
Ford F-250/F-350 Reviews
- 4,675,583 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
About Ford F-250/F-350
The Ford F-250/F-350 is part of the Ford F-Series Super Duty lineup of heavy-duty trucks. Read more Ford reviews to learn about other models.
Ford F-250/F-350 Reviews
Filter by Rating
- (20)
- (6)
- (14)
- (47)
- (208)
Popular Mentions
- 4,675,583 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,675,583 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 14, 2017
When I bought my 2003 Ford Super Duty it was 3years old and had 26,000 miles on it. It now has 130,000 miles. I have blown 2 spark plugs, and when it blows it also cracks the coil so that also needs replaced. They made the heads aluminum instead of steel except to make them lighter. But why they didn't put a steel insert into the spark plugs' hole to screw into is beyond me. It is a really bad design flaw.
Reviewed Oct. 29, 2017
I have a 2011 Ford F-350 Super Duty with the 6.7L diesel. It has been dealership maintained and since new. It has been garage kept and only pulls a 5th wheel 4-5 times per year. It just rolled over 100k miles this year. At 103k miles the high pressure fuel pump went bad. This is a known problem and has a kit for the repair. It cost $8,500 for the repair. After I had the vehicle back 2 months it is now has 105k and is in the shop because the #3 cylinder is damaged and requires a rebuild (short block). This is going to cost $14,500. A total of $23,000 this year in maintenance cost. The dealership will not assist in cost. I wrote a letter to Ford customer care. If they do not assist, I will never purchase another Ford product. I will share my experience with all my friends as well. A diesel engine should operate at least 200k to 300k without this type of problems. The saying is true: Found On Road Dead.
Reviewed Oct. 29, 2017
Heads up for people shopping for new vehicles. I recently trade in my 2014 F350 for a 2017 F350 at Cariboo Ford in Quesnel, BC. After only a 2 week trip to the Yukon and back the truck has had some serious problems. The engine is 6.2 gas started to lose power and began to blow smoke at the dealer. They said nothing wrong but discovered power steering pump went, took a week get it back. Within a hour of getting the truck back steering locking up and engine still has problems. They discovers it has adaptive steering which no one knew that it was even in a 17 yet.
Randy reprogrammed the brain truck. Ran amazing for 2 hours till it’s all went to same old settings. Back out on a logging road steering screws up again very bad. This time steering wheel separated from steering shaft and was now not only like there’s zero power steering the steering wheel is 45 degrees out to the right from straight and I have a message adaptive steering fault so only chose I had was to drive it to town. This system will cause accidents if it failed on the highway. There have been numerous complaints and issues with adaptive steering since it was released in the super duty middle of 2017. I understand it was odd.
Towards the beginning the owner of dealer Bob, the service manager Allen and the sales guy Vic all stated to me that I’m making this all up since I went from a diesel to a gas. I have zero desire to own another diesel. Don’t want to deal with the emissions or def. out of 6 weeks I’ve only got to drive the truck for 2 weeks and now fighting with head office getting nowhere. I have lost $8000 in wages since I depend on having my truck ready. Can’t exactly just borrow a truck since I’m a logger. Ford has yet to do anything to help this whole situation. Don’t buy Ford.
Reviewed Sept. 19, 2017
Bought this 2011 F250 used in 2014 with under 60,000km on it. First trip pulling a fifth wheel, it required one week in service as oil getting into cooling system to flush it multiple times. Second trip OK till back home, check coolant additive message. This lead to both DEF heaters to be replaced at $1400 plus each. That was May and June of this year. One and then the other heater. July 5 massive fuel system issues (codes: P0087-fuel rail pressure too low; P0089- fuel pressure regulator performance; P0093- fuel system leak; P2291- injector control too low during engine cranking) that was a $10,703.97 repair and 4 weeks. Ford Canada has nothing to say about this. I would NEVER recommend a Ford Diesel truck ever!!
Reviewed Sept. 17, 2017
I bought a used 2003 6.0 (my first problem I know) and was told there was a way to bulletproof the engine. I had always had faith in Ford, our good friend Lauren ** wrote a book on Ford history that had more info than the executives at Ford even knew. My truck which I love is a total piece of crap. I purchased it in Oregon and it cost me 3000 to register in CA. Shortly after I purchased it the truck sat in the shop off and on for 4 months. 2 injectors, EGR, FICM, LRP, a gasket which the top end had to come off to fix... So after 3000 there and 6 months later the injectors had issues and replaced all of them, then high pressure oil pump and line, I mean ** does Ford even give a rat's ass about the product they sell to consumer.
This last episode almost killed me and my dog as we were traveling 60 MPH on a two lane highway CA 299 near Burney. Cattle trucks, log trucks, big trucks that don't give a shot what is in front of them. My truck shut down on a left hand curve at 60 MPH. I almost had a stroke trying to muscle the steering wheel to the right and had no brakes on top of it. I was halfway into oncoming traffic cars. Slammed brakes on swerved out of my way, log truck nearly jackknifed and was on two wheels well 9 of 18. If My GF had been driving that day my family would have already had my funeral. My dog almost flew out the window. I am ** beyond furious, this high pressure oil pump is costing me 3000... And had I not been as strong as I am I'd be dead, my dog, my GF and maybe others. I don't give a ** if ford has recalled them or settled out of court. Ford should replace this ** engine PERIOD!
I'm not going to stop until I get some sort of satisfaction and perhaps save the life of someone's child or loved one over a absolutely ridiculous engineering abortion of an engine. I will NEVER EVER purchase a ** Ford again. And as I type this my other ford blew a power steering line and pump, two fords broken pieces of **. I have had 3 and every single one of them had issues. I had 2 Toyota Tacoma 4x4's and I never had one issue. I had 260,000 miles on my last one and I beat the crap out of that thing. I used it for work, hauling, pulling, towing and it never had an issue or burned one drop of oil... Both fords have oil leaks, tranny leaks, break down.
My F-350 I love it when it works but after the last episode I want a solution and an answer. I don't give ** if all lawsuits are final and I purchase as is. There should be a mandatory red sticker on all sales telling me "Warning you are buying the biggest POS death trap in the world." It's not a laughing matter. Not only does my truck open more time in the ** shop it almost killed me and I don't give a ** about what warnings are what. I researched it before I bought it but NOTHING stood out about near death or death? How many people's trucks have shut down killing them? Total trucks' engines... No way to tell hit head on with oncoming traffic, no skid marks. FORD NEEDS TO REPLACE THIS ** MOTOR YESTERDAY AND THEY KNOW IT. I WANT ANSWERS AND I WILL NOT STOP UNTIL SATISFIED.
Reviewed Aug. 1, 2017
I will add to the hundreds of complaints about blown motors in Ford Super duty trucks. I have an 08' King Ranch I bought with 5000 miles on it in 08' Blew the first 6.4 diesel engine at 136,000 miles. Put another in that blew after about 10,000 miles. I can't believe Ford does nothing and our government does not make them do something. When you pay 50 grand for a truck, a diesel that should run forever and it blows before a gas engine... Crazy. I will never buy another Ford anything and suggest you do the same... You're talking 10s of thousands of blown motors and Ford doesn't do a thing... Putting a cummins in it now!!!
Reviewed July 26, 2017
We have 2013 Ford F350 with only 30,800 miles on it. The transmission went out just driving down the road. Roadside service towed it to the local dealer Clay Maxey Ford. They told us in the beginning it needed a new transmission. The dealer said they were not aware of any issues with these transmission and they had NEVER rebuilt one, made us real confident in their ability. They said they had to tear the transmission down to prove to Ford where the problem was. The whole transmission was shot. There is a "cost cap" report from Ford that tells the dealer what to do. Even though every part of the transmission was ruined except the case, the cost cap said to repair because this was the cheapest way for Ford.
We asked if we could talk to someone but there wasn't a name for the engineer. So, we call the regional manager who said she couldn't help, customer service told us it was a dead end, and left message with Ms. ** customer service manager who never called us back. This truck was not cheap but Ford is cheap. We never had a say in the rebuilt transmission which makes our truck worth less money but Ford did not care.
We have owned 7 Fords and 4 of these were brand new, 3 coming from our local dealership. We said if this truck had 90k miles we could understand rebuilding the transmission but it has only 30k. Since our truck was paid for, they gave us a check for 710.14 since it took 5 weeks to fix it. All we wanted was for them to do what was right and put in a new transmission. We were very disappointed with the whole situation. We won't own another Ford because they don't care about their customers after they get your money. Buy a Chevy or a Dodge but bypass a Ford.
Reviewed July 14, 2017
Owned 2 diesel Fords. The 350 went south at 107,000 had to replace entire engine - $15,000. Did Ford offer any assistance --- NO... F-250 went south at 107,000 miles - entire fuel system has to be replaced at a Ford cost of approx. $10,000 -- told Ford dealer could not pay that much. Had to go to an independent at a cost of $7,500 (fully certified mechanics). Has Ford offered any help – NO > HELL NO. Both are late models - 2013 & 2015. Screw Ford Motor Co. Our fleet has 2 Chevy's, one at 400,000 miles & one at 250,000 - neither have EVER been in repair shop. Yep - we were 'fools' to buy 2 Fords.
Reviewed April 30, 2017
2010 F-350 with the 6.4L. Purchased it used in 2015 with 85,000 km on it. It ran well for the first 5000 km. First problem I had was the serpentine belt breaking while at highway speed. In that first year I had to do the block heater, a ball joint twice, vacuum and solenoid for 4x4, tie-rod, rear plug bracket, and starter motor. In 2016, I had to do the ABS, fix a radiator leak, replace the alternator, replace transmission control module, torque converter and fuel coolant cooler. These problems were all minor compared to replacing the entire engine due to the crankshaft snapping at 139,000 kms. In just over two years, it has cost $27,000 in repairs let alone other routine maintenance. Ford, as well as the dealer, were as helpful and useful as herpes.
They seemed to imply that all these problems were my fault by saying that "the life expectancy depends on how, when, and where the vehicle is driven." Yes, I used this truck for work and hauled a dump trailer with it; however, it's supposed to be a 1 ton truck with towing/hauling capabilities. It's not like I was towing a 7 ton trailer behind a Fiesta and acting incredulous as to why the engine blew. They also told me that they hoped the safety ratings of their vehicles would make me consider buying a Ford again. Sure, as if a belt snapping and an engine breaking at highway speeds is safe. Having said this, of course this vehicle is safe, it spends an inordinate amount of time dead in the driveway, behind a tow truck, or on a hoist. Never again will I buy a Ford. Seriously, this is the most high maintenance thing in my life.
Reviewed April 29, 2017
It's an amazing truck BUT service is the worst I have ever seen. I screwed up my truck, I will take ownership of that but it's now been 2 weeks and they not only can't get parts to fit it, they can't even tell me when I will get the parts, they have said 2 weeks or 2 months no clue. They won't take them from new build trucks that will sit on the lot to fix a truck that's used daily to make a living. Worst service yet of any car I ever bought. Chevy tons better, Benz tons better, Porsche tons better. Ford bad bad bad. If not resolved soon I will contact my attorney and Better Business locally.
Reviewed April 6, 2017
First of all I would like Ford Owners to know If you have 250/350/450 diesel the Warranty for the powertrain is 100,000 miles. Having said that, it seems like Ford is not honoring them any how and the Regional Manager From Ford told Me "Good Luck. We're not helping out with anything. No matter how many Ford Trucks you have bought in the past, you should have bought an extended warranty." I am on my 4th Ford F250. This is a 2014 F250 Diesel and It's the only F250 I have had that I drove to the 103,000 mile mark since new. Dealer has serviced this vehicle since I bought it new every time, and all filters etc. at 103,000 miles. My check engine light came on and the truck was sputtering and unable to achieve more than 45mph.
I took it to the dealership and was told that in order to look at it and diagnose it they would need to "remove the valve covers and Injectors" because there was no diagnostic code and that they suspect its in the fuel delivery system. The price was 1900.00+ to do this. After much regret I said ok. 1 week later, "Well it's got a few injectors out and it's gonna be 3000.00+ to fix," again I said OK. 1 week later... "Well Mr. **, I have some "bad news". Your whole fuel System needs to be replaced and The cost for the "FORD FUEL KIT REPLACEMENT" is 8000.00 + (still have the voicemail). 2 days later the Price jumps to 11000.00 and I was told by the dealership that this is covered under my car insurance policy because the problem was caused by bad diesel from the gas station. OK, Called my Insurance Company (GEICO) and Sure enough the agent told me I was covered and that they would send out an adjuster.
2 Days later An adjuster comes out and writes it all up and assures me I was Covered as it looks like bad fuel from a gas station. 1 week later... Nothing. 1 more week later... nothing. 3 weeks later I finally Called my Insurance and they said, "Well. We are ruling this a mechanical Failure and therefore are not going to be paying for the damages because this is a "Known Issue With Ford" and Ford Is doing nothing to fix their issue." Well ** Howdy! Got a call today from the dealership and since the injectors went out it also created other issues within the cylinders and now the whole motor needs to be replaced for 20k dollars, all because of "contaminated Fuel" So Evidently Ford Fuel Systems in the diesel motors is faulty and corrodes quite often in these trucks. According to Ford It's also not covered under warranty anyhow.
So obviously I will not be buying FORD anymore. I will say that if and when someone steps up to plate and rights this wrong somehow, Ford will continue to Treat their customers like crap and will continue to get away with making an inferior product while their customers and insurance companies are footing the bills for this COMMON PROBLEM THAT SHOULD HAVE BEEN RECALLED YEARS AGO.
I find myself asking this Question, "Why does this not happen to Other Brands of Diesel Trucks"? After all the complaints and Known Issues, why does Ford continue using this faulty fuel system? When is Ford going to hire competent and knowledgeable customer service representatives and Regional Managers that will Take care of their Customers and issues that arise? Well People, again I say they won't because It's not Profitable to do so. BUY A FORD SUPER DUTY AT YOUR OWN RISK!!! THE FUEL SYSTEM WILL FAIL. IT's NOT A MATTER OF IF BUT WHEN. Thank you and remember... Ford ain't the best in Texas no more!!
Reviewed March 28, 2017
Build Date: 10/17/16. Assembly Plant: Kentucky. On 3/16/17 our mechanic proceeded to move our newly acquired 2017 Ford F350 King Ranch 6.7. Upon start the mechanic heard a loud rattling coming from the lower engine area. In addition the dashboard display showed a malfunction indicator lamp - Warning Low Oil Pressure and the Oil Pressure Gauge read 0. As this vehicle only had 786 miles we immediately called the Dealer. Our mechanics were instructed to not start it again and to immediately call Roadside Assistance and have it towed to a Ford Dealer.
The same day we had it towed to ** Ford. We spoke with ** Ford and their Service Manager indicated that the vehicle had been evaluated and that no problems were found. He said there was no noise coming from motor, no screen displays, oil pressure was good, vehicle was started cold, oil was full and no codes. We suggested they keep the vehicle for a few days to see if it continued to function normally or would it repeat the action we described. As this vehicle is listed as affected on Fords TSB 16U32 we are concerned that damage has already occurred and the engine again may lack oil pressure due to concerns with the Oil Pump.
We then spoke with our Customer Service Regional Manager who in turn reached out to ** Ford. ** said they have started the vehicle over a dozen times and cannot duplicate what we originally reported. Roadside Assistance will not pay for another tow but did suggest if we are uncomfortable with the results from ** Ford that we should consider taking it to another dealer for another look.
As we have said to all, we are not comfortable driving this vehicle down the highway wondering if the motor is going to fail. The Customer Service rep stated that these vehicles are designed to handle safely when any failure occurs but I think it would take a qualified driver to handle a 11,500 lb vehicle going 75 mph in the passing lane if the motor quit. Safety is our #1 concern. Has anyone out there had any issues like this with the NEW2017 6.7 Diesel. Please email me at **.
Reviewed Feb. 21, 2017
2001 F250 5.4 engine - Purchased used from local new car dealer, started missing badly, took to mechanic. 3 coils bad, 1 spark plug loose, has been heli-coil but incorrectly installed, 2 plugs were installed with liquid steel so deep spark plug socket would not fit. FORD's better IDEAL, I don't think so and add a ignorant, cheap previous owner... SUCKS FOR ME.
Reviewed Feb. 12, 2017
2011 F-350 6.7 Diesel King Ranch - First and last Ford in many years. Will never let another one into my yard. First - two years of ownership had to replace heater plenum behind dash as it would not switch from dash air to anything else. Cost 2700.00. DEF heater cost 800.00. Battery light came on - changed batteries 300.00, changed alternator - over 500.00. Spent ten months going back to dealership. Finally found broken wire inside harness so I was told. Cost over 1000.00. This repair lasted just over one year. Battery light is now back on. If I could get rid of this piece of ** I would be a happy man.
Reviewed Jan. 27, 2017
I purchased a 2015 F 250 Super Duty 'loaded'. I also purchased the Premium warranty. I had one problem that took my pickup out of my hands for over two weeks while it was being repaired. Warranty covered it all. That was what I expected. However, my check engine light came on two days ago. I took it to Rogers Ford, Midland, Texas. VERY nice folks! Well, I get a call the next day saying my warranty will not cover the 'particulate accumulator' (Part # FC3Z 5H270 A) since my mileage is over 50,000 miles. My warranty is good until 125,000 miles.
My service agent checked again and she said that the U.S. government will not allow warranties to cover this part after 50,000 miles and I have to pay the cost. $3,579.01!!! I am not upset with Roger Ford, however, I feel that I was taken to the cleaners. Another thing that is strange is that when I paid they said, "Ok, the part is under a two-year, unlimited warranty". SO why was it not then and is now. I paid $4,200 for my warranty and it should cover it. I am going to have an attorney look at my warranty contract and see if I can do anything. I am also wondering if this may grow into a class action suit. Thank you.
Reviewed Jan. 19, 2017
I am new to this but just had to file complaint. My truck is a 2014 F-350 Super Duty with 106,000 km probably around 60,000 miles. Well warranty expired at 100 and yup death wobble just starts. Been told it's the tracking arm and hopefully that's it, but I've owned other trucks that have easily surpassed the 200,000 mark with no major problems. For 77000 dollars you would think it would last a little longer than that. Only thing replaced were winter tires, exactly same size, tire pressure fine, checked regularly. Needless to say last time I buy ford and not even going to use a capital "f".
Reviewed Jan. 19, 2017
I purchased this truck brand new and have had nothing but trouble with it. It is currently at the dealership and has been for over 6 weeks. On 01/10/2017 I was told it was fixed and come and get it. This is the fourth time I have been told it was fixed and picked it up and never made it more than 6 blocks and the check engine light and reduced power comes on. Ford corporate knows about this truck and so far has not made any satisfactory moves to help. I have tried to trade it back to the dealership and they want nothing to do with it.
The truck only has 37k miles on it. I spoke with an attorney at the State Attorney's office and was told this case more than met the rules for Iowa Lemon Law, but I will have to hire an attorney to make Ford Motor Company to do what is right. In the last 20 years I have bought at least 10 brand new Ford vehicles and this is the only one that has ever been such a problem. In closing I must say my local selling dealer has been golden. They know FMC should own up to the problem and make it right but their hands are tied.
Reviewed Jan. 17, 2017
2015 truck was purchased NEW. Has 14 k on it. In the dealer for its 2nd turbo... in (eleven months ago) and 8 thousand miles. Dealer said I don't drive it enough??? Very disappointed in this purchase. Now once again I'm without a truck for 10 days!!! Ford best built?? Most dependable??? Not on this planet. I own a small business just outside Chicago... I'm gonna tell all 13000 customers a year what a POS Ford makes.
Reviewed Jan. 13, 2017
Ok so I purchased a 2006 6.0. Had issues with it. Traded it on a brand new 2012 F-250 Lariat with the 6.7 around 80,000 miles. Had to put it in the shop for 2 def sensors. Dealership told me warranty only covers 1 of the sensors. So I asked how much were the sensors. The cheapest of the 2 was the one covered under warranty... Go figure. After throwing a fit, they reduced the price from like 200 to 80 bucks. Not long after that the wastegate solenoid went out. Warrant did cover this.
Got back on the road and it wasn't long before 1 def sensor went out again. Left me stranded in deep South TX on the side of the highway. Finally got it towed to a dealership. It sat for 3 days before they could get it fixed. So back on the road my mileage is right at 100,300 and my truck says pull over immediately. As I'm approaching the red light my speed was around 15 mph and literally just dies right in the middle of the road. Had it towed to the dealership I originally bought the truck from and they kept it for a day or so before telling me that my fuel system is history. They said I had too much water in my fuel system. I asked the cost and they told me $10,000 for parts and labor.
While I was at the Ford place there were 2 guys checking their trucks in for the same reasons. A few days before this incident I had my truck in for service along with filter replacement. The owner of the Ford place told me "well you have over 100,000 miles on your truck. These things happen." Claiming this on insurance was clearly out of question but I tried. So after a month of it being in the shop they lowered the price down to $8,000.00. I had no choice I owed 20,000 on the truck so like any other Ford owner I bent over and bit the bullet.
After no problems for the rest of the year I went and shopped around for trading it in. Unfortunately Chevrolet, Toyota offered me a very little price for my trade in. I ended going back to Ford same dealership owner different town and got $25,000 on trade in. I bought another 6.7 diesel brand new in March of 2016. Now I'm having trouble with the Ford sync system, hill descent, traction control and backup camera malfunctions from time to time. I've taken to the Ford place several times and all they say is "well it's not showing the errors on the dash so we can't diagnose the issue."
