for the car, I was taken to the back (my husband, son and myself) and was explained about the extended warranty. I was told if my car is stolen after 10 years totaled, I get a brand new car. My extended warranty will cover me after 5 years. Made the extended contract 10 years or 100,000 miles. After 6 years, the car kept braking every time. Manfredi ate two times and never drained the trans fluid. So after 7 years, I need a new transmission that I was covered for. Then I took my car to Plaza Hyundai in Brooklyn, New York on Nostrand Ave. Nothing was being covered. I need a coil that is attached to the engine replaced. I was told it is not covered. Neither is my engine. Only inside of the engine. I have to pay for block around the outside of the engine and for the screws.

    We were taken for a fool. Hyundai told me this is a third contract. Not from Hyundai (but Hyundai sold the contract). Nothing is covered for the car if stolen and total is only for 5 years. Not 10 years. We did not have the contract at that time when we purchased the car. Never really looked at the contract, thinking what Manfredi told us was true.

    I will never buy another Hyundai since there are 3 coils connected to the engine. I need it repaired, but they told me it was wear and tear so I am not covered. It cost me $480.00. Then training pulley seized, not covered. So what was I covered for? Nothing. I was told I only can put in Hyundai parts. Nothing else fits the car. No universal parts. If a mechanic not from Hyundai puts a part in and puts it in wrong, the warranty is null and void. I was swindled. We signed a contract from word of mouth. Never saw the contract until it was mailed to me. Now I will only buy American made car.

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    Reviewed Jan. 13, 2009

    I was in a small, low-impact collision. I rear-ended a truck and his trailer hitch left an indent on my front bumper. This caused my passenger side air bag on my 2003 Hyundai Tiburon to deploy. There was no one in my vehicle at the time and when I went to the dealership, they stated it went off as a precaution in case someone was sitting in the seat. I questioned their response and they said it did its job as there was an impact. First, the impact occurred after being at a stop sign; I was waiting to turn right behind the truck and he started to go so I put my car in neutral and rolled forward. When the truck stopped as another car proceeded to come over the hill at a high rate, I didn't notice him stop as I was looking to see if I could go behind him. I do not think there was a speed even registering on my car. I have been to a mechanic and a repair shop who are both completely amazed that the airbag went off.

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    Reviewed Jan. 11, 2009

    The entire undercarriage is completely rusted. I lost my steering 2 days ago while driving 20 mph over a bridge. The entire rear suspension has to be replaced due to Rust and Corrosion. I owe $3000 on the car and it will cost more than that to have everything replaced. I have read all over the web about Hyundai's rust problems. Nobody from Hyundai is doing anything about it. I only have 88,000 miles on this car. I live in Massachusetts and they consider it a high salt area, which it is. Then why doesn't everyone's auto rot out?

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    Reviewed Jan. 11, 2009

    I purchased a 2007 Hyundai Entourage and have encountered the following without any success or resolution: Horns were replaced twice. Car was towed twice, once for blown oil seal a few days after it was serviced at the dealer and the other for a starter relay going bad after a few months. Fuel gauge does not work correctly a few days after the wiring near the tank was looked at by the dealer. Driver side tail lamps (bulbs) were replaced. Fog lights (bulbs) were replaced. Passenger side electric door latch was replaced twice.

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    Reviewed Jan. 7, 2009

    2006 Hyundai Elantra - First, a warning message will sometimes come up saying the passenger airbag is turned off while there is a passenger sitting in it. Second, the ash tray must be spring loaded to hold it in place. When you empty the ash tray and put it back in the holder, the front will pop up by itself or when you hit a bump. Therefore, a burning cigarette will pole vault out of the ash tray onto the shifting boot area, floor, etc...

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    Reviewed Jan. 7, 2009

    Left rear trailing arm rotted apart causing a 360 spin at 55 mph. Luckily, it was controlled until stopped. The left wheel was rubbing against strut, shock and fuel filler tube. After inspection, they found the right side trailing arm rotting. I had to replace both trailing arms at the cost of $782.08 parts, $1000.00 labor. Hyundai would not give me a break even after I printed a page of 15 consumer complaints of 2001 trailing arm failing. Are they going to recall after someone gets killed? This is a serious problem and it needs to be addressed.

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    Reviewed Jan. 5, 2009

    I have a 2002 Hyundai Sonata. I thought my front wheel was out of balance so I took it to Firestone to look at it. To my surprise, they told me the cradle that holds up the front of my engine was rusted through and it was the half shaft that was being affected by this defect. They directed me to take the car to the auto dealer immediately as it was a danger. When the service department looked at my car, they said the cradle was badly rusted and that would be covered. They said they would not cover the half shaft unless my wheel fell off. I have done research on this and know that this defect is in fact the problem of the half shaft going bad. It is appalling to think that a reputable service department would tell you your wheel has to fall off your car in order to be backed by the manufacturer.

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    Reviewed Jan. 2, 2009

    I own a 2004 Hyundai Elantra. While making a left turn from a stop, my car was hit on the driver's side; the driver's door was the center of impact. The driver's side airbag did not deploy, yet the car was totaled. The driver suffered a concussion and traumatic cataracts in both eyes; he has had two operations, and it looks like at least one more is to follow. I wrote to Hyundai. They sent an inspector to inspect the car. The conclusion was the airbag operated according to its design. So I guess what Hyundai is saying is that the airbag was designed to never deploy. I mean, the car was totaled by an impact directly to the driver's door. What they are getting away with is criminal!! My insurance shouldn't have to cover the medical expenses, Hyundai should!

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    Reviewed Dec. 30, 2008

    I am writing to alert you to the unacceptable “resolution� for an ongoing problem I have had with my 2001 Hyundai Sonata and to request repair/replacement of my driver’s seat under the original manufacturer’s warranty.
    My Sonata was part of the Recall ID # 02V105000 - AIR BAGS:SIDE/WINDOW OR Recall ID # 01V347000 - AIR BAGS recall in 2001/2002. My automobile was serviced on 9/3/2002. The notation on the enclosed copy of the service paperwork indicates that the Recall 051 work was completed (Side A/Bag Kit B). Since that initial recall, I have had now ten incidences where my air bag light has illuminated (see History detail below and on enclosed copies of service records). This happens because the connector for the air bag is under the driver’s seat, I am told. Apparently, when we move the seat to accommodate drivers of varying heights, the connector jiggles loose, and the light illuminates. While I have only paid for this repair once (1/24/08), the dealer told me on October 6, 2008 that if the light illuminates again, I will be responsible for replacing the entire driver’s seat to permanently repair the problem at an estimated $2,100. On October 12, 2008, I sent a letter to Hyundai Motors, Inc (the manufacturer), Southern States Imports, Inc in Raleigh, NC (the dealer) and copied the NC Attorney General about this matter. In the letter, I requested that Hyundai recognize this as a manufacturer’s defect and/or part of a 2002 recall that has not yet been resolved satisfactorily. I requested that the driver’s seat be replaced by Hyundai to correct the problem once and for all. On November 4, 2008, I received a phone call at 11:50 a.m. EST from a customer service representative at Hyundai Motors named Sarah. Sarah informed me that she was calling about my letter dated October 12, and instructed me that if I should experience any more trouble with my air bag light, that I should immediately call her at 800-633-5151 extension 54292 and let her know. Sarah then gave me a case number for reference #690904. On December 13, 2008, the air bag light illuminated again after my husband drove my car. This was only the third time he had moved the driver’s seat since the repair work conducted on the air bag light connector on October 6, 2008. Let me be clear about one thing: my husband and I had planned that I be the only driver of this car from October 6th on until we could get the car sold or traded, because it was clear that if we moved the seat again, the connector would fail, the light would illuminate, and we’d be in for an expensive repair. However, after the November 4th call from Sarah at Hyundai, we felt confident that Hyundai would address the problem should it occur again. After the air bag light illuminated again on December 13th, I phoned Hyundai on December 22nd as instructed. First, I was unable to dial the extension I had been given to call from the 800 number Sarah provided to me. Instead, I had to go through myriad menus to finally get to a customer service manager, Teresa. I informed Teresa that I was calling in reference to case number 690904. Teresa was unable to find my case in the computer system using the case number. She then pulled my records up by my vehicle identification number, and proceeded to ask me how many miles were on my car. Once I told her that it had 129,000 plus miles on it, she explained that Hyundai would not be repairing my car because it is now out of warranty. I explained to Teresa (at extension 54217) that Sarah with Hyundai had called and given me a case number. I explained that this issue had been going on for years, beginning and continuing when the car was under warranty (6 of the 9 times it was repaired), and that Sarah’s call led me to believe that Hyundai would in some way intercede on my behalf and assist the next time I had issues with this ongoing faulty air bag connector. Teresa then said, “Oh, we give those case numbers out because we have to,� and, “it doesn’t mean you are going to get assistance when you call in.� Need I say I am appalled? I would have traded this car in immediately had I believed that the phone call I received from Hyundai in November was a ruse. Unfortunately, I hung up from my November call with Hyundai Motors confident that Hyundai was going to take ownership of what is clearly a manufacturer’s defect and repair the air bag connector once and for all. Now I am to understand that since the car is out of warranty, despite the fact that this air bag connector has been faulty since 2002 and was recognized in a recall from Hyundai Motors in 2002, that I am now responsible for repairing this to the tune of $2,100! The way I see it, I now own a vehicle that is unsafe for me to drive, un-salable, and effectively worthless. And Hyundai takes no responsibility for this. I am hopeful that this letter will serve to facilitate resolution of this matter at once in a manner that is fair to me, the consumer, and reflects Hyundai’s commitment to providing “America’s Best Warranty.� Or shall I be forced to “Rethink Hyundai� and never, ever purchase another one?
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    Reviewed Dec. 30, 2008

    1. brake light on, wouldn't turn off.
    - dealership claims car starter wasn't installed properly, remote starter was installed over a year ago. 2. Car brakes locked up while driving on highway. - dealership replaces master cylinder and brakes 3. Car brakes locked up whild driving on highway, a month later.
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    Reviewed Dec. 23, 2008

    Attention Joe Benton:
    Catastrophic failure of front suspension (Lower Control Arm) for 2001 Hyundai Elantra, and loss of control of vehicle. While operating vehicle, experienced sudden loss of control of vehicle without warning. Front of vehicle fell to pavement. Inspection revealed Lower Control Arm rusted through from inside and broke into two pieces.
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    Reviewed Dec. 22, 2008

    This involves what I beleive to be an illegal repossession of my sons car. Here is the situation-
    My son Lloyd purchased and financed a Hyundai Elanrta May 1 2008. At the time he had a full time job and made initial payments. He was laid off in July but still tried diligently to make payments by picking up part time jobs. he began to fall behind in his payments unable to make full payments etc. Finally, in November he was two payments behind and receiving threats the car would be repossessed. My wife and I offered to help out. Late in November, I applied on line for an auto refinance loan from Capitol One and was accepted. A check was sent to me. My son and I telephoned HMFC for the payoff amount. I express shipped the check to them on Dec 1, 2008. They received the check, deposited it and cleared the account. On Dec 4 I received notice from Capitol One that they were not going to honor the loan because the original loan was my son's and not mine. So, I immediately sought some other possible financing to no avail. On Monday Dec 8, we called HMFC and spoke to Tanya Moore explaining the situation. I also offered to bring the account current. She checked her records and informed us that it appeared that the check from Capitol One had indeed cleared. I told her that I didn't think it would stay that way. So, she said they would hold on to the pink slip for a week or two. On Thursday Dec 18, I received a call from HMFC (I beleive it was Jose Aranda but not certain) asking me why the check from Capitol One had bounced and why had they not been notified. I informed him that they had been notified and that we were now prepared to make the account current. He told me, they would need an express check sent that day to avoid any more penalties or repossession. He gave me the amount past due of $1387.91 . In the late afternoon, I sent a money gram for the amount due. Over the weekend, Lloyd checked on line and the account status showed that the payment had been received and posted on Dec 18. Today, Dec 22, around 3am, a tow truck came and repossessed the car.
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    Reviewed Dec. 21, 2008

    I bought this 2007 Hyundai Tiburon on April 29, 2008.At that time it was hard to get into first gear but thought that just may be the way it was suppose to be. On October 12th the vehicle just quit running in the middle of the road. I could not get the car into first gear, the clutch or brake would not depress. It was in the shop at Bob Dunn Ford from 10/13/2008-10/27/2008. Again on 12/07/2008 about a mile or a little less from my house, I stopped for a car in front of me to turn and when I went to put it into first gear it would not go and the car quit running. I walked back to the house and called Triad Towing and they said I should call Sheps Towing. Shep towed the vehicle to his shop to keep it safe overnite as this was a Sunday. On monday 12/08/2008 i called Bob Dunn Hyundai to make sure they received the vehicle. Per Chad Brown they did. He said he would check the car and call me back. He never did. I had to keep calling and kept getting conflicting information about the car. He said it was the clutch again and the flywheel was burned up. He said he thinks it is my driving habits even though he'd told me the first time the flywheel had cracked into tiny pieces there's no way I could hurt a flywheel. He said he'd call back after speaking with Richard Halloway (hyundai rep)but it would be a couple days. He called 12/19/2008 and said repairs were not approved. I waited from 12/08/2008-12/19/2008 just to be told I would have to foot the bill. Hyundai Motor Co should be made to stand behind their products if they are going to manufacture them.This has happened twice now within 4 to 5 weeks and honestly I am afraid of the car now. If it had just quit on the interstate I probably wouldn't be able to complain.Bob Dunn never once called me except 12/19/2008 to say repairs were not approved. I think that is very poor customer service.
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    Reviewed Dec. 20, 2008

