GWC Warranty Reviews

We saw this beautiful QX56 Infiniti. It's a used car and a 2007. We had a 2004 in an accident, so I wanted the same vehicle. So, we bought it as well as this GWC warranty that the dealer sold. They were okay to deal with, unfortunately, the car is a lemon. We took it up to the Infiniti dealer in Roseville, had them check it out, and fix whatever needed working. I could have paid $5,000 to have it repaired but they told us to return the car.

The business that I bought my vehicle from recommended GWC Warranty and that was the company they set me up with. But it’s definitely not something that I was happy with. The first time I had a deal with them, the radio in my vehicle had stopped working. I took the vehicle to the Ford dealership but apparently, my plan had exclusions in it. The agent told me the radio wasn’t covered. It was very confusing because a part of the radio was covered but another part was not. They paid some but I ended up having to pay 600 bucks out of pocket.

We never know what could happen with a vehicle so I decided to get a service contract. GWC Warranty's reps were very helpful but more in-depth information was needed. The overall coverage is good though and I’m pretty satisfied with my experience with GWC.

When I bought my car at the car lot, they recommended that I purchase a service contract for it. GWC was at the car lot and I got a contract with them. I had several claims with them. One was with the key when I first got the car. It just stopped working. It didn't work for the vehicle, and at that point of time, I didn't have any other key. I took it to the Chevy dealership and the warranty covered one, and then I had to pay for the other one. The process was too long but it had some more to do with the dealership. It took two weeks which was way too long for just a little key. I also had another claim a couple of months ago with the AC, and GWC came in handy. I would've been out $1,100 or $1,200 by myself. The whole policy paid for itself. So, I'm glad I got it. The warranty service was good. I will recommend it just to be on the safe side because cars have problems and things happen. It'll save you a lot of trouble, a lot of time, and definitely a lot of money.

When I bought my truck, GWC's warranty was offered to me through the dealership. Buying a service contract seemed like a good idea at the time, so I went with it. One time, I blew up the transmission of my truck and they paid for it to get replaced. Their reps were always mostly pretty decent but it took a long time for them to get a representative to come down and look at my truck themselves. I was without a truck for three months. But for what it was, the warranty was worth it.

My credit union wanted to make sure I had a warranty along with my purchase. I went with GWC and it has been fantastic. I had a transmission repair, and they took care of everything for me. It was prompt. There were no hassles as far as getting anything taken care of so I was very satisfied with the service.

The dealer that I bought my vehicle from was charging me for every three months for the warranty and I feel as though they were overcharging me, so I called the warranty company, GWC Warranty, myself. I had a couple of friends that dealt with GWC. Plus, some of the places that fix cars say that GWC is a decent warranty company. I talked to Tom who quoted me a price at first and I told him it was a bit too much because I’m on a fixed income. So he put a supervisor on the phone and she made it right, where I can pay it. She gave me a three-year deal and it has been good ever since. The warranty covers most of the major parts and that’s what I was interested in. I would have wanted the drivetrain to be covered but really, all I got to do is buy brake pads and windshield wiper blades. I’d recommend GWC. If you’re not satisfied with your warranty, you need to call and talk to these people. They’re good people.

When claiming a repair I thought it would be easy since their motto is "No worries just drive". Well that is great till claim time comes and you find out they won't pay the full shop labor/hour fee, they only pay what they feel is right for your area and in my case I didn't know of any shops that low or trust able. Then I also find out they don't cover the cost of all the parts or items needed to properly do the repair leaving you even more out of pocket. As a result of this I had to cover about 1/3 of the bill or try to find a cheap place within the approved rate and tell them not to do the job right and on top of that would likely need to pay for a tow from one shop to the other. This left me with worries and frustration as this was my only vehicle to transport my family in. Sadly it seems I was mislead when signing up for what was to be a simple, easy plan. No worries, just drive! But there are these exceptions you will worry about that they don't tell you till it's claim time.

I bought a high-end vehicle and wanted to make sure I had a good warranty. I was given a couple of companies to choose from, and based on the brochure that I read, I picked GWC because of the cost of the warranty, what the warranty covered, and the length of time but they could've explained things better. Then, I had an issue with the steering wheel automatically adjusting from the settings that I had. GWC gave me an idea of what my out-of-pocket expense would be and the Mercedes dealership handled all of that. But they worked it out with the warranty company. It took about four days to complete the repair and things were seamless to me.

GWC Warranty was the one that was available at the dealership where I bought the truck. The dealer explained what was covered and what wasn't covered. He knew exactly what was covered and he was very professional. Also, I took it to where I bought it for different warranty procedures and everything was fine. I would just have to call down there and they would take care of everything. GWC took care of me more than once and they covered everything they said they were supposed to cover. If anyone asks about GWC, I would definitely tell them to buy the product.

GWC warranty was offered to me at the dealership and we got their gold package. The dealer explained to me what the plan covered and how much it cost. My interactions with the people at GWC went smoothly and everything seemed okay as far as the claims process. My father and I own the auto repair shop where we had some work done and we’re the technicians. When we filed claims, GWC wanted to make sure that what we were stating wasn't wrong, so at one point, they had to send an adjuster who confirmed what we stated.

I got the GWC Warranty for security purposes in case anything happened. But then, when something did happen, I had to jump through hoops to get things done. When I bought my car, the dash wasn't working and I got it replaced. The mileage was switched up because of the dash and I had to wait for a month and a half to get it switched back so I could get my warranty work done. Still, it was impossible to get in contact with anybody and everyone was telling me different things. I had to go through four or five people to figure out what I had to do to resolve the issue. I don’t want to go through all the hassle again of getting things done. I didn't like my experience with GWC.

Working its GWC warranty has been an absolute nightmare. My motor in my vehicle started smoking within a month and a half of owning it. After over a month of talking with adjusters (my car sitting at the mechanic this long) the company said they needed more proof and told my mechanic to take out the motor for diagnostic purposes. The inspector came out and agreed my whole motor needed to be replaced. The next day GWC chose to reject the claim due to sludge/lack of maintenance. Mind you, I had only owned the vehicle for a short time and had given it proper maintenance when it was in my possession.

I had a good experience at the dealer's when I purchased my GWC Warranty. They explained the coverage to me and had good knowledge about the product. Their claims reps are also good. When my mechanic filed a claim to them, everything was smooth. It's a good quality warranty and now I have confidence when driving.

This is my second time using my warranty for my 2005 Acura TL. The first experience was for a brake caliper. They cover the caliper. I had to pay for the pads. My power steering pump/rack was replace. I had to pay for the alignment along with the difference they did not cover in labor charges. I needed the alignment because of the malfunction, I needed the brake pad because of the caliper malfunction. This warranty is a joke.

I had bad past experiences with used cars and GWC was offered as a warranty provider at the dealership. I had a straightforward experience with the representative I purchased from. I had to make a claim the week I bought the warranty and the filing process was easy. The repair was completed within a day and I don’t have any issues with the quality of service GWC provides.

Purchase GWC Warranty when buying my used 05 Chevy Suburban. Heard some noises and figured to get it checked out. Went to the shop and was informed that my rear differential was bad and needed to be replaced. When the shop called GWC claims department to inform them that the rear differential was bad and it had metal shaving in the plate, the claims department needed more proof. Now when there is metal shaving coming from a part that obviously means that the part is bad. Furthermore I was told that GWC has a straight labor rate that they pay, and I could possibly have to pay for the remainder of the labor in which I shouldn’t be since I entrust on this warranty company. I was also told that some parts of the rear differential wouldn’t be covered. So I also may have to pay for some parts as well.

The company I purchased my car from only dealt with GWC, and one time, I took the car to the dealership and they submitted the claim for me. The go-through took a long time and the dealership had my car for about three months before GWC approved the claim but I was happy with what they covered. All in all, the quality of the GWC warranty service is good.