Finally got it in when the hill descent and traction control were showing on the dash. Replaced those and still to this day of 1-12-17 still randomly popping up on my dash for hill descent and traction control. They told me that they will need to keep the truck for a few days "but we don't have any availability on loamerican vehicles." The end!! Haha bite the bullet and get rid of that 6.7 Powerstroke.
Reviewed Dec. 27, 2016
2006 F250- gas- we experienced the Ford Death Wobble going 65 mph down I-5 in the center lane. Scare the crap outta me. If you have experienced this, pay attention to whether it was a pothole, bump in the road or what that occurred when you had that problem. For me, it was a bridge expansion joint. We fixed the problem ourselves by replacing front stabilizer and front shocks. A friend that had the same problem on his 96 F350 cured the problem by replacing the front stabilizer with a dual front stabilizer he did himself. The Ford mechanics will try to sell you everything in the book, but we bought the parts off Amazon, and fixed them ourselves... No more problem.
Reviewed Dec. 9, 2016
2006 superduty F350 6.0 diesel engine will not stop leaking oil, engine has been out 3 times. The BIG PROBLEM IS FORD~ THEY WILL NOT HELP... Nice looking truck but the engine is under built = not my words the dealers. FOUR of them they said it was a design flaw and impossible to correct. The truck has 70,000 mi. To fix the engine is about $ 8000.00 but might last 1mi. or not.
Reviewed Dec. 4, 2016
I have had 6 New Fords since 1999 5-F250's and 1-F-150. I have had 2-6.0's, 1-7.3 and now a 6.7. I have never had a problem with any of my trucks only normal maintenance. As far as I am concerned they don't even make another kind of truck, when I need a new one it is always Ford. I never look at anything else.
Reviewed Dec. 2, 2016
I would like to start off by saying I've been a loyal Ford customer for 35 years. Never again. I had a 2012 F350 Super Duty Crew Cab Lariat $65,000 truck. Paid extra money to extend the warranty to 100,000 miles instead of the standard $60,004. I was on my way to South Dakota for the Sturgis Rally August of 2015 and I guess the motor blew. I was Towing my father-in-law's 37 foot toy hauler, a couple Harleys in the back moving right along and next thing you know the truck just started shaking ungodly and the motor died. It cost me $1,000 to tow the truck to Sturgis Ford being the closest Ford dealership and when I got there the service manager told me that he wished he had not seen this problem with this motor before the 6.7 diesel.
Okay I turn around I Calkins Ford's customer service and after three or four days finally they get back to me offering me $4,000 for the $16,000 motor. The motor had to be changed. It spun a rod bearing. The rod bearing exploded shrapnel the motor. Very very disappointed. This was my first F350 Super Duty that I've had. Every other one I got 350 to 400 thousand miles on it. While dealing with customer service they ask for copies of my maintenance records. Of course all maintenance was done by the Ford dealership here in Loveland Colorado and again nothing better than the offer of $4,000 towards a $16,000 repair.
By this point I'm pretty pissed so after going back and forth back and forth I pretty much told her that they could shut the truck. I wasn't making any more payments on it and that was it. I would never buy another Ford. Now they turned around and sold this vehicle at auction. Said they sold it for $20,000. Guy that bought it is saying he spent thirty thousand on it. My balance was $32,000 loan. What do you do if you believe you know what I'm saying? But there was a comment after reading these ConsumerAffairs things from a gentleman that I said "why isn't there a class action suit?" If there is any way somebody would want to get a class action suit going on I'd be more than happy help out with that entity. I want to put such as staying on board because their customer service is the worst.
I'm a vet and I am offended by their commercial saying that they are military grade. Well guess what? I was in the military and we were taught never to give up. There was only one way we're giving up and any vet is going to tell you the same thing. You're not giving up until you're dead. Well the truck was dead so Ford has no right and it's offensive to me and to me it's an insult to every branch of our military service. In the United States 440 use that as part of their commercial or a selling point. They might be the number one selling truck but they're not the number one truck. They are nowhere near the number one truck and a couple things. I really like this ConsumerAffairs.
Reviewed Nov. 15, 2016
I owned a 2004 Ford 6.0 diesel F350. It was complete junk. Changed the fuel, oil, and transmission filters regularly. At 65000 the head gasket blew. Warranty refused to cover the expense. Again at 115000 miles fixed again for $4,400. The third time at 160000 miles. I was glad to park it in the weeds. Bought a 2013 Ford F350 with the 6.7 diesel. The truck was pampered with all fluids and filters changed early. Died at a light today. Towed to Ford and they advised the high pressure fuel pump. But need to change complete fuel system. Only $10,000.00. The more I read the more I find that this is a common problem! And to top it off Ford said that the fix will not be covered under warranty. Back to Duramax...
Reviewed Nov. 2, 2016
In 2015 my 2012 F-250 was in the service center 90 days waiting for a glow plug module. This year (2016) it has been in the shop for three months waiting for parts and troubleshooting to resolve a lightning strike. I want to sell the truck, but Ford service delay has forced me into a new year which cost me in deflated value. The truck has only 21,000 miles logged. Ford has offered nothing in compensation for time lost in use of the vehicle. I not purchase another Ford Truck for any price.
Reviewed Oct. 26, 2016
I own a 2011 Ford F350 Diesel. The engine froze up after 27000 miles. I purchased truck 5 yrs, 8 months ago. My warranty 100,000, 5 yrs, sticker price $48000, I had it serviced religiously. After 8 months ago warranty no longer valid and Ford could care less, although they will buy the truck back for $20.000 so I would be out of pocket around $12000, the estimate for new engine $24000. I will never purchase a Ford again. Settling for a Ram Diesel, hearing they have transmission issues. The Ram also has the 100,000 mile, 5 yr, whatever comes first. What an expensive lesson.
My best friend has a 2005 F350 King Ranch Diesel 6.0. At 85000 miles the turbo came apart, shrapnel inside motor, head bolts R&R, cracked manifolds, EGR deleted. They needed to raise the cab off motor, what engineer came up with that? After $9500 he has decide to keep it, can't afford another truck for awhile. The certified Ford mechanic who made repairs said, he fixed everything Ford screwed up. What happened to the 7.3 power stroke with a good transmission behind it, oh ya no such thing? After over 25 yrs with Ford I have been forced to Ram Cummings Diesel.
Reviewed Oct. 19, 2016
Anyone with this 6.0 or the diesel that International designed is doomed to failure. I had two 2005 Ford 6.0, a F-350 & a F-450 with these engines. Between the two I spent $ 12,000.00 on them. Traveling to Va. from Maine I had my F-350 with truck camper break down 4 times on the trip to Va. The truck had less than 57,000 on it and it was out of warranty by 4 months. First fix was in Pa. where it needed a turbo (3rd one), went 119 miles and broke-down again. Second time, #1 injector failed, third time 300 mile later # 1-3-5-7 injectors failed, #1 was under warranty, fourth time turbo hose clamp broke and lost turbo pressure. The last repair I did myself at the dealership.
Ford would do nothing for us. I talked to all the techs at four different dealerships and they said no matter what you do to these engines they are trash. Just poorly engineered. My wife cried at the third engine failure. I spent $4,000.00 in repairs and $1000.00 in towing. I wish I knew how bad these were before buying them. I traded it (b/c I couldn't sell it with its reputation as a problem engine) and bought a 2011 Lariat Ford-350 6.7 diesel. Not a lot of miles on (25,000) it as of now but no engine problems. Only problems Ford sync is a disaster and Auto locking 4x4 hubs needed new seals b/c it was losing the vacuum to switch them back and forth. So take warning.
Reviewed Oct. 4, 2016
We bought our 2015 Ford F250 4x4 Diesel truck brand new. Within the 1st week it would violently shake when you get to 45-55mph or in between gears. We took it to the dealership and they said it was from the exhaust brake and we needed to down shift when it would do this. Well that didn't work. We took it back again. They said there was nothing they can do. This is a $60,000 truck and should not be doing this. Ford will do nothing about it. I have grown up with Fords and I will never buy another one due to this issue and Ford's lack of resolving it or making it better.
Reviewed Sept. 26, 2016
2014 f-350 super duty - Bought a new F350 Diesel, 6.7. So far engine running great although my big problem seems to be the suspension. The first problem came at about 55k miles. I developed what was commonly known as the death wobble. According to the Ford dealership, the death wobble hasn't existed for 10 yrs or so, but all the symptoms pointed to it. After doing some research of my own the conclusion I came up with was replacing the stock steering stabilizer. Haven't had a recurrence...yet.
However I purchased a new set of 4 Cooper A/T3 tires. After about maybe 5k miles I had a major vibration in the front end at approximately 40-45 mph. At 50 it would even out but at higher speeds would return. The steering wheel would actually shake in my hands. The dealer said it was wheel bearings, so they were replaced. The vibration was still there. They then said it was my tires. After a lot of convincing my tires were replace...all 4. The vibration is still there now quite noticeable in the rear. The seat shakes again at about 35-45 mph. The dealer has no idea what the problem is and how it should be addressed.
Reviewed Sept. 23, 2016
Bought a new Ford 6.7 Diesel F450. The first engine blew up at 20K. Engine was rebuilt by Ford and except for the expensive tow the motor was paid for by Ford. Now at 160k we lost a cylinder and we are forced with another expensive rebuild, 15k-20K. Having invested in the POS 6.0 motor in 2007 and already been through the suffering that is Ford, I can't support Ford Motors.
Reviewed Aug. 11, 2016
Son gave us his F250 truck so I could haul my husband and his power wheelchair... Ford sucks is all I can say, driving to one of his appointments, blew a spark plug. Got stranded on the side of a busy highway in 104 degree/ humid day with my disabled husband for 3 hours. It's got the 5.4 motor in it. Would like it fixed cause now it's just an oversized paper weight... Needless to say I went back to using my 98 Dodge Durango with 250,000 plus miles on it... still runs strong.
Reviewed Aug. 8, 2016
2010 F250 with 62000 km. Towing a trailer on the highway and the lower transmission oil cooler inlet hose became dispatched and I lost 6 liters of oil before pulling over. The metal clamp was not in the correct place, but an inch back, on the soft part of the hose. Damaged the transmission within seconds to the tune of $7500, plus towing. The dealer said it looks like someone was working on it, which is impossible - we do not work on our company vehicles at all, and only regular oil and filter changes have been done. I believe it came from the factory like that, and of course the warranty expired last year. Another 2010 F250 I had before this one had three valve cover bolts broken within 5 years. This required extracting the bolts by taking the valve cover off - $2000 at the dealer (for one side) and $900 for the independent shop.
Reviewed July 27, 2016
Driving my 6th Ford F-250 diesel in 20 years - 2 7.3 engines, 2. 6.0 diesels, a 2008 6.4 and current 2012 6.7 with 183,000 miles. I drive mostly interstate at 10 or so over speed limit - pull 7 different trailers moving part of our equipment from job site to job site - average move 300 to 500 hard driven miles. Each truck had over 200,000 miles when I traded or sold. Have never been left on the side of the road. The 6.4 had a minor issue with sensor but no major deal. Current 6.7 by far best engine I have had. Run cetane boost regularly and you will eliminate injector and sensor issues. Either I have been lucky or my maintenance pays off.
Reviewed July 21, 2016
w/ this truck as many have had. It was set up to pull large horse trailers and equipment movers. Whatever this truck was hooked to, it pulled it, from Fl. to Tn. 3/5 times a year. Except for an oversized tranny pan, oversized diff cover, and a turbo back 4" exhaust, the truck is all stock.
As most people experienced trouble @ about 70k / 95k, mine started @ 109k. Well out of warranty. My first FICM unit failed. At 112k I replaced the o-rings and dummy plugs, although not really needed, also the EGR cooler, and oil cooler. I am by no means a Diesel Mech. but a motor is motor, I now have 176k on this truck, all original hoses, water pump, NO additional motor work has been done. Yes I have let the cooling system go far too long. Only regular maintenance, fuel filters, tranny filter, and oil changes @ 5000 Mls. We're on our third set of tires, and second brakes. My Point? So many reviews here, say dealer repair, even out of warranty. Why? There are hundreds of aftermarket co.s making thousands of better parts.
Relate 2 your friends and family to steer clear of dealerships. Diesel owners stay away of technical updates. Ford 6.7 is a throw away vehicle after 150k, the 6.4 is basically the same. The 7.3, the old standby has become so very expensive to repair their flooding the used market. Oddly, If you buy Ford, the 6.2 gasser matched w/ the Super Duty Transmission will do the same work as the Diesel. Humm. I will say, I was here to read up on the new f-150s. Won't be buying one of them, thanks to the reviewers on this site. Don't need a big puller rig, so back to Toyotas, no Fords.
Reviewed July 20, 2016
2005 F-250 S.D. Factory Defective Oil Cooler. Anyone that owns a Ford Diesel 6.0 L. manufactured from 2004 thru 2007 understands or at a minimum has experienced the five to ten thousand dollars in repair cost associated with this engine running hot oil, oil averaging temperatures well over an average of 210 degrees when they should average around 195. In fact Ford is currently settling in most cases not settling thousands of class action lawsuits due to this very issue. All the way from Sam Packs Five Star Ford where I purchased it new to Rush Truck Center in Dallas Texas where I have it serviced I get nothing but lip service. My last incorrectly designed oil cooler Rush Truck Center installed at 4,112.17 after 30 K miles is once again failing. The two thousand dollar high pressure oil pump that was installed at the Vernon Tx Dealership is another part related to running hot oil, just to mention one of many expensive repairs.
I even called the Ford Motor Company Consumer Complaint Dept 800-392-3673, and spoke to a very friendly young lady who suggested I have it fixed at Park Cities Ford two miles from our residence. Once again lip service, I'm not sure they even employ a good diesel mechanic since that dealership sells mostly cars. Diesel buyers do yourself a favor, they might not look as good in my opinion but purchase a CHEVROLET DURAMAX!!! A time and proven engine and I'm betting a company that will help with a proven problem that Ford to this day refuses to help hard working individuals like myself who need to be able to count on their truck and the service required to keep it running. I spent 56 K on this truck new, around 7K in repair cost associated with this oil coolers poor design and Ford at every level not only will not give me a dealership which will Bulletproof it or any effective aftermarket part which will fix the problem, but they all could care less.
Reviewed July 13, 2016
I recently purchased an F-250 Super Duty after a bad experience with a Chev 1 ton diesel 4x4. I test drove the F-250 but not long enough to discover the truck sets too high and climbing in and out of it a dozen times a day leaves me in much pain. I am vertically challenged, 5-10, and have a leg problem so it is my fault for buying a truck that has this problem but I don't understand why it has to be so high up to get into the driver's door. I've spent a lot of time looking for a way to lower the truck but am told there is none. I guess I'm stuck with the truck but Dodge is looking better and better.
Reviewed July 12, 2016
Bought this 2008 F-350 truck with a 6.4 engine in it from a friend at Hillyer's Ford in Or. Had 44,000 miles on it at the time. It has been a mechanical disaster since we purchased it in 2011. Fuel pump issues, ejector issues, 2 pistons at 2 separate times so now we have more than 30,000 into a truck that has only 124,000 miles on it. It has mostly been in a mechanic's shop instead on the road or at its home. We are never, never going to purchase a Ford vehicle ever again!! That's a shame since we have owned at least 2 Fords ever since we were married in 1973. Tried to get some mechanics to back their work, or help Ford to realize this one is a lemon, but No!! They just want to charge you over 5,000 each time in labor alone to pull the cab and fix the "new" problem.
Ford doesn't want to stand behind this truck and neither do their "certified" mechanics. Be aware folks: They're only certified to charge you a fortune and leave you with a truck that they know will have more issues. Seems this engine isn't much better than the 6.0 one they put in through 2007. We now have a useless truck. So much for buy a diesel because they will go 200,000 miles with proper maintenance. HA HA!! Not true!
Reviewed July 8, 2016
NEVER BUY A FORD TRUCK! We bought a new 2010 F350 diesel engine King Ranch. At about 30,000 miles the engine blew. They replaced most of it under warranty but not all of it. I asked to have it all replaced and was told they could only replace the parts they found to be faulty. I asked to have the warranty reset and was told that was impossible. Now at 70,000 miles the engine needs to be replaced again - not under warranty... Estimate is about $15,000. Long before the warranty ran out we had it in for loss of power and the "wrench" light being on. They said the oil level was severely overfull due to fuel in the oil system - which shouldn't be possible. We were charged an oil change and told to check the oil level every 100 miles. Oil level didn't go up so we took it in and they said everything must be fine.
Later we had the same issue and took it to another dealership who said the issue must be related to the earlier issue of the oil being severely overfull. They reset the codes and charged us for diagnostics and an oil change sent us on our way. The truck has now been at the Ford dealer for 2 weeks and no word on whether Ford will help us with the cost. NEVER BUY A FORD TRUCK!
Reviewed July 7, 2016
My 2008 Ford super duty with only 57000 miles lost power driving up a hill for no known reason. This truck has been serviced according to the mfg recommendations. Towed to the nearest Ford dealer in San Bernardino and found out the engine cylinder is damaged and I need a new motor. $17,000 ARE YOU KIDDING! What a ** nightmare. I will never buy another Ford and I would recommend no one should. These trucks are lemons and Ford should be recalling all of them. I wish I never bought this truck.
Reviewed May 20, 2016
I have a 08 Ford F250 Diesel 6.4L truck and I have had to replace 3 radiators on the truck and I only have 127,000 miles on the truck. The first was covered under warranty at 70K miles. Second radiator was not since I was at 100,800 miles. Now 27K miles later the 3rd radiator failure. This is a known issue from Ford and all radiators/thermostats/ cooling reservoirs should be recalled and Ford should be forced to repair.
Reviewed March 28, 2016
Recently got back into a pickup truck - having owned many Fords, Chevy, and several Suburbans over past 30 years. It's been 15 years since my last "pick-up" and almost 10 since my last AWD Sub. Could NOT be happier with the 2011 F350 XLT 6.7 diesel I found - secondhand with 29,000 KMs/18,000 miles on. Original "owner" had specifically leased the truck to pull a fifth wheel.
Recent five week/15,000 km (almost 10,000 mile) trip down the Pacific Coast to Arizona/Mexico and back, saw many days of 16 mpg with 12 lowest hauling just under 4,000 in box/truck (slide in camper and "us" +). IMPRESSED with power/torque = uphill at 70 mpg+ not a problem. Only item to stay aware of was DEF usage which, understandably, gets used when motor is working. GOOD news story that I wanted to share - Ford got the 2011 F350 built right.
Reviewed Feb. 25, 2016
My new 2015 F-250 Nav entertainment factory system is unable to play CDs. Skips, garbles, etc. They play fine on my first 2011 F-250. Dealer has change out the Player twice. So we tried on another 2015 F-250 -- does the same thing. My salesperson tried his CDs as well on 2015 F-250 on their lot. Indeed it will not play his either. Dealer is saying Ford doesn't plan on fixing problem, because they don't think there is one. Last time I got similar answer from Ford, I drove Chevys for 20 years. Sure as hell disappointed in expensive piece of Junk, that Ford will do NOTHING about.
Reviewed Feb. 16, 2016
I bought a Ford F-350 about 3 years ago when I started up my business. Bought this truck thinking it would be a dependable diesel since Ford has been making them for a long time. Since I bought it used with roughly 64K miles, I have spent close to 10 thousand dollars in repairs. Talk about a huge mistake buying this truck. Every time we come off the road it's in the shop, heartbreaking knowing I'm stuck with this piece of junk because our truck keeps us working. This truck keeps our company in debt. Would like for nothing more than to get out of this piece of crap but that's impossible when I have to keep fixing this one and can't save any money to even think about getting a new truck. Very sad.
Reviewed Feb. 6, 2016
We as people fail to realize Ford Motor Co. had International manufacture these motors that were placed in these trucks. International Motors needs to man up to what they've done to the consumers. I also bought a 06 Ford F-250 King Ranch very proudly with a 6.0 60,000miles. I have 157,000 miles now. It has cost me $8,000.00 so far to own this truck in repairs. These motors were put into Fire Trucks, Ambulances, Cable Trucks, Tow Trucks, City Trucks. We all share the same problems as the next person or Company. These trucks have cost all of us a lot of money and downtime, very very disappointing.
We will never recover all that we have lost in these international motors. Ford Motor Co. can't do much either. They also took a very big hit on these motors. It has cost them so much, they did the right thing and broke away from International and started designing their own. I really hope they can recover from this. I know I won't. I still own my truck and it still costing me money. So the next time you go buy a truck or trucks don't buy anything International. This is only way of trying to recover from this. Please don't sell your problem truck to somebody else. What you have suffered in repairs they may suffer worse. DON'T BUY INTERNATIONAL!!!
Reviewed Nov. 8, 2015
2013 F250 6.7L Diesel - Just did my 55,000 mile oil change at Bill Utter Ford located in Denton Texas 11-6-2015. Service writer had technician show me a coolant leak on the driver side by the plastic drain plug. Talking with the technicians I was shocked to find that this is NOT a uncommon issue. There is absolutely no reason for a 70,000$ medium duty truck that is used for nothing more than a commuter. No towing, no performance upgrades. The dealer says 1,700.00 to replace. After reading hundreds of posts on diesel forums I have to ask who is ready for a class action lawsuit. Since 2010 Ford super duty has been plagued with radiator problems, and I believe Ford is still using faulty equipment and hammering their customers for an obvious warranty/recall issue.
