
Chevy Impala Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Chevy Impala
The Chevrolet Impala is a full-size car that was manufactured from 1958-1985, 1994-1996 and from 2000 until present. Read more Chevrolet reviews to learn about other models.
Chevy Impala Reviews
Filter by Rating
- (22)
- (9)
- (22)
- (66)
- (129)
Popular Mentions
- 4,948,604 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,948,604 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Sept. 23, 2011
I bought a 2006 Impala in January of 2007. Having owned 3 Pontiacs that I loved, I was determined to buy a GM product. The size of the car is great, I love how everything is laid out in the car. However, there are very few mechanical parts on this car that I have not replaced. I have paid almost the same amount in repairs that the car cost when I bought it. From tire pressure sensors that won't last, to water pumps, you name it and it has stopped working on this vehicle. The sad thing is to read all of these issues and see other people having the exact same problems and then have GM tell you it's normal wear and tear. I've owned several cars. This is not normal. GM, get some pride back in your vehicles. Own up to your mistakes and do some recalls. If it's defective, replace or repair it. A 5 year old car that has been taken cared of should not be in the shape my car is in now.
Reviewed Sept. 22, 2011
I bought a used 2008 Impala with 16,000 miles on it. I wish I would have researched cars and looked on several sites before my purchase. First issue is the windshield wiper sprayer went out. Second issue, the transmission started jerking when stopping and going at lights. It just seems to be intermittent, some days worse than others, sometimes doesn't seem to happen and others all day long. Then, almost exactly at 100,000 miles, after warranty, the fuel pump went out (800 miles later). Now another check engine light went out. My husband says it has something to do with emissions and I can still drive it. Now, just this morning, on my way to work, while driving through a 20mph school zone, a message and bell came on that said engine - "power is reduced" - and it was. I pulled over, turned it off and restarted and had power again.
Reviewed Sept. 15, 2011
2002 Chevrolet Impala LS has given me many problems. They are as follows:
1. The fuel pressure regulator on the fuel rail had a ruptured diaphragm and was allowing raw gas to be sucked into the vacuum lines. The engine would stall and gas smell was prevalent. The vehicles has 36,500 miles and not covered under warranty. It cost me $75.00 for the part and I installed it.
2. The catalytic converter plugged up causing loss of power. After replacing the catalytic converter myself, I found out about the extended coverage of the defective catalytic converter and was reimbursed by Chevrolet.
3. At about 80,000 miles, my miles per gallon went down. I noticed that I had no overdrive gear (4th gear). After extensive research, I found out that the 4th clutch and hub in the 4T65E hydramatic transmission was not heat treated for several model years and that the splines eventually strip off the end of the shaft. I replaced the 4th hub and clutch along with new solenoids and a special updated valve in valve body myself. I spent $700.00 in parts and tools, and it took me two days, not including the research. The trans shop wanted $2,200.
3. The engine would not warm up in cold weather. I replaced the engine coolant thermostat as it was stuck open.
4. The front brake rotors warp easy and should be replaced with premium rotors that are thicker.
5. The alloy wheels corrode where the lead wheel weights were installed by the factory. They were supposed to use coated wheel weights. A new wheel cost over $200 with shipping. The rim leaks caused by corrosion are a problem.
6. The heated driver's seat quit working. The wiring pulls away when kneeling on the seat causing a malfunction.
7. There was oil leaking onto the top of the engine that was caused by improperly torqued plastic manifold bolts. I replaced the upper and lower manifold gaskets and saw no problem with the old gaskets. I tightened the manifold bolts slightly beyond specifications. No leaks as of yet.
8. The exhaust resonator rusted out at weld seam. The rest of the exhaust system is still solid at 103,500 miles. The catalytic converter pipe had been replaced 20,000 miles earlier.
9. The O2 sensors were replaced. They were causing idle to increase and decrease.
10. One of the horns quit working. I have not replaced it. It quit working at about 60,000 miles.
11. While under car, I noticed the rusty hydraulic brake lines. Why are manufactures still using steel hydraulic brake lines that rust away causing loss of braking?
12. Another new problem is coming on. When pressing radio button to customize settings on the RDS type radio, it won't work at times. At times, the A/C won't turn on. At times, the engine cooling fans won't turn on. At times, the automatic door locks won't unlock or lock when moving shifter. I am suspicious of faulty BCM module.
Reviewed Aug. 30, 2011
After nine long months of struggling to get to and from work, I was finally able to purchase a car.
In February of 2009, I purchased a 2007 Chevy Impala. Very proud moment for myself and my two children. Probably eight months into our new purchase, passenger side window was let down and I was unable to let it back up.
Car was taken to Chevy dealership and they beat the crap out of my door, enabling to get it back up. Not to mention that it was raining and I had to drive to them. They didn't charge me for this quick fix but they told me the part that I needed for the door was gonna be 19 bucks, but that doesn't include labor. So I had to threaten people not to touch my window.
Soon thereafter, I began having problems with my car making a clicking sound when I went to start the car. It would start and I could only drive to one, maybe two places before it wouldn't start again. I have been stranded with my kids way more than I care to count.
I've taken this care to several mechanics who I've had to pay to make a diagnosis only to keep having the same problem. I've had the starter replaced, problem still not fixed. I've been told several things it could be. I'm sick and tired of playing the guessing game with this car. I've had my battery replaced only to find out that the battery was good. I've had to leave my car overnight in a store parking lot in order to let it rest and hope that it restarts upon return, which it did.
I'm limited to where I can go. I work for 12 hours then home--only. Store then home. I go where my car can sit for a while so I can have a chance going somewhere else. Right now, I'm being told that there are problems with the computer, not communication with some part of the car that starts. I know this is gonna cost an arm and a leg and maybe my firstborn child.
I was stranded yesterday and called to get a tow. They heard my children and basically told me to call someone to come get us because they couldn't accommodate children who require a car seat.
**! I am at my wit's end with this car. I'm tired of being stranded, I'm tired of paying for a car that I can't drive. I'm tired of not knowing what is wrong with this car. Had I known I was gonna go through all of this hassle, I would have gotten a foreign car.
Reviewed Aug. 29, 2011
My 2006 Impala had transmission problems. At 32k miles, the transmission went out. Chevy went ahead and replaced the transmission. At 64k, the transmission went out again. They would not replace it for free. I had to pay a $500 deductible. I'm now at 82k. I need to replace the front wheel bearings. And I'm dreading to hit the 96k mark because of my transmission!
Reviewed Aug. 25, 2011
This is not a complaint against the dealership because they were great. I just wanted to make a comment to Chevrolet company because I have a 2011 Impala, which I like very much. However, the headrest that is in the middle of the backseat causes a blind spot from seeing clearly out the back window. What I want to know is how can I get it out of there with no cost to me? It's very dangerous because you don't get a full view out of the back window. I travel a lot and I don't like to rely on my side mirrors.
Reviewed Aug. 24, 2011
The passlock security system has been locking the 2004 Chevy Impala ignition system off. It will start after a series of waiting. But how long will this continue until it doesn't start at all? My family has been stranded for hours waiting for the system to 're-learn'. There is no reason for a vehicle to have a system like this only to put families in jeopardy.
So far, it is emotionally exhausting when a car won't start and your family is stranded just because of a factory security system forced on buyers. This is a major safety issue. The security system is actually working against the car owners and not the other way around. Read Impala forums or any other related sites under GM Passlock issues and you'll know that there are many of us.