When I bought my car, the dealer told me they have an extra warranty for it. I asked how much it was so they told me and I said that I would take it because I have another car and it was the same model but different year. The purchasing experience was good. When the dealer explained the coverage, he just told me they provide that and if I have any problems, I can call GWC and tell them. They cover parts that they need to fix. The first time I had an issue was with the alternator and I filed a claim with them. I brought the car to shop and told the people there that I have insurance. I gave the information to them and they called the insurance. GWC's customer service was good. If there's a problem, there's a claim number and they send somebody to check and inspect the car.

GWC seems they’d cover if anything goes wrong and they're a good insurance on cars when we checked other different providers. The representative who sold the warranty to me was excellent. I was taken back to the woman who did the title work and she was really nice and awesome. She told us about it piece by piece then we took it. Then we had a claim where the car's defroster has one that was cool and another one is coming out hot. They told us we could just drop the car off or wait for it, and we dropped it off. They had it fixed right away and the repair was completed in a day. I had no trouble paying for it too. I’d recommend GWC.

My car has been in the repair facility for 2 weeks and GWC didn't respond on time the services. First of all, the road assistance took more than 1 day to pick the car up. Diagnosis of the failure has been sent to GWC and they are asking for more information to get the same outputs. The services are very poor, starting to the behavior of the operators and the time to talk to them.

The dealer explained the GWC Warranty coverage well for me. I purchased a vehicle service contract since when vehicles are being sold, the people who sold them normally want customers to have that contract on the vehicles. Everything has a warranty today. If people don't have a warranty, they can't pay and can't get anything done.

When I bought the vehicle, GWC was offered so I took it. The reps gave a pamphlet and they shared with what the warranty covered. They told me everything I needed to know. One time, my rear end went on me and I called them directly to file the claim. They told me who would cover it and then, I called who the maintenance was. They took it from there and the repair took about two days. Now, my transmission went and I will use the warranty again. GWC's service is good and the cost is fair.

The guys at the dealership where I bought my car sold me the GWC extended warranty. They said it would be the best coverage that I would get. I paid $3,000, which was a lot of money for one warranty, and the warranty was supposed to cover everything from top to bottom with anything I wanted and from any dealership that I wanted in the US. But when I went to the dealership to change my Toyota oxygen sensor, I found out that GWC only pays for aftermarket parts and not for factory parts.

I got a service contract on a used car, and it worked out because I’ve had nothing but problems with it. So, getting one would be a good idea. GWC was offered to me and the experience has been fine. Dealing with claims and customer service was great and I’m gonna put in a claim again today. I had a fuel pump go and it will be on my third transmission. I usually get a call back on the same day saying if the claim was approved and they would give me a mechanic. I would tell him to pick it up and take it there. The first time, it took three days to complete the repair and the second time took a little over a week because they had to wait for a part. It was a very high-quality service and everything was straightforward with them. I’ve had so many bad experiences and it’s nice to know that I have that warranty to rely on. If not, I would have been screwed.

The dealership recommended GWC Warranty to me and the cost was fine. It was my first time to get a warranty however, my experience with the actual dealer when purchasing my contract went a bit bad. Things didn’t really go well and the rep didn’t do a great job. He didn’t explain the coverage much. When we bought the truck it was already messed up, so it was so stressful that we had to go and leave it, back and forth. If I was to buy the truck with a good motor, I wouldn't have wasted a lot of time. The dealer can’t just shove a car to us. I like the car to work but if it was gonna be so much problems, I would’ve never gotten it in the first place. So instead of them just receiving money, they could’ve explained things a bit better. Nonetheless, GWC Warranty did excellent on everything and I had a great experience with them. It feels better knowing that I have that warranty.

The GWC warranty was offered when I bought my car so I got it. I had a good experience in purchasing the service contract. I did a claim with them when my transmission went out. The mechanic worked with them, but they called me to verify that I wanted to do a claim and it was good with them. The repair took six days and I wasn't satisfied with the time it took to get my car back on the road, but that's not a complaint with GWC but with the mechanic. The cost and the coverage that are offered in my warranty are fair.

GWC is the single most biggest rip off! They only offer the worst replacements, will not replace anything that goes with the initial problem, and watch for the magical fingerprints that arise when you need their assistance! I have a premium policy and believe me there is nothing premium about it! I reported them to the Better Business Bureau and have a lawyer to investigate these frauds! Do not purchase this fraudulent policy. You will be kicking yourself in the behind later!

The tech said that I needed to have some type of warranty to go along with the car that I bought and GWC was recommended by the seller. I read the brochure and looked online briefly. The experience has turned to be fairly pleasant and the people that I bought the car from told me something that I was happy about so, I was satisfied with it.

I always end up having to fix things on the vehicles, and I was hoping a warranty would cover some of it. The dealership I was buying the car from offered GWC and it sounded good. Everything was pretty smooth at the dealership when I purchased the vehicle service contract. They seemed to know what they were talking about. I had filed claims three times and I let my mechanic handle those. He let me know what GWC was gonna pay and not. The repairs didn't take very long to be completed. It took a couple of weeks. It was somewhat disappointing at times though when they only covered a part that was broken and needing replacement. They also seem to always want to go with the cheapest used parts that they can find. The little brochure could be a little more clear, ‘cause if it says it repairs air conditioning but it only covers certain small parts of the air conditioning and everything else, we have to pay for it ourselves.

I was purchasing a used vehicle that I was financing and GWC was the warranty provider offered to me at the time. My sales rep advised what was inclusive with the contract and I accepted it. When I had a roadside assistance claim, I was told that I was completely covered and when the roadside came out, they couldn't find the call in their system. The driver had to drop my vehicle because he wasn’t getting paid on it. For some reason, it was a mix-up. He had a PO number that matched the PO number that was sent to me via text message. But when I open up the PO number, the PO number is from someone in a totally different state. It was horrible. I had to get someone else to tow my vehicle and I paid for it out of pocket. But that’s the only horrible experience I have with GWC Warranty. They’ve covered things that went wrong with my vehicle and I still recommend them.

Please stop contacting me. Your service, if you can call it, that was nothing more than a ripoff. Go after someone else. Nothing that was major was ever covered. I paid out more for repairs than I even paid GWC. I needed a warranty and all I got was an expensive headache. Never again!

I'm a stickler for warranties, so if I can get a warranty on a vehicle, I will. I was looking for everything that I could get covered and I wasn't just gonna get the Powertrain. I wanted the enhanced one that covered electrical like the AC. GWC had better quality and they had better options, so we got the best plan that we could get. GWC answered calls and even though they were a little pricier for the items, they were good. People should get them. We also have zero deductible unlike with our other insurance but I wish there was more stuff covered in the warranty. The claims process was very quick. We took our Yukon into the dealership because the AC was acting up. When we left that same day, the claim was already filled and it was fixed. They covered all of it.

I have a used vehicle and got an extended warranty from GWC. The car is a General Motors car, so it just made sense to me. The reps I bought it from were professional and cordial. They told me that I pay a portion, and the insurance will pay the rest. Whatever the deductible amount would be, that was the percentage the insurance company would cover, and then I would have to pay the difference. I would recommend them. I could always use more coverage but I felt that what they offered was fair.

I was buying a used vehicle and I know used vehicles are all gonna have problems no matter what the dealership says and how reputable they are. So I decided I would rather pay the price and nothing goes wrong, or if something does go wrong, I would have the insurance. I didn’t want to take chances and decided to get a warranty for my vehicle. But a lot of companies will not take a vehicle that’s old as mine and GWC is the first one that has accepted me, so I went with it. It was also recommended by the dealer and they told me that it was a good deal.

