GWC Warranty Reviews

I purchased a powertrain plus warranty for a used vehicle I bought from a dealership. This was to cover all "internal, lubricated parts". While within the contract period, the oil cooler of the vehicle failed and needed to be replaced as determined by the dealership service center, after a diagnostic workup. GWC denied the service claim defining the oil cooler as an "external" part. All other warranties this local dealership consider the "oil cooler" an "internal, lubricated part" as it is in the center of the engine, accessed only by removal of intake manifolds, fuel lines and injectors, and lubricated, as oil (lubricant) must flow through the center of the part rather than around it.

Horrible! Worst customer service ever. I bought a GWC Warranty for over 2000.00. Made a claim in October 2024 and now it’s January 2025..I have had a used car less than a year. Engine needs to be replaced but they have done absolutely nothing but procrastinate and make up unrealistic reasons not to grant the replacement of the engine which is clearly part of my warranty. I have never dealt with such a scam of an organization. How do you treat your consumers like this and feel good about it? I have had to take a Uber for 5 months. Please do not ever buy a warranty from GWC.

I purchased my 2015 GMC 2500 Diesel in June 2019 and at that same time purchased a three year 36,000 mile comprehensive plan with the technology add on box. To preface my story I want it be known that I meticulously maintain my diesel truck at the dealership because their prices are fair and I have had excellent experiences thus far. With that being said all my service records are available either in my file or electronically at the dealerships that I have used. Additionally, let me state that without maintenance record showing you did your part to take care of the vehicle you’re probably gonna get a denial based on stories that I have read and heard.

We have tried to use this warranty 2 times and neither time they would cover anything. Remember to read the fine print. You have to keep very good records for oil changes and any service you have done. Even if you do your oil changes. If not you will not have anything paid for thru this company. $4000 was paid for this warranty and got nothing from them. Save your money.

I am deeply dissatisfied with the service provided by GWC Warranty. My husband holds an active warranty with GWC, and the repair costs for a covered issue totaled $800. Despite this, GWC only offered to cover $181.64, leaving us to pay the majority of the cost out-of-pocket for something that should have been fully covered under the terms of the warranty.

I would stay far away from this company. Spent almost 3 grand on a warranty policy and they covered nothing. It should of been completely covered under my policy. Complete scam. Not Happy! Go to another company!

We purchased a used car from a dealership, took it for a test drive, found no issues at the time and went ahead with the purchase, along with the GWC extended warranty. On the ride home we noticed a clicking sound when making sharp left turns. This was not noticeable to us during the test drive since the salesman had us taking a route that only made right turns. Thinking we would be covered by GWC’s extended warranty, we didn’t make much fuss about it.

I am an active duty member of the US Navy, and purchased a used van for my wife to drive as I am about to go overseas. The dealer included 90 days of GWC warranty coverage. The car ran fine and had no check engine lights during test drive. Soon after bringing home, the vehicle had a check engine light. I took it to a GWC approved facility, and they determined a blown head gasket. GWC denied coverage, stating that it was pre-existing issue. They inspected the vehicle prior to authorizing it for warranty coverage and found no problems. I don't see how the way that they operate is legal, and I am out stressing because now my spouse has no vehicle and I am running out of time. My JAG representative on base read the contract and believes that they are in violation of it by denying this work.

Do not pay your money to this company. I bought a used Lincoln in October of 2024. Took it in because of a fuel leak and the mechanic found a lot of other issues. Somehow, NOTHING IS COVERED BY THIS WARRANTY! While fixing the brakes the mechanic noticed that the rear calipers needed to be replaced. And although they are listed under things that are covered GWC will not honor the claim. My policy also can't be canceled so I can't even get any money back. So I paid for a useless pack of paper. DO NOT GET THIS WARRANTY! They will find any excuse to not cover your repairs.

Very poor management and bad bad bad customer service including the way they treat you. I have the vehicle more than a month at repair facility AAMCO Pennsauken NJ but GWC warranty company one of the worst ever car warranty company I ever seen. I would not recommend to anyone entire USA because they worst one in entire country. I have more than 2,000 bill In diagnosis and they didn't getting the answer. The repair shop is nice enough to tell them the cause of engine failure and I personally I have a lot of knowledge as well but GWC warranty kept asking the cause of falling the motor. I guess they need to hire more train people or required more training.

I bought a $3,000 policy with this company almost three years ago. The policy was for 3 years or 125, 511 miles/Used/Luxury Package. I recently brought it in a little under my mileage (around 110,000) for what came to be a temperature control issue. I called to ask about what the coverage would be for a rental car, twice. Both times I was told $50 a day or up to $250. Since I had to front the money, and the hard fact that money is extremely tight, I rented a car for only three days. It came to $187. I brought my car in on a Tuesday, this company didn't approve work until the last minute on Friday. Mind you, the car was evaluated the same day it was brought in. Parts had to be ordered and by the time they came in and work was done, my car wasn't finished until the following Thursday.

We finished a work on a customer car, since we started the diagnostic, we mentioned to the company we only take checks. So, we submitted the forms to get paid. At the end of the work, we submitted the invoice and waited to get paid, after a month of keep calling I was told they never received the form for the check payment, so I resubmitted. I waited another month, they said the check was mailed, but since I haven't received it yet, they will cancel the check and reissued another one. Waited another month and nothing, this time they said because they reissued a card payment and then they had to reissue a check, the process is taking longer. I told them I heard so many stories so far, cancel the check and pay me with a credit card, and she said I will have to wait 30 days for them to cancel the check and reissue a new one.

So I'm being told more pics is needed. At this point I request for a adjuster to be sent out. Pictures is not going to help. The axle is bad and there is no visual signs, and if there were it wouldn't be covered. If the boot is ripped or torn it's not covered, if the axle is completely broken it's not covered. But if it's bad and all boots are intact it suppose to be covered. The warranty is making all kinds of excuses to not pay. The rack and pinion is leaking fluid, they are saying that they need to see where it's leaking from. The pics clearly show it's leaking from the boot.

My car broke down on 7/27/23 and had to be towed to the dealership. They said the engine was no good and that they would replace it. After 4 weeks GWC sent a used engine to the repair facility and when they uncrated it, the mechanic stated that it looked like someone used a hammer and a crowbar to remove the engine from the previous vehicle. GWC adjusters have spent the last two weeks "reviewing their options", and when I call in to the office, the customer service representative always says that the adjusters are out and can't take my call.

I bought an expensive Chevrolet Diesel truck used at a dealership. I am a veteran, and retired public safety person. This truck was going to be my last truck I was probably ever going to buy. I have had the truck for about one year. It started to throw the check engine light and the code revealed the EGR bypass valve was going bad. This was actually a service bulletin from GM to be replaced but the previous owners did not have that done. (Not my fault.) I paid the $4500.00 for the extended "platinum," lol warranty because as this was my retirement truck. I wanted to make sure I had peace of mind as GWC says in their fish hook line, "no Worries. Just drive." Yeah.

This company false advertised their warranty policy and did not pay for all issues with my vehicle even when the the policy said it was covered. Beware!! They will find any and every reason not to make a payout under a claim. I was left responsible to pay out of pocket for things they decided not to cover even though the policy says they should. The customer service department lied to us on several occasions, and is only about finding a way to not cover your claim! I got scammed into buying this warranty.

Took my truck 2016 Ford f350 diesel to the dealer for a bad fuel injector problem, they wanted 2300 dollars to repair the truck, I gave them all the info for the warranty claim, the next day I get a call from ford that the dealer, GWC won't cover the fuel injector, I asked why, I was told it's not covered on my plan, I paid over 5 grand for the extended warranty and I can't get a simple fuel injector covered... Needless to say I had to pay the 2300 dollars to repair it, so what was the point of a extended warranty that won't cover a fuel injector?

It's been 3 month I trying to get an answer regarding my claim. My engine needs to be replace and this fixing is covered but they don't want to pay the $10 000 the repair shop is asking. So they never give us an answer and my car is dying at the repair shop. They sent 2 times an expert and my claim doesn't move forward. This company is not a scam but is very close to it. You pay for a service that you will never get. Be careful and never contract with them.

There website says all parts connected to the wheels to make car go yet when you have a bad wheel hub they say it's not covered. Hmm. As far as I know no hub no go so I short over $300 out of pocket. Oil pump 3k. Would only cover 1500. So ya my pocket again. Now my transmission went. They had shop do their leg work and send photos, get estimates and now they're saying that's touch and wanna send out an inspector. Sure I've only been bumming rides to work for 3 weeks so now what's another few days until someone inspects and then another ** excuse I'm sure. 3k for a warranty that in the last 12 months has fought tooth and nail not to pay. In short not looking forward to their excuse on 4/17/23. Keep in mind I have only had the vehicle for 1 year and have spent over 4k out of pocket.

Used car dealer said he's used GWC for 20 years and that they were the best. God helps us all if this trainwreck of a scammer is the best. Towed my 2006 SRX into garage#1 at the end of 11/2022 with a cylinder misfire in two cylinders. Mechanic said get a rebuilt engine because the warranty company would not be worth the grief and GWC will nickel and dime them and not authorize the right way to repair. He passed on taking the job. I tried two other good garages who turned down the work as well.

