Hyundai Santa Fe Reviews

My 2011 Hyundai Santa Fe had to have the engine replaced because of that knocking problem. They didn't pay for it my extended warranty did. My 2014 santa fe was using too much oil, I had the oil consumption done and I'm using two quarts every thousand miles. I had a combustion cleaning done so we'll see if it works. But I've seen so many other people complaining of this oil consumption. Why isn't Hyundai taken responsibility? Both tests just cost me $750 plus all the oil that I have been adding hundreds of dollars. I do not support Hyundai anymore. I will not buy another Hyundai.

Please accept this as a formal letter of complaint about my vehicle that I purchased brand new back in 2023 from Hyundai dealership in Glen Burnie Maryland. I am writing to inform everyone of the persistent issue I have been experiencing and the unprofessional help that every worker has performed. I purchased a 2023 Santa Fe Hybrid back in November 2023 and starting May of 2024 the vehicle started showing engine light on and off... I had no idea what the cause may be and was instructed to bring in the vehicle to the dealer to check. However by the time I wanted to take the vehicle the engine light would go off.

I purchased a 2025 Santa Fe on 5/10/25. I had nothing but issues since 5/25/25. Currently in the shop bearing 30 days. There is absolutely no service after the sale. They reasons have a clue as to what issue is. I’ve contacted their office in CA, have a claim that was supposedly escalated but have yet to receive a call back from agent Dhan. I gave, left messages and he NEVER has returned my calls. It’s obvious I purchased a lemon and they really don’t care. I’ve owned 3 Hyundais prior to this one but I’ll never own another. I suggest doing your due diligence before purchasing because it’s very obvious I’m not the only one who purchase a defective vehicle. Shame on you, Hyundai for not accepting responsibility. 😡

We have been exclusively buying Hyundai for the past 25 years. However this 2023 Sante Fe Calligraphy will end that trend. The push button transmission is just plain awful and the worst vehicle I've owned since a 1957 Mercury which also had a terrible push button transmission. There have been multiple instances when I pushed a button assuming it was in a particular gear w/o double checking & almost caused an accident - like driving the SUV thru the back of my garage because I pushed the P button - took my foot off the brake - and almost drove thru the back wall because the SUV was still in Drive. This absolutely vehicle is so bad my wife refuses to drive it. And, the drive train is loud & very clumsy in general. This will be our last Hyundai.

I’ve had my Hyundai Santa Cruz since December, and overall, I really enjoy driving it. It's comfortable, stylish, and performs well, but I’ve run into one frustrating issue: the brake squealing. Unfortunately, the car has been in the shop three times for the same problem, and each time they turned the rotor and sand the pads hopping it will correct the squeaking, but the issue persists. I contacted the customer service center it was HUGE waste of time. I could’ve got better results from a bum on the street. While I love everything else about the car, dealing with this ongoing brake issue has been a bit of a hassle. I feel my time is worth something but evidently Hyundai doesn’t. It’s just not the kind of problem I expected to face with a new vehicle. Hopefully, this issue gets sorted out soon, as everything else with the Santa Cruz is great. No complaints about the dealer Chapman Hyundai Scottsdale Az.

I have owned 8 Hyundai's. I currently own a 2023 Calligraphy and I am totally underwhelmed with it. The Push button Transmission is the absolute worst and I consider it a major safety issue. I have had multiple occasions where I pushed that Tranny button & it didn't engage. Just one of multiple Examples: I drive into the garage with it in Drive & once parked I hit P for Park - take my foot off the brake and almost drive thru the back of the garage because the vehicle continues forward. Or, I stop at a traffic light & push P because I want to do something.