    Airbags deployed while driving without collision causing injury to driver and passenger .2008 Hyundai Tiburon less than 1 month from purchase.No police will make out a report , Insurance company will not cover repair's without claiming at fault and Hyundai Canada will not cover cost of repair due to their investigation findings code B1650 (Front impact occurrence ) Yet Dealership could not detect any evidence to support this
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    Reviewed Dec. 8, 2008

    at 32k mi. I am told that my Elantra needs a new clutch at the cost of $975.00, and it is not covered under warranty. Ha! I am a very experienced driver, and over half of the miles were on freeway. There is absolutely no reason for this problem other than defective parts. There is currently a class action suit pending for same issue on 2003 Elantra. I imagine it is just a matter of time for 2005!
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    Reviewed Dec. 6, 2008

    I was told that I could "defer" a payment on my auto retail loan. Upon contacting another dept, I was given the run around. My vehicle was reposessed on 12/3/2008 due to a 2 month late payment. I contacted many different departments to see how I could get my vehicle back. I made a payment in full on 12/5/2008. I contacted the company to see if the payment ($1,467.44) had been received. A rep with HMFC told me that I shouldn't have made the payment due to the fact that I might not be getting the vehicle back. I read over some information on http://www.carreonandassociates.com which stated that I can "redeem" the property by offering the creditor the entire unpaid balance on the debt, plus any expenses reasonably caused by the repossession. I also read that I must do this before the creditor has disposed of or sold the property or has signed an agreement to do so. I am getting fed up and I am still incurring storage fees for confusion that could've been avoided.
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    Reviewed Dec. 5, 2008

    I bought a Hyundai Elantra from a dealer during the spring and had a good Carfax report with constant maintenance report. The engine got overheated and broke down after driving it for six months.
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    Reviewed Dec. 4, 2008

    Sonata 2006 model lx has door locked repaired from driver, passenger and rear door not fixed yet
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    Reviewed Dec. 4, 2008

    my daughter bought a used 2006 Tiberon (standard) 7 months ago and had to take it in for shifting problems but the dealer said it is not a covered warranty item the car only has 32,000 miles on it which cost $1055
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    Reviewed Dec. 3, 2008

    I purchased a Hyundai 2007 Accent on the 28th of March.
    A friend of mine called and tlod me he had just seen a special TV offer from a Slasher program from Hyundai of North Jacksonville offering new 2007's at $129.00 to $229.00 a month. They announced that no matter whta your credit is like they could sell you a car or they would give you $1100.00 cash. Anyway, I currently owned a 2006 Ford Taurus that had 61,000 miles and already had an electrical short the dealer could not find and the master brakes failed. Warrenty was 60,000. I use my car for business and mileage is high. I needed a dependable car with less gas consumption because gas was beginning to peak at that time. Plus I needed a car that did not require service. Now, because I still owed 15,600, I was told the Ford was not saleable at what I owed and to trade it in would add an additional $6 - 7,000.00 to the price of the Hyundai. Joe, who made the TV commercials said it was worth more if I sold it myself. He said since I was 1 payment behind that I should NOT try to catch up the payments or try to repair the problems with the car but to buy his car and call Americredit to come and get the one I had. He said if possible to try and sell it for payments only. (You know as well as I do existing auto loans are not assumable) So, they convinced me to keep my car and buy a new one before the repossession took place and appeared on my credit report. Stating my credit was really bad anyway and this would not affect it anymore that it already was. He said when I corrected the report we could refinance it. Well if the car is overpriced to start with and depreciation no one refinance. He said they would, however, I was correct, no one will as of 12/01/2008. 1st Credit Union. I felt very pressured here because I had been at the dealership for 5 hours and in tears. He would not discuss the actual price of the car after several inquiry's. He pressed payments. Finally I signed the paperwork and drove the new car home with the dealership driving my old one behind me. Once I was in a quite place I reviewed the contracts and saw a price of 18,369.91. Since they had removed the window sticker before I picked up the car I didn't know exactly what the car was worth. Untill I checked the computer on line. That car had a sticker price of less than 12,000. When I called and questioned the price they said it was because my credit was poor and they had to buy the loan. They said the deal was done and it was out of their hands. TOO BAD FOR YOU LADY. You just spent 18,369.91 for a car worth 11,652. No 3 day recind time. I wrote, called and e-mailed the customer service dept and spoke with Erica, the woman in charge. I faxed her my letter and she did not respond. I wrote to Mr. Koh at Hyundai Consumer Affairs at Corporate headquarters and given a file #1045340 on April 11th 2007. I thought the days of the SHADY CAR SALESMEN WERE OVER. Apparently, not.
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    Reviewed Nov. 29, 2008

    I have a 1999 Hyundai Sonata which broke down yesterday due badly rusted huge hole on the front right side of the frame. This made the vehicle disabled and can not be driven.
    This also resulted in the damage to the wheel joints The mechanic told me that the whole front frame had to be replaced. He also told me that there would be a lot of expense to fix the car. I was reading about the similar problems for the sonata cars that were made during the 1999-2002 were having similar problems and the NHTSA was investigating the matter. Please advice me the further courses of action
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    Reviewed Nov. 27, 2008

    I tried to get them to honor my warranty and they and they refused because it went to a private shop before they discovered the crankshaft inplay was pushing the seal out and the sealed unit was under warranty, and untouched. They had worked on a crankshaft for the same problem the week before. The shop I took it to has taken other vehcles to this dealership in boxes and they have worked on them. It was no fault of mine and was a factory or parts flaw. It pushed all the oil out of my car. I have gotten all my checkups from a dealership and have been a loyal hyundai customer with no problems with my previous two hyundai.
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    Reviewed Nov. 26, 2008

    Transmission on our 2005 Hyundai Tucson went out at 64K miles. Car was inspected all the way up to then that transmission was fine. (We have paperwork of inspected transmision). Transmission is going out and Hyundai dealership is is telling us we need a new transmission. $3,500
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    Reviewed Nov. 23, 2008

    I resently bought a Hyundai Tucson
    WN56UWX, When i decided to buy the car on the 2nd june 2008 the garage said that i could not take the car as they need to clean,and give the car a service. So i picked the car up late afternoon. When i got home i notice the service book had not been stamped, I phoned up the garage and they said sorry we most of forgot to stamp it, They said next time you are passing bring the book in and will stamp it, I went up first thing and had it stamped Since then there has been a problem with the breaks, I took in the car to Hyundai Thornbury,Bristol, and they said it was the master cylinder, So they repaired it. As i drove home there were no problems till i went to the shops. I had no breaks, the peddle went straight to the floor. I phoned up the garage, they said bring the car in first thing. They now said a washer is split. The mechanic who i seen said he silliconed it now to stop the air leak thats why the peddle went to the floor. Since then my breaks dont seem to be the same as when i bought the car. Ive taken in the car and they said all Hyndai car break peddles go straight to the floor when stationary with slight pressure. Now the garage in Thornbury are saying that the Break pads and the disc are warn, The car has only done 19000 miles, Pads wearing down i can understand but discs im not to sure about. Now im getting letters for a service?
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    Reviewed Nov. 22, 2008

    During an oil change on my daughter's '02 Sonata I notice a hole rusted through the frame behind the right front tire. Called local Hyundai dealer (Superior, Parkersburg, WV) and they referred me on to a national phone number. Felice told us to get it to a dealer for verification. The next day they called to say the part had been oedered and they would let her know when it came in. The part was installed on 11/20-21/08 at no charge.
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    Reviewed Nov. 19, 2008

    I purchased the Top-of-the-Line Hyundai extended protection plan when I purchased my vehicle, in 2003. The warranty states warranty shall cover all items included in the factory 3 year-36,000 mile warranty. This is false advertising. Last summer I had to fight with Hyundai corporate to get a part covered that was incorrectly listed on their 'what not to cover list. I am going through this again, on a different part. If my car had this problem when it had less than 36,000 miles on it, it would be covered no problem. This is FALSE ADVERTISING, and I plan to take this to the State Attorney General's office, and anyone else I can to make known the mis-leading, corrupt dealings Hyundai uses to save a dollar.
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    Reviewed Nov. 19, 2008

    I purchased the "Top-of-the-Line" Hyundai extended protection plan when I purchased my vehicle, in 2003. The warranty states "warranty shall cover all items included in the factory 3 year-36,000 mile warranty". This is false advertising. Last summer I had to fight with Hyundai corporate to get a part covered that was "incorrectly" listed on their 'what not to cover" list. I am going through this again, on a different part. If my car had this problem when it had less than 36,000 miles on it, it would be covered no problem. This is FALSE ADVERTISING, and I plan to take this to the State Attorney General's office, and anyone else I can to make known the mis-leading, corrupt dealings Hyundai uses to save a dollar.
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    Reviewed Nov. 18, 2008

    I bought a 2008 Elantra in July. I drove the car for about a month before it started giving me problems. But before I go into that let me start with the service. Their sales team was very helpful and friendly.... but the first problem was the fuel pump. The service report says there was zero fuel pressure, this was not related to the recent campaign on fuel pumps. The second mistake they made was setting my expiration date for my temporary plates too far ahead, resulting in a ticket. Shortly after this was resolved my car began stalling out, the clutch was spongey and the car was giving off a weird smell like a burned circuit. My car stalls out on rail road tracks, on the free way during traffic jams, and on inclines. Occasionally the gears wont engage when the stickshift is in place being that this is a manual transmission this causes me to roll backwards. Sorry big white van, school bus, and motorcyclist for the scare, good thing the breaks still work.... for now. I've been down to the dealership several times only for them to tell me that they "cannot duplicate my concern." Even though the owner of the dealership told me that they found the problem and half an hour later called me and told me that there was nothing wrong. They have gone as far as to insult my driving and accuse me of riding the clutch. On a recent test drive with the service manager the car was giving me problems and was about to stall out so I pushed the clutch back in to prevent it, he immediately accused me of riding the clutch as if he was intentionally trying to make me be at fault. Seems a little fishy... I want out, this has been a nightmare. I want to return the car and get my money back. I would not recommend a Hyundai to anyone for any reason. I hope that this helps someone avoid this miserable experience.
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    Reviewed Nov. 17, 2008

    Hi, im very dissapointed in the service ive received from Hyundai Boksburg. I bought a car from them and im still waiting for the service book, which means i cant take the car for a service until ive received the book from them. When i first got the car and asked them where the service book was they told me that it was in the car, i told them it wasnt and then i could hear in the background how they were insinuating that im lying and dont know what im talking about, later the week they phoned me and told me that they did actually not put the book in the car. They told me that they will get it for me and that was ages ago and im still waiting. I phone there almost every day and then they promise they will phone me back, BUT THEY DONT. Ive even asked to speak to the Manager: Dirk Lourens and he also promised that he will follow up and let me know, BUT HE HASNT. Ive phoned there again this morning and im still waiting for them to return my call as by some reason when ever I phone none of the people are available. Im really dissapointed in them.
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    Reviewed Nov. 14, 2008

    I recieved a letter from Hyundai explaining to me that my 2008 Elantra was being recalled for a fuel pump problem. So I contacted the dealer where I purchased my car and the service dept. assured me that they would order the replaccement part for my car and then contact me when it came in so my car could be brought in to be repaired...let's see that was appoximately 2 months ago, my guess is my part never came in because I have never been contacted by anyone from this business. So guess I will continue to drive this automobile until what? I have a wreck because of a faulty fuel pump, I have already had this particular car in the shop 3 to 4 times before because of a fuel problem, something kept making my check engine light come on, and they blamed it on the fuel. I have no idea what to do now, keep setting hoping some day that they will call and say " Hey, your new fuel pump is in, do you have time to bring the car by so we can fix it?" and between now and then hope and pray that I dont have an accident because of this problem? I did my part, I contacted the business, now it is there job to call me once my replacement part is in and they best pray that I do not have any accident relating to this recall. can anyone help me on this? if so please do!! Oh yeah had my son's car in the shop for a problem, picked it up this morning, and while there talked to the salesman that sold me my Elantra he said that he called over to the Hyundai Dealer which is right next door and Joel in the service dept. said he didnt know of any recall on my car and he didnt know of any fuel pump problem, duh...am so frusterated...Joel is the one that I spoke to about the recall letter that I had recieved and he told me that he would make sure to order an extra one to make sure that there was one in stock to fix my car...come on people...get with the program...I am not the bitchy type, but if I thought I had a case and could win I would take this to court.
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    Reviewed Nov. 10, 2008

    We were told that we needed to pay $85.00 every 15,000 miles for servicing of the Slides which are part of the Rear Brake Assembly on our 2006' Hyuandai Elantra. We did not do this because the cost benefit is not there. I bought all new parts and am having them replaced instead.
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    Reviewed Nov. 10, 2008

    on nov.6,2008 while approaching a red light,i heard a loud boom and the my car dropped.it wouldn't move. i put my car in park and checked to see if i had blown a tire.i hadn't but my rt front tire tilted inward.there was rust and a baring that had come from under my car.i had the car towed to my house.my mechanic said the baring was from my rt front axle and when he checked my car he said the subframe had rusted through and cracked.this is NOT supposed to happen!! there is a great safety risk involved!!my daughter,grandson and i were all in the car and could've seriously injured. the public is at risk as well!what's even more disturbing is that hyundai is aware of this problem!i searched the internet and discovered that there are numerous complaints about 1999-2002 subframes rusting and then failing.i own a 2000 sonata gls. Please help! i shouldn't have to pay for a defective part and i feel the hyundai should be held accountable since they are aware of this problem.does someone have to be seriously hurt or even killed before someone does something? this is purely neglient on hyundai's part.
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    Reviewed Nov. 9, 2008

