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Endurance Warranty
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About GWC Warranty
GWC Warranty provides extended auto warranties that protect customers from expensive vehicle repairs. The company works with independent drivers, dealers and agents, offering a variety of protection plans to match your budget and needs. Its products include Exclusionary Coverage and Stated Component Coverage.
Pros & Cons
Pros
- Customizable add-ons
- High-mileage options
- Coverage for new or used cars
Cons
- Only at select dealerships
- Costs not available online
Bottom Line
GWC Warranty is an extended auto warranty broker offering plans for cars with up to 200,000 miles. Although it's only available at certain dealerships, representatives can answer questions in person.
Top GWC Warranty Reviews
We've had the GWC Warranty policy for almost a year now. … We've used it for a claim and the dealer that fixed our vehicle took care of everything. They dealt with them. GWC was r...
Read full reviewGWC is a really good insurance. The people were very nice and polite. ... When I had a claim, the transaction was great. … And so, I even went back to the place where I bought the...
Read full reviewGWC Warranty plans
GWC Warranty offers two coverage plans for new or used vehicles: Exclusionary Coverage and Stated Component Coverage. Plans are transferable if you decide to sell the vehicle, and information on renewals and upgrades is available through the company’s website.
- Exclusionary Coverage
- With Exclusionary Coverage, you can expect to receive:
- Protection for hundreds of components (similar to a factory warranty)
- Coverage for vehicles with as many as 150,000 miles
- Optional upgrades, like navigation system coverage
- Stated Component Coverage
- With Stated Component Coverage, you can expect to receive:
- Mechanical breakdown coverage, including parts and labor
- Coverage for vehicles with as many as 200,000 miles
- 24/7 roadside assistance
- Rental transportation
- Optional upgrades, like navigation system coverage
GWC Warranty coverage
GWC Warranty plans are only available at certain dealerships and can cover vehicles with anywhere from 0 to 200,000 miles. There is no waiting period, which means you're covered the moment you drive off the lot instead of having to wait 30 to 60 days to make a claim.
Premium reimbursements for towing, trip interruption and rental car use are available in additional packages. Most plans from GWC Warranty include basic towing reimbursements for no additional fee. GWC Warranty has 3,000 preferred service facilities across the country.
GWC Warranty cost
Prices from GWC Warranty are not available on its website. This is common among extended auto warranty companies. If you want a firm price, it’s best to reach out to your local dealership to get a quote. GWC Warranty does not sell its plans directly to the public.
GWC Warranty will cover all costs for repairs, minus the deductible. Customers can take their vehicle to the licensed repair facility of their choice. All they have to do is have the repair facility contact GWC Warranty, and GWC Warranty will pay for the repairs (minus the deductible). GWC Warranty can also help customers find a repair shop nearby.
Optional upgrades, like sensor packages, technology packages and luxury packages, cost extra. GWC Warranty’s "No Worries, Just Drive" package also costs extra but includes zero deductible and zero transfer fee, enhanced rental car and travel reimbursements and other benefits like a $25 gas card and complimentary windshield repair.
GWC Warranty FAQ
How much does GWC Warranty cost?
GWC Warranty does not list its prices online because they depend on both the coverage plan you choose and the make, model and age of your vehicle. You can call GWC Warranty to get additional information about coverage plans, as well as pricing based on your vehicle’s condition.
How many plans does GWC Warranty offer?
GWC Warranty offers two coverage options. Exclusionary Coverage is available for vehicles with mileages as high as 150,000. Stated Component Coverage is available for vehicles with under 200,000 miles.
Can I purchase a warranty contract from GWC Warranty directly?
No, GWC Warranty works directly with authorized dealerships across the United States and does not sell directly to the public. If you have recently purchased a vehicle or are looking to purchase a vehicle soon, check if GWC vehicle service contracts are available near you.
Is GWC Warranty good?
GWC Warranty is a good option for new or used car buyers looking for a customizable plan for their car. GWC Warranty will cover cars with up to 200,000 miles. Another huge plus is that the extended auto warranty coverage kicks in as soon as the car is purchased, so there's no wait. Packages include protection for high-tech features and options like zero-deductible plans. With so many choices, GWC Warranty is a good option for those who want as much customizability as possible.
