Audi Reviews

My wife and I have owned two Audi cars: an A3 and an A5 convertible. The engine on the A3 died at 107,000. With only 90,000 on the A5, we had to begin adding a quart of oil every two weeks. We are in our 60s and do not drive hard. My last non-Audi car lasted 217,610 miles. Audi told us that adding a quart of oil every two weeks was "normal" on a car with 90,000. They did offer to fix the problem for only $8,000!! That $8,000 will be used as a down payment on a new non-Audi. Google "Audi excessive oil usage" and understand that this is still an issue today, not just before 2014.

I would not recommend spending the money on an Audi when you can purchase other great vehicles and the manufacturer will not jerk you around about recalls. I recently paid $4,000.00 out of pocket for a water pump on my 2019 Audi S5...which there are recalls on. When I asked Audi to please look into this, they told me that because I bought the car somewhere other than an Audi dealer, they would not cover it. I worked in the car business for 25 years and I have never heard of such a thing. A recall is recall...no matter where the car has been! Too much money for an average car and terrible customer service! First and last Audi for me!

If you consider to buy Q4 e-tron, here is a very unpleasant experience to share with you. Ever since I got my new car from a dealership early July this year, there has been issue with casting the CarPlay to MMI properly. I had taken the car to different dealers four times. None of them was able to fix the problem. The worst situation was MMI couldn’t cast the right CarPlay map correctly for two weeks which was the fourth time I took my car for service. Unfortunately on the day of service day, my Q4 crashed with another car right outside the dealership. The car was badly damaged, since it was a two month old new car, to the best of my interest I chose that dealership to repair my car.

This was my very first experience at this dealership Audi West Ottawa and very excited to purchase an Audi. The delivery today was completely appalling and a complete lack of customer service from the salesperson and the sales manager. It was confirmed 3 times the week prior to pick up. Twice via email and a phone call to confirm pickup at 11AM. I was informed to be at the dealership at 11AM sharp as they had arranged a delivery person to meet me. On the way to the dealership, I received a call from the salesperson just after 11 AM as I was arriving that the vehicle was not ready and would only be available later in the afternoon at 2 pm. I did not receive an apology whatsoever and only received excuses from the salesperson with no consideration to consider rescheduling prior to the appointment so I wouldn’t have showed up and rearranged my schedule to make the 11 AM appointment.

I want to make everyone aware of the extremely poor customer service provided by Audi. Their standards are shockingly low. If your car has any defects, the dealership will simply refer you to Audi Canada, which offers no support whatsoever. Audi Canada ignores and fails to respond to client complaints, which is unacceptable for any reputable company.

At 81,000 miles, my Audi $50K Audi A6 needs a new engine. This is from a known defect in the piston rings. The car burns through a quart of oil every 400 miles. Audi has settled a class action lawsuit for this. One would think that if they settled a class action lawsuit, it would result in a recall so dealers can take care of it. Audi did not. What a horrible car. What a horrible company. If I had known that the car would only last 81K miles, I would never have bought it. My local Audi dealer, Audi North Austin, tried many things. None of them stopped the oil burning. Regardless, I paid them thousands. I took it to a non-dealer repair shop, and they explained the whole engine/piston ring problem to me immediately. One would think the Audi-trained dealer technicians would know more. All I get from Audi USA and the dealers are shoulder shrugs and effectively saying "sucks to be you."

Buyers, read carefully. Tuesday, August 6, 2024 case #**. I would like to document a serious event and ELECTRICAL SYSTEM FAILURE - 2020 AUDI Q8 - VIN **. Dangerous experience I had today with my 2020 Audi Q8. Before I begin, please note that I am a 5-time lifelong Audi owner. I had & have owned and leased the following Audis for over 15 years consecutively. I have financed and leased Audi TT, 2 Audi Q5’s, 2 Audi Q7’s and my current Audi Q8. I have (had) been always a champion for the brand until today when my faith and “trust” in the brand were shaken.

The MMI system and Audi connect do not work as described. I have called Audi Connect five times in the month I have owned my 2024 Q8. I have gotten partial answers and last call was 45 minutes with no resolution. Frustrating that an $80000 car cannot function as advertised. This is my fifth Audi and I have never been this disappointed. I will keep calling until I am satisfied. Shame on you Audi!

Audi are design failures! They will fail as warranty is over! Q5 will develop oils leaks with time and age! Engine and transmission mount will fail fast as well! Plastic coolant lines, housing and seal will crack and leak! There are systematic design problems with these cars, they are ignorant,,

Warning: Consider Twice Before Buying a Q8 from Audi Coral Springs. I'm sharing my disappointing experience with my Audi Q8, purchased from Coral Springs. Despite meticulous maintenance and care, I've encountered a string of issues just after the 50,000-mile warranty expired: Suspension failure at 52,000 miles: $1,500 Repair. Oil change and 60,000-mile maintenance at 57,000 miles: $1,300. Cruise control failure related to a water pump and vacuum system at 58,800 miles: $6,500

I owned a 2018 Audi Q5, loved the SUV and had no issues with the vehicle at any time just standard maint. ALL of the maintenance was carried out by an Audi dealership. I had 98000 km on my SUV and was taking a trip to Nova Scotia from Edmonton AB so I had the 120000 km maintenance done before the trip to hopefully prevent any issues during the long trip. 60 km outside of Winnipeg the engine made loud noise so we pulled to the side, called for a tow to the Audi dealership in Winnipeg, it was a Friday and a long weekend so the SUV would not be looked at until Tue or Wed.

I started having problems with my 2014 Audi Q5 as soon as a couple of years after purchasing, the engine light turned on and I had to do a $500 repair. After a long fight with Audi they offered to pay only half of the costs, this should've been my first sign as to how terrible their customer service is. Currently the car has less than 60K miles and I started having issues with oil consumption, turns out that I have to change all pistons and rings which costs $8000. I opened a case with them and after months they come back to say that they can't help with the costs of the repair. This is a common issue on Audi Q5 models so buyers Beware.

I took my 2018 Audi A4 Quattro s line to one of two collision centers in Miami. I chose Caliber Collisions in North Miami. What I want readers to know is do not go to any certified authorized Collision Center by Audi at least in Miami. What I came to realize through the nine-month nightmare is that Audi has no idea what's going on in their "Certified Authorized Collision Centers".

I have owned many AUDI cars; I like the brand. However, my 2022 A6 has been a disaster--the computer technology and the resulting controls (auto braking, driver's assistance) have been dysfunctional. The Car Play does not function all the time; it is not my iPhone--I checked. I've taken my car in for checkups with no positive findings. I filed a formal complaint under the Lemon Law, but my request was denied. Each time I call AUDI's customer service (about 3 times now), I am on hold for over 40 min (I hang up) AND even when I provide my phone # for AUDI to call me back, I receive a call back and put on hold again. This is ridiculous. AUDI has many competitors with much better customer service.

I've owned several Audi's over the years, it has been my favorite brand. This was by far my favorite purchase. These cars are beautiful inside and out. Trust me on this, with the move towards mild hybrid/electric they are no longer reliable and the repairs are EXPENSIVE. My car is a 2019 with 66,000 miles and the steering wheel/column no longer adjusts. The software update didn't work so they need to replace the steering column. $2,200 for a steering column. I also own a 2012 Chevy Malibu with 200,000 miles and it does not need a new steering column. I've owned many cars and I've never replaced a steering column in any of them.

Been leasing an Audi Q5 for 9 months and have spent a few hours on the phone almost every month trying to have someone unblock my online account so I can set up auto payment... Seems like a very basic ask, but at least 10 agents have failed. The most frustrating was today -- after spending an hour on the phone and multiple failed attempts, the agent arranged for me to turn off my computer, turn it back on and, after 2 hours, a techie would have fixed my problem and I would be able to sign in to my account... It's six hours later, and it still not happening! I'm happy enough with the car but it's my last Audi.

I purchased an overpriced Q4 E-tron in 2022. After waiting one year for the car, I was overcharged for this EV that I do absolutely love driving but sooo many problems and I don't like Audi costumer service. So many recalls and last summer when it was discovered they sold and let me drive the E-tron off the lot without refrigerant for the A/C, I didn't have my EV for one month and Audi still made me pay the monthly payment of 1250. I was informed I can't drive an EV without this fluid because it will harm the battery, okay fine, why was the care without the fluid? The fluid for the Etron is scarce and the machine to inject it was never used by the employees. Why doesn't Audi 1. Have refrigerant for the Etron 2. Why aren't they trained for the fluid injecting machine that puts the fluid in.

First time Audi buyer; horrible experience. Lots of recalls. Then the recall nightmare. I get a letter about a "routine transmission update". But it is anything but routine. After software update, transmission errors. Every week the dealer says that I will get the car back on Friday. Then on Friday it is Monday, then Monday it is Friday...it's been over 6 weeks and they cannot seem to resolve the issue. Anyone else with the same problem, we need to get such issues resolved. This is not what you expect from a "luxury" car and a routine recall..

We purchased Audi Care Plan at the time of purchasing our Audi Q5 from the OpenRoad Audi at 2395 Boundary Road in Vancouver BC Canada back in October 2013. In July 2018 our vehicle experienced a timing chain failure and we were invited to participate in a VW/Audi Timing Chain Canadian Settlement class action suit. Sadly, eventually we were excluded for compensation due to inadequate maintenance schedule. Ironically, for the duration of the vehicle ownership, the only case of inadequate maintenance was detected within the time frame when we were in the care of the Audi Care Plan from October 2013 to October 2018. On July 18 2023 we contacted Audi Care Canada department for compensation as it was very clear it was oversight of the Audi dealership who provided the service.

I have a perfectly maintained and carefully driven A6 with 97,000 miles. The vehicle fails Audi’s oil consumption test using 1 quart every 300 miles (no leaks). Faulty pistons is the diagnosis. Audi does not care. They know they have faulty pistons in their 2.0t engines but offer nothing. It’s embarrassing for a company that is supposed to offer a quality product. They have a review process that lacks transparency. They state the dealership is involved but the local dealership is under new management making them ill equipped to offer meaningful insight. Bottom line is Audi offers an inferior engine and don’t care. I’ve held several vehicles to 200,000 miles and have never experienced this piston issue. Net I have an attractive vehicle that’s near worthless with piston cancer.

Received a damaged brand new vehicle - they refused to take responsibility. It is a nightmare to try and pay Audi financial services every month - takes me hours as the site is usually not working. Don't deal with them - not recommended. Very disappointed as have been loyal Audi customer. Never again.

I finally got my dream. Now it's become a nightmare. The back up camera has never worked. It works once then doesn't work for weeks. I took it once to my local dealership. Didn't have the tools. I have taken it to Pensacola dealership now three times going on my fourth. Still not fixed. Wasted gas. Wasted days off. Drive a hour and half one way. Wasted mileage. I'm supposedly now waiting on a loaner car so they can keep my car Yet this can take anywhere from two weeks to six months before being fixed or looked at again. Been two weeks already. Nothing. Called Audi. No results. I'm paying for feature that I don't have and don't know when I'll have. I've been treated rudely, ignored, spoke to condescending, hung up on who says they take it this time and fix it or it stays fixed. So much for buying a premium luxury car when you are not treated like a valuable customer.