Reviewed Aug. 23, 2011
We own a 2008 Chevrolet Impala. Since the spring of 2010, the back doors would not unlock or lock with the auto key. The driver's door also does this now. Our Chevrolet dealer went out of business, so it took me several months to call one. They said it would cost at least $175.00 to look on the doors. I couldn't do that. I sent an email complaint to Chevrolet in August 2011. They had me take the car to the authorized dealership to have an analysis done. We do not have a warranty on the car so we paid for the process.
Chevrolet had a District Specialist call my wife and discuss what was wrong and what the dealership found. They then called the dealership and called my wife back. They said the car didn't have a warranty and had too many miles on it. She explained to them that the miles had nothing to do with a defective part. The dealership said this was a common problem. They told her there have been no complaints on this car (meaning an Impala) and they would not make an exception to this (even though they can), so therefore they would not cover the expense. They would make a note that we disagreed with their decision.
Our back doors have to be manually opened all the time and the driver's door when it decides not to work. This is a defective part. We did not cause the problem. We are filing a complaint with them and expected assistance. This can be a safety issue. I don't see why it should be the judgment of one person. How do they know without issuing a nationwide request for this problem to be sent in?
Reviewed Aug. 22, 2011
My rear driver's side car door, on my 2008 Impala, broke even though the car is used only by me and I rarely used the back doors. I believe it is due to faulty parts. Chevrolet tried to charge me $323.00 to fix the lock because they said that the car had too many miles on it. I disagreed because mileage has nothing to do with door locks, especially unused door locks.
I feel the company is at fault for installing poor parts on their cars and they shouldn't consider mileage a factor on a part of a car that has nothing to do with miles. And now I'm stuck with a car, where I can't even use the back seat unless I crawl through the other side and manually unlock the door. That's unacceptable for a newer, mid-priced car!
Reviewed Aug. 13, 2011
I purchased a used 2004 Chevy Impala in 2005. It had 20,000 miles v6, loaded. I LOVE it! After a couple of years, it just started falling apart. A lot of it is electrical. My windows, I have replaced the switch 3 times; I then realized it was in my wiring and not my switch. Therefore, I can't roll my windows down at all. Next, sludge in radiator made my car run hot. I was out of town, 2 hours away from home by myself in a big city. I am a female and it was right at sunset. I was so terrified I didn't know anyone in that city. My lights won't go off (ABS Light and Traction Light). My heater went out shortly after I bought it. The windshield wipers quit working as I was driving down the road in a bad storm.
Some screw kept coming out and therefore they wouldn't move back & forth. Speedometer and gas gauge both quit working. My CD player totally quit and would try and eat the CDs. The cigarette lighter at the back came out of the hole and detached. If you press the brakes in too hard, it makes a funny noise and does this gripping thing. It acted like you're about to lose brakes. Rear view mirror fell down for no reason, nothing was hanging from it. About every 2-3 days, my low tire pressure light comes on. The serpentine belt broke causing the car to lock up as I was driving down the road. The little wheels that turn the belt, I had to replace one and then a few days later, had to replace the same one.
I LOVE my car. I really do, but I hate the fact that all these things keep happening. There have been even more than this, I just don't have all paperwork in front of me. I think my car is beautiful and very spacious, it just doesn't work like a car should and **. Everyone I know with an Impala 01-07 has had electrical problems and windshield-wiper problems. It's really ridiculous. They need to make more recalls to fix their wrongs and make them right.
Reviewed Aug. 12, 2011
I have a 2007 Chevy Impala. Vibration in wheel, sensor light was on for tire, backlight in trunk hanging freely, stalling, engine rev up when pulling out, noise thumping when coming to a complete stop, and all other problems that the 2007 Impala Owners are having my car is having the same problems if not more. No one seems to know how to fix them.
Reviewed Aug. 11, 2011
I have a 2005 Chevy Impala that constantly has an issue with starting. For some unknown reason, the security notification will come on and then I will go into a store or a gas station and when I come back, my car will not start.
I have read hundreds of e-mails online about people having the same problems with their Impalas. There are quotes from $500 to $1,000 to fix it and then the so-called fix still doesn't fix the problem. This is not only frustrating, but shame on GM for not addressing this problem and making it a "recall" item, or at least providing some kind of compensation or cheap fix!
So many people are having the same problem and none of us have the money to keep trying to fix a problem that no one really knows how to fix, why it happens, or even how to prevent it from happening. I am so mad about this and just feel totally helpless.
Thanks a lot GM for nothing. You received your bail out when needed. It's time to help bail out the rest of us from an unreliable car!
Reviewed Aug. 10, 2011
I've owned a 2004 Chevrolet Impala for a few years, and I paid $18,000 for it (used)! I'm having several different problems with this car. Last year my check engine light came on; it was nearing inspection time, so while it was no longer under warranty, I took it to Firestone. After having a diagnostic test performed numerous trips back and several parts replaced to the amount of $1500, I assumed the car was fixed.
After driving 100 miles, I looked down and my check engine light is back on! What the **! They run another diagnostic test, and told me this time that it is something completely different! So, not having any more funds to get it fixed, the guy told me that he will reset the light, and if I can drive for another 100 miles without it coming back on, he will do the inspection for me. So, I drove it for a few days, and when I hit 100 miles, I went back and he inspected it. He gave me a sticker, and I was driving down the street ten minutes later, and it was back on! Needless to say it was a year later, and I am still driving it with the check engine light on. It is because I am a single mom, and I paid for it with my taxes. I can’t get it fixed or inspected until tax time again!
I am also having serious problems with my transmission slipping. Although I had over 150,000 miles on my car, I've read that these problems are very common with the Impala. Just recently my directional and my hazards have stopped working, as well as my passenger side window! Yesterday, I was leaving for work, and my car would not start. The radio came on, and the lights, but it was completely dead! My son jumped it and thinking maybe I had left a light on or something, but nothing was on! I also have a security light that comes on several times for no apparent reason! By the way, did I mentioned I have to take the key out and turn it around several times before it will turn to start the car? Does anyone else have a rear bumper that fills up with water every time it rains? I hate my car! Thanks for letting me vent.
Reviewed Aug. 8, 2011
My 2003 Chevy Impala ignition switch fails every 2-3 years. This part is faulty and should be recalled.
Reviewed Aug. 7, 2011
Own & bought 2002 Impala "new" have had nothing but problems with said model. Have taken the car in numerous times for an ongoing problem. Besides a couple of recalls ( this ones is persistent ) and has not been fixed. Yet I keep shelling out big time money, and the problem remains. Car fails to start (security light) and panel light indicator comes on..will not do anything. You wait 10min or so..& presto it starts like nothing is wrong..I'm at the end of my rope with this car. G.M. should own-up to this problem and issue out a recall.. there is numerous cars out there with the same problem & complaint.. I will never buy G.M. again!!!
Reviewed Aug. 7, 2011
I have a 2002 Chevy Impala that I bought 3 years ago. Sometimes it won't start, I have to wait 10 to 15 minutes before it would start. It almost always does this to my wife as she drives it the most. She gets mad at me for a defect that Chevy will not fix. According to all the others that have the same problem I am not alone. Please fix this problem or it's back to Ford we go.