Reviewed Oct. 14, 2015
I have a 2004 F350 6.0 Diesel with 74,000 miles that I use to pull my 5th wheel camper. I took my camper up to Western Maryland this past weekend and blow a head gasket. The mechanic stated this is his 4th blown head gasket on a 6.0 Ford in the past couple months. Is there a recall on this 6.0? I was going to retire and travel, but, this sure does change all the plans.
Reviewed Oct. 5, 2015
9/20/2014, I purchased a New 2015 F250 Crew Cab 4x4 truck from Charles Gabus Ford in Des Moines, Iowa. It listed for $52884.00. I traded in my 2004 Crew Cab that has never given any problems since new! I loved the New truck, lots of power, ran great, had a trip planned to Montana. Vacation and hunting! I had a horse in Montana, I was bringing back with me. A snow storm came thru the 1st week of November 2014 in Billings, MT so delayed my leaving to the 2nd week. I left on November 12, 2014 early morning, clear skies but cold. Truck, trailer, dog and horse, 1100 miles back to Iowa.
All good until got passed Murdo, SD. A warning light came on, REDUCED POWER MODE. Truck slowing down, engine light on, would only run 35 mph. Things kept flashing up on screen, got pulled over on I-90. Called my local dealer thought it might be fuel gelling, added more additive (had blended fuel in truck). Asked if I turned the truck off would it start again, he did not know so left idling. Called Ford Roadside Assistance, I had between 3,000 and 4,000 miles on the truck. They would send a tow truck or I could make it to nearest dealer (Murdo SD). I called Murdo Ford they would get me in if I got there. So at 35 mph made it to next exit got turned around and back to Murdo, like 27 miles.
Murdo Ford was great. Got me in and hooked up computer. I was in a pickle, horse on board and nowhere to stay if truck down. The tech found several error message codes (turbo failure). He tested the turbo several times and no failure. I asked if he thought I could make it to Mitchell, SD where I had a place to stay with my horse and dog. He didn't know, he hooked up with Ford tech line, still didn’t know. He reset the computer and it seemed to run. I decided to try to make it. I was off, all seemed to be running good made it to Mitchell for the night.
Next morning, off again, ran OK, made it to Sioux Falls, SD. Heading to Sioux City, IA, truck error message came up and engine shutting down, again pulled over, called Ford Roadside. They would send tow truck or I could try to make it to dealer. Sioux Falls Ford couldn't get me in. So called Woodhouse Ford Blair, NE., 78 miles at 35 mph.
They got me in right away. 4 hours later still not definite problem, reloaded computer software, cleared out, and off again. Made it to Exit 220 on I-80 East just passed Williamsburg, IA. Quit again, got off exit, about 30 miles from home. I decided to turn truck off and let set for a minute. I restarted it and engine light was on but turbo seemed to work, I could go faster than 35 mph. Made it home. To the dealer on Monday. Long and short of it, 4-5 weeks to get new turbo and install it.
Been running until now, 9/30/2015, the day before I was to leave to Montana, with horses. I was going to town, truck warning light LOW FUEL PRESSURE, REDUCED POWER MODE. Just had truck service last week in anticipation of trip. Called dealer he told me to shut off and start again to see if it would clear. Did not clear so he said he would get me in if I could get there, got on I-80 East, going slow but going. Made it 1 mile and shutting all the way down, motor quit running. Called dealer he told me to call Ford Roadside for a tow. 25 min with roadside and they could not find my location to send tow truck. I tried to start my truck, it started. I told roadside I would try to drive. Made it 1.5 miles, quit again, called Roadside, 2 hrs tow truck showed up. To the dealer, hooked up computer, told me they needed to take high pressure pump apart, and gave me a car to drive.
Day 2 since towed, service called me, the high pressure pump failed metal filings in system. I called Ford Customer Care, I was to be on the road to Montana October 1, taking a load of horses to Billings, MT and then ranch job for 5 weeks, after that a hunting trip planned. Dealer said parts back ordered, Ford Customer Care said would expedite parts.
I asked for a loner truck, rental truck, new truck (Dreaming). I asked them to help with a trade on a new truck. I called dealer where I bought truck, they want $15,000 for one year newer truck and mine with 15,000 miles. (Can't do it) Day 6 Customer Care won't call me back. (Just out I guess). No truck. No news! I have owned 1997, 1999, 2001, 2004 new Ford trucks. My wife 2004 Explorer, 2011 Escape and 2014 Explorer, all new! So much for any brand loyalty. Hope you have better luck than I am having!
Reviewed Oct. 2, 2015
I recently bought an F 250 SD Ford (4x4 2015 6.7 turbo diesel), after a very unhappy Toyota Tundra experience. The Ford is a great truck, with monster power, also very quiet, and comfortable. However when paying almost $70 K for a truck, it should have better interior trim than it does. The door panels are a cheap plastic, and very plain at that. In an older version, they had employed Lariat trim seats, lights in the doors (inside). It just seems cheap, especially compared to the 1794 edition of the Tundra, but the rest of the Ford leaves the Tundra in the dust. I guess my only issue is that, after paying 70 K for this, it is like paying 150 K for a 911 turbo Porsche, and finding it has cloth seats.
Reviewed Sept. 30, 2015
I commented on F-350 3 years ago, well I'm back! After a total engine redo in 2012 at 85000 miles, and 2 more transmissions before 110,000 miles I finally sold that piece of crap to a dealer and bought a Chevy 3500, no problems since. Except I still have a 07 explorer, I mean "exploder" that's what the parts houses call them; 75,000 miles, replace radiator, and both front rotors. New computer module and transmission at 125,000 and a hosts of other noises and quirks. Goodbye Ford! I have many friends with the same issues and some have suffered financial hardships from them. I can't believe an American company could do this to us!
Reviewed Sept. 24, 2015
I have owned several Ford trucks and this 2015 while cleaning exhaust starting bucking like a cowboy on a bull. This has happened a lot and with 6k miles is unacceptable. I lost power for a good 3-4 minutes while driving and noises from under the truck that you should not hear. Anyone else out there with similar issues? Dealership bound today and see what at outcome is. My 2012 F350 had EGR issues so I am concerned.
Reviewed Sept. 22, 2015
Water in fuel (WIF) sensor failed allowing water into fuel system. 14,800 miles on a 2014 truck. Ford says they will not warranty it. Estimated $8300 repair.
Reviewed Sept. 21, 2015
This is for anyone thinking about buying a Ford f250 super duty or similar truck - don't stop and do your research. They all have the same problems no matter what year, make or model. They will just all the sudden stop running no matter where you are, highway, road, street, etc. Also the glow coil is bad and there are other problems with the front end alignment where the car is pulling to the right or left. The car gushes out water due to faulty parts. Do your research before buying. Concerned citizen. Stuck with large payments and a truck with all kind of faulty parts.
Reviewed Sept. 8, 2015
Bought 2015 F250 Dec. 2014. Drive minimal so now has less than 6500 miles on it. The other day leaving my house I take a sharp right turn driving about 15-17 mph and loss power steering & brakes mid turn. I ended up hitting a small tree. Insurance says it's my fault. Truck malfunctioned. I see a lot of Ford recalls for my same issue. Sadly dealership DIDN'T check my truck out to make sure it won't happen again, cause insurance says it's my fault. Anyone else hear if 2015 F250s with this same problem.
Reviewed Sept. 4, 2015
On March 9th 2015 I purchase a 2015 F-250 diesel pick up from Sanderson Ford. At 4,000 miles I started experiencing a severe shutter and chatter. I had to pull over and let the engine idle down before I could continue. I immediately drove the truck back to Sanderson Ford to be repaired. Service Advisor John ** helped me. He did not believe what I was saying. I left the truck there to be repaired. Later that afternoon I received a call from a man named Dan who is the service manager who said they were aware of the problem and that it could not be fixed. He also stated that Ford has said they maybe will have a fix by the end of the first quarter of next year, and that the problem was in the emission system. This is a potentially a dangerous situation. I called Ford and spoke with a man named Leroy, and said they will do nothing for me. His case number from Ford is # Case-**. His phone number **.
I paid 55,000.00 cash for the truck. Nobody wants to hear about it. Ford does not want to address it or do anything for me. $55,000.00 for a vehicle that Sanderson Ford says can't be fixed. It is not fair and not right. Ford new about the issue when the trucks were being produced and sent them out for sale to the general public knowing full well they weren't right. The service manager at Sanderson Ford also knew of the issue and even gave me an example of a company who bought one that they were using to hall pipe. Same issue severe chatter and lurching to the point where they would have to pull over as well. This situation has happened to me on four separate occasions. Can you please help me?
Reviewed Aug. 12, 2015
I was in an accident and the truck was delivered to the Ford dealer for repairs. The driver side front wheel went up over the other car's tire and compressed out the spring and shock along with taking out the steering box and other parts under the truck. After getting the truck back I noticed it was leaning on the driver side. The Ford dealer said it was out of line and realigned it which they also did when it was repaired. This did not fix the problem so I crawled under it and found the passenger coil spring was bowed. When I checked the distance between the tire and the coil springs on both sides I found the passenger side distance between the tire and spring was 1-1/4 inch difference from the driver side. The Ford dealer is ordering a new spring but I believe that when the truck was hit it moved the front drivetrain over. This could have been caused by the assembly that the spring sets on.
Reviewed Aug. 11, 2015
Our city has only 7500 residents, but because of our proximity to the open country, there is a lot of potential for wildfire and danger to our residents. We own a 2006 Ford F250 rig as part of our small fleet of engines, and it has been kept up meticulously since new. It has just over 13k miles on it (Barely broken in.) and is typically driven short routes to answer calls. The apparatus does NOT use the engine to pump water, so this 6.0 has an easy life. The bad news is that Ford has replaced the turbo charger twice now, so we are already on number three, and we were driving back from training a few weeks back and the truck started blowing coolant out of the surge tank. To make a long story short, the head bolts stretched and it blew out the head gaskets. This all to the tune of $7k which is a big chunk of funds for our little community.
With the maintenance well kept up and only 13000 miles on the clock, this truck failed badly once again. Navistar, who designed this engine, was sued by Ford as we understand it and several individuals and companies have also sued Ford over this poor design. We are being told "Tough" by Ford, despite the major failure and previous costs to our fire department. What are we to do in this case?? It is 100% bad design and we do not beat on our vehicles. (If you saw how perfectly it is kept, you'd agree.) Any ideas or comments that might help our cause??
Reviewed Aug. 9, 2015
When my Father bought his 2014 F-250 XLT from the very first we had to replace the tires and rims because they went out of balance. The truck kept shuddering down the road especially when breaking. Complaints to Ford and Dealership were made but never resolved with customer. Instead Money had to be spent to repair and now to find out the national warranty was never registered and everything is covered including loss time and wages or replacement of truck if broke down for longer than 6 days.
Well on July 9, 2015 truck blew the high pressure pump under hood causing metal through all fuel lines and into tank. Now I expect that truck can be fixed quickly. No problem. Well theses people in Livermore, California pull the Cab off the truck and spend 165 Hours on this truck claiming that's what the customer wants equaling $32,000.00 plus dollars and having no right to do so by owner, also stress fracturing two at least, brand new rims on passenger side (bought in May at Les Schwab Tires Silverton, OR) also while pulling Fifth wheel Trailer on Back could have been tragic. The Customer has asked and asked to have his vehicle replaced by whatever means needed but Ford Refuses to Allow SAFE TRAVEL.
Reviewed Aug. 5, 2015
2011 F-350 got 20 miles per gallon highway all the power in the world. Took it in for a recall. Now I get 16 miles per gallon freeway and no power and they say I have to live with it. It only has 30,000 miles on it. When I bought it if it had no power and got 16 miles per gallon I would never have paid $60,000. Wouldn't have given 30,000 for this truck. It's garbage. The chip they sell it with is not what you end up with. Three years down the road when they recall it. This is my last Ford. I can't wait to dump it and buy another GM product.
Reviewed July 30, 2015
When I bought my 95' F350 Diesel I didn't know much about it so I took it to the dealer. The last time I had it at the dealer they gave me three quotes totaling $100,000. The Ford master mechanics statement was "Diesels costs BIG MONEY BUDDY... BIG MONEY..." I went out and bought a crankshaft sensor for $305, it took me 3 minutes to put it on. My truck has been running good ever since (2003).
I wanted to trade up to a 4 wheel drive F350 dually in 2002 so I went to Ford assuming trade in would be higher for my 95' F350 dually. The dealer wanted $110,000 for his Klondike edition and offered me $2000 for mine. I then went to Hopper Pontiac Buick in North Bay and they offered me $19,000 for my Ford and they wanted $47,500 for their fully loaded 4x4 extended cab dually.
Reviewed July 29, 2015
I bought this 2000 Ford F250 Super Duty 5.4L truck used with about 100,000 miles on it, and I've put 30,000 on it since. Thought it would last me quite a few years, since Ford has been making F250's forever, and should have worked all the bugs out by now. Should have done research before buying it, because I read nothing but horror stories online about this engine and Ford's lack of support. In my case it appears that a valve has burnt out or is not seating properly, and it looks like a 1200$ fix to remove the head. After reading all the complaints I am now looking for a Toyota Tundra, and will ditch this Ford first chance I get.
Reviewed July 24, 2015
In 2005 I bought a F250 6.0 V-Diesel Truck. It ran great until it reached the 110,000 mile mark. The first to go out was the primary and secondary fuel pumps. It broke down on me in Midland, Texas on the way to Arizona and had to be towed in to a diesel mechanic. After driving it for a couple of months, it started to blow white smoke and did not accelerate. It started getting hot and had to once again be towed into a Ford dealership in Arizona. After approximately $4,000 worth of repairs (not including the fuel pumps), consisting of a new EGR valve and other things, I thought the problem had been resolved. Now...it was started blowing black smoke and does not accelerate.
It is now at the Ford dealership where I purchased the truck. Ford claims no responsibility for these faulty vehicles and I see nothing but complaints online regarding all the problems the consumers are having with these trucks. I called the Ford Motor company and they offered a discount on a new vehicle... Honestly! Who wants to buy another Ford product if this is the quality of equipment and service that comes along with it? Needless to say, a truck that was suppose to last several more years and was good for a couple of hundred thousand more miles has turned into a piece of junk that I will not even be able to get rid of. When I see a vehicle blowing smoke on the road, I know instantly it's a Ford truck and I would like to stop them and tell them get ready to spend $6,000 to $7,000 and still not have something worthy of owning.
Reviewed July 24, 2015
Have a 2001 Ford F-350 6.0 engine. I might be wrong with liter but I know it's a 6 something, with 83,000 miles maybe a little more than that. We have never had any issue with the truck. We drive it all year as we own a small landscaping business, so plowing and mowing. Back in May, it had new injector cups. Truck was being used daily and did it have any problems. A month later, my son went to drive off and noticed it was blowing white smoke so we called the Ford garage to get it looked at.
After being there a week or so, they tested it and found out the injectors 1 and 3 were gone. Ok no problem, fix it - $1600 plus we had them fix the shifter, which was bother $300, so total was $1986 roughly. They called indent, paid them and my son was bringing it home. He couldn't even get out to the street light as it wouldn't go over 1000 rpm. He drove back in and told them there was something wrong. So the truck has been at the garage since the end of June and they have tested everything under the sun. The have come up with 5-6 things they thought could be wrong and have ruled out all of them. First it was 1 and 3, weren't firing right, then it was only 1. Then it could be a possible bent rod and so on.
The final conclusion by an engineer from Ford has told them it's a valve problem in the engine. Hello...we drove that truck in there no problem and supposedly they fixed the reason for us bringing it to them. And they have over 20 hours of labor at $85 an hour and haven't fixed the problem it had after we couldn't even drive it home. If they find it's a stuck valve, they said they would take some time off the labor and it would be $3300 to fix it. The problem is they don't know 100% if it is the problem.
They said the cost to have the head machined is around $500 and that's if they can get it machined without having to buy a new one. Also the case where they get into this and then there's problems with the other sides of the head. So at this point, we feel it's Ford's problem. We took it there and found out why it was blowing white smoke because they said it was the injectors. Now it's a possible motor!! No this isn't right. To the guy in Madison, Maine who posted on here, please let me know what your outcome was with your truck.
Reviewed July 18, 2015
I've had my truck lift wife and title more than a yr. It all started last November be driving down the rd and bam the whole truck would shut down out of the blue. I brought it into Russell and Smith Ford in Houston Texas. They put it On the computer and nothing. A day or so it shut down when we my wife and I were turning And almost got hit. Brought it back again. Nothing again Computer says. Next day Stopped again. Back again. They let it run all day - nothing. Never turned off the computer - says it's working great. That evening come real close to getting t-boned. Next day 8 am they took it for a drive to Lagrange Texas And back. Nothing. My wife and I are really kinda mad. We took a small trip to Shreveport LA. Drove great up there.
Coming back my wife drove. We had her sisters with us and when I drive and I turn it off I put it in neutral But my wife can't. It was dark. There was construction on the hwy at night and no shoulder On the road and medium amount of traffic On the road. But my wife had to come to a complete stop to start it again. People on that stretch of road are going really fast. We were lucky We didn't get hit. It still turns off not as much. I just put it in neutral and start it back up again and keep going.
Reviewed July 15, 2015
Our 2001 Ford F-250 7.3 Powerstroke Diesel has been powerful, reliable, and very comfortable and smooth riding. The turning radius is a little big, but that's to be expected with a crew cab. It has great 4 wheel drive, is very well built and still gets great mpg. It gets 17+ on the highway and it gets 14 mpg when pulling a 25,000 lb. trailer, which I consider great. We had a 1999 F-350 diesel, which at 330,000 miles showed no signs of quitting, but it was totaled in a car accident, which is the only way you will lose one of these trucks before 500,000 miles. Get one if you can.
Reviewed July 13, 2015
The Ford death wobble isn't were only older trucks. My brand new 2015 F-350 with only five thousand miles on it has experienced it 5 times so far. The local dealership I purchased the truck from is unwilling to do anything about it because it will not happen when on a test drive with service personnel. Is board waiting for someone to die before they acknowledge this issue and correct the problems?
Reviewed July 9, 2015
Truck rolled approximately 200 feet destroying 32 feet of fencing and damaging truck tailgate.
Reviewed July 8, 2015
On our way home from our really nice vacation on July 5, 2015, I was pulling our 40' fifth wheel trailer with our 2014 Ford F350 Diesel pick up. Brian bought this pickup brand new, with cash from the dealership in Idaho. He had an Edge computer chip installed and a 4" lift added as well as 35x12.5xR18 tires, all installed by the dealership.
However, I need to back up to April of this year. We went to our shop in Donnelly, ID to pick up my husband's skidsteer to bring back to our home. Donnelly is approximately two hours from our home. Approximately 1.25 hours later, just outside of Horseshoe Bend, ID, on an incline, going 60 MPH, while I was pulling the skidsteer on a flatbed trailer, the dashboard started flashing a message, "Exhaust Filter Overload, Drive to Clean". However, I was already going 60 MPH on a two lane freeway, uphill, pulling the flatbed with a skidsteer. There is no way for me to go any faster to clean an exhaust filter. The next thing I know, the screen starts to flash a red message "Stop Safely Now!" Literally, within two seconds, going 60 MPH, uphill the engine shut itself OFF!
I panicked and Brian reached over, put the flashers on, put the truck in park and told me to try to restart the truck. Luckily, it did and all the traffic went around me. I got over the hill, but noticed the pickup had lost some power and managed to pull the skidsteer on reduced power. The truck engine was running hot, near 1200 degrees for the remainder of the trip home. As we pulled into the driveway, the truck's screen started flashing the same "Stop Safely Now" message and the engine, once again shut itself off within two seconds. We were fortunate it was in our driveway. I got out and Brian got in to restart the pick up, which it would not start. He used the Edge Computer chip to reset the truck's computer settings and it restarted.
The next morning he called the dealership and the person he spoke with told him that Brian needed to take the truck on the freeway to drive it as fast as he could to burn whatever was in the exhaust filter out because it was clogged. Brian asked him how fast was fast because I was already going 60 MPH on the highway when the message was flashing to begin with. He got no reasonable answer, but took the truck on the freeway and drove it at 65 MPH and all seemed to work just fine until July 5, 2015. That was until I was driving home from Stanley, ID. I was on incline, pulling our fifth wheel at 55 MPH which is the posted speed limit. That is when suddenly I noticed on the Edge computer chip that the engine temperature was nearing 1400 degrees, which I have not seen get that hot before.
Mind you, this Edge computer chip had not been altered to change the truck's computer settings from the stock settings at this time. It is used so that we can read other settings such as temperature reading, turbo boost and things are working properly. Brian likes to have more gauges on his trucks so he can monitor these types of readings that do not come stock on the pickups. Just as the temperature started to increase, I could tell that I was losing power. Brian started watching the gauges. We got to the top of the incline and my speed had reduced to approximately 30 MPG. As I started to decline over the hill and pick up speed, the screen started flashing the "Stop Safely Now" message. I almost panicked because I was afraid that the engine was about to shut off again like it did before. This time, I had NOWHERE to pull off to and it was only a one-lane highway and no one can pass me.
