Chaiz Reviews

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About Chaiz

Chaiz helps connect consumers with an aftermarket extended auto warranty that fits their needs and budget. As an independent marketplace, Chaiz strives to make the process stress-free, allowing clients to compare quotes from third-party service contract providers. This method enables people to go through each quote in their own time without dealing with aggressive sales tactics.

Pros
  • 30-day money-back guarantee
  • Three levels of protection plans
  • Process is 100% online
  • Cancel at any time
Cons
  • No direct protection plans
  • Not available in California

What is Chaiz?

Chaiz is an independent marketplace that helps you find the right aftermarket warranty coverage for your vehicle. These protection plans provide coverage ranging from powertrain-only to comprehensive.

The process is 100% online, so you don’t have to deal with any phone calls or other stressful situations. Instead, you can compare multiple quotes online and go through them at your convenience. Once you’ve made your decision, you can purchase your coverage online through Chaiz.

Once you buy a protection plan, you have 30 days to change your mind. During this time, there’s a 100% money-back guarantee. In addition, there are no long-term contracts or commitments. You can cancel your service contract whenever you want to.

If something happens to your car and you need to file a claim, Chaiz makes it simple. Log in at any time to access your contract details, or contact your claims administrator for help with the claims process.

How does Chaiz work?

You’ll need to enter basic details into the company’s online form to see what coverage options are available. During this process, you’ll want to have your vehicle’s vehicle identification number and your current mileage. You’ll also be asked about your vehicle’s details, including the year, make and model.

Once you enter this information on the search tool, available plans pop up. For each quote, you can see the details at a glance. Then you can click on another tab to see the entire list of items covered under that company’s protection plan. This makes it simple to compare quotes. Once you know which works best and you’re ready to purchase coverage, you’re able to complete the process online.

Chaiz plans and coverage

The third-party providers Chaiz partners with offer three different tiers of protection plans:

  • Powertrain Protection: The powertrain is the most important part of the car. It includes the motor, transmission and drive axle. This plan only covers these parts. This protection plan is the most budget-friendly.
  • Powertrain Plus: This covers everything the basic Powertrain Protection plan covers, plus a bit extra. Often, this includes adjacent systems, such as steering, electrical and cooling. However, you’ll want to read the terms carefully — these contracts vary greatly from provider to provider.
  • Bumper-to-Bumper: This is the most comprehensive type of aftermarket warranty you can purchase. It typically covers all parts of the car, except for a list of exclusions. The exclusions are usually a car’s more consumable parts, such as tires, wiper blades and brake pads. Regular maintenance items, paint and lights also aren’t covered. Because this protection covers nearly everything, it's the most expensive.

Most protection plans also have benefits or perks. These may include:

  • Towing service
  • Flat tire repair
  • Lockout service
  • Jump-start service

How much does Chaiz cost?

As a marketplace, Chaiz offers third-party aftermarket warranties at various price points. The type of vehicle you drive, the number of miles on your car and the length of coverage affect the price, along with the type of plan you choose. You can expect to pay at least $40 monthly for a plan for a smaller car. Luxury vehicles, trucks and SUVs cost more to protect, with prices around $150 a month.

Chaiz FAQ

How do I file a claim with Chaiz?

If you need to file a claim, you can log in to the Chaiz website and find all the details about your contract. There you’ll find the contact information for your claims administrator, who can help you with this process.

What is Chaiz’s cancellation policy?

You can cancel your plan at any time.

Where is Chaiz available?

Chaiz is available in all states except California.

Does Chaiz cover used cars?

Chaiz works with providers that cover used cars. But keep in mind that service coverage details vary from provider to provider. If your car is too old or has too many miles, you may not be able to get coverage.

Does Chaiz let you customize your plan?

Chaiz lets you view multiple coverage options available from different providers. From these options, you can pick the one that best fits your needs. However, you can’t customize the plans.

Still have questions?

Is Chaiz legit?