Reviewed Aug. 6, 2011
My wife primarily drives our 2002 Chevrolet Impala, which has over 100,000 miles. Sometimes the Chevrolet Impala will not start and has even stalled while driving. Of course, when the car stalls while driving, my wife is suddenly left driving a car down the highway without power steering or brakes. But the security light on the dashboard is 'on'.
This well-known and dangerous issue is due to the well-known and reported problems of the General Motors passlock problem. This is due to the General Motors security module and a flaw in its design. Yet General Motors has not even reported this issue publicly to my knowledge.
Reviewed Aug. 3, 2011
I got a 2000 Chevy Impala 3.4l from a family member about a month back. It was running fine. Now sometimes when I go to turn the key, absolutely nothing happens. Nothing. And then ten minutes later, it will start again. Every once in a while, the "SECURITY" light will come on when I'm driving and I have to shut it off and turn it back on to go away.
Reviewed June 2, 2011
I purchased a new 2006 Impala SS and I have had nothing but issues within the first year, including brakes--and the oil needs replenishing way too often! It also has an abnormal tire ware! Sometimes, the car would lurch forward from a stop! What a horrible transmission shift! I had replaced the battery several times. And now, the CD is no longer working! Wow! I loved this car when I saw it, but now, I've got nothing but headaches!
Reviewed May 8, 2011
No matter how many times I take my vehicle in, they say I have no issue. The vehicle lurches forward as if I was rear-ended when moving from a stop after it slowly accelerates. This is a known issue apparently because you see complaints everywhere of the same issues, even on your website. This is a safety issue and should be covered by GM, as this should not be happening on their vehicles. Mine is an 2007 Impala SS with 4,5000 miles on it and all they can say is that they can't find anything wrong. Is it going to take accidents from this to get anything fixed? This is ridiculous that nobody will help the owners of these vehicles get a resolution. It isn't something we all made up. We want a safe vehicle to drive.
Reviewed May 5, 2011
I received a 2002 Chevy Impala from a relative and have had issues with the car not wanting to start since the day I got it. If I have been driving for a while and shut the car off, it will not start again, sometimes for 2 or more hours. I know it is not the car battery because the radio and lights work fine even when the car doesn't start. This happens to me nearly every day.
It is so embarrassing to call into work and tell them I am going to be late because my car won't start, or miss class. I will go to Walmart just to get toilet paper and be stuck there for 2 hours. I have now started leaving my car running while I do quick errands, but that wastes gas and just adds to the pollution problem. Now that gas is over $4 a gallon. I hate to have to leave the thing running for longer than 10 minutes. I hate not wanting to go anywhere because I am scared that I will be stranded. I have looked up this issue online and it seems to be a major problem with this model car. I am greatly disappointed that Chevy has not issued a recall for this problem, but instead is making people pay hundreds of dollars to fix a faulty electrical problem that is their fault.
Reviewed April 6, 2011
Vehicle won't start at times. I wait 10 minutes then the car will start. According to internet, this is an extremely common problem. It appears to be worn contacts on ignition switch which causes the bypass/alarm system to shut the car down and not allow it to start. I had this ignition switch replaced about a year and a half ago. Now the problem is back again. This problem seems to affect cars from '99 to '05.
Reviewed April 1, 2011
I purchased my Chevrolet Impala from a friend. It has been a good car until recently. For a little over a year now, it simply will not start. I never know if I can use it or not. Sometimes the lights flash on and off while I'm driving. The security light comes on or the Trunk Open light comes on. I have replaced the battery three times in six months. This is a very dangerous car. I just spent $1,565.08 to replace the intake manifold gasket and the water pump. This is the second time I've had to replace the manifold. I will never buy another GM car. I have been stranded and needed to call for a friend or a tow truck to jump the battery several times. I have spent thousands of dollars to try and fix the car with little success.
Reviewed March 14, 2011
I bought a used 2003 Chevrolet Impala from them in 2005. I have documented calls to Chevrolet as well as repair bills from their dealership right after I bought the car due to a "check engine light" coming on within days of purchasing the car, as well as the car freezing up and not starting due to a "security" light coming. AND I brought it in because it stalled out and the "low engine oil" light came on within days of buying it. I am a single mom, and I don't know a lot about cars and I tried to take issue with these things and called Chevy main office.
The main office reprimanded the dealership for originally not giving me any work receipts for repairs they did on my car within the first month of buying it and then they told me to take my car back to the same dealership for more repairs. The shop had given me the run around after I brought my car back 4 times. They were slightly agitated with me because I had called the main office to report the issues I was having. I was afraid to take my car back there for anymore repairs because they never fixed the issues that I had brought it in for 4 times and now they were not happy with me because I called the main office.
I even took my car to another Chevy dealer (Lannan Chevrolet in Woburn, Mass.) and they confirmed that my car's intake manifold gasket needed to be replaced and that my car had a service engine light on due to a "evaporative emissions leak" and that my engine was low on oil within days of purchasing the car. I gave up the fight and have kept the car and been paying to have things fixed on it. None of the mechanics I have gone to have ever been able to fix the "service engine light" that comes on after about two weeks after it has been shut off.
It always is listed as an "evaporative emissions leak" but no one can find it. Also, the Passlock Security system has been an ongoing problem and the dealership pretended I didn't know what I was talking about. It has been acting up again and I just went on Youtube and saw that this is an ongoing problem with Chevy Impalas! I can't afford to buy another car right now and I am concerned because the security light continues to come on and sometimes 'freeze' the ignition for 10 minutes.
Yet I was told there was not a security system on my car! I brought it to the dealership and they said because it didn't do it when they had it in the garage, that they couldn't help me. Yet now I am seeing that most Impalas 2004 and older all have this problem. What can I do about this? I am on my last payment for the car and I own it. However, I am tired of investing money in problems that I am now becoming aware of that these problems existed before I purchased the car, and Chevy knew the passlock systems were faulty. What can I do? Please, any advice is helpful.
Reviewed Nov. 11, 2010
I bought a brand new a 2005 Chevrolet Impala. I have had numerous problems from brakes to Hubs in the front that had been replaced twice. Now at 133,000 miles, the transmission slips and the cluster panel is bad, The rpm gauge wants work and the heater has quit and the headlights go out while driving down the road. This is bad business for Chevy! I feel like a 5 yr old vehicle should last longer than that. My transmission fluid has fibers and the dealership wants $2800 to replace it.
Reviewed Oct. 26, 2010
Just discovered on my 2008 Chevy Impala that if your battery is dead, there's no way to open the trunk! There's no key entrance to it. Guess where my battery cables are stored? I hope a child never falls asleep in the trunk when the battery dies!
Reviewed Oct. 14, 2010
This is crazy. How can GM continue to say that this stuff is safe? We bought a car in confidence and have had regular maintenance to have it completely die due to antifreeze. We should have been warned.
Reviewed Sept. 19, 2010
Traction control comes on for no apparent reason, causes the brakes to chatter, and makes the car skid. I contacted the customer service at Chevrolet and they advised that no one has ever complained about this issue. However, I see this issue all the time on the internet and have heard many mechanics complain about the traction control issues causing issues with the brakes. I was advised by Chevrolet that unless the car was taken to a dealer of their choice that they would not look into the issue.
I have had the hubs replaced on 3 occasions thus fixing the issue for a couple of weeks and then back to the same issue. The geniuses that designed the 2001-2009 Chevy Impala should be the same geniuses that realize that there is a significant possible fatal problem in the traction control and braking system and should rectify this issue. This problem can be seen all across the internet and someone should contact Chevrolet directly to see how many complaints have been logged. It is time Chevrolet faces the issues with this vehicle and fixes them.
