Concord Auto Protect vs. Nova Warranty

Compare coverage, cost and reviews

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Written by Matt Zane
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Edited by Jon Bortin

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    Concord Auto Protect and Nova Warranty both offer extended car warranties that protect you financially after your manufacturer’s warranty expires.

    While they offer similar services, there are some differences between the coverage they offer, the cost of their plans and the additional benefits you get. We’ve analyzed both companies to help you decide which is the right fit.

    We recommend Concord Auto Protect to buyers looking for flexibility. With more plans to choose from than Nova Warranty, Concord allows drivers to tailor coverage to suit their needs. While its premiums are higher, plans from Concord offer strong protections on essential components and month-to-month contracts, making it a good option for those who prioritize customizable coverage.

    Nova Warranty is best for buyers who want the lowest premiums. Quotes from Nova are lower for both the basic and premium plans, which makes it a great choice for those who don’t want to spend too much out of pocket to find coverage.

    Concord Auto Protect vs. Nova Warranty coverage

    Plans from Concord Auto Protect and Nova Warranty offer varying levels of coverage for your vehicle's parts and systems.

    Concord Auto Protect coverage

    Concord Auto Protect offers three extended auto warranty plans: Powertrain, Advanced and Premium.

    • Powertrain covers six items including the engine, transmission, drive axle(s), electrical system, cooling system and brakes.
    • Advanced expands the Powertrain coverage to include all-wheel-drive/four-wheel-drive components and steering components.
    • Premium, the most comprehensive plan, protects everything in the first two plans and adds coverage for heating and air conditioning components, fuel system, anti-lock brake system (ABS), high-tech electronics, turbo/supercharger and front/rear suspension.

    Nova Warranty coverage

    Nova Warranty offers two plans: Nova Powertrain and Nova Superior.

    • Nova Powertrain covers essential components, including the engine, transmission, drive axle, electrical systems (like the starter and alternator), cooling systems (like the radiator) and brakes.
    • Nova Superior provides more comprehensive coverage. It includes everything in the Powertrain plan plus components like turbos and superchargers, all-wheel or four-wheel drive, suspension systems, steering, air conditioning and heating, fuel systems, anti-lock brakes and high-tech electronics (like factory-installed GPS).

    Both plans include roadside assistance, towing, rental car reimbursement and trip interruption coverage.

    We’ve broken down what’s covered under each of the companies’ plans below:

    » LEARN MORE: What does a car warranty cover?

    Concord Auto Protect vs. Nova Warranty cost

    The cost of an extended auto warranty can vary significantly based on several key factors. Vehicle age and mileage are typically the most influential factors — newer cars with lower mileage generally cost less to cover than older vehicles with high mileage. The make and model of your vehicle also impact pricing, with luxury and high-performance vehicles usually commanding higher premiums due to more expensive repair costs.

    Additionally, plans with comprehensive coverage cost more than basic powertrain protection. Plans may also be more expensive depending on where you live.

    We gathered quotes for different vehicles with varying mileage to give you an idea of how prices compare between Concord Auto Protect and Nova Warranty. The prices below are for each company's lowest-tier plan unless otherwise noted. Keep in mind that coverage for these plans varies, so it’s not an exact apples-to-apples comparison of value.

    Nova Warranty quotes were collected based on its shortest contract period, three years. We received quotes for the Nova Powertrain plan.

    Concord Auto Protect vs. Nova Warranty policies

    Concord Auto Protect is available nationwide and provides a 30-day money-back guarantee to all customers (provided no claims have been made during that time). Customers can choose any ASE-certified mechanic, as well. All Concord plans have a waiting period of 30 days.

    Nova Warranty allows you to cancel your plan at any time. If you cancel within 30 days, you can receive a full refund. After 30 days, you may qualify for a prorated refund based on the time remaining in your contract.

    Concord Auto Protect vs. Nova Warranty additional benefits

    In addition to coverage for mechanical failures of your vehicle's parts, Concord Auto Protect and Nova Warranty offer a few other benefits.

    All Concord Auto Protect plans include 24/7 roadside assistance (up to $120 per occurrence), trip interruption insurance (up to $50 per day for up to three days when more than 100 miles away from home), dead battery service, towing, locksmith service and rental care reimbursement (up to $225 and a maximum of three days). Plans are transferable and typically last three to five years.

    Nova Warranty benefits

    Nova offers several added benefits with its extended auto warranty plans:

    • 24-hour roadside assistance covers services like towing, fuel delivery and more.
    • Rental car coverage helps you stay on the road while your vehicle is in the shop.
    • Locksmith services assist if you're locked out of your vehicle.
    • Out-of-gas assistance offers help if you run out of fuel.
    • Dead battery assistance including jump-start services when your battery dies.
    • Trip interruption coverage reimburses you for lodging and meals if your vehicle breaks down while traveling.

    Concord Auto Protect vs. Nova Warranty reviews

    For an honest assessment of customer satisfaction, let's examine what actual policyholders say about Concord Auto Protect and Nova Warranty.

    Concord Auto Protect reviews

    Some Concord Auto Protect reviews reported excellent customer service, a smooth purchasing process and competitive pricing. Some highly recommended the product.

    • “Two claims have been approved by the staff at Concord Auto Protect. The process was easy and they paid for the repairs in full. I can not complain about anything because they did their job. I would easily recommend them to others that are looking for a car warranty company to use that is priced fair.” — Dylan from New York

    Other reviewers complain about delayed claims processing, unresponsive communication and denials for covered repairs.

    • “My vehicle has been in the shop for 53 days since the initial claim process began and like many others I call nearly every day and email every day and get nowhere.” — Keith from Michigan

    » SEE FOR YOURSELF: Concord Auto Protect reviews

    Nova Warranty reviews

    Customers have mixed experiences with Nova Warranty. Positive reviews highlight that the representatives are professional, respectful and helpful in explaining coverage options. Many customers appreciated prompt claims processing and direct payments to repair shops.

    • “Recently had a repair done on my Range Rover Sport HSE. They paid for it right away with no hassle, all they needed was a diagnostic and invoice from my dealer, they even paid for my rental car although I did have to send the receipt but they reimbursed me which wasn't too big of a deal and they sent it right to my card. Highly satisfied with their service!” — Roger from New Jersey.

    Some reviewers expressed significant dissatisfaction, citing poor customer service and unmet expectations.

    • “Getting in contact with NOVA claims department took way too long, I had to call the original person who signed me up in order to get a call back. After she called I was contacted, very poor instruction on how to submit a claim.” — Diana from California

    » SEE FOR YOURSELF: Nova Warranty reviews

    Bottom line: Concord Auto Protect or Nova Warranty?

    All things considered, what kind of driver is each provider best for?

    • Concord Auto Protect is best for car owners seeking longer policy terms and broad availability of repair facilities.

    • Nova is best for drivers seeking reliable coverage for all types of cars, from daily drivers to exotic sports cars.

    If neither sounds like a good fit, or if you’d simply like to see more top-rated providers, check out our other picks for the best extended car warranty companies.