I have had 2 Audis. A Q5 and A4.... I bought the Cars used with about 75K miles. at approx. 90 K miles on both Cars, the Engine starting burning about 1.5 quarts every 3 weeks. I would have never thought a 50K car would have this Poor of Build Quality. I have had numerous other issues, pumps, switches, leaks, struts, sensors, rear hatch motors, etc... I spent approx. 12k in repairs on both these cars in the 2 years I owned them... Talk to anyone, who has bought a Pre-Owned Audi and they have had nothing but trouble out of the Car after 90 K miles...

Like another reviewer, in June 2023, I paid for a new Audi q4 Etron and Audi Canada confirmed to the dealer that it was being shipped from Germany. A few weeks later, it showed arrived in Halifax. Then no more information. The dealer followed up daily and a few weeks later was told that there's a problem with the coolant pump for the battery (critical to ensure life and range). And that Audi Canada will replace it (good it was found before being shipped to dealer). But then again, no information.

Have a Q5 and had multiple problems and repairs costing over 5000 dollars so far. You can't get into their dealerships for maintenance or repairs. Always booked up. I would never buy another Audi again.

I order a Q4 E-tron June 2022. I get a notification that my car will be in Dealership in Mid July with VIN number. Dealership called me first week of July that, "Your car is here." He was supposed to make an appointment with Financial department and call me back. So I didn't need my other car, I sold it. I did not receive any call back however I left 2-3 messages. Finally after 2-3 weeks sale person called me that, "Your car has an issue!" Brand new car has issue! "We don't know when the issue is solve and we cannot do anything for you." Nobody is responsible yet! Just keep telling: "We are sorry, we don't have any idea when you will get your car, please wait." Until when?

I purchased a 2018 Q7 new from the dealership and I have had nothing but problems with it. Most recently they did a $45k engine repair and now it won't even start. They are asking for another $2500 to do the repair. Since owning the car I have been to the dealership no less than 25 times. It has taken so much time away from my work and family because I do not have a reliable car. I submitted a request for Audi to buy back my car and need to wait for their response within 45 days. I have to rent a car in the meantime as it undergoes review and its an overall horrible customer experience. my luxury dream car has turned into my lemon nightmare.

I bought a Q5 because I used to own an Audi when I lived in Europe - only had technical issues and service experience has been so poor - a Ford garage seems like heaven in comparison. I have had so many technical issues - no support, car nearly got me into 2 accidents because of the collision avoidance, air conditioning does not work (and it will cost me), the speed reading feature reads the exits signs and kicks the cruise controls off every time - you can't get an appointment in less than a month for service (nice driving with your winter tires) - you need to wait for an hour at least and no shuttle to get into the service - let alone cost - no help - and the attitude as I was not informed about the fact that I am supposed to give up hours of work to get to service - choose another car.

I am profoundly disappointed and frustrated by my ongoing experience with Audi Montreal St. Laurent. Since March 14th, my Audi Q7 has been with them for extended warranty repairs under the Dieselgate settlement. After two long months, there is still no clear end in sight. Despite over 60 inquiries to both the dealership and Audi's Corporate Head Office, all we've received are empty promises of follow-ups that never materialize.

Here's an example of Audi's service:

I've been trying to contact customer service for two days. They claim the call depend is high leave your number and they'll call back. But, when you get a call back. They don't say anything, then hang up!! So I requested a fax twice. The recording stated I'll receive something within an hour. Still nothing. This makes me look at Audi totally different. Once I sell the Audi I have I will not return as a customer. This is ridiculous.

This is my first and probably last Audi. While the parts department is always courteous, the SOS system part has been on backorder for 5.5 months and there is no ETA! I find this situation ludicrous and more than annoying. I was recently told that the manufacturer went out of business during COVID, so I ask, how was there no redundancy put into place? As an ops professional, this was the 1st thing I did during the beginning of the lockdown.

For the length of our lease Audi.com has been down to an upgrade that I am told is being done in Germany. Changing credit cards for payment is a nightmare and everything promised never happens. Now trying to buy out the lease is the same, the site is down and customer service is non-responsive. reached them a week ago and was told they would send paperwork for the buy-out. Of course, it hasn’t come and I suspect it may be coming from Germany. I will never deal with anything that has the Audi name on it again.

I own an Audi Q7. I went to upgrade the car to another model or brand and was told by a dealer that my trade value was poor as they could not sell the car outright due to the pending recall for the fuel pump for which Audi has no solution at this point. This is unbelievable but as a consumer we have to suffer. The dealer informed me that due to the recall it would have to be sold to an auction house. Who else has experienced this issue recently. I have called Audi and they were surprised but say I have to go through testing etc before they will offer any support. I drive my grandchildren in this vehicle and am now concerned about safety on the highway. Any solutions? Plan to all the NTSB as it even shows on their website that there is no solution at the present time.

I recently purchased my dream car from Audi and have a technical error on my account preventing me from setting up payments on my car. Over the last 3 weeks, I've dialed several numbers and spent hours on the phone speaking with customer service without any progress. I've emailed and called the Santa Monica Audi, who sold me the car, for assistance and have yet to find support. I haven't even received the car yet and wish their customer service lived up to the luxury brand and pricing they demand in market. Very disappointing.

Back in Sept 2022 my Q5 2016 Audi was diagnosed with a bad oil separator valve in the motor. I only had about 60k miles. The dealership said, "You need to fix it before it ruins your engine" at a whopping cost of $3,300. I asked for help to finance/fix this issue as the Audi my mfg warranty ended. Audi dealership said this was a known issue with Audi in general and I would have to call the main office to figure it out. Fast forward; the main office said, "We can't help you as your specific VIN didn't qualify" and that I already paid for the service so, "You're out of luck." I WILL NEVER BUY ANOTHER AUDI as they don't stand by their cars. PLEASE do not support these people.

I bought my Q5 new at a dealership and thought they are supposed to check the vehicle for all items but apparently not. The other day I had a flat tire. I went to change the tire and found the car did not have the tool needed to remove the lug nut caps which were supposed to be in the car according to the service department. I filled up the spare with the air compressor which was included and found the tire did not seat properly on the rim. I called the dealer service department and I was reminded I had Audi service with my purchase.

I have been to Audi Mendham at least twice in the past 2 years because of the iPhone synch. Always before the music went on automatically when I started the time- now only sometimes. Audi hasn’t fixed it. It is bad enough you don’t have car play, but my joy in my car is non-existent without my music. I called Audi Mendham, Audi Bridgewater, many different departments. NO ANSWER, as usual. I want call backs. I want my iPhone synch fixed. Audi will not fix my car!

Got a new Audi Q7 in Sept, have had issues with the vehicle, warning lights come on, fluids were not topped off, mismatch between odometer reading and paperwork reading. Also a tech person was supposed to go over the car with me when I bought it, apparently the person was not available when I took delivery. Overall experience was worse than I expected, given the brand!

I co-signed for my daughter on a new Audi 03 lease in CA. at the time my credit rating was 830 and my daughter's was 780. We both had perfect credit our entire lives. We moved to Florida and had to change banks because Florida did not have our credit union here. My daughter opened a new account but forgot to get overdraft protection. One of her credit cards withdrew funds from her checking early and then Audi attempted to withdraw her car payment but was denied because she was $1.96 short in her checking but had almost $10,000 in her savings. Audi said they attempted to call us but that we never answered.

I traded in my 2018 Audi SQ5 for a new 2022 Q7. I wanted a larger vehicle. My SQ5 ran perfectly for the five years I had it. Zero warranty work. The service company would pick up my car, leave me a loaner, and deliver my car back to me. It has been a perfect vehicle.

I bought a brand new 2019 Audi Q5 and just brought it into servicing for the 4th time for a faulty air con system. First time was just months after purchasing (10/2019)- low refrigerant. Second time (6/2020) A/C not blowing cold air - performed inspection by injecting dye to detect leaks; found no leaks and topped up refrigerant. Third time (6/2021) A/C not blowing cold air- found A/C compressor line was leaking at union. Replaced O rings and recharged system. Fourth time (8/2022) A/C not blowing cold air again - car still in shop as I write this. Just got text that technicians did not find any leaks and have to do more extensive trouble shooting over weekend so 5 days without a car! On top of that, I have already taken the car in for two recalls! No confidence in Audi quality. I say stick with Japanese cars.

I have had a continuing problem with my in-car Audiconnect. I have reached out to Audi Customer Experience multiple time (including phone wait times exceeding 30 minutes to 1 hour). Nobody at Audi has any idea of how to resolve the issue. Stay away from Audi.

Audi has a history of its engines consuming excess oil. After testing by the dealership showed oil consumption of 1.44 quarts per 1000 miles, Audi USA refused to provide any support even though the dealer said it was a design defect. Audi will not stand behind its product. The car has only 86,000 miles and needs a new engine according to the dealership.

If you are choosing Audi, think hard on whether it is worth the money. I'm learning that you are buying a name not a quality product. Warranty is worse than most other vehicles. Labor is more expensive than most other vehicles. Quality may not be any better. 37K miles and I had to replace the water pump and the dealer charged $1.5K in labor. On my previous A6 the exhaust system needed to be replaced at about 75K miles. For the money, quality and warranty you are better off with VW or Kia.

Audi markets the fuel economy for the Q5 as 23 city/28 highway. After driving our newly leased car for 7 months, the average mileage we got was 15 city and 20 highway. We brought our car to the dealer and confirmed nothing was wrong so This is an egregious lie on fuel economy. We also got a flat tire and called roadside assistance. They called a tow company and confirmed they would cover a car service back home. They ended up denying reimbursement for any of this. Their fuel economy is horrible and their roadside assistance gives false information. We will never purchase or lease Audi again.

Within the first two years, the vehicle had problems with overheating and the car quit in traffic. The car had to be towed to the dealership. This happened twice. When the car had 50,250 miles I took it in for service. I was told there was a leak in transmission and also a oil leak, which cost me $4,000.

Audi, a beautiful car with poor reliability. Get your wallet ready. This was a "reward" for my wife that spent 40+ years as an RN in acute care settings across several states. It begins... Bought the car new in 2014 in Atlanta. Was told by the dealer rep to give him all stars and that was important. Why not say give an honest opinion? Was never even called by rep that sold it to see if I liked the car. That should have been a heads up. Now at 95k miles and have spent over $6000 dollars to repair: water pump, timing chain, high pressure fuel pump, leaking gaskets. Now it is skipping like a monster. Now have another $1000+ dollar to get carbon off intake valves. My Toyota Avalon went over 200k miles. No major issues. Don't do it....run away.

My 2018 Audi Q5 has three service recalls and now a $2500 repair for a leaking water pump. The car has only 13,000 miles but Audi will not help with the cost since the car is 7 months out of warranty. Audi customer service says they might of helped but I needed to ask for assistance BEFORE the repair was undertaken. I am supposed to know this, how? I do not recommend an Audi or the Audi Exchange dealership in Highland Park IL. They do not stand behind what is obviously a design or manufacturing defect on a car with only 13,000 miles.