The camera that looks at driver's eyes in 2025 Santa Fe is terrible. If the sun is in your eyes and you put on sunglasses you can't use cruise control. If in cruise control and you put your hand at 12 o'clock position it turns off cruise. If you are not using cruise control and do either of the above it constantly beeps and tells you to take a break. If you avert your eyes to look left or right it beeps at you. This is really an annoying feature and can not be turned off. Do not buy Hyundai. We bought new and are now stuck with car. Lose too much to trade in. Did not use cruise when test driving and not told about it by dealer. Was not a sunny day so also did not have on sunglasses. DO NOT BUY

We loved our Santa Fe for the comfort of the vehicle but the engine went (which was a recall) and then the transfer case had to be replaced which was a $5000. After getting in an accident and having to purchase a new vehicle we got another Santa Fe. Not even a year of us owning it and the transfer case needed to be replaced. The shop that we got the work done at had mentioned that it was his 50th one in less than a year!! We’ve been trying to get ahold of someone to talk to from Hyundai Canada for 2 months now but every time we call all we get is there’s no one there that is able to talk with us. I HIGHLY suggest looking at other vehicles and dealerships… we will NEVER PURCHASE A HYUNDAI AGAIN!!

Me and my wife bought a used 2019 Hyundai Santa Fe. For the first few years it was great but then we started having an oil consumption problem called the dealership and they said "keep putting oil in it cause these cars after 100,000 miles just start to consume oil". That sounded strange but he said it's just what they do but not to worry that if the engine started knocking or locked up Hyundai would replace it.

I have had my 2024 Hyundai Santa Fe Calligraphy in the shop since October 15th due to microphones not working. The shop at Jason Pilger has been very good with communication, but at this point they are waiting to hear from Hyundai about what needs to be done. The microphones and three different wiring harnesses have been changed, and the problem still exists. I loved my car but now it has been taken apart for three months and I am ready to fix this issue. Jason Pilger Hyundai has been great in providing me a vehicle and communication on progress. It seems we are now waiting on Hyundai to provide the next move, and they are not responding to Pilger's calls or follow ups.

I have purchased my second Santa Fe PHEV. First was a new 2022 SEL and now we have a 2023 Limited. The first was totaled in an accident, so we figured we would just get the same one again, but in a color other than white (which was the only one they had at the time and of course had a $400 upcharge). The more recent one was listed as new on the dealership website (Vision of Webster, NY). It was not. It had over 8k miles on it, and was missing various accessories that the website AND spec sheet claimed. Such as a second key, a roof rack, floor mats, etc. They kept trying to say it was new because it didn't have an owner other than the dealership, but then when I asked for these items, it was then conveniently referred to as used. They knocked $2k off the price, and we needed a replacement, so we took it.

2015 Santa Fe sport. 1.) Started slow starting in the mornings, took it to the dealer 4 times. Response- "no codes are shown." Are they mechanics? guess not. 2.) Took in for the anti theft recall. This was never installed on most of their cars for a few years. They tried to sell me two new key fobs for $1200 before doing the questionable fix. I replaced the rubber part for $8 with parts from Amazon. 3.) Next recall - blown engines and fire due to poor assembly. Opened a case with Hyundai USA. Paid $200 for a test they said showed nothing. I guess fixing recalls is optional with Hyundai. 4.) Last recall - leaking fluid due to poor seals cases fires. Hyundai solution - do not park near any buildings. I have had recalls before, but never such serious, and numerous, issues.

The 2022 Hyundai Santa Fe Calligraphy may look the part, but it doesn’t live up to expectations when it comes to reliability, especially once the miles start adding up. The high-end trims and interior are undeniably impressive, with luxurious leather seats and a beautiful, well-appointed cabin that makes long drives comfortable. The color scheme and overall aesthetics of the interior are definitely standout features that initially make the car feel premium.

I purchased a brand new 2022 Hyundai Sante Fe Calligraphy in September 2021. I have had all the required maintenance performed and all recalls were also done. In May 2024 at around 34,000 miles I experienced a lack of acceleration upon pulling out in traffic. The vehicle would not accelerate above 25-30 mph even the tachometer was spiking at 4,000rpms or higher. I had to pull off the road to not get hit from behind. I turned the vehicle off and turned it back on again and it appeared to be ok and I was back on my way. In June the problem resurfaced. The vehicle was taken to the dealership and was there for 10 days. They inspected the transmission etc and did a complete reset and said that should resolve the problem.