Reviewed Sept. 16, 2010
I purchased a new 2007 Impala in 01-07. My wife drives 13 miles each way to work and back. In 07-09, with 21,000 miles, the dealer replaced brake pads and turned front rotors. In 2010, with just out of manufacturing warranty, we had to replace battery and positive battery cable, less than 36, 000 miles. Again, in 09-10, brake rotors have to be turned again and not covered under warranty ($189) this time. After searching online, I have found that Impalas have been having a lot of problems with brakes. This could be a serious problem if widely spread. I think they have a problem with the metal being used in their rotors. What? I will have to do those every 10,000 – 15,000 miles?
Reviewed Sept. 10, 2010
The car will occasionally not start. Like the other complaints here, it will go for months and be fine. Then it will go for days where it won't start; dead, nothing. If you sit and wait 10-20 minutes, it starts. I can open windows, listen to the radio, just not start the car. Chevy dealer said it was the remote start that we paid them to install. Then we paid them to take it out. That wasn't it. Lost big money there. They replaced many electrical components in the car while it was under warranty. It still happens. I feel guilty selling it. I don't want to unload this problem on someone else. Trading it in also unloads on someone else. What are we supposed to do with it? Is there any info on a class action suit for this problem?
Reviewed Aug. 30, 2010
I bought my 2007 Chevrolet Impala May of 2010 with about 83k on it. To begin, the transmission hesitates terribly, shifts hard, and at times slips/slams into gear upon pulling off (even at slow speeds) as if I have been rear ended. This has caused me to almost hit several people in front of me at lights; I have learned to keep distance. I have been to a Chevy dealer (several times) and "nothing wrong" or "hard to diagnose" because no code showing for it (which I was told by another mechanic that this is common in Impalas, bad trannys and no code). Also at one point, I was told the hesitation was normal by the same dealer that said they could not get it to "do anything" but then gave me the same year and model that did not operate this way.
The car does it no matter who drives, even passengers feel it! This problem has just gotten worse. I stayed on it because this is not normal operation, and in return have had a wiring harness (with a short?) replaced and the 2nd clutch assembly replaced with a 3rd and 4th overhaul; it still has the same problem. There seems to constantly be airflow into the car even when the fan is off, and it is often a "skunky" smell. No matter what, upon turning on the AC, the belt is terribly loud and annoying. The radio decides not to work when it is consistently over about 80 degrees outside. The thing kind of sputters all the time.
Service tire pressure monitors message have been on since I bought it, I had them reset and 5 miles down the road, the message came back on. The steering column makes a click/ding feeling/noise when turning. The suspension sucks. EVAC leak continues to occur = terrible gas mileage (valve stuck open).
Recently (within past 3 weeks), it began leaking oil steady, from oil pan or near? I have had to put in several quarts. Today for first time, traction control was activated for absolutely no reason; I was driving 23-25 down a side street, dry outside when it displayed service traction control message, followed by reduced engine power, then never went off. My car sputtered and chugged as I pulled over to turn off the car. I was ** but thought maybe just maybe, it's a fluke after I was able to make it home without it occurring again. Wrong! 4 more times later in the evening, during only about a 5-mile drive, brakes also have a grinding feeling when going down steep hills, I have been told brakes don't need replaced. I had brand new Perelli tires on it upon purchase, and not even quite 4 months, the result is only something seeing would believe. Yes, I said not even quite 4 months. All this in just under 4 months! This is my first GM-Chevy. Never again, and I thought my Mitsubishi was bad.
Reviewed Aug. 14, 2010
2001 Chevy Impala is the most dangerous vehicle I have ever owned, and I fear the safety of my family when in it. First, the bolt holding front driver side hub in place fell out causing loss of control of vehicle and may have been fatal. (Solution: Replaced bolt) 1 year later, the bolt holding front passenger side hub in place fell out, causing loss of control of vehicle. This time it happened while I was driving home from work in a construction zone. In addition, the oil is leaking constantly somewhere from my car. I cannot locate it but I can smell it burning when driving. There is also loss of power steering fluid due to hole in hose. Lastly, the fuel, speedometer & temp gauges are inaccurate. It always jumps around. I will never know if this vehicle is overheating because the needles jump sporadically.
Reviewed July 26, 2010
I purchased a 2000 Impala last year from a used car dealer. About a month after having it, the blinkers wouldn’t work. I could mess with the hazard switch a couple of times and it would work for a little bit, then it would start again. So, I got rid of it and purchased another 2000 Impala this year. I am having the same problems with the blinkers with this Impala. I think it should be a recall on this. It’s because it doesn’t make any sense why I purchased two of the same make and models and they both did the same thing.
Reviewed July 23, 2010
I bought my 2003 Impala in 2006 and have had nothing but problems. I have replaced the manifold intake, put in new tires, core, etc., and now it will not crank every once in a while. I need transportation to get to work. No car, no work; no work, no pay, no pay. I am screwed! GM really needs to take responsibility for this problem! I have lost money dealing with this. It gets hot down here in the South. You really do not want to be stranded in the heat!
Reviewed July 20, 2010
General Motors has a brake problem on vehicles. Son-in-law has to replace brakes om GMC 1500 every 10,000 miles. My 2007 Impala when going down a steep hill fell as if the rotors are warped. I emailed GM twice, no reply. Another man has same problem with same year Impala and son-in-law has other work buddies with same problem with trucks.
Reviewed July 9, 2010
I bought a 2001 Chevy Impala in 2006. In the first 1-yr and a half it was a great car. I have been having several problems with this car for the past year and have spent nearly $2000.00 in repairs in less than 6 months at the Meineke shop in Prairieville and the Chevy dealership here in Gonzales, LA. Nothing has worked. It started with the air-conditioner cutting on and off. Sometimes, my car will have to run for 10 minutes to 30 minutes before the air-conditioner cuts on after I start the car. For the past few months, my car has been shutting off after I put it in Drive from the Park or Reverse gears. It shuts off but will cut right back on after I crank it. It has been doing this like once or twice a week for 2 months. Shuts off but cranks right back on.
The Supreme Chevy dealership here checked it and said it was the massive air flow sensor. I had it replaced (which cost a pretty good fortune). One month later, the same problem. Took it back to the Supreme Chevy dealership to let them know, and they said it was some other problem that they did not catch the first time they checked. They wanted to charge another fortune to fix the problem. I did not trust Supreme Chevy so I took my car to Meineke Car Care. I paid another small fortune to fix it. That was in May '10. It is July now, my Impala is not only cutting off every now as before when going into Drive gear, today I was driving down the road and it cut off. The odd thing was my radio and air was still working, but the car cut off.
And guess what, it cranked right back up like nothing was wrong. I am way past frustrated. I pride myself in buying American cars, but after this experience with my beloved Chevy Impala, I am ready to do like my brothers and friends and buy myself a Honda or Nissan. Too bad, I really wanted my next vehicle to be the Chevy Avalanche, but now I feel going the Chevy way isn’t worth it in the long run. I have fixed it 5 times and after each time, the same problem is reoccurring. What is up with these Chevy Impala problems? I have paid between $2500 to $3200 in the past year to repair my car and the same problem keeps repeating itself.