I don't even know where to start, this experience with GWC seems so exhausting. I have a 2008 Lexus IS250 that was towed to the Lexus dealership to have the alternator replaced. I was expecting to simply pay my $100 deductible, well the dealership ends up calling me to let me know that after speaking with GWC I would owe a balance of $700 because GWC did not agree with the labor hours or parts price Lexus was charging. After talking with GWC they informed me that they found a local shop (obviously not Lexus grade) that are more 'in line' with their pricing and if I wanted to not pay a difference to take it there. After doing the math to determine what would be the best decision, I end up paying the diagnosis charge of $100 to Lexus and then tow it again to this other shop.

When I was purchasing the car, the dealer asked me if I wanted an extended warranty. He gave me a GWC pamphlet and told me to look over it and decide whether I wanted it to not. It was an extra $100 and I do not have to pay a copay every time I took it there. I thought that I was doing good by doing that because it covered a lot of stuff. Instead, the dealer didn’t stand behind the warranty and the car. I haven’t had a good experience with GWC at all. The calipers were bad and they fixed it but they charged me $241. Furthermore, they only did one side.

GWC was recommended to me by the dealer. I have been with them for a year now but I wasn't very happy with how everything turned out. Most of the things that I had done weren't even covered, so I was very disappointed in the warranty itself. There was one incident that I went in for and there were a few things that needed to be done. And some of the things, based on the brochure, seemed like it should be covered, and it wasn't. The repair facility tried calling GWC and didn't get any callbacks. They basically said those were not covered. I am still gonna be calling GWC back to talk to them about that.

Our BMW has now been at repair shop for approx. 3 weeks with pending transmission repairs. Today repair shop notifies us that there is no transmission available and there never was one. Now wanting the repair shop to remove transmission and send in to be repaired/rebuilt which has been denied to be done and no shops will do. GWC refuses to pay for new transmission and used transmission that they said was available was a lie. Now we are completely out of a vehicle and we have the top warranty coverage. No worries, just drive warranty is a complete joke. They have given so much run around with this situation that the BMW dealership doesn't even want to deal with them anymore!!! I'm now looking into filing a lawsuit against GWC.

When I bought my truck, the GWC warranty was offered through the dealership. My truck had 30-plus thousand miles, so I got a warranty for it. Also, the cost of the warranty was about right and I was happy with it. I liked the dealer that I bought it from. He handed me the service contract showing what the warranty would cover and I read it.

GWC states they pay $70 per hour max for labor which is well below fair market. The salesman who sold me the warranty states they pay full labor costs at any "certified" mechanic at "industry standard" which I discovered is code for no they don't pay full labor costs. GWC will not pay for new or OEM parts, only for refurbished parts or some other pick and pull quality. GWC will not cover my valve cover gasket replacement even though it says they will in the contract I signed. Therefore I have a $1380 job on a newly purchased 2010 Toyota Tundra for which GWC states they will reimburse only $300, about 22%. GWC is located on the East Coast, and not open for West Coast customers after 2 pm PST. This is not worth the money I paid for the warranty and I want my money back. I can only imagine what it would take to get them to pay a claim for something catastrophic like a full transmission.

I purchased a service contract from GWC Warranty to cover potential additional repairs on the car. I chose them because of their customer review ratings and they were recommended by the dealer I was buying the car from. The purchase process was relatively simple and straightforward, and the person that helped me was knowledgeable with respect to the coverages. He explained it and it was easy to understand. He broke down the different service packages, the costing and the cost differentials for each one. It was comprehensive and in-depth and made deciding which coverage I wanted to purchase easier.

My original warranty was up and the dealer where I bought my vehicle offered me GWC Warranty. The selling dealer was excellent and everything flowed smoothly. They had all the information on what plans and programs I might want to sign up for and which one matched my need. It was an easy experience. However, dealing with the rep every time I have a claim was a pain. It was like the money was coming out of their pockets. They didn’t explain what was covered and what wasn’t. They just said, “That’s not covered and we don’t cover that.” We waited four days to deal with them. They told us that they were gonna cover three quarters and they gave a depreciation value. We had to go through all the baloney.

2010 Chevy Impala was driving car. Shut off with no warning. Good to very bad. Good when I purchased this GWC Warranty on Powertrain Plus. Very bad when my motor locked and had a garage take a look at. GWC expects me to pay 500 for the garage to tear down my engine to see if it is covered. I have oil change receipts, if it's not covered I'm out 500. I owe 8,000 on this 2010 Chevy Impala. They are CRAZY. They need to pay to look not me. I have a 100 deductible not 500 very unworthily Auto Protection.

This company is a scam. If you do plan on purchasing from them, know that they do not deem parts "broken until a point of catastrophic failure". For instance, my warranty covered every part within the engine of my car. After three months from purchase, I started losing compression in cylinder 3. 42% variance in compression and a leak down of 35%. This cylinder was immediately before catastrophic failure ie. broken piston ring takes out entire cylinder/short block etc.

The old warranty on my vehicle had run out and I thought purchasing a vehicle service contract would be a smart idea in case something major went wrong with it. Also, any additional services seemed good at the time. GWC was the only thing offered and it was referred from a big car dealer where we got our car from. If they recommended GWC, then it should be good.

The dealership offered the GWC warranty when I was buying a used vehicle and they said that it was a good one. They gave me an overview of the warranty and I read through it in more detail when I got back home. I used the warranty one time and the truck was at the dealership so they dealt with it. My shop is on one of GWC's preferred listings. The other time that I used the warranty, my store manager dealt with it. GWC covered everything they said they were gonna cover. They gave us no hassle about it. Overall, GWC was real good and I wish I could have afforded to make it longer. I’ve recommended it to everybody who ever asked me about an after-market coverage for their vehicle.

I had a GWC warranty on my previous car and when I bought my new car, the place offered it also. So I got the GWC warranty on my new car as well. I’ve been with GWC Warranty for the past three years and the warranty has definitely come in handy. On at least three separate occasions on both my cars, I had been stuck on the side of the road and when I called GWC, they were able to get a tow truck to get my car. GWC has always been really responsive. The GWC people are are amazing. They help me out.

I had GWC before and they treated me very well. I love the warranty. Every time I get a car, I’ll have it and for what I wanted with this one, they definitely helped me choose the best plan. The cost is also perfect considering the quality of the warranty. I’ve recommended GWC as well.

A loan company required that I purchase a service contract for my car and GWC was the only one they gave me. As soon as I drove off the lot, about 10 minutes, I knew that the transmission was bad. The check engine lights turned on on the way home so I stopped at my mechanic's shop and he also said the transmission was bad. The dealership did reset the code, put it on the lot knowing it had a bad transmission, and sold it to me. At first, the dealer was good until I had to make a claim against the car since they sold me a car with a blown-up transmission. I finally got it done but the warranty only covered $1,900 out of $2,600. It ended up costing me $700 on a brand-new car I just bought.

When I bought the car, GWC Warranty had a deal going on. It was fairly priced and relatively inexpensive. There was another level of coverage that had “seal coverage,” which would have covered more and would’ve been more expensive, but there wasn't a special deal for that one. If they were gonna do a deal for everything, they should have done a deal for all the various levels.

The warranty covered the timing chain replacement.

When we bought the car, GWC Warranty came with it. I was told that they have an aftermarket warranty and there it was. When my car needed a timing chain shortly after we got it, finding a shop that would deal with the insurance was a little difficult. There was one shop that I went through and they thought it was a bigger job than they wanted to do. Instead of just telling me that, they dragged me out for three weeks. I finally found a shop that was not even on GWC’s preferred list. The shops on their preferred list are the ones who failed me. The shop that I used should be on their preferred list instead because they did the work with no problem. Other than that, if a friend of mine asks me about me working with GWC, I would tell them to do it.

Repairs are so expensive that sometimes you can't afford a car because of the repairs. So, having a warranty helps to defray that potential. I'm with GWC and speaking with their customer service has been fine. However, I've tried to get work done for a couple of times and every time I did, there's always been a clause that allowed them to escape with me paying the bulk of the repair.

