Car Computer Exchange Reviews

Placed an order on 2-24-26. Cancel on the same day. They put me on their priority list for refund on 3-11-26. Still haven't received my refund. Don't buy from this company. Scammers, scammers, scammers. Worst company ever. I should never even place my order. After reviewing all the reviews I decided to cancel and I'm glad I did so don't order from this company. If you do you won't get your money back.

They acted all friendly when they took my order and got my money. But when I received the computer it was not programmed to my car at all. Even speedometer would not worked. Mailed it back. As they requested. And never received my money back. I had to have my bank go after them. And I won. And got my money back because of KeyBank. Would not recommend this company at all. Person I talked to on phone asking about my refund was rude and hung up on me.

I should’ve went somewhere else with my business. Because their shit don’t work! Hours more spent diagnosing the vehicle again to find out their work isn’t reliable. I’m ASE certified with 4 of them to my name. I’ve passed an electrical course with ACC within a 10 year span. I was the second technician to verify the bad PCM. Both of us having more than 15+ years in automotive.

I placed an order with this company on 1/16 and never received an order confirmation, receipt, shipping information, or next steps. After several days with no communication, I followed up on 1/21 and decided to request a refund due to the lack of response. I was told the refund would take 7–10 business days, but as of 2/10, nothing had been received. When I called, I was told the refund was just initiated that day and that no timeframe could be provided because they are a “small business.” I attempted to speak with a manager and was told to call back later. When I did, I was transferred twice, and the call disconnected both times. Overall, the lack of communication and follow-through was very disappointing. Based on my experience, I would not recommend doing business here.

From delayed delivery with several excuses to a module that was not calibrated to the vehicle we specified our experience was totally bad and we are $320 out of pocket for a product that did not work. We had to pay a local shop another $1,800 for another PCM to get the vehicle back on the road. Cannot recommend based on our experience.

Easy ordering process. Large selection. More than willing to update you on what stage the ecm/pcm is in and will send emails to validate. Have ordered several replacement ecms and definitely have them bookmarked for future business. Great company.

Excellent customer service, called two different times with several questions, staff was knowledgeable and patient during both calls. ECM arrived within a week of ordering and got the truck back on the road. Packaging and shipping label were hassle free.

It worked! Looks good and OEM quality. Need it to fix my o2 sensors. Was showing 8 O2 sensor codes and I couldn't figure out why. Came to fhs conclusion it must be the PCM and a new one fixed it. The people here helped me make sure I got the right PCM to be able to SMOG in CA.

Removed and replaced PCM programmed and tested all works as normal. VEHICLE charging at 14.6V. We are a CDJR DEALERSHIP and installed this PCM in one of our customers' vehicles. Will most certainly use Car Computer Exchange again.

Ordered my computer for my Chrysler Aspen. I was expecting it to come within 2 to 3 days. It came on the 5th day which was okay. Just a little longer than I thought. But once I received it I took it out the box, turn to my truck and started taking the old computer out of my truck, put that in the return box, taped it up, slap the shipping label on it, turned back to my truck, put my new computer in, hooked up my battery, jumped in my truck, turned the key and she started right up, thank you Car Computer Exchange.😊😊😊😊👍👍👍. You should receive the old computer core to start my warranty on January 16th 2026 which is Friday.

Searched for my car part without using the dealership. I found them online ordering was easy and the shipping was fast. I will suggest them to others as well as use them again in the future for service

Liked the timely delivery, however I didn't like that I did not receive a tracking number or any notice of when it shipped that would have been very helpful. Would still recommend to friends and family. Thank you.

Extremely easy to work with, arrived quickly and worked as expected. Instructions were clear and easy to follow. Was easy to replace and fixed our stalling issue. Would use again (but hopefully never have to).

Put the PCM in my 2005 Dodge Magnum RT, works perfectly even feels like it has a little more spunk, and it feels like it’s downshifting too, which is pretty cool. If you need your computer fixed, these are the guys to do it or gals.