Chaiz is a legitimate company that connects you with multiple service contract providers so you can find an aftermarket warranty within your budget. You can complete the entire process online, and you won’t experience high-pressure sales calls or annoying robocalls. If you’re in the market for extended coverage, Chaiz is worth considering. Keep in mind that Chaiz won’t be the direct administrator for your plan; read reviews of the plan provider and get multiple quotes before making a decision.

Chaiz Reviews

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    Page 1 Reviews 0 - 40
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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Jan. 1, 2026

    I had a great experience with the purchase of my coverage. I really appreciate the quick call back and knowledge of policy. The representative was very helpful and answered all of my questions. I recommend to family and friends.

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      Customer ServiceCoverageTechSales & MarketingPriceRefunds & PayoutsStaffRatesTransparencyCoverage - Components

      Reviewed Dec. 26, 2025

      Was told I was given the "best" policy. I didn't care about the price. My car 2018 car needed a sensor and a catalytic converter... DENIED! A LOUSY $300 SENSOR was denied!!! My mechanic warned me. He said MOST of these companies do this. The consumer pays them, does everything right, but their contract language is convoluted. This is the reason they can no longer operate in California!! Most are half-legal scams! Just paying the policy, I have already paid for a sensor! So now that you've paid for a policy, you now need to take it to a lawyer to decipher it??

      I asked for a list of all that it DOES NOT cover to be emailed, and never heard from the agent. Why can't each company just provide the consumer a complete list of EVERYTHING they DO NOT cover to eliminate surprises!? (For example: They say they cover Engines, but not certain parts or certain causes of engine failures). How hard is that? Just be FULLY TRANSPARENT like auto insurance! It's a SCAM! All these companies are the same what one has, the others do not...what one does not, the other does. So pick your poison.

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      PriceStaffRatesTransparency

      Reviewed Dec. 11, 2025

      Just signed up and the process couldn’t have been easier! Great prices and a very thorough explanation of the warranty process and benefits! I was hesitant at first about signing up because most car and truck extended warranties aren’t worth it but I found this one to be very reputable and will definitely be recommending it to family and friends! You won’t be disappointed with your choice!

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      Coverage

      Reviewed Nov. 27, 2025

      Choosing Chaiz.com over the competitors for me was a no-brainer. They offer unlimited mileage and add-ons which include ride-share and for a vehicle that already has over 130k miles, their offer can't and won't be beat and for only $132 monthly! You be the judge. Thanks Chaiz.com.

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      Verified purchase
      Customer ServiceCoverageSales & MarketingPriceStaffRatesTransparencySales Tactics

      Reviewed Nov. 16, 2025

      After dealing with other warranty companies—constant sales pitches, pressure tactics, and difficulty getting real pricing—Chaiz was a breath of fresh air. They showed all the prices and coverage upfront with no pushy agents or annoying calls. I could compare plans and buy on my own terms in just minutes. Easily the simplest and most transparent warranty experience I’ve had.

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      Verified purchase
      Customer ServiceCoveragePricePunctuality & SpeedStaffRatesCoverage - Components

      Reviewed Nov. 16, 2025

      I used Chaiz to buy a North American Auto Care exclusionary plan for my Sienna. I liked that I could browse options online without getting bombarded by phone calls. Being able to add Uber/Lyft and electronics coverage was a big deal for me. The paperwork matched what was shown on the site, and support answered my questions quickly. So far I feel confident I got solid coverage at a fair price.

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      Customer ServiceSales & MarketingPrice

      Reviewed Nov. 14, 2025

      Wonderful customer service, answered all my questions. No hard sales pitch, very affordable. Also gave me a code for $300 discount. Looking forward to working with the company, or may get lucky and have no issues with truck.

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      CoveragePrice

      Reviewed Nov. 13, 2025

      Getting coverage for my vehicle through Chaiz was extremely easy and I was able to review the contact before purchasing which isn’t always the case with others. Very impressed thus far. The coverage seems affordable as well.