I started to look for a place to pull off to, but there was nowhere to pull off to, but the engine was allowing me to continue to drive. I looked out the mirror and noticed that there was smoke and sparks coming out the tail pipe and I shouted to Brian and I am panicking. He is looking with me to pull over and finally after about 3/4 of a mile, we find a place on the opposite side of the road to pull over. Brian jumps out to check what is sparking, but as he does he looks behind us and we discovers that we have lit a hillside on fire along Hwy 21, near Lucky Peak Dam.
Brian takes off running and one other motorist managed to get to the house that is endangered. They alert the homeowner, get shovels from his garage and with the help from the other motorist, dig a fire break around the home, while the homeowner manages to pump water from his pond that he has set up just for such things as a grass fire, should it occur.
After it was said and done, it burned approximately, 8 acres. With the help of the BLM, there was 7 fire engines, 2 helicopters, the Ada County Sheriff Office, Park Rangers and many others to helped get this fire out. We will be billed for this fire, but the BLM has preliminary determined that we are not negligent in that we were not be being careless, per say, but since it was our equipment, we are going to be billed. However, they did take many pictures of our truck and feel that this definitely a truck malfunction.
We are now in the process of taking this straight back to Ford. They are trying to say that they are not responsible because we have this Edge computer chip on the truck. However, they installed the computer chip. They also admitted to us that they have replaced these sensors that have gone out many times over and over again in these new diesel trucks. I also need to note that they have recalled the Fords in 2011, 2012 & 2013. They have not done recalls on the 2014s... YET!
They also told us that it was the sensor and it had malfunctioned, sending information to send more/excess (basically too much) fuel to the exhaust system to clean the system. Which in turn caused a fire within the exhaust filter system. It burned up the exhaust filter and entire exhaust filter system and whole harness system which has to be replaced as well as the sensor.
They told us that was what the diagnostics readings determined was well and that was what caused the fire under the truck and the smoke and sparks to shoot out the exhaust pipes. After we met with our insurance agent to discuss what we needed to do for the fire on the hillside and the BLM, which could take up to a year or so for their investigation and paperwork to be completed and sent to us, we went back to the dealership.
It was then that we informed them that the fire under the truck and exhaust caused the grass fire on the Hwy. We deliberately withheld that information because we knew that they would try to shift blame. Well, they did. Today, July 7, 2015, they are now trying to back track and tell us that it was because of the Edge computer chip being installed on the truck... The very computer chip that THEY installed. Which they are also trying to say is not going to be cover the cost under warranty. So my husband has now contacted the media, which we planned on doing anyway. HOWEVER!!! This is a much bigger issue. This is about lives! We were in the Sawtooths this weekend where there were literally HUNDREDS of campers enjoying the weekend. Had this fire in our exhaust happened while we were in the mountains with those dry conditions... those mountains could have been a virtual tomb!
Last year in 2014, we were in California on a construction job, which is what my husband does and travels for his company. Had we been pulling our fifth wheel going 75 MPH when the "Stop Safely Now" flashed and the engined shut itself off in the middle of six-lane freeway, we would have caused a major pile up, killing people and children. I have not slept in two days because those scenarios have ran through my head, thinking that I could not live with myself knowing that this truck could be a death trap for others! How many others have trucks with faulty sensors and are just waiting to be killed???
In conclusion, suggesting that taking the truck and running it as fast and hard as you can to clean the exhaust filter when the first incident happened was not acceptable advice. Next, the Edge Computer chip has nothing to do with the exhaust filter burning up, nor does it, according to the manufacturer have anything to do with causing the sensor to malfunction and sending incorrect error messages to such as the incorrect amount of fuel to the exhaust filter to the extent that it caused it catch fire. Especially, when there has been a known issue with these sensors to go out since 2011 and they have had recalls on the 2011, 2012, and 2013s so far. As I have stated, people's lives are risk and this issue can no longer be ignored.
Reviewed July 7, 2015
Last week I added DEF after the display warning was within a few hundred miles. A few days following, I had the F350 serviced at 11,000 miles, prior to leaving on a trip over the 4th of July weekend. When leaving the dealership, everything seemed normal but the following day, when only a few hundred miles into the trip, the low DEF message appeared. When I reached my destination in a remote part of Vermont, I had to scrub the Saturday plans after I'd found no sources and little known about even what DEF is.
I drove to a large truck stop in the neighboring state of New Hampshire and found it for $23 and filled the DEF tank and the warning ended. Because of the pain this caused me and question about why a simple service might impact the fluid level. When speaking with the dealership service manager, I received an insulting denial of the possibility this might be related to the service and software recall. The facts remain but were challenged by saying this has never happened before and could not be related to anything done by the diesel tech during the service appointment. I have replaced the fluid only once before since purchasing this truck at a time when there was no service appointment and the normal expectations occurred.
Now, what might be the cause? Can it be the service when reprogramming the on board computer that caused this? Has this ever been reported with only 500 miles since filling? During the same trip, within a 100 miles of the DEF problem, my coolant level warning message came on too. The dealer service manager told me to reset it if the level was normal. He told me that the owner's manual tells me how to reset the coolant warning message. I'm still trying to find the instructions in the manual and can find nothing in any of the three manuals. What should I do to remedy my problems with this truck and service manager? Are there others who have had similar experiences with DEF short-cycle need? And how do I get help with my manual to find the coolant reset procedure? Thanks.
Reviewed June 30, 2015
I have a 2013 Ford f-350 Dually with 105,000 miles. It has been extremely well maintained as this is my living. I was driving back home pulling an empty 32' gooseneck, when I heard a pop and then the truck started shaking, with the reduced power warning coming on. The truck suddenly went dead and it was all I could do to get to the side of the road and out of traffic. I had it towed to the town's local Ford dealer, where I was informed that the HPFP had exploded and the metal had gone through the entire fuel system. The price tag is $8,000.00. This seems to be the norm on Ford's and I think that there should be a class action suit filed, for a known faulty fuel system.
Reviewed June 21, 2015
Front end wobbles bad when applying brakes! Bearings good, ball joints replaced, rotors replaced, brakes replaced, sway bar linkage replaced. Everything seems to be tight in front end and the wobble still persists. Don't know what else to do. Any advise would be appreciated!
Reviewed June 16, 2015
Purchased new a 2008 F250 Super Crew 8' bed Diesel. Had issue after issue with this truck. Had to fight with the dealership to take care of each time it was in the shop. The first issue after owning for a few short months was the front caliber went out. Next the Alternator and idler arm (I think this is correct name used) went out. The keyless entry has went bad and had to be replaced. The rear clutch pack goes out the dealership had to order and it was 6 weeks in the shop. Radiator leaks. Brake lines just recently went out. Some of the wiring went bad and had to be replaced. The trailer plug has went bad. Mind you this is an F250 we bought it to pull a trailer. After spending all this money on a new vehicle we ended up with nothing but a lemon. Don't just walk away. Run run as fast as you can from a Ford truck. Ford needs to build better quality vehicles and quit ripping people off.
Reviewed June 16, 2015
I purchased a new f250 2015 in Alabama. I drove it to Arkansas. On the way with less than 200 miles, the day I purchased it, it started having brake problems. It didn't happen all the time. On the third day I took it to North Point Ford in North Little Rock. They said it was a brake booster problem. They replaced the brake booster, calipers and pads on all 4 wheels. However they only turned the rotors and didn't replace them. This is crazy. I paid $65k for the truck and the least Ford should do is make me whole again by replacing all the rotors. So my selling dealer says they will replace all of them but I will have to take it to Alabama. But what a pain in my butt. I knew I shouldn't have bought another Ford. I still have a f250 2006 diesel which I have put over $25 keep in repairs into that one. I have had no luck with Ford and will never again buy another one. What a sucky experience.
Reviewed June 15, 2015
Well I really never write these but after my current situation and position that I'm in I figured I'd write one. I have a 2011 Ford F-250 6.7 L diesel truck that has had nothing but problems after 100,000 miles. It's been towed in 3 times and now today they called me to let me know that the engine dropped a valve and now it was going to be needing a new engine. I'm frustrated because all the trucks I've owned have been Fords. Now I have only owned 3 diesels but I have had a problem with every single one. I got rid of my 6.4 because the dealership told me the 6.7 was the new improved motor.
Now I am a company owner that is very frustrated because I don't have a pick up truck to do my job. And the Ford company told me that it was going to take a month to a month and a half to have my truck done. Just wish Ford would do something about my problem. I am 34 years old, I love Ford trucks and I will buy them for the rest of my life. I just want to know that they're going to stand behind their product.
Reviewed May 29, 2015
I have owned Fords for over 45 years, and never experienced anything quite like this. I bought my new 2014 F-250 King Ranch, and made it 21 miles home after filling both tanks full. Went out the next morning to start the truck and all it would do is turn over (no start). Called the dealer, and then a tow truck to take it back to the dealer. 11 days later, $150.00 for the tow, and $1900.00 for them to drain, pull, steam, reinstall the tanks, and 2 gallons of new gas to get a different gas station to fill it back up. (Not covered under warranty.) Another 145 bucks in gas. I made it 9 miles and was on the side of the road calling for another tow, to go back to the dealer again. They said I got bad gas again. 22 days later, 110.00 for the tow, and another 1900 for a tank clean out.
Now mind you I have only had possession on the truck less then 18 hours total time. Let see 77,000 for the truck and 3600 in repairs, 250 for tows, and 300 for gas in a truck that only has 30 miles from the time I pull it off the lot 33 days from the time I paid cash for the truck. Wow! What a deal! At this point I am ready to send the truck to the shredder. I get the truck back for the 3rd time - they put the gas in it this time, and it never left the gas station (under its own power) that was less than a 1/2 mile from the dealer, and I had to pay yet again for another tow, but this time I just took it home.
So here it sits with only 37 total miles. I am now going to rip the motor and drive train out of it and install a 1975 460 with good old fashion points and carburetor out of my old 1975 F-350. Then I will have a truck that will run. The electronics need to go on this new junk. I'm also a little skeptical on this new aluminum body. Guess we will have to wait to see how it will hold up to a Michigan winter. Not happy, but going to be soon. New is not always good, but a little old might do some good. I never will buy another new one again.
Reviewed May 15, 2015
So there I was in my driveway, I just walked back from my local auto service station. The guys that work there are honest as the day is long. I had a busted brake line, so rather than walk 10 miles to the auto store, buy some line, go home and repair mine, I just took the line off, walked to this shop and for $20.00 they made me up a brand new line - IT WAS WORTH IT.
So I install the brake line, bleed it (with the engine off). I now go to finish testing the line pressure with the engine running. Start it up... BOOM! BANG BANG BANG BANG. WT? What's that sound. Oh, it must have back fired and blew off the PCV line again. No biggie... But the PCV line is fine? Start it up. Let it run. BANG BANG BANG BANG... I put my hand all over feeling for air leaks. I find it. I see a coil moving. OH POOH. I must not have tightened that plug good enough when I replaced it recently. I pull up my log book, which I log EVERYTHING I do to my vehicle. Nope, I've never replaced coil or plug #3. Whoa. 220k miles on that bad boy. But what happened??
So I go to put the plug back in. No dice! I try re-aligning it, I try everything, then I feel it. I feel as I'm pulling the plug back out after unsuccessful re-installation steps, I feel the threads rubbing on threads... I now know what happened. I call a good friend, a god like friend, and explain what happened. He said he would have to come out and install a Heli-Coil. I say "Ok, let me make one more call." I call the shop where I just got the brake line. I tell them and they say "Oh... Yeah we can do it but it would be for a few days. We're backed up." So I call my friend back. He says he'll see me tomorrow morning. He came out, he fixed it. But NOW the problem is, the spark plug will go too far in and the piston hits the bottom of it. So I just don't put it in all the way, now I fear something else could happen. I HAVE ALWAYS BEEN A FORD MAN, until I start reading about this stuff. SHAME ON YOU FORD!
Reviewed May 7, 2015
I purchased a 2011 F250 that has a "Premium Care" extended warranty that was purchased by the original owner. He is willing to transfer however the Dealership claims that the truck/warranty was purchased in Canada therefore the warranty can not be transferred to me. Makes no sense when the truck was built in the U.S., sold by a Canadian dealership, then after a trade in it was purchased a U.S. dealership, who in turn sold it to me. This makes absolutely no sense at all. I thought Ford was Ford. Why should it make a difference when it is a U.S. manufactured item?
Reviewed April 26, 2015
I am a contractor and I always had a Ford truck, I loved them, this year (2015) I went out and bought a new Power Stroke, looked great. After 3 months of owning it and 1790 miles the transmission is acting up. When you drive uphill and need to slow due to traffic and then try to resume speed the truck goes into a violent jump as if the transmission was in 5th gear. I brought it to Ford which is another story in itself, I won't mention which one but I need my truck fixed he said it was a computer issue that needed to be reprogrammed, ok easy enough. After 4 days of having my truck yes 4 days I go to dealer and flip out, I mean flip the hell out.
Mgr says give me an hour, he was accommodating, they made update and off I went. Day later worse, the truck acts like it has epilepsy jumps on the slightest hill. After 30 years of ford I'm done. Their dealerships are not the same at all. Their customer service is second rate if not third rate. The truck looks great drives ok but not worth 69k I paid no way, if I could trade it in I would in 2 minutes, and I been a Ford dude for 30 plus years. I'm not writing this cause I want to scream I'm writing this to give you an honest review. Ford went south, management is south and dealerships are south, well at least the one I felt with. Trust me, you will test drive one and be excited but after a month you will be miserable - I am.
Reviewed April 23, 2015
I have a ford F-350 super duty truck with a 6.0 diesel engine. It was running a little rough. The ford garage told me it was EGR valve and it needed 1 and 3 injectors. When I left the garage it was worst than when I went there. Now it stalls about every half mile. What happened at the ford garage?
Reviewed April 23, 2015
At first when I bought a used f-250 6.0 4 door 4x4 all I knew was "here is a full sized truck that get 20mpg on diesel and looks like a nice, strong work truck" & I was assured by "Jones ford" then in the little town of Maricopa that all their vehicles have been checked out so there shouldn't be any problems. So even though they offered no warranty on this truck I thought I am a good mechanic & I take care of all my other trucks just fine. So I thought the price, & interest rate was a deal but after the second week I had a crank no start condition... and fortunately, I met a dealer mechanic that lives near me & as we talked he shared a lot of his experience with me & went through some testing and code scans.
He discovered the "F.I.C.M. had failed and ford wanted $1,000 for that part. So I found a reman part for half of that... & all was ok, for some months. Then the I.C.P. sensor went. This cost $175 & was a pain to get to... on back of the motor, under the turbo & back to ok for a few more months until I started to pick up a "miss" on occasion when idling at a light when hot. Then it went into a full time miss that after running code scans, I was told I could take it to ford to have a cylinder balance test run if I wanted to confirm that I likely had 2 injectors failing. So a couple hundred later confirmed this and "Jones Ford in Casa Grand AZ told me, that "AS long as we are in there we should just go ahead and change all 8 injectors." They cost $267 each! That is $2200(!) in just 8 injectors alone. Not even talking about labor yet!
Oh, and they wanted to change the fuel pump/conditioning module ($500) that I had just changed the filter on clean... and the E.G.R. valve and fuel filter kit. "Because they all just need it." With no further diagnosis or tests to say there was any problem there... like I have unlimited money to throw at this truck?! So it is still sitting, waiting for me to save up the $1,000 it will take to hopefully fix this issue and I have been paying for a truck I cannot even use to go to work, that has been broke down more than I have been able to drive it.
Reviewed April 19, 2015
The computer on my truck shut it down. I got a "stop safely now" message. So I pulled over to the side of the road wondering what was going on. The bad part, as soon as your speed drops below 5 mph the truck shuts off. No chance to completely get off the road, you are stuck. I wound up stuck away from home over a Sunday waiting for the Ford dealer to open. His computer was down so call up the tow service and haul it 25 miles to the next Ford dealer. They did fix it, replaced a sensor. Four days later the check engine light came on, late on a Friday. Concerned about the computer taking over my truck again so it sits all weekend waiting to get back to a Ford dealer. Not a very reliable truck.
Reviewed March 30, 2015
I bought a 2005 Ford F350 with the 6.0 diesel engine and what a disappointment it has been. What angers me most is how Ford deals with the problems. The motor was a very expensive experiment and the majority of the cost is passed on to the consumer. I have followed all Ford's service recommendations and still have a never ending stream of very expensive breakdowns. I'm a disabled vet with a limited income and have a very tough time paying for it. I bought this truck in good faith but unfortunately Ford does follow the same rulebook. The dealerships are in cahoots with these guys and try to look sympathetic but we all know there is an app for that. I am going to make a point to let as many people know about Fords blatant disregard for a once faithful Ford enthusiast.
Reviewed March 28, 2015
Bought the 2012 Ford F-250 Power Stroke brand new, loved this truck, interior isn't too gaudy and lots of storage compartments everywhere. After 40k miles on it however, we started noticing a death wobble, thinking it was our road and tires, because we live in the country. Took it in for an alignment and rotation, checked the shocks, stabilizer bar, etc, everything was fine, no damage. Took it to our diesel mechanic who said he's having the same problem with his same year and model, with considerably less miles on it, and he doesn't know what to do about it. Suggested putting air packs because his theory is that the bed is too level with the rest of the truck... WTF?
So we'll have to spend almost $3k to do that for a MAYBE solution. Can't go over 60mph without it shaking uncontrollably, have to come to almost complete stop to get it back under control. VERY disappointed with Ford. Keep in mind this is primarily used for commuting to work. We live in the country and it's about 15 miles to town one way. Ford needs to fix this as it's a major safety issue. I worry we'll roll.
Reviewed March 20, 2015
I purchased a used 2011 F350 Super Duty with 104,000 miles. Also purchased their Ford ESP Premium Care extended service plan after the finance department advised me that it covers "virtually everything". 40 days after the purchased the truck shut down in the middle lane of the freeway during rush hour traffic with no warning other than the "Stop Safely Now" display popping up! I managed to get the vehicle safely to the shoulder of the roadway, but narrowly missed being sideswiped twice by traffic flying past me at 70+ miles per hour! The truck has been at the dealership I purchased it from for two days now and the EGT sensor #2 is indeed bad. And of course, it is NOT covered under the warranty package I purchased. I am currently awaiting a decision as to whether or not the dealership will cover the cost of repairs. Why is Ford so hesitant on taking care of something they apparently know is problematic and an obvious safety hazard?!
Reviewed March 20, 2015
I recently purchased a Special Order 2015 Ford F-250 Super Duty Gasoline powered engine. I only have 6,270 miles on the truck. The Brake System light has come on 5 times now in which I have taken the truck in for the replacement part. A Brake System Component has fried each time. Has anyone experienced this type of component failure?
This truck was purchased to replace the 2005 F-350 Diesel 6.0, that was bought back by Ford under the California Lemon Law. I guess I will have to go through this whole Lemon Law again on this brand new truck. I have been to the dealer every 2 weeks since I purchased the truck to have this vehicle worked on. Not fun!! At all! I have lost all faith in this product.
Reviewed March 10, 2015
My question is why Ford was and continues to get away with the numerous problems these 6.0 diesels have. It is very clear these motors were engineered and constructed extremely poorly. When it comes down to casting sand left in the motor, that is just plain inexcusable. Not to mention the head bolt, head gasket and turbo issues. I am thinking of posting a petition on the White House web page to have the Attorney General look into this abuse of the American consumer. Thoughts from anyone?
Reviewed March 3, 2015
I bought 2 brand new F-350s, one in 2013 and the other in 2014. Both of the trucks starting to leak on the radiator on the left bottom side. My trucks just went out of warranty and the dealer is charging me $1800.00 just to replace the radiator on each truck. Is this a coincidence or what? Two trucks different with the same exact problems...now I have a business and I can't deliver my product because I don't have a freaking truck!! Isn't this supposed to be a recall? Is anyone else having the same issue? Thanks.
Reviewed March 2, 2015
My 6.7 diesel has 118,000 miles on it. I was towing on the interstate and felt a shake. Pulled over and it was a nasty vibration. Towed to local Ford dealer and told the #5 glow plug was broke off in cylinder. They have seen this before and there is likely valve, cylinder damage to multiple cylinders. Ends up there is a service bulletin for Ford. If this happens, they are required to replace entire motor! $17,000. Nice. I'm 18,000 miles out of warranty of course.
Ford knows that these motors within a certain build date have weak valves and when your emissions stuff heats up to clean exhaust, they fail. So, I am having a local diesel guy rebuild the engine at a cost of $10,000. Ford won't do a thing. I thought these trucks were suppose to run for 300,000 miles. What a super disappointment. Hoping a class action suit happens soon on this one too.
Reviewed March 1, 2015
I purchased a new 2015 Ford F250 4x4 crew cab in November of 2014 and was content until the snow came and I engaged the four wheel drive. A rolling shift (not on the throttle), a loud bang and lurch to the left with a heavy grinding sound from the left front end. Flatbed down to Ford in Reno NV. and they "pulled the axles and hubs and checked OASIS and everything is fine". Not a speck of dirt was smudged on the hubs or lug caps. Bottom line...they lied about pulling it apart. February 28 while driving to work in the second snow storm and the same thing and almost wrecked my truck. Thank God my kids were not with me as I barely saved it from wrecking down an embankment. I have had 4x4s of all makes since my first vehicle as a teen and never experienced anything like this before...ever. LEMON!
