Hyundai Elantra Reviews

I contacted Corporate Hyundai Consumer Affairs because I was unhappy with Merced Hyundai's response to my problem and they suggested I take it to another Hyundai Dealership for a second opinion so I took it to Central Valley Hyundai in Modesto, CA which I did on 12/04/20 and I received an answer from Central Valley Hyundai on 12/07/20. Claim denied by Corporate Hyundai Consumer Affairs for this reason: Under Carriage Cover isn't covered under the Hyundai Warranty Program. I'm sorry but I will never buy another hyundai vehicle as long as I live nor will I ever recommend hyundai vehicles to anyone in need of a vehicle because they won't back their products.

Next thing I know I have a spot on the "a" pillar, and I call Hyundai Corporate again. The claim is denied. Then I walk around to get something out of the trunk a few months later and down both sides of the back glass the paint is peeling. Again, I call Hyundai Corporate to start the case. That claim was denied too. I was told that I have put too many miles on the car in 10 months by the Hyundai Case Manager. Before I go any further, let me say that I am a EMT, and we are in the middle of global pandemic, so I may have done a little traveling lately. So I started another claim and requested a buyback. All of a sudden a lady named Pauline called me and my claim has been approved. So to the dealer it goes again. I pick the car up on 11/6/2020. I am rushed out from the dealership.

I get home and I realize that the rust on the door wasn't repaired. So now what do I do? I walk around the car again, I find that more paint is coming off in the fender gaps where the "a" pillar and the front fender meet, and under the hood as well on the fenders this was the same day that I picked up the car. I called corporate again, started a new case. My good friend Pauline from Hyundai Corporate calls me today. I am telling her what's going on with the car. She instructs me to take the car back to the dealer, which I do. The service department tells me to take it up with the body shop that they hired to fix the car. At the point in time I am just over it. So I head to the sales office of Modern Hyundai to find a salesman. I will just trade it in.

So the lady that helped me was more interested in playing with her nose ring, and taking the her nose ring out and putting it back in than listening to me. I came prepared with my own financing and even had a vehicle picked out and it was a Hyundai, and it wasn't white. So as she was trying to work the deal she informs me that my car has a salvage title. I explain to her that the vin is wrong because of the service advisor's previous typo. Then I am on the phone with the finance company and she walks in and says the amount that they will give me for my car. I was so insulted, I just slid the paper back across the table and said "nah." I don't think I am going to let Hyundai get me again. Buyer definitely beware, do your research! Don't let them get you too!

Original Review: November 2019, I purchased the my first Hyundai. I thought I purchased a 2017 Hyundai Elantra Limited in pearl white. 10 months later I have no idea what I purchased nor will paint stay on the car. I paid right at $15,000 for this car, with the remained of the factory warranty still intact. Paint began to peel off of the roof and the hood. I called Hyundai, got the case started, took the car to the dealer Hyundai fixed the problem. Little did I know that this was just the beginning. A few months later, paint starts to peel off the "a" pillar. I had the deal note the case and just watch it, I knew it would peel again. After all it is Hyundai's famous pearl white peeling paint. Fast forward another month and I realize that the paint is peeling from both sides of the rear window.

I gave Hyundai another call, started the case, sent pictures to the dealer. Almost a month later I try to call the dealer, and fail to get a return call. So I figure that I will just call Hyundai Consumer Affairs. When I do that I am informed that my car is no longer covered by warranty and they have denied the claim. Out of warranty you say? How is that I ask? 5 years or 60,000 miles. Well it's titled as a 2017 and it has 55,000 miles on it. So 2017 to 2020 is 4 years and 55,000 isn't 60,000. So I head to the VIN plate located inside of the driver's door, the manufactured date is 4/14/2016. There you go. 2016 to 2020 is 5 years. But the registration has 2017. So what exactly did I buy? April is too early to be considered the next year's model.

Then I start to research the paint peeling issue. I find out that the pearl white Hyundai's are known for this. There has already been 1 class action lawsuit covering 2006-2016. My car should have been covered in that. But it wasn't because it's titled as a 2017. Which is what I bought. I feel like I have been cheated. I paid for a 2017, I got a 2016. I pay taxes and insurance on a 2017 but I drive a 2016. I have filed 3 claims for the paint issue. Now that I have no idea what year my car is, I have other concerns about what I paid for and what I got, I got ripped off because Hyundai didn't want to fix the problem they caused. How is this fair to the consumer?

This is the 1st Hyundai that I have owned. I purchased it because I liked what the Hyundai name represents. Quality, or at least that's what they lead you to believe. This is a known issue that keeps re-occurring with the different year models. You would think that they would make an effort to correct the problem. Instead they allow them to keep being reproduced and sold. Now I have a car that I have not even had a year yet, the paint is peeling off of it and I have no clue what year it actually is because the manufacture date conflicts what the registration says. Thank you for ripping me off Hyundai!