I have a 2006 Grand Cherokee. One day the battery died. When I brought the car to Lake Wales Dodge they told me the battery was bad because one wire in the harness going to the battery. When they looked at the wires were exposed, they replaced. They called GWC because I thought I had a warranty. I did the comprehensive plan but GWC said the wiring was not covered so it cost me 900.00 dollars. I paid all that money for a warranty and I can't use it. What good is the warranty so I canceled the warranty. This company never abides by the rules. They nitpick at every repair. Bad company. Do not recommend them.

The car that I got from the dealership came with the GWC Warranty and that was what they told me that I should get. My experience with the selling dealer was good. He gave me a lot of information, although he didn’t give me a lot of information about what was gonna be included in the warranty. We wanted a vehicle service contract for our car so that I don’t have to pay that much for any damage that’s gonna come. It’s a used car, so there are things to be fixed and I feel comfortable since having the GWC Warranty service contract.

I never buy a used vehicle without a service contract. I always take the extended warranties and I look for the best one and the best deal I can get. We've had no trouble with GWC and it's been pretty good for us. I went with the best coverage. The contract seller was awesome and I highly recommend them. We had the water pump go out on our truck. We just called the company and they started the claim and it went smooth and easy. They got everything settled within a couple of days.

Where I have gotten my car, GWC Warranty was the only option. My car was used so I wanted to make sure that I was covered should there be a problem. It’s scary driving around a nice car without any warranty. I have a BMW X5, so there’s a lot of technology in it, and the dealer suggested that I get the technology package. She had a lot of information about it and had brochures. And when I had a problem with my air conditioning, the dealer was the one who talked to all the people. GWC is doing a great job. Also, the cost kinda leveled out. I was going to have to pay $1,800 and I only had to end up paying the taxes, so it helped me tremendously. If you are to get a used car, call GWC to see what they will be able to do.

I bought a Mercedes and it’s really expensive to fix. GWC Warranty was one of the options for a service contract and they had the best options. It covered a myriad of stuff that other ones didn’t. I purchased it right through the dealership. A friend of mine that owned the dealership. I sat down, talked with him and he walked me through everything. Also, the cost is very fair. When I heard what the dealer’s prices were, it was totally opposite. I really don’t have to worry about my vehicle because I know it will be taken care of.

I always buy a warranty when I buy a used vehicle and this time, GWC Warranty was the best one they had at the lot where I bought my car. The dealer had what I was looking for at a decent price and with how I had gotten it all set up, all I had to pay for were the taxes which was great. Also, the service was a lot better than I thought it was gonna be. I had GWC before and I had problems with them then but it was so long ago. When I had the lower ball joint fixed on the truck, the shop was the one that talked to GWC and from what they told me, the people at GWC seemed friendly. GWC got the stuff done and over with quickly too. They did a good job.

I bought a used vehicle and I had my garage look at it. They said it had some issue but it was a good price. I wanted to mitigate my risk so I went ahead and got the GWC warranty. My mechanic dealt with the major issues that were there at that time. We got that handled as soon as I handed over the vehicle to my daughter. A bunch of the engine lights came on so I took it to a dealer. Luckily I had the warranty but I still had to come out of pocket for about another $900 for some things that had to be fixed. The only thing that GWC took care of was a deferential which was part of the main Powertrain. So it was a little bit of an unexpected cost. They only covered one thing because of the kind of warranty I got.

Previously, I had an extended warranty that I had a good experience with but that one was not offered anymore. I had a used BMW and I needed to protect myself so I purchased a service contract with GWC after it was offered at the dealership. The dealers told me that they thought it was the best one and gave me a brochure as well as a list of things that were covered depending on the extent of coverage that I took.

For my peace of mind, I purchased a vehicle service contract and the people I bought the truck off recommended GWC Warranty. I've already filed a couple of claims and then I've had the mechanic filed a couple. Usually, the mechanic will call them up, tell them what's wrong, and get the ball started. They cover the majority of the issues most of the time as long as it's in the warranty, but the mechanic is a little slow sometimes. The last claim was for an oil pump and the truck has been a total disaster. So, I'm definitely glad that I bought the warranty.

DO NOT USE THIS COMPANY!!! Worst company EVER to work with. They take your money and when something happens that they cover. They want to argue and ** you around I have been waiting for 3 months to get them to approve the broken trans and now over a month for them to ship one. They are absolutely absurd to work with and every time you talk with someone they just lie to you saying your things have shipped and will be installed. The rental car situation is also a joke... if they ever get back to you to get one I have paid out of pocket myself for that as well for 4 months battling with them to fix what they covered under warranty and are just giving me the runaround on...

I figured a vehicle service contract might come in handy and my car dealer recommended GWC Warranty. We went through what would be covered but the warranty didn’t cover as much as what the mechanic thought it should have. The dealer sold me a bad car and I've taken it in for one thing already. I paid $600 out of pocket and GWC only covered $300 so I'm not happy right now.

I had a friend who had a major issue with her vehicle shortly after she purchased it and she didn’t have any coverage, so not only did she owe the full amount, but she also had to pay a lot of money in repairs. GWC Warranty was the only provider offered by the dealership and GWC gave me a really good deal on the warranty. They took off a couple of hundred dollars and gave me a full package for the price of a lower package. It was an easy experience to sign up.

My GWC Warranty came with the older vehicle I got. It was for a pretty good price through the dealership I was working with. The dealer was great. He laid out that what I was getting was a used vehicle and gave me the price with the warranty. He laid out the pro's and con's and explained what the warranty covers and doesn't cover. Thus far, GWC's reps have been really helpful. They answer questions and tell me what my policy has. I asked them how to go about putting the service department through for claim regarding the alternator that went on the vehicle, they were really helpful in laying out the process. I just connected the warranty department with the mechanic and they handled it all. GWC covered what they said they were going to cover. Their warranty is worth it for the peace of mind.

My vehicle has a lot of computers and a couple of things that can go wrong with it. The dealer barely had a couple of options and GWC Warranty was the better of the ones that they have. The warranty that was explained to me would cover all that I wanted to be covered. Not even a month after I had gotten the car, I had to have some transmission work done. It was taken care of right away and GWC Warranty covered all the cost except for the deductible. Moreover, I didn’t have to deal with them as the dealership had gotten on with all of that.

When I bought my truck, my dealer sold a GWC vehicle service contract to me. Now, I'm glad I bought it. A couple of weeks ago, a wheel bearing went out and even more recently, a water pump is also out. I talked to their rep one time and she said that the truck was covered. I took it to the garage I go to and he fixed the wheel bearing. I didn't have to do anything and the rep just told me to tell the garage to call her.

My brother has a dealership. He works with a lot of customers and only takes GWC customers. I heard a lot of good stuff about GWC Warranty. We have warranties for used cars so if something happens it was good to always have the thing. The dealership looked up a quote for me and the GWC quote was cheaper and they cover more stuff than the other ones too. Filing a claim with GWC was very simple. I filed the claim with the repair shop for a specific part and they called GWC. They did the cleaning and it all worked out there. Everything has been good since purchasing the GWC Warranty and the problem that was fixed isn't a big issue now. I would recommend it to customers as well since it was a really good experience from what I've had.

I needed a better warranty than I had and the mechanic I go to offered GWC Warranty. GWC has been better compared to my previous one and my mechanic files the claim. But the only thing I didn't like was that I haven't even had the warranty for a month when my first car was totaled in an accident and they wouldn't let me transit it over to my new car. The new car is also a Subaru Forester 2010. I had to buy only warranty and then they called me the last week to renew my warranty for my old car. I don't know why it wasn't just wiped clean. Other than that, the people who called me to renew the extended warranty were friendly.