GWC Warranty Reviews
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There website says all parts connected to the wheels to make car go yet when you have a bad wheel hub they say it's not covered. Hmm. As far as I know no hub no go so I short over $300 out of pocket. Oil pump 3k. Would only cover 1500. So ya my pocket again. Now my transmission went. They had shop do their leg work and send photos, get estimates and now they're saying that's touch and wanna send out an inspector. Sure I've only been bumming rides to work for 3 weeks so now what's another few days until someone inspects and then another ** excuse I'm sure. 3k for a warranty that in the last 12 months has fought tooth and nail not to pay. In short not looking forward to their excuse on 4/17/23. Keep in mind I have only had the vehicle for 1 year and have spent over 4k out of pocket.
Used car dealer said he's used GWC for 20 years and that they were the best. God helps us all if this trainwreck of a scammer is the best. Towed my 2006 SRX into garage#1 at the end of 11/2022 with a cylinder misfire in two cylinders. Mechanic said get a rebuilt engine because the warranty company would not be worth the grief and GWC will nickel and dime them and not authorize the right way to repair. He passed on taking the job. I tried two other good garages who turned down the work as well.
In December, truck was towed to a 5-Star garage with 10 bays and a machine shop that specializes in rebuilding engines. Garage #2 said the same thing about car warranty companies but they relented after I begged and took the truck in. It is now the end of March 2023. Garage#2 spent weeks trying to contact GWC and it took 17 phone calls to finally get through. This 5 star garage says GWC is the worst company they have ever worked with. Truck needs timing chain and valve job. Garage says it's a $6,000 job at a shop rate of $155/hr. GWC says they only pay a labor rate of $11 and claim the will only authorize 5.7 hrs while the garage says it will take 9.6 hrs. GWC says they will only pay $4,100 and GWC will NOT pay for oil, filter, a few bolts and 3 actuators. I have been without the vehicle for 4 months and it is still not fixed. GWC should change motto to: "Worry! Get used to walking and hire an attorney."
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I purchased a used 2014 Nissan Versa Note with 134,000 miles on it on November 17, 2022. Prior to buying the car I reviewed the Carfax history report and drove the car for 25 miles in various conditions (interstate, stop and start, hilly, ect.) and found that it ran with no problem. I also connected an OBD sensor to the OBD port and ran a scan using an Android app called Torque. There were no reported scan codes that showed during the scan. I decided to purchase the car. During the contract completion process, The salesperson suggested that I purchase the GWC Vehicle Service Contract. They allowed me to do a quick internet search of extended service contracts and I discovered that, not only was the GWC contract the most competitive, but other contracts did not go into effect until after a waiting period. The GWC brochure stated “PROTECTION THE MINUTE YOU DRIVE OFF THE LOT" so I purchased it.
On Saturday, November 19, I left Altadena, CA, and drove to San Luis Obispo, CA (189 miles). On Sunday, November 20, while returning to Altadena, a check engine light came on. I still had the OBD sensor attached, so I did a OBD scan and it gave a “P0744 – Powertrain Torque Converter Clutch Circuit Intermittent” code.
The Torque App has a "clear code" function, so I cleared the code to see if there was is a real problem or if was just a “blip”. On Monday, November 21, I was back in San Luis Obispo, and I took the car to Coastal Nissan and told them about the check engine light. I also told them that I had the GWC warranty and asked them to please contact GWC first before performing any work. They told me that they would need to do a transmission diagnostic test and pull the transmission pan to see if there were metal fragments in the pan.
They found a PO744 “history fault” in the diagnostic test and recommended a new transmission, however, GWC would not approve a new transmission unless another fault code appeared. They told me to bring the car back if a new code appeared. I paid them $219 and left. That evening, the code appeared again (this time I didn’t clear it), and the next morning I drove it back to Coastal Nissan, who said they would have to run another diagnostic test ($189). GWC denied the claim stating that it was a “preexisting condition”.