Reviewed Feb. 23, 2015
2011 F250 King Ranch 6.7 Turbo Diesel - Truck broke down 4 times in six-month period including two of them being stranded on side of road. The two major breakdowns were verified by both the dealer's service manager and the mechanic to be a known problem in their industry. The first was a faulty exhaust temp. sensor that needed to be replaced ($800). The other was the high pressure fuel pump "eating itself from the inside which causes a catastrophic failure of the engine". The mechanic said shrapnel from the fuel pump is shot through the entire fuel system because the fuel goes through this pump after it has gone through the filter. He even found metal shavings in my gas tank that traveled through the return line. This was a $6000 repair bill on a truck less than 1000 miles out of warranty.
A phone call to Ford resulted in nothing as they denied any knowledge of the problem. However, the mechanic told me there had been so many failures of this pump that Ford had created a special "kit" for the dealerships that includes all the necessary parts to replace when this happens. I'm an engineer in the manufacturing industry, I understand problems with production level parts. But the complete dismissal and denial of a known issue indicates a much deeper problem within the Ford organization.
Although I understand a recall is expensive and possibly not necessary, it seems they can admit to the potential problem and offer an addendum to the warranty that extends it for a longer period of time to ensure the fuel pump is durable - Toyota did the same for my son's Scion TC just last month on a potential oil consumption problem. I have been a Ford person for many years but as a result of this experience, I have lost faith in the integrity of this company. I may just become a Toyota supporter in my future purchases - I hear they have the same US-made content in their trucks as the Ford.
Reviewed Feb. 22, 2015
My vehicle is a 2012 F 450 super duty w/ a 6.7 diesel engine. Since I purchased this vehicle brand new it has left me stranded 4 times with only about a 3 second warning that the engine was about to shut off. The first time this happened it stopped in the middle of a busy freeway (loop 410) in San Antonio,Texas at 4:45 in the afternoon over 200 miles from home. I had to spend the night in a hotel because the ford dealership there could not be sure when they could get it fixed. The next morning my wife had to come get me.
This first ordeal cost me a hotel fees, a $100.00 Towing fee to get off the highway and and $150.00 at the dealership even though I was covered by an expensive extended warranty. Once the truck shuts off it cannot be restarted until the engine has completely cooled down and sometimes even then it will simply shut down again without allowing the vehicle to move. On 2/19/15.
My last shutdown took place Sat. 2/21/15 at 6:10 am en-route to the dealership where I purchased the vehicle to get the vehicle repaired under the Emissions Recall 14E03. After 2 hours of waiting for the vehicle to restart, I finally had it towed in. About 2 that afternoon the dealership called and said the vehicle was ready. First I was told the charges would be $433, 2 hours later they called me back and said the charges would actually be $703 because I have to pay for the parts and the labor. I purchased this truck to pull a 40' trailer local and long distance, I paid a hefty price for a false sense of security that I thought this truck would provide.
Reviewed Feb. 21, 2015
I've had nothing but problems with my $52.000 ford truck. But now I feel like they just do and say whatever they want just to get into your pocket and not complete warranty work. I had new turbos put in at antioch dealer at a cost of 5600.00 not even 4700 hundred miles ago. They told me 2 year warranty if anything was to happen to the turbos. This is why I used Ford instead of private shop that was 1200.00 cheaper. Well guess what, truck lost power last week. Knew instantly turbos went, I was 1 bl away from Antioch store so pulled in.
I have had truck there several times and always leave with a new issue. Had the truck towed to Gurnee on my own dime. Thought I could take to any ford dealer. They won't warranty turbos, said was low 2 qrt on oil. I have had and showed them all paper work on oil changes and Which 1 of them they completed just before they put turbos in. 2 was completed by Valvoline at 4266 miles Which is before was needed. Now Gurnee is saying take back to Antioch, they are responsible for warranty work. Obviously I do not want them to touch my truck and now our relationship is damaged. Not sure what is going on with ford but don't know we're to turn.
Reviewed Feb. 17, 2015
Bought this truck for both business travels & farm use. Most all of the 97,200 miles are highway miles. Took it in last week for the first front brake job. Still pad left but had them replaced. Took it back after hearing what I thought was disc pad rubbing the rotor, but was told that the front left/right bearings were out & failing. After 97K highway miles, this truck has one of the most important parts fail! The bearings so the truck can roll! Before this issue, we had the engine light come on so we took it to the dealer. They claimed they didn't know what the issue was after putting it on their machine. They went ahead & replaced #1 fuel injector & gave it back to me.
About a week or so later, the engine light came on yet again. This time the dealer told me it was the exhaust fluid sensors - two of the four sensors are bad but I needed to replace all four while they were inside the truck because the new sensors were better parts than the ones installed when the truck was built. The Ford truck dealership tells me the new parts have been corrected of the issues & they will not fail like the old ones did - can you believe this? I asked why then are they charging me over $600 if this is the case. She told me to file a claim with Ford & they might give me the money back. I did & did not win. Ford tells me at times, things go bad & they are not liable. She said it would have been covered if under the 50,000 mile mark, but I had 79,000 at that time so they would not honor it.
Lastly, I received a letter from Ford stating I needed to take the truck in for a recall on the emission. Emission recall 14E03. So the dealership is working on this now as well, but Ford will not reimburse me for the emission sensors I had to pay for. I have to tell you, I am very upset & I will never purchase another Ford truck as long as I'm alive. This truck cost me almost $60,000 & I have recently spent over $2,000 in repairs that should have been covered under warranty & better yet, never fail in the first place! I have a 2000 Ford F-250 with 330,000 miles that has had less issues than this truck. The bearings have never failed on this truck. I would not recommend anyone purchasing these trucks. They just are not built to withstand anything, much less heavy duty activity.
Reviewed Feb. 15, 2015
I pre-ordered this truck. It was one of the first ones off the assembly line for model year. Got it early September of 2001. I am over 190,000 miles on this 6.8-liter crew cab 4X4 and doing well. I have used this truck hard. I have even changed the spark plugs myself at home. This is my 5th Ford truck and only minor issues with each. Everyone always talks about how great Toyota is but I have had more issues with my Toyota car that is 7 years newer. I am happy with my Toyota but will go back to Ford for my next car since they perform better.
I believe that like all mechanical devices, there are some that just stink but I am positive that these trucks are in fact everything they say. I have had a spark plug blow on my 2000 Expedition but it is still running strong also with over 200,000 miles on it. Nothing mechanical is or ever will be perfect but these Ford trucks are the best.
Reviewed Jan. 27, 2015
I just bought a 2002 F250 last week and in my first week of ownership, the rear passenger side spark plug blew out! The truck was maintained well by the previous owner and after driving it back and forth to work for a few days. I was left without transportation and am currently waiting to see how the repair will cost me. Ford really needs to step up and do the right thing with a recall and reimburse the cost for repairs related to this insanely common problem caused by Ford's ineptitude.
Reviewed Jan. 26, 2015
Ford F-350 6.0 - Stranded in Cedar City, Utah due to a ICP fault code, broke down lost oil pressure. Truck has 41800 miles on it, Ford dealership charging 860.00 for repair. Anyone know where I can join in on a class action suit against these lemons? Currently incurring Hotel Cost since town is closed on the weekends.
Reviewed Jan. 21, 2015
I purchased a new 2015 Ford F250 Crew Cab FX4 truck. After a couple of weeks I noticed that the truck bed was built out of alignment. The passenger side is flush with the cab from top to bottom and the driver is flush at the bottom and tucks behinds the cab 7/8" of an inch. It really bothers me, and every time I turn left it makes me look in the mirror longer than I should. I can't help it. It bothers me so much I find myself staring at it every time I turn left. After speaking with Ford customer service and escalating the case, I was finally told that the Ford engineers allow for a 1 inch tolerance when welding the bed.
I asked for documentation to back up this claim and the Ford customer service rep told me he refused to do so. Why wouldn't they just send me the documentation to get me off their back? I ultimately want the bed replaced with a non-defective bed. I paid a lot of money for this truck and I am so unhappy with it. This is my second Ford and it will be my last. What can I do, who else could I talk to? Please help.
Reviewed Jan. 2, 2015
I paid 47,000.00 for my f250 v10 "6.8" Gasser.. All my friends bought the Toyota trucks. They told me that they are more reliable trucks and less maintenance, I liked the style with the f250 so I went with what I liked. Built in the USA.. Hey why not... Well I should have listen to them because no one can even change a spark plug in a triton engine without them breaking inside.. so you need a special tool, 8 out of my 10 plugs broke inside the engine. The special tool to remove them cost my 160.00 and 3 long days. at 68k miles I had to replace the alternator, at 98k miles the front ball joints, at 110k miles the rear bed on the truck wanted to fall off, it was either buy a new bed or drive without one. At 138k the p0131 which is post billions of time throughout the web should up.. Change the fuel filter, change the fuel pump, change the fuel rail sensor, change the fuel module.
They’re not built good anymore. I guess I should have done my research and done my homework, my friends were right... Though the style looks tough there is always breaking down. They’re not worth buying. I'm just one of millions with ford issues and there's little to no support from ford. Trying to now sell my truck for 7k and haven’t found a buyer yet. Oh I guess I have to fix it again! Do your homework and see why the imports are better.
Reviewed Dec. 25, 2014
I wish I could afford to purchase a brand new truck from Ford, but my current situation will not allow it. I have owned 2 SUVs, 1998 expedition and 1995 explorer, both were great and required little maintenance. Also I have owned 3 ford trucks, 1991 ford Ranger 4x4 XLT, 2008 King Ranch 4x4', and currently a 1997 F250 XLT 4x4 HD. The 1991 I owned for over 10 years. And I say with confidence that it is not Ford that let's most people down. It is the previous owners. I make it a point to only buy used cars from people who have owned them for at least 3 plus years. That's my rule. If it is a lot I get the history and trace as much as I can to do my diligence of knowing what I am buying.
Reviewed Dec. 19, 2014
Bought a 2008 F350 6.4 diesel feb of 2011, 37K miles. Before we made the first payment, 37779 miles it blew up like at Talladega. Dealer had the truck 44 days for short block, that was longer than we had it. That was enough, but you're stuck with it, so we have been looking at it more than driving it. As of today it has 60k on it, that's 22k in almost four years. Well last Thursday 12/11/14, it had another major failure. After being at the dealer a week, they came up with high pressure fuel pump failure. Another great mess, but we did purchase the extended ESP warranty back in 2011, and the first catastrophic engine failure was covered under the original warranty. We are not happy but it is what it is, this repair could be in excess of 10K but it is warranted right? That is yet to be seen.
I was notified today 12/19/14, that the warranty repair is on hold by Ford! Why service manager does not know, Fuel filters checked out good, no fuel contamination. I don't know but I am hot, maybe the reason is I e-mailed William Clay Ford Jr, and told him what a pile of junk this 2008 is. It's not like he doesn't know these 6.4's are junk, but I also told him. I had to lease a 2013 Ford edge, because the 08 is not reliable. I also told him that I paid cash for a 2014 F350 King Ranch in may 2014, and also that Ameriprise [a division of Ford] handles my 4 vehicle insurance. Mr Ford please tell me why I am being treated this way, somebody please tell me something.
Reviewed Dec. 16, 2014
We towed a lightweight travel trailer with our truck that we bought used with only 55000 miles on it. It overheated and blew a hose. We put 1 gallon of antifreeze and 1 gallon of water. After that the diesel motor would go into some sort of "safe mode" where the power is reduced by 50 percent and it won't go above 2nd gear. We made it home by shutting off the motor when that happened over and over. It had to be shut off to reboot the computer. We found out that these trucks are all lemons and are huge money pits. They want $110 to tell us what the problem is and then probably the head gasket which is $4500 to fix. We might try to trade it in but it sounds like the dealers know how crappy they are and won't give you squat for them.
Reviewed Dec. 4, 2014
2006 Ford F250 power stroke diesel. We purchased used. It has been in for repairs since the 8th day we bought it. Glad we purchased an extended warranty insurance. We cannot trade the truck in and warranty has ran out. Warranty is expired and cannot renew because we already have put too much money into repairs. Ford says there is nothing they can do. Our truck is a lemon for sure. No one wants this truck because of the issues on these trucks. Now we are stuck with an unreliable truck.
Reviewed Nov. 26, 2014
My husband and I purchased the F250 used but purchased an extended warranty. The truck was driven approximately 150 miles. The Turbo blew along with the cooler. Each time we drive the truck, the end result is take it back to the dealer for more repairs. We have asked for our money back. JC Toyota will not discuss that with us. The truck is a lemon. We are stuck with a truck payment and paying insurance on a vehicle that is not reliable. JC Toyota has been assisting us with repairs. Bottom line the truck cannot be trusted. Please advise!
Reviewed Nov. 19, 2014
I bought a beautiful 2012 F250 Super Duty diesel. Spouse and I like camping so we pull a 5th wheel travel trailer. No problem in the summer/warm weather. However, this is our 3rd winter experience and darn truck won't start when weather gets below 50 degrees. I've had it towed 3 different times to a local dealer. In total, they've had it for 26 days but neither dealership can find what the problem is??? Unfortunately, after several days of cold, then TX weather changes and warms up, so I get the call to let us know that the truck starts without a problem, ready for pickup. Can't get them to understand that I won't have this truck abandon us if weather changes to below 50 when we're out camping and risk getting stranded. I've called Ford Customer Claims department and left many complaints but no help. Been a Ford person all my driving days but seriously thinking "Hello GMC." Anyone else share my heartache with this issue?
Reviewed Nov. 12, 2014
2002 Ford 250 v10 triton super duty xlt 4wheel drive - Exhaust manifold cracked and warped, the attachment bolts were broken off and missing at approx. 117,000 miles. Found out this was due to very poor metal alloy mix. Aluminum heads were paired with steel exhaust manifolds. Disaster waiting to happen. Repaired and replaced myself after Ford dealership informed me it was going to cost me approximately 5,000 dollars because they had to remove entire cab from frame to repair possibly more if other problems were found. I replaced myself with stainless steel headers and helicoils with new steel threads in every hole and replaced all bolts using stainless steel bolts. Next spark plugs blew out of engine while going down hwy at 133,132 miles. Severe power loss. Replaced all 10 plugs using kit designed by Ford for this problem they knew would happen.
Again differing alloys used resulting in breakdown. I used the 6 oem spark plug inserts provided in the kit at 350.00 and had to buy extra 4 inserts at 35.00 each extra for my triton v10 not provided with kit and video on how to replace and repair this problem. Had to purchase borescope, and other tools to repair as well. This has been a costly measure for myself and other people whom I have spoken to that had the same problem. My auto mechanic said it would be best to replace the whole engine and cheaper to do so if he repaired this problem. Ford said it would cost me approximately 2,000 to repair this problem. Ford should be held accountable for this well known problem with truck engines. There is a big risk of fire due to fuel being spurted out spark plug hole and flames shooting out of exhaust .
Reviewed Oct. 29, 2014
Bought 08 Super Duty from Ford dealer with 33k miles. Truck was owned from new by dealer service mgr. Had to replace tie rod ends almost immediately. After my Dodge 12 valve I was disgusted with the 6.4's mpg towing a 7500lb trailer. At 61000 mi motor lost comp in two cyls. Dealer installed Reman short block. Drove for 2-3 months and eng light came on. DPF plugged up and had to be replaced ($1800). Just did a trip this summer from Utah to WV and back with no problems (except for mpgs). Truck now has 92000 and I'm just waiting for... something, especially after reading about the many, many problems and complaints of others. I guess I've been lucky? No customer satisfaction here. I'll buy another Dodge! Ford and the EPA - What a team.
Reviewed Oct. 21, 2014
I am about all done with the blue oval **. Bought an 08 F-450 in July last year with 71K on it. July this year EGR cooler went $4,000.00 one week down time in motels. Cleveland Ford. Made it almost to Toledo and lost all power. Got out to find they had not reinstalled the clamps on the transmission lines. The pos. side blew off and coated the entire truck in tranny fluid. Toledo Ford Resurfaced rotors and replaced brake pads, washed fluid off one side of the truck. 2 days down time in motels. Paid off the $31,000.00 note in 14 months.
One week after that the engine blew at 110,000 K 13,000.00 Richmond In Ford, 2 weeks down time in motels. Five and a half days later a loud knocking and vibration develops in the engine. Joliet Illinois Ford, this is where I am stranded now. The truck has been in their lot for 2 days and they haven't looked at it yet despite my constant reminding them it cost me 200.00 a day to keep the crew in motels. Just the motel time has cost me over $4,800.00 this year waiting for less than adequate mechanics install inadequate expensive parts. So the truck I spent 31 thousand on has cost me $50,000.00 not to mention the 3+ weeks of lost profits. I have totally lost any hope of Ford being able to un** their trucks. The Blue Oval ** are going to put me out of business.
Reviewed Sept. 30, 2014
I bought a 2005 F350 with the 6.0 engine in 2009 with 46,000 miles. Once the truck got to around 90,000 miles it has been one issue after another. Leaking EGR cooler ($1300), a brake piston that stuck in the out position which caused the piston to break ($400), 2 other brake pistons that stuck in the out position but was lucky enough to catch before further damage, turbo charger froze up ($300), rust under the windshield ($600), broken idler pulley which is almost impossible to change without removing half the cooling system ($200).
Reviewed Sept. 29, 2014
Tow the truck to dealership I bought it from, checked for codes, none showed up. Told to drive it till it breaks, happened 4 more times, on when pulling horse trailer. Took to same dealer again, no codes found, told just drive it till it breaks. Happened again, knocking in engine area was very loud. Took to different dealer, checked, no codes, updated two things, reset something else. Happened again, feels like going over bumps on the road then starts knocking.
Reviewed Sept. 25, 2014
When accelerating while towing or when on an incline - the truck has a serious vibration. Ford doesn't offer a solution.
Reviewed Sept. 23, 2014
2005 F350 continuous problems - Have had for 5 years and have spent about 10,000 altogether in repairs! From EGR Cooler/bolts warped-creating 'death wobble'/turbo issues/lose power while hauling/coolant leaking and more. Not safe to haul with this truck even though it's a super duty... currently trying to sell so we can get something back out of our cost for this junk and buy something we can trust hauling with. I had looked into different F350's but now am finding problems with all of them. :( Just want a reliable truck that I don't have to be scared of hauling with.
Reviewed Sept. 21, 2014
We own a 2002 Ford 350 super duty 4x4 4-door long bed 200,000+ miles that cost us 35,000 new that has rusted away so bad that it won't even pass inspection here in PA. Ford should be ashamed to build a throw away truck. If I should buy another diesel truck I will probably go back to Dodge.
Reviewed Sept. 19, 2014
I had a friend driving my truck to run an errand and he heard and felt an explosion. He literally thought he had been shot. He pulled over and called me, very shaken and upset. He was literally 500 yards from my driveway when it happened. I asked if it showed hot, any lights on or anything. He said no, everything was great. Well that explosion, when we opened the hood, and called the diesel mechanic, has cost me $8,000 in repairs!!! The ERG valve etc... I really think this is a class action suit for a lawyer after reading about all of us having the same issue. I will never ever get my money out of this vehicle and I will never ever trust it. This has put a financial and mental strain on me. This is a 2006 F250 King Ranch. I don't understand Ford. They have always built great trucks, but this problem we are all having --- it’s their problem not ours. Where are the Ford people that we put our trust in?
Reviewed Sept. 13, 2014
Pulling a 7000 trailer on freeway, level ground. Engine started making mild tapping sound, approx. 1 minute later, truck began to lose power and transmission started to down shift on its own. I was started off the coming up off ramp, and engine shut off approx. 40 mph. lost steering and power brakes. Had to use electric trailer brakes to help stop, still ran red light. Towed to nearest Ford dealer. They found engine suffered a catastrophic internal engine failure. Anybody had a similar experience? Truck has been serviced at purchasing dealer at all required intervals at or before recommended intervals.
Reviewed Aug. 25, 2014
I have been enjoying my 2012 F-250 King Ranch immensely as I hunt a lot and have hauled some full 12' U-Hauls over the mountains in recent months moving our household goods. My big disappointment has been with Ford. The mirror motor failed which prevents the auto folding feature from working. When I took it to the dealer, they offered to fix it under warranty but needed Ford's permission first. Ford denied the warranty work stating that "digital image experts" had determined from photos that I had damaged the mirror. That just isn't so and the dealer mechanic agreed but is powerless to help. Discussions with customer service got me nowhere and a letter to the CEO was unanswered. So much for the great American company I thought Ford had become.
Reviewed Aug. 20, 2014
Never again will I own a Ford truck after I lost 2 spark plugs. Dealer wanted $4000.00 for new head. I got lucky that the 2 plugs held with helicoils. It's a shame that America made products are falling apart leaving the door wide open to foreign auto makers. This is a 1 owner truck that was pampered its whole life. You would think after all the complaints Ford would take time to figure out how to keep its truck buyers from straying away. That 5.4 head was a mistake and should have been recalled.
Reviewed Aug. 20, 2014
2012 F250 King Ranch - Beautiful Truck, 30,000 miles and the torque converter goes bad and truck was getting sluggish on acceleration. Dealer installs new torque converter and downloads a new program from Ford engineers. 42,000 miles and the EGT Probe in the exhaust goes bad. I am scared to death to keep this truck past the warranty. Has anybody heard from Ford on any recall on these trucks.