If I could give Zero Stars I would. I bought a brand new 2024 Hyundai Santa Fe Limited mid-May, 2024 by the end of May, 2024, it was placed in the shop. Given that a comparable vehicle wasn't provided, my car was determined to be a lemon. It took over 60 days for them to confirm this, and roughly 20 days to send me a buyback offer. When I received the offer, it was less than I owed. Given that I purchased the vehicle 10% below MSRP, this was a bit confusing. I reached out to John **, our representative with Hyundai, asking for clarification on why the offer was low.

I own a 2019 Hyundai Santa Fe, and like many others, I am facing the widespread paint issue, particularly with the pearl white paint. I’ve been in constant communication with Hyundai corporate and my local dealer, only to be informed that the dealership refuses to repaint my vehicle because corporate won’t reimburse them. At just four years old, the paint on my car's hood began bubbling. I’ve owned vehicles over 20 years old that never had such a paint issue.

I purchased a new 2024 Hyundai Santa Fe and after 2 week it had to be towed to Hyundai. The transmission had to be replaced. I was told the transmission was order and that there was no ETA. I reached out to Hyundai for a buy back option and was told the vehicle was covered under warranty and that’s all they could do. The care has been with the dealer for three weeks now. Meanwhile I’m going to make my first payment on a car that I can’t drive.

I have had Hyundai vehicles for years and have always LOVED them and never had any major issues. I currently own a 2017 Hyundai Santa Fe XL with roughly 46k miles on it that has a DEAD ENGINE! It took the dealership 5 weeks to figure it out and to even offer me a rental car, while I struggled to get to work and to get my 3 kids to their appointments and sports. I was not offered a rental until I left a negative Google review for the dealership. They called me an hour later with a rental, what a miracle. It is now May 9th and not only is my vehicle still NOT fixed, but the part has once again been delayed, despite being told numerous times that Hyundai is "expediting" it. It is now expected in mid JUNE. Do better, Hyundai! This has become an absolute joke and you need to do better.

I have bought my Santa Fe 2023 on April 2023, after 2-3 months of very mild usage. It started to make troubles. The wind shield wipers didn't work. And lots of other electronics started to malfunction. Even the dealer didn't know what is the issue. They have opened up the car and noted lots of assembly issues in wires. They have changed some parts but the issues didn't resolve. After lots of back and forth with the dealer they realized that it is the whole computer.

The engine in my 2014 Santa Fe essentially melted 2 of the 4 cylinders while my wife was driving on a major highway. After 6 weeks now back and forth with the dealership and Hyundai corporate, I am informed that NO they will not help in any way to repair or replace the engine. This is a car I've had for only 2 years, with regular maintenance, and still owe a sizeable amount of money on. The 3rd party warranty sold to me by Fred Bean's Hyundai of Flemington was completely useless. Flemington Hyundai manager Jeff insisted that my best option is to buy a new car from them and then abandon the car, essentially tanking my credit.

Hyundai sent me a notice of a recall campaign on my Santa Fe indicating that a leaking valve cover gasket could leak oil into the alternator causing it to fail. Well, the notice came after the alternator had already failed, and I had replaced it at my expense ($650). Upon getting the notice of the recall campaign, I took the car to the local Hyundai dealer, and they verified that the gasket was leaking oil into the alternator. Hyundai has a provision to reimburse the customer for such repairs, but refused to do so in my case because the I replaced the alternator more than 60 days before the gasket was replaced by the dealer.

Transmission failed and needed replacement, which is under warranty. So is a loaner or a rental car. It took over 2 weeks for Hyundai to approve the transmission replacement, and then the dealer in Clarksville, Md says “they don’t have a loaner available”. They didn’t offer a rental, which is covered in that event. When I requested a rental they said I have to lay out the $$ and Hyundai will “reimburse me”. But I had to call Hyundai USA to find out the details of rental coverage AND they said it will take 3-5 days for them to get back to me. So for a problem that is covered under warranty, we will be without a loaner or rental car for over 3 weeks! Who knows when we will get our car back. Their stalls are to avoid providing a loaner or rental for a repair clearly under warranty. How does a transmission fail after 16 months?