Sent in a PCM for a 2011 Jeep Wrangler in for repair. I got it back within a week (even with the xmas holiday). I followed the directions for the reinstall and got a trouble code. I got worried, so I turn it off and on again and everything has been working great since. Local shop quoted me $2,700 for a replacement and the PCMs are on a nationwide backorder - So I am VERY happy so far! One small suggestion - It would be helpful to get status updates. When money is tight and your daily driver is off the road, sending an expensive part to an online company is nerve-racking. It would be helpful to get an email update when it is received and when it was sent back and maybe an explanation about what was wrong. Again, just a suggestion, but overall VERY happy.

The instructions leave out part. After installation one must remove the new ECM, re-install the old one, go to town to have the keys cut, re-install the new one, take it out because it doesn't work, then reinstall the old one.

Quick and easy, made one phone call, talked to knowledgeable sales staff and received orders in a timely manner. Would recommend to others. Appreciate the hassle free process and reasonable pricing for my application

The PCM I ordered and received was correct and works well. Communication to ensure I was ordering the right part was excellent. The lifetime warranty is also a great benefit. Shipping was fast! Great transaction!

The computer I just received was a car life and death saver for me and my passenger. We both use this truck for work and other travels. Computer Exchange has out done themselves with me as a customer man. When I say I've searched all over in my city as well I couldn't get anyone to help me with the problem other than, "Ooh we can charge you 400 to 1000 to repair and replace the issue with your truck since only so many has been made." Car computer exchange you guys keep doing and saying what you stand on and by with your company promise, I Thank you. We thank you for your services and products.

Completely satisfied with my purchase! 2004 Chrysler PT Cruiser non-turbo. The PCM came packaged securely, with clear installation instructions, a pre-addressed shipping label for the old PCM. Very easy install, truly plug and play! No need to reprogram keys or remotes. Truly no stress!

Correct part came in on time, customer service was excellent. Return policy and warranty is good. I would definitely recommend Car Computer Exchange to anyone in need of an ECU or other electrical components.

Very happy with the product and quick delivery!! Will definitely use this company again for future computer applications! Will refer other people to your company for help with computer problems and needs!

Yes I did receive this order. But I also never opened the package up due to the fact of my mechanic telling me that it wasn't needed because my car is doing everything that it's supposed to but crank up and now I know that it's the anti-theft system has been triggered and won't let my car start also so I have to get it rebooted by the Ford Company computer. So I'm sending this order back.

Jeep PCM replacement is NOT plug and play. It requires diagnostic software to reset links between the PCM and BCM. It also requires the immobilizer software to be reset by dealer or a locksmith. Other than the lack of directions to complete the task the staff and tech service were great.

I had ordered a repair service for my 96 XJ PCM and within about 3-4 days of shipping I already had a report on my PCM. Unfortunately it was unrepairable, but I'm still satisfied and happy with the service. Great customer service!

Not too happy. Unit was deemed unrepairable but sh!+ happens. I guess it's the risk you pay with any service you have your good and bad days .. I had high hopes to get my unit repaired given I seen high ratings. It was just my misfortune mine wasn't the lucky unit to get fixed.

Very reliable. Would recommend to anyone. Computer works perfect. Easy to install and works fine. Wish everything works as good. The company was quick to help with any problem that came up. But there wasn't a problem

Computer worked fine but it did not work with my keys. I had to hire another mobile locksmith to come and reprogram the computer with my keys, another $275. Not sure if this such a great deal by the time you go through all the steps as I did not price with anyone first because I was under the impression this was plug and play.

The PCM came in a lot faster than I expected. Maybe because I live in the Charlotte Metro Area. Worked Beautifully! Thank you so much, my truck is my money maker so having it down was not only an inconvenience but a loss of money for me. Thank you so very much I will recommend you to everyone I know!

Ordering and install was a breeze! The part was in great condition and clean! I will definitely order from this company again! I did not have to pay shipping to return the core. And who can beat a lifetime warranty? I had a certified mechanic try three PCMs for my car. None worked! This product not only worked but exceeded my expectations! The price is also very affordable.