GWC Warranty

GWC Warranty Reviews

Avoca, PA

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About GWC Warranty

GWC Warranty provides extended auto warranties that protect customers from expensive vehicle repairs. The company works with independent drivers, dealers and agents, offering a variety of protection plans to match your budget and needs. Its products include Exclusionary Coverage and Stated Component Coverage.

    Pros & Cons

    Pros
    • Customizable add-ons
    • High-mileage options
    • Coverage for new or used cars
    Cons
    • Only at select dealerships
    • Costs not available online

    Featured Reviews

    Verified
    Paoli, PA

    We've had the GWC Warranty policy for almost a year now. … We've used it for a claim and the dealer that fixed our vehicle took care of everything. They dealt with them. GWC was r...

    Read full review
    Verified
    Holland, MI

    GWC is a really good insurance. The people were very nice and polite. ... When I had a claim, the transaction was great. … And so, I even went back to the place where I bought the...

    Read full review

    GWC Warranty plans

    GWC Warranty offers two coverage plans for new or used vehicles: Exclusionary Coverage and Stated Component Coverage. Plans are transferable if you decide to sell the vehicle, and information on renewals and upgrades is available through the company’s website.

    Exclusionary Coverage
    With Exclusionary Coverage, you can expect to receive:
    • Protection for hundreds of components (similar to a factory warranty)
    • Coverage for vehicles with as many as 150,000 miles
    • Optional upgrades, like navigation system coverage
    Stated Component Coverage
    With Stated Component Coverage, you can expect to receive:
    • Mechanical breakdown coverage, including parts and labor
    • Coverage for vehicles with as many as 200,000 miles
    • 24/7 roadside assistance
    • Rental transportation
    • Optional upgrades, like navigation system coverage

    GWC Warranty coverage

    GWC Warranty plans are only available at certain dealerships and can cover vehicles with anywhere from 0 to 200,000 miles. There is no waiting period, which means you're covered the moment you drive off the lot instead of having to wait 30 to 60 days to make a claim.

    Premium reimbursements for towing, trip interruption and rental car use are available in additional packages. Most plans from GWC Warranty include basic towing reimbursements for no additional fee. GWC Warranty has 3,000 preferred service facilities across the country.

    GWC Warranty cost

    Prices from GWC Warranty are not available on its website. This is common among extended auto warranty companies. If you want a firm price, it’s best to reach out to your local dealership to get a quote. GWC Warranty does not sell its plans directly to the public.

    GWC Warranty will cover all costs for repairs, minus the deductible. Customers can take their vehicle to the licensed repair facility of their choice. All they have to do is have the repair facility contact GWC Warranty, and GWC Warranty will pay for the repairs (minus the deductible). GWC Warranty can also help customers find a repair shop nearby.

    Optional upgrades, like sensor packages, technology packages and luxury packages, cost extra. GWC Warranty’s "No Worries, Just Drive" package also costs extra but includes zero deductible and zero transfer fee, enhanced rental car and travel reimbursements and other benefits like a $25 gas card and complimentary windshield repair.

    GWC Warranty FAQ

    How much does GWC Warranty cost?

    GWC Warranty does not list its prices online because they depend on both the coverage plan you choose and the make, model and age of your vehicle. You can call GWC Warranty to get additional information about coverage plans, as well as pricing based on your vehicle’s condition.

    How many plans does GWC Warranty offer?

    GWC Warranty offers two coverage options. Exclusionary Coverage is available for vehicles with mileages as high as 150,000. Stated Component Coverage is available for vehicles with under 200,000 miles.

    Can I purchase a warranty contract from GWC Warranty directly?

    No, GWC Warranty works directly with authorized dealerships across the United States and does not sell directly to the public. If you have recently purchased a vehicle or are looking to purchase a vehicle soon, check if GWC vehicle service contracts are available near you.

    Is GWC Warranty good?

    GWC Warranty is a good option for new or used car buyers looking for a customizable plan for their car. GWC Warranty will cover cars with up to 200,000 miles. Another huge plus is that the extended auto warranty coverage kicks in as soon as the car is purchased, so there's no wait. Packages include protection for high-tech features and options like zero-deductible plans. With so many choices, GWC Warranty is a good option for those who want as much customizability as possible.

