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Reviewed Oct. 24, 2019
3rd Ford truck; my 2nd F-250. Spent $80,000 on a loaded F-250 Lariat Super Crew with all the gadgets, bells and whistles. Overall, I love the truck but... is it $80k great?? These are the gadgets I could've done without and saved $10K. Some of the hi-tech gadgetry will drive a person crazy... The remote for one. If you unlock the truck while walking towards it, then stick your hand in the door handle, the truck will lock again. It doesn't sense the key fob and simply remain unlocked; the door handle has a sensor and does the opposite of what its current locked position is. Also, sometimes just sticking your hand in the door handle, the truck will rapidly unlock then lock again and you have to start over.
Next would be the crazy auto high-beam feature which most people will want to turn off. While driving towards someone at night, the high beams would come on and go off briefly in between cars which makes oncoming cars think you're flashing them as though to tell them, they have their high beams on; naturally, they flash their high beams back at you. Then there's the auto cool/heated seats and heated steering wheel. Another feature that can be annoying. If it's cold out, you'll forget about the auto steering wheel heater and wonder why your hands are on fire; the same with the heated seats.
The push button, automatic lowering tailgate? It's hard to get used to wondering where your key fob is or if the truck is unlocked; otherwise, you can't let the tailgate down. Many times, you'll have your hands full with everything but the keys. There's also a tailgate button on the console, but it doesn't always work; if you shut the truck off and push the button to release the tailgate, it may not open the tailgate; oddly, you have to push the tailgate release on the key fob instead; I still haven't figured that one out.
The surround video cameras (5) and the viewing options on the console screen makes parking a piece of cake with its 3D view from above the truck as though you were looking down from above the truck. The system doesn't allow you to view the cameras when the truck is moving faster than 1-2 mph. It would have been a nice security/safety feature if there was a record option since it is pretty much a super dashcam; would come in handy if ever in a wreck or someone was to vandalize or attempt to steal your truck.
The Driver side window... Still a nuisance since the 2012 model with its one touch all the way up or down feature. Sometimes when you just want to put down the window a little and you nudge the control, it thinks you want to lower it all the way and continually lowers the window; the same if you want it up just a bit, the window will automatically go all the way up unless you stop it.
The center console? What happened? The 2019 console has this big open tray on the driver's side and two cup holders on the passenger side. There is a slide tray so you could technically turn it into 4 drink holders, which were made for the largest fountain drink, thermos or mug you can think of; a normal bottle of water or soft drink just rolls around in them. Petty, but when you're driving and reaching for a drink (which we all do) and you're forced to look down because you're not sure what position it's in. Should have left the 2012 console alone; it was perfect.
Lights, lights and lights.... There's lights on the side mirrors that let you see what's out your door on either side. You can't turn these lights on when you're moving though which would be great when you're coming to a stop sign and you want to see if a pedestrian is crossing from either side. In a dark neighborhood, you have to pretty much roll down your windows at a stop; all you can see is the reflection of the interior dash on the windows; a side light really comes in handy. But if you come to a complete stop, then push the light button, it'll come on... but the person behind you doesn't want to wait for you to activate your hi-tech, push button side mirror lights.
All option buttons? Wow... It's as though someone thought it would be funny to make a puzzle out of what switch goes to what. In the 2012, if you wanted an interior light, you literally just pushed on the light; for 2019 you need a flashlight to turn on an interior light or you'll accidentally push the sunroof open or slide the sunshade back or blast off to the moon before you get a light on. Even the sunroof/sunshade buttons are quirky; you'd figure the sunshade open and close buttons would be first but they aren't, it's the open/close/vent buttons first. Many times, I'd blindly reach up to open the sunshade and end up opening the sunroof; ten months and I still can't get it all memorized.
The 2019 is always a treasure hunt to find what button does what; mostly it is laid out like the 2012, but some things like turning on the fog lights in the dark is a challenge... it's that small micro button next to the BIG round headlight knob, just above the light for the bed. In the dark, all small buttons are getting pushed; I look like a lit up Christmas tree before I get it right. In the end, it's just all about memorization. Oh, and watch out for the sensitive turn signal lever... it's very easy to push it forward while trying to put on your turn signal.. And pushing forward is the high beams.