Reviewed July 6, 2010
After a lot of research regarding the issue of a complaint with my car--the ignition control panel and switch, it seems there are thousands of complaints regarding this, and GM does nothing to accommodate the issue with their Impalas and other cars. It's a hardship for most people nowadays to shove out $500+ for repairs that should be covered by GM or a faulty ignition switch/sensor that interferes with the operation of the car. it leaves you stranded, and you can't depend or really rely on the car for transportation.
I purchased the car with low miles and maintained it throughout the years, and I have a hard time keeping the car now, considering the fact that GM won't stand by their cars. From my understanding, there are thousands of complaints online that I have come across, and I am sure they have received thousands of complaints as well. They received multiple bailouts, so their corporation wouldn't go under, but they've done nothing to help consumers with their issues that are due to no fault of their own.
It's no wonder that Americans aren't buying GM products. it's how you're treated when you purchase one and how they don't stand by their vehicles. If you can remedy this issue and complaint, I would really appreciate it. If I have to file more complaints with PA Human Relations Commission and the Better Business Bureau, I will. It's not right during this time. I am about to lose my car and my job if this isn't fixed at their expense. I can't afford to lose my job or my car.
Reviewed June 27, 2010
We switched from Crown Vics to Chevy Impalas. What a mistake! Nothing but problems, but the biggest issue we have is A/C. Every single car we have has A/C problems, every one! We have even had brand new cars with only a few hundred miles that the A/C started displaying A/C issues. What happens is you run the A/C a few minutes, all is fine. Then the A/C light starts flashing and it stops working. At a complete stop, the A/C cuts out and at constant speed, it will kick on and off. This is not an isolated issue. There needs to be a recall. We have hundreds of these cars all with the same problem. A real mechanic would probably fix the problem but we have undesirables doing our maintenance so you get what you pay for.
Next problems are either weak door hinges or the body itself needs to be reinforced where the hinge is. Nearly all of our cars leak above the doors. The problem can be fixed with brute force, but it is an issue. Given we beat the cars a bit, but the Fords never had these issues.
Reviewed June 17, 2010
Own a 2003 Chevy Impala that will not start occasionally. There are thousands of complaints about this same problem on the internet and YouTube. It cost 500 to fix it and the fix is not permanent. This should be a recall item. When car does not start, I have to wait for 10 minutes, or more, for the security system? To re-set, we have two impalas and both do this. Dealer has been unable to repair.
Reviewed June 15, 2010
I have been having the starting problems with this car since I purchased it a few years ago. I have gotten the BCM replaced and within no time, the problem has started back. Chevy is stating that the BCM needs to be replaced, but I just had that done a little over a year ago. And I still periodically continued to have problems. I am too frustrated with this car. Now it is not starting, but the security light is not even flashing as normal. I don’t know what is wrong with this darn car!
Reviewed June 9, 2010
I purchased a new 2008 Chevrolet Impala in November 2008. For the past 2 months, I noticed when I put the air condition on, extreme hot air coming from the vent. I thought the car will go on fire even though I turned off all the vents and the a/c and still extreme hot hair blowing in the car. I am wondering how dangerous is the problem that I have. I am really surprised a new American Chevrolet Impala will fail. Now, I am convinced why everyone is buying foreign cars. I see that quality control of GM Corp is useless. Also, I am wondering if there is any recall regarding this problem. Thank you.
Reviewed June 9, 2010
I brought my 2007 Chevy Impala in 08 with under 30,000 miles and when I'm driving it, the car stalls before it will go into gear. Imagine being at the stop sign, you accelerate on the gas, only to feel the car slowly hesitate and then jump into gear, as though someone has smashed into the back of your car. The sad part is, I have taken the car to two Chevy dealers who claim nothing is wrong! **
Reviewed June 6, 2010
At random times my 2003 Chevy Impala will fail to start when the key is turned in the ignition. We bought the car in June 2005 and it had 34,410 miles on it. It has a factory installed Viper security system. This has been an ongoing problem that sometimes lies dormant for months, and seems more likely to happen in wet or humid conditions.
Reviewed May 26, 2010
Chevrolet Impala brake rotors undersized. Warped at 6000 mile causing severe vibration when braking down a hill. It could very easily cause out of control condition. Chevrolet and General Motors have known about the problem for many years and did nothing.
Reviewed May 23, 2010
I have a 02' Chevy Impala which I’ve had for almost 3yrs now. For the first 1 year 1/2 no problems until last summer. (It started to have starting problems after your running errands. it sounds as if it starts then a hesitation jumps and then it re try's to start its self but it's already started.)? And after 3 shops and 3 diagnostic tests nothing registers to any problem. But there is a starting problem one shop said maybe the automatic remote car starter, took that out and still happens. It only happens after the car has been running for a while then turns the car off, run in the store start up and sounds like it wants to keep re-starting itself.
Reviewed May 22, 2010
I own a 2001 Chevy Impala that will not start occasionally. There are thousands of complaints about this same problem on the internet and YouTube. It cost $500 to fix it and the fix is not permanent. This should be a recall item. This resulted to expense, time, and aggravation.
Reviewed May 11, 2010
I have a 2007 Chevy impala and haven't had it long. Kept up with all that needs to be done with it and one night it wouldn't start and showed signs that the battery was dead. So, I then tried to jump start it and it wouldn't do it! So then the computer tells me "security deterant system active" - what the hell was that? I guess it was the system that shuts off if anyone tries to steal it or something like that.
Well, I'm not stealing it, I need to get in my car so it didn't start. I let it sit 9 hours over night. I went to a dealership and one guy told me that the key just needed to be reset with the car, leave it in the ignition for 10 minutes. Id did that but it did not work. The next guy said, "No, your wiring needs to be redone for the battery or the computer in the car". The moment I heard that, I also heard dollars.
So I read into it and saw so many complaints of the same thing! So now I have to replace some things here and GM doesn't want to take responsibility for there product. I'm really pissed off about this but what else can I do? Its still under a loan and I can't do anything about it! Now I have to sit here and wait for them to call me and then they said, "Well the computer is okay lets replace the bcm, let's see if that works".
I asked them if that did not work then what? He said the bcm and I answered by saying all these things that you're doing I'm going to have to pay for and they said yes even if they didn't work! A lot of internet spots say GM should man up to the situation at hand and recall these items and now their not going to! By me not having a car, I am a single mom with no help here, there is no public transit from my home to my work and there is not much I can do to keep my job without this car!
Reviewed April 24, 2010
My car, a 2002 Chevy Impala, has an intermittent starting problem, since I purchased it in 2006. For every 2-3 weeks, it simply does not crank by turning the key, but after 10 minutes, it starts again. I have spent a lot of money to try to fix this issue, but it is unsuccessful. After researching on websites, I understand this is a very common issue for GM cars, and may be related to some electric security issue. Therefore, here I am filing the complaint. Due to this, I have encountered delays in work, business, and personal affairs.
Reviewed April 22, 2010
I own a 2005 Chevrolet Impala which was purchased in October 2005. The car started shifting hard at 50000 miles. I have read other forums where many people have had the same problem with this same car and newer models also. If there are so many complaints, why can't they do something and fix this problem. I know when I purchased a 1995 Silverado and had problems with the windshield wiper motor at 36000 miles, they eventually got so many complaints. They reimbursed me my expense for the new motor 3 years later. A transmission is very expensive to fix, and I don't understand why they don't do a recall.