    GWC Warranty Reviews

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      How do I know I can trust these reviews about GWC Warranty?
      • 4,476,427 reviews on ConsumerAffairs are verified.
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      • We use intelligent software that helps us maintain the integrity of reviews.
      • Our moderators read all reviews to verify quality and helpfulness.
      Page 1 Reviews 0 - 10
      CoveragePunctuality & Speed

      Reviewed April 4, 2024

      I am an active duty member of the US Navy, and purchased a used van for my wife to drive as I am about to go overseas. The dealer included 90 days of GWC warranty coverage. The car ran fine and had no check engine lights during test drive. Soon after bringing home, the vehicle had a check engine light. I took it to a GWC approved facility, and they determined a blown head gasket. GWC denied coverage, stating that it was pre-existing issue. They inspected the vehicle prior to authorizing it for warranty coverage and found no problems. I don't see how the way that they operate is legal, and I am out stressing because now my spouse has no vehicle and I am running out of time. My JAG representative on base read the contract and believes that they are in violation of it by denying this work.

      Profile pic of the author.
      Claims HandlingCoverageRefunds & Payouts

      Reviewed March 6, 2024

      Do not pay your money to this company. I bought a used Lincoln in October of 2024. Took it in because of a fuel leak and the mechanic found a lot of other issues. Somehow, NOTHING IS COVERED BY THIS WARRANTY! While fixing the brakes the mechanic noticed that the rear calipers needed to be replaced. And although they are listed under things that are covered GWC will not honor the claim. My policy also can't be canceled so I can't even get any money back. So I paid for a useless pack of paper. DO NOT GET THIS WARRANTY! They will find any excuse to not cover your repairs.

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        Customer ServiceClaims HandlingCoverage

        Reviewed Dec. 1, 2023

        Very poor management and bad bad bad customer service including the way they treat you. I have the vehicle more than a month at repair facility AAMCO Pennsauken NJ but GWC warranty company one of the worst ever car warranty company I ever seen. I would not recommend to anyone entire USA because they worst one in entire country. I have more than 2,000 bill In diagnosis and they didn't getting the answer. The repair shop is nice enough to tell them the cause of engine failure and I personally I have a lot of knowledge as well but GWC warranty kept asking the cause of falling the motor. I guess they need to hire more train people or required more training.

        Repair shop give them more than enough information to repair the car but they kept asking to keep opening the motor and increasing the bill and they don't want to cover the car. I asked them to get further assistance from the claim department. Didn't hear back anything from manager. Very stressful, very unprofessional. When you going to buy the warranty they tell oh the car going to cover 1 miles and 1 day of purchase and real world story they won't cover anything and increase the repair shop bill for no reason. I am happy to talk to their management or claims dept supervisor **.

        Customer ServiceCoveragePriceRefunds & Payouts

        Reviewed Oct. 30, 2023

        I bought a $3,000 policy with this company almost three years ago. The policy was for 3 years or 125, 511 miles/Used/Luxury Package. I recently brought it in a little under my mileage (around 110,000) for what came to be a temperature control issue. I called to ask about what the coverage would be for a rental car, twice. Both times I was told $50 a day or up to $250. Since I had to front the money, and the hard fact that money is extremely tight, I rented a car for only three days. It came to $187. I brought my car in on a Tuesday, this company didn't approve work until the last minute on Friday. Mind you, the car was evaluated the same day it was brought in. Parts had to be ordered and by the time they came in and work was done, my car wasn't finished until the following Thursday.

        In case you're not following, I only had a rental car for three days out of a week that was covered due to their policy AND their lack of speed in approval. I come to find out, this company didn't pay for the whole job. It cost $347 to fix the temperature control issue and I had to pay out of pocket $143. I finally received my check for the reimbursement today, over a month later, and it's only for $150. When I called to ask why, I was told to look at my policy and that it reads: $50 a day OR up to five days for a total of $250.

        If I could insert an emoji with curse words here, I would. I told the man I was speaking to, who may or may not have been a manager liked I asked, that it was despicable. So, the conclusion is that after three years and a $3,000 policy, I had to pay $358 for a job that cost $534. What other word would you use to describe this experience??? I'm tired of people/companies acting like cow dung and it just being ok. It's not. Good luck to those of you looking at this company. Blessings, Julia

        Verified purchase

        Reviewed Oct. 20, 2023

        We finished a work on a customer car, since we started the diagnostic, we mentioned to the company we only take checks. So, we submitted the forms to get paid. At the end of the work, we submitted the invoice and waited to get paid, after a month of keep calling I was told they never received the form for the check payment, so I resubmitted. I waited another month, they said the check was mailed, but since I haven't received it yet, they will cancel the check and reissued another one. Waited another month and nothing, this time they said because they reissued a card payment and then they had to reissue a check, the process is taking longer. I told them I heard so many stories so far, cancel the check and pay me with a credit card, and she said I will have to wait 30 days for them to cancel the check and reissue a new one.