    I am putting this in writing on behalf of my daughter. While changing the oil in her '02 Hyundai Sonata (which she bought used last summer) I noticed a hole apparently rusted through from the inside on the passenger side of the frame. In searching the web for info concerning this problem, I came across this site and contributed. I have not contacted the area dealer as of yet, but will this coming week.
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    Reviewed Nov. 9, 2008

    I have had problems with my Hyundai accent since I bought back in 2006. What a headache! My converter had to be replaced. I also am having problems with my transmission. Every time I bring it to the dealership, they can't find anything wrong with it. I have a rattling noise coming from the car when I excelerate and they told me it was engine ping, that I had water in my gas line. I did all the recommended treatments and I changed my gas and I got my wires dried out and I still here the noise. My car is still under warranty but will soon be expiring in about 5000 miles. I also now cant't find a Hyundai service dealer because they have all closed down in my area. I would not recommend a Hyundai to anyone!!!
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    Reviewed Nov. 7, 2008

    Brakes, on my hyundai sonata 2004. First time i heard a squeek on the right side, they said they could not find anything. At 29033 miles i had to have my rear brakes replaced at my cost. i complained about the squeek at 31354 miles with the new brakes, again they could not find anything. Now at 44344 mimle i hadto have my rear brakes replaced.This time the mech. showed me that there was a rust behind the brake shoe that should have been spotted the first time they replaced the brakes. actually it had to be ther since i bought the car new. nw that i had to shell out another $170.15 . I am not a happy hyundai owner right now!!jerry said it is not a warrenty issue. i think it is hyundai's faultand they should be responsiable for the charges not me with only 15000 miles since they were last replaced. i don't like to be taken advantage. here is the real wopper f them all. jerry said he would charge me what there employees would pay. here rate is egular $70..00 an hour. my full charge was $300.23.. he must think i was born yesterday, because the last time the cost was only $159.95.
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    Reviewed Nov. 3, 2008

    After extensive warranty repairs we still have an abnormal trans-axle noise issue with our 2002 Hyundai Accent without the effective assistance of Hyundai Motor America or Capital Ford-Mazda-Hyundai of Carson City, Nevada 775-882-5353. We NEED help with resolving this issue once and for all.
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    Reviewed Nov. 3, 2008

    They rebuilt my transmission four times and I'm still having transmission problems.
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    Reviewed Nov. 2, 2008

    We are new neighbors in PA from Staten Island, NY. we purchased 3 automobiles (1 truck) From Hyuandai. Our 1st car being a Hyundai, Tuscon. We drive back and forth to New York 5 days a week for work. We litterally got an oil change every 2 weeks because of t he milage used and our brakes changed whenever told to by the Hyundai Mechanic mainly not to get stuck on the highway going and coming from work. With this in mind (oil cahnges and brake changes) knowing we trusted our mechanic in telling us when something was wrong because our car was under the extended 100,000 mile coverage we purchased during that time they didnt find anything wrong. The 100,000 mile coverage was up. Then the fist incident we were told we needed brakes which we had changed by Hundai. that was A Saturday, Monday coming home from work the brakes wen down to the floor, we took the car back and they said it was a master cylinder we had to cahnge and would cost us about
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    Reviewed Oct. 29, 2008

    I own a 1999 Hyundai Accent.Port Arthur,Tx. On Oct.25,2008. I was traveling on 9th Ave.When a F150 Truck traveling on 7th street and the corner of 9th aveune ran the stop sign. Which hit the front driver side that proceed to rip the bumper off,bust the radiator,and mashed the hood up to the windsheild. The inpact of the collision at the rate of his speed did't depoly the airbags in my car.
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    Reviewed Oct. 28, 2008

    We purchaed a 2004 Hyundai Elantra with 20,000 miles in March of 2007. We were told by the dealership as the second owner that we would be entitled to the 5 year/60,000 mile warranty. In January of 2008 our vehicle started hesitating which we took to the dealership since the vehicle was still under warranty. We were told that we had a transmission problem and they performed what they titled, a relearn on the system and charged us to replace the fluid for $130+ dollars. The next day the engine light came on so we made another appt and took the vehicle back for a second look. We were told the hesitation would stop and that the light was nothing to worry about. However, a few months later at 75,000 miles (we travel to Indiana every two-three weekends to see our daughter) our vehicle starting making a loud knocking sound while in cruise accelerating up a hill. We knew something was terribly wrong and looked at our instrument panel, but no lights or temperature elevation was showing. As soon as we topped the hill the engine died. We were able to safely maneuver to the side of the road and called Hyundai road side assistance. A tow truck arrived 45 minutes later and took our car to the Linwood Dealer in Paducah, Kentucky. A couple of days later we were told by the service tech that our vehicle had a bad water pump and we had catastrophic failure to our engine and repairs would be around $6,000. This was a shock to us and we were told this would not be covered under warranty since we surpassed the mileage for the second owners. I have called Hyundai consumer affairs several times over the past couple of weeks and were told that it was in the hands of the dealer to give us a good faith? warranty exception. We truly feel that this vehicle had a mechanical malfunction and are unsure if the problem in January while still under warranty was misdiagnosed. The service manager, Jeff Alexander encouraged us to meet with a Matt Helmer to plead our case. We did meet with him today and I have to say was a complete waste of our time as he had no concern for our catastrophic problem and told us that only good faith warranties were extended to first time buyers. I really thought through all my investigation that a company noted for reliability and service would understand this extreme case and help us out. I was wrong. Needless to say, I am not a happy Hyundai owner and know that the Hyundai rep has no care for the consumer.
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    Reviewed Oct. 23, 2008

    I bought a 2005 Hyundia Elantra brand new in 05. It has the 100,000 mile 10 yr powertrain warranty, with the extended warranty. The 1st year the AC went out, they said "not covered". Just 2 weeks ago the thermostat malfunctioned causing the radiator to overheat and causing the engine block to crack. The minimal cost for repair with a re-built engine is $5,000. They have refused any coverage in this matter. These are all listed covered items.
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    Reviewed Oct. 23, 2008

    Starting at about 45,000 miles, my 2006 Hyundai Tucsons battery kept going dead. I had it replaced thinking it must just be a bad battery, but the problem continued. The vehicles 5 year/ 60,000 mile warranty excludes the battery and radio, which are only warranted to 35,000 miles. I drove 120 miles one way to work for three years, so the mileage on my car is now at 50,000. When I took the vehicle to the dealer this month, I was told there is a known problem with the radio and that it constantly puts a drain on the battery in some of the Tucsons, but that since I didnt discover that to be the problem until after the warranty ran out, I was my own. I called the customer assistance department, who declined to reimburse me for the required replacement of the radio, stating one of the biggest factors they consider is whether or not I got all of my regular maintenance done at the dealership. (I live an hour and a half from the dealer.)
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    Reviewed Oct. 23, 2008

    The air bag warning light is on. I have had the dealer fix in the past but about 6 months later the light is on again. Can't seem to get the light to be permanently off.
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    Reviewed Oct. 22, 2008

    I bought a 2005 Hyundai Accent brand new almost 3 years ago. It only has 56,000 miles - almost all highway. I don't beat on the car and take good care of it. It has problems shifting, especially going uphill, or trying to accelerate, it does poorly. I took to the dealership where I bought it and they tell me that the transmission fluid is black and burnt. I have never heard of such a thing - especially on low mileage. They say they will flush and refill the transmission fluid for $215, and then go from there to keep checking the transmission. I don't think so, especially when I can go somewhere else and have the work done for $90. Also has a squealing sound in the left front tire that doesn't stop until the brakes are applied. They say I need new brakes. I don't think that these problems should be occurring already. I haven't even had this car for 3 years yet.

    The mechanic at the dealership seemed surprised when I told him not to do the transmission flush, that I would take it elsewhere and have it done cheaper. When I brought the car in, without even knowing what was wrong with the car after I described what problems I was having, the service person asked what time I needed the car back the next day - made me feel like they were testing to see how desperate I was to get the car back, like that was my only vehicle. It could have needed transmission work, that can't be done in a day. I feel like they are taking advantage because I was a woman and alone that day that I dropped it off. I feel there is more wrong with the car than just a simple transmission flush - I will have an independent mechanic look at it when I have the flush done and see what they think - if it is a transmission part problem.

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    Reviewed Oct. 19, 2008

    I have a 1999 Hyundai Sonata. The Cradle has rusted completely through. This has caused the lower control arm to fall off.

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    Reviewed Oct. 19, 2008

    I made a slight left turn and my front axle came loose and jammed against the body of the car and I came to an abrupt stop. On close examination the tow truck driver and the mechanic discovered that the right passenger control arm just broke apart! The car is only 5 years old and only has 60,000 miles on it! I called the dealer and he refused to fix it.

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    Reviewed Oct. 10, 2008

    There was alignment problem in the gear. The hand break was not functioning properly.

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    Reviewed Oct. 9, 2008

    I am owner of a 2000 Hyundai Sonata. I was leaving work traveling on Parham Rd in 5:00 pm heavy traffic September 22, 2008. While pulling from a stop light, my car came to a complete stop. It felt like my car was falling apart. I got out and went around to the right side of my car. There was my right front tire bent out from under my car. A man in a truck with his wife stop to give a hand. I had to get a wrecker service to take my car to a mechanic. The report of damage was my Sub Frame had rust on the right side causing my right wheel to point from up under my car. The mechanic named other mechanical problems dealing with my right wheel caused by the Sub Frame rust. Thank goodness I wasn't on the interstate traveling to work or going home as I sometimes do.

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    Reviewed Oct. 3, 2008

    My 2001 Santa Fe subframe has rusted out over the right passenger front of the car. I was told by my mechanic DO NOT drive that car. He showed me what is barely holding my car together and showed me how the wheel on the passenger side is about to go flying off. Now I cannot get to work. How do you pay bills and live without being able to work. I need some action taken to have the cars recalled and repaired. I was having trouble steering the car and kept hearing a loud clunking noise.

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    Reviewed Oct. 2, 2008

    Travelling 10-15 mph, my left wheel fell off due to a rusted control arm. 2000 Hyundai Sonata w/ 160K mi. Living in Massachusetts.

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    Reviewed Sept. 24, 2008

    I purchased a used 2003 Hyundai Accent on 5/10/08. I was verbally told the car had a 3-month/3000 mile warranty which he wrote on a paper I have. Unbeknownst to me the paperwork I signed said it was a 2-mo/2000 mile warranty. Less than 3 months later & only 2,120 miles later the transmission went completely. I had to replace the entire transmission for $2000.

    The dealer told me to check w/Hyundai but their 5-yr warranty expired 2 weeks after I bought it. The dealer will not even return my calls. They were also supposed to repair some rust on the car which they never did that either. $2000 rebuilt transmission, loss of use of the car for 2 week repair of transmission. Limited use of car for safety purposes until I could afford transmission.

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    Reviewed Sept. 21, 2008

    I own a 2000 Hyundai Sonata GLS, that I purchased as a pre-owned vehicle a little over a year and half ago. I was driving home from work last Monday and was slowing to a stop sign when I heard my car make a klunking sound. I put the car in park, put on the emergency handbrake, 4 ways and got out to see what happened. The tire on the driver side was straight, but the passenger side tire was turned at almost a 45 degree angle. We called a tow truck to tow to the body shop. As they were getting it hooked up to the truck the tire snapped off and messed up the fender.

    I called our insurance co. to see if it would be covered (as I have full coverage on my car). They went over to the body shop 4 days later and the guy from the shop called and asked if they could move it over to the dealership because he felt it was a warranty issue. All I could think was my warranty has since expired and if the insurance co. isn't paying what am I going to do.

    The dealer called us yesterday and informed us that our subframe was rusted through and that they are taking car of it all, no cost to us and gave us a loaner. I wanted to report this to hopefully keep statistics accurate on the number of people to have this problem with their Hyundai's. I did some research and saw many other people who had the same issues and their dealership wouldn't pay for it. I was fortunate that I was only going about 15-20 mph at the time and was about to stop, so I was all ready slowing down.

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    Reviewed Sept. 21, 2008

    2000 Hyundai Sonata w/ a rusted front end

    I have a 2000 Hyundai Sonata that the sub frame has rusted through. I drove over a pot hole and my front end is now resting on my tires. Thankfully I did not cause an accident.

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    Reviewed Sept. 18, 2008

    I was having issues with my manual transmission, the clutch was not engaging into gear. I droped off the SUV and they called later that day stating that there was NOTHING wrong with my SUV. They told me that if I get a transmission flush that will help my shifting issues. So I said if you think that will help, then OK. I also authorized an oil change and rotation of the tires. They did not finish the car the first day and then never even bothered to call to tell me the car was done. When I got to the shop they then told me they did find the cables lose and it was fixed under the warrenty. They NEVER told me this on the phone. I would have never had them do any work on the car. I looked in the owners manual on the dealer suggestion when I called to complain. They were rude and said that it needed it. I looked in the manual and under the section for manual transmissions it is never changed, only inspected! I feel that because I am a woman they could take advantage of me.