The FordPass Mobil Application? This app allows you to view information about the truck such as fuel level, DEF levels etc. as well as remote start the vehicle from anywhere in the World... Not really useful to me. I never think about these things until I'm in the truck; sitting around in the house wondering what my fluid levels are like is really really lazy; this feature would benefit a company keeping up with its fleet of trucks. And, I don't see a need to start my truck from Japan... not even to keep the battery up; Plus, you're lucky if FordPass is even working. Mine says "Sorry, FordPass isn't responding, Please try again later". So apparently, not even the app cares enough to see what's going on with my truck.
Trailer Hitch/Receiver/Thingy... My 2012 came with a reducer and a pin; My 2019 came with absolutely nothing; I had to go to a store and buy an adapter, ball and pin. The 2019 truck has a larger receiver than previous models, so anything from my 2012 wasn't going to work. Overall, I like the truck; there's a lot of good features such as trailer control and braking, navigation, satellite radio, AT&T mobile service (if you're into AT&T), 5 point camera system with overlay for backing up to a trailer, rear sensors, standard power outlet on the dash, heated/cooled seats, increased horsepower and so on.
Reviewed Aug. 8, 2019
2018 Ford F-350 King Ranch. Started with the death wobble at 17,000 miles. It’s been to the dealership 11 times since I bought it brand new. I haven’t had the truck for 7 weeks now. Waiting on Ford to figure out what’s wrong with it. The dealership has changed every part on the front. They have been trying to get approval to replace the entire front axle for the last 4 weeks, Ford has been wasting my time and ignoring me. I have 17 Fords in my fleet ranging from 2003 to 2019. I have tried everything, I’ve talked to multiple reps including a fleet rep. Nothing.
I love the trucks but Ford lost a customer that buys 2-3 truck a year. Not to mention the amount of money we spend in parts a year at the Ford dealership. The dealership has shown me all of their communications with Ford. It’s not the dealership, it’s Ford. I know every brand will have an issue and that is acceptable, it’s how they resolve the issue that makes them a good brand. Where will I start my new fleet account is the question? GMC? Chevy? Dodge? It’s just a tough decision! I’ve been a Ford guy all my life. I have a 1937 original Gulf Oil stake body Ford sitting in my garage in perfect condition. Could I park a different brand next to it?
Reviewed June 17, 2019
I purchased a 2017 Ford F-250 diesel Lariat. It has been the best vehicle purchase I have ever made. I couldn’t be happier with the product and Ford has stood by us and fixed every problem we have had (2-3 thus far). We have not paid a dime out of pocket for it and the value is still holding strong. Will continue to buy and recommend Ford products!
Reviewed Jan. 24, 2019
I purchased a new 2019 Ford F250 6.7 Diesel, STX package. While the actual dealership experience was horrible, the truck itself is even worse. While driving the truck to various vendors to get prices on window tinting the truck began to "miss" terrible and the "wrench" light came on. The truck went into limp mode and would not go over 30MPH. I limped the truck to the nearest Ford dealership (3 miles). Long story short they kept the truck and ran a pinpoint test on it and determined that it needed 8 fuel injectors and 2 fuel return lines. The truck had a whopping 408 miles on it.
Ford will not replace the truck as they say it does not meet the criteria to be bought back. The truck has been transferred to the dealership it was purchased from and we have not gotten any further along than when it broke down. I have been solely a Ford vehicle purchaser my entire life. It may be time for me to break from the ranks and try a different manufacturer. So my $47,000 truck sits in the shop while the interest on my loan has started.
Reviewed Dec. 14, 2018
Diesel exhaust system has failed resulting in need for service 8 times including replacement of sensors and chemical cleaning at owner's expense. First time at 23K miles. Remaining seven times within next 28k. Service department says it shouldn't happen this often but says Ford won't pay to fix the problem and refuses to do anything about it. During this process I have received extensive conflicting direction from the dealer service personnel regarding what would constitute proper use of this vehicle in order to maintain function. Latest advice from Phil Long Ford service managers and diesel technician is to remove exhaust filtration system. This would be ILLEGAL.
So, my $65,000 F250 is unusable for anything other than scrap metal and Ford's best advice is to do something illegal in order to make it work at all. Ford corporate service number has resulted in unacknowledged emails, phone mail messages that cannot be deciphered, and phone contacts that never answer the phone. I believe Ford's definition of business ethics is "anything you can get away with".