I purchased a used 2014 Nissan Versa Note with 134,000 miles on it on November 17, 2022. Prior to buying the car I reviewed the Carfax history report and drove the car for 25 miles in various conditions (interstate, stop and start, hilly, ect.) and found that it ran with no problem. I also connected an OBD sensor to the OBD port and ran a scan using an Android app called Torque. There were no reported scan codes that showed during the scan. I decided to purchase the car. During the contract completion process, The salesperson suggested that I purchase the GWC Vehicle Service Contract. They allowed me to do a quick internet search of extended service contracts and I discovered that, not only was the GWC contract the most competitive, but other contracts did not go into effect until after a waiting period. The GWC brochure stated “PROTECTION THE MINUTE YOU DRIVE OFF THE LOT" so I purchased it.

I had bought an extended warranty on top of the existing warranty when I purchased my car. Any time I needed work done, I went to the dealership and was always covered under warranty. No questions asked. My existing warranty expired and I was having engine trouble. I took it to my dealership and they sent the invoice to GWC. GWC proceed to say they need me to provide service records, although I was never asked that for any other repair at the dealership, nor was I told I had to keep service records when I bought the car (although it's in the fine print of the contract that was glared over). Because I was never asked for service records, I would throw them away after some time. Not having the actual records or what service station I went to, I scrapped together what I was able to find by combing through old credit/debit card statements and calling the local oil change places.

I just received a call from the dealership and was told I will owe $250 PLUS the deductible!!! That’s $350. Was told they only pay $106 in labour and so much toward parts. I have POWER TRAIN and you aren’t paying for deductible only. It all a pack of lies!!

So far this GWC has been useless. First experience I had a caliper lock up in the rear and all they would cover is that caliper and labor. The caliper locking up caused other things to need to be replaced such as rotor and pads and since it was the brakes you have to do both sides. none of that was covered. Basically what they would have covered was $120 and with the $100 deductible it would have saved me 20$ on a several hundred dollar repair. Second experience the rear evaporator started leaking AC. This one needs to be done by a dealer so they have a set price on labor which is about 40$ an hour short of what a dealer charges. Also had the same issue as the first where they would cover the part (evaporator) and labor (at their rate) but not all the lines, refrigerant, dye check, etc.

In Dec. 2021 I noticed the Avalanche I recently purchased was using a quart of oil every 900 miles. I replaced the spark plugs to isolate the issue. I took the truck to shop #1 who didn't perform and diagnostics as asked. While driving one day the no oil pressure/shut off engine now warning came on. I pulled over and called to have it towed. Shop #2 found serious issues: smoking out tail pipe and heard a lot of noise coming from engine due to no oil pressure. GWC was informed and asked to have engine removed and taken apart to find the issue. I was sent to shop #3 because that shop didn't perform that type of work. Shop #4 discovered: piece of piston ring on piston, cylinder scoring, gouging and fuel wash in cylinder 7. Also discovered pieces of metal (some large) while draining the oil. GWC wanted a complete tear down of the engine.

I have received several bright and colorful postcards reminding me that my coverage will expire. I didn't remember that I had this service so I called GWC and was told that VANOS Solenoids will not be covered. In speaking with the dealership they stated that this is a known issue with my car. In speaking with GWC, the sales rep was trying to sell me on renewing my coverage and told me that I will wish I had it when large issues happen. If I cant trust you with my current issue, why would I even consider renewing?

I have done a bit of research at this point and spoke with GWC numerous times attempting to escalate my claim. It was advised by my trusted local auto mechanic shop that the Engine Oil Cooler is leaking. The part itself is leaking not the gasket. This is not caused by lack of maintenance or excessive wear and tear. They are refusing to cover it under the Powertrain Plus warranty. Reviewing a handful of other policies for high mileage extended warranty plans I see this part is typically covered.

You’d think that ‘No Worries, Just Drive’ means what it says, but that’s how they get you. I’m posting this because my experience with GWC Warranty is off to a terrible start. I bought a used 2010 Subaru Forester a little over two weeks ago, and the dealership sold me on an Essential level warranty. I figured sure, that sounds like a good deal, if anything goes majorly wrong I’m good. The Subaru had under 80,000 miles, so I figured I wouldn’t even need the warranty. I was wrong.

I am new to the used car market warranty area but am very surprised by my recent experience. I purchased a power train warranty for a jeep from GWC. The first issue I have is a seizing front brake caliper. Apparently, due to the failure of the caliper, the pads and rotor need replacement. GWC will cover the caliper but not the pads and rotors. Seems like something that would be taken care of if the damaged caliper is the reason behind the need for rotor and pads.

I bought a 2008 BMW back in May off this Small dealer, they offered me GWC warranty stating they were top end warranty and by the looks the their pan flip and little booklet I was convinced I would be safer on the road knowing they had my back! So I went ahead and purchased the warranty. 2 weeks later I noticed my car started overheating and Shaking really hard when I came to a stop, also my engine was making a knocking sound. I took it to a nearby mechanic shop, They told me the engine needed to be replaced and some minor parts as well.

Do not buy into this companies used vehicle warranty **. Scam! If it’s a worn out component they will deem it pre existing. Covered first day, first mile is false advertising. Just Drive, No Worries. Well I’m worrying because this company has refused to replace the steering box on a used truck that I purchased. My essentials policy plainly states will repair steering box. Steer far away from this company!

Updated on 7/15/2021: Now AAMCO is unable to contact to get an approval. They were on hold for over an hour yesterday and had to hang up. They have a business to run and stay on hold for over an hour. There has to be a better way to get an approval, this entire time I don't have my car.

GWC Warranty: Did contact form on their website 4 business days ago, but no response... Purchased 2009 Dodge Journey: 7/21/2018. Purchased the Powertrain Plus Coverage via sale from Salesman. 5/29/2019 Needing bushing, bearings, etc, tried to get approval (all denied). Out of pocket cost 1813.36. Shop tried real hard. No luck. 7/31/2019 EGR valve replacement 375.50. 3/23/2020: Heater hose, battery 692.87. 11/11/2020 Brakes replaced. Did cover 429.60. (Still owed $630.) 12/18/2020 Starter 450.00. 4/21/2021 Rough engine, service light on. Replaced EGR valve 478.71. 4/23/2021 Still not running right. Took back to shop. Replaced crank sensor. No coverage for it 692.68. Still not fixed, shop recommended take to dealership. 4/28/2021 Timing Belt total cost 1118.45 (was told it was covered) but had to show service records of oil change. Provided 8/23/18 98263. 2/28/19 103913. 12/30/19 113000. 8/17/20 118, 292. 4/21/2021 122000.

I guess I should have done my research, got the warranty. Have had the truck a year now. Has a lifter tick that is known with Chevy 5.3 motors and they will not cover the repairs. Good luck getting a refund. Do your research before buying a warranty.

I called GWC before taking vehicle to shop. Asked about what was covered. They said everything. Ask if I could take it to dealer. They said yes. Car in shop dealer called with list of repairs. According to GWC they are all covered. WRONG!! Bill $2900. GWC covered $800. RIP OFF COMPANY. DON’T WALK AWAY FROM GWC, RUN!!

After reading my complaint, a higher up in the company stepped in. They paid the claim above and beyond what the contract called for. They really stepped up and made up for the poor service earlier in the experience.

I purchased a used Ford Crown Victoria in Aug 2019 and bought to Essential Warranty from GWC Warranty Comp. In Feb of 2020, my rear axle developed a major leak on the right rear wheel. Had the car towed to a shop for repair. Shop determined that the right rear axle bearing had failed which caused excessive wear on the axle, axle housing and seal which caused the fluid leak. Repair Shop contacted GWC to cover the replacement of the entire rear axle assembly. GWC did authorized the repair installation of a used rear axle assembly (had 50k existing miles on the axle). On Dec 21st of 2020, the replacement axle developed a leak of axle fluid on the right rear wheel exactly as happened in Feb.

I never purchase extended coverage plans. My gut was correct and I more than regret purchasing this plan. I was convinced by a friend to purchase the top of the line coverage from GWC. Lo and behold, I experienced an internally lubricated part within the transmission fail. The warranty is clear that all internally lubricated parts are covered. This is the case until you file a claim. Turns out all internally lubricated parts are covered with the exception of my internally lubricated part. I am on my own to cover the entire bill. I will never purchase a plan from a company who looks to manipulate wording to get out of a claim. This has been a terrible experience for me. Never Again.

I bought a 2014 Subaru Crosstrek last year that had been maintained beautifully at a Subaru dealership. The car dealership offered to sell me the GWC warranty and I bought it as I am a medical student that wouldn't be able to afford it if something went catastrophically wrong with my car. When I was driving, the car broke down and I had it towed to a preferred facility who said that the transmission froze causing two of my axles to break. GWC sent out an inspector who said that the transmission froze due to low differential fluids. The problem is that the transmission has been serviced by the Subaru Dealership within the manufacturer's recommended 30,000 miles.