I would caution anyone against purchasing a new or used Audi solely based on their horrendous customer service and deceptive service practices. I purchased a new 2017 Audi Q7 and almost immediately notice an obnoxious squealing noise from the front brakes, especially when they were cold. On multiple occasions I mentioned this to my service advisor at Bluegrass Audi when I was having work done on the vehicle. I was consistently told that the noise was normal and was just due to the nature of the brake pads. I recently received a notice of a Class Action Settlement, “Mercado v Volkswagen Group…: that specifically addressed this very issue and I have also learned that there were several Technical Service Bulletins (2050735/1) issued in early 2018 by Audi that addressed this issue and specifically how service departments should fix the issue.

Bought my first Audi 3 weeks ago. First day I couldn’t log in to access my car. I called customer service and email them numerous times and no one has been able to fix or provide status. Audi has the worst customer service in the world, DO NOT BUY an Audi.

Audi is a terrible company to lease a car from in my opinion. There isn’t an employee there that I would say is customer friendly. I have owned 11 BMW’s and for once tried Audi. Big mistake! Terrible company. I own a Range Rover now and still wish I stayed with BMW.

I have leased 6 Audi's. I purchased my lease 2018 A4 in September, 2020. Audi will not upgrade vehicle to 4G mobile network. local Audi dealership quotes price of $650.00 to upgrade vehicle to 4G. I requested Audi help with half cost $325.00 to the upgrade. Audi, refused. This is how Audi treats a loyal Audi customer. I live the Audi vehicles, but I will never lease or purchase another Audi.

I leased my Audi Q5 on February 2021. For the last month and a half my car has been at the dealership 3 times due to it not starting consistently. Several alarm lights also showed upon the dash along with the engine light. Due to all of this I did not feel confident driving, so I notified the person who took care of my lease. This has been the worst customer service I have received in a dealership. Both Audi headquarters and the dealership neglected to do anything to remedy the situation. The only thing they offered was to attempt to sell me another car which of course, entails paying more money.

Purchased 2020 Q7 for over 80K. Sever safety issues began around 1000 miles. Vehicle would abruptly stop on the highway. Had truck for 8 months, 5 of those months spent in service. After 3 conversations with their corporate services who kept telling me they were reviewing my file and get back to me in a couple of days, which never happen. They would call me back after a month. This happened 3X while my Vehicle stayed in service.

I purchased a used Audi A3 for my teenager about 2 years ago. My daughter now attends a university about 1 1/2 hr away from home. She called me one evening and told me that the engine light came on and the car had slowed down. Luckily, she was 5 minutes from her apartment and close to an auto shop. When she parked the car, all of the oil leaked out. I had to pay for a replacement engine because there was internal damage and a hole in the oil pan. There were NO warning signs before this situation and the Audi dealership had just performed a multi inspection, but found no issues. I am so happy that my daughter was not on the road! I never had these issues with Mercedes.

I've been purchasing Audi vehicles for the last fifteen years; primarily A6 Supercharged vehicles. Last March, I traded-in my 2016 A6 Prestige Supercharged for the 2021 A6 Prestige 55. From day one there have been issues. There has been nonstop rattling from the dash. The trunk opens without touching the button on the remote or truck latch door. Other times, when pressing the button on the trunk handle, the trunk won't open at all. I would have to take the key fob out of my pocket and press the button in order for the trunk door to open. That defeats the purpose of having the trunk door button on the trunk. This is another flaw of all 2019 and newer models. Numerous times when closing the trunk, we walk away and the trunk opens again without us touching anything!

My wife leased a brand new Audi Q3, after the first month the breaks were grinding and squeaking, took it in and they said they were fine, 2 months later same thing and they said they were fine but also that Audi has high performance brakes and this is normal!!! Actually gave us a pamphlet to prove it!! I took it to a different dealer who said they would have Audi look into it, brought it in and got the same response. I took the service manager out and test drove 4 other Q3's, (the loaner we got all the time did not have this issue) and 1 other had the same grinding issue. They say there is nothing they can do. One guy actually told me to go 40MPH and slam on the brakes a few times!!! LAST AUDI EVER.

Buyer Beware!!! These cars have transmissions and clutch issues!!! I purchased a 2021 brand new off the lot with only 6 miles and 5 months later I started having transmission issues barely escaping off the highway alive when the car decided to shut down on me. The engine light came on stating that I had transmission failure and it completely shut off after I barely made it off onto the ramp, luckily I was near an exit, otherwise it would have shut down on the highway. People please read up on Audi’s and their transmission issues before purchasing!!! Because the dealership will be of no service to you once the car starts to fail, they are in the business of making money!!!

My lease expired and I got my final balance. I been trying to contact them by phone for 3 weeks. Stay on the line for more than 20 minutes waiting and no one answer. It’s a horrible experience try to pay and just can’t then I used the automatic payment method by phone I and just can’t get through and finish!

Piece of junk!!!! To let people know about Audi. Don’t buy one. I’ve owed a few and always seems to be an issue. A4 turbo went and now recently Q7 not even 5 years old maintained by Audi service the starter is bad and fuel pump is leaking which is scary to know the car can ignite on fire. $4k for repairs after spending $60k on the car. How can it be possible for this piece of junk car which claims to be a high quality car have so many issues. Audi does nothing about it says oh well sorry. I strongly suggest no one spends their hard earned money on a piece of junk and go with another brand. Sorry to be so abrupt but this brand is terrible and so is their corporate office.

My story is as long as the other reviews, so to make it short. I will not buy an Audi again in the future. Doesn't matter how good it drives. Do not want to make myself unhappy again for few weeks. And just a piece of an advice, do not get any options at the financial room if you have to buy it.

I've had my 2013 Audi allroad for 8 years, it currently has 112000 miles. It's always been serviced and repaired by Audi. 25k miles ago I started to need to top up oil between services. Audi then stated that this was normal. I didn't really believe that and started to do some research on my own and found that the early TFSI engines 2008-2012 have an inherent design fault which leads to high consumption of oil. **

Bought my wife a Q7 and were really enjoying it. It has a lot of great technology. Our son just got his learner's permit and has been practicing with my wife in the passenger seat. We have a clay pot near the corner of our garage door that hides the garden hose. My son misjudged the 90 degree turn from our driveway into the garage and hit the pot. His speed was less than 5 miles per hour.

I own a 2020 Audi Q3. I bought it last July and I’ve been at the service department more than five times and tomorrow will be my 6th. I have brake issues, rotors keep getting scratched, shaking Error messages on the on the main display. They have repaired it and said that it’s all good. However less than one week later the same issue repeated. The same all over again. However this time I have transmission slip failure, driving system failure.

I recently leased a 2021 Audi Q5 Sportback and after riding it for a couple of hours I noticed that the engine makes a whistling noise at low RPM (around 1500) when accelerating. This is loud enough that you can easily hear it on highways. Moreover, the turbo makes a loud hissing noise whenever I accelerate. I also test drove 3 more Q5s and they all made the same noises (both whistling at low RMP and high hissing noise). So, I took it to the dealership to exit out of my lease and they said since this issue is happening on all the cars there’s no easy way to get out of the lease and they can buy back the car and the sum of money out of my pocket was 11,000 dollars.

This is my fifth Audi. The first 3 were great, but the 4th went back under the Texas lemon law. This Q8 is one repair away from doing the same, and that's a shame. It's sporty, powerful, handles better than you'd think an SUV could, the interior is magnificent - best execution of a touch screen EVER. But it's full of many of the same electronic gremlins that sent my A8 back: incredibly intrusive electronic nannies, the adaptive cruise is simply unusable, sometimes the seat memory works, most of the time it doesn't. And my personal favorite are windshield wipers that activate on their own for no apparent reason. There are far too many good choices on the market to put up with this expensive aggravation.

At end of lease- told residual is approx 12K- you would think that's what you could buy it for? Not close- have to go thru their dealer and they tack on over 1k in fees and Audi adds another 300 or so - in theory no termination fee If you buy it but they call it something else- Want to sell it directly to someone else?- Don't even think it's going to happen then they charge what they call fmv- in my case 21k. Bottom line audi finance is a rip off - they tell you when you buy it that residual price is what you pay———NOT.

I purchased a 2021 Audi RS6 from the dealer then found horrible paint and body defects on the entire vehicle days later. Audi USA would not respond to my attempts at contacting them until I called them out on Social Media. Apparently, that’s the only way to get anyone to respond. Even still, I was told by Audi to “trust the dealer and their attempt to make it better.” So I did and it is even more so ruined. Audi has not offered any customer service when purchasing a vehicle of this caliber and price point. Severely disappointed.

I purchased new Bridgestone tires which were put on my car, and the next few days I went to Audi to get their "computerized" alignment services. I waited there for 5-6 hours after I had a 9AM appointment. Alignments only take within 1 hour. The mechanic did the alignment then took the car for a test drive and the alignment was way out of alignment. HOW. Since this was a computerized alignment. And that was after 4 hours??? So it was pulled back into the shop and worked on for 1.5 more hours. Well they produced a computer sheet off the system showing the alignment completed. Totally suspect. Well that was April 2019 and then Covid hit and the car was barely used. In all, there was only about 7200 miles put on the car in 1+ years. Local distance only. SO, after a year I made an appointment to bring in the car for a front steering issue and told them to inspect the whole car.

I am a new Audi customer and definitely did not expect this company to be so incompetent. First off, the app is a joke. It doesn't really do anything useful so we never use it. I also had a hard time connecting my Audi account to Audi Financial Service in order to set up an auto-pay. I tried numerous times but the website seemed to have an issue all the time.

In winter 2016 I have bought brand new 2017 Audi A4 Premium Plus for 47k. It was this new version with cool digital gauges and new technology. It was rather exciting. I was thinking at the time that this small luxury sedan was worth the money. Then in December 2020, I got the message that my car doesn't support any more Google maps and from December 31 will stop working. Really after 3 years my car is obsolete and exciting feature that I have chose this car for is no longer available. I have contacted dealerships right away to see if I can upgrade my car, but answer was no, and I should probably get a new or newer Audi in order to have that ability.

For many months I’ve had issues with the Audi website. Trying to pay my car payment online is a hassle and becomes a giant waste of time each month. The online financial services portal on their website always has issues and makes it impossible to make your payment online without calling customer service. When you try to get a hold of anyone through the phone whether it’s Audi or Audi Financial there’s an extremely long hold time, and if you take advantage of the “call back” option they have you may be able to get a call back days or even weeks later in some of my personal experiences.

@audiofficial @Audi @vw @etron_audi @bbb_north_america @bbcnews @newyorkermag @nytimes @washingtonpost The worst car company that exists, I have dealt with many higher end companies that have dignity, accountability & responsibility. My mom could have died at Audi’s hands, to this day they keep saying we need to pay for a diagnostics test for them to even consider trying to figure out why the engine started to go around 30k miles, we have had to put oil in the car weekly to date and the most serious debacle: the gas tank imploded in the back seat because of where it’s located the entire back area of the car became gas soaked slowly.

So I own a 2013 Audi A4 with 83000 miles on. This car is very bad and unreliable. The car burns lot of oil. Last time when I went to the dealer and told them about the issue the guy was like, "That not our problem." This issue is a thing that Audi must take care of. I believe as we consumers should pay a dollar because many people have this problem and Audi should recall their A4s.