Reviewed Oct. 20, 2018
After 25 years and 11 Ford Vehicles of loyal ownership both Auburn, CA Ford and Ford Motor Company have let me down. I purchased a F-250 Lariat and within 8 months I had a list of problems that they refused to address because they were intermittent or because they claimed "all of them are that way". After finally giving up with getting any help from the Auburn Ford Service Department, I wrote a letter to Ford Motor Company asking for support. Their response was to work it out with the dealership. I returned the vehicle after only 8 months for a loss of $16,000 (taxes and depreciation). I have since purchased a 2013 Dodge Ram and a 2018 Jaguar F-Pace and I cannot tell you how happy I am with my new vehicles. After a lifetime of Ford vehicles, I admit I miss being a Ford owner, but I will never own another Ford vehicle again unless by some miracle they can re-earn my trust.
Issues within 8 months of purchase: Faulty Paint job on roof (Ford fixed - thank you). Diesel Emissions Fluid system failed (Auburn Ford - fixed, but it messed up my vacation plans since I had to leave the vehicle for repairs and they would not fix until the following week). Stereo on the fritz after heavy rain. Volume would auto-increase and it would continuously skip channels (Auburn Ford - "It's not doing it now, so we can't do anything about it"). Front-end intermittently locking up on slow turns (Auburn Ford - "Our mechanic took it around the block and it didn't do it, so we cannot fix it"). Sunroof shade took nearly 2 hands to open and close (Auburn Ford - "We lubed it up, but they are all that way"). Loud Vacuum Hiss from passenger side dash when climate control is on (Auburn Ford - "They all do that"). Climate Control would not resume to Auto after a remote start (Auburn Ford - "We don't know why it is doing that and don't know how to fix it").
Reviewed Oct. 17, 2018
I bought a 2015 F250 6.7 diesel for pulling my 5th wheel from a Ford dealer with 17,000 miles. When I start from a start pulling my 5th wheel, the truck shakes like it is going to explode. I take to dealer and they have a mechanic look at it and he tells me it is because I put weight in the bed that causes the u joints to 'bend' too much. (the bed lowers 1/2 " when I hook up the 5th wheel). I about die laughing and explain I have always owned Ford trucks and have pulled my 5th wheel with a couple of them as well as pulling/hauling much heavier loads and never experienced this problem. With a straight face, he tells me the truck is not designed to haul anything. FORD WILL NOT SERVICE THE TRUCK.
Reviewed Oct. 15, 2018
My Ford 2017 F350 with 17000 miles started leaking power steering fluid so I took it to the dealer for repairs under warranty since it's just a year old. The dealer said it would take 40 days to get the part so it's just sitting in the shop. Just wanted to share my story.
Reviewed Aug. 31, 2018
I bought a new 2015 F-250 diesel a couple of years ago. In June I had it in the shop 4 times (once it stayed in two weeks). They replaced the DEF pump, the Turbo, a solenoid valve, and an ERG valve. I got about three check engine lights after that. They assured me that the truck was "Learning". I was supposed to go to a family reunion in Indiana so I took off feeling good about the repairs. When I got to Arkansas I had a check engine light that said "In 15 miles your speed will be limited to 15 mph". Kind of hard to get to Indiana at that speed. I took it to the Ford place in Arkadelphia and they cleared the code. It happened again the next day. On the third day I was in Hot Springs. It happened again. I traded the damn thing off for a 2018 King Ranch F-150. The F-250 only had 40,000 miles on it but could not keep it running. I figure the trade cost me about $10,000.
Reviewed July 26, 2018
My 2017 Ford F350 DRW has been, during the past several weeks, having one wheel after the other develop slow leaks. Tire company determined problem occurs where valve stem meets alloy wheel. Ford acts like Sgt. Schultz (Hogan's Heroes) even though replacement wheels have not even been available. They did advise me that extended warranty would not cover such a problem, So much for my $5,000 extended warranty, and maybe so much for Ford caring about customer loyalty or safety. Yes, Ford this is a safety issue! Don't wait 'til somebody gets seriously injured or dies. Didn't you learn anything from the Pinto debacle? My 1 star rating applies to this issue only. Overall, I give the truck 4 stars, but Ford has not been taking seriously this safety issue.
Reviewed July 15, 2018
My new truck only had a little more than 4000 miles on it. I parked my truck on the side of my house on 6//15/18 and stood outside the vehicle with the door open. I heard a loud clunk noise and my truck started rolling down the hill. I was hit by the open door and went down the hill with it part way. I have been without my vehicle for a month. This is a dangerous defect that could have cost me to lose my life or someone else's. I have had no contact from Ford regarding this complaint, although I have a claim number from their customer service line. I am extremely disappointed in their lack of concern for their defective vehicle.