Updated on 09/29/2020: After finally get my vehicle repaired after taking 3 weeks calling GWC, The Mechanic shop had informed me the my truck had a exhaust leak in the manifold and it looks like due to warpage of the manifolds the bolts broke off, which is a common problem on those years of the truck, so I looked up my coverage where it sates manifolds and gaskets are covered so the shop called the GWC who said the bolts are not covered, so once again on the phone with GWC who 2 reps on 2 separate calls said that if indeed the manifolds where damaged cracked or warped that you they would pay for the repair, I would need to consent to have them taken off and they would need to send pictures of the damaged manifolds.

I purchased a 4 year old car with a GWC warranty, thinking I would drive with no worries. A year later the engine light came on and it would sometimes cut off so, I takes it in to the shop to get it repaired. I found out that it would cost over a $1000 to get repaired. I’m still thinking everything’s going to be ok because, I have a warranty with GWC. I was so wrong. They told me they don’t cover the outside of the engine even though the car doesn’t run and the engine light is on. Now I’m coming out of my own pocket for the repairs. This is the worst warranty company to buy from. Please shop around, I wish I did!

I bought a used car from dealership. I had gotten the Essential plan .. thinking this is a great idea.. I had the car one week and one day driving home from work car started to overheat. I pull the car over. Turn it off smoke coming out of the engine. I call GWC for roadside assistance at 7:20 pm. Was on hold forever. Someone answer about 7:50. Supposedly couldn’t hear me. Told me to call back. I do. On hold again then get message they close at 8:00 pm. So I called a tow company to get the car home. Call GWC next day. They tow the car to a a licensed auto shop. Long story short the engine needs to be replaced. The auto shop does not replace engines so call GWC.

I purchased the extended warranty for my 2013 535I BMW and have only made one claim against my warranty in three years. Unfortunately, during this Covid 19 pandemic, my car need repairs. I am a critical nurse and had no choice but to have repairs completed immediately so I could get back and forth to work. I submitted my claim to GWC and it was denied. I am so upset. The customer service manager admitted the work I had completed was covered but refused to assist me with my claim. I paid $3100.00 for this warranty and only used it once. Buyer beware.. Save your money. The money spent on buying the extended warranty can be used to pay for your car repairs.

I bought a car from a small car dealership less than a month ago. 3 weeks into it I’m having issues because the car starts jerking when I drive it so I take it into one of GWC’s shops. The shop told me I would need to have my transmission rebuilt/replaced among other issues. So GWC sends a person to inspect and review the claim. This person reported back that because my transmission fluid was too low, GWC would be unable to cover my transmission repair. They said I should’ve had it checked at a shop beforehand. This such BS!

Less than 6 months ago I bought a used car from Coast Auto in Bay Pines, Florida. With this vehicle I purchased the GWC warranty. First let me say that the car lot scammed me because in less than 6 months with a car that I only use as a disabled veteran driving my disabled mom to doctors appts and to the grocery store, it already needed $1500 worth of work done to it. So I take it to the mechanic feeling good that I paid extra for a warranty. Little did I know that it was a complete waste of money and a complete scam. The car needed the camshaft sensor fixed because it kept shutting off in the middle of traffic, the transmission started missing and was found to have leaks, the U joints were bad, the front brakes were 90% gone, and the back rotors were 50% gone...all of this within 6 months driving it no more than 3x a month.

This company is pretty cut dry on what they cover and whatnot. I had to pay 700 dollars for a coolant temperature sensor that wasn’t covered in my warranty in which that’s understandable but they covered my thermostat that was right beside the sensor that had went bad so I called to see if I could get some help with the labor bill since it all was in the same area just out of courtesy and got immediately told no! Waste of a 2,500 dollar warranty in my opinion. They are really picky on what they want to cover or whatnot.

The claim submission was easy. They had to replace the motor, so they had a lot of testing and stuff they wanted to do. So my claim did take a little longer than I would’ve wanted to but it was fine afterwards.

We bought the GWC warranty in 2017. The people we bought the car from recommended it. The auto warranty is great but dealing over the phone with people was really horrible. It was like pulling teeth to get them to fix our car. We had a problem recently where we had to take the car in at the service center that we had it at. They tried to call on our behalf and were treated rather poorly on the phone. Then we tried to call and figure out what we could do to help, and it was like we’d call one day and GWC would call the next day but would know nothing about it. This went on for about a week until we finally got somebody a little higher up or a manager who finally spoke with my husband and straightened it out.

GWC was offered in the dealership and I have it for three months now. The pamphlet helped me the most because everything was on there. I called GWC when I had a problem with my car and I went through the warranty after that. That claim went pretty well on my part and I got my engine replaced.

I purchased a GWC warranty from the dealership where I bought my vehicle. During a planned trip the engine went out on the vehicle. I took the vehicle to a GWC Warranty “recommended” shop, as I was far from home. The warranty company denied my claim stating that I failed to maintain proper care of my vehicle—proper engine oil level. That said, the engine oil was low based on the shop’s findings. I had recently purchased the vehicle, drove it for less than 1600 miles and checked all fluids prior to my trip, including the engine oil which at the time was at a proper level. The vehicle wasn’t due for an oil. The warranty company didn’t even care to investigate why the oil was consumed in less than 3 hrs of driving. Some internal engine parts must have failed for the oil to have been consumed that quick. Overall, my experience with this company was terrible. You’re best off having a car repair fund than allowing companies like this to steal your hard earned cash.

GWC Warranty was recommended by a friend of mine who had a BMW and said he had great service with them. At the beginning, their customer service was great. Then towards the latest couple of claims I put in, there was a little misunderstanding about what they were gonna pay for but then at the end, they came through. They need to be a lot clear on what they’re gonna cover. It’s a little confusing unless you are a lawyer reading through this contract. But they did come back and paid my claim. So, overall, I'm definitely satisfied, so far.

AVOID AT ALL COST! I Have a 2015 black Escalade that I purchased last year April 2019! While at the dealership they proposed GWC extended warranty. Everything looked perfect on papers and since It was my first time buying a used car I thought it was a safe option "Which Was NOT". I went ahead and bought the best and most expensive one they could offer so I'm at peace around $4000. The car had some minor problems so I took it to Cadillac dealership at least 3 times since purchased and I was told that I needed to run a general Mandatory diagnosis if I want to use my GWC warranty. It's an extra $180 each time. "That's a flat rate you need to pay"! A Hidden fee that I was not even aware of but I accepted and it was fine by me. I was under the impression that it will check all the problems that the car.

Overall my experience has been terrible with GWC. The warranty sounds good on paper, but they deny everything they possibly can and reimbursement rates do not correspond to actual repairs. I bought a 2013 Jeep Patriot and got the full coverage warranty per the dealer. Within 2 weeks I had a check engine light come on. Multiple sensors needed replaced, a control arm had failed, and there was an issue the rear view mirror motor. Total bill was over 2,000 dollars... GWC covered $140 for the control arm. The two garages who GWC sent me to all say they hate working with GWC. Unless you are willing to get angry, visit them in person, and push night and day for what the contract says should be covered, do not buy. If I were a lawyer, I would try to sue for breach of contract. At this point, I'm done with them. You're basically funding a call center that denies claims. Do not buy.

GWC covers almost everything I've needed but, sometimes, they get into things with my mechanic and it takes a long time before my services get completed. There were two times when I've had to go without my car for a week and a half, and even two weeks one time, because there were a lot of back and forth, like if they needed to send out inspectors and they would take long. Then after a week or a week and half of my car being at the shop, they’re like, “Oh, we’re just gonna pull the car and send it to somewhere GWC-recommended.” I find that so unprofessional. They cover everything that is said to be covered and, whenever I talk to people at GWC, it’s very good, but according to my mechanic, that’s where the problem is. He said they were very rude to him the last time I had my car repaired. But I'm not sure if that’s because of GWC or my mechanic.

I've had GWC since November of last year and I didn’t have any problem with them when they had to put a new engine in. The process took a long time but it was fine. The truck had to be in the shop for two to three weeks. Still, it was a very seamless transaction. I talked to the adjuster and then it got done.

I bought a used vehicle at one of our local car dealerships and it was a vehicle that had been traded in. They are one of the authorized service centers and they sold me the GWC warranty. I had to file a claim a month ago and the claim process went very well. It took a couple of days for the claims rep from GWC to go to the dealer and make sure that everything was gonna be covered. They approved everything 100%, so I just had to pay the deductible and fluids. I have a diesel and I lost the injectors. Unfortunately, the car was in the shop for almost three weeks, which was my only complaint with the whole thing. I don’t think that really had anything to do with GWC since that had to do with the local dealership. But the parts manager and the service staff of the dealership did it all on my behalf so it was really seamless and it was good.

GWC Warranty had the most coverage, so I went with them. Comparing what I expected to what I received, the coverage is a little different because they don't cover sales tax. With the other companies that I have, all you pay is the deductible, I never paid sales tax. That is the only downside, but only if there is a lot of work to do on the car. Also, it actually took them a while to get back with a response. But once they got back with a response of the mechanic, it went fast. I gave all my information to the mechanic, and then he coordinated everything with them.

