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GWC Warranty Reviews

Avoca, PA

1.3
354 reviews
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About GWC Warranty

GWC Warranty provides extended auto warranties that protect customers from expensive vehicle repairs. The company works with independent drivers, dealers and agents, offering a variety of protection plans to match your budget and needs. Its products include Exclusionary Coverage and Stated Component Coverage.

Pros
  • Customizable add-ons
  • High-mileage options
  • Coverage for new or used cars
Cons
  • Only at select dealerships
  • Costs not available online

Featured Reviews

Paoli, PA
Verified purchase
We've had the GWC Warranty policy for almost a year now. … We've used it for a claim and the dealer that fixed our vehicle took care of everything. They dealt with them. GWC was r...

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Holland, MI
Verified purchase
GWC is a really good insurance. The people were very nice and polite. ... When I had a claim, the transaction was great. … And so, I even went back to the place where I bought the...

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GWC Warranty plans

GWC Warranty offers two coverage plans for new or used vehicles: Exclusionary Coverage and Stated Component Coverage. Plans are transferable if you decide to sell the vehicle, and information on renewals and upgrades is available through the company’s website.

Exclusionary Coverage
With Exclusionary Coverage, you can expect to receive:
  • Protection for hundreds of components (similar to a factory warranty)
  • Coverage for vehicles with as many as 150,000 miles
  • Optional upgrades, like navigation system coverage
Stated Component Coverage
With Stated Component Coverage, you can expect to receive:
  • Mechanical breakdown coverage, including parts and labor
  • Coverage for vehicles with as many as 200,000 miles
  • 24/7 roadside assistance
  • Rental transportation
  • Optional upgrades, like navigation system coverage

GWC Warranty coverage

GWC Warranty plans are only available at certain dealerships and can cover vehicles with anywhere from 0 to 200,000 miles. There is no waiting period, which means you're covered the moment you drive off the lot instead of having to wait 30 to 60 days to make a claim.

Premium reimbursements for towing, trip interruption and rental car use are available in additional packages. Most plans from GWC Warranty include basic towing reimbursements for no additional fee. GWC Warranty has 3,000 preferred service facilities across the country.

GWC Warranty cost

Prices from GWC Warranty are not available on its website. This is common among extended auto warranty companies. If you want a firm price, it’s best to reach out to your local dealership to get a quote. GWC Warranty does not sell its plans directly to the public.

GWC Warranty will cover all costs for repairs, minus the deductible. Customers can take their vehicle to the licensed repair facility of their choice. All they have to do is have the repair facility contact GWC Warranty, and GWC Warranty will pay for the repairs (minus the deductible). GWC Warranty can also help customers find a repair shop nearby.

Optional upgrades, like sensor packages, technology packages and luxury packages, cost extra. GWC Warranty’s "No Worries, Just Drive" package also costs extra but includes zero deductible and zero transfer fee, enhanced rental car and travel reimbursements and other benefits like a $25 gas card and complimentary windshield repair.

GWC Warranty FAQ

How much does GWC Warranty cost?

GWC Warranty does not list its prices online because they depend on both the coverage plan you choose and the make, model and age of your vehicle. You can call GWC Warranty to get additional information about coverage plans, as well as pricing based on your vehicle’s condition.

How many plans does GWC Warranty offer?

GWC Warranty offers two coverage options. Exclusionary Coverage is available for vehicles with mileages as high as 150,000. Stated Component Coverage is available for vehicles with under 200,000 miles.

Can I purchase a warranty contract from GWC Warranty directly?

No, GWC Warranty works directly with authorized dealerships across the United States and does not sell directly to the public. If you have recently purchased a vehicle or are looking to purchase a vehicle soon, check if GWC vehicle service contracts are available near you.

Is GWC Warranty good?

GWC Warranty is a good option for new or used car buyers looking for a customizable plan for their car. GWC Warranty will cover cars with up to 200,000 miles. Another huge plus is that the extended auto warranty coverage kicks in as soon as the car is purchased, so there's no wait. Packages include protection for high-tech features and options like zero-deductible plans. With so many choices, GWC Warranty is a good option for those who want as much customizability as possible.