Reviewed June 26, 2018
I have a 178000 mile 2008 Ford F-250 truck. 10 years ago she was worth $43000 off the lot. Today I can't give it away. She is so rusted right through in spots that I had no idea water can even get to. It is un-drivable. Rust falls out the bottom of the box when you put anything in it. The bed supports are completely deteriorated. I've spent countless dollars just trying to keep it going despite the rust. It's sad to think that a truck as expensive as they are would have such a short lifespan. Would never buy another one, would never recommend that anyone buy one ever. Pretty sure next time I start it up the engine will break free from the frame.
Reviewed June 21, 2018
We love our Ford F-250. The truck rides good and is very comfortable and very smooth riding especially on long road trips and we pass on messed up roads you don't feel the holes in the road like we used to! I love that the truck gets good mileage and has a lumbar support in the seats that is good for your back. I also love that you fold down the back seat and gives you room to put everything you need in the back seat. We don't have to pull over and take everything out the bed of the truck and move it to the inside. It also has a lot of leg room in the truck and the front seats lay back so you can rest while one is driving. I love that you can adjust the seats to your comfort and never have to struggle to reach the gas pedal or brakes.
Reviewed June 13, 2018
I have a 2005 Ford F-350. I love Ford trucks and diesel trucks. Sadly I gave the dastardly 6.0 litre engine. Had to have it rebuilt properly at 48k miles. Ford won't take responsibility. Shame on them. Ford knows how to make diesel tough no holds barred better than other mfgs. They have good engine and running parts. I haven't overloaded this truck... yet. I have overloaded every truck I've owned but the Ford diesel. When you are responsible for major mfg errors own up and pay your fair share, don't snub your customers over greed/Profits. It's a slap in the face to the lifetime Ford purchasers.
Reviewed June 12, 2018
I love our Ford F-350. Husband uses it to tow the boat and I get to drive it whenever. We have had it for a year now and I love when people see me get out of it and ask me if it's my daddy's but of course it isn't. "It's mine and my husband's," I like to tell people. It's got seat heaters, which are a must for me. I like the year too, it's a 2014. It's for a good engine and it has been good to us so far. But I would change the color to black and get different rims. And then, the monthly payment is high.
Reviewed May 31, 2018
So I bought this truck, 2006 Ford F250 6.0L FX4, Sept 2005 for $34,000. I grew up with Ford trucks. I have a 1973 F350 Camper Special in great condition. Ok so back to my Super Duty. I spent a ton of money lifting it and putting bigger tires on it too. I babied that truck. Oil changes every 4k because I wanted it to last... Sooo the EGR cooler went out one month outside the 3yr/36,000 mile warranty. That cost me under $3000 to fix because Ford's extended warranty does not honor that part. The what’s the point in spending extra for extended warranty??? I believe the truck had under 33,000 miles at that time. So that was the start of my horrible Super Duty experience.
Since then I've spent thousands of money getting the truck to stay on the road. I would only drive it to tow my 24 foot toy hauler. I've done the standpipes, alternator twice, FICM, IPR, another EGR and oil cooler and ETC... So now at 67,000 truck runs funny and coast it 20 miles downhill all the way home. I went with the typical let’s do another EGR and oil cooler. Replace it with the help of a friend. Start it help with hope and runs terrible and still smoking. I then threw the towel in and admitted defeat. So off to a diesel specialist to get their option. Get a phone call and hear no compression in driver cylinder head. GOD DAMMIT and a few other choice words of disappointment.
Leak down test is done and 3 cylinders a have 100 psi and I’m told that’s roughly a quarter of what it should have. Mechanic dives in deeper and a diesel mechanic says I need an engine. I'm floored at how can I spend $34,000 plus interest on a Ford Super Duty and not even make it to 100k miles. The quote I received was $15k to replace long block with re-manufactured motor. I will NO LONGER purchase a Ford Truck ever again.
Reviewed May 15, 2018
I bought a 2018 F-350 Power Stroke and it has 3,700 miles. I can’t get a power steering pump that I needed at 500 miles. It’s aggravating to buy a truck this expensive and they can’t get any parts for it. Produce parts so I can get my truck fixed.