The car lot that I bought my vehicle from recommended GWC Warranty to me. I bought the vehicle and four days later, its transmission messed up. The motor messed up two days thereafter. I took the vehicle to EMCO and EMCO called GWC and talked to them and handled everything from there. Their customer service was a little slow but it was really good. At first, the shop wasn’t gonna get a new motor and they’re just rebuilding parts of it. But then they dropped the whole plan and said that shavings of the motor were hanging in there. So they had to take another side of the motor off and decided to order just another motor. I’ve been without a vehicle for about two months because I had to order a motor and it took over a week to get here. The shop went through the options to replace the transmission and they finally just rebuilt it.

When I first bought my Mercedes, the warranty had zero deductible, had all the bells and whistles and everything was nice. The original warranty was through the dealer by GWC. The guy that sold me the extended warranty, once the original was up, told me it was the same warranty but I gotta hop on it now and if I didn't, the price might go up. I gave it a few days after the original conversation and I called back and said that I'd do it because my warranty was almost up and I didn't wanna be uncovered. So they did the breakdown again.

They are really bad, hide all the details from you. It look really good on paper but when you are actually in the problem and need their help they are such a pain to handle. Worst customer service ever. My car had a bad fuel pump and the module that balances the pressure. They denied to repair it and also when I asked to cancel the coverage they were the pain again, I had all my details and instead of helping me they were like you have to talk to the store from where you got the car. Never get into this, I would never recommend it to anybody!!

I purchased from GMC and had an easy experience. I also have an old vehicle and its warranty was out. GMC Warranty was the only one offered at the dealership and in a way, I was also checking on it. I went through the two mechanic shops that deal in auto repair, informed them about the vehicle in particular, and they each had the thing to say about the warranty company. So, I went and bought an extended warranty from GMC. The dealer explained all of the brochure of the various options from a normal coverage up to an express coverage where it covered almost everything.

Read the fine print! We purchased an extended warranty from GWC when we bought our truck. The transmission went out and needs replacement. GWC informed us that they will not pay to have the existing transmission rebuilt nor will they pay to have a new transmission put in. They said they located a used transmission (with 98000 miles on it) and that was what they will pay for. They told me that if I wanted the existing transmission rebuilt then I would have to cover the extra cost (which is more than double of what they would pay).

I was very happy. The problem I had was very upsetting but was handled very professionally. The job got taken care of quickly with no misunderstanding. They was very Apologetic for what I had been through. I would strongly recommend them in the future and I will almost deal with them again in the future.

My son's vehicle was an older one and had more miles on it. The dealership offered us a GWC service contract and it was a good experience with the dealer. They explained the coverage and helped us pick which one was the best protection plan for us. The cost is good. Filing a claim with GWC has been fine too. When there was something with the radiator, we submitted one and the auto place took care of it and GWC paid them. The repair took a day or two. Overall, GWC warranty service has been okay.

With a vehicle like the Mercedes, anything that breaks down is very expensive and I don’t want the big bills. I’ve never had my warranty run out on any of my vehicles. But GWC Warranty was the only one that Mercedes had available for me because of the year and the only choices I had were how many years I wanted it for. It wasn’t too outrageous, but it was reasonable. The finance manager was pretty good and he had knowledge on it. I can also call GWC on all my other vehicles directly. Something went wrong last month and I just took the vehicle into the dealership and they made the calls. The warranty part didn’t take long and it was the dealership that had to get the parts. So far, the experience has been good and I’d recommend GWC.

I had a used vehicle and having GWC seemed like a pretty good idea. The people I bought the car from were a friend of a family and they highly suggested the warranty. Signing up was easy but I didn’t use the warranty too much so the cost was a little bit high. I didn’t have many issues with my car but I got to use it when I had a gasket blow out on my car.

They were very helpful and prompt with returning phone calls when it was made to them. They did not give us the runaround when it came to my vehicle being serviced. They were very professional each time we spoke with them. I would recommend them to anyone. They are very good company.

I have a used Ford Edge and I decided to buy a contract for it, and the dealer recommended GWC. Setting up a plan with the reps was great. We've taken the car to the dealer twice and everything was fine. GWC is a good company.

When I had the oil changed on my truck, it started creating a rattle. So, I filed a claim with GWC Warranty. I took the vehicle to the shop in less than a week then the guy there checked it out. He pulled the plug out and put a new one in there. But I came to find out that there was something inside it that messed up the motor. The warranty covered everything except for the cost of the timing kit. So, I still paid $1,100 for the motor. The guy that did the mechanical work on the truck submitted everything and he didn't have any problems. But GWC paid $4,700 for the repair and when it came right down to it, they could've gotten a new motor for $3,500. However, they said they didn't want to do that. Other than that, there was a return on the cam and there was a $100 deposit on it. The guy was supposed to come pick it up from Grand Rapids but it's still sitting at the shop.

I have a used vehicle and on the first year, I wanted to be sure things were going to be taken care of if something went wrong with it. I asked the auto dealer if he had an extended warranty and GWC Warranty was the one that he carried. It was easy to enroll with GWC but it was hard to use the warranty. When the air conditioner was out a little over a month ago, I filed a claim with them and their reps wanted to argue with the mechanic. It took a lot of negotiating on the mechanic's side and GWC's reps were dragging their heels not wanting to allow any of the repair. It made me doubt if the warranty was worth it.

Everything with GWC Warranty was immaculate including the interactions with the rep. The place where I bought the vehicle from didn’t require me to get a vehicle service contract and they sent us to an auto place in Walterboro, South Carolina. They gave me an option and if I wanted it, I had to pay a little extra. A warranty on anything is good and it's an advantage so I did that. I appreciate it and I want everybody to get what I had.

The repair shop I bought the warranty at lied to me and didn't want me to use the warranty but GWC helped me get the needed repairs done! My truck needed a lot more work than the dealership had anticipated, and the dealership also told me whatever I do don't call the warranty company. Once I called the warranty company they fixed everything and assured me they will do the best they can to help me which they did.

I broke down in the middle of the road and a sheriff came up behind me. He called 911 to get me out of the road. I didn’t have time to call GWC to get it towed. So, I got it towed down there to the repair shop but GWC didn’t want to pay me. But the dealer got a hold of somebody and they paid $175 of it, but it cost me $300. And they wouldn’t want to cover anything but thanks to the dealer they did cover something. And then I had to get it towed again and I had to pay $75, and then I had to pay $26 out of pocket. But we got it resolved and everything was okay. Also, it feels good knowing that I’m covered.

The vehicle is old and it had some rust issues. And the particular motor in that truck had some issues in other trucks. The dealership had the GWC warranty to offer me and they didn't have any others that I was aware of. So, I purchased GWC's vehicle service contract and their sales rep was very good. Recently, I had to file a claim on brakes. My experience was okay but they didn't absorb enough of the cost. Other than that, filing the claim was very easy and the reps I talked to were professional. The Ford dealership that I dealt with at the time took care of everything and the repair was completed in a couple of days. I was very satisfied.

When I bought the vehicle it already has the GWC warranty and when I dropped it for repair they called to get the ball rolling on getting it done. The repairs went great. The claims adjuster gave me all the information I needed and just basically took care of it for me. Since having GWC warranty I know that if anything goes wrong they're gonna be there and take care of it.

When I purchased my vehicle, I came across GWC Warranty and purchased it at an auto sales place. My experience with the dealer when I purchased the service contract was great and simple. The reps explained exactly what it covers, how much it was gonna cost, and why it would benefit me to do it. They gave me all the paperwork and went step-by-step with me on how to file a claim and how to resolve all that. A month ago, I filed one claim as I had a brake issue. I called GWC and they told me to drop off the vehicle and have the mechanic call them. GWC quickly processed it and paid. The service of GWC was perfect. It was everything I expected it to be. Also, the cost was worth the service quality because I have a pick-up truck diesel and all the repairs on it are costly. I’m confident that if I experience any major problems, GWC will quickly process my claim and repair it.