        Customer ServiceCoverage

        Reviewed Oct. 19, 2023

        So I'm being told more pics is needed. At this point I request for a adjuster to be sent out. Pictures is not going to help. The axle is bad and there is no visual signs, and if there were it wouldn't be covered. If the boot is ripped or torn it's not covered, if the axle is completely broken it's not covered. But if it's bad and all boots are intact it suppose to be covered. The warranty is making all kinds of excuses to not pay. The rack and pinion is leaking fluid, they are saying that they need to see where it's leaking from. The pics clearly show it's leaking from the boot.

        In the warranty there is nothing stating if the rack is leaking it's not covered. So I do not understand why they making this a big issue. This is a trusted shop they recommended on their website, and even to work with them you're giving them a hard time as well as just fixing the issue with the van. At this point, the van has been there going on 5 days and all has been is wasted time and emails. I will not pay for the axle or the rack and pinion. The vehicle will stay there until GWC fix it. It’s ridiculous that they do this to so many people and get away with it.

        Customer ServiceTech

        Reviewed Sept. 11, 2023

        My car broke down on 7/27/23 and had to be towed to the dealership. They said the engine was no good and that they would replace it. After 4 weeks GWC sent a used engine to the repair facility and when they uncrated it, the mechanic stated that it looked like someone used a hammer and a crowbar to remove the engine from the previous vehicle. GWC adjusters have spent the last two weeks "reviewing their options", and when I call in to the office, the customer service representative always says that the adjusters are out and can't take my call.

        Customer ServiceCoverageTechSales & Marketing

        Reviewed Aug. 17, 2023

        I bought an expensive Chevrolet Diesel truck used at a dealership. I am a veteran, and retired public safety person. This truck was going to be my last truck I was probably ever going to buy. I have had the truck for about one year. It started to throw the check engine light and the code revealed the EGR bypass valve was going bad. This was actually a service bulletin from GM to be replaced but the previous owners did not have that done. (Not my fault.) I paid the $4500.00 for the extended "platinum," lol warranty because as this was my retirement truck. I wanted to make sure I had peace of mind as GWC says in their fish hook line, "no Worries. Just drive." Yeah.

        Well I take it to my local Chevrolet dealership because they Know the trucks right? They say, "We will call the warranty company and get it figured out." I leave it a couple days and today I get a call from the service manager saying GWC said they don't cover the EGR valve or any of the parts... NO WORRIES? I should've just kept the 4500.00 dollars and placed it in an account to use when issues came up. The truck has just over 100k on it now. So I am left with nothing and nowhere to turn. I called the GWC representative. I explained exclusionary coverages and he said, "We don't cover these items." I said so when the coolant leaks into the chambers and destroys the engine I'm just out another 15 K to buy an engine since you won't cover the repairs? He said yes since the EGR is not specifically named in the contract they don't cover it.

        There's a lot in a vehicle that isn't specifically identified. My plan says pistons and crankshaft but nothing about connecting rods or connecting rod bolts. So if the crankshaft decides to spit a connecting rod and the bolt breaks off is it not covered as being replaced because the specific part being the connecting rod bolt is in ink?? Makes no sense. Seems like a lawyer needs to get involved. Bottom line is this Americans. When your gut says things are too good to be true, don't fall for the sales pitch! GWC and their warranty means nothing more than taking your hard earned money to line their pockets as well as nothing more than a great tagline to make you feel you're covered.

        Customer ServiceClaims HandlingCoverageSales & MarketingRefunds & Payouts

        Reviewed Aug. 9, 2023

        This company false advertised their warranty policy and did not pay for all issues with my vehicle even when the the policy said it was covered. Beware!! They will find any and every reason not to make a payout under a claim. I was left responsible to pay out of pocket for things they decided not to cover even though the policy says they should. The customer service department lied to us on several occasions, and is only about finding a way to not cover your claim! I got scammed into buying this warranty.

        Customer ServiceClaims HandlingCoverageTech

        Reviewed June 26, 2023

        Took my truck 2016 Ford f350 diesel to the dealer for a bad fuel injector problem, they wanted 2300 dollars to repair the truck, I gave them all the info for the warranty claim, the next day I get a call from ford that the dealer, GWC won't cover the fuel injector, I asked why, I was told it's not covered on my plan, I paid over 5 grand for the extended warranty and I can't get a simple fuel injector covered... Needless to say I had to pay the 2300 dollars to repair it, so what was the point of a extended warranty that won't cover a fuel injector?

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          GWC Warranty Company Information

          Company Name:
          GWC Warranty
          Company Type:
          Private
          Year Founded:
          1995
          Address:
          P.O. Box 7900
          City:
          Wilkes-Barre
          State/Province:
          PA
          Postal Code:
          18702
          Country:
          United States
          Website:
          gwcwarranty.com

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