Reviewed April 24, 2018
Ford 350 & 450 Diesel injection pumps and turbo problems - I am having trouble with four (4) Ford power stroke engines, mainly the fuel injection pumps and turbos. I have each of the four 2017s in the shops and three at the same time with injection and turbo problems. Ford Motor refuses to honor the 100,000 mile warranty. One truck has been in the shop over two months and another nearly two weeks and we need the vehicles to use in our business operation. This is a breach of warranty and it appears we will need to seek litigation to resolve this issue. This is also going to be costly and we have no guarantee that we will be awarded any legal costs in the end. Ford needs to step up to the plate and honor their warranty. I wonder how many other Ford Owners are having the same problem?
Reviewed March 28, 2018
2012 F350 King Ranch - My 350 vacuum pump bolts were not torqued at the factory causing them to loosen after 80k miles and damaging the pump which required it to be replaced but Ford wouldn’t cover the cost under their 100,000 mile warranty. This truck has been in for service nine times since I bought it new in 2012 for the DEF sensor several times causing it to go in shutdown mode and it needing towed at my expense, tie rod replacement, DEF heater replacement etc... Never again will I buy a Ford diesel truck!
Reviewed March 19, 2018
2017 F350 King Ranch 80k sticker! Death wobble is a real problem. Can't believe a vehicle would be redesigned only to have a continuing problem unresolved! Also can't believe I'm told there's nothing wrong with the vehicle... Hopefully it will get fixed before someone gets hurt! Unfortunate people have to lose life before issues like this get resolved.
Reviewed March 18, 2018
I have a 2009 F350 6.4 diesel. It only has 159000 miles on it and the motor is done. It will cost me more to fix it than it is worth. I think it is a crime that FORD can get away with this failure of a motor. It should be recalled and replaced. Now I have no trade in value and stuck with a truck in my driveway.
Reviewed March 13, 2018
2016 F250 Radiator leaking into transmission. I purchased the truck in September 2016 and by July 2017 it had developed a slip in the transmission. I took the vehicle to a local dealership and was told that fluid in the transmission had contaminated and destroyed it. At 51,600 miles I was skeptical and took it to another Ford dealer where they concluded that indeed the trans was bad and in need of replacement. So they find a way to warranty it, and boom. I have a truck that's good as new and back on the road! All was well, or so I thought. However, what they did not do was fix the radiator leak that was leaking the "contaminated" fluid into the trans to begin with.
So now the same dealer is telling me not only do I need yet another transmission but a 1700.00 radiator fix as well. So I take to the forums to search for these types of issues and find a whole world of F series people with similar complaints. Does built Ford tough mean you need to be tough enough swallow the amount it will cost to keep your 50,000.00 truck on the road? I started my company with a 2008 Toyota Tacoma and sold it in 2015 with 325,000 miles. All I ever did was change the oil, tires, a battery, and routine transmission service. I followed that truck with a Tundra but needed more bed weight capacity and chose to replace it with the F250. What a mistake. I will never purchase another Ford!
Reviewed March 10, 2018
2005 Ford F 350 diesel with 6.0...plain and simple...JUNK!!! Now that's it paid for I spend about $5000/year to keep it going...EGR cooler, FICM, Injectors, Transmission, and yes it's in the shop again with either another EGR Cooler or Blown Head Gasket. Have to fix it so I can dump it. Sorry Ford. I've been faithful to you since the 90's but you let me down big time!!!
Reviewed Feb. 8, 2018
Bought a 2013 Ford F-350 brand new from a dealer in Nampa Idaho. After 46,000 miles I have an engine light come on that the dealer now tells me is going to be $2,000 plus repair and that it's not warrantied and that they know it's a major problem. But they're sorry they can't help me. What the hell is a consumer to do if you buy a $55,000 vehicle and in 46,000 miles you have to spend two grand on the emission system, what a joke.
Reviewed Jan. 9, 2018
I have been a Ford truck customer since 1987. I have purchased numerous new Ford trucks. Right now my company has 5 of them. 1-2002 gas and 4-F250 diesels. I just recently purchased 2-2017 F250 diesels at over $100,000 in costs. One of them runs great (4,000 miles). The other identical truck has 9,500 miles on it. I have brought the one to 2 dealerships with a choking exhaust smell in the cab. They keep saying that they can't find a problem, Ford has no fix and that I need to live with it. I have asthma. I also get bad headaches from the exhaust in the cab. My doctor says that it is unhealthy to drive and suggests that I stop driving it and do not let any of my employees drive the truck until it is fixed due to high levels of carbon monoxide he found in my blood test. This may become a legal health issue. Ford says to contact my Service department. That if I feel that I need to seek legal help that it is my problem.