The dealership that I bought the truck from sold the GWC warranty to me and the guy's crooked. I wish I would've known that at the time. After I bought the truck, I looked him up and he had nothing but lawsuits and edicts against him. He's known for selling cars with engines that blow a month later. At the time, he chose the warranty for us and said that everything was covered. Then, the engine blew about two months into it. It took a long time for GWC to cover the warranty of the engine and it was a hassle to get it all done. I had no vehicle for almost two months and I'll never buy a used car again.

When someone has a legitimate claim, GWC Warranty should just step up to the plate and work it out instead of playing games. When I had to have an engine replaced, it took two months. The first place we took the car to had negotiated. They were at X, and GWC Warranty was at Y. And there was too much out-of-pocket expense that I shouldn't have to pay, especially after paying $3,600 for the warranty. I ended up getting another proposal from a different dealership which brought that bill closer to what I could live with. I wasn’t happy, but it was a lot less out-of-pocket. Other than that, GWC worked and sent their adjustor. But it took a little time. And once everyone was on the same page, the claim moved smoothly.

The dealer bought GWC for the car I purchased recently, it's what they use in his shop as a warranty. Recently, the motor of the car went bad and that was a tough experience for me because I never expect to buy a car and not be able to use the car right away. I filed a claim and it took me too long to fix the car because GWC has their process. They had to see and inspect the car. But I have no complaints.

My dealership gave me the option to purchase an Essential warranty from GWC when I purchased my vehicle which is the second-best warranty from that company. Had I known I was gonna have a little bit of trouble with the vehicle, I would've picked the main one. The dealer could've explained the warranty a bit more. At the shop where I took my vehicle, they specialized in a lot of warranties and they explained to me that my warranty is a bit pickier. For instance, if the shop had to disassemble the parts, one of GWC's associates needs to go and look at the work that needs to be done and see if the part is damaged.

GWC was the only one that I was offered with at the dealership. They didn’t go over anything with me, and when I went to the dealership to get something repaired, I came to find out that I didn’t have the highest plan. That was not what was explained to me. So, I paid money for a warranty that is useless. Also, my understanding was I was supposed to get some information sent to me, but I never got anything. I ended up having to pay a lot to get things taken care of. It also took a very long time to finish, and they sent the wrong part. It was a very frustrating process.

Luxury vehicles like the one that I currently have need a vehicle service contract. I understand that being German-made, when their parts go on it, it cost more than your general or American-made vehicles. For instance, I recently had a transmission replaced and American-made transmission for the same size sedan is probably a third cheaper than a German-made transmission.

I had a GWC Warranty, check this site for reviews and found them acceptable. Had a problem with my Engine, they first took forever to get to the car to diagnose it, they kept saying it was not torn down enough. One day when they were supposed to send someone to look at it no one showed up. I spent the day there to see if they were going to come and they did not. I called and was told they ask for pictures and the car was not torn down enough.

They ended up having to put the motor in, and the process of getting to that conclusion was to hang-up or I ended up having to pay the mechanics. It took hours to do all the research work and drop pants waiting on GWC's representative because he came out twice. But it's expected. Overall, everything went good. I also used GWC for starter parts and everything went good as well. I called them and then everything got referred to the actual mechanic itself. Then we did all the communication back and forth with the mechanic and all the motor stuff.

The first couple of times I've submitted a claim, they were great. The third time was a lot of hassle, but it was good. They’ve taken care of me. But I didn't like that I never talked to any adjusters at all. I could’ve had more communication between me and the adjuster instead of with customer service. And when I requested for my adjuster to contact me, I never got a contact from an adjuster. Other than that, they were excellent.

The other day the transfer case went out on my 2015 GMC Terrain. Won't cover the repair because I have no proof that the transfer case fluid was changed at 97,000 miles. I purchased the vehicle with just over 94,000 miles. I have maintained the vehicle personally as I was a lube tech in the past. So don't try and save money and maintain the vehicle yourself because you won't have proof. I know the transfer case was full, the fluid was not contaminated and was not burnt. There was absolutely nothing wrong with the fluid. In my contract under article 11, it does not say anything at all about the transfer case.

We've had the GWC Warranty policy for almost a year now. We got it through the dealer when we bought our car. They explained everything, and they were right on. We've used it for a claim and the dealer that fixed our vehicle took care of everything. They dealt with them. GWC was reasonable to work with and everything got taken care of.

GWC is a really good insurance. The people were very nice and polite. They explained to me what the process was, what was expected of me and what I needed to do. When I had a claim, the transaction was great and it went really smoothly. They told me I could take my vehicle wherever I wanted to take it and they would go from there. And the whole process took about two days. And so, I even went back to the place where I bought the truck from and told them to make sure they encourage people to buy the insurance GWC provides and use me as an example.

What's the point of spending over 2000 for a warranty that covers nothing. Took my car to the shop and they can't do anything for me so now I'm holding on to a warranty that's worth nothing. Called the company. Nobody cared at all.

GWC Warranty was offered to me when I purchased my BMW X5. The last claim that we did was to replace my car's transmission and it went perfect. My car was in the shop for about a week. Every time I’ve had to deal with GWC, everything went great. They’ve been very timely and they’ve covered everything from my contract.

I’m really grateful that we got the warranty and GWC covered at least 75%. It was still $4,000 that had out to come out of my pocket. But if not, I would be making $300-something car payments on a vehicle that will be parked until I had the money to buy a new engine. Because I was buying a used vehicle, I purchased a service contract and GWC was the warranty company that was offered. The rep at the dealership said it was a great plan but he was really pushing it. Then not even a month later, our check engine light came on. My motor mounts were broken and I needed a whole new engine. My master cylinder was getting ready to go out for my brakes as well.

My vehicle's age and mileage prompted me to get a service contract. From what I understood from the dealer, GWC maintains a three-month contract, and I thought it would be best just to stick with them. They told me the car is guaranteed for three months up to three years. They gave me a brochure and it looked good. It looked like they cover most of everything and the rep said everything was. However, I was supposed to get a rental car but never did. Other than that, they had top service. GWC Warranty looked like a reasonably good company.

We were buying a used vehicle and the warranty was a big up for my son. The dealership recommended it, so we just went ahead with it and I’m so glad we did. I would not recommend that dealer to anybody ever again. Absolutely, hands down awful. Their rep barely explained the coverage. He made it seem like GWC would cover everything including the oil changes. I’ve had several vehicles in my lifetime and not one of them has ever covered an oil change.

I have a so called power train warranty with GWC. They say "No Worries. Just Drive". Truth is No Worries as long as you don't have to make a claim. A few months ago had an oil leak coming from transmission, denied any coverage. Now I have low compression in one cylinder, denied. So bottomline is if you do have a problem, you will realize it will be twice as much the money wasted on GWC and now the cost of repairs. MORE WORRIES! Save your money from GWC and put it aside for future repairs, that's peace of mind.

I bought an ex-rental Mustang and the dealer sold me this warranty as an all inclusive solution since I know very little about cars and wanted peace of mind. There was a small list of items not included which I was ok with. Recently the center screen failed which means I can't actually control the bulk of the electrical features in the car. Took it to get fixed and the problem is with the central head which affects all the electrics. GWC however refuse to pay for the fix since the specific item that needs replacing is called a Telephone Control Unit and that's what's causing the entire system to fail. They claim that the Warranty is to fix parts not problems and the part itself is not covered, despite the problem being covered.

I was having some issues with my GMC Acadia taking off. I went to the shop and they looked at my vehicle over. They determined that there were issues with my transmission and I needed a new one. They have been battling now with the warranty company and with the third party person that they sent out. It’s just been one thing after another and I literally have not had my car since before thanksgiving. They're trying to say that they need more completed to determine that it’s not just the gear that needs to be replaced.

The dealer explained the coverage really good. I'm glad that I got it now. They've done a lot for my vehicle. When I bought the car, there was supposed to be not very many miles on the motor. But the motor only lasted to 105,000 miles in it. It didn't run anymore, and GWC replaced it.

I paid $1700 for the essential package from GWC (2 month ago). Last week I contacted them and chose a repair facility that they work with and took my car there. Out of all the problems they found, there was only one item that they covered. The differential make noise and needs to be replaced. The warranty told the mechanic shop that in order for them to decide whether they will cover the costs or not, the mechanic shop need to disassemble the differential and find a faulty component in there. If they don't find it, then it is not covered. (Then I have to pay for the labor. Plus the differential is not usable anymore if it is opened.) Even if they find the differential faulty, they would only reimburse for a used differential! The mechanic did not recommend that. That was not the customer service I expected from GWC. The customer service seemed nice and available on the phone and you didn't have to wait long time before speaking to them.

They provided me information when I purchased the warranty. The only issue I've had was when I submitted a claim but it wasn’t fixed all the way. It took over a month for me to get my car back. But it still has the issues I told the guy about. GWC covered the motor replacement and they have been fine for the most part. It's just the technician that I dealt with. They told me that I had to pay another deductible and I said not to do that.

