GWC Warranty Reviews

Horrible! Worst customer service ever. I bought a GWC Warranty for over 2000.00. Made a claim in October 2024 and now it’s January 2025..I have had a used car less than a year. Engine needs to be replaced but they have done absolutely nothing but procrastinate and make up unrealistic reasons not to grant the replacement of the engine which is clearly part of my warranty. I have never dealt with such a scam of an organization. How do you treat your consumers like this and feel good about it? I have had to take a Uber for 5 months. Please do not ever buy a warranty from GWC.

I purchased my 2015 GMC 2500 Diesel in June 2019 and at that same time purchased a three year 36,000 mile comprehensive plan with the technology add on box. To preface my story I want it be known that I meticulously maintain my diesel truck at the dealership because their prices are fair and I have had excellent experiences thus far. With that being said all my service records are available either in my file or electronically at the dealerships that I have used. Additionally, let me state that without maintenance record showing you did your part to take care of the vehicle you’re probably gonna get a denial based on stories that I have read and heard.

We have tried to use this warranty 2 times and neither time they would cover anything. Remember to read the fine print. You have to keep very good records for oil changes and any service you have done. Even if you do your oil changes. If not you will not have anything paid for thru this company. $4000 was paid for this warranty and got nothing from them. Save your money.

I am deeply dissatisfied with the service provided by GWC Warranty. My husband holds an active warranty with GWC, and the repair costs for a covered issue totaled $800. Despite this, GWC only offered to cover $181.64, leaving us to pay the majority of the cost out-of-pocket for something that should have been fully covered under the terms of the warranty.

I would stay far away from this company. Spent almost 3 grand on a warranty policy and they covered nothing. It should of been completely covered under my policy. Complete scam. Not Happy! Go to another company!

We purchased a used car from a dealership, took it for a test drive, found no issues at the time and went ahead with the purchase, along with the GWC extended warranty. On the ride home we noticed a clicking sound when making sharp left turns. This was not noticeable to us during the test drive since the salesman had us taking a route that only made right turns. Thinking we would be covered by GWC’s extended warranty, we didn’t make much fuss about it.

I am an active duty member of the US Navy, and purchased a used van for my wife to drive as I am about to go overseas. The dealer included 90 days of GWC warranty coverage. The car ran fine and had no check engine lights during test drive. Soon after bringing home, the vehicle had a check engine light. I took it to a GWC approved facility, and they determined a blown head gasket. GWC denied coverage, stating that it was pre-existing issue. They inspected the vehicle prior to authorizing it for warranty coverage and found no problems. I don't see how the way that they operate is legal, and I am out stressing because now my spouse has no vehicle and I am running out of time. My JAG representative on base read the contract and believes that they are in violation of it by denying this work.

Do not pay your money to this company. I bought a used Lincoln in October of 2024. Took it in because of a fuel leak and the mechanic found a lot of other issues. Somehow, NOTHING IS COVERED BY THIS WARRANTY! While fixing the brakes the mechanic noticed that the rear calipers needed to be replaced. And although they are listed under things that are covered GWC will not honor the claim. My policy also can't be canceled so I can't even get any money back. So I paid for a useless pack of paper. DO NOT GET THIS WARRANTY! They will find any excuse to not cover your repairs.

Very poor management and bad bad bad customer service including the way they treat you. I have the vehicle more than a month at repair facility AAMCO Pennsauken NJ but GWC warranty company one of the worst ever car warranty company I ever seen. I would not recommend to anyone entire USA because they worst one in entire country. I have more than 2,000 bill In diagnosis and they didn't getting the answer. The repair shop is nice enough to tell them the cause of engine failure and I personally I have a lot of knowledge as well but GWC warranty kept asking the cause of falling the motor. I guess they need to hire more train people or required more training.

I bought a $3,000 policy with this company almost three years ago. The policy was for 3 years or 125, 511 miles/Used/Luxury Package. I recently brought it in a little under my mileage (around 110,000) for what came to be a temperature control issue. I called to ask about what the coverage would be for a rental car, twice. Both times I was told $50 a day or up to $250. Since I had to front the money, and the hard fact that money is extremely tight, I rented a car for only three days. It came to $187. I brought my car in on a Tuesday, this company didn't approve work until the last minute on Friday. Mind you, the car was evaluated the same day it was brought in. Parts had to be ordered and by the time they came in and work was done, my car wasn't finished until the following Thursday.