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      Customer ServiceSales & MarketingStaff

      Reviewed Nov. 10, 2025

      I spent days trying to find a warranty that I could purchase online without the hassle of talking to a agent that would pressure me into making a purchase. Chaiz seemed to be the only available company that allows you to shop, compare, and make a purchase all at once. I had a question. I called and someone called me back. It was a very easy streamline process and hope to purchase again in the future.

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      Transparency

      Reviewed Nov. 7, 2025

      Good easy experience. Was easy to find and compare plans. Good transparency to determine which plan is right for me. Liked the ability to pay monthly versus annually. Will recommend and use again. Thank you.

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      PriceOnline & AppStaff

      Reviewed Oct. 27, 2025

      I had a great experience with Chaiz.com. Jerry ** was very professional and helpful and answered all of my questions. The process of purchasing the extended warranty was smooth. I especially like the ability to get instant quotes and compare various companies on the website.

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      PricePunctuality & SpeedStaffValue

      Reviewed Oct. 26, 2025

      Did a lot of internet research to find a good reputable car warranty service, Chaiz received the best rating. Chaiz provided the best available service contract available. Quick friendly service. Great value for the price.

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      CoveragePriceStaffRatesHonesty & Transparency

      Reviewed Oct. 11, 2025

      I talked to (Jerry **), and the senior Vice President (Erick Fettingis).. They both seemed very honest and was very informative about what kind of policy I was getting.. They thoroughly went through all the details... Jerry put me in good hands with good coverage.. I Was iffy at first but they made feel comfortable about what I was getting... I think Chaiz is very good so I'm going to keep my policy.. They have very affordable rates for your vehicle.. I was honestly just shopping around for extended warranties and getting quotes for my vehicle.. I have had bad experiences with previous warranty companies and alot of them did not have alot to offer I guess because the high mileage on my vehicle.. Some didn't even want to cover certain components on my vehicle.. Chaiz had everything I was pretty much looking for.. I'm quite satisfied

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      Customer ServiceCoverageOnline & AppStaff

      Reviewed Sept. 26, 2025

      Called in to talk to a real person. Eric ** was willing to answer all my questions and suggested a few other options to think about when purchasing my coverage. CHAIZ website is very user-friendly something you can do on your own if you want to go that route. It’s month-to-month, you can cancel at any time as well. I would recommend this company to anyone looking for some extra coverage on your vehicle.

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      Customer ServiceStaffHonesty & Transparency

      Reviewed Sept. 26, 2025

      I just met Erick **, but it honestly felt like I’ve known him forever. From the very beginning, he made my experience amazing, super welcoming, easy to talk to, and we were laughing the whole time. His customer service was top notch, and he went above and beyond to make sure I felt comfortable and taken care of. Truly one of the best experiences I’ve had, thanks to Erick!

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      CoveragePriceStaff

      Reviewed Sept. 9, 2025

      Very easy to apply, very affordable. Having extra coverage on your vehicle is a plus. The deductible was also affordable. Definitely will help in the long run. I just happened to find them by searching.

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      Customer ServiceCoverageSales & MarketingPriceEase of UseRates

      Reviewed Sept. 4, 2025

      Website was very easy to navigate. I didn't have 25 spam calls to talk to me regarding an extended warranty. I knew exactly what I was purchasing. Pricing and coverage was spelled out clearly and was able to compare from warranty to warranty.

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      CoveragePriceRates

      Reviewed Sept. 3, 2025

      Easy and convenient. Everything was simple. Great prices and coverage. Covered parts that other companies weren't. Would definitely share this platform with family and friends. Hopefully the service is good.

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      Customer ServiceTechPriceEase of UseTransparency

      Reviewed Aug. 21, 2025

      Bought my second contract on Chaiz and saved lot of money versus dealer and call center's quotes. Love the transparency and ease of use. Will buy all my contracts on Chaiz!! Also had a great claim experience on my first contract.

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      Coverage

      Reviewed May 30, 2025

      If I could put zero stars I would. We bought a policy through Chaiz and when the car need repaired the first time no issues. Now that we need to get a repair we were told that they only cover the JP power amount of the car. So we paid almost 3 grand for a policy for it to only cover 1300? Make that make sense. The policy we got even covers gaskets and seals. Well that alone would be more to than the JP power value to get fixed. Such a waste. Now my car won't get fixed and I'm out of money. Don't pay a policy with them if you have an older car.

