Endurance Warranty Reviews

I wanted to make sure that as time goes on, if something was to happen to my vehicle, I could have some assistance. Also, when I went back and checked with my dealer, I learned that we had life insurance, disability, and GAP, but the warranty wasn't on there. So, I reached out to my financial advisor, and he recommended Endurance.

I have a vehicle that I like that is nine years old but the warranty that was on it expired. I am 81 and I pretty much take myself to most of my appointments. I need a vehicle that's dependable. I don't want to have to buy a new transmission if it becomes necessary. Although, my vehicle is very well-maintained, I was being proactive and wanted to have an extended warranty on it. Endurance popped up on my computer and I'd been seeing commercials. I answered one of those pop-ups, not even thinking that I was going to get a follow-up phone call almost immediately. But I liked what I heard about Endurance, so I went with them and my experience was very pleasant.

I play pool on Tuesdays, and I know some people there who had Endurance. A couple of them had an experience where they had a bad engine or transmission, and if it wasn't for the coverage, they'd be paying a lot of money. That was a good reference. But TV commercials help a lot, too. The gentleman who signed me up made it a quick, straightforward process. I had to wait 30 days and drive 1,000 miles before my coverage would begin. My car had around 48,000 miles on it. I don't drive that much, maybe 1,000 miles a month, so it's probably covered right now.

cly paying for because I just came out of $1,500 yesterday that I really didn't have. And I got the insurance thinking it could cover the underneath stuff in my car. The issue involved the sway bar and when the shop called Endurance, they said it wasn't covered. They said my transmission was covered but transmission problems only happen pretty much when you don't keep oil in your car. I have a Lexus and I don't think I'm going to have problems with my transmission because I keep my car up. So, I could try to get another plan from them that my car might need than than .

I saw Endurance in the commercial, and I did a little research, and everybody I spoke to, mechanics included, said it was a really good company. They had no problems with it. I went with it, and the enrollment was a piece of cake. For somebody like me who is very computer-illiterate, it was very easy. When I first signed up, the salesperson had told me that everything was covered. And I took the car in. There were certain parts that were covered. He sent me a list of everything that was covered and what wasn't, but I did not compare the list against all the parts that my car has. So, when I took it in, I was very confused as far as what I was told or what I thought I was told, and what happened.

I'M Very Unhappy with this warranty service. Nothing is ever covered. I spent over $1800 out of pocket for repairs that should have been covered by Endurance. You mean to tell me they will cover a whole transmission repair but not a switch that goes on the transmission or any electrical issue or simple back up camera. Make sure you know your coverage before you sign a contract. I have been a paying customer for over two years and still have not been able to use the service I'm PAYING FOR. SOMEONE from ENDURANCE Please contact me.

This company is absolute crap. It's a big huge rip off. Do not get yourself involved with it! Oh my goodness what a headache! I've had my first claim after quite a long time of paying in and I was given the runaround. I had to call four different numbers, one of the numbers was wrong, etc. They denied the claim even though I have extended coverage. Also, I had to pay for part of the towing that they offer in my plan so I just had my AAA tow it. And lastly, when I called to cancel, I was given to some hooligan who kept trying to sell me to keep it and refused to listen to me and then what I told him to stop the sales he talked back to me and told me he wasn't selling, and he had a real attitude and tone. This company is a major headache. Do not let them rip you off!

Herman was incredible. Thank you so much!!!! He helped was kind and professional in every sense!!!! Thank you!!!!

I would give less stars if I could. So first they mislead you. When you finally do get approved expect to pay much more or of pocket. Then when you get a new vehicle good luck canceling it. You will need to get a notary public signature to cancel. I will just good luck.

At first, our thoughts were, "this is just too good to be true." This is a big relief that we won't have to worry about car repairs. Thank you.

Due to medical bills, we needed to cancel our coverage, because of finances. Spoke to Keith on the phone and he was able to find a discount for us so that we would be able to continue the Endurance coverage on our vehicle. Keith was personable, professional and so kind to help us. Thanks, Keith for helping us out of our situation.

Everything was simple and easy. Did not have a problem at all.

Although I had to cancel acct mgr Gordan was not shy about trying to get me to stay. He really tried. He was persistent yet extremely polite. Such a delightful conversation. I may come back!