Reviewed Aug. 15, 2014
I bought this truck in 2012 with 101000 kms. @101500, the right rear pinion bearing goes - $1200 repair. @ 110000 km, left pinion bearing goes. @ 115000 kms, left front bearing goes - $850 repair. @ 125000 head gasket goes. Ford, what are you doing? We buy these trucks on past experiences of being dependable. Maybe time for Ford to get out of trucks. Last one I'll buy.
Reviewed Aug. 2, 2014
MY F350 after 35,000 miles cost me so far $15,000 on repairs. The DPF & EGR system is a very bad design AND create all kind of problems to the Engine. When you purchase the sales person do not tell you that the DPF &EGR HAS TO BE CHANGE 50,000 to 70,000 miles and the cost is $2,500.
Reviewed July 23, 2014
I have a 2013 Ford F-250 diesel and have an awful turbo lag. Sometimes it will take 2 to 4 seconds for the engine to make power. Switching lanes on a freeway is taking your life in your hands as the engine will act as if it has died, almost like you have hit your brakes in front of the car you just passed and switched lanes on. Why is Chevrolet being crucified in the media and making all those recalls, while it seems Ford is in somebody's pocket, no recalls. The 2006 Ford diesels is the greatest example I can give. I do smell a LOT of rats here.
Reviewed July 12, 2014
Ford F350 2011 Superduty powerstroke with 6.7 - Has anybody else had problems with this motor? Mine has been pretty good, now have 77,000 miles and had to have connecting rod bearing, which caused piston contact and cylinder head valve contact on cylinder to bad fuel injector and bad EGR cooler, and was not told why in the world this happened to my truck. Does anyone know what could have caused this or is it a default?
Reviewed July 1, 2014
Have had troubles with our f250 truck shortly after we bought. Many different problems. It has been 8 months and it has been in the shop over 50 days and counting. Presently in shop. We bought the most expensive truck and did research on the diesel engine and thought we were buying a dependable vehicle as my husband needs it for his job. I kept saying, it is under warranty and they will fix it but now, it is 2,000 miles away from the warranty running out. I asked ford for a extended warranty and they said they couldn't do it because I bought the truck in NY. I believe they are just wanting the warranty to run out and then it can be my problem. We have written letters, called numerous people. One of the mechanics we had working on the truck said it is a embarrassment to him. Everyone understands that they too would be upset but we are not getting anywhere. I believe I cannot get a lemon law because the truck has almost 34,000 miles on it. I don't know what more to do.
Reviewed June 24, 2014
Bought a 2011 F350 XL 4x2 in April 2014. Sat on dealer lot for just over 3 years. Noticed vibrations in steering wheel immediately. Called local dealer who couldn't get me in for 2 weeks because they were backed up from two RECALLS on other vehicles. Immediately diagnosed truck as having "flat spots in tires from sitting on lot so long". What did they do? NOTHING. Told me to drive "several hundred more miles" to see if the flat spots would fix themselves... There were several more serious complaints about the truck's suspension, but that will be the subject of my next complaint...
Anyway, I called back for another appointment and had to wait another 2 weeks since they were still backed up with the other RECALLS. They did a "road force balance" on all four tires, allegedly, and said that should take care of it. I called Bridgestone, the tire manufacturer, and they said flat spots do not cure themselves, they are irreparable and they would not warranty them. Further, they said "road force balancing" performed by the dealer does not compensate for or cure flat spots.
Third trip back to dealer. Same vibrations in steering wheel. "We test drove it and everything feels fine", nothing we can do. Called Bridgestone a second time. They said flat spots cause "premature and irregular tire wear and rough ride, including vibrations in steering wheel". They also noted that this particular tire was not considered a particularly aggressive tread and wouldn't cause vibrations or rough riding. 200 Miles after Ford released my truck stating everything was fine and "everything was normal". I bought a tire tread gauge to start monitoring the tread wear and for the first time looked really close at the treads of the tire.
Guess what? The tires, now with only 2700 miles on them, all four of them, some worse than others, were starting to deteriorate. There was scalloping, feathering, uneven surfaces right next to each other, high spotting with delamination and disintegration. Another 2700 miles and they would have been toast. Went back for a FOURTH time to the dealer. What did they say? "Oh, maybe you need an alignment". They should have replaced the tires on the first visit. They knew they had flat spotting. They diagnosed it!!!! How could they know what flat spotting was and not know the seriousness of it?
They should have apologized at the very first visit, and replaced the tires which were flat spotted because they didn't move the vehicle enough while it sat on their lot for three years. Instead they chose to waste my time and money and play stupid games. Finally at that FOURTH visit, they could not deny the irregular wear, and after they suggested an alignment, I went ballistic! This is what they drove me to. I was so pissed off I was F bombing them and getting real loud. They conceded and ordered me 4 new tires. Moral of the story? FORD and their dealers are stingy, cheap **, penny pinchers and you have to freak out from frustration before they will help you. This was a $31,495.00 vehicle. And this is the way FORD treats their customers. WILL NEVER BUY A FORD AGAIN.
Reviewed May 30, 2014
Long time Ford owner - 95 F350, 97 F350, 02 Excursion w/ 7.3, 03 Ranger, 06 F350 with POS 6.0 diesel. The 6.0 has made me choose to never purchase Ford again - I just don't know how to stop the madness. Multiple EGR valve/cooler replacement, 6 injectors replaced, replaced headgaskets, crank, etc, shimmy that they never could find problem with. So many problems we did complain enough to get extended warranty for 7 yrs/200k miles which expired Oct 2012. Dec 2013 - blew headgasket again! Only 20k after Ford replaced. This job cost $9500.
May 2014 - first trip up the hill towing the toy hauler for Memorial weekend. The good - it had nothing to do with the $9500 in work done in December - but zing-pow, stranded one more time! Looks like flex-plate has cracked/shattered. Haven't torn down yet, but that is initial diagnosis, cost $500 to tow home. Had to get other truck to tow trailer to parking spot. Ruined 2 days of Memorial weekend with 7 grandkids(!) Need to get rid of, but don't know how - at least feel good about the motor work - hate hearing problems with the 2012 and newer. May really need to look at Chevy.... and Ford will not own up to the problems these trucks have.
Reviewed April 13, 2014
While hauling a 5th wheel travel trailer, we heard a loud knocking noise pulled over thinking a flat on the trailer, get out and it's truck. No lights on the dash came on at all. Had truck towed to dealership. They called us the next day stating the #7 glow plug broke off into the engine. The dealership recommended replacing the engine. 18k dollars! I then began research on the net for this kind of problem. Guess what I found, I'm not the only one this has happened to. The dealership also told me 2 other trucks have already been in for the same problem. I can't understand why Ford won't fix their mistakes!! Greed is all I can think.
Reviewed Feb. 26, 2014
When travelling on Hwy 17 near Deep River, Ontario, I passed a car and my truck began slowing down and sputtering. The transmission showed that it was stuck between 2nd and 4th gear and would not go into 6th gear. I needed to put both feet on the breaks (having just passed someone - wonder what his thought were?) It seemed to me that the accelerator was also down to the floor and would not come back up. This happened so quickly that I can't swear on this. I needed to put the transmission in Neutral to eventually stop. The truck smelled of burned rubber but eventually was normal.
The Ford dealer where I bought the truck (Kanata Ford) seemed empathetic to my experience, but the following day after doing diagnostic work tried to charge me for the test as they found nothing wrong. The Service manager suggested I go elsewhere if I didn't like it. His statement was we, Kanata Ford don't make the trucks, but rather only sell them. His dealer department should not have to pay for it. This truck had less than 42,000km on it and under warranty.
I understand that the eco-boost has problems, but this one near caused an accident and if I had been on a busy day who knows what the outcome might have been. This was not the first time it had happened, but they had promised me a cure for this problem. I am more disappointed in the service manager's response than the actual problem. However, I would never , ever, buy another eco-boost Ford truck and certainly not from Kanata Ford. If I could get rid of this truck today I would, but I still have near two years left on the lease.
Reviewed Feb. 25, 2014
I bought a brand new 2012 F250 from a local dealership in my hometown at the end of 2011. I've had nothing but issues, EGR, CENSORS, and Now they called me and told me my fuel system is toast. $8600.00 for repairs and won't be able to get parts in for 2 more months. This truck has left me on the side of the highway 4 times in the past 2 years. And of course my warranty ran out @ 100,000 miles. I have 113,000 miles on the truck now. All they are saying is, "Well sir unfortunately there is no way we can't back you and help you with the issues." Any suggestions to what I could do??
Reviewed Feb. 1, 2014
I have a 1996 F250 7.3 520,000 miles replace eng. now has 600,000 miles and the eng. I put in used now has 250,000 on it. This truck has always pulled whatever I have hooked to. 1999 7.3 F350 I have had a lot of issues but this truck was not service right from the time it was bought new till I bought it so I have had to repair all of the problems from the abuse. Truck has 295,000 and eng. has 110,000 on it, had a starting problem replace high pressure oil pump and fuel pump and injectors now is starting. Will make a good truck when I get the abuse repaired.
The problem with the 6.0 engines is Ford was in a hurry to compete with Dodge and GM and they made many mistakes with this eng. Yes they should help with some of the repairs but they should not be held responsible for people not doing their service on the trucks. The first thing a 6.0 owner should do is replace the oil cooler and do the EGR delete kit. If the head gaskets blow then replace and have the heads repaired or replaced and use head studs not bolts. Change oil every 3,000 miles or before and use a good 15w40 motor oil not 10w30. I have a customer that has 5 of these trucks and all have over 300,000 on them. He does his service and when any problem starts it is repaired then not later. But he makes his living with his trucks. My 96 was one of his old trucks. I bought it 10 years ago and drove it 8 years before I had to do any major repairs so service is the life of a truck.
Reviewed Jan. 27, 2014
My 2011 Ford F350 Super Duty 6.2 radiator was leaking, I had it replaced for $1400 at my local dealership. The truck only had 18,500 miles on it, and Ford will not cover the replacement of the part. These are very expensive trucks, why won't Ford stand behind their products? Their consumer help line got angry with me when I said I would submit a complaint with the Attorney General. I will tell my story and see what happens.
Reviewed Jan. 27, 2014
I bought a 2007 Ford 350 Dually new. This was the first new Ford I had ever owned. The reason I bought this truck was for tax purpose only. My truck has only 30,699 miles, I don't drive it very much, so I thought I'll just sell it. I have advertised this truck 5 times. When people start asking questions, there are no problems until they ask if it is a 6.0 then they reply with "No thanks", "That's all I need to know", "Has it been bullet proofed (referring to EGR problems)" fixed in other words. I am beginning to feel like I have a truck I can't sell. I'm asking $28,000.00 for this truck, I've been told I'm in line with my price. After this experience with Ford, I will not own another one.
Reviewed Jan. 25, 2014
Well I did got a 2005 with 107,000 on the engine. Truck look good, few scratches, normal. Got it from Beuhler ford in NJ. Then the first week driving my truck running at 55 miles per hr. The truck stop working, running, very scary situation. I did sent it to the dealer and they told me it need a egr valve. My bill $475. Three months later white smoke coming out of tail pipe a lot. They told me head gasket and it will cost $5700.00 to fix it. I did call Ford and they told me is out of warranty.
After days of complaints from my part, they fix it. I DID wait 6 weeks for they to fix it. A year later same problem white smoke again, took it to a professional diesel mechanic and he told me the egr cooler it has a leak. He even told me that ford dealer never replace the head gasket, the only thing they did was replacing the egr cooler. I did watch on youtube how to replace the egr cooler and I did it myself, did spend $700 replacing the egr cooler and the oil cooler, a month later the oil pump went, took my truck to the mechanic $1200 to fix it. The sad part, I still making payments in this truck. I did paid $25000. Now every time I drive my truck I have to check for leaks or moist or any signs of trouble. What really make me angry is dealers still putting this trucks for sale at very high prices.
Reviewed Jan. 24, 2014
I bought my 2005 F-250 4x4 Diesel Truck new from Power Ford in Valencia, Ca. I had a dream of pulling my 27' Gooseneck Horse trailer with my 3 horses all over for new trail riding and camping experiences. Under warranty, 3 times in the shop for turbo problems, numerous times for won't start and they couldn't find that problem. It even happened while camping at Morro Bay. I had to leave it and get a ride back to camp to feed the horses. Got a ride back to truck the next day, got it started, then couldn't turn it off until I got home. Then it blew white smoke while pulling my horses going downhill - head gasket. Thankfully at one month before warranty was up. I had to pay a $100 deductible. Since then something with the oil cooler $800. Then the cheap clamps on my turbo vacuum hose blew while pulling up the 5 Golden State Freeway with 3 horses headed for a camping trip to the Sequoias. Talk about a trip wrecker.
Among other hardships and now I just had (I think) another turbo vacuum hose blow last Sunday on the 118 before Rocky Peak! Zzzt! Zzzt! POW! Pppssstttt! After 20-30 horsey rides at my great nephew's birthday party, I limped that damn unreliable POS truck home. It now sits until I can find out what it was that blew up this time. I heard that it needs over $4000 worth in upgrades before I blow it up all together. I am thinking this money pit needs to be let go at such a loss. Damn Ford and their cruel way to not deliver a proud, strong, reliable diesel truck as promised. You messed with me but don't mess with my horses. PS. It gets terrible mileage 7-12 mpg. I have 54 thousand miles on it. Any takers?
Reviewed Jan. 14, 2014
Replaced under warranty were turbo and EGR valve, Oil seal at rear of engine leaking - replaced, hose to turbo blowing of - replaced. During vacation in TX, truck diagnosed with oil cooler inside engine to be defective - not cooling. Repair estimate for starters, $2,500.00. Truck had 55,000 miles on it, always pampered and used only for camping (5th wheel and truck camper). Having camper on board was forced to either buy new truck or "nurse" this one home to CO with the good chance of totally ruining the engine. Was I satisfied with the 05? No. Had Ford trucks for 30+ years with this one being the "bad apple". Now have 2014 F350, 6.7 HD, 4x4, DW. Seriously hope this truck will be reliable and lasts and lasts and... well, lasts. TX dealer: No recommendation.
Reviewed Jan. 12, 2014
I have a 2006 F350 6.0l. Here is the list. I have done the EGR delete kit, Oil cooler, water pump, fan clutch, all injectors. The head gasket with the ARP bolts.Two thermostats, the blue spring kit and an alternator. This truck has always have regular oil changes and a fuel lubricant for the injectors. Its in the shop right now getting a new high pressure oil pump for $3100. They took it for a test drive and the main rad blew up. Yep more cash. This is my dilemma! I'm so far into it, do I quit. If I sell it can I live with myself doing that to my fellow man. Ford needs to step up and help out its owners. Its been three years for repairs and being left on the road. It is easily the biggest stress in my life.
Reviewed Jan. 6, 2014
I had taken my back to the dealership several times complaining about the smoke. This last time, I was told by the dealership that the cooling system needed to be replaced and would cost $2500. I told them not to order the parts because I still have the cooling system that was replaced the two years before and that seems that the cooling system would last longer than two years. Then I was told they would call me back. On call back, I was informed by the dealership that the radiator and hoses needed to be replaced and the cost would be $1500. I advised them that I had brought the vehicle back to them several times for the same thing before the warranty ran out and now the warranty is out. Now I am responsible for paying for what should have been taken care of the first time I brought in my truck.
Reviewed Jan. 2, 2014
I have a 2006 Ford 250 6.0 Diesel since new - sticker price was $50,000-$60,000. I bought this truck to last a long time - sales guys would say - this truck will run 200,000 miles without problems. (I have 2 other Fords - Mustang and Ford Explorer - the Explorer has 170k miles and still running strong.) I bought the F250 diesel truck for hauling the boat or car on weekends.
At 30,000 miles, it broke down on me, a 1000+ miles from my home in middle of nowhere and needed 5 injectors replaced. This incident cost me out of pocket $2500 for repairs, loaner car, etc., even though injectors were replaced under warranty. Just last vacation, Dec. 2013, I drove my truck with 55,000 down to South Florida hauling a 20 ft car trailer. It broke down again. The Ford Dealer says it's about $5,000 in repairs to replace the EGR cooler and Header Gasket. I had to travel back to Texas and left the truck and trailer in Florida. (I had to incur additional fees for airline tickets and will have an additional trip to Florida after the truck is fixed.)
Ford says it's outside of warranty and my 3rd party warranty w/ "Auto Breakdown Protection" is also denying payment for this claim since EGR is part of emission system and "Ford had lots of problems with this 6.0 engine and that's the reason they don't make it any more." Since the truck has only 55000 miles, I called Ford customer hotline 800-392-3673 for assistance. I have several other Fords - Mustang and Explorer that run without issues. They offered no assistance and pretty much said, "You are screwed." A 50-60 thousand dollar truck shouldn't have major issues like this, especially with 55,000 miles.
Reviewed Dec. 31, 2013
I have a '06 F350 6.0. It has had so many problems. First was a leaking sunroof, they fixed that. Then I had a High pressure oil pump going bad, fixed that. Then I had a turbo go out, fixed that. Then came the EGR cooler which clogged up, that cause my head gaskets to blow and heads to warp. Then when I got to the dealership, my water in fuel light came on. Had a bad fuel pump and all my injectors went bad. I was told that it was not covered under the warranty because the cause was the EGR cooler which was not covered under warranty according to the dealership.
I was told the repair bill would be about 8K and they told me this without even batting an eye. Now I'm have intermittent ignition problems along with tranny problems. And door locking problems and my truck only has 88000 miles. And I don't want to take it to a dealership because all they do is rip you off. So I finally contacted a lawyer. I have a lawsuit against Ford. I'm sick and tired of this 6.0 diesel. It is not a good engine at all. Take my word for it, it's junk. I love the truck but hate the Diesel engine that's in it.
Reviewed Dec. 31, 2013
2012 Ford F250 Super Duty XLT - This truck has 73k miles on it which is high but dealer is saying needs a new Radiator and 2 new front Hub Assemblies to the tune of $3616. I am the second owner - bought last year with 50k miles on it and have babied it since, regular maintenance performed. I don't understand how this truck needs substantial repairs already. I can't even shop aftermarket parts because it's too new for them to be available yet. Seems like repairs like this should be encountered about the time the vehicle is paid for and I'm not even close.
Reviewed Dec. 5, 2013
While driving to work, heard large knock, engine lost power, began to smoke out the exhaust and engine died, pulled to the side of the road. Sent vehicle to Ford dealership for diagnostics. Engine was torn down and the technician found cylinder 1 piston cracked in half and other starting to crack from center of piston bowl to outer edge. This truck has had an engine replaced already under warranty and many failures while under warranty. I am 10000 miles out of warranty and the truck is a 2008 F350 with the 6.4 engine. I did some research and found many others complaining of the same issues with their trucks with repair bills up to 19 thousand dollars.
The dealer quoted me 13 thousand dollars to repair my engine. I still owe on the truck and I bought it new. I called Ford customer care and after 2 months of going back and forth, Ford would only give a credit of 5000 towards the repair. I believe this is a material defect in the design and metallurgy of the piston that causes heat risers and eventually stress cracks and there should be a recall for this as it will leave you stranded or in an unsafe condition if the piston comes apart and puts a hole in the side of the engine. These trucks are designed for pulling and I pull my 5th wheel trailer as well. Pistons should not crack... period. I believe Ford knows this is an issue and is not doing anything to rectify it.
If you go online to elite diesel performance, it states on the website, under engine internal parts-pistons, "the OEM pistons are prone to cracking". The aftermarket knows this is an issue, so Ford International/Navistar knows as well. I didn’t pay 50 thousand dollars to have a diesel that lasts 100thousand miles. Now I have a truck that I am going to flatbed home and it is going to sit, so I can pay it off, then save enough to fix it. I’ve owned the 7.3 diesel and got 320 thousand miles of pulling out of that truck. This engine should last that long as well.
Reviewed Nov. 3, 2013
We own a 2006 Ford F250 diesel 6.0 and have repeatedly heard of the EGR defect. Our truck only has 102K miles on it and overheated and had white smoking coming out of it. We are afraid to hear what is wrong. If it is the EGR cooler, does anyone know if Ford is taking care of this problem? It seems to me it is a common defect and we expect our truck to run a lot longer than 102K miles! Is there a class action? Or anything we can do?
Reviewed Oct. 23, 2013
In March 2013, my brakes completely failed in high traffic. Saving grace was brake system on horse trailer engaging and stopping me at traffic light inches from car ahead. Diagnosis Capital Ford of Wilmington: rear caliper driver's side stuck, cost: $750.00 plus tow. This past weekend October 2013 again steering pulls, brakes fail this time towing gooseneck with no brakes but instead pushing me forward into traffic light intersection. Luckily, I was first in line & no oncoming traffic. Diagnosis: passenger rear caliper damage. "Well these things happen," service manager says..."That will be $604.53." Are you freaking kidding me? That is an inadequate response to two catastrophic brake failure episodes...
Reviewed Oct. 18, 2013
When we purchased this truck from Oroville Ford, Oroville, CA in March 2007, **, the General Manager, assured us this diesel truck was a very reliable & dependable truck, like all Ford diesel trucks in the past. We have purchased 11-12 Ford vehicles in the past, including 9 of them being trucks and 4 being diesel trucks. Since the purchase of this vehicle in March of 2007 from Oroville Ford, we have had one breakdown after another and have invested approximately $22,000.00 to keep this vehicle operating.