2017 Audi A3 under 45k miles needs a brand new fuel canister and a NEW TRANSMISSION! The Factory warranty expired less than a month ago but I was in quarantine on top of sky high Covid cases. Dealership has had my car now for 2 weeks and sent an estimate for $10,800+. Then had the nerve to say they would cover half!! Like what! Half?? I’m mind blown that this can even be an issue on this new of a car, but it’s even more mind boggling that it's an AUDI. They use to be my favorite brand. I’m afraid to even get this car back as it’s obviously a lemon, and it doesn’t seem like they will stand behind it.

I suggest you don't buy an Audi vehicle. My wife and I were both Audi people. She drives a 2015 Audi Q5 and I have a fully loaded 2014 A6. Both vehicles have had their maintenance done at the dealership. We just had to pay to have her pistons replaced on her Q5 due to the "oil consumption" issue (Google it). They have known about this defect and have settled a class action suit on earlier models. Rather than fix the problem, they are taking the position that oil consumption is "normal" and they have noted as such in their owner's manual. My wife was at the point where we had to add oil every other week. The repair was over 4K. I am at the point where I am adding oil to my A6 although much less frequently but I am concerned about what is going on in the engine.

I did 45000 miles service at Audi Denver. I pre-paid next service that comes at 55000. Everything was nice until then because they were getting money. Nobody told me that there is validity for Audi care and now when I went there to get the service done they told me that it is expired, nothing can be done and the money that I paid is gone. I contacted Audi America and no one is helpful. They are least bothered about their customer's issue (especially when the money is paid to them). There is no escalation process. Nobody cares. Highly unsatisfied. Don't know how much this forum will be useful but want to make other aware of this bad experience that I had with them.

One thing you can count on with any Audi: the worst customer service of any car brand, anywhere. Their number here in the USA is inevitably busy and offers a call-back, one which never happens. I would stay as far away possible from Audi, please don't waste your time & money with this company.

I have been trying to purchase 2017 Audi A3 from Audi of Smithtown since March 2020 when my lease expired. Long story short.. Salesman Brandon N, manager Matt T and a man named Maurice (he is either the owner or the general manager..he calls himself both) have done nothing but give me excuses. They blame Covid...they blame me...it's everyone's fault except theirs. Audi Finance is no help either. Their answer is the dealers are a separate entity. I mailed a payoff check and completed paperwork last week...the check has not been cashed. Audi Finance does not return my calls. NO ONE IS TRYING TO HELP ME COMPLETE THIS DEAL. It seems like it is a conspiracy to force me into a repossession. Someone needs to investigate this dealer and Audi Finance. They both use questionable tactics.

I purchased a 2020 A5 sport back new from the dealer. The Audi connect services are wanting and do not work. I've been told Audi is transitioning its service but still it has been a frustrating 3 weeks and counting to not only solve the issue but find whom to talk to and receive the support I need to resolve the issue. My advice for anyone buying a new model is to get all tech matters set up before leaving the dealer and have them agree the car will be delivered working. It is extremely difficult to get support after the purchase. It is very disappointing considering the cost of the car which lacks many features that can be found in non luxury brands.

I feel that the locking system on my Audi is extremely dangerous and want to warn others. I was traveling away for the weekend with my 13 year old daughter and stopped to get something out of the boot/trunk - then closed the boot lid on my keys (absolutely my own fault). I was horrified to discover that my daughter was then locked inside the car, with no way to get out. There were tears and panic (from my daughter stuck inside - and me trying to look under control). We phoned a mechanic who came to assist, and it took a hammer to smash the window and get my daughter out - and an angle-grinder to get through to the boot to retrieve the keys. I was just happy that my daughter was now safe outside the car.

Purchased a Q7 and is still under warranty and it has an exhaust leak and Audi claims it's not covered under the factory warranty. This is a new car still under warranty and they won't cover it. Buyer Beware. Don't buy an Audi and expect warranty work to be covered.

I leased a q5. Great car, and a fine enough experience during my lease. However post lease the actions of Audi have me considering talking to a lawyer. Prepaid overage miles, was not credited. Called in to give them my transaction number and their office "is not taking calls at this time due to high volume". No call back option, no hold option, and I get this message for a week straight of attempts. 2 weeks later I finally get through to the team, give them my prepaid transaction number and they said I should receive a zero account balance shortly. One month later I get a bill again without my prepayment applied. Again their phone number for Audi USA is not accepting calls. If this touches my credit which it has threatened to do I will have to seek a legal remedy. Ridiculous that I have to spend this much of my time and effort to fix their issues. It's a beautiful car but WALK AWAY!

I drive private for 10 years a Audi a4, now I will build a stretch Limousine from the Audi a4. Course it is one of the best cars I ever had... So I hope I can find a Limousine builder who can a a4 into a 8+1 persons Limousine for the European market.

You pay $60,000.00 for an Audi and this is the message you get. So, the built in Navigation system is now virtually useless. I've got a Garmin portable GPS that cost $120.00 and has lifetime map updates. See Audi message below: "Map update. You have used up your quota of free map updates. Further updates are subject to charge. To obtain the latest "Digital road map North America (Mexico, Canada, USA) Version 2020/2021" map update, please contact your Audi partner."

I bought a A4 Quattro, manual transmission, new in January of 2012 from Hiley Audi in Huntsville, Alabama. The vehicle has had the water pump and one injector replaced under warranty and the PCV valve, various modules and gaskets O rings and other items replaced at my expense as well as the shocks that were leaking more oil than the EXXON Valdez. All of this occurred after the car was barely out of warranty. The service department has actually been quite good at diagnosing the problems associated with the vehicle however the expense of having those issues rectified is prohibitive.

I drive a 2012 Audi TT RS. Life got in the way and the vehicle sat on my driveway (not running) for 540 days. During this time not a drop of water entered the vehicle cabin. BONE DRY!!! I finally got around to bringing the vehicle in for service. They replaced the battery, flushed the A/C, brakes and performed an oil change. They also performed an exterior and engine bay detail. Within 10 days the vehicle had 3 inches of water in the passenger side floor.

I was very excited when I purchased my first Audi which was a brand new 2020 Audi Q3. I had been wanting an Audi for quite some time, however this has by far been the worst car purchase I have ever experienced. I bought this car in June of 2020 and today is 8/13/2020 and today marks the 3rd time I have to drop this brand new car off for servicing. I hadn't even driven the car 500 miles yet before I got an error message stating "system malfunction." I shut off the car and restarted it and few minutes later, same error message.

I got this Audi etron with the security that I would have access to 150kw charging stations that would charge my car in 30 minutes (this is what audi is advertising on their website and what the sales person told me). This was a lie and they don't exist on the East Coast. You are lucky if you can find 1 nearby. The fastest charging time for my audi when it's on 26% is an 1hr and 15 minutes on the only supercharge stations that exist which are 50kw (and if few of these exist, only 15 hour level 2 charging stations). This means if I want to go out of states I can not because it will add an extra 5 hours just to charge the car because unlike the sales guy told me it does not give you 250 miles but 204 miles (this depends on how fast you drive, if you are going uphill, and if you turn on the AC).

The company resolved this issue satisfactorily.

I was call 4 time today (each time one hour hold) but nobody answer the phone, even I try to do something online but still it wasn't helpful information on it, so try again because you don't have any other choice.

I own a 2014 Audi Q5 TDI that I had driven from Pensacola Florida to Kansas City Missouri to see relatives. During weekend of June 13 a warning came on dash of "AdBlue fault, car will not restart in 400 miles." I called Molle Audi in Kansas City first thing Monday to try get car in for check and repair if necessary. I was told they had no appointment openings but they would try to work it in as quickly as possible. I informed them I MUST have car back the next week as I planned to drive back to Florida.

Audi A4 with less than 155,000 KM has already Timing Chain problem. Audi Canada and Timing Chain Action lawsuit is not willing to resolve this issue. I will be paying over $3000 in the repair bill. You will be wasting your time and money to buy Audi. DO NOT BUY AUDI. You will regret your purchase. Let your friends and Family know that. Do not waste your money on Audi.

My experience with my 2013 Audi A6 Quattro has been a nightmare. I have had to replace the turbo, water pump and thermostat at 61000 miles, my cooling fans keep coming on I take it to the mechanic and they are turned off then a month or two later the fans are back on again, the mechanic said he can find out why the fans keep coming on, I replaced the cooling fans two weeks ago. Now today I pull up in my driveway and the fans are back on again, I have spent over $5000 trying to keep this car running and it only has 78000 miles on this car, I will never purchase another Audi car, they are horrible cars.

My 2010 Audi Q5 3.2L has a carbon buildup problem that was covered under a 10 year, 120K mile extended warranty due to an Audi created defect. I was NEVER notified by Audi of this problem or the extended warranty. I started to get a CEL over a year ago and my local mechanic tried to resolve the problem multiple times, even replacing air flow parts but it never resolved. I paid the $180 at the Audi dealer to get a full diagnosis and they confirmed the carbon buildup problem. But they won't fix it because I confirmed this issue 2 MONTHS after the 10 year mark (and only 75K mileage) even though the problems started well before.

Bought a new Audi Q7 from this dealer 5/19/17. I am 55 years old and a professional in my field and felt like it was time for my first luxury vehicle. I did my homework and knew I wanted a luxury SUV. My choices came down to Audi, Volvo + BMW. I choose the Audi Q7 2.0 Premium Plus Package. Seemed like a wonderful car.... Fast forward to 3/11/20 without any warning the engine blows a rod through the engine block. The car has 85,375 miles on it and has been properly serviced on oil changes (every 10,000 miles). I go out of my way to take care of my vehicles with proper maintenance.

As of 2020 this car is now 8 years old with 120K kms on it. In the last four years this car has had a number of issues that I have never experienced with much cheaper vehicles I previously owned. Let's see what went wrong... Ball bearings had to be replaced last year, both rear view mirrors -driver's and passenger's sides have come unglued, now the coolant is leaking and the water pump needs to be replaced. The worst of all is that the car has been eating oil like crazy - needs to be topped off every 1000kms now - apparently it is due to the issue with the pistons on multiple vehicles but Audi is doing nothing about it. German engineering hasn't proven to be all that great. Sure the car feels nice to drive and handles well but considering the upper class it is not made well. Not buying another Audi again - the amount of issues and the cost of repairs are not worth the nicer interior and nicer handling than your average Mazda or Chevy.

I have never regretted anything more than my purchase of the 2019 Audi e-tron. The only upside is that I leased the thing and I am now anxiously counting down the next 33 months (2 more of which I likely won't even see the car), until I can get rid of it. We bought the car on December 30, 2019. I had the car a week and the entire back end lighting system failed. They had no idea what the issue was, so it took a few days to figure that out. Then, they had no replacement part, and no estimated time for when one would be received. Communication was awful and we had to beg for updates.

Do your research before buying any Audi. It is always a headache when things go wrong, but it is unacceptable when Audi America blames loyal customers for Audi's poor engine performance. While driving on a dark 2 lane highway in Vermont our Audi engine seized without warning. My college-age son waited alone for 5 hours before getting towed 40 miles to the nearest Audi service center. The following Monday Audi service shared the news that the engine had metal shavings in it, total engine failure. The car has 61,000 miles on it and had been well maintained.