I called Endurance Warranty to clarify some points about my recently activated contract, and spoke to Tabitha, and she quickly gave me detailed answers to my questions in a very pleasant and professional manner. A very excellent experience!!! Highly recommended!!!

On October 7, 2026, I had a thermostat on my 2019 Chevrolet Corvette replaced at my local Chevrolet in Newberg, OR. The car had a fault code reading indicating that the "coolant temperature relapsed blow diagnostic monitoring temperature”. The dealership promptly and professionally replaced the thermostat. The total bill came to $619.35 and I expected payment from you for $519.35 accounting for the $100 deductible. The service advisor told me that you only allowed $135.00 / hour shop rate; the dealership's rate was $195.00 / hour, which is the normal rate at 6 different Chevy dealers that I called in the Portland area. I was told when I purchased this coverage that “there was no cap on shop rates”, but you capped saying that the $135.00 was the "average rate for this area”.

My name is Ildet **. I signed up a 2018 Chevy Suburban with Endurance, I spent about 2 years paying the monthly payment faithfully the vehicle broke down and took it to Estero bay Chevrolet in the city of Estero. The garage contact them. They took about 4 weeks before they decided to go to the dealer to inspect the vehicle and after that they have refused to pay for the repairs. Micheal, the person who was responsible for the claim, has lied to the garage and told them the vehicle was used as a limo.. Yes in the past it was but at that time it's was registered under my name and the technician showed him the inspector the vehicle registration visibly.

Endurance claims to repair most repairs depending on the warranty you purchase. In fact every claim that I made was denied so after 2 months I decided to cancel my coverage. Fast forward to 4 months later I realized that I was still being charged $132 for a plan I cancelled. I called in to customer service and was told, "Yes I see where you cancelled" and that I should never have been charged and that I would get a total refund on said charges. Called again today and was told, "Yes your check of $27 was mailed." The paper they had me sign when I called in covered their butt to say my offical cancellation was in August not May when I called in but yet they admitted that I shouldn't have been charged for those 4 months. Stay away from this company!!!

I am writing this review to let people know not to get involved. If you get involved and decide to cancel it is next to impossible to cancel. My relative is 80 yrs old and paid his new vehicle off. When he did this he is old school and thought his warranty was gone. So at some point he whether he called them from a commercial or they sliced him he bought into it. He then was talking to the dealership where he bought it and he told them what he did, they told him he still has manufacture warranty and they do not accept Endurance anyway because they do not pay. So he tried to call and cancel on his own they kept telling him he needed an email address. He has no idea, he still uses a prepaid flip phone. So he finally came to me and told me what he did.

Totally disappointed with Endurance. Not getting the coverage I expected to get. I have to consider canceling my contract. But I anticipate just as much disappointment in canceling it, as I got having it. I'd give them a minus 5 if I could.

So far, my experience with Endurance has been very good. I looked them up, and they were rated very highly. I decided that was the company I wanted to go with. They offered me a few different choices on their plans, and I picked the one that I felt best served me. I got the bumper-to-bumper coverage. It was a good deal.

As of October 20, 2026, I am extremely disappointed and frustrated with my experience with Endurance. My experience has involved delayed payments, poor communication, and a claims department that does not seem to take responsibility for resolving my situation. On August 10, 2026, I dropped off my truck at Findlay Chevrolet for an oil pump and suspension repair. Endurance reviewed and approved the repairs. I picked up my truck on September 2, 2026, and paid my portion of the invoice.

I am 75 years old and was feeling somewhat unsure of myself. The Endurance representative made me feel at ease right away. She listened to me, about why I was calling and she explained their plan to me in terms I could understand. I have been so afraid of being scammed with the different companies that have been reaching out to me. But, I called Endurance and I am satisfied with the plan I got.

I wrote a review a few months ago, but since then a few new things came out to show me why Endurance CANNOT be trusted. So if you read my earlier review, they denied to cover the transmission on 2016 Silverado. Not going to beat a dead horse about my last review, but did find out they denied the transmission claim because THEY say the torque converter caused the transmission failure. Talking to the shop, they said no one there mentioned the torque converter, and when the Endurance Inspector showed up, he said it was the transmission. So you know they denied the transmission coverage due to THEM saying the torque converter caused the transmission to go out.