This does not include the unbelievable amount of stress, aggravation and disappointment we have had to endure over the past few years dealing with these issues, not to mention the financial burden which we still carry. We have tried to resolve this matter by talking to **, the GM at Oroville Ford and were told to purchase a new truck as he laughed about it. Ford has stated there is nothing they will or can do.
Repairs over the years include: Faulty Power Steering Pump10/08, Faulty Alternator 8/09, Frozen IPR 7/11, Faulty IPR 2/12, Faulty IPR 3/12, Alternator Belt 2/13, Faulty Fuel Pump 5/13, EGR, Oil Cooler Failure & Turbo Ring & Injector issues 5/13 (Repair cost $4,745.54), Two(2) Blown Heads & IPR Valve Failure 5/13 (Repair cost $7,686.95). Because of our treatment by Oroville Ford the dealership and Ford Motor Company, we will never purchase another Ford.
At this point, we are stuck with a pretty truck that cannot be trusted to drive more than 100 mile distance because of its undependability, when a diesel Ford truck should be just breaking in its motor at 117,000 miles. This has left it basically unusable, while we owe $13,000 on a credit line for the most recent repairs. Disregarding the legal aspects of this situation, Ford and the dealer should do what is right and just for their customers.
Reviewed Oct. 14, 2013
107,000 km. radiator started to leak. Dealer was aware of problem. Cost to repair $1,600.00 + gst. OEM radiators have known problem. Will FORD issue a recall? Maybe a class-action lawsuit?
Reviewed Oct. 8, 2013
I own a 2007 F350 6.0. At 100 km., the head gaskets went! Took my truck to a very reputable diesel shop and had all the upgrades you can do, head bolts, gaskets, EGR delete and so on. Heads were shaved for perfect fit and in Ford tolerances. Not even a year later, the heads have begun leaking antifreeze into the exhaust again. Can't do heads again. They must be replaced. $4500.00 first time to fix. Now your options are replace with new heads at $1400.00 a side plus labor or get a re-manufactured motor for $7200.00 plus $2500.00 install or burn the truck!!!!!!!
Ford knows darn well they have a major issue with these engines... Time to step up to the plate and help us out. Been a Ford buyer all my life and now the Ford dealers will not even take these 6.0 trucks on trade!!! Come on Ford, WAKE UP!!
Reviewed Oct. 5, 2013
I bought a Ford truck with 16000 miles. At 40,000 miles, I started to have problems with fan belt and dash electrical problem. So take truck to dealer for squeaking noise. The mech says fan belt. After more research and dedication from myself to find the balancer was wobbling and that created the belt squeaking noise. So found out the mechanic was putting on silicone to stop the squeaking noise. It was not fixed and would come back a month later. Threes later still squeaking so I put silicone on it. The dealer did not fix with warranty or without warranty. Now I have EGR valve problem. Dealer said flash the intake out and it will take care of the problem. $1000.00 later, same problem. It will cost $5000.00 to fix my truck.
Reviewed Oct. 2, 2013
2005 ford f250 sd - Last week, I was driving on the freeway and, all of a sudden, the truck died causing me to have to stop in the middle of the freeway. Had to have the truck towed home. Contacted they will do nothing when it has been told about how bad the 6.0 motor has been manufactured. The truck was bought for 45,000. Right now, it only has 39,000 miles on it. I have a friend that is a shop foreman at a Ford dealership and said that motor is defective.
Reviewed Sept. 9, 2013
My truck had death roll wobble, took it to Auburn Ford for repair. After spending $800.00, they gave me the truck back. I wasn't 2 miles down the road and the front end felt like it was coming apart. I called them and complained. Their reply - not Ford's problem, it's my lift kit. I didn't drive this truck for nearly a year. It was Dangerous to drive. Finally out of frustration, my husband and my son went piece by piece on the front end, found a 10.00 bushing was bad, replaced it and it has been fixed ever since... Now my truck won't start, took it to Ford. Bill was $1953.00. Drove it 20 miles, turned it off and guess what, still won't start. Called Ford to complain and they told me it's my batteries or I'm low on oil. Well, it went into the shop because it wouldn't start in the first place. SO, rather than sending it back down, we replaced both batteries and had oil changed. Still won't start... I hate this truck... but it's pretty in the driveway!
Reviewed Sept. 5, 2013
I too wish I had done my homework. At 50,000 miles the turbo went out. Then on my first trip in the truck with my grandkids at 52,000 miles, the heads lifted. I've had so much trouble I'm sick about the truck. Now at 72,000 miles, it's back in the shop that will cost about $3000 we figure. I will not buy another Ford truck.
Reviewed Sept. 2, 2013
Should have done my Homework - I would just like to say that the 2005 Ford F350 with the 6.0 motor that I purchased is a really really poorly put together machine. I'll never understand why it was not recalled to have the design flaws corrected. Well in retrospect Ford is making a ton of money from this crappy truck. People who have bought them like myself are working tooth and nail to save them from the scrap yard where they belong..... Myself I put forward a lot of money to get this truck, beautiful as it is, and have not even got six months use before major engine problems. Like the title states, I should've done some research before buying this thing. I would've seen that an average working man trying to pay a note on this thing could not afford the repairs; that its flaws are many, and extremely costly, some as high as purchasing another vehicle (used but in better condition).
Anyway, if you're smarter than I am and you're reading this before buying one of these beautiful but so costly trucks I'd just like to say that if you don't mind it sitting in a shop or under a tree (it really looks good out in the yard) because the repairs are so high, that you have to save for them.... by all means get yourself one!!!
Reviewed Aug. 26, 2013
Had the engine worked on several times under warranty, had the oil cooler replaced, the turbos, 3 times, rear main seal, tran cooler, exhaust system cleaner, the list goes on. And now today, it started smoking like crazy and there is oil coming out of my tailpipe. Looks like turbos seals are shot, and it’s out of warranty. Now what, I can’t afford to fix the piece of **.
Reviewed Aug. 23, 2013
In Jan 2013 we purchased a used 2006 6.0 liter Diesel F-250. We did not start having problem with it until 3 months ago. It's out of warranty from the dealer. I called the Ford Motor company for help, no help from them at all. I called my local Lemon Law and the truck does not fall under the Law. I need help. We have put in close to 2,000 in the past 4 weeks in this truck. Our wrench light kept coming on. I brought to the dealer like a month ago, they told me to fix the FICM and see if the light goes off. It did not. I notice I had to keep adding coolant to it twice a week.
So I brought to a local shop, they said probably the EGR Cooler has to be replace. I just picked the truck up 3 days ago. And guess what, the wrench light came back on today. It only comes on when you're hauling. I knew that the Ford had problems and was hoping that this truck had the issue early in its life. Guess not. And now I m stuck trying to figure how to pay for the repair to keep us safe. We relied on it for horse trailer. I need help. Ford is a billion dollar company and I am not getting any help...
Reviewed July 22, 2013
We were ecstatic and had paid off our 2006 F350 Diesel in February of this year (2013). In July, the engine blew. I have always taken care of the truck and in fact it was at Firestone when this transpired. It is now sitting at the Ford Dealer. HELP!
Reviewed July 19, 2013
I bought new 2004 F-350 6.0. I changed oil myself after Ford dealer stripped the oil pan plug. I did not have any problems until approx. 140,000 and then within 8,000 I spent $7,000 and estimate to fix again $3,000. I always used Mobil one oil and changed it on time.
Reviewed June 11, 2013
I concur with Sharon from MA. We purchased a 2001 F250 Superduty Diesel with 86,000 miles on it. We expected to have this vehicle for a long time. Unfortunately, the truck is rotting out. We are in the process of searching for auto body part replacements to the tune of thousands of dollars. Mechanical parts are beginning to rust also. Why can't Ford take responsibility for this? It's almost impossible to find a short bed for these trucks because of the rust issue. A good one will run us $3k minimum.
Reviewed May 24, 2013
I bought a brand new 2011 F-250 Diesel and it has been on the tow truck 8 times. Today the turbo locked up and threw the serpentine belt. Ford has mentioned to me today that they can't do anything due to it having 137k miles. This motor is no better than the 6.0L and is a pile of crap!
Reviewed May 21, 2013
I purchased a used 2003 f250 v10 4X4 from Downs Ford in Toms River as a 3rd vehicle. I test drove the vehicle around the block and it seemed fine. Two months went by (a few hundred miles later) and I experienced violent wobbling 3 times at speeds around 40 to 55 MPH. I talked with a friend to get his input (mechanic). He suggested to take it back to the dealer since it could be a slew of things. I took the vehicle to Downs and explained my issue. They test drove it and noticed the same problem. They changed the tranny fluid and rebalanced the rear tires at no charge and I was given a receipt for work performed. They also stated on the receipt, “Procedure 1 Drive for 500 miles to allow oil to lube the tranny.”
I asked when I picked up the truck, "If this continues, should I bring it back prior to accumulating 500 miles?" I was told yes by a manager, first named Chris. I drove the truck approximately 20 miles and shaking/wobbling continued. I called the dealer the next day to make an appointment for returning the truck and was advised by a woman named Debbie that the vehicle needed to be driven for 500 miles. I explained what the manager said and was abruptly reminded that the receipt says to drive for 500 miles and that came from a certified technician.
So I took into account I needed to drive the truck for 500 miles. I started that weekend. Lo and behold, I drove approx. 50 miles and no wobbling. I thought this was fixed - even though it seemed like a Band-Aid solution, it stopped shaking and I was happy. I drove the truck to work, which is 72 miles one way, just to make sure all is A O K. Coming back from work, it started again the vibration and during the vibration it would veer to the left and if I applied the brakes, it would veer to the right. I find it disturbing that Ford would suggest to continually drive their vehicle (which is a large vehicle at that that could potentially do great damage if colliding with another) knowing it has an opportunity to shake violently almost to the point where it is uncontrollable.
Reviewed May 13, 2013
I bought a Ford 450 truck with the 6.0 engine that is also in the F350. The engine is defective and Ford sued the original engine maker for $452 million. Ford failed to replace the defective engine, it failed and it cost me $4000 for a partial replacement. So far, I am out of pocket for $10,000 plus in repairs and I had the extended warranty coverage. The Ford broke down 7 times in 3 years all requiring major and expensive repair - three radiators, a gas tank defective from paint peeling and leaking, four turbo charger blowouts due to defective connections and mount shift, one transmission replacement and engine rebuild due to a known defective crank shaft and now a leak costing $1000 for the latest repair.
The end result: I missed payments to cover the repairs and now Ford has submitted bad credit reports. I have recently joined a class action suit against Ford and will be initiating a separate suit shortly in Utah and CA for a consumer fraud issue. Anyone with similar issues should contact me and see if we can join more civil litigation efforts to get Ford to own up to their responsibility when selling defective products!
Reviewed May 9, 2013
I purchased my 2001 F250 in 2005. I traded in my 1999 F350 v10 for this truck due to the spark plug issue. During my first oil change on the F250, I noticed that the oil pan was very rusty. At that time, it concerned me so much that I sanded it down the best I could and painted it with high quality engine paint. This was in 2005. I painted it again in 2009.
Now, as I am writing this complaint, my truck is at one of the most respected diesel repair shops in St. Joseph,MO with the engine pulled out of it. These guys are installing a new oil pan on my truck due to severe rust at the cost of $2,400. The local Ford dealership wanted $3,500. Both shops told me this is a very common problem with the 1999 through 2003 7.3L F250 and 350 Powerstroke. Some rusted within the first 3 years after they were built. Now, I don’t know what Ford engineers think about this problem, but I am more than very upset.
In the first place, in my 51 years of being a mechanic, I have never seen an oil pan rust out on any vehicle until now. In the second place, what kind of Ford engineer designs a truck that you would have to pull the motor out of to repair a leak on the oil pan? I have changed out leaky oil pan gaskets on other cars and trucks, but never had to replace the pan itself due to rust; and I never ever had to pull the motor to do so. In these days with computers and CAD programs for them, this problem should have never happened! I never had any issues like this with my jeep or my GM vehicles. Shame on Ford! If Ford wants me to ever purchase my 5th vehicle from them, they are going to have to man up and help me and other hard working Americans pay for their mistakes.
Reviewed April 25, 2013
Ford has been selling these trucks with full knowledge that there was something wrong with the oil cooling system. We took ours in with only 93,000 miles and complete maintenance records, for the 90,000-mile check-up and were informed that oil had leaked into the coolant and vice versa. The truck is now at the dealers and the tab so far is $7,500. How do they get away with selling a truck with faulty oil cooling systems in the first place especially since they turned around and sued Navistar for the same faulty parts and won. Why didn't they change it out when it was still under warranty since they knew there was a problem? What recourse is there now except to make a lot of noise? We do think we've found a class action suit in Florida.
Reviewed Feb. 20, 2013
I have always bought Ford trucks and never had any issues until I bought this diesel. I have replaced 4 EGR coolers, 2 oil coolers, 1 high pressure oil pump, 1 radiator (due to excessive pressure in the cooling system that loosened the crimps on the lower tank), 2 coolant reservoirs, 1 back pressure sensor, 1 turbo and 2 EGR valves. I vacation each year towing a 34ft 5th wheel weighing 12,000lbs and the rest of the year it doesn't tow. It has had only one successful round trip out of six attempts and always while I was towing. I'm going to write it off in favor of a Cummins. No more Ford diesels for me.
Reviewed Feb. 9, 2013
I am having failed injectors at 130,000 miles. Maintenance was done on recommended intervals. The injectors that were pulled had the inlet screen totally gone. This is a defect in the injector. I am very unhappy that Ford knows there are problems with these motors but will make them good. My wife and kids were left on the side of the road waiting for a tow truck.
Reviewed Jan. 30, 2013
I bought a used truck and about 6 weeks later, it broke down on the highway. My truck has been in the service department for 2 weeks but they don't have an answer yet for the repair they have in the back and for the truck having an overheating problem.
Reviewed Jan. 25, 2013
My 2006 Ford F-250 SD has 112,000 +/- miles and I was recently told by the dealer (Hansel Ford in Santa Rosa, CA) that I needed to completely replace the engine to the tune of $16,000. I tried calling the Ford Motor Company and they basically told me that since the truck is out of warranty, there is nothing they can do. I have done some research and found that this engine was defective from the beginning of its launch in 2003. Ford has successfully sued the maker of the engine (Navistar) for all of the maintenance issues incurred.
Reviewed Jan. 24, 2013
I called Ford. My SUV would stall out after it gets warm; it would not start till it gets cold. I had work done to the inner oil heat pump in the motor; it ran great for 4 days. Then when I was driving, it got hot, lost all power, stalls, and won’t start until it cools. I called Ford. Different parts of Ford Company said the truck was made wrong in the factory and is to be fixed under a recall.
All the parts were made from the same place, but were just put in at a different factory. They said it was bad wiring harnesses; all the wiring is the problem pulling apart at different connections, pulling away from wire to plug in clips. It was just made defective bad materials. I have stalled in my SUV in bad places, on hills, pulling into parking lots, and fast moving traffic lanes; I had no power, brakes or steering. When the engine stalled, the SUV didn't have any driving power control. The SUV weighs over 10,000 lbs, has no ability to control that uses the engine power to stop, turn, move out of the way of other traffic stop lights and all turn signs.
Reviewed Nov. 27, 2012
2005 Ford F-350 Super Duty XLT pickup - I've recently discovered a cross member supporting the pickup. The bed has rotted out and is jumping, moving around and going over bumps when turning. I bought this truck brand new in 2005. The paint around one wheel well is bubbling and breaking open, indicating a start of rot in the pickup bed. With only 79,000 original miles and 7 years, this shouldn't be happening. This truck has the electronic 4-wheel drive switch in the dashboard. It can go into 4-wheel without locking the hubs. This mechanism has now failed for the third time since I've owned the truck due to a supposed vacuum problem. The first time was with less than 36,000 miles on the truck so a dealer repaired under warranty.
If Ford used inferior materials in the fender well construction of the pickup bodies and used poor materials in frame elements, Ford should make good on repairs and publish a recall list or a notice. Not many years ago, Toyota faced a serious problem in areas subject to winter weather and the use of ice melting chemicals. The frames under the Tacoma pickups rotted to dangerous levels. Toyota recalled all the vehicles from those states and bought back the trucks from the owners at whatever value they had maintained. Ford should do a recall and fix these problems.
Reviewed Nov. 15, 2012
I purchased a 2007 F350 in Nov. 2010 with 50,000 miles on it. Now with 78,000 miles, the transmission has gone. I will not advise anyone to purchase a F350 and I have learned my lesson (buy Chevrolet).
Reviewed Oct. 23, 2012
We have a 2009 Ford F250, which completely died as my husband was traveling on a major highway at 75mph with several big tracker trailers traveling beside him. Luckily, my husband was not pulling the 31-foot trailer he normally pulls to work. Luckily, he was not in a wreck trying to get his Ford Truck off the freeway when it died on him. I called Ford Motor Company and asked, "Why have you not sent a recall out for this, my husband could have got killed on the highway when his Ford truck died?" Ford Motor Company said all they could do was make a report of my complaint.
I have read many complaints on the Internet that this has happened to hundreds of people. These people also said they called Ford Motor Company and it was just a waste of time, that Ford Motor would not do anything about it. I also saw that several people are in a class action lawsuit regarding this exact issue with Ford Motor Company. What does it take to get Ford to make a recall; does somebody have to die first?
Reviewed Oct. 8, 2012
I have a 2005 F350. First, the brakes are bad with only 54,000 miles. Now, the fuel injection control module went bad. Like I said, it has 54,000 miles. Why isn’t there a recall on these? I have always owned Fords, but never again. What a hunk of **. Shame on you, Ford.
Reviewed Sept. 10, 2012
The wheel wells are rusting out on my husband's 2006 F350. I have been talking to numerous other owners; they also have the same problem. Also, I looked at many chat sites and other people have the same problem. Ford put foam between the sheets of metal and it retains moisture and it is not covered by Ford. After spending $60,000 for a truck, this is a rip off. I feel that Ford should repair this problem since it is a fault of theirs.
Reviewed June 3, 2012
I bought a 2005 F350. Low oil pressure twice, EGR twice, then injector problems. The next was a blown head gasket that ruined the motor. When I called Ford customer service, it was a waste of my time. These people were already programmed what to say. I already have $14,000.00 in my cost plus now needs a motor. I just left the truck parked, it's cheaper not to drive than drive. You should normally have to back up what you sell or most of us do. What makes Ford any different?
Reviewed June 1, 2012
2005 F350 alternator fire - I had driven to an out-of-town funeral, 180 miles, with four small children and when I began pulling in the driveway of my destination, I noted smoke coming from the engine. I yelled for help from my family and pulled children from the truck. It was also 9:00PM and could have left us stranded in the pines and caused a fire in the local forest had this not been in the driveway. The flames were approximately a foot high over the alternators. After extinguishing them, we noticed one of the alternators was not turning over. The truck F350 only had 36,000 miles when I bought it and now, when this occurred, only has 50,000. I was wondering if there has been any recalls? Thanks so much.
Reviewed May 15, 2012
Ford 350 Turbo Diesel problems, with 60,000 miles on, with fuel injection, turbo, squeaky pulley problems. I had the problem to the end of my warranty and after, and Ford will not fix the problem because it's not under warranty. Until now, the same story: squeaky belt, smoke from turbo and fuel injection system. Ford prolongs the problem until warranty runs out. I see more and more Toyota trucks on the road. Can't wait to see Toyota build a dually.
Reviewed May 9, 2012
Our 2011 F350 Super Duty 6.7 diesel pickup stalled after only 13,000 miles. The fuel was pouring out from the engine compartment. It had to be towed to the dealership. After fixing what was leaking, the truck still did not run right and we informed that there was water and rust in the fuel filters and that the injectors and fuel pump needed to be replaced and was not covered under warranty. This truck was properly maintained and only fueled at our shop along with 6 other diesel trucks which had/have no issues with water or rust. We had our tank tested and no water or rust was detected. The indicator light never came on to alert us about anything wrong with the truck.
After researching this matter, it appears we are not the only customers with this problem. Ford knows about this problem and I find it appalling that they don't stand behind their obvious faulty engineering. I also find it amazing that Ford designed a system with a fuel filter, air dryer and water sensors and when that system fails, they blame it on the consumer. Obviously, by reading all the same complaints on this issue that we have, Ford decided to take the low road and screw the consumer.
Reviewed May 4, 2012
This is the 3rd time my turbos have gone bad on my $60,000.00 plus 2008 Ford F250 Super Duty Diesel. Ford is not standing behind this constant issue. I have researched this issue and it has been reported by many consumers.
Reviewed April 30, 2012
I bought my Ford F350 2005 in 2007. I don't even know where to begin. It's been in the shop since. I have put about 20,000 dollars into the truck for repairs. I tried to file a lawsuit and was turned down. I'm ready to get a personal lawyer to go after Ford. With Ford not fixing their mistakes, I don't think I or anyone I know will ever be buying trucks from Ford again. They need to fix this problem with the truck's engines so that they don't lose customers like us. Not at all happy with Ford!
Reviewed April 24, 2012
2005 F250 4x4 Ext-Cab Short Bed 5.4 Gas. I would like to know what Ford is doing about the endless complaints about the death wobble on the Super Duty Trucks? Also, under the bed is rotting. Truck is well taken care of and only has 33,257 miles on it! I really like my Ford but I think the rust should not be that bad, and they should pay to have the death wobble fixed!