I looked GWC up and ran over it, and Jennifer, the person who I had asked, explained everything to me and made me understand it. She made me feel comfortable with getting it. A few times I had to call the warranty company, it worked out for me. They covered what needed to be fixed with no problem. I love GWC. The few things that I had to get fixed in my car, it was under warranty. There wasn't any haggle and there was no back and forth with the company. So, I've already referred a few people.

My car had stopped and it was an engine problem. At first, things weren’t going as smoothly with the technicians. It was taking so long. I didn’t have a car. But they finally got things together and we go by first name basis now since I’ve been in there so much. I got the other engine put into it, and everything has been good. They told me that if anything goes wrong, just make sure I call them, so I got them on speed dial. I got a Mercedes, so repair was gonna be expensive. But with GWC, it was good that I didn’t have to come out of my pocket with any money. I like that it was available for me.

The claims process is very, very easy. Everything is easy to use, and the repairs get done without any hassle. I know the repair guys at the shop and they’re very professional.

I told GWC that I had to get a rental car because I took my car to the shop. The rep told me that I got to have a credit card and I gotta do it myself. I had to pay out my pocket. They didn't pay for my rental car. They only paid for five days, when I had to pay for damage of two weeks. I didn't like that experience, and then I had to pay a $100 deductible. When you get warranty, you expect to get covered. They ought to pay for something because I'm paying right now every month.

The shop I bought the car from recommended GWC and advised to get it. I contacted GWC and they answered my questions right away. It came in handy earlier this year because I had an oil leak problem and my air conditioning was not blowing cool air. The mechanic shop submitted the claim and they just let me know what came next. It worked pretty well but it took a little bit longer than I expected.

I purchased my GWC warranty last year and used it to do something on the vehicle. When I needed it and I called, customer service was fine. They helped me out. The warranty covered what I needed it to cover at that time. In the sense of the coverage, I was satisfied. But when I canceled the warranty because we changed to the new car, I asked for a refund and they said no. I don't understand that much.

I had to get my car fixed so I had to drop it off to the shop and then they fixed it. When I talked to the gentleman at GWC on the phone, he said it would be covered. So I paid for it and they gave me a receipt. I called GWC the next day and the gentleman I spoke to on the phone said his boss was not gonna cover it. But things would've been covered. So I’m dissatisfied. If you get something fixed, as long as you call them and you have a reputable place to fix the car, they should give you up to 24 hours to put a claim in.

I was getting a used vehicle. GWC looked like they had the best options and best prices for what I was looking for. I had a really good dealer and he explained it very well. That’s what kinda helped me get this warranty. He also showed me all the package, he went through them all, and he kinda recommended GWC. In the end, I picked the one I felt fit me. I've been with GWC for a year and a half. I used them a few times and every time, it went very well and easy. I didn’t have any problems. When I had to get my car fixed, the people had to get in touch with GWC and they worked that all out. That was the last time I contacted them. The warranty service is of very good quality. If I could, I would maybe try to stay with them for my next vehicle.

The last claim I had with GWC was for the motor of my truck. I had to have the repair shop take the motor out and inspect it. Then GWC sent out a second inspector for us to get approval for the oil changes. We had to jump through quite a bit of hoop but I understood that. My warranty has expired now but overall, my experience with them has been good.

Our GWC warranty is very good and I don't think I'll ever buy another used car without one. When we submitted a claim, everything went smooth. The repair place helped us out. Because the vehicle was so new, the dealership covered what little cost that was coming out of pocket and even paid for the repair place to get new breaks on the vehicle. We didn't pay a dime. The dealership and the repair place are great. We're very happy and we've been relieved to have purchased the warranty.

I got an extended coverage for my vehicle because you never know when something breaks down in the car. GWC called me and told me about it, and I said, “Okay.” The rep said that we could only get one warranty and if we don’t get it, then we won’t be able to ever get the warranty again. I was not that satisfied because I had to pay $2,700 out of pocket. I had a brand new engine, and though they paid most of it, I had to pay a big lump sum of it too.

Our friend referred GWC Warranty to us and said it is a good company. Everything went well when we were signing up. They wanted me to come by and the rep just made me sign some paper. It took about five minutes which wasn't that long. I just filed a claim for my AC condenser, and it went well. Everything's working now. The only thing is I thought that it covers everything but it doesn't. In the future, I might upgrade to the premium one.

When I was purchasing a Land Rover, GWC Warranty was offered by the dealership. They answered all the questions that I had in a timely manner. Unknown to everybody who was involved, immediately, there was some engine work that needed to be done on the vehicle, which GWC covered. I took the vehicle to the service providers that I wanted and they worked hand-in-hand with the warranty company. Everybody was nice and I was kept in the loop by both GWC and the service provider. They let me know exactly what was going on, how everything was flowing and got everything done for me. GWC is a great aftermarket warranty and a good value for your investments.

I was buying a used a car so I wanted to make sure that I will have no issues as far as mechanics is concerned and the dealership told me that GWC was the best option as far as what they had available. But the whole experience was terrible. I wish I never would’ve bought anything from them, not that car or the warranty. It took forever to process the claim and I just got the car back two weeks ago. So that’s about four months that I was out of my vehicle. The car had broken down in Maryland. I went to put gas in it and then it just wouldn’t start back up. I had it towed out to the Audi dealership and they said the engine was blown. This was two weeks after I purchased the vehicle. I had to get the vehicle back out to New York, wait for the claim to be processed and then wait for GWC. They took three weeks before they went out and inspected the vehicle. It was a whole big hassle that I wish I never had them.

Using this warranty to get my car fixed has been terrible. The dealer asked me if I wanted this warranty. I see that they pay for a lot of good stuff but they don’t pay for towing. They don’t pay for diagnostics and the contract said they pay for “starter” but somehow I'm still paying for a lot of the starter. The customer service for this company is just not like PMC. PMC had everything paid for and they even made their own tow truck arrangements for me. I only had to make one call. With GWC I was constantly on the phone!

If my vehicle needs any work done, it is expensive so I got a warranty for it. I’ve used GWC in the past that's why I decided to work with them this time. The enrollment process is very simple and everything went fine. But so far, I have filed two claims with them and certain parts of it weren't easy. My vehicle wound up needing a lot of expensive work done and GWC was turning down things that I knew were covered. They were trying to tell me it wasn’t covered when it was right on the policy. I had to go back and forth with them until they finally determined that I was correct and that it should be covered. After that, they got everything approved fairly quickly.

I missed 1 oil change when I first bought my car in March 2017. Due to lack of Maintenance Records IE Oil Changes, they denied the claim. This is not my fault as I had the oil changed 3 times after that first missed 1. I even called and had them confirm that as long as this wasnt DUE to the lack of maintenance, and the part was a covered component, they would cover the claim. So I had the Tear Down of the engine done at my expense of $1200. Timing Chain Tensioner failed, which is a very common problem with this engine. This lack of maintenance records to deny my claim is a cop out and sad. I thought an issue I had no control over would be covered, but even then, they found a way to deny the claim.

When you buy a used vehicle, you cannot say for certain that the car is in good condition so getting a warranty was a way of reassuring myself that if anything happens, at least I would have something to fall back on. The GWC Warranty reps were all nice, whether I’m speaking to a lady or a guy. They were all professional. I'm very satisfied with the package. However, the claim process was a bit daunting. It took a lengthy time to give the dealer the go ahead to fix the car.

When I purchased my vehicle, GWC Warranty was the company that was there. They showed us the offers and it sounded like a good deal. The rep initially told us the ups and downs of having and not having it and let me know when you’re making a purchase like it for that type of vehicle, you definitely would want a sure top quality for it.

You have to stay on them to do their job. They will attempt to not cover warrantied repairs. I had to call and insist on speaking to a supervisor so they would send an inspector to examine my vehicle. The inspector found that they were actually responsible for the repairs. They did cover repair cost, however, it was a very disappointing and frustrating experience.

I got a 2010 vehicle from a Mercedes Benz shop that dealt with foreign cars. Someone mentioned that I should get a warranty, which was what I did. The dealer went over the engine and some of the heavy-duty things. When we finished, I decided to go with the essential plan. GWC's reps have been very nice and helpful. However, I thought purchasing the warranty took a little longer than usual. I got it one day and had to wait a month before it took effect.

RE: GWC – REPAIR CLAIM. Stephen **’s. 2006 Ford F-150 King Ranch GWC Warranty Corporation Mailing Address: P.O. Box 7900 | Wilkes-Barre, PA 18773-7900 Physical Address: Showroom Level | 40 Coal Street | Wilkes-Barre, PA 18702-5236 1.800.482.7357 | Local: 1.570.414.7777 | Fax: 1.888.840.7883 | Fax: 1.570.414.7883 www.gwcwarranty.com. On Friday, July 19, 2019 I (Stephen **) purchased a used vehicle (2006 Ford F-150) from GPS Auto (623 W. Chapman Ave., Orange, California 92868). At the time of purchase I also purchased the GWC Powertrain Plus used car warranty for ($1,680.00).