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    Reviewed Sept. 18, 2008

    My 2001 Hyundai Sonota's subframe has rusted out to the point it requires replacement. I found online several articles that pointed to the fact that there is an active investigation (NHTSA Number PE08029)that reports 40 knowed known failures.

    The repair costs will substantually lower the value of the car for trade in or will cost almost as much as the car is worth to replace.

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    Reviewed Sept. 17, 2008

    i own a 2003 hyundai tiburon, i was ready to go to my job, my car was parked and as i normally do i started my car an suddenly i heard a ....boom.... my airbag deployed with no reason, i never hit anything , my car did not move.... and now the insurance wont cover, the repairs will cost me over a 1,000 dollars,which by the way i dont have, my premium probably increase i dont feel safe in my car anymore. the only thing i did was file a complaint with the nhtsa.gov

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    Reviewed Sept. 16, 2008

    I purchased a brand new Hyundai Elantra 1.6 in June 2007. I drove it for approximately 8 months without any trouble. I then noticed a faint noise which grew more prevalent as time went by. Sounds like gearbox noise. Took the car to the service dept. The local mechanic took the car for a test drive and heard the noise. Tried to determine where it came from but could not. He, however, confirmed the presence of the noise/sound. Sounds like faulty release bearing or whatever ..... It is a worrying factor. We are going on holiday in December and I would hate something major to happen on the road. I would not be happy if the mechanic fiddles around, not knowing what the cause is and in the process causing further damage. I am an estate agent and often drive clients around and show them houses. It is embarrassing at times. Would just like to know what I can do about it. Elsa has entered it on the website but to date has received no reply. Would be interested to know whather you have received similar complaints and if so what can be done about it. Thank you for your co-operation in this respect. I am a Hyundai fan and would hate to reverse my opinion.

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    Reviewed Sept. 16, 2008

    First of all, I want you to know up until today I had placed Hyundai Motors above all the rest in customer service. However after my experience on Saturday, September 6, 2008 I can no longer recommend Hyundai as the product to buy. Dont get me wrong, the quality of the people at Romero Hyundai (Ontario, California) is exceptional. I brought my car in on Saturday to have it looked at because it was overheating when I had the air conditioner on. Upon arrive, as always I was greeted cheerfully and Dan was very accommodating. I thought when I brought the car in it would be a simple fixit and leave job. To my amazement, after all the test were run, Dan came to me and said that the computer showed that I needed a new water pump, upper and lower hoses as well as there is a leak in the power steering pump. In July of 2007 (last year), I had a new water pump put on, new hose, belts and thermostat. I said to Dan that the pump they removed last year was the original pump that was on it when it purchased it. I have a 2002, Hyundai Sonata. The car has less than 140,000 miles on it. I questioned the possibility of them installing a faulty pump and hoses and Dan said that he would call the Hyundai Rep and see what they could do as I was right about a water pump should not be going out in a year. He said that he would not be able to contact the rep until today (Monday). After not hearing from Dan early on Monday, I called around 8:30 and he said that he had to leave the rep a page and he will call him back. Around 11:30 I called again since I had not heard anything. Dan said he hadnt hear from the rep either. I called 2 more times with the final call being placed shortly after 4 PM. Dan said that the rep would not offer anything off the parts or labor. I asked him for the reps name and I was told that he could not give me the name, but I could call customer service if I liked. He gave me the number. I called customer service at 4:31 PM and spoke with Matt. Matt asked me a series of questions that he assigned me a file number, File #: 33851628. He eventually found out that I had the extended warranty that was granted as a result of a class action law suit against Hyundai Motors regarding the power train in several of their vehicles involving model years that included my model. I told him that I paid for the work last year and judging from the information I gathered during our conversation, some of the work may have or should have been under warranty. When the call ended, nothing had been settled and I was told that each dealership is independent from Hyundai Motors and that he would need to contact the dealer and verify if I had been having regular maintenance on my vehicle. He stated that he would return a call to me the next day with his findings after 10:00 AM. I dont plan on taking my car to any Hyundai dealership in the future for further work or service, nor do I plan on purchasing another Hyundai. Customer Service is lacking at the corporate level and the worker bees have no authority to make decisions to appease and keep a good, trusting customer. I brought my car all the way from Moreno Valley (nearly 30 miles) each and every time I needed work done to it. I trusted Hyundai motors. Now I feel betrayed and have lost all confidence in the service or lack of service provided, as Hyundai motors has failed to stand by their product. Once, againI dont plan on returning to Romero or any other Hyundai dealership for service or anything else. Hyundai stood out from the crowd. Now I know they are just like other dealers, liars and cheaters. Its all about the buck, not at all about the customer. Customers come a dime a dozen, lose one, gain another. I will spread the word about this incident to as many as will listen. I believe that Hyundai motors is aware of a problem with the heating and cooling system but has failed to recall it or offer adjustments when problems occur. Romero Hyundai gave me a $200.00 credit toward the repairs which still cost nearly $400.00. I don't think I should have had to pay anything. This was the 3rd time I had the problem. Another time we were in Las Vegas and I the car overheated and I took it to a dealer there. I hope that someone will look into the problem of overheating in the 2002 Sonata so others don't have the same aggravations that I have.

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    Reviewed Sept. 15, 2008

    The right side lower suspention tore away from frame due to rusted frame. there are two bolts just under the cv axle both of them tore from frame and pulled my cv axle apart. I just got off highway in which i was traveling about 65 miles per hour. I made a left turn and suspention and cv axle came apart.

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    Reviewed Sept. 7, 2008

    i was a passenger in a 97 hyundai sonata in 05. the driver was charged with following too close he rear ended a vehicle low impact only damage was right front fender and headlight. driver unhurt. both bags deployed mine was defective. injuries head trauma teeth knocked out lost half of the vision in my right eye and close to being deaf in left ear. if that wasn't enough i had my right hand my dominant hand blown off. airbags are make specific and hyundai refuses to part with their formulation

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    Reviewed Sept. 4, 2008

    My daughter was involved in a car accidnet, the car was totaled. The entire front of the vehicle was damaged, and the passenger back and damaged to both sides of the car. She was on an interstate where the speed limit was 70 mph. We are lucky that we did not lose her. I contacted Hyundai two days later to ask about the non-deflating airbags, they took my name, number, the number where the vehicle was taken and I was told that they would have someone go and inspect the vehicle. I purchased these vehicles for my daughters going off to college, most importantly because they talked up their safety features(all of the air bags) and that was my concern for them being so far away from home.

    INitially I wanted them to inspect this vehicle, and figure out what was wrong so that this would not happened to anyone else. Instead I received a package that contained a book about air bag operation, which I already had one and a check list of items that I needed to send to them, none of which had anything to do with the fact that these airbags did not operate properly. What does my purchase agreement/bill of sale, repair/maintenance invoices/pictures, that I must take, and documents reflecting payments to my insurance company have to do with anything?

    I contacted Hyundai, for the third time today 09/04/2008 and was given the run around, and told that there are no other cases at this time. She was looking them up and didn't see anything. So imagine how shocked I was to see (google) that I am not the only person who has had this problem. We also had clutch problem with two of the vehicles.

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    Reviewed Sept. 3, 2008

    I purchased my new 2007 Hyundai Sonata from Antwerpen on Route 40 in Baltimore County on December 30, 2006. A few days ago (September 2008) I noticed a loud grinding noise that seemed to be coming from the back right side of the car. I promptly brought the car to an auto body shop that my family trusts and uses in Owings Mills. I took it there instead of the dealer because I thought it would be unsafe to make the long drive to the dealer under those circumstances. I was informed that the back right breaks had rusted badly and had worn down the break pads. The cost for the repair would be approximately $420. This car is only a little over a year and a half old and has approximately 22,000 miles. I live in Baltimore County and the recent winters have been very mild. I have my car washed regularly (including underneath) and mostly park it in a completely covered garage to protect it from weather elements. The auto repair shop contacted Hyundai and asked if they would cover the repair and were told no. They also said that they have not heard of one of their cars having this problem at such a young age. I called Hyundais service department myself and spoke with a guy named Kevin. He said that it would be very unlikely that it would be covered but he would need to see it himself. Since the problem is with the breaks, the car could not be driven and would need to be towed from Owings Mills to Catonsville if I wanted Hyundai to look at it. Hyundai would cover the towing fee to their location, but once again, told me that it was very unlikely that they would cover the repair. I would then have needed to have it towed back to my Owings Mills shop (who would fix it for a lower fee) at my own expense. Considering the facts, I decided it was most logical for me to have it fixed at the shop in Owings Mills from the start. I asked that the auto shop in Owings Mills hold onto the parts for evidence. There is no reason why my car should have experienced such a problem being as new as it is and well cared for. I am asking that Hyundai reimburses me the $420 that I had to pay out of pocket for this repair. According to Consumeraffairs.com, these Hyundai rust problems have been a big problem, and very dangerous, and a recall may be coming soon. I therefore doubt the service managers claim that he had not heard of this problem. Since Hyundai did not warn its customers about the possibility of this likely and dangerous flaw, I am asking that they be ordered to repay the $420. If they had warned me in advance, I could have saved most of the current and future repair costs by having rust proofing applied to the bottom of the car.

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    Reviewed Aug. 29, 2008

    sub frame rotting severely. lower control arms are seperating. car is not driveable due to this problem. after closer inspection found rust through in multiple areas on frame would like to see hyundia held responsible for this. I have limited resources to do repairs and no used cradle is availible for this problem

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    Reviewed Aug. 28, 2008

    In Feb 08, I rec'd a brochure in the mail stating that if I buy a 07 or 08 Hyundai Azera I would receive a $500.00 bonus. I did purchase a 07 Azera within my deadline time. I mailed off the brochure with the information they required (VIN#, date of sale....), after 4 weeks I called about the money, Hyundai knew nothing about the brochure had never heard of it. I told them that the postmark was paid for by Hyundai Motor America. After speaking with the customer service there ( Hyundai Motor), I asked for a Case #.

    I've called there since 3/08 and I still haven't rec'd my $500.00. I got a call regarding my case 3 weeks ago stating that they were mailing a check to the dealer I purchased my car from. After contacting my dealer they knew nothing about it either, they checked into it with Hyundai Motor and they were told that I would be getting my check in about 4-6 weeks.

    If I knew that Hyundai was this cheap not to put out the $500.00, I wouldn't have supported them and purchase a $31,000.00. I sure hope that I don't have any major issues with my car, I can only imagine what kind of hassle it might be to get taken care of.

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    Reviewed Aug. 28, 2008

    I walked into the dealership in search of a vehicle, the associates, Joe Thai,and a gentleman referred to as brad, assisted me with a deal for a chevy blazer, vin # 1gnes16s53610672g I was told that i did not have enough money for the trail blazer and then was offered an alternative, in which i would trade in a vehicle, 2003 trail Blazer inaddition, gave them$ 2500.00 cash in exchange for the financial difference, also pending approval. I was given the trail blazer with the understanding that, i would be approved because of their career knowlege and connections with their dealership approval company I left the lot with the blazer and kept it pending approval. I kept the car for 2 months, with daily ontact with the dealer, being advised that it was ok. i recieved frequen calls dring the almost 2 month period, stating that joe thai and the associates linked with the financial companies, was workin on the case and they continud to assure me that they would allow me to keep the vehicle. they asked me to come in and they would ive me the paper work required for the vehicle. when i came to th dealer, they confiscated my car Trail blazer and then told me tht the deal did not go through and tha thy could not give me back my $2500.00 cash or my 2003 buick, I am a old lady and these people have robbed me and took advantage of me, with all of the paper work and everything else as i cant read. please help me with this issue

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    Reviewed Aug. 27, 2008

    Car has been in shop for numerous warranty work now front grill in shop for 2nd time...called hyundai filed complaint and they are telling me thats normal wear & tear for the paint to come off.

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    Reviewed Aug. 21, 2008

    I own a 2006 Hyundai Sonata. 3 weeks after purchasing the car the transmission while shifting to the next higher gear would instead go into neutral. Sometimes while accelerating onto the freeway it would do this and the engine would redline then the engine light would come on for about a day. I brought it in to the Hyundai service in Rancho Cucamonga, CA and they stated they can't find anything wrong and that it is normal. I am still driving this car with this normal problem and have to work around it.

    Now 30,000 miles later when I start the engine it makes a god awful rattling noise. I brought it into Auburn Valley Hyundai in Auburn, WA. They claim there is a service bulletin that says this is normal. I start my car up in the grocery store parking lot and I get crazy looks, and feel like a fool. What is going to be the next normal problem. I personally think Hyundai is not wanting to fix these issues and just put out a service bulletin that says it is normal, and the consumer has to live with it until the warranty is up. This will be my last Hyundai product needless to say, and I would never recommend their product to anyone. Warranty or not, does no good if they won't fix anything.

    So far the car has not completely broken down, but the transmission problem is definitely a safety issue. I will sue if I get into an accident as a result of this problem. As far as the noise that occurs at start up is only a nuisance for now, but I can see it escalating to a real problem later, probably after my warranty is up. That's probably their plan anyway.

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    Reviewed Aug. 21, 2008

    The controllamp for airbag is lightning whole the time. The car is a 2005 year modell Hyundai Tuscon with 52500km.

