Preferred Warranties Inc.

I bought an old car from a dealership which offered a warranty that I bought. Not soon after my transmission was making a racket. PWI was more than willing to have me choose where the car was repaired. The shop I chose specialize in my particular car. A Honda S2000. These guys know much more than your regular old Honda tech about my particular vehicle. PWI paid a strong portion of the repairs. This was 2 years ago.

When it comes to warranty everyone has a fear of buying something that would not actually cover what they say they cover. 2006 F-150 Had an issue that at first seemed like an easy fix, but turned out it wasn't covered in the plan I purchased. PWI still decided to pay for partial part of just because they wanted to help me out as best they could. Thank you PWI so much, you covered something didn't even have to cover. Business done right.

My girlfriend bought a van with a PWI warranty for a used car dealership about two years ago. I was a little worried reading these reviews when the transmission in the van failed, but after talking with a PWI representative they told us it was covered along with a wheel bearing that needed replaced as well. When we finally got the van back from the transmission being replaced, the front wheel bearing needed replaced as well as the previous garage did a shoddy job, and this was covered as well. So overall we're very satisfied with how PWI handled our situation.

I bought a used car and got the warranty. Had to have the transmission replaced. Started having problems with my right front, had a mechanic check it out and the axle had to be replaced, the strut and wheel bearing. While this was being worked on my mechanic said there was bolts missing out of the transmission, the bolt to the carrier bearing was broke. That is what caused all the other problems. The fluid was overfilled. Now the transmission job is telling me nothing is wrong with it, and Preferred Warranties is telling me they can't do nothing. The car was messed up while it was under warranty and now it's run out so they won't do anything. It's not like I can just go pop the hood and see that the transmission was put in the right way. it took time for the other problems to come up from where it wasn't installed right. I had to pay out 800.00 for this other work and I have a car making payments on that I can't drive. Warranty company is a rip off.

Bought the best possible warranty from them and still nothing covered. Had 3 separate issues with '16 platinum fx4 bought 10 months ago from used dealership. Hitting the 'cancel' button! Would highly not recommend wasting your money on them.

I purchased my warranty in Jan 2019 my BMW X5. The used car dealership assured me that this was the best warranty for my vehicle since it had high miles. I spent $2,905 for the Plus Coverage which based on what was listed covered everything under the hood. Last week I took to my vehicle in for service at BMW and was told that the oil pan gasket and transfer case mount needed service. The BMW contacted PWI to get approval for the repair and was told that neither was covered. I could not believe it especially since #4 on the list of coverage's is Seals and Gaskets!

Updated on 05/25/2019: I’ll continue to post until I get my car! What do you know, I got a call from the company promising it’ll be fixed after Memorial Day!

Bait and switch...surprise. So bought the extended warranty from them and after a couple months the a/c went out. Took to a shop and it turns out the core evaporator was the problem... That part is covered BUT to access and replace that part in our 2009 C70 Volvo you need to remove and replace the heat evaporator or whatever it is called is NOT covered. Now how are they supposed to fix the covered part without covering the part they also need to actually fix the problem. I am thoroughly disgusted with talking to them and speaking in circles. Waste of money and know ahead of time that your warranty is a hit or miss. So much for that $100 deductible that will now be $700... Seems to be enough complaints to take further action.

Called in my first claim, PWI said it was covered. Dealer called in for approval. PWI said it was covered. Go to pick my Truck, PWI told dealer they wouldn't pay full parts costs, so my $100 deductible turned into $420.80 cost. Don't buy this warranty.

Simply put, plunked down 1900 bucks for an extended warranty. First attempt to use it and of course, "that engine part is not covered", is what I hear from them. You have no recourse, YOU'VE BEEN HAD! So for the next poor dumb soul....DO NOT BUY A WARRANTY FROM PWI Inc.