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GWC Warranty Reviews

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    Page 1 Reviews 0 - 10
    Customer ServiceRefunds & Payouts

    Reviewed April 30, 2025

    This company does not deserve a star. This company steals your money. They give you the run around because they don't want to give you a refund. They never answer the phone. I’ve been waiting for going on five months for a gap refund. STAY AWAY!!!!

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    Customer ServiceCoverageSales & MarketingPrice

    Reviewed April 28, 2025

    WARNING. DO NOT DO BUSINESS WITH GWC WARRANTY!!! It is a scam. Customer service can provide no answers, they translate repair shop's words to mean whatever they want and don't cover your repairs. It isn't worth it. RUN from GWC WARRANTY... RUN!!!

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      Sales & Marketing

      Reviewed April 14, 2025

      GWC does not even deserve one star. ⭐ I need a transmission for my car. Was denied 3 times from them. They said lack of maintenance. My car's been in and out of shop since December 16. What that supposed to mean. My contract date did not run out now the mileage. They made up every excuse to not help me with a transmission for my car. I say breach of contract. I do not recommend anyone to get a GWC contract with these people. They just want your money. They are a scam.

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      Claims Handling

      Reviewed March 26, 2025

      They say all the right things to sell this warranty and find any loop hole to deny paying for anything. I was handed a brochure of all the great reasons this was a good warranty, once my money was received there was always a reason for denial to my claims. I asked upfront would I be notified of such and all I got was crickets. I tried to cancel this worthless contract and they quickly told me there is a NO cancellation clause. Save your money. I spent $5160.00 (The Gold Comprehensive Package) for a piece of paper not peace of mind.

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      Customer ServiceClaims HandlingTechRefunds & Payouts

      Reviewed March 25, 2025

      Please, please please do not buy a warranty from GWC. I’ve experienced firsthand how this company operates and it’s overwhelming how they’re still in business. I’m in the process of filing a lawsuit against them, three years ago when I bought the warranty with my pickup I wanted to cancel it a few months later after someone told me their experience. They said I couldn’t cancel it. I had to go to the dealer. I bought it from have them call and they would ship the money back to Motor Team auto sales in Hayward, I called Motor Team they told me that’s not how it’s done so I gave up, I said hell with it let it ride.

      I had two claims that were gray areas. I even said OK no problem. Cost me 1300 out of my pocket to fix it. Now I have a righteous claim the rear end went out in it. The service department In Merced, which is the The most reputable in the Central Valley. If not all of California this place is they have the best reputation ever and they told me that is the worst warranty company they’ve ever worked with and they’ve been in business for 30 years, the service mechanic I’m dealing with said GWC warranty’s is a joke, there so unbelievable. It’s almost humorous, the last thing they asked for was service records which I gave them and now it’s been 2 days since any decision, meanwhile, I’m just racking up $600 a week rental truck, my number is **. My name is Tom. If anybody has any questions I have a half a dozen tedious hoops they wanted me to jump through. I’ll let you know.

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      Claims HandlingCoverage

      Reviewed March 24, 2025

      Buyer Beware. I had a legitimate warranty issue with my truck that should have been covered by my warranty. This company uses every trick in the book to deny you a claim. I had my turbo go out and verified at a reputable Ford Dealership and had them file a claim. It seems like GWC purposely drags their feet to make things worse for you when you are needing your vehicle.

      Finally, I told Ford replace the turbo and save the part for GWC to see, if necessary, because I needed my truck. After Ford finally got a hold of GWC they denied my claim because they said the adjuster didn't inspect the part which I had Ford save so it could be inspected. This is an underhanded business dealing. This warranty process is purposely designed to deceive the customer and it's disgusting the way they conduct business. Just look at other reviews of this company on line and see for yourself. Do yourself a favor if you are looking to purchase an extended vehicle and go with Endurance.