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    Reviewed Aug. 20, 2008

    I will tell you something from my experience. I own a HYUNDAI Accent from 1998 and have only 92.000 klms (that would be about 65.000 miles). I also -and always- drive gently. I don't drive fast, I don't accelarate strong, I don't go above 90 klms (70 miles) per hour because I want to have fuel economy. HYUNDAI cars generally may be cheap to buy, seems to have enough good technical specifications and they're good looking. But I believe its not worth because: a) it has poor construction quality, b) it appears often mechanical and electrical malfunctions, c) the fuel consumption usually is bigger than this described by its book, d) it has expensive genuine parts so an EXPENSIVE SERVICE, e) it burns lots of oils inside its engine (so, I have to carry always Oil with me). The cost to fix it is very big. f) when I drive I hear sounds and cracks? from the main body and the plastics of the car. In the long term, I EXPERIENCED ALL THESE PROBLEMS. My opinion is absolutely NEGATIVE for HYUNDAI generally. When I will have to replace my car, I will not buy a HYUNDAI again (not only Accent, I mean any HYUNDAI). That's for sure! Don't make the same mistake I made. It's wasted money. The money that you earn by working hard. If HYUNDAI had quality, it would have it in 1998 and today (as a principle). Often, the quality is better when someone has an older model, because every car industry by the pressure of lower cost, reduce the quality year by year. In the other hand, when a car factory is new in the game (as HYUNDAI was in 1998) makes better products because the Industry is not known (famous) and want to have costumers. As the years passing, they reduce the quality because they gain fans. Fans have no brain. They want tell you the truth: they are fans. So, do not take HYUNDAI. Take any car, but first search the Internet for the owners opinions, reviews, problems etc.. And consider very serious the Warranty (the longest, the better). And because some guys say that Hyundai may be had low quality at 1998 but nowadays make improvements and has good quality anymore, I will say to them that: If HYUNDAI had done improvments in the quality of its cars at the last decade, then why the resale value of Hyundai cars is still very low? Anybody can say anything. I say that Hyundai cars are not worthing, someone else says they worth. How someone can know who is true? I will tell you. The resale value of the cars balances by demand and supply. Someone finds the resale value at the secondary cars market. The whole market is formulating by demand and supply. We have all the Hyundai's owners and all the possible buyers. If we consider that demand is stable, we have the unstable factor supply. The resale value is very low. WHY? Because the total of the already Hyundai owners are not sutisfied with their Hyundais and so, they want to sell their good cars and accept the low value that the buyers of the secondary market give them. Otherwise we can not have a low resale market value. The whole market shout to us that Hyundai are not good cars. That's why they don't have good resale value. If they were good cars (today, not in 1998), their owners would appreciated and they wan't like to sell them. If they wouldn't like to sell them, the supply of used Hyundais would be small and... magically... the Hyundais would have better resale value. And we are speaking for today, not 1998. ---> Look always for negative opinions. Because those that have negative opinions they have nothing to gain from that. I just tell you that Hyundai doesn't make good cars and I win nothing from that. If someone tells you a positive opinion, maybe, I just say may be, have something to gain. May be is working for Hyundai, may be he is trying to sell a Hyundai, may be wants to justify his choise of Hyundai and wants to feel nice... Conlusion: Negative opinions worth more from positives. ---> As for all these top positionigs and awards from some organizations to Hyuandais, that some guys tell us, I simply discredit them. How do I know that they are real tests and these organizations have nothing ta gain, even if they are non-profit??? (advertisements, hidden payments, etc) So, my opinion: Hyundai didn't have quality at the old days (1998) that noone knew that korean automaker. Now, Hyundai makes cheap cars, that seems good. But they are not. If they hadn't quality yesterday, they will have not tomorrow. It'a a matter of principle. Or you have or you have not... As I said before, today they have funs (= no brain) that willing to follow them (because Hyundais are cheap, seems good and they're good looking). And if you have today any car of any brand, new, it will be in a good condition for 5-6 years. What happens after that? That is the Question. I believe that Hyundai they weren't and they aren't good cars for someone that wants a car for 10-15 years, as a usefull tool and not for a toy and short term period of 4-5 years. Finally even I have not drive a KIA, I believe that they are the same bad cars as Hyundais and the reason for that is that HYUNDAI and KIA are the same Group. So, and because Quality is a matter of principle, I'm sure that as Hyundai doesn't have, so and KIA. So be carefull!!! Away from them!

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    Reviewed Aug. 19, 2008

    I have a Hyudai Sonata 2004 with 13,000 on it. In April the brakes failed and had to be replaced along with the rotors, timing belt and serpentine belt at the cost of $842.00. What a shock as I take very good care of my car. Now , this month the car FAILED the STATE INSPECTION because the ON BOARD DIAGNOSTIC indicated two emission systems are NOT READY. THey tell me the only way to fix it is to drive it continually which is what they are doing.One system reset but the other two have not. It seems they do not know how to fixit. They did lend me an Elantra, have been very polite but as of Aug 19 my car has been in the shop FIVE DAYS with no end in sight. I do not want all this mileage put on my car and now think they will never fix it. I am really sick and upset as I just paid it of. I think they are being disingenuos>

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    Reviewed Aug. 18, 2008

    Involved in 50mph car accident. Front airbags did not inflate at all. They just popped out and smelled something burning.

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    Reviewed Aug. 17, 2008

    I had a new pully installed so I thought on my 2003 Hyundai Sonota mileage 50,000 I purchased the car new 5 years ago,at a different Hyundai dealership, the pully was under warranty. At the time of service 02/08 the service rep. suggested that I get a new timing belt,this is not cover by the warranty cost for this service $600.00 I am on a very limited budget and declined this service for now. I just wanted a new pully so that the squealing sound that I heard every time I started my car would stop. I had the belts replaced in 01/2008 I took a day off from work to have this 30 minute job done, this was after I left the car a week prior,I had to get a ride back and forth only to have the Sussman Rep. tell me to bring the car back in a week. After the pully was installed I still could hear the squealing sound, I took the car back to Sussman only to be told it was the cold weather that was affecting the pully and again pressure to have the timing belt service done. Now it is the summer months and the squealing sound is worse. I called Sussman 08/16/2008 and again the Rep. said maybe you need the timing belt replaced I took the car at my expense to Pep Boys and to a neighorhood Service mechanic only to be told that it was in their opinion that the pully was never replaced. I'm a fifty-five year old women with very limited car repair experience. I feel that I was scammed.I purchased the car new for the warranty and the 1st time I try and use it Sussman Hyundai pulls a trick like this. Very disappointed with this dealership and there customer service dept.

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    Reviewed Aug. 15, 2008

    My husband, two children and I were involved in an auto accident on Thursday, August 7th in our 2003 Hyundai Elantra. A lexus ran a flashing red light and we t-boned him. My husband was driving between 30-35 mph and our car was declared a total loss by our insurance company. However, none of our front or side airbags deployed. I have contacted Hyundai about this issue and they are going to have someone look at the car to determine if they failed but I know they did and I hope they will take care of it. I guess we will wait and see if they take any action.

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    Reviewed Aug. 12, 2008

    I purchased a 2008 Elantra, when I signed the papers the payment was 450.00 a month I told him I could not afford this price he said make 2 payments and come back we will refinance the loan. I went back like he said and was told I could not refinance for at least 1 year.I also asked him to take the car back and put me into some thig cheaper he said he couldn't do that either I am stuck with a car I can't afford. Please help other wise they are getting it back by voluntary repo.

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    Reviewed Aug. 11, 2008

    I received a letter from Hyundai Motor America regarding a RECALL on 2006, 2007, 2008 Sonata's stating the Vehicle's Passenger Air Bag Off illuminates while the right front seat is occupied by an adult. I made an appointment with Angela at Pride Hyundai and mentioned I received a letter from Hyundai for a RECALL and made an appointment for Monday (8/11/08 @ 9:00). My husband brought the car to the service department and they told him he had to supply a person of 100 lbs to resolve this problem. The letter I received doesn't state anything about bringing a person for this test. If Hyundai knows they have a problem with the passenger air bag off light they should have the equipment to TEST this problem and it should not be my problem to FIND an Adult under or about 100 lbs, and my car will be tied up for 3 days with no loaner. I'm a working parent and need a car to get to work.

    Answer: Hyundai can put 100 pounds or less of weights in the passenger seat and repair the problem. The weight does not have to be a breathing person. Your dealer knows this.

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    Reviewed Aug. 10, 2008

    My airbags deployed in a very low impact accident. There was not any damage to either car. Hyundai would not cover under their warranty. I have group with several other hyundai owners and we have launched a website to gather more people that have excperienced this problem.

    I have a brand new Hyundai Tiburon with a fully blown dash and steering wheel.

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    Reviewed Aug. 1, 2008

    took car for service technician noticed a softball size hole in the front right hand side of the subframe of my 2002 hyundai sonata gls. I am affraid to drive this car due to the article and accident reports i have read. What can I do about getting this automobile defect corrected?

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    Reviewed July 31, 2008

    I complained about the SRS air bag system on my 2002 Sonata having been in for repairs ,due to high resistence or poor connection under drivers seat.This problem has happened on and off for around four years without being solved.The last time I was charged $211.86 and eight months later I had the same problem,the dealer said the repair was warranted for only ninety days.When I complained that this was an on going problem and not a new failure he agreed to reset the code, but wouldn't repair it.They didn't charge me for this service but the next time it gave me trouble then they would deduct the repair cost of the last time it was fixed($211.86)towards the price of a new wire harness if needed.It appears the Hyundai service people don't know how to correct this condition.Also this type of failure is common with the Hyundai Sonata from what I read on the internet.The failure code always comes up as B1378 trouble under drivers side seat.My complaint to the Hyundai Company was answered, that if I didn't care for their responce of it was most likly debris under the seat causing the failure I should take them to small claims court.It looke like I never buy another Hyundai car again,I did buy three of there cars since 2002,my next car will not be theirs for sure.

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    Reviewed July 30, 2008

    this is an updated. I wrote a complaint earlier today about a problem that i had with my transmission. I would like to make an update on my experience. I just received my car from my dealer and it working nicely now. They replaced my sensors and generator those were pieces that came with the new transmission but they kept it because they thought mine were goods. But of course I understand . Anyway i have my car now it working like new finally. I'm satisfied with the result. They gave me my keys with a smile and it costed me 0.00$ this time.

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    Reviewed July 30, 2008

    This is in regards to my sister-in-law's car. It caught fire in the parking lot where she works. She was called over PA that she needed to go to the parking lot. There, she saw the fire department at her car and they needed to make a large hole in the hood because they could not open it and smashed the driver's side window to put out the fire that was apparently in the car also. The car is still under investigation as to cause of the fire.

    The car was ultimately taken to salvage. So it's a total loss from that standpoint. The insurance co. offered a settlement and they will deduct the $6000 she still owes and minus a $500 deductable. To replace the car she will have to pay someone more profit ($2000?)over and above what the car is worth. The insurance will go after Hyundai and if succesful, my sister-in-law gets the $500 deductable back. Shouldn't Hyundai be responsible for fully making good on her loss and all the inconvenience and mental suffering (assuming a Hyundai part failure, design or other defect is responsible). The insurance settlement is what she pays premiums for.

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    Reviewed July 28, 2008

    Bought 2001 Sonata in 2007 (used)with a new inspection sticker. In 2008 looked under car and saw that the k Frame was rusted. Took it to my mechanic and he said that the k-frame was gone. It was rusted to the point ware it needed to be replaced. Called the dealership where it was bought and they told my wife that it had passed inspection when we bought it. They said that the only thing that they would do was take it in on a trade towards another vehicle.

    Result that it would not pass inspection and that our only options would be to repair it at our expence or use it as a trade in towards another car. We paid cash at the time but as the economy went down hill we do not have the cash and can not afford a monthly payment. We purchased it hopping that it would last us a few years without any major expenses.

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    Reviewed July 28, 2008

    I have a 2000 Hyundai Sonata with 128,000 miles on it. Last weekend I noticed some steering problems: the car squeaked when I turned the wheels to the right, and the steering wheel had to be turned 45 degrees to the left in order to drive straight.

    As I was slowing to stop at a stoplight, the car made a screeching noise and the right front wheel broke. It was tilted so the top of the wheel leaned in underneath the body of the car and the bottom leaned toward the outside. It had to be towed, and the mechanic said that the right front frame of the car had rusted through and the wheel had detached. The frame replacement costs would have equaled or exceeded the value of the car, so I am purchasing a new one. I have found several websites detailing rust problems in early-2000s Hyundai Sonatas, and my car's frame had rusts in the same spots as other reported cases.

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    Reviewed July 28, 2008

    I own a 2008 Hyundai Sonata. This car has a know problem with the front passenger airbag deployment (they just recalled 390000 cars). Somehow my car is not included in the recall and I am at the merci of my dealer, who says they cannot do much without a recall. Car is in the shop now and I don't know what the dealer will do, but when I dropped of the car they said they cannot do much without a recall. The customer service rep tells me she does not know why my car is not being recalled and basically I'm out of luck. Hyundai says, try your luck with another dealer! Basically, they are sending me back on the road in an unsafe car. My wife refuses to sit in the front seat. There is a know fix (computer programming).

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    Reviewed July 26, 2008

    I am writing in regards to my car and an issue I have encountered. I was driving to work on Tuesday, July 16,2008 . I came to a stop and could not go anywhere but to the right pulling my car. I could only go front and back but could not turn my sterling wheel. I had to have my mother take me to work I ended up late. My mother had to wait for tow truck. They towed it to local garage.