Reviewed March 30, 2010
I have a Chevy Impala 2005. I have so many problems with this car. I have replaced its CV joints, and water pump. Now, the car only has 77,000 miles, and the windshield wipers have stopped working. The Transmission is shifting so hard. I think it's about to drop out of the car, and the oil is now dripping out of the thing. Something needs to be done about this problem. I have read many people's complaints, and GM could care less that customers can't afford to fix their vehicles. I have over $1,000 into fixing this car, and have another $1,000 more to spend no doubt.
Reviewed March 27, 2010
I have a 2007 Impala with fishtailing problems, especially in light snow. This car was very dangerous to drive. I kept bringing the car back to "Mr. Badwrench" and was advised to "keep the traction control on" since this is the way this car is to function. I've always had the traction control on. I finally needed new tires, and had them installed and balanced.
To be certain that the front alignment was proper, I brought the car to a qualified auto repair shop on 10/12/09. The GM dealer where I purchased, and had the car serviced, is no longer in business. I did not want to travel 10 or so miles to another "Mr. Badwrench" dealer. My car had an odometer reading of 35,157 when I brought it in for service. The repair shop discovered that the two rear wheels were way out of line, and realigned the camber in the rear. The GM warranty is up to 36,000 miles.
I no longer have trouble with the fishtailing in light snow, and the car drives perfectly now, whether light or heavy snow, or even ice. I called a GM General Manager for Chevrolet, and advised him of what I had done to correct the situation, and he said that they could not honor the warranty since I did not bring it to another GM dealer. Other GM dealers in our area are no longer with GM, and I was not going to travel miles for this service (the card was too dangerous to drive any long distances).
I believe GM should reimburse me for the cost of repair, for the fishtailing problem, plus the "cooler pipe fittings, steering column flex coupling, labor and materials". The total cost of repair was $627.32. We were fortunate that we did not get into any accidents, and no one was hurt.
Reviewed March 26, 2010
I brought my 2007 Chevy Impala in 08 with under 30,000 miles and I've continuously put it in the shop to be told that nothing is wrong with it. But it's amazing how when I'm driving it, the car stalls before it will go into gear and one day it wouldn't go up a hill and when it finally pop into gear it jerked as if I had been hit in the back. There's a tapping and rattling noise that it makes. My check tire monitoring system light continues to come on. Oh and this is the good one. When I mash different buttons in my car my headlights flicker. I'm very disappointed in my car.
Reviewed March 23, 2010
I purchased a Chevy Impala in 07. It only had a little over 100 miles on it. I have had nothing but problems with the car since I purchased it. I have had it in the shop to replace tire pressure modules, a popping noise in the steering wheel, paint peeling off side mirrors and I just purchased a new battery, and set of tires at less than 30,000 miles. Now the paint is coming off the side appliques on the car. There are six pieces and when I took it to the dealership for an estimate these pieces are $430 which I think is ridiculous.
You should not even be having to worry about paint problems with a vehicle that is only 3 years old. I called the GM dealership and because this started after my manufactured warranty ran out, they are not willing to cover the expenses. Now one of the appliques has completely come off and I am riding around in a 07 impala advertising for Chevrolet and the car looks like a 2000 model due to the flaws. I have been very disappointed with GM and will never purchase another GM product ever! In my opinion, the paint on a car should last longer than this.
Reviewed March 11, 2010
The hot coolant temperature light kept coming on in my 2005 Chevy Impala. I took it to the dealer, they then told me it was the cluster that needed to be replaced, which cost me $875.00. The next day, I was on my way to work, and the car stopped on me with the same thing. I called the dealer. They told me to bring the car back, and I did. They said it is the intake manifold, which would cost me $1500.00, money I don't have.
So I took it to another shop. They charged me $1000.00 to fix. Well, 1 month later, I am still having the same problem. I replaced the whole coolant system costing thousands of dollars. I am now forced to get rides with my co-worker, so I don't lose my job.
The dealer said that it is a blockage from the Dex coolant. I am upset, because my car is 5 years old. I should not be having major car problems. I keep my car up on a regular, because I depend on it. Also, I have children I need to transport to and from school. But now, I have to depend on someone else to help me to and from. Help. I am so frustrated, not to mention I have no money to fix my car.
Reviewed March 10, 2010
My 2008 Impala had severe tire wear. I had the local GM dealer do an alignment and found the rear wheel was out of spec and they had to put a kit in to get it back in spec, a defect from the factory. Consequently, I need realignment and new tires.
Reviewed March 3, 2010
I have 2008 Chevy Impala with 47203 miles, less than 2 years old. The wiper motor circuit board is shorted out and caused the BCM (body computer module) to fail. I have no extended warranty. The replacement parts and labor cost $1135.00. The dealer claims that it could have been caused by excess snow on the windshield overloading the motor. I live in New England! It snows. Chevrolet does not believe this should be covered by warranty since it is beyond the normal. The dealer will not go to bat for me. Chevrolet has a complaint on file but will not send me written details for their reason of denial.
Reviewed March 2, 2010
My 2007 Impala, which bought new, has been a pain sense I got it. I have replaced the tires 4 times due to ware on the front tires inner tread. Also the car has required 3 total alignments each time I replaced the tires, all under 40,000 miles.
I find this a bit ridiculous, not cost effective, nor is it time efficient at all. It requires me to take days off of work and money out of my pocket because I don't feel as if the dealerships that I currently hold a warranty with listen to my problem nor do they attempt to resolve the issue claiming that simply I bought bad tires from them. Which I find this completely unacceptable as they should be selling and replacing products under their warranty that are of great quality. If selling broken and damaged goods is the way to run a successful company, then I might as well sell my sons worn tires at full price. This makes me reconsider purchasing a car of this make and buying a used car as it seems that my New Impala might as well be used.
Reviewed Feb. 21, 2010
I bought a used 2005 Chevy Impala back in December of 2008 with around 55k miles on it. I have now had the car a little over a year and since then the driver side power window has went out. About a month or less, after getting the car, I noticed that the transmission would sometimes shift very hard. I have heard that this is a common problem with Impalas of my generation and that it is probably the solenoid that is going bad. Also, another problem that I have ran into is that sometimes the car wouldn't start because of the security system. The car would display "security" on the information screen.
The user manual didn't come with the car, so I never knew exactly what it meant. I believe the car thought I was an intruder and completely shut down. That incident happened to me about 3 times and so far has caused me to be late for work and other events. I do not drive hard or rough at all. I feel that if I did, the car wouldn't have lasted this long because it just feels like everything is one screw away from falling completely apart! I just clocked 75k miles yesterday. A car that is having this many "expensive" problems with less that 100k miles is just unacceptable. General Motors needs to be held accountable! I would like to purchase another Chevy (Malibu), but Honda Accord is sounding better and better everyday.
To get all the things fixed that are going bad with the car, I am looking at 200 dollars to get the power window fixed, 700 dollars to get work did on the transmission for the hard shifting, and another 6-7 hundred for the security system to be fixed so that it works properly. Have there been any recalls for any of these problems?
Reviewed Jan. 15, 2010
I purchased a 2008 Chevy Impala about a year ago and it currently has 60K miles on it. In the past few weeks, the car has been shaking horribly at all speeds. Thinking I needed an alignment, the tech told me the rear tires are cambering requiring a strut swap. This has trashed my wheel bearings, requiring me to replace that. In addition, I had to get new tires all around because this cambering caused severe tread separation. I come to find out the mechanic sees these cars monthly with these problems. Apparently, GM knows about it and will do little to correct it. It's no wonder they are losing market share and customers. With these crappy business practices, I hope they do under. I'll never buy GM again!