When I purchased the car, I received a California Smog report. In doing some research, I read where check engine lights would cause the test to "fail". My car’s report shows that there were no OBD codes at the time of the test. So I submitted a claims appeal. After several more phone calls, I was able to talk to a GWC supervisor who told me that the transmission problem was "wear-and-tear" (or "preexisting") not a "failure." (So much for GWC's “No Worries, Just Drive”). Wouldn't any failure with a used car be "wear and tear"?
The transmission check engine light continues to stay on. I'll have to decide if I'll keep it, wondering if the transmission is safe, pay to replace the transmission, or just take my "lumps" and trade it in on something more reliable.
I had bought an extended warranty on top of the existing warranty when I purchased my car. Any time I needed work done, I went to the dealership and was always covered under warranty. No questions asked. My existing warranty expired and I was having engine trouble. I took it to my dealership and they sent the invoice to GWC. GWC proceed to say they need me to provide service records, although I was never asked that for any other repair at the dealership, nor was I told I had to keep service records when I bought the car (although it's in the fine print of the contract that was glared over). Because I was never asked for service records, I would throw them away after some time. Not having the actual records or what service station I went to, I scrapped together what I was able to find by combing through old credit/debit card statements and calling the local oil change places.
I was able to piece together the last few oil changes, brake/pad change, tire change. As well as all the repair records from the dealership and the 1 oil change from them. I explained to GWC I didn't have the old statements and all I could get is what I sent them. They denied my claim because of couldn't produce them. I questioned that when I brought my car into the dealership for repair and was given a good bill of health for my car, then able to provide service records from that point. They couldn't give me an answer and said that they need all service records. They would not work with me in any way!!!!
I just received a call from the dealership and was told I will owe $250 PLUS the deductible!!! That’s $350. Was told they only pay $106 in labour and so much toward parts. I have POWER TRAIN and you aren’t paying for deductible only. It all a pack of lies!!
Hi Karen, I am sorry to hear about your experience. Can you please provide me with your contract number or the last six digits of your VIN so we can look into your claim? Thank you, GWC Warranty
So far this GWC has been useless. First experience I had a caliper lock up in the rear and all they would cover is that caliper and labor. The caliper locking up caused other things to need to be replaced such as rotor and pads and since it was the brakes you have to do both sides. none of that was covered. Basically what they would have covered was $120 and with the $100 deductible it would have saved me 20$ on a several hundred dollar repair. Second experience the rear evaporator started leaking AC. This one needs to be done by a dealer so they have a set price on labor which is about 40$ an hour short of what a dealer charges. Also had the same issue as the first where they would cover the part (evaporator) and labor (at their rate) but not all the lines, refrigerant, dye check, etc.
Basically they would have paid $800 and I would be left to cover the $1900 remaining. So instead of getting the issue fixed by my warranty I am going to pay $800 (instead of 1900) to get the rear AC capped off so only the front works. Buy this warranty if you want just know they are not going to cover anything except that specific part and labor and there is almost always other things that need to be done as a result of the issue.
In Dec. 2021 I noticed the Avalanche I recently purchased was using a quart of oil every 900 miles. I replaced the spark plugs to isolate the issue. I took the truck to shop #1 who didn't perform and diagnostics as asked. While driving one day the no oil pressure/shut off engine now warning came on. I pulled over and called to have it towed. Shop #2 found serious issues: smoking out tail pipe and heard a lot of noise coming from engine due to no oil pressure. GWC was informed and asked to have engine removed and taken apart to find the issue. I was sent to shop #3 because that shop didn't perform that type of work. Shop #4 discovered: piece of piston ring on piston, cylinder scoring, gouging and fuel wash in cylinder 7. Also discovered pieces of metal (some large) while draining the oil. GWC wanted a complete tear down of the engine.
March 3rd I received an email stating "We cannot in good conscience move forward with a complete tear down because we don't believe GWC will honor the warranty" and I should sell the truck and absorb the loss of thousands of dollars. I received a call 3/15 from GWC stating my bill was paid for and I should have the truck towed elsewhere. Knowing I didn't approve such action, I called the shop. The service manager stated he wasn't paid and even if he was I would still owe a balance. Had I towed the truck, I could have been arrested for theft of services. GWC and their adjuster have seen images and videos of the damage taken with a boroscope. The adjuster has seen the damage and has held the pieces of metal. Yet, here I sit making payments on a truck I haven't seen since December and 10 ASE certified technicians telling me the engine needs replaced but GWC refuses to honor the warranty I purchased.
