About Hyundai Elantra
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I bought an Elantra 2 years ago. Love the car but it had defective paint. A year ago it started peeling on the hood. I took it to the dealership and it was covered with no issues. Exactly a year later the roof started peeling. Service department at the dealership sent in the request noted it was the same defective paint issue but in a new spot. Hyundai refused to cover it even though it was the same issue and there have been several cars same year same paint that this is happening with. I have to pay out of pocket to have my car repaired. Even though I love my car I will NEVER buy from Hyundai again.
I bought a brand new 2022 Hyundai Elantra. Within weeks it was having issues for which I took it to the shop. They were unable to fix anything. The main issue being that the car would shut off shortly after starting it up. But the dealership was unable to duplicate the issue, even though it continued happening for several months. Other issues arose, such as sensors not working, locks and key fob not working, seatbelts not engaging properly (car seats would tumble across the seat going around a curve). I contacted Hyundai and told them I didn't feel safe in the car and wanted them to buy it back. This was when the car had 2,000 miles on it. They refused to do so.
A few months later, when the car had 7,000 miles on it, the car shut down in the middle of the interstate with my wife, baby, and toddler in the back seat. We could've died. We were trapped in the middle of the interstate for 2 hours before the cops showed up to get us to safety and have the car towed. Hyundai has blown me off for over a month. They have not so much as offered to pay the tow bill. The car was in the shop for nearly a month. I will absolutely never do business with this company again. What kind of company, upon hearing that they sold their customer a product that could've resulted in the death of their children, says, "Well, it will take us over a month to decide if we are legally responsible for the damaged product we sold you, and we don't care if your family is safe or not."
Basically, the only way this company will take any responsibility or show any concern or remorse for their poor products is if the law requires them to. They are absolutely shameless, unprofessional, and irresponsible. I have been waiting 8 days since I last heard from a case manager and still not been contacted by anyone or been offered any form of amelioration whatsoever. Hyundai is less dependable than your neighborhood drug dealer. They should be criminally investigated. I am currently in contact with a couple different lawyers for how I can receive justice from this crooked and corrupt company. Don't do business with Hyundai.
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Beware that some models of Hyundai (Elantra) are particularly very prone to engine malfunction and just engine self destruction. My 2016 Elantra's engine malfunction pushed a hole on the side of the block. Took it to the dealer, 2 weeks later they tell me corporate Hyundai declined warranty repair because of maintenance neglect. We maintained the car and did all oil changes every 3k miles. To declined based on neglect is the most unfair excuse not to get it repaired. I will not rest until Hyundai owns the problem and gets it fixed. Engine failure is a far more common issue they've had as I do my research on the internet. It seems like my issue could warrant a recall yet Hyundai chooses to decline the repair. It has 88,009 miles. I don't know what to do. This is so unfair...
The chrome paint on my 2021 Elantra is bubbling and I do have rock chips which I don't expect Hyundai to fix. That is on me but stand behind your warranty. I have only had the car for 4 months and fix the chrome paint bubbling if you want to keep customers happy and return customers. Stand behind your product.
Hyundai Elantra sel 2020 is a vehicle which consumers should never purchase. The vehicle is built with a defective engine. The 2.0 nu mpi engine will break down causing a stall or fire due to defective oil piston rings. Hyundai has been plagued by this kind of engine defect since 2011. Lawsuit were filled back then. No matter how inexpensive you get a deal on a Hyundai Elantra or other model, refuse that car dealers & walk away.
I own a 2015 Elantra 1.8L. It has 125,000kms and the oil pump quit. Apparently a VERY common problem! Of course, it's past the 100,000km warranty, so no service by Hyundai unless you pay out of pocket. Hyundai Canada will not help you either, even though they are very much aware of this VERY common problem. Do NOT purchase their vehicles if you don't want a $2,000 repair bill!
I have been a loyal Hyundai Customer since 2008. 08 Accent Hatchback, 14 Accent Sedan and now on 11/02/20 I purchased a new 20 Elantra SE from the Merced Hyundai Dealership in Merced, CA. I was driving down the highway and my undercarriage cover started to come off as though it had never been properly installed at the factory and this happened in less than 30 days from date of purchase. My car only had 576 miles on it.
I contacted Corporate Hyundai Consumer Affairs because I was unhappy with Merced Hyundai's response to my problem and they suggested I take it to another Hyundai Dealership for a second opinion so I took it to Central Valley Hyundai in Modesto, CA which I did on 12/04/20 and I received an answer from Central Valley Hyundai on 12/07/20. Claim denied by Corporate Hyundai Consumer Affairs for this reason: Under Carriage Cover isn't covered under the Hyundai Warranty Program. I'm sorry but I will never buy another hyundai vehicle as long as I live nor will I ever recommend hyundai vehicles to anyone in need of a vehicle because they won't back their products.
I bought Hyundai Elantra in 2019.. It is not still 2 years & it is second time engine light came on.. Talk to customer support who told me that consumer affairs will call you once you are done with your appointment with dealership.. They called me & saying they can’t do anything with this issue & has to deal with dealership.. Talked to me very rudely & said they don’t care about this issue.. I strongly don’t recommend Hyundai cars & buy if you have lawyers back with you.. I will definitely go with other brand of car after selling this..