Reviewed Dec. 28, 2009
There is a problem with the Passlock system on the Chevrolet Impalas and Malibus. The Passlock system is a theft deterrent; it is optional to have this system activated. Even though the system is not activated, the system still performs some type of function that shuts the automobile down as if it has been stolen. I've searched the Internet and there are hundreds of people online posting complaints about the same problem. Apparently, this is a malfunction the Chevrolet caused when manufacturing these cars. No recall has been issued and Chevrolet will charge to have this problem fixed. I was told it was about $800. This is my mother's car. It's a 2002 Chevy Impala and has been sitting idle for about a year. This issue is clearly a manufacturer's defect and should be covered by the dealer.
Reviewed Dec. 28, 2009
I have owned the Chevy Impala about 4 years now. It only has 67,000 miles on it and we have had to replace sensors. The heat doesn't work, brakes have been having problems and the transmission is shifting roughly when the car has warmed up after driving for several miles. This car would cut off when driving slowly such as in heavy traffic and parking lots. Smoke would come out from under the hood. We had it towed to the dealer and they could not or would not find the problem. Eventually, we had a sensor replaced and the Egr valve replaced. Several months ago, while it was still under a warranty, we took it to the dealer to check the transmission issue. Since they were unable to recreate the issue when the transmission would go through the shifts and the computer didn't show a code, they could not help us.
Reviewed Dec. 27, 2009
I'm having transmission troubles (hard shifting) with a 2005 Imapala with only 72,000 miles on it. This should not be happening.
Reviewed Dec. 15, 2009
I bought a used 2006 Chevy Impala SS with 66,000 miles. The car ran fine for about a month then we noticed a hesitation on the highway and thought maybe the fuel filter or fuel pump was bad. Finally, I went to our local Chevy dealer and was told that there were no codes, so there was no problem. A week later, the car started racing when the gas pedal was pressed and the car started lurching forward and the transmission was making really weird noises. I took it back to Chevy dealer and again was told that there was no problem because the almighty machine saw no codes. By this time I had spent $80 for a diagnosis and $70 for a loaner car.
The day I got it back from the dealer it started to lurch forward when accelerating, so my wife and I bring the the car in and have the service manager take a drive with us. Up to this point, it had only been service people in the car. After much excuse making, he finally admitted that, "Yes, the transmission was slipping" and to give him the case number that we we had received from Chevy. We had called them the minute this problem occurred. This is the 2nd transmission for this car. The first owner had to replace the transmission at 50,000 miles. We have received a lot of lip service from Chevy and a lot of "there's nothing wrong with the car" from the dealer. Today the 15th of December, we got in the car to take my wife to work and no reverse, no drive, nothing. So I called the tow truck and off she goes to the dealer again.
Reviewed Dec. 9, 2009
Don't ever buy Chevrolet. In 2000, I bought a Chevy Impala. It never ran right. I had it looked at by multiple auto mechanics, had it fully serviced every 3,000 miles religiously. The motor just blew recently. I drove it easy. I do not hot-rod. I only got just over 100,000 miles out of it. It's the only Chevy I have ever purchased and I will never purchase another, ever.
Reviewed Nov. 25, 2009
Reviewed Nov. 11, 2009
Reviewed Nov. 3, 2009
Reviewed Oct. 26, 2009
Reviewed Oct. 6, 2009
Reviewed Oct. 5, 2009
Reviewed Sept. 30, 2009
Reviewed Sept. 27, 2009
Reviewed Sept. 25, 2009
Reviewed Sept. 23, 2009
Reviewed Sept. 22, 2009
Reviewed Sept. 16, 2009
Reviewed Sept. 15, 2009
Reviewed Sept. 3, 2009
I have a 2001 Impala car that has just about been rebuilt. These are what have been done: 2 wheel bearings, 2 wheel sensors, radiator replacement, and low coolant sensor; traction control harness, Passlock system on both sides, catalytic converter and the CV half-joint (both sides). Now the intake manifold gasket is going bad. I bought this car used with only 6000 miles on it and there has not been a day that goes by that the dash doesn’t light up with a problem. GM told me there isn’t a problem with them, but I get on the internet and there is page after page of problems. I have always owned Chevies, but I will not buy another. And GM wonders why they are going under?
Reviewed Aug. 31, 2009
I have a 2004 Chevy Impala and all I can say is this car is possessed. Granted it has 110,000 miles on it but it should still run decent. At 55,000 miles, I had to replace the transmission. The car was running great until 6 months ago. My own car thought I was trying to steal it. The security pass lock armed and would not allow me to start it. I called the dealership and they told me how to reset the computer, so I did. Then car would not start, so I bought a new battery.
Now my low coolant light comes on and the temperature gauge goes in the red. I took it to a mechanic and he told me there is nothing wrong. It never smoked, it was full of coolant, no leaks, nothing. They looked at me like I was stupid. It continues to do this. Today, I drove my daughter to her daycare and the temperature gauge and low coolant light came on and car started to lose power and was sputtering. I pulled over, turned the car off and let it sit for a while. Turned it back on and the temp gauge was going haywire once again.
I am scared to drive this car in fear that it might catch on fire. I am going to be out tons of money for this piece of junk. I cannot get a new vehicle due to the fact I still owe money on it and I am upside down as usual thanks to the dealerships.
Reviewed Aug. 12, 2009
I own a 2005 Impala and my car will not start on several occasions. It used to be 10 minutes then it would start. Now it takes from 40 minutes to an hour. I have been late to work on several occassions and I am in jeopardy of losing my job behind this mess!
Reviewed June 29, 2009
In Dec. 04, I purchased an Impala ‘04 with 22000 miles on it. The antifreeze kept disappearing and I was told it was evaporating. Now, I have driven for 40 years and this hadn't happened before and frankly, I didn't believe them. I had the car in several times (some they didn't even write up) and it wasn't solved. Finally, after the issue of trans. leak as well as 2 inches of water in the car (I had to tell them the cowling under the hood wasn't attached; a mechanic friend told me that, but they should have known), I decided it was in my best interest to trade it in.
My G6 has 15000 miles on it and it has been in for leaking intake gasket, new comp. module, and a bent push rod. I just want a good car! I lost pay as well as getting attendance points at work. I am afraid to take the car on the road. I have a hard enough time with the payments without the added burden of constantly taking the car in to the dealership. Oh, on top of that, AAA only lets me have 3 tows a year. Shouldn't the dealership be paying the tow bill or at least reimbursing AAA so I don't lose my road service which I evidently need with a GM product? Can anything be done?
Reviewed June 6, 2009
We purchased a new 2008 Impala in April 2008. It has had new brakes four times within 10,000 miles. They have put on ceramic brakes twice. Of course, the dealer says they cannot reproduce the sound. I guess that I am imagining it. When backing up, there is a loud squeal. It is loud enough that people turn and look at the car. Yesterday, I was told that General Motors said it is a common complaint and that it is a common characteristic of this design and is worse when cold. The service notice to GM repair shops says that some brake noise is normal and differences in loading, type of driving or driving style depending on weather conditions.