New A6 Prestige purchased Dec 2019. On February 11th 2020 the new car just dies while spouse driving on Post Road in center lane with daughter in car. Car just stops and is immobile. Audi Emergency Roadside Assistance does not show up for 3 hours despite confirms two truck being sent and numerous calls for help. Car and spouse stranded in middle of dangerous road at rush hour. Fairfield Service Center engaged yet waiting on Audi Assistance service vs actually intervening to help a loyal local customer. Explanation is they are not responsible for roadside assistance?

A garage door crushed my rear window. The car has been in the dealer's body shop for 10 weeks. I was informed that they are waiting for a part that will be shipped from Germany. The body shop told me that this happens with new model cars. Perhaps buyers should be told that this may happen to them. Meanwhile I have been renting a car for 10 weeks and have not been offered a loaner. Poor service in two counts. R **.

Did you know that Audi has a monopoly on their key fob programming? Me neither. And, this mistake cost me almost $2000 and left me without a car for over three weeks. I admit that I didn't have a back-up key. Initially, I hired a Locksmith recommended on Audi USA's website. He was able to get in the car, setting off the alarm system, but was unable to program the key fob. I then towed the car to the dealer using an Audi recommended roadside assistance towing company. They blamed the Locksmith, that is recommended on their website, for breaking the comfort module.

I bought 2010 Audi A4 for my son with 101k mileage, engine broke down at 115k! Called mechanics and they all agree that I need a new/used engine as Audi has an engine that no one wants to open and find what the problem is! All mechanics agreed that Audi’s engine has problems and that Audi USA know about the issue. Bad experience. Never an Audi.

Evidently this problem is well known now and we are looking at an engine replacement as a result of a failed timing chain tensioner and the jumping of the chain. The class action lawsuit and settlement only entitled claims if made prior to Jan 25, 2019, which makes no sense given the issue continues to plaque owners of these vehicles. The treatment of this issue represents gross negligence by Audi. Why, in the case of the excessive oil consumption issue, will they pay $4k to execute a stage 2 overhaul of the engine and at the same time, with regard to catastrophic engine failure, not to the same next right thing?? This is really funny - we had the issue with the oil consumption fixed in the present failed engine. I wonder if we'll have the same issue with a new (used) engine with an updated tensioner and new chain?

This week for no apparent reason, the glass sunroof shattered while my husband was driving. There was a very loud sound and my husband nearly lost control of the vehicle. Nothing came into contact with glass and there were no nicks. It seemed to break spontaneously. The fabric insert caught most of the shattered glass thank goodness or my husband might have been injured. The Audi dealer is charging more than $800 to fix it. Our position is that there is some kind of defect, and we worry about our future safety, not to mention future expense.

I had an accident and I thank God everyday I was driving an Audi. I totaled one Audi and had no idea. I was still driving it for 5 days before I knew something was seriously wrong. Any other car I would have been dead. I'm on my third one and won't switch.

I own a 2015 AUDI A4. I have enjoyed the car and like the ride very much. However, after a little more than 4 years since I bought the car new, there is a severe problem with the air conditioning system. Since I live in South Florida, it's essential that this works. The AC evaporator failed and needs replacement. The cost quoted me by AUDI in Naples to repair this was $4740 plus tax. Most of this cost is due to labor since it is extremely difficult to replace. The service tech explained to me that the part itself is a little over $1000, the rest is labor cost.

The car looks good but it lags with the start up horsepower. I'm use to speed like I had in at Acura TSX. This is just a disappointment. I'm gonna hook it up with all the bells and whistles then I'm listing it for sale. I'll take the loss.

Car has advanced technology with cockpit navigation. Drives smoothly and handles like a car. A real joy to drive long distances. Small enough but big enough to carry what you need. A real luxury SUV.

The A7 is a luxury car with room enough to be useful in terms of passengers or cargo. Its styling is unique and so beautiful that most people think my 2013 is a brand new car. The supercharged 3.0L engine has plenty of power and the Quattro AWD system can't be beat.

Similar to other reviews, I have experienced the inability of my Audi Q5 to hold its stereo presets. Audi has said that it is an issue with Sirius XM, but I am not seeing the same issue with other makes and models. While radio presets is a small problem compared to say, engine problems, it is that Audi has been nonchalant about a feature not working at all since the time of purchase. It, along with several other service issues in which I had to be the one to get a matter taken care of, shows the lack of accountability on Audi’s part, and will be the reason that I will never purchase another Audi and will actively prevent friends and family from making the same mistake.

The only issue I have with this vehicle is the gas mileage. Not good. It's very expensive to fill up and use the gas. The compartment between the seats should have been one big bin. I would have liked a place to put my purse.

Audi service is wonderful and first rate until your car is out of warranty. Then it becomes very expensive to maintain. The car still handles well as holds its value but frequent repairs are needed and they are always costly.

Brand new car when the complete computer that is based at the dash died. It powers pretty much everything in the car. Module was changed under warranty. Since then the radio will not hold preset stations. Audi says while other customers have complained of same they have no reason to think its an Audi problem. Sent me to sirius xm who say it is an Audi module problem. That they should replace a plug in and that will solve the issue. Dealer says not their problem. So I continue paying monthly for a radio that does not do what it is designed to do. Anyone else experience this? I am in between a rock and a hard place.

The Audi e-tron is an UNBELIEVABLE vehicle!! I would pay 300K for this vehicle. It's a high-end vehicle and is more than the typical SUV, but it is only twice the price, which means if one is willing to sacrifice a little for it, or work a second job, it can be purchased by an "average" family. Work a second job, and you can afford this vehicle. Yes, you need to work hard to have GREAT cars, but it is worth it, trust me!! :)

I love the vehicle. I've been a sports car owner for years and wasn't certain how I'd like an SUV. This has the luxury features I wanted while giving me the space of an SUV. I would certainly recommend it.

I like driving this car. I just need to get used to the reality that this car enjoys trips to the mechanic. Sensors... ugh! That being said, happy with the car. Just be willing to accept that mechanic work on an Audi can’t be costly.

Audi is an unbelievable car with the latest technology, safety features, and truly is the ultimate driving experience. The car is a pleasure to drive and can be as leisure or as sporty as you would like. It’s a luxurious sports car with sleek and modern design.

This review is about Audi Canada and dealers In Toronto. I purchased a 2010 demo S5 in 2019 and I have not had a consecutive 6 months or more without this lemon of a vehicle breaking down. From new transmission to all sorts of electronic fixes, the radio, buzzing sounds, catalytic converter, windows, clutch, coolant reservoir, etc. etc., the most incredibly annoying is that I am on my 7th (yes, SEVENTH) thermostat replacement - the first 5 by Audi and under warranty and the last 2 on my dime! When attempting to have them recall this part and or compensate me for 6 (and ongoing) failures of the same part, they basically told me they're not responsible. Comically, one set of thermostat had to be replaced only days after Audi Midtown installed a new one. This was my first and last Audi! Never Again!

Dear Customer Care, I am an AUDI A6 User and would like to express my view how AUDI INDIA is and how their Service center and how they are malfunctioning and ruining the name of Audi. I have been using the Audi A 66 past 7 years which is now 86000 kms been running but now the service centres are just malfunctioning the customers with very high price, making problems in the car and then expressing then the said parts needs to change or else they cannot do any thing.

Purchased new Q3, in less than 10 days it started to stall WHILE DRIVING. CAR HAS LESS THAN 300 MILES. Service center said car is perfect. 2 hours later it stalls again WITH MY CHILD IN THE CAR. This car is UNSAFE. I was told dealer will do nothing and I should call Audi. I'm stuck with a LEMON. Now trying to fight Audi corporate. Service center cannot fix this. They wouldn't even give me a loaner. I had to make a stink at the dealership to get one. Don't buy an Audi!!

I bought a 2011 Q5. I took it in every time the service light came on. There is not one scratch or worn-out spot in the interior. I washed it weekly. I babied my car. I really thought it would last me at least 10 - 15 years. Eight years later it is worth $7000 and it needs $5000 in repairs!!!! I never would have thought my Audi would have depreciated so much and left me so frustrated!! I have a friend that has a Jeep. She bought it in 2009 and it has 230,000 and she has never had a problem. My neighbor has the same car and she is having the same problems. AAAWWW I am so mad!

As much as I would of loved to give Audi 5 stars it would be just as unethical and misleading as them and the experience I had with them was.

PSA: BUYERS BEWARE - My 2013 Audi Q5 began having issues at 82,000 miles. It has an oil consumption problem (sound familiar) that makes it a hazard to drive. I stopped using Audi North Austin a while back when they treated me poorly (scheduling, follow up, getting my vehicle's service done on time). I used South Austin for a while until the same issues began (although I have never fought them on their overpriced non-sense). I did start taking it somewhere else however, when Audi wanted 4x more for my breaks. My vehicle has been at Audi South Austin for over 3 week now, because they want $6000 to fix it. I tried working with Audi USA when the issue began in August due to recommendation by my current garage. The representative that helped, seemed great, but my case got closed until the oil consumption part 2 test. When I went to reopen it Audi USA was a whole different thing. Since then, I have emailed, called, and initiated everything.

I bought my first pre-owned 2010 Audi A6 In 2012. This is a beautiful car. The car came with an extended warranty so all was good. Within 5 years, repairs outside of normal wear and tear started to occur. I still had faith in my A6 even when people told me to get rid of it. For this year alone, repairs cost is somewhere in the 9K. Mind you, the car is worth less than 4K. Had I not gotten a huge discount, repairs will be about 12K. My most recent issue is coolant is leaking in my oil tank and now I must decide to repair or donate. The car has the poorest resale value so if you are planning to buy an Audi, do not keep it beyond 5 years. So the moment you pay off the loan, it is time to sell the car. If you are someone who likes to drive your vehicle until the wheels fall off DO NOT BUY AN AUDI.

Please be aware that Audi subcontracts out their Roadside Assistance. I was stranded for 2 hours with a flat tire. The Jack Rabbit company Audi uses accepted a call to assist me. I waited 2 hours. They did not show up. When I called to ask where they were they stated they do not change tires. No one called to let me know. Audi then called a different subcontracted company who sent a teenager who was unable to change my tire because he could not locate the wheel locks. He was never inserviced on its location.

First I purchased a pre-owned vehicle 2015 Audi A3 motor 1.8. I custom made a few thing. Wanted to make a big purchase my dream car the luxury car that I wanted, on 3/31/18. Now after one year and 8 months my engine literally broke in pieces, I was driving and my car was not heating up but I noticed that it was losing power while I was driving. I worked in a dealership so I have a lot of knowledge about cars. I got out and I see pieces of the engine everywhere. I was 3 away from home.

I am leasing a Audi A7. I love it. BUT recently I had a 2019 loaner and they redesigned the shift and it’s flat out dangerous. They made the park a button in the soft. So when you naturally move your shift to “park” it’s now reverse. I didn’t know this on the loaner. Upon putting it in “park” I almost hit someone because it was actually reverse and I was going about my business of gathering my purse and water bottle.