    The mechanic/owner said in all his life he has not seen this. He is willing to sign a letter or do what he needs to for help. The lower control broke in half it rusted so bad. The passenger side one is not far behind and he is replacing it this week. I have not had a car sinc then. My car is only 6 years old. This should have never happened. This put my life in danger and I could have lost my life. This has caused me alot of money, stress and anxiety. I am looking for your help in this situation. I called to see if you would help me cover this and you blunty told me my warranty was expired. You would not have anything to do with my sitauation even though your product failed.

    This should have never happened. My life could have been lost if this would have happened on a highway. I would like to settle without taking legal action. i have missed work and have been late. My family has been trying to help me get to and from work by leaving early or taking me. I have not seen the bill from mechanic as of yet until the work is complete this week. Thank you for your time

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    Reviewed July 24, 2008

    Brand new car started making squealing noise (only has 3500 miles) and I was told the water pump is bad and needs to be completely replaced. Water pumps arent supposed to go bad at this low mileage

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    Reviewed July 23, 2008

    I have purchased a i10 Magna from the Sawan Motors Panipat Haryana on 28th Feb 2008. I faced the problem with this dealer from starting. Below are the details of the problem: 1. Regarding the Booking Amount: I have given a cheque of Rs. 10000 at the time of booking. The Cheque is of ICICI Gurgaon Branch. They submitted that cheque in Panipat branch and cheque was dishonoured from Panipat branch and they have taken Rs. 10000 from me by cash and cheque was also cleared from Gurgaon Branch. To give me back Rs 10000 thay have taken 1 month and everyday said call us tommorrow.

    2. Regarding the Bill of the i10: To give me back the bill of i10 they also said call us tomorrow and taken time of 15-20 days to give me bills of i10. 3. Discount Amount Problem: I have taken the i10 on 28th Feb 2008. Previously i had the Maruti Alto. I sold that Maruti Alto and submitted all the required documents for the Exchange Bonus to Sawan Motors Panipat before 25th march, 2008. but upto now I have not recieved any Discount amount cheque from Sawan Motors Panipat. I am calling to Mr. N. from Sawan Motors from last 20 days. He said from last 20 days call us tommorrow and sure we will give you cheque next week.

    Today i called Mr. N. in morning, he said your cheque is ready. Collect your cheque today. After that i went Panipat from Gohana (50 Km) to collect the cheque and after reaching there he said your cheque is not ready. Now they are denay to give me the exchange bonus. Please look on the Point No. 3 and take the appropiate action and revert me back ASAP.

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    Reviewed July 17, 2008

    We bought a 2004 Hyundai Accent, used, with the 50000 mile warranty. At about 40000 miles we noticed that when driving on the highway and passing another car, in other words when accelerating, the automatic transmission would slip out of gear with a noticable jerk and overrev the engine before shifting into a lower gear. At times it would also not shift into overdrive. We had the transmission checked an serviced at a Hyundai Dealer in Las Cruces, NM, and then again about 4 months later at a Hyundai Dealer in Fort Lauderdale. Despite our insistence that there was definitely something wrong with the transmission, we were assured there was nothing wrong with it. We are presently on an extended vacation in Mexico and while driving through the country, the transmission gradually got worse to the point where it would not shift into reverse. After consulting a mechanic in Guadalajara, we were told the problem was mechanical and we needed a transmission rebuilt kit. Hyundai does not have a dealership in Mexico and Hyundai USA is not allowed to ship parts to Mexico. We contacted Hyundai Roadside Assistance and were told to tow the car to the US border (about a 1500 mile distance!!) Hyundai also told us that these rebuilt kits are useless and we should invest in a new transmission. We feel that Hyundai is very much aware of transmission problems and our transmission should have been repaired before the 50000 mile warranty expired. I our opinion, Hyundai avoided the repair at their warranty expense by denying that there was something wrong with the transmission

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    Reviewed July 17, 2008

    My front passenger wheel was tilted and rubbing on wheel well, took it to firestone to have it checked out and they asked if I had been in a flood. The whole subframe was rusted out,on the right side the bolts holding up the right axle were gone frome rust, there was a big hole where they used to be.Luckily my wheel did not fall off before I brought in.

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    Reviewed July 16, 2008

    My Hyundai Tuscon has 30,000 miles on it and started to make a clunk sound when putting it in drive. The service department came back with a missing motor mount screw and stated that it would take $420 to fix the issue. With the exception of oil changes, the dealer is the only one to work on the vehicle. They claim that someone else has been working on the vehicle and will not honor the warranty. $420

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    Reviewed July 16, 2008

    1999 Hyundai Sonata GLS Sub-Frame rusted causing front passenger side wheel to collapse. Ken Dixon Hyundai located in Waldorf, Md estimated that the repair will cost me $3,500.00 dollars and that the repair is covered under Hyundai 10 year, 100,000 mile bumper-to-bumper warranty. This is rediculous because this appears to be a manufacturers defect thereby clearly failing to honor their dealer warranty. I would like to contest this decision and seek assistance from your office in resolving this situation with Hyundai of America and their neglecting to honor their own warranty.

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    Reviewed July 15, 2008

    Both of my daughters were involved in a roll-over accident in their 2006 Hyundai Tucson. They were hit in the rear quarter on the passenger-side of the vehicle. The impact caused the Tucson to roll-over several times. None of the airbags deployed in the accident. In addition to the front driver and passenger airbags, the vehicle was equipped with side curtain airbags. Thankfully, my daughters escapted with only minor injuries, but I cannot believe that not one airbag deployed given the severity of the accident. I spoke with the manager at the Hyundai dealer where the vehicle was purchased and was told that the bags did not deploy as a safety measure to reduce further injury and because the vehicle was not struck directly in any of the areas affecting the airbag sensors. That just does not make sense. Why even offer airbags if they will not deploy in severe accidents?

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    Reviewed July 15, 2008

    2005 Hyundai Accent- bad paint job. Large paint chips on front bumper (replaced under warranty) and THREE large paint chips on drivers-side mirror. Numerous stone chips and pinpoint rust spots. Was told by the dealer that this was brake dust.

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    Reviewed July 15, 2008

    i went to himgri hyundai located in shalimar bagh for my car bumper repair for which i paid Rs.2800 and they indeed made a small minor bend on my bumper after they painted. secondly,when they painted some worker finger prints are on the paint whcih leaves a bad impression my new car and clearly visible. they ignored and were not ready to listen. this is really itching me.i paid them whole amount and still i cant get the quality. i was ignored and was given wrong commitments for future

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    Reviewed July 9, 2008

    i have a 2000 hyundai sonata with only 152000kms and in mint condition except for the fist size hole on the right side of the subframe and i took it in to the shop for them to tell me that the control arm is about to break and if i dont get the frame fixed the motor could drop. i've investigated the matter and found alot of people with the exact same problem. is there a recall on it or what do i do to get it fixed. its only an 8 year old car and the rest is in new condition please help.....steve gillard

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    Reviewed July 8, 2008

    My daughter and three of her friends were on their way for a day trip. They said they heard a bang sound, and the next that they can remember, the car flipped on it's side, and hit 3 parked cars. After taking pictures, and examining the car, I found that the lower control arm on the right side had snapped. The car was just inspected a week before the accident. There was no sign of driver error, and my daughter said that she had just started to accelorate from a stop sign. She said the car was going between 25 and 30 mph.

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    Reviewed July 7, 2008

    Transmission continuously slips in to limp mode code p0720 = output speed sensor malfunction. I have replaced this twice and the problem came back both times. I have read countless forums about this problem. Some people have claimed that the vehicle gives the code for the wrong sensor meaning you should replace the input speed sensor instead. I am a ASE tech with 10 years of service and I feel that Hyundai MC should consider a recall with the staggering numbers of their autos with this same problem. I feel that this is a safety concern and with a driver that is unaware of what this problem can cause a car to do could very well end up in an accident.

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    Reviewed July 1, 2008

    I purchase a new 2008 Hyundai Elantra and in less than 30 days, my car started having trouble. I called for roadside assistance and it took 6 hours for someone to get to me after I was told it would take one hour. The problem is not only that they came late but the contract company did not call not once and kept giving me a time when they knew that they were not coming on time. Also to make it even worst....I spoke with the contract driver operator and they told me that my car would get to the dealer before they close as 5:00p.m and they did not show up to my location until 5:30. The dealer refused to see my car until monday and when I spoke to them on Monday they said that they will not be able to look at it until Tuesday morning. My car started work and I drove to work on Monday but monday afternoon I car was gone again and I had to call to get it towed. Again, I was having problems with the roadside assistance because if though my car is covered, they told me they could not get a contract person to me and they could get someone only if I paid for services. After yelling, and screaming, and two hours later, someone finally come to get my car. My car is new and if I wanted it to break down I would have purchased a used car. I tried speaking to the people at the dealer and they cannot help me....they said that it is out of their hands. I also spoke with the service center this morning and they cannot give me a rent a car because they have none and they dealer still won't return my call. I do alot of communting between back and forth and I need my car.

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    Reviewed June 30, 2008

    Shortly after purchasing a 2006 Sonata,we noticed that while my wife was in the front passenger seat the warning light was on saying the seat was inactive. A couple of months of ownership, we notice the warning Passenger airbag not engaged we reported it to the service manager and he told us they could find nothing wrong at that time. Several times since we have been in for dealer maintenance and have complained about this condition. On our last visit around the 1st of May, we were told a recall was forthcoming and we would be notified by the middle of June. It is now the end of June and still no action has been taken.

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    Reviewed June 29, 2008

    Purchased New Hyundai Sante Fe on March 4-2008 Air Bag lite problem April 3, April 23, May 21 dealer unable to repair.Hyundai Canada representative ordered new harness for wiring. No improvement after install on June 17/2008 June 28 lite is on again car taken immediately to dealer Service manager unable to resolve problem and referred us to Hyundai Canada Customer relations at 1-800-461-8242. No contact as this is a weekend. No further repairs will be allowed to the vehicle as it is not able to be fixed. I demand a Full refund and compensation . I will have a lawyer contact Hyundai for future discussions. This vehicle has been faulty since its delivery to me at Hyundai in Langley BC Canada. After 5 attempts to fix the vehicle even the Service manager is at wits end.

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    Reviewed June 27, 2008

    After reading all of the stalling complaints about Hyundai cars and trucks in North America, we were not impressed with Hyundai quality. However, we were researching because my 2004 Sata Fe GL (4-cyl, (41k miles on it in 4 years) started to "stutter" during normal driving conditions.


    Huh? I experienced sudden the dreaded "diving and dancing" tachometer, too. The truck also moved itself down to second or first gear and I had the "dead" gas pedal and insufficient power spasms. Moving into N and revving a bit seemed to help reset it for a spell. Without the Engine icon lamp being lit, our Service Manager was stumped, becasue the computer stored no trouble codes in its memory. (Engine just breaking in? he offered...sorry, no.)

    I also experienced the pinging of engine valves going uphill or under moderate accleration. Fianlly, after filling the tank with gas, we got the lamp to light. We were trying to rule out the dreaded Fuel Purge Control Valve.

    After the "check engine" lamp finally came on, we went to our dealer and the codes #300, #302, #303, #350 came up after he plugged it in. The codes meant that the number 3 cylinder was not getting ignition spark due to a "fried" Ignition Coil Pack, which caused "arcing".

    Arcing is a fancy term that means it shorted and disrupted the electrical charges for the other cylinders. No spark, no go. We already had new platinum plugs inserted at 32k, so that made sense. The new plugs kept us rolling when the coil acted out, so lucky thing. Once the ignition coil module was replaced (1 hour), we were running smoothly again.

    I recommend asking your Hyundai dealer or trusted mechanic about this Ignition Coil Pack fix when you encounter similar symptoms and headaches.