GWC Warranty came through and I'm satisfied with them. The warranty came with my car. You need a warranty coming from purchasing your car. You need extended warranty and warranties that you can get because of the parts and the labor, and then when you buy an expensive car, that adds to it. Also, you guys get service and then they'd be talking about this ain't under warranty, that ain't under warranty. When I'm driving, I need to know if something's wrong or if something's out of the norm. And it's good to know the car, when we couldn't take it, we'd able be able to GWC Warranty what is wrong with it. Y'all better get 'em. They're gonna help you all out in the long run.

I purchased my vehicle three years ago. It’s a used vehicle and my car salesman suggested having GWC Warranty for our car so we went with it. He had originally gotten us with another company and then he called me back a couple of days later. The car had 106,000 miles on it and a lot of companies weren’t after 100,000 but because this was a Lexus, he said that he got it qualified through GWC. They signed me up at the car dealership. They got it written into my loan and gave me the paperwork to sign and that was it. There was no shopping around on my part. I just followed the advice of a car salesman.

I wanted a warranty for my car to cover the eventuality that it would need expensive repairs. GWC was the warranty that was offered by the dealer and the experience has been horrible and I've been anything but happy with the warranty. GWC refused to authorize a warranty coverage for the work that was done on my vehicle even though it should have been authorized the first time. So, I took it to another service provider and they authorized the repair but they authorized it at the wrong dollar level. They only covered $70 an hour of labor and my warranty package is authorized to a $105 an hour. It still hasn't been resolved and I have a feeling that I'm going to get completely screwed when I pick up my car today. I'll wait 'til this warranty works itself out to see if it's resolved in my favor. If not, I would never recommend it.

This is absolutely the worst!!! I bought what was suppose to be the best warranty #GWC for my BMW 335. The guy David ** I asked over and over about the exclusions and he said they are what they are on the sheet, which wasn't too much. I read them. They were wear and tear items. So I have my first visit to BMW and crap hits the fan. They didn't cover the whole cost of the claim. They say, "You can take it anywhere. You sure can and pay out of pocket all kinds of extra cost." They don't cover all the diagnostic cost, parts beside a main part no other little parts that connect to it or accessory parts with the main item. I spent more time arguing with them to pay little bit of it than my time has been worth.

I got the GWC warranty with the car that I bought and the salesman explained to me what the warranty was but it wasn’t that at all. So, my experience, at the beginning, was not what I expected it to be. When my car broke and my transmission went out, I had to come out of pocket over $400. And I wasn’t supposed to even have a deductible. And on top of that, I was told by the car salesman that there was a $5,000 budget towards the transmission and there wasn’t. I called the shop and it was $55,000 for a transmission. GWC paid $1,000 for a used transmission instead of me getting the rebuilt one. And then they didn’t really want to give me a warranty on the transmission for three months.

I always buy used cars and I always buy warranties on them. It's proven to be a safety net that we enjoy having on our cars. We bought GWC Warranty because it was the one that the dealership pushed and said that the most comprehensive coverage was through their plan. Also, we bought it since I don't like the surprise of having a financial hit when something major goes wrong with the car. When purchasing the service contract, we saw the brochure and looked at the coverage. We also looked at the small print and the price and bought it.

I had a used vehicle and GWC was what was offered to me as an auto warranty provider and I would highly recommend them. I was going to another dealer and got there and things didn't go, so I went to South Deal and everything went well and right on schedule. But they gave me a pamphlet instead of explaining the coverage. When I took the vehicle in the first time, they called to ask me the reason for taking the car in and everything went from there. The claims were for the ABS light which was on and the StabiliTrak. Once they got the approval from GWC, they did the repairs the same day.

GWC Warranty had good rates and when I purchased the warranty from them, I had a fine experience. When I called in the claim for the engine, their reps explained everything and they provided me a repair shop to have it serviced with. The repair took over a week and a half because the engine that they had ready for that particular car is showing stuff and GWC didn't want to pay for that so the people at the repair shop helped GWC find another engine which took a little while.

I got a car a couple of months ago and GWC Warranty came with it. I paid an extra $600. I was then given the paperwork for it. I used the warranty last week and because the shop I took the car to was associated with the place that I bought the car from, they were familiar with doing the claim and they did everything. I like the quality of the GWC Warranty service. It was useful and saved me money. Having the warranty definitely makes me feel better about needing car repairs. My $100 deductible was worth the number of repairs that needed to be done.

We bought a used vehicle and it was expensive, so we thought it was best to protect that investment with a warranty. The dealer that we were working with had several auto warranty providers that he worked with and when we looked them over, it appeared that GWC Warranty was the best of them overall, coverage-wise. I had the pamphlet and we flipped through it and checked everything - what was covered and what wasn’t. We had a different provider with my wife's Chrysler and so far, it hasn’t covered anything on hers. GWC is definitely better because it covered the only thing that we had on it.

I had a problem with my 08 Escalade pulling to one side and my mechanic diagnosed the problem and after reviewing my warranty advises what he thought should be covered. After notifying GWC the parts we covered and I was not charged making the whole experience a lot less stressful. Thanks.

If I purchase a used vehicle, I always like to go ahead and put the warranty on it just in case. Once I purchased my used vehicle, two or three years ago, I went ahead and purchased a service contract for it. GWC Warranty was recommended to me by the dealer that sold me the vehicle. I purchased the contract and the process was fine. I'm getting good quality of service from GWC. If I've got a claim, the gentleman who fixes my car and does all of my repairs, is the one who deals with them.

To be on the safe side until I finish paying for my vehicle, I got my extended service contract from GWC Warranty. It was my first service provider and the sales dealer explained everything down to the T. I love the coverage they offered in the contract and its cost. I had to wait and listen to the different recordings to get a hold of them when I had a claim last month but they took care of the problem and I’ve had no more since then. GWC is good protection and I don’t foresee any problems with them.

I run a lot of miles. I run back and forth from up north down south each year so I didn’t want to get stuck on the road and not be able to have something fixed. The place that I bought the truck I’ve got suggested GWC Warranty. The coverage was explained to me by the dealer with no problems, plus I had all the paperwork anyway to go over it myself if I needed to. If they hadn’t explain it to me and I didn’t understand it I wouldn’t have done it. I’ve taken it back to them for a couple of things and everything went fine. What was supposed to be covered was covered, so there was no problem. I’d suggest it if somebody else asked me.

It's very important to have a warranty on a vehicle. I have a BMW which is very expensive that if something happens to it where something has to be repaired, it's pretty hard to pay for those repairs. So, having a warranty definitely helps. GWC was recommended where I bought my vehicle at and talking to the rep went fine. I have no issues.

I've thought that purchasing a service contract for my BMW car was a good idea because I'll never know. I really liked the service that I got from GWC Warranty. The place where I bought my car had a couple of companies but I just like GWC better. My interactions with their representatives have been great so far. One time, I filed through the people who fixed my car. It was pretty smooth. GWC had covered well enough for me.

I've had GWC Warranty for two years but we also had them prior with my husband's car for three years. So it has been a good five years. At the beginning, it was fine but once I got my car in 2016, that was when we had the issues. My water pump and my timing belt, together with all the components that had to go with it, went out. The mechanic didn't specifically say which parts were destroyed so they didn't cover them. The parts that GWC said were covered were not. I ended up having to pay $1,000 out of my pocket for parts that they said were covered so I'm upset with them.

My overall experience with GWC has been excellent. I've been with them for two years now. Once I filed a claim and they handled it really well. Their reps have also interacted with me well. Get a warranty from GWC.