I have a new 2019 Audi Q5, Prestige trim level, that comes with Active Lane Assist that will steer the car to the center of the road if you accidentally go over the line. There is an accompanying control that issues a loud DING and dash warning if the car thinks you are driving without hands on the wheel. The problem is that on straight roads, with hands on the wheel, I get frequent false alerts. Audi has implemented this by detecting if no input is sensed on the wheel for 15 seconds, it assumes no hands on the wheel and issues the alert. Driving me crazy! Don't buy this trim level. Waste of money and Audi just says the car is working to specifications, though other of their cars do not do this.

Audi ULTRA S-TRNC Gearbox FAILS weeks out of warranty on 38 month old A6. Bought an AUDI A6 Ultra S-TRNC July 2016. Have full service history with Audi. Approved garages spending over £35k, out of the blue Friday 2/09/19 heard a strange whining noise from the engine. Took it into Audi Stirling who advised Gearbox pump had failed and resulted in gearbox damage, it will cost £9117.60 to fix, neither the dealership I bought it from Audi Stirling or Audi UK all the way up to the Managing Director were interested and refused to help me. Just kept saying out of warranty. Their aftercare is appalling and when you investigate the Gearbox online the internet is littered with Ultra S-TRNC fails with no help from AUDI. Not even a warning light on the dashboard lights up no warning at all. Today I have written to WATCHDOG and to 2 national papers. Not what you expect from a leading car manufacturer!!!!

We purchased a Pre-Owned Audi Q5 from Audi-West Chester, PA that was burning a quart of oil per month by 30,000 miles. I notified the salesman and manager the same day of purchase that the "add oil" message had appeared on the way home. From that point on neither would return my calls or emails and were always in meetings when I showed up. By 70,000 we were burning a quart each week! All along we were told by Audi West Chester that this was normal for any 2.0T.

I leased a car with Audi in Dec of 2015 and prepaid my taxes. In May of 2017, the car was stolen. There were injuries to the driver. Audi came back to me in 2019 trying to collect property taxes again. At no time did Audi attempt to make the situation better nor did they even discount the second lease. They also failed to turn in the car as stolen in 2017 with the assessment. And then they turned me over to a collection agency after coming forward two years later.

I had the Lexus 430 and 450. Best cars I ever had owned. In 2012 I made a switch to the Audi A8L and had nothing but issues for 3 years. Called the corporate office and they offered me a large credit to switch to a 2015 Audi 8L. No difference with this car as it has been nothing but a lemon with constant issues. Now it is in the shop as the car turned off with driving on the road. (I had the same issue with the 2012 Audi A8.) Sam **

I wish I could rate my service at ZERO stars. In brief, returned to my car at end of work day and battery was dead. Called AAA and quickly started it with a jump. Drive for 30 minutes and picked up my dog. Got back in car and battery dead again. Friendly stranger provided a jump. Started up quickly. Drove home and parked. Lights and radio automatically turned off as usual. Locked. Scheduled Audi roadside assistance for a.m. and appt at dealership. Car was again quickly jumped and started. Drive 30 minutes and dropped off at RVA Audi dealership. Got new battery but was told not covered by warranty because power left on.

The vehicle has never missed a service and yet it has had issues since the very first week it was purchased new from Audi Centre Perth in May 2010 for just over $100,000.00. See the History of excess oil consumption which is ongoing, gearbox malfunction at 62,000km, and now the catastrophic engine failure at 102,000km, due to the faulty timing chain tensioner.

Has to be one of the worse car manufacturers on the planet. Bought a 2010 Q5 from an Audi dealer. Dealers claim they inspect the vehicle. Have had it now for a year and a half. Put 7k miles on it. I have already spent around $5k in repairs and it is in the shop again with the dealer saying the engine needs replaced for another $11k. I now have to spend another $5k to pay it off and not have a car. Engine currently has less that 70k on it. I will never purchase another Audi/VW product in my life.

Like many on here (including Javier - Dec 5, 2018), my Audi was expensive to maintain. I bought it new in 2010 and immediately it used to much oil. After many arguments with the local dealer (near Chicago), they finally got Audi America to cover the cost of fixing the issue (a piston ring issue they kept quiet). Somewhere north of 50k miles, the turbo went. Again, I had to press the local dealer and Audi was quietly fixing another issue they knew they had so they replaced the turbo. Then at 93k, my car would not start while out running local errands. I had to have it towed to an independent garage that works on Audi within the radius covered by my insurance road side assistance.

The issue that I have experienced was: 1.5 months back I had my 5 year old Audi A3 cut out on the motorway due to the engine mis-firing. I had RAC tow the car into Audi Nottingham where they said one of the injectors had failed which caused fuel to enter into the engine and cause this issue. I paid £1200 to get this fixed. A month later the car cut out again with the exact same symptoms, so I had it taken into Audi Sheffield. After having the car for 2 weeks they are still not able to re-produce the failure but can confirm from the vehicle computer system that the engine is mis-firing. After buying a premium car, and having it taken only to an Audi dealer for any services/repairs it is really disappointing to experience first hand the lack of quality with both the car and the service received. It occurred on: 11/06/2019.

My 3 1/2 year old A8 was just out of warranty when it developed a serious problem. Took 4 weeks to identify problem and cost e2,350 to remedy....after a lot of haggling dealer contributed e1000 towards bill and Audi Ireland had absolutely zero interest in their customers! Needless to say my last Audi!

I purchased a Certified Pre Owned Audi A8 with 17K miles. Audi claims they have a 300 point checklist and vigorous standards for accepting vehicles in to the program, for which there is usually a premium to pay. When I received my vehicle, it was immediately very evident, while the car was still on the transport truck that it had been in a serious accident. The entire driver's side of the vehicle had been repaired and repainted. There are still creases in the front and rear door. The paint is mismatched. Sand marks are still visible under the paint. The windshield was replaced with the incorrect windshield so the heads up display does not function properly.

I purchased a 2016 CPO Audi from Audi of Naples. There was no mention of a “DEDUCTIBLE” every time you need to use the CPO warranty. I was given no paperwork as to the fact there is a deductible on the CPO warranty. I just took my vehicle in as the air conditioner was not cooling. Since it was 2,000 miles past factory warranty the CPO warranty was applied. I asked if there would be any charge and was told that there would not be a charge as it was all covered under CPO. I was even called the next day and told that the good news was everything was covered by the CPO and I would owe nothing.

I leased an Audi A6 and turned it in one month early pull ahead lease for S5. Don’t get me wrong I love the actual car but the service has been a nightmare. Charging me so much money 5 months after I turned the car in. Trying to charge for excise tax that I paid but they applied to the actual car payments. In doing so when I did pull ahead deal instead of it looking like I had a car payment left it looked like I owed excise tax. After many calls and hours of my life I’ll never get back they acted like they figured it out. I made a pay off turn in settlement for the extra miles and thought it was over. Then I get a bill for excise tax in the mail.

I have been attempting to use the Audi US website (as well as Audi's global website) for over 3 hours as of 3:55 PM US Eastern Time on 28 April 2019. Audi - whether at their US or audi.com (global) website provides no way to contact Audi - whether by phone, by chat or by email and whether at their global or US websites to deal with this issue. I was trying to start the purchase of an Audi. So as to German competitors to Audi - both the BMW and Mercedes websites work perfectly and responsively. Given this experience, I will not be purchasing an Audi/Volkswagen/Porches for my new care, which I will buy in 2019. What a sad state of affairs for a global company, which has violated pollution control laws in the very recent past in the EU, USA and possibly elsewhere.

The transition to myAudi has been poorly managed in general. "myAudi" promises lots of power, but delivers very little. The system is cumbersome to set up and software problems abound. The myAudi help desk is anemic. I've been exchanging calls and messages for weeks, but have not received basic support. I mistakenly assumed that I would receive premium service to match the premium price paid for the vehicle.

I purchased a new 2019 A8 - and there is a problem with the software on the engine control module. This leads to misfires and power loss - and Audi has no fix for the issue (they are suggesting a software update will be coming in 9 months). How can you sell a $95k car and not stand behind it - just a joke - Audi should be ashamed.

Back in 2017, car had EPC light illuminated, would lose power while driving, would idle roughly and then not turn on. Had it towed to Audi Honolulu. Found electrical wiring burning through to the gas tank (could've blown up) and so they replaced the gas tank and the wiring at their "goodwill" more like to save a lawsuit. Anyways April 2019 now, same issues with EPC light, idling and losing power then it not turning it on. Got it towed to Audi El Paso. Apparently, cylinder 1 and 2 in the engine are at 0 psi compression and we need a new engine.

Hi all. I own an Audi A5 2013, 1.8 TFSI Coupe, I bought this car as a second hand (used) from Trade Centre UK in Wednesbury. I thought "what a great car..." Test drive it. Liked it. Bought it. Few months later it went on limbo mode just like that. All of the sudden. No warnings. Nothing. Took it to an RAC approved garage (when I bought the car I was recommended to buy the premium RAC warranty which you have to pay 41.50 UK pounds per month for 3 years) and they told me that they had to replace a part that has to do with the a/c of the car (air conditioning) which cost them £1000. Then few months later one of my injectors went bad so I had to take it to an RAC approved garage again for them to fix it, when that was done and I got my car back all of the sudden the EPC light came on with the traction control on the dashboard. I thought FFS. This is some sort of a joke...

In March of 2017, I walked into the Audi Mission Viejo, California dealership to have a minor repair on my leased 2014, A8. They said it would take 15-20 minutes so I took the time to look at the new A8 cars that were available. Jon, the salesman came up to me and asked if he could help – I said I was just looking because my lease doesn’t come due for another 2 months. He said, “How would you like to save a couple hundred dollars per month and get a new one today”. My first question was what happens to the old lease where there are 2 more payments due. He said that those payments would be wrapped into the new lease and even then, I would save a couple hundred dollars per month.

Just serviced my 2013 A4 at AUDI Santa Monica dealership. Probably the worst experience had with them, they overcharged me by almost $300 (Paid ~$615 while last service was the same and it cost me ~$300, Service Rep claimed that last time workload was less than this time which is not true), been a hectic week for me so had no energy to argue with someone who is probably not responsible.

I purchased a 2017 A3 in Sept 2017 at Audi Nanaimo. I've only owned it just over a year, and purchased their Audi Care Pkg that includes 4 service appts. They recommend routine service at certain intervals, the last one being 60,000kms. I was overdue by 19,000 when I brought it in because of a strange sound while steering to the left, but still within the stated warrantied mileage. They deemed it a complete transmission failure after a $600 diagnosis and will not replace the transmission under warranty, because they said I was overdue for servicing...and the car only has 80,000km on it! They then proceeded to send me an $11,000 quote. What a scam.

If you ever consider buying a used Audi make sure it has an extended warranty for as long as you plan on owning it!!! They break down often and when they do it will cost you a fortune to fix!! You will get sucked in thinking, "Ok I'll fix this problem then I should be ok," then next month another issue and it happens every month, and it is major money every time!!! Last one I owned was an A6 with 70,000 miles, car book value is around $10,000 they want $6500 to repair a mechatronic, car will not shift out of park when it's cold, no way to bypass it, and they don't even have the part!!! I now own a $10,000 piece of **!!!