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    Reviewed June 25, 2008

    2 days ago at 4pm my car died at a stop sign my son says look mom at the smoke i did their was smonke the car was overheated this is a 05 paid off under warranty never has had ever no problems whatsoever, no light at the panel ever went on, i prosided to drive 1/2 blk. and pulled over and parked the car did not want to start but did to get me their. called my husband he came and put water in it waited a while and drove it to the dealer 10 mins. at most away.one thing i forgot i thought this was all about the air cond. because it was the only thing that had acted up about a month ago the air cod. would not work when it was in park then 4 days ago it did not work at all so i thought the overheating was dued to the air cond. anyway i left it at the dealer yesterday about 10am keving calls and says the engine blew up and i need a new car and that the car was never serviced except when he did it last in july 06 at 15,000 miles and now its 43,000 miles app. then he said bring me 4 receipts and prove that you had oil changes, i looked for 4 hours got them and brought them to him. he called me at 3PM and said he smelled them and they smell new and everthing looked fishy to him and the boss looked at them and they still will not fix the car or touch it he acused me of making them up and states the car has a filer in it maker-hydanui, i said how do you know that my mechanic did not go to another hydani dealer and bought a filter form someone else he said well thats possible. bottem line they will not honor the warranty and put a new motor or fix my car says its due to my neglect of taking care of the car.please help

    car does not run

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    Reviewed June 19, 2008

    My vehicle broke down today on the way to work. I was 30 miles from home, and still 20 miles from work. Roadside assistance was called and I was informed that a tow truck would be there to help me, free of charge, as per their warranty. I was informed by their representative that the truck would be there in 2 hours, and would tow my vehicle to the nearest Hyundai dealership-Hyundai Advantage of Hicksville free of charge. My brother-in-law is a mechanic, therefore I have him do all repairs on my vehicle to keep costs down. I contacted Hyundai Advantage from the scene to ascertain their address, so my brother-in-law could have his tow company respond to their location. I was asked in a loud, abrasive manner by Frank, why are you sending your car here if we're not doing the work? I informed him that roadside informed me that this was the closest Hyundai dealership that they could tow the vehicle to, as I was still far from home and work, and needed to continue towards work. I was abrasively informed that they would not accept my vehicle at their location unless they were getting paid to do the work on the vehicle. When I asked how much would they charge to let me know what was wrong, I was told $99 per hour. I already know it's the fuel pump, and I would pay much less for my family member to do the work. At no time was I ever told that Hyundai would only tow the vehicle if they were doing the work, and it does not state that anywhere on my purchase agreement. The only limitations state 5 years, unlimited mileage. when I called back Roadside assistance to inform them of my predicament, they said the best they could do was charge me $105 to tow the vehicle to my brother-in-law's house, but I had to give them my credit card info. on the phone. I was apprehensive of giving them my credit card info. when they were subletting the tow job out to Precision Collision at (718)441-1899. I called Precision Collision direct, and they stated no one ever called them about my tow costing $105, and that I would have to pay them over $300 at least for them to tow my vehicle. When I contacted John at roadside assistance again, he stated I was locked in for $105 as long as I gave him my credit card info. over the phone. Being that I was already 3 hours late for work, I agreed just so I could get to work. When I called back to confirm, I was informed that Precision Collision had cancelled their agreement to come get me. This was 3 hours after my initial call, when they stated it would be 2 hours. I was then informed that because I was on a limited use highway, they were having trouble getting me someone else. I was 2 blocks away from this limited use highway which I was informed was the Long Island Expressway. It was now 6:00 PM, and I was still at the same location since 1:30. I cancelled my tow request and had to call my own tow company, which cost me $175. I would also like to make complaint against Precision Collision @(718)441-1899.

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    Reviewed June 18, 2008

    I have a 2003 Hyundai Elantra GT. Last winter, I was driving and noticed a strange smell. Even though my emergency brake was down, it was engaged. This caused damage to my brake pads and rotors, they had to be completely replaced. Even though this was CLEARLY NOT MY FAULT (the brake was down, I put it down before I started driving, but it was still engaged) I was told that nothing was covered under warranty and that I had to pay for everything, which ended up being about $500. The reason I was given about it not being covered under warranty is because they RECOMMEND you to have your emergency brake serviced at 45,000 miles (not required for the warranty however), and since I hadn't, they were going to charge me. This happened at the Brown's Hyundai in Manssas, VA, they were rude and I will never go back there. A month later, the exact same thing happened, on the morning of my grandmother's funeral nonetheless. I put the emergency brake down, started driving, and realized it was still engaged. I was out of state so obviously had to go to a different Hyundai dealership. I had the original work order and receipts from the first dealership, but they still charged me for EVERYTHING AGAIN. Another $500. This ended up costing me over $1000. I can't even begin to see how an emergency brake that malfunctions and causes other kinds of damage to the car would not be covered under the 10 yr warranty. I will NEVER buy a Hyundai again.

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    Reviewed June 17, 2008

    I own a 1999 Hyundai Sonata, V-6. It has around 137,000 miles. Last week, I had to stop suddenly to avoid running a red light. My right wheel came lose from the frame. Thankfully, I was stopping and not going a fast rate of speed. I had to have my car towed twice, once to the wrecker yard (because it was around 10:00 at night) and then to the Hyundai dealership. It still remains there.

    Hyundai is currently deciding if they will fix it. My greatest concern are other Hyundai Sonata owners who may be seriously injured or killed. Why has there been no recall?

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    Reviewed June 16, 2008

    2002 Hyundai Elantra GLS airbag light illuminated with no prior accident. Dealership stated Airbag system jus will not function. It cannot open airbag. Per SRS code, Airbag Module is no longer working. $560.00 to replace. Car is 5 years old granted, though it only has 19,500 miles on it. Warranty Module and wiring appear clean, with no obvious wiring shorts or issues. No moisture detected. No broken wires. No fluid spills from cup holders. Big safety issue. I see on your site where other owners of same car had airbag deployment for no reason. Huge safety risk. As I see, I am not the first with this issue. Hyundai should investigate, and if appropriate, replace module or problem causing agent.

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    Reviewed June 10, 2008

    I purchased a Pre-Owned Certified Hyundai Elantra on 9/1/08. The vehicle broke down 3 weeks later in September, then again in October, then November, & alomost every month since then for the last 8 months of owning the car. The car has had problems from not starting & having electrical wires to the engine & battery replaced, to the check engine light turing on every month because the car needs oxygen & coolant sensors replaced. The dealership has been rude, hasn't returned calls, & said they are not responsible for the car. Today, June 10, 2008, I took it to a different Hyundai dealership. They told me that the car I bought did not have the 60,000 mile maintenance needed to be sold as Certified Pre-Owned, & it will costs $1500 for all repairs, including timing & drive belts. I have put a complaint in with the BBB, Hyundai Corporate America, & now with Consumer Affairs. I beleive the car sold to be is a Lemon, defective, & should not have been sold as a worry free certified vehicle. The dealer charged me for the 140 point inspection as time of sale stating all worn parts were replaced, & service to make the car like new was done on it. Yeat just 3 weeks after purchase, & every month after that the car has broken down, had the check engine light on, or sounds like it is falling apart.

    .

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    Reviewed June 10, 2008

    Sudden collapse of right front suspension system of my 2000 Hyundai Sonata while in parking lot on June 6, 2008. Wheel off of tie rod. Car had to be towed to above dealer. Found out shortly thereafter on Internet that this model car has an known defect from years 1999-2002. Car is 8 years old with 123,000 miles. Lucky I was not on road or else could have been injured or killed.

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    Reviewed June 6, 2008

    My 2003 Elantra stopped dead and I replaced the battery. 2 days later it died again. I called Roadside Assistance and was told a tow truck would be there in 30-40 minutes. Of course it took over 1-1/2 hours. He couldn't recharge the battery enough to drive the car to the dealership, but refused to tow it there saying he had other things to do. After arguing, he agreed to come back later that night and drop it off at the dealership. He also informed me it was the alternator causing the problem. The next morning when I called, the car wasn't there. It was finally explained the gate had been locked around the lot and when he got there he couldn't drop the car off. Finally the car arrived.

    I told the service man Robert, that the tow driver said it was the alternator. He said it would cost $145 for diagnostic no matter what. 8 hours later he informed me 1. they had to recharge the battery and that used up the $145 for diagnostic, and 2. it was the alterntor. I asked why it took so long. No response. It wasn't covered by warranty. Then I was informed it would cost 390.00 for the factory alternator and another $116 to put it in and being that it was Friday before a holiday, they couldn't get to it until following Tuesday. I was surprised at the cost of the alternator and was told "Welcome to the World of Cars."

    I called to complain. I was told Hyundai sometimes does good will compensation for customers who have had bad experiences. And I should hear back within a day. It took 2-1/2 more days. I finally found an after market part and brought it into Hyundai. I was not called until the morning and when I asked when the job had been finished, was informed the previous day and someone had spoken to me. I told Robert no one had called me. Since the dealership doesn't offer loaner cars, I wound up paying $200 for a rental car.

    No response from roadside assistance. Of course good will compensation was denied. Upon paying the bill Robert told me if I gave him and his department a good review, I could get a free oil change.

    I gave a low review to every when called with the survey. I had no idea the information and who complained would be given directly to Robert. The next day he called me on my cell phone to tell me he was very unhappy with my review and felt it was unfair. I told him this call was inappropriate, and when he started arguing with me I told him goodbye. I called to complain again.
    Two days later I was informed the case was closed. No action would be taken, no apologies send.

    I can no longer use that dealership. And an angry employee has my personal information.

    1. Horrible customer service
    2. A survey which should be taken in confidentiality was made available to the complainee.
    3. Inappropriate and illegal accessing of my information by this person resulting in a harrassing telephone call made from his work place (which I question would have been made if I were a 6' 2" man.)
    4. No way to take this complaint further.

    I will never buy another Hyundai and will express my displeasure whenever I can.

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    Reviewed June 2, 2008

    While driving down the highway the front wheel on the passenger's side broke loose from the frame of my 1999 Sonata. My husband was driving at the time, at about 30 mph. Luckily, he was about to turn in to his workplace. We are still trying to find a frame that is affordable to fix this problem. What can Hyundai do if they wish to continue to sell more vehicles?

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    Reviewed June 1, 2008

    I was driving my car home from Boston MA when the engine shut off and smoke started pouring in through the vents. I pulled over and opened the hood to find a fire burning behind the engine. The insurance company said that it was caused by and electrical problem in the wiring harness. It's been two months of jumping through hoops and still no determination on whether it's covered under the warranty. I've called repeatedly and each time they tell me that they have someone covering my case call me back.

    Time after time they fail to return my calls. It's been two weeks since hyundai hired a third party investigator to look at the car. His report was submitted to hyundai but still no progress that I'm aware of. My car is an 07 hyundai sonata leased in june of 07 and had just under 10,000 miles on the engine. I've been making car payments since and don't have the use of my vehicle.

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    Reviewed May 29, 2008

    It all started on November 3, 2007 when my car would not start, I had to jump my car and drove it to Burns Hyundai. I had also noticed that my air bag light had been on and mentioned it to the mechanic. They called me later in the day to pick it up and told me it was a battery which they replaced at no charge. I drove off and the air bag light was still on but I thought it would eventually go out. Then about the first week of May the car was making noise when it was first started and when it went into the next gear, being I work 5 days a week 8-5, I used their so called convenient online request for service, over a week passed and I received no response, I finally squeezed in a phone call on May 22, 2008 and scheduled for a drop off that evening, I was contacted by Mike from service around 10 am to discuss what I would like them to do, I wanted my two brake lights replaced, an oil change and to find out what was causing the noise when I started the car, I also mentioned that the air bag light was still on from the last time I had my car there in November. He offered the 30,000 mi service for $399 which only included some filter changes and inspection of other areas, I requested only to work on my original request. I called Mike later in the day to check on my vehicle and he stated that the engine needed to be taken apart because they did not know what was wrong with it, he stated that it was a 6 hour job and he will be in all day on Saturday, he also told me that the cost to take it apart would be around $570 that if it were covered under warranty, Hyundai would take care of it. Obviously I could not imagine them not taking care of the problem since my car only had 35,900 miles on it. I called late on Saturday, Mike told me that his mechanic did not finish taking it apart, still did not know what was wrong but suggested to have my maintenance records available, he also stated that he would probably need the car till at least the following Tues or Wed. I received a phone message from Mike on Tuesday around 10 am and had my husband call him back. At that time he suggested a new engine, he requested the maintenance records and he would have his rep review it for the warranty coverage. My husband went to the auto shop where we had some of our maintenance done and got a copy of the history, I then faxed it to Mike's attention on Wednesday morning around 9am. He then contacted my husband that he received the records by about 9:30am. He then called by noon with the news that the rep denied the warranty coverage and they wanted to sell a new engine at the price of $8000 which would then renew the warranty for 100,000 miles (which at this point we know that they do not hold up their end of the warranty) Mike then offered to sell a used engine with 9000 miles on it for $3750 plus tax but would only guarantee it for 90 days. My husband stopped at the dealership on the way home and took pictures because we felt like we were being taken advantage of by this service dept/dealership. while he was there a supervisor of the service dept mentioned that this is not the first time that they had seen this type of damage brought to their service dept. We are now afraid to mention things to Mike in fear that he will do additional damage to our vehicle, we are at a standstill and need any kind of assistance you may be able to provide.

    I

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    Reviewed May 28, 2008

    I had booked my car no I 10 RC 897 sceduled for first servicing on the 15th May 2008, but came to know on 15th Morning that work shop is already over booked cannot lift my I 10 for servicing.I was given a date of 20th May 2008 the time the driver had to lift the car was 9.30am but turned up at 12 noon after I reminded Mr Prashant.

    Today my 2nd car santro was to be lifted for secdule servicing of 6 months car no DL3CAP8318 unfortunately no one turned up till 12 noon, I reminded Samara Hyundai and got a surprise that the booking was not taken. The name of concerned are mentioned who were rude could not give me proper reason in fact refused to even give the name of GM & the number, with great difficulty I could get his name and numberit seems that they didnot want that the matter should reach him but Mr Prashant was decent enough to at least understand my problem,

    also once the cars are moved out of service centre no one calls up to check the status if the user is happy with service. i am also using maruti car and the routine service is done by Rana Motors do not mind mentioning that the reminders for servicing comes one week in advance , after servicing the status is checked five times in a month. I think the workshops of Hyundai needs training

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    Reviewed May 20, 2008

    Over a year ago when I purchased my NEW BODY style Sante Fe , the PASSENGER air bag sensor turns the air bag on and off when my wife sits in the passenger seat. After we noticed this SAFETY problem, we contacted the dealer, and they tried to fix the problem, but we were told there was NOTHING they could do. The problem still persists. Recently, I have read that the Hyundai Sonatas have been recalled due to a PROBLEM with any ADULT passenger that weighs around a 100 - 120 lbs. The air bags have a faulty sensor. After reading this , last week I contacted my dealer again regarding this PROBLEM, and stated it was time they addressed the problem, and fix my air bag to function properly. I also told them that if they could not fix the car, I would like them to BUY the car back for original purchase price, or replace the car with a model of the same type that was not a hazard to drive. I was contacted by the general manager last week on friday, after talking to him , he promised to call me back today ( monday) and arrange to find a solution to fix my air bag problem. Well, there has been no contact from the dealer today, and I fear I am just getting lip service. I also stated to the dealer that in the event of accident, if the crash was of a severe nature , and if the passenger air bag did not deploy, and injury resulted due to malfunction, that we did not want to even think of the problems that could arise. It is time for HYUNDAI to quit jerking people around, as it seems to me that they have some defective sensors on the Sante Fe models also. Maybe the highway safety commission should RECALL all Sante Fe models to make sure more people are not at risk for a DEFFECTIVE product.