The CV axle broke almost causing an accident at 47K MI. The transmission went out at 58K MI. The steering column had to be replaced at 59K MI. 71K MI. The car started misfiring like crazy and stalling, ended up costing over $500 to completely fix. The alternator broke at 79K MI. ($700) leaving my grandmother stranded on the side of the road the day before her surgery. Ball joints, tie rods, and strut mount bushings had to be replaced at 85K MI. Costing over $2,000 to repair. I will never ever ever buy another car from this company again.

Had it towed to Performance Hyundai-St. Catharines, Ontario, they tell me engine is blown and Performance Hyundai will 'try' to talk to Hyundai Canada about a possible good faith engine repair for me, all I need to do is provide oil change receipts, which I did and waiting for more to show them, they come back with a decline to repair the engine stating there was overdue maintenance work to be done on the car, I didn't have the receipts yet, and furthermore the car is no longer under warranty, the car is only 3 yrs. old. The cost to be $6000+. How was the oil pan dry, never having had a leak and why didn't any lights come on? There have been engine issues in the past with this company and don't seem to learn from their lesson. Thanks a lot Hyundai, won't be buying another one of these things again, you've made a lasting impression.

Today, I am lucky to be alive as I was just few minutes away from being in it. As per the fire department, it is an engine fire and my insurance investigative personal also confirmed that it is an engine fire due to manufacturing defect from Hyundai. This ruthless company (Hyundai Canada) even held my insurance settlement in the name of their investigation. The insurance settlement was finally done on April 6th, 2020, it just covered the depreciated value of the car. Since these undervalued brands do not hold any re-sale value, it was just enough for me to pay off the outstanding car loan.

Now I have no car nor any money for the investment I made so far on that car. The total money I spent on that car was about $29k and one third of the car was paid out through my insurance settlement. I was hoping to use that car for at least another 7-10 years as it was well maintained low kms car. Now I have to start all over again to own a car.

Cambridge Hyundai – how can people try to resell a car to the same person who was mistreated. These guys also tricked me initially to get the extended warranty for 8 years or 160k kms and charged me $2800 plus tax. Honestly, I wasn’t even aware that I had it until I looked at the bill of sale recently. All I have been getting is a run around to even get the money refunded for the extended warranty. Great customer service Cambridge Hyundai and Hyundai Canada. How many more people will you suck the life out of?

I got called by them again May 14, 2020 to let me know that from their investigation, car was burned down from an undetermined reason when my insurance investigative representative already concluded that it was a manufacturing defect. They don’t even own up their fault. The conversation ended by them stating that they will not provide any compensation for around the situation I have been put in. If you all know or not there have been more than 300 cases of engine fire with Hyundai cars across North America. Just google “Hyundai engine fire” you will see it.

Recent news states that Hyundai is recalling nearly 430,000 small cars because water can get into the antilock brake computer, cause an electrical short and possibly an engine fire... Last April, NHTSA opened two new investigations into fires involving Hyundai and Kia vehicles after getting complaints of more than 3,100 fires and 103 injuries. Feb 7, 2020. Think a million times before you make an investment on these unreliable brand, people and vehicle. Link to my car burning down - **. A distressed former Hyundai Customer

To boot, it is now going on a month that I am unable to drive my car, which is now living in my garage. This has inconvenienced me to the extent where I am having to pay out of pocket for a rental car, despite there being a perfectly good car that is fully paid for and, mind you, has been registered before, sitting in my garage. I have been hung up on by customer service representatives. I have been directed back to the default line when they do not have an answer. Even more commonly, I have been transferred to people in other departments who have outwardly expressed that they cannot help me and are unsure of why my call was transferred to them.

Every single week, I encounter the same story. I am told that my information is in the process of being mailed, and "for some reason" my previous requests have been denied, but no one can tell me the source or reason, which, for an international company, I find to be extremely unacceptable. On a few occasions, I have been told that "their computers weren't working" and "the system was down," which, again, is unacceptable for something that is so simple, yet costing me money, time and frustration. Also, this all comes after a period of time last year when, after paying off my lease and buying out the car, Hyundai continued to bill my account for about six months of money that had already been paid, and, again, it took about 1,000 calls over a three-month period to have the company send money that was rightly mine, which they took out of my account due to a flaw in the system.

Oh, and to add, I have already wasted two full work days sitting in the New York State DMV. I am absolutely appalled with the level of incompetence of this company's finance and customer service departments. I have yet to receive any information in the mail, and I'm starting to feel like the only solution is to get rid of my vehicle entirely, because no matter who I call, absolutely no one can help.