I have been on forums with truck customers that say they have the same problem with their truck. I even show the Ford Service Manager and they say, "yea, whatever, that's only a forum". I told the service manager at Larry Miller Ford in Lakewood Colorado, where I purchased the truck, that I can't take the truck back until it is fixed. They said the same thing and attempted to convince me to take it back. I asked the SM if he would take it back if he were me. No answer. He said that if I needed the truck back quickly that he couldn't do anything further. I told him that I have other vehicles that I can use and don't want it back until it is safe to drive, health-wise. Now it sits at the dealer while I keep making payments. Ford doesn't seem to care anymore.
Reviewed Jan. 9, 2018
I purchased a new 2004 F250 off the lot zero miles. At 20000 miles it shut down in a parking lot and never started again. A month and half later I finally get my truck back. They said something internally broke loose and chewed other moving parts. At 23000 miles the seatbelts stopped locking. How does this happen. After numerous problems and seeing other reviews of same problem. I hung up the Ford Towel. Every year no matter which one when it comes to Ford's PowerStroke it's the worst. I left and went to Chevy then Dodge. Hey Ford. You want to own the industry. Start putting the Cummins in your Fords. You will have the ultimate truck.
Reviewed Dec. 16, 2017
Ford 6L Diesel engines are basically disposable. 2006 F350 with 156k Miles has been in the shop over 2 years because I can’t afford $6800 in repair costs on a truck not worth much more than that. The dealership (Hall Automotive) knew there was a problem with the truck the day it was delivered. It was blowing white smoke. They never fixed the head problem but gave it a temp fix. The truck is worthless to me yet I must make 497 payments. The entire F250/350 fleet is worthless unless you spend 4500 or so to stud it and fix the crappy parts that came on the truck. Ford, you should be ashamed of yourself.
Reviewed Nov. 14, 2017
When I bought my 2003 Ford Super Duty it was 3years old and had 26,000 miles on it. It now has 130,000 miles. I have blown 2 spark plugs, and when it blows it also cracks the coil so that also needs replaced. They made the heads aluminum instead of steel except to make them lighter. But why they didn't put a steel insert into the spark plugs' hole to screw into is beyond me. It is a really bad design flaw.
Reviewed Oct. 29, 2017
I have a 2011 Ford F-350 Super Duty with the 6.7L diesel. It has been dealership maintained and since new. It has been garage kept and only pulls a 5th wheel 4-5 times per year. It just rolled over 100k miles this year. At 103k miles the high pressure fuel pump went bad. This is a known problem and has a kit for the repair. It cost $8,500 for the repair. After I had the vehicle back 2 months it is now has 105k and is in the shop because the #3 cylinder is damaged and requires a rebuild (short block). This is going to cost $14,500. A total of $23,000 this year in maintenance cost. The dealership will not assist in cost. I wrote a letter to Ford customer care. If they do not assist, I will never purchase another Ford product. I will share my experience with all my friends as well. A diesel engine should operate at least 200k to 300k without this type of problems. The saying is true: Found On Road Dead.
Reviewed Oct. 29, 2017
Heads up for people shopping for new vehicles. I recently trade in my 2014 F350 for a 2017 F350 at Cariboo Ford in Quesnel, BC. After only a 2 week trip to the Yukon and back the truck has had some serious problems. The engine is 6.2 gas started to lose power and began to blow smoke at the dealer. They said nothing wrong but discovered power steering pump went, took a week get it back. Within a hour of getting the truck back steering locking up and engine still has problems. They discovers it has adaptive steering which no one knew that it was even in a 17 yet.
Randy reprogrammed the brain truck. Ran amazing for 2 hours till it’s all went to same old settings. Back out on a logging road steering screws up again very bad. This time steering wheel separated from steering shaft and was now not only like there’s zero power steering the steering wheel is 45 degrees out to the right from straight and I have a message adaptive steering fault so only chose I had was to drive it to town. This system will cause accidents if it failed on the highway. There have been numerous complaints and issues with adaptive steering since it was released in the super duty middle of 2017. I understand it was odd.
Towards the beginning the owner of dealer Bob, the service manager Allen and the sales guy Vic all stated to me that I’m making this all up since I went from a diesel to a gas. I have zero desire to own another diesel. Don’t want to deal with the emissions or def. out of 6 weeks I’ve only got to drive the truck for 2 weeks and now fighting with head office getting nowhere. I have lost $8000 in wages since I depend on having my truck ready. Can’t exactly just borrow a truck since I’m a logger. Ford has yet to do anything to help this whole situation. Don’t buy Ford.
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