So far GWC Warranty has been very good. We have them for three months and we only have one claim experience with them. The reps were nice and informative. The car repair called them and they were very responsive. They called me to double check the validity of the situation. They were cooperative and took care of everything. Others can certainly sign up for the warranty. I feel like they will be comfortable with GWC.

We had bad luck recently with cars, so we wanted some additional assurances. GWC was offered to us in the dealership and so that was the one we went with. When we filed a claim, I wasn't super pleased. We called and asked if there were specific locations that we had to take the car to, that they would approve. They said any BMW Dealership. We took it to a BMW Dealership and then they came back and said, "Well, their labor rates are higher than what we approved. So, you have to take it to another one or you could pay the difference." They shouldn’t say any dealership if it was not.

I like having a warranty to help as I generally buy used cars and try to get reasonably low mileage ones for the age that they are. It helps me stay a little more comfortable about keeping the vehicle longer. I purchased a service contract from GWC for my 2006 Chevy TrailBlazer because I wanted the protection of having some of the major repairs paid for with the deductible if they occur and they were recommended by the dealership. I've had other warranty providers and the price is pretty comparable. GWC presented different options, different deductible levels, different coverage levels and matched the one that I thought I could afford and the one that I wanted for the vehicle.

I bought a used car so I decided to get a vehicle service contract for it. GWC Warranty was the only option that the dealer presented to me and it sounded reasonable. The dealer's knowledge and expertise was good. We had a short discussion and he described the coverage and the price. I got the GWC warranty, which is insurance so that if something goes wrong with the car, I know that it's covered. I've filed two claims with GWC. One claim was for repair on the Mercedes and the other one was for the X1 Station. Filing these claims was simple and the dealership interacted with GWC. The repairs were completed either the same day or the next day, and they were paid under the warranty. The warranty was very satisfactory and I'm very pleased with GWC. My warranty with them expires next year and I wanna know if I can renew it.

I purchased GWC Warranty for my car which is a used vehicle, and the reps I spoke to were good and nice. I've had their warranty for a year now and had already submitted a claim for a switch that was not getting on. The repair was completed quicker than I thought. I was satisfied and my experience with GWC Warranty was good.

I bought an expensive car and I wanted to get a good warranty that's gonna cover the parts, so I got GWC. But when my car had something that needed to be fixed, they told me they only put aftermarket pieces in the car and they don't pay for original parts. So, I was surprised and I was shocked and I wasn't really happy with that. Had GWC mentioned anything about only covering for aftermarket parts, I wouldn't even have bought this warranty. I'd rather pay for my part than have an aftermarket part in my car. And that was the only time that something happened to my car.

We've had about three claims filed with GWC. We had the car for three months but we had so many problems with it that we sold it. It was in the shop for about two months out of three months that we had it. But GWC picked up a lot of slack that we saved way more money than we spent even getting the warranty. So that was awesome. Everyone dealt with the claim whoever we sent it to they would call and deal with the claims so we had no problem. We like GWC so much that we upgraded the car that we just bought to the next level and it would be the exclusionary coverage instead or maybe the comprehensive. We’d like to have much more coverage next time. Anyone who's buying a new car should definitely get GWC. It's worth the money in case something happens.

The people whom I bought the vehicle from gave me a brochure about GWC Warranty and I read about it. A warranty was a good thing for my car and I really liked what their people had to say so I purchased and paid the warranty in full. At that time, I had a good interaction with the representative. I've known them from before since I used to take my other car there all the time. I only called GWC's customer service one time for towing and the lady was nice. I gave her my location but then the person who was towing the car got something mixed up. GWC people came hours later but everything went all right and then they took the car to the mechanic. And whenever I had a problem, I will take it to the mechanic who was the same guy who sold me that extended warranty and then he will let me know what needs to be fixed. Then the mechanic will talk to GWC people personally and I never had to call them and make a claim.

GWC Warranty came with the truck when I bought it and it's the first warranty I have. The purchase was good but they didn't explain anything. So I called in when I had some questions and they explained. When I filed a claim, everything was smooth and it was perfect. However, the repair took a little while because the dealer was having issues. Even so, the coverage I got from GWC was good. Having the warranty is nice, especially since the truck I have is notorious for the cam phasers going out. So if something happens within these two years, it'll be covered.

I have a six-year-old used vehicle. The dealer offered GWC but they misinformed me about the price of it in the first place. I told them that I don't want just the basic powertrain. I wanted the next one above it. And then, when I was reading over my contract, I found out that they sold me the wrong one. I had to go back up to them and pay the difference in price for the contract. But they also caused me to have to pay a lot of out of pocket expenses because my car has already needed to be repaired. I had to get a new transmission on my car so I filed a claim. Still, I didn’t do the process. I just dropped it off at the mechanic shop and they did it.

I had a good experience with GWC Warranty. I decided to purchase a vehicle service contract in case of major repairs. I don't want to buy a car, pay $20,000 and then have something major go wrong. Since I'm not an expert in this area. I asked the people and they guided me. Meanwhile, I was not happy with the person who sold the car. I felt he was a little less than forthright. I've had good experience with BMW in the past but this time, I did not. Maybe it was the car, or it was the gentleman or a combination of both of them. While the other people at the dealership were nice, I got a feeling that this one gentleman was slippery.

I have a used car and a GWC warranty came with the financial company that I went through. Then the transmission was messed up in my truck. I talked to the GWC customer service rep before the day the claim was done and after, and they were kind in both times. All I did was take my truck to the dealer, and then they contacted the warranty people through the paper I gave them. GWC Warranty paid for that, so they did their job. I have had the loader car for a little over a week now. Also, I would recommend GWC to a friend.

I was forced to purchase a contract from GWC Warranty and I've been with them for a year now. I purchased the contract at the dealership and my experience with the selling dealer was either I buy the contract or they're not selling me a car. GWC gives a bigger kickback so that’s the one the dealership uses. I used to work for a dealer and I know how it works. In terms of dealership's knowledge of the program, they were horrible. When I spoke to the claims and customer service reps at GWC, they said that my tires are 7/8 of an inch too big and the dealership could have told me that the contract I purchased doesn’t cover it.

My vehicle is 10 years old and it has 190,000 miles on it. There would be things that would come up and it's better to purchase a vehicle service contract than to have to pay it out of pocket. The dealership that I went to deals with GWC Warranty and our salesman explained the benefits to me. He did a very good job of showing us everything that GWC Warranty covers and doesn’t cover.

When I bought a used vehicle, the dealership offered the option of whether I want an auto warranty or not and then they suggested the GWC warranty. GWC's customer service was nice when I talked to them and they answered my questions. However, the dealership had a bit of a problem when I had my car fixed. It took four days to get the repairs made and it was longer than my expected time frame. Other than that, the whole experience was good. I like the quality of the warranty service and it's definitely worth it.

When we bought the car, the dealer said that having an auto warranty is a good thing. He said a few words about the auto warranty, and although we thought we’d never need it, we said, “Okay. Why not?" So I accepted and indeed, we needed the warranty. GWC Warranty is very good, responsive and helpful. As soon as they were informed that the car has had things that are not good, they acted very quickly and approved everything. They covered everything and the quality of the warranty service is a very good thing. I like GWC Warranty and I would probably renew it.

My first experience with GWC wasn’t too good but this last time was alright. The first time they kind of screwed me over because they didn't want to pay all the labor rate. They only want to pay $100 an hour and I don't know too many shops that are at that rate. At four dealerships around here they’re at least $120. So I paid all the money for labor. But GWC helped when I had to put a radiator in my truck because that would have been a $1,700 bill and I ended up paying about $570. It's all right if the claim is exactly what they say it covers. But they don't budge any. As for GWC's reps, one guy was kind of an ** but then I spoke to another one that wasn't too bad. But I probably wouldn't get GWC again.