Reviewed April 23, 2012
2005 F-350 6.0 Diesel - I was driving through a mountain pass and the truck began blowing grey smoke and lost all power. Luckily, I was going downhill so I was able to make it to the bottom, where it finally started running again. I made it home and had a mechanic look at it. I had to have the fuel injector control module replaced at a cost of $800.00. The mechanic stated this would only be the beginning of the problems with the 6.0.
Two weeks later, I took it in for some brake work and found that the majority of the brake system needed to be replaced. Luckily, my cousin manages a brake shop and gave me parts at his cost - still ran up a $650.00 bill. I did buy this truck used with 112000 miles on it. It has 115000 now. I have been a Ford owner in the past and was not too concerned about reliability. Wish I had done more research into the 6.0 motor and all the major issues that it has had. I traded a Dodge 2500 Cummins for this truck. Wish I had the Dodge back.
Too bad, Ford will not own up to the problems with this motor. The Ford dealership where I live stated this motor is a mainstay in their shop. Hard to trade a truck that nobody really wants to buy, so I am stuck with it. It is too bad that consumers have to wonder if they are going to make it to their destinations whenever they take off in a vehicle that has this motor. I bought it to tow my toy hauler, the problem is I am worried to go too far from home with it. Looks to me like Ford does not mind the black eye over this motor. People are still buying their vehicles, and that is their bottom line.
Reviewed April 22, 2012
While traveling in Florida, recently my 2005 Ford F-350 (60,118 miles) diesel engine truck started blowing black and white smoke from the exhaust pipe. The local Ford dealership made the repairs (replaced EGR value, oil and EGR cooler) at a cost of $2,974. This is the latest in the growing number of mechanical issues with this vehicle, which is turning out to be the most unreliable vehicle I have ever owned. I filed a claim with Ford Motor which was promptly denied. I try to keep cool on these types of matters. However, this is getting to be very frustrating. Ford evidently has decided their customers are not worthy of special consideration even when they acknowledge this 6.0 engine has ongoing issues.
Reviewed April 18, 2012
I bought an '04 Ford F-350 Harley Edition about a year ago. It had 99500 on the odometer. Immediately, I had it back in for an injector and a brake caliper. Now I found out the 4wd doesn't work and another caliper is shot and 4 injectors are bad. I wanted so badly to trade it but I can't get anything for it. Oh yeah, I forgot to mention. I also purchased a $2000 extended warranty that doesn't cover any of the repairs either. As far as I am concerned, Ford can go out of business if they won't help their customers out when they know they have issues with these trucks!
Reviewed April 16, 2012
I own a 2003 Ford F350. About a year after we bought it, we started having trouble with it backfiring and belching black smoke. We took it in to Archie Cochran (where we bought it) at least 3 times (that I know of, because my husband might have taken it in) for that to be taken care of. I have had it in here 3 times for the problem and the last time which was last week. They changed out a sensor and the turbo. I asked them several times was the problem taken care of and I was assured that it was and that the truck would pull anything anywhere. Well, this morning I took it to the nursery to get some plants and on the way back, going uphill on a small hill at 45 mph, it started again. The only thing in the truck was me, my mom and two plants. I was not pulling anything. So by this, I know it will not "pull anything anywhere."
It cost me almost $3,000 to supposedly fix the problem and it is not fixed. I don't have the money for me to keep taking it back and them finding something else to fix. I know this is over the 100,000 limit, but we were taking it in for this way before we hit 100,000. And every time we would take it in, they would say it was fixed. Obviously, it has not been repaired yet. I want my truck fixed and I don't think I need to be out any more money for it. This is getting ridiculous. I can't even drive it now for fear that it will stop on me. I also know that you are going to say that we bought it used but the people of Archie Cochran Ford assured us that there was nothing wrong with it and it would last 300,000 or more. Obviously they lied. And now Ford is taking the position that it was used and that it is over 100,000 miles. You won't take into consideration that this has been in several times before it hit 100,000.
I want my truck repaired because we have a 31 ft fifth wheel that we would like to pull but with this now, I can't even pull a wheelbarrow.
Reviewed March 31, 2012
My 2008 F350 developed a loud noise in the rear end. I took it to a Ford dealership, who informed me that the calipers in the rear were sticking and had to be replaced. I had bought the truck used from another Ford dealership, who claimed to have gone over the truck extensively. It was a one owner trade-in.
As it was over the mileage for warranty (about 45,000), I hesitantly bought an extended warranty. The dealership stated it covered everything except routine maintenance things such as rubber, oil changes, and such. The repair shop called me several days later and stated that the vacuum plates were rusted out. I asked how and they replied, "It's just a thin gauge piece of metal and many things could rust it out." They said this would not be covered due to the rust. They also said the warranty administrator declined to cover the calipers as she wanted the dealership to tear them down and only replace the non-working parts. The dealership told her they don't do that and she reluctantly covered the calipers.
The entire repair took a week, $1,811 ($311 covered by warranty and $100 deductible). After researching my problem, I see others have had the same issues, but Ford claims there isn't a problem. I believe as it is an on-going issue, that the dealership should have addressed it prior to reselling the truck. A truck company who calls themselves "tough" should use "tough" parts and cover them when they choose not to and they fail. I will be talking further with the dealership who sold the truck to us; though I am confident they won't do anything (they already made their profit).
Reviewed March 29, 2012
My 2008 F-350 6.4 diesel truck, stopped running and left my wife sitting on the side of the road with a trailer full of horses.This truck has been in the shop 10 times for almost the same thing. I notified Ford that the engine light will not go out. So now the motor is bad and they want to short block the motor for $12,000 out of my pocket. They said there is nothing they can do because it has 106,000 miles on it. But I had just had it in the shop at 98800 miles and they said that it was fixed. Now we paid $46,800 for a truck that the motor is in a box, in the bed of the truck. It's worth nothing. But the dealer wants to sell me a new truck.
Reviewed March 29, 2012
Diesel engine problems with my 2004 F-350: First, the turbo went while still under warranty. Then the EGR cooler was replaced under warranty. The warranty ran out for time but still well under mileage. I took the truck to Florida on the way back to MA. The EGR cooler blew in S.C. I drove back to MA and sent the truck by ramp truck to the dealer. It's $4700.00 to repair. I decided to have small diesel shop repair and bypassed the EGR system.
Then the problems started. Fuel injection module went, and I had small diesel shop repair. Then shortly after, fuel pressure control valve went stalling in the middle of the road. Again, small diesel shop repaired. I have had no help from Ford with problems, only runaround. How can Ford continue to do business like this? The latest problem is rear brake backing plate rotting through. Also, bed cross members are rotting through.
This truck is 8 years old, but I have always washed the underside of the truck, trying to stop this rot. It is not working! Again, how can Ford continue to sell these trucks without being responsible for their product?
Reviewed March 28, 2012
Transmission in my Ford truck went out at 55,000 miles. My ford dealer said, "Sorry, luck of the draw!"
Reviewed March 27, 2012
2002 Ford f350 - My Ford truck has a problem with spark plugs jumping out of the head. I had them helicoiled and everything was okay for now. When you hit a pot hole on the highway, front end shakes terribly. Everything is tight in front end, just big problem with the Ford. It's time to go back to Chevy. My last Chevy truck went 250,000 miles with no problems like this.
Reviewed March 20, 2012
I have 2006 Ford250. At 85,000 miles, dealer kept all services at proper times. Everything that is on this forum; EGR vfuel injectors gear box and fuel pump. We have spent at least $9,500.00 on this truck and still having problems. They should not be allowed to get away with this! I’m very angry and Ford says I have to deal with the dealer, they are independent. Who made the ** truck? Also, air bags didn’t work for 3 months before they got a clock spring for it. Power steering gear box and like I said above all of my maintenance has been kept up and at Ford only! I have a friend with problems too, 2005 6.0 35,000 miles issues not covered.
Reviewed March 18, 2012
I had a brand new F250 2002. After 60,000 miles, front end fell apart almost killing me after hitting a small bump in the road. It cost $800.00 to repair tie rod ends and ball joints. Also at 60,000 miles, a spark plug blew out of the insert. It needed to be rethread, but was under warranty. It totally looked like crap after only 5 years. It rusted out everywhere, right though the metal.
Also, I have F150 2009. It runs fine, seems to be well built truck. I also have a F350 2010. At 25,000 miles, front end was very wobbly. If hitting a small dent in road, it vibrates. I hope the same does not happen as with the F250 a few years ago. I may not be so lucky this time and do not want to be injured or dead. This is very unacceptable to have the same issue 8 years later.
Reviewed March 15, 2012
F250 Spark Plug Defect - I own a 2000 F250 SD Triton V10. In 2007 the number 9 spark plug ejected while driving, leaving me and my kids stranded on the road. I towed it to the local Ford dealership who gave me an estimate of $3800 to replace the heads or $450 to put the kit in it. I had the spark plug and wires all replaced and a year later, the number 9 blew. It has been a yard ornament ever since because I can not afford to continue to pay for the $450 kit, the $3800 new heads (that may eventually blow out the back of the engine), nor the $5300 engine. This is the best Ford has to offer?
Reviewed March 11, 2012
My transmission is sitting in the front yard out of truck that I did myself. My truck only has 71,000 miles on it. It is junk. I have joined a law firm to try to handle this piece of junk. I am still paying on it. Also, I replaced the injectors with no help from Ford. I am also calling the Attorney General. Take on a ride by sitting in the middle of my yard. It is a piece of junk. I am also taking pictures and putting in all papers that Ford has robbed a lot of people on these trucks. You will be hearing more. I own my own trucking business and have put a word out. How would you like to still owe money on a truck sitting on your front lawn and won’t move?
Reviewed March 2, 2012
The truck (Ford 1995 F350 7.3 Turbo) was purchased with an extended 7-year unconditional bumper-to-bumper warranty. Within the first 3 years, 3 glow plugs, 7 glow plug relays, 1 fender light (red) was broken. Apparently the unconditional warranty covers the pistons and the block only. I had a fuel leak, I went back to Ford and was quoted $5000 for a 9-hour labor (quote cost me $170 plus taxes of $200). I changed the mechanical fuel pump ($150) and my labor was 1.5 hours. The fuel was still leaking. My truck started shutting off when partially warm, Ford quoted $18000.
The smell of fuel was bothering my wife and kids. I examined it myself, replaced the intake assembly ($475 plus tax). My labor was 30 minutes. No more leaks! Then a new problem. When the truck shifts into 3rd (auto), the engine lugs big time at low rpm (overdrive also). I did some research and unplugged a wiring harness between the turbo and the top cover (right side). I think it sends power to a computer that controls the exhaust valve in the turbo (for faster warm up time). So far no more lugging.
My brother has a 2002 Duramax dually. He hasn't touched the engine, but everything else has been replaced. The frame and body are in much worse shape than mine, full brake job every two years. I've done one full brake job on my Ford and one ball joint (the bigger one) twice in one month. Both trucks get a solid 18 mpg (cdn) pulling 18,000 lbs on the fifth wheel (even with the pop can, Duramax is shifting steady and screaming/rattling up the hills). Both trucks are equal in power form; a dead stop until full speed and anywhere in between (empty), over 80 km/hr; both trucks take 1/2 km to stop.
My Ford will pull 18,000 lbs in mountains at full speed with ease, the Duramax will not go over a buck twenty - who knows?!
Reviewed Feb. 29, 2012
Engine Failure: I bought a 2008 F350 SuperDuty in October of 2007. At 500 miles, the steering gear went out and again at 50,000 miles. The radiator went out at 12,000, 20,000 and at 75,000 miles. At 96,000 the turbo went out and again at 120,000 miles. The truck also began smoking periodically at 90,000 miles and Ford could just not figure out what the problem was till the warranty ran out, and at 104,000 miles, they told me that the EGR coolers had gone out and I was looking at $4,200 to repair. Ford was willing to cooperate with $900, but that I also needed to replace the oil cooler.
Well, I just repaired it on my own and I still have the truck. The truck also averaged 2 weeks in the shop each time it was in and did 3 weeks the last time it was in there for Ford to check it out. I went out and bought a Duramax and it now has 25,000 miles and has been in the shop once and was returned to me in 2 days. Thank you, Ford, for making me into a patient consumer. The people at GMC were elated that I was not bugging them for my truck. Ford Tough? Whatever! I will just stay with GMC; they stand behind their product. These are just the biggest problems I had with my Ford, not the only ones.
Reviewed Feb. 29, 2012
On January 28, 2012, my husband took our truck in to get the fuel filters changed. I dropped my husband off to pick up the truck and he hardly made it home. He looked under the hood and there was diesel all over the motor. It had stalled twice coming up the hill.
We took it back on Tuesday and paid for the tow out of own pocket. There was deseel literally pouring out of the tailpipe as the towtruck driver was winching the truck up onto the flatdeck. It stayed there a week they said they'll might have to go through their insurance. We said okay as they didn't know what was wrong so they towed it to a Ford dealer.
He started it up and it ran away on him as there was no communication between the Midas and Ford. He had to take the aircleaner off and use a rag to stop it. Now according to the Ford diesel mechanic, it's not Midas' fault and that the fuel is contaminated. We had our truck towed home on Saturday February 25, 2012. The top of the motor is in parts.
Now can somebody tell me that when you drive a truck in running that's running fine and end up towing it home, is right? We need some answers and can we take them to court? By the way, the fella that changed the filters did it wrong and he's not a licensed diesel mechanic.
Reviewed Feb. 29, 2012
I have an '06 Ford F350 Crew Cab 6.0 4x4. The truck has always seemed to have a problem when switching from 4wd back to 2wd. Ford Dealer (Rockwall, TX) basically said, if it does not switch back to 2wd to put it in reverse, drive backwards and tap the brakes a few times... And up until this past weekend, this has worked, still not sure why I should have to do this just to get it back into 2wd, but did it anyway. So this weekend, as I pulled out of my gate onto the shoulder to lock the gate, I noticed that the ground was still moist from the previous days rain. Not wanting to get stuck on the shoulder, I simply put the truck in 4x4 high on the dash selector, put it in drive and pulled back out onto the road. Once on the road, I put the truck in N and flipped the selector back to 2wd, but the light indicator still read 4x4. So I did the normal routine of backing up, tapping brakes and going back to Drive, but it would not kick out of 4x4 high.
Only going 3 miles down the road to the next exit, I just stayed on the service road thinking it would kick back into 2wd. About 2 miles down the road, at 50 mph and with the selector set to 2wd, my truck decided to commit suicide by kicking down into 4x4 Low. The moment it happened, my rpm raced up to over 4,000 and I immediately pulled over. Once again, I went through the ritual of back and forth trying to get it out of 4wd Low to no avail. Finally, drove the last mile at 15 mph to the next exit to get out and look at the truck. Once I turned the truck off, checked everything, got back in and truck would not start.
I called the tow service, who came out and got it to restart, but now, it had a loud noise from engine, which he immediately shut down. The tow driver even made the comment that there were no warning lights or indicators on except the 4x4 Low light even though the dash selector was still in 2wd. The irony, the tow driver turned the key on to put it into neutral to pull up on the flatbed, when he got it half way up the trailer the truck finally kicked back into 2wd. I might laugh if it were not so tragic. Now, Ford says for $13,000 they can revive my truck. But can not get a therapist to tell me how much it will cost in therapy to keep the truck from trying to commit suicide again.
Reviewed Feb. 28, 2012
When I purchased my truck, with me being its second owner, the dealer said the EGR and oil cooler had already been replaced, and it would not have the prone problems. I did not know much about that 5 years ago. It looks like now, every truck has this problem. I just had the truck in at the Ford dealership with an estimate of $4,000.00 to fix. They say it is normal for this to happen, but the dealer will offer you Ford replacement parts, but say it could happen again, then after market parts from bulletproof, if you don't want it to happen again.
I went online and found out this problem is so huge. I can not believe the damage to the motor this can cause. The entire 6.0 liter motor needs to be recalled. It has so many flaws that will cost the head gaskets $10,000.00 fix, and the oil cooler will fry the bearings. It is cheaper to buy a new engine, rather than fix it, and fry the EGR cooler, causing hydro lock motor, and cost more than $4,000.00 with no guarantees. This engine is the biggest lemon! I can not believe a recall has not been issued with all the complaints, and thousand of broken engines! It looks like Ford's service department is making good money fixing this nightmare!
Reviewed Feb. 23, 2012
I asked Ford Motor company to replace the truck due to engine problems, and they refused. I will look into a class action lawsuit.
Reviewed Feb. 18, 2012
2004 F-350 traded at 53,000 and after 6 years of fighting with Ford. I had a "normal" oil leak from day one that could not be resolved, EGR, injector, high pressure fuel pump failure, etc. Ford is not going to help you no matter what consumer agency you report them to. The only option is to sue. I joined the class action lawsuit with **. Search for 6.0 F350. Also, I recently found this guy on YouTube **. This guy seems to know a lot about these trucks and how to fix them permanently; it may be worth checking out if you can not trade or sell the truck. There are just too many of these trucks that are lemons and Ford is not going to compensate consumers until the courts make them. I even tried to get the local media involved without success.
Reviewed Feb. 18, 2012
First, it was the traction control was told traction control could not be turned off. I make my living in the bush, I've been stuck a few times after that I parked it and used my Dodge. Winter sucked get stuck in 4 inches of snow on flat ground. I went to 3 different dealers and they said that's the nature of the beast. It's not a beast if it can't go off the road. Finally, the 4 dealer fixed it Jan. 5 and also mentioned about the high idle, not working right that part is still like that.
When - 15 (5 degrees). When I start the truck and let it run for 10-20 minutes, I put my foot on the break a normal diesel will go down to normal idle not stay at 1200 rpm put in gear drive 6 miles through town many stop lights and every time I have to put it neutral and if I don't the back tires are spinning while the front tires are skidding. Not a safety feature I'm looking for and again their goes $200 again just for them to say that's the nature of the truck I'm glad they didn't say that when my box was coming apart. I bought the truck new in June 2011 and not happy with Ford. Always had Dodge diesels but wanted to keep businesses in North America not Mexico? Already been looking to trade but even Ford said would lose $25000 to get in to an f150 in 9 months.
Reviewed Feb. 10, 2012
I bought a brand new 2007 F450 Super Duty for my business. About 15,000 miles into using the truck, it began to sputter and had no power. I took the P.O.S. to a Ford Dealer (Cavalier Ford) the same place I bought the P.O.S. The service dept. said it would take a couple of days to find out what was wrong. A couple of days later, the dealership called and said the "liner" in the fuel tank had dissolved and corrupted the fuel system.
This new P.O.S., still in full warranty, sat at the dealership for over two weeks. I was not offered a loaner truck. My employees and I were out of work the entire time my truck was in the shop and the dealer said that the repair is not covered under the warranty because the fuel is diesel and it dissolves the liner. They charged me $1,600 and more than two weeks loss of business to repair.
Why does the fuel tank need a liner? I could have purchased a new plastic tank for $200 and installed it myself in a shorter amount of time. What’s more, I found out this problem has been happening for several years but Ford will not correct the problem or cover the costs of the repairs. Thanks Ford, quality is job none and you may not honor your guarantee but I can guarantee I'll tell as many people as possible about the P.O.S. you’re selling to the public. These are poorly built and dangerous vehicles with too many problems to list.
Reviewed Jan. 31, 2012
I have a 2001 F-250 Super Duty. I understand that I live in the northeast, but after 50 thousand miles, the decay of rust was so bad that I have spent thousands of dollars trying to cope with it. It's not the body rust I am worried about; it's the extreme rust on the frame. This is a truck which sole purpose was for pulling trailers, working a farm, and for heavy duty applications. The truck was also garaged part time.
At this point, I'm worried about hauling a ten-ton load of hay on it. I tried writing to Ford, stating my complaint that the rust is premature and a safety risk is involved. They said they didn't want to bother with it. An authorized dealer could have examined it for them. This is the last Ford I ever buy. Sorry, but if you take pride in a product, then you should be held accountable for it. My mechanic says this is the last year to drive it and it only has 80 thousand miles. Pathetic!
Reviewed Jan. 30, 2012
2005 F-350 6.0 li diesel 4x4 Harley Edt. has had a lot of problems with the breaks. Front and back will ride when a trailer is hooked up. They have got so hot I can't put my hands on the rims. The dealership replaced my back rotors and calipers for $800.00 just 500 km outside of warranty. Great. I had my front rotor break in half. FICM went last February. Now it has gone again, a year later and another $900.00 bill. Back up sensors have failed. Wrench light has come on and off by itself. I had to get the back bumper repainted after 2 years. Now there is more rust than paint and just barley 15 mpg. And if could go on. Don’t think I’ll buy a Ford again.
Reviewed Jan. 27, 2012
I have a 2010 f-250 super-duty 6.4 diesel at 1,600 miles, the engine needed to be replaced with a long block and after 26,000 miles 4 injectors went bad and filled the engine with fuel. Ford wanted the dealer to rip the engine down from the turbo to the high pressure fuel pump.The dealer, Smith motor in Washington, NJ said there should be no problem.
All should be covered under warranty but Ford said no way it's the owner's fault and he is responsible for the repair. The fuel filters and oil filters have been changed on a regular basis and at no time has the water/fuel indicator gone on alerting of any problem. So why should I be responsible for any repair?
Ford F-250/F-350 Company Information
- Company Name:
- Ford F-250/F-350
- Website:
- www.ford.com