When I was buying my GWC Warranty, everything was explained well, but a bit more than $100 deductible fell in my lap. I was responsible for the diagnostics of the blown motor. I dealt with the service garage where I purchased my vehicle and they did the contact with GWC. Apparently, GWC wanted to put a used motor on a truck that had 35,000 miles on it. They put in a reman crate motor and unfortunately, it lasted about 1,300 miles, so they're in the process of putting another motor in. If the truck had 100,000 miles, I would understand a used motor, but the truck has low miles. They went over and above the call of duty to delay the process longer than it should have been delayed. GWC took care of the problem, but they were a little slow. Their process was upsetting.

I bought a used car and it’s always good to have a warranty with a used car. The finance manager sold me GWC. For the most part, submitting a claim has been pretty good. There were just a couple little glitches, but otherwise it went very well. I definitely got my money’s worth out of them, so I can’t complain. I love my package. I’ve had several different packages. I’ve had one that was about a month, one that was three days, and one that was a couple of weeks. They had my one car and it was almost a month on one of my GWC repairs. I had a loaner vehicle the whole time. I'm very satisfied with GWC.

My vehicle was at over 100,000 miles so I thought it would be a good idea to purchase an extended warranty on it rather than being sorry in the end. GWC Warranty was recommended by the dealership and the purchasing experience was good. With regards to the latest claim I made, I spoke to three agents. I had to keep on calling back and forth to have the situation sorted out and the claim exceeded five weeks, which was not the best experience. I was in a rental for over five weeks, and that came out of my pocket.

Updated on 09/16/2019: So spoke with these clowns again today got a totally different story from last week. The first person said they can show recordings and then manager said no. Hmm? I wonder why. Because GWC is lying to me that's why. Last 6 of my vin is **. They try to tell me my transmission cant be diagnosed until fuel pump is replaced. Exact question "how can they drive the truck with a bad fuel pump?" Really? The same way I drove it to the dealership, you don't understand that a bad fuel pump means low pressure?

I agreed to pay $5,500 for a "Platinum" level extended warranty for my BMW 650i beginning 1/1/2019. The salesperson told me that the platinum package (at that cost) is bumper-to-bumper with very few exclusions except maintenance items (belts, pads, wiper blades,etc). The policy also did not cover the Radio/Entertainment System. I pay monthly and have already paid $2,750 of the $5,500 after 9 months.

When we bought our vehicle, GWC Warranty was suggested by the car lot. I was wondering why they suggested it and it was because the transmission was seriously messed up in the vehicle. They fixed it, but we had to argue and fight with GWC Warranty. The vehicle is a hybrid Cadillac and with it being a hybrid, its transmission is not a standard transmission. The pump operates the transmission and it’s attached to the transmission. It's what makes the transmission function and it’s a part of the drivetrain. With the transmission being bad, it made the pump go bad, but they told me I had to pay $1,000 for the pump. I told them that it's under the drivetrain warranty. They wound up replacing it after I argued with them, but we were out of the vehicle for a month and a half because it was sitting up there since we kept arguing about it.

When I purchased my car, the dealership told me about GWC, I gave in and purchased the added warranty for the peace at mind. Not long after, I have a serious issue on my hands. Well, let's just say this warranty company's motto of "No worries, just drive" is a complete joke. My car has been sitting for quite some time now, not able to be touched. The mechanic/shop has went through a run around with this company and gotten nowhere, so I decided to call and see what the hold up was. First, I must say, the lady I talked to was very rude! The shop I'm using has dealt with 2 different people and made the same exact statement!

I was offered a GWC warranty when I bought my vehicle, and it sounded like it was a good idea to have an extended warranty just in case. The dealer that sold it was really professional and they were there any time I had any question or anything went wrong with the vehicle. They told me where I needed to take it. And as far as submitting a claim, it has been easy on my part. I took the vehicle into the service center where I bought it from, and the lady there took care of the rest, other than when GWC called me. But the process took longer than I thought it would. It still has an issue with the motor they got the first time, so they had my truck for a little over two months.

A warranty came with the car. When the warranty was about to expire I received a call from GWC. They ask if I wanted to extend the policy. I knew the Xterra had a known problem with the air conditioner so I asked the sales person if the air conditioner would be covered under this policy. I was told yes, it was covered. When I received the policy in the mail I noticed that there was a higher level of coverage available that covered sensors for an extra price. I called the company to find out if I could upgrade my policy and I was told no, I did ask again about the air conditioner because I was concerned, again I was told that the air conditioner was covered.

We bought a vehicle a few weeks ago. Dealer sold us this warranty. Our transmission went out last week. Our vehicle is still in shop untouched. Claims keeps asking for service receipts which we serviced oil change not transmission because it's only been with us a few week which they know. It's a used vehicle. I only paid the first payment. And this happened. This is really hurting us. Nothing has been done. Car still not repaired. Feeling scammed.

I wasn’t too comfortable with the lot I was buying the vehicle from and the dealer spoke good about GWC but when I purchased the service contract, he didn’t do a good job explaining things. He was just trying to get a sale and I had to read for myself. When my transmission went out right after I bought the van, the reps took care of me well. They’ve been helpful and informative. It hasn’t been a headache and I'm up and going. It took 3 days to complete the repair and the quality was good.

Once I've seen GWC, I didn't really do much research. I liked what I saw and I actually have two GWC Warranty policies. I have one on my van, and I put one on my wife's van as well. I like the coverage that GWC provides. It's worth it. I got another year off to mine, but I would renew if I had to 'cause it gives me peace of mind. GWC is very thorough. My mother-in-law went out and got one 'cause she's seen that mine works out. My transmission went about a month or two ago. I took it to the shop and they handled most of it for me. It was like about a week and a half total by the time that I had it again. Faster would be better, but they had to literally take the engine out. They took the transmission also. Then, they put it all back in together again so it was a big job.

I went to the Chrysler dealer and GWC was what they had. Purchasing the contract wasn't too bad, and the benefits and the claims process were all explained. They gave me the plan that I can afford. I already filed a claim, and the process was fine. They helped me with my transmission.

I bought a vehicle that I was unfamiliar with and I wanted to get a vehicle service contract for it. GWC was what the salesman offered and purchasing with the dealer was easy. I've made a claim already and I was a little frustrated with the warranty at the beginning. I wasn't aware that so many people did not accept the GWC warranty so, many service shops did not want to deal with them. There was only one provider in the area and that provider had a bit of a delay. They wanted to send an auditor out to look at the car, so it really extended the amount of time it took to get the car fixed. But, in the end, it worked out okay. They did a fine job.

I'm very dissatisfied with GWC. I didn’t pay that much when I repaired my car using EasyCare. But this time, the dealer told me GWC did not cover all the parts. If I was gonna get my car fixed, I had to pay 1,400. GWC just paid something like $2,000 or $3,000, and that’s it. The service when I purchased the warranty is fine. The sales guy sold the warranty and he did it correctly. But the thing is it’s like a surprise when you go and you repair the car, you have to pay that much. And it’s after the parts have been opened and you have to pay for it. It’s not like you have a choice to have the car repaired or not. The moment that they told us we had to pay and the moment we found out the warranty company didn't cover that much, we didn't have a way back. The only choice I had was to just pay for it.

GWC Warranty was offered to me at the time that I purchased my vehicle from Friendship Nissan. Purchasing the vehicle service contract went very easily but I should have listened more because the contracts were very big. All in all, it turned out reasonably well. I submitted a claim because of a clicking in the engine. It was a very important issue and it took two different representatives from GWC to get the work done. Also, it took a very long amount of time, which was around two months but everything turned out well. I’ve had warranty issues before and I would have liked a little more personal contact with the representative but my dealership handled it as well as could be. I would probably purchase another warranty from this company.

The quality of GWC Warranty's service is great. Getting a vehicle service contract is typically the norm of me. If I buy a used car, I would get some type of warranty on it just to be safe. Compared to my previous warranty provider, GWC is better. I was out of town when I got the other warranty so anything that I had to get fixed was almost a hassle. Purchasing the warranty was straightforward. The rep laid everything out on the line for me, so I was satisfied. Everything was straightforward with my claim as well. I went back to the dealer where I bought the car from and they walked me through filing the claim. Then we called the warranty. I told them what the problem was. And they told me my options and directed where I could go. I then went to a transmission place and GWC handled everything with the transmission place. Then they called to verify everything with me. They handled my situation amazingly. Plus, the repair took less than a day.

When I checked in my truck, they had to get it approved by GWC. A lady called me and asked what was going on with my truck, so I told here and that I also needed my truck for work. She faxed it real quick and they got it fixed. Everything was good this time. I had to pay the taxes on the parts because GWC didn't cover it. But for what I needed, the coverage was good. I would recommend GWC.

The coverage of the GWC warranty was all explained to me. I got a call a month ago to renew the warranty, which I did. I had a claim for the rack and pinion. It was pretty easy to file the claim, but I didn't like that I had to get the rental, and then they were gonna reimburse it. But I didn’t even get the rental.