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      CoverageSales & MarketingPriceOnline & AppMaintenance

      Reviewed April 30, 2025

      Very easy to set up and get comfortable with the app, they have many different options ranging from very affordable to not. They work very well with you. 10/10 recommend!! If you have been struggling to find a good insurance without breaking your bank this is it. Thank you Chaiz!

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      Customer ServicePricePunctuality & SpeedOnline & AppEase of UseRates

      Reviewed April 4, 2025

      Just purchased a protection plan for my 2014 BMW X3. I don't often buy warranties but considering the age of my vehicle and the price of auto repairs I decided to protect myself. I checked many online options and Chaiz had the best pricing with reputable companies. Their website is easy to use and presented my options in an upfront, clear, and detailed manner. I had some questions and reached out to Chaiz via email and they responded quickly and with satisfactory answers. I really like that they will allow you to cancel at any time.

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      Reviewed March 26, 2025

      Just purchase. Hoping for good experience! Car repairs and issues are always headache. Hopefully this will be a way to make it so that those issues are no longer something I have to fear or deal with any longer!!

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      Customer ServiceSales & MarketingPriceEase of Use

      Reviewed March 25, 2025

      I found it very easy to get a quote through Chaiz.com. When I had questions before my purchase, I was able to contact customer service and they were able to answer all my questions. I found the quote process easy to use.

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      Tech

      Reviewed March 10, 2025

      Erick ** is that rarest of people: he is absolutely DEVOTED to what he does for Chaiz.com! He answered my questions professionally, but also with obvious warmth and kindness! AND he did so even though he wasn't supposed to work on the weekend; after all, he IS a Senior VP! Nevertheless, he worked with me until I was actively signed up! THEN he went above-and-beyond by downloading my contract for me since I was experiencing difficulty. Keep this wonderful man in your employ: he's a WINNER!

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      CoverageStaff

      Reviewed March 3, 2025

      Erick ** was incredibly helpful, informative, and patiently supported me through the entire process. He went above and beyond with his service and I am so grateful for his assistance. Erick was instrumental to my decision to purchase my policy.

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      Customer ServiceCoverageEase of Use

      Reviewed Feb. 27, 2025

      Using Chaiz to find a warranty was very easy and intuitive. I was able to compare companies and levels of coverage with ease. I would recommend using them if you’re in the market for an extended warranty.

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      CoveragePriceStaffRates

      Reviewed Feb. 24, 2025

      The company is great. Very friendly. Price is great. Love what they cover on my vehicle. Very pleased. Thank you for being a part of this. I will recommend you to family and friends and I'm so happy to get my coverage.

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      PriceEase of UseRates

      Reviewed Feb. 22, 2025

      Using Chaiz was an easy and intuitive process that allowed me to research and compare various options. I was able to select a plan with the right options for the right price due to the ease of comparisons on the site.

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      CoveragePricePunctuality & SpeedStaffRates

      Reviewed Feb. 10, 2025

      Very quick and easy. A lot of different options and it was a very easy way to compare different coverages from different companies and prices as well. The price is very and are pretty much affordable. I have not tested the coverage. Also, the representatives were there to answer any questions I had.

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      Customer ServiceCoverageSales & MarketingPriceStaffEase of UseRates

      Reviewed Feb. 7, 2025

      I'm thrilled with my purchase experience! Unlike other companies, there were no high-pressure calls or bait-and-switch tactics. The website was easy to navigate, presenting numerous options for price, years/mileage, and coverage. I found the ideal plan at an excellent price. So glad I chose this website!

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      PriceStaff

      Reviewed Dec. 18, 2024

      This is my second time using Chaiz.com to find an extended warranty company, let's just say they didn't disappoint. Jerry listened to my concerns, broke down the cost and helped me find the right plan for my car. I highly recommend Chaiz, because they care and want you to know they care about your vehicles.