Thank you,
GWC Warranty
I have received several bright and colorful postcards reminding me that my coverage will expire. I didn't remember that I had this service so I called GWC and was told that VANOS Solenoids will not be covered. In speaking with the dealership they stated that this is a known issue with my car. In speaking with GWC, the sales rep was trying to sell me on renewing my coverage and told me that I will wish I had it when large issues happen. If I cant trust you with my current issue, why would I even consider renewing?
I have GWC on two cars which was activated as a courtesy by the dealerships that I bought my vehicles from. The coverage is worthless and confirm and affirm why I have never believed in extended warranties, especially for vehicles and have never directly purchased such coverage. Google this company and lack of coverage is more common than the reviews that state they did cover something. The hassle of time and energy is not worth it. This is my second review of this company for the same issue especially since they keep sending me reminders as if they have done something for me. My first review was on google but their google profile has mysteriously disappeared. Even when I wrote my google review, I was contacted by the review with the same appearances of concern as the other reviews showing GWC reaching out but after giving them my contract number, I never heard anything back. It is all for show.
Thank you,
GWC Warranty
I have done a bit of research at this point and spoke with GWC numerous times attempting to escalate my claim. It was advised by my trusted local auto mechanic shop that the Engine Oil Cooler is leaking. The part itself is leaking not the gasket. This is not caused by lack of maintenance or excessive wear and tear. They are refusing to cover it under the Powertrain Plus warranty. Reviewing a handful of other policies for high mileage extended warranty plans I see this part is typically covered.
Price: $304.68
Total service: ~$400
Thank you,
GWC Warranty
You’d think that ‘No Worries, Just Drive’ means what it says, but that’s how they get you. I’m posting this because my experience with GWC Warranty is off to a terrible start. I bought a used 2010 Subaru Forester a little over two weeks ago, and the dealership sold me on an Essential level warranty. I figured sure, that sounds like a good deal, if anything goes majorly wrong I’m good. The Subaru had under 80,000 miles, so I figured I wouldn’t even need the warranty. I was wrong.
About a week ago, my engine had a catastrophic meltdown due to a blown head gasket, which is a covered item. I stopped the car when I saw the overheating warning and got it towed to my house, just like you’re supposed to under the warranty. A day or two later it was towed to a GWC preferred facility. The mechanic and the third-party inspector both agreed that the meltdown was due to a blown head gasket and the engine needed to be replaced. So it was a surprise when the mechanic called and said GWC wanted a full engine teardown. The mechanic is pushing back, saying it’s obvious that the head gasket blew and caused severe damage and the whole engine needs to be replaced.
I called GWC, and they said they didn’t care. GWC claimed the inspector actually recommended a teardown, despite the mechanic stating the inspector agreed that the damage was from overheating due to a failed head gasket. Given that there’s numerous reviews of GWC stating that they’re laser-focused on tearing apart your engine no matter what, I believe the mechanic.
I’m posting this for two reasons, one selfish and the other a little more altruistic. First, I want GWC to hold up their end of the bargain and fulfill the terms of the warranty that I paid for without putting me through the wringer. It’s unacceptable that they sent me to their own mechanic and then turn around and claim that their own mechanic’s assessment isn’t adequate. Second, I want everyone who’s reading this, both dealerships and customers, to think long and hard before giving GWC your business and money. Dealers, you should give your customers the best experience possible and pick another warranty company. Fellow car owners, save yourself the headache and just say no to GWC. If they make this right without making my life hell, then I’ll update this post. Until then, stay away from GWC Warranty.
Thank you,
GWC Warranty
GWC Warranty Company Information
- Company Name:
- GWC Warranty
- Company Type:
- Private
- Year Founded:
- 1995
- Address:
- P.O. Box 7900
- City:
- Wilkes-Barre
- State/Province:
- PA
- Postal Code:
- 18702
- Country:
- United States
- Website:
- gwcwarranty.com
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