The dealer hooked me up with GWC. They had to call me back a couple of times because they screwed up on some things, but we got it all worked out. The warranty is good in case something happens that I can't fix myself.

When I bought my BMW four years ago, I asked the dealer for an extended warranty and he said that GWC Warranty was one of the best I could buy so I went with his recommendation. He explained everything to me and he sent a copy of the contract to me before we purchase so I could look it over and see if this is what I was looking for.

On May 9th I took my vehicle in for ac repair and GWC wanted to use cheap aftermarket parts that would require me having to have the same repair done within a year or less. Well here it is 2.5 months later and my ac is out again because GWC denied the claim to replace the condenser but approved to have compressor replaced. Now they want to pay on $558 ONLY to replace the condenser but not the compressor. If GWC would have approved the overall parts replacement to start with we wouldn't be at this point. So when they replace the condenser the compressor is still not going to work and nor is the ac. Ridiculous and I've paid for this warranty and not going out like this with GWC without a fight. Small claims court, BBB and any other review sites that I can post on.

I got a used vehicle and after looking over from the dealer that we bought the vehicle from, we felt having an auto warranty would be beneficial. The dealer provided information about GWC and it sounded good and it was what I needed. The rep was very thorough and my interaction with him was very explanative. He went through the purchase process with me, explained what was and wasn't covered and the different plans and options that were available. Based on the model and how long we were planning to keep the vehicle, we chose the plan that fit our needs. GWC appears to live up to what is advertised. The cost is very minimal and the service is great. I would recommend them to someone else based on my experience so far.

Bought the Powertrain plus warranty for my Hyundai Genesis. The Powertrain supposedly covers the turbo. But when a part on my turbo went out they said they don’t cover that specific part. Ridiculous, I wasted $500 on a warranty and now have to pay $600 to fix my turbo.

I sell vehicles and we sell the warranty at my dealership. GWC Warranty is phenomenally good and the person I got the contract from has great knowledge of the warranties. I like the claims process the most. My service provider just calls GWC and tells them what he needs, and they cover it. The repair may take a while because they’re waiting on a part but the warranty takes a day for them to get everything and give the okay for the warranty. I have two vehicles, and I’m fine with both of them.

GWC came with our purchase of the vehicle, which was okay at first until we had to use them a couple of months ago. Because of a defective part that they cover, that defective part went and caused another problem. GWC said they covered the defective part which was a thermostat and not the other part which was the oil filter housing that was cracked due to the thermostat failing. They wouldn’t cover it, so out of $2,100, they only covered $14 on almost $100 of it. We were still left coming out our pocket.

When we bought the truck, we needed to make sure to at least get something to cover it in case something were to happen. Purchasing from GWC was pretty quick, though if I had known that a lot of things that should be covered aren't covered, I would've gotten my husband a better plan. Still, when they refused to cover the evaporator coil over the air conditioning, the rep got it all straightened out. Overall I would consider checking out the different levels that cover certain things.

GWC Warranty don’t cover anything. The dealer that I bought my car from said he was gonna give me a one-year warranty free, and he charged me $1,900. Maybe, there’s a reason why because they fixed the transmission. But when there was something wrong with the suspension and engine, they didn’t cover anything - just the transmission. Then I had to spend over $3,000 from out-of-pocket to fix the rest of the car.

I'm very disappointed that there's no refund on the warranty remaining after I sold my Jeep. The company I went through previously pro-rated the remaining balance and cut me a check. GWC charged the entire $2000 upfront (which I never had to use) & now that it's sold, the last 5 months- roughly $500 is just lining their pockets. I'd recommend NOT purchasing through any company that keeps your money even when you no longer own the vehicle.

GWC was offered it to me and my son said I'd better get it, and I’m glad I did. The only problem I had was that after I bought it, I lost the transmission. They replaced it, but they wanted me to take the vehicle up to Harrisburg, and I said I can’t drive it that far. So, they just switched everything down to in Ebersole in Lebanon, Pennsylvania. They were very nice.

I bought a used car and we were kinda nervous. GWC was offered and it was my first time doing the extended warranty service. The dealer did a pretty good job explaining everything. He had the warranty himself on some of his own vehicles. He told us all it covered. A month or two ago I called GWC’s roadside. They came, got me, and took my truck to the dealership. The dealership filed the claim. But I spoke to a customer service rep and she told me exactly what to do. I gave the number to the guy at the dealership and they just took care of it. The repairs were done in a day and a half. GWC paid for everything but the belt. They did an awesome job and it was a really good experience.

I purchased MB C300 4matic in March 28 2019 with Exclusionary warranty for 36 months or 38500 miles. After six weeks car broke down 80 miles from the place a leave- gas line starts leaking. I was towed to nearby MB dealer only 2 miles away. MB dealer service advisor contact representative from GWC with statement that gas line was rusted. GWC response was that they don’t cover rusted parts without anyone check or contact me to discuss. I had no choice, I let the dealer fix the car, now I am stuck with $ 2,960 bill including parts and all taxes. Cost of the part was roughly $ 70 and labor was over $ 2,600. Dealer charge is $ 175 per hour so if I did the math, the total labor was approximately 15 hrs.

I filed a claim when the transmission went out and GWC paid a percentage of it. When I signed up, I thought it was supposed to be a full powertrain coverage on it. The problem was with the powertrain but I had to come out of pocket.

Car was over-heating. Mechanic verified the heater core was restricting flow/blocked. It cannot be flushed and has to be replaced. GWC says they don't cover because it's blocked and not a mechanical failure. When else does a heater core fail? It's failing to do its intended job of being able to use heat and defrost. A couple other items failing, but not yet completely failed, so not covered. I'm sure a response of "If you read the terms and conditions" "blah, blah" is coming, but my daughter's first car experience is becoming a nightmare.

Right after the sale of the vehicle, the dealership suggested that I purchase a service contract if I wanted to be covered for the next two years and 26,000 miles. It was a great idea and they told me that GWC Warranty was the best, so I'm with them. I had a claim about two months ago. The tread wasn’t running right and they had to make some adjustments and fix the cam. GWC dealt with the dealership more so than me. But when it came to me, it was pretty simple. It was fairly basic with the rep I dealt with and it wasn't tough at all. They let me know where we stood. They did a terrific job and my out of pocket cost was a lot less than it would’ve been had I not purchased it. So, I was very pleased. I was very pleasantly surprised and they did an awesome job on almost everything.

I bought a car from a dealer in Port Jervis, NY. I was told when I purchased the car that I had 3 months to purchase the extended warranty. After the second month I had saved up enough money to get the warranty. GWC accepted the contract and my money but when my transmission went 9 days after I got the warranty they refused to cover anything and dropped me as a client. They did give me a full refund but that does not help me. They should never have accepted me as a client in the first place if they had no intention of honoring the contact. Sharief **. Montague, NJ.

I had something done with my vehicle about three weeks ago and I used GWC. I took it to Goodyear, and they told them what was wrong with the Jeep. They submitted everything, but they had my Jeep for about a month. I didn’t know what was going on. It started frustrating me. They gave me a loaner for the week. I had the loaner for about seven days and then turned it back in because they told me the vehicle was gonna be ready within the next two or three days. And I have two other vehicles. But I caught myself saving up money, so it wasn’t a big deal. GWC was excellent.

I got a truck from Canada and right from the get-go, GWC didn’t wanna pay for the repairs. 80 percent of the time, half of the stuff that I went through wasn’t covered. It has been about eight grand that has been put into this truck and I’ve had to pay a lot of it myself. It has been nothing but issues, problems and hassles. I’ve had to make deals for things that weren’t even relevant. There were things that we would fight with that eventually got covered and there were things that weren’t. I’ve had my oil lines, injectors, injector harness and radiator replaced. I had my fuse box replaced and that wasn’t covered either. Also, when I was in the process to get my truck fixed, half of the time I couldn’t even get them to pay for my rental.

I purchased my 2010 Volkswagen CC in August 2018 along with a GWC Warranty. In September 2018 we started to have trouble with the transmission, GWC told me the name of an authorized repair shop to bring it to, we needed a new transmission. The first transmission that GWC had sent over was not good, the repair shop notified GWC and had to go back and forth with them for a week in order for them to have another transmission sent over, they finally agreed to do it. That transmission was installed and it still was not 100% but the repair shop said to drive it around a bit and see how it goes. I did contact GWC right away regarding my policy being extended being it was due to them taking so long and having to send a second transmission that I didn’t even have the car to use for 3 weeks.

My first auto claim with GWC Warranty was pretty bad. When my alternator went out, I took my car to an authentic BMW auto shop where they were going to replace it with an authentic BMW alternator. However, GWC said that they would only cover $500 because they saw that there was a part out there that was worth $500. It sucked that I had to pay $500 out-of-pocket as well as for the oil changes when I paid for the warranty already. As far as the coverage goes, it was a waste of time. Their customer service has been okay though. When my alternator first went out and my vehicle broke down on the side of the road, I called in and they were able to get a tow truck dispatched to me in a timely manner. They’ve always been polite and kept a professional manner.