The vehicle is about 10 years old and we wanna play it safe and make sure that any occurrences that will happen with the vehicle within a year should be covered. So, based on the age and mileage of the vehicle itself, we purchased a warranty. GWC Warranty was what was offered at the dealership and the purchase experience for the contract was really good. I wanted to know some basics of what the warranty covered and that was discussed. It felt like a good fit.

Our factory warranty was running out and my brother-in-law recommended GWC Warranty. My husband purchased the service contract and we filed a claim. Everything went fine and their service was good. I would recommend GWC.

I got a power steering that was leaking fluid. I just looked at the gasket and I had an over leak. When my car was at the Nissan place, their people had leaked so much oil and they couldn’t really see where it was coming from. The dealer told me it isn't covered and they explained to me why. When I’m reading through the paperwork, it breaks down what’s covered under what. The one I read looked like it says it covers gaskets and stuff. I don’t know why it’s not covered. The problem is the oil leak. Whether it comes from gaskets or not, it would blow that motor and if that happens, GWC is gonna have to end up replacing my whole motor for $3,000 so why not pay $300, $400 and fix it? It should’ve been covered under the warranty.

The dealer suggested that I get a service contract for my vehicle and I asked them if they offered any warranty. They showed me GWC Warranty's booklet and I liked what was on there. They told me that that warranty is good and that it covers a lot of things. My experience was straightforward and quick. I just signed up some papers and everything was set. When my transmission didn't shift into drive, I called their customer service reps and I told them what had happened and they told me to take it to one of the stations that they had listed.

I have a used vehicle, so I never know what could go wrong with it. GWC Warranty is an awesome company. I did some research and they had the highest good reviews. Even though I bought a used car, I feel like they didn't look it over thoroughly because I shouldn’t, within a month, be at the shop. And I haven't had the time to enjoy the car. I'm just paying the car insurance without even driving it. But they did awesome though, for helping out with the oil leak situation. They called me and asked what's the problem, so I explained it to them. Then, they got back to the dealer and then they gave me a call to say if they can do it or not with the warranty. They ended up doing it because they're really good. If I would have picked another warranty, I probably would have gotten screwed.

My vehicle might have some maintenance situations that I thought a warranty would be a good service to use. GWC works well with local dealerships. I shop local all the time and we have some very good non-branded dealerships. They are more like specialists in used cars and I have a Mercedes Benz. And I've had experience with GWC before and they seemed to be very thorough in how they qualify the repair and they are very fair about it as well. I can go to any service shop I want but they have to be authorized to repair my car. I couldn't just go to the corner or to the guy that changes the oil. I have to pick their mechanics to a certain extent. I want to make sure that I'm either dealing with a brand dealership or with a company that's authorized or has the qualification. So there is some selectivity but I'm not forced to deal with their dealership, I can go anywhere in the country.

Young adults seem to have more issues than not so I wanted to make sure that my son was covered. It's a little more security for myself knowing that if anything happens he is protected. The seller said GWC seems to be the better of the ones that he offered. I asked initially if GWC offered an extended warranty packet at any point and the selling dealer said yes. Then the conversation began regarding the coverage. He went through the three different options that I had. Some had minimal coverage, some had a little bit more coverage and then there was one that had full coverage. He also explained the deductibles associated to them and allowed me to make my choice based on that information.

My son bought a used car and paid for a Warranty Plan that covers transmission up to $2,800. The estimate after tearing it down amounts to $2,867. Warranty company is saying they'll only cover $1,850. My son paid the Warranty with the plan that covers the transmission, but is arguing with Auto Service about it. My son uses my car to get to work and it is creating stress for him and myself. He needs his vehicle to get to work 45 miles from home to be able to pay for the vehicle and his rent. What recourse does my son have to get Warranty Company to pay? My son paid for the warranty, but they don't want to live up to their terms. We need help!

I authorized a repair to be done before we were able to contact GWC, since it would have meant another day without our vehicle and a lost day of vacation. When my repair shop spoke with a claims adjuster, he told them it was an unauthorized repair because of that and they wouldn’t pay... End of story. Very poor in my opinion, but I realize that’s how they’re trained. I called and spoke to Tory (a manager) and explained the situation. He was very understanding and said that they would cover the repairs they felt were necessary as a “goodwill gesture.” So overall, I was happy that the leadership was helpful, but wish they would train their adjusters to be a bit more professional (should have passed my repair people over to someone above him that could make a better decision).

They just fix cars. They don't try to figure out a way to screw you out of having to do the repairs. Been dealing with them for 15 years. Just had my complete A/C system replaced on our 2013 Nissan Altima at 60,000 miles. If you have an Altima and don't have a warranty get ready to rob a bank.

I am having Problem with my 2011 Ford Edge which I purchased about a month and a half ago. Wrench warning light came on. It is the throttle body. When I called they said it was not covered. They consider that not part of the motor or drive train. Their contract is very misleading to say the least. I will not recommend this coverage to anyone. I paid 1500 dollars for this coverage. Not I am stuck with it. Please relay the message to anyone you know buying a car not to use this. Thanks.

Bought the warranty from Guardian for my Ford Escape. Bushing mounts went 3 times in 4 months before Guardian approved Ford certified parts. That amounted to several trips to the dealership and lots of headaches! Now, my transmission went. Guardian has to send out an "inspector" to make sure that the transmission is the issue and not something else - ok. Takes inspector 4 days until he can get to the dealership (that's 4 days without a vehicle). "Yes," says the inspector, "the transmission needs replaced." Is Guardian going to replace with a new one - NO. Will they replace with a certified refurbished transmission - NO. Where is my replacement transmission coming from you ask? A SALVAGE YARD! Enough said?

My car started to jump a little if it's sitting in one spot too long so perform service came up on the dashboard. Long story short I took my vehicle up to the dealership to run a diagnostic and he said it was the valve body in my transmission that needed to be replaced. I said ok I'm covered because when I bought this warranty they told everything involving the transmission and engine would be covered. Well come to find out GWC doesn't cover any electrical breakdown even though it's a part of the transmission and without the transmission wouldn't work at all. I payed 2500 for this warranty to keep me from having to go thru this experience and GWC found a way to screw me. I wouldn't recommend this warranty company to a dog.

My experience with the customer service was and is horrible, Geesh they argue back at you and just rude. Remember I am the customer, I am how you make a living, SMH. My engine broke down. I had my vehicle towed to the repair facility. They contact GWC. Let them know what the diagnosis are and they ask for a tear down. Inspection reveals timing belt broke. Nothing lacking on my maintenance for my car, so I'm in the good, right? Only to learn that they are not going to pay for the tear down, they are telling me I have to pay for it, SMH. GWC warranty is a joke and I'm glad that they paid for a new transmission 2300 and an engine 1200. So at least I got something out of my 2000 I paid for the warranty, SMH.

I purchased an extended warranty for a 2004 VW Passat with 1.8t. VW is already involved in a class-action lawsuit regarding sludge build up in this engine, causing catastrophic failure ($6,000 to replace). Claim was filed on my behalf by Cochran VW in Pittsburgh. After almost two weeks, GWC sent a man out to confirm the issue, then promptly denied my claim for inadequate servicing of the engine. This is EXACTLY the known issue with this vehicle. It is my opinion that neither of these companies is behaving honestly and a thorough investigation of this is in order. I've contacted my attorney regarding this matter and I would love to hear from other aggrieved parties.

The purchase is in Mercedes-Benz auto-expo in Great Neck, New York. I got an extended warranty from the dealership called Guardian Warranty Corporation. I sold the Mercedes-Benz to another dealership as trade in. I called the warranty company and they told me that I could not get a refund on warranty. On the contract, I did not press this no refund.

Statement of complaint: I bought a 2002 Volvo S60 from an individual (private party) and accordingly transferred his warranty into my name. This warranty was with Guardian Corporation.

The adjuster was extremely rude and had no intention of helping.