Hyundai Santa Fe

Paint peeling on hood. Hyundai sent letter to extend warranty to cover it. When we tried to have vehicle evaluated we were told the warranty was expired. Have contacted Customer Care. Followed all steps and no response.

After Hurricane Ian in Florida last September Hyundai set up a Hurricane relief program to help with paying the Insurance deductible on your vehicle if it got damaged in the Hurricane. Well I had to fill out forms plus send Hyundai a copy of my invoice from the car dealer that showed the repair plus the deductible cost. That also was sent to Hyundai with the other paperwork to get reimbursed for the deductible. This was in early October of 2022. Well I have been calling Hyundai Corporate constantly since October to find out when the check would arrive. Customer service would put me on hold and check the case Number that Hyundai set up. Sometimes they would get back on the line and say it takes awhile to process the claim and, "You should receive payment in maybe 1 to 2 months." Not happening. Sometimes they would just disconnect the connection. They would never call me back.

I purchased a lightly used 2017 Hyundai Santa Fe in 2017. It was the 4th Hyundai I've personally purchased in my life (the other 3 were purchased new). I let the salesman talk me into this one because he assured me that it would run well for the entire duration of my loan, and beyond. (He specifically said there wouldn't be anything major until it hit 200k miles). I had the Santa Fe serviced at Hyundai as well. At 113k miles the engine seized, with $16K still due on my loan. Hyundai refuses to take any sort of responsibility or help in any way.

I purchased this Hyundai Santa Fe with around 33k miles less than 3 years ago. I had no issues with this vehicle until a few weeks ago when it started making a knocking noise when starting up and would disappear in a few seconds. No warning lights were present, oil levels were good and I had the oil changed a month prior. Then as I was driving down the road the engine stalled and would not start.

I own a 2022 Hyundai Santa Fe. On a trip to TN on January 19, 2023, my vehicle broke down on I-40 near Knoxville, TN. I had it towed to Twin City Hyundai. I called ahead to tell them I was coming with my vehicle. The gentleman I spoke to in Service told me he left at 5:30pm. I got there at 5:27pm. I went in to tell him I was there and he put his jacket on, told me I had to go into sales, and he left out the back door. I went in to the sales counter and asked if they had a loaner or if they could help me. He told me they could not help me because of all the engine problems they had and to leave my key on the counter in service. My tow truck driver graciously drove me to a rental car business where I rented a car. I have called Hyundai on January 20, 21, 23, 26, 27, February 1, 2, 3, and the 7th. My Case Manager told me on the 26th he would email me his contact information and call me back by the 27th.

My vehicle is a 2018 Hyundai Santa Fe Ultimate with 39,000 miles. The clear coat has started peeling towards the back end of the roof and I've been told the warranty is 3 years/36,000 miles and there's no disputing the warranty. Definitely poor quality products are used if after 4 years the clear coat is peeling. After this experience, any consideration to upgrading to the Palisades is no more!

My vehicle was part of the 3G Sunset shutdown, but I qualified for the software update in order to keep my Bluelink services. I tried doing the update from their site, which was like building Rome, and it failed even though I completed every step. I contacted them, and spent another 3 hours trying to get it to work with their tech support, and it failed again. I asked them about the chip they were supposed to send out to customers, and they claimed they sent one to me...but it was to an address in a city I never lived in. They verified my address and said they would send out another one, and that I should get it in a week, but it never arrived.

I own a Hyundai Tucson with 134,000 miles which was running great. I received several recall notices which I decided to honor on various engine and brake system parts. My car did have a rebuilt title but we had owned and driven it for many years starting at 18,000 miles. I took the car to the Johnson City, Tn. Hyundai Dealer for the recalls which were approved and done. After picking up the car it would not run and I was towed back to the dealer from Kingsport, Tn. after twenty minutes of driving. I was told by the dealer that the updates ruined my engine and it would now require a new engine to fix, but I would have to pay $12,000.00 for the repair. This is a crooked trick to pull on a Seventy Six year old man who needs his car. What is the solution? The dealer damaged my car, who pays for the damage?

I bought a 2014 Hyundai Santa Fe. Did all the repairs and oil changes as manufacturer recommended. Changed my oil pressure sensor, sparks plug and hose at 100k miles and at 105k miles my engine blew due to oil consumption issue which was not even 5k miles since I did my oil change. I Reached out to Hyundai due to it being a manufacturer defect for assistance with repairs but constantly got declined due to there not being any active recall for my specific 2.6 engine and me being 5k miles over their warranty. This car gave me no warning that my oil was low and that my engine was in jeopardy. I can say that I am one of the few that has nothing good to say regarding buying a Hyundai car. I’ve heard all the bad reviews and experienced it firsthand.

I was a loyal customer to Hyundai for years and years until I had that recall problem with my Santa Fe, the engine has failed completely, I was told that it is gonna take 3 to 6 months to repair, and you know what?? They do not offer any replacement or any rental, what should I do until then??? Should I buy another Hyundai?