I had the regular warranty when I first bought my truck. The warranty puts me at ease to where if something major happens, I don’t have to come up with thousands to fix anything. When I went to have my service done on my vehicle, I asked the people there about warranties. They told me about GWC, and that’s when I purchased their warranty the first time. When the regular warranty ran out, I just kept buying the extended warranty. I just renewed my warranty with them and this time, somebody called me and I got a letter saying that my warranty was about to run out, so I called and ordered it again.

We got extra coverage for our truck as it seems that we don’t have the best of luck with vehicles, so any sort of coverage to help us out is great. GWC came highly recommended by the dealership where we purchased our truck from, and so we opted for it. Unfortunately, we didn’t even have the truck for 24 hours and the transmission went out. But we were very pleased that things went well and it was fixed quicker than what we expected. We were able to pick the truck up and haven’t had any problems since.

GWC Warranty was recommended by the car lot I bought my car from and I have been with them since June 11, 2018. My experience has been great so far. The reps helped me out when I had a claim for my transmission and it took them two weeks to process it from start to finish. They were great and their customer service was great as well. Their cost is all wrapped up in the price of my car and it works. It is also good to the quality of their service.

When I bought my vehicle, GWC Warranty was available. The reps were able to explain to me all the benefits and claims process well. So far, I only had one claim to them and the auto repair shop dealt with it. They were able to take care of it the same day. The quality of service that I received was fine.

GWC honored some repair work I had done on my BMW. I had an issue where the backup camera wasn’t working and I took it down to Wyoming Valley Motors in Wilkes-Barre. But then I got a call from the service department and they said GWC wouldn't cover the backup camera. It wasn’t part of the warranty. So I went off the rails. I fought with these guys for two days and it was a lot of aggravation. It got pretty nasty and intense. I actually drove down to Wilkes-Barre and talked to the finance manager. I had paid $5,000 for this and they sold me this warranty. I told him that they had to get it straightened out because I was not paying for it and I wanted it done right then.

I called Haynes Motor for the vehicle I was interested in, and the guy asked me if I wanted a warranty with it. He then gave me GWC. Haynes helped me out with them. The benefits was pretty winnable. The service agent said some mechanics were just too much, and they didn’t always approve their pricing. So, certain mechanics didn’t take it. My wife had it on her Volkswagen, and then when she went somewhere, they were pretty helpful with everything.

I purchased my GWC warranty with my vehicle and it was easy. It was recommended at the dealership. The cost of the service compared to the quality is definitely fair. However, when the dealership tried to contact GWC, GWC didn’t get back to them for a month and a half, which was ridiculous. I went through five quarts of power steering fluid during that time. Things were smooth after GWC got back with them though.

GWC Warranty was offered at the dealership that I bought my car at and I didn’t really know about any other place, so I signed up with them. So far, my experience with them has been pretty good. They completely fixed my motor in my car that blew up and the process was pretty easy. The coverage was good and I never had any problem with the mechanic I went to. I was pretty happy and they didn’t fight me on anything. Everybody was friendly and nice. There was also one lady who helped me understand everything about the warranty and how the company works.

I got extended coverage, as I figured it would come in handy with the age and cost of my truck. I went with GWC Warranty and I was very grateful that I bought it. Within six months, I needed a $1,600 job as all of my bushings were out in the front, so then the dealership filed a claim with GWC. I don't know what I would have done without the coverage. I would recommend them.

Even though we had the Platinum plus warranty that cost several thousand dollars, GWC refuses to cover the full cost of the OEM Suspension springs in my BMW. They claim Aftermarket springs cost less, even though the BMW dealership specifically informed us that those could cause more damage later. They do not care about any damage that can occur due to non-standard equipment. Definitely never getting coverage with them ever again even though both my other vehicles are due for renewal. Was lucky this happened before I renewed my warranties. The dealership in Jacksonville no longer accepts them either due to failure of non-payment. STAY AWAY!!!

Warranty price sounded good, the way the coverage was sounded great. Had repairs needed, practically had to pay 50% out of pocket on one repair, and 75% on another total estimate was $1300 and change and they said they would only cover $357. Try cancelling as they won’t cover a complete listed repair. Was told can’t cancel unless totaled or repo. Don’t waste time or money on this garbage company. There are better options out there I have used in the past.

I purchase a vehicle service contract to assist with major repairs I’d need down the line when I use the car. GWC was what the dealership offered. It was on my deal when I purchased the car. The coverage is okay but they should maybe communicate with the customer a little bit more. At closing, we were going over the contract, to make sure that I have a contract, ‘cause I didn't have a contract. I had to get it after I paid. And they should maybe give a little bit better explanation as to what’s covered at closing when I actually do the deal.

BMW helped me to find GWC Warranty and they helped me a lot. I got the warranty mainly because my vehicle is a BMW and the warranty ran out. I wanted to be sure I had coverage for major events in the future.

Here's my experience - Transmission Failed - GWC put a used junkyard transmission in that had a seal leak within 12000 miles. Was not covered because seals are not covered in their warranty, even though it was on the junkyard tranny they put in. Radio quit working - Denied claim. Win Module failed - Denied Claim. Oil pump failed - Denied Claim. They first tried to say I did not change the oil enough in the 13000 miles in 3 years I put on my truck. I change my own oil, so I sent my mileage and dates of the 3 oil changes I did on it. So come to find out, I did change it enough for the mileage, so they then said because I didn't change it every 6 months, then once again DENIED CLAIM. So basically I needed to change my oil 6 times in 13000 miles. Long story short, they keep finding reasons to deny your claim until they find one. What they are doing is criminal.

We wanted to get a service contract for our car, so we don't have to pay bills if anything goes wrong. GWC was what was offered by the dealer. They went through everything that was covered, and I'm satisfied with my package. GWC's claims process was easy. The dealer took care of most of that, but I took care of accepting what they had said and the scheduling. They scheduled getting all the parts and helped us, got us a loaner vehicle, and set it all up so that everything went through the insurance company. And the total process took a couple of days. You should get GWC if you have a used vehicle.

The dealership that suggested GWC seemed trustworthy, and they also didn't upcharge it a lot like a lot of other people do. They showed me what they pay for it, and what they were selling it to me for. My claims experience with GWC was smooth. The dealership where I took my car called, and they checked. But they were kind of a new dealership. And so, it took them a little bit of time to figure it out and to get it. They wouldn't release the car until it was paid. But I was under the impression that that warranty would work, and that they would work it out at some point. But I didn't know how quickly it could or couldn't work.

I have an older vehicle with a lot of miles so I thought it was safer to get a warranty and GWC was the the one the dealership offered when I first got the vehicle. The rep told me what extended warranty they offered, what the cost was and what the different coverages were. It sounded like a good deal and I've been pretty satisfied with the coverage. I've had a lot of things that have been covered and it's all been through the dealer. I would bring the vehicle in and they would say, "Yup. That's covered. We'll take care of this." Right now, I've probably passed the breakeven point with all expenses so I've been happy.

July of 2018 I purchased a BMW and GWC warranty came with the car. (Without my permission) 3 months later I started having problems with the car. It started pulling to either side and wandering all over the road. I started to hear a popping sound when I turned the steering wheel in either direction. I took it to the shop and they said it needed $12,000 worth of work done. GWC sent out their appraiser and he agreed with the shop. GWC said that they would only cover $700 of the cost.

I got a GWC vehicle service contract just to be on the safe side. If anything comes up, I got something for my vehicle's damage repairs. So far, my experience hasn't been good. The warranty package I got is the one before the most expensive one. I was thinking everything was supposed to be covered. But it's not. They also told me they don’t pay the taxes on the warranty items, which doesn't make any sense. However, there are things my warranty was able to cover. The servicing company takes care of calling GWC and GWC lets them know what’s gonna be covered and what’s not gonna be covered.

Painless. Very professional from A to Z. Took my Suburban to Chevy dealership. Put a new fuel pump. GWC paid the whole bill. I paid 100 deductible. No arguments, no scams, no cutting corners. I hope I will given the option to extend.

I bought a BMW a few years ago and I knew the water pump gets filled at 80,000 miles. Plus, BMW has the Twin Turbo system. With the amount of miles that I drive every year, I thought to find a contract just in case the water pump goes out. I purchased a contract with GWC Warranty for $2,500, but that contract was useless for me when I needed the repairs.

I purchased an extended warranty for GWC when I purchased my 2012 Fl50 back in November. Started getting a squealing/grinding sound whenever AC compressor would kick on. Took truck to dealership and got a call for the service writer stating it was going to cost me 185.00 due to GWC would only pay for .3 hours of diagnostic time. I called GWC this morning and they informed me this repair only required .3 hr diagnostic time due to it fell under the sight, smell, or hearing list of diagnosis list. I informed the customer rep. that all shops charge a flat rate normally the cost of mechanic services for one hour. The rep. told me they would not pay this amount due to the fact there's no way it took longer than that and that what Alldata calls for.