Vehicle (2016 A6 Quattro) has shut off while driving. Vehicle has shut off while at a stop light; would not immediately restart. Fiddled with the gears, put in park. Got vehicle to start after about 30-60 seconds. 30-60 seconds is a significant amount of time at a stop light that has just turned green. This has happened 3 times. Enter vehicle; start; put in reverse or drive to exit my driveway; car has shut off while attempting to exit driveway, 4 times; warning/Prompting me to put it in park. Brakes or rotors make a scratching noise; notice if driving close to a wall or median (to reflect the sound) when windows are down.

Car was purchased in Toronto in mid Oct, 2018, driven to Naples, Florida in early November and parked in a condo garage 100 yards from the Gulf of Mexico with the passenger side exposed to winds from the Gulf. In mid January a braking issue was noticed when braking at highway speeds. Audi service determined that the issue was caused by rust on the passenger side brake rotors and advised that because this was a result of "outside influences" the repair cost would not be covered by the warranty. Does this seem reasonable when other equivalent cars parked in the same condo location over 8 years had not encountered the same problem?

Purchased a new vehicle and was convinced by my dealer to finance through Audi in order to get a credit off the purchase price. Asked if there was a payoff penalty and was assured there was none. After the 2 month waiting period required for Audi Financial to establish the account, I contacted them for a payoff quote. This is only good for 10 days. In that period of time, I re-financed through my credit union and had them send a check directly to Audi Financial. Audi claims they never received the first check, so my credit union issued a second check which was received. Unfortunately, Audi Financial did not honor the first pay off amount so due to the interest accrual, I continued to get statements with "Balance Due = $0.00".

I bought a brand new 2014 diesel Q7. I loved it, loved how it drove, the gas mileage, its acceleration and handling. I loved the sound system and how roomy it was, and how comfortable it was to drive and ride in from almost any seat. 3rd row kind of sucked, but usually their kids anyway. So what happened? The government. Freakin California says they lied about emissions. Diesels anywhere else in the world (literally - I've been there) are mainstream BECAUSE of their fuel efficiency. So they pay me 8K to keep my car and "fix it" so that it meets ridiculous standards of emissions. I got it fixed May? of 2018. It's now been in the shop 2x for 7-10 days per time because of the ad blue light indicator/system being faulty.

I took my 2016 Red Audi A4 to Audi of South Atlanta in Union City Georgia on 12/12/2018 in the afternoon hours. I took it for the after coolant pump recall and to get a diagnostic as to why my reverse camera would intermittently work. I got there, dropped off the car, signed for my loaner car & acknowledged the 149$ diagnostic fee. Upon taking the trunk apart they came upon my wiring harness underneath the deck lid had been cut and taped back together possibly by a previous body shop that repaired the car after an accident back in 2016 when I got the car new. They were saying that over the course of two years and the wires being held back together by tape that they became loose.

1/11/18 purchased 2018 Audi S5 Corporate car with 8700 miles. Max oil warning light kept coming on. Took out 9 qts gasoline saturated oil. Serviced 4 times, contact Audi USA 3 times & email. No response. Traded car for BMW 540XI.

I purchased a 2018 Audi Q7 and was pushed by Grapevine Audi to finance for at least 4 months to get a rebate and the dealer get an incentive from Audi Financial. Long story short I made the first payment of $10,000 which they lost and now claim they returned. They say the check was cashed...this was an electronic bank transfer made by my bank and the entire story from Audi makes no sense and they cannot prove how they returned the funds. I have been dealing with this for over a month and each call results in a different story from Audi Financial. If you choose to finance an Audi do so through your own bank to avoid this nightmare.

I have never owned an Audi product, so I decided to lease a 2017 Audi Q7 3.0 to determine if I would shift from the Benz and BMW world. The car is good, very good but I have problems with obtaining satisfactory maintenance service. My first bad experience was at Audi of Silverspring, MD where I schedule to take my car in and booked a Loaner. On getting there, I was referred to Enterprise somewhere at the back of the Audi facilities. Enterprise wasted my time and within one hour, the provided 2 cars that did not work. I called my Service Associate multiple times and left messages. I did not get him and he never replied my call.

Cruise Control not working - was told someone unplugged a module and it would have to be realigned @ $930.00. Washer Fluid sensor was gooped up from the cold - $215.00. Battery failed a test - $530.00. Tail Light LED is bad - $630.00. It wasn't long ago when a tail light could be repaired for $15 and a new battery installed for $75. I'm holding my breath for something that is really serious. May be my last Audi.

I initially bought an Audi because of their quality and excellent engineering. However, I don't believe I will ever purchase another automobile from this manufacturer again. At 60000 miles my MMI system experienced a complete failure. The Navigation display would not come up, the radio wouldn't work, the navigation system completely failed. I took the car to the dealer here in Denver and was told the 5F MMI component would have to be replaced. Cost of the part $2200, $400 for labor. To say the least this is outrageous. Needless to say I am done with Audi, they are obviously not the reliable luxury cars I thought they were. Save your money! Don't patronize.

Audi A4- an 8 year, 97,000 mile, disposable car. I purchased a CPO 2010 Audi A4 in 2013 with low mileage from Tom Williams Audi in Birmingham Alabama. Since purchase, I have always had it serviced at Jack Ingram Audi in Montgomery, Alabama. Since owning it I have had two major engine issues and the last one has caused it to be a "throw away car". Immediately upon purchase, with about 22,000 miles the car was burning a lot of oil and after continual visits to Audi for over a year, they informed me of the excessive oil consumption recall and it did not pass the "excessive oil consumption test". Under warranty, the car underwent the #2 engine rebuild around 2014-2015 at about 35,000 miles.

I bought an A4 a year and a half ago used but in incredible condition. Now for my confusing part. The car starts to idle rough, push the turn off button and keeps running for a few seconds. The engine light appears the next day. Ran code and came up timing. I then read it been quite the problem it seems. People having catastrophic engine failure at worst. I then see Audi has been sued.

I brought a new Audi A4 in 2013 and it has less than 50K miles on it as of today. Last year in June, the car doesn't accelerate and starts shaking while moving. I had to get it towed to the service shop where and after 3-4 days of tests, they informed me that they would need to fix the engine which would cost anywhere from 5-8K. Given that it was out of warranty, they expected me to bear the costs. It was ridiculous to even think that a premium car like Audi runs into such issues with less than 40K miles (at that time) and that they talk about warranty. It was really shameful and after several calls and discussions, they fixed the issue. However the fear of recurrence has always stayed and I have not been confident to take it for any long drives.

The car will shut down, Windows roll up, seat belt tighten by itself when driving, There is no object in front or rear, When the happen the parking sensor will come on as well, this already happen to me three times already. Dealer shop test the car half day after the second time happen to me but nothing be found. They spent two weeks 800 hours drive test after it happen to me on the third time but still can not found the problems. They return the car and suggestion me to drive careful and make video or take picture when it happens again. How can I video it?

I have a 2012 Audi A4 2.0. 80K miles. Last week without any prior symptoms my engine light goes on. I drive a few miles home the next day. My car will not start. I take it to dealer for diagnosis, dealer tells me the timing chain tensioner failed and timing jumped causing major damage to engine. Repair cost or new engine is estimated between six and fourteen thousand dollars. This is a known issue from Audi and there is a class action lawsuit for same issue. Looking for Audi USA to see if they can assist. Anyone had same issue or experience with Audi USA? Any recommendations.

I lease an Audi A3, 2018. Within 11 months the car starts to lose power, while driving the car would be going 65 miles then randomly drops to 5 miles then starts back up, in 20-30 seconds. Went to Audi with the problem. They can’t find the problem or mimic the problem so they have the car back. It did it again while driving on the highway??? The car lost power and the driver behind me, switch lane to avoid me and ran into another car. I brought the car to Audi for over 5 months, and nothing can’t be resolved. Spoke to Audi of America, spoke to Terice and she was trying to help me, then she told me the same thing Audi tells their customer, "The problem can’t be mimic," so they can’t do anything about it. This is one of my worst experience with a Auto Company and I will get my lawyers involve.

I purchased a brand new Q5 in 2011, put down a nice $50,000, expected a drive that will perform as a luxury car and last as so BUT... The car consume oil like crazy, from day one I have to add oil on a weekly basis. Audi tested the car and said "it’s normal". Yet I have 4 other cars some are even older than my Q5 but none of them need any oil in between services. After 109,000 miles the car needs 1.8 quarts of oil each 1000 miles - DO you know any car that performs as such? I don't. Luxury car that lasts 100,000 miles? Think carefully BEFORE you buy AUDI!!!

I continue to search for an affordable solution for my once beautiful Audi A4 under 100k miles as of today. The topcoat split open and the entire car looks like a jigsaw puzzle. Audi offers no help; no solution. The fix for me would be circa $1K. What could that possible mean to a rich organization like Audi. For me, however, because I'm now retired, it's not an option. If you're buying a pretty auto for the long haul, skip Audi... it peels.

Purchased a new 2018 Audi Q7 in Newton New Jersey. During an inspection at another Audi dealer discovered that the car had a previous issue and it had been repaired. This is a new car! The car had a short that melted the wiring and harness as well as hose and covers leading back to the alternator. The repair was not done to Audi Specifications nor was it noted in any service documents. This is a new car? What happened? Who fixed it? It looked like some backyard mechanic did the work. Why was it not noted in a service record and why was it not disclosed to me. We would never have purchased this car. The second Audi dealer was so concerned they took photos of the damage and forwarded them to Audi USA.

I bought a ex demonstrator Audi A6. To be fair it's a beautiful car in every way. It's the third Audi I have had after switching from BMW. My car broke down over three weeks ago and had to be recovered to an Audi dealer for diagnosis of fault. They told me a few days later that the battery had failed and that batteries for Audi Cars were on back order... We are into week 4 now and No sign of battery! The dealer eventually put me into a new Q5 but it simply is not the same car or of the standard that my car is but it has kept me on the road.

I have bought the Audi A4 since 2005. I purchased CPO for the extended warranty. I have had a 2001, great car and a 2006, another really great car. I was ready to update to a 2013. I found the car online and it is a beautiful car. However, I have had about 3 recalls in the two years that I have owned it. At the time I purchased the car, I bought it sight unseen but by online photos. I discovered the following... the spare tire is not regular size tire but a “donut”, dual temperature control is not standard, the Cd changer no longer exists, and 60/40 split folding seats were not available, as well as a push-button parking break which would probably not be of much service if your accelerator gets stuck and you need to shift to neutral to try to stabilize the car.

I have a 2014 Audi Q5 and recently for no reason whatsoever, the power steering failed and nearly caused an accident. I mentioned it to my local Audi service department and had them look at it while it was in for 3 other recalls. They agreed that the power steering was not responding and it would have to be replaced. I explained to them that the car is barely driven and has never been in an accident. And I find it unacceptable that a car company that has built a reputation on handling and drivability would have a complete steering failure at 40k miles which they informed me is just out of warranty. I was told at my local Audi dealership that It would have to be paid for out of pocket so I called Audi customer support. This was over 2 weeks ago and since then I have gotten no clear information on the issue. I have been through 3 customer service reps and they have changed stories multiple times.

