Hyundai Santa Fe Reviews

Purchased a BRAND NEW Santa Fe Hybrid in August. After 2 months, the vehicle stalled on a major highway. I limped it all the way to the closest dealership and it was there for 3 weeks for a failed fuel pump. 2 months later the same thing happened. Had it towed to a dealership (not my dealership of choice but they had to tow to the closest location) and it was there for 6 weeks with no updates and NO LOANER! I had to rent a car and was out of pocket $1500 for months before they reimbursed me which was a total headache and messy process. And they never found the problem!! So, I'm stuck with a brand new UNRELIABLE vehicle that could stall at any moment and put my entire family in danger! DO NOT BUY A HYUNDAI!

Got Santa Fe 2025, broke down by 20K miles. Very low quality car. It's cheap and looks nice, but won't last. Hyundai took 3 month to settle the lemon case, very slow and at the end they didn't return enough money for lease buyback. I did my research and found that I should have gotten more money in return.

Hyundai wanted to charge me $260 just to send a claim to Hyundai regarding the paint rusting and peeling on my 5 yr old Sante Fe even though you have a limited recall for the white painted vehicles. Mine is bronze but obviously the same issue since it is only 5 years old. Hyundai wanted to charge me $260 just to hook up the diagnostic machine that tells you why I have a check engine light. I am completely upset and disappointed in my experience. This is the first Hyundai I have purchased in my 40 years of driving, and I will not purchase another one. I have brand loyalty if I am treated fairly but you obviously do not care about your customers.

We bought a 2025 Sante Fe Hybrid Calligraphy and the stick on the window says 35mpg and after 12 months we can’t get over 25mpg. I have had the dealer look over the vehicle twice. I contacted Hyundai and they said if the dealer says it’s ok they can’t do anything further and closed my complaint.

This is my 2020 Hyundai Santa Fe. It has just over 35,000 miles on it. I have had to bring it to my local dealer (Parks Hyundai in Gainesville Fl.) four times for peeling paint. It is a known issue for this paint colour. The first two times the dealer took care of the areas that were peeling. The third time was this January. They made it so difficult for me that I decided to just pay to have the work done myself. When it happened again in early September, I thought why should I have to keep paying for something the manufacturer knows is an issue? So I brought it to the dealer. They had me get estimates from two local body shops that they do business with. They told me they would get the estimates and send them to Hyundai for approval. At the same time I found a website from Hyundai about the known issue with the paint and got a case number from them. They told me they would be in touch with the dealer and follow up.

I have a 2025 Santa Fe and it has had problems since about 3000 miles! We believe it's to do with the transmission so you can imagine the disguise as I am paying for this expensive vehicle and it has been in service four times for the same manner because they say there is no issue. Hyundai USA was going to assess it to possibly "buy back" which is up to a 30 day process but couldn't give me a rental in the meantime! I've had a lot of new vehicles in my time this is by far the worst!

I had my Warranty Engine replacement denied on my Santa Fe 2015 2.0T. We are the second owners and provided our service records and Carfax of previous owner. They claimed sludge even though engine failure and excessive oil consumption is a known issue. There was also a lack of maintenance record from 117K and 142K but we did not purchase the vehicle at 141K. We were quoted $15,000 for an engine replacement by our Hyundai dealer. Considering we paid $22,575 for the vehicle in 2023, this would bring our total cost to $37,585 for a 2015 model—an unreasonable and unacceptable outcome for a defect that is beyond our control.

I purchased a new 2024 Hyundai Santa Fe in August 2004 at Crain Hyundai in Little Rock, and the vehicle legally became a lemon in Arkansas within 3 months of owning it (vehicle was in the shop for 2 months for repair). The first issue required a total transmission replacement in Nov 2024, and since then it has been brought in multiple times for sensor issues as well as other issues namely; In July 2025 as my fiancée and two children were in the vehicle turning onto a busy intersection the vehicle put itself into “limp mode” and stalled out in the middle of a the intersection nearly causing a catastrophic wreck. We took the vehicle to Crain Hyundai to have them fix whatever issue the vehicle has and correct it, but they were unable to diagnosis or repair anything and after having the vehicle for a few weeks they forced us to bring back their loaner and take back our vehicle with unresolved issues (nothing was diagnosed and/or repaired).

I bought Hyundai Santa Fe 2024 from Buerkle Hyundai dealer. The customer service at the time of purchase process was so good, but the way they address complaints/issues of the car later was bad. The issue was about driver side car seat cover fading, damaged, scratched and worn in less than 6 months after purchase. I don’t know where it came from but I saw the cover of the seat being worn and looks bad/ugly as if it was used aggressively for many years. I have never seen this type of seat cover issue in any other brands of an old car. It is clear that Hyundai Santa Fe 2024 car seat is made of a cheap product/material in which the cover of the seat is worn easily by regular clothing. This has happened in less than a year and it not a normal wear and tear process.

Hyundai has horrible service! I would never recommended buying a vehicle from them. They want their customers to drive vehicles that are not safe. My 23 Santa Fe has been stalling in highway and they want me to continue using it and they said if something happens we will deal with it then. I want a buyback and they are refusing.