My daughter's car is 2 years old and paint is starting to chip on the car and you can see the clear coat on the hood coming off and they try to tell me it’s from impact. 3 door handles with missing chips of paint and clear coat spots on hood missing and it’s impact issues... I have showed them this and they took pics twice and yet I can’t get this car repainted. I’ve had to have the headlight replaced by them for film peeling off and the door panels on the inside replaced because of plastic peeling and the car is just not holding up as expected and they are not helpful.
Updated on 11/12/2020: It's me again with my peeling Hyundai Elantra. I purchased my car in December of 2019 with the remainder of the factory warranty. February 2020 I noticed that the paint was peeling off the hood, and roof. I called Hyundai Motor Corporate, they instructed me to take it to Modern Hyundai in Concord NC. So I made my appointment, and took the car in. My service advisor took my information, and submitted the claim. A few days later she called me back to inform me that my car had a salvage title and they would not honor my claim. Then while she was on the phone with me she realized that she typed the vin # in wrong, and resubmitted the claim. Car goes to the body shop, car gets painted. All is well.
Next thing I know I have a spot on the "a" pillar, and I call Hyundai Corporate again. The claim is denied. Then I walk around to get something out of the trunk a few months later and down both sides of the back glass the paint is peeling. Again, I call Hyundai Corporate to start the case. That claim was denied too. I was told that I have put too many miles on the car in 10 months by the Hyundai Case Manager. Before I go any further, let me say that I am a EMT, and we are in the middle of global pandemic, so I may have done a little traveling lately. So I started another claim and requested a buyback. All of a sudden a lady named Pauline called me and my claim has been approved. So to the dealer it goes again. I pick the car up on 11/6/2020. I am rushed out from the dealership.
I get home and I realize that the rust on the door wasn't repaired. So now what do I do? I walk around the car again, I find that more paint is coming off in the fender gaps where the "a" pillar and the front fender meet, and under the hood as well on the fenders this was the same day that I picked up the car. I called corporate again, started a new case. My good friend Pauline from Hyundai Corporate calls me today. I am telling her what's going on with the car. She instructs me to take the car back to the dealer, which I do. The service department tells me to take it up with the body shop that they hired to fix the car. At the point in time I am just over it. So I head to the sales office of Modern Hyundai to find a salesman. I will just trade it in.
So the lady that helped me was more interested in playing with her nose ring, and taking the her nose ring out and putting it back in than listening to me. I came prepared with my own financing and even had a vehicle picked out and it was a Hyundai, and it wasn't white. So as she was trying to work the deal she informs me that my car has a salvage title. I explain to her that the vin is wrong because of the service advisor's previous typo. Then I am on the phone with the finance company and she walks in and says the amount that they will give me for my car. I was so insulted, I just slid the paper back across the table and said "nah." I don't think I am going to let Hyundai get me again. Buyer definitely beware, do your research! Don't let them get you too!
Original Review: November 2019, I purchased the my first Hyundai. I thought I purchased a 2017 Hyundai Elantra Limited in pearl white. 10 months later I have no idea what I purchased nor will paint stay on the car. I paid right at $15,000 for this car, with the remained of the factory warranty still intact. Paint began to peel off of the roof and the hood. I called Hyundai, got the case started, took the car to the dealer Hyundai fixed the problem. Little did I know that this was just the beginning. A few months later, paint starts to peel off the "a" pillar. I had the deal note the case and just watch it, I knew it would peel again. After all it is Hyundai's famous pearl white peeling paint. Fast forward another month and I realize that the paint is peeling from both sides of the rear window.
I gave Hyundai another call, started the case, sent pictures to the dealer. Almost a month later I try to call the dealer, and fail to get a return call. So I figure that I will just call Hyundai Consumer Affairs. When I do that I am informed that my car is no longer covered by warranty and they have denied the claim. Out of warranty you say? How is that I ask? 5 years or 60,000 miles. Well it's titled as a 2017 and it has 55,000 miles on it. So 2017 to 2020 is 4 years and 55,000 isn't 60,000. So I head to the VIN plate located inside of the driver's door, the manufactured date is 4/14/2016. There you go. 2016 to 2020 is 5 years. But the registration has 2017. So what exactly did I buy? April is too early to be considered the next year's model.
Then I start to research the paint peeling issue. I find out that the pearl white Hyundai's are known for this. There has already been 1 class action lawsuit covering 2006-2016. My car should have been covered in that. But it wasn't because it's titled as a 2017. Which is what I bought. I feel like I have been cheated. I paid for a 2017, I got a 2016. I pay taxes and insurance on a 2017 but I drive a 2016. I have filed 3 claims for the paint issue. Now that I have no idea what year my car is, I have other concerns about what I paid for and what I got, I got ripped off because Hyundai didn't want to fix the problem they caused. How is this fair to the consumer?
This is the 1st Hyundai that I have owned. I purchased it because I liked what the Hyundai name represents. Quality, or at least that's what they lead you to believe. This is a known issue that keeps re-occurring with the different year models. You would think that they would make an effort to correct the problem. Instead they allow them to keep being reproduced and sold. Now I have a car that I have not even had a year yet, the paint is peeling off of it and I have no clue what year it actually is because the manufacture date conflicts what the registration says. Thank you for ripping me off Hyundai!
Hyundai Elantra Company Information
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- Hyundai Elantra
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