GWC Warranty Reviews

GWC denies every claim submitted so far, but eventually had to cover repairs when pushed with undeniable proof. Even then a battle to get them to cover the repair. They do not have to provide facts to back up their denial of coverage. You can not sue them in court. Arbitration is costly and they know it. The company is GARBAGE and looks for any and every reason to deny. Do not waste your money with GWC. They provide crappy NON OEM replacements parts that have required on two major driveline repairs at least (2) faulty front end parts that leak. Still will not provide OEM or equal and will not cover the repair shops first second replacement. Horrible company. STAY AWAY as they will look for every possible angle to deny a valid claim repair.

I have a GWC Comprehensive Service Contract on my 2020 Lincoln Navigator L. Purchased with 98k just around 156k miles, I noticed an issue with the Shifting. I went into the dealership to have service completed and diagnosed. The transmission was bad and needed replacement. GWC warranty asked to see documents of if I had the Transmission service within the time the Manufacturer recommended. I showed them that I had it serviced before Ford recommended it. I always get my maintenance done early or on time, never late and I take care of the vehicle. They approved the transmissions from Ford OEM Motorcraft Transmission. Didn't even insist on using their own used ones; they just paid for a brand-new Ford OEM. It was around 3600 for parts and 1800 for labor. I don't have a deductible so they covered 100%.

When I took my car to the shop for a covered repair, they informed me that GWC is known to deny claims. Within 24 hours, my claim was denied. The point of purchasing a warranty is for peace of mind, and it is clear that GWC does not provide peace of mind and they will go to great lengths to deny claims.

Do not buy a warranty from these people. They will not communicate with you. Only the repair shop. They won’t even allow you to open your own claim on your own policy. After that, they’ll do everything they can to deny the claim for bogus reasons. It’s a waste of money. Save what you would pay for the warranty to out towards your repair.

So this is for anyone who refinanced and realized you never used the warranty so you just decided to cancel it. (Dealer is also trash) I cancelled my warranty May 31, 2025 after having it for about 2 yrs (honestly about a year and a 1/2). It's September and I'm still wondering where it is; I thought it was my terrible dealer but no. GWC says "the funds have been misplaced." Sounds like a load of bologna; "it has to be tracked down and if it cannot be found, we'll issue another one is a couple of weeks." Left speechless, I then ask, "can you explain the sequence of events that led to this point?" After this lady said a few words that didn't really make sense, I said thank you have a nice day. I don't care whose fault it is, my check is in limbo and judging by this company's reviews it's either going to be a while before I get it or I won't at all. I'm a Taurus though...

DO NOT USE THEM! Paid $2100 for a warranty and car brake system went down 2 weeks after getting the car and they won't pay for it! Using 5 words in a 13 page warranty document to get out of paying for a $3000 brake system. Calling it "pre-existing"! Well YEAH! Isn't that what a warranty on a used car is for?!?

I purchased a GWC “Essential” warranty thinking it would give me peace of mind, but it’s been nothing but a disappointment. The contract sounds good on paper — covering engines, transmissions, drivetrain, etc. — but when it came time to file a claim, they found every possible way to deny it. My car had a transmission fluid leak, which directly threatens the internal transmission parts they supposedly cover. Instead of approving the repair, they hid behind fine print, claiming the transmission oil pan wasn’t covered. I was left with a repair bill of over $1,300 out of pocket, despite paying for a warranty that was supposed to handle exactly this kind of issue.

This Warranty is a scam. My certified mechanic sent GWC the problem with the car, they told him it would be covered when he called. He followed up with them today and they told him it was not covered due to pre-existing issues. My mechanic explained that there was no way for them or him to determine this was pre-existing. This is their way of not covering anything! They want to make money on people, but won't hold up their end. He told me they are a total scam. He couldn't believe this would not be covered. I am so glad I didn't purchase more than the minimum months. It's heartbreaking as a consumer.

Mickey Mouse racket of a company. I paid a premium for the Powertrain Plus warranty, which covers the engine, but my claim for an engine oil leak was denied. My frustration echoes that of many customers here. GWC can rot.

My Car Has Been in The Shop since May, Ridiculous To purchase a Warranty For peace of Mind and They Go To These Lengths To not honor their Warranty. Car lost power on the freeway, no warning lights or Previous issues, Just Stopped. Towed to Shop and Called Warranty, been 3 months and they’re still searching for the cause. After Reading these Reviews I’m worried that my warranty may have been a scam.