Good overall explanation of service and coverage. Could be a longer coverage for this kind of money I'm having to pay.

Endurance denied my claim stating the adjuster didn’t find anything wrong. This is after 3 opinions (2) from Mercedes Dealer and (1) from an independent dealer. I’m in the process of taking legal actions. This has been a huge inconvenience. I would not recommend Endurance. (I discovered them from job special rates benefit brochure) which is shown to more than 50k employees and I am sharing my experience so they can no longer support Endurance.

I was satisfied with choosing Endurance for my car warranty and the representative told me so much about my plan.

Endurance's customer service has been okay. However, I like seeing my policy mailed to me, so I can look at it on paper, not sent to me by email. So, it’s hard. That's one thing I don't like: the email part. I wish it had been mailed.

I just picked Endurance, and they accepted me. Their customer service was good. My cars are older, and I was worried about them accepting it, but they didn't have any problem with that. Most people don't want them if they’re over 10 years old. The only thing is I took my car to the shop to get the air conditioning done, and they paid for it, but then the dealership charged me another $400 for I don't know what.

Unfortunately you had to cancel my service, but they were so kind. I spoke to Kim and she couldn't have been any nicer or more helpful.

After years of paying my monthly fee. I finally get to utilize my Endurance Warranty! Car wouldn't start in parking lot. I got jumped off and drove straight to an authorized service center. Service center confirmed bad battery and water pump issue causing draw on the battery. This was on a Saturday....Endurance offices are closed....work was performed without "pre authorization"....this "maintenance" action is not covered under "emergency". So my whopping $100 dollar credit towards a new battery was denied.

She was very nice, answered all my questions and in a timely matter. Answered with a nice soft voice...She did a overall 100%.

Katherine was informative and helpful. Looked for discounts for me. She was a pleasure to work with.

One day, I was getting something checked and the guy told me that I may want to get an extended warranty because cars like the Nissan that I got would have CWT transmission issues. He said he got a lot of them come to his shop, and that made me get a warranty. I heard Endurance was good and that they had a $100 deductible. I also saw them on TV. It's better to be safe than sorry, so I signed up with them. The rep I got was named John and he explained everything to me. The policy seemed like it was really nice to get. I had no problem and so far, so good.

I've been thinking about getting an auto protection plan for a while, and I decided to go ahead and do it. I saw Endurance advertised on television several times. Signing up was very easy. So far, I haven't had any problem. I'd recommend Endurance.

This is going to be my review. I just joined. So far so good. I'm okay with the monthly payment. Real tests will be when I need service on my vehicle.

My brother was a customer of Endurance and he was talking about how good they've been for him. At the time, I just spent $4,000 on my truck to replace a water pump and a couple other things that had to be taken care of. So, I researched Endurance pretty good, talked to my brother a little bit more, and decided to sign up with them. I went online and filled out something, then they called me the next day. They were really nice and they answered all my questions. They explained everything in detail and within a few minutes, they had me signed up and ready to go.

I saw the auto warranty commercials and the people in them. I went through a bunch of warranties, ended up with Endurance, and the sign-up was fine. So far, everybody's been nice and friendly, and my experience has been good, but I'm not qualified just yet. I need about 40 more miles before I can get any kind of service. All the phone calls have been fine, but I would rate Endurance a 3 right now until I deal with a situation that needs the warranty.

They were very polite. Explained everything I wanted to know and covered everything I thought I might need. Very easy to do.

We have two cars that are not heavily used, but are older, and they've gone out of their manufacturer's warranty. We are not young, and we cannot do a lot of things ourselves. So, we have to rely on things like warranties to help us manage. We had bought an Endurance policy previously on one of the cars. We never used it but my husband was quite satisfied with the process in the beginning. So, we purchased their policy again. We talked to a gentleman on the phone. My husband's very hard of hearing, and he has a caption phone, so he could participate in the process by having a phone call on his caption phone. The gentleman we talked to was very friendly, down-home, southern kind of guy, which was nice in its way. I felt like everything was very straightforward for the most part and I can't remember anything that I wasn't pleased with about it, or that made me wonder if we were getting into something we shouldn't.

I learned about Endurance on television, and when I signed up about a month ago, the customer service was good. The rep was very personable.