I drive it about 20 miles a day and use the brakes during that trip. When I drop my friend off and back out of the driveway, it is just as loud. I believe that the service department is doing all it can. The service manager groans when he sees me come in and I am sure he wants me to be happy so I will go away. Everything has been covered under warranty but it still makes me unhappy that we replaced our 2000 Impala (that had no issue with) with one that sounds like a really old car needing brakes. We love the car but wonder what will happen when they no longer will do warranty work on the brakes. It is difficult for me to believe that GM knows about the defect and does nothing to fix it. Oh wait, that's maybe why they are going bankrupt.
Reviewed May 31, 2009
Reviewed May 22, 2009
Reviewed May 20, 2009
Reviewed May 14, 2009
Reviewed May 6, 2009
Reviewed May 2, 2009
Reviewed April 30, 2009
Reviewed April 30, 2009
Reviewed April 29, 2009
Reviewed April 29, 2009
Reviewed April 22, 2009
We own a 2001 Chevy Impala, a nice looking car but too many problems. The car doesn't start on the first try. The engine light, airbag light, ABS light, low tire pressure light all come on all the time. It's very scary because you're not sure if something is really wrong or not! In order to have this checked, the dealer wants $100 off the top. The turn signals work when they want to. We have already taken this car in because of the lights randomly coming on. We have about 90,000 miles on the car. We also have a Honda Accord that has 150,000 miles on it and we have never had any problems with the Honda. I think I'll stick with Hondas from now on!
Reviewed April 20, 2009
I bought my used 2004 Chevy Impala in 2007. We never had any problems until June of 2008. One week before leaving for a vacation, I took the car into the shop for the AC. We ended up needing a water pump and a compressor, which costs about $1,000.00. Three hours into our 12 hour journey to the beach on the PA Turnpike, we heard a knocking sound, like a spoon in a tin can, as we were exiting to a service plaza. We got towed to a Chevy dealership nearby (on a Friday night) and waited for family members leaving after us to bring us our Ford F150 so we could proceed. We picked the car up one week later using a car trailer and returned home to get the engine replaced because it had thrown a rod and was garbage. Mind you, the check engine light never came on. We had no other signs, and we had kept up on all maintenance. Ultimately, we paid $2,200.00 for a used engine with 11,000 miles rather than $4,000.00 for a new one. Because we are the second owners, we have no rights with GM.
Reviewed April 19, 2009
I purchased a 2001 Chevy Impala in 2003. Since that time, I paid $550 to replace the intake gasket. I paid $130 to replace the thermostat. The low tire light is constantly on and I have to constantly reset it. Also, the low engine coolant light is constantly on as well as the check engine light. I constantly reset these lights, but they keep coming on. I was also having problems with the fan constantly running. The Impala seems to have a number of electrical or sensor problems.
Reviewed April 18, 2009
I received a recall on my 2008 Impala for a heating and cooling module. I took it in and the module was replaced. Now there is air coming through the vents at all times, even when the fan is turned off. I have taken it back three times and the dealer cannot get it to stop. It didn't do this before the module was replaced and it make for a very uncomfortable ride on these cold Michigan mornings. I have 20 degree air blowing on me.
Reviewed April 15, 2009
I bought (and own as of today, 4/15/09) a 2005 Chevy Impala. I have just been informed by a concerned friend, who also carpools with me to work everyday, that Impalas are being recalled. As I look through complaints, I see that Chevy is notorious for gauge problems, which my 2005 also has. My temperature gauge as well as my speedometer have not functioned properly for almost three years now. I have had this problem looked at and reset numerous times and have spent a considerable amount of money on fixing what I thought was a malfunctioning radiator and engine. I felt it necessary to log this complaint now that I see others who own Chevy Impalas suffer the same costly and dangerous problems. Is the recall directly related to these malfunctioning gauges?
Reviewed April 14, 2009
I purchased a used 2003 Impala in 2004. It has similar problems as listed from other people. The headlights shut off for no reason. There is some problem in the suspension that the dealer said wasn't there. I asked about it a week after I bought it. I only had 50,000 miles. I have replaced tires and brakes so many times. I had to replace the ignition and because it is electronic, I had to pay a garage to reprogram the keys. The ignition was almost $300. I am saddened that so many people have so many problems and a company like Chevy will not correct it.
Reviewed March 27, 2009
Reviewed March 24, 2009
Reviewed March 20, 2009
Reviewed March 14, 2009
Reviewed March 6, 2009
Reviewed March 4, 2009
Reviewed March 3, 2009
Reviewed March 2, 2009
Reviewed Feb. 24, 2009
Reviewed Feb. 23, 2009
Reviewed Feb. 20, 2009
Reviewed Feb. 17, 2009
Reviewed Feb. 16, 2009
Reviewed Feb. 15, 2009
Reviewed Feb. 13, 2009
Reviewed Feb. 12, 2009
Reviewed Feb. 12, 2009
Reviewed Feb. 12, 2009
Reviewed Feb. 10, 2009
Reviewed Feb. 9, 2009
Reviewed Feb. 5, 2009
Reviewed Feb. 3, 2009
Reviewed Jan. 30, 2009
Reviewed Jan. 28, 2009
Reviewed Jan. 25, 2009
Reviewed Jan. 14, 2009
Reviewed Jan. 13, 2009
Reviewed Jan. 11, 2009
Reviewed Jan. 10, 2009
Reviewed Jan. 9, 2009
Reviewed Jan. 7, 2009
Reviewed Jan. 4, 2009
I have been having problems with my 2003 Chevy Impala headlights go off and most recently blinker stopped flashing. After going online, I found numerous people have had the same problem. CHEVY NEEDS A RECALL. I cannot afford to resolve CHEVY's manufacturing issues. I have a car payment and I am a single parent. From the postings of complaints, these problems are very costly.
Reviewed Jan. 3, 2009
We have not called GM but again have our 2000 Chevy Impala in the shop. Replace the radiator cap, replace the intake manifold gasket, replace the radiator cap again, and advised to change to Green Coolant. Went online to find that there is a lawsuit against GM because of these recurring problems with our car. We are late to be included in this lawsuit, and find it horrific that this can happen without a recall, and just let all of those affected pay and pay, $990.00 plus a rental car this time, $700.00 last year. What a huge mess. The media needs to get hold of this one. It is so unfair to hardworking people to pay for something that is not their fault.
Reviewed Jan. 2, 2009
I bought a brand new 2004 Chevy Impala LS in 04. Right after the warranty ran out, the speedometer stopped working, then the RPM. Now the temp gauge goes crazy. I bought this car at Quirk Chevy in Braintree, Mass. They told me about $900 to fix it plus the rotors are gone on the brakes. Car has only 30,000 miles on it. Never buy a GM again.
Reviewed Dec. 30, 2008
Reviewed Dec. 30, 2008
Reviewed Dec. 24, 2008
Reviewed Dec. 22, 2008
Reviewed Dec. 16, 2008
Reviewed Dec. 12, 2008
Reviewed Dec. 12, 2008
Reviewed Dec. 10, 2008
Reviewed Dec. 9, 2008
Reviewed Dec. 9, 2008
Reviewed Dec. 7, 2008
Reviewed Dec. 7, 2008
Reviewed Dec. 3, 2008
Reviewed Dec. 2, 2008
Reviewed Nov. 26, 2008
Reviewed Nov. 26, 2008
Reviewed Nov. 5, 2008
Reviewed Nov. 4, 2008
Chevy Impala Company Information
- Company Name:
- Chevy Impala
- Website:
- www.chevrolet.com