After countless phone calls and advocating, I was offered 80% coverage of the repairs and full coverage of the rental. Repairs took 1.5 months to get started and 2 months to complete. Then after all was said and done, Hyundai began denying my car rental reimbursement completely. It took another 4 months, countless hours and calls again, and ultimately, they still refused to cover the last measly $17 of my rental bill, I think just to be spiteful. Absolutely AWFUL business to work with. It is unfathomable that a company can build cars that do not last 60K miles and can skirt taking full responsibility for it. I will never buy a Hyundai vehicle again. And this greatly saddens me, because prior to this I had a 2003 Hyundai Elantra that was a total trooper! Ran great up into the 175K-ish miles. Engine never had one issue. Cheap to repair, maintain, and drive.

For the money Hyundai is still a great product that lasts, although they are starting to get a little pricey for a make that doesn't hold it's resale value like other makes and models; but I don't know why that is given the history of reliability? My biggest problem with Hyundai are their dealerships. Maybe they need to get away from "commission" sales because most I have dealt with over the past 30 years have been pushy, deceptive and dishonest. So bad it's getting to the point I'd rather sneak on the lot when they are closed to compare cars :( But I still consider Hyundai one of the best deals on the market for getting what you pay for!

Over a week ago, I got really bad and the engine would not go off and the car was shaking badly. I was told to take the car to the nearest dealership to let them look at it. I drove to the closest the Hyundai dealership while the engine was light on and was told that to bring the vehicle back the next day since they could not check that evening around 6pm. I told the car back the next day; they couldn't find anything and did a recall repair. I was told to bring my car and leave it with them.

While at the dealership, I met two other customers whom have been problems with their engine lights coming on, car's not starting and the problems are not resolved. I think the problems are not reported because Hyundai have a great warranty. My boyfriends has 2017 Tucson, the battery constantly dies and vehicle doesn't switch gears properly. The dealership claims nothing is wrong. Hyundai have great features, get great mileage and nice styles. The downfall will be engine problems. I will not recommend or purchase another Hyundai.

There should be a recall on these cars and it looks like it’s a common issue worldwide and the guy behind the counter knew exactly what I was saying but brushed me off like oh well. Customer service at Hyundai in Cranbourne Victoria is appalling and they should be held responsible for it. It’s inside the engine block and it’s common so they should be bearing these costs. Now I don’t have a car and I won’t be fixing it because they aren’t getting one cent more.

Next, they tried to charge me for the airbags claiming that my issues had nothing to do with the recall. I had to contact the HDQ in CA to have them call the dealership to tell them to fix my airbags bc they didn’t want to cover it. A year later I had the same issue the car shut down on me. This time it was due to the crankshaft sensor. Not the software. Dealership charge me $275 to fix the sensor. They told me that I might have to fix the 3 other sensors eventually. The tires sensors TPMS they are all bad. This has been an issue since the car was only 4 years old.

I have had a Corolla prior to this never gave me any issues. I would not recommend buying this car. Warranty of 100k is not worth it. I still feel my car will shut down on me anytime. Sad that a car now w/ only 129k miles might need to be replaced. My brother owns 2011 Toyota Camry w/ 159k. The only thing he has done is changed oil, tune up and tires. That’s it. Car has no issues. Remind you, I have done all of that at the dealership.

The service department submitted it to corporate Hyundai and they declined to fix her car because she was a second owner and because of the miles. She just went over 100,000 miles. The cost to repair her roof is over $1200 because they have to strip it all the way down and redo it. It’s funny how they will post recalls if it’s a mechanical which most of the time they try to hide but they never never post a recall on a paint issue yet we as the consumer get stuck with a vehicle if we want to sell it. That’s going to be basically worth nothing. It’s funny how they will post recalls if it’s mechanical which most of the time they try to hide but they never never post a recall on a paint issue yet we as the consumer gets stuck with the vehicle if we want to sell it. That’s gonna be basically worth nothing for anyone that is considering buying a Hyundai and you are the second owner. Think twice.

You could end up like my daughter with the car that’s going to be worthless and ugly that no one will buy. A dealership won’t give you fair market value because the paint is all peeling off. I raise my kids to be independent to do things on their own. She’s paying for herself to go through school. She paid for her own car. She pays for her own insurance and she’s only 19 years old. I’m raising a daughter that will stand on her own. Something needs to be done. This is just wrong. I have lost 110% trust in high on days customer service and loyalty to their customers. I will never and I mean I will never buy a Hyundai in my entire life and I will make sure my children and my friends and anybody that I can share this story with I will. Hyundai you should be ashamed of yourself. Selfish greed. That’s all it is.