My car has been in the shop at Hyundai in West Monroe since Dec 11, 23 my 2018 Santa Fe sport. National told me I had to get my car to the dealership. My car was at Karl Malone in Ruston! Hyundai misdiagnosed my car 2 years in a row! I had to tell the mechanic at the dealership what to look under my hood for. I been needing a motor, I turned in proof of oil change and everything. Now I was told my engine needs to be broken down which is a 1400 job that plus my car note, no car, and insurance! Also National can send an adjuster out to look at the broken-down motor. I should have called a lawyer when this first happened. I don’t recommend Hyundai in West Monroe or National, the coverage is not worth the extra money!! I have spoken to both for weeks, don’t waste your time or money!! I haven’t had my car 3 years.

Took my daughter's Santa Fe in on Dec 4th for a recall/service campaign (cylinder head gasket allowing oil to leak into alternator). The dealership ordered the parts and then went dark. I asked for an update a week later and nothing. Her car began smoking one night from under the hood and she had to leave it on the side of the road. I looked at it the next morning and could see oil on the alternator. Took pictures and called the dealer again, they said the alternator is on backorder, so I asked if the manager could call me to discuss options for her (and her now undriveable car). No one called.

We have bought three cars from Advantage Hyundai and leased 1. The last car 2017 Santa Fe has been a nightmare. Since 2021 we have continually had to add the very expensive synthetic oil that the car requires. In 2022 we had 8 oil changes as well as adding it on our own. We have brought it in for service numerous times. We have been charged and told that should do the trick. It has not. Advantage sent us to corporate Hyundai saying they couldn't do anymore, Corporate forwarded us to Hyundai consumer affairs. It's a joke. They are gaslighting us. The crazy thing is that this car could seize at anytime on a highway doing 65 miles. You could lose your life. Guess what? Hyundai doesn't care, neither does the government who is not mandating that they do a recall on all the cars of consumers experiencing this with Hyundais.

12/15/2023 I got to my appointment before 4:30 to learn that they just “called me” to informed me that they didn’t have the product needed for the service. Also, that this prevents care will take hours and they will give me a loaner! I left work earlier (who is paying for that), the inconvenience to reschedule is annoying. Years prior I had left positive feedback, but lately I’m disappointed. Hyundai, you need to step up to service your loyal customers better, this is my third Hyundai- I can be more loyal than that!

Bought my 2017 Hyundai Santa Fe brand new right off the lot... Researched it for months with the only problem found was lack of power.. We loved it and thought we had a great car.. Our new car started using oil at 45,000 miles, today at 91,000 miles it drinks a quart every 900 to 1000 miles... We have tried to work with Hyundai America and have had 3 claims that somehow always get closed just after they do a cleaning!

Multiple mechanical issues with vehicle and their mobile app. Horrible customer service and rude managers. Car has only 6000 miles, front rotors replaced, bad from factory. Passenger door not aligned out of factory. Mobile app has communication issues despite a very fast internet service. You can call customer service and wait an hour before getting in touch with an agent. List goes on and on. I will never buy another Hyundai again.

I purchased a 2012 Hyundai Sante FE back in 2017 with ~85,000 miles. After my car mileage reached ~130,000 I had to replace the engine (this was around 2019). At the time the Dealership was gonna charge 10 grand to replace the engine. Subsequently, I took to get my engine replaced via a third party repair shop for a cheaper price. Has that is what I could afford at the time. Years later I heard that Hyundai was a part of an class action engine lawsuit (which includes Kia engines). I put in a request for a reimbursement via Hyundai's websites. And many months later was denied. I then tried to push the reimbursement via a class action website and again denied.

We've had our 2018 Hyundai Santa Fe with 92,000 miles and consumes oil like crazy. It started back at 60,000 miles. We have been through the wringer with Hyundai and have done multiple consumption tests. We hoping to be at the last hurdle before getting our engine replaced. Look online, their engines are junk. Stick with a Toyota or Honda.