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    Reviewed May 19, 2008

    After we purchased a brand new Sonata, we noticed that at highway speeds the steering wheel shakes. Tha TPMS light was also on. Since we don't live in Reno, we couldn't take it back immediately and we both work days. That weekend, we brought it backack in to have them look at it. They said the TPMS sensor was bad and they had to order the part. Tony told me that we should hold off on the rattle of the steering wheel and the general shake of the car at about 40 mph. After a lot of time on the phone during the week, some of which the assisatant manager at Lithia Hyaundai was very degrading and rude to my wife, we agreed to have the car brought in again. The entire time the staff was willing to make things right. This apparaintly means bringing it in as many times as it takes to fix it, rather than just give us another one off the lot. We brought it in again. and we test drove another one off the lot to make sure it wasn;t just the model of car in general or that we weren't imagining it. They rebalanced the wheels. This didn't work so they chaged out the tires completely from another car.It was now well into the evening and we had to leave. On the way home we noticed nothing had changed and that the car still shook. I called Pete the salesman and told him about it. Pete assured me that they would take care of it. I brought it back the next weekend.I test drove the car with the head of the service dept. Tony, and he agreed that the car was shaking at 40 on a very smooth road and that the steering wheel was indeed shaking. A hyundai engineer and the head of the service dept drove the car. After a lot talking, the 2 decided to try to cahnge out the front axle as thye were actually very unsure of what the source of the problem was. We had to leave the car over the weekend and get a rental. That was at least covered in the warranty. I had to leave town for my job Mohday so my wife drove into Reno on Wednesday to pick up the car. When she picked it up, she noticed a ding in the rear back door of the driver side. Some one obviously opened a car door and hit it. Of course they said they would fix it. Since it wasn't until my wife got off work that she went to get the car, it was past 6 and there was a small amount of staff left, she gave them the rental and brought the car home. the steering wheel no longer shakes, but the car still does. I have to take off from school early and take the car in again. This time to have the TPMS sensor switched out and have them look at the shaking AGAIN! We have filed a complaint with Lithia Corporation and HYundai. We just want the car to run like it should. We are not looking for extra compensation.

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    Reviewed May 14, 2008

    I own a 2000 Hyundai Sonata, in november 2006 while driving approx 30mph My right front tire pulled away from the frame. Upon examination I found that the engine cradle had completely rusted apart. I promptly filed a claim with Hyundai and NHSTa and after 4 months of a battle, I got Hyundai to reimburse me for my repairs. Since November 2006 I have been contacted by 25 different people who have all experienced a failure with the right front subframe rusting apart and actually breaking. Approximately 18 people have been settled with, either Hyundai repairing the car or reimbursing for the repair. Most people have been on the eastern have of the United States. I have been working with an attorney building a case for a class action Lawsuit. We are currently looking for anyone who has had this problem and not contacted me. The NHTSA Number PE08029 is an active investigation that report 40 known failures. I am especial interested in anyone from California. If you own a 1999-2001 Hyundai Sonata I suggest inspecting your subframe for rust. If you are not sure where to look, you should turn your steering wheel all the way to the right. Look where the A-Arm bolts to the frame. You will probably find severe rust. If you do, I would like to hear from you at tntnknbjuno.com Even if it has not failed yet, I suggest taking it to a Hyundai dealer and filing a claim with Hyundai Consumer affairs. My hope is that Hyundai, who has admitted to a problem by paying for repairs will soon address this obvious safety issue.

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    Reviewed May 13, 2008

    Hyundai Sonata, 2002, during a clutch replacement the mechanic noticed a 6" X6" area of the subframe had rusted away. He said that I was 1 pothole away from dropping the engine on the street. This car has 98000 miles on it, and is well cared for. A new subframe was $900 , and seeing that I was already spending $2500 on a 3rd clutch (another premature failure) we went with a USED subframe.

    Hyundai had many subframes IN STOCK, a sure sign that they know of a problem. Thankfully, the problem was spotted before a serious accident occured. Just another example of a widespread, known, defect in design that can threaten safety and cause consumers to have hidden cost of ownership.

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    Reviewed May 9, 2008

    2000 Sonota 95,000 miles Engine cradle rusted out. Extream failure! Quoted $1600 plus to repair.

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    Reviewed May 8, 2008

    I recently purchased a 2008 Sonata GLS. I believe the money I have invested in the car at this dealership is well spent. The warranty for the vehicle is evidence that the dealership and the company stand behind the workmanship and engineering put into this car. The service department has been very accommodating and the free car washes are a nice addition to the purchase. My wife feels comfortable enough with the people at the dealership to return by herself when she has any concerns or questions. Regardless of who she has dealt with, sales or service, she has always left the dealership feeling like they took her concerns seriously and answered her questions completely. If you decide to buy a car from them please mention that you saw this review.

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    Reviewed May 7, 2008

    I purchased 2 99 Hyundai Sonattas. One for my wife and I and one for daughter. I experienced front frame rust on the passenger which caused steering problems with it. Went to get it aligned and repairman showed me rusted hole in frame. Hyundai Replaced whole front undercarriage. Daughter had hers checked before warranty ran out and Hyundai dealer said it was ok. Within a couple of months while being driven the cars front wheels became inoperable and thank God she was able to stop before a serious accident took place. It is out of warranty but Hyundai is repairing it.

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    Reviewed May 5, 2008

    my 2000 sonata apparently has a rusted subbase. I thought that it needed an alignment, turns out that the subbase is rusted and was about to collapse. Hopefully hyundai will assist with this matter

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    Reviewed May 3, 2008

    The transmission on My 2002 Hyundai Accent completely died yesterday. It currently has about 80k miles. I purchased it used in Laconia N.H. at 30k + miles. I have performed all the required maintanance on the vehicle since time of purchase. The same day (friday 5-2) I was able to drive it to a Hyundai dealership near where I currently live (Hunter Hyundai) near Asheville N.C. They were very professional and when I left the dealership I was told that a sensor was ordered costing less than 200$. At 5:45 on friday afternoon, I received a message saying that the cost to repair my car would exceed 2,600$. I have not been able to reach anyone at the dealership since.

    Needless to say, I am very disappointed. In truth, I have noticed a very slight slipping very occassionally almost since time of purchase. I even made more than one attempt to show it to my mechanic in Laconia, but it would not reproduce the effect. I also did not realise how serious this symptom was. Until now this vehicle has been very dependable and has served me well. I have otherwise been very happy with this car. My work requires me to use my vehicle. This situation has left me unable to work. I would very much appreciate a helpful response. Thank you

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    Reviewed May 3, 2008

    I know that I'm probably a sucker for doing this, and that others out there are going to simply shake their heads and say under their breath, well, you live and learn, young man, but I bought the so called Bumper to Bumper warranty with my new 2001 Hyundai Elantra back in 2000. I hedged a bit, and should have went with my gut, and not spent the money. I thought I asked the right questions - What does this cover? What does 'Bumper to Bumper' actually mean?, but the word of a car salesman is not exactly pure. I have yet to find anything that this Bumper to Bumper warranty actually covers. I realize that equipment like headlights and spark plugs shouldn't be covered. But when my wiper fluid dispensing fails, something that has never been a problem on ANYONE'S car, from my experience, it should be covered, you'd think. The fact that I've had it in TWICE to fix it, and it isn't yet after $120 of parts and service, is another issue altogether. I will NEVER get another Hyundai. I left my tried and true Hondas and Toyotas to give Hyundai a try, because I wanted the piece of mind of a warranty. I'd rather pay extra overall, and know how much I'm paying each month, than get dinged here and there with unexpected costs. It's easier to budget. Am I crazy for thinking that? Not only have I been paranoid in keeping up with scheduled maintenance, but my Elantra feels a lot older than the 70,000 miles that is on the odometer. I wanted to love my Hyundai experience. I didn't, and won't ever give Hyundai or warranties that cover nothing between the bumpers another chance.

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    Reviewed May 2, 2008

    I purchased my Hyuandi Accent from Hyuandi-Nashua in 11/07. On 4-23-08, I went to a local shop for a 30,000 mile check-up. They told me that since I had a little over 19,000 miles I did not need that service but it was a good thing I had brought my car in. I had to replace my two front tires because my left from ball joint was in grave shape. Do to safety issues they encouraged me to change the tires immediately and take the car back to the dealer to have the ball joint assessed.

    I took the car to Hyuandi-Nashua on 4-24-08. When I brought my car to service they had questioned the finding immediately and said there was no way the ball joint would be worn so quickly. Sure enough within 10 minutes they were retracting that statement. They did not have the part in stock but advised me not to drive the car off the lot since it was so bad. I am a single mother and was there alone with my daughter. There was no way for them to get a part that day but they could have one overnighted. My only option for transportation was to get a rental car.

    I called Hyuandi Corporate today (5/2/08) to seek reimbursement for the two tires, overnight charges & rental. They put me on hold and called Hyuandi-Nashua to confirm the information. At first they came back and said they had ordered the part only but did not replace it. I wasn't too happy after hearing this and told them they had better confirm I was not driving my child around in an unsafe car.

    After a twenty minute conversation, they said there was no reimbursement period for anything! I asked to speak to a higher level, "You can speak to whoever you want but the answer will be the same." I am a customer service rep for a manufacturing facility myself. I can assure you my customers would not have had to pay for anything that I am being asked too. A warrenty is one thing, Customer service goes far beyond the warrenty.

    I'm seeking some help in getting this resolved. I can't believe a multi-millon dollar company can't reimburse me a total of $193.66.

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    Reviewed April 28, 2008

    To the people posting about Sonata sub-frame rust. This is a NHTSA investigation. The number is PE08029. Go to the NHTSA web site, and complain. The call Hyundai and demand action.

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    Reviewed April 24, 2008

    Purchased a 2006 Hyundai Sonata for our daughter. Soon discovered passenger airbag light came on when she (or her mom) sat in passenger seat. Talked to dealership about resetting weight sensor down to a lower weight, and was not only told no, but the service department argued with us that an adult weighing only 120 pounds would be better off WITHOUT airbag deployment, so they saw no problem with our situation!

    After contacting NHTSA, I learned the weight settings are all determined by each manufacturer, with no NHTSA control or oversight. Also learned airbag weight sensor settings are NONDISCLOSED information - found no where in the owner's manual, and the dealer doesn't have to tell the buyer (and often doesn't even seem to know). We lost quite a bit of money, quickly trading in our almost new Sonata due to this safety hazard, and Hyundai's very obvious anti-airbag attitude. Also sold off an older Elantra for very little too, just to get rid of all our unsafe Hyundai vehicles.

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    Reviewed April 15, 2008

    I had purchased a 2002 Hyundai Elantra brand new. We have had several problems with this car including the check engine light coming on all of the time and NO one oculd figure it out. That however is not the problem, my husband just total the car a few days ago and I have issues with the fact that the car has four air bags up front and not one deployed. If they believe that the sensers in the bumpers are what triggers the air bags them I am really confused since the car not only rolled over but both bumpers, trunk and front end were gone. I will never purchase another again.

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    Reviewed April 9, 2008

    I have been having alignment issues with my Hyundai. It has been pulling to the left. I took it to my mechanic to see if he could realign it for me. Upon driving it, he wanted to look under the front portion of the car before I drove off, in case it wasnt safe. Thats when he found that the left side of the engine cradle is rusted. Because of the pulling, I had the steel belt in my tire also showing. I am very lucky to not have had an accident. I have 2 little children, and that is putting their safety in jeopardy!! I have read about others having this exact problem with this exact car! My mechanic isn't sure he can fix it until he puts it up on the hoist and really looks at it. Is tere some sort of class action suit filed against Hyundai for this problem? I have also read that they take no responsibility for this manufacturing error!

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    Reviewed Feb. 19, 2008

    We bought a 2001 Hyundai Accent brand new in Marc 2001. We have been very responsible about changing the oil as required. In November 2007 our engine permanently failed less that 3 months after the last oil change and without the engine light coming on. The dealership blamed the company who last changed the oil, accusing them of not changing the oil or placing dirty oil back into the engine. They want $2200 to replace the engine. The vehicle itself is only worth $2400. Hyundai refused to accept the extended warranty we bought saying that abuse is not covered under the warranty.

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    Reviewed Jan. 30, 2008

    No air bags deployed during a 35mph impact with an adult deer. The car suffered severe damage to the front left quarter panel, front bumper, front grill and hood. The deer was killed on impact and thrown approx. 20ft. I spoke with the General Mgr. at the dealership were the car was purchased... He was unable to answer the question Why did my airbags not deploy during this accident?. I will have to dig deeper...

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