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      Coverage

      Reviewed March 17, 2025

      If you are looking for a warranty for your vehicle, please look someplace else, stay away from this company, they will always find something to not cover the issues, dealers will always try to sell this warranty telling it will cover "everything" but believe me, they will not help you when the vehicle needs repairs...

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      Customer ServiceClaims HandlingCoveragePrice

      Reviewed Feb. 24, 2025

      ZERO INTEGRITY. Not worth what you pay. As a consumer you pay to have security in knowing the work will be paid for by the warranty claims department in which you are contracted with and PAY FOR!!! Instead you get these loop-hole clauses, due to negligence on the WARRANTY’S claims department not wanting to fix the initial issue at hand.

      INSTEAD the claims warranty department approves for only band-aid jobs to be done, and once there is a real serious issue, they back away and say it was caused by negligence on the consumers end. ABSOLUTELY DISGUSTING, ZERO INTEGRITY in this company. We’ve been paying for this warranty departments coverage and they are putting the blame on “warp to the head” caused by our negligence. Which is NOT correct. We took the vehicle to the mechanic who has been doing the work on our vehicle and is in contract with GWC warranty, in contact with the claims department, and they were in fact aware that almost 2 years ago the engine needed to be replaced, it was stated by the mechanic to the claims department.

      They only approved the head gaskets to be replaced. In doing so, I returned the vehicle BACK to the mechanic due to the car turning off while I was driving it, and the mechanic said the engine needed to be replaced, then the warranty department DENIES this claim and says it falls under their void clause which basically means they’re wiping their hands clean from this issue, and they will NOT be covering For the proper work that needs to be done to our vehicle. YET, they are still collecting a paycheck from the money WE as good hard working Americans are paying them. This department is a SCAM. I highly recommend you do not work with them, mind you, they do have some workers who do try their best to work with you and understand your frustrations, but at the end of the day, the CLAIMS department DOES NOT CARE. They do not want to pay for the work that truly needs to be done to the vehicle.

      Vehicles engine needed to be replaced a long time ago, this was stated by the mechanic that has been in contact with claims department. Integrity goes a very long way with me, again I have spoken to customer service representatives who were very kind, but this was not their fault, this is SOLELY on the CLAIMS department not approving proper work to be done on the vehicle so it can perform correctly. Their negligence, I have kept the maintenance on my

      Vehicle up to date, any time there was a problem, I would take it to the mechanic who would then be in contact with the claims department. The CLAIMS department is CHOOSING to ignore this mess up and knows this was an ERROR on their end, and do not want to own up and pay for the work that is due for my vehicle. SUCH A SHAME ON YOU!

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      Claims Handling

      Reviewed Feb. 23, 2025

      This company will NOT pay claims accordingly and will either deny or pay a small portion of the claim. If you are stuck, seek legal advice and sue. Look for lawsuits already filed against the company and/or read the reviews of customers before you buy.

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      Claims HandlingCoverageSales & Marketing

      Reviewed Feb. 7, 2025

      GWC is a scam, they sell you this pricy warranty promising the world but don’t honor their contract. Been dealing with them for about 4 months if not longer with a claim they refuse to cover. I’m pretty sure a crankshaft is an internal mechanical part that is supposed to be covered by this so-called warranty company. The crankshaft broke and out metal shavings everywhere in the bottom end of the engine causing scaring on the crankshaft between the bearings cause the oil to get hot and sludge up with metal shavings, clogging the pickup screen but since there’s “sludge,” they refuse to cover it even though the broken internal part is what caused this sludge build-up. They have seen all maintenance records provided by a shop.

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        GWC Warranty Company Information

        Company Name:
        GWC Warranty
        Company Type:
        Private
        Year Founded:
        1995
        Address:
        P.O. Box 7900
        City:
        Wilkes-Barre
        State/Province:
        PA
        Postal Code:
        18702
        Country:
        United States
        Website:
        gwcwarranty.com
        GWC Warranty
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