I purchased my first Audi A6 in May of 2018. It was a brand new 2018. I noticed two bubbles protruding from the right rear door and paint peeling beneath it along the internal surface structure. I called Audi and sent numerous pictures. I told them to take the car back and that I wanted a replacement. They refused to give me another car after it was determined that it was indeed a manufacturer's defect. I was given two choices by them, to sue or get it fixed. I did not have the money to get an attorney so I was forced to fix a new car that was sold to me with defects. I will never again buy another Audi. Audi USA is horrible! The customer advocates are a joke. This is the worst experience I have ever had with buying a new car. Audi does not believe in Customer satisfaction.

Audi Financial Services is the weakest link in your organization, and needs fixing. First, I explored purchasing my Audi A8L at the end of my lease. The forms were to be mailed to me, but I never received them. Second, I then explored selling the car to CarMax, and received a purchase quote of $54,022 on September 29, good through October 6.

Me and my wife own a 2014 Audi A6. Just pass 61000 miles. Last week I was driving the car and trying to make a left turn, the steering wheel get locked. Doesn't move the steering wheel left or right. Finally AAA took the car to the Audi dealership. Next day service advisor call me and tell me the steering wheel rock and pinion need to replace. The cost is $ 3500. I call Audi customer service, file a complaint, the lady told me she is going to review with the service dept. and let me know the updates. I wait for 6 days she never call me, I trying to reach her almost 6 times. Finally after 12 days she call me and tell me they can't help me this time. I don't know why she took that much time to say to me this answer. I never ever buy or lease another Audi, that for sure.

Beware of purchasing an Audi. I own a 2018 Audi Q7. Unfortunately, I was hit in a collision 75 days ago. I still do not have my car back. Currently, I am waiting for replacement parts from Audi. The last estimate I received is that the parts are still at least 35 days away from being shipped. Audi continues to push back the ship date for the parts. I reached out to Audi Customer Care and received no help or solution. If you purchase an Audi be prepared to wait for 4-6 months for repairs to be completed. It may be even longer...

Had a few issues with a European delivery, Audi customer support was a complete joke. They stood in the way of information and anything resembling a resolution. Very disappointing, DEFINITELY not a premium experience. To be avoided.

Car started burning oil at 95,000 miles. Dealer says they have never heard of the problem (but this is obviously not true because there are online complaints on this very issue). We usually keep our cars 150,00 miles and have done all the required maintenance and repairs (by the local dealer). Selling the car - won't buy another Audi. Very disappointed in Audi. They should do a recall and fix these problems.

My prepaid lease on my 2017 Audi A8L was expiring. I did not receive any communication from Audi Financial that I was welcome to lease another Audi. All that I received were emails and phone calls from Audi's contractor wanting to inspect my vehicle before the lease expired. When I called my otherwise good local dealer for help/advice, I was told to call Audi Financial. There is no communication between Audi Financial and the dealer. I called Audi Financial about purchasing the A8L, and was promised a mailed package that I could complete. I never received the package. It became obvious that Audi did not want to take the effort to keep me as a customer. I sold the car to Carmax for a small profit, and bought a BMW 7 series. I will not buy another Audi.

I bought an Audi Q7 from Audi Alto Pennant Hills and also bought extended warranty. The car has been sent back for repairs more than 3 times and still there is the same problem or new problem. The AUDI Mechanics are either poorly trained or totally not professionally qualified. Each time it is so hard to speak to someone from the service department. Every phone call, the receptionist will give an excuse that "All the servicemen are on the driveway or not on their desks". I have called them 5-6 times each day just to leave my number and no one calls me back.

I got my Q3 brand spankin' new and for the first 2 years it was excellent. Now in my 3rd year, I've had my vehicle serviced twice for rear-view camera malfunctions. Now, my vehicle won't turn on. I'm stranded. I have what I suspect to be some sort of major computer malfunction because despite my turning the vehicle off, the radio turns on by itself and is what I suspect to be the reason why my battery has drained (and no, I never got the battery service light prior to this incident, in fact, I didn't get any service indicator lights). Once I miraculously got it started, the speedometer and computer mph reading defer by 25 mph - at a red light the computer reads I'm going 25 mph. I also get the occasional TPMS on my dash and my tires are fine. This would've cost me a fortune if my vehicle weren't still under warranty. It's only 3 years and 8 months old and has less than 42000 miles.

Horrible experience with Audi Financial! Despite being a loyal Audi customer for years, owned many of their cars and (always paid on time) they treated me so bad. Charged me money after return of a lease (for change of a tire) without properly communicating with us and next I receive a letter from collection agency. And when I call to clarify they mistreated me again on the phone (somebody name Marco...). So disappointed. Don't buy Audi!

I own 2013 Audi A8 that has only 100000 km. It is 4.0 dual Turbo. The car is an amazing car and 2 months ago just stalled. An Audi mechanic close to my work looked at it and told me it is the turbos. I bought Audi original Turbos and replaced them and I got a call from the mechanic that they are gone again and the engine is full of broken metals. I called Audi Canada and they said it is A8 with only 100000 km so we need to know what is going on, I took it to PFAFF Audi in Vaughan and they said you need new engine.

I would have preferred even more safety features such as automated braking in emergencies. Nevertheless, we would buy another Audi in a heartbeat because we have been won over with this experience.

Audi q3 is very good. But, some technology features missing. It drove well and the turn radius and acceleration was excellent on the vehicle. The Audi is built to last mileage-wise with less issues than the other car brands. I like its performance of drive and quality of build/Longevity. The outside look of the vehicle and how it drove over railroad tracks and potholes was significantly different than the other cars I test drove. However, there is no back-up camera, no navigation, media went in and out. For the price you pay for the car, you would think these items come standard as they do in less prestigious brands such as Honda, Ford, and Chevy.

A high end Audi SUV not lasting >65k miles due to a fundamental design flaw and them literally saying you're screwed... Wow! I'm trying to get the word out to anyone and everyone to warn them against anything Audi or VW. It is fundamentally flawed and they just don't care. This is exemplified by the lawsuit that they just settled on the diesel cover up.

My Audi A4 was well designed/attractive. It has a nice handling, smooth ride and black on black with black tinted windows. It also had a great black leather interior to match the slickness Of the black exterior. It is definitely a nice car and one of my absolute faves because it was very stylish, fresh, sleek and cool. It almost reminded me of a Batmobile because it was so nicely designed and had a lovely exterior. It was in the luxury world but not as expensive as a Benz or BMW. I loved the Audi A4 but wish it had more tech features. Also, it needed lots of repairs and had recalled items which was very annoying. So when it started to break down I was ready to get rid of it instead of pouring money into repairs.

I found the Audi Q5 to be a very attractive car compared to other models that I had reviewed. It has a lot of features that I wanted in a car and the price was within my budget. I chose the Audi because of safety ratings that it has, it rides great and it had most of the features that I wanted. The car has GPS, which comes in handy often. It has WiFi and drives smoothly to be an SUV. The SUV has lots of power and acceleration is great. I enjoy the fact that it has Bluetooth and Sirius Radio as well as heated and vented seats. However, it does not have a convenient USB port and the GPS system took some time to program. I would change the location of the cup holders. I find it awkward to drive and use my cup holder because of where it's located. I also wish I had steering wheel heater and that it had the in dash readout. But overall the Audi Q5 is a great car.

Worst car ever purchased, I purchased the car (2018 Audi Q5) from Richfield Audi a couple months ago and their staff does not understand the car or know how to fix it. I am unable to lock doors, the hatchback opens by itself, brakes make a rumbling sound. Richfield Audi has no idea what is going on and they don’t care. There are several more issues with car and called their Manager and he was going to have the service department call me and they never did. Previous to this my car was in the Audi garage for a week and only one problem was repaired, PLEASE NEVER BUY AN AUDI.

I bought a used A3 Quattro with 2800 miles in 2015. The car handles and drives very well but only if it is not in the shop. I have about 69K miles and have already had a water pump failure at 55K and now have a Gear Shift Lever Assembly issue. At about 65K the car started giving me an electronic malfunction warning and told me to stop, place the car in park and call service. I had it diagnosed to this assembly and have been told the repair is about $1700. I thought the days of poor reliability were over. I guess not! This vehicle has engineered obsolescence and is only good for the 50K warranty. I advise not buying the A3.

I purchased my Audi S7 as a CPO at 49000 miles. The moment I received the car I noticed it had unusual shifting between 1st and 2nd gear, and how it behaves with just stop and go movement. It would be worst in stop and go traffic where the transmission would make a clunky noise and could be felt under the floor. So far they’ve updated ECM and Transmission Software, replaced Mechatronics, replaced multiple motor mounts and control arms ball joints etc, replaced weeping coolant and transmission fluid lines... and after being the 6th week in the shop currently they will replace the Dual Clutch and hope this solves the problem.

I own an Audi A4 Quattro that with less than 60.000 miles started with a metallic sound from the front wheels, it turned out that the bearings had to be replaced... I had a extended warranty which Audi refused to honor. It is very disturbing that a company that is so proud of their 4-wheel drive would have such premature problems with their wheel bearings. To add insult to injury, the dealer had not updated the history of the car with the repairs done, the brand said there must have been "internet problems". To me, it seems like a deliberate effort to hide problems that may affect other owner, which is the reason I am posting this complaint to ConsumerAffairs.

2011 Audi Q5 - Really disappointed with this car. The oil consumption is crazy and because I started to have issues with the consumption after 2015 but even though the class action lawsuit was settled, I am now not qualified to get my oil issue fixed because I am past the date and the mileage is over 80,000. Really disappointed that Audi is handling these cases so poorly even though it is clearly their manufacturing error! Horrible customer service.

Repeated issues with carbon build-up which turns the engine indicator light on. Audi has cleaned the valves previously, at no charge to us acknowledging this problem and that it will likely recur. It has recurred, but now they want $1300 to remove the engine for a thorough cleaning. 2009 was the first year for the Q5 and a fair solution would be to recall this car or take care of the cost for this recurring problem. Audi has declined any further assistance. We will never purchase an Audi again.

I have a 2012 Q7 with 125000 on the clock. I must say this is one of the most reliable and enjoyable vehicles I have owned. It never breaks down and just requires regular maintenance. As for people complaining about noisy brakes I find this only occurs if the pads are not properly bedded. As other posters said they are unwilling to do 5 or 6 fast stops from 60 mph to 20 in succession on a deserted road. If they did this as recommended by the Audi dealer this would bed the brake pads properly. This vehicle has high performance brakes not your cheap brakes found on most cars. I am so satisfied with Audi we replaced our Volvo with another Audi. When the time comes to replace the Q7 I will be getting another Audi.

My wife loves this 2012 A4. We bought it new in 2012. It's great looking (black on black), drives well and has plenty of room plus it's a manual transmission model, a requirement for her. Issues include a weird bug in the emissions control system which causes the engine check light to come on intermittently when she fills it up with gas and a finicky air flow meter which needs cleaning frequently. It's been in the shop four times for the intermittent check engine light with a lot of expense and no result. We just live with it. Another annoyance are the constant Emails and Snail mails we received advising us to trade the car in on a new one from Audi.

The styling of the Audi is incomparable, is definitely not a BMW and definitely not a Mercedes, it has its own niche in the market and it’s just beautiful. I finally found a car brand I love!! I will buy another Audi.

Audi handled great. Good gas mileage. Fuel economy opt and looks good. I used a 2017 for about a month. Hated to give it up. Looks like a luxury sedan handles like a sports car. Very roomy.