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      Customer ServiceCoverageTechSales & MarketingPriceStaffBillingEase of UseRatesSales Tactics

      Reviewed Nov. 27, 2024

      I’m rating this site five stars for not having to call and listen to a sales pitch and the whole back and forth. The platform's ease of use is effortless if you know where to find standard information about your vehicles. You populate the information regarding your vehicle, and the system will provide you with the options for which your car qualifies. I haven’t purchased an aftermarket warranty in 8 years. The price has gone up, and the $1500-$3000 extended warranties you would typically add to your financing option at the dealership no longer exist. The average warranty for a car with 50k-100k is $3000-$5000 depending on the year, make and model, and mileage. Chaiz offered several companies to compare, and the prices ranged from $2200 to $5000. The great thing is that you can set this up on autopay via credit card or banking info. The convenience alone is a huge plus.

      Conducting your research first to know what to purchase would be incredibly helpful. I’m unsure about the affiliation between Chaiz and the car warranty companies, so I’m touching base regarding the site itself, not the content. Seriously, kudos to the one who changed the industry. I oversee a few retail locations with a heavy emphasis on sales. I don’t like to be sold, nor do I care about the shift in attitude when you tell the pushy sales personnel you are not interested. I made my purchase on the Chaiz site on 11/25/24, so I can’t mention the quality of the warranty since I have yet to utilize.

      Overall, the coverage I purchased for the price is far more competitive than most of the other companies out there. If you prefer the peace of mind of the car warranty without being taken to the cleaners, make sure you check this site and review the terms before purchasing. The contract is not drawn up in all of that legal jazz that most common folk can't understand; it is relatively easy for your average person to comprehend.

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      Coverage

      Reviewed Nov. 20, 2024

      My buying experience with Chaiz was very positive. They various plans and I found one right for me. Determining what is covered is also very easy. So I appreciated not having a lot of red tape to go through. I appreciated the ease of the experience.

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      CoveragePriceOnline & AppStaffEase of UseRates

      Reviewed Nov. 15, 2024

      Chaiz is a highly innovative and unique online extended warranty company that truly offers the customer a variety of flexible vehicle coverages at different price points, allowing the customer to really hone in on the specific coverages that they need for their vehicle (as well as for how long they need it for) while not overpaying for things that aren’t needed like many of their competitors. I also found their website to be very user friendly, quite easy to navigate, and most importantly, their pricing to be quite competitive relative to their competition. I would highly recommended this company for anyone’s extended vehicle warranty needs!

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      PriceEase of Use

      Reviewed Nov. 11, 2024

      Simple, easy to use and complete. I highly recommend it. On this platform/website, you can easily get quotes and compare the best guarantees for your car. I really liked it. You can easily find the best in extended warranties.

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      Customer ServiceSales & MarketingPunctuality & SpeedStaff

      Reviewed Nov. 6, 2024

      Not having to deal with annoying phone calls from salespeople makes Chaiz great! Very clear and easy-to-understand information about warranty plans, and if you have a question you can email Chaiz and they respond promptly. I highly recommend purchasing your warranty from Chaiz.

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      CoveragePriceRates

      Reviewed Nov. 5, 2024

      A good selection of aftermarket warranty depending on your needs. The Helpdesk answered my questions and pointed out some things to consider before making my choice. No Pressure, NO upselling. Just what you are comfortable with spending on making sure you are covered. Price rates are legit.

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      PriceRates

      Reviewed Nov. 4, 2024

      It was a easy job. I want what I want with a good price and they answer you without a sell. All are straightforward and I got it right away and there is no extra money for downpayment and price are very good. Less than others.

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      CoveragePrice

      Reviewed Oct. 30, 2024

      It was easy set up, clear and straight to the point on what all is included. I found Chaiz was affordable, reliable and the warranty was just what I needed in order to get coverage yet still within my budget.

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      Chaiz Company Information

      Company Name:
      Chaiz
      Website:
      chaiz.com